Home

HP ENVY TouchSmart 4-1202ea

1. MEM 9 seo EE EA N ERG RE N 9 Ke N pM 10 Button speakers and subwoofer cccccecccccceeaeceseesseeseecceeeeceeseseeaeseesececeseeeeeesaeaaensnes 11 Wc RO ER N 12 sem 13 Kr rx HE RE EE RO EE RE AR EE 14 eiers vA NMS ed AE N EE EE PRX SREREPTRMRKPREPRSRERRRRPYRIPRKR HURENERRR oe ER 15 Connecting to a wireless network 000 2 eects ee ee ek Re eee ee RR ee ee eter eee Ge Re ee ee Re ee ee ee RR nennen nennen 15 Using ihe wireless controls 5 2 2 seg ges a deed gee tla gee td cad ee dade add 15 Using the wireless button sies SR EE ener eene tte nennen intet nnn nets 15 Using operating system controls ssssse emm 16 Usingia WLAN m 16 Using an Internet service provider iii ee ee ee AA ee ee ee ee emm 16 Setting up a WLAN EE EENKEER GESE ER KERE Ree e EER e VERRE ERG 17 Configuring a wireless FOULED eie ee ee AA ee Re ee de ee Re ee emnes 17 Protecting your WAN esse ese ede ie Geen leto ies DEEG EER acra GO gee gee eed 17 Connecting toca WLAN EE EER RA Ge EED Gee ER Ee Rep ee De ee Le DEE ERGE SG eek GER ERG 18 Using Bluetooth wireless devices ie ee ee ee eem eene 18 Connecting to a wired network iis ede se Se a ee Ge bbs AG ee ee ina Ged ee Se RR dd ee ee ke 19 Connecting to a local area network LAN ee ee RR ee ee menn 19 Be dans 0 o ER EE RA AT AR 19 Connecting a modem cable 0 ee ee RR ee RA ee ee E 19 Conne
2. 21 Component 4 USB 2 0 charging port ede Description Connects an optional USB device The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE Acharging USB port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE For details about different types of USB ports see Using a USB device on page 51 5 OO Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 HP Triple Bass Reflex Subwoofer Provides superior bass sound 8 Speakers Produce sound 9 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhance power performance SS h d USB rf NOTE For details about different types of USB ports see Usin
3. Connecting an HDMI device EY NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI ae 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes E NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Using video 25 Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right cli
4. Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type disk select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available For U S support go to http www hp com go con
5. HP CoolSense Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel amp Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications and reinitiates Sleep As a result your work is immediately available to you as soon as you exit Sleep You do not have to wait while updates are downloaded A To enable this feature or manually adjust the settings from the Start screen type smart and then select then select Intel R Smart Connect Technology Shutting down turning off the computer Z CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command EYNOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pre
6. HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue Restore and recovery 73 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5A 65 W 19 5V dc 3 33A 65 W O E O DC plug of external HP power supply Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms EY NOTE The computer operating voltage and current can be found on the system regulatory label 74 Chapter 12 Specifications Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 1
7. NOTE For details about different types of USB ports see Using a USB device on page 51 5 a AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 6 Power connector Connects an AC adapter Right side 5 6 Left side 00 GO 990 Component Description 1 RJ 45 network status lights 2 e White left The network is connected e Amber right Activity is occurring on the network 2 RJ 45 network jack Connects a network cable i 3 HOM HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 4 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced SS USB power performance NOTE For details about different types of USB ports see Using a USB device on page 51 5 n Digital Media slot Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Ultra High Speed MultiMediaCard UHS MMC Chapter 2 Getting to know your computer Component 6 Hard drive light Description Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For informat
8. a telephone cable Both cables are sold separately A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router EY NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Using a modem A modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable In some countries or regions a specific modem cable adapter is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem Connecting a modem cable To connect the modem cable follow these steps 1 Plug the modem cable into the modem jack 1 on the computer Connecting to a wired network 19 2 Plug the modem cable into the RJ 11 telephone wall jack 2 NOTE If the
9. button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer Connecting to a wireless network 15 The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off Ey NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls 1 From the Start screen type n and then select Settings 2 Type network and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type h and then select Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless acc
10. ee ee ee ee eke 72 Changing the computer boot order ee ee eme 72 Removing the HP Recovery partition i eie sesse ee ee ee ee ed ee ee eene 73 T SbecilicallolS ie RE RE ES Fer ee Ge Ge EXE RI FID OR FERE Ge EA 74 eoo AE OE OE N ER aE 74 Operating environment EE redet intenti pae eere see Ge eek aa Sen t Rees Een ed eg 75 13 Electrostatic DISCHARGE m 76 Vi 77 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after setup fun things to do with your computer and where to get more HP resources Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps e Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows features xo TIP To quickly return to the computer Start screen from an open app or the Windows desktop press the Windows logo key as on your keyboard Pressing the Windows logo key again will return you to the previous screen e fyou haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 15 e Become familiar with the computer hardware and software Go to Getting to know your computer on page 4 and Enjoying entertainment features on
11. features 5 Navigating using touch gestures pointing devices and the keyboard Your computer allows navigation using touch gestures select models only in addition to the keyboard and mouse Touch gestures can be used on your computer TouchPad or on a touch screen select models only YNOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on common tasks using the TouchPad touch screen or the keyboard Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Some computer models may also have an integrated numeric keypad 27 Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on 2x dar GED The TouchPad supports a variety of gestures that let your fingers scroll swipe pinch and rotate to manipulate items on the screen 28 Chapter 5 Navigating usin
12. modem cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer EE Connecting a country or region specific modem cable adapter Telephone jacks vary by country or region To use the modem and the modem cable outside the country or region in which you purchased the computer you must obtain a country or region specific modem cable adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the modem cable adapter 2 3 Plug the modem cable adapter 3 into the telephone wall jack 20 Chapter 3 Connecting to a network 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a TV or speakers and headphones Multimedia Features Here are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 HP TrueVision HD Webcam Records video and captures still photographs From the Start screen type c and then select CyberLink YouCam
13. not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 Save your information and close all programs associated with the device 2 From the Desktop mouse over the USB icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays 3 Select the USB icon and then follow the on screen instructions Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord 52 Chapter 7 Managing and sharing information Inserting and removing a digital storage card To insert a digital storage card Z CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the car
14. optional security cable lock ee ee AR Re ee AR Re ee AA ee Re ee AA ee Re ee ee ee Re ee ee ee ee ee 61 10 Using Setup Utility BIOS and System Diagnostics esse ese ek KEER REK RA A ER ER RAK KRAG ee RR RR ER ER ee kk RAGE ee 63 Starting Setup Utility BIOS MR ME RE EE OE OR OE ON ah 63 Updating the BlOS RE RE EE a N EE OR Er 63 Determining the BIOS version 0 0 0 0 ese ee ee Re ee ee ee ee ee ee ee ee ee ee ee 63 Downloading a BIOS update cessisse ee eene ee ee ee ee ee ee 64 Using System DiagnOStes EE RE EE dg 64 11 Backing Up restoring and recovering coe REKE ESE ERK ESEG EER a PE Ee SEE EER Re AI ato R EN EENS VON ede bee ee Ge ee GE ere de ds 66 Creating recovery media and backups see de ee eee RR ee ee ee ee ee ee ee ee nennen enn 67 Creating HP Recovery media i s needs SeSe Gee Gee nae ced erbe Deeg ee e DE Ee 67 Restore and recovery ie ee Re ee eee ee Re ee AR Re ee ee Re ee AA ee RR Re ee AA ee Re ee ee ee ee ge ee ee ee ner ee ee ee ee ee 69 Using Windows Refresh for quick and easy recovery ee ee RA ee ee ee 70 Remove everything and reinstall Windows iii ese ee Re AA enne 70 Recovering using HP Recovery Manager eise see ee ee de ee Ge ee ee ee ee RA ee ee ee ee ee ee 71 What you need to Gie EE EE EE EE 71 viii Using the HP Recovery partition to recover a minimized image select pel Ee RE RR EE ER EE EO m 71 Using HP Recovery media to recover sees see ee ee ee ee ee
15. or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 66 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 4 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 Securing your wireless network 61 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place 62 Chapter9 Securing your computer and information 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the com
16. restoring and recovering Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you w
17. select Require a password on wakeup 3 Select Change Settings that are currently unavailable 4 Select Require a password recommended E NOTE If you need to create a user account password or change your current user account password select Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Select Save changes 44 Chapter6 Managing power Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan on the Windows Desktop point over the power meter icon e To use Power Options or to change the power plan click or tap the power meter icon in the notification area at the far right of the taskbar and then select an item from the list From the Start screen you can also type power select Settings and then select Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance To change the power plan from the Start screen type power
18. the keyboard Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer returns to the screen where you stopped working ST NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Enabling and Exiting User Initiated Hibernation You can enable user initiated Hibernation and change other power settings and timeouts using Power Options in Windows Control Panel as follows 1 2 3 4 5 From the Start screen type power select Settings and then select Power Options from the list of applications In the left pane select Choose what the power button does Select Change Settings that are currently unavailable In the When I press the power button area select Hibernate Select Save changes To exit Hibernation briefly press the power button The power lights turn on and your work returns to the screen where you stopped working S NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Initiating Sleep and Hibernation 43 Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 In the left pane
19. together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together 30 Chapter5 Navigating using touch gestures pointing devices and the keyboard Rotating select models only Rotating allows you to turn items such as photos e Point to an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock EY NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 2 finger click select models only 2 finger click allows you to make menu selections for an object on the screen e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object Using TouchPad gestures 31 Flicking select models only Flicking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps 32 Chapter5 Navigating using touch gestures pointing devices and the keyboard Right edge swipe The right edge swipe revea
20. 0 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 75 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e l fremoval or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 76 Chapter 13 Electrostatic Discharge Index Symbols Numerics 2 finger click 31 A AC adapter 5 A
21. C adapter testing 48 action keys decrease screen brightness 39 Help and Support 39 identifying 12 increase screen brightness 39 next track or section 40 play pause resume 40 previous track or section 39 switch screen image 39 volume down 40 volume mute 40 volume up 40 wireless 40 antivirus software using 60 audio functions checking 24 audio in microphone jack 5 audio out headphone jacks 5 B back up personal files 67 backing up software and information 61 backups 66 bass settings hot key 41 battery discharging 46 low battery levels 46 battery information finding 46 battery power 45 Beats Audio 23 41 Beats Audio Control Panel 24 Beats Audio hot key 24 best practices 1 BIOS determining version 63 downloading an update 64 updating 63 Bluetooth device 15 18 Bluetooth label 14 boot order changing HP Recovery Manager 72 bottom 14 buttons left TouchPad 9 power 11 right TouchPad 9 TouchPad on off 9 C cables USB 52 caps lock light identifying 10 caring for yourcomputer 55 checking audio functions 24 cleaning your computer 55 components bottom 13 display 8 left side 6 right side 5 top 9 computer reset 70 configuring audio for HDMI 26 connecting to a WLAN 18 connector power 5 corporate WLAN connection 18 critical battery level 46 CyberLink PowerDVD 26 D deleted files restoring 69 digital card inserting 53 Digital Media slot identifying 6 Disk Cleanup software 55 Disk Defragmenter sof
22. EE isy de Eg DAC Fu SR ddr Ewe Ng ewe ena Eg ge ee duds 47 Troubleshooting an AC adapter ccc ee ee eee tiene ee tiene eset ee ke ee ee ee Re ee ee ee Re ee ee nne 48 HP CoolSense select models only EE GE EER ee eN EG Ee ee AAS RE ER ee ee GE EE EG ee GR Ee Re na GER GEE Ee ee Rek ee 49 Refreshing your software content with Intel Smart Connect Technology select models only 49 Shutting down turning off the computer ie ese ee ee AA ee nennen nnne 49 7 Managing and sharing information suis ese es EER ENE ER EEN kes de ROSE ER ENE ER SERE Reed ER SEEK Rene ER SEEK ME Gee RENEE REG ER Ee EEN bee EER EE 51 Using a USB Me de OR EE OE N 51 Connecting a USB device EE rr t rec aee p ec ee Eg ese de Ge ed ea eed 51 Removing a USB device tere eee td eb e ab ep le Aes 52 Connecting a powered USB device ee ee RR ee ee RR ee ee nnns 52 Inserting and removing a digital storage card ees ee ee ee Re ee ee Re ee ee ee Re ee enne 53 vii 5 Maintaining your computer ei me Ee se E ke Ee Ee Ee PEST PE oe ER SE EES ie 54 Improving performance ee 54 Using HP 3D DriveGuard select models only esse see ee ee ee Re ee Ge Re ee Re ee ee dee ee Re ee 54 Using Disk Defragmentef cicero t rre deter ott pe eg Gee ot da De e Rte 54 Using Disk Gleanup ss n 55 Updating programs and drivers ii ese ee ee AR ee AR Re ee ee EEEE ee ee Re ee ee ee R
23. Start screen right click using the mouse or swipe from the top of the TouchPad to display the app commands and then select the All apps icon Chapter 2 Getting to know your computer Right side Component Description 1 at Security cable slot Aftaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 Audio out headphone jack Connects optional powered stereo speakers headphones Q earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled 4 USB 2 0 charging port Connects an optional USB device The USB 2 0 charging S port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A charging USB port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port
24. User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2012 Document Part Number 698062 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local poin
25. access devices or change settings e Gently swipe your finger inward from the right edge of the display bezel onto the screen to display the charms Using touch screen gestures select models only 37 Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Gently swipe your finger inward from the left edge of the display bezel to switch between apps Without lifting your finger swipe back toward the left edge to display all open apps Top edge swipe and bottom edge swipe The top edge swipe or bottom edge swipe allows you to open a list of apps available on your computer 1 Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen 2 Tap All apps to view available apps 38 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do by using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions XX TIP The Windows logo key za on the keyboard allows you to quickly return to the Start screen from an open app or the Desktop Pressing the Windows logo key again will return you to the previous screen EY NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this sec
26. ant a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 70 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 70 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 71 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 71 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacem
27. as viruses worms and other types of malicious code i IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e Toreduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follo
28. by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 67 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to reco
29. cal area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e HP Mobile Broadband Module select models only A wireless wide area network WWAN device that gives you wireless connectivity over a much larger area Mobile network operators install base stations similar to cell phone towers throughout large geographic areas effectively providing coverage across entire states regions or even countries e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Using the wireless
30. cessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app 2 Select Updates and tune ups and then select Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE lf you connect your computer to a network consult the network admin
31. ches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer From the Start screen type u select Settings and then select Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 17 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost
32. ck or tap and hold the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select the name of the digital output device 3 Select Set Default and then select OK To return the audio stream to the computer speakers 1 From the Windows desktop right click or tap and hold the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select Speakers and Headphones 3 Select Set Default and then select OK Using Intel Wireless Display Intel Wireless Display allows you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions A Toopen Intel Wireless Display from the Start screen type w and then select Intel WiDi EY NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections A To open CyberLink Power DVD from the Start screen type c and then select CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help 26 Chapter 4 Enjoying entertainment
33. cting a country or region specific modem cable adapter 20 4 Enjoying entertainment features iiesesicss ie dero istis iocis Eee o ia Sees sti ecaccdddeisastectsiiastecdddsnaasteed 21 Using THE WED CAIN EIE RU ME 23 SING ele RO EE N 23 Connecting speakers 0 ee er ee ke ee ek Re ee ee Re ee ee Re ee ee ee Re ee ee ee ke ee ee 23 Connecting headphones eee ER ER NG DEE RR AR GR Re Ve DES AE ge Oue DA n ge Sue De Gee sw eke 23 Gonneciing a MICFOPNONG i 2 EE RE SE tre e Ee EE EE ERR DATUR RR DE THREE RA E Re Gee Se 23 Using Beats Tel nderit eee eter N HE Rete EN 23 Accessing Beats Audio Control Panel sse 24 Enabling and disabling Beats Audio ssssse e 24 Checking the sound ee Re ee Re ee Ge eene enne RR ee nennen nnne nennen nens 24 USING de Se RE EE EE EE ER OR 24 Connecting an HDMI device OE EE EE EE OE N 25 Configuring HDMI audio settings ccc se ee ee ee ee ee ke ee ee ee ee Re ee ee ee ee ee 26 Using Intel Wireless Display er ie GE Ee REEKSE Dee EE vet ee eruptio eet ee ERG ERA eats 26 Managing your audio and video files i eee cece ee ee eee ee Re ee de Ana ee Re ee ee ee Re ee ee ee ee ee ee ee ee 26 5 Navigating using touch gestures pointing devices and the keyboard uses se ee ee RR ER ER EE RR Ee 27 Using the TouchPad ER EE EE EE EE Pen E PETER ee ead 28 Using TouchPad gestures ee ee ee Re ee Re ee e
34. d by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system EY NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided From the Start screen type h and then select HP Support Assistant 66 Chapter 11 Backing up restoring and recovering Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state
35. d until it is firmly seated a To remove a digital storage card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Desktop click or tap the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On up o f NOTE If the card is not ejected pull the card out of the slot Inserting and removing a digital storage card 53 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Using HP 3D DriveGuard select models only HP 3D Dri
36. e ee ee ee ee ee 55 Cleaning your computer iss ss Eye SE dH Rg Ge ge n ttr en SG rand Eg durant Eg dut ek gn Ge gu run 55 Cleaning the display sides and cover ie ee ER GR AR AR Re AA Re ee ee ee ee ee ee ee ee 55 Cleaning the TouchPad and keyboard ee RR ee RR eee 56 Traveling with or shipping your computer eek ee ee RR ee Re ee Re ee ee KEN ee ee NA RAEN ee RA ee enne 56 9 Securing your computer and information esee sense eene RAK EE ERG Ge RARR RE EE e Ge Re RR ER Re ae Re KEER Ra aa 58 Using passwords AR EE E 58 Setting Windows passwords ie ee ke ee ee Re ee etnies ee ee ke ee ee ee Re ee ee ee ke ee ee nnne 59 Setting Setup Utility BIOS passwords ie Re eee ee RR ee ee emen 59 Using Intemet security SOftWare 1 c iei ener ve RE D ede Reede kk gee de ER GE ee eg 60 Using antivirus software ee ree cere AR ee Re nenne ee ee ee ee ee ee ee ke nennen ee ee nnns 60 Usingiirewall software Ses EER GEE enc Emp eae HR Oeo ve Ne ve S 60 Installing software updates dc poder Rn ca Ded anneal E o Rake ee EE Ru ERGE NSS RR 60 Installing Windows updates ee ee ee AR ee ee Re eme eem ennemis 60 Installing HP and third party software updates ees ee eed de ee ee ee ee ee ke em 61 Securing your wireless network esse ee es se ee ee Ee En ANNAA ee ee ee ee AKAD ee ek ee ee ee ee 61 Backing up your software applications and information eek ee ee ee ee ee ee ee ee e 61 Using an
37. e emen enne nennen aiaa ee nnne ee ee nnne reet nnne 29 Tapping AR RE EE RE HE 29 Seen EE 30 aile poel ZOOMING eem 30 Rotating select models only 1 enei EA GO AR Ge Ak aa EA Ak ae ek 31 2 finger click select models only ee RR ee ee Re ee RR nennen 31 Flicking select models only ee ee ee ee ee ee ee ee ee ee nnne 32 Edge SWIDeS c 32 Right edge SWIDO i r EE EE EE RE uada 33 Top edge swipe eee 33 Leitedge SWIPE wm C a 34 Using touch screen gestures select models only ee ee AR ee AA Re ee eme 35 esas S 35 Ng 36 Pirniching stretchlng ER EE EE RE 36 Rotating select models only ee RR ee ee ee ee ee de ee ee ee ee ee ee ee ee 37 Vi else N RE RE EE OE EE N 37 Rigbhtedge SWIPE N OE EE RO OR ND Ra n cede 37 Leftedg SWIPE ET 38 Top edge swipe and bottom edge swipe eseeseecceecceeceeeeaeeceeeeeeeeeeeeeeeess 38 Using the keyboard and mouse escarsa anii eaae A Re AA ee AA ee ee ee ee ee nennen TERENS 39 Using the EE EE EE N EE ER 39 Using the action Keys is EENS RE Se EE RE N SR ee ES sede EE DL e data EA vd ee be EA 39 Using Microsoft Windows 8 shortcut keys ee se ee Ee de ee ee ee ee 40 Using the d GE ER RE OE EG 41 6 Managing ei ie aise ccs sess ccc EE EE EE EE EE EE Ee 42 Initiating sleep and Hibernatlo
38. e user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html More HP resources 3 4 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area select Device Manager A list displays all the devices installed in your computer Locating software A To find out what software is installed on your computer from the
39. ent drive For more information see Recovering using HP Recovery Manager on page 71 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 73 Restore and recovery 69 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory EY NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support EY NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Select Settings 3 Select Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Re
40. er e A wireless router 2 purchased separately e A wireless computer 3 E NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP EY NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up un
41. ess point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service EY NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place 16 Chapter 3 Connecting to a network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provid
42. etwork and Sharing Center Select Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection EY NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 18 Chapter 3 Connecting to a network Connecting to a wired network There are 2 kinds of wired connections local area network LAN and modem connection A LAN connection uses a network cable and is much faster than a modem connection which uses
43. f 4 Caps lock light On Caps lock is on which switches the keys to all capital letters 5 TouchPad light e On The TouchPad is off 10 Chapter 2 Getting to know your computer Off The TouchPad is on Button speakers and subwoofer Component 1 Power button Description e When the computer is off press the button to turn on the computer e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technology select models only on page 42 To learn more about your power settings 1 From the Start screen type p 2 In the search box type power 3 Select Settings and then select Power options or see Managing power on page 42 2 Speakers 2 Produce sound 3 HP Triple Bass Reflex Subwoofer Provides superior bass sound Top 11 a Compone
44. fresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots Or Press and hold f11 as you press the power button 2 Choose your keyboard layout 3 Select Troubleshoot from the boot options menu 4 Select Reset your PC and follow the on screen instructions 70 Chapter 11 Backing up restoring and recovering To use the Start screen 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms Select Settings Select Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Reco
45. g a USB device on page 51 10 Hom HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 22 Chapter4 Enjoying entertainment features Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos A To start the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications For details about using the webcam refer to the help for the app Using audio On your HP computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 26 Before connecting speakers lower t
46. g touch gestures pointing devices and the keyboard Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers 9 TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse E NOTE TouchPad gestures are not supported in all apps To view a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select the Synaptics device software 3 Select a gesture to activate the demonstration To turn a gesture off or on 1 From the Synaptics screen select or clear the check box next to the gesture that you want to turn on or off 2 Select Apply and then select OK Tapping To make an on screen selection use the tap function on the TouchPad e Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it NOTE Tap and hold your finger on the TouchPad to open a help screen that provides information about the selected item Using TouchPad gestures 29 Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom in or out on images or text e Zoom in by placing two fingers
47. he volume setting Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions A WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound You can experience Beats Audio through the computer s internal speakers through external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Using the webcam 23 Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings A To open Beats Audio Control Panel from Start screen type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel Enabling and disabling Beats Audio A Toenable or disable Beats Audio press the fn key in combination with the b key Checking the sound To check the audio functions on
48. hooting an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Connect the AC adapter to the computer and then plug it into an AC outlet 2 Turn on the computer e lfthe power lights turn on the AC adapter is working properly e Ifthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e l fthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact customer support for information on obtaining a replacement AC power adapter 48 Chapter 6 Managing power HP CoolSense select models only HP CoolSense X automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool select Settings and then select
49. iate Sleep or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level e The power meter icon on the Windows desktop shows a low or critical battery notification E NOTE For additional information about the power meter refer to Using the power meter and power settings on page 45 The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation 46 Chapter 6 Managing power Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Connect the AC adapter to the computer and to external
50. ion about HP 3D DriveGuard see Using HP 3D DriveGuard select models only on page 54 7 Power light White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory RapidStart Technology allows your computer to resume quickly from inactivity Left side 7 Display Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 3 Internal microphones 2 Record sound 4 Webcam light On The webcam is in use 5 HP TrueVision HD Webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obs
51. istrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Select your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click or double tap the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly 64 Chapter 10 Using Setup Utility BIOS and System Diagnostics To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Select the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostic test while it is running press esc Using System Diagnostics 65 11 Backing up restoring and recovering Your computer includes tools provide
52. logy select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows e Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or press the power button briefly e Hibernation Rapid Start Technology initiates Hibernation after a period of inactivity while in the Sleep state when running on battery power or on external power or when the battery reaches a critical level After Hibernation is initiated press the power button to resume your work 42 Chapter 6 Managing power NOTE Rapid Start Technology can be disabled in Setup Utility BIOS If you want to be able to initiate the Hibernation state you must enable user initiated Hibernation using Power Options See Enabling and Exiting User Initiated Hibernation on page 43 Initiating and exiting Sleep With the computer on you can initiate Sleep in any of the following ways Close the display From the Start screen point to the upper right or lower right corner of the screen or swipe from the right side of the screen to display the charms select Settings select the Power icon and then select Sleep To exit Sleep Briefly press the power button If the display is closed open the display Press a key on
53. ls the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to display the charms Top edge swipe The top edge swipe allows you to access All Apps available on the Start screen 2434 7 IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge to display available apps Using TouchPad gestures 33 Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Swipe from the left edge of the TouchPad to switch between apps 34 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Using touch screen gestures select models only A touch screen computer allows you to control items on the screen directly with your fingers 9 TIP On touch screen computers you can perform the gestures on the screen or on the TouchPad You can also perform on screen actions with the keyboard and mouse One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move B NOTE When many apps are displayed on the Start screen you can slide your finger to move the screen left or right e To drag pre
54. m sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage Z CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discreti
55. most viruses destroy them and in most cases repair any damage they have caused For more information about computer viruses from the Start screen type n and then select Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 55 Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from 60 Chapter9 Securing your computer and information security brea
56. nformation and troubleshooting tips To access Help and Support from the Start screen type h and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Safety amp Comfort Guide e Proper workstation setup To access this guide select the HP Support e Guidelines for posture and work habits that increase your Assistant app on the Start screen select My comfort and decrease your risk of injury computer and then select User guides or go to http www hp com ergo e Electrical and mechanical safety information Worldwide support web page e Online chat with an HP technician To get support in your language go to e Email support http welcome hp com country us en wwcontact_us html e Find support telephone numbers e Locate HP service center locations Regulatory Safety and Environmental Notices e Important regulatory notices To access this guide select the HP Support Assistant app on the Start screen select My computer and then select User guides Limited Warranty e Specific warranty information about this computer To access this guide select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with th
57. nt Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed 3 mmi Windows logo key m in combination with the b key or the esc key Returns you to the Start screen from an open app or the Desktop NOTE Pressing the Windows logo key again will return you to the previous screen 4 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the radiance backlight keyboard feature off or on 5 Windows applications key 12 Chapter 2 Getting to know your computer Displays a shortcut menu for a selected object Bottom Component Description Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Bottom 13 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations e Service label Provides important information including the following E NOTE Your label may look slightly different from the illustration in this section T ol Serial EER i Product XXXXXXXX M Warranty lyly0y Model XXXXXXX Comp
58. o a USB port on your computer and then restart the computer EYNOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 72 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 2 3 4 5 Insert the HP Recovery media you created Restart the computer Press and hold esc while the computer is restarting and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions 72 Chapter 11 Backing up restoring and recovering Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 67 Follow these steps to remove the
59. on labels 14 remove everything and reinstall Windows 70 reset computer 69 70 steps 70 restore Windows File History 69 right edge swipe 37 RJ 45 network jack identifying 6 S scrolling TouchPad gesture 30 security cable lock installing 61 security cable slot identifying 5 security wireless 17 serial number 14 serial number computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility BIOS passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43 initiating 43 slots security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter 54 software updates installing 60 speakers connecting 23 speakers identifying 11 supported discs recovery 68 system information hot key 41 system recovery 71 system restore point creating 67 restoring 69 T testing an AC adapter 48 Touch screen touch screen using 35 Touch screen gestures 37 38 edge swipe gestures 37 38 one finger slide 35 pinch 36 pinching 36 rotating 37 tapping 36 TouchPad buttons 9 TouchPad using 28 29 TouchPad gestures 31 32 33 edge swipe gestures 34 flicking 32 pinching 30 rotating 31 scrolling 30 tapping 29 zooming 30 TouchPad light 9 10 TouchPad on off button 9 TouchPad zone identifying 9 traveling with the computer 14 56 turning off the computer 49 U unresponsive system 49 USB 3 0 por
60. on of the airline e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e fthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives 56 Chapter8 Maintaining your computer and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances Traveling with or shipping your computer 57 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such
61. on or restart the computer If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted Using passwords 59 To set change or delete an administrator or power on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect
62. onent 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model description select models only Have this information available when you contact support The service label is located on the bottom of the computer e Regulatory label Provides regulatory information about the computer The regulatory label is located on the bottom of the computer e Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are located on the bottom of the computer 14 Chapter 2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless lo
63. onnecting to a network on page 15 YNOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect to numerous kinds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Your computer has more than one type of USB port See Getting to know your computer on page 4 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device Z CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device Using a USB device 51 A Connect the USB cable for the device to the USB port NOTE The USB port on your computer may look slightly different from the illustration in this section d NOTE The first time you connect a USB device a message displays on the Desktop and an icon appears in the notification area letting you know that the device is recognized by the computer Removing a USB device CAUTION To reduce the risk of damage to a USB connector do
64. or and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation Initiating Sleep and Hibernation Microsoft Windows has two power saving states Sleep and Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 43 e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down SP NOTE If you want to initiate Hibernation manually you must enable Hibernation using Power Options in Windows Control Panel For more information see Enabling and Exiting User Initiated Hibernation on page 43 Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Ef NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid Start Techno
65. page 21 for information e Update or purchase antivirus software Learn more at Using antivirus software on page 60 e Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 66 Best practices 1 Fun things to do e You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting an HDMI device on page 25 e You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 23 e Experience music the way the artist intended with deep controlled base and clear pure sound See Using Beats Audio on page 230 e Usethe TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text See Navigating using touch gestures pointing devices and the keyboard on page 27 2 Chapter 1 Starting right More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Windows 8 Basics guide e Overview of using and navigating with Windows 8 Help and Support e Abroad range of how to i
66. power 2 Exit Hibernation by pressing the power button Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions 4A WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance Running on external AC power 47 When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubles
67. protected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Connecting to a wireless network 17 Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type h and then select Help and Support Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on If the wireless light is off press the wireless button Ey NOTE On some models the wireless light is amber when all wireless devices are off 2 From the Desktop right click or tap and hold the network status icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Select Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then select OK to complete the connection NOTE If no WLANS are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to from the Desktop right click or tap and hold the network status icon and then select Open N
68. puter and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen EY NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fntesc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter Starting Setup Utility BIOS 63 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuc
69. r i ectetuer auae Ge GR AK SN Ge ERRARE Ke AAK EER 42 Intel Rapid Start Technology select models only ee ee RR ee RR ee ee 42 Initiating and exiting Sleep oe ee ee ee eee RR AR emm nennen ee ee 43 Enabling and Exiting User Initiated Hibernation ee ee ee ee ee ee ee ee ke ee ee ee ee ee ee ee 43 Setting password protection on wakeup iese ee ee ee ee AR AA Re AA ede ee ee ee ee ee ee 44 Using the power meter and power settings iii ee ee AR Re ee AA RR ee emm nemen 45 Selecting dee ide AE EE EE EE N 45 Running on battery DOWOF etes er UR rese Ne sea eggs eg ga ea ea Da p gee a EE DE ese ewe skeep de 45 Factory sealed battery ee ee ee Re ee AR ee ee ee ee ee ee ee een nennen nennen nnne nenne 45 Finding battery information rcino a KLAG GEE ee AE GE SG enean eroe AR EER DEER ee n GER ee oaa 46 Conserving battery BOWEN ia ge Es aged ERK td SEE ecce deep Pc de Ee gede EK gee Een ede sye Eg he ge 46 Identifying low battery levels iese see ee ee Re ee ee ee ee ee Re emm ee ee Re ee ee ee ee ee ee 46 Resolving a low battery level EE EE EE EE ER AGS ER AE EE Ee es GE Ee Ge ee EEEE 47 Resolving a low battery level when external power is available 47 Resolving a low battery level when no power source is available 47 Resolving a low battery level when the computer cannot exit Hibernation 47 Running on external AG DOWOE ius De SEE Eg GEEN
70. r the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select the HP Support Assistant app on the Using the power meter and power settings 45 Start screen and then select Battery and performance If Battery Check indicates that your battery should be replaced contact support Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types specifications life cycles and capacity To access battery information select the HP Support Assistant app on the Start screen and then select Battery and performance Conserving battery power Tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your work init
71. select Settings and then select Power Options The following power plans are available e HP Recommended recommended Automatically balances performance with energy consumption on capable hardware e Power saver Saves power by reducing system performance and screen brightness where possible e High performance Favors performance but may use more energy Your battery will not last as long between charges using this power plan Select Show additional plans to select this power plan You can also create your own power plan and customize it to how you use the computer for your needs To use Power Options in the Control Panel from the Start screen type c and then select Control Panel Select Hardware and Sound and then select Power Options Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Factory sealed battery To monito
72. sing the keys 39 keys action 12 esc 12 fn 12 Windows applications 12 Windows logo 12 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 left edge swipe 34 38 lights AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7 10 TouchPad 9 10 webcam 8 21 wireless 10 low battery level 46 M maintenance Disk Cleanup 55 Disk Defragmenter 54 microphone connecting 23 minimized image creating 71 minimized image recovery 71 mouse external setting preferences 28 mute light identifying 10 N network jack identifying 6 0 operating environment 75 optional external devices using 52 original system recovery 71 P passwords Setup Utility BIOS 59 Windows 59 pinching touch screen gesture 36 pinching TouchPad gesture 30 ports HDMI 6 22 25 Intel Wireless Display 26 USB 5 22 USB 3 0 6 22 power battery 45 power button identifying 11 power connector identifying 5 power lights identifying 7 10 PowerDVD 26 product name and number computer 14 public WLAN connection 18 R recovery 69 70 discs 68 72 HP Recovery Manager 71 media 72 starting 72 supported discs 68 system 71 USB flash drive 72 using HP Recovery media 68 recovery media creating 67 creating using HP Recovery Manager 68 recovery partition 71 removing 73 recycle computer 69 70 refresh 70 computer 69 regulatory information regulatory label 14 wireless certificati
73. ss and hold an object and then drag the object to move it Using touch screen gestures select models only 35 Tapping To make an on screen selection use the tap function e Use one finger to tap an object on the screen to make a selection Double tap an item to open it EY NOTE Press and hold your finger on an object to open a help screen that provides information about the object Pinching stretching Pinching and stretching allows you to zoom out or in on images or text e Zoom in by placing two fingers together on the display and then move your fingers apart e Zoom out by placing two fingers apart on the display and then move your fingers together rad 36 Chapter5 Navigating using touch gestures pointing devices and the keyboard Rotating select models only Rotating allows you to turn items such as photos e Anchor the forefinger of your left hand on the object you want to rotate Using your right hand slide your forefinger around in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock EY NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps
74. ssing the power button 1 Save yourwork and close all open programs 2 From the Start screen point to the upper right or lower right side of the screen A Select Settings select Power and then select Shut down HP CoolSense select models only 49 If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctriraltrdelete select Power and then select Shut Down e Pressand hold the power button for at least 5 seconds e Disconnect the computer from external power 50 Chapter 6 Managing power 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive or a solid state drive that stores your computer s software operating system and also provides storage for all of your personal files For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card directly from your phone or camera A USB flash drive connected to the Universal Serial Bus USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed EY NOTE For information about connecting external wireless devices see C
75. t of sale the seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Startihg BARE ss cc EE DEN CER Se m estem EG GE Sed ea x EER GEE GE GE UE M GE 1 Best PraCtCe AE AA N EO N OE iiaae 1 Fun things ode N d inn ie a ed e ead a v ad n aac n 2 More HEP resoureBs ER KA EE RR OR AE EA N 3 2 Gettind to Know your compUlBk ie KERE ca XX Repo ERK ERRES ENE KERE SG HEKKE Se ERK ORR EE KERR SE tana KNEG EKKE ERG Gh 4 Finding your hardware and software information ese ee ee ee AA ee RR ee emen 4 Locating hardware eek ee ek Re ee AR Re ee ee ee Re ETAN ETAR nnn Re ee ee rr ee Re ee ee e E 4 LOCatING SOMNI PER 4 Bie M 5 L itside chs LL M ER Be ED GE ee 6 BILD 8 Koo
76. tactHP For worldwide support go to http welcome hp com country us en wwcontact us html Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up A CAUTION Avoid using the following cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Allow the display to dry before closing the computer cover Updating programs and drivers 55 Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer Ey NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe e To prevent keys fro
77. tead you can use a high quality blank USB flash drive e f your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e Thecreation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and follow the on screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 71 68 Chapter 11 Backing up
78. tion Using the keys Your computer has different ways to guickly access information or perform functions with certain keys and key combinations Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 63 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description Pi n Opens Help and Support which provides tutorials information about the Windows Li operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key xls f3 Increases the screen brightness incrementally as long as you hold down the key EK IC f4 Switches the screen image bet
79. tructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region 8 Chapter 2 Getting to know your computer Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Top Lights Component 1 Power light 2 49 Mute light Description White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory RapidStart Technology allows your computer to resume quickly from inactivity Amber Computer sound is off Off Computer sound is on 3 I Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are of
80. ts identifying 6 22 USB cable connecting 52 USB devices connecting 51 description 51 removing 52 USB hubs 51 USB ports identifying 5 22 using external AC power 47 using passwords 58 V vents identifying 13 video 24 Ww webcam using 23 webcam light identifying 8 21 webcam identifying 8 21 Windows backup 67 File History 67 69 Refresh 69 70 reinstall 69 70 remove everything and reinstall option 70 reset 70 restoring files 69 system restore point 67 69 Windows applications key identifying 12 Windows logo key identifying 12 Windows passwords 59 Windows updates installing 60 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 wireless light 10 15 wireless network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 18 public WLAN connection 18 security 17 using 16 wireless network securing 61 WLAN antennas identifying 8 WLAN device 14 16 WLAN label 14 WWAN device 15 Z zooming touch screen gesture 36 zooming TouchPad gesture 30 Index 79
81. tware 54 E edge swipe gestures 32 37 right edge swipe 33 top edge swipe 33 edge swipe gestures top edge swipe 38 electrostatic discharge 76 esc key identifying 12 external AC power using 47 external devices 52 F firewall software 60 fn key identifying 12 41 fun things to do 2 H hard drive HP 3D DriveGuard 54 hard drive light 7 HDMI configuring audio 26 HDMI port connecting 25 HDMI port identifying 6 22 headphones connecting 23 Hibernation exiting 43 initiated during critical battery level 46 initiating 43 Index 77 high definition devices connecting 25 26 hot keys bass settings 41 description 41 display system information 41 using 41 HP 3D DriveGuard 54 HP and third party software updates installing 61 HP Recovery Manager 71 correcting boot problems 72 starting 72 HP Recovery media creating 67 recovery 72 HP Recovery partition 72 recovery 71 removing 73 hubs 51 l input power 74 installing critical updates 60 optional security cable lock 61 integrated webcam light identifying 8 21 Intel Wireless Display 26 internal display switch identifying 8 internal microphones identifying 8 21 Internet connection setup 17 Internet security software using 60 J jacks audio in microphone 5 audio out headphone 5 network 6 RJ 45 network 6 K Keyboard and Mouse using the keyboard and mouse 39 keyboard hot keys identifying 41 78 Index Keys using the action keys 39 u
82. veGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation EY NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete 54 Chapter8 Maintaining your computer HP recommends defragmenting your hard drive at least once a month You may set Disk
83. ver using HP Recovery Manager E NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required Creating recovery media and backups 67 e To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable discs such as CDRW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or ins
84. vering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your s
85. w requirements set by the program 58 Chapter9 Securing your computer and information e X Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen select the HP Support Assistant tile Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbe entered each time you access Setup Utility BIOS e If you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE f you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Mustbe entered each time you turn
86. ween display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor rr f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD Using the keyboard and mouse 39 Icon Key Description ji f7 Begins pauses or resumes playback of an audio CD a DVD or a BD I fe Plays the next track of an audio CD or the next section of a DVD or a BD d I9 Decreases speaker volume incrementally as long as you hold down the key 10 Increases speaker volume incrementally as long as you hold down the key LT f11 Mutes or restores speaker sound iu E f12 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Several shortcuts will help you with Windows 8 functions Press the Windows logo key an in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Shortcut Keys Shortcut Key Description key PT Returns you to the Start screen from an open app or the Desktop ma Pressing the key again returns
87. you to the previous screen mim c Opens the charms ma ui d Opens the Desktop mim tab Switches between open apps ma NOTE Continue to press this key combination until the app you want displays alt f4 Closes an active app 40 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Using the hot keys A hot key is a combination of the fn key and the esc key or the b key To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Function Hot key Description Display system information fn esc Displays information about system hardware components and the system BIOS version number Control the bass settings fn b Enables or disables the Beats Audio bass settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control the bass properties From the Start screen type c and then select Control Panel from the list of apps Select Hardware and Sound gt Beats Audio Control Panel Using the keyboard and mouse 41 6 Managing power Your computer can operate on either battery power or external power When the computer is only running on battery power and an AC power source is not available to charge the battery it is important to monit
88. your computer follow these steps 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then select Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type s and then select Sound Recorder 2 Select Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network To enhance your viewing enjoyment use the high definition multimedia interface HDMI port to connect a high definition monitor or TV IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions 24 Chapter4 Enjoying entertainment features
89. ystem from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working Restore and recovery 71 To start HP Recovery Manager from the HP Recovery partition 1 3 4 Press f11 while the computer boots or Press and hold f11 as you press the power button Choose your keyboard layout Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 3 If possible back up all personal files Insert the first HP Recovery disc you created into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created int

HP ENVY TouchSmart 4-1202ea

Contents

Download Pdf Manuals

Related Search

Related Contents