Elo Touch Solution E536242 solid state drive
Contents
1. TE rc Tech Support Bulletin Bp SOLUTIONS connectivity October 3 2011 Critical Issue Installing SSDs on Touchcomputers amp IDS Computer Modules Systems with Microsoft Windows 7 or Windows XP POSReady 2009 Scenario lf you have ordered an SSD Solid State Drive kit to either replace or supplement the factory installed HDD Hard Disk Drive for your Elo TouchSystems Touchcomputer or IDS Computer Module you need to take some VERY IMPORTANT steps before using it to ensure that it works properly and to prevent permanent and unrecoverable damage to the SSD Critical Action Needed By default Windows 7 schedules weekly defragmentation of the HDD SSD to occur However DEFRAGMENTING an SSD will damage and eventually destroy the device After installing an SSD ina Windows system as soon as the system is rebooted you MUST IMMEDIATELY take the following steps to ensure that you do not permanently damage the SSD module 1 In Windows 7 go to Start gt All Programs gt Accessories gt System Tools gt Task Scheduler see below m Ease of Access m Entertainment di System Tools Favorites amp Character Map tzi Computer Recent Items E Control Panel Disk Cleanup Computer E Disk Defragmenter E Internet Explorer No Add ons F Private Character Editor GE Remote Desktop Connection Network Control Panel A Resource Monitor E System Information System Restore Task Scheduler Devices and Print2. Center E SystemRestore E Task Manager Run with highest privileges Tcpip H TextServicesFramework Hidden Configure for Windows 7 Windows Server 2008 R2 Description This task defragments the computers hard disk drives Security options Run whether user is logged on or not Do not store password The task will only have access to local resources E Time Sunchranizatinn mW Figure 1 By default Windows 7 runs a scheduled defrag once a week at 1 00 a m 3 You must then delete any automatically scheduled defragmentation for the SSD drive By default Windows XP and Windows POSReady 2009 do NOT automatically schedule Disk Defragmentation However it is strongly recommended that you verify that there are no automatically scheduled occurrences of the DEFRAG program scheduled To ensure there are no scheduled defragmentation tasks running in Windows XP or Windows POSReady 2009 the procedure is similar to Windows 7 see below 1 In Windows XP or Windows POSReady 2009 go to Start gt All Programs gt Accessories gt System Tools gt Task Scheduler see figure below lo TOUCHSYSTEMS EE a Tech Support Bulletin connectivity E Accessibility fim Communications E Entertainment fay System Tools zA Backup TA Address Book Character Map a Calculator 4 Disk Cleanup E Command Prompt amp Disk Defragmenter E Notepad Y Fil
3. alSupport tech as North America Europe Asia Pacific Latin America TE Touch Solutions Tel 32 0 16 35 21 00 Tel 81 45 478 2161 Tel 305 717 6715 301 Constitution Drive Fax 32 0 16 35 21 01 Fax 81 45 478 2180 Fax 305 717 4909 Menlo Park CA 94025 1110 elosales elotouch com www tps co jp www elotouch com ar Toll 800 ELO TOUCH www elotouch eu www elotouch com br Tel 1 650 361 4800 customerservice elotouch com www elotouch com This document can be found online www elotouch com support and search for IMPORTANT REQUIREMENTS FOR SSD INSTALLATION Pricing specifications and availability of Elo products may change without notice and no length of product life is specified or implied Taxes and shipping charges are not included vary and are not subject to discount Elo TouchSystems Elo TouchSystems logo TE Connectivity TE Connectivity logo and TE logo are trademarks of the TE Connectivity Ltd family of companies
4. ers Default Programs TSIF 4 PHON Pi laa os ereraa a Tile O Schedule computer tasks to run automatically Search programs and files lo TOUCHSYSTEMS a TE TOUCH Tech Support Bulletin BP SOLUTIONS connectivity 2 On the left side navigate to Task Scheduler Library gt Microsoft gt Windows gt Defrag and look for the ScheduledDefrag File Action View Help e 40H Task Scheduler Local 4 Task Scheduler Library i a Microsoft ie ScheduledDefrag Ready At1 00 AM every Wednesday of every week starting 1 1 2005 10 5 2011 2 56 4 Windows C Active Directory Rights Management Services Clie 1 AppID E Application Experience Autochk C Bluetooth C CertificateServicesClient E Customer Experience Improvement Program C Defrag E Diagnosis C DiskDiagnostic Location C Maintenance gt 5 Media Center General Triggers Actions Conditions Settings History Status Triggers L MemoryDiagnostic Name ScheduledDefrag 1 MobilePC H Mu Location Microsoft Windows Defrag C Multimedia Author Microsoft Corporation E NetTrace E NetworkAccessProtection 1 Offline Files C PerfTrack b E PLA E Power Efficiency Diagnostics E RAC E Ras E Registry C RemoteApp and Desktop Connections Update F RemoteAssistance When running the task use the following user account E Shell SYSTEM E SideShow Run only when user is logged on E SoftwareProtectionPlatform E Sync
5. es and Settings Transfer Wizard e Outlook Express Internet Explorer No Add ons Y Paint Remote Assistance Program Compatibility Wizard Gm Remote Desktop Connection System Information a H Scheduled Tasks System Restore 332 Scanner and Camera Wizard Set Program Access and Defaults Synchronize 9 Tour Windows XP WA Windows Catalog E Windows Explorer in Windows Messenger t Windows Update p3 Microsoft Update lm Programs fay Accessories A WordPad Ue Favorites j Administrative Tools Fe Documents g settings P Search Help and Support T Internet E Run T Microsoft Office g F Ci G Startup n Turn Off Computer W Command Prompt _ 4 Windows Explorer start l 2 Now verify that there are NO scheduled tasks for DEFRAG see below If there are delete remove them and save your changes fi Scheduled Tasks File Edit View Favorites Tools Advanced Help al gt Fe 8 B 7 Address i Scheduled Tasks Name Schedule Next Run Time Last Run Time Sta B Add Scheduled Task Other Paces 69 AppleSoftwareUpdate At 12 10 PM every 12 10 00PM Never Ea Control Panel GB My Documents i Shared Documents a My Network Places Detatls TOUCHSY STEMS a TE TOUCH Tech Support Bulletin SOLUTIONS connectivity Contacts For more information please contact Elo Technical Support for your region for assistance http www elotouch com Support Technic
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