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Zanussi ZWG71202K washing machine
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1. 18 www zanussi com www zanussi com 19 www zanussi com shop S Es 8 M ZN fN 192981622 A 242013
2. Add more laundry in the drum The load may be too small Make sure that the drain hose is in the correct position The end of the hose may be is too low Refer to Installation instruction Increase the detergent quantity or use a different detergent Use special products to remove the stubborn stains before you wash the laundry Make sure that you set the correct temperature Decrease the laundry load Service We recommend the use of original spare parts When contacting the Service make sure that these data are available You can find the infor mation on the rating plate model Mod PNC Prod No Serial number Ser No and deactivate the appliance If the problem continues contact the Service 16 www zanussi com Technical information Dimensions Width Height Depth Total depth Electrical connection Voltage Overall power Fuse Frequency Level of protection against ingress of solid particles and moisture en sured by the protective cover except where the low voltage equipment has no protection against moisture Water supply pressure Minimum Maximum Water supply 1 Maximum load Cotton Spin speed Maximum 1 Connect the water inlet hose to a water tap with a 3 4 thread www zanussi com 600 850 502 mm 519 mm 230 240 V 2100 W 13A 50 Hz IPX4 0 5 bar 0 05 MPa 8 bar 0 8 MPa Cold water 6 kg 1200 rpm 17
3. User manual Washing Machine U S E R MANUAL ZWG 71202 K ZAN USSI Contents Safety information 2 Options 9 Safety instructions 2 2 3 Before firstuse_______________ 10 Environment concerns 4 Daily USE onc See et aro A 10 Product description 22 2 2 5 Hints and tips ________________ 12 Control panel _ _ 6 Care and cleaning _ __ 13 Washing programmes _____ 7 Troubleshooting______________ 15 Consumption values_ 8 Technical information _____ 2 17 Subject to change without notice Safety information Before the installation and use of the appliance carefully read the supplied instructions The manufacturer is not responsible if an in correct installation and use causes injuries and damages Always keep the instructions with the appliance for future reference Children and vulnerable people safety A Warning Risk of suffocation injury or permanent disability This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental ca pabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Do not let children play with the appliance Keep all packaging away from children Keep all detergents away from children Keep children and pets away from the appliance door when it is open If the appliance has a child safety d
4. programme temper ature and the level of soil If you use liquid detergents do not set the prewash phase If your appliance has not the detergent dis penser with the flap device add the liquid detergents with a dosing ball Water hardness If the water hardness in your area is high or moderate we recommend that you use a water softener for washing machines In areas where the water hardness is soft it is not necessary to use a water softener To know the water hardness in your area con tact your local water authority Obey the instructions that you find on the packaging of the products Maintenance wash With the low temperature programmes it is possible that some detergent stays in the drum Make regularly a maintenance wash To do this Empty the laundry from the drum Set the hottest cotton wash programme Use a correct quantity of powder detergent with biological properties After each wash keep the door open for a while to prevent mould and to let unpleasant smells go out Drum Regularly examine the drum to prevent lime scale and rust particles 13 Only use special products to remove rust parti cles from the drum To do this Clean the drum with special product for stainless steel Start a short programme for cotton at the maximum temperature with a small quantity of detergent Door seal Regularly examine the seal and remove all objects from the inner part Deter
5. the liquid and the powder detergent The default position of the flap is A pow der detergent To use liquid deter gent 1 Remove the drawer Push the drawer edge in the place with the arrow PUSH to re move the drawer easily www zanussi com Adjust the flap in position B Put back the drawer in the re cess i When you use the liquid detergent Do not use gelatinous or thick liquid de tergents Do not put more liquid then 120 ml Do not set the prewash phase Do not set the delay start When the flap is in position B and you want to use powder detergent 1 Remove the drawer 2 Adjust the flap in position A 3 Put back the drawer in the re cess Measure out the detergent and the fabric conditioner Put the detergent and the fabric condition er into the compartments Carefully close the detergent drawer Setting a programme 1 Turn the programme knob and set the pro gramme The indicator of Start button flashes The display shows the programme dura tion 2 If necessary change the temperature and the spin speed or add available functions When you press the relevant button the indicator of the set function comes on Starting a programme without the delay start Press the Start button www zanussi com The indicator of button Start stops to flash The indicator of the locked door is on The programme starts and the door
6. again The programme continues Open the door While a programme or the delay start operates the appliance door is locked The indicator D is on Caution If the temperature and level of the water in the drum are too high you cannot open the door To open the appliance door when the delay start operates 1 Press the button Start Pause to set the appliance to PAUSE Wait until the indicator O goes off You can open the door Close the door and press the button Start Pause again The delay start continues to operate To open the appliance door when the programme operates 1 Turn the programme knob to to deacti vate the appliance 2 Wait for some minutes and then open the appliance door 3 Close the appliance door 4 Set the programme again At the end of the programme The appliance stops automatically The acoustic signals operate In the display 7 comes on The indicator of the Start Pause button goes off Hints and tips The laundry load Divide the laundry in white coloured syn thetics delicates and wool Obey the washing instructions that are on the laundry care labels 12 The door lock indicator O goes off 1 Turn the programme knob to O 2 Remove the laundry from the appliance Make sure that the drum is empty 3 Keep the door ajar to prevent the mildew and odours 4 Close the water tap The washing programme is completed but there is water in the d
7. ble solution The appliance does not start The appliance does not fill with water The appliance does not drain the water www zanussi com Make sure that the mains plug is connected in the mains socket Make sure that the appliance door is closed Make sure that there is not a damaged fuse in the household fuse box Make sure that the button Start Pause has been pressed If the delay start is set cancel the setting or wait for the end of the countdown Make sure that the programme knob is in the correct position Deactivate the Child Lock function if it is on Make sure that the water tap is opened Make sure that the pressure of the water supply is not too low For this informa tion contact your local water authority Make sure that the water tap is not clogged Make sure that the filter of the inlet hose and the filter of the valve are not clog ged Refer to Care and cleaning Make sure that the inlet hose has no kinks or bends Make sure that the connection of the water inlet hose is correct Make sure that the sink spigot is not clogged Make sure that the water drain hose has no kinks or bends 15 Possible solution The spin phase does not operate or the washing cycle lasts longer than usually There is water on the floor You cannot open the appliance door The appliance makes an unusual noise The appliance fills with water and drain imme diately The washing results are n
8. case Do not wash in the appliance Laundry without hems or with cuts Underwired bras Use a washing bag to wash small items Avery small load can cause balance prob lems with the spin phase If this occurs ad just manually the items in the tub and start the spin phase again Stubborn stains For some stains water and detergent is not sufficient We recommend that you remove these stains before you put the items in the appliance Special stain removers are available Use the special stain remover that is applicable to the type of stain and fabric Care and cleaning External cleaning Clean the appliance only with soap and warm water Fully dry all the surfaces Caution Do not use alcohol solvents or chemical products Descaling The water we use contains limescale If it be comes necessary use a water softener to re move limescales Use a special product made for washing ma chines Obey the instructions that you find on the packaging of the manufacturer Do this separately from the laundry wash www zanussi com Detergents and additives Only use detergents and additives specially made for washing machines Do not mix different types of detergents To help the environment do not use more than the correct quantity of detergent Obey the instructions that you find on the on packaging of these products Use the correct products for the type and colour of the fabric the
9. ction to prevent the laundry crea ses There is a water in the drum when the programme is completed Super quick button Super Quick Press this button to decrease the programme duration Set this function for items with light soil or items to refresh Extra rinse button Extra Rinse Press this button to add rinsing phases to a programme Use this function for persons allergic to deter gents and in areas where the water is soft www zanussi com Delay start button Delay Start Press this button to delay the start of a pro gramme from 30 minutes to 20 hours Permanent extra rinse function With this option you can permanently have an extra rinse when you set a new programme To activate this function press the button Rinse Hold and the button Extra Rinse at the same time The indicator of the button Extra Rinse comes on To deactivate this function press the same buttons again until the indicator of the button Extra Rinse goes off Child lock function This function prevents the children to play with the control panel To activate the function press the button Temp and the button Spin at the same time until the display shows the symbol fr To deactivate the function press the same buttons until the symbol fr goes off You can activate the function Before you press the Start Pause button the appliance cannot start After yo
10. ctivate the appli ance and disconnect the mains plug from the mains socket Do not use water spray and steam to clean the appliance Clean the appliance with a moist soft cloth Only use neutral detergents Do not use abrasive products abrasive cleaning pads solvents or metal objects Disposal A Warning Risk of injury or suffocation Disconnect the appliance from the mains supply Cut off the mains cable and discard it Remove the door catch to prevent children and pets to get closed in the appliance Packaging materials Recycle the materials with the symbol lt 3 Put the packaging in applicable containers to recycle it Ecological hints To help the environment use less water and energy obey these instructions Set a programme without the prewash phase to wash laundry with normal soil Always start a washing programme with the maximum load of laundry www zanussi com f necessary use a stain remover when you set a programme with a low temperature To use the correct quantity of the detergent check the water hardness of your domestic system In the interest of the environment The appliance should be connected to the FOUL drainage system the water will then be taken to a sewage works for treatment before being discharged safely into a river It is essential that these appliances are not connected to the surface water drainage sys tem as this water is discharged directly into a
11. e in cold water 3 kg 1200 rpm Easy Iron Synthetic fabric items Normal soil lt prevents the laundry crea 60 C Cold ses 1 kg 900 rpm Jeans Items in denim and jersey Also for items in dark colors The Extra 60 C Cold Rinse option activates automatically 3 kg 1200 rpm Refresh 20 Synthetic and mixed fabric items Light soil and items to freshen 30 C up For 5 6 shirts 900 rpm 1 Standard programmes for the Energy Label consumption values According to regulation 1061 2010 these programmes are respectively the Standard 60 C cotton programme and the Standard 40 C cotton programme They are the most efficient programmes in terms of combined energy and water consumptions for washing normally soiled cotton laundry The water temperature of the washing phase may differ from the temperature declared for the selected programme www zanussi com 7 2 The default speed is 700 rpm 3 The appliance shows the temperature setting as Cold Programme options compatibility Super Programme Ri Hol Del tart Programme son ah 4 Quick Ertra rinse g y j a Cotton n un Cotton Prewash n n Cottons Eco n u u m Synthetics E Delicates E u u Wool Handwash Rinse u E u n Drain Spin u E Mixed Fabric n n Mix 20 m E m m Easy Iron a a Jeans u u Refresh 20 a 1 When you set the Super Quick option we recommend that you decrease the quantity of the laundry It is possible to k
12. eep the full load but the washing results can be unsatisfactory Recommended load cotton 3 kg synthetics and delicates 1 5 kg Consumption values The data of this table are approximate Different causes can change the data the quantity and type of laundry the water and ambient temperature Programmes Energy con Water con Approximate Remaining sumption sumption litre programme moisture kWh duration mi C W nutes Cottons 60 C 6 1 05 60 160 53 Cottons 40 C 6 0 65 60 140 53 Synthetics 40 C 3 0 47 45 90 35 Delicates 40 C 3 0 50 60 80 35 Wool Hand wash 30 C 2 0 27 47 55 30 Standard cotton programmes 8 www zanussi com Programmes Energy con sumption CTO Standard 60 C cotton OSE o Standard 60 C 3 0 76 cotton O Standard 40 C 3 0 59 cotton 1 At the end of spin phase Off Mode W 0 48 Water con Approximate Remaining sumption litre programme moisture duration mi C W nutes 47 185 53 50 173 53 36 169 53 Left On Mode W 0 48 The information given in the charts above are in compliance with the EU Commission regulation 1015 2010 implementing directive 2009 125 EC Options Temperature button Temp Press this button to change the default tem perature Symbol X cold water Spin button Spin With this button you can decrease the spin speed The indicator of the set speed comes on Rinse Hold button Rinse Hold Set this fun
13. evice we recommend you ac tivate it Cleaning and user maintenance shall not be made by children without supervision General Safety Before maintenance deactivate the appliance and disconnect the mains plug from the mains socket 2 www zanussi com Do not change the specification of this appliance Obey the maximum load volume of 6 kg refer to the Programme chart chapter If the supply cord is damaged it must be replaced by the manu facturer its service agent or similarly qualified persons in order to avoid a hazard The operating water pressure minimum and maximum must be between 0 5 bar 0 05 MPa and 8 bar 0 8 MPa The ventilation openings in the base if applicable must not be obstructed by a carpet The appliance is to be connected to the water mains using the new supplied hose sets Old hose sets must not be reused A Safety instructions Installation Electrical connection www zanussi com Remove all the packaging and the transit E i bolts Warning Risk of fire and electrical shock Keep the transit bolts When you move the appliance again you must block the drum The appliance must be earthed Do not install or use a damaged appliance Make sure that the electrical information on the rating plate agrees with the power sup Do not install or use the appliance where the A ply If not contact an electrician temperature is less than 0 C or where it is exposed to the weathe
14. gent dispenser To clean the dispenser 14 The inlet hose filter and the valve filter To clean the water inlet filters Frost precautions If the appliance is installed in an area where the temperature can be less than O C remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug from the mains socket 2 Close the water tap 3 Remove the water inlet hose 4 Remove the drain hose from the rear support and unhook it from sink or spi got www zanussi com 5 Put the ends of the drain and inlet hose in a container Let the water flow out of the hoses 6 When no more water flows install the in let hose and the drain hose again Warning Make sure that the temperature is more than O C before you use the appliance again The manufacturer is not responsible for damages caused by low temperatures Troubleshooting The start of the appliance does not occur or it Eg The appliance does not drain the stops during operation First try to find a solution to the problem refer to the table If not contact the service centre With some problems the acoustic signals operate and the display shows an alarm code water EU The appliance door is open or not closed correctly Warning Deactivate the appliance before you do the checks EIL The appliance does not fill with water Possi
15. ing The display shows the message Err for some seconds if You set a function that is not applicable for the programme You change the programme while it oper ates www zanussi com Washing programmes Programme Type of load and soil Temperature range Maximum load Maximum spin Cotton White cotton and coloured cotton normal soil and light soil 90 C Cold 6 kg 1200 rpm Cotton Prewash White cotton and coloured cotton heavy soil and normal soil 90 C Cold 6 kg 1200 rpm Cottons Eco lt _ 1 White cotton and colour fast cotton Normal soil 60 C 40 C 6 kg 1200 rpm Synthetics Synthetic items or mixed fabric items Normal soil 60 C Cold 3 kg 1200 rpm Delicates Delicate fabrics as acrylics viscose polyester items Normal soil 40 C Cold 3 kg 700 rpm Wool Handwash Machine washable wool hand washable wool and delicate fab 40 C Cold rics with hand washing care symbol 2 kg 1200 rpm Rinse To rinse and spin the laundry All fabrics 6 kg 1200 rpm Drain To drain the water in the drum All fabrics 6 kg Spin To spin the laundry and to drain the water in the drum All fabrics 6 kg 1200 rpm Mixed Fabric Special energy saving programme for cotton items with recom 40 C mended washing temperature 40 C or 60 C 6 kg 1200 rom Mix 20 Very energy efficient programme for cottons synthetics and 20 C3 mixed fabrics Light soil This programme requires a detergent which is activ
16. locks The programme time decreases with steps of one minute The appliance does a short spin at the start of some washing programmes Starting a programme with the delay start Press the Delay Start button again and again until the display shows the delay you want to set The related symbol comes on Press the Start Pause button The appliance starts the countdown When the countdown is completed the pro gramme starts automatically You can change or cancel the delay start before you press the Start button After pressing the Start button you can only cancel the delay To cancel the delay start 1 Press the Start Pause button to set the appliance to PAUSE 2 Press the Delay Start button The display shows 3 Press the Start Pause button again to start the programme immediately Interruption of a programme 1 Press the button Start Pause The indica tor flashes 2 Press the button Start Pause again The washing programme continues Cancel a programme 1 Turn the programme knob to to cancel the programme and to deactivate the ap pliance 2 Turn the programme knob again to activate the appliance Now you can set a new washing programme 3 The appliance does not drain the water Changing the options You can change only some options before they operate 11 1 Press the button Start Pause The indica tor flashes 2 Change the options Press the button Start Pause
17. ot satisfactory After the check activate the appliance The programme continues from the point of inter ruption If the problem occurs again contact the Serv Ice If the display shows other alarm codes activate Make sure that the connection of the water drain hose is correct Set the drain programme if you set a programme without the drain phase Set the drain programme if you set an option which ends with water in the drum If above mentioned solutions do not help contact the Service as the filter of the drain pump may be clogged Adjust manually the items in the drum and start the spin phase again This prob lem may be caused by balance problems Set the spin programme Set the drain programme if you set an option which ends with water in the drum If above mentioned solutions do not help contact the Service as the filter of the drain pump may be clogged Make sure that the couplings of the water hoses are tight and there are no water leakages Make sure that the water inlet hose and the water drain hose has no damages Make sure you use the correct detergent and the correct quantity of it Make sure that the washing programme is finished Set the drain or the spin programme if there is water in the drum Make sure that the leveling of the appliance is correct Refer to Installation in struction Make sure that the packaging and or the transit bolts are removed Refer to In stallation instruction
18. r Always use a correctly installed shockproof Obey the installation instruction supplied socket with the appliance Do not use multi plug adapters and exten Make sure that the floor where you install the sion cables appliance is flat stable heat resistant and Make sure not to cause damage to the clean mains plug and to the mains cable Should the appliance power supply cable need to be replaced this must be carried out by our Service Centre Do not install the appliance where the appli ance door can not be fully opened Always be careful when you move the appli ance because it is heavy Always wear safety gloves Make sure that there is air circulation be tween the appliance and the floor Connect the mains plug to the mains socket only at the end of the installation Make sure that there is access to the mains plug after the installation Do not pull the mains cable to disconnect Adjust the feet to have the necessary space the appliance Always pull the mains plug between the appliance and the carpet ER P Do not touch the mains cable or the mains plug with wet hands Only for UK and Ireland The appliance has a 13 amp mains plug If it is necessary to change the fuse in the mains plug use a 13 amp ASTA BS 1362 fuse This appliance complies with the E E C Di rectives Water connection Make sure not to cause damage to the water hoses The appliance is to be connected to the
19. river or stream and may cause pollution If you require any further advice please contact your local water authority Product description Fixing plate kit 405517114 Available from your authorized dealer www zanussi com WASHING MACHINE e DISHWASHER FOUL DRAIN RAINWATER RUN OFF SURFACE WATER DRAINS amp SEWERS FOUL SEWERS gt r UNTREATED SEWAGE TREATMENT DISCHARGE WORKS v TREATED DISCHARGE o RIVER RIVER Worktop Detergent dispenser Control panel Door handle Rating plate 6 Feet for the appliance level If you install the appliance on a plinth secure the appliance in the fixing plates Follow the instructions supplied with the kit Control panel o o Programme knob Display Delay start button Delay Start Door locked indicator O Start pause button Start Pause 6 Extra rinse button Extra Rinse Super quick button Super Quick E Rinse hold button Rinse Hold 9 Spin reduction button Spin Temperature button Temp Display The display shows A The delay start When you press the delay start button the display shows the delay start time B The child lock symbol The symbol comes on the display when the re lated function is set C The programme time and the alarm codes If the appliance has a malfunction the display shows the alarm codes Refer to the chapter Troubleshoot
20. rum The drum turns regularly to prevent the crea ses in the laundry The door lock indicator O is on The door stays locked You must drain the water to open the door To drain the water 1 Set the Drain or the Spin programme 2 Press theStart Pause button The appli ance drains the water and spins 3 When the programme is completed and the door lock indicator goes off you can open the door 4 Turn the programme knob to to deacti vate the appliance Stand by Some minutes after the end of the washing programme if you do not deactivate the appli ance the energy saving status activates The energy saving status decreases the energy consumption when the appliance is on the standby All indicators and the display go off The indicator of button Start flashes slowly Press one of the buttons to deactivate the en ergy saving status Do not wash together white and coloured items Some coloured items can discolour with the first wash We recommend that you wash them separately for the first times www zanussi com Button up pillowcases close zippers hooks and poppers Tie up belts Empty the pockets and unfold the items Turn inside out multilayered fabrics wool and items with painted illustrations Remove hard stains Wash with a special detergent heavy soil stains Be careful with the curtains Remove the hooks or put the curtains in a washing bag or pillow
21. u press the Start Pause button all the buttons and the programme knob do not operate Before first use Put a small quantity of detergent in the main wash compartment of the detergent dispenser Set and start a programme for cotton at the Daily use 1 Open the water tap 2 Connect the mains plug to the mains socket 3 Put the laundry in the appliance 4 Use the correct quantity of detergent and additives 5 Set and start the correct programme for the type of laundry and soil Loading the laundry 1 Open the appliance door 2 Put the laundry in the drum one item at a time Shake the items before you put them in the appliance Make sure not to put too much laundry in the drum 3 Close the door Caution Make sure that no laundry stays be tween the seal and the door There is a risk of water leakage or damage to the laundry Using the detergent and additives 10 highest temperature without laundry This re moves all possible dirt from the drum and the tub The detergent compartment for the washing phase U If you use a liquid detergent put it im mediately before you start the pro gramme Liquid additives compartment fabric B conditioner starch Put the product in the compartment before you start the programme ZJ Flap for powder or liquid detergent we 4 UJ When you set a programme with a prewash put the detergent for prewash phase directly into the drum Using
22. wa ter mains using the new supplied hose sets Old hose sets must not be reused Before you connect the appliance to new pipes or pipes not used for a long time let the water flow until it is clean The first time you use the appliance make sure that there is no leakage Use Warning Risk of injury electrical shock fire burns or damage to the appliance Use this appliance in a household environ ment Do not change the specification of this ap pliance Obey the safety instructions on the deter gent packaging Do not put flammable products or items that are wet with flammable products in near or on the appliance Environment concerns Recycle the materials with the symbol amp Put the packaging in applicable containers to recycle it Help protect the environment and human health and to recycle waste of electrical and electronic appliances Do not dispose appliances marked with the symbol with the household waste Return the product to your local recycling facility or contact your municipal office Do not touch the glass of the door while a programme operates The glass can be hot Make sure that you remove all metal objects from the laundry Do not put a container to collect possible water leakage under the appliance Contact the Service to ensure which accessories can be used Care and Cleaning Warning Risk of injury or damage to the appliance Before maintenance dea
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