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Lexmark CS410dtn

1. EEE 33 Printing amenu settings page cierto naro erar nee the aae a a i EROR abba deae Ea ek Rea EEE aaia 33 Printing a network setup page iecore a Gela sees lasted tiae laser iras aed eode e paa ig uae YER d 34 Loading paper and specialty media e eese ee eere eee eee DD Setting the paper size and tyPe ceesssssssccceceeecescesssaueeeeeceecescssssnseeeeeceescesesaaseeeeesecssesueesausagaasaasaneeeess 35 Configuring Universal paper settings esses eene eene nnne nnn en enne nen nnn nas ns rss annes as anis 35 Loading the 250 and 550 sheet tray ccccccsssssssecceecececssesseseeceeceescessensceeseeeesecessssseuseseeeseseeesssnsnsaeeees 36 Contents 3 Loading the 650 sheet d o tray i eicere eere eer A anui RdA de Ted a aane RN isa 38 Loading the multipurpose feeder essen nennen nnne enn nnn nnne ener ener rn nnns nane asses 39 Loading the mantal feeder I ete a UO deae ee eae e Hak 42 inking and unlinking Mrs iia e enda oe e ende ee e e E ER ee ae eoe aeg 44 Liriking and unlinklhg TY Si eo t estesa t ed esie o edet de qu dE dee dee Re ERES 44 Creating a custom name for a paper type cccccecsssseceesssseececesesesseeeecesessecescuesesseeesseueseeesesessseeeeseeseseneaeeees 44 Assigning a custom paper type NAME cccceceeessseesnnneaaeeeeceeeceeeeecesseeeeeeeeeseaaeeeeeeeeeeeesesseeeeeeeauaes ener
2. Select button Select menu options Save settings Learning about the printer 16 Use the 3 Arrow buttons LS Scroll through menus or settings on the display 4 Keypad 5 Sleep button Enter numbers letters or symbols Enable Sleep mode or Hibernate mode Notes Pressing any hard button attaching a device to a USB port sending a print job or performing a power on reset with the main power switch wakes the printer from Sleep mode Pressing the Sleep button or the power switch will cause the printer to wake from Hibernate mode 6 Stop button Stop all printer activity 7 Back button Return to the previous screen 8 Home button Go to the home screen 9 Indicator light Check the status of the printer 10 USB port Connect a camera or flash drive to the printer Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition Indicator light color and its corresponding printer status Indicator light Off Printer status The printer is off or in Hibernate mode Blinking green Solid green The printer is warming up processing data or printing The printer is on but idle Blinking red The printer requires user intervention Sleep button light color and its corresponding printer status Sleep button light
3. For IP printing a From the Apple menu navigate to either of the following System Preferences Print amp Scan System Preferences Print amp Fax b Click C Click the IP tab d Typethe printer IP address in the address field and then click Add For AppleTalk printing Notes Make sure AppleTalk is activated on your printer This feature is supported only in Mac OS X version 10 5 a From the Apple menu navigate to System Preferences Print amp Fax b Click and then navigate to AppleTalk select your printer Add Preparing to set up the printer on a wireless network Notes Make sure your wireless network adapter is installed in your printer and working properly Make sure your access point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode is either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are three basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spa
4. Cancel the print job Insert Tray x Insert the indicated tray into the printer Insufficient memory for Flash Memory Defragment operation 37 Try one or more of the following From the printer control panel select Continue to stop the defragmentation and continue printing For non touch screen printer models press n to confirm Delete fonts macros and other data from the printer memory Install additional printer memory Insufficient memory some Held Jobs were deleted 37 The printer deleted some held jobs in order to process current jobs Select Continue to clear the message For non touch screen printer models press n to confirm Insufficient memory to collate job 37 Try one or more of the following From the printer control panel select Continue to print the part of the job already stored and begin collating the rest of the print job For non touch screen printer models press n to confirm Cancel the current print job Insufficient memory to support Resource Save feature 35 Install additional printer memory or select Continue on the printer control panel to disable Resource Save clear the message and continue printing For non touch screen printer models press n confirm Troubleshooting 158 Insufficient memory some held jobs will not be restored 37 Try one or more of the following From the printer control panel select Continue to clear the message For non touch screen
5. 650 sheet duo tray 550 sheet tray Multipurpose feeder 55 Duplex mode Universal 148 x 210 mm 5 8 x 8 3 in to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in 9 Envelope 98x225 mm 3 9 x 8 9 in 10 Envelope 105 x 241 mm 4 1 x 9 5 in DL Envelope 110 x 220 mm 4 3 x 8 7 in C5 Envelope 162x229 mm 6 4x9 in B5 Envelope 176 x 250 mm 6 9 x 9 8 in Other Envelope 98 x 162 mm 3 9 x 6 3 in up to 176 x 250 mm 6 9 x 9 8 in 1 The paper source supports paper size without size sensing Universal is only supported in the standard 250and optional 550sheet tray if the paper size is from 148 x 215 9 mm 5 83 x 8 5 inches to 215 9 x 355 6 mm 8 5 x 14 inches 3Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76 2 x 127 mm 3x 5 inches to 215 9 x 359 9 mm 8 5 x 14 17 inches Universal is only supported in duplex mode if the width is between 210 mm 8 27 inches and 215 9 mm 8 5 inches and length is between 279 4 mm 11 inches and 355 6 mm 14 inches Paper and specialty media guide 56 Supported paper types and weights Notes Your printer model may have a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The 550 sheet tray of the 650 sheet duo tray supports the same paper as the 550 sheet tray
6. Replace the indicated imaging kitto clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging kit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace defective color cartridge 31 xy Replace the defective toner cartridge to clear the message For more information see the instruction sheet that came with the supply Note If you do not have a replacement toner cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace defective type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Replace the defective imaging kit to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement imaging kit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace maintenance kit O estimated pages remain 80 xy Contact customer support at http support lexmark com or your service representative and then report the message The printer is scheduled for maintenance Replace missing color cartridge 31 xy Install the indicated toner cartridge to clear the message For more information see the Replacing supplies section of the User s Guide Replace missing typ
7. To increase the maximum size range for the USB Buffer disable or reduce the size of the parallel serial and network buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs On Notes Off Auto Auto is the factory default setting On processes raw binary PostScript print jobs Off filters print jobs using the standard protocol ENA Address Set the network address netmask and gateway information for an external print YYY YYY YYY YYY e ice ENA Netmask Note This menu is available only when the printer is attached to an external print server through the USB port YYY YYY YYVY YYY ENA Gateway YYY YYY YYY YYY SMTP Setup menu Use To Primary SMTP Gateway Specify SMTP server gateway and port information Primary SMTP Gateway Port Secondary SMTP Gateway Note 25 is the default SMTP gateway port Secondary SMTP Gateway Port Understanding the printer menus 83 Use To SMTP Timeout Specify the amount of time in seconds before the server stops trying to 5 30 send an e mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Set the printer to use SSL for increased security when connecting to the Disabled SMTP server Negotiate
8. Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely Notes Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode The Hibernate mode can be scheduled For more information see Using Schedule Power Modes on page 108 fthe printer is in Hibernate mode the Embedded Web Server is disabled Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f your are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Sleep Button Settings 3 From the Press Sleep Button or Press and Hold Sleep Button drop down menu select Hibernate 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt ox gt Settings gt ES gt General Settings gt n 2 Press the arrow buttons until Press Sleep ButtonorPress and Hold Sleep Button appears and then press ES 3 Press the arrow buttons until Hibernate appears and then press ox Notes e When Press Sleep Butto
9. 1 Goto www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Securing the printer 112 Securing the printer Using the security lock feature The printer is equipped with a security lock feature Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place Statement of Volatility Your printer contains various types of memory that can store device and network settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Ls y Erase the content of any installed printer memory in the following circumstances The printer is being decommissioned The printer is being moved to a different department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Securing the printer 113 Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information To
10. PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Onisthe factory default setting f PS SmartSwitch is enabled then the printer uses PostScript emulation f PS SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu Understanding the printer menus Use NPA Mode On Off Auto USB Buffer Disabled Auto 3K to maximum size allowed 82 To Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Auto sets the printer to examine data determine the format and then process it appropriately The printer automatically restarts when changing the setting from the printer control panel The menu selection is then updated Set the size of the USB input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any jobs already buffered in the printer hard disk are printed before normal processing resumes The USB buffer size value can be changed in 1KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is enabled or disabled
11. Top door Waste toner bottle Right side cover Front door Maintaining the printer 1 Unpack the replacement waste toner bottle 2 Open the front door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 4 Remove the right side cover 118 Maintaining the printer 119 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle 6 Seal the used waste toner bottle in the enclosed packaging For more information see Recycling Lexmark products on page 111 7 Insert the replacement waste toner bottle Maintaining the printer 120 8 Insert the right side cover 9 Close the top door 10 Close the front door Maintaining the printer 121 Replacing a black and color imaging kit 1 Open the front door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 122 3 Remove the toner cartridges by lifting the handles and then gently pulling them away from the imaging kit 4 Remove the right side cover Maintaining the printer 123 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 124 8 Unpack the replacement bl
12. 2 Install the supply For more information see the instruction sheet that came with the supply Cancel the print job then install the missing supply and then resend the print job Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra flash memory 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many trays attached 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays Troubleshooting 166 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Unformatted flash detected 53 Try one or more of the following Fromthe printer control select Continue to stop the defragmentation and continue printing For non touch screen printer models press ES to confirm e Format the flash memory Note If the error message remains then the flash memory may be defective and need to be replaced Waste toner bottle nearly full 82 xy You may need to order a waste toner bottle If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press n confirm Weblink server not set up Contact system administrator From the printer control panel press n to clear the message Note If the message appears again then contact your syst
13. Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Yes L No HTML menu Use To Font Name Joanna MT Set the default font for HTML documents Albertus MT Letter Gothic Note The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font Apple Chancery Marigold Arial MT Monalisa Recut Avant Garde Monaco Bodoni New CenturySbk Bookman New York Chicago Optima Clarendon Oxford 104 Understanding the printer menus Image menu Font Size Set the default font size for HTML documents 1 255 pt Notes 12ptisthe factory default setting Font size can be increased in 1 point increments Scale Scale the default font for HTML documents 1340076 Notes 10096is the factory default setting Scaling can be increased in 196 increments Orientation Set the page orientation for HTML documents Portrait Note Portrait is the factory default setting Landscape Margin Size Set the page margin for HTML documents 8 255 mm Notes 19 mm is the factory default setting Margin size can be increased in 1 mm increments Backgrounds Specify whether to print backgrounds on HTML documents Do Not Print Note Print is the factory default setting Print Anchor Center Fit Height Width
14. NPA Mode Off Auto 77 To Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Disabled Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Standard Network Setup OR Network x Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Reports menu Display and set the printer network settings Note
15. Off Solid amber Printer status The printer is off idle or in Ready state The printer is in Sleep mode Blinking amber Blinking amber for 0 1 second then goes The printer is in Hibernate mode completely off for 1 9 seconds in a slow pulsing pattern The printer is entering or waking from Hibernate mode Learning about the printer 17 Using the Embedded Web Server Note This feature is available only in network printers or printers connected to print servers If the printer is installed on a network then you can use the Embedded Web Server to do the following View the virtual display of the printer control panel e Check the status of the printer supplies Configure supply notifications Configure printer settings Configure network settings View reports To access the Embedded Web Server for your printer 1 Obtain the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Notes An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter The Embedded Web Server page appears Additional printer setup 18 Additional printer setup Installing internal op
16. The Wireless menu appears only when the printer is connected to a wireless network To access the menu navigate to either of the following e Network Ports gt Standard Network gt Standard Network Setup gt Reports e Network Ports gt Network x gt Network x Setup gt Reports Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Understanding the printer menus 78 Network Card menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Network Card Network Ports Network x Network x Setup Network Card View Card Status View the connection status of the network card Connected Disconnected View Card Speed View the speed of an active network card Network Address View the network addresses UAA LAA Job Timeout Set the amount of time it takes for a network print job to be canceled 0 10 225 seconds Notes 90 seconds is the factory default setting A setting value of O disables the timeout e fa value between 1 and 9 is selected then Invalid appears on the display and the value is not saved TCP IP menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu is
17. and then select Manual 2 From the Quality menu on the printer control panel select Manual Color and then select the appropriate color conversion table for the affected object type Troubleshooting 197 Object type Color conversion tables RGB Image Vivid Produces brighter more saturated colors and may be applied RGB Text to all incoming color formats RGB Graphics sRGB Display Produces an output that approximates the colors displayed on a computer monitor Note Black toner usage is optimized for printing photographs Display True Black Produces an output that approximates the colors displayed on a computer monitor This uses only black toner to create all levels of neutral gray e sRGB Vivid Provides an increased color saturation for the sRGB Display color correction Note Black toner usage is optimized for printing business graphics Off No color correction is implemented CMYK Image US CMYK Applies color correction to approximate the SWOP CMYK Text Specifications for Web Offset Publishing color output CMYK Graphics Euro CMYK Applies color correction to approximate Euroscale color output Vivid CMYK Increases the color saturation of the US CMYK color correction setting Off No color correction is implemented How can match a particular color such as a corporate logo Nine types of Color Samples sets are available from the Quality menu on the printer control panel
18. color cartridge printer region mismatch 42 xy 162 Replace type imaging kit O estimated pages remain 84 xy 163 Replace defective color cartridge 31 xy 163 Replace defective type imaging kit 31 xy 163 Replace maintenance kit O estimated pages remain 80 xy 163 Replace missing color cartridge 31 xy 163 Replace missing type imaging kit 31 xy 163 Replace missing or unresponsive type imaging kit 31 xy 161 Replace missing waste toner bottle 82 xy 164 Replace unsupported color cartridge 32 xy 164 Replace unsupported type imaging kit 32 xy 164 Replace waste toner bottle 82 xy 164 reports viewing 139 Reports menu 75 reserve print jobs 60 printing from a Macintosh computer 61 printing from Windows 61 Restore held jobs 164 220 S safety information 10 11 Schedule Power Modes using 108 security modifying confidential print settings 140 Security Audit Log menu 85 security lock 112 security settings erasing 113 security Web page where to find 113 selecting a location for the printer 13 selecting paper 52 Set Date and Time menu 85 setting paper size 35 paper type 35 TCP IP address 78 setting Hibernate Timeout 110 setting up the printer on an Ethernet network Macintosh only 30 on an Ethernet network Windows only 30 Setup menu 91 shipping the printer 138 Sleep mode adjusting 108 SMTP server not set up Contact system administrator 164 SMTP Setup menu 82 Some held j
19. network adapter To access the menu navigate to Network Ports Network x Network x Setup Wireless Use To Wi Fi Protected Setup WPS Establish a wireless network and enable network security Start Push Button Method Start PIN Method Notes Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point wireless router are pressed within a given period of time Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point Enable Disable WPS Auto detection Automatically detect the connection method that an access point with Enable WPS uses Start Push Button Method or Start PIN Method Disable Note Disable is the factory default setting Network Mode Specify the network mode BSS Type Notes Infrastructure Infrastructure is the factory default setting This lets the printer Ad hoc access a network using an access point Ad hoc configures wireless connection directly between the printer and a computer Compatibility Specify the wireless standard for the wireless network 802 11b g Note The 802 11b g n is the factory default setting 802 11b g n Choose Network Select an available network for the printer to use View Signal Quality View the quality of the wireless connection View Security Mode View the encryption method for the wireless net
20. 128 18 Insert the toner cartridges 19 Close the top door 20 Close the front door Maintaining the printer 129 Replacing toner cartridges Warning Potential Damage Damage caused by use of a non Lexmark toner cartridge is not covered under warranty Note Reduced print quality may result from using non Lexmark toner cartridges 1 Slide the release latch on the right side of the printer and then open the top door 2 Remove the toner cartridge by lifting the handle and then gently pulling it away from the imaging kit Maintaining the printer 130 3 Unpack the new toner cartridge and then remove its packaging 4 Align the new toner cartridge and then press the cartridge down until it fits into place 5 Close the top door 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing For more information see Recycling Lexmark products on page 111 Maintaining the printer 131 Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 132 3 Liftthe toner cartridge handle and then gently pull it from the imaging kit 4 Remove the right side cover Maintaining the p
21. 156 Waste toner bottle nearly full 82 xy 166 Index Weblink server not set up Contact system administrator 166 printer options troubleshooting internal option is not detected 169 memory card 168 tray problems 170 printer problems solving basic 166 printer security information on 113 printer software installing 27 printer status checking using the Embedded Web Server 139 printing black and white 57 directory list 62 font sample list 62 from flash drive 59 from Macintosh 57 from Windows 57 Max Speed and Max Yield 58 menu settings page 33 network setup page 34 printing a document 57 printing a network setup page 34 printing confidential and other held jobs from a Macintosh computer 61 from Windows 61 printing from a flash drive 59 printing in black and white 57 publications where to find 12 Push Button Configuration method using 32 Q Quality menu 95 Quiet Mode 107 R recycled paper using 52 106 recycling Lexmark packaging 111 Lexmark products 111 toner cartridges 111 reducing noise 107 Reinstall missing or unresponsive color cartridge 31 xy 161 Reload printed pages in Tray x 162 remaining pages number of estimate 115 Remove packaging material area name 162 Remove paper from standard output bin 162 repeat print jobs 60 printing from a Macintosh computer 61 printing from Windows 61 repeating print defects 177 Replace color cartridge O estimated pages remain 88 xy 162 Replace
22. Canada When the Hibernate Timer expires the printer uses Ethernet connection to check the value of Hibernate Timeout on Connection When Hibernate Timeout on Connection is set to Do Not Hibernate the device never automatically hibernates When Hibernate Timeout on Connection is set to Hibernate the device follows the value of Hibernate Timeout except when it is set to Disabled Timeouts Set the amount of time in seconds the printer waits before Screen Timeout returning the display to the Ready state 15 300 Note 30 is the factory default setting Understanding the printer menus Use Timeouts Print Timeout Disabled 89 To Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes 1 255 90 is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL This setting has no effect on PostScript emulation print jobs Timeouts Set the amount of time in seconds the printer waits for additional Wait Timeout data before canceling a print job Disabled Notes 15 65535 e 40 is the factory default setting Wait Timeout is available only when the printer is using PostScript emulation This setting has no effect on PCL emulation print jobs Timeo
23. G General settings menu 86 green settings Eco Mode 107 Hibernate mode 109 Hibernate Timeout 110 Quiet Mode 107 Schedule Power Modes 108 H held jobs 60 printing from a Macintosh computer 61 printing from Windows 61 Hibernate mode using 109 Hibernate Timeout setting 110 HTML menu 103 Image menu 104 imaging kit replacing 121 imaging kits ordering 116 Incompatible tray x 59 156 Incorrect paper size open paper source 34 157 individual settings erasing 113 Insert Tray x 157 installing an optional card 23 Index installing options order of installation 25 installing printer on a network Ethernet networking 30 installing printer software 27 adding options 28 Insufficient memory for Flash Memory Defragment operation 37 157 Insufficient memory to collate job 37 157 Insufficient memory to support Resource Save feature 35 157 Insufficient memory some Held Jobs were deleted 37 157 Insufficient memory some held jobs will not be restored 37 158 interior of the printer cleaning 114 internal options 18 IPv6 menu 79 J jams avoiding 142 locating doors and trays 144 locations 144 messages 144 jams clearing in fuser area 145 in manual feeder 151 in multipurpose feeder 151 in standard bin 144 Tray 1 149 Tray 2 149 L labels paper tips 50 letterhead loading multipurpose feeder 47 loading trays 47 linking trays 44 assigning custom paper type names 45 Load paper source with custom
24. MESURA TE FS IH COR Fo fim X bU ZAB0ScA Ay 7 BAITS EL MARU FERRE NET Lov v 3xacUT5nmuveek5tvcs v Notices 207 Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs 500 W 25 ppm 550 W 32 ppm Copy The product is generating hard copy output from hard copy original N A documents Scan The product is scanning hard copy documents N A Ready The product is waiting for a print job 40 W Sleep Mode The product is in a high level energy saving mode 7W Hibernate The product is in a low level energy saving mode 1W Off The product is plugged into an electrical outlet but the power switch is 0 0 W turned off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep
25. Notes Required Disabled is the factory default setting When the Negotiate setting is used the SMTP server determines if SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specify the type of user authentication required for printing privileges Note No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Device Userid Device Password NE Specify what credentials will be used when communicating to the SMTP server Some SMTP servers require credentials to send an e mail Notes None is the factory default setting for Device Initiated E mail Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Security menu Confidential Print menu Max Invalid PIN Off 2 10 Limit the number of times an invalid PIN can be entered Notes This menu appears only when a formatted non defective printer hard disk is installed Once the limit is reached the print jobs for that user name and PIN are deleted Note Off is the factory default setting M Understanding the printer menus Use Confidential Job Expiration Off 1 hour 4 hours 24 hours 1 week Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Verify Job Expiration Off 1 hour 4 hours 24 h
26. Resend the print job Do streaked horizontal lines appear on prints Step 4 Go to step 5 The problem is solved a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do streaked horizontal lines appear on prints Step 5 Contact customer The problem is solved Replace the imaging kit and then resend the print job support Do streaked horizontal lines appear on prints Ma Streaked vertical lines appear on prints Leading edge N q Trailing edge Troubleshooting 192 Action Yes No Step 1 Go to step 2 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper texture type and weight in following the Paper menu to match the paper loaded in the tray Specify the paper texture type and Do the paper texture type and weight match the paper in the tray weight from the tray settings to match the paper loaded in the tray Change the paper loaded
27. The integrated multipurpose feeder supports different paper sizes types and weights abels transparencies envelopes and card stock always print at reduced speed Paper type 250 sheet tray Manual feeder 650 sheet duo tray 550 sheet tray Duplex mode 550 sheet tray Multipurpose feeder y Paper e Plain y e Recycled e Glossy Bond e Letterhead Preprinted Colored Light Heavy Rough Cotton Custom Type x Card stock x Transparencies X Labels x Paper Envelope Printing 57 Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel set the paper type and size to match the paper loaded 2 Sendthe print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type sett
28. administrator From the printer control panel touch Continue to clear the message Note If the message appears again then contact your system support person Some held jobs were not restored From the printer control panel select Continue to clear the message For non touch screen printer models press n to confirm Note Held jobs that are not restored remain in the printer hard disk and are inaccessible Troubleshooting 165 Standard network software error 54 Try one or more of the following e From the printer control panel select Continue to continue printing For non touch screen printer models press Em confirm Turn off the printer and then turn it back on Update the network firmware in the printer or print server For more information contact customer support Standard USB port disabled 56 From the printer control panel select Continue to clear the message For non touch screen printer models press n to confirm Notes The printer discards any data received through the USB port Make sure the USB Buffer menu is not set to Disabled Supply needed to complete job Try one or more of the following From the printer control panel touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job For non touch screen printer models press n clear the message and continue printing 1 Order the missing supply immediately
29. and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Notices 209 This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2
30. as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 Change the tray settings to specify the paper size and type for the tray Tolink trays make sure the paper size and type for the tray match with that of the other tray Tounlink trays make sure the paper size or type for the tray does not match with that of the other tray 4 Click Submit Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Names 3 Select a custom name and then type a new custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Loading paper and specialty media 45 Using the printer control panel 1 From the printer contro
31. before restoring the factory default settings For more information see Printing a menu settings page on page 33 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 113 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in the printer hard disk are not affected From the printer control panel navigate to gt Settings Nox gt Settings gt ES gt General Settings gt ES gt Factory Defaults gt ES gt Restore Now gt n Clearing jams 142 Clearing jams Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Clearing jams 143 Do not slide the paper into the tray Load paper as shown in the illustration Make sure the guides in the tray or the multipurpose feeder ar
32. control panel All print jobs that can be initiated by the user at the printer are called held jobs Press n Printing confidential and other held jobs Note Confidential and Verify print jobs are automatically deleted from memory after printing Repeat and Reserve jobs are held in the printer until you delete them For Windows users 1 2 3 4 uw With a document open click File gt Print Click Properties Preferences Options or Setup Click Print and Hold Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN Click OK or Print 6 From the printer home screen release the print job For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt Print For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print Printing 62 For Macintosh users 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies amp Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer home screen release
33. device statistics Do not show estimates reports Note Show estimates is the factory default setting Understanding the printer menus Eco Mode Off Energy Energy Paper Paper Quiet Mode Off On 87 Minimize the use of energy paper or specialty media Notes Offisthe factory default setting Off resets the printer to its factory default settings Energy minimizes the power used by the printer Energy Paper minimizes the use of power paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job by duplexing each page Reduce the amount of noise produced by the printer Notes e Off is the factory default setting This setting supports the performance specifications of your printer On configures the printer to produce as little noise as possible Setting Quiet mode to Off allows for optimal printing of color rich documents Run Initial Setup Run the setup wizard Yes Notes No e Yes is the factory default setting When the setup wizard is complete the default setting becomes No Paper Sizes Specify the default paper measurement US Notes Metric USisthe factory default setting The initial setting is determined by your country or region selection in the initial setup wizard Home screen customization Change language Search Held Jobs Held jobs USB Drive Bookmarks Jobs by user Add or remove icons and but
34. display easier to read adjust its brightness settings Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings 3 In the Screen Brightness field enter the percentage of the brightness you want for the display 4 Click Submit Using the printer control panel From the printer control panel navigate to gt Settings gt n gt General Settings gt ES gt Screen Brightness gt ES Saving money and the environment 111 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment The Lexmark recycling program at www lexmark com recycle Recycling Lexmark products To return Lexmark products for recycling 1 Goto www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in the Lexmark collection program may be
35. downloads stored in the RAM are deleted Downloads stored in flash memory are not affected Export Configuration Package Export Export the printer configuration package to a flash drive Note Make sure a flash drive is attached to the printer Understanding the printer menus Setup menu Printer Language PCL Emulation PS Emulation 91 Set the default printer language Notes PS Emulation is the factory default setting PS Emulation uses a PS interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language Print Area Normal Fit To Page Whole Page Set the logical and physical printable area Notes Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image Fitto Page fits the page content into the selected paper size Whole Page allows the image to be moved into the non printable area defined by the Normal setting but the printer clips the image at the Normal setting boundary This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Printer Usage Max Yield Max Speed Set color toner use in printing Note Max Yield is
36. dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is too smooth then it can cause paper feeding or print quality issues Always use paper between 100 and 300 Sheffield points smoothness between 150 and 250 Sheffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time to several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m 16 24 Ib bond paper grain long paper is recommended Fiber content Most high quality xerographic paper is made from 10096 chemically treated pulped wood This content provides the paper with a high degree of
37. eoi bte Rec iiie e Ete ER te is elena nad 160 Maintenance kit nearly low 80 xy eese nnne nennen nennen nns rennen enne nn nnns 160 Maintenance kit very low x estimated pages remain 80 Xy cocccoooooonnonooooonnnononannnnnnconnonnnnonnnnononnnononon 160 Memiory tu lli 38 3 2 S etta e ed educ eher tu s fades Senge IC Login 160 Network x software error 54 miin eane nennen nnn nnn nennen nennen enne aaeei nina 160 Not enough free space in flash memory for resources 52 nnnm 160 Non Lexmark color supply type see User s Guide 33 xy eese 161 PPDS fonterror 50 tdi eire oce eto esr cepe t Itt a Se esci dera dota ici 161 Reinstall missing or unresponsive color cartridge 31 xy eese 161 Reinstall missing or unresponsive type imaging kit 31 xy ccccnonocccnnnnoooonnnnnnnonanonononcnnnnnononnnnnnnononnnnnos 161 Reload printed pages i Tiray x eit tar dao 162 Remove packaging material area NAME esses enne ccoo nn nnne n enr nennen 162 Remove paper from standard output bin sese eene nennen nennen nnne nnn rnn sien n nr serre inen 162 Replace color cartridge O estimated pages remain 88 xy ooocccnooooonccnnnonoonnnnonononnnnnncnnnonnnnononnnnnnnncnnnnn 162 Replace color cartridge printer region mismatch 42 XY ccooococcnccoooooonnconononnnnonononnnnnnnnnnononnncncnannnnnnnnnnns 162 Replace type imaging
38. eye ve e erede 173 Print quality problemis otro nete A Eg le EE AREE id 179 Characters have jagged or uneven edges sccccccsssssseceescsssseecesessseececessesseeescessssaaeeeseeessaeeeesseseeesaeeeesesneaaes 179 Clipped pages or Images oo eed eee eh a Rees 179 Gray background on Prints arsit A recie AA ess eases er Tee Qc e Ree tds 180 Horizorital voids appear on pririts ioo i eee eee p ed ver d er eder 181 Iricorrect margins on prints do d E dac de eren eec ence ecrire a ee eaae eden Ai aida ide 182 Paper curl sso e eet fitted entis Dt f d ie be e m e Mad ee tare E em ee eet a 183 Printis LOO DAK TT AA AAA A AA 184 Print ISATOOMIBATS sess e ne ees esent eie Ses dede ees de Pe OS nite 185 Printirregularities nne EE dete aedi eive 186 Printer is printing blank pages nuce A deri A ce ve e PEE edu 187 Printer is printing solid black pages cccssccccccsssssseceessssssecescessseececeseseececessseaseeeseesesseeesesseas rennen nennen nnns 188 Shadow images appear on prints eee tere dt tues eode arti eov ER ders 189 Skewed pribit utem nne vetement ate hn nM D 190 Streaked horizontal lines appear on prints esesssssssssseseeeee eene enne nennen nenne nennen nnne enne 190 Streaked vertical lines appear on prints eecesccecsssseceessssseeceeesesesseeecesesssueeessesseesesseesseeeeesesessaseeeeessesenees 191 Transparency print quality IS DOOM 4 ceci etn ei 193 Toner fog or background shading appears on pr
39. factory default setting Executive Oficio Mexico Folio Universal Tray x Type Specify the type of the paper loaded in each tray Plain Paper Card Stock Transparency Recycled Glossy Labels Use this menu to configure automatic tray linking Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for all other trays f available a user defined name will appear instead of Custom Type x Bond Only the 250 sheet tray supports Transparency Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x 67 Specify the size of the paper loaded in the multipurpose feeder Notes Letter is the U S factory default setting A4 is the international factory default setting From the Paper menu set Configure MP to Cassette in order for MP Feeder Size to appear as a menu The multipurpose feeder does not automatically detect t
40. following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotype Corporation plc Helvetica Linotype Hell AG and or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer Inc New York Apple Computer Inc Oxford Arthur Baker Palatino Linotype Hell AG and or its subsidiaries Stempel Garamond Linotype Hell AG and or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype Hell AG and or its subsidiaries M Notices 204 All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits fo
41. fonts Notes e 12 is the factory default setting e Point size refers to the height of the characters in the font One point equals approximately 0 014 of an inch This can be increased or decreased in 0 25 point increments Specify the font pitch for scalable monospaced fonts Notes 10isthe factory default setting Pitch refers to the number of fixed space characters per inch cpi This can be increased or decreased in 0 01 cpi increments For non scalable monospaced fonts the pitch appears on the display but cannot be changed Specify the orientation of text and graphics on a page Notes Portrait is the factory default setting It prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page Understanding the printer menus Use PCL Emulation Settings Lines per Page 1 255 102 To Specify the number of lines that print on each page Notes 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the paper size and orientation before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF On Off Set the printer to print on A4 size paper Notes 198 mm is the factory default setting The 203
42. grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed p 3 Insert the tray 4 Fromthe printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press ES to confirm Clearing jams 151 x page jam clear manual feeder 1 Pull out the standard 250 sheet tray Tray 1 and manual feeder 2 Grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 Fromthe printer control panel touch JS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press Bi to confirm x page jam clear multipurpose feeder 1 Push the paper release lever in the multipurpose feeder to access the jammed paper and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 152 2 Flexthe sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Clearing jams 153 4 Slide the paper guide until it rests lightly against the edge of the paper stack 5 Fromthe printer control panel touch JS to clear the message and continue printing For non touch screen pr
43. jobs print The problem is solved The problem is solved Go to step 4 Go to step 5 Step 5 a Turn off the printer then wait for about 10 seconds and then turn the printer back on b Resend the print job Do the jobs print Step 6 a Remove and then reinstall the printer software For more information see Installing the printer software on page 27 Note The printer software is available at http support lexmark com b Resend the print job Do the jobs print The problem is solved The problem is solved Go to step 6 Contact customer support Troubleshooting Print job takes longer than expected Action Step 1 Change the environmental settings of the printer a From the printer control panel navigate to Settings General Settings b Select Eco Mode or Quiet Mode and then select Off Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print Step 2 Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the job Did the job print Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print Yes The problem is solved The problem is solved The problem is solved No Goto step 2 Goto step 3 Goto step 4 Step 4 a Disable the Page Protect feature Fro
44. kit O estimated pages remain 84 xy eeeseeesee nennen nnn 163 Replace defective color cartridge 31 Xy ccoooooccnnnononoconccnnonononnncnnconnnnnnnnononnnnnnnnnononncnnnnnnnnnnnnnnnnnnnannnnnnnnns 163 Replace defective type imaging kit 31 xXy 00 eccesssseccccssssseecesceesseseeeessecseeesesessseeesessssaaeeeessessesssseaeeess 163 Replace maintenance kit O estimated pages remain 80 xy occcccnoocccnnnnonononnnonononnnnnncnnnononnnnnonnnonnncnnnnns 163 Contents 8 Replace missing color cartridge 31 xy ccccccsscccccsssssssecesceeseecesceesseseeesssesseeceeesssseeeeessssaaeeeseeeesesesaeaeeens 163 Replace missing type imaging kit 31 xy esses eene nnne nnne nnn nnn 163 Replace missing waste toner bottle 82 xy esses enne nnne nnn nennen enne nnns 164 Replace unsupported color cartridge 32 xy c cccceccssssscccecessseececesssseececesssenseeecesssaseeeesssseaeeeeseessesenseeeeens 164 Replace unsupported type imaging kit 32 xy esses esee nennen nennen nennen 164 Replace waste toner bottle 82 xy e sees tee ie eti tet ferite eria ce ee ed calas states 164 Restore held jobs ed ore tre dt eodd T eec eed 164 SMTP server not set up Contact system administrator ccoooooccccnonooonnnnnnononnnnnononnnonnnnnnnnnonnnonnnnnnnnnnnnnn nenne 164 Some held jobs were not restored caiara nara aaa ia aa aaa aa aa a iaaa ai eaa
45. launch the CD manually a Click e or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe where Dis the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop Additional printer setup 28 3 Double click the software installer package and then follow the instructions on the computer screen Note To take advantage of the full features of your printer select the custom install option and then select all packages listed Using the Internet 1 Goto the Lexmark Web site at http support lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the printer driver and then install the printer software Updating available options in the printer driver When any hardware options are installed you may need to manually add the options in the printer driver to make them available for use For Windows users 1 Open the printers folder a Click e or click Start and then click Run b Inthe Start Search or Run dialog type control printers C Press Enter or click OK 2 Select the printer 3 Right click the printer and then select Printer properties Windows 7
46. margins on prints Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct Step 2 From the printer control panel set the paper size in the Paper menu to match the paper loaded in the tray Does the paper size match the paper loaded in the tray Yes The problem is solved Go to step 3 The problem is solved Go to step 2 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Troubleshooting Action Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Are the margins correct LS Yes The problem is solved 183 No Contact customer support a Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded Are the width and length guides positioned correctly Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Yes Go to step 2 Go to st
47. mm setting sets the width of the page to allow the printing of eighty 10 pitch characters Specify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Manual Envelope Off None 0 199 Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes Off is the factory default setting None ignores the Select Paper Feed command This option appears only when it is selected by the PCL 5e interpreter e 0 199 allows a custom setting to be assigned 103 Understanding the printer menus Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T2 Default 4 T3 Default 5 T4 Default 20 T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Tray Renumber Restore Defaults Show the factory default setting assigned to each tray or feeder Restore all tray and feeder assignments to the factory default settings Cooper Black Copperplate Coronet
48. mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Off Notes e Off is the factory default setting To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field You can set this option from the software program For Windows users Click File Print and then click Properties Preferences Options or Setup For Macintosh users Choose File gt Print and then adjust the settings from the Print dialog and pop up menus Color Saver Reduce the amount of toner used for graphics and images The amount of toner used On for text is not reduced Off Notes e Off is the factory default setting Onoverrides Toner Darkness settings RGB Brightness Adjust the printed output either by lightening or darkening it You can conserve toner RGB Saturation 0 5 6to 6 by lightening the output Note O is the factory default setting RGB Contrast Adjust the contrast of printed objects 0 5 Note 0 is the factory default setting Adjust saturation in color outputs Note 0 is the factory default setting Understanding the printer menus 97 Use To Color Balance Adjust color in printed output by increasing or decreasing the amount of toner being Cyan used for each color 5to5 Note O is the factory default setting Magenta 5to5 Yellow 5to5 Black 5to5 Reset Defaults Color Samples
49. of images and the number of pages in the job Did the job print and collate correctly M M Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The printer speed may be reduced if printing for long periods of time or printing at elevated temperatures Does the print speed increase support Troubleshooting Print jobs do not print Action Step 1 a From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print Step 2 a Check if the printer is plugged in and turned on and if Ready appears on the printer display b Resend the print job Do the jobs print Yes The problem is solved The problem is solved No Goto step 2 Goto step 3 Step 3 Ifan error message appears on the printer display then clear the message Note The printer continues to print after clearing the message Do the jobs print Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the
50. only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent Store paper in cartons on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Supported paper sizes types and weights This chapter provides information on standard and optional paper sources and the types of paper they support Note For an unlisted paper size select the closest arger listed size Supported paper sizes Note Your printer model may have a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The 550 sheet tray of the 650 sheet duo tray supports the same paper sizes as the optional 550 sheet tray The integrated multipurpose feeder supports different paper sizes types and weights Pa
51. page correctly 2 Click Configuration gt Other Settings tab gt Security gt Confidential Print Setup 3 Modify the settings Set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted Setanexpiration time for confidential print jobs When a user has not printed the jobs within the specified time all of the jobs for that user are deleted 4 Save the modified settings Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings 3 Tochange the language select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers in their appropriate fields Note If you want to add or remove a target printer then click Add Target IP or Remove Target IP 6 Click Copy Printer Settings Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page
52. print Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Yes Go to step 2 190 No The problem is solved Step 2 a Checkif you are printing on a paper that is supported by the tray b Resend the print job Is the print still skewed Contact customer support The problem is solved Streaked horizontal lines appear on prints Action Step 1 a Depending on your operating system specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Yes Go to step 2 No The problem is solved Troubleshooting 191 Action Yes No Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper type and weight in the Paper following menu to match the paper loaded in the tray Specify the paper type and weight Do the paper type and weight match the paper in the tray from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b
53. printer control panel increase the toner darkness Note 4 is the factory default setting b Resend the print job Is the print still too light Step 3 Go to step 4 Specify the paper type From the printer control panel set the paper type texture and weight in texture and weight the Paper menu to match the paper loaded in the tray from the tray settings to match the paper Is the tray set to the type texture and weight of the paper loaded pad tie aay Troubleshooting Action Step 4 and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light a Depending on your operating system specify the paper type texture Yes Go to step 5 186 No The problem is solved Step 5 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Goto step 5 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too light Step 7 Replace the imaging kit and then resend the print job Is the print still too light Go to step 7 Contact customer support The problem is solved The problem is solved Print irregula
54. printer driver Note If necessary manually add the tray in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 28 Is the tray available in the printer driver The problem is solved ee Contact customer support Troubleshooting Paper feed problems Jammed pages are not reprinted Action a Turn on jam recovery 1 From the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Jam Recovery 2 Select On or Auto 3 Depending on your printer model press ES or touch Submit b Resend the pages that did not print Were the jammed pages reprinted Yes The problem is solved 171 Contact customer support Paper frequently jams Action Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator e Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Step 2 a Load paper from a fresh package N
55. recycled through your local recycling center Contact your local recycling center to determine the items they accept Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 10096 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the prepaid shipping label You can also do the following
56. sent to the printer The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan magenta yellow and black toner needed to produce the color you want The object information determines the application of color conversion tables For example it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images What is manual color correction When manual color correction is enabled the printer employs user selected color conversion tables to process objects However Color Correction must be set to Manual or no user defined color conversion will be implemented Manual color correction settings are specific to the type of object being printed text graphics or images and how the color of the object is specified in the software program RGB or CMYK combinations Notes Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors When Auto Color Correction is selected the color conversion tables will generate preferred colors used for the majority of the documents To manually apply a different color conversion table do the following 1 From the Quality menu on the printer control panel select Color Correction
57. solved Go to step 3 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper Step 3 The problem is solved Go to step 4 a Depending on your operating system open Printing Preferences or the Print dialog and then specify the paper type b Resend the print job Did the job print from the correct tray or on the correct paper Troubleshooting 174 Action Yes No Step 4 The problem is solved Contact customer a Checkifthe trays are not linked support b Resend the print job Did the job print from the correct tray or on the correct paper X Large jobs do not collate Action Yes No Step 1 The problem is solved Go to step 2 a From the Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly Step 2 The problem is solved Go to step 3 a From the printer software set Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the software overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly Step 3 The problem is solved Contact customer Reduce the complexity of the print job by eliminating the number and size support of fonts the number and complexity
58. stability resulting infewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Paper and specialty media guide 52 e Preprinted papers that require a registration the precise print location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m 16 Ib Multiple part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble free printing To help avoid paper jams and poor print quality Always use new undamaged paper Before loading paper know the recommended printable side of the paper This information is usually indicated on the paper
59. string 158 Load paper source with custom type name 158 Load paper source with paper size 158 Load paper source with paper type paper size 159 Load Manual Feeder with custom string 159 Load Manual Feeder with custom type name 159 Load Manual Feeder with paper size 159 Load Manual Feeder with paper type paper size 159 loading 250 sheet tray 36 550 sheet tray 36 650 sheet duo tray 36 38 card stock 39 envelopes 39 42 manual feeder 42 multipurpose feeder 39 transparencies 39 loading letterhead paper orientation 47 lock security 112 M Maintenance kit low 80 xy 160 Maintenance kit nearly low 80 xy 160 Maintenance kit very low x estimated pages remain 80 xy 160 manual feeder loading 42 Max Speed and Max Yield using 58 memory types installed on printer 112 memory card 18 installing 21 troubleshooting 168 Memory full 38 160 menu settings loading on multiple printers 141 menu settings page printing 33 menus Active NIC 76 AppleTalk 81 Confidential Print 83 Configure MP 69 Custom Types 74 Default Source 66 Disk Wiping 84 217 Finishing 94 Flash Drive 92 General settings 86 HTML 103 Image 104 IPv6 79 list 64 Network x 76 Network Card 78 Network Reports 77 Paper Loading 73 Paper Size Type 66 Paper Texture 69 Paper Weight 71 PCL Emul 101 PDF 100 PostScript 100 Quality 95 Reports 75 Security Audit Log 85 Set Date and Time 85 Setup 91 SMTP Setup menu 82 St
60. the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Notices 210 Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark Internati
61. the factory default setting Black Only Mode On Off Resource Save On Off Set the printer to print text and graphics using only the black toner cartridge Notes Offisthe factory default setting The setting value does not affect the ability of the printer to generate color output from flash drive print jobs Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a job that requires more than the available memory Notes Offisthe factory default setting Off sets the printer to retain the downloads only until memory is needed Downloads are deleted in order to process print jobs e On sets the printer to retain downloads during language changes and printer resets If the printer runs out of memory then Memory full 38 appears but downloads are not deleted Understanding the printer menus 92 Flash Drive menu Use To Copies Specify a default number of copies for each print job 1 999 Note 1 is the factory default setting Paper Source Set a default paper source for all print jobs Tray x Note Tray 1 is the factory default setting MP Feeder Manual Paper Manual Envelope Color Generate color or black and white outputs Color Notes Black Only Color is the factory default setting This setting can generate color output only from a flash drive print job Collate Stack the pages of a print job in s
62. the memory required to hold the pages is needed for other printer tasks e On sets the printer to always reprint jammed pages Offsets the printer to never reprint jammed pages Let the printer successfully print a page that may not have printed otherwise Notes e Off is the factory default setting Off prints a partial page when there is not enough memory to print the whole page On sets the printer to process the whole page so the entire page prints Set the printer to recognize the Hibernate Timeout setting even when an active Ethernet connection exists Note Do Not Hibernate is the factory default setting Determine how the printer while in idle state reacts to a short press of the Sleep button Notes Sleep is the factory default setting Do Nothing ignores any Sleep button presses regardless of duration Press and Hold Sleep Button Do Nothing Sleep Hibernate Factory Defaults Do Not Restore Restore Now Determine how the printer while in idle state reacts to a long press of the Sleep button Note Do Nothing is the factory default setting Do Nothing ignores any Sleep button presses regardless of duration Return the printer settings to the factory default settings Notes Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings Restore Now returns all printer settings to the factory default settings except those in the Network Ports menu All
63. the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label at the back of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following P Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit http support lexmark com Notices 202 Notices Product information Product name CS410n CS410dn Machine type 5027 Model s 410 430 Edition notice September
64. 06 SAVING Jia S 107 Using Eco Mode 2 etie erbe a Mec o Eee dee wet s o E ee e Rada 107 Reducing priritef rioise 5 2 yee essen te ce A A E eoe eee ERE Red 107 Adjusting Sleep mode ence onis EE ree mes i idees Ms 108 Using Schedule Power Modes eode dr e ee HEP DO ERR E Rr DE IRE EROR RR debates aaesaechses 108 Usirig Hiberrate mode ette I e i dite 109 setting Hibernate TImeOUut n ee tiis cett te eh ect idea tiae 110 Adjusting the brightness of the printer display ccssccceeseeeceseeeeeeeceeaeeeceaceeceeaeeeseeeceseaeesseececeeesaeeeesaes 110 sla P 111 Recycling Lexmark products eidem t eee aan aE a de Rid 111 Recycling Lexmark packaging eR e c A LA ee 111 Returning Lexmark cartridges for reuse or recycling oooccccoooccnncnonoooonnnnnnnonnoncnnnnnnnonnccnnnnonnnnnnnnno no nennnnnnns 111 Securing the printer rindan antonia nao Enna Vesper eevo ranas bbe Using the security lock fEature cccceesssssccceecesssssnaceceeeceeecssessusseeeseecesseseesnsaeceseeseseseseuausaeeeaaaeeseeeeesss 112 Statement of Volatilidad 112 Erasing Volatile memory anina a a T E Wee i T A a tel eoe lega ee Deeds 113 Erasing non volatile MEMOLY c ccccccccccecesssssessssnsnsseecececesceseesesnsnsnseeeeseeceessseesesnsaeeeeeseseeeceseessessnnaasaness 113 Finding printer security information cesses eene eene nennen nnn nas es nsn en nenne
65. 154 Color cartridge low 88 xy 5 tren ba ei wise Ba ee eo ET ee ee ae Dun eere tute 155 Contents 7 Color cartridge nearly low 88 xy niinniin aianei nennnn nennen nennen haia anaa 155 Color cartridge very low x estimated pages remain 88 XY cccoooooccncnnnnococnnnnnononnnnnnccnnnnnnnncnnnnonnncnnnnns 155 Type imaging kit low S4 xy ccs dert lid een Deluge tense 155 Type imaging kit nearly low 84 xy essei enne nnne nnennnn nnn nnne n nennen 155 Type imaging kit very low x estimated pages remain 84 xy ccccoccccnnnonocoonnnonononnnnnncnnnonnnnnnnnnnnonnncnonon 155 Complex page some data may not have printed 39 ooccccnoooccncncnononnnonononananononcnonanonnnonnnnnnnncncnnnnnnnnos 156 Configuration change some held jobs were not restored 57 ooooccccnncococcnnnnnononnnnnnnnonnnoncnnonannnnncnananannnos 156 Defective flash detected SIli ia er redet tu hd ett due ee ect 156 Error reading USB drive Remove USB c ccccssssssececcessnseeceeceseseecescseseeceesssseuseeesecseasececeseueaeeeesseesesesaeeeeens 156 Error reading USB hub Remove hub sssrin eene aa aaa nnns nennen asserentes a seen rennen nnn Eees 156 Incompatible tray x b9 d e A PED EE ce oe ee pee eee 156 Incorrect paper size open paper source 34 esses nnne nnne 157 Insert Tray x oett ias 157 Insufficient memory for Flash Memory Defragment operation 37
66. 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com
67. 4 x page jam open tray x 149 Adjusting color 154 Change paper source to custom string 154 Change paper source to custom type name 154 Change paper source to paper type paper size 154 Close door 154 Complex page some data may not have printed 39 156 Configuration change some held jobs were not restored 57 156 Defective flash detected 51 156 Error reading USB drive Remove USB 156 Error reading USB hub Remove hub 156 Incompatible tray x 59 156 Incorrect paper size open paper source 34 157 Insert Tray x 157 Insufficient memory for Flash Memory Defragment operation 37 157 Insufficient memory to collate job 37 157 Insufficient memory to support Resource Save feature 35 157 Insufficient memory some Held Jobs were deleted 37 157 Insufficient memory some held jobs will not be restored 37 158 Load paper source with custom string 158 Load paper source with custom type name 158 Load paper source with paper size 158 Load paper source with paper type paper size 159 Load Manual Feeder with custom string 159 Load Manual Feeder with custom type name 159 Load Manual Feeder with paper size 159 Load Manual Feeder with paper type paper size 159 Maintenance kit low 80 xy 160 Maintenance kit nearly low 80 xy 160 Maintenance kit very low x estimated pages remain 80 xy 160 Memory full 38 160 Network x software error 54 160
68. 45 Assigning a custom paper types eicit oct ce eo A ge regna uU dates e eieaa id 45 Paper and specialty media guide eeee eese eee eee eee Ol Using specialty media msani eoo dai 47 Tips onusing letterhead nose a nv de n IET 47 Tips on using transparencies 5 etico ceto cre ee ten kde kiere seek n annees veau aea ea eee eaa enean I ako e aa dra ve aad Liga 49 Tips onsusing envelopes catre iota eluxit E BED 49 Tips onusing labels ee tpe ees epa eiit e 50 Tips on using Card Stock cinco pdt recette reri Pese dear E e ea e a Ede da adenda 50 Paper guidelines te a a ae eer RE EROR REA ERR SEE NEUE ca ad ERE CREATOR A A die 50 Paper characteristics iactat ee ecc ee ME Lee ERE Ld ce a dine ertet adipe c specu eder gi 50 Unacceptable paper et te te ett te tace tte seit PR 51 Selecting paper coe eite ee eese reed edi uu A dude e d ues A vue i E e ERO 52 Selecting preprinted forms and letterhead sess eene enne enne nn nnnn nen enne nennen 52 Using recycled paper and other office papers eene nnnn nennen nennen 52 Storing paper erect ette erst rot eri ee eade de sek sk A A A dau E Era ada 53 Supported paper sizes types and WeightS ccccccccoononooncnnnnnnonononnonononnnnnnnnnnnnnononnnnnnnnnnnnnnnnnnonnnnnanennnnnos 53 S pported paper Si2eS inr a A iss ei x ees veis guis dede sve eese eu eas 53 Supported paper types and WeIgNtS c ccccccsssseccssessssececcsesesseeces
69. Fit Height Fit Width Use To Auto Fit Select the optimal paper size scaling and orientation On Note On is the factory default setting It overrides scaling and orientation settings Off for some images Invert Invert bitonal monochrome images On Notes Off e Off is the factory default setting This setting does not apply to GIF or JPEG images Scaling Scale the image to fit the selected paper size Anchor Top Left Notes Best Fit BestFit is the factory default setting When Auto Fit is set to On Scaling is automatically set to Best Fit A M 4 Understanding the printer menus 105 Use To Orientation Set the image orientation Portrait Note Portrait is the factory default setting Landscape Reverse Portrait Reverse Landscape Saving money and the environment 106 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web s
70. For information on supplies and downloads visit www lexmark com 2012 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commerical Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Notices 203 Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands The
71. HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 19 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board x Additional printer setup 4 Push the card firmly into place as shown in the illustration Warning Potential Damage Improper installation of the card may cause damage to the card and the controller board Note The entire length of the connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for p
72. LEXMARK CS410 Series User s Guide September 2012 Machine type s 5027 Model s 410 430 www lexmark com Contents 2 Contents Safety lp m LO Learning about the printer eeee eese eee eee eene eee eene eene esee 12 Finding information about the printer eene nnne ennemi nnn enne nennen nennen nnn 12 Selecting a location for the printer enne nene nro nnn nnns enne nnn nenne nnn nnns 13 Printer configutatiors s eerte aee ida 14 Using the printer control PAaNel cccsesscccceceecescesesseseusseeeecesceseesssusaueceesucessesesesessueseeseeeeeseseeseseeesees 15 Understanding the colors of the indicator and Sleep button lights esee 16 Using the Embedded Web Servel ecessccceceesesseceeceeseececeeceseaaceceeceseaaneeeeseseeeeeeeceseeeeeeseseaeeseeeeeeeesees 17 Additional printer setup ssssesssssssesssesseosessecossosecssoseesesosecssosesssesessessss LS Installing internal Options ecce eei incoloro ete eee ua a eub cdi ba E eA Te osea 18 Available internal options eis ecieceenseeee dette ea ec ek iaa e adea e da eaa add dde had kae Ra a Teka eaa dd dde d 18 Accessing the controller board cccsssscscesesssseseeesceseneecessssceencusasanansenecesaeeesesesseeeceesessuansensseseusesnansenenassaees 19 Installing a memory Card cc 21 Installing an optional card cani accio 23 Insta
73. MPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Notices 214 Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remar
74. Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 30 minutes By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 180 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Notices 208 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requir
75. Non Lexmark color supply type see User s Guide 33 xy 161 Not enough free space in flash memory for resources 52 160 PPDS font error 50 161 Reinstall missing or unresponsive color cartridge 31 xy 161 Reload printed pages in Tray x 162 Remove packaging material area name 162 219 Remove paper from standard output bin 162 Replace color cartridge O estimated pages remain 88 xy 162 Replace color cartridge printer region mismatch 42 xy 162 Replace type imaging kit O estimated pages remain 84 xy 163 Replace defective color cartridge 31 xy 163 Replace defective type imaging kit 31 xy 163 Replace maintenance kit O estimated pages remain 80 xy 163 Replace missing color cartridge 31 xy 163 Replace missing type imaging kit 31 xy 163 Replace missing or unresponsive type imaging kit 31 xy 161 Replace missing waste toner bottle 82 xy 164 Replace unsupported color cartridge 32 xy 164 Replace unsupported type imaging kit 32 xy 164 Replace waste toner bottle 82 xy 164 Restore held jobs 164 SMTP server not set up Contact system administrator 164 Some held jobs were not restored 164 Standard network software error 54 165 Standard USB port disabled 56 165 Supply needed to complete job 165 Too many flash options installed 58 165 Too many trays attached 58 165 Unformatted flash detected 53 166 Unsupported USB hub please remove
76. Normal Heavy Labels Weight Specify the relative weight of the labels loaded Light Note Normal is the factory default setting Normal Heavy Bond Weight Specify the relative weight of the bond paper loaded Light Note Normal is the factory default setting Normal Heavy gl E Understanding the printer menus 72 Use Envelope Weight Light Normal Heavy Rough Envelope Weight To Specify the relative weight of the envelope loaded Note Normal is the factory default setting Specify the relative weight of the rough envelope loaded Light Note Heavy is the factory default setting Normal Heavy Letterhead Weight Specify the relative weight of the letterhead loaded Light Note Normal is the factory default setting Normal Heavy Preprinted Weight Specify the relative weight of the preprinted paper loaded Light Note Normal is the factory default setting Normal Heavy Colored Weight Specify the relative weight of the colored paper loaded Light Note Normal is the factory default setting Normal Heavy Light Weight Specify that the relative weight of the paper loaded is light Light Heavy Weight Specify that the relative weight of the paper loaded is heavy Heavy Rough Cotton Weight Specify the relative weight of the rough or cotton paper loaded Light Note Normal is the factory default setting Normal Heavy Custom x Weight Specify the relative weight of the custom paper loaded Light Notes Norm
77. PR Disclosure of Certicom Corp at the IETF for AES CCM ECC Cipher Suites for TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS LEXMARK LED PRINTERS AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this st
78. Print sample pages for each of the RGB and CMYK color conversion tables used in the sRGB Display printer sRGB Vivid Notes Display True Black Vivid Selecting any setting prints the sample Off RGB Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed These pages can be used to help SEMIS decide which combinations to use to get the printed output you want euro ik To access a complete list of color sample pages using the Embedded Web Server Vivid CMYK type the network printer IP address in the Web browser address field Off CMYK Manual Color Customize the RGB color conversions RGB Image Select from the following options RGB Text Vivid RGB Graphics sRGB Display Display True Black sRGB Vivid Off Notes sRGB Display is the factory default setting for RGB Image This applies a color conversion table to an output that matches the colors displayed on a computer monitor sRGB Vivid is the factory default setting for RGB Text and RGB Graphics This applies a color table that increases saturation This is preferred for business graphics and text Vivid applies a color conversion table that produces brighter more saturated colors Display True Black applies a color conversion table that uses only black toner for neutral gray colors e Off turns off color conversion Understanding the printer menus 98 Use To Manual Color conti
79. These are also available from the Color Samples page of the Embedded Web Server Selecting any sample set generates a multiple page printout consisting of hundreds of colored boxes Either a CMYK or RGB combination is located on each box depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table By examining Color Samples sets you can identify the box whose color is the closest to the color you want The color combination labeled on the box can then be used for modifying the color of the object in a software program For more information see the help information of your operating system Note Manual color correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples set to use for a particular color matching problem depends on the Color Correction setting being used the type of object being printed and how the color of the object is specified in the software program When Color Correction is set to Off the color is based onthe print job information and no color conversion is implemented Note The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations Additionally certain situations exist in which the software program or the computer operating system adjusts the RGB or CMYK combinations specified i
80. a 164 Standard network software error 54 eene nen nennen nennen nennen enn enennn rn nns ss rasis nnns nsns ns 165 Standard USB port disabled 56 4 Re ettet are reete Te ee ania ees 165 S pply needed to complete JOD 1 5 e attente bios 165 Too many flash options installed 58 essere enne nennen nnne nen nnn nnn nennen 165 Too many trays attached 58 eR td ie A eite ee 165 Unformatted flash detected 53 coicccccccecciciscssasesadesuicccdecosascadsteadsadaddocdesaceccadetiancsdascaasivadsanadasagedeaiasviacoasadesacces 166 Waste toner bottle nearly full 82 xy cccooococonnnnnooocononocononononononnononnnnnannnnnnnnnnnnnncnnnnnn nn nnnnnnnnnnnnnnnnnnnnnnns 166 Weblink server not set up Contact system administrator esses eene nennen enne nennen 166 Solving printer probletris 5 a e t eene een ee ERR ette SH EURE Re evel Ve ae Nx ERR E eee ede A ERE dae 166 Basic printer problems dnte otii itid ici 166 Hardware and internal option problems ccccsssscccecessssecescessessecesscesseecsesecseececescsaseeeesceseueeeeseeseesesasaeeees 168 Paper feed problems e dt secet ec SER tech tec e n Dar Ege titi 171 Solving home screen applications problemas ccccccconooononononononononononononononnnnnnnnonnononononnononnnnncnnnnanass 172 Ari application error has occur didas 172 Solving print proble Se REPRE ees naa iodo 173 Printing problems aee tt ete eet euet eost eive ee es
81. aching cables 28 available internal options 18 avoiding jams 53 avoiding paper jams 142 B black and white printing 57 C cables Ethernet 28 USB 28 canceling print job from computer 63 canceling a print job from a computer 63 from the printer control panel 62 cannot open Embedded Web Server 199 card stock loading 39 tips 50 Change paper source to custom string 154 Change paper source to custom type name 154 Change paper source to paper type paper size 154 checking an unresponsive printer 166 checking status of parts and supplies 114 checking the printer status using the Embedded Web Server 139 checking the status of parts and supplies 114 checking the virtual display using the Embedded Web Server 139 cleaning exterior of the printer 114 interior of the printer 114 cleaning the printer 114 Close door 154 color quality troubleshooting color of print and color on computer screen do not match 199 215 prints on color transparencies appear dark when projected 198 color quality troubleshooting print appears tinted 199 Complex page some data may not have printed 39 156 confidential data information on securing 113 confidential jobs modifying print settings 140 confidential print jobs 60 printing from a Macintosh computer 61 printing from Windows 61 Confidential Print menu 83 Configuration change some held jobs were not restored 57 156 configuration information wireless network 31 config
82. ack and color imaging kit gt Color imaging kit includes the imaging kit and the cyan magenta yellow and black developer units Notes Black imaging kit includes the imaging kit and the black developer unit 9 Seal the used imaging kit in the bag that the replacement imaging kit came For more information see Recycling Lexmark products on page 111 Note When replacing the black imaging kit save the cyan magenta and yellow developer units Dispose only the black developer unit 10 Gently shake the yellow cyan magenta and black developer units side to side ome Y Maintaining the printer 125 11 Remove the red packing strip and the attached fabric from the developer units Z y S 12 Gently insert the yellow cyan magenta and black developer units i mi Note Make sure each developer unit is inserted into a matching color slot 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs Maintaining the printer 126 14 Align and then insert the imaging kit 15 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated Maintaining the printer 127 16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer
83. al Heavy Normal is the factory default setting The options appear only when the custom type is supported Understanding the printer menus 73 Paper Loading menu Use To Cardstock Loading off Determine and set two sided printing for all print jobs that specify Cardstock as the paper type Recycled Loading Duplex off Glossy Loading Duplex off Heavy Glossy Loading off Determine and set two sided printing for all print jobs that specify Recycled as the paper type Determine and set two sided printing for all print jobs that specify Glossy as the paper type Determine and set two sided printing for all print jobs that specify Heavy Glossy as the paper type Labels Loading off Determine and set two sided printing for all print jobs that specify Labels as the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Preprinted Loading Duplex Off Colored Loading Duplex Off Light Loading Duplex Off Heavy Loading Duplex Off Rough Cotton Loading Off Notes Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Determine and set two sided printing for all print jobs that specify Colored as the paper type Dete
84. ality menu on the printer control panel do the following support a Select Color Correction and then select Manual b Select Manual Color and then select the appropriate color conversion table for the affected object type c Resend the print job Does the color of the print match the color of the file on the computer screen The print appears tinted Action Yes No Adjust the color balance The problem is solved Contact customer a From the Color Balance menu on the printer control panel increase support or decrease the values for cyan magenta yellow and black b Resend the print job Does the print still appear tinted Embedded Web Server does not open Action Yes No Step 1 The problem is solved Go to step 2 a Turn on the printer b Open a Web browser and then type the printer IP address C Press Enter Does the Embedded Web Server open Troubleshooting 200 Action Yes No Step 2 The problem is solved Go to step 3 Make sure the printer IP address is correct a View the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Open a Web browser and then type the IP address Note Depending on the network settings you may need to type h
85. andard Network 76 Standard USB 81 Substitute Size 69 Supplies 65 TCP IP 78 Universal Setup 74 Utilities 98 Wireless 80 XPS 99 menus list 64 moving the printer 13 138 multipurpose feeder loading 39 N Network x menu 76 Network x software error 54 160 Network Card menu 78 Network Reports menu 77 network settings Embedded Web Server 139 network setup page printing 34 Networking Guide where to find 139 noise emission levels 204 Non Lexmark color supply type see User s Guide 33 xy 161 Index non volatile memory 112 erasing 113 Not enough free space in flash memory for resources 52 160 notices 203 204 205 206 207 208 209 210 number of remaining pages estimate 115 O optional card installing 23 options 550 sheet tray 25 650 sheet duo tray 25 firmware cards 18 memory card 21 memory cards 18 updating in printer driver 28 ordering imaging kits 116 toner cartridges 115 waste toner bottle 116 P paper characteristics 50 letterhead 52 preprinted forms 52 recycled 52 selecting 52 setting size 35 setting type 35 storing 53 unacceptable 51 Universal size setting 35 using recycled 106 paper feed troubleshooting message remains after jam is cleared 172 paper jams avoiding 142 paper jams clearing x page jam open front door to clear fuser 145 x page jam open front door 147 x page jam open front door to clear duplex 148 in fuser area 145 in manual feeder 151
86. ansmissive overhead projectors are recommended Action Yes No Step 1 Go to step 2 Set the paper type to From the printer control panel make sure the paper type setting is set to Transparency Transparency Is the paper type setting correct Step 2 The problem is solved Go to step 3 Reduce the toner darkness and then resend the print job Does the print on the color transparency look lighter Step 3 Make sure you are using a recommended type of color transparency and then resend the print job Does the print on the color transparency look lighter The problem is solved Contact customer support Troubleshooting 199 The color of the print does not match the color of the original file Note The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can also be affected by monitor variations and lighting conditions Action Yes No Step 1 The problem is solved Go to step 2 a Set Color Correction to Off Note When the printer color correction is disabled the color is based on the print job information and no color conversion is implemented b Resend the print job Does the color of the print match the color of the file on the computer screen Step 2 The problem is solved Contact customer From the Qu
87. aps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 Locate the maximum paper fill indicator and tab Note Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides o TN Width guide tab Maximum paper fill indicator Width guide Feeder extender wi P _ wl n HP Paper size indicator Loading paper and specialty media 42 6 Load the paper and then adjust the width guide to lightly touch the edge of the paper stack Load paper card stock and transparencies with the recommended printable side facedown and the top edge entering the printer first Load envelopes with the flap side up and against the right side of the paper guide Notes Do not load or close the multipurpose feeder while a job is printing Load only one size and type of paper at a time Paper should lie flat in the multipurpose feeder Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Loading the manual feeder The standard 250 sheet tray has an integrated manual feeder that can be used to print on different types of paper one sheet at a time 1 Load a sheet of paper into the manual feeder Printable side facedown for one sided printing Printable
88. ar the jam press OK and then press ES to confirm x page jam open front door 1 Open the front door N CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 148 3 Close the front door 4 Fromthe printer control panel touch JS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press ES to confirm x page jam open front door to clear duplex 1 Open the front door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 149 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the front door 4 Fromthe printer control panel touch to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press ES to confirm x page jam open tray x 1 Pull the tray completely out of the printer Note The message on the printer display determines in which tray the paper jam is located Clearing jams 150 2 Firmly
89. arencies designed specifically for laser printers Avoid getting fingerprints on the transparencies to prevent print quality problems Before loading transparencies flex fan and straighten the stacks to prevent sheets from sticking together Tips on using envelopes From the printer control panel set the paper size type texture and weight in the Paper menu to match the envelopes loaded in the tray Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed specifically for laser printers For best performance use envelopes made from 90 g m 24 Ib paper or 25 cotton Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Paper and specialty media guide 50 Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Before loading the envelopes on the tray flex and fan the envelopes to loosen them Straighten the edges on a level surface Note A combination of high humidity over 6096 and high printin
90. arning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors Additional printer setup 5 Reattach the cover 2 1 1 Memory card connector 2 Option card connector 20 Additional printer setup 21 6 Turn the screws clockwise to lock the cover Installing a memory card A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board For more information see Accessing the controller board on page 19 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card Doing so may cause damage Additional printer setup 22 3 Align the notch 1 on the memory card with the ridge 2 on the connector 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 5 Close the controller board access cover Additional printer setup 23 Installing an optional card A CAUTION SHOCK
91. atement as Remarketer Limited warranty Lexmark warrants that this product s manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed Fuser Units Transfer Transport Units Paper Feed items if any and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a Life Warning or Scheduled Maintenanc
92. available only in network printers or printers that are attached to print servers Use To Set Hostname Set the current TCP IP hostname IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP Specify the DHCP address and parameter assignment On Note On is the factory default setting Off Enable RARP Specify the RARP address assignment setting On Note Off is the factory default setting off Understanding the printer menus 79 Use To Enable BOOTP Specify the BOOTP address assignment setting On Note On is the factory default setting Off Enable AutoIP WINS Server Address Yes Note Yes is the factory default setting No Enable FTP TFTP Send files to the printer using the built in FTP server Yes Note Yes is the factory default setting No Enable HTTP Server Enable the built in Web server Embedded Web Server which lets you monitor and Yes manage the printer remotely using a Web browser No Note Yes is the factory default setting Specify the Zero Configuration Networking setting View or change the current WINS server address Enable DDNS View or change the current DDNS setting Yes Note Yes is the
93. ay to match the paper size specified in the tray settings The problem is solved Go to step 5 The problem is solved Step 6 Replace the imaging kit and then resend the print job Do print irregularities still appear Printer is printing blank pages Contact customer support The problem is solved Troubleshooting Action Step 1 a Checkif there is packing material left on the imaging kit 1 Remove the imaging kit 2 Checkifthe packing materialis properly removed from the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit 3 Reinstall the imaging kit b Resend the print job Is the printer still printing blank pages Step 2 Replace the imaging kit and then resend the print job Is the printer still printing blank pages Printer is printing solid black pages Action Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Is the printer printing solid bla
94. b Buffer Size must not be set to 10096 Image Smoothing Enhance the contrast and sharpness of low resolution images and smoothen On their color transitions Off Notes e Off is the factory default setting mage Smoothing has no effect on images that are 300 dpi or higher in resolution Understanding the printer menus PCL Emul menu Use Font Source Resident 101 To Specify the set of fonts used in the Font Name menu Notes Download All Resident is the factory default setting It shows the factory default set of fonts downloaded in the RAM Download shows all the fonts downloaded in the RAM e All shows all fonts available to any option Font Name Identify a specific font and where it is stored Courier 10 Note Courier 10 is the factory default setting Symbol Set Specify the symbol set for each font name 10U PC 8 Notes 12U PC 850 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting Asymbol set is a set of alphabetical and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 PCL Emulation Settings Pitch 0 08 100 00 PCL Emulation Settings Orientation Portrait Landscape Change the point size for scalable typographic
95. be supported in the selected tray or feeder in order to print from that source Envelope Recycled Specify a paper type when Recycled is selected Paper Notes Card Stock Transparency Paper is the factory default setting Glossy The Recycled paper type must be supported in the selected tray or Rough Cotton feeder in order to print from that source Labels Envelope Identify the units of measure Notes nches is the US factory default setting Millimeters is the international factory default setting Understanding the printer menus 75 Use To Portrait Width Set the width for portrait orientation 3 8 5 inches Notes 76 216 mm e If the width exceeds the maximum then the printer uses the maximum width allowed 8 5 inches is the US factory default setting You can increase the width in 0 01 inch increments 216 mmis the international factory default setting You can increase the width in 1 mm increments Portrait Height Set the width for portrait orientation 3 14 17 inches Notes 76 360 mm e f the height exceeds the maximum then the printer uses the maximum height allowed e 14 inches is the US factory default setting You can increase the height in 0 01 inch increments e 356 mm is the international factory default setting You can increase the height in 1 mm increments Reports menu Reports menu Use To Menu Settings Page Print a report containing information abo
96. ble demo pages Asset Report Print a report containing asset information including the printer serial number and model name The report contains text and UPC bar codes that can be scanned into an asset database Network Ports menu Active NIC menu Description Active NIC Notes Auto list of available network cards Auto is the factory default setting This menu item appears only if an optional network card is installed Standard Network or Network x menu Note Only active ports appear in this menu Use To PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires On it regardless of the default printer language off Notes Onisthe factory default setting e f PCL SmartSwitch is enabled then the printer uses PostScript emulation f PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it On regardless of the default printer language Off Notes Onisthe factory default setting e f PS SmartSwitch is enabled then the printer uses PostScript emulation f PS SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu Understanding the printer menus Use
97. ccconnoccccnnonoocnnnnnnnononnncnonananonononnn 157 Insufficient memory some Held Jobs were deleted 37 ooooooccncnoooccncncnooannnnnonnnnnnnnnonononnnnnncnnnannnnncnnnnns 157 Insufficient memory to Collate job 37 cccccsessececcessssssecescesseececessuseeceeeseseaseeecesscaaseeeeseesseeeseeeesesesaeeeeess 157 Insufficient memory to support Resource Save feature 35 cccnonocccnnnnnoonoononononncnnnnnonannnonnnonnnnnnnncnnnnno 157 Insufficient memory some held jobs will not be restored 37 sese 158 Load paper source with custom type nameg essssseseseeeeeeeeeeee nennen nennen nennen nennen nnns nnne 158 Load paper source with custom string nnnnennn nnne nen n nnn nnns 158 Load paper source with paper size niinn aaa aaea aaa i aa aa a aasa iaaa 158 Load paper source with paper type paper size ccccnoccocnnnconononnncncnonanonnnononononnnnnnnnononnnnnnnanononnnnnnns 159 Load Manual Feeder with custom string esee nennen nennen nnn nene nenne nnnn nnne 159 Load Manual Feeder with custom type NaMe ccccccssssscecsesseceecessessseeeceeseeeeeceseseusecesseesuaaeeeeseesssaeaeeees 159 Load Manual Feeder with paper size cccccccsscccccessssceccesseceecesceeueececessseaseeecessessseeseseceaseeeseeeseuesaeeeeens 159 Load Manual Feeder with paper type paper size sese 159 Mairitenance kit ow BOXY 5c itae
98. ce Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid fluctuations 15 6 to 327 C 6010 90 Storage temperature 40 to 43 C 40 to 110 F Allow the following recommended amount of space around the printer for proper ventilation Learning about the printer 14 v 1 Right side 102 mm 4 in 2 Front 508 mm 20 in 3 Leftside 152 mm 6 in 4 Rear 102 mm 4 in 5 Top 254 mm 10 in Printer configurations CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a printer with a similar configuration then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 15 Printer control panel Standard bin 250 sheet tray Tray 1 Manual feeder uU N rBP Optional 650 sheet duo tray with integrated multipurpose feeder Tray 2 Note This tray is standard on the CS410dtn and CS510dte models Optional 550 sheet tray Tray 3 Jrs gw gww es 4 Display View the printer status Set up and operate the printer
99. ces Select the key currently in use on the network by selecting the default WEP transmit key or WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following Authentication type nner authentication type Additional printer setup 32 802 1X user name and password Certificates No security If your wireless network does not use any type of security then you will not have any security information Note Using an unsecured wireless network is not recommended Notes f you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person Connecting the printer to a wireless network using Wi Fi Protected Setup WPS Bef
100. ck pages Yes Go to step 2 Contact customer support Yes Go to step 2 188 The problem is solved The problem is solved The problem is solved Troubleshooting 189 Step 2 Contact customer The problem is solved Replace the imaging kit and then resend the print job support Is the printer printing solid black pages Shadow images appear on prints Leading edge N ABCD ABCD Trailing edge Action Yes No Step 1 Go to step 2 Load paper with the Check if the paper loaded in the tray has the correct paper type and weight correct paper type and weight in the tray Is paper with the correct paper type and weight loaded in the tray Step 2 Go to step 3 Change the paper type From the printer control panel set the paper type and weight in the Paper and weight to match menu to match the paper loaded in the tray the paper loaded in the tray Do the printer settings match the type and weight of the paper loaded Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Step 4 Contact customer The problem is solved Replace the imaging kit and then resend the print job support Do shadow images still appear on prints Troubleshooting Skewed
101. csssseseecesceeseseeesseseescecsesseusecesesseusaaeaseeeesessaeeeeens 117 Replacing a black and color imaging Kit eese nennen nennen nennen nennen nnns 121 Replacing toner o aee dn n Re 129 Replacing a developer Unit iii iii 131 Moving the pt Aia Eonia 138 Before moving the printer iicet cdi aida 138 Moving the printer to another lOcation ccccccsscccccsssssssecescessseecescessaeeceecseseuseeecesesssseecesesaaaeeeeseeesesenueeeeens 138 Shipping the pririter 5 eee rae re e Ie ec eed ended cee neler eee AE E M o a 138 Managing the printer siii 199 Finding advanced networking and administrator information eese nnns 139 Checking the virtual display eene nennen nnne nennen nnn enema seen enne en enin nnns 139 Checking the printer AUS ii eite ret tee meinte ee te A SA ER Re Fed i ee a Tee 139 VIEWING TEDOS eC 139 Configuring supply notifications from the Embedded Web Servel csssssssssseceecesssessssnsnsaeeeeeseeess 140 Modifying confidential print settings essen nnne nennen nnne nennen nnns 140 Copying printer settings to other printers nennen eene nennen nnn nennen nns nnns 141 Restoring factory default SCttingS csccscccccccecsssssssssrseececeeececescesensaeeeeeseseseseeseseesaususeseeeeeseseeseseess 141 IEEE Ri L42 Avoiding jaMS in dece ee REG ERI ENSE ISP ERREUR NEU II a Ee ERI E aai 142 Understanding jam messages and lOCations sc
102. ct customer support The problem is solved The problem is solved Is the print density uneven Troubleshooting 196 Color quality problems FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and computer monitors create colors in this manner RGB color is a method of describing colors by indicating the amount of red green or blue needed to produce a certain color What is CMYK color Cyan magenta yellow and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color How is color specified in a document to be printed Software programs typically specify the document color using RGB or CMYK color combinations Additionally they let users modify the color of each object in a document For more information see the help information of your operating system How does the printer know what color to print When a user prints a document information describing the type and color of each object is
103. d Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Reports and then click the type of report you want to view Managing the printer 140 Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low low very low or reach their end of life by setting the selectable alerts Notes You can select alerts for toner cartridges imaging kit maintenance kit and waste toner bottle e All alerts can be set for nearly low low and very low supply conditions Not all alerts can be set for the end of life supply condition E mail alert is available for all supply conditions The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop do
104. d additional furniture For more information see www lexmark com multifunctionprinters CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it Lift the printer off the optional tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not
105. e see User s Guide 33 xy Note The supply type can be a toner cartridge or the imaging kit The printer has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts may not be covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and hold x and the button on the printer control panel simultaneously for 15 seconds If you do not wish to accept these risks then remove the third party supply or part from your printer and then install a genuine Lexmark supply or part Note For the list of supported supplies see the Ordering supplies section of the User s Guide or visit www lexmark com PPDS font error 50 Try one or more of the following From the printer control panel select Continue to clear t
106. e imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Install the indicated imaging kit to clear the message For more information see the Replacing supplies section of the User s Guide Troubleshooting 164 Replace missing waste toner bottle 82 xy Install the missing waste toner bottle to clear the message For more information see the instruction sheet that came with the supply Replace unsupported color cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace unsupported type imaging kit 32 xy Note The type can be a black imaging kit or a black and color imaging kit Remove the indicated imaging kit and then install a supported one to clear the message Note If you do not have a replacement imaging kit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace waste toner bottle 82 xy Replace the waste toner bottle to clear the message Restore held jobs Try one or more of the following From the printer control panel touch Restore to restore all held jobs stored in the printer hard disk From the printer control panel touch Do not restore if you do not want to restore any of the print jobs SMTP server not set up Contact system
107. e message for such item Notices 213 To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of your warranty service and or replacement Lexmark may update the firmware in your printer to the latest version Firmware updates may modify printer settings and cause counterfeit and or unauthorized products supplies parts materials such as toners and inks software or interfaces to stop working Authorized use of genuine Lexmark products will not be impacted Before you presentthis product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lex
108. e properly positioned and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load wrinkled creased damp bent or curled paper Flex fan and straighten paper before loading it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Clearing jams 144 Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Note When Jam Recovery is set to On or Auto the printer reprints jammed pages However Auto does not guarantee that the page will print Jam location Message on the display What to do 1 Standard bin x page jam clear standard Remove the jammed paper bin 203 xx 2 Fuser x page jam open front door to clear Open the front door pull the tab and hold the fuser fuser 202 xx cover down and then remove the jammed paper 3 x page jam open front door 20y xx Open the front door and then remove the jammed paper 4 Duplex x page jam open front door to clea
109. e risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job is printing or while Busy appears on the display Doing so may cause a jam 2 Ifthe paper is longer than letter size paper then squeeze and then slide the length guide at the back of the tray to extend it Loading paper and specialty media 37 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guide 4 Squeeze and then slide the width guide tab to the correct position for the size of the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guides 5 Flexthe sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Loading paper and specialty media 38 6 Load the paper stack with the recommended printable side faceup 7 Place the paper guides securely against the edges of the paper 8 Insert the tray 9 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Mixing paper sizes or paper types in a tray may cause jams Loading the 650 sheet duo tray The 650 sheet duo tray Tray 2 consists of a 550 she
110. ecesesesseeecessssseeeesecesssesecessaeeseeseeessseeaaeees 63 Understanding the printer menus ecce eee eee ee eee een eene eee eee ee O4 Menus lia tete eee DRIED E A essi na a Meee ae eas eee ee 64 Supplies mienu eret redet en thee reo enero Foren TATE ERSTER EARUM YET Me RE RP E these de vedeteeeddedeeess 65 Paper mier xen ires e eere de ie ect vacate aust PR Ge ERE eee AEE in eee REY de EUR Te eR ETT eee 66 Default Source mernu tuit tain tutta tas mbi nist tltuienti lic aa e aT 66 Paper Size Type tmenu sce tote oe tet o edt te i datu HE EE URS TRE ER CRI Rea aaa 66 Configure MP MENU PERLE 69 Substitute Size merus niet ead Meieduig indi 69 Paper Textura at 69 Paper Weight Ment ui iaa 71 Paper Loading Meri a e him ota Lag boedo Rate tst 73 CUSTOM TYPES Met eaaa aa aiee tniii A A A dde 74 Universal Setup Melia iia dada 74 Ad UA Al aa 75 Reports aae ah ET EE 75 Network Ports meh A E ir A 76 Active NIC MEU A A a 76 Standard Network or Network x menu ooooooooooonccccncoconaconanonannnnnnonnnnnnonnnncnononnnnnnnnnno nono nnnnonnonnnnnnnnonnnnnnnnnanonos 76 Reports MON Ue t 77 Network Card Bur TE 78 TERA UPS NE oett A e oett io ed a EE ene 78 IPVO MENU m 79 Wireless MENU EC aeaiia 80 AppleTal
111. eed to replace the maintenance kit very soon For more information contact customer support at http support lexmark com or your service representative If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press ES to confirm Memory full 38 Try one or more of the following Fromthe printer control panel select Cancel job to clear the message For non touch screen printer models press En confirm Install additional printer memory Network x software error 54 Try one or more of the following From the printer control panel select Continue to continue printing For non touch screen printer models press nm confirm Turn off the printer wait for about 10 seconds and then turn the printer back on Update the network firmware in the printer or print server For more information contact customer support Not enough free space in flash memory for resources 52 Try one or more of the following From the printer control panel select Continue to clear the message and continue printing For non touch screen printer models press ES to confirm Delete fonts macros and other data stored in the flash memory Upgrade to a larger capacity flash memory card Note Downloaded fonts and macros that are not previously stored in the flash memory are deleted Troubleshooting 161 Non Lexmark color supply typ
112. elect a printer Open Print Queue System Preferences Print amp Fax select a printer Open Print Queue 2 From the printer window select the print job you want to cancel and then click Delete Understanding the printer menus 64 Understanding the printer menus Menus list Note Some menus are available only in select printer models Supplies Paper Menu Reports Cyan Cartridge Default Source Menu Settings Page PaperSize Type Device Statistics Configure MP Substitute Size Magenta Cartridge Yellow Cartridge Network Setup Page Black Cartridge Network x Setup Page Waste Toner Bottle Black or Color Imaging Kit Maintenance Kit Security Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Paper Texture Paper Weight Paper Loading Custom Types Custom Names Universal Setup Settings General Settings Flash Drive Menu Print Settings Profiles List Print Fonts Print Directory Print Demo Asset Report Help Print All Guides Color Quality Print Quality Printing Guide Set Date and Time Print Defects Guide Information Guide Supplies Guide 1 This menu item appears only when a 650 sheet duo tray is attached Network Ports Active NIC Standard Network or Network x Standard USB SMTP Setup Option Card Menu Note A list of installed DLEs Download Emulators appears Understanding the printer menus Supplies menu Use Cyan Magen
113. em support person Solving printer problems Basic printer problems The printer is not responding Action MES No Step 1 Go to step 2 Turn on the printer Make sure the printer is turned on Is the printer turned on Step 2 Press the Sleep button Go to step 3 Check if the printer is in Sleep mode or Hibernate mode to wake the printer from Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Xa Troubleshooting Action Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Yes Go to step 4 167 No Plug one end of the power cord into the printerandthe otherto a properly grounded electrical outlet Step 4 Check other electrical equipment plugged into the electrical outlet Does other electrical equipment work Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports Are the cables inserted in the correct ports Unplug the other electrical equipment and then turn on the printer If the printer does not work then reconnect the other electrical equipment Goto step 6 Go to step 5 Make sure to match the following e The USB symbol on the cable with the USB symbol on the printer e The appropriate Ethernet cable wit
114. ements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Modular component notice Wireless equipped models contain the following modular component s Lexmark Regulatory Type Model LEX M01 005 FCC ID IYLLEXMO1005 IC 2376A M01005 Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna
115. ep 11 Check the installed printer driver Is the correct printer driver installed Yes Go to step 11 Go to step 12 No Use correct printer driver settings Install the correct printer driver 168 Step 12 Turn off the printer then wait for about 10 seconds and then turn the printer back on Is the printer working The problem is solved Contact customer support e Printer display is blank Action Step 1 Press the Sleep button on the printer control panel Does Ready appear on the printer display Yes The problem is solved No Goto step 2 Step 2 Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display Hardware and internal option problems Cannot detect memory card Action Make sure the memory card is installed a Install the memory card For more information see Installing a memory card on page 21 Note Check if the memory card is securely connected to the printer controller board b Print a menu settings page and then check if the card is listed in the Installed Options list Is the card listed in the Installed Options list The problem is solved Yes The problem is solved Turn off the printer and then contact customer support Contact customer support k Troubleshooting Cannot detect
116. ep 3 Adjust the width and length guides Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the paper still curled Go to step 5 Contact customer support The problem is solved The problem is solved Troubleshooting Print is too dark Ps ABC DEF 184 Action Yes No Step 1 Go to step 2 The problem is solved a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too dark Step 2 Go to step 3 The problem is solved a From the Quality menu on the printer control panel reduce the toner darkness Note 4 is the factory default setting b Resend the print job Is the print still too dark Step 3 Go to step 4 Change the paper a Fromthe printer control panel set the paper type texture and weight loaded in the tray to in the Paper menu to match
117. equence when printing multiple copies 1 1 1 2 2 2 Note 1 2 3 1 2 3 is the factory default setting 1 2 3 1 2 3 Sides Duplex Specify whether prints are on one side or on both sides of the paper 1 sided Note 1 sided is the factory default setting 2 sided Duplex Binding Define binding for duplexed pages in relation to paper orientation Long Edge Notes Short Edge Long Edge is the factory default setting Long Edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short Edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Paper Saver Orientation Specify the orientation of a multiple page document Auto Notes Landscape Portrait Auto is the factory default setting The printer chooses between portrait and landscape This setting affects jobs only when Paper Saver is set to any value other than Off Paper Saver Print multiple page images on one side of the paper Off Notes 2 Up 3 Up e Off is the factory default setting 4 Up The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up n Understanding the printer menus Use Paper Saver Border None Solid 93 To Print a border on each page image when using Paper Saver Border Notes None is the factory default setting This setting affects jobs only when Paper Saver is set to any value other t
118. er support 193 Set the paper type to Transparency The problem is solved Toner fog or background shading appears on prints Action Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Does fog or shading disappear from the prints Yes The problem is solved No Go to step 2 Step 2 Replace the imaging kit and then resend the print job Does fog or shading disappear from the prints The problem is solved Contact customer support Troubleshooting Toner rubs off N ABC o x Action Leading edge Trailing edge Step 1 From the Paper menu on the printer control panel check the paper type and weight Do the paper type and texture match the paper loaded in the tray Yes Go to step 2 194 No Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper M From the Paper menu on the printer control panel set the paper texture Contact customer supp
119. er s Guide and Quick Reference Guide The guides may Selecting and storing paper and specialty media be available on the Software and Documentation CD For more information visit Loading paper PED http support lexmark com Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems Instructions for Networking Guide Open the Software and Documentation CD and then look for Printer and Software Documentation under the Pubs folder From the list of publications click the Networking Guide link Connecting the printer to an Ethernet network Troubleshooting printer connection problems Help using the printer software Windows or Mac Help Opena printer software program or application and then click Help Click 2 to view context sensitive information Notes Help is automatically installed with the printer software The printer software is located in the printer program folder or on the desktop depending on your operating system Learning about the printer 13 What are you looking for Find it here The latest supplemental information updates and customer Lexmark Support Web site support http support lexmark com Documentation Note Select your country or region and then select Driver downloads you
120. erase the buffered data turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully turned on a list of functions appears on the printer display 3 Press the up or down arrow button until Wipe All Settings appears The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Navigate to Back Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Administrator s Guide for additional information 1 Go to http support lexmark com 2 Inthe Search field type the model name of your printer and then click Go 3 Click the Manuals tab and then select the Embedded Web Serve
121. ernational Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen M y Notices 211 Francais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r med l sir Lexmark International Inc yfir v ad essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka Sis izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajje
122. ers make sure the printer is set up in Chooser b Resend the print job Does the internal option operate correctly The problem is solved Contact customer support Nn M Troubleshooting Tray problems 170 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working Step 3 Check if the tray is installed and recognized by the printer Print a menu settings page and then check if the tray is listed in the Installed Features list Is the tray listed in the menu settings page Go to step 4 Action Yes No Step 1 The problem is solved Go to step 2 a Pull out the tray and then do one or more of the following Check for paper jams or misfeeds Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray f youare printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working Step 2 The problem is solved Go to step 3 Reinstall the tray For more information see the setup documentation that came with the tray Step 4 Check if the tray is available in the
123. esenseeesceesssseesceeseaeeesseeeaseeessensceseseuseeeseseaea 56 Printing a doc umrenrt uic AA e ete eee no cie Pee de eee erai deals redes 57 Printirig a document di aci dins 57 Printing in black and white iio et A et to er e d Wd TEE 57 Adjusting toner darkness 2 isset d aa reaa aeiaai f Pee d diee ede esa dei aiiai 57 Using Max Speedand Max Yield is canis tec aedi d ao RN IRI 58 Printing from aflash drive rtc cie AA its 59 Printing froma flash drive ot eee ox treat ee oett ete ve e este ais dete te Peal does te uel aah ee e dag 59 Supported flash drives and filetypes sia e Ea E A E AA Ee EAA AAEE ETENEE AE aR EER 60 Printing confidential and other held jODS cccsccccccccccesssssssnseceeceeecesessnsaeeseeeceecessesssnseeseeeeeessseseeeeesees 60 Storing print jobs in the prihter iii e tee ede a A ea ede his 60 Printing confidential and other held jobs cccsscccccesssssseeesceesseecescsssseeceesssesnseeeceesssaeeecessssaaeeescesesesesueaeeeees 61 Printing information pap S a a e e aa a a e a aa aaaea a aLaaa ae La Pae aa Eaa aae Eaa Ni AAA aLaaa an 62 Printifig a Tont sample list E eer A 62 Printirig a directory list esteem ad 62 Contents 4 Canceling a print jObu non iier Er eoe reete ep ie GR eee n oerte epa de den iaa 62 Canceling a print job from the printer control panel esses enne nennen 62 Canceling a print job from the computer ccccccesssseccescsessececeseseeec
124. ess appears as four sets of numbers separated by periods such as 123 123 123 123 b Click Settings gt Apps gt Apps Management gt System tab gt Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Step 2 Resolve the error Is the application working now Yes Go to step 2 The problem is solved Contact customer support Contact customer support Troubleshooting Solving print problems Printing problems Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode Note If Ready Hex appears on the printer display then turn off the printer and then turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Yes Deactivate Hex Trace mode 173 No Go to step 2 Step 2 a From the printer control panel select Standard Network or Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print Job prints from the wrong tray or on the wrong paper Contact customer support The problem is solved Action Yes No Step 1 The problem is solved Go to step 2 a Checkif you are printing on paper that is supported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper Step 2 The problem is
125. et tray and an integrated 100 sheet multipurpose feeder The tray is loaded in the same way as the 250 sheet tray and the optional 550 sheet tray and supports the same paper types and sizes The only differences are the look of the guide tabs and the location of the paper size indicators A CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed Loading paper and specialty media 1 jLength guide tab Paper size indicator Width guide tab Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left 39 Loading paper and specialty media 40 2 Open the multipurpose feeder 3 Pull the multipurpose feeder extender Note Guide the extender gently so that the multipurpose feeder is fully extended and open 4 Prepare the paper for loading Flex the sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of transparencies Be careful not to scratch them Loading paper and specialty media 41 Flex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps sn
126. etwork e A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with your wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Network Ports gt Wireless 3 Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected For more information see the Verifying printer setup section of the User s Guide Verifying printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly Note If you have not changed any menu settings then the menu settings page lists all the factory default settings When you select and save other settings from the me
127. factory default setting No Enable mDNS View or change the current mDNS setting Yes Note Yes is the factory default setting No DNS Server Address View or change the current DNS server address Enable HTTPS View or change the current HTTPS setting Yes Note Yes is the factory default setting No IPv6 menu Backup DNS Server Address x View or change the current DNS server address To access the menu navigate to any of the following e Network Ports menu gt Standard Network gt Standard Network Setup gt IPv6 Network Ports menu gt Network x gt Network x Setup gt IPv6 Note This menu is available only in network printers or printers that are attached to print servers Use To Enable IPv6 Enable IPv6 in the printer On Note On is the factory default setting Off Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 On address configuration entries provided by a router Off Note On is the factory default setting A e Understanding the printer menus 80 Use To Set Hostname Set the host name View Address Note These settings can be changed only from the Embedded Web Server View Router Address Enable DHCPv6 Enable DHCPv6 in the printer On Note On is the factory default setting Off V y Wireless menu Note This menu is available only in printers connected to a wireless network or printer models that have a wireless
128. g temperature may wrinkle or seal envelopes Tips on using labels From the printer control panel set the paper size type texture and weight in the Paper menu to match the labels loaded in the tray Print samples on labels being considered for use before buying large quantities For more information on label printing characteristics and design see the Card Stock amp Label Guide at http support lexmark com Use labels designed specifically for laser printers Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Before loading labels on the tray flex and fan labels to loosen them Straighten the edges on a level surface Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly affect print quality From the printer control panel set the paper size type texture and weight in the Paper menu to match the card stock loaded in the tray Print samples on the card stock being considered for use before buying large quantities Specify the paper texture and weight from the tray settings to match the paper loaded in the tray Preprin
129. h the Ethernet port Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords power cord directly to a properly grounded electrical outlet Step 6 Turn on the switch or Go to step 7 Make sure the electrical outlet is not turned off by a switch or breaker reset the breaker Is the electrical outlet turned off by a switch or breaker Step 7 Connect the printer Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Go to step 10 Turn off the printer remove all packing materials then reinstall the hardware options and then turn on the printer Troubleshooting Action Step 10 Check if you have selected the correct port settings in the printer driver Are the port settings correct St
130. han Off Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple page images when using Paper Saver Ordering Notes Horizontal is the factory default setting Positioning depends on the number of page images and whether they are in portrait or landscape orientation This setting affects jobs only when Paper Saver is set to any value other than Off Separator Sheets Off Between Copies Between Jobs Between Pages Separator Sheet Source Tray x Manual Feeder Specify whether blank separator sheets are inserted Notes e Off is the factory default setting Between Copies inserts a blank sheet between each copy of a print job when Collate is set to On When Collate is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages in a document for notes Specify the paper source for separator sheets Note Tray 1 is the factory default setting Blank Pages Do Not Print Print Specify whether blank pages are inserted in a print job Note Do Not Print is the factory default setting Understanding the printer menus Finishing menu Use Sides Dup
131. he factory default setting Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded Smooth Note Normal is the factory default setting Normal Rough Understanding the printer menus Use Glossy Texture Smooth Normal Rough Heavy Glossy Texture Smooth Normal Rough 70 To Specify the relative texture of the glossy paper loaded Note Normal is the factory default setting Specify the relative texture of the heavy glossy paper loaded Note Normal is the factory default setting Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Specify the relative texture of the labels loaded Note Normal is the factory default setting Specify the relative texture of the bond paper loaded Note Rough is the factory default setting Specify the relative texture of the envelopes loaded Note Normal is the factory default setting Letterhead Texture Smooth Normal Rough Preprinted Texture Smooth Normal Rough Colored Texture Specify the relative texture of the letterhead loaded Note Normal is the factory default setting Specify the relative texture of the preprinted paper loaded Note Normal is the factory default setting Specify the relative texture of the colored paper loaded Smooth Note Normal is the factory default setting Normal Rough Light Texture Specify the rela
132. he message and continue printing For non touch screen printer models press n to confirm fthe printer cannot find the requested font then from the printer control panel navigate to PPDS menu gt Best Fit gt On The printer will find a similar font and reformat the affected text Cancel the current print job Reinstall missing or unresponsive color cartridge 31 xy Try one or more of the following Install the missing toner cartridge For more information see the Replacing supplies section of the User s Guide Remove the unresponsive cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge may be defective Replace the cartridge Reinstall missing or unresponsive type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Troubleshooting 162 Try one or more of the following Install the missing imaging kit For more information see the Replacing supplies section of the User s Guide Remove the unresponsive imaging kit and then reinstall it Note If the message appears after reinstalling the supply then the imaging kit may be defective Replace the imaging kit Reload printed pages in Tray x Try any of the following From the printer control panel select Continue to clear the message and continue printing the second side of the sheet For non touch screen printer models press n confir
133. he paper size Make sure the paper size is set Specify the type of the paper loaded in the multipurpose feeder Notes Custom x is the factory default setting From the Paper menu set Configure MP to Cassette in order for MP Feeder Type to appear as a menu Note Only installed trays and feeders are listed in this menu Understanding the printer menus 68 Use To Manual Paper Size Specify the size of the paper being manually loaded A4 Note Letter is the US factory default setting A4 is the international factory A5 default setting A6 JIS B5 Letter Legal Executive Oficio Mexico Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded Plain Paper Card Stock Transparency Recycled From the Paper menu set Configure MP to Manual in order for Manual Paper Type to appear as a menu Notes Plain Paper is the factory default setting Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Manual Envelope Size Specify the size of the envelope being manually loaded 7 3 4 Envelope Note 10 Envelope is the US factory default setting DL Envelope is the 9 Envelope international factory default setting 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Envelope Type Specify the type of the envelope being manually loaded Envelope Note Envelope is the factory default
134. he printer then turn them off as well and unplug any cables going into the printer 1 Unpack the optional tray and then remove all packing material and the dust cover ZA 4 Additional printer setup 26 2 Label the trays with the supplied tray number labels from the top down Note The standard 250 sheet tray must be labeled as Tray 1 3 Place the tray near the printer Note If you are installing both the optional trays then the optional 550 sheet tray must always be installed as the first tray when configuring from the bottom to the top 4 Align the 650 sheet duo tray with the optional 550 sheet tray and then lower it into place pem E EE e 5 Align the printer with the 650 sheet duo tray and then lower the printer into place Additional printer setup 27 6 Install the dust covers Note When the printer software and any options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 28 Setting up the printer software Installing the printer software Note If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then
135. he tray From the printer control panel Does the paper size match the paper loaded in the tray change the paper size to match the paper loaded in the tray From the printer control panel change the paper type to match the paper loaded in the tray Step 3 Go to step 4 The problem is solved a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Step 4 Contact customer The problem is solved a Remove and then reinstall the imaging kit support Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Is the page or image clipped Gray background on prints Leading edge Los Trailing edge Troubleshooting Action Step 1 Reduce the toner darkness a From the Quality menu on the printer control panel reduce the toner density Note 4 is the factory default setting b Resend the print job Did the gray background disappear Step 2 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality pr
136. he up or down arrow button to select the tray or feeder size and then press n 3 Press the up or down arrow button to select the paper size and then press n 4 Press the up or down arrow button to select the tray or feeder type and then press ES 5 Press the up or down arrow button to select the paper type and then press n Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The smallest supported Universal size is 76 x 127 mm 3x 5 inches and is loaded only in the multipurpose feeder and manual feeder The largest supported Universal size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the printer control panel navigate to gt Settings gt n gt Paper Menu gt n gt Units of Measure gt n gt select a unit of measure gt n 2 Press the arrow buttons until Units of Measure Portrait Height orPortrait Width appears and then press n 3 Enter the preferred settings using the keypad and then press n 4 Press PS Loading paper and specialty media 36 Loading the 250 and 550 sheet tray The printer has one 250 sheet tray Tray 1 with an integrated manual feeder The 250 sheet tray the 650 sheet duo tray and the 550 sheet tray support the same paper sizes and types and are loaded in the same way CAUTION POTENTIAL INJURY To reduce th
137. her or not the preprinted letterhead is acceptable for laser printers Paper and specialty media guide Source Manual feeder Printing One sided Printable side Facedown 48 Paper orientation Load the sheet with the top edge entering the printer first Manual feeder Multipurpose feeder for laser printers Two sided One sided Faceup Facedown Load the sheet with the bottom edge entering the printer first Load the sheet with the top edge entering the printer first Note Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable Paper and specialty media guide 49 Source Printing Printable side Paper orientation Multipurpose feeder Two sided Faceup Load the sheet with the bottom edge entering the printer first Note Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities From the printer control panel set the paper size type texture and weight in the Paper menu to match the transparencies loaded in the tray Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the 250 sheet tray manual feeder or multipurpose feeder Use transp
138. il doit accepter toute interf rence recue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of
139. imal and character representation and control codes are not executed To exit or deactivate Hex Trace turn off or reset the printer Coverage Estimator Off On XPS menu Print Error Pages Off On Provide an estimate of the percentage coverage of toner on a page The estimate is printed on a separate page at the end of each print job Note Off is the factory default setting Print a page containing information on errors including XML markup errors Note Off is the factory default setting Understanding the printer menus 100 PDF menu Scale page content to fit the selected paper size Scale to Fit Yes No Note No is the factory default setting Annotations Print annotations in a PDF Do Not Print Print Note Do Not Print is the factory default setting PostScript menu Print PS Error Print a page containing the PostScript error On Note Off is the factory default setting Off Lock PS Startup Mode Enable users to disable the SysStart file On Note Off is the factory default setting Off Font Priority Establish the font search order Resident Notes Flash Disk Resident is the factory default setting This menu item appears only when a formatted non defective flash memory option card or printer hard disk is installed Make sure the flash memory option or printer hard disk is not read write write or password protected Jo
140. in multipurpose feeder 151 in standard bin 144 Tray 1 149 Tray 2 149 Paper Loading menu 73 Paper Size Type menu 66 paper sizes supported by the printer 53 Paper Texture menu 69 paper types supported by printer 56 where to load 56 Paper Weight menu 71 paper weights supported by printer 56 parts checking status 114 checking using the Embedded Web Server 114 using genuine Lexmark 115 parts and supplies status of checking on printer control panel 114 PCL Emul menu 101 PDF menu 100 Personal Identification Number method using 32 PostScript menu 100 power cord socket 28 PPDS font error 50 161 preparing to set up the printer on an Ethernet network 29 print irregularities 186 print job canceling from the printer control panel 62 canceling from computer 63 print quality replacing a developer unit 131 replacing imaging kit 121 replacing the waste toner bottle 117 print quality troubleshooting blank pages 187 characters have jagged edges 179 clipped pages or images 179 gray background on prints 180 horizontal voids appear on prints 181 print irregularities 186 print is too dark 184 218 print is too light 185 printer is printing solid black pages 188 repeating print defects 177 shadow images appear on prints 189 skewed print 190 streaked horizontal lines appear on prints 190 streaked vertical lines appear on prints 191 toner fog or background shading appears on prints 193 toner rubs off 194 transparency print qua
141. in the tray to match the paper size specified in the tray settings Step 3 Go to step 4 The problem is solved a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Step 4 Go to step 5 The problem is solved a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do streaked vertical lines appear on prints Step 5 Replace the imaging kit and then resend the print job Do streaked vertical lines appear on prints Contact customer support The problem is solved LLL 4 Troubleshooting Transparency print quality is poor Action Step 1 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency Step 2 a Checkif you are using a recommended type of transparency b Resend the print job Is the print quality still poor Se Yes Go to step 2 Contact custom
142. indows 57 E Eco Mode using 107 embedded solutions erasing 113 Embedded Web Server 140 accessing 17 adjusting brightness 110 administrator settings 139 checking printer status 139 checking the status of parts 114 checking the status of supplies 114 copying settings to other printers 141 functions 17 modifying confidential print settings 140 networking settings 139 problem accessing 199 using 17 Embedded Web Server Administrator s Guide where to find 113 139 emission notices 204 208 209 envelopes loading 39 42 tips on using 49 environmental settings conserving supplies 106 Eco Mode 107 Hibernate mode 109 Hibernate Timeout 110 printer display brightness adjusting 110 Quiet Mode 107 Schedule Power Modes 108 Sleep mode 108 erasing non volatile memory 113 erasing volatile memory 113 Error reading USB drive Remove USB 156 Error reading USB hub Remove hub 156 Ethernet network preparing to set up for Ethernet printing 29 Ethernet network setup using Macintosh 30 using Windows 30 Ethernet networking Macintosh 30 Windows 30 Ethernet port 28 Ethernet setup preparing for an 29 exterior of the printer cleaning 114 216 F factory defaults restoring 141 FAQ about color printing 196 FCC notices 204 208 finding more information about the printer 12 Finishing menu 94 firmware card 18 flash drive printing from 59 Flash Drive menu 92 flash drives supported file types 60 font sample list printing 62
143. ing color quality color of print and color on computer screen do not match 199 print appears tinted 199 prints on color transparencies appear dark when projected 198 troubleshooting display printer display is blank 168 troubleshooting paper feed message remains after jam is cleared 172 troubleshooting print incorrect characters print 173 incorrect margins on prints 182 jammed pages are not reprinted 171 job prints from wrong tray 173 job prints on wrong paper 173 jobs do not print 175 Large jobs do not collate 174 paper curl 183 paper frequently jams 171 print job takes longer than expected 176 printing slows down 174 tray linking does not work 177 unexpected page breaks occur 178 troubleshooting print quality blank pages 187 characters have jagged edges 179 clipped pages or images 179 gray background on prints 180 horizontal voids appear on prints 181 print irregularities 186 print is too dark 184 print is too light 185 printer is printing solid black pages 188 repeating print defects 177 shadow images appear on prints 189 221 skewed print 190 streaked horizontal lines appear on prints 190 streaked vertical lines appear on prints 191 toner fog or background shading appears on prints 193 toner rubs off 194 transparency print quality is poor 193 uneven print density 195 vertical voids appear on prints 194 troubleshooting printer options internal option is not detected 169 memory card 168 tray pr
144. ing to match the paper loaded or select the appropriate tray or feeder 3 Click Print Printing in black and white From the printer control panel navigate to gt Settings gt n gt Print Settings gt ES gt Quality Menu gt ES gt Print Mode gt ES gt Black Only gt ES Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the IP address of the printer in the address field Printing 58 Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Quality Menu Toner Darkness 3 Adjust the toner darkness and then click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt n gt Print Settings gt n gt Quality Menu gt n gt Toner Darkness 2 Adjust the toner darkness and then press n Using Max Speed and Max Yield Max Speed and Max Yield let you choose between a faster print speed or a higher toner yield Max Yield is the factory default setting Max Speed This lets you print in either black or color depending on what is set in the printer driver The printer prints in color unless Black Only is selected in the printer driver e Max Yield This lets you
145. intS ccooococccccnonocnnnnnononnnnnnnnonnnonnnnnnnnnonnnonon nono nnnnnnnnnnnonnnnnns 193 Toner rubsOtf ossi o tite AN 194 Contents 9 Vertical Voids appear ON prints eec trc Aia aeaiiai 194 neven print density ciae ia c Ite eet e e e e E RR eed 195 Golor quality problems eee tree rer ete eee o 196 FAQ about color printing nde oue tdt i temet dae tete da 196 Prints on color transparencies appear dark when projected cccccesssscccessssssececcessesseeeecesssseeeecesssaueeesens 198 The color of the print does not match the color of the original file sees 199 The print appears tinted ic iecit tei eir ie d dade e evo sete ated dedero adn bu dte deno 199 Embedded Web Server does not OPena ccccceecesssesesesnsnnananaeeceeceeseecessesusessessnsausueeseeceeeeeesesseseseseseness 199 Contacting customer SUPPOMT cceccccccccnesesseeeeceeenassseeeeeeceeeasaesseeeeeeeessssesssseeeeceeeaaaassaeeeeeeeeeaeeeeeeauaaes 201 O RR AA PEO UC At adi 202 EGItION NOTICE ERE EATER RR OESTE D ia ce bit 202 Power consSurnptlOFi oae coe seis N tae Fa Aaa aes take ae case edge antag eae haces teense Late 207 NAG ON A Er Safety information 10 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations A CAUTION POTENTIAL INJURY This product uses a
146. inter models select Next gt n gt Clear the jam press OK a o Troubleshooting 154 Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete Change paper source to custom type name Try one or more of the following Load the correct size and type of paper in the tray and then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press n confirm Note Make sure the paper size and type are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to custom string Try one or more of the following e Load the correct size and type of paper in the tray and then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press n confirm Note Make sure the paper size and type are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper type paper size Try one or more of the following Load the correct size and type of paper in the tray and then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press n confirm Note Make sure the paper size and type are specified in the Paper menu on the printer co
147. internal option Action Step 1 Turn off the printer then wait for about 10 seconds and then turn the printer back on Does the internal option operate correctly Yes The problem is solved 169 No Goto step 2 Step 2 Check if the internal option is properly installed in the controller board a Turn off the printer b Unplug the power cord from the electrical outlet c Make sure the internal option is installed in the appropriate connector in the controller board d Turn the printer back on Is the internal option properly installed in the controller board Step 3 Print a menu settings page and then check to see if the internal option is listed in the Installed Options list Is the internal option listed in the menu settings page Step 4 Check if the option is available in the printer driver It may be necessary to manually add the internal option in the printer driver to make it available for print jobs For more information see Updating available options in the printer driver on page 28 Is the internal option available in the printer driver Go to step 3 Go to step 4 Go to step 5 Connect the internal option to the controller board Reinstall the internal option Manually add the internal option in the printer driver Step 5 a Checkif the internal option is selected Note From the application you are using select the internal option For Mac OS X version 9 us
148. ite at www lexmark com environment The Lexmark recycling program at www lexmark com recycle By selecting certain printer settings or tasks you may be able to reduce your printer s impact even further This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Studies show that as much as 8096 of the carbon footprint of a printer is related to paper usage You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper To quickly save paper and energy select a setting for the Eco Mode in the General Settings menu Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 52 Conserving supplies Use both sides of the paper If your printer model supports duplex printing then you can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or from the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecti
149. k merus aset tte tere tite tet Pete Lee t fete rie cade ete a A te uae wane e RIVER Ted 81 Standard USB meriu enean RR DR e mne PE Te Gne nena 81 SMTP Set p menu hei avec eee a 82 SECUMILY MENUS DR ES 83 Confidential Print men eee idle cesa tet eet eset lec Del Eee eee eere a eDe ce Te obe dear e duse ler pel daa iria haerai 83 Disk Wiping menu 3 23 15 oett tete er erbe Bret cette tees este contre v T eode t ou e Od dante de ec ates a ec e te e TE eh fe 84 Security Audit Log merui ine emt Eee 85 Set Date and Time merus c eee ident ie e rre sega sev de st desee igne Piper pese tee tree etes Pais fe de Ree ERR ates 85 Settings merui iod osito Aa 86 General Settings MENU uni dais 86 SET P MENU Li a A e A a id 91 Flash Drive Me dd daa denia 92 A O ee EFE 94 Quality MENU tatit ttt o etti 95 BILE T 98 MPS MON US isk dasecouCane coe vakevoad stussacesesevieveviesuiud absnaeuews AN 99 Contents 5 Pauls H 100 P stSeript Men iii a AA A De eels A Oho et ee 100 PCEEmulitenu htt Scola eaaet la llo llendo 101 HIME TIME 103 Tu Tuoi beeen ee er AA ee ee ere 104 Saving money and the ENvirOnMeENl sccsscccssccsccssscssccssccssscsssssssesss LOO SAVINE Paper and toner aieo tette iti eee RP id i 106 Using recycled paper ier p eit aee de e e o teria ie ree dise 106 Conserving Supplies 3 5 5 axe D T ia osas 1
150. keters limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Index Index Numerics 250 sheet tray loading 36 550 sheet tray installing 25 loading 36 650 sheet duo tray installing 25 loading 36 38 Symbols Color cartridge low 88 xy 155 Color cartridge nearly low 88 xy 155 Color cartridge very low x estimated pages remain 88 xy 155 Type imaging kit low 84 xy 155 Type imaging kit nearly low 84 xy 155 Type imaging kit very low x estimated pages remain 84 xy 155 x page jam open front door to clear fuser 145 x page jam open front door 147 x page jam clear manual feeder 151 x page jam clear multipurpose feeder 151 x page jam clear standard bin 144 x page jam open front door to clear duplex 148 x page jam open tray x 149 A Active NIC menu 76 Adjusting color 154 adjusting printer display brightness 110 adjusting Sleep mode 108 adjusting toner darkness 57 administrator settings Embedded Web Server 139 AppleTalk menu 81 att
151. l panel navigate to gt Settings gt n gt Paper Menu gt n gt Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press n 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Names 3 Type a name for the paper type and then click Submit 4 Select a custom type and then verify that the correct paper type is associated with the custom name Note Plain Paper is the factory default paper type for all user defined custom names Using the printer control panel 1 From the printer control panel navigate to E gt Settings gt gt Paper Menu gt gt Custom Names 2 Type a name for the paper type and then press ES Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes e View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of nu
152. laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a printer with a similar configuration then you may nee
153. le pass is the factory default setting Only automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time Highly confidential information should be wiped using only the Multiple pass method Security Audit Log menu Use To Export Log Let an authorized user export the audit log Notes To export the audit log from the printer control panel attach a flash drive to the printer The audit log can be downloaded from the Embedded Web Server and saved on a computer Delete Log Specify whether or not audit logs are deleted Yes Note Yes is the factory default setting No Configure Log Specify how and whether or not audit logs are created Enable Audit Notes Yes No Enable Audit determines if events are recorded in the secure audit log and Enable Remate Syslog remote syslog No is the factory default setting No Enable Remote Syslog determines if logs are sent to a remote server No is the Yes factory default setting Remote Syslog Facility 0 23 Severity of Events to Log 0 7 Remote Syslog Facility determines the value used to send logs to the remote syslog server 4 is the factory default setting If the security audit log is activated then the severity value of each event is recorded 4 is the factory default setting Set Date and Time menu Use Current Date and Time Ue To View the current date and time setti
154. lex 1 sided 2 sided Duplex Binding 94 To Specify whether two sided duplex printing is set as the default setting for all print jobs Notes 1 sided is the factory default setting You can set two sided printing from the software program For Windows users Click File gt Print and then click Properties Preferences Options or Setup For Macintosh users Choose File gt Print and then adjust the settings from the Print dialog and pop up menus Define binding for duplexed pages in relation to paper orientation Long Edge Notes Short Edge Long Edge is the factory default setting This assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short Edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Copies Specify the default number of copies for each print job 1 999 Note 1 is the factory default setting Blank Pages Specify whether blank pages are inserted in a print job Do Not Print Note Do Not Print is the factory default setting Print Collate Stack the pages of a print job in sequence when printing multiple copies 1 1 1 2 2 2 1 2 3 1 2 3 Note 1 1 1 2 2 2 is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets are inserted Notes e Off is the factory default setting Between Copie
155. lity is poor 193 uneven print density 195 vertical voids appear on prints 194 print troubleshooting incorrect characters print 173 incorrect margins on prints 182 jammed pages are not reprinted 171 job prints from wrong tray 173 job prints on wrong paper 173 jobs do not print 175 Large jobs do not collate 174 paper curl 183 paper frequently jams 171 print job takes longer than expected 176 printing slows down 174 tray linking does not work 177 unexpected page breaks occur 178 printer configurations 14 minimum clearances 13 models 14 moving 13 138 selecting a location 13 shipping 138 printer control panel adjusting brightness 110 arrow button 15 Back button 15 display 15 factory defaults restoring 141 Home button 15 indicator light 15 16 keypad 15 Index Select button 15 Sleep button 15 Sleep button light 16 Stop button 15 USB port 15 using 15 printer control panel virtual display using the Embedded Web Server 139 printer information where to find 12 printer is printing blank pages 187 printer messages Color cartridge low 88 xy 155 Color cartridge nearly low 88 xy 155 Color cartridge very low x estimated pages remain 88 xy 155 Type imaging kit low 84 xy 155 Type imaging kit nearly low 84 xy 155 Type imaging kit very low x estimated pages remain 84 xy 155 x page jam clear manual feeder 151 x page jam clear multipurpose feeder 151 x page jam clear standard bin 14
156. lling hardware OPtiOnS cccscccccessncecesseneceeecesececseeaeeeceseeneceeceeaeecesseseeeeeseseaeeceeseeeseeeeeeseneesesenees 25 Order of installation ret ERRASSE URS USURIS ANANAS RENI eden des 25 Installing an Optional tray RRRRREEEEEEEMMEEEMEEEEEEEMMMMMMMMM 25 Setting up the printer software esses nnne nn ennnnnnnnnn nasse nenne nein nenas seen eine adani seiss 27 Installing the printer software ssesssssssesseeeeeee enne enne en nennnnn nenne nnns i nnn nrn sisse nnn senes nien entes annee nan 27 Updating available options in the printer driver esessssesssssseee eene nennen nennen nennen nnns nenne 28 Attaching Cables create toti e aeu eene aee na tie eoa ii Eua ic 28 NI3s Todd 29 Preparing to set up the printer on an Ethernet network ccnooococccnnnnocnnnnnnnononcnnnnnonanononnnnnnononnnnnnnnnonnnonnnnnnns 29 Installing the printer on an Ethernet network sssessseeseeeeee eene nennen enne nennen nnne nnnn nns innen nensis nnne 30 Preparing to set up the printer on a wireless network seeseeeseseeeeee nennen nennen eene nn nennen 31 Connecting the printer to a wireless network using Wi Fi Protected Setup WPS oooococinoccncnoncononannnonanancnnos 32 Connecting the printer to a wireless network using the Embedded Web Servel ccssscsccceesessseecsessseeeeees 33 Verifying printer iT
157. m Cancel the print job Remove packaging material area name 1 Remove any remaining packing material from the indicated location 2 From the printer control panel touch Continue to clear the message For non touch screen printer models press n confirm Remove paper from standard output bin Remove the paper stack from the standard bin Replace color cartridge O estimated pages remain 88 xy Replace the indicated toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace color cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values Region number Region 0 Global 1 United States Canada 2 European Union EU European Economic Area EEA Switzerland 8 Rest of the world 9 Invalid Troubleshooting 163 Notes Thexand y values represent xy in the error code that appears on the printer control panel The x and y values must match for printing to continue Replace type imaging kit O estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit
158. m noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad Sis produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i ve
159. m the printer control panel navigate to Settings gt General Settings gt Print Recovery gt Page Protect gt Off b Resend the print job Did the job print Step 5 a Check if the cable connections to the printer and print server are secure For moreinformation seethe setup documentation that came with the printer b Resend the print job Did the job print The problem is solved The problem is solved Go to step 5 Go to step 6 Step 6 Install additional printer memory and then resend the print job Did the job print The problem is solved Contact customer support Troubleshooting Repeating defects appear on prints las Action Step 1 Measure the distance between the defects Check for a distance between the defects that equals e 25 1 mm 0 98 in e 29 8 mm 1 17 in e 43 9 mm 1 72 in e 45 5 mm 1 79 in 94 2 mm 3 70 in Is the distance between defects equal to one of the listed measurements Yes Go to step 2 177 p 1 Check if the distance between the defects is equal to one of the following 37 7 mm 1 48 in 78 5 mm 3 09 in 95 mm 3 74 in Take note of the distance and then contact customer support at http support le xmark com or your service representative Step 2 Replace the imaging kit and then resend the print job Do the repeating defects still appear Tray linking does not work No
160. mark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE I
161. mbers separated by periods such as 123 123 123 123 e f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types Loading paper and specialty media 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt n gt Paper Menu gt n gt Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Press n 46 Paper and specialty media guide 47 Paper and specialty media guide Using specialty media Tips on using letterhead Use letterhead designed specifically for laser printers e Print a test page on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stacks to prevent sheets from sticking together Page orientation is important when printing on letterhead Printing Printable side Paper orientation Trays One sided Faceup Load the sheet with the top edge entering the printer first Trays Two sided Facedown Load the sheet with the bottom edge entering the printer first Note Check with the manufacturer or vendor to determine whet
162. n is set to Hibernate a short press of the Sleep button sets the printer to Hibernate mode e When Press and Hold Sleep Button is set to Hibernate a long press of the Sleep button sets the printer to Hibernate mode Saving money and the environment 110 Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Timeouts 3 From the Hibernate Timeout menu select the number of hours days weeks or months you want for the printer to wait before it goes into a reduced power state 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt n gt Settings gt n gt General Settings gt n gt Timeouts gt ES gt Hibernate Timeout gt ES 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode 3 Press n Adjusting the brightness of the printer display To save energy or to make the
163. n rni nennen 113 Maintaining the printer eee eo eere ene a aet do rag uua o esr er span vae ev iu ver vr e LA Cleaning the printer parts 3 556 at rh eH c nei o i ea PI e E ER EE eee read 114 Cleaning the IRRITATION datada 114 Checking the status of parts and SUPpli8s cccocnonoonocononcnnnnnanononononnncnnnnnnnrnononnnnnnnnonnnnnnrnnnnonnnnnnnnnnnnnos 114 Checking the status of parts and supplies on the printer control panel cccooococcnnnonononnnononannnnnnncnanannnnnns 114 Checking the status of parts and supplies from the Embedded Web Server c scccccssssssceecesssteeeeesssssnees 114 Estimated number of remaining pages isses eene nemen nennen ene ne nennen nsns sensere nn nnn erene 115 Ordering supplies oe re rh Re bade ca dente Re AA be EE dera d iv tensity ahaa alee 115 Using genuine Lexmark parts and SUPpli8s ooooocccccnoooonnncnnnoncnnncnnnanonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn suesesseeeeees 115 Ordering toner cartridges e e A tese tne e due de deu 115 Ordering imaging Kits do o ence eerte e re deine Pose YR Eee PE TEE dn nex sok Eee Prata eee dera avenues 116 Ordering a waste toner bottle iii ret i el e eere IN ee eee ee 116 Contents 6 Storing Suppll85 c 2 o eee rere e pee ee er ea ede ia tad 117 Replacing supplies onere eter reete ero e Re ka FERT a Nee ARCH eR AERE ERU E ea Yao aa ives 117 Replacing the waste toner bottle ccccsscccccssssssececcessseeeec
164. n the program through color management The resulting printed color may not be an exact match of the Color Samples pages What are detailed color samples and how do access them Detailed color samples sets are available only through the Embedded Web Server of a network printer A detailed Color Samples set contains a range of shades that are similar to a user defined RGB or CMYK value The likeness of the colors in the set is dependent on the value entered in the RGB or CMYK Increment box Troubleshooting To access a detailed Color Samples set from the Embedded Web Server do the following 1 Open a Web browser and then type the printer IP address in the address field Note If you do not know the IP address or printer name then you can 198 View the information on the printer home screen or in the TCP IP section in the Networks Ports menu Print a network setup page or menu settings page and then locate the information in the TCP IP section 2 Click Configuration Color Samples Detailed Options 3 Select a color conversion table 4 Enter the RGB or CMYK color number 5 Enter an increment value from 1 to 255 Note The closer the value is to 1 the narrower the color sample range will appear 6 Click Print Prints on color transparencies appear dark when projected Note This problem occurs when projecting transparencies with reflective overhead projectors To obtain the highest projected color quality tr
165. ng a setting from the Multipage printing N Up section of the Print dialog screen Check your first draft for accuracy Before printing or making multiple copies of a document Use the preview feature which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it Print one copy of the document to check its content and format for accuracy Avoid paper jams Correctly set the paper type and size to avoid paper jams For more information see Avoiding jams on page 142 Saving money and the environment 107 Saving energy Using Eco Mode Use Eco Mode to quickly select one or more ways to reduce your printer s environmental impact 1 From the printer control panel navigate to gt Settings gt gt Settings gt gt General Settings gt gt Eco Mode gt n select the setting you want Use aK Off Use the factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle Notes Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable automatic two sided duplex printing 2 Pres
166. ng paper on the printer control panel For non touch screen printer models press ES to confirm Note If the printer detects a tray that has the correct paper size then it feeds from that tray If the printer cannot detect a tray that has the correct paper size then it prints from the default paper source e Cancel the current job Troubleshooting 159 Load paper source with paper type paper size Try one or more of the following Load the tray or feeder with the correct size and type of paper Touse the tray or feeder with the correct paper size and type select Finished loading paper on the printer control panel For non touch screen printer models press ES to confirm Note If the printer detects a tray that has the correct paper size and type then it feeds from that tray If the printer cannot detect a tray that has the correct paper size and type then it prints from the default paper source e Cancel the current job Load Manual Feeder with custom string Try one or more of the following e Load the feeder with the correct size and type of paper Depending on your printer model touch Prompt each page paper loaded or press ES on the printer control panel to clear the message and continue printing e Cancel the current job Load Manual Feeder with custom type name Try one or more of the following e Load the feeder with the correct size and type of paper Depending on your printer model touch Promp
167. ngs for the printer Note The date and time are set in YYYY MM DD HH MM format Manually Set Date and Time input date time Enter the date and time Note Setting the date and time using this menu automatically sets Enable NTP to Off Understanding the printer menus 86 Use To Time Zone Select the time zone list of time zones Note GMT is the factory default setting Automatically observe DST Set the printer to use the applicable daylight saving time DST start and end times On associated with the printer Time Zone setting Off Note On is the factory default setting Enable NTP Enable Network Time Protocol which synchronizes the clocks of devices on a On network Off Notes Onisthe factory default setting Enable NTP is automatically set to Off if you manually set the date and time Settings menu General Settings menu Display Language Set the language of the text that appears on the display English Note Not all languages are available for all printers and you may Francais need to install special hardware for those languages to appear Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Display the estimates of the supplies on the printer control panel Show estimates Embedded Web Server menu settings and the
168. nion EU Africa Middle East Central European Economic Area Eastern Europe Non EU EEA and Switzerland Commonwealth of Independent States CIS Asia Pacific and Latin America Return program toner cartridges Black 701K 702K 708K Cyan 701C 702C 708C Magenta 701M 702M 708M Yellow 701Y 702Y 708Y High yield return program toner cartridges Black 701HK 702HK 708HK Cyan 701HC 702HC 708HC Magenta 701HM 702HM 708HM Yellow 701HY 702HY 708HY For more information on countries located in each region visit www lexmark com regions NS Regular cartridges Item Worldwide High yield regular toner cartridges Black 700H1 Cyan 700H2 Magenta 700H3 Yellow 700H4 For more information on countries located in each region visit www lexmark com regions Ordering imaging kits Item All countries and regions Black imaging kit 700Z1 Color imaging kit 70025 Ordering a waste toner bottle All countries and regions Waste toner bottle C540X75G Maintaining the printer 117 Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 8096 Salty air Corrosive gases Heavy dust Replacing supplies Replacing the waste toner bottle
169. nting For non touch screen printer models press ES to confirm Type imaging kit very low x estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit You may need to replace the imaging kit very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press ES to confirm Troubleshooting 156 Complex page some data may not have printed 39 Try one or more of the following Fromthe printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press ES to confirm e Cancel the current print job For non touch screen printer models press n confirm Install additional printer memory Configuration change some held jobs were not restored 57 Held jobs are invalidated because of any of the following possible changes in the printer The printer firmware has been updated The tray for the print job is removed The print job is sent from a flash drive that is no longer attached to the USB port The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model From the printer control panel select Continue to clear the message For non touch screen printer models press n to c
170. ntrol panel Cancel the print job Close door Make sure the right side cover is installed and then close the front and top doors to clear the message Troubleshooting 155 Color cartridge low 88 xy You may need to order a toner cartridge If necessary select Continue to clear the message and continue printing For non touch screen printer models press ES to confirm Color cartridge nearly low 88 xy If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press n to confirm Color cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press ES to confirm Type imaging kit low 84 xy Note The type can be a black imaging kit or a black and color imaging kit You may need to order an imaging kit If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press n confirm Type imaging kit nearly low 84 xy Note The type can be a black imaging kit or a black and color imaging kit If necessary select Continue on the printer control panel to clear the message and continue pri
171. nued Customize the CMYK color conversions CMYK Image Select from the following options CMYK Text US CMYK CMYK Graphics Euro CMYK Vivid CMYK Off Notes US CMYK is the factory default setting This applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the international factory default setting This applies a color conversion table that tries to produce output that matches Euroscale color output Vivid CMYK increases color saturation for the US conversion table Off turns off color conversion Spot Color Replacement Assign specific CMYK values to named spot colors Note This menu is available only in the Embedded Web Server Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output Notes Adjusting color starts when the menu is selected Adjusting color appears on the display until the process is finished Color variations in output sometimes result from changeable conditions such as room temperature and humidity Color adjustments are made on printer algorithms Color alignment is also recalibrated in this process Utilities menu Use To Remove Held Jobs Delete confidential and held jobs from the printer hard disk Confidential Notes Held Not Restored Selecting a setting affects only print jobs that are resident in the printer All Bookmarks print jobs
172. nus they replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again choose another value and save it From the printer control panel navigate to gt Settings gt n gt Reports gt n gt Menu Settings Page gt n Additional printer setup 34 Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the printer control panel navigate to gt Settings gt n gt Reports gt n gt Network Setup Page gt n 2 Check the first section of the network setup page and then confirm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Loading paper and specialty media 35 Loading paper and specialty media This chapter covers the selection and handling of paper and specialty media Proper selection and loading of media can improve how reliably documents print For more information see Avoiding jams on page 142 and Storing paper on page 53 Setting the paper size and type 1 From the printer control panel navigate to gt Settings gt n gt Paper Menu gt n Paper Size Type n 2 Press t
173. oblems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear Horizontal voids appear on prints Leading edge ANA AU 3 E o Trailing edge Action Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do horizontal voids appear on prints Step 2 a Load the specified tray or feeder with a recommended type of paper b Resend the print job Do horizontal voids appear on prints Yes The problem is solved The problem is solved Yes Go to step 2 Go to step 3 181 Go to step 2 Contact customer support The problem is solved The problem is solved Troubleshooting Action Step 3 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do horizontal voids appear on prints Yes Go to step 4 182 No The problem is solved Step 4 Replace the imaging kit and then resend the print job Contact customer support Do horizontal voids appear on prints Incorrect
174. oblems 170 U uneven print density 195 Unformatted flash detected 53 166 Universal paper size settings configuring 35 Universal Setup menu 74 unlinking trays 44 Unsupported USB hub please remove 156 updating options in printer driver 28 USB port 28 using Hibernate mode 109 using Max Speed and Max Yield 58 using recycled paper 106 using Schedule Power Modes 108 using the Embedded Web Server 17 Utilities menu 98 V verify print jobs 60 printing from a Macintosh computer 61 printing from Windows 61 vertical voids appear on prints 194 viewing reports 139 virtual display checking using Embedded Web Server 139 Index volatile memory 112 erasing 113 volatility statement of 112 W waste toner bottle ordering 116 replacing 117 Waste toner bottle nearly full 82 xy 166 Weblink server not set up Contact system administrator 166 Wireless menu 80 wireless network configuration information 31 wireless network setup using the Embedded Web Serve 33 X XPS menu 99 222
175. obs were not restored 164 Standard Network menu 76 Standard network software error 54 165 standard tray loading 36 Standard USB menu 81 Standard USB port disabled 56 165 statement of volatility 112 status of parts and supplies checking 114 storing paper 53 supplies 117 storing print jobs 60 Index streaked horizontal lines appear on prints 190 streaked vertical lines appear on prints 191 Substitute Size menu 69 supplies checking status 114 checking using the Embedded Web Server 114 139 conserving 106 storing 117 using genuine Lexmark 115 using recycled paper 106 Supplies menu 65 supplies ordering imaging kits 116 toner cartridges 115 waste toner bottle 116 Supply needed to complete job 165 supply notifications configuring 140 supported flash drives 60 I TCP IP menu 78 tips card stock 50 labels paper 50 on using envelopes 49 on using letterhead 47 transparencies 49 tips on using envelopes 49 tips on using letterhead 47 toner cartridges ordering 115 recycling 111 replacing 129 toner darkness adjusting 57 Too many flash options installed 58 165 Too many trays attached 58 165 transparencies loading 39 tips on using 49 trays linking 44 unlinking 44 troubleshooting an application error has occurred 172 cannot open Embedded Web Server 199 checking an unresponsive printer 166 contacting customer support 201 FAQ about color printing 196 solving basic printer problems 166 troubleshoot
176. occurred then the printer ignores the flash drive f you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the printer or the flash drive in the area shown while actively printing reading or writing from the memory device Loss of data can occur 2 From the printer control panel select the document you want to print Printing 60 3 Press the left or right arrow button to specify the number of copies for printing and then press n Notes Do not remove the flash drive from the USB port until the document has finished printing f you leave the flash drive in the printer after leaving the initial USB menu screen then access held jobs from the printer control panel to print files from the flash drive Supported flash drives and file types SECHS Ts File type Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes Documents SanDisk Cruzer Mini 256MB 512MB or 1GB sizes pdf Notes XR Images High speed USB flash drives must support the fullspeed standard Low speed USB devices iud are not supported uud USB flash drives must support the File Allocation Table FAT system Devices formatted gif with New Technology File System NTFS or any other file system are not supported jpegor jpg e bmp e pex e tiff or
177. om for your local sales office phone number Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Notices 206 Temperature information Ambient temperature 15 6 to 32 2 C 60 to 90 F Shipping and storage temperature 40 to 43 C 40 to 110 F Informaci n de la energ a de M xico Consumo de energ a en operaci n 540 Wh Consumo de energ a en modo de espera 0 2 Wh Cantidad de producto por unidad de energ a consumida 2 78 p ginas Wh Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser opera
178. on flash drives and other types of held jobs are not affected Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory HI o 65 Y nn o o ooo Understanding the printer menus Use Format Flash Yes No 99 To Format the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes Yes deletes all data stored in flash memory e No cancels the format request e Flash memory refers to the memory added by installing a flash memory card in the printer e The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Delete Downloads on Disk Delete Now Do Not Delete Activate Hex Trace Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the printer display to return to the main Utilities menu for touch screen printer models When selected in non touch screen printer models Do Not Delete sets the printer to return to the originating screen after the deletion Assist in isolating the source of a print job problem Notes When activated all data sent to the printer is printed in hexadec
179. onal Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below AT EE EL IT LI PT RO SE SI SK TR UK Cesky Spole nost Lexmark International Inc t mto prohlaSuje Ze vyrobek tento vyrobek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet EMnvik ME THN MAPOY2A H LEXMARK INTERNATIONAL INC AHAONEI OTI AYTO TO NPOION ZYMMOPQOONETAI MPO2 TIZ OYZIOAEIZ ANAITHZEIZ KAI TIZ AOINE2 2XETIKE2 AIATAZEIZ TH OAHFIA2 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark Int
180. onfirm Defective flash detected 51 Try one or more of the following Replace the defective flash memory card Fromthe printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press ES to confirm e Cancel the current print job Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Incompatible tray x 59 Remove and then reinstall the indicated tray to clear the message Troubleshooting 157 Incorrect paper size open paper source 34 Try one or more of the following Load the correct size of paper in the tray From the printer control panel select Continue to clear the message and print using a different tray For non touch screen printer models press ES to confirm e Check the tray length and width guides and make sure the paper is loaded properly in the tray e Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog Make sure the paper size and type are specified in the Paper menu on the printer control panel Make sure that the paper size is correctly set For example if MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed
181. or Properties earlier versions 4 Click the Configuration tab 5 Doeither of the following Click Update Now Ask Printer Under Configuration Options manually add any installed hardware options 6 Click Apply For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print amp Scan select your printer Options amp Supplies Driver System Preferences Print amp Fax select your printer Options amp Supplies Driver 2 Addany installed hardware options and then click OK Attaching cables Connect the printer to the computer using a USB cable or to the network using an Ethernet cable Additional printer setup 29 Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Warning Potential Damage Do not touch the USB cable any wireless network adapter or the printer in the area shown while actively printing A loss of data or a malfunction can occur Use the USB printer port Connect the printer to a computer Ethernet port Connect the printer to a network USB port Attach an optional wireless network adapter Printer power cord socket Connect the printer to a properly grounded electrical outlet Networking Notes Purchase a MarkNet N8352 wireless network adapter first before setting up the printer on a wireless net
182. ore you begin make sure that The access point wireless router is WPS certified e A wireless network adapter is installed in the printer and is working properly For more information see the instruction sheet that came with the wireless network adapter Using the Push Button Configuration PBC method 1 From the printer control panel navigate to gt Settings gt n gt Network Ports gt n gt Network x gt n gt Network x Setup gt n gt Wireless gt n gt Wi Fi Protected Setup gt mn gt Start Push Button Method gt n 2 Follow the instructions on the printer display Using the Personal Identification Number PIN method 1 From the printer control panel navigate to gt Settings gt n gt Network Ports gt n gt Network x gt Wireless gt ES gt Wi Fi Protected Setup gt ES gt Start PIN Method gt n 2 Copythe eight digit WPS PIN 3 Open a Web browser and then type the IP address of your access point in the address bar Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings 5 Enter the eight digit PIN and then save the setting Additional printer setup 33 Connecting the printer to a wireless network using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet n
183. ort Vertical voids appear on prints Leading edge Trailing edge Action Step 1 a Checkif your software program is using a correct fill pattern b Resend the print job Do vertical voids appear on prints Step 2 a From the Paper Menu on the printer control panel check the paper type and paper weight b Resend the print job Do vertical voids appear on prints Yes Go to step 2 Go to step 3 LD The problem is solved The problem is solved Troubleshooting 195 Action Yes No Step 3 Go to step 4 The problem is solved Check if you are using a recommended type of paper a Load paper source with a recommended type of paper b Resend the print job Do vertical voids appear on prints Step 4 Go to step 5 The problem is solved a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Do vertical voids appear on prints Step 5 Replace the imaging kit and then resend the print job Do vertical voids appear on prints Uneven print density IN ABCD ABCD Replace the imaging kit and then resend the print job Contact customer support Conta
184. ote Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Yes Go to step 2 Go to step 3 No The problem is solved The problem is solved M Step 3 a Review the tips on avoiding jams For more information see Avoiding jams on page 142 b Follow the recommendations and then resend the print job Do paper jams still occur frequently Contact customer support The problem is solved Troubleshooting Paper jam message remains after jam is cleared Action a Doeither of the following For touch screen printer models touch v or Done For non touch screen printer models select Next gt Clear the jam press OK gt b Follow the instructions on the printer display Does the paper jam message remain M Yes Contact customer support 172 No The problem is solved Solving home screen applications problems An application error has occurred Action Step 1 Check the system log for relevant details a Open a Web browser and then type the printer IP address in the address field If you do not know the IP address of the printer then you can View the IP address on the printer home screen Print a network setup page or the menu settings pages and then locate the IP address in the TCP IP section Note An IP addr
185. ours 1 week To Limit the amount of time a confidential print job stays in the printer before it is deleted Notes f the Confidential Job Expiration setting is changed while confidential print jobs reside in the printer RAM or printer hard disk then the expiration time for those print jobs does not change to the new default value f the printer is turned off then all confidential jobs held in the printer RAM are deleted Set a time limit on how long the printer stores print jobs Set a time limit on how long the printer stores print jobs needing verification 84 Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs for printing at a later time Disk Wiping menu Note Off is the factory default setting Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system All permanent data on the printer hard disk are preserved such as downloaded fonts macros and held jobs Note This menu appears only when a formatted non defective printer hard disk is installed Wiping Mode Auto Specify the mode for disk wiping Understanding the printer menus Use Automatic Method Single pass Multiple pass 85 To Mark all disk space used by a previous print job This method does not permit the file system to reuse this space until it has been cleared Notes e Sing
186. package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same tray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain long for 60 90 g m 16 24 Ib paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Using recycled paper and other office papers As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser electrophotographic printers In 1998 Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non
187. per and specialty media guide 54 Paper size and Standard Manual 650 sheet duo tray 550 sheet Duplex dimension 250 sheet tray feeder tray mode feeder 550 sheet tray Multipurpose A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210 mm 5 83 x 8 3 in A6 105 x 148 mm 4 1 x 5 8 in JIS B5 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3 x 10 5 in Oficio Mexico 216 x 340 mm 8 5 x 13 4 in Folio 216 x 330 mm 8 5 x 13 in Statement 140 x 216 mm 5 5 x 8 5 in x 8 5 inches to 215 9 x 355 6 mm 8 5 x 14 inches inches to 215 9 x 359 9 mm 8 5 x 14 17 inches 1 The paper source supports paper size without size sensing Universal is only supported in the standard 250and optional 550sheet tray if the paper size is from 148 x 215 9 mm 5 83 3Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76 2 x 127 mm 3x 5 Universal is only supported in duplex mode if the width is between 210 mm 8 27 inches and 215 9 mm 8 5 inches and length is between 279 4 mm 11 inches and 355 6 mm 14 inches Paper and specialty media guide Manual feeder Standard 250 sheet tray Paper size and dimension Universal 76x 127 mm 3x5 in to 216 x 356 mm 8 5 x 14 in 550 sheet tray
188. printer models press En confirm Delete other held jobs to free up additional printer memory Load paper source with custom type name Try one or more of the following Load the tray or feeder with the correct size and type of paper Touse the tray with the correct paper size or type select Finished loading paper on the printer control panel For non touch screen printer models press ES to confirm Note If the printer detects a tray that has the correct paper type and size then it feeds from that tray If the printer cannot detect a tray that has the correct paper type and size then it prints from the default paper source e Cancel the current job Load paper source with custom string Try one or more of the following e Load the indicated tray or feeder with the correct size and type of paper Touse the tray with the correct paper size or type select Finished loading paper on the printer control panel For non touch screen printer models press ES to confirm Note If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot find a tray with the correct paper type and size then it prints from the default paper source e Cancel the current job Load paper source with paper size Try one or more of the following e Loadthe tray or feeder with the correct size of paper e Touse the tray or feeder with the correct paper size select Finished loadi
189. r Open the front door and then remove the jammed duplex 23y xx paper 5 Tray x x page jam open tray x 24y xx Pull the indicated tray out and then remove the jammed paper 6 Manual feeder x page jam clear manual Remove the jammed paper feeder 251 xx 7 Multipurpose feeder x page jam clear multipurpose Push the paper release lever to lift the paper rollers feeder 250 xx and then remove the jammed paper x page jam clear standard bin 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 145 2 Fromthe printer control panel touch ZS to clear the message and continue printing For non touch screen printer models select Next gt Clear the jam press OK and then press ES to confirm x page jam open front door to clear fuser 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 146 2 Pull the green lever to open the fuser cover 3 Hold down the fuser cover and then remove the jammed paper Note Make sure all paper fragments are removed Clearing jams 147 4 Close the front door 5 Fromthe printer control panel touch to clear the message and continue printing For non touch screen printer models select Next gt Cle
190. r Administrator s Guide Maintaining the printer 114 Maintaining the printer Warning Potential Damage Failure to maintain optimum printer performance periodically or to replace parts and supplies may cause damage to your printer Cleaning the printer parts Cleaning the printer Note You may need to perform this task after every few months Warning Potential Damage Damage to the printer caused by improper handling is not covered by the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin multipurpose feeder and manual feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 5 Make sure all areas of the printer are dry before sending a new print job Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required For more information see Supplies menu on page 65 Checking the
191. r a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthori
192. r product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your Voice support printer Live chat support E mail support Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you faster Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region n the U S See the Statement of Limited Warranty included with this printer or at http support lexmark com In other countries and regions See the printed warranty that came with your printer Selecting a location for the printer A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them also It is important to Set up the printer near a properly grounded and easily accessible electrical outlet Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surfa
193. rage continuous black or composite CMY declared cartridge yield in accordance with ISO IEC 19798 Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use ofthird party supplies or parts is not covered by the warranty All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes Estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low print coverage for extended periods of time may negatively affect actual yield Maintaining the printer 116 Return program cartridges United States and Canada European U
194. re Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden KINAYNO EkAvon aopatns aktiwoBoAias laser Kata tnv adaipeon tuv KACETWV Kar tnv anraop ion THs LavSdAWOns Anope yete tnv k0gon otnv axtivoBoAia laser VESZ LY Nem l that l zersug rz s fordulhat el a patronok elt vol t sakor s a z r szerkezet felbont sakor Ker lje a l zersug rnak val kitetts get PERICOLO Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco Evitare l esposizione al raggio laser FARE Usynlig laserstraling nar kassettene tas ut og sperren er satt ut av spill Unnga eksponering for laserstralen NIEBEZPIECZENSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Nale y unika na wietlenia promieniem lasera ONACHO Hesnanmoe na3epHoe n3NyyeHne Npr u38neuenHelx KapTPUAYKAX n cHaTnn 6noknpoBkKn V36eralite BO3Ae CTBNA Na3epHbIX Nyye Pozor Nebezpe enstvo nevidite n ho laserov ho iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om PELIGRO Se producen radiaciones l ser invisibles al extraer los cartuchos con el interbloqueo desactivado Evite la exposici n al haz de l ser FARA Osynlig laserstr lning n r patroner tas ur och sp rrmekanismen r upph vd Undvik exponering f r laserstr len ER SI ERAN AFERRA LOCA TEMES ARSETEOCOCK Fo JERR IRIRE E BLZ TB BIO E IECIT RUIT RR ER IHE
195. reaks b Resend the print job The problem is solved Did the file print correctly Contact customer support Troubleshooting Print quality problems Characters have jagged or uneven edges ES ABC DEF Action Step 1 a Printafontsamplelistto check if the fonts you are using are supported by the printer 1 From the printer control panel navigate to any of the following gt Reports gt Print Fonts Settings Reports Print Fonts 2 Select PCL Fonts or PostScript Fonts b Resend the print job Are you using fonts that are supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer Yes Go to step 2 The problem is solved 179 No Select a font that is supported by the printer Contact customer support Clipped pages or images Leading edge Trailing edge Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper loaded b Resend the print job Is the page or image clipped Yes Go to step 2 II The problem is solved Troubleshooting 180 Action Yes No Step 2 Go to step 3 Do one or more of the From the printer control panel set the paper size and type in the Paper following menu to match the paper loaded in t
196. recycled paper However no blanket statement can be made that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper e Low moisture content 4 5 Paper and specialty media guide 53 Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 Ib laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier Suitable sheet to sheet coefficient of friction 0 4 0 6 Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight 60 g m 16 Ib bond and or lower caliper 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines
197. rensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Elliptic Curve Cipher Suites with SHA 256 382 and AES Galois Counter Mode GCM implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for TLS Suite B Profile for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security TLS implemented in the product or service Notices 212 The use of certain patents in this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights I
198. responsible for the use of other replacement parts Safety information 11 CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a service representative A CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm A CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding SAVE THESE INSTRUCTIONS Learning about the printer 12 Learning about the printer Finding information about the printer What are you looking for Find it here Initial setup instructions Setup documentation The setup documentation came with the printer and is also available at Connecting the printer http support lexmark com Installing the printer software Additional setup and instructions for using the printer Us
199. rint jobs For more information see Updating available options in the printer driver on page 28 24 Additional printer setup 25 Installing hardware options Order of installation A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Install the printer and any optional tray in the following order Optional 550 sheet tray Tray 3 650 sheet duo tray Tray 2 Printer Installing an optional tray The printer supports two optional input sources a 550 sheet tray and a 650 sheet duo tray Tray 2 with an integrated multipurpose feeder A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to t
200. rinter 133 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle 7 Press down the blue lever and then grasp the green handles on the sides to pull out the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit Maintaining the printer 134 9 Gently shake the replacement developer unit side to side before removing it from its packaging me Y 8 Remove the used developer unit 11 Insert the developer unit Maintaining the printer 135 12 Align and then insert the imaging kit 13 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated Maintaining the printer 136 14 Replace the waste toner bottle 15 Insert the right side cover Maintaining the printer 137 16 Insert the toner cartridges 17 Close the top door 18 Close the front door 19 Seal the used developer unit in the bag that the replacement developer unit came in before disposing For more information see Recycling Lexmark products on page 111 Maintaining the printer 138 Moving the printer Before moving the printer A CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY Before moving the printer follow the
201. rities Leading edge Don Trailing edge Action Step 1 for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear a Move the width and length guides in the tray to the correct positions Yes Go to step 2 X The problem is solved Troubleshooting Action Step 2 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Is the tray set to the size and type of the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper Step 5 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do print irregularities still appear Yes Go to step 3 Go to step 4 From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 6 187 No Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tr
202. rmine and set two sided printing for all print jobs that specify Light as the paper type Determine and set two sided printing for all print jobs that specify Heavy as the paper type Determine and set two sided printing for all print jobs that specify Rough Cotton as the paper type Duplex sets the printer default to two sided printing for every print job unless one sided printing is selected from Printing Preferences or the Print dialog e Off is the factory default setting for all the menus Understanding the printer menus 74 Custom x Loading Determine and set two sided printing for all print jobs that specify Custom Types menu Duplex Custom x as the paper type Off Note Custom x Loading is available only when the custom type is supported Notes Duplex sets the printer default to two sided printing for every print job unless one sided printing is selected from Printing Preferences or the Print dialog e Off is the factory default setting for all the menus Universal Setup menu Units of Measure Inches Millimeters Use To Custom Type x Associate a paper or specialty media type with a factory default Custom Type x Paper name or a user defined custom name created in the Embedded Web Server or Card Stock MarkVision Professional Transparency Notes Gloss A n it Paper is the factory default setting for Custom Type x ough Cotton aer e The custom media type must
203. rver then temporarily disable it to load the Web page correctly 2 Navigate to Settings General Settings Timeouts 3 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt n gt Settings gt n gt General Settings gt n gt Timeouts gt ES gt Sleep Mode gt ES 2 Inthe Sleep Mode field select the number of minutes you want the printer to wait before it enters Sleep mode 3 Press n Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt General Settings gt Schedule Power Modes 3 From the Action menu select the power mode Saving money and the environment 109 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add
204. s n Reducing printer noise Turn off print log features Use Quiet mode to reduce the printer noise 1 From the printer control panel navigate to gt Settings gt gt Settings gt General Settings gt gt Quiet Mode gt gt select a setting you want Use To On Reduce printer noise Notes Print jobs process at a reduced speed Printer engine motors do not start until a document is ready to print There is a short delay before the first page is printed The alarm control and cartridge alarm sounds are turned off The printer will ignore the Advance Start command Off Use factory default settings Note This setting supports the performance specifications of the printer A M 4 Saving money and the environment 108 2 Press n Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Select from 1to 120 The factory default setting is 30 minutes Note The printer still accepts print jobs when in Sleep mode Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy se
205. s inserts a blank sheet between each copy of a print job when Collate is set to On When Collate is set to Off then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or when inserting blank pages in a document Separator Source Tray x Manual Feeder Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Understanding the printer menus 95 Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specify that multiple page images be printed on one side of a paper Notes e Off is the factory default setting The number selected is the number of page images that will print per side Paper Saver Ordering Specify the positioning of multiple page images Horizontal Notes Reverse Horizontal Reverse Vertical Horizontal is the factory default setting Positioning depends on the number of images and whether they are in portrait or in landscape orientation Vertical This setting affects jobs only when Paper Saver is set to any value other than Off Paper Saver Orientation Specify the orientation of a multiple page document Auto Notes Landscape Portrait Auto is the factory default setting This se
206. se guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it lift the printer off the optional tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions Anycart used to move the printer must have a surface able to support the full footprint of the printer e Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options e Keep the printer in an upright position Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging Managing the printer 139 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support tasks see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator s Guide on the Lexmark Web site at ht
207. setting Custom Type x Note Only installed trays and feeders are listed in this menu Understanding the printer menus Configure MP menu Use Configure MP Cassette Manual First Substitute Size menu Use Substitute Size Off Statement A5 Letter A4 All Listed 69 To Determine when the printer selects paper from the multipurpose feeder Notes Cassette is the factory default setting Cassette configures the multipurpose feeder as the automatic paper source e Manual sets the multipurpose feeder only for manual feed print jobs First configures the multipurpose feeder as the primary paper source To Substitute a specified paper size if the requested paper size is not available Notes All Listed is the factory default setting All available substitutions are allowed e Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded Smooth Note Normal is the factory default setting Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded Smooth Notes Normal Rough Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Specify the relative texture of the transparencies loaded Smooth Note Normal is t
208. side faceup for two sided duplex printing Note There are different ways for loading letterhead depending on the mode of printing Loading paper and specialty media 43 One sided printing using a letterhead Two sided printing using a letterhead Load envelope with the flap side up and against the right side of the paper guide 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides Note To achieve the best possible print quality use only high quality media designed for laser printers 3 Adjust the paper guides to the width of the paper loaded Warning Potential Damage Do not force the paper into the feeder Forcing the paper may cause jams Loading paper and specialty media 44 Linking and unlinking trays When the paper size and paper type for any trays are the same the printer links those trays When one linked tray becomes empty paper will feed from the next linked tray We recommend giving all unique paper such as letterhead and different colored plain papers a different custom type name so that the trays they are in will not automatically link Linking and unlinking trays Note This feature applies only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such
209. sseesssescecceeceeceesesesnsnseseeceeceseessesesesauseseseeeeeeesssesness 144 x page jam clear standard Din cccesessssscccceecsesesnsnsececececessssssusececeecessessaeeseeesssesesesaueeseceesesseeeeeess 144 x page jam open front door to clear FUSEL ccccsccccecessssssssneseeeeceecessssnsaeeeseecescesssssuseseeeseeseesseeees 145 Ix page jam open front dO0OF ete erede tete rei tee eere eie eee ne idee esee eoe ide de ra ene HN 147 x page jam open front door to clear dUplex ccccccnoooononononcnnnnnnnnonnonnnnonnnnononononnnonnnnnnnnnnnnnananonnnns 148 Ixl page am open tray lisa i Ern ete YR e e Fer naa ue EP ced ER MEX eR de sce To i e ag 149 x page jam clear manual FEECEL cccccessssescceeceeceececescesesssusaeseeceeceseeeseseseessasauaseseeeeessesesesene nennen 151 x page jam clear multipurpose feeder cccccncnnocoonnnnnncnnonononononnnnnncnnnnono nn onnnnnnnnnnnnnnononnnnnnnnnnnnnnnonnns 151 Js INE iaa Understanding the printer MessSag8S cccooococoncnnnncnnnnononononnonnnnnnnnnnonnnno non ono nn nnne nene nen nnn nn nsns inser enr nennen 154 Adjusting Color rete aee eno i a a MM 154 Change paper source to custom type NAME ccccnococcncnnonccnnnnnnononnnnnnnnonononnnnnonononnnnncnnnnnnnnnnnnonnnnnnnnn nennen 154 Change paper source to custom string enne enne nnne nennen rennen nnns 154 Change paper source to paper type paper size nnn 154 ClOSO d OOK gem
210. status of parts and supplies on the printer control panel From the printer control panel navigate to gt Status Supplies gt n View Supplies ES Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and the printer are connected to the same network 1 Open a Web browser and then type the printer IP address in the address field Maintaining the printer 115 Notes View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Device Status More Details Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is differentfrom the historical printing consumption Considerthe variable level of accuracy before purchasing or replacing supplies based on the estimate Until an adequate print history is obtained on the printer initial estimates assume future supplies consumption based on the International Organization for Standardization test methods and page content Ave
211. switch from black to color based on the color content found on each page Frequent color mode switching can result to slower printing if the content of pages is mixed Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings gt Print Settings gt Setup Menu 3 From the Printer Usage list select Max Speed or Max Yield 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to gt Settings gt n gt Settings gt n gt Print Settings gt n gt Setup Menu gt ES gt Printer Usage gt n 2 Select Max Speed or Max Yield and then press n Printing 59 Printing from a flash drive Printing from a flash drive Notes Before printing an encrypted PDF file you will be prompted to enter the file password from the printer control panel You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes Aflash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is installed f you insert the flash drive when the printer requires attention such as when a jam has
212. t and then click Run b Inthe Start Search or Run dialog type D setup exe where Dis the letter of the CD or DVD drive C Press Enter or click OK 2 Click Install and then follow the instructions on the computer screen 3 Select Ethernet connection and then click Continue 4 Attach the Ethernet cable when instructed to do so 5 Select the printer from the list and then click Continue Note If the configured printer does not appear in the list then click Modify Search 6 Follow the instructions on the computer screen For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either From the printer control panel From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a Insert the Software and Documentation CD and then double click the installer package for the printer b Follow the instructions on the computer screen C Select a destination and then click Continue From the Easy Install screen click Install oo Type the user password and then click OK All the necessary applications are installed on the computer f Click Close when installation is complete Additional printer setup 31 4 Addthe printer
213. t each page paper loaded or press n on the printer control panel to clear the message and continue printing Cancel the current job Load Manual Feeder with paper size Try one or more of the following Load the feeder with the correct size of paper Depending on your printer model touch Prompt each page paper loaded or press n on the printer control panel to clear the message and continue printing Cancel the current job Load Manual Feeder with paper type paper size Try one or more of the following Load the feeder with the correct size and type of paper Depending on your printer model touch Prompt each page paper loaded or press n on the printer control panel to clear the message and continue printing Cancel the current job Troubleshooting 160 Maintenance kit low 80 xy You may need to order a maintenance kit For more information contact customer support at http support lexmark com or your service representative If necessary select Continue to clear the message and continue printing For non touch screen printer models press En confirm Maintenance kit nearly low 80 xy For more information contact customer support at http support lexmark com or your service representative If necessary select Continue to clear the message and continue printing For non touch screen printer models press n to confirm Maintenance kit very low x estimated pages remain 80 xy You may n
214. ta Yellow or Black Toner Cartridge Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Invalid Region OK Non genuine Lexmark Cartridge Black or Color Imaging Kit Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported OK Non genuine Lexmark Imaging Kit 65 To Show the status of the cyan magenta yellow or black toner cartridge Show the status of the black or color imaging kit Waste Toner Bottle Near Full Replace Missing OK Maintenance Kit Nearly Low Low Very Low Replace OK Show the status of the waste toner bottle Show the status of the maintenance kit Understanding the printer menus 66 Paper menu Default Source menu Use LES Default Source Set a default paper source for all print jobs Tray x Notes MP Feeder Manual Paper Tray 1 standard tray is the factory default setting Manual Envelope From the Paper menu set Configure MP to Cassette for MP Feeder to appear as a menu setting fthe same size and type of paper are in two trays and the paper size and paper type settings match then the trays are automatically linked When one tray is empty the print job continues using the linked tray Paper Size Type menu Tray x Size A4 A5 JIS B5 Letter Legal Specify the size of the paper loaded in each tray Note Letter is the US factory default setting A4 is the international
215. tes The trays can detect paper length Contact customer support The problem is solved The multipurpose feeder does not automatically detect the paper size You must set the size from the Paper Size Type menu Troubleshooting Action Step 1 a Open the trays and then check if they contain paper of the same size and type e Check if the paper guides are in the correct positions for the size of the paper loaded in each tray e Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray b Resend the print job Do the trays link correctly Step 2 a Fromthe printer control panel set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly Unexpected page breaks occur Action Step 1 Adjust the print timeout settings a From the printer control panel navigate to Settings General Settings Timeouts Print Timeout b Select a higher setting and then depending on your printer model select ES or Submit c Resend the print job Did the file print correctly 178 Yes No The problem is solved The problem is solved Yes The problem is solved Go to step 2 Contact customer support E Go to step 2 Step 2 a Checkthe original file for manual page b
216. the paper loaded in the tray match the paper type b Resend the print job texture and weight specified in the tray settings Is the tray set to the type texture and weight of the paper loaded Step 4 Go to step 5 The problem is solved a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Step 5 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded on the tray Go to step 6 nnn OEE Troubleshooting Action Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Is the print still too dark Yes Go to step 7 185 No The problem is solved Contact customer The problem is solved Step 7 Replace the imaging kit and then resend the print job support Is the print still too dark Print is too light Action Yes No Step 1 Go to step 2 The problem is solved a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too light Step 2 Go to step 3 The problem is solved a Fromthe Quality menu on the
217. the print job For confidential print jobs navigate to Held jobs gt select your user name gt Confidential Jobs gt enter the PIN gt Print For other print jobs navigate to Held jobs gt select your user name gt select the print job gt specify the number of copies gt Print Printing information pages Printing a font sample list 1 From the printer control panel navigate to gt Settings gt n gt Reports gt n gt Print Fonts 2 Press the up or down arrow button to select the font setting 3 Press n Note The PPDS fonts appear only when the PPDS data stream is activated Printing a directory list From the printer control panel navigate to gt Settings gt n gt Reports gt n gt Print Directory gt ES Note The Print Directory menu item appears only when an optional flash memory or printer hard disk is installed Canceling a print job Canceling a print job from the printer control panel From the printer control panel press ES gt n Printing 63 Canceling a print job from the computer For Windows users 1 Open the printers folder a Click B or click Start and then click Run b Inthe Start Search or Run dialog type control printers C Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple Menu navigate to either of the following System Preferences Print amp Scan s
218. tif png e fis Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel navigate to gt Settings gt n Security n Confidential Print select the print job type Printing 61 2 Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Repeat Job Expiration Lets you print and store print jobs in the printer memory for reprinting Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory once all copies are printed Reserve Job Expiration Lets you store print jobs for printing at a later time The print jobs are held until deleted from the Held Jobs menu Notes Confidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs e You can set the printer to store print jobs in the printer memory until you start the print job from the printer
219. ting perforation and creasing may significantly affect the print quality and cause jams or other paper feed problems Before loading the card stock on the tray flex and fan the card stock to loosen them Straighten the edges on a level surface Paper guidelines Select the correct paper or specialty media to reduce printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Paper and specialty media guide 51 Weight The printer trays can automatically feed paper weights up to 176 g m 47 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 176 g m 47 Ib bond grain long paper Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches we recommend 90 g m 24 Ib or heavier paper Note Duplex printing is supported from 60 105 g m 16 28 Ib bond grain long paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or
220. ting in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam PERIGO Radia o a laser invis vel ser liberada se os cartuchos forem removidos e o lacre rompido Evite a exposi o aos feixes de laser Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima NEBEZPE Kdy jsou vyjmuty kazety a je odblokov na pojistka ze za zen je vys l no neviditeln laserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstr ling n r patroner fjernes og sp rreanordningen er sl et fra Undg at blive udsat for laserstr len GEVAAR Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements laser invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasers teily on varottava kun v rikasetit on poistettu ja lukitus on auki V lt lasers teelle altistumista GEFAHR Unsichtba
221. tions CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer You can customize your printer connectivity and memory capacity by adding optional cards Available internal options Memory cards DDR3 DIMM Flash memory Fonts Firmware Forms Barcode Prescribe PDS e Hard disk This internal option is available only in CS510 printer model Additional printer setup 19 Accessing the controller board A CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board at the back of the printer Note This task requires a flat head screwdriver 2 Turn the screws counterclockwise to remove them 3 Slightly open the controller board access cover and then shift to the right to remove it Locate the appropriate connector on the controller board W
222. tive texture of the light paper loaded Smooth Note Normal is the factory default setting Normal Rough Heavy Texture Specify the relative texture of the heavy paper loaded Smooth Note Normal is the factory default setting Normal Rough Rough Cotton Texture Specify the relative texture of the cotton paper loaded Rough Understanding the printer menus Custom x Texture Smooth Normal Rough Paper Weight menu Use Specify the relative texture of the custom paper loaded Notes Normal is the factory default setting The options appear only if custom type is supported To Plain Weight Specify the relative weight of the plain paper loaded Light Note Normal is the factory default setting Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded Light Note Normal is the factory default setting Normal Heavy Transparency Weight Specify the relative weight of the transparencies loaded Light Note Normal is the factory default setting Normal Heavy Recycled Weight Specify the relative weight of the recycled paper loaded Light Note Normal is the factory default setting Normal Heavy Glossy Weight Light Normal Heavy Heavy Glossy Weight Specify the relative weight of the glossy paper loaded Note Normal is the factory default setting Specify the relative weight of the heavy glossy paper loaded Light Note Normal is the factory default setting
223. tons that appear on the home screen Available options for each home screen option are Display Do not display Notes Display is the factory default setting for Search Held Jobs Held jobs and USB Drive Do not display is the factory default setting for Change language Bookmarks and Jobs by user Understanding the printer menus Use Alarms Alarm Control Cartridge Alarm 88 To Set an alarm to sound when the printer requires user intervention Available options for each alarm type are Off Single Continuous Notes Single is the factory default setting This sets the alarm as three quick beeps Off means no alarm will sound Single sounds three quick beeps Continuous repeats three beeps every 10 seconds Timeouts Specify the number of minutes of inactivity before the printer enters Sleep Mode a reduced power state Disabled Notes 1 120 e 30isthe factory default setting Disabled appears only when Energy Conserve is set to Off Timeouts Set the amount of time the printer waits before it goes into Hibernate Timeout Hibernate mode Disabled Notes 1 3 hours i f Disabled is the factory default setting for Class A and Class B 6 hours a A printers in all countries except for European Union countries 1 3 days Switzerland and Canada ISP Weeks e 3 days is the factory default setting for Class B printers in all 1 month European Union countries Switzerland and
224. tp support lexmark com Checking the virtual display 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Checkthe virtual display that appears at the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Checking the printer status You can view paper tray settings the level of toner in the toner cartridges the percentage of life remaining in the maintenance kit and capacity measurements of certain printer parts from the Device Status page of the Embedded Web Server 1 Type the printer IP address in the address field of your Web browser Note If you do not know the IP address of the printer then you can View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Device Status Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer network and supplies 1 Open a Web browser and then type the printer IP address in the address fiel
225. tting affects jobs only when Paper Saver is set to any value other than Off Paper Saver Border Print a border around each page None Notes Solid None is the factory default setting This setting affects jobs only when Paper Saver is set to any value other than Off Quality menu Print Mode Specify whether images are printed in black and white or in color Color Black Only Notes Color is the factory default setting The printer driver is capable of overriding this setting Understanding the printer menus Use Color Correction Auto Off Manual Print Resolution 1200 dpi 4800 CQ Toner Darkness 1 5 Enhance Fine Lines On 96 To Adjust the color output on the printed page Notes Auto is the factory default setting This applies different color conversion tables to each object on the printed page Off turns off color correction Manual allows customization of the color tables using the settings available from the Manual Color menu Dueto the differences in additive and subtractive colors certain colors that appear on computer monitors are impossible to duplicate on the printed page Specify the printed output resolution in dots per inch or in color quality CQ Note 4800 CQ is the factory default setting Lighten or darken the printed output Notes Ais the factory default setting Selecting a smaller number can help conserve toner Enable a print
226. ttps instead of http before the printer IP address to access the Embedded Web Server C Press Enter Does the Embedded Web Server open Step 3 The problem is solved Go to step 4 Check if the network is working a Print a network setup page b Checkthe first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open Step 4 The problem is solved Go to step 5 Check if the cable connections to the printer and print server are secure a Connect the cables properly For more information see the setup documentation that came with the printer b Open a Web browser and then type the printer IP address C Press Enter Does the Embedded Web Server open The problem is solved Contact your system Step 5 support person Temporarily disable the Web proxy servers Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open Troubleshooting 201 Contacting customer support When you contact customer support you will need to be able to describe the problem you are experiencing
227. urations printer 14 Configure MP menu 69 configuring multiple printers 141 supply notifications imaging kit 140 supply notifications maintenance kit 140 supply notifications toner cartridge 140 supply notifications waste toner bottle 140 configuring supply notifications from the Embedded Web Server 140 configuring the Universal paper size settings 35 connecting to a wireless network using PBC Push Button Configuration method 32 using PIN Personal Identification Number method 32 using the Embedded Web Server 33 conservation settings brightness adjusting 110 conserving supplies 106 Eco Mode 107 Index Hibernate mode 109 Hibernate Timeout 110 Quiet Mode 107 Schedule Power Modes 108 Sleep mode 108 conserving supplies 106 contacting customer support 201 control panel printer indicator light 16 Sleep button light 16 controller board accessing 19 custom paper type assigning 45 custom paper type name creating 44 custom paper type names assigning 45 Custom Type x assigning a paper type 45 Custom Type x name creating 44 Custom Types menu 74 customer support contacting 201 D Default Source menu 66 Defective flash detected 51 156 developer unit replacing 121 131 device and network settings erasing 113 directory list printing 62 Disk Wiping menu 84 display troubleshooting printer display is blank 168 display printer control panel adjusting brightness 110 documents printing from Macintosh 57 from W
228. ut paper loaded in trays installed memory the total page count alarms timeouts the printer control panel language the TCP IP address the status of supplies the status of the network connection and other information Device Statistics Print a report containing printer statistics such as supply information and details about printed pages Network Setup Page Print a report containing information about the network printer settings such as the TCP IP address Note This menu appears only in network printers or printers connected to print servers Network x Setup Page Print a report containing information on network printer settings such as the TCP IP address information Notes This menu item is available only when more than one network option is installed This menu item appears only in network printers or in printers connected to print servers Profiles List Print a list of profiles stored in the printer Understanding the printer menus 76 Use To Print Fonts Printa report in English of all the fonts available for the printer language currently PCL Fonts set in the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Each emulation report contains print samples and information about the available fonts for each language Print Demo Print demo files that are available in the RIP code the flash option and the disk Demo Page option list of availa
229. uts Set the amount of time in seconds the printer waits for user Job Hold Timeout intervention before it holds jobs that require unavailable resources 5 255 and continues to process print jobs in the print queue Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Notes 30 is the factory default setting This menu appears only when a printer hard disk is installed Set the printer to restart when an error is encountered Note Reboot always is the factory default setting Error Recovery Max Auto Reboots 1 20 Print Recovery Auto Continue Disabled 5 255 sec Set the number of automatic restarts the printer can perform Notes 5 is the factory default setting When the number of automatic restarts equivalent to the values of this setting has been reached the printer displays the applicable error instead of restarting Let the printer automatically continue printing from certain offline situations when not resolved within the specified period Note Disabled is the factory default setting Understanding the printer menus Use Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect Off On Hibernate Timeout on Connection Hibernate Do Not Hibernate Press Sleep Button Do Nothing Sleep Hibernate 90 To Specify whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless
230. wn menu for each supply select one of the following notification options Notification Description Off The normal printer behavior for all supplies occurs E mail Only The printer generates an e mail when the supply condition is reached The status of the supply appears on the menus page and status page Warning The printer shows the warning message and generates an email about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop The printer stops processing jobs when the supply condition is reached The user needs to press a button to continue printing Non Continuable Stop The printer stops when the supply condition is reached The supply must be replaced to continue printing 1 The printer generates an e mail about the status of the supply when supply notification is enabled The printer stops when some supplies become empty to prevent damage 4 Click Submit Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Managing the printer 141 f you are using a proxy server then temporarily disable it to load the Web
231. work Understanding the printer menus 81 AppleTalk menu Note This menu is available only in printer models connected to a wired network or when an optional network card is installed To access the menu navigate to any of the following Network Ports Standard Network Standard Network Setup AppleTalk Network Ports Network Setup x AppleTalk Activate Enable or disable AppleTalk support Yes Note Yes is the factory default setting No View Name Show the assigned AppleTalk name Note The name can be changed only from the Embedded Web Server View Address Show the assigned AppleTalk address Note The address can be changed only from the Embedded Web Server Set Zone Provide a list of AppleTalk zones available on the network list of zones available on the network Note The factory default setting is the default zone for the network If no default zone exists then the zone marked with an asterisk is the default setting Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received On through a USB port requires it regardless of the default printer language Off Notes Onisthe factory default setting f PCL SmartSwitch is enabled then the printer uses PostScript emulation If PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu
232. work For information on installing the wireless network adapter see the instruction sheet that came with the adapter e A Service Set Identifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to installing the printer Avalid unique IP address for the printer to use on the network The network gateway Additional printer setup 30 The network mask Anickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Installing the printer on an Ethernet network For Windows users 1 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click e or click Star
233. zed changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing Ready Notices 205 Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark c

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