Lenovo IdeaPad Z500
Contents
1. SE III ESA OOOO E DODDODODDODODE COOCOO DODODDODODO ODE ODODO T G a gel 2 EE a 5 s sa eJ DE E a s o g a x E Mutes ee nd EJ Enables disables Airplane E 7 mode d Decreases the volume level E Displays all cirrentiy active F apps q Increases the volume level Ex Mme ony tite bacili ghioi es r the LCD screen Toggles the display between the Closes the currently active Of computer and an external F window rio device Relreshes Ee AEE onthe w E Decreases display brightness 5 currently active window Em yg Enables disables the touchpad Increases display brightness Chapter 1 Getting to know your computer m Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold Fn then press one of the function keys J2. oe aes oa cea aa sf 2 O DUDDDUDUODE ut UU OU OI UUUWUUCJUUL J JE L JUU CULL DEDO es DE 7 DPOCO OHE The following describes the features of each function key Fn PgUp Enables disables the scroll lock Fn PgDn Activates the system request Fn Home Activates the pause function Fn End Activates the break function Fn Space on select models Enables disables the keyboard backlight Hod amp Chapter 1 Getting to know your computer Left side view Q JUUUUUJUU000 SE DOOOOOMOOOOU 20000000000 6 18 AC power adapter Connect the AC power adapter here jack When the computer is off press this button to start the Lenovo Recovery Novo button system or the BIOS setup utility or to enter the boot menu Note For details see Lenovo OneKey Recovery system on page 18 Fan louvers Dissipate internal heat Note Make sure that none of the fan louvers are blocked or else overheating of th
3. The Start charm is a fast way to go to the Start screen FB Devices charm The Devices charm allows you to connect or send files to any external devices such as digital cameras TVs or printers Fey Settings charm The Settings charm lets you perform basic tasks such as setting the volume or shutting down the computer Also you can get to the Control Panel through the Settings charm when using the desktop screen lenovo 13 Chapter 2 Starting to use Windows 8 14 Putting the computer to sleep or shutting it down When you have finished working with your computer you can put it to sleep or shut it down Putting your computer to sleep If you will be away from your computer for a short time put the computer to sleep When the computer is in sleep mode you can quickly wake it to resume use bypassing the startup process To put the computer to sleep do one of the following Close the display panel e Press the power button Open the Charms and then select Settings fed Power gt Sleep Note Wait until the power indicator light starts blinking indicating that the computer is in sleep mode before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following e Press the power button Press any key on the keyboard Chapter 2 Starting to use Windows 8 E Shutting down the computer If y
4. Lenovo offers no comment judgment or warranty regarding the function quality or performance of locking devices and security features 8 Front view Chapter 1 Getting to know your computer E System status indicators Symbol O Indicator Power Battery Indicator status On solid white Blinking Off On solid white On solid amber Blinking slowly white Blinking slowly amber Blinking quickly amber Charge Status Charging Discharging Discharging Charging Charging Charging Discharging Meaning The computer is powered on The computer is in sleep mode and is connected to the AC power adapter The computer is powered off The battery has more than 80 charge The battery has more than 20 charge The battery has between 5 and 20 charge The battery has between 20 and 80 charge When the battery reaches 80 charge the light will stop blinking However charging will continue until the battery is fully charged The battery has less than 20 charge When battery charge reaches 20 the blinking color will change to white The battery has less than 5 charge Chapter 1 Getting to know your computer 8 Bottom view 1 Speakers Provide audio output Chapter 2 Starting to use Windows 8 8 Configuring the operating system for the first time You may need to configure the operating system when it is first used The configuration
5. card slot is not in use Retain the dummy card for future use Slide the memory card in until it clicks into place Removing a memory card Push the memory card in until you hear a click Gently pull the memory card out of the memory card slot Note Before removing the memory card disable it by using the Windows safely remove hardware and eject media utility to avoid data corruption Chapter 1 Getting to know your computer 8 Right side view E Combo audio jack Connects to headsets Notes e The combo audio jack does not support conventional microphones e The recording function may not be supported if third party headphones or headsets are connected due to different industry standards BH USB port Connects to USB devices Note For details see Connecting USB devices on page 7 3 Optical drive Reads burns optical discs 4 Kensington slot Attach a security lock not supplied here E Attaching a security lock not supplied You can attach a security lock to your ae rene to help prevent it from being removed without your permission For details on installing the security lock please refer to the instructions shipped with the security lock that you have purchased Notes e Before purchasing any security product verify that it is compatible with this type of security keyhole e You are responsible for evaluating selecting and implementing the locking devices and security features
6. process may include the procedures below Accepting the end user license agreement Configuring the Internet connection e Registering the operating system e Creating a user account 8 Operating system interfaces Windows 8 comes with two main user interfaces the Start screen and the Windows desktop To switch from the Start screen to the Windows desktop do one of the following e Select the Windows desktop tile on the Start screen e Press the Windows key D To switch from desktop to Start screen do one of the following e Select Start ia from the Charms Move the pointer to the lower left corner and then select the Start screen thumbnail when it is displayed Start screen Desktop 11 Chapter 2 Starting to use Windows 8 8 The Charms 12 The five Charms provide new and faster ways to perform many basic tasks and are always available regardless of which app you are currently in To display the Charms do one of the following Move the pointer to the upper right or lower right corner until the Charms bar is displayed e Press Windows key C Search charm The Search charm is a powerful new way to find whatever you are looking for including apps settings and files 5 a ma s gt gt a Chapter 2 Starting to use Windows 8 Share charm The Share charm lets you send links photos and more to your friends and social networks without leaving the app you are in ia Start charm
7. Make sure that The Mute function is off The headphone jack is not used Speakers are selected as the playback device Discharge and recharge the battery The computer does not operate with a fully charged battery A hard disk drive problem The hard disk drive does not work A startup problem The Microsoft Windows operating system does not start A backup problem Backup cannot be made Other problems Your computer does not respond The computer does not start from a device you want The connected external device does not work Chapter 4 Troubleshooting The surge protector in the battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again In the Boot menu in BIOS setup utility make sure that the hard disk drive is included in the EFI Boot device priority correctly Use the OneKey Recovery system to restore the system partition to its original status or a previously created back up point For details about the OneKey Recovery system see Lenovo OneKey Recovery system on page 18 You are not currently using a Windows operating system There is not enough space to store the backed up data You will need to free more space on the destination device To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the AC adapter Your computer might lock when it en
8. The first time you plug a USB device into a particular USB port on your computer Windows automatically installs a driver for that device After the driver has been installed you can disconnect and reconnect the device without performing any additional steps Note Typically Windows detects a new device after connecting it and then installs the driver automatically However some devices may require you to install the driver before connecting Check the documentation provided by the device s manufacturer before connecting the device Before disconnecting a USB storage device make sure your computer has finished transferring data by that device Click the Safely Remove Hardware icon in the notification area of Windows to remove the device before disconnecting Note If your USB device uses a power cord connect the device to a power source before connecting it Otherwise the device may not be recognized m Using memory cards not supplied Your computer supports the following types of memory card e Secure Digital SD card e MultiMediaCard MMC Notes e Insert only one card in the slot at a time e This card reader does not support SDIO devices e g SDIO Bluetooth etc Inserting a memory card O Push the dummy card in until you hear a click Gently pull the dummy card out of the memory card slot Note The dummy card is used for preventing dust and small particles from entering the inside of your computer when the memory
9. e VIEW sc livesedsecsstbcesdlessssisegedscugsssbvesddevsyabbsneddeseseubuadaleesbubepudsespursdqivtessieubsaaddecesebnueteldnabibeaddcceibtbenete 5 Right ade VEW r e a a E SE O o indiano 8 ErOnNCNI EW na a PR Rr MAE AR RASA RD E EE A A R E A E RR APR PER LR 9 Bottom VIEW s nea a a a a e a RS aa Sh aa a SENTA sir 10 Chapter 2 Starting to use Windows B scssseeseeseeseeeeeseeeeeeseeeeneseeseeeseesenesesseesenseneseeseneseesenenaes 11 Configuring the operating system for the first time ri ires reeeeeeereeereeeerereeenso 11 Operating system interfaces The Charms Putting the computer to sleep or shutting it down iria reeeeeereeereeeerereereeso 14 Connecting to wireless LAN cccscsccssssesssesssscesssseseesesseseesesesesueseessassseesesueseesesuesessssnesesueseesssueseeseaneseeneans 16 Help and SUpport resinte eeit des inca EERE EEE EAEE EAE EEEE EEAS EEEE 17 Chapter 3 Lenovo OneKey Recovery SYSteIM scsesssceesesereseeseneseeseeeeeeseeeseeseneseesseeseesenseeenenenees 18 Chapter 4 Troubleshooting i rsr iiisge ete ce cde ec dees et catee a e aeaaee eaa ii aiae 19 Frequently asked questions cccsccccssessessesssseseesssseseesesseseessssesessessessssesessssueseesesuesessssessssesesneseeseseseeneaes 19 Troubleshooting s eseese iaei eae e Eiai a i essa hack faso S abra ga ciano 21 Trademarks csccsccsscsscssssessessesssssssesenseseeaseaeeaesaesaeseeseeeeaeseesesneeansaeeaseaesaeseese
10. e computer may occur VGA port Connects to external display devices RJ 45 port This port connects the computer to an Ethernet network HDMI port Connects to devices with HDMI inputs such as a TV or an external display USB port Connects to USB devices Note For details see Connecting USB devices on page 7 Memory card slot Insert memory cards not supplied here Note For details see Using memory cards not supplied on page 7 Chapter 1 Getting to know your computer Em Connecting to wired LAN Wired connections are a reliable and safe way to connect the computer to the Internet Cable e Cable Internet services use a cable modem connected to the residential cable TV line DSL e DSL is a family of related technologies that bring high speed network access to homes and small businesses over ordinary telephone lines Hardware connection Cable DSL TV cable Telephone line a Splitter Splitter EEA Ga oco Cable modem ZS DSL modem 4 4 Not supplied Note The above diagrams are for reference only Actual connection method may vary Software configuration Consult your Internet Service Provider ISP for details on how to configure your computer Chapter 1 Getting to know your computer m Connecting USB devices Your computer comes with two USB ports compatible with USB devices
11. en Windows can be started normally Restoring You can choose to restore the system partition to its original status or to a previously created back up point To restore the system partition Press the Novo button to start the Lenovo OneKey Recovery system Click System Recovery The computer will restart to the recovery environment O Follow the on screen instructions to restore the system partition to its original status or to a previously created back up point Notes e The recovery process is irreversible Make sure to back up any data you wish to save on the system partition before starting the recovery process The recovery process may take a while So be sure to connect the AC adapter to your computer during the recovery process e The above instructions should be followed when Windows can be started normally If Windows cannot be started then follow the steps below to start the Lenovo OneKey Recovery system Shut down the computer Press the Novo button From the Novo button menu select the Lenovo OneKey Recovery system and press Enter Chapter 4 Troubleshooting 8 Frequently asked questions This section lists frequently asked questions by category E Finding information What safety precautions should I follow when using my computer The Lenovo Safety and General Information Guide which came with your computer contains safety precautions for using your computer Read and follow all the precautions when usin
12. erating system cannot be installed until you change the boot mode Getting help How can I contact the customer support center See Chapter 3 Getting help and service of the Lenovo Safety and General Information Guide 20 8 Troubleshooting Display problems When I turn on the computer nothing appears on the screen When I turn on the computer only a white cursor appears on a blank screen My screen goes blank while the computer is on Password problems forgot my password Sleep problems The critical low battery error message appears and the computer immediately turns off Chapter 4 Troubleshooting If the screen is blank make sure that The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Press the power button again for confirmation If these items are properly set and the screen remains blank have the computer serviced Restore the system partition to its original status or a previously created back up point using the OneKey Recovery system If you still see only the cursor on the screen have the computer serviced Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep mode Press any key on the keyboard Press the power button Press F9 to confirm whether the backlight for the LCD screen has been turned off I
13. esesaseassneassansnesesaeeass 24 Chapter 1 Getting to know your computer 8 Top view Note The dashed areas indicate parts that are not visible externally O Attention When closing the display panel be careful not to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged Chapter 1 Getting to know your computer Integrated camera Built in microphone Wireless LAN antennas Computer display Power button Touchpad Use the camera for video communication or taking photos Captures sound which can be used for video conferencing voice narration or audio recording Connect to the wireless LAN adapter to send and receive wireless radio The computer display with LED backlight provides brilliant visual output Press this button to turn on the computer The touchpad functions as a conventional mouse Touchpad To move the pointer on the screen slide your fingertip over the pad in the direction in which you want the pointer to move Touchpad buttons The functions of the left right side correspond to that of the left right mouse button on a conventional mouse Note You can enable disable the touchpad by pressing F6 Chapter 1 Getting to know your computer m Hotkeys The hotkeys are located on the function key row on the keyboard You can access certain system settings quickly by pressing the appropriate hotkey
14. f you forget your user password ask the system administrator to clear your user password If you forget your hard disk drive password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service If you forget your supervisor password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service The battery power is getting low Connect the AC adapter to the computer 21 Chapter 4 Troubleshooting The computer enters sleep mode immediately after Power on self test POST Make sure that The battery is charged The operating temperature is within the acceptable range See Chapter 2 Use and care Information of Lenovo Safety and General Information Guide Note If the battery is charged and the temperature is within range have the computer serviced The computer does not return from sleep mode and the computer does not work Computer screen problems The screen is blank The screen is unreadable or e distorted Incorrect characters appear on the screen S
15. g your computer Where can I find the hardware specifications for my computer You can find the hardware specifications for your computer on the printed flyers which came with your computer Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see the Lenovo limited warranty flyer that came with your computer m Drivers and preinstalled software Where are the installation discs for Lenovo preinstalled desktop software Your computer did not come with any installation discs for Lenovo preinstalled software If you need to reinstall any preinstalled software you can find the installation program located on the D partition of your hard disk If you cannot find the installation program there you can also download it from the Lenovo consumer support website Where can I find drivers for the various hardware devices of my computer If your computer is preinstalled with a Windows operating system Lenovo provides drivers for all the hardware devices that you need on the D partition of your hard disk You can also download the latest device drivers from the Lenovo consumer support website m Lenovo OneKey Recovery system Where are the recovery discs Your computer did not come with any recovery discs Use the Lenovo OneKey Recovery system if you need to restore the system to its original factory status What can I do if the back up process fails If y
16. lenovo Lenovo IdeaPad Z500 P500 User Guide v1 0 ideapad Notes Before using the product be sure to read Lenovo Safety and General Information Guide first Some instructions in this guide may assume that you are using Windows 8 If you are using another Windows operating system some operations may be slightly different If you are using other operating systems some operations may not apply to you The features described in this guide are common to most models Some features may not be available on your computer or your computer may include features that are not described in this user guide The illustrations in this manual may differ from the actual product Please refer to the actual product Regulatory Notice The Regulatory Notice provides information about the radio frequency and safety standards Be sure to read it before using wireless devices on your computer To refer to it go to http www lenovo com click Support and then click User s guides and manuals First Edition July 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 Getting to know your computer ccceeceeesseeeeeseeseeeseeeeeeeeeseneneeseeeneeseeeseeseeseeeseesenesentene 1 Top view exe Left sid
17. ou are not going to use your computer for a long time shut it down To shut down your computer Open the Charms and then select Settings Fey 15 Chapter 2 Starting to use Windows 8 16 Connecting to wireless LAN Enabling wireless connection To confirm that Airplane mode is disabled go to the desktop and check the notification area If you see the icon displayed on the lower right then Airplane mode is on Otherwise wireless function is enabled Note Airplane mode should be disabled by default If Airplane mode is on do one of the following to enable the wireless function Press F7 to disable Airplane mode Open the Charms and select Settings Fey gt al to open the Network configuration page and then toggle the Airplane mode switch to Off Connecting to a wireless LAN After wireless has been enabled the computer will automatically scan for available wireless networks and display them in the wireless LAN network list To connect to a wireless network click the network name in the list and then click Connect Note Some networks require a network security key or passphrase for connection To connect to one of those networks ask the network administrator or the Internet service provider ISP for the security key or passphrase Chapter 2 Starting to use Windows 8 Help and support If you have any problems using the operating system see the Windows Help and Support file To open the Windows Hel
18. ou can start the backup but it fails during the back up process try the following steps O Close all open programs and then restart the back up process Check to see if the destination media is damaged If it is replace the damaged media Otherwise select another destination path and try again When do I need to restore the system to its original factory status Use this feature when the operating system fails to start If you have any critical data on the computer that you want to save back it up before starting the recovery process 19 Chapter 4 Troubleshooting m BIOS setup utility What is the BIOS setup utility The BIOS setup utility is a ROM based software program It displays basic computer information and provides options for setting boot devices security hardware mode and other user preferences How can I start the BIOS setup utility To start the BIOS setup utility Shut down the computer Press the Novo button and then select BIOS Setup How can I change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and set boot mode to UEFI or Legacy support on the boot menu When do I need to change the boot mode The default boot mode for your computer is UEFI mode If you choose to install a legacy Windows operating system that is any operating system prior to Windows 8 on your computer you must change the boot mode to Legacy support A legacy Windows op
19. ound problems No sound can be heard from e the speaker even when the volume is turned up Battery problems Your computer shuts down before the battery status indicator shows empty Or Your computer operates after the battery status indicator shows empty 22 If your computer is in sleep mode connect the AC adapter to the computer then press any key or the power button If the system still does not return from sleep mode your system has stopped responding and you cannot turn off the computer reset the computer Unsaved data may be lost To reset the computer press and hold the power button for 4 seconds or more If the computer is still not reset remove the AC adapter Do the following If you are using the AC adapter or using the battery and the battery status indicator is on press F12 to make the screen brighter If the power indicator is in blinking press the power button to resume from the sleep mode If the problem persists follow the solution in the following problem The screen is unreadable or distorted Press F9 to confirm whether the backlight for the LCD screen has been turned off Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct Did you install the operating system or programs correctly If they are installed and configured correctly have the computer serviced
20. p and Support file do one of the following e Select Settings charm then select Help e Press Windows key F1 D ees oe cs s ta gt pe h lenovo You can read the Windows Help and Support file on your computer You can also get online help and support by clicking on one of the two links listed under More to explore 17 Chapter 3 Lenovo OneKey Recovery system 18 The Lenovo OneKey Recovery system is software designed to back up and restore your computer You can use it to restore the system partition to its original status in case of a system failure You can also create user backups for easy restoration as required Note To utilize the features of the OneKey Recovery system your hard disk already includes a hidden partition by default to store the system image file and the OneKey Recovery system program files This default partition is hidden for security reasons which explains why the available disk space is less than the stated capacity Backing up the system partition You can back up the system partition to an image file To back up the system partition Press the Novo button to start the Lenovo OneKey Recovery system Click System Backup O Select a back up location and click Next to start the backup Notes e You can choose a back up location on the local hard disk drive or an external storage device e The back up process may take a while e The back up process is only available wh
21. ters sleep mode during a communication operation Disable the sleep timer when you are working on the network See the Boot menu of the BIOS setup utility Make sure that the EFI Boot device priority in the BIOS setup utility is set so that the computer starts from the device you want Press the Novo button when the computer is powered off and select Boot Device Menu Then select the device you want the computer to start from Do not connect or disconnect any external device cables other than USB while the computer power is on otherwise you might damage your computer When using a high power consumption external devices such as an external USB optical disk drive use external device power adapter Otherwise the device may not be recognized or system shut down may result 23 Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States other countries or both Lenovo IdeaPad Onekey Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both 24 lenovo V1 0_en US ZLOZ BUIUD ONoUSTO
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