Rocstor BIGROC 1S
Contents
1. 31 INSTRUCTIONS FOR PARTITIONING AND FORMATING FAT 32 TO HFS 32 PARTITIONING AND FORMATTING THE BIGROC 4 BAY DRIVE ON A WINDOWS 6 41 BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 2 INSTRUCTIONS FOR PARTITIONING AND FORMATING FAT 32 TO HFS 44 INTRODUCTION TO FORMATTING 51 EIMITED WARRANTY 53 MECHINICAL SUIPP OR 9 peces 57 TRADEMARKS ACKNOWLEDGEMENTS 58 COPYRIGETES das toli pm e Mi Ema m a saab esse 58 CONTACT INFORMATION eU SERVE PORE RR TRI SEE EE invi M MS 59 BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 3 NOTES BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 4 IMPORTANT NOTICES Safety Notices e The warranty is void if an unauthorized person attempts and or repairs the hard disk drive e Read all Manuals and instructions carefully before using the device Do not spill any liquid or insert any object into the device e Use the device within the specifications indicated including but not limited to power requirements temperature humidity sunlight and magnetism from other devices suc2. vo 16 RAID MODE COMPARISON LIST bre vue eter bie bet ed certo ioe pole 16 NUMBER OF DISKS SUPPORTING EACH RAID 16 a ates saat 17 RAID T MIRRORING 2 dr apr 18 EUM UIDI Me M MA 19 EIE E ERROR BOOKMARK NOT DEFINED O RAID TOTO P fs cere as satan tats Noes Gino cai sas oc cae cade 21 22 POWERON J oc al cl een On uA 23 2110 2 EED LEO CE DUE 23 EXTERNAL BOOTUP PE Dua Eae ue uie ba od ad 24 DISK OUI a A me 25 GEOSS ORY H 26 QUESTIONS amp ANSWERS CONCERNING RAID SYSTEMS cccccccccccccccccccccccccccccccccccccccccceces 27 SPECIFICATIONS Tr 30 PARTITIONING AND FORMATTING THE BIGROC 4 DRIVE ON A MAC
3. iSync 69 iTunes iweb 9 LimeWire o LogMeln Mail amp Microsoft AutoUpdate M mn BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Figure 2 0 Page 33 4 In the Macintosh HD menu click the Applications icon 5 In the Applications menu click on the Utilities icon figure 3 0 EIS Y DEVICES en ux g iDisk El Rocstor gt SHARED Y PLACES Desktop A Applications 3 Documents rocstor Y SEARCH FOR 5 Today 5 Yesterday 5 Past Week All Images Movies All Documents I Utilities 116 hds721010cla332 iCal Applications iChat Cfg jm Firefox 85 Image Capture Google Chrome iMovie Google Chrome copy Intel Mac 000 0002 Google Earth iPhoto amp Google Earth iSync Google Earth alias iTunes Google Earth alias 2 iweb Library LimeWire MAU 1 1 2 Update Log LogMeln Microsoft Office 2004 E a ROCSAFE nual Draft System 621 User Guide formation Users Microsoft AutoUpdate Microsoft Silverlight Photo Booth Preview C QuickTime Player RAID Master Mac R RAID MASTER Mac Remote De onnection Safari Spaces Stickies SS SynergyOSX System Preferences TextEdit Time Machine Ga Utilities x Yahoo Messenger B Activit
4. BIGROC 15 4Bay RAID 1U Rack Mount System User Manual Page 56 TECHNICAL SUPPORT Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Rocstor on the Rocstor branded product or that was included with the Rocstor branded product at the time of your purchase or lease of the product Technical support for software is available for the first ninety 90 days from date of product purchase or lease Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving software technical support After the first ninety 90 days technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee WARNING The individual user should take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer Rocstor makes no representation or warranty as to suitability or fitness of these devices for any specific application Technical Support The Bigroc 4 Bay RAID is backed by free telephone technical support for two 2 years fro
5. Corporate Government and Academic Customers Our Corporate Sales Team s goal is to help our U S A and Canadian customers find a storage solution that best serves their needs We will help you determine your best purchasing options For more information please contact the appropriate department below or call us at 1 888 877 7716 General sales information 5 Rocstor com Corporate sales information corporate sales Rocstor com Educational sales information academic sales Rocstor com Federal State amp Local government sales information government sales QRocstor com Resellers Business Development OEM Partners All Channel National and International Resellers VARs Consultants contact Rocstor Channel Sales In U S call 888 877 7716 Out of USA call 1 818 449 2000 Email reseller_info Rocstor com Thank you for purchasing the Bigroc 1S 4 Bay RAID system Ver 0301L BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 59
6. Y e Disk Description Connection Bus Connection Type Connection ID 4 Options RocStor Total Capacity FireWire Write Status External S M A R T Status 10541026028552613 Partition Map Scheme Figure 8 This volume will be added rnaled ose a volume scheme Set the lume Then click Apply A new volume will be created Size 698 6 GB Revert Apply 698 6 GB 750 156 374 016 Bytes Read Write Not Supported GUID Partition Table 0 BIGROC 15 4Bay RAID 10 Rack Mount System User Manual After selecting the type of format click the Apply tab in the lower right of the screen Page 39 15 The drive will begin to format figure 8 1 and upon completion same icon that first appeared on the Desktop will reappear with your designed name on the Desktop figure 9 0 40e2e0QR FR 80 298 1 GB Hitachi HDT721 E Macintosh 698 6 RocStor Q HL DT ST DVDRW GA11N 2 PsyncX_2 2 2 dmg a videora ipod 504 2 dmg a PwnageTool_4 0 dmg 2 vic 1 1 3 dmg 2 BitTorrent 7 0 1 dmg 16 31 298 1 GB Hitachi Macintosh HD El 698 6 GB El Rocstor Q HL DT ST DVDRW 2 PsyncX_2 2 2 dmg a videora ipod 504 2 2 PwnageTool_4 0 dmg 2 vic 1 1 3 dmg 2 googleearth chrome 2 DivXInstaller dmg 2 DiskWarrior dmg a lj1150 1010serieshb a Skype
7. 5 The ultimate goal is to reach Disk Management If you know how to get there skip this section and go directly to Instruction 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS 6 Due to different views that are possible on Windows operating systems 2000 XP Vista Windows 7 we will provide various ways of reaching the Control Panel 7 Click means left click Right Click will be so labeled 8 Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 41 DIFFERENT WAYS TO THE CONTROL PANEL You may use any one of the following methods 1 Ifthe icon My Computer shows on your desktop click or double click on the icon Under Other Places click on Control Panel recorre Past ears rea Windows Professione EXOLEILICI Under Windows XP under Vista Windows 7 OS 2 Ifthe icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is displayed click on the Control Panel link HP Safety and Comfort Guide a Install Altiris Local Recovery Register your Desktop Set Program Access and Defaults Windows Catalog o
8. a Connection ID 10541026028552613 Repair Disk Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 5 1 BIGROC 1S 4 RAID 10 Rack Mount System User Manual Page 36 10 11 You are now in the Rocstor menu Click the Partition tab and then click the Current tab under Volume Scheme A drop down Partition menu will appear In the Partition menu you may select any number of partitions available under Volume Scheme If you are using Panther proceed to 13 below If you are using Tiger Leopard Snow Leopard or Lion click on Options on the lower center of the window Select the Partition Scheme for your Rocstor drive Suggest you select Apple Partition Map for Tiger Leopard Snow Leopard and GUID partition table for Lion figure 6 0 and then click OK RocStor xy 0 OW Choose partition scheme appropriate for the way you will use 1 a 1 ore 298 1 GB Hitachi HDT721 this disk Macintosh i 698 6 GB RocStor GUID Partition Table Rocstor To use the disk to start up an Intel based Mac or to use the disk as a non startup disk with any Mac with Mac OS X version 10 4 or later HL DT ST DVDRW 11 led Apple Partition Map a PsyncX_2 2 2 dmg To use the disk to start up a PowerPC based Mac or to use the d
9. 4 BIGROC 15 4Bay RAID 1U Rack Mount System User Manual Page 19 5 RAID 5 uses block level striping with parity data distributed across all member disks It is also called Parity RAID Every time a block is written to a disk in a RAID 5 disk array a parity block is generated within the same stripe A block is composed of many consecutive sectors on a disk A series of blocks a block from each of the disks in an array is collectively called a stripe The parity information inside the parity block is not the identical copy of the source data It is generated via parity calculation RAID 5 mode provides decent data protection and fault tolerance The speed of operation is average in comparison to other RAID modes Three or four disks are supported by RAID 5 The storage capacity will become all disks in total minus 1 The capacity is limited to the size of the smallest disks RAID 5 If one of the disks fails the data be reconstructed through parity calculation once the broken disk is replaced with a new one BIGROC 15 4 RAID 10 Rack Mount System User Manual Page 20 RAID 10 1 0 In RAID 1 0 the data is first mirrored and then striped Under this RAID Mode it provides another way to achieve higher performance and data security while increasing complexity It is usually called a mirror of stripes RAID 140 mode provides excellent data protection and fault toleran
10. Partition Size Choose a partition size that is between the maximum and minimum sizes Maxium disk space in megabytes 114471 Minimum disk space in Partition size in 10 Under Assign Drive Letter or Path accept the default letter and click Next BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 47 New Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Do not assign a drive letter or drive path 11 In the Format Partition accept the default setting New Partition Wizard Format Partition To store data on this partition you must format it first 2 y Choose whether you want to format this partition and if so what settings you want to use CO Do not format this partition Perform a quick format Enable file and folder compression JL nens 12 The Volume label can be changed to any name up to 11 characters 13 Suggest that Quick Format be selected and then click Next BIGROC 1S 4 RAID 1U Rack Mount System User Manual Page 48 14 You now reached the Completing the New Partition Wizard screen It displays the various settings you previously selected If you are satisfied with your selections click Finish to complete the new formatting At this time the Rocstor disk drive is being formatted which may take a few minute
11. STATE TO STATE OR FROM COUNTRY TO COUNTRY YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS Disclaimer We accept no liability for any loss of data damages and the inability of Rocstor products to work with any third party equipment Nor can Rocstor accept any liability or responsibility for software or third party hardware products Limited Warranty Period The limited warranty period for the Bigroc 4 Bay RAID is one 1 Year Parts and Labor This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Types of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts including hard drives identified by Rocstor Support Organization as pre failure Carry in Limited Warranty Service Available Monday Friday Under the terms of carry in service you may be required to deliver your Rocstor product to the Rocstor Service Center or an authorized service location for warranty repair You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HA
12. Storage Removable Storage Disk Defragmenter Disk Management da Services and Applications 74 52 GB NTFS Healthy System 5 Right click anywhere in the Unallocated disk area in the lower menu 6 Click on New Partition 7 You are taken to Welcome to the New Partition Wizard Click Next New Partition Wizard Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS DOS to gain access to partitions on basic disks continue click 8 Click on Primary partition it should be selected as the default partition Click Next BIGROC 15 4 RAID 1U Rack Mount System User Manual Page 46 New Partition Wizard Select Partition Type There are three types of partitions primary extended and logical Select the partition you want to create Description A primary partition is a volume you create using free space on a basic disk Windows and other operating systems can start from a primary partition You create up to four primary partitions or three primary partitions and an extended partition 9 Under Specific Partition Size click Next to accept the default setting which is the maximum size allowed New Partition Wizard Specify
13. System User Manual Page 51 HFS Plus or HFS This is a file system developed by Apple Inc to replace their Hierarchical File System HFS as the primary file system used in Macintosh computers or other systems running Mac OS It is also one of the formats used by the iPod digital music player HFS Plus is also referred to as Mac OS Extended or erroneously HFS Extended where its predecessor HFS is also referred to as Mac OS Standard or erroneously as HFS Standard During development Apple referred to this file system with the codename Sequoia HFS Plus is an improved version of HFS supporting much larger files block addresses are 32 bit length instead of 16 bit and using Unicode instead of Mac OS Roman or any of several other character sets for naming the items files folders Names were normalized to a form very nearly the same as NFD there are some minor differences derived from the fact that the HFS Plus format was finalized before Unicode had standardized the NFD format HFS Plus permits filenames up to 255 UTF 16 characters in length and n forked files similar to NTFS though almost no software takes advantage of forks other than the data fork and resource fork HFS Plus also uses a full 32 bit allocation mapping table rather than HFS s 16 bits This was a serious limitation of HFS meaning that no disk could support more than 65 536 allocation blocks under HFS When disks were small this was of little con
14. System status Capadty Free Space System Tools E Partition Basic NTFS Healthy System 74 52GBR 30 60 GE H a Event Viewer EXT Partition Basic NTFS Healthy 11L79GB 111 72 GB m 7 2 Local Users and Groups Performance Logs and Alerts i Device Manager l Storage E EN Removable Storage Disk Defragmenter Disk Management DES Services and Applications C 74 52 GB NTFS Healthy Eystem 16 You can also change the name at any time in the future by reaching the Properties menu of the Rocstor drive 17 You can now Exit or close to return to the desktop BIGROC 15 4 RAID 1U Rack Mount System User Manual Page 50 INTRODUCTION TO FORMATTING File Allocation Table FAT FAT is a file system developed by Microsoft for MS DOS and is the primary file system for consumer versions of Microsoft Windows The FAT file system is relatively uncomplicated and is supported by virtually all existing operating systems for personal computers This makes it an ideal format for hard drives and other storage devices and a convenient way of sharing data between disparate operating systems installed on the same computer a dual boot environment FAT 32 is a disk formatting scheme which allows a maximum file size of 4 GB Larger files require another formatting type such as HFS or NTFS Microsoft s Scan Disk utility included with Windows 95 98 places a volume limit of 127 53 gigabytes FAT 32 w
15. The 2 TB hard drive support is determined by the chipset used in the device and the operating system itself The RAID System supports and recognizes 2 TB hard drives but the actual 2 TB support will vary depending on the different operating systems used Linux Linux 32 bit 64 bit Y OS USB FireWire eSATA Windows 2000 XP or older Windows XP 64 bit Windows 2003 32 bit 64 bit 5 1 and SP2 5 5 Windows Vista Windows 2008 32 bit 64 bit S Mac OS 9 10 1 10 2 Mac OS 10 3 10 4 10 5 Linux OS Linux Fedora Core 8 32 bit Linux Fedora Core 8 64 bit Linux Fedora 10 64 bit BIGROC 1S 4 RAID 10 Rack Mount System User Manual Page 25 GLOSSARY EXTERNAL BOOTUP External Bootup may be required if the user has two different operating systems set up in both the host computer and the RAID System PC The External Bootup with different interface MAC Power PC CPU G4 or Later Intel based CPU 4 If the phe does not come with eSATA interface and an optional eSATA card is added it is highly recommended you choose a card that comes with a built in drive and operating system Disk Volume Over 2TB The 2 HDD support is determined by the chipset used in the device and the operating system itself The RAID System supports and recognizes 2 TB HDDs but the actual 2 TB support will vary depending on the different operating systems used FIIIT cm Windows XP 54 bit Wi
16. The benefit depending on the selected RAID Mode combinations of disks is one or more of the following increased data integrity fault tolerance and throughput or capacity when compared to single drives Deleting the current partition prior to changing RAID modes is highly recommended Identical RAID Compatible hard drives with the same capacity and speeds Not less than 7 200rpm from the same manufacturer is recommended must be utilized RAID Mode Comparison List RAID mode RAID 0 Striping RAID 1 Mirroring Safe sdf ast KKK JBOD PETI S RAIDS EE k NUMBER DISKS SUPPORTING EACH RAID MODE RAID Modes Number of Disk in RAID RAID 0 Striping RAID 1 Mirroring RAID 1 0 JBOD BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 16 RAID Striping RAID 0 Striping is performance oriented non redundant data mapping technique It combines multiple hard drives into a single logical unit Instead of seeing several different hard drives the operating system sees only one large drive Striping splits data evenly across two or more disks simultaneously dramatically increasing performance Striping can be implemented in disks of differing sizes but the storage space added to the array by each disk is limited to the size of the smallest disk Although Striping is an easily implemented simple configuration Striping should never
17. be used for mission critical applications The speed of operation is excellent in comparison to other RAID modes In Striping mode it is not possible to see the HDDs as more than one unit If you choose to insert all 4 HDDs it will still be viewed as one single storage unit When you choose to insert only two HDDs there is not limitation on the order of drive insertion or the slot number RAID 0 In Striping mode if one disk in the RAID System fails all data in installed disks will be lost When operating under Striping mode it is not recommended to do HDD Hot Swap Any 29 attempt to do so may result in complete loss of all data Always maintain a Backup of your files data BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 17 RAID 1 Mirroring RAID 1 Mirroring consists of at least two drives storing duplicate copies of the same data In this mode the data is simultaneously written to two disks Thus the storage capacity of a two disk array is combined into a single disk and the capacity is limited to the size of the smallest disk The speed of operation is slower in comparison to other RAID modes During rebuild the first HDD inserted into one of the HDD slots is recognized by the RAID System as the source HDD To rebuild existing data from a source HDD to a backup HDD target HDD the source HDD must first be inserted into one of the HDD slots After the host detects the s
18. capocty Free Space sree Pau Tacrance Overhead 5 8 System Tools S amp S Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 No 0 Event Viewer amp JROCSTOR E Partition Basic FAT32 Healthy 111 75GB 111 7568 100 No Shared Folders Local Users and Groups Performance Logs and Alerts 3 Device Manager Big Storage Removable Storage 2 Disk Defragmenter Disk Management d Services and Applications 74 52 GB NTFS Healthy System m ROCSTOR E 111 78 GB FAT32 3MB Healthy Unallocated gt 1 Unallocated 8 Primary partition 2 The next window is Delete primary partition Click on Yes Delete primary partition All data on this volume will be lost you want to continue 3 Atthis point the Rocstor drive will not show up on the Disk Management Volume window in the upper menu BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 45 4 The Rocstor drive will show up in the lower menu as an Unallocated disk c Computer Management File Action View Window 9 AXES a 18 Computer Management Local Volume z Free Space Free Fault Tolerance Overhead 5 System Tools 3 C Partition Basic NTFS Healthy System 74 5268 30 60GB 41 No Event Viewer Shared Folders M7 Local Users and Groups Performance Logs and Alerts 4 9 Device Manager 5 su
19. come into play when your host system views and reports the capacity of a hard drive There are actually two different numbering systems used to express units of storage capacity Binary provides that a kilobyte is equal to 1024 bytes and Decimal provides that a kilobyte is equal to 1000 bytes Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used Q would like to format my hard drives with the FAT a k a File Allocation Table format which can be read and written by both Mac and PC Is there any limitation on its capacity A Yes please check the table below for reference Capacity Vista 16384TB Windows 32GB 4GB 2GB Limitation XP 2TB Mac 2TB BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 28 0 Q If have 4 HDDs create two sets of storage units by using RAID Mode A The Bigroc 4 Bay is designed to support 4 HDDs but it cannot create or support two sets of storage units under RAID 0 mode Rebuil
20. hard drive s as indicated in the image below Tray less To insert hard drive slide the hard drive into its slot firmly BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 13 Closing the front panel To remove the hard drive s simple pull the lever above the hard drive slot the hard drive will slide out and ready to be removed To remove the hard drive PULL the Lever and remove the Hard drive IMPORTANT NOTE all hard drives installed MUST be RAID compatible hard drives with A same capacities and speeds of 7 200 R P M or higher and preferably from the same manufacturer of hard drives BIGROC 15 4 RAID 10 Rack Mount System User Manual Page 14 CONNECTING THE RAID SYSTEM A COMPUTER Complete the following steps to connect the RAID System to a host computer gt The RAID System should only be connected to a host computer via one interface only Connect the AC DC power adapter Insert each ends of the mini SAS cable into the mini SAS port of the host computer server and the other end to Bigroc 1S 220 110 Voltage Switch Cooling Fans Cooling Fans AC Power IN Mini SAS interface You are now ready to begin using your RAID System BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 15 RAID MODES A Redundant Array of Independent or Inexpensive Disks RAID is a system that utilizes multiple hard drives to share or replicate data among the disks
21. sole responsibility of the user of the RAID System Under no circumstances will the manufacturer be held liable for the recovery or restoration of any data BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 10 MINIMUM SYSTEM REQUIREMENTS FOR MAC AND WINDOWS OS Miac Users Hardware SAS RAID Controller Mac PowerPC or Intel processor running Mac OS 10 5 and later RAM 1 GB RAM Window Users Hardware SAS RAID Controller Operating Systems Microsoft Windows XP 2003 Vista Widows 7 8 CPU 266 MHz Vista 800 MHz RAM 1 GB RAM 3 5 SATA compatible hard drive is required for the RAID System unit Once the HDDs are formatted the actual available storage capacity can vary depending on the selected operating environment normally 5 10 less BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 11 CONNECTORS e Mini SAS port x1 e AC Power IN 220 110 Switch accordingly SYSTEM VIEWS Front View The status indication of each LED indicator is listed under the LED INDICATORS section below Door LED Indicators Tray less design Lever to remove Hard Disk Drive Rear View 220 110 Voltage Switch Cooling Fans Cooling Fans AC Power IN Mini SAS interface BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 12 INSERTING REPLACING THE HARD DRIVES IN THE RAID SYSTEM Place the system with its front view facing you Open the front panel door Insert the
22. with the Rocstor branded product This Limited Warranty does not apply to expendable parts This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective a as a result of accident misuse abuse or other external causes b by operation outside the usage parameters stated in the user documentation that shipped with the product and or posted on the Rocstor website c by the use of parts not manufactured or sold by Rocstor d as a result of normal wear or e by modification or service by anyone other than i Rocstor ii a Rocstor authorized service provider or iii your own installation of end user replaceable Rocstor or Rocstor approved parts if available for your product in the servicing country These terms and conditions constitute the complete and exclusive limited warranty agreement between Rocstor and you regarding the Rocstor branded product you have purchased or leased These terms and conditions supersede any prior agreements or representations including representations made in Rocstor sales literature or advice given to you by Rocstor or an agent or employee of Rocstor that may have been made in connection with your purchase or lease of the Rocstor branded product No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Rocstor Buyer s Obligation under the Warrant
23. 0 dmg vic 1 1 3 dmg googleearth chrome bun DivXInstaller dmg DiskWarrior dmg 11150 1010serieshbmacX Skype 2 8 0 866 dmg vlc 1 1 10 1 d mg WD Drive Manager Installe BitTorrent 7 0 1 dmg RAID MASTER Mac v1 6 1 7 Disk Utility Had Select a disk volume or image Figure 5 0 RocStor E 298 1 GB Hitachi 721 Macintosh HD 14 698 6 RocStor w LE LE E Rocstor HL DT ST DVDRW GA11N PsyncX 2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4 0 dmg vic 1 1 3 dmg googleearth chrome bun DivXInstaller dmg DiskWarrior dmg 11150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe First Aid Erase Partition RAID Restore If you re having trouble with the selected disk Click Repair Disk If the repair fails back up and erase the disk If Repair Disk is unavailable click Verify Disk If the disk needs repairs start up from your Mac OS installation disc and then choose Utilities gt Disk Utility If you have a permissions Permissions Show details problem with a file installed by the Mac OS X installer click Repair Clear History Verify Disk Permissions Verify Disk 3 BitTorrent 7 0 1 dmg Repair Disk Permissions RAID MASTER Mac 1 6 1 Disk Description RocStor Connection Bus FireWire Connection Type External
24. 04 2 dmg PwnageTool 4 0 dmg To partition the selected disk choose a volume scheme Set the vic 1 1 3 dmg name format and size for each volume Then click Apply googleearth chrome bun a DivXinstaller dmg A new volume will be created DiskWarrior dmg Size 698 6 GB 3 lj1150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe a RAID MASTER Mac v1 6 1 7 CE EE Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 7 1 RocStor 3 0 2 e o Q sj As Partition Disk 74 298 1 GB Hitachi HDT721 Macintosh HD 698 6 RocStor Rocstor Q HL DT ST DVDRW 11 PsyncX 2 2 2 dmg w PwnageTool 4 0 dmg vic 1 1 3 dmg DivXInstaller dmg DiskWarrior dmg w E Skype 2 8 0 866 dmg vic 1 1 10 1 dmg E E a BitTorrent 7 0 1 dmg googleearth chrome bun 1j1150_1010serieshbmacx WD Drive Manager Installe data from the disk lestore Partitioning this disk will permanently erase all the This volume will be erased Rocstor Rocstor Are you sure you wish to partition the disk RocStor videora ipod 504 2 dmg al RAID MASTER Mac v1 6 1
25. 2 8 0 866 dmg 2 vic 1 1 10 1 dmg 2 WD Drive Manager In 2 BitTorrent 7 0 1 dmg RAID MASTER Mac v Disk Description Connection Bus Connection Type Connection ID RocStor FireWire External 2 googleearth chrome bun DivXInstaller dmg DiskWarrior dmg 2 j1150_1010serieshbmacx 18 Skype_2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe 2 RAID MASTER Mac 1 6 1 desktop4shared 1 3 dma_ __ Disk Description RocStor Volume Scheme Current 10541026028552613 Rocstor First Aid Erase X Partition RAID Restore Volume Scheme Formatting disk1s2 as Mac OS Extended Journaled with name Rocstor RocStor Volume Information Name Rocstor Format Mac OS Extended Journaled Size 698 64 GB To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply A new volume will be created Size 698 6 GB Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 8 1 RocStor First Aid Name Rocstor Erase X Partition RAID Restore Volume Information Format OS Extended Journaled Size 698 32 To erase and partition the selected disk choose a volume scheme set options for each volume and click Apply To resiz
26. ARRANTY PERIOD SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU This Limited Warranty applies to the Rocstor branded hardware products sold by or leased from Rocstorage Inc its worldwide subsidiaries affiliates authorized resellers or country distributors collectively referred to in this Limited Warranty as Rocstor with this Limited Warranty This Limited Warranty is applicable in all countries and may be enforced in any country where Rocstor or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty However warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase Rocstor warrants that the Rocstor hardware product and all the internal components of the product that you have purchased or leased from Rocstor are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from Rocstor Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may b
27. E E E E googleearth chrome bun DivXInstaller dmg DiskWarrior dmg 11150 1010serieshbmacX Skype 2 8 0 866 dmg vic 1 1 10 1 dmg WD Drive Manager Installe BitTorrent 7 0 1 dmg 4 RAID MASTER 1 6 1 7 wu w w E 7 t Disk Description RocStor Connection Bus FireWire Connection Type External Connection ID 10541026028552613 To partition the selected disk choose a volume scheme Set the name format and size for each volume Then click Apply A new volume will be created Size 698 6 GB Options Revert Apply Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 7 0 13 Format Click on either the Format area or the Blue up down arrows Select OS extended journal BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 38 14 figure 7 1 On next screen Partition Disk click Partition figure 8 0 0 9 00 8 mi 14 298 1 GB Hitachi HDT721 RocStor First Aid Erase Partition RAID Restore 22 Macintosh Volume Scheme Volume Information 4 698 6 RocStor Ei Rocstor 1 Partition Rocstor Q HL DT ST DVDRW GA11N Format Mac OS Extended Journaled Size 698 64 GB PsyncX 2 2 2 dmg videora ipod 5
28. RAID 1U Rack Mount System User Manual Page 54 Limitation of Damages Liability IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE THE ORIGINAL PURCHASER S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ROCSTOR S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE ROCSTOR IS NOT LIABILE FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT Limitation on Consequential Damages ROCSTOR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM
29. RD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTORAGE IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTORAGE IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTORAGE WHEN THE PRODUCT WAS MANUFACTURED Rocstorage shall not be responsible or liable for backing up any data that is on a drive being returned for service BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 55 Expect that all data the drive will be destroyed and not retrievable when returned for warranty service Rocstor Replaceable Parts Program Where available the Rocstor Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty This will save considerable repair time After you call the Rocstor Technical Support Center at 888 877 8777 a replaceable part can be sent directly to you Once the part arrives call the Rocstor Technical Support Center A technician will assist you over the phone to ensure that the installation is quick and easy Service Upgrades Rocstor offers extra coverage for your product For information on service upgrades visit www rocstor com Service upgrades purchased in one country are not transf
30. U S trademarks of Intel Corporation or its subsidiaries in the United States and other countries This product is may also be integrated with SATA hard drives from the following manufactures Seagate Samsung Western Digital Hitachi Toshiba Fujitsu All other names are trademarks of their respective companies Rocstor wishes to acknowledge the use of tables charts graphs and texts from the Wikipedia website O 2000 2012 COPYRIGHTS O 2013 Rocstorage Inc This Manual is protected by United States copyright law and may not be reproduced distributed transmitted displayed published or broadcast without the prior written permission of Rocstorage Inc You may not alter or remove any trademark copyright or other notice from copies of this Manual Assembled and integrated in U S A using domestic and or foreign components BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 58 CONTACT INFORMATION Corporate Headquarters 8130 Remmet Avenue Canoga Park CA 91304 4129 Office 1 818 449 2000 Fax 1 818 884 8777 Email info Rocstor com Technical Support RMA Tel 888 877 7716 USA and Canada Tel 1 818 449 2000 Domestic and Internationals Fax 1 818 884 8777 Hours 9 00 am 5 00 pm PST Mion Fri excluding holidays Email support Rocstor com Sales Info Hours 8 00 am 5 00 pm PST Mon Fri excluding holidays Email sales Q Rocstor com Tel 888 877 7716 Fax 818 884 8777
31. Windows Update Netscape 7 1 WinZip Programs 3 Favorites Microsoft m Documents wo Windows Professional BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 42 y My Network Places 22 Recycle Bin Internet Explorer 3 Management PX Type the name of a program folder document or Internet resource and Windows will open it for you compmqmt msqd v If the icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is not displayed click on the Settings link and then click on the Control Panel link Click on the Start icon on the lower left of your screen Click on Run Delete anything listed in the Open window Type the following compmgmt msc and then click OK Skip to INSTRUCTION 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS page Microsoft Windows Professional La X 4 19PM BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 43 INSTRUCTIONS UPON REACHING CONTROL PANEL a After reaching the Control Panel click on Administrative Tools Control Panel File Edit View Favorites Tools Help Back d yo Search Folders Address gt Control Panel Go Norton AntiVirus 5 Vg Control Panel i o gt Switch to Category View Accessibility Options Add Hardware Add or Remove Autom
32. as introduced with Windows 95 OSR2 Windows 98 introduced a utility to convert existing hard disks from FAT16 to FAT32 without loss of data In the NT line native support for FAT32 arrived in Windows 2000 Windows 2000 and Windows XP can read and write to FAT32 file systems of any size but the format program included in Windows 2000 and higher can only create FAT32 file systems of 32 GB or less This limitation is by design and was imposed because many tasks on very large FAT32 files become slow and inefficient when file systems exceed 32GB This limitation can be bypassed when using the Windows command line Format utility or by using third party formatting utilities The maximum possible size for a file on a FAT32 volume is 4 GB minus 1 byte Video capture and editing applications and some other software can easily exceed this limit Until mid 2006 those who run dual boot systems or who move external data drives between computers with different operating systems had little choice but to stick with FAT32 Since then full support for NTFS has become available in Linux and many other operating systems by installing the FUSE library on Linux together with the NTFS 3G application Data exchange is also possible between Windows and Linux by using the Linux native ext2 or ext3 file systems through the use of external drivers for Windows such as ext2 IFS However Windows cannot boot from ext2 or ext3 partitions BIGROC 15 4Bay RAID 10 Rack Mount
33. atic Updates Programs See Also Windows Update ER 147 Help and Support Broadcom Control CinePlayer DVD Date and Time Suite 2 Decoder Options 2 B Fonts Game Controllers Intel R GMA Driver Folder Options Mail Mouse Network Connections b After reaching Administrative Tools click on Computer Management c After reaching Computer Management click on Disk Management L Computer Management m File Action View Window Help m 2 m Computer Management Local System Event viewer Hf Shared Folders H A Local Users and Groups 67 48 Performance Logs and Alerts 3 Device Manager ij Storage H Removable Storage Mr Disk Defragmenter Disk Management Wis System Tools Sig Storage services and Applications Services and Applications BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 44 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1 Inthe Disk Management window right click the Rocstor drive in the upper portion of the menu to highlight it In the drop down menu select Delete Partition WARNING Formatting and Partitioning the Bigroc Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device a Computer Management 5 File Action View Window Help consis Naragenert Coca System
34. ce The speed of operation is fast in comparison to other RAID modes except RAID The key difference between RAID 1 0 and RAID 1 0 is that RAID 1 0 creates striped set from a series of mirrored drives Ina failed disk situation RAID 140 performs better because all the remaining disks can continue to be used The array can sustain multiple drive losses as long as none of the mirror set loses all of its drives Under the RAID 1 0 Mode 4 HDDs in an array are required However the storage Capacity is only 2 HDDs and is limited to size of the smallest HDD RAID 1 0 Striping reconstructed when they are replaced with new HDDs However if both failed disks are in either HDD slots 2 amp 3 or 1 amp 4 the data will be lost A In RAID 10 1 0 mode if any 2 of the 4 disks fail at the same time the data can still be BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 21 JBOD JUST A BUNCH OF DISKS Just a Bunch of Disks JBOD refers to a group of hard drives In JBOD the number of logical drives is equal to the number of physical drives This mode allows the RAID System to operate as a multi disk storage enclosure but provides no data redundancy Under the RAID MASTER JBOD Mode is not listed as an option and the hard drives can be operated as JBOD simply in its original unreleased format HOT SWAP Hard Drive Hot Swap refers to the ability to add or remove a device from the host c
35. ction Safari Spaces Stickies SS SynergyOSX System Preferences 74 TextEdit Time Machine H Utilities 8 BB Activity Monitor Preview AirPort Utility Name Audio MIDI Setup Kind Bluetooth File Exchange Size Bluetooth are Update Cree Modified synergys A 21 Boot Camp Assistant 0 Disk Utility Application 32 8 MB on disk 7 29 08 6 47 PM 11 9 09 10 50 AM ColorSync Utility Last opened Today at 9 49 Console AM DigitalColor Meter Version 113 Directory More info Directory Utility Disk Utility Grab Grapher iMac FFI Fi are Update Java Preferences A Keychain Access amp Migration Assistant Network Utility ODBC Administrator Podcast Capture f RAID Utility Remote Install Mac OS X FB SuperDrive Update synergy conf synergyc System Profiler lE Terminal Figure 4 0 BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 35 7 On the left side of the Disk Utility menu is list of available drives figure 5 0 One will show as Rocstor drive Click on the icon showing the disk capacity figure 5 1 5 0o 9 9 Q9 Bi mig 22 298 1 GB Hitachi HDT721 Macintosh HD 698 6 GB RocStor Ei Rocstor 9 HL DT ST DVDRW GA11N E E E E E EU PsyncX 2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4
36. d Q Does the RAID have to be connected to the host computer when it is in Rebuild Mode A No The RAID can support off line Rebuild which means it can perform the Rebuild function without being connected to a host computer Q replaced a hard drive with the new one when the RAID System is rebuilding and a warning notice of the device is not safely removed pops out What should do A This only occurs when the RAID System is connected under the USB 2 0 interface Please ignore the warning and continue the rebuilding process BIGROC 15 4Bay RAID 1U Rack Mount System User Manual Page 29 SPECIFICATIONS Model Name Bigroc 1S 4 Bay Mini SAS x 1 3 5 SATA HDD HDD Support Identical HDD recommended same manufacturer capacity and RPM RAID Level RAID 0 Striping RAID 1 Mirroring RAID 1 0 JBOD SPAN Data Transfer Speed Up to 6 Gbit sec LED Indicators Power Connection Health Access Rebuild RAID Alert Power Supply Input 220 110 Manual switch Dimension 40 x 40 x 10 mm x 3 11 9 x 17 3 x 1 7 inches 440 x 302 x 53 5 mm Weight without HDD 10LB 4 5 KGS without hard drives BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 30 PARTITIONING AND FORMATTING THE BIGROC 4 BAY DRIVE MAC OS All Rocstor drives are factory formatted with HFS unless otherwise stated on the retail box will destroy all of its data To protect your data back it up before initializin
37. device from your computer while it is reading or writing data This may cause damage to the RAID e not place this device near a heat source or expose it to direct flame e not place the device near any equipment generating strong electromagnetic fields BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 5 Exposure strong electromagnetic fields may cause the device to malfunction or data to be corrupted Do drop or cause shock to your RAID Do not spill any liquid or insert any object into the device e Do not attempt to disassemble and service the Rocpro drive during the warranty period e Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website www rocstor com for further details PRECAUTIONS FOR THE RAID SYSTEM The main circuit board of the RAID System is susceptible to static electricity Proper grounding is required to prevent electrical damage to the RAID System unit or other connected devices including the host computer Always place the RAID System unit on a smooth surface and avoid all dramatic movement vibration and percussion A loss corruption or destruction of data 15 the sole responsibility of the owner user s Under no circumstances will the manufacturer be held liable for the recovery restoration loss of any data e Installation of RAID MASTER Software in the host computer is required for proper ope
38. e required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Rocstor products are manufactured using new materials or new and used materials equivalent to new in performance and reliability Soare parts may be new or equivalent to new Spare parts are warranted to be free from defects in material or workmanship for thirty 30 days or for the remainder of the Limited Warranty Period of the Rocstor hardware product in which they are installed whichever is longer Rocstor s Obligation under the Limited Warranty During the Limited Warranty Period Rocstor will repair or replace the defective component parts or the hardware product All component parts or hardware products removed under this Limited Warranty become the property of Rocstor The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty 30 day limited warranty of the spare part In the unlikely event that your Rocstor product has a recurring failure Rocstor at its discretion may elect to prov
39. e the volumes on the selected disk drag the dividers between them and click Apply This volume will not be erased Size 698 3 GB Available space 697 1 GB 2 Total Capacity 698 6 GB 750 156 374 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme GUID Partition Table Figure 9 0 You can now Exit or close to return to the desktop BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual B o Page 40 PARTITIONING AND FORMATTING THE BIGROC DRIVE ON WINDOWS 2000 XP AND VISTA and Windows 7 All Rocstor drives are factory formatted with FAT32 unless otherwise stated on the retail box WARNING Formatting and Partitioning the Bigroc Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive to your computer using the appropriate cables 3 Turn ON the Rocstor hard disk drive 4 The initial goal is to reach the Control Panel If you know how to get there skip this section and go directly to Instruction 1 Instructions for Partitioning and Formatting from FAT 32 to NTFS A fast way of reaching Disk Management is to right click My Computer icon and left click on Manage in the drop down menu The next window is Computer Management In the left menu click Disk Management
40. erable to another country Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB Gigabytes has space for approximately 500 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used or 1GB 1 000 000 000 bytes Options and Software The Limited Warranty terms and conditions for Rocstor options are as indicated in the Limited Warranty applicable to Rocstor options ROCSTOR DOES NOT WARRANTY SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ROCSTOR Rocstor s only obligations with respect to software distributed by Rocstor under the Rocstor brand name are set forth in the applicable end user license or program license agreement Non Rocstor hardware and software products are provided AS IS and without any Warranty However non Rocstor manufacturers suppliers or publishers may provide their own warranties directly to you The data stored in Rocstor and Rocsecure storage product lines are not guaranteed by Rocstor or the hard disk manufacturer We are not responsible for any loss of data Always back up data regularly
41. g formatting configuring or partitioning this device WARNING Initializing Formatting Configuring Partitioning the Bigroc 4 Bay RAID IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connectthe Bigroc 4 Bay RAID to your computer using the appropriate cable s 3 Click means left click Right Click will be so labeled 4 Some computes are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click 5 ALLRAID UNITS ARE SHIPPED FROM THE FACTORY CONFIGURED RAID 0 5 INSTRUCTIONS FOR PARTITIONING AND FORMATIING Connect the Bigroc 4 Bay RAID to the computer via a port Turn ON the Bigroc 4 Bay RAID Reconfigure the Bigroc 4 Bay for a specific RAID mode Reformat the Bigroc 4 Bay RAID by following these instructions a Initialize poe pu BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 31 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS Mac 1 Connect the Rocstor drive to the computer via a port 2 The drive will appear as an icon on the Desktop on the middle right side figure 1 0 below the icon will represent the method of connection USB or FireWire Macintosh HD Rocstor Figure 1 0 m Macintosh HD Macintosh Rocstor USB Con
42. h as computers and televisions e Please visit the Rocstor website www rocstor com for further information concerning specifications and use of the device General Notices e Consistently make multiple backup copies of your data for your protection Hard disk drives are subject to failure at any time e Rocstorage Inc shall not be held liable for loss of data or the restoration or recovery of data on the device Please view complete Limited Warranty Information in this manual or on the Rocstor website www rocstor com for further details Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 1096 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 50OGB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 596 to 1096 depending on the operating system and formatting used Care and Handling The following instructions concern the proper care and handling of the Bigroc 4 Bay RAID Please take a moment to review these instructions As with any storage solution it is recommended that all data be backed up regularly e Ensure that you follow the proper removal procedure to disconnect the RAID Donot move or disconnect this
43. ide you with a replacement unit of Rocstor s choosing that is at least equivalent to your Rocstor branded product in hardware performance Rocstor reserves the right to elect at its sole discretion to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products The original Limited Warranty is not extended when the product or a part of the product is repaired or replaced during the Limited Warranty period Rocstor shall not be responsible or liable for backing up any data that is on a drive being returned for service BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 53 YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTOR IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTOR IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED Rocstor does not warrant that the operation of this product will be uninterrupted or error free Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came
44. ing purposes The tray less function ensures swift and simple hot swapping RAID configuration is provided by Host Computer or Server Choose Rocstor drives and store your future i Windows 2000 2 l to Windows 8 Time Machine Mac Compatible Compatible Aluminum Cooling Fan Carrying Case State Drives Hard Drive 2 YEARS Limited Warranty 2 re Cable s Included Energy Saving ve Fe Ce ROHS BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 8 BOX CONTENTS 4 Bay RAID SAS 10 Rack Mount System e US power cable e Quick Start Guide 1 4 Bay mini SAS Enclosure 2 Power cord Please keep store all package contents and packaging material during the limited warranty period BIGROC 15 4 RAID 1U Rack Mount System User Manual Page 9 SPECIAL FEATURES Supports current SATA compliant HDDs fully backward compatible with SATA 1 0 and SATA 1 0a compliant HDDs e Connects flexibly via a SAS port e RAID requires SAS host support e Monitors system status via LED indicators Features tray less function and user friendly design enables effortless HDD hot swapping e Maximizes airflow with silent fans and mechanical designs e Supports hot plug and HDD hot swap depending on RAID e Supports both online and offline rebuild loss corruption or destruction of data is the
45. isk as a a videora ipod 504 2 dmg non startup disk with any Mac 3 PwnageTool 4 0 dmg 7 e a volume scheme Set the a vic 1 1 3 dmg D Master Boot Record me Then click Apply To use the disk to start up DOS and Windows computers or to use with gocgesnrmi CrOME devices that require a DOS compatible or Windows compatible partition 3 DivXInstaller dmg a DiskWarrior dmg a 11150 1010serieshbmacX a 25 9 4 Skype 2 8 0 866 4 8 2 vic 1 1 10 1 dmg a Drive Manager Installe a BitTorrent 7 0 1 dmg x RAID MASTER Mac v1 6 1 Options Revert Apply E Disk Description RocStor Total Capacity 698 6 GB 750 156 374 016 Bytes Connection FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 10541026028552613 Partition Map Scheme GUID Partition Table Figure 6 0 BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 37 12 Volume Information select a name for your drive figure 7 0 on RocStor 599 9 Q Q9 ai a 2 on 24 298 1 GB Hitachi HDT721 First Aid Erase Partition RAID Restore Macintosh HD m 6 GB RocS Volume Scheme Volume Information ocStor Name Rocstor Rocstor HL DT ST DVDRW 11 Format Mac OS Extended Journaled Size 698 64 GB PsyncX_2 2 2 dmg videora ipod 504 2 dmg PwnageTool 4 0 dmg vic 1 1 3 dmg
46. m the date of purchase Please register your product with Rocstor To register fill in the Limited Warranty Registration form in the Support tab at www rocstor com Free telephone technical support is available weekdays from 9 AM until 6 PM Pacific Standard Time Customers in the United States and Canada can call toll free 888 877 8777 all others must call 818 449 2000 When calling for support please have the product s serial number printed on the label on the bottom of the drive and system hardware information available BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 57 TRADEMARKS ACKNOWLEDGEMENTS 2012 Rocstorage Inc acknowledges the following trademarks for company names or products mentioned within the Rocstor site portal pages and Articles text manuals Rocstor Rocsecure and Rocpower are registered trademarks of Rocstorage Inc Rocpro Rocport Rocbit Rocsafe are the trademarks of Rocstorage Inc store your future secure your future and power your future are the slogan marks of Rocstorage Inc Apple the Apple logo Mac Power Macintosh FireWire and Mac Pro Leopard are trademarks of Apple Computer Inc in the United States and other countries Microsoft MS DOS Windows CE Windows NT Windows 98 Soft Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries Intel Itanium Pentium XXX Celeron and Xeon MMX are registered
47. ndows 2003 32 bit 64 bit E emg SP2 Tes e 7 No No No BIGROC 15 4 RAID 10 Rack Mount System User Manual Page 26 QUESTIONS amp ANSWERS CONCERNING RAID SYSTEMS Selecting the Proper RAID Mode Q How I choose the proper RAID mode for my RAID System based on the tasks need to perform A This RAID System is considered a Mass Storage device which means its capacity size is sufficient for data management the different RAID mode settings can help the user to administer the enormous data storage from the combined capacities of the hard drives It is highly recommended to choose the RAID mode based on the essential factor use to complete your task The most common three factors are capacity size soeed and data protection For example if using the RAID System to simply watch movies films for enjoyment the RAID 0 mode is perfect because it can maintain a decent speed and still have a large storage capacity However if the use requires you to process large files and to have a high volume of data access such as for a graphic designer or movie film editing it ll be more efficient to choose RAID 5 has the ability to do hard drive hot swap without affecting the data itself combine with a higher level of data protection Lastly if the work requires instant and continuous backup of data such as for a writer or editor then RAID 1 0 would be the best choice since it can pro
48. nection FireWire Connection Figure 1 1 Figure 1 2 BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 32 Note If the Hard Drive is connected USB port the desktop would indicate the USB figure 1 1 if it is connected via FireWire port it would then indicate FireWire as figure 1 2 on the Macintosh HD icon The same procedures would also apply to the following steps 3 Once the icon appears on the Desktop click on the Macintosh HD icon figure 2 0 4 oo na Y DEVICES iDisk Rocstor I gt SHARED Y PLACES Desktop A Applications 1 Documents rocstor Y SEARCH FOR Today O Yesterday O Past Week 33 All Images 33 All Movies 33 All Documents m Applications 116 hds721010cla332 Applications 4 Cfg jm Firefox Google Chrome Google Chrome copy 5 Google Earth 65 Google Earth 5 Google Earth alias Bl Google Earth alias 2 Library MAU 1 1 2 Update Log Microsoft Office 2004 ROCSAFE nual Draft System 421 User Guide formation EJ Users Address Book 8 AppleScript i Automator bg 4 Calculator 9 Carbon Copy Cloner 3 Chess Dashboard Dictionary DivX Expos Firefox Font Book Front Row GarageBand Google Chrome iChat 88 Image Capture iMovie Intel Mac 000 0002 iPhoto
49. omputer without powering off the device the system will automatically recognize the change after the Hot Swapping is completed Striping Soan and JBOD modes it is not recommended to perform Hot Swapping when the hard drive is transferring data Any attempt to do so may result in complete loss of all data Under RAID 1 Clone RAID 5 or RAID 1 0 any attempt of Hot Swapping may terminate the data transfer when using the USB2 0 connection Please resume the data transfer without Hot Swapping BIGROC 15 4 RAID 10 Rack Mount System User Manual Page 22 POWER On Off LED x 1 Indicators Color Poweron Poweroff None RAID ALERT LED x 1 Indicators Color Healthy None 0006 Rebuild Blink Red Broken or Degrade Fan Flash Red BIGROC 15 4 RAID 1U Rack Mount System User Manual Page 23 EXTERNAL BOOTUP External Bootup may be required if the user has two different operating systems set up in both the host computer and the RAID System PC The External Bootup with different interface FireWire MAC The External Bootup varies with different platform and interfaces eSATA Platform Interfaces USB 2 0 FireWire Mac driver No driver Built in Built in Power PC CPU G4 or Later eme ves Intel 2D based CPU Core2Duo Yes Yes Yes Or Later BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 24 DISK VOLUME OVER 2TB
50. ource HDD the target HDD should then be inserted in one of the other HDD slot The RAID System will then recognize the target HDD and the rebuild process will begin when the HDD LED starts blinking In Mirroring mode only 2 HDDs are allowed for the function to perform properly There is no limitation on the order of insertion or the slot number However if all 4 HDDs are inserted the RAID System can only do Mirroring in the HDDs positioned in HDD 1 and HDD 2 It is not possible to process two sets of HDDs at the same time RAID 1 Disk 1 Disk 2 In Mirroring mode if one of the disks fails either source or backup the data is still available However if the source disk fails during the rebuild process the data in both disks will be lost It is NOT recommended to do Hot Swap for the source disk during the rebuild process because the data in both disks will be lost BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 18 SPAN combine Mode Spanning provides another maximum capacity solution which some call it as Large Spanning combines multiple hard drives into a single logical unit Unlike Striping Soanning writes data to the first physical drive until it reaches full capacity When the first disk reaches full capacity data is written to the second physical disk Spanning provides the maximum possible storage Capacity but does not increase performance SPAN r Disk 1 Disk 2 Disk 3 Disk
51. ration e Do NOT allow water to enter the RAID System unit e Installation of additional equipment in the host computer may be required Visit our website to download the latest product information updates e Do NOT attempt to service this unit yourself Disassembling the RAID System s inner parts will expose you to dangerous voltages or other hazards e Do NOT block the ventilation Proper airflow is required to ensure reliable operation and to prevent overheating Do unplug the RAID System unit from the electrical outlet when not in use to provide an ecological friendly environment e Use only the power supply cable provided with the RAID System unit BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 6 Please thoroughly read and follow the instructions provided in this manual Failure to do so may result in damage to the RAID System and any or all of the connected devices BIGROC 1S 4Bay RAID 10 Rack Mount System User Manual Page 7 GENERAL Introduction Bigroc 5C 4 Bay Desktop RAID SAS The new Bigroc 4 Bay RAID system provides massive storage in a compact storage device The Bigroc delivers extraordinary performance via a mini SAS 6 0 Gbits s port Specifically designed for demanding audio video professionals the new Bigroc contains fast SATA high capacity 3 5 drives in heat dissipating aluminum case Silent fans assure quiet operation while providing maximum airflow for cool
52. rocstor store your future BIGROC 1S User Manual 4 Bay RAID 1U Rack Mount System SAS TABLE OF CONTENTS IMPORTANT NOTICES 2 5 APEE NOE ae 5 GENERAL NOTICES aaa ba tates abe epe DE 5 DISCLAIMER E A 5 001 685 2 00 5 5 PRECAUTIONS FOR THE RAID SYSTEM vaa ELE 6 GENERA 8 INTRODUCTION see dev Eug E 8 Ga ine 9 SPECIAL FEATUBESE 10 MINIMUM SYSYTEM REQUIREMENTS scccccccccccccecacccnccesccesccecccecccecctenceenceenseeseeesesesacesasesuceeaseeaeess 11 CONNECTORS etree DEUM DM ML ec ME C MU T AM MT EC L 12 SYSTEM VIEWS a 12 CONNECTING THE BIGROC RAID SYSTEM A 15 RAID MODES
53. s New Partition Wizard m Computer Management m Fie Acton View Window Completing the New Partition Wizard You have successfully completed the New Partition Wizard You selected the following settings Partition size 114471 MB Drive letter or path E system NTFS Allocation unit size Default Volume label New Volume Cirk farmat To close this wizard click Finish Eg 2 System Tools y Event Viewer Shared Folders 9 Local Users Groups Performance Logs and Alerts isk Managemen e Services and Applications Partition Basic NTFS Healthy System 74 52GB 30 60 GB 41 No Partition Basic Formatting 111 79 GB 111 79GB 100 No 74 52 GB NTFS Healthy System 111 79 GB Formatting 15 You will return automatically to the Disk Management window and will see the newly formatted Rocstor disk on the screen with the name you selected If no new name was entered in the Volume label the Rocstor drive will show up as New Volume To BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 49 rename the volume this time right click New Volume and click Properties You can now change the volume name up to 11 characters Click OK Computer Management Seles yew wdon Heb Rim 2 B Computer Management Local volume Layout Fie
54. sequence but as larger capacity drives became available it meant that the smallest amount of space that any file could occupy a single allocation block became excessively large wasting significant amounts of space For example on a 1 GB disk the allocation block size under HFS is 16 so even a 1 byte file would take up 16 KB of disk space HFS Plus volumes are divided into sectors called logical blocks in HFS that are usually 512 bytes in size These sectors are then grouped together into allocation blocks which can contain one or more sectors The number of allocation blocks depends on the total size of the volume HFS Plus uses a larger value to address allocation blocks than HFS 32 bits rather than 16 bits This means it can access 4 294 967 296 222 allocation blocks rather than the 65 536 22 allocation blocks available to HFS BIGROC 1S 4Bay RAID 1U Rack Mount System User Manual Page 52 LIMITED WARRANTY This Limited Warranty is provided by Rocstorage Inc hereinafter Rocstor for all lines of products General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARCTICULAR PURPOSE ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED W
55. vide both data protection and speed with less storage capacity Hard Disk Drive HDD Capacity Q All my HDDs are at least 1 TB or above Will the RAID be able to support the gigantic storage capacity A Yes the Bigroc 4 Bay RAID will be able to support any HDDs over 1 TB size capacity However older host systems cannot support over 2TB of total capacity Newer systems such as the Mac OS 10 3 and newer and PC Windows Vista or newer can handle HDDs over 1 TB In addition based on the host system you have there may be limitations on the port connections when the storage size is over 2TB Please see the chart below USB FireWire eSATA Windows 2000 XP older No No No Windows XP 64 bit Windows 2003 32 TM bit 64 bit SP1 and SP2 Windows 7 Vista Windows 2008 32 bit 64 bit Linux 32 bit 64 bit Yes Mac OS 9 10 1 10 2 No No No Mac OS 10 3 10 4 10 5 Yes Yes Depends on the Linux version Please see the chart below Yes Yes Yes BIGROC 15 4Bay RAID 1U Rack Mount System User Manual Page 27 Linux Fedora Core 8 32 bit Linux Fedora Core 8 64 bit Linux Fedora 10 64 bit Discrepancy in Reported and Actual Size Capacity Q have a 750GB HDD why does the RAID only recognize the HDD available space as less than 750GB A Many customers are confused by their host system when it reports a discrepancy between reported capacity and actual capacity Several factors can
56. y The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold leased bartered or otherwise changed possession The purchaser shall frequently backup the Rocpro hard drive and backup the data immediately prior to returning the drive for warranty service The buyer must notify Rocstor and show proof of notification through any reasonable means of communication See full street address email address and toll free phone numbers below or updated contact information are available on Rocstor com website The notification shall identify any defect malfunction or nonconformity promptly upon discovery Rocstor will acknowledge receipt of the communication and issue a Return Merchandise Authorization RMA code The buyer is obligated to securely and safely package s the product preferably in the original packing materials WITH THE RMA number and deliver it together with a copy of the original purchase receipt and a description of the problem to the Rocstor home office Buyer is responsible for the product until it is received by Rocstor It is recommended that the product be insured during transportation by the sender You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping BIGROC 15 4Bay
57. y Monitor VoiceOver Utility Q AirPort Utility I Audio MIDI Setup Bluetooth File Exchange amp Bluetooth are Update Boot Camp Assistant ColorSync Utility BR Console DigitalColor Meter Directory E Directory Utility amp Disk Utility Grab 4 Grapher 4 iMac EFI Fi are Update Java Preferences t Keychain Access amp Migration Assistant Network Utility ODBC Administrator Podcast Capture RAID Utility Remote Install Mac OS X 4 SuperDrive Update synergy conf 88 88 synergys System Profiler Terminal arte PS Figure 3 0 BIGROC 15 4Bay RAID 10 Rack Mount System User Manual Page 34 6 A Y DEVICES F Macintosh HD iDisk E Rocstor gt SHARED Y PLACES Desktop A Applications 3 Documents rocstor Y SEARCH FOR Today 5 Yesterday Past Week All Images All Movies 33 All Documents In the Utilities menu click on the Disk Utility icon figure 4 0 21 Utilities 3 iChat is Image Capture iMovie 8 Intel Mac 000 0002 iPhoto iSync iTunes gt E iweb Go LimeWire o LogMeln gt Mail Microsoft AutoUpdate h Microsoft Silverlight W Photo Booth Preview C QuickTime Player R RAID Master Mac RAID MASTER Mac Remote De onne
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