Fantom Drives GF1000T external hard drive
Contents
1. check to make sure that all of your connections are secure and that the power switch is in the ON position Then check if your External Hard Drive is listed in the Apple System Profiler If the problem persists verify that the USB port used is functioning Q I m trying to copy files to from FAT32 volumes or network shares and it keeps failing A FAT32 HFS and other file system formats allow different standards of filename length or use of special characters Rename the offending file s and try the operation again Fantom Drives GForce Megadisk Hard Disk at a Glance Disk Activity Power Indicator Light Blue AC adapter port USB 2 0 port eSATA port pau FireWire ports Power Switch Security Lock Slot Precautions Failure to follow the precautions described below may cause damage to your Fantom Drives External Hard Drive and void the warranty e DO NOT open the case Doing so will void the warranty e DO NOT use a third party AC adapter or power cord Doing so may damage the Drive and void the warranty e DO NOT bump jar or drop the Drive as this may damage it or result in loss of data e DO NOT disconnect any cables while the Drive is powered on without first properly dismounting the device via your operating system doing so can result in data loss and possible damage e DO NOT set any liquids or beverages on the Drive as they may damage the internal electronics e Fantom Drives highly recomm2. shaped so they can only be properly inserted one way Be sure to insert the plugs properly or you may damage the drive and void the warranty USB Connect the square USB 2 0 connector type B of the included USB cable to a the square USB plug on the GForce AUSB MegaDisk and the rectangular end to a free USB port on your computer eSATA Connect the included eSATA cable to a free eSATA port ATA on your computer If your computer does not have eSATA ports you may purchase an eSATA expansion card for your computer Contact your authorized Fantom Drives reseller for further details FireWire Connect the included FireWire cable to a free FireWire port on your computer The GForce Megadisk Combo Hard Disk has two FireWire ports for connecting additional FireWire device in a daisy chain 4 Press the power switch located on the back of the GForce Megadisk Hard Disk Once the Drive is powered up your computer should recognize it and the Drive will be ready to use 10 11 j he drive in Formattin owe g i Windows Hosts Your GForce MegaDisk 1 Open the disk management console A list of the attached drives and their respective volumes will appear Select the The GForce MegaDisk comes preformatted at the factory with the GForce Dick FAT32 file system which will mount on most modern operating systems FAT32 has some limitations and we recommend you reformat the volume to a file system format more compatible with your particu
3. window of the Disk Utility screen Quit level Press OK when finished and you may close the disk Disk Utility You should now see the drive icon on the Desktop management applet
4. with the Product any such software is provided AS IS Please refer to any documentation included with the software for your rights and obligations with respect to the software This warranty extends only to you the original purchaser It is not transferable to any one who subsequently purchases the Product from you Proof of purchase in the form of a bill of sale which is evidence that the Product is within the warranty period must be presented to obtain warranty service To obtain warranty service you must take the Product or deliver the Product freight prepaid in either it s original packaging or in a package that provides the Product with a degree of protection equivalent to that of the original packaging to Fantom Drives Please contact Fantom Drives at the number listed on the reverse side for further information Fantom Drives is not responsible for any damage to or loss of any programs data or other information stored on any media or any Le 16 Q Is the Drive compatible with Windows NT 4 0 A No Q do not see my Drive listed in the My Computer window but it does appear in the Device Manager list A Right click on My Computer Select Manage in the pop up menu In the Computer Management window select Storage then select Disk Management In the Disk Management window you should see a list of available storage devices Look for the Disk that has a capacity closest to your Fantom Drives External Ha
5. WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Fantom Drives 19260 Van Ness Avenue Torrance CA 90507 Sales 310 320 7272 Support http 7 www FantomDrives com help www FantombDrives com FANTOM DRIVES FCC Compliance Statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installation This equipment generates uses and can radiate frequency energy and if not installed and used in accordance with the instructions there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to equipment off and on the user is encouraged to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the distance between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 8 13 2008 MD1D3HDM Rev A The material in this document is for information onl
6. ble for low power consumption devices such as flash card readers Plug amp Play You do not need to assign unique ID numbers or connect terminators On most operating system you do not need to install drivers Hot swappable Devices can be added and removed while the computer is running Also you can turn off the device when not needed in order to conserve electricity Q have a FAT32 disk and when I try to copy a large file I get an error saying there is not enough room on the drive I have lots of free space A FATS32 only allows files up to 4GB in size To copy larger files please reformat the volume using MacOS Extended Format FAQs for PC Users Q My computer does not recognize the Drive A Make sure all of your connections are secure If you have an add on card make sure it is working properly and or update the driver Also make sure you have all the latest updates for your Windows operating system Q Can you make the External Hard Drive bootable A This depends on your computer s BIOS Basic Input Output system The BIOS contains code required to control a number of miscellaneous functions Please check with your computer manufacturer for BIOS updates to determine if your computer s BIOS supports this feature Q Does the Drive work with Norton Ghost A Yes Norton Ghost 2003 or newer support USB drives Fantom Drives does not provide any additional drivers Q Where are the drivers required A Win
7. dows 2000 XP 20038 and Vista already include all the necessary drivers No additional drivers are necessary Q Do you have DOS Driver for the Drive A No Q When I leave my computer idle for a while my Drive won t work properly A The most likely cause is that your computer is going into sleep mode The immediate solution is to shut down your computer and turn off the Drive and then restart your computer Once your computer is completely booted up turn on the Drive You should see the drive in the Windows Explorer To prevent this problem from recurring open the Power Settings Energy Saver and set it to never go into sleep mode 19 14 Troubleshooting Frequently Asked Questions FAQs FAQs for Mac Users Q Why is my Drive asking me to format it It was already formatted and it contains data A1 Run a disk repair utility on the drive A2 Perform permission repair on your system drive Open the disk utility located in Applications Utilities Disk Utility app select your system drive usually the first disk listed and click Repair Disk Permissions in the First Aid Tab A3 Restart your computer As soon as the bootup chime sounds press and hold down the option command p r key combination to reset the PRAM Release the keys when the chime sounds a second time Please refer to your Mac manual for more information on these procedures Q My computer does not recognize the Drive A First
8. e and purchaser s time Except to the extend prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration of this warranty some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long on implied warranty lasts so the above limitation or exclusions may not apply to you This warranty gives you specific rights you may have other rights which vary from state to state Introduction Welcome and thank you for purchasing GForce Megadisk Quad Interface Hard Disk from Fantom Drives In photos and illustrations in this guide The following alert symbols are used in this guide G This signifies important This signifies important information for ALL users information for USB 2 0 users This signifies important This signifies important information for eSATA users information for FireWire users The GForce Megadisk Hard Disk can only sustain one connection type at any given time the drive will appear as a FireWire device when connected via FireWire a USB device if the USB cable is connected or an eSATA device if the eSATA cable is connected USB 2 0 compatibility with USB 1 x USB 2 0 ports are backward compatible with USB 1 x However if you connect the Drive to a USB 1 x port it will operate at USB 1 x speeds Parts Accessories List The package should contain the fo
9. ends that you regularly back up the files stored on your Fantom Drives External Hard Drive Fantom Drives is not responsible for any data loss nor will Fantom Drives perform any recovery on lost data or files Performing Basic Tasks How to open files and folders stored on the External Hard Drive PC and Mac Users 1 Double click on the Drive icon A window showing the files and folders stored on the Drive will appear 2 Double click on the file or folder that you want to open How to copy files and folders to your External Hard Drive Mac Users 1 Highlight the file or folder that you want to copy by clicking on it but do not release the mouse button 2 While keeping the mouse button pressed down drag the highlighted file or folder to the Drive icon or to a specific folder on the Drive 3 Release the mouse button The file or folder will copy over PC Users 1 Single click the file or folder that you want to copy in order to highlight it 2 Go to Edit gt Copy 3 Double click the Drive icon to open tt 4 If you want to copy the file or folder to a specific folder on the Drive double click that folder to open tt 5 Go to Edit gt Paste The file or folder will copy over 13 12 How to Safely Dismount and Turn Off the External Hard drive What do mounting and dismounting mean When a device such as a hard drive is mounted that means the computer sees the device and is ab
10. lar computer and operating system environment The Disk Management Console can be found under Windows System32 diskmgmt msc on your system drive For an illustrated guide please see http fantomdrives t f Formatting a hard drive erases all data contained on the P www fantomdrives com support faqs drive If you wish to reformat your Fantom Drives External Hard drive be sure to create a copy of the files you wish to keep before reformatting 2 Right click on the drive letter and select Format in the pop up menu The Format dialog box will appear i k i Before a new un partitioned disk can be used in Windows it Formatting the drive in Mac OS X must contain a disk signature If the hard disk is not signed for use the New Partition option is unavailable Superimposed 1 Launch the Disk Utility application Disk Utility is located in no entry icon In this case a the Utilities folder inside the Applications folder The Disk Utility signature can be written on the window will open with a small sub window at left and a larger hard drive by right clicking on sie Sub window with a series of tabs at the top the disk description window and Sc ron selecting Initialize Disk seg 2 You should see the drive listed in the left sub window Click on the drive to highlight it if you see two icons for the drive select the uppermost root instance Information about the drive will appear in the Information sub window 3 Unde
11. le to communicate with it When you dismount a device the computer no longer sees it The device may still be running but the computer cannot access it as though the device no longer exists Never turn off or unplug a hard drive without dismounting tt first Doing so could cause data on the drive to be lost or damaged How to safely dismount and turn off the drive with the computer running Mac Users Drag the icon for the External Hard drive to the Trash The drive will dismount and you can then safely turn if off You may then unplug the power cord and data cable if you want to disconnect the drive PC Users 1 Locate the System Tray The System Tray includes the time display in the bottom right and icons to the left of the time One of the icons will be an hot plug icon 2 Left click on You will receive the alert message Safely Remove followed by the drive description and drive letter for the device 3 Left click on the appropriate device with the drive letter matching the one used by the External Hard drive After a few seconds Windows will give you a message that it is safe to remove the device Connecting the Drive to Your Computer 1 Plug the AC adapter cord into the power port on the back of the Drive The plug should not require much effort to insert Plug the other end of the power cord into a wall receptacle 2 Connect the appropriate cable to your host USB eSATA and FireWire plugs are
12. llowing items e Fantom Drives GForce Megadisk Hard Disk e USB cable e FireWire cable e AC Adapter e Quick Start Installation Guide If you are missing any items listed above please fill out the customer support form at http 7 7www Fantomdrives com support missingpart as Please retain a copy of your receipt You will need it if warranty repair service is required in the future One Year Limited Warranty Fantom Drives warrants this product the Product against defects in material or workmanship as follows 1 LABOR For a period of one 1 year from the original date of purchase from Fantom Drives or its authorized relseller Fantom Drives will repair defective Product or at its option replace with a new or recertified product at no charge After this 1 year period you must pay for all labor charges 2 PARTS For a period of one 1 year from the original date of purchase from Fantom Drives or its authorized reseller Fantom Drives will supply at no charge new or rebuilt replacement parts in exchange for defective parts of this Product Any replacement parts will be warranted for the remainder of the original warranty period or ninety 90 days from installation by Fantom Drives All exchanged parts replaced under this warranty will become the property of Fantom Drives This warranty only covers the hardware components packaged with the Product This warranty does not cover any software contained in or included
13. r Capacity verify the drive capacity It should be close to the stated capacity of your drive in gigabytes 3 Click on the Erase tab In the Erase sub window you will see a 4 In the File System pop up menu select NTFS The default Volume Format pop up menu and a Name field formatting option is full format A full format will take about 30 90 minutes A Quick format will take just a minute but will 4 In the Volume Format pop up select the format type MacOS do less verifying of the drive than a full format Click Start Once Extended Is recommended the format process is complete your External Hard drive is ready to use using the DOS file system we do not recommend this as an artificial capacity limit may be imposed on the drive and performance will be unpredictable 5 In Windows XP and Vista it is possible to optimize the drive for performance or quick removal To select your desired mode open the device manager located in Windows System3e A Although it is possible to format a hard drive on Mac OS X 5 Click Erase You should see an alert pop up with the message devmgmt msc on your system drive Right click Fantom Disk in Erasing a disk will destroy all information on all of the volumes of Disk drives and select properties Select the Policies Tab near the disk Click Erase Once initializing is complete you should see the top left of the window and click your desired optimization the drive listed in the left sub
14. rd Drive Right click on the right hand box in the pop up menu select Delete Partition Once you do this it will say Online amp Unallocated Right click on the box and select Create New Partition in the pop up menu When the Partition Wizard appears select Primary Partition and click on Next You will see a default value for the Drive click Next You will then see a drive letter you can change this drive letter if you wish click Next You will then be asked to format the Drive Q After connected the Drive to my PC got the following alert message HI SPEED USB Device Plugged into non HI SPEED USB Hub What does this mean A Windows 2000 and XP users will get this alert message if you plugged the Drive into a USB port that only supports USB 1 1 This is fine except your Drive will operate USB 1 1 speeds If an issue cannot resolved by using our FAQ please contact Technical Support via the Fantom Drives support site at http www FantomDrives com help system Requirements System Requirements for Mac e Power Macintosh e Mac OS X 10 2 or newer Available FireWire Port or Available eSATA port or Available USB 1 1 or 2 0 port System Requirement for PC e Pentium based PC with 233 MHz or faster CPU e Windows 2000 XP 2003 or Vista e Available FireWire Port or e Available eSATA port or e Available USB 1 1 or 2 0 port Windows XP users In order to use the USB 2 0 connection you must have at least Se
15. rvice Pack 1 for Windows XP s FireWire amp USB 2 0 Compared o FireWire Data transfer rate of 400 Mbps FireWire is suitable for applications where delayed or out of order data frames are unacceptable such as digital video editing Supports up to 63 devices FireWire devices can be linked in a daisy chain configuration With the use of FireWire hubs up to 63 devices can be linked on a single FireWire bus Peer to peer architecture FireWire devices are intelligent Data transmission can take place without the need for input from the computer Cable length up to 14ft On bus power up to 45 W FireWire can power larger higher power consumption devices than USB 2 0 Plug amp Play You do not need to install drivers assign unique ID numbers or connect terminators Hot swappable Devices can be added and removed while the computer is running Also you can turn off the device when not needed in order to conserve electricity Data transfer rates up to 480 Mbps With USB data transfer rates can vary depending on a number of factors including available CPU resources Supports up to 127 devices Connecting more than one or two USB devices to a computer typically requires the use of one or more hubs each hub can accommodate several USB devices Master slave architecture The computer dictates data flow to from and between attached devices Cable length up to 16 5ft On bus power up to 2 5 W Suita
16. take great pride in bringing personal satisfaction to each of our customers Your drive is compatible with all eSATA enabled USB capable or FireWire Apple Macintosh computers running MacOS 10 2 or greater and PC Compatible computers running Windows 2000 Windows XP Windows 20038 and Windows Vista Contents Introduction 5 56555 coca baitacdorsteedanescnemnantenaniediodwewenaedoaeds 3 Parts amp Accessories LISt ccccceeeeeeeeeeeeee ees 4 System Requirements cccceeeeeeee scenes eeeeeeaees 5 FireWire and USB 2 0 Compared 0008 6 Fantom Drives External Hard Drive at a Glance 7 PPECAUDIONS oissscesvsceysanwyseamesemadsenvesaeuesn aei banaanin 3 Connecting the Drive to Your Computer g Formatting Your Fantom Drives External Hard Drive 10 Formatting the Drive in Mac OS X ccc cee eee eee 10 Formatting the Drive in Windows cccceee eee e es 11 How to safely dismount and turn off your Fantom Drives External Hard Drive 12 Performing Basic TaskS cccceceeenee eens eens 13 Troubleshooting Frequently Asked Questions FAQ 14 One Year Limited Warranty ccceeee eee 17 Contact Information a BC 18 part of any Product serviced hereunder Be sure to remove all features parts options alterations and attachments not under warran
17. ty prior to returning the Product to Fantom Drives Fantom Drives is not liable for any loss or damage to these items This limited warranty does not cover 1 any consumables such as batteries supplied with this product cosmetic damages damage or loss to any software programs data or removable storage media or damage due to the Product such as but not limited to excessive heat or humidity or modifications of this Product 2 improper installation operation testing or maintenance of this Product 3 power failure or connection to improper voltage supply or 4 attempted repair by any party other than Fantom Drives This Warranty does not apply when the malfunction results from the use of this Product in conjunction with accessories products or ancillary or peripheral equipment or where it is determined by Fantom Drives that there is no fault with this Product itself This Limited Warranty is invalid if the factory applied serial number has been altered or removed from the Product Repair or replacement as provided under this warranty Is the exclusive remedy of the consumer Fantom Drives shall not be liable for any incidental or consequential damages for breach of any express or implied warranty breach of contract negligence strict liability or any other legal theory related to this product Such damage include but are not limited to loss of profits loss of data loss of use of the product or any associated equipment down tim
18. y and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Fantom Drives and Fantom Drives assume no liability resulting from errors or omissions in this document or from the use of the information contained herein Fantom Drives reserves the right to make changes in the product design without reservation and without notification to its users Fantom Drives The Fantom Drives Logo Fantom Drives and the Fantom Drives logo are registered trademarks of Fantom Drives Technology FireWire the FireWire logo Macintosh and the MacOS Logo are trademarks of Apple Computer Inc Microsoft Windows the Windows Logo and Windows Vista are registered trademarks of Microsoft Corporation All other names and logos are property of their respective owners Copyright 1999 2007 Fantom Drives Technology All rights reserved This publication may not be reproduced stored in a retrieval system or transmitted in any form or by any means in whole or in part without the prior written consent of Fantom Drives 19260 Van Ness Ave Torrance CA 90501 QuickStart Installation Guide FORCE TEMIS Windows amp Mac Thank you for choosing Fantom Drives Your Fantom Drives GForce Megadisk has been built to the highest standard of quality and workmanship and when used according to the instructions in this guide will provide years of trouble free operation We at Fantom Drives
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