Netgear WNR1500 Wi-Fi Ethernet LAN
Contents
1. NETGEAR genie Desktop Apps 32 NETGEAR genie Apps e Ifyou already have an OpenDNS account leave the Yes radio button selected and go to step 6 e f you do not have an OpenDNS account select the No radio button and go to step 4 4 When you create an account the following screen displays Create a free OpenDNS account Username Check availability 5 Fill in the fields 6 Click Next After you log on or create your account the filtering level screen displays Live Parental Controls choose a filtering level for your network All computers connected to your router will be protected from the content you select below You can customize your Live Parental Controls later on our website High Protects against all adult related sites illegal activity social networking sites video sharing sites phishing attacks and general time wasters Moderate Protects against all adult related sites illegal activity and phishing attacks Low Protects against pornography and phishing attacks 9 Minimal Protects only against phishing attacks O None Nothing blocked 7 Select the radio button for the filtering level that you want and click Next Setup is complete You have successfully setup NETGEAR Live Parental Controls Powered by OpenDNS Next time you run the Management Utility it will take you to the status screen where you can e check whether Live Parental Controls are enabled e dis2. You can set it to Always choose the number of hours or set it for 1 Day or 1 Week 4 When you finish tap Save Guest Access Guest Settings Name SSID NETGEAR_GUEST Key Password 8 63 characiers or 64 hoxadecimal valugs Time Period Always security WPA2 PSK AES gt NETGEAR genie Mobile Apps 12 NETGEAR genie Apps Network Map The network map shows the router Internet connection and also displays computers and devices that are connected to your router The map shows up to five devices per screen If you have more devices on your network you can go left or right to view more screens You can use the Refresh button to update the screen at any time A good connection is shown in green A red line indicates a connection that is not working You can tap a device icon to see more detail about the device Device WNDHR3800 Device Wiliam Shum s iPod E Typa iPod Touch Version V1 0 0 25 WIFI2 IP Address 192 168 1 13 IP Address 192 168 1 1 Status Signal Stranger 100 Status Link Hate ARM bos MAC Address 20 4E 7F 4A 98 8D MAC Address 58 B0 35 55 DF CE Router detail iPod Touch detail If the genie mobile app does not detect the device type it shows Network Device From the detail screen tap an Edit button to change the device type or device name NETGEAR genie Mobile Apps 13 NETGEAR genie Apps Parental Controls Parental Controls allow you to control the Internet
3. 34 Pe WE ii ee ge ee ee ae GE DER ae ee ET eee 35 nen eee ne eae TT TORT sgh TIO TT 35 ME UD e a CR Uo door a do s oae p UI RE Ee 36 WOO RE OE EE NG EE RE ET EE EN OOR 37 DUBII E S apad re ee ee NOR ENA EET TET eee 37 Getting Started Download and install genie apps NETGEAR provides free desktop and mobile genie apps that let you manage your router This manual guides you through the installation and setup procedures for both types of genie apps This chapter covers the following topics e Install Mobile Apps e Install Desktop Apps To find out which desktop and mobile platforms are supported get the downloads or get a list of routers that support the genie apps visit the NETGEAR genie website at http www netgear com genie NETGEAR genie Apps Install Mobile Apps The mobile apps run on smart devices like phones and tablets You can see which smart devices are currently supported by visiting the NETGEAR genie web page You can use the genie mobile app to do the following e Manage WiFi settings and guest access for your home network e View a map of your network e Setup or manage Parental Controls e Use the traffic meter to check your Internet usage e With My Media play media on devices on your network Note To use a mobile app you need a Wi Fi connection from your phone or iPad to your NETGEAR home network gt To use iTunes to install the app on your iPhone or iPad 1 Open the App Store and search for NETGE
4. 4 Tap the folder that you want and the media file within the folder The media file plays on the selected player Play and Control Media Files on Your Mobile Device When you play media that is on your mobile device Android phone iPhone or iPad how you control that media depends on which device you are using To play and control media files on an Android phone Note With an Anaroid phone the media plays in full screen 1 lap the Back button to stop the media from playing NETGEAR genie Mobile Apps 17 NETGEAR genie Apps 2 Tap the Refresh button to update the playing progress Playing Refresh j dd Tourne Player Playing Option gt To play and control media files on iPhones and iPads Note iPhones and iPads iOS devices use two modes for media Play mode and Control mode Tap the icon at the top right corner to switch the mode In Play mode you can see the media playing If you play media files on a different device on your network Play mode is not available Control mode is always available because it shows the playing media name play progress volume and play controls e Tap to switch between Play mode and Control mode Playing beri Playing NETGEAR Genie N NETGEAR genie NETGEAR genie Mobile Apps 18 NETGEAR genie Apps Media Options To view or change My Media options Tap the Option icon on the My Media screen Restart media service Refresh source
5. MODIG FOS es saque AE OR EO ON PRESS URS PE 5 Install Desktop APPS 2 eee eens 6 Chapter 2 NETGEAR genie Mobile Apps Connect to Your Home Network 0 0 00 ce eee eee 8 Mobile App Dashboard Home Screen 2 0 eee 9 Information ICON EE EE SEE Es Es Es ee ee ee ee ke ke ee ee es ee ee 10 Wireless SENOS MO EE EEN EN EE 11 Guest ADCDBS Las sua aaa a OE OE EE TE OE FEED 12 ME ed d ua AR OG OE OR p Ub de cd dca de EE EE EE EG 13 Parental Controls a A GR RES PRA Sg dr 14 en Ad ad SOTEER REO SO FO OE VO WEE OSCE OO ER p dara 15 C ol ARE ER eee ee ee ee ee ee eer ee er 16 Play and Control Media Files on Your Mobile Device 17 Media Options ER RER REED m 19 Chapter 3 NETGEAR genie Desktop Apps Desktop App Dashboard Home Screen 0 0c eee eee 22 Eral i IR aes ENE ER os bee passa ERE 23 ENE EG ies ke 44 eee ee Pd O54 45s 4 Od eed ee eee E 23 Fix an Internet Connection Problem 0 000000 SE e eee 24 PO sok ae AO ET AE ENE OT OR N N N 24 WiFi Channel EE SE SE ees 25 Faller SEIINGS Eu anna a EE N ER ER EE OP 26 Wireless SOUNDS 5 pn 454 6405 0854 RE BERADER ie AE oe Rao ER DE ks 27 aa SHE ses oe os oso bees 545 Oe a eee UE ed 28 GuestAccesS EE SEE res 29 Traffic Meter RELATED N iae EE EDE a s 30 gc Rd ev ee dudo pd OT RO ee ee PA dad EE data 31 Koi 0 MaD EEE quedas 31 Paremal GONE nen aa na 13 4 Jod BERGER ND RED MERE NE 32 ReadySHARE sees eee eee nenn
6. View the Internet traffic or change the traffic meter setting on your home network See Traffic Meter on page 15 e My Media Play media or share it between your mobile device and other devices on your home network See My Media on page 16 NETGEAR genie Mobile Apps 9 NETGEAR genie Apps Information Icon gt To view genie mobile app and router information 1 Tap the Information icon to display the following screen N About Router Model WNDR3800 Firmware Version NETGEAR genie Router Model WNDR3800 Firmware Version V1 0 0 22 Version 2 2 24 14 Powered by SiteView Close EE iPhone V1 0 0 22NA Version 2 2 24 14 Powered by SiteView Android phone 2 Tap the License button to display the end user license agreement EULA NETGEAR genie Mobile Apps 10 NETGEAR genie Apps Wireless Settings You can use this screen to view or change the wireless settings for your home network Note If you change the router wireless settings you and anyone else who has joined the wireless network are disconnected from the network gt To view or change the wireless settings for your router 1 Tap Wireless Settings to go to the Settings screen Settings Name SSID WNDHR3800 test gt Channel AUTO gt Key Password testi2345 gt You can use the Refresh button to update the screen at any time 2 Tap the settings that you want to change to go to detail screens e Name SSID The name of the wi
7. content on your home network gt To set up Parental Controls 1 Tap Parental Controls The first time you tap to select Parental Controls it takes some time to load the page You are asked if you already have an account To set Live Parental Control you need an OpenDNS Account Do you already have an account 2 If you already set up Parental Control on your router tap Yes and log in If you have not done that yet tap No and create an OpenDNS account for Parental Controls Back Open DNS User Name Password The genie mobile app Parental Controls screen displays Bak Parental Controls e Parental Controls oT Y Filtering Level Low gt Change Custom Settings OpenDNS Account nettesti hot 3 Tap the ON OFF button to turn Parental Controls on or off The genie mobile app sends the command to your router and waits for the response When Parental Controls is turned on you can view or change the following settings e Filtering Level Contains five levels to limit access to Internet content 1 High 2 Moderate 3 Low 4 Minimal and 5 None e Change Custom Settings Open a web browser and log in to OpenDNS Then choose which categories to block from the category list e OpenDNS Account Display the login name You cannot change this value NETGEAR genie Mobile Apps 14 NETGEAR genie Apps Traffic Meter The traffic meter measures Internet traffic on your network You can view traffic
8. latest router firmware Parental Controls ReadySHARE AirPrint Network Support Router Model WNDR3800 Firmware Version V1 0 0 25 2 Click Next to check whether a newer firmware version is available You either see the message Current firmware version is the most recent or a screen that shows that a newer firmware version available 3 If a newer firmware version is available click Next to access the download and follow the instructions on the screen Network Map The network map shows the router Internet connection and displays computers and devices that are connected to your router A good connection is shown in green A red line indicates a connection that is not working To view the network map 1 Select Network Map Home Number of devices 7 Internet WiFi Connection HOME IPAD gehie e atsang T420 Router Settings Mini AN LE Din Parental Controls a giernor RI Ready SHARE AirPrint Network Support d m JohnLinux 2 MACBOOKPRO L J ANDROID 143 Notify me of new devices that connect to the network NETGEAR genie Desktop Apps 31 NETGEAR genie Apps 2 Click a device icon to see information about that device You can change the device network type if the map does not find its type 3 Select the Notify me of new devices that connect to the network check box to be notified every time a new device joins your network Parental Controls The first time you s
9. printer that your iOS device needs to print to Retrieve wireless password About X NETGEAR genie REN guage Wireless Network v Home List of printers this computer can see Internet You can use NETGEAR Genie to convert a regular printer to an AirPrint capable printer Then you can use AirPrint on V WprintMarvin your Apple iOS devices iPad iPhone or iPod Touch to print wirelessly WiFi Connection ir Fax Router Settings Network Map Ep Step 1 Make sure that your computer can print to the printer The printer can be connected to the computer using USB or it can be connected to the router either wirelessly or using the router s USB port with NETGEAR Ready SHARE Printer support Parental Controls ReadySHARE Network Support Step 2 Select the printer Your iPad iPhone or iPod Touch wirelessly connected to the router can now see this printer in its Print function M coat S h NETGEAR S rt ms earc o Extend WiFi range __ g SPP More Bars More Fun ee he WN3000RP 4 On your iOS device select Print from the menu option of Mail Safari Photos Notes or any other apps that have print capability 5 Tap Print after the printer is selected Example gt To print a photo in an iOS device through AirPrint 1 Connect to the wireless network with the printer 2 Select AirPrint NETGEAR genie Desktop Apps 35 NETGEAR genie Apps 3 Tap the action icon ica and tap Print
10. 9 Default is password Remember Me on User Name Password Cancel Default is password iPhone router login screen Remember password Android router Login screen The router default password is password though you probably changed it to a more secure password when you installed the router The router password is case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie mobile app dashboard screen displays NETGEAR genie Mobile Apps 8 NETGEAR genie Apps Mobile App Dashboard Home Screen When you launch the genie mobile app it displays the dashboard screen Phone status 9 Log in to the router 9 ET til 8 Information about genie mobile app Search NETGEAR f amp Q seac ds and the connected support router en C Viroless Sottings dye Parental Conbols Figure 1 genie mobile app dashboard You can tap any of the six sections of the dashboard to navigate e Wireless Settings View or change the wireless settings for your router See Wireless Settings on page 11 e Guest Access View or set up wireless guest access to your home network See Guest Access on page 12 e Network Map View network devices connected to your network See Network Map on page 13 e Parental Controls Manage Parental Controls to protect devices in your network from inappropriate content See Parental Controls on page 14 e Traffic Meter
11. AR genie 2 Tap the Free App button After you log in the app downloads 3 Go back to the home screen The genie mobile app is in one of the home screens 4 Tap the genie app icon to open the genie mobile app gt To install the Android genie app 1 Open Google Play and search for NEGEAR genie 2 Tap the Download button 3 Tap the Accept amp download button to accept any terms The genie mobile app is located under Apps in the home screen 4 Tap the genie icon to open the genie mobile app Note You can also use the following QR codes to get to the app stores directly iPad App Getting Started 5 NETGEAR genie Apps Install Desktop Apps The desktop apps run on Windows XP SP3 Vista Win7 Win8 and Mac OS 10 6 or later You can use the genie desktop apps to do the following e Automatically repair common wireless network problems e Get easy access to router features like Parental Controls guest access broadband usage meter speed test AirPrint compatibility and more e Use the network map to see all devices on your home network Note To manage your router settings with genie app you might need to update to new router firmware when it is available gt To download the desktop apps 1 Go to the NETGEAR genie web page at www NETGEAR com genie NETGEAR genie icon green lantern NETGEAR genie 2 Click the appropriate Download button When you download and install the genie app it s
12. Edit Slideshow p Email Photo Message Use as Wallpaper Tweet Print Copy Photo 4 Tap Select Printer if there is not a printer assigned yet 5 In the Printer list select a printer 6 Tap Print to print the photo Network Support Network support helps you solve a network problem or learn more about your network e Use the frequently asked questions FAQs and answers to learn e Use the Tools screen and Support screen for assistance gt To get network support Select Network Support to display the following screen Home FAQ Tools Support Internet Frequently asked questions for your NETGEAR product are answered here WiFi Connection How can a new computer or wireless device connect to my wireless network Router Settings I can connect to the router but not to the Internet Network Map contente What to do first when there is no connection to the router or the Internet Ready SHARE What is the password to log in to my router AirPrint My router stopped working and the Power LED blinks slowly what should I do Network Support Troubleshooting Wireless Networks One PC is not connected to the Internet but other PCs are What kind of wireless security should use for my network NETGEAR genie Desktop Apps 36 NETGEAR genie Apps Tools gt To use the tools Select Network Support gt Tools to display the following screen The following tools are available e Ping Use the p
13. NETGEAR NETGEAR genie Apps User Manual NETGEAR genie Apps Support Thank you for choosing NETGEAR To register your product get the latest product updates get support online or for more information about the topics covered in this manual visit the Support website at htto support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com app answers detail a_id 984 Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Contents Chapter 1 Getting Started Stell
14. On Windows 7 Windows XP Windows Vista and Windows 2000 systems open Internet Explorer and enter readyshare in the address bar On Mac OS X version 10 2 or later enter smb readyshare in the address bar In My Network Places enter Weadyshare in the address bar ReadySHARE Cloud ReadySHARE Cloud gives you remote access over the Internet to a USB storage device that is connected to your router USB port To use ReadySHARE Cloud you register your router with the ReadySHARE Cloud server With this feature you can invite friends and family members to access the shared contents on the USB device If your friends and family do not have a ReadySHARE Cloud account they are invited to create one so they can access the shared contents ReadySHARE Printing ReadySHARE Printer is compatible with Macs and Windows PCs It lets you connect a USB printer to the router USB port and access it wirelessly NETGEAR genie Desktop Apps 34 NETGEAR genie Apps AirPrint The genie app AirPrint feature turns your printer into an AirPrint enabled printer so that your iOS devices can use printers in the same network AirPrint can be accessed from Mail Safari Photos Notes and other apps with print capability The AirPrint feature is available in iOS version 4 2 or later gt To set up AirPrint 1 Make sure that the Windows or Mac computer can print successfully to the printer 2 Open genie app and select AirPrint 3 Select the check box for the
15. a guest wireless network you can view and change the settings A guest network allows others to use your wireless router to access the Internet but not content on other computers or devices on the same network To set up a guest network Select Router Settings Guest Access to display the following screen In this example the guest network is disabled because it has not been set up yet Home Wireless Settings ReadySHARE Guest Access Traffic Meter IE Internet WiFi Connection Refresh Network Map Parental Controls ReadySHARE Current Setting Disabled AirPrint Network Support Router Model WNDR3800 Firmware Version V1 0 0 34 3 Click Modify to display the following screen with the default guest network settings You can change the default settings Home Wireless Settings ReadySHARE Guest Access Traffic Meter S Internet WiFi Connection a I REEEE Disable Guest Access Enable Guest Access Network Map Guest Access SSID NETGEAR GUEST Parental Controls Time Period 10 Hours Security Options None WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES Ready SHARE AirPrint Network Support Router Model WNDR3800 Firmware Version V1 0 0 34 4 When you have filled in the fields with the settings that you want click Apply NETGEAR genie Desktop Apps 29 NETGEAR genie Apps This message reminds you that changing the wireless settings will disconnect any computers or devices that are currently
16. able or enable Live Parental Controls e modify basic settings e change custom settings such as per user and time of day based Live Parental Controls Take me to the status screen 8 Click the Take me to the status screen button Parental Controls are now set up for the router The dashboard shows Parental Controls as enabled NETGEAR genie Desktop Apps 33 NETGEAR genie Apps ReadySHARE You can view information about a USB storage device or printer that is connected to the router USB port gt To view USB storage device information 1 Click the ReadyShare button and the following screen with the ReadySHARE features available on your router displays Wireless Settings Ready SHARE Guest Access Traffic Meter Router Settings ReadySHARE Mode Network Map B Basic Parental Controls ReadySHARE Cloud Allows you to access ReadySHARE Storage from anywhere ReadySHARE Printing Ready SHARE AirPrint Network Support nue Router Model WNDR3800 Firmware Version V1 0 0 25 2 Select the radio button for the ReadySHARE feature you want to view and click Continue Basic USB sharing Once you have set up your router you can connect any USB storage device and share the contents with other users on your network You can access your USB device in any of the following ways On Windows 7 Windows XP Windows Vista and Windows 2000 systems select Start gt Run and enter Weadyshare in the dialog box Click OK
17. connected wirelessly to the network Ed in GuestAccess Changing settings can disrupt active traffic on the wireless network Do you want to continue 5 Click OK to proceed A message displays asking you to wait while the changes take effect Then the following screen displays Wireless Settings ReadySHARE Guest Access Traffic Meter Current Setting Enabled Guest Access SSID NETGEAR Guest Network Key Password Router Model WNR3500Lv2 Firmware Version V1 0 0 10 Traffic Meter The traffic meter measures Internet traffic To view traffic meter information If your router includes this feature select Router Settings gt Traffic Meter to display the following screen Home ttings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Router Settings Enable Disable Parental Control E aren ontrois Upload Ready SHARE AirPrint Network Support Yesterday This week This month Last month m Router Model WNR3500Lv2 Firmware Version V1 2 0 16 NETGEAR genie Desktop Apps 30 NETGEAR genie Apps Router Update You can check for new firmware for your router and update the router to the latest version gt To check for firmware updates 1 Select Router Settings gt Update to display the following screen Home Wireless Settings ReadySHARE Guest Access Traffic Meter SUP Internet WiFi Connection Router Update Network Map This feature can help you download the
18. elect Parental Controls from the Home screen the genie app checks to make sure that your router supports this feature If your router does not support Parental Controls a message displays on the dashboard to tell you gt To set up Parental Controls 1 Select Parental Controls to display the following screen Home Parental Controls Internet Powered by OpenDNS You re about to setup NETGEAR Live Parental Controls Powered by OpenDNS on your router to filter websites visited on your computers and other networked devices Router Settings LIVE PARENTAL Network Map CONTROLS ENABLED n Pa c j NETGEAR ROUTER WiFi Connection Ready SHARE v Set different filtering rules AirPrint for each user on your network v Set rules based on the time of day o Network Support y FILTERING LOW Our custom settings let you relax security settings for some users or at some times of the day Learn more 2 Click Next Because Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account Setting up Live Parental Controls Welcome this setup wizard will quickly configure NETGEAR Live Parental Controls Powered by OpenDNS on your NETGEAR router In order to use Live Parental Controls you need a free OpenDNS account Do you already have one 9 Yes use my existing OpenDNS account No need to create a free OpenDNS account 3 Select the radio button that applies to you and click Next
19. em on this phone or iPad leave the Allow play in network check box selected This setting controls whether the photos from other devices can be viewed on this phone or iPad Media Option Tips e Use Restart media service or Refresh source folder if you are not able to see all network UPnP devices NETGEAR genie Mobile Apps 19 NETGEAR genie Apps To play the device needs to support the DLNA Player profile Game consoles like Xbox 360 or PS3 and DVRs do not support the DLNA Player profile For this reason they do not show up as players in My Media My Media finds only the media types supported by the player For example an iPad does not play Adobe Flash files as this format is not supported NETGEAR genie Mobile Apps 20 NETGEAR genie Desktop Apps Manage your home network trom a computer This chapter contains the following sections e Desktop App Dashboard Home Screen e Login e Internet e Fix an Internet Connection Problem e WiFi Connection e Router Settings e Network Map e Parental Controls e ReadySHARE e AirPrint e Network Support 21 NETGEAR genie Apps Desktop App Dashboard Home Screen The desktop app Home screen dashboard lets you see the status of your Internet connection and network The menus run down the left side In the center you can click any of the six sections of the dashboard to view more detailed information Retrieve wireless password Retrieve wireless password About
20. folder Share files in network on Allow play in network m Note Restart media serveice when the wireless network setting is changed Share file in network to allow people access files of this device over the network Allow play in network to allow people use this device to play files over the network Tap Refresh source folder if there s any change in media folder s Figure 2 Media options The following settings are available e Restart media service Restart My Media service when a wireless setting is changed or no player is found e Refresh source folder Scan the source device list when no source device is found e Share files in network This setting is ON by default to let you use other devices on your home network to play media on this phone or iPad If you do not want to use this option then you change the setting to OFF For example you could be using your mobile phone with the genie mobile app at home while a guest is using your iPad which also has the genie mobile app From your phone you could remotely play a song on the iPad or play a photo slide show on the iPad for your guest e Allow play in network This setting is ON by default to play media that is on this phone or iPad on other devices on the same network If you do not want to allow play in network change the setting to OFF For instance if you have photos on a computer or other mobile devices on your home network and you want to view th
21. for today yesterday this week this month or last month Each time period includes data for Connection Time Upload Average Download Average Total Average Follow the instructions to turn on and set up the traffic meter Once on the traffic meter data displays on the traffic meter screen gt To set up the traffic meter 1 Tap Traffic Meter icon on the dashboard to display the following screen iPod gt 6 46 PM Traffic Meter ee ea ie na lt When the traffic meter is turned off these settings are not shown Counter Start Day Counter Start Time 00 00 gt Traffic Volume Limit Downloa gt Total ia When on and set up the data displays in this area 2 Tap the ON button to turn the traffic meter on and display the settings The genie mobile app sends the message to your router waits for a reply and then updates this screen NETGEAR genie Mobile Apps 15 NETGEAR genie Apps 3 Tap a setting to display the following screen where you can change all of the settings iPod gt 6 45 PM Traffic Meter Traffic Meter Monthly Limit MB 0 Traffic Meter Start Time Time Hour 00 Minute 00 Day 1 gt Traffic Volume Limit Downloa gt 4 Adjust the settings as needed e Monthly Limit Traffic limit by MB per month e Day The date to restart the counter Select a number from 1st to 28 because February might have only 28 days Time The time to restart the counter e Traffic Volume Lim
22. ig NETGEAR Genie z Select Language Wireless Network Engish v A aw ili i Dashboard Click i Internet WiFi Connection Router Settings to view detai Is STATUS GOOD STATUS Connected Click here Network Map Parental Controls ReadySHARE 1 6 Number of devices 62 Click here Click here NETGEAR Experience your laptop Search NETGEAR Suppor Support ET ae PTv2000 EF Figure 3 Home screen with dashboard language and support The dashboard screen displays with the following menu items The menu selections are described in more detail in the following sections in this chapter Internet Monitor and repair Internet connectivity issues for both wired and wireless connections WiFi Connection View or change the wireless settings for your router Router Settings Log in to your router to view or change its settings Network Map View network devices connected to your network Parental Controls Manage Parental Controls to protect devices in your network from inappropriate content ReadySHARE Access the contents of a USB storage device if one is connected to the USB port on the router AirPrint Turn your printer into an AirPrint enabled printer so that your iOS devices can use printers in the same network Network Support Access the support FAQs on your computer without an Internet connection to get answers to common router issues Some simple network tools are available to help you debug the
23. ing utility to test a path from your computer to a destination you specify e Trace Route Use trace route to specify the route that data packets take from your computer to the host e DNS Lookup Find the IP address of a host name typically a website e Computer Profile View details about the computer that you are currently using such as its current network connections and operating system Support gt To access support Select Network Support gt Support to display the following screen Heqister Tour Product Premium Support e Downloads See downloads for your product at the NETGEAR website e Forums Visit forums for NETGEAR products e Register Your Product Register your product so that you can use NETGEAR support e Premium Support Learn about premium support options for your product NETGEAR genie Desktop Apps 37
24. it Select an option No Limit Download Only or Upload Download 5 When you finish making changes tap the Save button to return to the Traffic Meter screen and to view the data My Media You can use the My Media feature to play media from devices on your home network on your mobile device You can also play media that is on your phone or iPad on other devices in your home network For the genie mobile app to find the network devices each device must use Universal Plug and Play UPnP My Media has four different views The views depend on which item you select at the bottom of the screen Source Player Playing Option e Source View a list of devices on your network that are sharing media files e Player View a list of devices that can play media files over the network e Playing View and control media that is currently playing on the selected player e Option Go to the Option screen To play media on your mobile device 1 Tap lem My Media NETGEAR genie Mobile Apps 16 NETGEAR genie Apps 2 Tap the Source button to view the UPnP devices on your network Source in Genie Media Player Nexus S in Genie Media Player William Shu w a ReadyDLNA WNDR3800 il TVJUN46D6400 3 Tap the device on your home network that is the source for your media files The media folders on that device are displayed Source Genie Media Serve Browse Folders Music Video Pictures
25. network as well NETGEAR genie Desktop Apps 22 NETGEAR genie Apps Log In gt To access the genie app features log in to your router 1 Enter admin for the modem router user name Router Login User Name admin Password eeeececece default is password Remember password Login is required to manage these router settings Wireless Settings ReadySHARE Guest Access Traffic Meter Router Update 2 Enter password for the password The password is case sensitive Note The user name and password are different from the user name and password you might get from your Internet service provider ISP Internet The Internet screen is where you can check your Internet connection with a speed test or monitor Internet traffic To check your Internet connection Select Internet to display the following screen WiFi Connection Ed d S gt Router Settings www netgear com Speed Test Speed Test or go to http www speedtest net Enter a website to test its downloading speed or click the link to test your ISP connection speed Parental Controls NETGEAR is not associated with http www speedtest net Network Map Ready SHARE v lil Download 7 Upload iulii li Lud JN v High Traffic Threshold OMbps rl e AirPrint Network Support NETGEAR genie Desktop Apps 23 NETGEAR genie Apps Fix an Internet Connection Problem If your Internet connection is not working the Internet pane
26. nty enabled WEA2 FSK Ready5HARE s ngwlan Security anabled WPA2 P Sk AirPrint s v s WHDR3SDO test E Secunty enablediVVPAZ PSK Network Support NETGEARGT Guest Access Connected m n conscius Rakesh From this screen you can view Wi Fi channels in use in your area and if your router supports a guest network information about guest access to your network 2 Click Guest Access to set up guest access as described in Guest Access on page 29 WiFi Channel To check your WIFI channel Select WiFi Connection gt WiFi Channel to display the following screen Home Connect Wir WIFI Channel Internet WIF Canneetion Currant WiFi Channel 10 Auto Router Settings Humber of Mine lhe mouse over each bar lo see LA Heturork Map a Hataorks 3 Parental Controls Reach SHARE AirPrint Nerw rk Support Humber af Wiki networks in your neighborhood in each V e the WiFi names in that channel Channel Your network is shown in blue Yellow shows other networks in your area Many countries and geographic locations have laws or guidelines about which channels can be used Depending on your location some channels might not be available If many wireless networks at your location use the same channel as your wireless network you might experience interference You can change the channel to avoid the interference gt To change the WIFI channel Click the Change Channel button
27. on Welcome to Wireless Export Wizard Network Map 9 The wizard can export the wireless settings to an external USB drive You can plug it into a USB port on another Windows Parental Control AZ PC Then run the program GenieWirelessConfig exe on the USB drive to update that PC s wireless settings so it can connect to the wireless network Welcome Ready SHARE AirPrint Network Support Click Next to continue ELS NC Router Model WNDR3800 Firmware Version V1 0 0 34 2 Click Next and follow the steps to export your wireless settings to a USB storage device ReadySHARE If your router has a USB port that supports ReadySHARE you can use this screen to view the USB storage device settings gt To use ReadySHARE 1 Select Router Settings gt ReadySHARE The ReadySHARE options available on your router display on the following screen Home Wireless Settings Ready SHARE Guest Access Traffic Meter Internet WiFi Connection Router Settings ReadySHARE Mode Network Map Basic Parental Controls ReadySHARE Cloud Allows you to access ReadySHARE Storage from anywhere ReadySHARE Printing AirPrint Network Support Router Model WNDR3800 Firmware Version V1 0 0 25 2 Select the radio button for the ReadySHARE option you want to use See ReadySHARE on page 34 for a description of the ReadySHARE options NETGEAR genie Desktop Apps 28 NETGEAR genie Apps Guest Access If your router supports
28. on the Home screen is red as shown in the following figure Retrieve wireless password Almiri X NETGEAR genie Wireless Network oo Internet x Ls E A N g WiFi Connection Tal Router Settings Select Language Network Map Internet WIFI Connection Router Settings Parental Controls STATUS Click hore to E STATUS Connected Click here Readty SHARE AirPrint Network Support w Network Map Parental Controls ReadySHARE Humber of devices 4 Click hore Click here NETGEAR ReadySHARE Easy Access and Sharing Leam more Any Device Anywhere Anytime gt To fix an Internet problem Select Internet The genie app tries to detect and fix the problem Hom internet WiFi Conmmection Router Settings Network Mag Parental Controls Ready SHARE AirPrint Fixing network Do not carry out other operations This may take several minutes Please wait Network Support Show details WiFi Connection You can use the WiFi Connection screen to view wireless networks in your area and to select and join a wireless network NETGEAR genie Desktop Apps 24 NETGEAR genie Apps gt To manage your WiFi connection 1 Select WiFi Connection to display the following screen eM Connect WiFi WiFi Channel Internal Choose a wirelass network WF Co HETGEAR J Bonter Eeitioge E Security enabled WPA2 PSK Network Map ngguest dr e 9 Parental Conirols E Secu
29. reless network e Channel The channel for the wireless signal Usually this field is set to Auto so that the router selects the best channel for its wireless signal You can select a specific channel number e Key Password Go to the Wireless Security screen and view or change the wireless security setting for the home network 3 When you finish modifying the Name SSID Channel or Key Password setting tap Save NETGEAR genie Mobile Apps 11 NETGEAR genie Apps Guest Access If your router supports a guest wireless network you can view and change the settings You can even allow guest access for a specific length of time A guest network allows others to use your wireless router to access the Internet but not content on other computers or devices on the same network gt To set up guest access 1 Tap Guest Access 2 Tap the ON OFF button and turn on guest access to display the Guest Access settings Guest Access Guest Access C Name SSID NETGEAR GUEST gt Guest Access Key Password test123456 gt Time Period Always You can use the Refresh button to update the screen at any time 3 Tap the guest access settings that you want to change to go to detail screens e Name SSID The name of the wireless guest network e Key Password Go to the Guest Security screen and view or change the wireless security setting for the guest network e Time Period Tap the time period for the guest network
30. s Settings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Wireless Name SSID NETGEAR Network Map Parental Controls Ready SHARE Channel Selection AUTO AirPrint Network Support Network Key Password EIE EN ON Router Model WNDR3800 Firmware Version V1 0 0 34 gt To modify wireless settings on the router 1 Select Router Settings gt Wireless Settings and click the Modify button Home Wireless Settings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Wireless Name SSID NETGEAR Network Map Channel Selection Auto vj Security Options None WPA2 PSK AES Ready SHARE WPA PSK TKIP WPA2 PSK AES Parental Controls Sure Network Key Password test1234 Network Support 8 63 characters or 64 hex digits Router Model WNDR3800 Firmware Version V1 0 0 34 2 Change the settings and click Apply so that the changes take effect NETGEAR genie Desktop Apps 27 NETGEAR genie Apps Export Settings You can use the Wireless Export Wizard to export the router wireless settings to a USB device such as a flash drive Then you can connect the USB device to another computer so it easily connects wirelessly to your home network gt To export your wireless settings 1 Select Router Settings gt Wireless Settings and click the Export button The following screen displays Wireless Settings ReadySHARE Guest Access Traffic Meter SIE Internet WiFi Connecti
31. tarts automatically If you want to use genie app later click the icon on your desktop or in the Windows taskbar gt To prevent your desktop app from starting when your computer reboots 1 Right click the genie app icon in your system tray 2 Select Settings 3 Clear the Enable Autostart check box gt To use genie app to manage a router 1 Connect a computer to your NETGEAR router with an Ethernet cable wired or wirelessly 2 Double click the genie app icon on your desktop to display the genie app screen See Chapter 3 NETGEAR genie Desktop Apps Getting Started 6 NETGEAR genie Mobile Apps Manage your home network with a smart device This chapter contains the following sections Connect to Your Home Network Mobile App Dashboard Home Screen Information Icon Wireless Settings Guest Access Network Map Parental Controls Traffic Meter My Media NETGEAR genie Apps Connect to Your Home Network This section explains how you can use your phone or iPad to join your home network over WiFi Once you join your home network you can log into your NETGEAR router To join your wireless network and log in from your phone or iPad Open the app you use to manage your wireless connections Locate your home network and join it Launch the genie mobile app and tap Login Login NETGEAR genie The router default user name is admin Enter the router password Router Login User Name admin Password 99000
32. to change the channel NETGEAR genie Desktop Apps 25 NETGEAR genie Apps Router Settings gt To view or change the router settings 1 Select Router Settings to display the following screen Wireless Settings ReadySHARE Guest Access Traffic Meter Retesh Wireless Name SSID NETGEAR Network Map Parental Controls ReadySHARE Channel Selection AUTO AirPrint Network Support Network Key Password Router Model WNDR3800 Firmware Version V1 0 0 34 2 Click any of the following tabs on the screen to view or change many of the router settings Wireless Settings described in Wireless Settings on page 27 ReadySHARE described in ReadySHARE on page 28 and ReadySHARE on page 34 Guest Access described in Guest Access on page 29 Traffic Meter described in Traffic Meter on page 30 Router Update described in Router Update on page 31 NETGEAR genie Desktop Apps 26 NETGEAR genie Apps Wireless Settings View the current basic wireless settings for your router including the wireless name SSID the channel selection and the password if your network uses wireless security Note If you are wirelessly connected to the router changing the wireless settings causes you to lose your wireless connection After the changes take effect you can join the wireless network with the new settings View Settings gt To view wireless settings Select Router Settings to display the following screen Home Wireles
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