Helios Installation Manual - Starcom Systems
Contents
1. Starcom Online e In order to send and receive text messages using Starcom Online application update Helios unit as a text Terminal e Log on to Starcom Online and approach the Resources section Click on the unit s number and update the field of Terminal to Text e From now on the command of Send Text will be available in the commands list at Map section Receiving Text messages e Go to Monitor screen gt Settings and create a New Alert to alert you on incoming Text transmissions e After updating the new text alert you can use the Monitor screen to see all the incoming Text messages from the units Operational Indications and Commands MSG LED Blinks slowly when there is one new message and blinks fast if there are multiple messages to be read ACK LED Blinks when a message has been transmitted and the Net 960E is waiting for the first level acknowledgement In normal operating conditions this state is too short to be noticed When the first acknowledgement is received the Net 960E waits for the host level acknowledgement and the ACK LED is on CLR Enables you to clear the screen and return to the main menu ENT Enables you to access functions using the navigation dial Fi MSG Displays a list of pre defined canned messages Scroll through the list using the navigation dial and press the navigation dial or ENT to transmit the selected message Pressing the navigation dial again toggles between the lis2. STARCOM Systems Connecting External Relays to Enable Helios Functions This section provides guidelines on how to wire the Helios output pins that require the addition of an external relay This is not an exhaustive discussion and there are many possibilities you should consider which option is best before commencing Note Check the vehicle voltage 12V or 24V before beginning work and provide relays of the correct voltage Immobilizer and Gradual Stop The Helios can bring the vehicle to a gradual stop if necessary For example if the vehicle is reported as stolen the control center can issue a Gradual Stop command When there are no alarms the Immobilizer Gradual Stop pin 1 grounds the coil 85 of the external relay In this case the relay powers the vehicle starter or fuel pump via pin 87 When a Helios alarm is activated the Immobilizer Gradual Stop pin 1 toggles the ground to the relay coil As the duty cycle of pin 1 changes the coil becomes gradually deactivated for longer and longer intervals until it is fully disconnected from ground Consequently the starter or fuel pump gradually becomes inactive bringing the vehicle to a gradual stop Switch Helios Key Ignition Fuel Pump Figure 5 Immobilizer and Gradual Stop Wiring Scheme Installing the Helios 16 Simulation Kit Manual STARCOM Systems Siren The Helios can sound the vehicle siren When wiring the Helios siren function y
3. 7x5 standard matrix e FSTN technology at contrast ratio of 7 1 Remote Devices 33 Simulation Kit Manual STARCOM Systems Programmable Keyboard e 12 Alpha Numeric keys cell phone style e 6 Programmable function keys e Special navigation knob e Backlight for all keys Indication Lamps e Activity LED e Alert indicators LED Buzzer e Audible alerts e Programmable frequency pitch and duration Power e Direct car battery connection 8V 18V for 24V vehicle use a converter e Current Idle 18 mA Active 200 mA Environment e Operating temperature 20 C to 70 C 4 F to 158 F e Storage temperature 20 C to 80 C 4 F to 176 F Dimensions e Length 200 mm 7 87 x Width 82 mm 3 22 x Depth 38 mm 1 5 Remote Devices 34 Simulation Kit Manual STARCOM Systems Temperature Sensor You can use the temperature sensor to measure the temperature when this information is important for example in an oil tanker i Figure 20 Temperature Sensor The temperature sensor is factory fitted with a filter to which it connects with a shielded cable The filter reduces environmental noise and measures temperature in the range 20 C to 40 C Install the probe in the location whose temperature you wish to track Note The following figure shows how the filter is connected to the temperature sensor Ground connections are marked by square shapes on the printed circuit board and positive signals
4. 960E is a programmable Mobile Data Terminal MDT that can be installed in vehicles It is designed to withstand the tough vehicle environment including extreme temperatures providing the reliability required for critical mobile data applications The current firmware version is v5 09 The Net 960E displays incoming messages and can initiate outgoing messages between the vehicle and the fleet manager It uses the English language by default You can add text templates in other languages using the Installer application MDT Canned Add Del or Reply Add Del To add a template e Write a template and send it to the MDT using the CannedAdd command To remove a template e Write the exact template and send it to the MDT with CannedDel command The same procedures apply to the reply templates list The NET 960E is fully integrated with Starcom fleet management software and can be used to send and receive messages from the Starcom Online Web application Figure 18 Net 960E Assembling the Net 960E To mount the Net 960E 1 Insert the rubber mounting pads on the inside of the bracket and thread the rubber pins through any of the three parallel holes on each side 2 Rotate the mounts so the holes in the center of the mounts align with the parallel holes in the bracket 3 Hold the terminal between the rubber mounts attach the side screws and ensure the terminal is firmly in position Do not over tighten Remote Devices 30 Simulatio
5. Control To program a new Remote Control 1 Please download the Installer application update from this link http www starcomsystems com 1119bo then update the unit s firmware 2 Big button used for Arm Disarm Small button used for emergency 3 Go to Helios parameters gt Hardware tab gt mark Remote Control options As displayed and Send them to the unit GE amp Load EX Save Unit Number Address fo Select All a Read All Y Send changes S General Y Network amp Transmission Rates Inputs lt Dutputs Logic 2 Hardware 15 Driver IDs Iv J Use 57600 baud rate TF Lock Unlock from the Remote Control JV Use the siren when arming diarming from the Remote Control IV Use the Remote Control s small button as an Emergency Analog 1 015 0 27 5v Analog 2 0 15v 0 275v Fuel input ONE Remote Devices 23 Simulation Kit Manual STARCOM Systems 4 Go to Unit status window gt Learn Remote Control gt set the requested settings gt send Memory location refers to the Drivers ID section at Helios parameters lolx amp Load EX Save Unit Number Address o Select All o Read All Y Send changes at General x Network CG Transmission Rates D Inputs ei Outputs t Logic 8 Hardware 2 Driver IDs 2 Remove When the unit has learned the Remote you will see the updated code in appropriate place To arm
6. Failure to do so may result in severe damage Avertissement Respectez toujours les instructions de s curit afin de pr venir et viter un dommage aux syst mes existants du v hicule Le danger d explosion existe lorsque la batterie est remplac e incorrectement Remplacez la batterie seulement avec la m me ou un type quivalant recommand par Starcom Systems D posez les batteries us es en respectant les instructions du fabricant Testez le c blage seulement en utilisant une lampe test LED ou voltmetre L utilisation d autres types de lampes teste peut causer la production du courant lev et un dommage significative pour le syst me lectrique du v hicule Soudez toutes les connexions cr es durant l installation et isolez les en utilisant un ruban d isolation lectrique et ou une manche d isolation Enserrez les c bles ensemble sans les souder peut se terminer par la perte des connexions et des graves d fauts Lorsque vous perforez dans le v hicule v rifiez qu il n y a pas des c bles proximit Faites attention de ne pas endommager les c bles du syst me de s curit du v hicule comme par exemple l ordinateur du v hicule ou l Air bag Safety and Wiring Considerations 12 Simulation Kit Manual STARCOM Systems Seules les personnes form es et qualifi es ont l autorisation d effectuer les installations remplacer ou servir cet quipement Avant de commencer une installation d connectez la ba
7. Module ua2002000000n00n00na00naunnnunnunnunnunnn nun nn nnnn 5 Chapter 2 Helios Alarm System u 00 0 nn nn 7 Chapter 3 Helios Pin Allocations uuunuuunnnnunnnnnnnnunnnnunnnnunnnnunnnnunnnnnnnn 8 Chapter 4 Installing the Helios zuuuuunnununnunnnnnunnnnunnnnunnnnnnnnnnnnnunn 11 Safety and Wiring Considerations uu nuuunnu00n000nn00nnnnnnnnnnnnnnnnnnnnn 12 Positioning the Helios Optimally uunuu0n000n00nn00n00n nun nun RK KE nun 14 Tools Required for Installing the Helios sens 15 Before Installing u 50400000 00000 ann Een nn ann anne anne ann ana 15 Installing the A enteeerteerEEEEEEEEEEEREREEEEEEREEEEEEEEREEEREEEEREEEEEKEEREEER EE 15 Connecting External Relays to Enable Helios Functions 16 Del AE TEE 20 near A ET 21 RETEG DEES ae 21 Ballas Eug are EEN EN Remote Control NENNEN 23 eegen unn enen neun EE 25 TEINS O ur RS 27 Kanes Free Kit cc000000 nm 28 Net 960E Mobile Data Terminal 30 Empereur SENSO 60000 EEN 35 BUSIEOUN ACEDIOT oaia 00a d s sresssvenuuere 36 Chapter 3 te 000 oo reer reer reer 37 Appendix 38 Cellular Phones Commands Helios s mmmmmmnmnnennnnnnne 38 Helios Hyper Terminal Commands 2200200200n000n00nnnnnnnnannn nun 39 Table of Contents i Simulation Kit Manual STARCOM Systems Chapter 1 Starcom System Overview The Starcom Helios is the mobile component of Starcom s advanced vehicle tra
8. Note Pay attention to place the switch to Keypad KYPD position KEYPAD Figure 14 KEYPAD Switch Remote Devices 26 Simulation Kit Manual STARCOM Systems Transponder The transponder automatically arms or disarms the system when it comes within or leaves the range of the system Figure 15 Transponder The Transponder system is comprised of the receiver connected to the Helios and the remote transponder Installing the Transponder To install the transponder 1 Connect the red wire pin 1 to 12V 2 Connect the black wire pin 2 to ground 3 The gray wire pin 12 is used to arm the Helios Connect it to the Helios Arm pin 18 4 The blue wire pin 11 is used to disarm the unit Connect it directly to the Helios Disarm pin 17 5 The violet wire pin 6 is used to avoid false disarms Typically connect it to the ignition In this case when the receiver receives 12V after receiving a valid transmission it does not send an arm command even if the transponder signal is lost for more than 45 seconds 6 The yellow wire pin 5 is used to couple transponders Typically it remains unused because the transponder and receiver are shipped already coupled If you wish to couple a new transponder use the following procedure a Short the yellow wire to ground b After three seconds the receiver module LED turns on c Press the transponder button repeatedly When the receiver module has cou
9. Nur ausgebildetes und qualifiziertes Personal sollte diese Ausstattung installieren ersetzen oder warten Es besteht Explosionsgefahr wenn die Batterie nicht richtig ersetzt wird Ersetzen Sie die Batterie nur mit dem gleichen oder gleichwertigen Typ wie der vom Hersteller empfohlene Entsorgen Sie gebrauchte Batterien nach den Anweisungen des Herstellers Safety and Wiring Considerations 13 Simulation Kit Manual STARCOM Systems Positioning the Helios Optimally e Do not install the Helios beneath metal parts for example under a shelf supporting loudspeakers e To maintain high quality reception it is highly recommended to install the Helios in a location that provides an uninterrupted line of view with the sky e Consider any of the following locations for installing the Helios Within the vehicle dashboard Near to the glove compartment Behind instrument panel In the center console Under the steering column e Ensure that the Helios is not near to heat sources water pipes or the vehicle computer The following figure illustrates some of the possible installation locations Steering Column Glove Compartment Central Console Figure 4 Installation Locations Positioning the Helios Optimally 14 Simulation Kit Manual STARCOM Systems Tools Required for Installing the Helios The following tools are required for installing the Helios Electric drill and or screwdriver Cone drill Adapter for Phi
10. by round shapes LCU700 Pin 23 Analog Input Gad same as LCU700 same as LCU700 Figure 21 Temperature Sensor and Filter Connections To calibrate the temperature sensor 1 Using athermometer calibrated by an approved laboratory measure the temperature in the area of the vehicle whose temperature you wish to track 2 Record the value registered by the temperature sensor 3 Repeat steps 1 and 2 for three or four different temperatures 4 Access Starcom Online and upload the values you measured Starcom will send you a calibration update Remote Devices 35 Simulation Kit Manual STARCOM Systems Bluetooth Adaptor The Bluetooth adaptor enables advanced connectivity using the Bluetooth standard This enables the system components to transmit information such as the Installer application and navigation It also enables interfacing between handheld computers for example Palm Pilot and IPAQ and the Helios Bluetooth Specifications Bluetooth Protocol e Standard 1 2 e Class II e 1 mWatt transmitter power e Operating distance 10 meters without obstructions e Frequency band 2 40 GHz 2 48 GHz e Power supply on pin 9 of RS232 connector e Operating temperature 20 C 80 C Bluetooth Adaptor e RS232 connector male connector DTE e 12 to 30 volt power supply e Reverse polarity protection e Internal status LED e Automatically sends g to the Helios at power up making it compatible with any por
11. connection private network and the UDP protocol for external applications e SMS Channel Can be implemented in two ways Through a terminal unit connected to the server computer or in a network with many Helios units through the SMPP protocol SMPP protocol enables the system to receive SMS messages directly and enables sending SMS messages to mobile network devices e TCP Channel GPRS or 1x The Helios connects to the network to send data either through the Internet or through a private network and uses the TCP protocol to send its data and receive commands from the Routing application e Private Network When there is a large number of Helios units in your Starcom network it is recommended to establish a private network with the cellular operator This enables all the Helios units to connect directly to the operator s Routing application instead of connecting through the Internet The private network facilitates the fast flow of information eliminates much noise blocks viruses and lowers costs The private network can be implemented either by setting up a dedicated communication line or a VPN Virtual Private Network with the cellular company e The Routing Application This is the core of the Starcom communication system and is used to control the mobile network and the LAN WAN simultaneously It supports receiving data messages from GPRS 1x and SMS channels and from large numbers of GSM or CDMA units at the same time The Ro
12. disarm the unit Press the Arm Disarm button 5 Now you can check the Remote Control functionality gt try to Arm Disarm using the button and see if the signaling output changes Remote Devices 24 Simulation Kit Manual STARCOM Systems Keypad The keypad is used to arm and disarm the Helios and for driver identification You can program up to 50 keypads into the Helios memory Figure 13 Keypad To arm the system e Enter and press four times on the 4 button To disarm the system e Press and enter your PIN code The key pad buzzer sounds to confirm the operation To garage mode e In Helios IDLE state press and four times on the 5 button To change add the keypad PIN code Note In this procedure you are editing the default codes 1 In the Installer application click Technical gt Helios parameters gt Driver IDs 2 Click new and insert driver personal code four digits 5 Click Send Changes to complete programming Remote Devices 25 Simulation Kit Manual STARCOM Systems The keypad LED provides the following indications Table 2 Keypad Indications Idle Extinguished Alarm Armed Blinking every 2 seconds for 2 seconds Silent Delay Blinking twice every 2 seconds Alarm Triggered Blinking every 1 second for 1 second Garage Mode Constantly Note The theft indicating transmission will be initiated in the end of Alarm Triggered state Important
13. ARCOM Systems Fuel Management The fuel tank in passenger vehicles it is generally located under the passenger back seats Typically it has three or four wires as follows e Fuel Pump When the engine is running you can measure 12V on this wire e Ground e Fuel Gauge Analog wire When the engine is running you can measure O 8V depending on the fuel level This voltage may vary between different vehicles and requires calibration e Fuel Warning LED Digital wire Not present in all vehicles When the fuel level falls below a critical level this wire lights a warning lamp on the dash board Connecting your testing lamp to this wire also causes the warning lamp on the dash board to light Gas Tank Level To connect the gas tank level pin 1 Identify the fuel gauge wire analog wire To verify that you have found the correct wire turn off the main electrical switch and cut the wire If this is the fuel gauge wire the fuel gauge on the dash board will show a maximum fuel level 2 Connect the fuel gauge wire to the Gas Tank Level pin 11 Analog 1 Input Warning Do not connect a negative voltage to the fuel pump as this may cause damage Installing the Helios 20 Simulation Kit Manual STARCOM Systems Chapter 5 Helios Accessories Remote Devices Dallas iButton The Dallas iButton is used to disarm the Helios activate Garage mode and identify drivers You can program up to 50 Dallas iButtons into
14. CP IP headers Important Note To enable constant tracking of the Helios s location and status use the Tracking command The Hardware Module Helios 3 Simulation Kit Manual STARCOM Systems Helios Tracking Modes The Helios enables you to monitor vehicles at constant intervals or continually this is necessary for example in a car chase The following three tracking modes are available e SMS Tracking The Helios transmits at regular intervals in any available communication channel either SMS or TCP IP If no communication channel is available the unit saves the message until coverage is resumed The shortest interval available per message is one minute e Roaming This mode useful for pass country borders the Helios transmits at regular intervals that customized according to your requirements via TCP IP channel or SMS The Helios communicates with the local cellular operator of the country it located e GPRS Tracking The Helios transmits up to once every ten seconds GPRS Tracking is only available if the unit is logged in to the TCP IP network Ifthe message cannot be sent it is discarded This mode can be used for tracking a vehicle during a car chase The Communication Module Communication between the Helios and Starcom software is performed through the GPRS channel for GSM networks and 1x for CDMA networks or the SMS channel The following communication protocols are used TCP IP SMPP direct cable
15. STARCOM Systems Helios Installation Manual Last Update January 14 2009 STARCOM Systems COPYRIGHT STARCOM SYSTEMS ALL RIGHTS RESERVED Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of this work or of a derivative thereof in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Contact Information http ww StarcomSystems com The Hardware Module Helios ii Simulation Kit Manual Table of Contents Chapter 1 Starcom System Overview uuuuu0nnnnnnnnnnnn nun nn nun nn nun EE nn nn nen 1 The Hardware Module Helios zu02u00000a00n00nnnunnunnunnannn nun nun nnnnnn 2 Basic Helios Logic States 3 Arming and Disarming the Helios cceeceeee eee ee eens teens nn nn nnnen 3 Communication with the Helios sees eset nun nun nennen nennen 3 Helios Tracking Modes ee en 4 The Communication Module uuazun200n000n00nn0naunnunnn nun nun nun unnn nun nun nun 4 Computer Requirements 5 The User Interface
16. Simulation Kit Manual STARCOM Systems Appendix Cellular Phones Commands You can use a cellular phone to send commands to the Helios You must first contact the Starcom Online operator and state the phone number from which you intend to issue commands The control center will issue you with a phone number for the destination commands To send SMS text message commands e Send an SMS text message in the following format lt COMMAND gt lt UNIT NUMBER gt lt STARCOM USERNAME gt lt STARCOM PASSWORD gt For example if your login credentials in Starcom Online are starcom starcom1 and the unit s number is 1234 you can activate the siren by sending a command AS 1234 starcom starcomi Note Insert spaces between the command the unit number and the password The following table defines the SMS text commands supported by the system Table 4 Helios SMS Text Commands Command Description AS Activate Siren DS Deactivate Siren AL Activate Lights DL Deactivate Lights AI Activate Immobilizer DI Deactivate Immobilizer LD Lock Doors UD Unlock Doors AG Activate Gradual Stop DG Deactivate Gradual Stop AD LED On DD LED Off STAT Status Request Cellular Phones Commands 38 Simulation Kit Manual STARCOM Systems Terminal Commands Terminal commands enable you to control the Helios cellular modem via the RS232 connector You can do this to test communication quality a
17. ace consists of the following applications Installer Application Ensures correct installation by means of automatic testing for installation control The program does not permit incorrect installation prevents false alarms and ensures customer satisfaction The application enables programming of all parameters either via the RS232 cable connection or by wireless transmission The Installer application is provided together with the Evaluation Kit and helps the operator learn the system functions including programming via RS232 and remotely testing the various features such as mileage readings from the odometer and by GPS and activating the gradual stop feature Control Center Program Supports 24 7 security control The application enables operators to respond in a timely and professional manner to routine or emergency situations The operators using the application follow a predefined set of procedures and respond as quickly and efficiently as possible to the incoming security events may they be theft accident or another emergency situation The Starcom Control Center application has a multi language interface It provides a predefined set of procedures to handle essential tasks such as e Emergency Calls Theft emergency button and accidents while taking into account the vehicle location and emergency services in place The User Interface Module 5 Simulation Kit Manual STARCOM Systems Procedures Support Matching the so
18. annel e Speaker The speaker volume control is next to the earphone plug e Microphone The microphone must be located at least 50 cm from the speaker e Hands Free LED Indicator This is constantly on e Power LED Indicator Indicates whether the hand set is active The hand set is activated by a Voice Call command Important Note Itis highly recommended to twist around the red and the black cables within the wire bundle for noise filtering effect and improving the voice quality Figure 17 twisting the wires e The hands free kit supports 12V only To use in a 24V vehicle power it from the cigar lighter receptacle which supplies 12V in all vehicles e The modem disconnects automatically one minute after disconnecting a call e TCP IP communication is not possible while the voice channel is active e Set hands free kit volume as low as possible when using the Helios as an emergency application This is because the hands free kit creates a dialing tone whilst receiving phone calls e You may connect the hands free kit to the Helios while the unit is powered up e When the hands free button is in the OFF position the hands free kit cannot hear the caller but the caller is able to hear what is going on in the vehicle e The hands free kit connects to a 4 pin Molex connector on the Helios J1 connector wire bundle Remote Devices 29 Simulation Kit Manual STARCOM Systems Net 960E Mobile Data Terminal The Net
19. cking and fleet management system The system uses advanced software algorithms for field tracking of vehicles and provides customers with a selection of real time information about the tracked vehicle Due to its versatility you can use the Starcom system for any of the following applications e Sending real time text messages to vehicle owners e Protecting vehicles from theft e Securing domestic and business premises e Managing business enterprises e Managing large databases for example population statuses and digital maps e Tracing vehicles and calls The Starcom system consists of e The mobile unit Starcom location control unit Helios e The communication layer of the cellular network e The user interface consisting of e Web application e Control center software The Hardware Module Helios 1 Simulation Kit Manual STARCOM Systems The following figure describes the components of the Starcom System CUENT S MOULE DE r CONTROL SERVICES PHONE 9 Va i N e SCHT D Ze if E a Ze Be A NE OPERATOR eo Cou Stes FLEET STATIONS H ZA EXTERNAL CONTROL P SERVICES AND PRIVATE j l CLIENTS AS N N LOCAL OPERATIONS ef d ROUTING D ine a M 3 GPRS gt 1 Y AA J lt SMPP CONNECTION fe Internat KW te STARCOM ROUTING AND WEB SERVERS Figure 1 Starcom System Overview This manual describes how to install the Helios and touches on other system components onl
20. ction kit The wire bundle provides a Molex connector 22 Speaker Blue Red Audio Hands free connection kit The wire bundle provides a Molex connector 23 Analog 2 Violet White Input 24 CAN Low Gray Blue CAN BUS connection The odometer input informs the system whether to measure mileage by counting odometer pulses or by calculating the distance traversed by the vehicle using GPS The odometer can count pulses from any type of pulse generator The User Interface Module 9 Simulation Kit Manual STARCOM Systems The following figure shows how to connect all the auto components to the Helios GND Black Disarm Purple Green RS232 RX Blue Black Arm Orange White 4 Door Lock 7 Gray Orange WY 1 Immobilizer and or Gradual Stop Blue _ Door Unlock La EN y Gray er RS232 TX Orange Blue BM Key Ignition Yellow Main Power 12V Red 13 14 15 16 17 a Es a DER Se an pe gl ya ym y ma Y my Siren Horn Red Black Odometer N M m White Black Microphone Green Red A 9 Speaker gt Blue Red Analog Input Violet White UW CAN Low 20 21 22 23 24 Gray Blue A 23456 7 8 9 10 1112 CAN High Black Gray Analog 1 bin Yellow Blue us Speaker E Violet 9 Microphone Orange Emergency Button PD White EMERGEN Keypad Dal
21. en The User Interface Module 11 Simulation Kit Manual STARCOM Systems Safety and Wiring Considerations Warning Always adhere to safety instructions to prevent possible injury and avoid damage to existing vehicle systems Before beginning an installation disconnect the vehicle battery Notify the client that this erases the memory of all auto systems These will have to be re programmed Test wiring only using a LED test lamp or voltmeter Using other types of test lamps may cause high output currents and significant damage to the vehicle s electrical systems Solder all connections created during installation and insulate them using electrical insulation tape and or insulation sleeves Twisting wires together without soldering them can result in loose connections and serious faults There is the danger of explosion if the battery is replaced incorrectly Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Take special care to avoid damage to the cables of the vehicle s security systems for example vehicle computer and air bags Take note of this when testing voltage using a voltmeter or test lamp to prevent undesired system activation Only trained and qualified personnel should be allowed to install replace or Service this equipment When drilling in the vehicle verify that there are no cables in the vicinity
22. et 960E functions and without any customizing process For example the sound tone function is not active and outgoing messages are limited to 33 characters and incoming messages are limited to 40 characters e After two minutes of inactivity the screen backlight turns off It automatically turns on with new incoming messages or when any key is pressed e The Net 960E display driver can display text using character fonts of 8 6 5 or 4 pixels width It can display 30 40 or 48 characters per line Several fonts as well as text attributes and character doubling may be intermixed on the same screen e There is no option to scroll within the message being displayed Net 960E Specifications Memory e Flash 128 kB to store system and application software inbound outbound canned messages or forms e RAM 128 kB of data and system memory Communication e Main RS232 serial port up to 57 600 kBPS connected to DB9 connector e Secondary RS232 serial port up to 57 600 kBPS connected to RJ11 connector e Multiplex Each port can be multiplexed between an internal and external connector Control Signals e Two inputs and two outputs at the automotive voltage level connected to a DB9 connector Or e One input and one output at the automotive voltage level and one input CTS and one output RTS at RS232 voltage level Display e 240x64 graphic LCD with LED backlight e Variable font sizes Maximum 10 lines of 60 characters in a
23. ftware to the local procedures according to the event type and individual client requests enables quick response for emergency situations Database Management Building and maintaining of databases that include Clients installers personnel and more The software has the ability to sort the databases and information by subject and filters Replay from Logs The replay can be viewed on a map along with the vehicle status or on the reports that show trip and driver details Information Management Easy and friendly presentation of information for quick initial response Ordering by priorities defined by the client sending the information to another division in the organization receiving information from the vehicle s sensors and visual display of any information from the vehicle Reports Producing reports based on the system information with a wide variety of filters such as Event summary reports marketing reports and technical reports You can also create new reports e Starcom Online Web Application The Web based Fleet Management Application An advanced tool for real time monitoring tracking and reporting Starcom Online offers Simple and user friendly interface with many built in fleet applications Real time alerts on deviation of vehicles and drivers from predefined work schedules You can redirect alerts directly to the fleet manager s cellular phone or e mail account Multiple options for production of activity re
24. las Blue White Figure 3 Auto Components Block Diagram The User Interface Module Simulation Kit Manual STARCOM Systems Chapter 4 Installing the Helios Warning Failure to closely adhere to all installation instructions may result in system malfunction and ultimately compromise the reliability of the entire system It is assumed that installers are familiar with vehicle wiring and auto electrical devices This chapter contains a selection of wiring options from which to select Select the options best suited to your application Avertissement Le non respect de toutes les instructions d installation peut causer un fonctionnement d fectueux du syst me et par la suite affecter la fiabilit du syst me entier Il est pr amp sume que les installateurs sont familiers avec le c blage du v hicule et les appareils auto lectriques Ce chapitre inclus une section des options de c blage a choisir Choisissez l option la plus adapt e a votre application Warnung Nichtbefolgen der Installationsanweisungen kann zu Betriebsst rungen im System f hren und somit die Verl sslichkeit des gesamten Systems gef hrden Es wird vorausgesetzt dass die Person die es einsetzt mit den Kabeln des Fahrzeugs und den elektrischen Ger ten vertraut ist Dieses Kapitel enthalt mehrere Verkabelungsoptionen aus denen Sie w hlen k nnen W hlen Sie die Optionen die sich am besten f r Ihre Anwendung eign
25. llips cross head screws Phillips flat tip and star screwdrivers various sizes Wire cutter Test lamp and or voltmeter use of voltmeter is preferred and recommended Electrical insulation tape Regular and drilling head screws Insulation sleeve or soldering iron and solder Before Installing Run the Installer application and click Technical gt Unit Status to verify ifthe type and model of vehicle under installation appears in the Wiring by Models table Study the available information before proceeding If the vehicle type is not listed in the table and you are in possession of the data required for installation add all the pertinent information For improved system security it is recommended to vary the installation location randomly for each successive installation Confer with the client as to the location of the keypad Dallas button emergency button and other service buttons Installing the Helios It is very important before installing the Helios unit in vehicle to run the Helios Wizard for latest Firmware version update and connectivity test TCP Test Use alcohol to clean the surface to which you have decided to attach the Helios Connect all the required wires in the cable to the Helios connector before connecting the connector to the Helios Secure the Helios in its chosen location using cable ties and ensure proper concealment of all wires Tools Required for Installing the Helios 15 Simulation Kit Manual
26. n Kit Manual STARCOM Systems Rubber Mounting Pad Parallel Mounting Figure 19 Mounting the Net 960E Holes To attach the control box 1 Connect the Net 960E control box cable 9 pin connector to the SER 1 connector on the Net 960E 2 Connect the Net 960E control box cable RJ 45 to the RS232 input pin 15 on the Helios 3 Connect the Net 960E power and ground to the vehicle battery only after you have powered up the Helios Turn the power switch on the control box PWR to ON MDT Activation e Before activating a Mobile Data Terminal please change the communication rate between the Helios unit and the MDT e Using an Installer application read the unit s parameters approach Hardware tab check the box of Use 57600 baud rate and send the new parameters to the unit is amp Load EB Save Unit Number Address jo w Select All pa Read All Y Send changes i General Y Network amp Transmission Rates gt Inputs KE Outputs ti Logic DE Hardware Driver IDs J Lock Unlock from the Remote Control J Use the siren when arming diarming from the Remote Control IT Use the Remote Control s small button as an Emergency Analog1 015 C 0 27 5v Analog 2 0 15v 0 275v Fuel Input v Remote Devices 31 Simulation Kit Manual STARCOM Systems Note It is important to restart the unit after changing the Baud rate otherwise the change won t be updated
27. nd solve installation problems Notes e Preface all commands with a backslash and end them with Enter e You can be online and connect to the Hyper Terminal concurrently e All commands are case sensitive Table 5 Helios Hyper Terminal Commands Command Name Description tdm Cellular Mode Gives direct access to the modem tdg GPS Mode Gives direct access to the GPS tdr TCP Mode Already in TCP Mode Connects to the TCP IP network immediately Terminal Commande 39 Simulation Kit Manual
28. ou can add an external siren or you can use the vehicle s own horn Note The vehicle horn may use a large current and quickly deplete the vehicle battery When there are no alarms the Siren pin 19 disconnects the coil 85 of the external relay from ground In this case the relay disconnects the siren which is connected through pin 87 of the relay 87 When a Helios alarm is activated the Siren pin 19 grounds the relay coil As a result the siren is powered through the relay and sounds 12V Helios lt a Siren Figure 6 Siren Wiring Scheme Locking System Before making any changes to the vehicle wiring verify which type of locking system is in use If you can identify the location of the locking engine and gain access to its terminals you may be able to make a direct connection without adding external relays Locking In this locking method a negative pulse activates the locking mechanism and the next negative pulse activates the unlocking mechanism this is called It is also possible to use For vehicles with locking systems you can wire the Helios without adding any external relays as follows 1 Connect Helios the Lock pin 12 to the locking engine Lock terminal Installing the Helios 17 Simulation Kit Manual STARCOM Systems 2 Connect the Helios Unlock pin 1 to the locking engine Unlock terminal Door Lock 13 2 Door Unlock Figu
29. pled with the transponder the LED blinks turns quickly off and back on steady Should the need arise to reprogram the receiver to be associated with other transponders it is possible to perform coupling of transponders remotely and without having to rewire the system Connect the yellow wire to one of the digital outputs of the Helios for example pin 1 of 6 pole connector Remote Devices 27 Simulation Kit Manual STARCOM Systems Hands Free Kit The Helios voice function enables you to communicate with the control center or with any fleet station by commanding the hand set When the channel is open the control center can hear whatever transpires in the vehicle LED Indicators Earphone To Helios Power Microphon Figure 16 Hands Free Kit To activate the handset 2 Plug in the communication cable to the Speaker and to the HFK connector within the 24pin wire bundle Important to connect the black outgoing wire to Ground connection 2 Ifthe power supply cable not used for connection to cigarette lighter cut the lighter connector and release the internal red and black wires for and connections as following Remote Devices 28 Simulation Kit Manual PP STARCOM VA by Plug in the microphone cable 4 Send a command of Voice Call from Starcom Online gt Map gt Commands gt enter a number for unit to dial gt Send 5 The unit will start dialing that number using the Voice ch
30. ports Control and support Starcom hardware including Geo fencing function route control speed alerts analog and digital input controls mileage reading via the GPS driver identification commands via the client personal mobile phone and a wide range of reports Starcom Online can be fully customized to be used with the local Starcom operator corporate branding including colors title logo and language The User Interface Module 6 Simulation Kit Manual STARCOM Systems Chapter 2 Helios Alarm System Arming Armed Sensor Disarm From armed Sensor or Kaypad or Remate or Time Elapsed l Key On eh ao Idle Delayed Sensor l Silent Delay d gt gt Silent Delay Time Elapsed Alarm Triggered Alarm Triggered Time Elapsed 7 tH The User Interface Module Simulation Kit Manual STARCOM Systems Chapter 3 Helios Pin Allocations The following figure describes the pin numbers in the Helios J1 connector Use it as an aid to wiring Helios 13 14 15 16 17 18 19 20 21 22 23 24 zeug Kan Gr bed fod j Bome dumm y Bm RA Figure 2 J1 Connector Pin Numbers The User Interface Module Simulation Kit Manual STARCOM Systems Wire the Helios J1 connector according to the following table of electrical connections Table 1 Helios Pin out Description Pin Function Color Designation Notes Number 1 Immobilizer and or Blue Out
31. put Install with an external relay Refer to Gradual Stop Immobilizer and Gradual Stop on page 16 2 Door Unlock Gray Output Install with an external relay Refer to Locking System on page 17 3 RS232 TX Orange Blue Communication Enables direct communication with a PC The wire bundle provides a Molex connector 4 Key Ignition Yellow Input Indicates the vehicle ignition state 5 Main Power 12V Red Power Supply Main 12V supply Protected by a 5A fuse 6 GND Black 7 Key Pad Dallas Blue White Communication The wire bundle provides a Molex connector 8 Emergency Button White Input 9 Microphone Orange Audio Hands free connection kit The wire bundle provides a Molex connector 10 Speaker Violet Audio Hands free connection kit The wire bundle provides a Molex connector 11 Analog 1 Yellow Blue Input Used for fuel consumption 12 CAN High Black Gray CAN bus connection 13 Door Lock Gray Orange Output Install with an external relay Refer to Locking System on page 17 14 Arm Orange White Input 15 RS232 RX Blue Black Communication The wire bundle provides a Molex connector 16 Door Green Input 17 Disarm Pink Input Alarm system disarming input 18 GND Black 19 Siren Vehicle Horn Red Black Output Install with a relay according to the vehicle voltage 12V or 24V 20 Odometer White Black Pulse Counting Input Connect to pulse generator 21 Microphone Green Red Audio Hands free conne
32. re 7 Wiring the Locking System without External Relays If you cannot gain access to the locking engine you can use external relays and connect to the existing wires that lead to the locking engine The following figure describes this connection Vehicle Locking Mechanism Door Lock 13 Figure 8 Wiring External Relays for Locking Installing the Helios 18 Simulation Kit Manual STARCOM Systems Serial Locking This method requires the addition of two external relays Wire them as follows 86 em D Vehicle Locking Mechanism 874 sah 8 130 87 Relay 12V 2 Door Unlock 12V Figure 9 Wiring External Relays for Serial Locking Arm Disarm You can connect the Helios Arm Disarm function either as a standalone system or in conjunction with the existing system Standalone Arming Arming is performed by passive arming remote control or transponder Disarming is performed by unlock key pad remote control or transponder Connecting to the Existing Arm Disarm System Locate the existing alarm system brain and connect the Helios Arm pin 14 to the alarm system brain Arm pin with a diode Also connect the Helios Disarm pin 17 to the alarm system brain Disarm pin with a diode Note If the vehicle s existing alarm system uses commands insert external relays to swap the logic to Installing the Helios 19 Simulation Kit Manual ST
33. seful for example when the vehicle is undergoing maintenance Silent Delay The Helios enters this state if triggered while in the Armed state In this state only the blinkers are activated After a predefined period of time has elapsed in Silent Delay mode the Helios enters Alarm Triggered mode Alarm Triggered The system activates the siren Arming and Disarming the Helios There are six ways to arm and disarm the Helios Remote Control with or without code The simplest way to actively arm or disarm the Helios Keypad The control center can identify the vehicle driver by the code used This provides an extra layer of security Dallas Press the Dallas iButton against the Dallas socket The control center can identify the vehicle driver by which Dallas iButton is used This provides an extra layer of security Over the Air Command Use Starcom software to arm or disarm the Helios with a remote command Disarm from Input Turning the ignition key disarms the Helios Passive Arming The Helios is automatically armed when a predefined period of time has passed after the engine was switched off Communication with the Helios The Helios is always ready to receive an SMS text message command By default it attempts to connect to the GPRS network once After succeeding it remains connected and sends test transmissions ping via GPRS The size this message is 50 bytes or 1 kB in 20 transmissions not including the T
34. t and single item display modes F2 TEXT Enables you to enter an alphanumeric data string The 1 key is used for a space in alphanumeric data entry In order to enter a message use the alphanumeric keys and press F2 again In order to clear a single character backspace rotate the navigation dial counterclockwise F3 VIEW Displays the incoming messages received from the host Scroll with the navigation dial The Net 960E can store up to 10 incoming messages The next message number eleven overwrites the first message and so on F4 PEPLY Opens a list of messages Scroll to the desired message with the navigation dial and press the dial You can update the messages with the Installer application F5 CNTL Opens the control menu You can configure backlight contrast sound fonts and more When in control mode use the numeric keypad as follows Key 1 Toggles the screen backlight e Key 2 Sets the sound tone Remote Devices 32 Simulation Kit Manual STARCOM Systems e Key 3 Toggles the sound This is not active in the demo unit e Key 4 Enables you to configure fonts for incoming and outgoing messages You can also configure a limit for the number of characters in messages the maximum is 220 characters e Key 8 Enables you to set the screen contrast e Key 9 Toggles the Net 960E on or off e F61 0 Displays the state of the inputs and outputs Notes e The Demo unit is a unit with the basic N
35. table navigator tested with TomTom e Makes the Helios directly visible to installers without directly accessing it e No drivers required Installing the Bluetooth Adaptor The Bluetooth device connects directly to the Helios cable connect only the 9 pin connector as follows e Connect INS 2 and 3 according to the standard Helios cable e Connect pin 9 to Vcc e Connect pin 5 to GND the Helios GND When you search the adapter with a Bluetooth device laptop PocketPC etc you will find GPDSAT The key code is 1234 Remote Devices 36 Simulation Kit Manual STARCOM Systems Chapter 3 Helios Product Line The Helios product line comprises of the following units e Helios Basic e Helios Logger e Helios Advanced The following table describes the features of the different Helios units Table 3 Helios Product Line Helios Basic Helios Advanced Specification Helios Logger GPS Built in Built in Built in GSM ZIGBEE Optional Connector 5 pins USB 24 pins Molex 24 pins Molex Accelerometer Optional Optional Built in Canbus Use Track and trace Full fleet without Full fleet and full basic functions GSM security functions communication Can be used as costs stand alone alarm system Advantage Quick installation No The most Low cost communication advanced unit Can be used as and modem mobile unit costs Can be transferred between vehicles Configuring Cellular Phones 37
36. the Helios memory for identifying drivers Figure 10 Dallas iButton Installing the Dallas iButton To install the Dallas iButton remotely 3 Place the Dallas socket on the dashboard and connect the black wire to ground and the gray one to the Key Pad Dallas pin 7 ofthe Helios 4 Send a command of Learn Dallas iButton using an Installer application 5 Choose Dallas code memory location according to Drivers ID tab in Helios Parameters window 6 Choose an output to be triggered when pressing the bigger button Remote Devices 21 Simulation Kit Manual STARCOM Systems 7 Send a command and attach the Dallas to its socket 8 A green light acknowledges the Dallas has been programmed To program a new Dallas key using Starcom Simulator 1 Select a memory location for the Dallas iButton 2 Click Send The simulator LED lights up 3 Insert the Dallas iButton in its socket for the duration of the programming until the LED turns off 4 Remove the Dallas iButton Important Note Pay attention to place the switch to DALLAS DLS position DALLAS Figure 11 Dallas iButton Switch Remote Devices 22 Simulation Kit Manual STARCOM Systems Remote Control The remote control is used for arming disarming Locking and unlocking the vehicle You can program up to two remote controls into the Helios memory Arm Disarm Button Siren Button Figure 12 2 Button Remote
37. tterie du v hicule Informez le client que ceci effacera la m moire de tout le syst me auto et devra tre reprogramm Warnung Halten Sie sich immer an die Sicherheitsanweisungen um m gliche Verletzung und Sch den an den vorhandenen Systemen des Fahrzeugs zu verhindern Trennen Sie die Verbindung der Fahrzeugbatterie bevor Sie mit der Installation beginnen Teilen Sie dem Kunden mit dass die Speicher aller Systeme des Autos gel scht werden Diese m ssen neu programmiert werden Verkabeln Sie probeweise mit einer LED Testlampe oder einem Spannungsmesser Das Verwenden von anderen Testlampenarten kann zu hohem Ausgangsstrom f hren und die elektrischen Systeme des Fahrzeugs betr chtlich besch digen L ten Sie alle Verbindungen die w hrend der Installation erstellt wurden und isolieren Sie sie mit Isolierband und oder Isoliermanschetten Wenn Kabel nur verdreht und nicht gel tet werden kann dies zu lockeren Verbindungen und ernsten Fehlern f hren Wenn Sie im Fahrzeug bohren stellen Sie sicher dass sich keine Kabel in der N he befinden Sollten Sie dies nicht tun k nnen schwere Sch den die Folge sein Achten Sie insbesondere darauf nicht die Kabel des Sicherheitssystems des Fahrzeugs zu besch digen beispielsweise des Computers und des Airbags des Fahrzeugs Beachten Sie diese wenn Sie die Spannung mit einem Spannungsmesser oder einer Testlampe testen um eine ungew nschte Aktivierung des Systems zu vermeiden
38. uting application is installed on a computer that functions as the system server It is the communication center for all the incoming and outgoing transmissions The Communication Module 4 Simulation Kit Manual STARCOM Systems The Helios communicates directly with the Starcom operator local Routing application When it connects to the GPRS network it searches for the Routing application Once the connection is made communication flows in both directions The Routing application can also use SMPP and modem terminals to communicate with the Helios units through SMS and send SMS notifications to clients Typically the Helios units have a second IP address to use as a backup in case of routing difficulties A third party applications interface is available EAI for routing The EAI can work with external applications either via UDP or TCP Computer Requirements Your system server must meet the following minimum requirements to run the Routing application Hard Drive 200 GB RAM 512 MB Microsoft Windows 2000 XP Vista Com Port RS232 Internet Connection The computer must be able to accept incoming TCP IP connections on ports 232 and 6600 and an additional port selected by the client The computer must be connected to the Helios main unit 24 hours per day and 7 days per week for enable the SMS transmission Note The computer must run 24 hours per day and 7 days per week The User Interface Module The User Interf
39. y as required by the Helios The Hardware Module Helios The Helios integrates a GPS receiver and a GSM or CDMA cellular network modem It provides a complete vehicle security alarm and fleet management solution The two way communication modem based on existing wireless infrastructure makes it possible to deploy the system with immediate and full functionality around the world The modem enables the Helios to communicate via the GPRS 1x or the SMS channel and to receive and send status and location data The built in alarm system monitors the vehicle at all times and alerts the Starcom Control Center software in the case of theft or distress After installing the Helios you can reprogram its parameters remotely and send commands to perform multiple functions You can integrate various accessories into the Starcom system for example text terminals temperature sensors accident shock detectors Bluetooth devices and transponders For detailed information on the available accessories refer to Chapter 5 Helios Accessories on page 21 The Hardware Module Helios 2 Simulation Kit Manual STARCOM Systems Basic Helios Logic States The Helios is always in one of four following alarm logic states Idle The state of the Helios when the engine is on Armed The immobilizer is activated and the engine is off The alarm system is active and ready Garage The alarm system is disabled for a predefined period of time This is u
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