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Samsung SL-M4020ND

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1. FRANCE 01 48 63 00 00 www samsung com fr 0180 5 SAMSUNG bzw www samsung com GERMANY 0180 5 7267864 0 14 Min aus dem dt Festnetz aus dem Mobilfunk max 0 42 Min GEORGIA 8 800 555 555 www samsung com 0800 10077 www samsung com GHANA 0302 200077 80111 SAMSUNG 80111 726 www samsung com 7864 only from land line GREECE 30 210 6897691 from mobile and land line 1 800 299 0013 www samsung com latin Spanish GUATEMALA www samsung com latin_en English 800 27919267 www samsung com latin Spanish HONDURAS www samsung com latin_en English Contact SAMSUNG worldwide 254 Contact SAMSUNG worldwide Country Region Customer Care Center 852 3698 4698 WebSite www samsung com hk Chinese Country Region Customer Care Center 183 2255 183 CALL WebSite www samsung com ae English HONG KONG KUWAIT www samsung com www samsung com hk_en English ae_ar Arabic HUNGARY 06 80 SAMSUNG 726 7864 www samsung com KYRGYZSTAN 00 800 500 55 500 www samsung com INDIA 1800 3000 8282 www samsung com in LATVIA 8000 7267 www samsung com lv 1800 266 8282 LITHUANIA 8 800 77777 Www samsung com It INDONESIA 0800 112 8888 www samsung com id LUXEMBURG 261 03 710 www samsung com 021 5699 7777 IRAN 021 8255 www samsung com aaa ee kaaa ITALIA 800 SAMSUNG 726 7864 www samsung com MEXICO 01 800 SAMSUN
2. e lt may be necessary to press OK to navigate to lower level menus for some models Altitude adjustment Print quality is affected by atmospheric pressure which is determined by the height of the machine above sea level The following information will guide you on how to set your machine for the best print quality Before you set the altitude value determine the altitude where you are 7 A o 0 High 4 High 3 High 2 High 1 Normal uu fF WN You can set the altitude value from Device Settings in Samsung Easy Printer Manager program e For Windows and Mac users you set from Samsung Easy Printer Manager gt Switch to advanced mode gt Device Settings see Device Settings on page 221 Ifyour machine is connected to the network you can set the altitude via SyncThru Web Service see Using SyncThru Web Service on page 215 e You can also set the altitude in System Setup option on the machine s display see Machine s basic settings on page 33 4 Special Features 190 Entering various characters 2 M382xND M382xDW M402xND only Key Assigned numbers letters or characters 1 1 As you perform various tasks you may need to enter names and numbers 2 ABCabc2 3 DEFdef3 4 GHIghi4 Entering alphanumeric characters 5 JKLJkI5 Press the button until the correct letter appears on the display For example to 6 MNOmno6 enter the letter O pre
3. 2 Menu Overview and Basic Setup El 3 Maintenance This chapter provides information about purchasing supplies accessories and maintenance parts available for your machine Ordering supplies and accessories Available consumables Available accessories Available maintenance parts Storing the toner cartridge Redistributing toner Replacing the toner cartridge Replacing the imaging unit Installing accessories Monitoring the supplies life Setting the toner imaging unit low alert Cleaning the machine Tips for moving amp storing your machine Ordering supplies and accessories Available accessories may differ from country to country Contact your sales representatives to obtain the list of available supplies and maintenance parts see Available consumables on page 54 Available accessories on page 56 Available maintenance parts on page 57 To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service 3 Maintenance Ee Available consumables When supplies reach the end of their life spans you can order the followings of consumables for your machine Type Average yield Part name Approx 3 000 pages e M3320 M3820 M4020 series MLT D203S e M3325 M3825 M4025 series MLT D204S Appr
4. Set as Default Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s properties Classes tab The Classes tab shows a list of available machine classes Printers configuration e Printers Classes NG Aetrosn Aga Ciass el Remove Ciass Set as Detauit B class State idle Primers in class 1 Shows all of the machine classes Exit in the class Refresh Renews the classes list Shows the status of the class and the number of machines Add Class Allows you to add a new machine class e Remove Class Removes the selected machine class 5 Useful Management Tools 232 Using the Linux Unified Driver Configurator Ports configuration 1 Switches to Ports configuration 2 Shows all of the available ports In this window you can view the list of available ports check the status of each port and release a port that is stalled in a busy state when its owner has 3 terminated the job for any reason Shows the port type device connected to the port and status Refresh Renews the available ports list configurabon ko ka ba e Release port Releases the selected port kevmapo Mavimip Mevimip2 cevimips ARR L EERE devmps dovimips ewmtp7 ea aa L MevimtpS Movimip
5. The wireless network security window appears when the access point has security enabled 2 Can start to build Wi Fi Direct by using Samsung Easy Printer Manager see Setting up Wi Fi Direct on page 164 Enter the Network Password of the access point or router e Wi Fi Direct Name The default Wi Fi Direct Name is the model name and the maximum length is 22 characters 12 If your printer supports Wi Fi Direct the following screen appears e Password setting is the numeric string and the size is 8 64 characters Click Next Wireless Settings Wi Fi Direct Settings 1 3 When the wireless network settings are completed disconnect the USB cable between the computer and machine Your printer supports Wi Fi Direct 14 Wireless network set up is completed After the installation is finished click Quit A After completing the wireless network connection you need to install a Since your printer is a Wi Fi enabled printer you can use Wi Fi Direct to enable your mobile machine driver to print from an application see Installation for Mac on device to easily connect to your printer page 124 Do you want to turn on WI Fi Direct on your printer Yes want to turn on Wi Fi Direct on my printer Help Ad hoc via USB cable TE ram Garci If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions 2 Us
6. Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons DANGER VORSICHT ATTENZIONE PRECAUCION PERIGO GEVAAR ADVARSEL ADVARSEL VARNING VAROITUS ft 85 x CAUTION CLASS 3B INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO THE BEAM DANGER INVISIBLE LASER RADIATION WHEN OPEN AVOID DIRECT EXPOSURE TO BEAM KLASSE 3B UNSICHTBARE LASERSTRAHLUNG WENN OFFEN STRAHLENAUSSETZUNG VERMEIDEN UNSICHTBARE LASERSTRAHLUNG KLASSE 3 B WENN ABDECKUNG GEOFFNET NICHT DEM STRAHL AUSSETZEN AGGIO L ABRIR EVITE LASSE 3B RAD LASSE 3B ONZ K G KLASSE 3B USY U KLASSE 3B USY Al LASSE 3B RADIZIONI LASER INVISBILI CON IL SPOSITIVO APERTO EVITARE L ESPOSIZIONE AL LA EXPOSICION AL HAZ A O LASER INVIS VEL AO ABRIR C D R RADIACION LASER INVISIBLE DE CLASE 3B PRESENTE A C E VITE EXPOSI O DIRECTA AO FEIXE CHTBARE LASERSTRALING INDIEN EOPEND VERMIJD BLOOTSTELLING AAN DE STRAAL LIG LASERSTR LING VED BNING NDGA UDS TTELSE FOR STR LING LIG LASERSTR LING N R DEKSEL PNES UNNG EKSPONERING FOR STRALEN KLASS 3B OSYNLIG LASERSTRALNING N R DENNA DEL AR PPNAD S
7. Il gt ui gt lh a 3 Useful Setting Menus Paper Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options e Press T3 Menu gt Paper on the control panel Item Description Copies Selects the number of copies e Paper Size Selects the default paper size MP Tray Tray lt x gt Paper Type Selects the paper type currently loaded in the tray Sets the default paper tray to use Paper Source K Auto You can set the machine to automatically change to the tray with the same sized paper when the tray in use is empty 3 Useful Setting Menus 180 Graphic Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press 2 Menu gt Graphic on the control panel Item Description Specifies the number of dots printed per inch dpi The Resolution higher the setting the sharper printed characters and graphics Clear Text Prints text darker than on a normal document Allows you to append the required carriage return to Auto CR Hi each line feed which is useful for Unix or DOS users 3 Useful Setting Menus 181 System Setup Item Some menus may not appear in the display depending on options or
8. h H or Shows Command line Usage O N QAU A Make sure that the machine is connected to your network and powered on Insert the supplied software CD into your CD ROM drive Double click the CD ROM icon that appears on your Mac desktop e ForMacOSX 10 8 double click the CD ROM that appears on Finder Double click the MAC_Installer folder gt Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 2 Using a Network Connected Machine Installing driver over the network 11 12 13 14 15 16 17 Enter the password and click OK Select Network connection on the Printer Connection Type and click Continue Click Add Printer button to select your printer and add it to your printer list Click IP and select HP Jetdirect Socket in Protocol Enter the machine s IP address in the Address input field Enter the queue name in the Queue input field If you cannot determine the queue name for your machine server try using the default queue first If Auto Select does not work properly choose Select Printer Software and your machine name in Print Using Click Add After the installation is finished click Close You need to download Linux software packages from the Samsu
9. 11 After searching the window shows the wireless network devices Select the name SSID of the access point you want to use and click Next If the wireless network is already set up the Wireless Network Information window appears Select I want to install software with the current settings Recommended Then click Next When you set the wireless configuration manually click Advanced Setting Enter the wireless Network Name Enter the SSID of the access point SSID is case sensitive e Operation Mode Select Infrastructure e Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPA Personal or WPA2 Personal Select this option to authenticate the print server based on the WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase that is manually configured on the access point and each of its clients e Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES e Network Password Enter the encryption network password value e Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index 2 Using a Network Connected Machine Wireless network setup
10. Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label If the country you will be using the wireless device in is not listed contact your local Radio Approval agency for requirements Wireless devices are closely regulated and use may not be allowed 5 Appendix KO Regulatory information The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time Because the wireless devices which may be embedded into your printer emit less energy than is allowed in radio frequency safety standards and recommendations manufacturer believes these devices are safe for use Regardless of the power levels care should be taken to minimize human contact during normal operation As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used more than 20 cm 8 inches from the body when wireless devices are on and transmitting This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter Some circumstances require restrictions on wireless device
11. Choose the number of copies and indicate which pages to print Click Print 4 Special Features 202 Printing features Changing printer settings Printing on both sides of the paper You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Printing multiple pages on one sheet You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft copies 1 Open an application and select Print from the File menu 2 Select Layout from the drop down list under Orientation In the Pages per Sheet drop down list select the number of pages you want to print on one sheet of paper 3 Select the other options to use 4 Click Print The machine prints the selected number of pages to print on one sheet of paper Some features may not be available depending on models or options It means that the features are not supported see Variety feature on page 10 Before printing in the duplex mode decide on which edge you will be binding your finished document The binding options are as follows Long Edge Binding This option is the conventional layout used in book binding Short Edge Binding This opti
12. Eco options Printer Default Follows the settings from the machine s control panel None Disables Eco mode Eco Printing Enables eco mode Activate the various Eco items you want to use Password If the administrator fixed to enable the Eco mode you have to enter the password to change the status 2 Password button You can set from SyncThru Web Service Settings tab gt Machine Settings gt System gt Eco Settings or Samsung Easy Printer Manager Device Settings gt Eco the password button is activated To change the print settings click on this button enter the password or need to contact the administrator Result simulator Result Simulator shows the results of reduced emission of carbon dioxide used electricity and the amount of saved paper in accordance with the settings you selected e The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled e Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing org uk Each model has a different index e The power consumption in printing mode refers to the average printing power consumption of this machine e Theactual amount displayed is only an estimate as the actual amount may differ depending on the operating system used computing performance application softw
13. Select the encryption None WEP64 WEP 128 Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad hoc network has security setting Select Open System or Shared Key for the authentication and click Next WEP Wired Equivalent Privacy is a security protocol preventing unauthorized access to your wireless network WEP encrypts the data portion of each packet exchanged on a wireless network using a 64 bit or 128 bit WEP encryption key 2 Using a Network Connected Machine 159 Wireless network setup 12 K The window showing the wireless network settings appears Check the settings and click Next Before entering the IP address for the machine you must know the computer s network configuration information If the computer s network configuration is set to DHCP the wireless network setting should also be DHCP Likewise if the computer s network configuration is set to Static the wireless network setting should also be Static If your computer is set to DHCP and you want to use Static wireless network setting you must contact the network administrator to get the static IP address For the DHCP method If the IP address assignment method is DHCP check if DHCP is shown in the Wireless Netw
14. Touch Print button Print it out 2 Using a Network Connected Machine AirPrint KA Cancelling print job To cancel the printing job or view the print summary click the print center icon ip in multitasking area You can click cancel in the print center 2 Using a Network Connected Machine Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone tablet or any other web connected devices Just register your Google account with the printer and you are ready to use the Google Cloud Print service You can print your document or email with Chrome OS Chrome browser or a Gmail Google Docs application on your mobile device so you don t need to install the printer driver on the mobile device Refer to the Google website http www google com cloudprint learn or http support google com cloudprint for more information about Google Cloud Print Registering your Google account to the printer K e Make sure the printer machine is turned on and connected to a wired or wireless network that has access to the Internet You should create your Google account in the advance Open the Chrome browser Visit www google com Sign in to the Google website with your Gmail address A W N Enter your printer s IP address in the address field and press the Enter key or click Go Click Login in the upper right corner of the Syn
15. Useful Management Tools 223 Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location You KA The screenshot may differ depending on the model you are using can set device settings order supplies open troubleshooting guides visit Samsung s web site and check connected machine information This application will be automatically downloaded from the Windows Store if the Samsung Printer Experience lt a machine is connected to a computer with an Internet connection Understanding the Samsung Printer Experience To open the application bb a From the Start screen select the Samsung Printer Experience tile The Samsung Printer Experience interface comprises various useful features as described in the following table Printer This area gives you general information about your Information machine You can check information such as the machine s status location IP address and remaining toner level 5 Useful Management Tools 224 Using Samsung Printer Experience 2 User Guide You can view the online User s Guide You need to be connected to the Internet to use this feature e This button opens the Troubleshooting Guide when an error occurs You can directly open the troubleshooting section in the user s guide Order 3 Supplies Click on this button to order replacement
16. Using a Network Connected Machine 160 Wireless network setup Your machine is a network compatible machine To enable your machine to work with your network you will need to perform some configuration procedures After completing the wireless network connection you need to install a 4 machine driver to print from an application see Installing driver over the network on page 133 See your network administrator or the person that set up your wireless network for information about your network configuration Items to prepare Access point Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface Network cable Printing a network configuration report You can identify the network settings of your machine by printing a network configuration report See Printing a network configuration report on page 130 IP setting using SetIP Program Windows This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine The MAC address is the hardware serial number of the network interface and can be found in the Network Configuration Report See Setting IP address on page 130 Configuring the machine s wireless network Before starting you will need to know the network name SSID of your wireless network and the network key if it is encrypted This information
17. application 1 Open the document to print 2 Open the File menu and click Page Setup Print Setup for some applications 3 Choose your paper size orientation and make sure that your machine is selected Click Apply Open the File menu and click Print Select your machine to print Choose the number of copies and indicate which pages to print Change other printing options in each tab if necessary Click Print s O NA Ub Automatic duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing see Features by models on page 8 4 Special Features 204 Printing features Printing files 23 The Printer Properties window appears The following five tabs display at the top of the window You can print text image pdf files on your machine using the standard General Allows you to change the printer location and name The CUPS directly from the command line interface The CUPS Ip or Ipr utility allows name entered in this tab displays on the printer list in Printers you to do that You can print these files by using below command format configuration Ip d lt printer name gt o lt option gt lt file name gt e Connection Allows you to view or select another port If you change the machine port from USB to parallel or vice versa while in use you Please refer to lp or lpr man page on your system for more det
18. e Contact Information Shows the contact information Link Shows links to useful sites where you can download or check information License Management License management provides settings for or settings of installed applications and application license 5 Useful Management Tools 216 Using SyncThru Web Service Cloning You can import or export transfer various settings machine setting network information address book etc between devices that have KA If you have not configured outgoing server environment go to Settings 5 the Cloning feature in SyncThru Web Service Network Settings gt Outgoing Mail Server SMTP to configure network environment before setting e mail notification E mail notification setup 4 Select Enable check box to use the E mail Notification You can receive emails about your machine s status by setting this option By 5 Click Add button to add e mail notification user setting information such as IP address host name e mail address and SMTP Set the recipient name and e mail address es with notification items server information the machine status toner cartridge shortage or machine you want to receive an alert for error will be sent to a certain person s e mail automatically This option may be used more frequently by a machine administrator 6 Click Apply KA Some menus may not appear in the display depending on options or 2 If the firewall is activated the e mail may not be sent su
19. specifications on page 103 E Insert the tray back into the machine Tips on using the Multi purpose or Manual feeder tray Load only one type size and weight of print media at a time in the Multi purpose or Manual feeder tray To prevent paper jams do not add paper while printing when there is still paper in the Multi purpose or Manual feeder tray This also applies to other types of print media Always load the specified print media only to avoid paper jams and print quality problems see Print media specifications on page 103 Flatten any curl on postcards envelopes and labels before loading them into the Multi purpose or Manual feeder tray 2 Menu Overview and Basic Setup EI Media and tray 1 Pull out the paper tray for manual feeding Or Press the push release of Multi purpose or Manual feeder tray to open e M332xND M382xD series 2 Load the paper Wa a La Squeeze the Multi purpose or Manual feeder tray paper width guides and adjust them to the width of the paper Do not force them too much or the paper will bent resulting in a paper jam or skew NI Pa gt lt M gt Mm pu sk ST Bes SS po 2 Se KA e When printing the special media you must follow the loading guideline See Printing on special media on page 40 e When papers overlap when printing using Multi purpose or Manual feeder tray open tray 1 and remove overlapping papers the
20. where you bought your machine e Included o optional Blank Not available Useful to know KS The machine does not print Open the print queue list and remove the document from the list see Canceling a print job on page 47 Remove the driver and install it again see Installing the driver locally on page 25 Select your machine as your default machine in your Windows see Setting your machine as a default machine on page 192 Where can I purchase accessories or supplies e Inquire at a Samsung distributor or your retailer e Visit www samsung com supplies Select your country region to view product service information The status LED flashes or remains constantly on Turn the product off and on again Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 92 A paper jam has occurred Open and close the door see Front view on page 20 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 80 Printouts are blurry The toner level might be low or uneven Shake the toner cartridge see Redistributing toner on page 60 Try a different print resolution setting see Opening printing preferences on page 47 Replace the toner cartridge see Replacing the toner cartridge on page 62 Where can download the machine s driver You ca
21. 48 204 screen PBC 150 PIN 150 Index
22. 726 7864 www samsung com ae English OMAN www samsung com ae_ar Arabic 800 7267 www samsung com latin Spanish POTRND PANAMA www samsung com latin_en English PARAGUAY 98005210001 www samsung com PORTUGAL 0 800 777 08 Only from www samsung com 336 8686 From HHP amp landline QATAR ROMANIA 08008 SAMSUNG 08008 726 7864 TOLL FREE No www samsung com Contact SAMSUNG worldwide 256 Contact SAMSUNG worldwide Country Region Customer Care Center WebSite RUSSIA 800 00 0077 TANZANIA Country Region Customer Care Center WebSite 0685 88 99 00 www samsung com www samsung com 200 212 1800 29 3232 ng com th SAUDI ARABIA 9200 30 oo com sa SANG www samsung Arabic 02 689 3232 SENEGAL 8 800 555 55 55 www samsung com TRINIDAD amp 1 800 SAMSUNG 726 7864 Wwww samsung com 381 11 321 6899 www samsung com TOBAGO SERBIA old number still active 0700 TURKEY 4447711 www samsung com 7267864 U A E 800 SAMSUNG 726 7864 www samsung com SINGAPORE 1800 SAMSUNG 726 7864 www samsung com U K 0330 SAMSUNG 726 7864 www samsung com SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com U S A 1 800 SAMSUNG 726 7864 www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com UGANDA 0800 300 300 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com 0 800 502 000 www samsung com ua SWEDEN 0771 726 78
23. 73 If these steps do not correct the problem contact a service representative 6 Troubleshooting 242 Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page e The surface drum part of the cartridge inside the machine has probably been scratched Remove the cartridge and install a new one see Replacing the toner cartridge on page 62 Replacing the imaging unit on page 65 If white vertical streaks appear on the page The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the machine on page 73 If these steps do not correct the problem contact a service representative Black or color background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If the amount of background shading becomes unacceptable Change to a lighter weight paper e Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading e Remove the old toner cartridge and install a new one see Replacing the toner cartridge on page 62 Thoroughly redistribute the toner see Redistributing toner on page 60 Toner smear AaBbCc AaBhCc AaBhCc AaBbCc AaBbCc Clean the inside of the machine see Cleaning the machine on page 73 Check the paper type and quality e Remove the toner cartridge and
24. 86 Clearing paper jams M3325 M3825 M4025 series 4 Troubleshooting j Clearing paper jams In exit area A The fuser area is hot Take care when removing paper from the machine 4 Troubleshooting Clearing paper jams If you do not see the paper in this area stop and go to next step 4 Troubleshooting 8o Clearing paper jams In the duplex unit area 4 Troubleshooting EJ Clearing paper jams If you do not see the paper in this area stop and go to next step 4 Troubleshooting Understanding the status LED The color of the LED indicates the machine s current status K e Some LEDs may not be available depending on model or country see Control panel overview on page 22 e To resolve the error look at the error message and its instructions from the troubleshooting part see Understanding display messages on page 95 e You also can resolve the error with the guideline from the computers s Samsung Printing Status program window see Using Samsung Printer Status on page 222 e Ifthe problem persists call a service representative 4 Troubleshooting 92 Understanding the status LED LED Status Description Off The machine is off line Blinking When the backlight blinks the machine is receiving or printing data Green On e The machine is on line and can be used Aminor error has occurred and the machine is waiting for the error
25. Driver group to the system menu for your convenience If you have any difficulties consult the on screen help that is available through your system menu or from the driver package Windows applications such as Unified Driver Configurator or Image Manager 1 Software Installation 126 Reinstallation for Linux If the printer driver does not work properly uninstall the driver and reinstall it 1 Make sure that the machine is connected to your computer and powered on 2 When the Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator 3 Open the Terminal program When the Terminal screen appears type in the following root localhost root cd opt Samsung mfp uninstall root localhost uninstall uninstall sh 4 Click Next 5 Click Finish 1 Software Installation 2 Using a Network Connected Machine This chapter gives you step by step instructions for setting up a network connected machine and software Useful network programs 129 Wired network setup 130 Installing driver over the network 133 IPv6 configuration 142 Wireless network setup 145 Samsung MobilePrint 170 AirPrint 171 Google Cloud Print 173 WA Supported optional devices and features may differ according to your model see Features by models on page 8 Useful net
26. Easy Printer Manager Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location Samsung Easy Printer Manager combines device settings as well as printing environments settings actions and launching All of these features provide a gateway to conveniently use your Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button Understanding Samsung Easy Printer Manager To open the program For Windows Select Start gt Programs or All Programs gt Samsung Printers gt Samsung Easy Printer Manager gt Samsung Easy Printer Manager For Mac Open the Applications folder gt Samsung folder gt Samsung Easy Printer Manager The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows WA The screenshot may differ depending on the operating system you are using Samsung Easy Printer Manager sumang Easy Printer Manager 1 Supplies Toner Toner ID 6 Order Supplies Printer list The Printer List displays printers installed on your computer 1 and network printers added by network discovery Windows only 5 Useful Management Tools 219 Using Samsung Easy Printer Manager Printer information This area gives you ge
27. LED Understanding the status LED on page 92 a M332xND only Shows the status of the toner see Understanding T LED pana the status LED on page 92 1 Introduction 22 Control panel overview M382xND M382xDW M402xND 2 Menu Enters menu mode and scrolls through the available menus see Accessing the menu on page 30 il Navigates available values by moving to the next or 3 Arrow previous options r Numeric keypad Use the keypad to enter numbers and characters see Keypad letters and numbers on page 191 5 Eco Turn on the Eco mode to reduce toner consumption and paper usage see Eco printing on page 49 Info Prints a demo page and network configuration page sheet by pressing this button o Configures the wireless network connection easily wps without a computer see Using the WPS button on page 148 7 Status lt gt A TA the status of your magin see LED Understanding the status LED on page 92 You can turn the power on and off with this button 8 Power Or wake up from the power save mode Stops current operation 9 Cancel 10 Back 2 Sends you back to the upper menu level 11 OK Confirms the selection on the screen Shows the current status and prompts during an operation a M382xND M402xND only b M382xDW only Display screen 1 Introduction 23 Turning on the machine 1 Connect the machine t
28. PDF is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format Glossary 265 Glossary PostScript Protocol PostScript PS is a page description language and programming language used primarily in the electronic and desktop publishing areas that is run in an interpreter to generate an image Printer Driver A program used to send commands and transfer data from the computer to the printer Print Media The media like paper envelopes labels and transparencies which can be used in a printer a scanner a fax or a copier PPM Pages Per Minute PPM is a method of measurement for determining how fast a printer works meaning the number of pages a printer can produce in one minute PRN file An interface for a device driver this allows software to interact with the device driver using standard input output system calls which simplifies many tasks A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial premises is usually routed through the switchboard RADIUS Remote Authentication Dial In User Service RADIUS is a protocol for remote user aut
29. Paper Empty in tray number Network related messages Message Network Problem Meaning There is no paper in the indicated tray Meaning The IP address is used Suggested solutions Load paper in the tray see Loading paper in the tray on page 36 Suggested solutions Check the IP address or Message Door Open Close it Meaning The cover is not securely latched Suggested solutions Close the cover until it locks into place Error error number Install toner The toner cartridge is installed improperly or the connector is polluted Reinstall the Samsung genuine toner cartridge two or three times to confirm it is seated properly If the problem persists please call for service Error error number Turn off then on IP Conflict elsewhere obtain a new IP address Fail to authenticate Check the network 802 1x authentication protocol If Network Error the problem persists contact your network administrator Error error number Call for service The machine unit cannot be controlled Reboot the power and try the printing job again If the problem persists please call for service Not proper room temp Move set The machine is in a room with improper room temperature Move the machine to a room with proper room temperature 4 Troubleshooting EI Understanding display messages Message Output b
30. Properties After installing the printer choose any of the image text or PS files to print The following hot keys may also be used H for Help O for OK A for Apply and C for Cancel 1 Execute printui lt file_name_to_print gt command For example if you are printing document1 General tab printui document Paper Size Set the paper size as A4 Letter or other paper sizes according This will open the UNIX Printer Driver Print Job Manager in which the to your requirements user can select various print options Paper Type Choose the type of the paper Options available in the list box are Printer Default Plain and Thick 2 Select a printer that has been already added Paper Source Select from which tray the paper is used By default it is Auto 3 Select the printing options from the window such as Page Selection Selection 4 Select how many copies are needed in Number of Copies Orientation Select the direction in which information is printed on a page Duplex Print on both sides of paper to save paper 4 Special Features 206 Printing features Printer Specific Settings tab Automatic duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing Select various options in the JCL and General frames to customize various settings These options are specific to the printer and depend on the P
31. Typein the ID and Password then click Login Type in the below default e SyncThru Web Service explanation in this user s guide may differ from ID and password We recommend you to change the default password your machine depending on its options or models for security reasons e Network model only see Software on page 9 lt ID admin Password sec00000 Accessing SyncThru Web Service SyncThru Web Service overview 1 Access a web browser such as Internet Explorer from Windows Enter the machine IP address of your printer http xxx XxX xXxx xxx in 4 the address field and press the Enter key or click Go Information Settings Security Maintenance Y hine i 2 Sue machine semnbedded weesie pens WA Some tabs may not appear depending on your model Logging into SyncThru Web Service Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 5 Useful Management Tools BO Using SyncThru Web Service Information tab Security tab This tab gives you general information about your machine You can check things such as remaining amount of toner You can also print reports such as an error report Active Alerts Shows the alerts that have occurred in the machine and their severity Supplies Shows how many pages are printed and am
32. Windows 8 K This section is for the users with multi functional printers Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Click the Samsung Printer Experience tile on the Start screen 3 Click Scan rx 4 Set up the scanning parameters such as image type document size and resolution 5 Click Prescan Ki check the image 6 Adjust the prescanned image with scanning operation functions such as rotate and mirror 5 Useful Management Tools 228 Using Samsung Printer Experience 7 Click Scan Bon save the image a z When you place the originals in the ADF or DADF Prescan Ee is not available e You can skip step 5 if the Prescan option is selected 5 Useful Management Tools 229 Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices You need to install Unified Linux Driver to use Unified Driver Opening Unified Driver Configurator Configurator see Installation for Linux on page 126 After the driver is installed on your Linux system the Unified Driver Configurator 1 Double click the Unified Driver Conf
33. You might not be able to connect to the e If Wi Fi Direct is ON this machine only supports IEEE 802 11 b g network in the infrastructure environment where you need to type in a 2 Ifthe access point is set to work with the 802 11n standard only it may not user s information before connecting to the access point or wireless router connect to your machine e This machine only supports IEEE 802 11 b g n and Wi Fi Other wireless communication types e g Bluetooth are not supported When using the ad hoc mode in operating systems such as Windows Vista you might need to set the wireless connection setting every time you use the wireless machine You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines e The machine is within the range of the wireless network e The machine is located away from obstacles that could block the wireless signal Remove any large metal objects between the access point or wireless router and the machine Make sure the machine and wireless access point or wireless router are not separated by poles walls or support columns containing metal or concrete e The machine is located away from other electronic devices that may interfere with the wireless signal Many devices can interfere with the wireless signal including a microwave oven and some Bluetooth devices Whenever the configuration of your access point or wireless router
34. accessories L la ul an LS If Printer properties item has mark you can select other printer drivers connected with selected printer Select Device Options The Properties window may differ depending on the driver or operating system you are using Select the appropriate option Some menus may not appear in the display depending on options or models if so it is not applicable to your machine e Tray Options Select the optional tray you installed You can select the tray Storage Options Select the optional memory you installed If this feature is checked you can select the Print Mode Printer Configuration Select the printer language for the print job e Administrator Settings You can select the Printer Status and EMF Spooling 7 Admin Job Accounting Allows you to associate user and account identification information with each document you print User permission If you check this option only users with user permission can start a print job Group permission If you check this option only groups with group permission can start a print job If you want to encrypt job accounting password check Job Accounting Password Encryption e Custom Paper Size Settings You can specify custom paper size Click OK until you exit the Properties or Printer properties window 3 Maintenance 68 Installing accessories Upgrading a memory module Your machine h
35. any potential damage to your machine Be sure to read Operating environment and understand all of these instructions before using the machine After reading this section keep it in a safe place for future reference A Warning Important safety symbols a O Do not use if the power cord is damaged or if the electrical outlet is CI not grounded e e e e e Explanation of all icons and signs used in this chapter This could result in electric shock or fire O Do not place anything on top of the machine water small metal or ng heavy objects candles lit cigarettes etc Warnin Hazards or unsafe practices that may result in severe CI A g personal injury or death This could result in electric shock or fire a O e Ifthe machine gets overheated it releases smoke makes Cau on Hazards or unsafe practices that may result in minor 464 strange noises or generates an odd odor immediately turn off personal injury or property damage a the power switch and unplug the machine Do not attempt e The user should be able to access the power outlet in case of S emergencies that might require the user to pull the plug out This could result in electric shock or fire 8 Do not bend or place heavy objects on the power cord E p Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire y Do not remove the plug by pulling on the cord do not handle the pom plug with
36. are created for the network Ask your network administrator about this information before proceeding with the machine installation 2 Using a Network Connected Machine ga Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer Choose the setting method from the below table KA Some wireless network installation types may not be available depending on the model or country Description amp Reference Windows user see Access point via USB cable recommended on page 152 Set up method Connecting method From the computer NG Ler B ule a ki iss With Access Point Mac user see Access point via USB cable recommended on page 157 C SyncThru Web Service See Using a network cable on page 160 g L B Say 2 From the machine s control panel D KEN See Machines with a display screen on page 149 as ei See Using the menu button on page 151 2 Using a Network Connected Machine 146 Wireless network setup Set up method Connecting method Description amp Reference From the computer F Window Windows user see Ad hoc via USB cable on page 154 A En Mi Ad hoc ee PY eee Without Access Point G Mac Mac user see Ad hoc via USB cable on page 158 USB A Wi Fi Direct setup See Setting the Wi Fi Direct for mobile printing on page 163 Wi Fi Direct iOS PF A
37. drive and follow the instructions in the window to set up the wireless network 2 Using a Network Connected Machine 149 Wireless network setup Machines without a display screen Connecting in PBC mode 1 Press and hold the o WPS button on the control panel for about 2 4 seconds until the status LED blinks quickly The machine starts connecting to the wireless network The LED blinks slowly for up to two minutes until you press the PBC button on the access point or wireless router Press the WPS PBC button on the access point or wireless router a Thelight blinks fast on the WPS LED The machine is connecting to the access point or wireless router b When the machine is successfully connected to the wireless network the WPS LED light stays on Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 The network configuration report including PIN must be printed see Printing a network configuration report on page 130 In ready mode press and hold the Stop Clear button on the control panel for about 5 seconds You can find your machine s PIN Press and hold the 9 WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to the access point or wireless router You need to enter the eight digit PIN within two minutes on the computer tha
38. installation Suggested solutions Exit all software applications Remove all software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the message appears in ready mode or after printing has completed check the connection and or whether an error has occurred 2 Refer to the Microsoft Windows User s Guide that came with your computer for further information on Windows error messages 6 Troubleshooting 249 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options correctly Some parts of graphics text or illustrations are missing KA It will take longer to print when you print a PDF file as an image Some letters are not displayed normally Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on during cover page printing the cover page 2 Refer to the Mac User s Guide that came wi
39. models If so it is not applicable to your machine see Menu overview on page 30 Wakeup Event To change the menu options Press 13 Menu gt System Setup on the control panel Description When this option is On you can wake up the machine from the power saving mode with the following actions e Loading paper in a tray e Opening or closing the front cover e Pulling a tray out or pushing a tray in Job Timeout When there is no input for a certain period of time the machine cancels the current job You can set the amount of time the machine will wait before canceling the job Altitude Adj Optimize print quality according to the machine s altitude Altitude adjustment on page 190 Item Description Date amp Time Sets the date and time Selects the format for displaying time between 12 Clock Made hours and 24 hours Language Sets the language of the text that appears on the control panel display Default Paper You can set the default paper size to use Power Save Sets how long the machine waits before going to power save mode Auto Continue When the machine does not receive data for an extended period of time power consumption is automatically lowered Determine whether or not the machine continues printing when it detects the paper does not match the paper settings e OSec This option allows you to continue printing when the paper size you have s
40. most paper jams can be avoided To avoid paper jams refer to the following guidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 35 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 103 4 Troubleshooting j Clearing paper jams 2 To avoid tearing the paper pull the jammed paper out slowly and gently In tray 1 KA Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 4 Troubleshooting EJ j Clearing paper jams In optional tray 4 Troubleshooting CI j Clearing paper jams If you do not see the paper in this area stop and go to next step 4 Troubleshooting CI Clearing paper jams In the manual feeder multi purpose tray M332xND M382xD series 4 Troubleshooting 83 1 Clearing paper jams M382xND M382xDW M402xND series 4 Troubleshooting 8a i Clearing paper jams Inside the machine KA The fuser area is hot Take care when removing paper from the machine 4 Troubleshooting 85 j Clearing paper jams M3320 M3820 M4020 series 4 Troubleshooting
41. printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter Duty cycle is the page quantity which does not affect printer performance for a month Generally the printer has the lifespan limitation such as pages per year The lifespan means the average capacity of print outs usually within the warranty period For example if the duty cycle is 48 000 pages per month assuming 20 working days a printer limits 2 400 pages a day Glossary 260 Glossary ECM EtherTalk Error Correction Mode ECM is an optional transmission mode built into Class 1 fax machines or fax modems It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise Emulation A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Emulation is a technique of one machine obtaining the same results as another An emulator duplicates the functions of one system with a different system so that the second system behaves like the first system Emulation focuses on exact reproduction of external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its interna
42. printing long edge feature is only available for duplex message appears You have to enter the password to change the eco mode 4 models see Variety feature on page 10 status Depending on the printer driver you use Skip blank pages may not work properly If Skip blank pages feature does not work properly set the Change Temp Follow the settings from Syncthru Web Service or feature from the Easy Eco Driver see Easy Eco Driver on page 214 be Samsung Easy Printer Manager Before you select this item you must set the eco function in SyncThru Web Service Settings tab gt Machine Settings gt System gt Eco Settings or Samsung Easy Setting Eco mode on the control panel Printer Manager Device Settings gt Eco Default Eco The machine is set to Default Eco mode For models that do not have the display screen on the control panel this a Custom Eco Change any necessary values feature is not applicable 3 Press OK to save the selection e lt may be necessary to press OK to navigate to lower level menus for some models 2 Menu Overview and Basic Setup ao Basic printing Setting eco mode on the driver To take advantage of the advanced printing features click Properties or Preferences from the Print window see Opening printing preferences on page 47 Open the Eco tab to set Eco mode When you see the eco image 14 that means the eco mode is currently enabled
43. randomly generated by default From the machine Machines with a display screen KU Accessing menus may differ from model to model see Accessing the menu on page 30 Select KE Menu gt Network gt Wi Fi gt Wi Fi Direct on the control panel Enable Wi Fi Direct 2 Using a Network Connected Machine 164 Wireless network setup From the network connected computer If your printer is using a network cable or a wireless access point you can enable and configure Wi Fi Direct from SyncThru Web Service Access SyncThru Web Service select Settings gt Network Settings gt Wireless gt Wi Fi Direct Enable or disable Wi Fi Direct and set other options KA e For Linux OS users Print an IP network configuration report to check the output see Printing a network configuration report on page 130 Access SyncThru Web Service select Settings gt Network Settings gt Wireless gt Wi Fi Direct Enable or disable Wi Fi Direct Setting up the mobile device 2 e When you have found the printer you want to connect to from your mobile device select the printer and the printer s LED will blink Press the WPS button on the printer and it will be connected to your mobile device If your mobile device does not support Wi Fi Direct you need to enter the Network Key of a printer instead of pushing the WPS button Troubleshooting for wireless network Problems during setup or driver
44. regardless of router request From the SyncThru Web Service Activating IPv6 N OQ uw Kk Access a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and password We recommend you to change the default password for security reasons ID admin Password sec00000 When the SyncThru Web Service window opens move the mouse cursor over the Settings of the top menu bar and then click Network Settings Click TCP IPv6 on the left pane of the website Check the IPv6 Protocol check box to activate IPv6 Click the Apply button Turn the machine off and turn it on again 2 Using a Network Connected Machine 143 IPv6 configuration 2 You can also set the DHCPv6 A Address must be enclosed in brackets To manually set the IPv6 address Check the Manual Address check box Then the Address Prefix text box is activated Enter the rest of the address e g 3FFE 10 88 194 AAAA A is the hexadecimal 0 through 9 A through F IPv6 address configuration 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Netwo
45. room light Dusty places Acar fora long period of time An environment where corrosive gases are present 3 Maintenance 58 Storing the toner cartridge Estimated cartridge life Estimated cartridge life the life of the toner cartridge yield depends on the amount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media type and or media size For example if you print a lot of graphics the consumption of the toner is higher and you may need to change the cartridge more often 3 Maintenance 59 i Redistributing toner When the toner cartridge is near the end of its life e White streaks or light printing occurs and or density variation side to side e The Status LED blinks red The toner related message saying that the toner is low may appear on the display If this happens you can temporarily improve print quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Replace the toner cartridge see Available consumables on page 54 2 Illustrations on this user s guide may differ from your machine depending on its options or models A e To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if n
46. wet hands sa This could result in electric shock or fire 1 Introduction fe Safety information A Caution During an electrical storm or for a period of non operation remove the power plug from the electrical outlet This could result in electric shock or fire Be careful the paper output area is hot Burns could occur If the machine has been dropped or if the cabinet appears damaged unplug the machine from all interface connections and request assistance from qualified service personnel Otherwise this could result in electric shock or fire If the machine does not operate properly after these instructions have been followed unplug the machine from all interface connections and request assistance from qualified service personnel Otherwise this could result in electric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Operating method A Caution Do not forcefully pull the paper out during printing It can cause damage to the machine Be careful not to put your hand between the machine and paper tray You may get injured Be care when replacing paper or removing jam
47. 64 SAMSUNG www samsung com Ukrainian UKRAINE 0848 SAMSUNG 7267864 CHF www samsung com ch way Samsung omy SWITZERLAND 0 08 min www samsung com a ch fr URUGUAY 40543733 www samsung com SYRIA 18252273 www samsung com UZBEKISTAN 8 10 800 500 55 500 www samsung com Levant English VENEZUELA 0 800 100 5303 www samsung com TADJIKISTAN 8 10 800 500 55 500 www samsung com VIETNAM 1 800 588 889 www samsung com 0800 329 999 www samsung com TAIWAN ZAMBIA 211350370 www samsung com 0266 026 066 Contact SAMSUNG worldwide Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user s guide 802 11 802 11 is a set of standards for wireless local area network WLAN communication developed by the IEEE LAN MAN Standards Committee IEEE 802 802 11b g n 802 11b g n can share same hardware and use the 2 4 GHz band 802 11b supports bandwidth up to 11 Mbps 802 11n supports bandwidth up to 150 Mbps 802 11b g n devices may occasionally suffer interference from microwave ovens cordless telephones and Bluetooth devices Access point Access Point or Wireless Access Point AP or WAP is a device that connects wireless communication devices together on wireless local area networks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder A
48. DF is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking BIT Depth A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image Higher color depth gives a broader range of distinct colors As the number of bits increases the number of possible colors becomes impractically large for a color map 1 bit color is commonly called as monochrome or black and white BMP A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem GDI and used commonly as a simple graphics file format on that platform Glossary 258 Glossary BOOTP Coverage Bootstrap Protocol A network protocol used by a network client to obtain its IP address automatically This is usually done in the bootstrap process of computers or operating systems running on them The BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advanced operating system CCD Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mechanism is a
49. G 726 7864 www samsung com JAMAICA 1 800 234 7267 www samsung com MOLDOVA 0 800 614 40 www samsung com JAPAN 0120 327 527 www samsung com MONGOLIA 47 800 555 55 55 www samsung com 800 22273 www samsung com MONTENEGRO 020 405 888 www samsung com pa 065777444 BA MOROCCO 080 100 2255 www samsung com KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 www samsung com NAMIBIA 8197267864 www samsung com KENYA 0800 724 000 www samsung com NIGERIA 0800 726 7864 www samsung com NETHERLANDS Ca 0900 7267864 www samsung com NEW ZEALAND 0800 SAMSUNG 0800 726 786 www samsung com Contact SAMSUNG worldwide 255 Contact SAMSUNG worldwide Country Region Customer Care Center 00 1800 5077267 WebSite Country Region www samsung com latin Spanish Customer Care Center 1 800 10 SAMSUNG 726 7864 for PLDT 1 800 3 SAMSUNG 7 26 7864 for Digitel 1 800 8 SAMSUNG 7 26 7864 for Globe 02 5805777 WebSite www samsung com ph 0 801 1SAMSUNG 1 72 678 lub 48 22 607 93 33 catkowity koszt potaczenia jak za 1 impuls wedtug taryfy operatora koszt po czenia wed ug taryfy operatora www samsung com pl 808 20 SAMSUNG 808 20 7267 www samsung com 1 800 682 3180 www samsung com 800 2255 800 CALL www samsung com ae English www samsung com ae_ar Arabic NICARAGUA www samsung com latin_en English PHILIPPINES NORWAY 815 56 480 www samsung com 800 SAMSUNG
50. Galaxy Note series Galaxy Tab series Galaxy Camera series and Android mobile device 2 Using a Network Connected Machine AirPrint 4 Type in the ID and Password then click Login If it s your first time 9 Network model only see Features by models on page 8 logging into SyncThru Web Service type in the below default ID and password We recommend you to change the default password for security reasons AirPrint allows you to wirelessly print directly from an iPhone iPad ID admin and iPod touch running the latest version of iOS AirPrint Password sec00000 5 When the SyncThru Web Service window opens click Settings 5 A Network Settings Setting up AirPrint 6 Click AirPrint Bonjour mDNS and IPP protocols are required on your machine to use the AirPrint feature You can enable the AirPrint feature by one of the following methods You can enable the AirPrint Printing via AirPrint 1 Check whether the machine is connected to the network 2 Starta web browser such as Internet Explorer Safari or Firefox and enter For example the iPad manual provides these instructions your machine s new IP address in the browser window For example Open your email photo web page or document you want to print E htp z 192168113 3 Click Login in the upper right of the SyncThru Web Service website Touch the action icon Taj Select your printer driver name and option menu to set up A W N
51. In this mode users can give or edit manually their own SSID or choose the security option in detail Setup using Windows 2 Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installed the printer driver once you can access the Samsung Easy Wireless Setup program without the CD see Accessing management tools on page 211 Access point via USB cable recommended Items to prepare Access point Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the infrastructure network 1 Turn on your computer access point and machine 2 Insert the supplied software CD into your CD ROM drive 2 Using a Network Connected Machine 152 Wireless network setup 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next Before installing any sofware you must accept the following agreement Click each link to review detailed informadon The software End User License Agreement Y have reviewed and accept the term of the License Agreement mend Features and Participating in Printer Usage Information Collection Proara Select Configure the wireless network connection using USB cable on the Printer Connection Type screen Then click Next After searching
52. K oc pS If problems occur during wireless set up or driver installation refer to the troubleshooting chapter see Troubleshooting for wireless network on page 165 It is strongly recommended that you set the password on Access Points If you do not set the password on Acess Points they might be exposed to illegal access from unknown machine including PCs smart phones and printers Refer to the Access Point user guide for password settings 2 Using a Network Connected Machine Wireless network setup Using the WPS button If your machine and an access point or wireless router support Wi Fi Protected Setup WPS you can easily configure the wireless network settings by Choosing your type There are two methods available to connect your machine to a wireless network using the 0 WPS button on the control panel The Push Button Configuration PBC method allows you to connect your pressing the g WPS button on the control panel without a computer Bi machine to a wireless network by pressing both the WPS button on the control panel of your machine and the WPS PBC button on a Wi Fi Protected r Ifyou want to use the wireless network using the infrastructure mode J Setup WPS enabled access point or wireless router respectively make sure that the network cable is disconnected from the machine p P Jresp y Using the WPS PBC button or entering the PIN from the computer to The Personal Identifi
53. Mdovimipio downip1 3 selected port _ Port type USB Device Port is unused 5 Useful Management Tools 233 6 Troubleshooting This chapter gives helpful information for what to do if you encounter an error Paper feeding problems 235 Power and cable connecting problems 236 Printing problems 237 Printing quality problems 241 Operating system problems 249 For errors that occur during the wireless software installation and settings refer to the troubleshotting section in the wireless setting chapter see Troubleshooting for wireless network on page 165 Paper feeding problems Condition Suggested solutions Paper jams during printing Clear the paper jam Paper sticks together e Check the maximum paper capacity of the tray e Make sure that you are using the correct type of paper e Remove paper from the tray and flex or fan the paper e Humid conditions may cause some paper to stick together Multiple sheets of paper do not feed Different types of paper may be stacked in the tray Load paper of only one type size and weight Paper does not feed into the machine e Remove any obstructions from inside the machine e Paper has not been loaded correctly Remove paper from the tray and reload it correctly e There is too much paper in the tray Remove excess paper from the tray e The paper is too thick Use only paper that meets the specifications required by the machine T
54. PD file Multiple pages Print several pages on one side of the paper Page Border Choose any of the border styles e g Single line hairline Double line hairline Image tab In this tab you can change the brightness resolution or image position of your document Text tab Set the character margin line space or the columns of the actual print output Margins tab Use Margins Set the margins for the document By default margins are not enabled The user can change the margin settings by changing the values in the respective fields Set by default these values depend on the page size selected Unit Change the units to points inches or centimeters 4 Special Features Using optional device features This feature is not supported for M382xD e Some features may not be available depending depending on model or optional goods see Variety feature on page 10 From the printer driver If you install the optional device you can use advanced printing features such as proofing a job and printing a private job in the Print window Check the mass storage HDD or RAM disk option in Device Options then you can select the various features from Print Mode see Setting Device Options on page 67 1 Open the document you want to print 2 Select Print from the File menu The Print window appears 3 Select your printer driver from the Select Printer list Click Properties or Preferences 5 Cli
55. Select the Help menu or press F1 on your keyboard and click on any option you want to know about see Using help on page 48 e Administrators can enable job accounting and configure permissions in the control panel or SyncThru Web Admin Service a This option is not available when you use XPS driver b Not supported for M382xD 4 Special Features 200 Printing features Using Direct Printing Utility This feature is not supported for M382xD e Direct Printing Utility may not be available depending on model or optional goods see Software on page 9 e Available for Windows OS users only What is Direct Printing Utility Direct Printing Utility is a program that sends the PDF files directly to your machine to print without having to opening the file To install this program Download the software from the Samsung website then unpack and install it http www samsung com gt find your product gt Support or Downloads A e You cannot print PDF files that are restricted Deactivate the printing restriction feature and retry printing e You cannot print PDF files that are restricted by a password Deactivate the password feature and retry printing Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created The Direct Printing Utility program supports PDF version 1 7 and below For higher versions you must open the file to pr
56. TRALEN AR FARLIG LUOKAN 3B NAKYMATTOMALLE LASER SATEILYA AVATTUNA VALTA ALTISTUMISTA SATEELLE AoH Sa IB CLASS 3B PRAHA ARRAN H 7 A BoA BALA ol g gdo SSS IMAL 5 Appendix 109 Regulatory information This product s ozone emission rate is under 0 1 ppm Because ozone is heavier than air keep the product in a place with good ventilation Recycle or dispose of the packaging material for this product in an ab environmentally responsible manner China only ENERGY STAR This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your machine Check if your machine is ENERGY STAR certified TE sc Fn FAFA ATEN KATH A RFF I i ENT TAC AF BP AR Be Tee AE TCG EA Ac IF SBE 1H r m HI ARS o 4 ME BOBREFE NE TELE TES AU INS PE RG IN BEA FEA BERTH ER FSR AR RTZKI A EERI EH E AE 2b R SAY ERE kW h ProXpress M3325ND 1 57 ProXpress M3825ND ProXpress M3825D ProXpress M4025ND He Hu Esl BX oe ME GB 25956 2010 5 Appendix 110 Regulatory information The United S
57. Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray 6 Troubleshooting 245 Printing quality problems Condition Suggested solutions Wrinkles or creases e Ensure that the paper is loaded properly e Check the paper type and quality Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray AaBbCc AaBbCc Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 73 Back of printouts are dirty The toner cartridge may not be installed properly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 62 Solid color or black pages The machine may require repairing Contact a service representative 6 Troubleshooting 246 Printing quality problems Condition Suggested solutions Loose toner Clean the inside of the machine see Cleaning the machine on page 73 e Check the paper type thickness and quality forties e Remove the toner cartridge and then install a new one see Replacing the toner cartridge on page 62 a C f AaBbCc If the problem persists the machine may require repair Contact a service representative AN YCC Ann Kc Character voids Character voids are white areas within parts of characters that should be solid black e Y
58. Uninstall Follow the instructions in the window w 3 Follow the instructions in the installation window 2 e Ifyou cannot find a Samsung Printer Software tile unintstall from the desktop screen mode e Ifyou want to uninstall Samsung s printer management tools from the Start screen right click the app gt Uninstall gt right click the program you want to delete gt Uninstall and follow the instruction in the window 1 Introduction 28 2 Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options e Menu overview 30 e Machine s basic settings 33 e Media and tray 35 e Basic printing 46 Menu overview The control panel provides access to various menus to set up the machine or use the machine s functions 2 e For models that do not have the display screen on the control panel this feature is not applicable e Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Some menu names may differ from your machine depending on its options or the models e The menus are described in the Advanced Guide see Useful Setting Menus on page 176 Accessing the menu Press KE Menu button on the control panel Press the arrows until the needed menu item appears and press OK 3 If the setting item has sub menus repeat step 2 4 Press OK to save the selection Press Cancel to
59. User s Guide Samsung Printer ProXpress M332x series M382x series BAS C M402x series This guide provides information concerning installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries 1 Introduction D 3 Maintenance Key benefits 5 Ordering supplies and accessories 53 Features by models 8 Available consumables 54 Useful to know 11 Available accessories 56 About this user s guide 12 Available maintenance parts 57 Safety information 13 Storing the toner cartridge 58 Machine overview 19 Redistributing toner 60 Control panel overview 22 Replacing the toner cartridge 62 Turning on the machine 24 Replacing the imaging unit 65 Installing the driver locally 25 Installing accessories 67 Reinstalling the driver 28 Monitoring the supplies life 71 Setting the toner imaging unit low alert 72 Tips for moving amp storing your machine 77 Menu overview 30 Machine s basic settings 33 4 Trou bleshooting Media and tray 35 Basic printing 46 Tips for avoiding paper jams 79 Clearing paper jams 80 Understanding the status LED 92 Understanding display messages 95 5 Appendix Specifications 101 Regulatory information 109 Copyright 119 1 Introduction This chapter provides information you need to know
60. a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears Deleting c Select the watermark you want to delete from the Current Watermarks list and click Delete WaTeImani d Click OK or Print until you exit the Print window This option is available only when you use the PCL SPL printer driver see Software on page 9 An overlay is text and or images stored in the computer hard disk drive HDD as a special file format that can be printed on any document asi Overlays are often used to take the place of letterhead paper Rather than using preprinted letterhead you can create an overlay containing verlay exactly the same information that is currently on your letterhead To print a letter with your company s letterhead you do not need to load preprinted letterhead paper in the machine just print the letterhead overlay on your document A A To use a page overlay you must create a new page overlay containing your logo or image Q e The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark e The resolution of the overlay document must be the same as that of the document you will print with the overlay 4 Special Features Printing features Item Description a To save the document as an overlay access Prin
61. achine Connecting Failure Assigning the IP address e Cycle the power for the access point or wireless router and machine PC Connection Error e The configured network address is unable to connect between your computer and machine Fora DHCP network environment The machine receives the IP address automatically DHCP when computer is configured to DHCP KA If the printing job is not working in DHCP mode the problem may be caused by the automatically changed IP address Compare the IP address between the product s IP address and the printer port s IP address How to compare 1 Print the network information report of your printer and then check the IP address see Printing a network configuration report on page 130 2 Check the printer port s IP address from your computer a Click the Windows Start menu e For Windows 8 from Charms select Search gt Settings b For Windows XP Server 2003 select Printer and Faxes e For Windows Server 2008 Vista select Control Panel gt Hardware and Sound gt Printers e For Windows 7 8 select Control Panel gt Devices and Printers e For Windows Server 2008 R2 select Control Panel gt Hardware gt Devices and Printers c Right click your machine d For Windows XP 2003 2008 Vista press Properties For Windows 7 8 and Windows Server 2008 R2 from context menus select the Printer properties If Printer properties item has mark you can select other printer drivers co
62. achine drivers without prompting any Uls or user intervention p lt port name gt or P lt port name gt Specifies printer port K Network Port will be created by use of Standard TCP IP Port monitor For local port this port must exist on system before being specified by command Printer port name can be specified as IP address hostname USB local port name or IEEE1284 port name For example P XXX XXX XXX XXX N where XXxX XXX XXX XXX means IP address for network printer p USB001 P LPT1 p hostname Command line n Printer name gt Or N Printer name gt Definition Specifies printer name Printer instance shall be created as specified printer name Description With this parameter you can add printer instances as your wishes nd or ND Commands not to set the installed driver as a default machine driver It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed If there is no installed machine driver on your system then this option won t be applied because Windows OS will set installed printer driver as a default machine driver a lt dest_path gt or A lt dest_path gt Specifies destination path for installation K The destination path should be a fully qualified path Since machi
63. ails must re configure the machine port in this tab Driver Allows you to view or select another machine driver By Configuring Printer Properties clicking Options you can set the default device options Jobs Shows the list of print jobs Click Cancel job to cancel the selected job and select the Show completed jobs check box to see you can change the various properties for your machine as a printer previous jobs on the job list Using the Printer Properties window provided by the Printers configuration Classes Shows the class that your machine is in Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selected class 1 Open the Unified Driver Configurator If necessary switch to Printers configuration 2 Select your machine on the available printers list and click Properties 4 Click OK to apply the changes and close the Printer Properties window 4 Special Features 205 Printing features Unix printing 2 To take advantage of the printer features provided by your printer driver press Properties Some features may not be available depending on models or options It 5 Press OK to start the print job means that the features are not supported see Features by models on page 8 Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various Proceeding the print job print options in printer
64. ams meet Condition should not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation e Use only well constructed envelopes with sharp and well creased folds e Donot use stamped envelopes 2 Menu Overview and Basic Setup Media and tray Transparency Labels To avoid damaging the machine use only transparencies designed for use in To avoid damaging the machine use only labels designed for use in laser laser printers printers e Must withstand the machine s fusing temperature When selecting labels consider the following factors e Place them on a flat surface after removing them from the machine Adhesives Should be stable at your machine s fusing temperature Donot leave unused transparencies in the paper tray for long Dust and dirt about 170 C 338 F may accumulate on them resulting in spotty printing 4 ba 4 Arrangement Only use labels with no exposed backing between them e Toavoid smudging caused by fingerprints handle them carefully Labels can peel off sheets that have spaces between the labels causing F serious jams e Toavoid fading do not expose printed transparencies to prolonged J sunlight Curl Must lie flat with no more than 13 mm of curl in any direction Ensure that transparencies are not wrinkled curled or have any torn edges Condition Do not use labels with wrinkles bub
65. ard way to access network shares in Window NT and other Microsoft products The format of a UNC path is lt servername gt lt sharename gt lt Additional directory gt URL Uniform Resource Locator URL is the global address of documents and resources on the Internet The first part of the address indicates what protocol to use the second part specifies the IP address or the domain name where the resource is located USB Universal Serial Bus USB is a standard that was developed by the USB Implementers Forum Inc to connect computers and peripherals Unlike the parallel port USB is designed to concurrently connect a single computer USB port to multiple peripherals A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents to discourage counterfeiting WEP Wired Equivalent Privacy WEP is a security protocol specified in IEEE 802 11 to provide the same level of security as that of a wired LAN WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another WIA Windows Imaging Architecture WIA is an imaging architecture that is originally introduced in Windows Me and Windows XP A scan can be initiated fro
66. are connection method media type thickness media size job complexity etc 2 Menu Overview and Basic Setup EJ Basic printing Secure printing KU This features may not appear on the display depending on options or models If so it is not applicable to your machine i This feature is not supported for M332xND M382xD e Some menus may not appear on the display depending on options or Printing secure documents from the control panel models If so it is not applicable to your machine e You might not be able to print a complex document using the RAM disk instali an otionalanemony te binta complex document 1 Select T3 Menu gt Job Management gt Stored Job on the printer s control panel When you use a printing device in an office school or other public place you can 2 Select the document to print protect your personal documents or confidential information by using the ae 3 Enter the password that you set from the printer driver secure printing feature 4 Print or delete the document Starting secure printing from the SyncThru Web Service 1 Access a web browser such as Internet Explorer from Windows Enter the machine IP address of your printer http xxx xxx XXxX XXX in the address field and press the Enter key or click Go 2 Click Login on the upper right of SyncThru Web Service website 3 Settings gt Machine Settings gt System gt Ram Disk 4 Enable Ram Disk
67. ars Click Next When the wireless network settings are completed disconnect the USB cable between the computer and machine Click Next Select the components to be installed After selecting the components you can also change the machine name set the machine to be shared on the network set the machine as the default machine and change the port name of each machine Click Next If you want to register your machine with the Samusng web site and receive useful information click On line Registration If not click Finish Setup using Mac Items to prepare e Access point e Network connected computer Software CD that was provided with your machine 2 Using a Network Connected Machine 1156 Wireless network setup e A machine installed with a wireless network interface USB cable Access point via USB cable recommended 1 2 3 4 5 6 7 8 9 Check whether the USB cable is connected to the machine Turn on your computer access point and machine Insert the supplied software CD into your CD ROM drive Double click the CD ROM icon that appears on your Mac desktop Double click the MAC Installer folder 5 Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement When the message that warns that all applications will close on your computer appears click Continue 10 Click Wireless Network Setting button on the User Options Pane
68. as a dual in line memory module DIMM Use this memory module slot to install additional memory We recommend the use of only genuine Samsung DIMM s You may void your warranty if it is determined that your machine problem is being caused by third party DIMM s The order information is provided for optional accessories see Available accessories on page 56 KA e After installing the optional memory you can use the advanced printing features such as proofing a job and specifying of printing a secure print job in the printer properties window You can control the active job queue and file policy in Job Management menu see Using optional device features on page 208 e Not supported for M332xND M3825D 3 Maintenance 69 ing accessories Install 3 Maintenance Monitoring the supplies life If you experience frequent paper jams or printing problems check the number of pages the machine has printed or scanned Replace the corresponding parts if necessary KA e For models that do not support the display screen In ready mode press and hold Cancel button for about 6 seconds then release A supplied Information report prints out It may be necessary to press OK to navigate to lower level menus for some models 1 Select NE Menu gt System Setup gt Maintenance gt Supplies Life on the control panel 2 Select the option you want and press OK 3 Press x Cancel to return to ready mode 3 Maintenance Se
69. ast Used Setting A4 mm This favorite enables you to print with last used seting 210x 297mm inch a a F Normal Printing a Opening printing preferences aa B2 Eco Preview Printing a a a a E a Double Sided Printing 2 The Printing Preferences window that appears in this user s guide may EE Seara snee pout sare pepe differ depending on the machine in use aad akan e When you select an option in Printing Preferences you may see a 2 Booket Paitin warning mark Gp or 4 An 4 mark means you can select that certain orat oneness ia m Pana S Printi option but it is not recommended and an amp mark means you cannot a rai cat Ha A Cum select that option due to the machine s setting or environment e For Windows 8 user see Opening more settings on page 226 2 Menu Overview and Basic Setup Basic printing 4 Enter name and description and then select the desired icon 2 e You can apply Eco features to save paper and toner before printing see Easy Eco Driver on page 214 Click OK When you save Favorites all current driver settings are saved Ul e You can check the machine s current status pressing the Printer Status button see Using Samsung Printer Status on page 222 Tousea saved setting select it in the Favorites tab The machine is now set to print according to the settings you have selected s i To delete saved settings select it in the Favorites tab and clic
70. atus program window see Using Samsung Printer Status on page 222 e Ifa message is notin the table reboot the power and try the printing job again If the problem persists call a service representative e When you call for service provide the service representative with the contents of display message e Some messages may not appear on the display depending on the options or models error number indicates the error number tray type indicates the tray number media type indicates the media type media size indicates the media size Paper Jam related messages Message Meaning Suggested solutions Paper jam Paper has jammed in the Clear the jam see In wexitarda exit area exit area on page 88 Message Paper jam inside of duplex Meaning Paper has jammed during duplex printing This is applicable only to machines with this feature Suggested solutions Clear the jam see In the duplex unit area on page 90 Paper jam inside machine Paper has jammed in inside the machine Clear the jam see Inside the machine on page 85 Paper jam in tray1 Paper has jammed in the tray Clear the jam see In tray 1 on page 80 Paper jam in tray 2 Paper has jammed in the optional tray Clear the jam see In optional tray on page 81 Paper jamin MP tray Paper has jammed in the multi purpose tray Clear the jam see In the manual
71. available for M382xD b M3320 M3820 M4020 series only c M3325 M3825 M4025 series only 1 Introduction EJ Machine overview Rear view This illustration may differ from your machine depending on your model There are various types of machine e Some features and optional goods may not be available depending on model or country see Features by models on page 8 1 Network port Power switch Rear cover 2 USB port Power receptacle 3 5V output port for IEEE 1284B parallel connector a Not available for M382xD b To use the optional IEEE 1284B parallel connector plug it to the USB port and the 5V output port Duplex unit 1 Introduction Ea Control panel overview Turn on the Eco mode to reduce toner consumption 2 e This control panel may differ from your machine depending on its model 2 Eco d fspe E intina 49 There are various types of control panels ie cig seas a oii eri lee gS e Some features and optional goods may not be available depending on 3 Info Prints a demo page and network configuration page model or country see Features by models on page 8 sheet by pressing this button Stops current operation 4 Cancel pos j M332xND M382xD s Power You can turn the power on and off with this button Or wake up from the power save mode Status lt gt A Indicates the status of your machine see
72. ay setting 44 device options 67 direct printing utility 201 driver installation Unix 139 E eco printing 49 entering character 191 error message 95 F favorites settings for printing 48 features 5 machine features 176 print media feature 103 G general icons 12 general settings 182 glossary 258 google cloud printing 173 J jam clearing paper 80 tips for avoiding paper jams 79 L layout 179 Linux common Linux problems 251 driver installation for network connected 138 driver installation for USB cable connected 126 driver reinstallation for USB cable connected 127 printer properties 205 printing 204 system requirements 106 unifled driver configurator 230 using SetIP 132 loading paper in multi purpose or manual feeder tray 38 paper in the tray1 36 paper in the tray1 optional trays 37 Index Index special media 40 M Mac common Mac problems 250 driver installation for network connected 137 driver installation for USB cable connected 124 driver reinstallation for USB cable connected 125 printing 202 system requirements 106 using SetIP 131 machine overview front view 20 rear view 21 maintenance parts 57 memory memory upgrading 69 memory hard drive feature 208 menu emulation 185 information 178 job management 188 menu map 178 menu overview 30 multi purpose or manual feeder tray loading 38 tips on using 38 using special media 40 N network driver installation L
73. before using the machine Key benefits Features by models Useful to know About this user s guide Safety information Machine overview Control panel overview Turning on the machine Installing the driver locally Reinstalling the driver Key benefits Environmentally friendly To save toner and paper this machine supports Eco feature see Eco printing on page 49 To save paper you can print multiple pages on one single sheet of paper see Using advanced print features on page 193 To save paper you can print on both sides of the paper double sided printing see Using advanced print features on page 193 To save electricity this machine automatically conserves electricity by substantially reducing power consumption when not in use We recommend using recycled paper for saving energy Fast high resolution printing You can print with a resolution of up to 1 200 x 1 200 dpi effective output 1200 x 600 x 2 bit Fast on demand printing M332x series For single side printing 33 ppm A4 or 35 ppm Letter M382x series For single side printing 38 ppm A4 or 40 ppm Letter M402x series For single side printing 40 ppm A4 or 42 ppm Letter Key benefits Convenience Wide range of functionality and application support You can print on the go from your smartphone or computer using Google Cloud Print enabled apps see Google Cloud Print on page 173 Easy Capture Mana
74. bles or other indications of separation e Do not use transparencies that separate from the backing sheet e Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components 2 Menu Overview and Basic Setup CI e Toprevent transparencies from sticking to each other do not let the printed sheets stack up as they are being printed out Media and tray Do not run a sheet of labels through the machine more than once The adhesive backing is designed for only a single pass through the machine Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged Card stock Custom sized paper In the software application set the margins to at least 6 4 mm 0 25 inches away from the edges of the material Preprinted paper When loading preprinted paper the printed side should be facing up with an uncurled edge at the front If you experience problems with paper feeding turn the paper around Note that print quality is not guaranteed Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F Preprinted paper ink must be non flammable and should not adversely affect machine
75. cThru Web Service website If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We recommend you to change the default password for security reasons ID admin Password sec00000 If the network environment is using a proxy server you need to configure the proxy s IP and port number from Settings gt Network Settings gt Google Cloud Print gt Proxy Setting Contact your network service provider or network administrator for more information When the SyncThru Web Service window opens click Settings gt Network Settings gt Google Cloud Print Enter your printer s name and description Click Register The confirmation pop up window appears If you set the browser to block pop ups the confirmation window will not appear Allow the site to show pop ups 2 Using a Network Connected Machine Google Cloud Print 10 Click Finish printer registration 1 Install the Cloud Print application on your mobile device 11 Click Manage your printers If you do not have the application download it from the application store such as Android Market or App Store La Now your printer is registered with Google Cloud Print service Google Cloud Print ready devices will appear in the list Access the Google Docs application from your mobile device Printing with Google Cloud Print Tap the option button of the do
76. cation Number PIN method helps you connect your connect to the access point or wireless router varies depending on the access point or wireless router you are using Refer to the user s guide of the access point or wireless router you are using machine to a wireless network by entering the supplied PIN information on a Wi Fi Protected Setup WPS enabled access point or wireless router When using the WPS button to set the wireless network security settings Factory default in your machine is PBC mode which is recommended for a may change To prevent this lock the WPS option for the current wireless typical wireless network environment security settings The option name may differ depending on the access point or wireless router you are using 2 You can change the WPS mode from the control panel re Menu gt Network gt Wi Fi gt WPS Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only 2 Using a Network Connected Machine 148 Wireless network setup Machines with a display screen Connecting in PBC mode 1 Select KE Menu gt Network gt Wi Fi gt WPS gt ConnectViaPBC on the control panel Or press and hold the O WPS button on the control panel for more than 2 seconds The machine starts waiting for up to two minutes until you
77. ccessfully In that models If so it is not applicable to your machine case contact the a network administrator 1 Start a web browser such as Internet Explorer from Windows e LI e TA LI e Enter the machine IP address http xxx xxx xxx xxx in the address field Setting the system administrator s information and press the Enter key or click Go This setting is necessary for using the e mail notification option 2 Your machine s embedded website opens 3 From the Settings tab select Machine Settings 5 E mail Notification KI Some menus may not appear in the display depending on options or models If so it is not applicable to your machine 5 Useful Management Tools Using SyncThru Web Service 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens 3 From the Security tab select System Security 5 System Administrator 4 Enter the name of the administrator phone number location and email address 5 Click Apply 5 Useful Management Tools 218 Using Samsung Easy Printer Manager KA e This feature may not be available depending on model or optional goods see Software on page 9 e Available for Windows and Mac OS users only see Software on page 9 e For Windows Internet Explorer 6 0 or higher is the minimum requirement for Samsung
78. ch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Toner cartridge When a toner cartridge has reached the end of life the machine will stop printing 3 Maintenance CI Replacing the toner cartridge M3320 M3820 M4020 series 3 Maintenance 63 Replacing the toner cartridge M3325 M3825 M4025 series 3 Maintenance 64 e e e e Replacing the imaging unit When aimaging unit has reached the end of life the machine will stop printing Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 3 Maintenance Gg Replacing the imaging unit Imaging unit M3325 M3825 M4025 series 3 Maintenance 66 j Installing accessories Disconnect the power cord When you install the optional devices such as optional tray memory etc this machine automatically detects and sets the optional devices If you cannot use the optional devices you installed in this driver you need to set the optional Never remove the control board cover while the power is turned on To avoid the possibility of an electrical shock always disconnect the power p i devices in Device Options cord when installin
79. changes you must do the device s wireless network setup again The maximum number of device that can be connected via Wi Fi Direct is 3 2 Using a Network Connected Machine 169 Samsung MobilePrint What is Samsung MobilePrint Supported Mobile OS Samsung MobilePrint is a free application that enables users to print photos e Android OS 2 1 or higher documents and web pages directly from your smartphone or tablet Samsung MobilePrint is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi Fi access point Installing a new driver or configuring network settings isn t necessary just simply install the Samsung MobilePrint application and it will automatically detect compatible Samsung printers Besides printing photos 40S 4 0 or higher iPod Touch iPhone iPad web pages and PDFs scanning is also supported If you have a Samsung multifunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device Downloading Samsung MobilePrint To download Samsung MobilePrint go to the application store Samsung Apps Play Store App Store on your mobile device and just search for Samsung MobilePrint You can also visit iTunes for Apple devices on your computer iOS 4 0 or higher Android 2 1 or higher Galaxy S series
80. ck the each tab then select Print Mode 6 Select the option you want see Understanding special printer features on page 194 From the control panel If your machine has optional mass storage device HDD or RAM disk you can use these features from the 2 Menu button gt System Setup gt Job Management 4 Special Features 208 Using optional device features Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Active Job All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer You can delete a job from the queue before printing or promote a job to print sooner Secured Job You can print or delete a secured job Shows the list of secured jobs the user has set in the printer driver You need to enter the user name and password set in the printer driver Stored Job You can print or delete a stored job Filing Policy You can choose the file policy for generating file name before you proceed with the job through optional memory If the optional memory already has the same name when you entered a new file name you can rename or overwrite it 4 Special Features 209 5 Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine Accessing management tools 211 Easy Capture Manager 212 Samsung AnyWeb Print 213 Easy Eco Driv
81. couraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or experienced radio TV technician for help Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry and Science Canada Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques ICES 003 dict e par l Industrie et Sciences Canada United States of America Federal Communications Commission FCC Intentional emitter per FCC Part 15 Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system This section is only applicable if these devices are present Refer to the system label to verify the presence of w
82. ct Network connection on the Printer Connection Type screen If the Connected Device window appears check that the machine is connected to your network Then click Next The firewall software might be blocking network communication Before connecting the device to the network disable the computer s firewall The searched machines will be shown on the screen Select the one you wish to use and click OK Follow the instructions in the installation window 2 Using a Network Connected Machine 134 Installing driver over the network From the Windows 8 Start Screen 3 Click Add a device 4 Discovered machines will be shown on the screen e Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet Click the model name or host name you wish to use A If not you can manually download the V4 driver from Samsung website K You can print a Network Configuration Report from the machine s control www samsung com gt find your product gt Support or downloads panel that will show the current machine s host name see Printing a e You can download Samsung Printer Experience app from the network configuration report on page 161 Windows Store You need havea Microsoft account to use the Windows Store a From Charms select Search 5 The driver is automatically in
83. cument 5 Appendix KO Regulatory information European radio approval information for products fitted with EU approved radio devices Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz band may be present embedded in your printer system which is intended for home or office use This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark is on the system label CE The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R amp TTE directive European states qualified under wireless approvals EU countries European states with restrictions on use EU EEA EFTA countries No limitations at this time Israel only 51 30319 NIN DWWPNA TIWN IW VININ WW RN DA PUINA IW WNPAN AIVINA NN PINNI NON ANN 9990 NDW 95 12 MVWYT NI Regulatory compliance statements Wireless guidance Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device
84. cument that you want to print The printing procedure varies depending on the application or the device you Tap the send b button are using You can see the application list that supports Google Cloud Print Tap the Cloud Print button service p Set the printing options if you want Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet N A wu BPW N Tap Click here to Print Printing from the Chrome browser Printing from an application on mobile device The following steps are an example of using the Chrome browser The following steps are an example of using the Google Docs app from Android mobile phone Run Chrome Open the document or email that you want to print Click the wrench icon in the browser s top right corner Click Print A new tab for printing appears A W N 2 Using a Network Connected Machine Google Cloud Print 5 Select Print with Google Cloud Print 6 Click the Print button 2 Using a Network Connected Machine 3 Useful Setting Menus This chapter explains how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter Information Layout Paper Graphic System Setup Emulation Network Job Management Before you begin reading a chapter This chapter explains all the features available for this series models
85. cuments and Settings or Users The saved folder may differ depending on your operating system or the application you are using 4 Special Features 193 Printing features Understanding special printer features You can use advanced printing features when using your machine To take advantage of the printer features provided by your printer driver click Properties or Preferences in the application s Print window to change the print settings The machine name that appears in the printer properties window may differ depending on the machine in use WA Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or press F1 on your keyboard and click on any option you want to know about see Using help on page 48 Item Description Multiple Pages per Selects the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and Side arranged in the order you specify You can print up to 16 pages on one sheet rr Prints a single page document onto 4 Poster 2x2 9 Poster 3x3 or 16 Poster 4x4 sheets of paper for the purpose of pasting the sheets Poster Printing together to form one poster size document Select the Poster Overlap value Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab elea to make it
86. d improperly there might be a reduction in print quality See the table below to clear the problem Condition Light or faded print AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Suggested solutions If a vertical white streak or faded area appears on the page the toner supply is low Install a new toner cartridge see Replacing the toner cartridge on page 62 The paper may not meet paper specifications for example the paper may be too moist or rough Ifthe entire page is light the print resolution setting is too low or the toner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver e A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 73 e The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the machine on page 73 If these steps do not correct the problem contact a service representative The top half of the paper is printed lighter than the rest of the paper AaBbCc AaBbCc AaBbCc AaBbCc The toner might not adhere properly to this type of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set the paper type to Recycled see Opening printing preferences on page 47 6 Troubleshooting 241 Printing quality p
87. dicating a system error Contact a service representative The document size is so big that the hard disk space of the computer is insufficient to access the print job Get more hard disk space and print the document again The output tray is full Once the paper is removed from the output tray the machine resumes printing The machine selects print materials from the wrong paper source The paper option that was selected in the Printing Preferences may be incorrect For many software applications the paper source selection is found under the Paper tab within the Printing Preferences see Opening printing preferences on page 47 Select the correct paper source See the printer driver help screen see Using help on page 48 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application see Opening printing preferences on page 47 See the printer driver help screen see Using help on page 48 The paper size and the paper size settings do not match Ensure that the paper size in the printer driver settings matches the paper in the tray Or ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use see Opening printing pre
88. drum in the cartridge cartridge should remain in its original and unopened package until installation if original packaging is not available cover the top opening of the cartridge with paper and store in a dark cabinet e Never manually rotate the drum especially in the reverse direction this can cause internal damage and toner spillage e Do not expose the cartridge to unnecessary vibrations or shock Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life Do not store on the floor If the toner cartridge is removed from the printer follow the instructions below to store the toner cartridge properly Toner cartridge usage Store the cartridge inside the protective bag from the original package Samsung Electronics does not recommend or approve the use of non Samsung Store lying flat not standing on end with the same side facing up as if it brand toner cartridges in your printer including generic store brand refilled or were installed in the machine remanufactured toner cartridges e Donot store consumables in any of the following conditions Temperature greater than 40 C 104 F Samsung s printer warranty does not cover damage to the machine caused Humidity range less than 20 or greater than 80 by the use of a refilled remanufactured or non Samsung brand toner cartridges An environment with extreme changes in humidity or temperature Direct sunlight or
89. e equipment January 1 1996 Council Directive 2004 108 EC approximation of the laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co Ltd representative EC Certification Certification to 1999 5 EC Radio Equipment amp Telecommunications Terminal Equipment Directive FAX This Samsung product has been self certified by Samsung for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an advisory document EG 201 121 which contains notes and additional requirements to ensure network compatibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes contained in this do
90. e not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service Only use drivers approved for the country in which the device will be used See the manufacturer System Restoration Kit or contact manufacturer Technical Support for additional information 5 Appendix Regulatory information China only Pe an PA KA TUR RE pai APAUMTRTR mn a x s woe suk smx Pb Hg Cd Cr PBB PBDE Wa o o o o o o hk CHU x o o o o o Enis Ba PCA x o o o o o HAAN HEBER x o o o o o LY Be X O O O O O Hpi Be X O O O O O BURR x o o o o o ELE x o o o o o ERA x o o g a 2 FARUX CCD WRA X X O O 0 O HABIE ke RE x o o o o HUEDEEEILRS PBA x o o o o o mb o o o o o o ma o o o o o o O BARBIE KAINAN TATE BLP NO RE SJIT 11363 2006 BAERE HOLE BERDLF X KABA BAT BYE LEME SHS PAH IN SEA SJIT 11363 2006 Fa YS HILL BER MERI ELAS MEATS AW RIEL AES ELLA NG AR MASI ITT ACER RS IAM PES A Jk RENEE EA RERE PENA BE Hk HERE PRA AAW SJT 11363 2006 PRYE TAIE JI 5 Appendix 118 Copyright 2013 Samsung Electronics Co Ltd All rights reserved This user s guide is provided for information purposes only All informa
91. easier to paste the sheets together N am G NE ana nl Ga NG A 3x3 410 mm G 4 Special Features 194 Printing features Item Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet Booklet Printing KU e If you want to make a booklet you need to print on Letter Legal A4 US Folio or Oficio sized print media ll e TheBooklet Printing option is not available for all paper sizes Select the available paper Size option under the Paper tab to see what paper sizes are available e Ifyou select an unavailable paper size this option can be automatically canceled Select only available paper paper without 4 or amp mark Print on both sides of a sheet of paper duplex Before printing decide how you want your document oriented Double sided Printing KA You can use this feature with Letter Legal A4 US Folio or Oficio sized paper 4 Special Features 195 Printing features Item Double sided Printing Description Printer Default If you select this option this feature is determined by the settings you have selected on the control panel of the machine None Disables this feature Long Edge This option is the conventional layout used in bookbinding Reverse Double Sided Printing Check t
92. ecessary e Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area e Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 3 Maintenance 60 j Redistributing toner 3 Maintenance CI Replacing the toner cartridge A toner cartridge has almost reached its estimated cartridge life The status LED and the toner related message on the display indicate when the toner cartridge should be replaced The computer s Samsung Printing Status Program window appears on the computer telling you when the cartridge is empty see Using Samsung Printer Status on page 222 i Shake the toner cartridge thoroughly it will increase the initial print quality e Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 A e To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary e Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area e Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scrat
93. ed paper such as billing paper select the Paper tab gt Size gt Edit and set Custom Paper Size Settings in the Printing Preferences see Opening printing preferences on page 47 2 Menu Overview and Basic Setup aa Media and tray Using the output support Illustrations on this user s guide may differ from your machine y depending on its options or models Check your machine type see Front view on page 20 e If more than 50 pages one sided of Legal paper is stacked in the output The surface of the output tray may become hot if you print a large number NAA tray paper can be mis aligned or paper jams can occur Do not let paper of pages at once Make sure that you do not touch the surface and do not to stack up in the output tray allow children near it e When printing on thick paper paper may not properly align on the output support Close the output support or turn the paper over in the f inting The printed pages stack on the output support and the output support will help tray paloraprining the printed pages to align Unfold the output support 2 Menu Overview and Basic Setup G Basic printing 3 Select your machine from the Select Printer list For special printing features refer to the Advanced Guide see Using advanced print features on page 193 i El Pintto fie 2 e Ifyou are a Mac Linux or Unix operating systems user refer to the Comment Find Pint
94. educe the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tray Open the driver properties select the Device Options tab and set the tray option see Setting Device Options on page 67 6 Troubleshooting 252 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products contact the Samsung customer care center Country Region Customer Care Center WebSite 0800 726 000 BOTSWANA www samsung com 0800 124 421 www samsung com BRAZIL 4004 0000 BULGARIA 07001 33 11 normal tariff www samsung com CAMEROON 7095 0077 www samsung com 1 800 SAMSUNG 726 7864 www samsung com ca English CANADA www samsung com ca_fr French a 800 SAMSUNG 726 7864 www samsung com cl HILE From mobile 02 24 82 82 00 CHINA 400 810 5858 www samsung com 01 8000112112 www samsung com co COLOMBIA Bogota 6001272 0 800 507 7267 www samsung com latin Spanish COSTA RICA www samsung com latin_en English CROATIA 062 SAMSUNG 062 726 786 www samsung com Country Region C
95. er r Advanced Guide see Mac printing on page 202 Linux printing on ies page 204 or Unix printing on page 206 AI Selection Current Page For Winodws 8 user see Basic printing on page 225 Pages The following Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 4 The basic print settings including the number of copies and print range 2 Select Print from the File menu are selected within the Print window Totake advantage of the advanced printing features click Properties or Preferences from the Print window see Opening printing preferences on page 47 5 To start the print job click OK or Print in the Print window 2 Menu Overview and Basic Setup 46 Basic printing If the print job is waiting in the print queue or print spooler cancel the job as Open the document you want to print Select Print from the file menu The Print window appears Select your machine from the Select Printer follows You can access this window by simply double clicking the machine icon Click Properties or Preferences Ko in the Windows task bar JSJ RUN The screenshot may differ depending on model e You can also cancel the current job by pressing Cancel on the control panel T Printing Preterences Favorites Basic Paper Graphics Advanced Eco samsung man gt E B Preview 4 Details ay L
96. er 180 Installation for Mac 124 Graphic 181 Reinstallation for Mac 125 System Setup 182 Installation for Linux 126 Emulation 185 Reinstallation for Linux 127 Network 186 Job Management 188 4 Special Features Useful network programs 129 Altitude adjustment 190 Wired network setup 129 Entering various characters 191 Installing driver over the network 133 Printing features 192 IPv6 configuration i Using optional device features 208 Wireless network setup 145 Samsung MobilePrint 170 Google Cloud Print 173 Accessing management tools 211 Easy Capture Manager 212 Samsung AnyWeb Print 213 Easy Eco Driver 214 Before you begin reading a chapter 177 Using SyncThru Web Service 215 ADVANCED Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience 219 222 224 Using the Linux Unified Driver Configurator 230 6 Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Operating system problems 235 236 237 241 249 1 Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable A locally connected machine is a machine directly attached to your computer using the cable If your machine is attached to a network skip the following steps below and go on to installing a network connected machine s dri
97. er 214 Using SyncThru Web Service 215 Using Samsung Easy Printer Manager 219 Using Samsung Printer Status 222 Using Samsung Printer Experience 224 Using the Linux Unified Driver Configurator 230 Accessing management tools Samsung provides a variety of management tools for Samsung printers 1 Make sure that the machine is connected to your computer and powered on From the Start menu select Programs or All Programs N e For Windows 8 from the Charms select Search gt Apps Find Samsung Printers Ud Under Samsung Printers you can see installed management tools BE Click the management tool you want to use Ul e After installing the driver for some management tools you can access them directly from the Start menu gt Programs or All Programs e For Windows 8 after installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile 5 Useful Management Tools aaa Easy Capture Manager This feature may not be available depending on model or optional goods see Software on page 9 Available for Windows OS users only see Software on page 9 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key Now you can easily print your captured screen as captured or edited 5 Useful Management Tools 212 Samsung AnyWeb Print This feature may not be available depending on model or op
98. erience 224 Samsung Printer Status 222 secure printing 51 service contact numbers 253 SetIP program 130 161 Special features 189 specifications 101 print media 103 status 22 23 supplies available supplies 54 estimated toner cartridge life 59 machine information 178 monitoring the supplies life 71 ordering 54 replacing toner cartridge 62 SyncThru Web Service general information 215 SyncThru Web Service 215 T toner cartridge estimated life 59 handling instructions 58 non Samsung and refilled 58 redistributing toner 60 Index i Index replacing the cartridge 62 W wireless network storing 58 network cable 160 watermark way o create 197 aclve the UA and length 35 delete 197 changing the tray size o edit 197 loadi i Iti oading paper in multi purpose or manua Windows feeder tray 38 ordering an optional tray 56 common Windows problems 249 driver installation for network connected ordering an parallel 56 134 tting the paper size and type 44 Sia MAPANG ba driver installation for USB cable connected U 25 28 system requirements 105 understanding the status LED 92 using SetiP 130 161 UNIX wireless pa installation for network connected adhoc mode 145 n 506 Infrastructure mode 145 t a re USB cable 152 Unix WPS system requirements 107 disconnecting 149 USB cable disconnectiong driver installation 25 28 124 126 PBC mode 149 driver reinstallation 125 127 WPS the machine does not have a display using help
99. et is mismatched with the paper in the tray 30Sec Ifa paper mismatch occurs an error message will display The machine waits for about 30 second then automatically clear the message and continue printing e Off If a paper mismatch occurs the machine waits until you insert the correct paper 3 Useful Setting Menus 182 System Setup Item Auto Tray Swi Description Determine whether or not the machine continues printing when it detects the paper does not match For example if both tray 1 and tray 2 are filled with the same size paper the machine automatically prints from tray 2 after the tray 1 runs out of paper KA This option does not appear if you selected Auto for Paper Source from printer driver Paper Substit Automatically substitutes the printer driver s paper size to prevent the paper mismatch between Letter and A4 For example if you have A4 paperin the tray but you set the paper size to Letter in the printer driver the machine prints on A4 paper and vice versa Decides to use or not use the Auto Tray Swi feature If Item Maintenance Description e CLR Empty Msg This option appears only when toner cartridge is empty Supplies Life Allows you to check how many pages are printed and how much toner is left in the cartridge Image Mgr Allows you to adjust the density e TonerLow Alert If toner in the cartridge has run out a message informing the user to change t
100. etwork security window appears when the access point has security settings Enter the Network Password of the access point or router 2 Using a Network Connected Machine 153 Wireless network setup 6 When the network connection window appears disconnect the network cable Then click Next The network cable connection can interfere with searching for wireless devices If your printer supports Wi Fi Direct the following screen screen appears Click Next ma Wi Fi Direct Settings Your printer supports Wi Fi Drect CH Dama Since your printer is a Wi Fi enabled printer you can use Wi Fi Direct to enable your mobile device to easly connect to your printer Do you want to turn on WI Fi Direct on your printer Ji Yes 1 want to tum on Wi Fi Direct on my printer ar Wi Fi Drect Name Password setting r Can start to build Wi Fi Direct by using Samsung Easy Printer Manager see Setting up Wi Fi Direct on page 164 Wi Fi Direct Name The default Wi Fi Direct Name is the model name and the maximum length is 22 characters e Password setting is the numeric string and the size is 8 64 characters 8 When the wireless network set up is completed disconnect the USB cable between the computer and machine Click Next 9 Select the components to be installed 10 After selecting the components you can also change the machine name set the machine to be shared on the network set the mac
101. f the printer driver does not work properly uninstall the driver and reinstall it PURA WN Open the Applications folder gt Samsung gt Printer Software Uninstaller To uninstall printer software click Continue Check the program you want to delete and click Uninstall Enter the password and click OK After the uninstallation is finished click Close Ifa machine has already been added delete it from the Print Setup Utility or Print amp Fax 1 Software Installation 125 Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software http www samsung com gt find your product gt Support or Downloads Installing the Unified Linux Driver 1 N Aa UW Kk Make sure that the machine is connected to your computer and powered on When the Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to install the machine software If you are not a super user ask your system administrator From the Samsung website download the Unified Linux Driver package to your computer Right click the Unified Linux Driver package and extract the package Double click cdroot gt autorun When the welcome screen appears click Next When the installation is complete click Finish The installation program added the Unified Driver Configurator desktop icon and the Unified
102. feeder multi purpose tray on page 83 4 Troubleshooting 95 J Understanding display messages Toner related messages Message Install toner Meaning Atoner cartridge is not installed Suggested solutions Reinstall the toner cartridge Atoner cartridge is not being detected Reinstall the toner cartridge two or three times to confirm it is seated properly If the problem persists contact the service representatives Not removed protective film from toner Remove the protective film from the toner cartridge Not Compatible Toner cartridge The indicated toner cartridge is not suitable for your machine Install the corresponding toner cartridge with a Samsung genuine cartridge see Replacing the toner cartridge on page 62 Prepare new cartridge Small amount of toner is left in the indicated cartridge The estimated cartridge life of toner is close Prepare a new cartridge for a replacement You may temporarily increase the printing quality by redistributing the toner see Redistributing toner on page 60 Message Replace Meaning A toner cartridge has reached its estimated Suggested solutions You can choose Stop or Continue as shown on the control panel If you select Stop the printer stops printing If you select Continue the printer keeps printing but the printing quality cannot be guaranteed new cartridge cartridge life e Replace the toner ca
103. ferences on page 47 The machine prints but the text is wrong garbled or incomplete The machine cable is loose or defective Disconnect the machine cable and reconnect Try a print job that you have already printed successfully If possible attach the cable and the machine to another computer that you know works and try a print job Finally try a new machine cable 6 Troubleshooting 238 Printing problems Condition Possible cause The wrong printer driver was selected Suggested solutions Check the application s printer selection menu to ensure that your machine is selected The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit Windows and reboot the computer Turn the machine off and back on again Pages print but they are blank The toner cartridge is defective or out of toner Redistribute the toner if necessary If necessary replace the toner cartridge e See Redistributing toner on page 60 e See Replacing the toner cartridge on page 62 The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF
104. file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options 9 It will take longer to print when you print a PDF file as an image The print quality of photos is not good Images are not clear The resolution of the photo is very low Reduce the photo size If you increase the photo size in the software application the resolution will be reduced Before printing the machine emits vapor near the output tray Using damp wet paper can cause vapor white smoke during printing This is not a problem Just keep printing If you are bothered by the smoke vapor then replace the paper with fresh paper from an unopened ream 6 Troubleshooting 239 Printing problems Condition The machine does not print custom sized paper such as billing paper Possible cause Paper size and paper size setting do not match Suggested solutions Set the correct paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 47 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thin see Opening printing preferences on page 47 6 Troubleshooting 240 Printing quality problems If the inside of the machine is dirty or paper has been loade
105. g or removing ANY internal or external accessories P Disch icel HG PENJE ANE PIRENEI 1 Click the Windows Start menu The control board and internal accessories network interface card or memory module are sensitive to static electricity Before installing or removing any internal accessories discharge static electricity from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk around before For Windows 2008 Vista select Control Panel gt Hardware and finishing the installation repeat this procedure to discharge any static Sound gt Printers electricity again For Windows 8 from the Charms select Search gt Settings 2 For Windows XP 2003 select Printers and Faxes For Windows 7 select Control Panel gt Hardware and Sound gt Devices and Printers A When installing accessories the battery inside the machine is a service component Do not change it by yourself There is a risk of an explosion if battery is replaced by an incorrect type Dispose used batteries according to e For Windows Server 2008 R2 select Control Panel gt Hardware gt the instructions Devices and Printers For Windows 8 search for Devices and Printers 3 Right click your machine 4 For Windows XP 2003 2008 Vista press Properties For Windows 7 Windows 8 and Windows Server 2008 R2 from context menus select the Printer properties 3 Maintenance j Installing
106. g the wireless network setting appears Check the settings and click Next Before entering the IP address for the machine you must know the computer s network configuration information If the computer s network configuration is set to DHCP the wireless network setting should also be DHCP Likewise if the computer s network configuration is set to Static the wireless network setting should also be Static If your computer is set to DHCP and you want to use the Static wireless network setting you must contact the network administrator to get the static IP address For the DHCP method If the IP address assignment method is DHCP check if DHCP is shown in the Wireless Network Setting Confirm window If it shows Static click Change TCP IP to change the assignment method to Receive IP address automatically DHCP For the Static method If the IP address assignment method is Static check if Static is shown in the Wireless Network Setting Confirm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values for the machine For example If the computer s network information is as shown follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 11 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 The Wireless Network Setting Complete window appe
107. ge 44 See Keypad letters and numbers on page 191 2 Menu Overview and Basic Setup 34 Media and tray This chapter provides information on how to load print media into your machine PN e Using print media that does not meet these specifications may cause problems or require repairs Such repairs are not covered by Samsung s warranty or service agreements e Make sure not to use the inkjet photo paper with this machine It could cause damage to the machine e Using inflammable print media can cause a fire e Use designated print media see Print media specifications on page 103 e Make sure not to use the inkjet photo paper with this machine It could cause damage to the machine The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire Tray overview If you do not adjust the guide it may cause paper registration image skew or jamming of the paper To change the size you need to adjust the paper guides 1 Tray extension guide 2 Paper length guide 3 Paper width guide 2 Menu Overview and Basic Setup 35 Media and tray The duplex unit is preset to Letter LGL or A4 size depending on your country To change the paper size adjust the guides as shown below WA Paper quantity indicator shows the amount of paper in the tray 1 Full 2 Empty Loading paper in the tray WA Illustrations on t
108. ger allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard see Easy Capture Manager on page 212 Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine s status and allows you to customize the machine s settings see Using Samsung Easy Printer Manager on page 219 or Using Samsung Printer Status on page 222 Samusng AnyWeb Print helps you screen capture preview scrap and print the screen of Windows Internet Explorer more easily than when you use the ordinary program see Samsung AnyWeb Print on page 213 Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process This is available only for Windows If you have Internet access you can get help support application machine drivers manuals and order information from the Samsung website www samsung com gt find your product gt Support or Downloads Supports various paper sizes see Print media specifications on page 103 Print watermark You can customize your documents with words such as CONFIDENTIAL see Using advanced print features on page 193 Print posters The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster see Using advanced print features on page 193 You can prin
109. han 55 dB A e M382x M402x series Less than 57 dB A Temperature Operation 10 to 30 C 50 to 86 F Storage packed 20 to 40 C 4 to 104 F Humidity Operation 20 to 80 RH Storage packed 10 to 90 RH Power rating 110 volt models AC 110 127V 220 volt models AC 220 240V 5 Appendix 101 Specifications Items Description Power consumption Average operating mode Less than 700 W Ready mode Less than 10 W Power save mode Less than 1 1W Wi Fi Direct on Less than 2 8 W9 Power off mode Less than 0 1 W Wireless Module ev Ama aond Wireless model only see Features by models on page 8 Wireless models only see Features by models on page 8 SPW B4319U Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine The power consumption of power save mode may be affected by machine s status setting conditions operating environment Power consumption can be completely avoided only when the power cable is not connected 5 Appendix 102 Specifications Print media specifications Print media weight Capacity Type Size Dimensions Tray1 Optional tray Multi purpose tray Manual feeder Plain paper Letter 216 x 279 mm 8 5 x 11 inche
110. he toner cartridge appears You can set the option for this message to appear or not Imgu Low Alert Allows you to set the alarm for when the imaging unit is low M3325 M3825 M4025 series only ll e RAM Disk Enables disables RAM disk to manage jobs Tray Protect you set tray 1 to on for example then tray 1 is excluded during tray switching The printer detects the printing data from computer SkipBlankPage whether a page is empty or not You can set to print or skip the blank page Toner Save Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode but it reduces print quality 3 Useful Setting Menus 183 System Setup Item Eco Settings Description Allows you to save print resources and enables eco friendly printing see Eco printing on page 49 e Default Mode Select whether to turn the Eco mode on or off KA On Force Sets the Eco mode on If a user wants to turn the Eco mode off the user needs to enter the password Select Temp Selects the eco template set from the SyncThru Web Service Auto Power Off Turns power off automatically when the machine has been in power save mode for the length of time set in Auto Power Off gt On gt Timeout 2 To turn the machine on again press the Power button on the control panel make sure the main power swi
111. he Print window m In the Printing Preferences window click the Advanced tab Select Edit in the Text drop down list Select the overlay you want to delete from the Overlay List box Click Delete When a confirming message window appears click Yes Click OK or Print until you exit the Print window You can delete page overlays that you no longer use Overlay Deleting a page overlay Dan TO 4 Special Features 198 Printing features Item Print Mode Description e This feature is available only if you have installed the optional memory or mass storage device HDD see Variety feature on page 10 e Some menus may not appear on the display depending on options or models If so it is not applicable to your machine e To enable this feature check Storage Options see Setting Device Options on page 67 e Without installing the optional memory or mass storage device HDD in the machine the RAM disk feature provides only 3 options Normal Proof and Confidential Print Mode The default Print Mode is Normal which is for printing without saving the printing file in the memory Normal This mode prints without storing your document in the optional memory Proof This mode is useful when you print more than one copy You can print one copy first to check then print the rest of the copies later Confidential This mode is used for printing confidential documents You need to enter a password to
112. he paper keeps jamming e There is too much paper in the tray Remove excess paper from the tray If you are printing on special materials use the manual feeding in tray e An incorrect type of paper is being used Use only paper that meets the specifications required by the machine e There may be debris inside the machine Open the front cover and remove any debris Envelopes skew or fail to feed correctly Ensure that the paper guides are against both sides of the envelopes 6 Troubleshooting 235 Power and cable connecting problems Condition Suggested solutions The machine is not receiving power e Connect the machine to the electricity supply first If the machine has a Power button on the control press it or the connection cable between the computer and the machine is not connected properly Disconnect the machine s cable and reconnect it 6 Troubleshooting 236 Printing problems Condition The machine does not print The machine is not receiving power Possible cause Suggested solutions Connect the machine to the electricity supply first If the machine has a Power button on the control press it The machine is not selected as the default Select your machine as your default machine in Windows machine Check the machine for the following The cover is not closed Close the cover Paper is jammed Clear the paper jam see Clearing paper jams on page 80 No pape
113. hentication and accounting RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA authentication authorization and accounting concept to manage network access Resolution The sharpness of an image measured in Dots Per Inch DPI The higher the dpi the greater the resolution Glossary 266 Glossary SMB TCP IP Server Message Block SMB is a network protocol mainly applied to share files printers serial ports and miscellaneous communications between nodes ona network It also provides an authenticated Inter process communication mechanism SMTP Simple Mail Transfer Protocol SMTP is the standard for e mail transmissions across the Internet SMTP is a relatively simple text based protocol where one or more recipients of a message are specified and then the message text is transferred It is a client server protocol where the client transmits an email message to the server SSID Service Set Identifier SSID is a name of a wireless local area network WLAN All wireless devices ina WLAN use the same SSID in order to communicate with each other The SSIDs are case sensitive and have a maximum length of 32 characters Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address The Transmission Control Protocol TCP and the Inter
114. hine as the default machine and change the port name of each machine Click Next 11 If you want to register your machine with the Samusng web site and receive useful information click On line Registration If not click Finish Ad hoc via USB cable If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following the simple steps below Items to prepare Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable 2 Using a Network Connected Machine 154 Wireless network setup Creating the ad hoc network in Windows 1 2 3 Turn on your computer and the wireless network machine Insert the supplied software CD into your CD ROM drive Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next 1 Welcome 2 Connecting Printers 3 Select Software Before installing any software you must accept the following agreement Click each link to rewew detailed information 4 Installation 5 Finish The software End User License Agreement have reviewed and accept the term of the License Agreement 4 have reviewed and agree to transfer printer informaton to Samsung Select Configure the wireless network con
115. his option to reverse the print order when duplex printing Paper Options ial Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document Watermark The watermark option allows you to print text over an existing document For example you use it when you want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document 4 Special Features 196 Printing features Item Description a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears Watermark Creating a c Enter a text message in the Watermark Message box watermark f You can enter up to 256 characters The message displays in the preview window a To change the print settings from your software application access Printing Preferences Watermark b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options Editing a watermark i d Click Update to save the changes e Click OK or Print until you exit the Print window Watermark
116. his user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 2 Menu Overview and Basic Setup EI Media and tray Tray 1 optional tray 3 Flex or fan the edge of the paper stack to separate the pages before loading papers 1 Pull out the paper tray 4 After inserting paper into the tray squeeze the paper width guides and paper length guide Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size see Tray overview on page 35 2 Menu Overview and Basic Setup Media and tray When you print a document set the paper type and size for the tray see 2 e Do not push the paper width guide too far causing the media to warp Setting the paper size and type on page 44 If you do not adjust the paper width guide it may cause paper jams O Multi purpose or Manual feeder tray Bel a Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 Do not use a paper with a leading edge curl it may cause a paper jam or the paper can be wrinkled The Multi purpose or Manual feeder tray can hold special sizes and types of print material such as postcards note cards and envelopes see Print media
117. ick Install e If you install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can download from the Samsung website www samsung com gt find your product gt Support or downloads e Ifyou want to install Samsung s printer management tools you need to install them using the supplied software CD Make sure that your computer is connected to the Internet and powered on Make sure that the machine is powered on Connect the computer and the machine with a USB cable The driver is automatically installed from the Windows Update 1 Introduction Reinstalling the driver If the printer driver does not work properly follow the steps below to reinstall 4 Insert the software CD into your CD ROM drive and install the driver the driver again see Installing the driver locally on page 25 1 Make sure that the machine is connected to your computer and powered on 2 From the Start menu select Programs or All Programs 5 Samsung Printers 5 Uninstall Samsung Printer Software From the Windows 8 Start Screen For Windows 8 tak 1 Make sure that the machine is connected to your computer and 1 From Charms select Search gt Apps powered on Search and click Control Panel 2 Click on the Uninstall Samsung Printer Software tile in the Start 2 3 Click Programs and Features screen 4 Right click the driver you want to uninstall and select
118. ick Start gt All programs gt Accessories gt Run X Setup exe replacing X with the letter which represents your CD 4 Follow the instructions in the installation window ROM drive and click OK e For Windows 8 You can select the software applications in the Select Software to Install If the installation window does not appear from Charms select window Search gt Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe Read and check The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information 1 Introduction 26 Installing the driver locally From the Windows 8 Start Screen L e Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet If not you can manually download the V4 driver from Samsung website www samsung com gt find your product gt Support or downloads e You can download Samsung Printer Experience app from the Windows Store You need have a Microsoft account to use the Windows Store 1 From Charms select Search 2 Click Store 3 Search and click Samsung Printer Experience 4 Cl
119. ify installation results Run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window referring to the following procedures On some UNIX OS for example on Solaris 10 just added printers may not be enabled and or may not accept jobs In this case run the following two commands on the root terminal accept lt printer_name gt enable zprinter name Uninstalling the printer driver package KA The utility should be used to delete the printer installed in the system a Run uninstallprinter command from the terminal It will open the Uninstall Printer Wizard The installed printers are listed in the drop down list Select the printer to be deleted Click Delete to delete the printer from the system Execute the install d command to uninstall the whole package To verify removal results execute the install c command Dano To re install it use the command install i to reinstall the binaries Setting up the printer To add the printer to your UNIX system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following steps 1 Type the name of the printer 2 Select the appropriate printer model from the model list 3 Enter any description corresponding to the type of the printer in the Type field This is optio
120. igurator on the desktop icon will automatically be created on your desktop You can also click the Startup Menu icon and select Samsung Unified Driver gt Unified Driver Configurator 2 Click each button on the left to switch to the corresponding configuration window Printers configuration Printers Ctasses Retesh Add Printer Remove Printer Selected printer Local printer idie Mode URI 1 Printer Configuration 2 Port Configuration 5 Useful Management Tools 230 Using the Linux Unified Driver Configurator Printers tab KA To use the on screen help the Help or button from the window View the current system s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window After changing the configurations click Exit to close the Unified Driver Configurator Printers configuration Printers configuration has the two tabs Printers and Classes Selected printer Local printer idie Model 1 Switches to Printers configuration 2 Shows all of the installed machines 3 Shows the status model name and URI of your machine 5 Useful Management Tools 231 Using the Linux Unified Driver Configurator The printer control buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machines Remove Printer Removes the selected machine
121. in Full Remove paper Meaning The output tray is full Suggested solutions Remove papers from the output tray the machine resumes printing If the problem persists call for service Replace Fuser Soon The life of the fuser unit will be expired soon Replace new Fuser unit The life of the fuser unit will be expired Replace the fuser unit with a new one If the problem persists please call for service Replace new Tray1 roller Replace new Tray2 roller The life of the tray pick up roller will expired soon The life of the tray pick up roller will expired Replace the tray pick up roller with a new one If the problem persists please call for service 4 Troubleshooting EI 5 Appendix This chapter provides product specifications and information concerning applicable regulations e Specifications e Regulatory information e Copyright i Specifications General specifications KU The specification values listed below are subject to change without notice See www samsung com for possible changes in information Items Description Dimension Width x Length x Height 366 x 365 6 x 262 5 mm 14 4 x 14 39 x 10 33 inches Weight Machine with consumables M332xND M382xD series 9 86 kg 21 7 Ibs e M382xND M382xDW M402xND series 10 18 kg 22 4 Ibs Noise Level Ready mode Less than 26 dB A Print mode e M332x series Less t
122. in the Windows task bar You can also cancel the current job by pressing Stop Clear button on the control panel Opening more settings a The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your printer from the list Click More settings 5 Useful Management Tools 226 Using Samsung Printer Experience Basic tab Advanced tab O Samsung Printer Experience O Samsung Printer Experience Paper settings Basic f es This option allows you to set the basic paper handling specifications This option allows you to choose the basic printing settings such as copies orientation and document type Layout settings Eco settings This option allows you to set the various ways to layout your documents This option allows you to choose multiple pages per side to save media 5 Useful Management Tools Using Samsung Printer Experience Security tab Some features may not be available depending on the model or options If this tab is not shown or disabled it means that this features are not supported Samsung Printer Experience Job Accounting This option allows you to print with the given permission Confidential Printing This option is used for printing confidential documents You need to enter a password to print using it Scanning from
123. ing a Network Connected Machine 158 Wireless network setup Items to prepare Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the ad hoc network in Mac Check whether the USB cable is connected to the machine Turn on your computer and the wireless network machine Insert the supplied software CD into your CD ROM drive Double click the CD ROM icon that appears on your Mac desktop Double click the MAC_Installer folder gt Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement O ON A W1 BWN When the message that warns that all applications will close on your computer appears click Continue 10 Click Wireless Network Setting button on the User Options Pane After searching the wireless networks a list of wireless networks your machine has searched appears Click Advanced Setting Enter the wireless Network Name Enter the SSID name SSID is case sensitive Operation Mode Select ad hoc Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network Encryption
124. install a new one see Replacing the toner cartridge on page 62 6 Troubleshooting 243 Printing quality problems Condition Vertical repetitive defects AaBbCc Pe AaBbCc AaBbCc PR AaBbCc AaBbCc f Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged If you still have the same problem remove the toner cartridge and install a new one see Replacing the toner cartridge on page 62 e Parts of the machine may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages e The fusing assembly may be damaged Contact a service representative Background scatter Background scatter results from bits of toner randomly distributed on the printed page e The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture e If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems Or select Thick from the Printing Preferences window see Opening printing preferences on page 47 e If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Pr
125. installation After setting up Wi Fi Direct from the printer refer to the user manual of the mobile device you are using to set its Wi Fi Direct After setting up Wi Fi Direct you need to download the mobile printing application For example Samsung Mobile printer to print from your smartphone Printers Not Found Your machine may not be turned on Turn on your computer and the machine USB cable is not connected between your computer and machine Connect the machine to your computer using the USB cable The machine does not support wireless networking see Features by models on page 8 2 Using a Network Connected Machine 165 Wireless network setup Connecting Failure SSID Not Found The machine is unable to find the network name SSID you have selected or entered Check the network name SSID on your access point and try connecting again Your access point is not turned on Turn on your access point 2 Using a Network Connected Machine 166 Wireless network setup Connecting Failure Invalid Security Security is not configured correctly Check the configured security on your access point and machine Connecting Failure General Connection Error e Your computer is not receiving a signal from your machine Check the USB cable and your machine s power Connecting Failure Connected Wired Network Your machine is connected with a wired network cable Remove the wired network cable from your m
126. int it Printing There are several ways you can print using the Direct Printing Utility 1 From the Start menu select Programs or All Programs For Windows 8 from Charms select Search 5 Apps Find Samsung Printers gt Direct Printing Utility Select your machine from the Select Printer drop down list and click Browse Select the file you wish to print and click Open The file is added in the Select Files section Customize the machine settings for your needs Click Print The selected PDF file is sent to the machine 4 Special Features 201 Printing features Using the right click menu 1 Right click on the PDF file to print and select Direct Printing The Direct Printing Utility window appears with the PDF file is added 2 Select the machine to use 3 Customize the machine settings 4 Click Print The selected PDF file is sent to the machine Some features may not be available depending on models or options It means that the features are not supported Printing a document When you print with a Mac you need to check the printer driver settings in each application you use Follow the steps below to print from a Mac 1 2 Open the document to print Open the File menu and click Page Setup Document Setup in some applications Choose your paper size orientation scaling other options and make sure that your machine is selected Click OK Open the File menu and click Print
127. inting Preferences see Opening printing preferences on page 47 Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem Ifyou are using a new toner cartridge redistribute the toner first see Redistributing toner on page 60 Toner particles are around bold characters or pictures The toner might not adhere properly to this type of paper e Change the printer option and try again Go to Printing Preferences click the Paper tab and set the paper type to Recycled see Opening printing preferences on page 47 e Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem 6 Troubleshooting 244 Printing quality problems Condition Misformed characters AaBbCc AaBbCc AaBbCc AaBbCc AaBbCcac AaBbCcac Suggested solutions If characters are improperly formed and producing hollow images the paper stock may be too slick Try different paper Page skew Ensure that the paper is loaded properly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl
128. inux 138 Mac 137 UNIX 139 Windows 134 general setup 186 installing environment 108 introducing network programs 129 IPv6 configuration 142 SetIP program 130 131 132 161 wired network setup 130 wireless network setup 145 numeric keypad 23 n up printing Mac 203 O optional tray 56 ordering 56 output support 45 overlay printing create 198 delete 198 print 198 P paper 180 Parallel ordering 56 placing a machine adjusting the altitude 190 postScript driver troubleshooting 252 print mobile OS 170 mobileprint 170 print media card stock 43 envelope 41 glossy paper 44 Index Index labels 42 output support 103 preprinted paper 43 setting the paper size 44 setting the paper type 44 special media 40 transparency 42 printer preferences Linux 205 printer status general information 222 printing changing the default print settings 192 Linux 204 Mac 202 multiple pages on one sheet of paper Mac 203 printing a document Windows 46 printing on both sides of paper Mac 203 printing to a file 193 setting as a default machine 192 special printer features 194 UNIX 206 using direct printing utility 201 printing a document Linux 204 Mac 202 UNIX 206 printing feature 192 problem operating system problems 249 problems paper feeding problems 235 power problems 236 printing problems 237 printing quality problems 241 R regulatiory information 109 S safety information 13 symbols 13 samsung printer exp
129. ireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label 5 Appendix 112 Regulatory information The FCC has set a general guideline of 20 cm 8 inches separation between the FCC Statement for Wireless LAN use device and the body for use of a wireless device near the body this does not include extremities This device should be used more than 20 cm 8 inches from the body when wireless devices are on The power output of the wireless A While installing and operating this transmitter and antenna combination device or devices which may be embedded in your printer is well below the the radio frequency exposure limit of 1m W cm2 may be exceeded at RF exposure limits as set by the FCC distances close to the antenna installed Therefore the user must maintain a minimum distance of 20cm from the antenna at all times This device This transmitter must not be collocated or operation in conjunction with any cannot be colocated with another transmitter and transmitting antenna other antenna or transmitter Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired Russia only operation of the device Wireless devices are not user serviceable Do not modif
130. ith a standard network cable Start a web browser such as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example http 192 168 1 133 Click Login on the upper right of the SyncThru Web Service website 4 Type in the ID and Password then click Login We recommend you to change the default password for security reasons ID admin Password sec00000 5 When the SyncThru Web Service window opens click Network Settings 6 Click Wireless 5 Custom You can also turn the Wi Fi network on off Setting the Wi Fi Direct for mobile printing Wi Fi Direct is an easy to setup peer to peer connection method between the Wi Fi Direct certified printer and a mobile device that provides a secure connection and better throughput than ad hoc mode With Wi Fi Direct you can connect your printer to a Wi Fi Direct network while concurrently connecting to an access point You can also use a wired network anda Wi Fi Direct network simultaneously so multiple users can access and print documents both from Wi Fi Direct and from a wired network 2 Using a Network Connected Machine ga Wireless network setup 2 You cannot connect your mobile device to the internet through the printer s Wi Fi Direct The supported protocol list may differ from your model Wi Fi Direct networks do NOT support IPv6 network filtering IPSec WINS and SLP services The maximum numbe
131. k Delete Using a favorite setting The Favorites option which is visible on each preferences tab except for the To save a Favorites item follow these steps Click the option you want to know on the Printing Preferences window and 1 Change the settings as needed on each tab press F1 on your keyboard 2 Enter a name for the item in the Favorites input box Favorites Orientation x Landscape Layout Options x Layout Poster Printing Post 3 Click Save 2 Menu Overview and Basic Setup las Basic printing 1 Select KE Menu gt System Setup gt Eco Setup on the control panel Eco printing 2 Select the option you want and press OK The Eco function reduces toner consumption and paper usage The Eco e Default Mode Select this to turn on or off the eco mode function allows you to save print resources and lead you to eco friendly printing Off Set the eco mode off If you press the Eco button from the control panel Eco mode is enabled The On Set the eco mode on default setting of Eco mode is double sided printing long edge multiple pages per side 2 up skip blank pages and toner save Some features may not be WU If you set the eco mode on with a password from the SyncThru Web available depending on the model pi Service Settings tab gt Machine Settings gt System gt Eco Settings or Samsung Easy Printer Manager Device Settings 5 Eco the On force r Double sided
132. k is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the WPS LED Then the wireless network connection is automatically disconnected and the WPS LED turns off Using the menu button LA Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Features by models on page 8 Before starting you will need to know the network name SSID of your wireless network and the network key if it is encrypted This information was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network 2 Using a Network Connected Machine 151 Wireless network setup 2 After completing the wireless network connection you need to install a machine driver to print from an application see Installing driver over the network on page 133 1 Select T3 Menu gt Network gt Wi Fi gt Wi Fi Settings on the control panel 2 Press the OK to select the setup method you want Search List recommended In this mode the setup is automatic The machine will display a list of available networks from which to choose After a network is chosen then printer will prompt for the corresponding security key Custom
133. l e Date amp Time You can set the time and date They are printed on reports If however they are not correct you need to change it for the correct time being Enter the correct time and date using arrows or numeric keypad see Keypad letters and numbers on page 191 Month 01 to 12 Day 01 to 31 Year requires four digits Hour 01 to 12 Minute 00 to 59 Clock Mode You can set your machine to display the current time using either a 12 hours or 24 hours format Power Save When you are not using the machine for a while use this feature to save power When you press the power button or start printing the product will wake up from the power saving mode When you press any button except power button the machine wake up from the power save mode Press FZ Menu gt System Setup gt Wakeup Event gt On on the control panel Altitude Adj Print quality is affected by atmospheric pressure which atmospheric pressure is determined by the height of the machine above sea level Before you set the altitude value determine the altitude where you are see Altitude adjustment on page 190 2 Menu Overview and Basic Setup ee Machine s basic settings 4 5 6 2 Select the option you want then press OK Press OK to save the selection Press Cancel to return to ready mode Refer to below links to set other settings useful for using the machine See Setting the paper size and type on pa
134. l state Ethernet Ethernet is a frame based computer networking technology for local area networks LANs It defines wiring and signaling for the physical layer and frame formats and protocols for the media access control MAC data link layer of the OSI model Ethernet is mostly standardized as IEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present Foreign Device Interface FDI is a card installed inside the machine to allowa third party device such as a coin operated device or a card reader Those devices allow the pay for print service on your machine FTP A File Transfer Protocol FTP is acommonly used protocol for exchanging files over any network that supports the TCP IP protocol such as the Internet or an intranet Fuser Unit The part of a laser printer that fuses the toner onto the print media It consists of a heat roller and a pressure roller After toner is transferred onto the paper the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently which is why paper is warm when it comes out of a laser printer Glossary 261 Glossary Gateway IEEE A connection between computer networks or between a computer network and a telephone line It is very popular as it is a computer or a network that allows access to another computer or network Grayscale The Institute of Electrical and Electronics Engineers IEEE is a
135. level menus for some models The machine supports the following IPv6 addresses for network printing and managements 1 Select T3 Menu gt Network gt TCP IP IPv6 gt IPv6 Protocol on the Link local Address Self configured local IPv6 address Address starts with control panel FE80 Stateless Address Automatically configured IPv6 address by a network 2 ROT Omand prens ORK router Turn the machine off and turn it on again w Stateful Address IPv6 address configured by a DHCPV6 server Manual Address Manually configured IPv6 address by a user 9 When you install the printer driver do not configure both IPv4 and IPv6 We In the IPv6 network environment follow the next procedure to use the IPv6 recommend to configure either IPv4 or IPv6 address DHCPv6 address configuration If you have a DHCPV6 server on your network you can set one of the following options for default dynamic host configuration 2 Using a Network Connected Machine 142 IPv6 configuration L Accessing menus may differ from model to model see Accessing the menu on page 30 e It may be necessary to press OK to navigate to lower level menus for some models Select T3 Menu gt Network gt TCP IP IPv6 gt DHCPv6 Config on the control panel Press OK to select the required value you want Router Use DHCPv6 only when requested by a router Always Use Always use DHCPv6 regardless of router request Never Use Never use DHCPv6
136. lint free cloth Dampen the cloth slightly with water but be careful not to let any water drip onto or into the machine 3 Maintenance Cleaning the machine Cleaning the inside During the printing process paper toner and dust particles can accumulate inside the machine This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the machine clears and reduces these problems A e To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary e Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area e Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine 2 e Use a dry lint free cloth to clean the machine e Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine e Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 3 Maintenance Cleaning the machine 3 Maintenance Cleaning the machine Cleaning the pickup r
137. lso used to hold the CCD module to prevent any damage when you move the machine Collation It is the printing term used for a toner usage measurement on printing For example 5 coverage means that an A4 sided paper has about 5 image or text on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same time a toner usage will be as much as the coverage CSV Comma Separated Values CSV A type of file format CSV is used to exchange data between disparate applications The file format as it is used in Microsoft Excel has become a de facto standard throughout the industry even among non Microsoft platforms DADF Collation is a process of printing a multiple copy job in sets When collation is selected the device prints an entire set before printing additional copies Control Panel A control panel is a flat typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine A Duplex Automatic Document Feeder DADF is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized Glossary 259 Glossary DHCP DPI A Dynamic Host Configuration Protocol DHCP is a client server ne
138. m First you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHCP Dynamic Host Configuration Protocol server located on the network IPv4 configuration using SetIP Windows Before using the SetIP program disable the computer firewall from Control Panel gt Security Center gt Windows Firewall 2 Using a Network Connected Machine 130 Wired network setup 1 Download the software from the Samsung website then unpack and IPv4 configuration using SetIP Mac install it http www samsung com gt find your product gt Support or Downloads Before using the SetIP program disable the computer firewall from System Lo l Preferences gt Security gt Firewall Follow the instructions in the installation window Connect your machine to the network with a network cable The following instructions may vary from your model Turn on the machine 1 Connect your machine to the network with a network cable uu Bb W N From the Windows Start menu select All Programs 5 Samsung Printers gt SetIP gt SetIP 2 Insert the supplied software CD into your CD ROM drive Click the g iconin the SetIP window to open the TCP IP configuration window e2 7 Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceedi
139. m within these operating systems by using a WIA compliant scanner WPA Wi Fi Protected Access WPA is a class of systems to secure wireless Wi Fi computer networks which was created to improve upon the security features of WEP Glossary 268 Glossary WPA PSK WPA PSK WPA Pre Shared Key is special mode of WPA for small business or home users A shared key or password is configured in the wireless access point WAP and any wireless laptop or desktop devices WPA PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic document developed by Microsoft It is an XML based specification based on a new print path and a vector based device independent document format Glossary 269 Index A accessories installing 67 ordering 56 AirPrint 171 AnyWeb Print 213 B buttons eco 22 23 print screen 22 23 wps 23 C cleaning inside 74 outside 73 pickup roller 76 cleaning a machine 73 control panel 22 convention 12 D default settings tr
140. machine Otherwise you could damage the machine This could cause an explosion or uncontrollable fire When storing supplies such as toner cartridges keep them away Keep the power cable and the contact surface of the plug clean O from children from dust or water Otherwise this could result in electric shock or fire Toner dust can be dangerous if inhaled or ingested Do not remove any covers or guards that are fastened with Using recycled supplies such as toner can cause damage to the 9 screws machine e Fuser units should only be repaired by a certified service In case of damage due to the use of recycled supplies a service technician Repair by non certified technicians could result in fee will be charged fire or electric shock For lies that contain toner dust toner cartridge waste toner e The machine should only be repaired by a Samsung service ji HRP f t g bottle imaging unit etc follow the instructions below technician e When disposing of the supplies follow the instructions for disposal Refer to the reseller for disposal instructions z e Do not wash the supplies u usage ppiy g Fora waste toner bottle do not reuse it after emptying the bottle If you do not follow the instructions above it may cause machine A Caution malfunction and environmental pollution The warranty does not cover damages caused by a user s carelessness When toner gets on you
141. may not be available depending on models or countries see Features by models on page 8 Accessory Function Part name Memory module Extends your machine s memory capacity ML MEM370 512 MB Optional tray p If you are experiencing frequent paper supply problems you can attach an additional 520 sheet tray SL SCF38004 SL SCF3805 IEEE 1284B parallel Allows you to use various interface ML PAR100 Connector 2 e When installing the printer driver with an IEEE1284B parallel connector the machine might not be found and after installing the printer driver only basic printing features are available e If you want to check the machine s status or set the settings connect the machine to a computer with a USB cable or a network If you use the IEEE 1284B parallel connector you can not use the USB cable at Not available for M332xND 382xD Not available for M382xD Plain paper 80 g m 20 Ib bond For M3320ND M3820ND M3820DW M4020ND For M3325ND M3825ND M3825DW M4025ND To use the optional IEEE 1284B parallel connector plug it to the UBS port and the 5V output port nman o 3 Maintenance E Available maintenance parts To purchase maintenance parts contact the source where you bought the machine Replacing maintenance parts can be performed only by an authorized service provider dealer or the retailer where you bought the machine The warranty does not cover the replacement of any mainte
142. med paper New paper has sharp edges and can cause painful cuts When printing large quantities the bottom part of the paper output area may get hot Do not allow children to touch Burns can occur When removing jammed paper do not use tweezers or sharp metal objects It can damage the machine Do not allow too many papers to stack up in the paper output tray It can damage the machine 1 Introduction la Safety information O Do not block or push objects into the ventilation opening A Caution This could result in elevated component temperatures which can cause damage or fire i O Before moving the machine turn the power off and disconnect all Use of controls or adjustments or performance of procedures other A A l ba eae cords The information below are only suggestions based on the than those specified herein may result in hazardous radiation f units weight exposure If you have a medical condition that prevents you from lifting do This machine s power reception device is the power cord not lift the machine Ask for help and always use the appropriate To switch off the power supply remove the power cord from the amount of people to lift the device safety electrical outlet Then lift the machine e Ifthe machine weighs under 20 kg 44 09 Ibs lift with 1 person e Ifthe machine weighs 20 kg 44 09 Ibs 40kg 88 18 Ibs lift Installation Moving with 2 people If
143. n get help support application machine drivers manuals and order information from the Samsung website www samsung com gt find your product gt Support or Downloads About this user s guide This user s guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage Read the safety information before using the machine If you have a problem using the machine refer to the troubleshooting chapter Terms used in this user s guide are explained in the glossary chapter All illustrations in this user s guide may differ from your machine depending on its options or model you purchased The screenshots in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to printer or MFP General icons Icon Text Description Gives users information to protect the machine from A Caution possible mechanical damage or malfunction Provides additional information or detailed Note E specification of the machine function and feature 1 Introduction a Safety information These warnings and precautions are included to prevent injury to you and others and to prevent
144. n international non profit professional organization for the advancement of technology related to electricity IEEE 1284 A shade of gray that represent light and dark portions of an image when color images are converted to grayscale colors are represented by various shades of gray Halftone An image type that simulates grayscale by varying the number of dots Highly colored areas consist of a large number of dots while lighter areas consist of a smaller number of dots Mass storage device HDD Mass storage device HDD commonly referred to as a hard drive or hard disk is a non volatile storage device which stores digitally encoded data on rapidly rotating platters with magnetic surfaces The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible service the internal website IP address An Internet Protocol IP address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Pr
145. n try printing again 2 Menu Overview and Basic Setup EI Media and tray 4 When you print a document set the paper type and size for the Multi To see for paper weights for each sheet refer to Print media specifications on purpose or Manual feeder tray see Setting the paper size and type on page 103 page 44 Multi purpose or T T 1 i a ak wld Optlonalitray manual feeder tray Printing on special media Plain n The table below shows the special media usable in tray Thick kd kd F The paper setting in the machine and driver should match to print without a Thigker paper mismatch error Thin e To change the paper setting set in the machine from the Samsung Easy Printer Bond Manager select 4 Switch to advanced mode gt Device Settings Color CardStock Or if your machine supports a display screen you can set it using the NE Menu aalaga f button on the control panel Labels Then set the paper type from the Printing preferences window gt Paper tab gt Transparency Paper Type see Opening printing preferences on page 47 Envelope Preprinted 2 e When using special media we recommend you feed one sheet at a time see Print media specifications on page 103 Cotton e Illustrations on this user s guide may differ from your machine Recycled depending on its options or models Check your machine type see Front view on page 20 Archi
146. n try to restart the job from the beginning Since Unified Linux Driver locks the port while printing the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs If this situation occurs try to release the port by selecting Release port in Port configuration window When printing a document over the The CUPS Common UNIX Printing System version distributed with SUSE Linux 9 2 cups 1 1 21 has a problem with ipp network in SuSE 9 2 the printer does not Internet Printing Protocol printing Use the socket printing instead of ipp or install later version of CUPS Common UNIX print Printing System cups 1 1 22 or higher KU Refer to the Linux User s Guide that came with your computer for further information on Linux error messages 6 Troubleshooting 251 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used Problem The PostScript file cannot be printed Possible cause The PostScript driver may not be installed correctly Solution e Install the PostScript driver see Software Installation on page 123 Print a configuration page and verify that the PS version is available for printing Ifthe problem persists contact a service representative Limit Check Error report prints The print job was too complex You might need to r
147. nal 2 Using a Network Connected Machine 140 Installing driver over the network Ul 9 10 11 12 Specify any printer description in the Description field This is optional Specify the printer location in the Location field Type the IP address or DNS name of the printer in the Device textbox for network connected printers On IBM AIX with jetdirect Queue type only the DNS name is possible numeric IP address is not allowed Queue type shows the connection as Ipd or jetdirect in the corresponding list box Additionally usb type is available on Sun Solaris OS Select Copies to set the number of copies Check the Collate option to receive copies already sorted Check the Reverse Order option to receive copies in the reverse order Check the Make Default option to set this printer as default Click OK to add the printer 2 Using a Network Connected Machine nat IPv6 configuration A IPv6 is supported properly only in Windows Vista or higher From the control panel Activating IPv6 2 e Some features and optional goods may not be available depending on a model or country see Features by models on page 8 or Menu overview on page 30 If the IPv6 network seems to not be working set all the network setting K Accessing menus may differ from model to model see Accessing the to the factory defaults and try again using Clear Setting menu on page 30 It may be necessary to press OK to navigate to lower
148. nance parts once it has reached its Average yield Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below should be replaced when the life span of each item has been met Parts Tray 1 roller Approx 90 000 pages Average yield Tray 1 retard roller Approx 60 000 pages Tray 2 roller Approx 200 000 pages Tray 2 retard roller Approx 100 000 pages MP roller Approx 100 000 pages MP retard roller Approx 80 000 pages Transfer roller Approx 100 000 pages Fuser unit a It will be affected by the operating system used computing performance application software connecting method media media size and job complexity Approx 90 000 pages 3 Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light temperature An environment with salty air and humidity Samsung suggests users follow these recommendations to ensure optimal performance highest quality and longest life from your new Samsung toner cartridge Handling instructions Store this cartridge in the same environment in which the printer will be used This should be in controlled temperature and humidity conditions The toner Donot touch the surface of the photoconductive
149. nd Basic Setup El Menu overview Emulation Emulation Type Setup Network TCP IP IPv4 DHCP BOOTP Static TCP IP IPv6 IPv6 Protocol DHCPv6 Config Ethernet Ethernet Port Ethernet Speed 802 1x Wi Fi Wi Fi On Off Wi Fi Settings WPS Wi Fi Direct Wi Fi Signal CLR Wi Fi Set Protocol Mgr HTTP WINS SNMPv1 v2 UPnP SSDP mDNS SetIP SLP Network Conf Clear Setting Job Management Active Job Secured Job Stored Job Print Delete Filing Policy Change Name Overwrite a This option is available when the optional memory installed or RAM Disk is checked b M382xDW only 2 Menu Overview and Basic Setup 32 Machine s basic settings L For models that do not have the display screen on the control panel set the machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager gt Switch to advanced mode gt Device Settings see Device Settings on page 221 After installation is complete you may want to set the machine s default settings To change the machine s default settings follow these steps L It may be necessary to press OK to navigate to lower level menus for some models Select F7 Menu button on the control panel Press System Setup Select the option you want then press OK e Language Change the language that is displayed on the control pane
150. ne drivers should beinstalled on the OS specific location this command applies to only application software xor X Uses existing machine driver files to create printer instance if it is already installed This command provides a way to install a printer instance that uses installed printer driver files without installing an additional driver 2 Using a Network Connected Machine 136 Installing driver over the network Command line up lt printer name gt or UP lt printer Definition Removes only specified printer instance and not the driver files Description This command provides a way to remove only specified printer instance from your system without effecting name gt other printer drivers It will not remove printer driver files from your system dor Uninstalls all device drivers This command will remove all D and applications from your installed device drivers and system application software from your system v lt share name gt or V lt share name gt Shares installed machine and add other available platform drivers for Point amp Print It will install all supported Windows OS platform s machine drivers to system and share it with specified lt share name gt for point and print o or Opens Printers and Faxes This command will open O folder after installation Printers and Faxes folder after the silent installation
151. nection using USB cable on the Printer Connection Type screen After searching the wireless networks a list of wireless networks your machine has searched appears Click Advanced Setting Enter the wireless Network Name Enter the SSID name you want SSID is case sensitive e Operation Mode Select ad hoc e Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz e Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network Encryption Select the encryption None WEP64 WEP128 e Network Password Enter the encryption network password value e Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad hoc network has security enabled Select Open System or Shared Key for the authentication and click Next e WEP Wired Equivalent Privacy is a security protocol preventing unauthorized access to your wireless network WEP encrypts the data portion of each packet exchanged on a wireless network using a 64 bit or 128 bit WEP encryption key 2 Using a Network Connected Machine 155 Wireless network setup 6 K The window showin
152. neral information about your machine You can check information such as the machine s model name IP address or Port name and machine status WA You can view the online User s Guide Troubleshooting button This button opens the Troubleshooting Guide when an error occurs You can directly open the necessary section in the user s guide Application information Includes links for changing to the advanced settings switching Ul refresh preference setting summary help and about 2 The 73 button is used to change the user interface to the advanced settings user interface see Advanced settings user interface overview on page 220 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced settings If you connect your machine to a network the SyncThru Web Service icon is enabled Contents area Displays information about the selected machine remaining toner level and paper The information will vary based on the machine selected Some machines do not have this feature Order supplies Click on the Order button from the supply ordering window You can order replacement toner cartridge s from online Select the Help menu from the window and click on any option you want to know about Advanced settings user interface overview The advanced user interface is intended to be used by the
153. net Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can be set to print after each job or only after failed transmissions TIFF Tagged Image File Format TIFF is a variable resolution bitmapped image format TIFF describes image data that typically come from scanners TIFF images make use of tags keywords defining the characteristics of the image that is included in the file This flexible and platform independent format can be used for pictures that have been made by various image processing applications Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner Toner is a powder used in laser printers and photocopiers which forms the text and images on the printed paper Toner can be fused by by a combination of heat pressure from the fuser causing it to bind to the fibers in the paper Glossary Glossary TWAIN Watermark An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program It is an image capture API for Microsoft Windows and Apple Mac operating systems UNC Path Uniform Naming Convention UNC is a stand
154. ng 3 Double click the CD ROM icon that appears on your Mac desktop 9 Find the machine s MAC address from the Network Configuration Report For Mac OS X 10 8 Double click the CD ROM that appears on Finder see Printing a network configuration report on page 130 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 Double click the MAC_Installer folder gt Installer OS X icon Click Continue 8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct Read the license agreement and click Continue N OQ U Kk Click Agree to agree to the license agreement 2 Using a Network Connected Machine 131 Wired network setup 8 11 12 13 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install Enter the password and click OK Select Network connection on the Printer Connection Type and click Set IP Address button Click the icon in the SetIP window to open the TCP IP configuration window Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Printing a network configuration report
155. ng to locate machines on large networks MFP Multi Function Peripheral MFP is an office machine that includes the following functionality in one physical body so as to have a printer a copier a fax a scanner and etc Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist mostly of white space this minimizes the transmission time of most faxes MMR Modified Modified READ MMR is a compression method recommended by ITU TT 6 Modem A device that modulates a carrier signal to encode digital information and also demodulates such a carrier signal to decode transmitted information MR Modified Read MR is a compression method recommended by ITU T T 4 MR encodes the first scanned line using MH The next line is compared to the first the differences determined and then the differences are encoded and transmitted Glossary 264 Glossary NetWare OSI A network operating system developed by Novell Inc It initially used cooperative multitasking to run various services on a PC and the network protocols were based on the archetypal Xerox XNS stack Today NetWare supports TCP IP as well as IPX SPX OPC Organic Photo Conductor OPC is a mechanism that make
156. ng website to install the printer software http www samsung com gt find your product gt Support or Downloads Install the Linux driver and add network printer oO ON AU PWD 11 12 Make sure that the machine is connected to your network and powered on Also your machine s IP address should have been set Download the Unified Linux Driver package from the Samsung website Extract the UnifiedLinuxDriver tar gz file and open the new directory Double click the cdroot gt autorun The Samsung installer window opens Click Next The add printer wizard window opens Click Next Select network printer and click Search button The machine s IP address and model name appears on list field Select your machine and click Next Input the printer description and Next After the machine is added click Finish When installation is done click Finish 2 Using a Network Connected Machine 138 Installing driver over the network Add a network printer To use the UNIX printer driver you have to install the UNIX printer driver package first then setup the printer You can download the UNIX printer driver package from the Samsung website http www samsung com gt find your Double click the Unified Driver Configurator product gt Support or Downloads Click Add Printer The Add printer wizard window opens Click Next Installing the UNIX printer driver package Select Network printer and click the Search butt
157. nnected with selected printer e Click Port tab f Click Configure Port button g Checkif Printer Name or IP Address is the IP address on the network configuration Sheet 3 Change the printer port s IP address if it is different from the network information report s If you want to use the software installation CD to change the port IP Connect to a network printer Then reconnect the IP address 2 Using a Network Connected Machine Wireless network setup Fora Static network environment The machine uses the static address when the computer is configured to static address For example If the computer s network information is as shown below P address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below Paddress 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 Other problems If problems occur while using the machine on a network check the following For information on the access point or wireless router refer to its own user s guide You cannot enable wired and wireless networks at the same time Your computer access point or wireless router or machine may not be turned on Check the wireless reception around the machine If the router is far from the machine or there is an obstacle you might have difficulty receiving the signal Cycle the power for the access point or wireless route
158. nsult the network administrator your machine When SyncThru Web Service opens click Settings gt Network Settings see Using SyncThru Web Service on page 215 Wi Fi Option Description Selects the appropriate protocol and configure parameters to use the network environment see Setting IP address on page 130 TCP IP IPv4 cA There are lots of parameters to be set If you are not sure leave as is or consult the network administrator Selects this option to use the network environment TCP IP IPv6 a eve through IPv6 see IPv6 configuration on page 142 Select this option to use the wireless network see Wireless network setup on page 145 3 Useful Setting Menus 186 Network Option Protocol Mgr Description Option You can activate or deactivate the following protocols HTTP You can sets whether to use SyncThru Web Service or not Clear Setting WINS You can configure the WINS server WINS Windows Internet Name Service is used in the Windows operating system SNMP V1 V2 You have to enable this option to use SNMP V1 V2 protocol Administrator s can use SNMP to monitor and manage machines on the network UPnP SSDP You have to enable this option to use UPnP SSDP protocol MDNS You have to enable this option to use MDNS Multicast Domain Name System protocol SetIP You have to enable this option to use SetIP protocol SLP You can configure SLP Service L
159. nter driver Samsung Easy Printer Manager Device Settings Samsung Printer Status Direct Printing Utility e Samsung AnyWeb Print e SyncThru Web Service M382xND M382xDW only SyncThru Admin Web Service M382xND M382xDW only Easy Eco Driver Easy Capture Manager a Download the software from the Samsung website and install it http www samsung com gt find your product gt Support or Downloads Before installing check whether your computer s OS support the software Included Blank Not available Features by models Variety feature Features M332x series M382x series M402x series Hi Speed USB 2 0 IEEE 1284B parallel connector a Q a Network Interface Ethernet 10 100 Base TX wired e LAN M382xND M382xDW only Network Interface Ethernet 10 100 1000 Base TX wired LAN Network Interface 802 11b g n wireless LAN ba M382xDW only Eco printing O Duplex 2 sided printing USB memory interface O Memory module M382xND M382xDW only O Optional tray Tray2 j d y M382xND M382xDW only AirPrint Google Cloud Print a If you use the parallel port you cannot use the USB cable b Depending on your country wireless LAN card may not be available For some countries only 802 11 b g can be applied Contact your local Samsung dealer or the retailer
160. o the electricity supply first 2 Turn the switch on 4 If you want to turn the power off press the Power Wakeup button 1 Introduction 24 Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable If your machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 133 KA e If you are a Mac Linux or UNIX operating systems user refer to the Installation for Mac on page 124 Installation for Linux on page 126 or Installing the UNIX printer driver package on page 139 e Theinstallation window in this User s Guide may differ depending on the machine and interface in use e Only use a USB cable no longer than 3 meters 118 inches 1 Introduction Fa Installing the driver locally Collection Program optional Then click Next Windows 1 Welcome 2 Connecting Printers 1 Make sure that the machine is connected to your computer and powered on Fr Before installing any software you must accept the following agreement Click each link to review detailed information 2 Insert the supplied software CD into your CD ROM drive The software End User License Agreement have reviewed and accept the term of the License Agreement If the installation window does not appear cl
161. o use it as your network machine The following table shows the network environments supported by the machine Items Specifications Network interface e Ethernet 10 100 1000 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 5 10 8 UNIX OS Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD AirPrint Google Cloud Print SNMPv 1 2 3 HTTP IPSec TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP IPSec Wireless security Authentication Open System Shared Key WPA Personal WPA2 Personal PSK Encryption WEP64 WEP128 TKIP AES 5 Appendix 108 Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements Laser safety statement The printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class I 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 2007 Class laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition
162. ocation Protocol settings This protocol allows host applications to find services in a local area network without prior configuration KA Turn the power off and on after you change this option Network Conf This list shows information on your machine s network connection and configuration see Printing a network configuration report on page 130 Description Reverts the network settings to the default values e Turn the power off and on 3 Useful Setting Menus Job Management 2 This feature is not supported for M382xD e Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press T3 Menu gt Job Management on the control panel Item Description Active Job Shows the print job lists that are waiting to be printed Secured Job Shows the print job lists that are secured on the disk Stored Job Shows the print job lists that are stored on the disk ue If the memory already has the same name when you Filing Policy tent entered a new file name you can rename or overwrite it 3 Useful Setting Menus 4 Special Features This chapter explains special printing features Altitude adjustment Entering various characters Printing features Using optional device features r The procedures in this chapter are mainly based on Windows 7
163. oller Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine e Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 3 Maintenance I Tips for moving amp storing your machine When moving the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely 3 Maintenance 4 Troubleshooting This chapter gives helpful information for what to do if you encounter an error Tips for avoiding paper jams 79 Clearing paper jams 80 Understanding the status LED 92 Understanding display messages 95 a This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 234 If you cannot find a solution in the User s Guide or the problem persists call for service i Tips for avoiding paper jams By selecting the correct medias
164. ompatible with your machine in the future For example it might be in toner low see Specifications on page 101 status which may lead to toner empty status e Available for Windows OS users only see Software on page 9 I Error The machine has at least one error Samsung I rintcr status Samsung Printer Status overview If an error occurs while operating you can check the error from the Samsung Printer Status Samsung Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab gt Printer Status button 2 3 4 These icons appear on the Windows task bar Option Order Supplies User s Guide JL Toner Level You can view the level of toner remaining in each toner cartridge The machine and the number of 1 toner cartridge s shown in the above window may differ depending on the machine in use Some machines do not have this feature 5 Useful Management Tools 222 Using Samsung Printer Status 2 Option You can set printing job alert related settings 3 Order Supplies You can order replacement toner cartridge s from online User s Guide You can view the online User s Guide WA This button opens the Troubleshooting a Guide when an error occurs You can directly open the troubleshooting section in the user s guide 5 Close Close the window 5
165. on The installation procedure is common for all variants of UNIX OS mentioned The printer s IP address and model name appears on list field 1 From the Samsung website download and unpack the UNIX Printer Driver package to your computer Select your machine and click Next 2 Acquire root privileges Enter the printer description and click Next u O N Au A W N After the machine is added click Finish WA e Make sure your machine supports the UNIX operating system before Copy the appropriate driver archive to the target UNIX computer Ca w See administration guide of your UNIX OS for details 4 Unpack the UNIX printer driver package 4 installing the UNIX printer driver see Operating System on page 8 For example on IBM AIX use the following commands The commands are marked with when typing the commands do not gzip d lt enter the package name tar xf type ska Some features and optional goods may not be available depending on 5 Goto the unpacked directory model or country see Operating System on page 8 2 Using a Network Connected Machine 139 Installing driver over the network 6 Run the install script install i install is the installer script file which is used to install or uninstall the UNIX Printer Driver package Use chmod 755 install command to give the permission to the installer script Execute the install c command to ver
166. on is the type often used with calendars From your Mac application select Print from the File menu Select Layout from the drop down list under Orientation Select a binding orientation from the Two Sided option Select the other options to use 1 2 3 4 5 Click Print and the machine prints on both sides of the paper A If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on both sides of paper when you are printing more than 1 copy 4 Special Features 203 Printing features Using help Printing from applications Click the question mark on the bottom left corner of the window and click on the topic you want to know about A pop up window appears with information about that option s feature which is provided from the driver Printer 10 88 181 197 Ma Presets Standard Mm Copies iJ M Collated C Two Sided Pages All OFrom 1 to 1 Paper Size A4 Z 20 99 by 29 70 cm Orientation la NG Layout Pages per Sheet 1 a Layout Direction 2 S NM N ala lol Firs Border None Two Sided Off 3 _ Reverse Page Orientation QED Genes a tow Cara Cam Some features may not be available depending on models or options It means that the features are not supported There are a lot of Linux applications that allow you to print using Common UNIX Printing System CUPS You can print on your machine from any such
167. on page 130 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Linux Before using the SetIP program disable the computer firewall from System Preferences or Administrator A W N a The following instructions may vary from your model or operating systems Open opt Samsung mfp share utils Double click the SetIPApplet html file Click to open the TCP IP configuration window Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Printing a network configuration report on page 130 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 The machine will automatically print the Network Configuration Report 2 Using a Network Connected Machine 132 Installing driver over the network 2 e Some features and optional goods may not be available depending on model or country see Features by models on page 8 e The machine that does not support the network interface it will not be able to use this feature see Rear view on page 21 e You can install the printer dri
168. only c 1 sheet for manual feeder d The smoothness of the labels used in this machine is 100 to 250 sheffield This means the numeric level of smoothness e The paper types available in multi purpose tray Plan Thick Thicker Thin Cotton Colored Pre printed Recycled Envelope Transparency Labels Cardstock Bond Archive f The paper types available in tray 1 Plan Thick Thin Recycled Cardstock Bond Archive 5 Appendix 104 i Specifications System requirements Microsoft Windows Operating system Requirement recommended CPU RAM free HDD space Windows XP Intel Pentium IlI 933 MHz Pentium IV 1 GHz 128 MB 256 MB 1 5 GB Windows Server 2003 Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz Pentium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme e DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 GHz x86 or 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Internet Explorer 6 0 or higher is the minimum requirement for all Windows operating sys
169. or code e Green and Yellow Earth Blue Neutral e Brown Live If the wires in the mains lead do not match the colors marked in your plug do the following You must connect the green and yellow wire to the pin marked by the letter E or by the safety Earth symbol or colored green and yellow or green You must connect the blue wire to the pin which is marked with the letter N or colored black 5 Appendix 114 Regulatory information You must connect the brown wire to the pin which is marked with the letter L or colored red You must have a 13 amp fuse in the plug adaptor or at the distribution board Declaration of conformity European countries Approvals and Certifications Hereby Samsung Electronics declares that this ProXpress M332xND ProXpress M382xD ProXpress M382xND ProXpress M402xND is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC Hereby Samsung Electronics declares that this ProXpress M382xDW is in compliance with the essential requirements and other relevant provisions of R amp TTE Directive 1999 5 EC The declaration of conformity may be consulted at www samsung com go to Support gt Download center and enter your printer MFP name to browse the EuDoC January 1 1995 Council Directive 2006 95 EC Approximation of the laws of the member states related to low voltag
170. ork Setting Confirm window If it shows Static click Change TCP IP to change the assignment method to Receive IP address automatically DHCP For the Static method If the IP address assignment method is Static check if Static is shown in the Wireless Network Setting Confirm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 13 When the window that tells you that the network cable connection is confirmed appears disconnect the network cable and click Next If the network cable is connected it may have trouble finding the machine when configuring the wireless network 14 The wireless network connects according to the network configuration 15 Wireless network set up is completed After installation is finished click Quit KU After completing the wireless network connection you need to install a machine driver to print from an application see Installation for Mac on page 124 Using a network cable KU Machines that do not support the network port will not be able to use this feature see Rear view on page 21 2
171. other printer drivers 1 Right click on your machine 4 Right click your machine and select Set as Default Printer E connected to the selected printer If Printing preferences has a B you can select other printer drivers connected to the selected printer 1 2 3 4 Select Printing preferences Change the settings on each tab 5 6 Click OK 4 Special Features 192 Printing features Using advanced print features e See Features by models on page 8 e XPS printer driver used to print XPS file format The XPS printer driver can be installed only on Windows Vista OS or higher Install optional memory when an XPS job does not print because the printer is out of memory You can install the XPS printer driver when you insert the software CD into your CD ROM drive For windows select the printer XPS driver in the Select Software to Install window Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window Select Printer 4 a UE n Status Ready Location Comment Page Range AI Number of copies 1 Selection Curent Page Pages Collate 111 2 2 33 pit Conce J pp 2 Click Print 3 Type in the destination path and the file name and then click OK For example c Temp file name 9 If you type in only the file name the file is automatically saved in My Documents Do
172. otocol standard Glossary 262 Glossary IPM ITU T The Images Per Minute IPM is a way of measuring the speed of a printer An IPM rate indicates the number of single sided sheets a printer can complete within one minute IPP The Internet Printing Protocol IPP defines a standard protocol for printing as well as managing print jobs media size resolution and so forth IPP can be used locally or over the Internet to hundreds of printers and also supports access control authentication and encryption making it a much more capable and secure printing solution than older ones IPX SPX The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications Its main tasks include standardization allocation of the radio spectrum and organizing interconnection arrangements between different countries to allow international phone calls A T out of ITU T indicates telecommunication ITU T No 1 chart Standardized test chart published by ITU T for document facsimile transmissions JBIG IPX SPX stands for Internet Packet Exchange Sequenced Packet Exchange It is a networking protocol used by the Novell NetWare operating systems IPX and SPX both provide connection services similar to TCP IP with the IPX protocol having similarities to IP and SPX having similarities to TCP IPX SPX was primarily designed for local area netwo
173. ou may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 62 If the problem persists the machine may require repairing Contact a service representative 6 Troubleshooting Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray AaBbCc e Change the printer s paper option and try again Go to Printing Preferences click the Paper tab and set type to Thin see AaBbCc Opening printing preferences on page 47 AaBbCc Lo o oA DERC An unknown image Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above n atow The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your machine see iiaa Altitude adjustment on page 190 Loose toner Light print or contamination occurs 6 Troubleshooting 248 Operating system problems Condition File in Use message appears during
174. ount of toner left in the cartridge Usage Counters Shows the usage count by print types simplex and duplex e Current Settings Shows the machine s and network s information e Print information Prints reports such as system related reports e mail address and font reports Settings tab This tab allows you to set configurations provided by your machine and network You need to log in as an administrator to view this tab e Machine Settings tab Sets options provided by your machine Network Settings tab Shows options for the network environment Sets options such as TCP IP and network protocols This tab allows you to set system and network security information You need to log in as an administrator to view this tab e System Security Sets the system administrator s information and also enables or disables machine features e Network Security Sets settings for HTTPs IPSec IPv4 IPv6 filtering 802 1x and Authentication servers e User Access Control Classifies users into several groups according to each user s role Each user s authorization authentication and accounting will be controlled by the group s role definition Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails You can also connect to Samsung website or download drivers by selecting the Link menu Firmware Upgrade Upgrade your machine s firmware
175. ox 5 000 pages e M3320 M3820 M4020 series MLT D203L eanaicartidue M3325 M3825 M4025 series MLT D204L g Approx 10 000 pages e M3820 M4020 series MLT D203E e M3825 M4025 series MLT D204E Approx 15 000 pages e M4020 series MLT D203U e M4025 series MLT D204U Approx 30 000 pages e M3325 M3825 M4025 series MLT R204 Imaging Unit based on 3 average letter A4 size pages for print job a Declared yield value in accordance with ISO IEC 19752 KA Depending on the options percentage of image area and job mode used the toner cartridge s lifespan may differ When purchasing new toner cartridges or other consumables these must be purchased in the same country as the machine you are using Otherwise new toner cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the specific country conditions 3 Maintenance 54 Available consumables Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty 3 Maintenance 155 j Available accessories You can purchase and install accessories to enhance your machine s performance and capacity 2 Some features and optional goods
176. person responsible for managing the network and machines 5 Useful Management Tools 220 Using Samsung Easy Printer Manager Some menus may not appear in the display depending on options or models If so it is not applicable to your machine Device Settings You can configure various machine settings such as machine setup paper layout emulation network and print information Alert Settings Windows only This menu includes settings related to error alerting Printer Alert Provides settings related to when alerts will be received Email Alert Provides options relating to receiving alerts via email Alert History Provides a history of device and toner related alerts Job Accounting Provides querying of quota information of the specified job accounting user This quota information can be created and applied to devices by job accounting software such as SyncThru or CounThru admin software 5 Useful Management Tools 221 Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status Icon Mean Description 5 Normal The machine is in ready mode and experiencing no r TheSamsung Printer Status window and its contents shown in this user s So eee fi guide may differ depending on the machine or operating system in use I Warning The machine is in a state where an error might occur e Check the operating system s that are c
177. power cord supplied with your machine for safe operation If you are using a cord which is longer than 2 meters 6 feet with a 110V machine then the gauge should be 16 AWG or larger O O OO Otherwise it can cause damage to the machine and could result in electric shock or fire This could result in electric shock or fire When you are working inside the machine replacing supplies or Do not put a cover over the machine or place it in an airtight arang i P p g cleaning the inside do not operate the machine location such as a closet O knang f R Ha You could get injured If the machine is not well ventilated this could result in fire Keep cleaning supplies away from children Do not overload wall outlets and extension cords Children could get hurt O This can diminish performance and could result in electric shock or fire Do not disassemble repair or rebuild the machine by yourself The machine should be connected to O It can damage the machine Call a certified technician when the machine needs repairing the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company 1 Introduction 16 Safety information Do not burn any of the supplies such as toner cartridge or fuser To clean and operate the machine strictly follow the user s guide unit provided with the
178. press the WPS PBC button on the access point or wireless router Press the WPS PBC button on the access point or wireless router The messages are displayed on the display screen in the order below a Connecting The machine is connecting to the access point or wireless router b Connected When the machine is successfully connected to the wireless network the WPS LED light stays on c AP SSID After completing the wireless network connection process the AP s SSID information appears on the display Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 Select KE Menu gt Network gt Wi Fi gt WPS gt ConnectViaPIN on the control panel Or press and hold the o WPS button on the control panel for more than 2 seconds The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the computer that is connected to the access point or wireless router The messages are displayed on the display screen in the order below Connecting The machine is connecting to the wireless network Connected When the machine is successfully connected to the wireless network the WPS LED light stays on c SSID Type After completing the wireless network connection process the AP s SSID information is displayed on the LCD display Insert the supplied software CD into your CD ROM
179. print Store Select this setting to save a document in the optional memory or mass storage device HDD without printing Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the optional memory or mass storage device HDD and then prints it from the optional memory or mass storage device HDD queue decreasing the computer s work load Print Schedule Select this setting to print the document at a specified time e Job Name This option is used when you need to find a stored file using the control panel e UserID This option is used when you need to find a stored file using the control panel The user name automatically appears as the user name that you use to log on Windows Enter Password If the Property of the document you selected is secured you have to enter the password for the document This option is used for loading a stored file using the control panel e Confirm Password Re enter the password to confirm it 4 Special Features 199 Printing features Item Description This option allows you to print with the given permission e User permission If you check this option only users with user permission can start a print job e Group permission If you check this option only groups with group permission can start a print job Job Accounting e e
180. r machine and computer Sometimes cycling the power can recover network communication Check whether firewall software V3 or Norton is blocking the communication If the computer and the machine are connected on the same network and it cannot be found when searching firewall software might be blocking the communication Refer to the user s guide for the software to turn it off and try searching for the machine again Check whether the machine s IP address is allocated correctly You can check the IP address by printing the network configuration report Check whether the access point or wireless router has a configured security password If it has a password refer to the access point or wireless router administrator Check the machine s IP address Reinstall the machine driver and change the settings to connect to the machine on the network Due to the characteristics of DHCP the allocated IP address could change if the machine is not used for a long time or if the access point has been reset Register the product s MAC address when you configure the DHCP server on the access point or wireless router Then you can always use the IP address that is set with the MAC address You can identify the MAC address of your machine by printing a network configuration report see Printing a network configuration report on page 130 2 Using a Network Connected Machine 168 Wireless network setup e Check the wireless environment
181. r clothing do not use hot water to wash Do not disassemble the toner cartridge Q a it Toner dust can be dangerous if inhaled or ingested Hot water sets toner into fabric Use cold water 1 Introduction Safety information When changing the toner cartridge or removing jammed paper Q be careful not to let toner dust touch your body or clothes Toner dust can be dangerous if inhaled or ingested 1 Introduction 18 Machine overview Components Power cord Quick installation guide gt Machine Software CD Misc accessories a The software CD contains the print drivers user s guide and software applications b Miscellaneous accessories included with your machine may vary by country of purchase and specific model 1 Introduction 19 Machine overview This illustration may differ from your machine depending on your model There are various types of machine e Some features and optional goods may not be available depending on model or country see Features by models on page 8 Paper width guides on a multi purpose tray 1 Control panel Tray 2 9 13 Imaging unit 2 Control board cover Tray 1 10 Paper width guides on a manual feeder 14 Output support 3 Multi purpose or manual feeder 11 ni Ka Front cover Toner cartridge tray 4 Paper level indicator Output tray 12 Toner cartridge a Optional Not
182. r is loaded Load paper see Loading paper in the tray on page 36 The toner cartridge is not installed Install the toner cartridge see Replacing the toner cartridge on page 62 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 62 If a system error occurs contact your service representative The connection cable between the computerand Disconnect the machine cable and reconnect it see Rear view on page 21 the machine is not connected properly The connection cable between the computer and _ If possible attach the cable to another computer that is working properly and print a job the machine is defective You can also try using a different machine cable The port setting is incorrect Check the Windows printer settings to make sure that the print job is sent to the correct port If the computer has more than one port make sure that the machine is attached to the correct one 6 Troubleshooting Printing problems Condition The machine does not print Possible cause The machine may be configured incorrectly Suggested solutions Check the Printing Preferences to ensure that all of the print settings are correct The printer driver may be incorrectly installed Uninstall and reinstall the machine s driver The machine is malfunctioning Check the display message on the control panel to see if the machine is in
183. r of devices that can be connected via Wi Fi Direct is 3 Setting up Wi Fi Direct You can enable Wi Fi Direct feature by one of the following methods From the USB cable connected computer recommended After the driver installation is complete Samsung Easy Printer Manager can be set and changes in the Wi Fi Direct can be made K Samsung Easy Printer Manager is Available for Windows and Mac OS users only From the Start menu select Programs or All Programs gt Samsung Printers gt Samsung Easy Printer Manager gt Device Settings gt Network Wi Fi Direct On Off Select On to enable Device Name Enter the printer s name for searching for your printer on a wireless network By default the device name is the model name IP Address Enter the IP address of the printer This IP address is used only for the local network and not for the infrastructure wired or wireless network We recommend using the default local IP address the default local IP address of the printer for Wi Fi Direct is 192 168 3 1 Group Owner Activate this option to assign the printer the Wi Fi Direct group s owner The Group Owner acts similar to a wireless access point We recommend activating this option Network Password If your printer is a Group Owner a Network Password is required for other mobile devices to connect to your printer You can configure a network password yourself or can remember the given Network Password that is
184. r the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe Radio frequency emissions recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic FCC information to the user accessories should not be mixed with other commercial wastes for disposal This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation 5 Appendix aa Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is en
185. return to the ready mode 2 Menu Overview and Basic Setup EJ Menu overview at gt AMANS Information Menu Map Configuration Demo Page Supplies Info Usage Counter Account PCL Font PS Font EPSON Font KSC5843 Font KSC5895 Font KSSM Font Ta Orientation Portrait Landscape Margin Common Margin MP Tray lt Tray X5 Emulation Mar Duplex Off Long Edge Short Edge Paper Copies OO MP Tray Paper Size Paper Type Tray lt x gt Paper Size Paper Type Paper Source Tray 1 Tray 2 MP Tray Auto Graphic Resolution Standard High Resol Clear Text Off Minimum Normal Maximum Auto CR This is used only available when Job Accounting is enabled from the SyncThru Web Admin Service M382xDWonly This option may not be available depending on your country This option only appears when an optional tray is installed This option only appears when small amount of toner is left in the cartridge M3325 M3825 M4025 series only Date amp Time Clock Mode Language Default Paper A4 Letter Power Save Wakeup Event Job Timeout Altitude Adj Normal High 1 High 2 High 3 High 4 SSS EC Auto Continue Auto Tray Swi Paper Substit Tray Protect SkipBlankPages Maintenance CLR Empty Msg Supplies Life Image Mgr TonerLow Alert ImgU Low Alert RAM Disk Toner Save Eco Settings Auto Power Off 2 Menu Overview a
186. rk Configuration Report see Printing a network configuration report on page 130 Link local Address Self configured local IPv6 address Address starts with FE80 Stateless Address Automatically configured IPv6 address by a network router Stateful Address IPv6 address configured by a DHCPV6 server Manual Address Manually configured IPv6 address by a user 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 2 Using a Network Connected Machine 144 Wireless network setup 2 e Make sure your machine supports wireless networking Wireless networking may not be available depending on the model see Features by models on page 8 If the IPv6 network seems to not be working set all the network settings to the factory defaults and try again using Clear Setting Understanding your network type Typically you can only have one connection between your computer and the machine at a time Infrastructure mode This is an environment generally used for homes and SOHOs Small Office Home Office This mode uses an access point to communicate with the wireless machine Ad hoc mode This mode does not use an access point The wireless computer and wireless machine communicate directly Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Password
187. rks LANs and is a very efficient protocol for this purpose typically its performance exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards Joint Bi level Image Experts Group JBIG is an image compression standard with no loss of accuracy or quality which was designed for compression of binary images particularly for faxes but can also be used on other images JPEG Joint Photographic Experts Group JPEG is a most commonly used standard method of lossy compression for photographic images It is the format used for storing and transmitting photographs on the World Wide Web Glossary 263 Glossary LDAP MH The Lightweight Directory Access Protocol LDAP is a networking protocol for querying and modifying directory services running over TCP IP LED A Light Emitting Diode LED is a semiconductor device that indicates the status of a machine MAC address Media Access Control MAC address is a unique identifier associated with a network adapter MAC address is a unique 48 bit identifier usually written as 12 hexadecimal characters grouped in pairs e g 00 00 0c 34 11 4e This address is usually hard coded into a Network Interface Card NIC by its manufacturer and used as an aid for routers tryi
188. roblems Condition Toner specks Suggested solutions The paper may not meet specifications for example the paper may be too moist or rough The transfer roller may be dirty Clean the inside of your machine see Cleaning the machine on page 73 A iC C The paper path may need cleaning Contact a service representative see Cleaning the machine on page 73 A C c Aa lec A BCe AZC ic Dropouts If faded areas generally rounded occur randomly on the page A single sheet of paper may be defective Try reprinting the job AaB b q The moisture content of the paper is uneven or the paper has moist spots on its surface Try a different brand of paper AaBbQd AaBbG e The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper AaBbOG Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening AaBbo printing preferences on page 47 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page e The paper is too rough and a lot of dirt from paper falls to the inner components within the machine so the transfer roller may be dirty Clean the inside of your machine see Cleaning the machine on page 73 e The paper path may need cleaning Clean the inside of your machine see Cleaning the machine on page
189. rollers Before you load preprinted paper verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper reducing print quality 2 Menu Overview and Basic Setup las Media and tray Glossy Photo Recommended media Glossy paper Letter for this machine by HP Brochure Paper Product Q6611A only Recommended media Glossy paper A4 for this machine by HP Superior Paper 160 glossy Product 06616A Setting the paper size and type After loading paper in the paper tray set the paper size and type using the control panel buttons The paper setting in the machine and driver should match to print without a paper mismatch error To change the paper setting set in the machine from the Samsung Easy Printer Manager select 7 Switch to advanced mode gt Device Settings Or if your machine supports a display screen you can set it using the KE Menu button on the control panel Then set the paper type from the Printing preferences window gt Paper tab gt Paper Type see Opening printing preferences on page 47 It may be necessary to press OK to navigate to lower level menus for some models gd AU PWN Select NE Menu button on the control panel Press Paper and select the tray you want Press Paper Size or Paper Type Select the option you want Press OK to save the selection Press GX Cancel to return to ready mode Ifyou want to use special siz
190. rtridge for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Replacing the toner cartridge on page 62 a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 see Available consumables on page 54 The number of pages may be affected by operating environment percentage of image area printing interval media percentage of image area and media size Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing Samsung does not recommend using a non genuine Samsung toner cartridge such as refilled or remanufactured Samsung cannot guarantee a non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine warranty 4 Troubleshooting 96 Understanding display messages Imaging unit related messages Message Not Installed Imaging unit Meaning An imaging unit is not installed Suggested solutions Reinstall the imaging unit An imaging unit is not being detected Reinstall the imaging unit two or three times to confirm it is seated properly If the problem persists contact the service representatives Not remove protective film from toner Remo
191. s 70 to 85 g m 19 to 24 Ibs 70 to 85 g m 19 to 24 Ibs 70 to 85 g m 19 to 24 Ibs Legal 216 x 356 mm 8 5 x 14 inches bond bond bond US Folio 216 x 330 mm 8 5 x 13 inches AA 210 x 297 mm 8 26 x 11 69 inches 250 sheets of 80 g m 50sheetsof80g m 20 1 sheet of 80 g m 20 Ibs Oficio 216 x 343 mm 8 5 x 13 5 inches 20 Ibs bond eons pend JIS B5 182 x 257 mm 7 16 x 10 11 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 82 x 8 26 inches A6 105 x 148 mm 4 13 x 5 82 inches 150 sheets of 75 g m 20 Ibs bond Envelope Envelope Monarch 98x 191 mm 3 87 x 7 5 inches Not available in tray1 75 to 90 g m 20 to 24 Ibs 75 to 90 g m 20 to 24 Ibs Envelope No 10 105 x 241 mm 4 12x 9 5 inches optional tray bond bond Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 37 x 9 01 inches Envelope C6 114 x 162 mm 4 48 x 6 38 inches Thick paper Refer to the Plain Refer to the Plain paper section 86 to 105 g m 23 to 28 Ibs 86 to 105 g m 23 to 28 Ibs 86 to 105 g m 23 to 28 Ibs paper section bond bond bond Thicker paper Refer to the Plain paper section Refer to the Plain paper section Not available in tray1 optional tray 164 to 220 g m 44 to 58 lbs bond 164 to 220 g m 44 to 58 Ibs bond Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g m 16
192. s Examples of common restrictions are listed below A Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 also known as wireless Ethernet and Bluetooth communication devices are examples of devices that provide wireless communication gt PBB gt In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restrictions on the use of wireless devices Since your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Wireless devices ar
193. s LED LED Status Description On Eco mode is on see Eco printing on page 49 Eco Green Off Eco mode is off Turning off this option and continuing to print may damage the device s system Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 The number of pages may be affected by operating environment percentage of image area printing interval graphics media and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing b Some LEDs may not be available depending on model or country see Control panel overview on page 22 When the imaging unit has reached its end of life the machine will stop printing In this case you can choose to stop or continue printing from the SyncThru Web Service Settings gt Machine Settings gt System gt Setup gt Supplies Management gt Imaging Unit Stop or Samsung Easy Printer Manager Device Settings gt System gt Supplies Management gt Imaging Unit Stop 4 Troubleshooting oa Understanding display messages Messages appear on the control panel display to indicate the machine s status or errors Refer to the tables below to understand the messages and their meaning and correct the problem if necessary WA e You can resolve the error with the guideline from the computers s y Printing St
194. s a virtual image for print using a laser beam emitted from a laser printer and it is usually green or rust colored and has a cylinder shape An imaging unit containing a drum slowly wears the drum surface by its usage in the printer and it should be replaced appropriately since it gets worn from contact with the cartridge development brush cleaning mechanism and paper Originals The first example of something such as a document photograph or text etc which is copied reproduced or translated to produce others but which is not itself copied or derived from something else Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterprise PCL Printer Command Language PCL is a Page Description Language PDL developed by HP as a printer protocol and has become an industry standard Originally developed for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format
195. ss 6 labeled with MNO Each time you press 6 the display shows a different letter M N O m n o and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 191 8 TUVtuv8 7 PQRSpqrs7 9 WXYZwxyz9 e You can enter a space by pressing 1 twice 0 amp 0 e To delete the last digit or character press the arrow button ii A_ l1 S These symbols are available when you type for network authentication lt gt Keypad letters and numbers These symbols are available when you type for network authentication Special character sets may differ from your machine depending on its options or the models e Some of the follow key values may not appear depending on the job you are doing 4 Special Features 191 Printing features 2 e For basic printing features refer to the Basic Guide see Basic printing Ifyou want to change the settings for each print job change it in Printing on page 46 Preferences e This feature may not be available depending on model or optional goods see Features by models on page 8 Setting your machine as a default machine Changing the default print settings PAA Windows PAN Click the Windows Start menu Select Control Panel 5 Devices and Printers Select Control Panel 5 Devices and Printers Select your machine If Printing preferences has a B you can select
196. stalled from the Windows Update b Click Store c Search and click Samsung Printer Experience d Click Install Silent installation Mode e Ifyou install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can Silent installation mode is an installation method that does not require any user download from the Samsung website www samsung com gt find your intervention Once you start the installation the machine driver and software product gt Support or downloads are automatically installed on you computer You can start the silent installation e Ifyou want to install Samsung s printer management tools you need to by typing s or S in the command window install them using the supplied software CD Command line Parameters Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 130 Following table shows commands that can be used in the command window e Following command line are effective and operated when command is From Charms select Settings gt Change PC settings gt Devices used with s or S But h H or are exceptional commands that can be operated solely 2 Using a Network Connected Machine 135 Installing driver over the network Command line sor S Definition Starts silent installation Description Installs m
197. structure Allows wireless devices to communicate with each other through an access point ID admin 7 nase Wonn saccueue KA If your network s Operation Mode is Infrastructure select the SSID of the V m p access point If the Operation Mode is Ad hoc select the machine s SSID 5 When the SyncThru Web Service window opens click Network Settings 8 Click Next Click Wireless gt Wizard e2 If the wireless security setting window appears enter the registered password network password and click Next Wizard will help you setup the wireless network configuration However if you want to set the wireless network directly select Custom 9 The confirmation window appears please check your wireless setup If the setup is right click Apply LS 2 Using a Network Connected Machine 162 Wireless network setup a 10 Disconnect the network cable standard or network Your machine should then start communicating wirelessly with the network In case of Ad hoc mode you can use a wireless LAN and wired LAN simultaneously Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Turning the Wi Fi network on off L If your machine has a display you can also turn on off the Wi Fi from the machine s control panel using the Network menu Check whether the network cable is connected to the machine If not connect the machine w
198. t in various operating systems see System requirements on page 105 Your machine is equipped with a USB interface and or a network interface Key benefits Supports various wireless network setting method ES LG Gs ta z e Using the WPS Wi Fi Protected Setup button You can easily connect to a wireless network using the WPS button on the machine and the access point a wireless router e Using the USB cable or a network cable You can connect and set various wireless network settings using a USB cable or a network cable e Using the Wi Fi Direct You can conveniently print from your mobile device using the Wi Fi or Wi Fi Direct feature K See Introducing wireless set up methods on page 146 Features by models Some features and optional goods may not be available depending on model or country Operating System Operating System M332x series M382x series M402x series Windows M382xND M382xDW only e Included Blank Not available Features by models Software You can install the printer driver and software when you insert the software CD into your CD ROM drive For windows select the printer driver and software in the Select Software to Install window Software M332x series M382x series M402x series SPL printer driver o PCL printer driver O M382xND M382xDW only PS printer driver M382xND M382xDW only XPS pri
199. t is connected to the access point or wireless router The LED blinks slowly for up to two minutes until you enter the eight digit PIN The WPS LED blinks in the order below a Thelight blinks fast on the WPS LED The machine is connecting to the access point or wireless router b When the machine is successfully connected to the wireless network the WPS LED light stays on Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network 2 Using a Network Connected Machine 150 Wireless network setup Re connecting to a network Disconnecting from a network When the wireless function is off the machine automatically tries to re connect to the access point or wireless router with the previously used wireless connection settings and address KU In the following cases the machine automatically re connects to the wireless network e The machine is turned off and on again The access point or wireless router is turned off and on again Canceling the connection process To cancel the wireless network connection when the machine is connecting to the wireless network press and release the stop clear on the control panel You need to wait 2 minutes to re connect to the wireless network To disconnect the wireless network connection press the 9 WPS button on the control panel for more than two seconds When the Wi Fi networ
200. tates of America only Correct disposal of this product Waste electrical amp electronic equipment Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect Or call 877 278 0799 State of California Proposition 65 Warning US Only Applicable in countries with separate collection systems X This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California R to publish a list of chemicals known to the State of California to cause cancer or reproductive toxicit Cod should not be disposed of with other household waste at the end of and requires businesses to warn of potential exposure to such chemicals their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these WARNING This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm items from other s of waste and recycle them responsibly to promote the This appliance can cause low level exposure to the chemicals sustainable reuse of material resources which can be minimized by operating the appliance in a well ventilated area Household users should contact eithe
201. tch is on e Ifyou run the printer driver or Samsung Easy Printer Manager the time automatically extends e While the machine is connected to the network or working on a print job Auto Power Off feature doesn t work a M382xDW only b M3325 M3825 M4025 series only 3 Useful Setting Menus 184 Emulation Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press 2 Menu gt Emulation on the control panel Item Emulation Type Description The machine language defines how the computer communicates with the machine Setup Sets the detailed settings for the selected emulation type 3 Useful Setting Menus 185 Network Option Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 Ethernet To change the menu options Press f3 Menu gt Network on the control panel Description Configure the ethernet port and network transmission speed Turn the power off and on after you change this option KA You can also use this feature from the SyncThru Web Service Open the 802 1x Web browser from your networked computer and type the IP address of You can select the user authentication for network communication For detailed information co
202. tems e Users who have administrator rights can install the software e Windows Terminal Services is compatible with your machine 5 Appendix 105 Specifications Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors 512 MB 1 GB 1 GB 867 MHz or faster Power PC G4 G5 Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 8 Intel processors 2 GB 4 GB Linux Items Operating system Requirements Redhat Enterprise Linux WS 4 5 6 32 64 bit Fedora 5 15 32 64 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 11 3 11 4 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 10 10 11 04 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit Debian 4 0 5 0 6 0 32 64 bit CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB 5 Appendix 106 Specifications Items Requirements Free HDD space 1 GB 2 GB Unix Items Requirements Operating system Sun Solaris 9 10 11 x86 SPARC HP UX 11 0 11iv1 11i v2 11i v3 PA RISC Itanium IBM AIX 5 1 5 2 5 3 5 4 6 1 7 1 Power PC Free HDD space Up to 100 MB 5 Appendix Specifications Network environment KU Network and wireless models only see Features by models on page 8 You need to set up the network protocols on the machine t
203. th your computer for further information on Mac error messages 6 Troubleshooting 250 Operating system problems Common Linux problems condition Suggested solutions The machine does not print e Check if the printer driver is installed in your system Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines Make sure that your machine is displayed on the list If not open Add new printer wizard to set up your device e Check if the machine is started Open Printers configuration and select your machine on the printers list Look at the description in the Selected printer pane If its status contains Stopped string press the Start button After that normal operation of the machine should be restored The stopped status might be activated when some problems in printing occurred e Checkifyourapplication has special print option such as oraw If oraw is specified in the command line parameter then remove it to print properly For Gimp front end select print 5 Setup printer and edit command line parameter in the command item encounter error Cannot open port Avoid changing print job parameters via LPR GUI for example while a print job is in progress Known versions of CUPS device file when printing a document Common UNIX Printing System server break the print job whenever print options are changed and the
204. the machine weighs more than 40 kg 88 18 Ibs lift with 4 or more people A Warning The machine could fall causing injury or machine damage Choose a flat surface with enough space for ventilation to place the machine Also consider the space required to open the cover and trays Do not place the machine in an area with dust humidity or water ces The place should be well ventilated and be far from direct light This could result in electric shock or fire heat and humidity When using the machine for a long period of time or printing a ES large number of pages in a non ventilated space it could pollute the air and be harmful to your health Place the machine in a well ventilated space or open a window to circulate the air periodically 1 Introduction a Safety information Do not place the machine on an unstable surface a AWG American Wire Gauge The machine could fall causing injury or machine damage Use only No 26 AWG or larger telephone line cord if necessary Maintenance Checking Otherwise it can cause damage to the machine Make sure you plug the power cord into a grounded electrical A Caution outlet Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine with benzene paint thinner or alcohol do not spray water directly into the machine Otherwise this could result in electric shock or fire Use the
205. the window shows the wireless network devices Select the name SSID of the access point you want to use and click Next If the wireless network is already set up the Wireless Network Information window appears Select I want to install software with the current settings Recommended Then click Next If you cannot find the network name you want to choose or if you want to set the wireless configuration manually click Advanced Setting Enter the wireless Network Name Enter the SSID of the access point SSID is case sensitive e Operation Mode Select Infrastructure e Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPA Personal or WPA2 Personal Select this option to authenticate the print server based on a WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase which is manually configured on the access point and each of its clients e Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES e Network Password Enter the encryption network password value e Confirm Network Password Confirm the encryption network password value e WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless n
206. tically See IPv4 configuration using SetIP Linux on page 132 The machine that does not support the network port it will not be able y to use this feature see Rear view on page 21 Configure the network parameters necessary for the machine to connect to various network environments e TCP IPv6 is not supported by this program 2 Using a Network Connected Machine 129 Wired network setup Printing a network configuration report You can print Network Configuration Report from the machine s control panel that will show the current machine s network settings This will help you to set up a network F Accessing menus may differ from model to model see Accessing the menu on page 30 lt may be necessary to press OK to navigate to lower level menus for some models The machine has the display screen Press the KE Menu button on the control panel and select Network gt Network Conf The machine does not have the display screen Press the Cancel button for more than five seconds on the control panel Using this Network Configuration Report you can find your machine s MAC address and IP address For example MAC Address 00 15 99 41 A2 78 IP Address 169 254 192 192 Setting IP address The machine that does not support the network interface it will not be 4 able to use this feature see Rear view on page 21 e TCP IPv6 is not supported by this progra
207. ting Preferences b Click the Advanced tab and select Edit from the Text drop down list Edit Overlay window appears Overlay c In the Edit Overlay window click Create d Inthe Save As window type a name up to eight characters in the File name box Select the destination path if necessary The default is Creating a new page C Formover overlay e Click Save The name appears on the Overlay List f Click OK or Print until you exit the Print window The file is not printed Instead it is stored on your computer hard disk drive a Click the Advanced tab b Select the desired overlay from the Text drop down list c If the overlay file you want does not appear in the Text drop down list select Edit from the list and click Load Select the overlay file you want to use Overlay If you have stored the overlay file you want to use in an external source you can also load the file when you access the Open window After you select the file click Open The file appears in the Overlay List box and is available for printing Select the overlay from the Overlay Using a page overlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printing an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document Click OK or Print until you exit t
208. tion included herein is subject to change without notice Samsung Electronics is not responsible for any direct or indirect damages arising from or related to use of this user s guide Samsung and the Samsung logo are trademarks of Samsung Electronics Co Ltd Microsoft Windows Windows Vista Windows 7 Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation Google Picasa Google Docs Android and Gmail are either registered trademarks or trademarks of Google Inc Google Cloud Print is a trademark of Google Inc iPad iPhone iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc All other brand or product names are trademarks of their respective companies or organizations Refer to the LICENSE txt file in the provided CD ROM for the open source license information REV 1 00 5 Appendix 119 User s Guide Samsung Printer ProXpress M332x series M382x series ADVANCED M402x series This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ADVANCED Information 178 1 Software Installation Layout 179 Pap
209. tional goods see Software on page 9 Available for Windows and Mac OS users only see Software on page 9 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Download the software from the Samsung website then unpack and install it http www samsung com gt find your product gt Support or Downloads 5 Useful Management Tools 213 Easy Eco Driver This feature may not be available depending on model or optional goods see Software on page 9 Available for Windows OS users only see Software on page 9 With the Easy Eco Driver you can apply Eco features to save paper and toner before printing To use this application Printer Properties 5 Basic tab 5 Start Easy Eco Driver before printing job checkbox should be checked Easy Eco Driver also allows you to do simple editing such as removing images and texts changing fonts and more You can save frequently used settings as a preset How to use 1 Open a document to print 2 Print the document A preview window appears 3 Select the options you want to apply to the document You can see the preview of the applied features 4 Click Print 5 Useful Management Tools 214 Using SyncThru Web Service 1 Click Login on the upper right of the SyncThru Web Service website KA e Internet Explorer 6 0 or higher is the minimum requirement for SyncThru Web Service 2
210. to 19 Ibs bond 60 to 70 g m 16 to 19 Ibs bond 60 to 70 g m 16 to 19 Ibs bond 5 Appendix 103 Specifications k f Print media weight Capacity Type Size Dimensions Tray1 Optional tray Multi purpose tray Manual feeder Transparency Letter A4 Refer to the Plain paper section Not available in tray1 138 to 146 g m 36 81 to 138 to 146 g m 36 81 to optional tray 38 91 Ibs bond 38 91 Ibs bond Labels Letter Legal US Folio Refer to the Plain paper section Not available in tray1 120 to 150 g m 32 to 40 120 to 150 g m 32 to 40 Ibs A4 JIS B5 ISO B5 optional tray Ibs bond bond Executive A5 Card stock Letter Legal US Folio Refer to the Plain paper section 121 to 163 g m 32 to 43 121 to 163 g m 32 to 43 121 to 163 g m 32 to 43 Ibs A4 JIS B5 ISO B5 Ibs bond lbs bond bond Executive A5 Bond paper Refer to the Plain Refer to the Plain paper section 106 to 120 g m 28 to 32 106 to 120 g m 28 to 32 106to 120 g m 28 to 32 Ibs paper section Ibs bond Ibs bond bond Minimum size custom f Multi purpose or manual 60 to 163 g m 16 to 43 Ibs bond feeder tray 76 x 127 mm 2 99 x f 5 inches Not available in optional tray e Tray 1 105 x 148 5 mm 4 13 x 5 85 inches Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b M332xND M382xD series
211. to be cleared For models that supports display screen on the control panel check the display message When the problem is cleared the machine resumes Blinking Small amount of toner is left in the cartridge The estimated cartridge life of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redistributing the toner see Redistributing toner on lt gt A page 60 Status Red A toner cartridge has almost reached its estimated cartridge life It is recommended to replace the toner cartridge see Replacing the toner cartridge on page 62 e The cover is opened Close the cover 6 e There is no paper in the tray when receiving or printing data Load paper in the tray n e The machine has stopped due to a major error Check the display message see Understanding display messages on page 95 A paper jam has occurred see Clearing paper jams on page 80 An imaging unit has almost reached it s estimated cartridge life It is recommended to replace the toner cartridge Blinking The machine is attempting to connect to a wireless network wes Blue On The machine is connected to a wireless network see Wireless network setup on page 145 Off The machine is disconnected from a wireless network On The machine is in power save mode Blue Power Off The machine is in ready mode or machine s power is off 4 Troubleshooting ja Understanding the statu
212. to help users easily understand the features You can check the features available for each model in the Basic Guide see Menu overview on page 30 The following are tips for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing 23 Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the 13 Menu on the control panel this feature is not applicable see Control panel overview on page 22 Some menu names may differ from your machine depending on its options or the models 3 Useful Setting Menus Information Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press 2 Menu gt Information on the control panel Item Menu Map Description Prints the menu map which shows the layout and current settings of this machine Configuration Prints a report on the machine s overall configuration Demo Page Prints the demo page to check whether your machine is printing properly or not Supplies Info Prints supplies information page Usage Counter Prints a usage page The usage page contains the total number of pages printed This is only available
213. toner cartridges online You need to be connected to the Internet to use this feature Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature Printer Settings You can configure various machine settings such as machine setup paper layout emulation networking and print information through SyncThru Web Service Your machine needs to be connected to a network This button will be disabled if your machine is connected via USB cable Device List amp Latest Scanned 6 Image The scan list displays devices that supports Samsung Printer Experience Under the device you can see the latest scanned images Your machine needs to be connected to a network to scan from here This section is for the users with multi functional printers Printing from Windows 8 This section explains common printing tasks from the Start screen Basic printing 1 2 3 4 Open the document to print From the Charms select Devices Select your printer from the list Select the printer settings such as the number of copies and orientation 5 Useful Management Tools 225 Using Samsung Printer Experience 5 Click the Print button to start the print job Cancelling a print job If the printing job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon 4 lt 4
214. tting the toner imaging unit low alert If the amount of toner in the cartridge is low a message or LED informing the user to change the toner cartridge appears You can set the option for whether or not this message or LED appears KA For models that do not support the display screen on the control panel you can set the machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager gt Switch to advanced mode gt Device Settings see Device Settings on page 221 1 Select F Menu gt System Setup gt Maintenance gt TonerLow Alert or ImgU Low Alert on the control panel 2 Select the option you want 3 Press OK to save the selection 3 Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment you need to clean your machine regularly to keep it in the best printing condition and use your machine longer A e Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you Cleaning the outside Clean the machine cabinet with a soft
215. tworking protocol A DHCP server provides configuration parameters specific to the DHCP client host requesting generally information required by the client host to participate on an IP network DHCP also provides a mechanism for allocation of IP addresses to client hosts DIMM Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Dual Inline Memory Module DIMM a small circuit board that holds memory DIMM stores all the data within the machine like printing data received fax data DLNA The Digital Living Network Alliance DLNA is a standard that allows devices on a home network to share information with each other across the network DNS Distinctive Ring Pattern Detection Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers Duplex A mechanism that will automatically turn over a sheet of paper so that the machine can print or scan on both sides of the paper A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle Duty Cycle The Domain Name Server DNS is a system that stores information associated with domain names in a distributed database on networks such as the Internet Dot Matrix Printer A dot matrix
216. ustomer Care Center WebSite ANGOLA 91 726 7864 www samsung com ARGENTINA 0800 333 3733 www samsung com ARMENIA 0 800 05 555 www samsung com AUSTRALIA 1300 362 603 www samsung com 10 SAMSUNG 7267864 R AUSTRIA 0810 a SUNG 7267864 www samsung com 0 07 min AZERBAIJAN 088 55 55 555 www samsung com 8000 4726 www samsung com ae English BAHRAIN www samsung com ae_ar Arabic BELARUS 810 800 500 55 500 www samsung com 02 201 24 18 www samsung com be Dutch BELGIUM www samsung com be_fr French BOLIVIA 800 10 7260 www samsung com BOSNIA 051 133 1999 www samsung com Cote D Ivoire 8000 0077 www samsung com Contact SAMSUNG worldwide 253 Contact SAMSUNG worldwide Country Region Customer Care Center 8009 4000 only from landline WebSite www samsung com CYPRUS 30 210 6897691 from mobile and land line CZECH 800 SAMSUNG 800 726786 www samsung com DENMARK 70701970 www samsung com 1 800 751 2676 www samsung com latin Spanish DOMINICA www samsung com latin_en English 1 800 10 7267 www samsung com latin Spanish ECUADOR www samsung com latin_en English EGYPT 08000 726786 www samsung com EIRE 0818 717100 www samsung com 800 6225 www samsung com latin Spanish EL SALVADOR www samsung com latin_en English ESTONIA 800 7267 www samsung com ee FINLAND 030 6227 515 www samsung com Country Region Customer Care Center WebSite
217. ve a This is feature is availiable when you install and optional tray see Variety feature on page 10 2 Menu Overview and Basic Setup ao Media and tray e Supported Blank Not supported e Donot use envelopes with clasps snaps windows coated lining self adhesive seals or other synthetic materials D l Envelope o not use damaged or poorly made envelopes Be sure the seam at both ends of the envelope extends all the way to the Printing successfully on envelopes depends upon the quality of the envelopes corner of the envelope To print an envelope place it as shown in the following figure 1 Mm sss Co cc vd i Hi SF S BA TS Ib A i KISS 1 Acceptable g alk i 2 Unacceptable S LP J L Pa Envelopes with a peel off adhesive strip or with more than one flap that SI A folds over to seal must use adhesives compatible with the machine s fusing lll temperature for 0 1 second about 170 C 338 F The extra flaps and strips When selecting envelopes consider the following factors might cause wrinkling creasing or jams and may even damage the fuser e For the best print quality position margins no closer than 15 mm from the Weight should not exceed 90 g m otherwise jams may occur edges of the envelope Construction should lie flat with less than 6 mm curl and should not Conana Avoid printing over the area where the envelope s se
218. ve the protective film from the imaging unit Not compatible Imaging unit The imaging unit is not suitable for your machine Install the corresponding cartridge with a Samsung genuine cartridge see Replacing the imaging unit on page 65 Prepare new Image unit Small amount of toner is left in the imaging unit The estimated cartridge life of toner is close Prepare a new imaging unit for a replacement Message Replace new Image unit Meaning An imaging unit has reached its estimated cartridge life Suggested solutions You can choose Stop or Continue as shown on the control panel If you select Stop the printer stops printing If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Replace the imaging unit for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Replacing the imaging unit on page 65 If the machine stops printing replace the imaging unit see Replacing the imaging unit on page 65 Samsung does not recommend using a non genuine Samsung cartridge such as refilled or remanufactured Samsung cannot guarantee a non genuine Samsung cartridge s quality Service or repair required as a result of using non genuine Samsung cartridges will not be covered under the machine warranty 4 Troubleshooting Understanding display messages Message
219. ver see Installing driver over the network on page 133 Installation for Mac 124 Reinstallation for Mac 125 Installation for Linux 126 Reinstallation for Linux 127 r Ifyou are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver locally on page 25 e Only use a USB cable no longer then 3 meter 118 inches Installation for Mac O N QAU A Make sure that the machine is connected to your computer and powered on Insert the supplied software CD into your CD ROM drive Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder Double click the MAC_Installer folder gt Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install Enter the password and click OK 1 0 Select Direct Connection using USB cable on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list If your machine supports fax click Add Fax button to select your fax and add it to your fax list 1 2 After the installation is finished click Close 1 Software Installation 124 Reinstallation for Mac I
220. ver and software when you insert the software CD into your CD ROM drive For Windows select the printer driver and software in the Select Software to Install window 2 Using a Network Connected Machine 133 Installing driver over the network 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 130 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start gt All programs gt Accessories gt Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search gt Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next Before installing any sofware you must accept the following agreement Click each link to review detailed information The software End User License Agreement have reviewed and accept the term of the License Agreement Sele
221. was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network To configure wireless parameters you can use SyncThru Web Service Using SyncThru Web Service Before starting wireless parameter configuration check the cable connection status 2 Using a Network Connected Machine 161 Wireless network setup 1 Check whether or not the network cable is connected to the machine If 7 Select the one Network Name SSID in the list not connect the machine with a standard network cable a AA R pa SSID SSID Service Set Identifier is a name that identifies a wireless network access points and wireless devices attempting to connect to a specific wireless network must use the same SSID The SSID is case sensitive 2 Start a web browser such as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example e Operation Mode Operation Mode refers to the type of wireless connections see Wireless network name and network password on page 145 3 Click Login on the upper right of the SyncThru Web Service website Ad hoc Allows wireless devices to communicate directly with each other in a peer to peer environment http 192 168 1 133 4 Type in the ID and Password then click Login We recommend you to change the default password for security reasons Infra
222. when Job Accounting is enabled Account from the SyncThru Web Admin Service You can print a report of printout counts for each user PCL Font Prints the PCL font list PS Font Prints the PS font list EPSON Font Prints the EPSON font list Item Description KSC5843 Font Prints the KSC5843 font list KSC5895 Font Prints the KSC5895 font list KSSM Font Prints the KSSM font list a This option may not be available depending on your country 3 Useful Setting Menus Layout Description Common Margin Sets the margin for each side of paper MP Tray Sets the paper margins in multi purpose tray Tray X Sets the paper margins for the paper trays Emulation Mar Sets the paper margins for emulation print page Item Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 Margin To change the menu options Press 3 Menu gt Layout on the control panel Item Description Selects the direction in which information is printed ona page Portrait Duplex Orientation Landscape To print on both sides of the paper choose the binding edge Off Disables this option Long Edge 2 ft 3393339339939 he am l NN MI 4999939939939 H Short Edge no im
223. work programs There are several programs available to setup the network settings easily in a network environment For the network administrator especially managing SyncThru Web Admin Service several machines on the network is possible Web based machine management solution for network administrators Before using the programs below set the IP address first SyncThru Web Admin Service provides you with an efficient way of managing y network devices and lets you remotely monitor and troubleshoot network model or country see Features by models on page 8 machines from any site with corporate internet access e Some features and optional goods may not be available depending on Download this program from http solution samsungprinter com SetIP wired network setup This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP IP protocol SyncThru Web Service The web server embedded on your network machine allows you to do the following tasks see Using SyncThru Web Service on page 215 Check the supplies information and status See IPv4 configuration using SetIP Windows on page 130 customize maging setny See IPv4 configuration using SetIP Mac on page 131 Set the email notification option When you set this option the machine status toner cartridge shortage or machine error will be sent to a certain person s email automa
224. y them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service AB57 Germany only Das Ger t ist nicht f r die Benutzung am Bildschirmarbeitsplatz gem BildscharbV vorgesehen 5 Appendix 113 Regulatory information Turkey only e RoHS EEE Yonetmeligine Uygundur This EEE is compliant with RoHS e Bu r n n ortalama ya am s resi 7 y l garanti suresi 2 yildir Thailand only This telecommunication equipment conforms to NTC technical requirement Replacing the Fitted Plug for UK Only Important The mains lead for this machine is fitted with a standard BS 1363 13 amp plug and has a 13 amp fuse When you change or examine the fuse you must re fit the correct 13 amp fuse You then need to replace the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug A If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shock if you plug it into a socket Important warning You must earth this machine 5 The wires in the mains lead have the following col

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