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HP Spectre XT 13-2215tu

1. To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows 2 IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots Or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and follow the on screen instructions To use the Start screen 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 76 Chapter 11 Backing up restor
2. Multimedia Features Here are some of the entertainment features on your computer 6 Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use Component 3 4 wat HP TrueVision HD Webcam USB 2 0 charging port Description Records video captures still photographs allows you to video conference and chat online using streaming video From the Start screen type c and then select CyberLink YouCam from the list of applications Connects an optional USB device The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A powered charging USB port allows you to charge certain USB devices when plugged into this port Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port 5 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers ar
3. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Several shortcuts will help you with Windows 8 functions Press the windows logo in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Shortcut Key Description key Opens the Start screen mad P m Opens the charms mad p m d Opens the Desktop mad i ma mie tab Switches between open apps ma NOTE Continue to press this key combination until the app you want opens alt f4 Closes an active app 42 Chapter5 Navigating using the keyboard touch gestures and pointing devices Using the hot keys A hot key is a combination of the fn key and either the esc key or the b key To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Function Hot key Description Display system information fntesc Displays information about system hardware components and the system BIOS version number Control the bass settings fn b Enables or disables the Beats Audio bass settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and con
4. For more information see Updating programs and drivers on page 60 Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer From the Start screen type u select Settings and then select Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http Awww hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wi
5. Resolving a low battery level when external power is available iss 50 Resolving a low battery level when no power source is available iss 50 Resolving a low battery level when the computer cannot exit Hibernation 51 Running on external AC POWEF eee ee AR Re Ge AR Re ee seer ee RR Re ee ee ee ee Re ee ee ee Re ee ee ee ee ee 51 Troubleshooting power problems iii EE EE RR GR GR AR AA Re AA ee ke ee ee ee ee ee ee ee 52 HP CoolSense select models only siese SR EE ER SE ds Ede aA eb ee eg obese eg dek ge de es de eed ge 53 Refreshing your software content with Intel Smart Connect Technology select models only 54 Shutting down turning off the computer 0 0 ee eee ee ee ee ee ee ee ee ee ee ee ke ee ee ee ee 55 7 Managing and sharing information ee ese ee ee RE ERGE AR KERKREG AR KEER RE EA AAR KERKE GER AAR RE nnan AAR RE Naaa iaia RR RR RE E Ee ER Re 56 Lsinga USB device ies E DE gee gees n ae veels Ee De Ge duu hee AE AE ee Te Oe EES Ee Gee hee OER 56 Connecting a USB devlC 2 use EA EE FEE Re ee EE EN Ee Ee R N eee tenet Ee dee ee ee Be de ees KEN bee Ee ek EER GEE 56 Removing a USB device ee ee Re AR ee Ee AA ee AA ee ee ee ee ee ee ee ee ee 57 Connecting a powered USB device ie ee Re RR ee Ge AR ee ee RR ee ee ee 57 Inserting and removing a digital storage card ee ee ee ek Re ee ee ee Re ee ee ee Re ee ee ee kke ee ee 58 B Maintaining Bee dee LiG ORE EE EE n
6. 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostic test while it is running press esc Using System Diagnostics 71 11 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system EY NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support 72 Chapter 11 Backing up restoring and recovering Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the or
7. DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http Awww hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html More HP resources 3 4 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list displays all the devices installed in your computer Locating software A To find out what software is installed on your computer from the Start screen right click using the mouse or s
8. accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Ey NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups 73 Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive e Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required e To create recovery discs your computer
9. also set up your computer to require the user password to exit Sleep See Setting password protection on wakeup on page 47 for more information Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e f you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted 64 Chapter9 Securing your computer and information To set change or delete an administrator o
10. computer and external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Using video 31 EYNOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select the name of the digital output device 3 Click Set Default and then click OK To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers and Headphones 3 Click Set Default and then click OK Using Intel Wireless Display and Wireless Music select models only Intel Wireless Display and Wireless Music allow you to transmit your computer content wirelessly to your receive display de
11. computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off EY NOTE On some models the wireless light is amber when all wireless devices are off 18 Chapter 3 Connecting to a network Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls 1 From the Start screen type n and then select Settings 2 Type network and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type h and then select Help and Support
12. correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Restore and recovery 77 Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 Press f11 while the computer boots Or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select HP Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If pos
13. ee ee 65 Registering fingerprints iss es EE ERAS EN ge Eg Ge Ge SE RE GR se 65 Using your registered fingerprint to log on to WINdOWS iii ee ee ee ee 66 Using Internet security SOTWAaTrE ike EER RG Ee ER ENE EGeEeK SNR RD ee eN Ee ee EER Re ee de ERK ee Ge EA Ee Ge EE Se ee ge Ee 66 Usingantivirus software ii ss Re Ge tanned EE ES SEE AE Se Pe BAG SEGE AAR Se Ed gee Ee aan ee ee 66 Using firewall software ee ee ee ee Re ee ee RR ee ee Ge RR eee ee Re ee ee ee Re ee ee ee ee ee ek ee 66 Installing software Updates ics EE EE NE 67 Installing Windows updates siu asse KERR SE aacceeeevevanedcdoevevanaacaaedeheaaddecanevevaeusnatoeyeves 67 Installing HP and third party software updates sesse ee ee ee ee ee ee ee ee Re ee ee ee ee ee ee 67 Securing your wireless NGtWOPK ius EKKE RS GEKEER RASSE GE kk de se Ne N ke Se EE AA dd se ee AA KG EEEa 67 Backing up your software applications and information eek ee ee ee ee ee ee ee ee ee ee ee ee ee 67 Using an optional security cable lOCK ee ee AR Re AR Re ee ee Re ee ee ee Re ee ee ee Re ee ee ee ee ee 68 10 Using Setup Utility BIOS and System Diagnostics sees EE ER RR RE EE EER KERR RE EE ee RR RR RR RE Re EER RR RR REK Ee EER Re ER 69 Starting Setup Utility BIOS oo it nr ee ee ee ee ARANAN ee ee ee ee ee ee ee ee ee ee ee ee 69 Updatingrthi BIOS si AE ED ee be AE Og AR Oe Ed Bede GR sk se ee ae ge Dog EA EO Ge sage 69 Determining the BIOS version ui iese ERK ER GER ASG
14. external mouse 5 Right TouchPad button Functions like the right button on an external mouse 10 Chapter 2 Getting to know your computer Lights Component 1 Power light Description White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 45 2 Keyboard backlight indicator Jaaa Indicates that the keyboard backlight feature off or on NOTE To conserve battery power turn off this feature 3 do Mute light 4 l Wireless light Amber Computer sound is off Off Computer sound is on White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top 11 Component Description 5 Caps lock light On Caps lock is on which switches the keys to all capital letters 6 TouchPad light select models only e On The TouchPad is off e Off The TouchPad is on Button speakers and other c
15. one of these events HP 3D DriveGuard returns the hard drive to normal operation EY NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous Sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently E NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete Improving performance 59 HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type disk select Settings and then select Defragment and optimize your drives 3 Fol
16. or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 32 Before connecting audio devices be sure to adjust the volume 28 Chapter4 Enjoying entertainment features Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions A WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting headphones 29 Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound You can experience Beats Audio through the compute
17. power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Factory sealed battery To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in Help and Support To access battery information select HP Support Assistant from the Start screen and then select Battery and performance If Battery Check indicates that your battery should be replaced contact support Finding battery information Help and Support provides the following tools and information about the battery e Battery test e Information on battery types specifications life cycles and capacity To access battery information select HP Support Assistant from the Start screen and then select Battery and performance Selecting a power plan 49 Conserving battery power Tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Turn off wireless when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or r
18. the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on 2x dar GED The TouchPad supports a variety of gestures that let your fingers scroll swipe pinch and rotate to manipulate items on the screen 34 Chapter 5 Navigating using the keyboard touch gestures and pointing devices Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers 9 TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse Ey NOTE TouchPad gestures are not supported in all apps To view a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select the Synaptics device software 3 Click a gesture to activate the demonstration To turn a gesture off or on 1 From the Synaptics screen select the check box next to the gesture that you want to turn off or on 2 Click Apply and then click OK Tapping To make an on screen selection use the Tap function on the TouchPad e Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it NOTE Press and
19. using external AC power 51 using passwords 63 V vents identifying 8 15 video 31 WwW webcam 25 webcam light identifying 9 23 webcam identifying 9 23 Windows backup 73 File History 73 75 Refresh 75 76 reinstall 75 76 remove everything and reinstall option 76 reset 76 restoring files 75 system restore point 73 75 Windows applications key identifying 14 Windows logo key identifying 14 Windows passwords 64 Windows updates installing 67 wireless button 18 wireless certification label 17 wireless controls button 18 operating system 18 wireless light 11 18 wireless network WLAN connecting 21 corporate WLAN connection 21 equipment needed 20 functional range 21 public WLAN connection 21 security 20 using 19 wireless network securing 67 WLAN device 17 19 WLAN label 17 Z zooming TouchPad gesture 36 Index 85
20. you must enter your Windows password before your work will return to the screen 46 Chapter6 Managing power Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 In the left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Setting password protection on wakeup 47 Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan on the Windows Desktop point over the power meter icon e Touse Power Options or to change the power plan click the power meter icon and select an item from the list From the Start screen type power select Settings and then select Power Options from the list of applications Different po
21. 56 Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side 7 8 Component Vent Chapter 2 Getting to know your computer Description Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Display Component 1 Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 HP TrueVision HD Webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam type c and then select CyberLink YouCam Display 9 Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an
22. A EER EE A RAS ee ER EG AR KG ee GE AA KG ee ekke de ee Ek 69 Downloading a BIOS update iese ee Re ee ee ee ee ee ee ee ee ee ee ee ee 70 Using System DIAGnOSUCS MEE seas E bg OE ED DS AR wee ee ee anh gee be teas egestas 71 11 Backing up restoring and recovering iss ee RR RE EER ER RR EER EER EER RR EE EER KERR RE EE ER ER KERR EE Ee EER KERR RE EER RR RR EE Ee EER Re 72 Creating recovery media and backups eie de ee AA RR ee ee ee ee ee ee ee ee ee ee ee ee ee 73 Creating HP Recovery media it EK EE GEE ReEE E ee Se RE NEE RO GR ek Ke Es ee DANE ke REG Re Ge ee ee 74 Restore led ee AR EE EE EE OE EE EE N 75 Using Windows Refresh for quick and easy recovery ie ee ee RA AA ee ee ee 76 Remove everything and reinstall WindOWS iese ee ee AA ee AA ee ee ee RR ee ee ee 76 viii Recovering using HP Recovery Manager iese ee dees se ee ed ee ee ee ee ee de ee ee ee de ee ee 71 What you need to KNOW ies Ee Ee ee RE Ee EES SR Saranan RE Ee Gee EER GR ESE Re Ke GR eek ke ede 71 Using the HP Recovery partition to recover a minimized image select models OMY RE RR N 78 Using HP Recovery media to recover esse see dee ee se ee ee ee ee ee ee ee ee ee 78 Changing the computer boot order ee ee ee ee RR ee ee ke ee 79 Removing the HP Recovery partition i iese see ee ee ee ee ee ee ee ee ee ee Re ee ee ee be ee ee ee ee 79 eie ee RA N Ee ee 80 IMPULPOWEN RA AE RO AE OE a i 80 Operating environment is EE
23. EE EE RE N EE N 9 Ee or RR N EE EE EE N mena 10 Toch ad RE EE EE EE N 10 BE EE EE RR 11 Button speakers and other components iese se ss se ee ee ee RR ER EE ee ee Re ee ee ee 12 OER EA AE RE AE AE AE EE RE 14 BONO ER EE 15 Labels eg tie sect GE ee Dk oe E AE Sse N ena De tad en Ee ge bate ER RE Re ee en 16 3 Connecting tO a NOIWOTK RE N EE EE NE Ie 18 Connecting to a wireless netWOFK ii iss reeds ese ede ee ed ed ee de dd ke Re ed de ee ee de de ee eed ek ee ed dd ee ee dee ee de 18 Using the wireless controls sessista Ee SA Re ARTAN de de Sek de dek dd 18 Using the wireless DUTON iese se EE ain ee GEN GEE ek EER GEE ee ee GN DR Ee Ee EER ERG 18 Using operating system controls ie ee ee AR ee AA ee Re ek ee ee Re ee ee 19 VEE AE ME EE ER OR HE uacurpeue deuce deasavsialadddgecvenates 19 Using an Internet Service provider iii ee ee ee ee Re ee ee ee ee ee ee ke ee ee 19 Setting up a WLAN cessaire ese Ns Reese EE deeg ey KERR es EE sae Rg dr EE Oe eers beg de ede 20 Configuring a wireless router ee ee dd ee ee AA ee Re ee ee ee ee Re ee Ad ee ee ee 20 Protecting your ME EER EE OR EE EO N 20 Connecting tora WLAN Ese cutie EK se EDE hin DRR GE NG cat gie enge NR EER de NS gee 21 Using Bluetooth wireless devices se ee ee ee ee RR Re ee Re ee ee ee Re ee ek ee 21 Connecting toa Wired Network GE EE N ER ON 22 Connecting to a local area network LAN ee ee ee Re ee ee Re ee ee Re ee e
24. EE EK Eg sed Ge AR GEE EER Gee Ee Ke OE ER OER EE ER es anes Soe Gee ge de ee ge 81 14 Electostaiic Discharge ie RE oa va esses EG EE ee RE Ee ee EG ER Ge GE GR GE GE Ee ee eg EG ee N ee 82 DOOR EE EA N N RE EE 83 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after setup fun things to do with your computer and where to get more HP resources Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps e Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows features 29 TIP To quickly return to the computer Start screen from an open app or the Windows desktop press the Windows logo key on your keyboard Pressing the Windows logo key again will return you to the previous screen e Ifyou haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 18 e Become familiar with the computer hardware and software Go to Getting to know your computer on page 4 and Enjoying entertainment features on page 23 for information e Update or purchase antivirus software Learn more at Using antivirus software on page 66 e Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 72 Best p
25. User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2012 Document Part Number 698931 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local poin
26. Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service PYNOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Connecting to a wireless network 19 Setting up a WLAN To s
27. ally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 62 Chapter8 Maintaining your computer 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Un
28. and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Safety amp Comfort Guide e Proper workstation setup To access this guide select the HP Support e Guidelines for posture and work habits that increase your Assistant app on the Start screen select My comfort and decrease your risk of injury computer and then select User guides or go to http www hp com ergo e Electrical and mechanical safety information Worldwide support web page e Online chat with an HP technician To get support in your language go to e Email support http welcome hp com country us en wwcontact_us html e Find support telephone numbers Locate HP service center locations Regulatory Safety and Environmental Notices e Important regulatory notices including proper battery disposal information To access this guide select the HP Support Assistant app on the Start screen select My computer and then select User guides Limited Warranty e Specific warranty information about this computer To access this guide select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD
29. ate HP Recovery media 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and follow the on screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 77 74 Chapter 11 Backing up restoring and recovering Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system main
30. ations Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 81 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you need more information about static electricity or assistance with component removal or in
31. authorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e Toreduce the risk of being locked out of the computer record each password and store it ina secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program Using passwords 63 e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type h and then select Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account You may
32. ay using a soft lint free cloth moistened with an alcohol free glass cleaner Allow the display to dry before closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer EY NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris 60 Chapter 8 Maintaining your computer Cleaning the TouchPad and keyboard CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension NWARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping Back up your information t
33. cted to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption 20 Chapter 3 Connecting to a network Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type h and then select Help and Support Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on If the wireless light is off press the wireless button EY NOTE On some models the wireless light is amber when all wireless devices are off 2 From the Desktop tap or click the network status icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect 5 If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection EY NOTE If no WLANS are listed you may be out of range of a
34. d Windows 7 as well as other devices on the same home group network It includes the following three main apps e sMedio 360 Suite enables you to wirelessly stream and share media between enabled computers and mobile devices These features are located on the Start screen e sMedio 360 TrueSync enables you to migrate 1 way communication or synchronize 2 way communication data between two computers on a WiFi or wired home group network These features are located on the Windows desktop and are also compatible with computers running Windows 7 operating systems e sMedio 360 TrueLink enables you to transfer copy or stream play photos videos and music from either your Android phone to your computer or vice versa Finding more information For more information on using this software click the Tutorials app in the sMedio 360 screen To explore all of the available features click Learn More in the Tutorial app Using sMedio 360 Suite To stream and share media from one device to another your computers and mobile devices must be on the same home group network with media sharing enabled EY NOTE For information on setting up a home group network click the Tutorial app on the sMedio screen To enable media sharing 1 On the Start screen point to the far upper right or lower corner of the display to show the charms 2 Select Settings and then click the network status icon 3 Right click the network you are connec
35. d content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 77 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 77 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 79 Restore and recovery 75 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory EY NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support Ey NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support
36. e 2 kinds of wired connections local area network LAN and modem connection A LAN connection uses a network cable and is much faster than a modem connection which uses a telephone cable Both cables are sold separately A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router Y NOTE Ifthe network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer ig vd tn o 22 Chapter3 Connecting to a network 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones
37. e 22 4 Enjoying entertainment features uses ee SERE PERSKE REGS be ERGE GES ERENS EER GE GEE EEEE REG k GEE EE GESE Ge GESE EE Ee be SEE ASe b REGEER 23 Using TRE ie ele OE ER RR OE EE EE ER 25 Sharing media and data between devices ee ee ee ee AA ee ee ee ee ee ee ee ee ee Re ee ee ee ee 25 Finding more information 2 0 cree ieee annie RE Ee EE ee GE EK RE EG EE AE ee 25 Usmo s Medio S60 SUNG ss iss AE EG EE ER ede Ge EE en eg Ee se S 25 Accessing sMedio 360 Suite ee ee Re AR Re ee Re ee ee RR ee ee 26 Using sMedio 360 TrieSVNE sis RR ER EE GEE sae eN GERED ER GR Ee ee ga AE ee ee SARA EEEE 26 Accessing sMedio 360 TrueSYNC i esse ee ee de 26 Using sMedio 360 TrueLink t ee ee AR ee ee ee ee AA ee ee ee ee ee ee ee ee 27 Determining your Android phone OS version sesse ee ee se ee ee ee ke ee ee ee 27 Downloading the sMedio 360 TrueLink app on your phone ss see 27 Sharing media from your phone to your computer iese ee ee ee ee ke ee ee ee 27 Using ele es EE EE EE EE EE 28 Gonneciing speakers ii sd ie ge vee RE EES DR haere ARE ER AARSEL AR Ge GR GR Ee Ee ee bk Se Pe sd ee 28 Connecting headphone ee Re AR ee ee ee ete ee ee ee ee ee ee ee ee ee ee ee ee ee ee ke ee ee aaa 29 Gonnecinga Microphone u iss FEE ss ERAS SR ERK necesdet RR GES Ge Ek RA EG EG VR NEE eg ee ER ARE ee We EA Ge se ERA 30 Using Beats Piel EE chuyaadcucuuuyadddadoeyPanedduccvivaanaeevebaneteay bandanas 30 Accessing Beat
38. e Enabling and exiting user initiated hibernation on page 46 NCAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid Start Technology select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows e Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or press the power button briefly e Hibernation Rapid Start Technology initiates Hibernation after a period of inactivity while in the Sleep state when running on battery power or on external power or when the battery reaches a critical level After Hibernation is initiated press the power button to resume your work NOTE Rapid Start Technology can be disabled in Setup Utility BIOS If you want to be able to initiate the Hibernation state you must enable user initiated Hibernation using Power Options See Enabling and exiting user initiated hibernation on page 46 I
39. e actlon OE RE RE EO 41 Using Microsoft Windows 8 shortcut keys esse ee ee ee Re ee ee ee Re ee ee 42 Using the Not OS EE EE RE add ands 43 G Managing DOWWE sis MEE Ee AE ERGE GARNEER EE RENE En es Beek EE BAR KEE Re Ke BEE ERGER biiain aieeaa EE RENE EE REKE ERK EE RENE ERGER DEE WESE cons 44 Initiating Sleep and Hibernation sis iese ESE se ESEG Gee GE GEE ke EE EE ae ee De ae ES RE SEE ge es Ge ee ds Ee 45 Intel Rapid Start Technology select models only ee RR ee RR ee ee 45 Initiatingiand Ed doek EE EE EE EE N 46 Enabling and exiting user initiated hibernation eee ee ee ee de ee ee ee 46 Setting password protection ON wakeup iii ek AR RA Ee Ee AR AR AA ee ee ee ee ee ee ee AR Re de ee ee ee ee 47 Using the power meter and power settings iii ee Re AR ee AR ee ee ee Re ee de ee ke ee ee ee ee ee 48 S lectinga p wer plaf EE EE RE deetsabands cess 49 Running on battery DOWEF ese ee Re ee eee RR Re Ge sere GR Re ee ee Re ee de ee Re ee ee ee Re ee ee ee ee ee ee Re ee ee 49 Factory sealed battery sui EE tiie ie een rise edited ainsi 49 Finding battery information ss sesse es gs Ee ges EE Rd ge O 49 Conserving battery DOWEF ee ee ee Re eee eee Ge RR ee ee Ge RR ee ee Ge Re ee ee ee Re ee ee ek ee ee ee 50 Identifying low battery levels iese see ee ee Re ee ee ee ee ee Re ee ee ee ee ee ee Re ee ee ee ee ee ee 50 Resolving a low battery level sui se ESE Eg se ge EE bees EK Reede Se ee de Be Du des 50
40. e disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 6 7 Speakers 4 USB 3 0 port Produce sound Connects an optional USB 3 0 device and provides enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 56 8 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 24 Chapter4 Enjoying entertainment features Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos To start the webcam from the computer Start screen type c and then select CyberLink YouCam from the list of applications For details about using the webcam refer to the help for the app Sharing media and data between devices sMedio 360 empowers users to wirelessly stream media and transfer data sync 2 way or migrate 1 way between devices on the same home group network You can also stream and transfer media to and from your computer and your Android 4 0 smart phone sMedio 360 works in both Windows 8 an
41. emove any external media cards that you are not using e Before you leave your work initiate Sleep or Hibernation or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level e The power meter icon on the Windows desktop shows a low or critical battery notification Ey NOTE For additional information about the power meter refer to Using the power meter section The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available e Initiate Hibernation see Enabling and exiting user initiated hibernation on page 46 e Save your work and shut down the computer 50 Chapter6 Managing power Resolving a low batt
42. eni eeans ack omaeneKeeee enema 59 Improving performance AE AE EA RA ARE EE EE OE HE N 59 vii Using HP 3D DriveGuard select models only se ees ee see ee ee de ee Re ee de ee Ge ee ee ee ge ee ee 59 Using Disk Defragmenter sesser se RR GE nane Ge Ee RR AD ee Ke ER Ak GEE Dk ee GE ee Ak Ge se ek 59 MEd ae Ve hacwedeieeeadiagsinteeadiensienaageestincaaaeetieadelaveineateladeicnea 60 Updating programs and drivers iese ee AR ee AR Re ee AR Re ee AA ee Re ee AA ee Re ee ee Re ee ee ee ge ee ee 60 Cleaning your ee let AE RE OE OE OE OE OE OR EN 60 Cleaning the display sides and COVED ee ee RR RR Re AA Re ee ee ee ee ee ee ee ee ee ee ee 60 Cleaning the TouchPad and keyboard ee ee ee AA AA ee AA AA ee ee ee ee ee ee 61 Traveling with or shipping Your COMPUTED ee see ee ee RR ee Re ee ee Re ee ee NENNE ee ee ee Re ee ee ee kk ee ee ee 61 9 Securing your computer and information see RR RR EER RR EER R ERA RAK KEER REG GR RAK KEER Gee RARR RE ER e Gee RR KERR e ae RR RR EK a aa 63 USING He ee EE ER EE OE N 63 Setting Windows DasSWOrdS ier RES ERA RS EE EERS EERDER ee EE AA GE Ke RE Re AE N eke EN RE Ak Ge eek 64 Setting Setup Utility BIOS passwords 0 0 02 eee cece Re ee RR eter ee Ge RR ee ee ee RR ee ee ee ee 64 Using the fingerprint reader o oo ese ee ee Re AR Re ee AA RR ee ee ke ee ee be ee ee ee be ee ee ee ee ee ee Re ee ee 65 Using HP SimplePass select models only iii ese ee ee ee ee RA ee ee ee Re ee
43. ertification labels 17 remove everything and reinstall Windows 76 reset computer 75 76 steps 76 restore Windows File History 75 RJ 45 network jack identifying 7 rotating TouchPad gesture 37 S scrolling TouchPad gesture 36 security cable lock installing 68 security cable slot identifying 7 security wireless 20 serialnumber 16 serial number computer 16 service labels locating 16 setting password protection on wakeup 47 setup of WLAN 20 Setup Utility BIOS passwords 64 sharing media 25 shipping the computer 61 shutdown 55 Sleep exiting 46 initiating 46 slots Digital Media 5 security cable 7 sMedio 360 Suite 25 sMedio 360 TrueLink 25 27 sMedio 360 TrueLink app 27 sMedio 360 TrueSync 25 26 software Disk Cleanup 60 Disk Defragmenter 59 sMedio 360 25 software updates installing 67 speakers connecting 28 speakers identifying 13 24 supported discs recovery 74 system information hot key 43 system recovery 77 system restore point creating 73 restoring 75 T testing an AC adapter 52 TouchPad buttons 10 TouchPad gestures pinching 36 rotating 37 scrolling 36 zooming 36 TouchPad light 10 TouchPad on off button 10 TouchPad zone identifying 10 traveling with the computer 17 61 turning off the computer 55 U unresponsive system 55 USB 3 0 port identifying 7 24 USB cable connecting 57 USB devices connecting 56 description 56 removing 57 USB hubs 56 USB ports identifying 6 24
44. ery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Refer to the Troubleshooting chapter to resolve a low battery level Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions A WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power t
45. es restoring 75 digital card inserting 58 Digital Media Slot identifying 5 Disk Cleanup software 60 Disk Defragmenter software 59 E electrostatic discharge 82 esc key identifying 14 external AC power using 51 external devices 57 F fingerprint reader using 65 fingerprints registering 65 firewall software 66 fn key identifying 14 43 fun things todo 2 H hard drive HP 3D DriveGuard 59 hard drive light 5 HDMI configuring audio 32 HDMI port connecting 31 HDMI port identifying 7 24 headphones connecting 29 Hibernation exiting 46 initiated during critical battery level 50 initiating 46 high definition devices connecting 31 32 Index 83 hot keys bass settings 43 description 43 display system information 43 using 43 HP 3D DriveGuard 59 HP and third party software updates installing 67 HP Recovery Manager 77 correcting boot problems 79 starting 78 HP Recovery media creating 74 recovery 78 HP Recovery partition 78 recovery 78 removing 79 hubs 56 l input power 80 installing critical updates 67 optional security cable lock 68 integrated webcam light identifying 9 24 Intel Wireless Display 32 Intel Wireless Music 32 internal display switch identifying 9 internal microphone identifying 23 internal microphones identifying 9 Internet connection setup 20 Internet security software using 66 J jacks audio out headphone 5 24 network 7 RJ 45 network 7 K keyboard back
46. et up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 Ey NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP Ey NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when conne
47. eys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter Starting Setup Utility BIOS 69 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instruct
48. fication area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions 3 Click the USB icon and follow the on screen instructions Connecting a powered USB device Z CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using a USB device 57 Inserting and removing a digital storage card To insert a digital storage card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the card until it is firmly seated a A sound indicates that the device has been detected To remove a digital storage card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all prog
49. format Determining your Android phone OS version sMedio 360 TrueLink works with Android 4 0 OS phones To determine which OS version is installed on your phone 1 Go to the Settings screen on your phone and then tap About Phone 2 Tap Android version to determine which OS is installed Downloading the sMedio 360 TrueLink app on your phone You must install the sMedio 360 TrueLink app on your phone before you can begin wirelessly sharing media This is a free app that is located in the Google Play app store A Click the Tutorials icon on the sMedio 360 main screen for instructions on downloading and using this app Sharing media from your phone to your computer 1 Be sure that your phone and computer are connected to the same home group network 2 On your computer select sMedio 360 Suite app from the Start screen and then select Media Receiver On your phone open the sMedio TrueLink app tap My Devices and then tap My Mobile Swipe left or right to find your music videos and photos Open the media that you want to share a fm e p Click the arrow on the top of the phone screen and then select the device that you want to send the media file 7 Ina few seconds the media file will appear on the device you selected Sharing media and data between devices 27 Using audio On your HP computer you can play music CDs download and listen to music stream audio content from the web including radio record audio
50. ftware Help Registering fingerprints To register one or more fingerprints with HP SimplePass 1 Swipe a finger on the fingerprint sensor to launch HP SimplePass or From the Start screen type simple and then select HP SimplePass 2 When the HP SimplePass welcome screen displays click Get Started It s Easy 3 HP SimplePass prompts you to swipe your right index finger over the sensor Using the fingerprint reader 65 4 Swipe your finger 3 times to finish the registration A green circle is displayed on the finger if it is registered successfully 5 Select one of the following options e Set up Windows logon Allows you to set up a Windows password e Settings Allows you to disable or enable personal settings Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint 1 After you register your fingerprints restart Windows 2 Swipe any of your registered fingerprints to log on to Windows Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongl
51. gnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen EY NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fntesc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow k
52. gs click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press cirl alt delete click the Power icon and then select Shut Down e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power Shutting down turning off the computer 55 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive or a solid state drive that stores your computer s software operating system and also provides storage for all of your personal files For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card directly from your phone or camera A USB flash drive connected to the Universal Serial Bus USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed EY NOTE For information about connecting external wireless devices see Connecting to a network on page 18 7 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Usi
53. he following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Running on external AC power 51 Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off Contact customer support for information on obtaining a replacement AC power adapter 52 Chapter6 Managing power HP CoolSense select models only HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool select Settings and then select HP CoolSense HP CoolSense select models only 53 Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel Smart Connect Technology periodically causes the computer to e
54. hold on the TouchPad to open a help screen that provides information about the selected item Using TouchPad gestures 35 Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom out or in on images or text e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together 36 Chapter5 Navigating using the keyboard touch gestures and pointing devices Rotating select models only Rotating allows you to turn items such as photos e Point to an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock EY NOTE Rotate is intended for specific apps where you can manipulate an object or image It may not be functional for all apps aged od 2 Finger click select models only 2 finger click allows you to make menu selections for an object on the screen e Place two fingers on the TouchPad zone and press to open the options menu for the selected object Using TouchPad gestures 37 Flicking select models only Fl
55. icking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light quick motion up down left or right Edge swipes Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps 38 Chapter5 Navigating using the keyboard touch gestures and pointing devices Right edge swipe The right edge swipe accesses the charms which let you Search Share start apps access Devices or change Settings e Swipe your finger gently from the right edge to display the charms Using TouchPad gestures 39 Top edge swipe The top edge swipe allows you to open apps available from the start screen AA IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge to display available apps Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Swipe from the left edge of the TouchPad to switch between apps 40 Chapter5 Navigating using the keyboard touch gestures and pointing devices Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions Q TIP The Windows logo key on the ke
56. iginal operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 74 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are
57. ing and recovering Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to
58. ions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update YNOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions EY NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 70 Chapter 10 Using Setup Utility BIOS and System Diagnostics Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2
59. k Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your
60. light 11 keyboard hot keys identifying 43 keys action 14 esc 14 fn 14 84 Index Windows applications 14 Windows logo 14 L labels Bluetooth 17 regulatory 16 serial number 16 service 16 wireless certification 17 WLAN 17 lights AC adapter 6 caps lock 12 hard drive 5 mute 11 power 5 11 TouchPad 10 webcam 9 24 wireless 11 low battery level 50 M maintenance Disk Cleanup 60 Disk Defragmenter 59 microphone connecting 30 minimized image creating 77 minimized image recovery 78 mouse external setting preferences 34 mute light identifying 11 N network jack identifying 7 NFC Android phone 27 0 operating environment 81 optional external devices using 57 original system recovery 77 P passwords Setup Utility BIOS 64 Windows 64 pinching TouchPad gesture 36 ports HDMI 7 24 31 Intel Wireless Display 32 Intel Wireless Music 32 USB 6 24 USB 3 0 7 24 power battery 49 power button identifying 13 power connector identifying 6 power lights identifying 5 11 product name and number computer 16 public WLAN connection 21 R recovery 75 76 discs 74 78 HP Recovery Manager 77 media 78 starting 78 supported discs 74 system 77 USB flash drive 78 using HP Recovery media 74 recovery media creating 74 creating using HP Recovery Manager 74 recovery partition 78 removing 79 recycle computer 75 76 refresh 76 computer 75 regulatory information regulatory label 16 wireless c
61. low the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up Z CAUTION Avoid using the following cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover Gently wipe the displ
62. mputer The labels are in easily accessible locations e Service label Provides important information including the following EYNOTE Your label may look slightly different from the illustration in this section T Serial XXXXXXXX EEN A IESER Product XXXXXXXX M Warrant lyly0y Model 3000000 Component 1 2 3 Product name Serial number Product number 4 Warranty period 5 Model description select models only Have this information available when you contact support The service label is located on the bottom of the computer e Regulatory label Provides regulatory information about the computer The regulatory label is located on the bottom of the computer 16 Chapter 2 Getting to know your computer Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are located on the bottom of the computer Additional country wireless labels are included below Ukraine Indonesia 21972 SDPPI 2011 1823 Singapore Complies with IDA Standards DB 02941 Labels 17 3 Connecting to a networ
63. must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable discs such as CD4RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To cre
64. ng a USB device Most computers have more than one USB port because this versatile interface allows you to connect to numerous kinds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device 56 Chapter 7 Managing and sharing information A Connect the USB cable for the device to the USB port EYNOTE The USB port on your computer may look slightly different from the illustration in this section A sound indicates that the device has been detected EY NOTE The first time you connect a USB device a message displays on the Desktop and an icon appears in the notification area letting you know that the device is recognized by the computer Removing a USB device Z CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 Save your information and close all programs associated with the device 2 From the Desktop click the hardware icon in the noti
65. nitiating Sleep and Hibernation 45 Initiating and exiting Sleep With the computer on you can initiate Sleep in any of the following ways e Close the display e From the Start screen point to the upper right or lower right corner of the screen When the charms list opens click Settings click the Power icon and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer returns to the screen where you stopped working EY NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Enabling and exiting user initiated hibernation You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 Inthe left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 Inthe When I press the power button area select Hibernate 5 Click Save changes To exit Hibernation briefly press the power button The power lights turn on and your work returns to the screen where you stopped working EY NOTE If you have set a password to be reguired on wakeup
66. o an external drive Remove all discs and all external media cards such as digital storage cards from the computer Turn off and then disconnect all external devices Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives Traveling with or shipping your computer 61 and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internation
67. of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in HP Support Assistant Top 13 Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key or the esc key 3 Windows logo key Returns you to the Start screen from an open app or the Desktop NOTE Pressing the Windows logo key again will return you to the previous screen 4 Action keys Execute frequently used system functions 5 Windows applications key 14 Chapter 2 Getting to know your computer Displays options for a selected object Bottom Component Description 1 Speakers 4 Produce sound NOTE Two of the speakers are not shown in this illustration 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Bottom 15 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the co
68. omponents 12 Chapter 2 Getting to know your computer Component 1 2 d Power button WLAN antennas 2 Description e When the computer is off press the button to turn on the computer e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 45 To learn more about your power settings 1 From the Start screen type p 2 In the search box type power 3 Select Settings and then select Power options from the list of applications or see Managing power on page 44 Send and receive wireless signals to communicate with wireless local area networks WLANs 3 Speakers 4 NOTE Two of the speakers are on the bottom of the computer and cannot be seen from the top of the computer Produce sound The antennas are not visible from the outside
69. option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 74 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue Restore and recovery 79 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5V dc 3 33 A 65 W O O DC plug of external HP power supply EY NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label 80 Chapter 12 Specific
70. our computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key sle R Increases the screen brightness incrementally as long as you hold down the key 7 iO f4 Switches the screen image between display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor This action key can also alternate images among other devices that are receiving video information from the computer Using the keyboard and mouse 41 Icon Key Description y f5 Turns the keyboard backlight keyboard feature off or on maa NOTE To conserve battery power turn off this feature rr f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD f7 Begins pauses or resumes playback of an audio CD a DVD or a BD al f8 Plays the next track of an audio CD or the next section of a DVD or a BD d f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key dG GE Mutes or restores speaker sound tty i f12 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible
71. owing digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Ultra High Speed MultiMediaCard UHS MMC Right side 5 Component Description 5 4 USB 2 0 charging port Connects an optional USB device The USB 2 0 charging ee port can also charge select models of cell phones and MP3 players even when the computer is off NOTE For details about different types of USB ports see Using a USB device on page 56 6 AC adapter battery light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 7 ie Power connector Connects an AC adapter 6 Chapter 2 Getting to know your computer Left side 4 29 Component 1 ahir RJ 45 network lights 2 Description e Green The network is connected e Amber Activity is occurring on the network 2 ahir RJ 45 network jack Connects a network cable 3 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 4 USB 3 0 port Connects an optional USB 3 0 device and provides 5 Security cable slot enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page
72. r power on password in Setup Utility BIOS 1 Open Setup Utility BIOS by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 Use the arrow keys and follow the on screen instructions When the Startup Menu is displayed press f10 3 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using the fingerprint reader Integrated fingerprint readers are available on select computer models In order to use the fingerprint reader you must set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software For the location of the fingerprint reader on your computer see Getting to know your computer on page 4 Using HP SimplePass select models only HP SimplePass provides an easy to use interface to help secure your computer and simplify the way you log on to your computer and password protected websites Use a registered fingerprint to e Log on to Windows e Access websites and other programs that require a logon e Setup a single sign on service that allows you to use a registered fingerprint to create credentials for any application that requires a user name and password e Set up protected accounts on the computer for multiple users For more information see the HP SimplePass so
73. r s internal speakers through external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings A To open Beats Audio Control Panel from Start screen type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel Enabling and disabling Beats Audio A To enable or disable Beats Audio press the fn key in combination with the b key Checking the sound To check the audio functions on your computer follow these steps 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type s and then select Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then
74. ractices 1 2 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting an HDMI device on page 31 You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 28 You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Enjoying entertainment features on page 23 Experience music the way the artist intended with deep controlled base and clear pure sound See Using Beats Audio on page 30 Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text See Using TouchPad gestures on page 35 Chapter 1 Starting right More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Windows 8 Basics guide e Overview of using and navigating with Windows 8 Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support from the Start screen type h
75. rams associated with the digital card 2 From the Desktop click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 Q P L 2 EY NOTE If the card is not ejected pull the card out of the slot 58 Chapter 7 Managing and sharing information 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Using HP 3D DriveGuard select models only HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of
76. reless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 20 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 72 Installing software updates 67 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 4 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place 68 Chapter9 Securing your computer and information 10 Using Setup Utility BIOS and System Dia
77. s Audio Control Panel ee ee ee Re ee ee ee ee ee ee Re ee ee ee n 30 Enabling and disabling Beats Audio iese ee ee ee RR ee AA ee Re ee de ee Re ee ee ee ee Ge ee ee 30 Checking the SOUNG EE 30 USMO Ed ole EE EE ER N RE N ENA 31 Connec ngan HDMI device iii EE ESEG RS ese KEER teense KERE E AK ENG GEE ER ASE EDGE Ge DA ge sk Ee 31 Configuring HDMI audio settings i iese ees se ee ee ee ee ee ke ee ee ee aiaa 32 Using Intel Wireless Display and Wireless Music select models only ee 32 5 Navigating using the keyboard touch gestures and pointing devices sesse ee Ee ER ER RE RE RE Ee 33 Using the TouchPad scerna iaa aiaia aiara adana diaa E AA 34 Using TouchPad GeStUnes eor E EIER ER Ag RE Oe AREA doe ed ang ao ee eb Oe EE Oe ee Ge ey 35 TAPPING RE RE ER EE EE 35 Seo gests sah ER N RE NE 36 PiNEhING ZOOMING nessie SE RE ae EG ee oe RE DE DAE se EE se DE ee 36 Rotating select models only ee Re ee Re ee AA ee Re ee ee ee Re ee ee ee ee RR ge ee ee 37 2 Finger click select models only 0 0 ee ire eee Re ee ee ee RR Re ee ee ee Re ee ee ee 37 Flicking Select models only ee ee AR ee ee ee ee ee ee de ee ee ee ee ek ee 38 Edge ESE EE T N 38 Right edge SWIDE iissdee RR N dee DE As N RE KA ER ee KRAG N RE RES ea 39 Vi TOP CdGe SWIPE ie EN AE daen Al Re De A ee le ed eg Ed 40 LOT CUGE SWIPC EE RE EO stents 40 Using the keyboard and Te AE ER EE EE EE EE EEEE 41 Bale the GR MI EA EE RR N 41 Using th
78. select Sound 30 Chapter4 Enjoying entertainment features Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Your computer has an high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions if you have guestions Connecting an HDMI device EY NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HEMA 7 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the
79. sible back up all personal files 2 Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 79 3 Follow the on screen instructions 78 Chapter 11 Backing up restoring and recovering Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows
80. stallation contact support 82 Chapter 13 Electrostatic Discharge Index A AC adapter 6 AC adapter testing 52 action keys decrease screen brightness 41 Help and Support 41 identifying 14 increase screen brightness 41 keyboard backlight 42 next track or section 42 play pause resume 42 previous track or section 42 switch screen image 41 volume down 42 volume mute 42 volume up 42 wireless 42 antivirus software using 66 audio functions checking 30 audio out headphone jacks 5 24 B back up personal files 73 backing up software and information 67 backlight action key identifying 42 backups 72 bass settings hot key 43 battery discharging 50 low battery levels 50 battery information finding 49 battery power 49 Beats Audio 30 43 Beats Audio Control Panel 30 Beats Audio hot key 30 best practices 1 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 18 21 Bluetooth label 17 boot order changing HP Recovery Manager 79 bottom 16 buttons left TouchPad 10 power 13 right TouchPad 10 TouchPad on off 10 C cables USB 57 caps lock light identifying 12 caring for yourcomputer 60 checking audio functions 30 cleaning your computer 60 components bottom 15 display 9 leftside 7 rear 8 right side 5 top 10 computer reset 76 configuring audio for HDMI 32 connecting toa WLAN 21 connector power 6 corporate WLAN connection 21 critical battery level 50 D deleted fil
81. t of sale the seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 starting BARE ss cc EE Sousa coc GE NE ERG EG GE da Ge eg ea x EER GEE GE GE Re GE 1 Best PraCtCe AE AA N EO N OE iiaae 1 Fun things ode N EAA EAA ceive 2 More HP TeSOUICES ER KA EE RR OR AE EA N 3 2 Gettind te know YOUN EGMPUIEF ie KERE KERN ERK ERRES ENE KERE SG HEKKE Se ERK ORR EE KERR SE tana KNEG EKKE ERG EE 4 Finding your hardware and software information ese ee ee ee AA ee RR ee ee ee ee ee ee de ee Re ee ee 4 Locating hardware eek ee ek Re ee AR Re ee ee ee Re ETAN ETAR ee Re ee ee ee ee Re ee ee e E 4 L cang SOMNI AE NE EE ER EE OE N OE 4 de Se ER EE RE EE EE 5 Base RE EE OE ER N EE N ER 7 EER RE RE EE RE OR 8 Glo ER EE
82. ted to and then select Turn sharing on or off Using the webcam 25 Accessing sMedio 360 Suite A On the Start screen select the sMedio 360 Suite app or On the Start screen type s and then select sMedio 360 Suite for HP from the list of applications Using sMedio 360 TrueSync To migrate and synchronize data between two computers they must be on the same home group network For information on setting up a home group network select the Tutorial app on the sMedio screen Accessing sMedio 360 TrueSync 1 From the Windows desktop click the sMedio 360 TrueSync icon on the taskbar 2 Follow the on screen instructions for creating you account and setting up your folders to migrate and synchronize 29 TIP You will also be guided through the process of setting up additional computers to create the synchronization relationship This helps you copy the software to additional computers to complete the synchronization or migration process 26 Chapter 4 Enjoying entertainment features Using sMedio 360 TrueLink Download the sMedio 360 TrueLink free app on your phone to wirelessly share photos videos and music from your Android 4 0 smart phone and your computer Your phone must be on the same home group network as your computer Refer to the phone s manufacturer instructions for connecting to your home group network EYNOTE In order to share media from your phone to your computer they must be in a compatible
83. tenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 76 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 76 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 77 If you want to recover the computer s original factory partitioning an
84. trol the bass properties open the Beats Audio Control Panel To open Beats Audio Control Panel from Start screen type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel Using the keyboard and mouse 43 6 Managing power Your computer can operate on either battery power or external power When the computer is only running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation 44 Chapter6 Managing power Initiating Sleep and Hibernation Microsoft Windows has two power saving states Sleep and Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 46 e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down Ey NOTE If you want to initiate Hibernation manually you must enable Hibernation using Power Options For more information se
85. vice such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions A To open Intel Wireless Display from the Start screen type w and then select Intel WiDi EY NOTE Before using the wireless display feature be sure that your wireless device is turned on 32 Chapter4 Enjoying entertainment features 5 Navigating using the keyboard touch gestures and pointing devices Your computer allows navigation using touch gestures select models only in addition to the keyboard and mouse Touch gestures can be used on your computer TouchPad or on a touch screen select models only YNOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on common tasks using the TouchPad touch screen or the keyboard Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Some computer models may also have an integrated numeric keypad 33 Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display
86. wer meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level 48 Chapter6 Managing power Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance To change the power plan from the Start screen type power select Settings and then select Power Options from the list of applications The following power plans are available e HP Recommended recommended Automatically balances performance with energy consumption on capable hardware e Power saver Saves power by reducing system performance and screen brightness where possible e High performance Favors performance but may use more energy Your battery will not last as long between charges using this power plan Click Show additional plans to select this power plan You can also create your own power plan and customize it to how you use the computer for your needs To use Power Options from the Start screen type power select Settings and then select Power Options from the list of applications Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery
87. wipe from the top of the TouchPad to display the Apps toolbar and then select the All apps icon Chapter 2 Getting to know your computer Right side Component 1 ly Power light Description e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 45 Hard drive light 2 3 G ml Audio out headphone jack Audio in microphone jack 4 n Digital Media Slot e Blinking white The hard drive is being accessed Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Supports the foll
88. wireless router or access point EY NOTE If you do not see the WLAN you want to connect to from the Desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection EY NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wireless network 21 Connecting to a wired network There ar
89. xit Sleep Smart Connect then updates the content for certain open applications and reinitiates Sleep As a result your work is immediately available to you as soon as you exit Sleep You do not have to wait while updates are downloaded A To enable this feature or manually adjust the settings from the Start screen type smart and then select then select Intel R Smart Connect Technology 54 Chapter6 Managing power Shutting down turning off the computer Z CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 From the Start screen point to the upper right or lower right corner of the screen 3 When the charms list opens click Settin
90. y recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused For more information about computer viruses from the Start screen type h and then select Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked 66 Chapter9 Securing your computer and information Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance
91. yboard allows you to quickly return to the Start screen from an open app or the Desktop Pressing the Windows logo key again will return you to the previous screen EY NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys Your computer has different ways to guickly access information or perform functions with certain key combinations Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys the f5 key select models only and f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 69 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after disabling the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description A f1 Opens Help and Support which provides tutorials information about the Windows f operating system and your computer answers to questions and updates to y

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