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AASTRA 5370

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1. Operating and Display Elements Hin E Operating elements 3 Display In the upper area status display with symbols e In the middle area current displays on the telephone traffic In the lower area display of the available Foxkey functions Indicator LED e Left LED flashes Call e Right LED flashes Voice Mail message or callback Key block Enters digits or letters Hands free microphone Navigation key e Upward Resetting activated features To the right Opens the menu e Downward Opens settings e General Scrolls forwards backwards in the menu navigates lists Foxkey Executes displayed function using the key Foxkeys can be freely config ured Correction key Deletes the last character or goes back one step in the menu UU a Ce eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 MM Operating and Display Elements 10 11 12 13 14 15 16 17 18 19 Absence key with LED Preconfigured as call forwarding The Absence key can be configured as a function key or digit key Phone book key Opens phone books Redialkey Selects the phone numbers last dialled Microphone key Hands free or handset microphone off on Loudspeaker key Hands free operation on off Volume cursor keys Adjustsvolume Call key Set up answer a call End key e Ends a call e Exits input without saving and goes back to the idle state Config
2. Select one of the text messages stored in the system and press Select Foxkey Adapt or expand the text and confirm Ok with the Foxkey Forwarding is activated Note If you activate another forwarding the message you have left on your phone will be deactivated E Locking Your Phone You need to leave your desk and want to ensure that no one can alter your phone s settings look at your private data or make outside calls from your phone You can lock your phone with a PIN consisting of two to ten digits You can modify this via menu see chapter Changing the PIN page 60 or with procedure 47 see User s Guide Pro cedures Menu kr Settings lt PIN gt s 5 lt Setting value gt oy Press Foxmenu gt Foxkey Menu Scroll to Settings and press the Select Foxkey Scroll to General and press the Select Foxkey Scroll to Barring and press the Modify Foxkey You are prompted to enter your PIN Enter the PIN and confirm with the Ok Foxkey Select the required type of barring and confirm Ok with the Foxkey gt The phone is now locked is displayed To lock all your terminals execute the function code 33 lt PIN gt see User s Guide Procedures Note You can lock either just the configuration Configuration locked or the entire phone Phone locked With Phone locked your private data cannot be viewed and external calls can only be made from your phone in accordance wit
3. 1 Enter procedure 36 2 Enter your phone number 3 Enter your PIN 4 Enter the procedure for activating deactivating the function you want Pick up the handset You hear the acknowledgement tone Put the handset on hook The function is now activated deactivated Note The factory setting 0000 is not accepted First change the PIN as described in chapter Changing the PIN page 60 or use procedure 47 see User s Guide Procedures If you have forgotten your PIN your system administra tor can reset it to the factory setting eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 A Supplementary features Organisation Within the Team This section explains the different options provided by your phone to communicate in a team E Using the Team Key You and your team partners want to be reachable at all times as a team and be able to commu nicate with one another as quickly as possible By pressing a single key you can call a team partner or answer a call for anyone in the team When a team partner makes a call the corresponding Team key lights up this tells you when a team partner is busy The Team key flashes to indicate that the team partner is receiving a call If for example level 3 of the expansion key module Aastra M535 is activated and the Team key on level 1 receives a call the call is signalled by the red blinking LED in position 1 For more information about t
4. Scroll to Call Forwarding and confirm Ok with the Foxkey Voice Mail i i Scroll to Voice Mail and confirm Ok with the Foxkey eou y Forwarding is activated Notes e You can specify whether your Voice Mail should answer directly Call Forwarding or with a delay Call Forwarding on No Reply or only if you are already on the phone Call Forwarding Busy e You can deactivate forwarding using Menu gt Activated features gt Deactivate Foxkey e Anew Voice Mail message is signalled with a text message on the display and a lit indicator LED in the idle state E Forwarding to a message You cannot be reached on your phone You want any internal user who calls you to get a text message The subscriber hears the busy tone and obtains a text message on his display Requirement The internal user must have a phone capable of receiving text messages Users whose phone cannot receive text messages are put through to your phone or rerouted to a des tination predefined within the system You can use one of the text messages stored in the system directly modify it or create a new message Menu Press Foxmenu gt Foxkey Menu Forwarding nW Scroll to Forwarding and press the Select Foxkey 36 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 A SU plementary features Call Forwarding Scroll to Call Forwarding and confirm Ok with the Foxkey Scroll to Message and confirm Ok with the Foxkey
5. This product contains the following software subject to GPL provisions e Linux kernel available at http www kernel org e Busybox available at http www busybox net This product contains the following software subject to the LGPL provisions e ucLibc available at http www ucLibc org System and Software Related Functions You want to activate a feature described in these Instructions but the system will not let you Some systems or system versions do not support all the features The corresponding text sec tions are identified by a letter inside square brackets a The list below indicates which system versions support the relevant features Contact your system administrator for more information 76 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Installation and First Time Operation These sections explain the setup options available with your phone Equipment provided ccc cece cence cence c ence een ennennennens 78 GOUD eenaa ees tonnes eoeoeon acne iesee a ecae iano b eee eee 79 Setting up and mounting the PhOne cccc ccc cece nceneneuees 80 CONNCCUNGAGSHG 5370 occxccrcextaabanienevecdiseteaveatenuadsasees 82 Connecting Aastra 537 0ID wus secvueeeatseviaddderiadans es Gscecieen bbc 83 Expansion key module Aastra M530M535 optional 4 85 Labelling the Aastra M530 expansion key module 0008 86 77 Installation and First Time Operation
6. Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Or Press Foxmenu gt Menu gt Call features gt Announcement gt User Group to start the announcement 29 Supplementary features M E Receiving an Announcement After an attention tone you will be addressed via your loudspeaker You can listen to the announcement or stop it To continue the announcement as a phone call i Pick up the handset You are now connected to the person who initiated the announcement Note If the announcement was started to a group all the other recipients of the announcement are excluded To stop the announcement ile Press the End key E Private call with PIN You want to make a private call on your phone or on a third party phone With the aid of your PIN you can use any phone to make an external call with your own personal settings even if that phone is locked for external calls The called party s display shows your personal phone number and not the number of the phone from which you are making your call Any call charges incurred will be charged to you The call number dialled is not stored in the last number redial list 1 Enter 46 followed by your internal call number 2 Enter your PIN 3 Enter the external call number directly without the exchange access digit gt gt The phone is now enabled The external user is called i Pi
7. gr Press Foxmenu gt Foxkey Menu Call lists i Scroll to Call lists and press the Select Foxkey A d call pales Scroll to the Answered calls call list and press the Ok Foxkey 4 y The display shows the list of the last calls Scroll through the list until the user you want is displayed Pick up the handset Fal The phone number displayed is dialled 25 Supplementary features M E Dialling with Redial You want to call a person you have already called In the last number redial list your phone automatically stores the phone numbers of the per sons you have already called complete with their names where available You can now call the person in question using this last number redial list The last number redial list has a maximum of 10 entries Press the Redial key Hi Redial list is displayed Press the Redial key several times or press the down navigation key to scroll f through all the phone numbers you last dialled E Pick up the handset Fai The phone number displayed is dialled E Selecting with a preconfigured Foxkey You want to call someone whose phone number is stored under a Foxkey You can dial the person by pressing the corresponding position on the Foxkey To find out how to configure a Foxkey refer to the Chapter Configuring Keys page 67 Press the corresponding Foxkey a gt The key s allocated function is shown on the display a Pick up the handset fr The phone num
8. 1 17 7 10 2008 A Security E System and software related functions Some systems or system versions do not support all the features The corresponding text sec tions are identified by a letter inside square brackets The Chapter System and Soft ware Related Functions page 76 indicates which system versions support the relevant fea tures E Disclaimer This product was manufactured in accordance with ISO 9001 quality guidelines This product and the user information belonging to it have been produced with the utmost care The product s functions have been tested and approved after comprehensive conformity tests Nonetheless errors cannot be entirely excluded The warranty is limited to the replace ment of defective hardware The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling improper use or any other faulty behaviour on the part of a product Poten tial hazards are mentioned in the relevant places in the user information Liability for loss of profit shall be excluded in any case E Document information e Document number eud 0830 e Document version 2 1 e Valid upwards 17 7 e 10 2008 Contents A Dialling and PRONING 4464s6sbns cosines ec wew ners ys 050 e999 00s Le Ve lies naaa 9 AISWERING Calls visc cq d eas one ce pe ane awa he eno r Rew OER aE ReE Os meade nme oR AeA 10 DAKO 6 allS 2 iyo2 sneak E E seasons ane ane aw ee eae wae ees an ane e
9. Configuring Keys c ccc cece eee nee ne eens 67 Configuring Line keys c ccc ee cence 71 Configuring the DTMF mode 5 59 Configuring Voice Mail cece eee ees 66 CONNEC 205th tensataen E E EEE T 32 Connecting the expansion key module 85 Connecting the power supply 66 84 Connecting your IP phone to the LAN 83 Connecting your PC to the LAN 84 Connecting your phone to the system 82 COnnectionS SicciciicnnuerSetabentaveceustcn ts 82 85 Correcting your Input cee eee eee ee 18 Correction key ccc cece cece eee eee e eens 2 Creating a New Phone Book Entry 64 D Deflect a call during the ringing phase 39 DenlectiOn occssadacteckdestiedadaddiaciuseres 39 Deleting a phone book entry 06 65 Desktop DNONGE 65 lt cc dec cas sasesadsesess oases 80 DIANO lt iwceeresacoecneodensetedeeeswserwceeeeed 9 Dialling DY NaMe cacvswrseenceetaeesoesaustes 22 Dialling from external phone books 24 Dialling from the Call List of Answered Calls 25 Dialling from the Call List of Unanswered Calls 25 Dialling from the phone book 23 Dialling with a Configurable Key 26 Dialling with Redial cee eee ee eee 26 Dialling with the Phone Number 11 Digit keys ccohut opececeaeacaseGanecseatemacrces 17 Dismantling 4 s6525cbane
10. If for example level 3 of the expansion key module Aastra M535 is activated and the Line key on level 1 receives a call the call is signalled by the red blinking LED in position 1 For more information about the Aastra M535 expansion key module please refer to chapter Using the expansion key module Aastra M535 page 16 If your phone has one or more Line keys the configurable key at the very top is always your per sonal Line key applies only to communication systems prior to 17 5 For communication sys tems as of I7 6 you can freely choose your personal key E Answering a Call on a Line Key You are called on one or more Line keys The line key s flash rapidly You want to answer the call on one of the Line keys Press the Line key with the call you want to answer If you pick up the receiver without pressing a Line key you are connected with the call on the line with the highest priority Pick up the handset Connection with the line with the highest priority Or i Press the Line key The line is selected e Pick up the handset Connection with the selected line Notes If you keep the line key pressed down for approx 2 seconds while it is lit the caller s phone number is displayed 51 Supplementary feat Ure M E Making Calls using the line key You want to make a call via a Line key You can make a call via any free Line key Each Line key has its own phone number in other words when you make a phone
11. Procedures If you have forgotten your PIN your system administrator can reset it to the factory setting 43 Supplementary features M E Paging an Internal User You are unable to reach an internal user and thus want to page them If the system is equipped with a paging system PS the person can be paged The paged per son can answer from any phone Menu Gr Press Foxmenu gt Foxkey Menu Call features i Scroll to Call features and press the Select Foxkey Page E7 Scroll to Page and confirm Ok with the Foxkey lt Phone number gt Enter the phone number f the person to be paged and confirm with the Ok kr Foxkey The person is paged and sees your phone number on the pager E Answer the pager Your pager is ringing and shows the phone number of the person trying to reach you You can answer from any internal phone Menu Gr Press Foxmenu gt Foxkey Menu Call features Scroll to Call features and press the Select Foxkey Scroll to Pick up and confirm Ok with the Foxkey Scroll to Pager and confirm Ok with the Foxkey lt Phone number gt Enter your own phone number and confirm with the Ok Foxkey J kr You are now connected with the person who is trying to reach you Note You can also answer a pager with the procedure 82 44 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Di r Supplementary features E Answering a General Bell Via the general bell y
12. You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 D9 Supplementary features Reject kr End call a Rejecting the call Press Foxmenu gt Foxkey Reject or End key You remain connected with your first call partner Depending on the sys tem configuration the call waiting party hears the busy tone or he is for warded to a preconfigured destination Ending a current call Press Foxmenu gt Foxkey End call 1 The first call is terminated You are now connected with the party who ini tiated the call waiting E Starting an Announcement You want to address internal users directly via their loudspeaker where available without waiting for a reply similar principle to that of an intercom system Requirement It is essential that the internal user has not barred his phone against announce ment for configuration see the Chapter Do not disturb Call waiting Intrusion Announcement Forward page 63 fi Announcement lt Destination gt lt Phone number gt s 5 Pick up the handset Press Foxmenu gt Foxkey Announcement Select destination User or Group and confirm Ok with the Foxkey Enter the phone number and confirm with the Ok Foxkey User is made aware of the announcement by an acoustic signal The display reads Announcement You can now talk
13. amp is displayed Switching the microphone back on Press the Microphone key once again To make a phone call with the headset If you answer a call in headset mode using the Call key or Loudspeaker key the call is provided on the headset Alternatively you can also answer the call by picking up the handset Notes e A corded and a Bluetooth headset cannot be connected in parallel If you loose the radio contact with a Bluetooth headset you can go back into the radio area without being disconnected from the active connection a Open listening Hands free a Headset kr gt i Your phone is ringing and the indicator LED is flashing To answer the call proceed as follows Press the Call key or Loudspeaker key The call is provided on your headset Press the Hands free Foxkey The phone s loudspeaker is activated Press the Hands free Foxkey The phone s microphone is switched on and the headset microphone is switched off Press the Headset Foxkey Back to the headset mode Ending a Call Press the End key or Loudspeaker key Notes e To find out how to activate the headset refer to the Chapter To activate headset operation page 58 e To call a user dial the user s phone number and press the Call key or Loud speaker key e For more information refer to your headset s operating instructions Using the Display and Operating Elements The following sections explain how
14. and press the Select Foxkey General i Scroll to General and press the Select Foxkey Own ID Scroll to Own ID and press the Select Foxkey y gt Name call number and communication system are displayed E Local IP settings Aastra 5370ip The IP relevant data for your phone is stored in this menu The input of this data is pass word protected it can therefore only be carried out by your system administrator You can how ever call up the data Menu Press the Menu Foxkey Settings i Scroll to Settings and press the Select Foxkey General Scroll to General and press the Select Foxkey a Scroll to Local settings and press the Select Foxkey e a y P relevant settings retrievable 62 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 TM Personalizing Your Phone Protection This section explains how you can protect yourself against certain types of call E Do not disturb Call waiting Intrusion Announcement Forward You want to protect yourself against certain types of calls You can set your phone so that these functions are not permitted on it Ask your system admin istrator whether these functions are enabled on the system Menu Press the Menu Foxkey Settings E7 Scroll to Settings and press the Select Foxkey Protection DY lt Protection setting gt DY lt Setting value gt Scroll to Protection and press the Select Foxkey Scroll to the required protection settings and
15. call number to appear on the terminal display of a called party in the pub lic network You have two possibilities e Ifyou never want the phone number to be displayed set CLIR permanently e To suppress your call number display for certain calls only select the function CLIR per call before dialling your party s call number This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 67 You can also execute the function with a procedure see User s Guide Procedures Before the call r Press the function key for lt CLIR gt Notes e CLIR works only with external calls e This feature depends on the range of services offered by your provider WE Tracking a Malicious Call Your are being threatened or molested by a call You want to identify the caller Using the MCID function MCID Malicious Call Identification the provider records the following call data Your phone number the caller s phone number and the date and time of the call MCID has to be enabled by your provider Your provider will inform you about accessing the recorded call data This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 67 During a call Ral Press the function key for MCID MCID After the call do not hang up press the function key for MCID MCID while you Fa al hear the busy tone E Personal call routing You wan to specify which
16. command again with a second keystroke key LED off Menu y Settings Function key lt Function gt BY Function key oy lt Function gt Storing a function under the Foxkey Press the Menu Scroll to Settings and press the Select Foxkey Scroll to Keys gt Foxkey and press the Select Foxkey Display shows choice of key types Scroll to Function key and press the Select Foxkey gt The currently set function is displayed with Mj Select the function you want and press the Select Foxkey gt The further prompting depends on the function see Chapter Supplemen tary features page 21 Once you have made all the settings the function is stored under the key Note Besides the predefined functions you can also define your own function For more information please refer to the Chapter Function Commands page 73 To store a function under a configurable key Press the key and hold it down for a moment Display shows choice of key types Scroll to Function key and press the Select Foxkey The currently set function is displayed with Mi Select the function you want and press the Select Foxkey gt The further prompting depends on the function see Chapter Supplemen tary features page 21 Once you have made all the settings the function is stored under the key Note Besides the predefined functions you can also define your own function For more information please refer to the Chapter Function C
17. destination Menu Press Foxmenu gt Foxkey Menu Forwarding E ki Scroll to Forwarding and press the Select Foxkey Call Forwarding Scroll to Call Forwarding and confirm Ok with the Foxkey 34 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 i 99 SU plementary features User Scroll to User and confirm Ok with the Foxkey Enter the user s phone number and confirm with the Ok Foxkey Forwarding is activated Notes e You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for e If a call is to be forwarded only when you are already in a call select Call for warding busy e You can also forward to your Voice Mail see Chapter Forward to Voice Mail page 36 to a Message see Chapter Forwarding to a message page 36 or to a Pager e You can deactivate forwarding using Menu gt Activated features gt Deactivate Foxkey e You can also activate forwarding by remote control see Chapter Setting functions by remote control page 48 E Forwarding a Call on No Reply CFNR You want calls that you receive on your phone to be forwarded to another destination Both your own phone and the other destination will then start ringing The system configura tion determines whether or not there is a ringing delay at the other destination Whoever goes off hook first answers the call Depending on the system configuration Ca
18. display shows the line key and the properties with which you can con figure the line key Note The Personal key is also treated as a line key Scroll to Line key and press the Select Foxkey Set the Audio settings Scroll to the required audio settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Setting possibilities for ringing e Off for no ringing tone On for instant ringing tone and ringing tone Del 10s Del 20s and Del 30s and confirm Ok with the Foxkey e You can listen to each setting using the Jest Foxkey Setting the answering mode Scroll to Answer and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Setting possibilities for answering Key to answer the call by pressing the line key Handset to answer by picking up the handset and Hands free to answer automatically with hands free Notes e The Handset and Hands free settings only work when the ringing signal is acti vated If you select answer using Handset or Hands free you must also specify the Priority with 1 being the highest priority and 8 the lowest eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Ii Personalizing Your Phone Formulating Functions This section explains how to activate an individual function for example call forwarding uncondi tional with the aid of function commands and how
19. of the Aastra M535 is taken from the phone Menu Press the Menu Foxkey Settings Sih i Scroll to Settings and press the Select Foxkey Display i Scroll to Display and press the Select Foxkey lt Display setting gt Scroll to the required display settings and press the Modify Foxkey t Select the required setting and confirm with the Ok Foxkey a gt The setting is stored 54 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 ITM Personalizing Your Phone Setting the Ringing Properties Audio This section explains how to set your phone s ringing tone properties E Setting the ringing volume during ringing You want to adjust the ringing volume You can adjust the ringing volume while the phone is ringing Quieter Press the key Louder Press the key E Setting the Volume during a Call You want to adjust the volume while in a call This automatically adjusts the volume of the handset and loudspeaker The new volume will remain stored even after the call is ended Quieter Press the key Louder Press the key 55 Personalizing Your Phone mamm E Setting the Ringing Properties You want to change the way in which your phone rings You can set the ringing volume the ringing melody and the speed Note Please note that the ringing volume may be reduced if Aastra 5370 is not connected to the power supply 56 Menu kr Settings S
20. the digits 0 to 9 E Enter the letters You can also use the digit keys to enter letters and special characters A number of letters and special characters are assigned to each key To enter letters using the digit keys you need to be in text mode The text mode is activated automatically if the phone is expecting a text input You can switch back and forth between number mode and letter mode during your input abc gt 123 Switching between number mode and letter mode during your input kr Press Foxmenu gt Foxkey abc gt 123 or 123 gt abc E Digit keys The characters are assigned to the digit keys as follows Press the relevant digit key repeatedly until the character you want is displayed eee o agai aos ABC2ZAAAG 17 F ee hr di T abc2 DEF3E oa GHI4 23 gt def3 e T a ghi4i E JKL5 E MNO6NO Wo jks om mnob6nogo a_i P Q R S 7 a T U V 8 ra pam pqrs7B ko Om tuv8 ey ee Z o w 0 a WAYA a a lt gt ESE AKS lt Space gt Using the Display and Operating Elements Hx E Switching between Upper and Lower Case You want to switch between upper and lower case while making an input in text mode Upper case input is automatically activated when the first letter is entered The text mode then automatically switches to lower case input You can use the Foxkey to switch manually between upper case and lower case input a gt A Switching between upper case and l
21. the ring back tone To activate a callback request Press Foxmenu gt Foxkey Callback Put the handset on hook gt The display shows Call expected Back to the idle state Press Foxmenu gt Foxkey End Callback remains activated Note The call back is stored in Menu gt Activated features as long as it was not answered or cancelled by the system Reset callback Press Foxmenu gt Foxkey Deactivate Callback is deactivated Note You can only have 1 call back activated at a time and only 1 call back can be expected from you Your callback request will automatically be cancelled by the system after about half an hour E To answer the callback request Someone has asked you to call back You can tell this from the lit attention LED in the idle state The display reads Call back requested Call To answer the callback request Press Foxmenu gt Foxkey Call The phone number is dialled Clear callback Press Foxmenu gt Foxkey Delete Callback is deleted Note The call back can be changed via Menu gt Activated features gt FoxkeyDelete or Answer as long as it was not answered or cancelled by the system 27 Supplementary features M WE Call Waiting on an internal user You want to talk to an internal user However the person is busy As a result of your call waiting the person hears a call waiting tone and your phone number or name appears on his display The person can either answer or rejec
22. to Language and press the Modify Foxkey T y The set language is displayed with Mi lt Setting value gt aan Select the required language and confirm with the Ok Foxkey eel y The display text appears in your selected language E Configuring the DTMF mode You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone Menu Press the Menu Foxkey Settings E7 Scroll to Settings and press the Select Foxkey General E7 Scroll to General and press the Select Foxkey DTMF Scroll to DTMF and press the Modify Foxkey Activate or deactivate DTMF and confirm Ok with the Foxkey eo on y The setting is stored 59 Personalizing Your Phone mamm E Changing the PIN You want to change the PIN used to lock unlock your phone see Chapter Locking Your Phone page 37 and Unlocking Your Phone page 38 The factory setting is digit combination 0000 you can select any 2 to 10 digit combination for your new PIN If you have forgotten your PIN your system administrator can reset it to the factory setting Note Your PIN applies to all your terminals 60 Menu y Settings oy General a lt Old PIN gt amp 3 lt New PIN gt s lt New PIN gt s 5 Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to General and press the Select Foxkey Scroll to PIN and press the Modify Foxkey The display reads Old PIN Ente
23. to assign it to a key E Function Commands You can use function commands to define a function to suit your personal requirements A function can consist of one or more function commands function codes and the phone number You can either carry out a function directly or store it under a function key select con figurable function Tab 1 The following function commands are available wooo eme Disconnect and reseize the line Tab 2 Examples of how to define a function Seize line I dial phone number last dialled R Seize line I and dial phone number 201 Seize line I 1 21201X activate call forwarding unconditional 21 to phone number 201 disconnect X Notes e Text mode has to be activated before you can enter function commands e Functions that are not available via the menu can be activated using pro cedures see User s Guide Procedures e You can either type in a procedure directly or store it under a key You can only activate certain procedures if the same function cannot be obtained via the menu e The availability of certain procedures may be restricted depending on the system and software version E Procedures A list with all the procedures can be found at http www aastra com docfinder User s Guide Procedures 73 Further information The following sections contain more useful information about your phone TROUDIESNOOUI
24. to operate your phone quickly and simply B IE MEE E esac neater eueencseaseesoes 15 Key EE EEE E TA A E ET TTE E 16 U EEE EAE A A EEEE EEA 17 Menu Guided Navigation ccc cece cece cence ence ence eneenenes 19 DIGHGIS E EE pe eean civ E E 20 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Min Using the Display and Operating Elements Display E Display symbols and display text New events such as a call in your absence a new message or activated functions e g Forward ing are signalled on the display in the idle state by a symbol or a display text You can then use the relevant Foxkey to call up the information P End kr If more Foxkeys are available Press the gt gt Foxkey Retrieving detailed information Press the right navigation key Function activated The activated function or selected setting is indicated by a check mark Deleting the display text Press the End Foxkey The display returns to the idle state the function remains activated Using the Display and Operating Elements Hx Keys E Pressing a Key A key may have various functions depending on the situation and the operating mode The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment Here are some examples kF Press the Foxkey lt long gt Keep the Foxkey held down for a moment about 2 seconds lt 2x short gt Press
25. 36 POKOI arna EEE A TE E E EE 2 16 Index m Function Commands eeeeeeeenees 73 Function key ccc cece cece e eee eeeeenes 69 Function MCID Malicious Call Identification 46 G GNU licence provisions c cece eee eee 76 H Hands free microphone 0c cece eee eee 2 Hands free operation cece eee 12 57 Padal s650ut eae Eror ECTE EEEE TIIE ees 13 l IAS TANAUIOM soda saresecneetee veneseneseroeeus 77 Intended Purpose 0e5 lt n40050n sbewend oxaesess 6 INTrUSION o rer ccceuseseeeeuetewtesaucnausst ec 63 IP connections ssssesusussrsosesorsesese 83 K Key DIOCK lt 5 451cnenceasecageaeeesdaddeieaaeiases 2 Key PRONG 5 woneuwet annan ECEE EAN DA 51 L labels otis toe e E E EAEE 3 86 LED aeae cet E S sae 2 20 69 LED dISPlay crirsirreridieiriririesirer ie oon 3 LING KEVS cccnvssavvenveduevesteriwstedessens ys 51 Local IP settings ssssssisrerereteres rtt irran 62 LOCK EEEE T oe A E E Ks 37 Logging the IP phone cc cece eens 84 Logging your phone on ee eee e eee 82 Loudspeaker key cece cc eee tee eeeennes 3 M M535 display contrast cece eee ees 54 Maintenance c cece cece eee ee eee eeeees 5 Makes announcement to team partner 50 Making 2 Call ici nceenvaseseesseesoued seveuewaxd 9 Making a call ona third party phone 43 Malfunctions jcisaaeuareeicrcrmherceeere oawe eed 75 MEID oe aa e i Sek Piew a
26. Audio g lt Audio setting gt g lt Setting value gt E Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to Audio and press the Select Foxkey Scroll to the required audio settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Note To list to all the settings use the Test Foxkey eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 TT Personalizing Your Phone Hands free and headset settings This section explains other ways in which you can make calls with your phone E Automatic Hands Free Mode You want to answer a call without picking up the handset or pressing a key You can choose whether your phone should immediately and automatically activate hands free operation after one ring for internal calls or announcements Menu Press the Menu Foxkey Settings E7 Scroll to Settings and press the Select Foxkey Audio Scroll to Audio and press the Select Foxkey Autom Hands free lt Setting value gt Select the setting value for which you want to switch automatically to a ks hands free and confirm Ok with the Foxkey a a gt The setting is stored Scroll to Automatic hands free and press the Modify Foxkey 57 Personalizing Your Phone mamm E To activate headset operation You have connected a headset and now want to activate the headset mode A headset can be connected i
27. EE nEaN E Ea 3 34 Accessing the menu cece cece eee ee ee 19 Activate deactivate DTMF mode 42 Activating Deactivating a Discreet Ring 45 Ambient conditions c cece eee e ees 5 Announcement 0 1 doecnande ironies ehwueawee es 63 Answer the pager cccc cece ee eeeeeeeee 44 Answering a Call cc ccc cece eee een eeee 10 Answering a Call on a Line Key 51 Answering a General Bell 008 45 Answering Call Waiting eee eeee 28 PUG EN EN E TAE EEE A TE EET 55 Automatic Hands Free Mode 65 57 B BIOKCnING accececseenengueeaueneuessaeesouee ses 31 C Call durati ci cour cher ceanss case cxuweeaesesex 10 Call Forwarding on No Reply 08 35 Call Forwarding Unconditional 34 36 CKY towtwatecdesat athens caekeieseaness takees 3 COMMIS axcou tc ts koe terraces ANETARE EEn 25 Call WAITING 6nicaceae se beseenen sees aenaae erase 63 Call waiting on an internal user 28 Calling a Team Partner cece eee eens 49 Changing the PIN ccceee cece eee eeee 60 Charges aie io wedone dee sa lt incdenmendeday 10 30 43 Cleaning aKey sa lt cecadichcacediuerndesnavereyds 71 OUR Sieccasicotacccacouceascoemeansseacseeene 46 Communication system cece eee ees 62 COMMErENCE Call ss2sciceveteesiteees eeceeesee 32 Configurable Keys ccc cece cece ee ene ees 3
28. HE Equipment provided Handset connection Telephone connection cable cable Aastra 5370 Telephone and handset Stand rest can also be used as a Quick User s Guide and mounting frame for wall mounting safety information C 78 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Ms Installation and First Time Operation Options Plug in power adapter if the power supply is not supplied via the LAN only Aastra 5370ip Aastra M530 expansion key module with write on labels incl stand rest and connection cable 79 Installation and First Time Operation HT Setting up and mounting the phone With the aid of the supplied stand rest you can set up the phone as a desktop phone or mount it to the wall E Setting the phone up as a desktop phone You can set up the phone either at a 40 or a 25 angle To do so insert the stand rest in different positions into the back of the phone until it snaps into place e Insert the stand rest as indicated on the installation diagram until it snaps into place e Connecting the handset Plug the connector on the shorter straight extremity of the hand set cord into the socket on the handset Plug the connector at the loose extremity of the cord into the handset socket on the underside of the phone To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest e Connect the phone as indicated in chapter Connecting Aast
29. KOIAL s 0 cowaduepineniaeess cute tewetoceses 22 R Read Text Messages ccceeeceeeeeeeeee 41 Receiving an Announcement 30 Redial eee E E ike 11 26 Redial KOY sonig sintine ANTERE REEE ANNADSA 3 REJECU neee e e E E E es 39 Reject a call during the ringing phase 39 Remote control cc cece cece cence ee eeees 48 Requesting a Callback ccc cence ee 27 Resetting activated features 005 20 Ring Alone srsrcserirerererierecenireri renine 47 Ringing melody c cece cece eee e ne eeee 56 RINGING properties cccecccecreeevsvesvexassas 56 Ringing speed cece cece eect eee eee eeee 56 Ringing volume cece cece cece eee e eee 56 S Safety Information cece cece eee eens 5 Selecting the Language ccceeeeees 59 Selecting with the Foxkey eeeaee 26 Send text messages cece cece eee eens 40 Set the ringing volume cece eee ees 55 Setting the display cece eee eee eens 54 Setting the Ringing Properties 55 Setting up the phone 0c cece eee ees 80 E E A tia tere Pen E TE O EET 3 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 ms dex NAS EA hans eet eee osceee ceenaaene 20 Software dependency eccee eee eeees 76 Starting an Announcement 000eees 29 Store a function under a key 000 69 Store a p
30. NG ere ar EIE TALEE EEO OENE AE A 75 Declaration Open Source Software Aastra 5370iP cece eens 76 System and Software Related FUNCTIONS ccceeececnencneees 76 74 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems E Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone see chapter Installation and First Time Operation page 77 Handset off hook no dialling tone no display Make sure the phone cord is correctly plugged in to both the phone and the LAN socket see chapter Installation and First Time Operation page 77 Display reads Not configured handset off hook no dial tone Your phone has not been assigned a call number Contact your system administrator for more informa tion The display reads Trying to register The telephone cannot be registered Contact your system administrator for more information Display is working but connection is not possible Your phone may be locked Unlock your phone see chapter Unlocking Your Phone page 38 Freely configurable keys cannot be configured The configuration may be locked Unlock your phone see chapter Unlocking Your Phone page 38 The key for a reconfiguration may be locked in
31. No Reply activated Voice Mail retrieved Retrieve parked call Foxkey Telephone locked Loudspeaker hands free mode activated Private number Team key eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Security E Safety Information Failure to observe this information can be hazardous and infringe existing laws Fa OS BR x Connections Always plug the phone cable connectors into the appropriate sockets Do not modify the connections in any way Mains connection Use the original power supply only Connect the power supply only to power sources that conform to the indications on the device Maintenance Make sure all installation and repair work is carried out by a specially qualified techni cian Always use a soft moistened or antistatic cloth to clean your device Do not use chem icals or other chemical products Cost control You should protect your telephone with a PIN so that no one can make phone calls at your expense A code will also protect your personal settings Ambient conditions Do not operate the device outside the temperature range of 5 C to approx 40 C Avoid direct sunlight and other sources of heat Protect your device against the wet excessive dust corrosive liquids and steam Do not expose your device to electromagnetic fields electric motors household appli ances The speech quality could be affected To prevent interference avoid placing y
32. ae eos 11 Using the Display and Operating Elements cccccccecccccccccccceccecceces 14 DUS OA orcas ea oo yee any eae une aes vena ee ae ee pee eae Cree 15 Gy Seah ee ee ee eee one een ee een aera eee poet eee eee ene 16 WAI nage creed page eee ao eea ue en rd ee E E eae es oes eee ene ob eee TETO a heuer eas 17 Memu Guided NaVIgatlon lt cassnenesisanadeanehaeegetesweaseeeweas EEEE weneeoerae eal 19 UE a E eae en en er ee er EEEE E ee eer ey TEET ee Te ee ere 20 Supplementary TOA OS oni i5 45 04 beh SA HOSE RGN RST RKEESEd RE EKOONE RC EN ENA NANNA 21 Makingvand answering calls ss3s20scaiacanyGsariwede eae Glaveewet ARITE RR RSS 22 Using functions while in a call ccc cece cence cent ene e nee en eee eeeneeees 31 Organising absences from the desk 0 ccc cece ence ence n eee e ene e eee eeeenaeeeenes 34 Functions for special situations si iu dsn Soaads eed trees bien 6o a608 biuweendeteaeeacseeeeeeanenss 39 Setting functions by remote control cece cence ene e eee ee ene RETEA 48 Organisation Within the Team cece ccc cece cece eee e eee eens teense eeeeeennes 49 LG EY Geauga eye eee eens cxeaesieee oni eneee tates eter ee EEEE aan ee 51 Personalizing Your PONG iscsisssesisssdssisedssi tian sere esen sinesewseseensianse 53 DIS DAY EEE TEI E SI EE O A ene ees eee oer ea dek denen eee 54 Setting the Ringing Properties Audio cece ccc cee eee e eee e eee ee eeeneneeee 55 Hands free and headset Set
33. aking a call on a third party phone You want to make a call on a third party phone using your personal settings for example on a colleague s phone or in a meeting room You can activate a third party phone to make an internal or external call using your personal settings even if the phone is locked for external calls You can activate the phone for a business or private call Once you have activated the phone using a procedure and your PIN dialling by your private phone book is available The called party s display shows your personal phone number and not the number of the phone from which you are making your call Any call charges incurred will be charged to you 1 Enter 36 2 Enter your internal phone number 3 Enter your PIN 4 Enter the internal or external phone number with the exchange access digit Pick up the handset The phone number displayed is dialled i Note When you hang up dialling by name and your private phone book remain available for a whole minute so you can make another call Or 1 Enter 46 for a private call 2 Enter your internal phone number 3 Enter your PIN 4 Enter the external call number directly without the exchange access digit 5 Pick up the handset The phone is now enabled the external user is called Note The factory setting 0000 is not accepted First change the PIN see Chapter Changing the PIN page 60 or using the procedure 47 see User s Guide
34. announce ment for configuration see the Chapter Do not disturb Call waiting Intrusion Announcement Forward page 63 Initiating an announcement to a team partner using a handset i Pick up the handset You hear the dialling tone lt 2x short gt Press the Team key for the team partner twice in quick succession i You hear the acknowledgement tone The display reads Announcement You can now talk lt 2x short gt Initiating an announcement to a team partner using hands free mode Press the Team key for the team partner twice in quick succession You hear the acknowledgement tone The display reads Announcement You can now talk Note Depending on the Team key s configuration you are immediately connected with your team partner s caller as soon as you pick up the handset 50 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 99s Supplementary features Line Keys This section explains the different options provided by your phone if your system administrator has assigned you one or more configurable keys as Line keys Line keys turn your phone into a key phone A line has a number which can be used to make an external or internal call One or usually sev eral phones can be connected to this line for example in a travel agent s all the staff assigned to handling Europe as a travel destination A Line key has an LED to indicate the line s status and lets you answer calls on that line
35. apt the phone s basic settings to suit your personal requirements ISDA AEAEE E E E EE ees ecabre E EO 54 Setting the Ringing Properties AUCIO 0ccccececeneecenence 55 Hands free and headset settings ccc cece cece ce ceeenenenenes 57 General SENGS lt 4b caneuyeeexn se hngeeehauieciwers sve naeetn enero 59 PIOLCCHON oeri cece inser sonacsnasonsareexecsnasgushsadioaka aa 63 Phone Book Management 0 cece cece cence cence en eenensenenes 64 Configuring Voice Mil ccc cc ccc cece cece cence teen en eeeeeenes 66 CONIU KYS rrgs t decane E AETA careers eee EE EAEEREN 67 Conliguring LINC KEYS ci nianec Sewkbewbuswatatectsavaethataxkexncneas 71 Formulating FUNCUON Siiin1eenes0teaasdoseeneiaeecevansenreseend brads 73 53 Personalizing Your Phone mamm Display This section explains how to set display properties E Setting the display You may find the display is too bright or too dark You can adjust the display contrast Menu Press the Menu Foxkey Settings E7 Scroll to Settings and press the Select Foxkey Display DY lt Display setting gt DY lt Setting value gt Scroll to Display and press the Select Foxkey Scroll to the required display settings and press the Modify Foxkey i Select the required setting and confirm with the Ok Foxkey eon y The setting is stored E Setting the Aastra M535 display You can adjust the M353 display contrast The backlight setting for the display
36. as indicated in the following figure e Plug the cord into the supplementary equipment sockets on the underside of the phone and the Aastra M530 M535 expansion key module e Feed the connecting cable through the strain relief on the underside of the Aastra M530 M535 expansion key module e Plug the phone cord back into the socket on the underside of the phone The expansion key module Aastra M530 M535 is now ready for operation e Depending on the type of power supply you may need an additional power supply unit for your expansion key module If there is an under supply of power a message appears on the display Contact your system administrator for more information 85 Installation and First Time Operation HT Labelling the Aastra M530 expansion key module Write on labels for the configurable keys can be found on the internet at http www aastra com docfinder as an electronic document You can fill out the fields directly on your PC and then print out the labels Label the write on labels on the PC print them page scaling for printing none and cut them out Carefully remove the transparent cover next to the configurable keys Place the write on labels into the recesses next to the configurable keys Carefully replace the transparent cover 86 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 A dex eee F Procedures serseri snur i n aan kana sess cae 73 A ADe e HEV soenan F
37. ber displayed is dialled Dialling with a Configurable Key You want to call someone whose phone number is stored under a configurable key You can dial the person by pressing the corresponding key To find out how to configure a configurable key refer to the Chapter Configuring Keys page 67 lt 1x short gt Activate the key s first allocated function teal Press the key once gt The key s first allocated function is displayed lt 2x short gt Activate the key s second allocated function eel Press the key twice in quick succession gt The key s second allocated function is displayed a Pick up the handset i The phone number is dialled 26 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs SU pplementary features E Requesting a Callback You want to talk to a certain person The person is busy or does not answer You can make call back requests to both internal and external users Not all providers support this function If the called party is busy you can activate an automatic callback In this case your phone will start ringing as soon as the party you are trying to reach goes on hook When you pick up the handset the person you want to call is dialled directly If the called party does not answer you can also request a callback The user then obtains a message indicating your callback request on his display Callback Deactivate kr You called someone and hear the busy tone or
38. c cece cece een n ene e cece enenes 31 Organising absences from the desk ccccececececeeeeeneneues 34 Functions for special SituAtiONnS ccc cece cece cence een eneenenes 39 Setting functions by remote control ccc cece cece eect ence eeeee 48 Organisation Within the Team ccc ccc cece cence eee n ence ennenes 49 LINC TCS ac0nss boas quad E E E EE E E sues caus ETAT 51 21 Supplementary features M Making and answering calls This section explains some convenient features provided by your phone for making a call E Dialling by Name Quickdial You want to make a call by entering a name Requirement The name and the corresponding call number are stored in one of the system s phone book or in an external phone directory connected to the system With Quickdial you only need to press the digit keys for each letter once even though each key is assigned several letters An efficient algorithm provides quick search results The surname and first name have to be separated by a space key for example no s 6 6 7 for Noble Stephen Ask your system administrator whether you should start with the surname or the first name Notes To be able to search in an external phone book using Quickdial you need to press the key or 0 key before entering the first letter The response time may vary greatly depending on the size and the number of phone books connected Press each of the corresponding digit ke
39. call you transfer the phone number belonging to the active Line key The call charges are recorded separately for each Line key J Enter the phone number Press a free Line key i gt The Line key lights up The line is selected Pick up the handset The phone number is dialled if Note Depending on the configuration of a line key the caller is called directly in hands free mode WE Park call on line key You are connected with your call partner via a Line key and decide to park the party You can park your call partner on the current Line key Park Press the Park Foxkey kr gt The Line key flashes slowly To retrieve a parked call Press the relevant line key You are now back through to the parked call partner E Switching active lines You are in a call and want to answer a call on another Line key or make a call You can switch lines by pressing a key The active call is automatically parked locally Parking the call and switching lines Press the Line key you want The active call is parked The call on the selected line is activated a To retrieve a parked call ae Press the relevant line key You are now back through to the parked call partner Note You cannot take a call on a line between two other call parties by pressing the corresponding Line key 52 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Personalizing Your Phone These sections explain how to ad
40. ck up the handset Note The factory setting 0000 is not accepted First change the PIN as described in chapter Changing the PIN page 60 or use procedure 47 see User s Guide Procedures If you have forgotten your PIN your system administra tor can reset it to the factory setting 30 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs SU pplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call E Enquiry Call During a Call You want to call someone else briefly without losing your current call partner Then you want to resume your conversation with your original call partner With the Enquiry call function you can call someone else in the middle of a call and put your Original call partner on hold You can make enquiry calls to both internal and external users Enquiry call You are making taking a call kF Press Foxmenu gt Foxkey Enquiry Enter the phone number of the enquiry call party Enquiry call party is called 1st call partner is on hold F Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for End call To end the enquiry call kF Press End key or Foxmenu gt Foxkey End call You are now back through to your first call partner Notes If your enquiry call party hangs up and you also go on hook b
41. ction Wall set e Carefully slide the phone upwards out of the stand rest e Disconnect the phone cord and remove Connecting Aastra 5370 E Connections IS Telephone connection i Connecting the handset Connecting the headset OLIT F Connecting the Aastra M530M535 expansion key module or power supply E Connecting your phone to the system e Plug the connector on the phone cord on the underside of the phone into the socket with the phone symbol e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest e Plug the other end of the cable into the phone socket outlet e Set channel selector switch on the underside of the phone Contact your system administra tor for more information E Logging your phone on Your system administrator has to prepare the system before you can log on your phone 82 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Ms Installation and First Time Operation Connecting Aastra 5370ip E Connections Connecting to the IP network Connecting a PC if required Connecting the handset Connecting the headset Connecting the power supply eet oN Connecting the Aastra M530M535 expansion key module Note Your system administration will take care of the IP addressing and the commis sioning of the phone The IP addresses and other information about your phone is available in the setting mo
42. dding new contact Press the Add new contact Foxkey select the number type you want and con firm with the Save Foxkey 65 Personalizing Your Phone mamm Configuring Voice Mail This section explains how to set your Voice Mail E Personal greeting You have the possibility of recording up to three different greetings If no personal greeting is activated or if none is available the global greeting is activated automatically provided it has been recorded Contact your system administrator for more information Menu a Voice Mail lt Greeting gt BY lt Greeting gt lt Greeting gt BY 66 Press the Menu Foxkey Scroll to Voice Mail and press the Select Foxkey Recording a greeting Select the greeting you want and press Foxmenu gt Foxkey Record Now record your personal greeting text Note You can improve the voice quality by recording the text through the handset Listening to the greeting Select the greeting you want and press Foxmenu gt Foxkey Listen You can monitor your personal greeting text and re record it if necessary Select the greeting Select the greeting you want and confirm with Foxmenu gt Foxkey Ok The announcement last recorded is automatically activated Notes e To find out how to configure call forwarding to your Voice Mail refer to the Chapter Forward to Voice Mail page 36 e More information on Voice Mail can be found in the Operating Instructions for the Voice Mai
43. de E Connecting your phone to the LAN This phone communicates via the same connection as your PC IP network LAN This means you do not need a special phone connection Ask your system administrator if you have any doubts about your phone s connection e Connecting the LAN cord not included in the scope of delivery to a LAN socket e Plug the connector at the loose end on the underside of the phone into the LAN socket e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest 83 Installation and First Time Operation HT E Connecting your PC to the LAN If required you can connect your PC or another LAN device to the phone for example a printer e Connecting the LAN cord not included in the scope of delivery to the PC s network socket e Plug the connector at the loose end on the underside of the phone into the PC socket e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest E Connecting the power supply If your LAN supports Power Over Ethernet PoE the phone will be powered via the LAN cord and you will not require a power adapter If your LAN does not support PoE or if you have installed a switch between the LAN and the phone that does not support PoE you will need the optional power adapter to power the phone Note Only use the optional original plug in power ada
44. e Number key Y To store a phone number under the Foxkey Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to Keys gt Foxkey and press the gt Select Foxkey Display shows choice of key types Scroll to Number key and press the Select Foxkey Enter phone number and name and confirm with the Ok Foxkey gt The allocated function is stored To store a phone number under a configurable key Press the key and hold it down for a moment Display shows choice of key types Scroll to Number key and press the Select Foxkey Enter phone numbers and names and confirm with the Ok Foxkey If you have an Aastra M535 expansion key module connected you can also select the number type business number mobile number or private number Notes e The text mode for letter input is automatically activated e You can use the Correction key to delete any incorrect character e You can store only one call number on a configurable key of the Aastra M535 expansion key module eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Ts Personalizing Your Phone E Store a function under a key function key You want to retrieve a frequently used function for example call forwarding on no reply using a single keystroke rather than having to enter it by hand Usually the function is assigned so that you activate the function with the first keystroke key LED lit and deactivate the
45. e call you can initiate an enquiry call to someone else You can broker between the parties of the conference and the enquiry call party Depending on the system a conference call can consist of up to 6 conference participants You can hold a conference call with internal and external users Conference To connect the call party on hold kp Press Foxmenu gt Foxkey Conference The call party on hold is now included in the call Note Depending on the system s configuration you may hear an attention tone Leaving a conference call m an Put the handset on hook The other conference parties remain in the call E Transferring a Call Partner You want to put your call partner through to someone else With the Enquiry call function you can connect your call partner with someone else You can connect internal and external users with one another Enquiry call Press Foxmenu gt Foxkey Enquiry call kp 1 Your original call partner is put on hold Enter the other party s phone number The other party is called Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Connecting with notification Wait until the person has answered the call Announce the call party Sae Put the handset on hook or press Foxkey Connect FME gt 1 Your call partner and the other person are now connected with each other Note If the other user does not a
46. e from which you last picked up a i a call lt Phone number gt Enter the number of the phone from which you want to pick up the call and s mj confirm with the Ok Foxkey l You are now through to the caller 41 Supplementary features RTT E Using the DTMF Mode Activating deactivating DTMF You want to be able to use your phone to control other equipment or to access certain services such as remote polling of an answering machine or telebanking For these services you need the DTMF mode In the DTMF mode each key press generates a tone If for example you key in a call number dur ing a call your call partner will hear the tone signals You can specify whether the DTMF mode should be generally activated or deactivated see Chapter Configuring the DTMF mode page 59 DTMF is activated as the default dialling mode If the DTMF mode is generally deactivated you can activate it and deactivate it again temporar ily during a call You re in a call and the DTMF mode is generally deactivated You want to activate the DTMF mode temporarily DTMF Press Foxmenu gt Foxkey DTMF kF gt The display shows Enter number DTMF You can now enter the DTMF char acters Deactivate Resetting DTMF mode kF Press Foxmenu gt Foxkey Deactivate Note When you hang up the DTMF mode is automatically deactivated again 42 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Di 9 Supplementary features E M
47. e that with implementing the 7 7 system the Office 70 Office 70IP is renamed in Aastra 5370 Aastra 5370ip e Changing Terminal Names Please note that with implementing the I7 7 system the Office KBM and Office DKBM are renamed in Aastra M530 Aastra M535 e Your system administrator can set up several terminals for you that hold all the same phone number If you are busy on one of these terminals you are busy for all further incoming calls But you are able to make further outgoing calls on the other terminals E Intended Purpose This phone is part of the Ascotel IntelliGate communication system and is intended to be operated on that system Ascotel IntelliGate is an open modular and comprehensive communication system that com prises the IP PBX referred to in the end user information as the system a vast number of expansion cards and modules and a complete series of system terminals including IP system terminals The system and all its component parts were designed to cover in full all the telecom munication requirements of companies and organisations with a single user friendly solution The individual components of the overall system are fully compatible and must not be used for other purposes or replaced by third party components except when connecting other author ized networks applications and terminals to the interfaces provided specifically for that pur pose eud 0830 2 1 17 7 10 2008 eud 0830 2
48. ee eeees 3 WwW Wall MOUNUNG lt s seeeeeseeceunerecesesnees 81 89 Declaration of Conformity Aastra Technologies Limited hereby declares that the equipment Ascotel und Ascotel IntelliGate and the acces sories there to comply with the basic requirements and other relevant stipula tions of Directive 1999 5 EC You will find the complete text of the declaration of conformity and other doc uments for this device and the telecom munications systems Ascotel and Asco tel IntelliGate under www aastra com docfinder Ascotel and IntelliGate are registered trademarks of Aastra Technical modifications and product availability subject to change without notice Copyright Aastra Technologies Limited CE AASTRA eud 0830 2 1 17 7 10 2008
49. er and confirm with the Ok Foxkey J kr gt The call is deflected to the desired user Notes e You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Ifthe user you want to deflect to is busy the call will not be deflected The dis play reads Busy and your phone still rings WE Reject a call during the ringing phase You do not want to answer a call You can reject a call already during the ringing phase Reject Press Foxmenu gt Foxkey Reject or End key kF The connection is rejected and depending on the system configuration the caller obtains the busy tone or he is forwarded to a preconfigured des tination 39 Supplementary features M E Send text messages You want to send a written message to an internal user You can send a text message to an internal user The text message will appear on the person s display Requirement The internal user must have a phone capable of receiving text messages You can use one of the text messages stored in the system directly modify it or create a new message Menu y Text message lt Text gt lt Destination gt og lt Phone number gt s 5 40 Press Foxmenu gt Foxkey Menu Scroll to Text message and press the Select Foxkey Scroll to New and press Select Foxkey Select one of the text messages stored in the system and press Select Foxkey Adapt or expand the
50. erkey and hang up the phone If you merely replace the handset the phone switches to the hands free mode E Using Your Phone in Hands Free Mode You want other people to join the conversation or to have your hands free while making the call The hands free mode function activates the loudspeaker and the microphone q 12 During a call Press the Loudspeaker key gt Open listening is now activated i is displayed Put the handset on hook The hands free mode is now activated C is displayed Notes e Make sure the hands free microphone is not obstructed e The sound quality is improved if you set the volume of your phone to a low setting To continue the call with the handset Pick up the handset The loudspeaker and hands free microphone are now deactivated Notes e To find out how to make phone calls with the headset refer to the Chapter Using a Headset page 13 To find out how to activate the automatic hands free mode refer to the Chapter Automatic Hands Free Mode page 57 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 CO Dialling and Phoning E Muting the Microphone In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation You can switch the microphone on and off during a call E Using a Headset Switching the microphone off Press Microphone key gt The microphone is now deactivated
51. etailed information Vertical navigation key A Bottom opens Settings scrolls downwards in the list Top opens Activated features scrolls upwards in the list E Undoing Actions To cancel operating steps proceed as follows End input without saving re Press the End key Back to the idle state in the menu rr Press the End key Using the Display and Operating Elements Hx E Other navigation possibilities Scrolling back through the menu ceo Press the correction key E Resetting activated features You can deactivate again all the activated functions e g Forwarding Barring Menu Press the Menu Foxkey a i Activated features i Scroll to Activated features and press the Select Foxkey a y All the activated functions are now displayed Reset Delete PENEN i Reset or Delete the function in question eo 4 y The function is now deactivated Signals E Indicator LED Signals Depending on the situation the indicator LEDs either flash or remain steadily lit Lr Left LED flashes i iv Phone is ringing Right LED flashes I 0 New Voice Mail message or callback received 20 eud 0830 2 1 17 7 10 2008 Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use eud 0830 2 1 17 7 10 2008 Making and answering Calls 1 0 cc ccc cece cece ence ene ee nen enenenes 22 Using functions While in Call cc
52. h the system settings 37 Supplementary features linn E Unlocking Your Phone You want to unlock your phone You can use the PIN to unlock your phone If you have forgotten your PIN your system adminis trator can reset it to the factory setting Menu gr Press Foxmenu gt Foxkey Menu Activated features i Scroll to Activated features and press the Select Foxkey lt Barring gt i Select the barring you want and press Foxmenu gt Foxkey Deactivate Bon y You are prompted to enter your PIN lt PIN gt Enter the PIN and confirm with the Ok Foxkey Free Scroll to Free and confirm Ok with the Foxkey ks The phone is unlocked a a To unlock all your terminals execute the function code 33 lt PIN gt see User s Guide Procedures 38 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs SU pplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations E Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another user With the function Deflect you can deflect calls to an internal or external user or to the Voice Mail during the ringing phase Your phone is ringing and the indicator LED is flashing To deflect the call proceed as follows Deflect T Press Foxmenu gt Foxkey Deflect lt Phone number gt o Enter the phone numb
53. he Aastra M535 expansion key module please refer to chapter Using the expansion key module Aastra M535 page 16 E Calling a Team Partner You want to call a team partner as quickly as possible Requirement You have configured a configurable key as a Team key and stored the team part ner s phone number under it see Chapter Configuring Keys page 67 Press the Team key for the team partner The phone number and possibly the name of the team partner appear on the display The team partner is called 49 Supplementary feat Ure li E Substituting for a Team Partner Your team partner is called The Team key flashes You know that your team partner is not at his desk at present and therefore decide to answer the call You can answer the call using the Team key As soon as you have answered the call your team partner is free again While the Team key is flashing i Pick up the handset You hear the dialling tone Press the Team key You are through to the person who is calling your team partner i Note Depending on the Team key s configuration you are immediately connected with your team partner s caller as soon as you pick up the handset E Starting an Announcement to a Team Partner You want to tell a team partner something without waiting for a reply With the Team key you can initiate an announcement to a team partner Requirement It is essential that the team partner has not barred his phone against
54. hone number underakey 68 Storing a Team Partner under a Key 70 Storing the contact in the phone book from the Call list scc0scceceadeeensinandeeens ors 65 Storing the phone number in the phone book fromthe call list 1c dceteermaneneceeeaeesessiayes 65 Substituting fora Team Partner 50 Supplementary features cece eee eee 21 Suppressing your call number 46 Switching lines ccc cece eee e eee eens 52 System and Software Related Functions 7 System dependency ce cece eee ceeees 76 T TEON KEY wes ies caclawedetrs ETER E PAA SERS 70 Text mode a sensaseekenaneietesseeieneneses 17 18 To activate headset operation 58 To answer the callback request 27 Tracking a Malicious Call ceca 46 Transferring a Call Partner 0 eens 32 Troubleshooting 35 666sd nendeensssdaeseesess 75 TYING 10 FeGISlEl cvs cecsesetesesdaevenvassaces 75 U UNOC aes tbeuts be etceenescernncuesereeacseece 38 Upper and Lower Case c cece eee eee ee 18 User information c cece cece cence ees 6 Usinga Headset s 0csercannvarioeeeseeannkies 13 Using the Display and Operating Elements 14 Using the expansion key module 16 Using the Team Key cceccee ec ceeeees 49 V VOICE Mall so4uctenstceseeewereescensacnrsasiexss 36 Volume cursor keys ccc cece cece e
55. ider supports this function 10 gt Put the handset on hook Ending a call in hands free mode Press the End key or the Loudspeaker key Notes e To disconnect the call simply replace the handset To find out how to make phone calls with the headset refer to the Chapter Using a Headset page 13 To find out how to make phone calls in hands free mode or in automatic hands free mode refer to the Chapter Using Your Phone in Hands Free Mode page 12 and the Chapter Automatic Hands Free Mode page 57 respectively eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 ss Dialling and Phoning Making calls This section explains the different ways you can make a call with your phone E Dialling with the Phone Number You want to call someone and key in that person s phone number With call preparation you can enter a phone number without it being dialled automatically so you have time to check the number and if necessary correct it The number is not dialled until you go off hook for example by picking up the handset For the system PBX OIP Microsoft Outlook TwixTel to identify an external number it is recom mended to enter the number in canonical format Country Code Region Code Phone Number Press the key to insert You can enter the phone number in one of the following formats e 0 004132655xxxx e 004132655xxxx e 9 004132655xxxx e 41 32 655xxxx Enter a phone number i
56. key Specify the selected phone number as default number using the Default Foxkey The contact is now stored 64 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 TT Personalizing Your Phone E Editing or deleting a phone book entry You want to modify a phone number stored on your private phone book Note You cannot modify entries in other phone books an Private contacts og lt Entry gt lt Name number gt s gt lt Entry gt oy Press the phone book key Scroll to Private contacts and press the Select Foxkey To change an entry Select the entry you want and press Foxmenu gt Foxkey Edit Modify the contact data and confirm with the Ok Foxkey To delete an entry Select the entry you want and press Foxmenu gt Foxkey Delete The entry is now deleted E Storing the phone number in the phone book from the call list You want to store a phone number from one of the call lists in your private phone book You can add a phone number to an existing contact or create a new contact Menu kr Call lists Dy lt Call list gt DY lt Entry gt DY lt Entry gt DY Press the Menu Foxkey Scroll to Call lists and press the Select Foxkey Select the call list and the user you want and press the Save Foxkey Adding to existing contact Press the Add to existing contact Foxkey select the contact and number type you want and confirm with the Save Foxkey A
57. key type ONURAN Scroll to No r EA and ge ie Ok with the Foxkey y gt The key configuration is cleared lt long gt To clear a configurable key Press the configurable key and hold it down for a moment No function gt The display shows the key type tf Scroll to No function and confirm Ok with the Foxkey a The key configuration is cleared Configuring Line Keys This section explains how to adapt your Line key settings to suit your personal requirements Your system administrator will determine whether your phone has Line keys E Setting the Response of a Line Key You want to set the response of a line key You can choose whether you also want a ringing signal in addition to the flashing Line key when you receive a call on a Line key You can configure a ringing delay for the ringing tone To answer a call you can choose between answering directly by pressing the Line key picking up the handset and using automatic hands free operation Answering an external call using automatic hands free operation is not available The following audio settings are possible Ringing Melody Speed Answer Notes Aline key can only be allocated to a configurable key To find out how to use a line key refer to the Chapter Making Calls using the line key page 52 71 Personalizing Your Phone mamm 72 lt long gt ae Line key Answer Press the Line key you want and hold it down for a moment gt The
58. l Systems Ascotel IntelliGate eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 TT Personalizing Your Phone Configuring Keys This section explains how to assign phone numbers and functions to a Foxkey or configurable key E Available keys You can store phone numbers or functions under two different keys a configurable key accessible at all times directly on the Foxkey itself retrievable only in the idle state You can assign each key with a specific type so you can trigger a particular action by simply pressing that key Choice available Number key To store the phone number Function key Activate deactivate function Team key Organisation within the team Line key Setting up a key phone Line keys must be set up by your system administrator Note For more information about the Aastra M535 the expansion key module see chapter Using the expan sion key module Aastra M535 page 16 and Expansion key module Aastra M530 M535 optional page 85 67 Personalizing Your Phone mamm E Store a phone number under a key number key You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit On each Foxkey you can store one number and name and on each configurable key you can store two call numbers and the associated names The key automatically becomes a number key 68 Menu a Settings Number key og lt long gt i
59. last name and possibly of the town name 24 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs SU pplementary features Dialling from the Call List of Unanswered Calls You want to call someone who has previously tried to reach you Your phone automatically stores the phone number of this user in a calllist and the display reads Missed calls You can now call the person back using this call list The call list of unanswered calls contains a maximum of 10 entries Show Calling a user back kF Press Foxmenu gt Foxkey Show The display shows a list of the last unanswered calls Scroll through the list until the user you want is displayed Pick up the handset i The phone number displayed is dialled Once the call has been successfully connected the entry is deleted from the call list End Clearing the Missed calls display kF Press Foxmenu gt Foxkey End Deletes the display The entry remains stored in the list of the last unan swered calls is displayed Note The call list of the unanswered calls can also be accessed via the menu Menu gt Call lists gt Unanswered E Dialling from the Call List of Answered Calls You want to call back someone whose call you answered Your phone automatically stored the person s phone number on the list of answered calls You can now call the person back using this call list The list of answered calls contains a maximum of 10 entries Menu
60. ll Forwarding on No Reply can also be activated when your phone is busy Menu k Forwarding Call Forwarding on No Reply E Press Foxmenu gt Foxkey Menu Scroll to Forwarding and press the Select Foxkey Scroll to Call Forwarding on No Reply and confirm Ok with the Foxkey Scroll to User and confirm Ok with the Foxkey Enter the phone number of the destination to which your calls are to be for warded and confirm Ok with the Foxkey Forwarding is activated Notes e You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for e You can also forward calls to your Voice Mail see Chapter Forward to Voice Mail page 36 or to a Pager e You can deactivate forwarding using Menu gt Activated features gt Deactivate Foxkey e You can also activate forwarding by remote control see Chapter Setting functions by remote control page 48 35 Supplementary features M E Forward to Voice Mail You cannot momentarily be reached on your phone If you forward to your Voice Mail a user can leave you a voice message You can use the global greeting or your own greeting see Chapter Configuring Voice Mail page 66 For more information on Voice Mail refer to the Operating Instructions for the Voice Mail Sys tems Ascotel IntelliGate Menu Press Foxmenu gt Foxkey Menu Forwarding Scroll to Forwarding and press the Select Foxkey
61. n call preparation J Press the key to enter You can use the Correction key to delete any incorrect character Pick up the handset Or Press the Call key or the Foxmenu gt Foxkey Call The enquiry call party is called E Dialling with Redial You want to call a person you have already called In the last number redial list your phone automatically stores the phone numbers of the per sons you have already called complete with their names where available You can now call the person in question using this last number redial list The last number redial list has a maximum of 10 entries Press the Redial key H Redial list is displayed Press the Redial key several times or press the down navigation key to scroll t _ through all the phone numbers you last dialled a Pick up the handset al gt The phone number displayed is dialled Dialling and Phoning memme E Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call The open listening function lets you activate the loudspeaker in addition to the handset q During a call Press the Loudspeaker key Open listening is now activated 1 is displayed Note You can continue with the call as usual using the handset Deactivating open listening Press the Loudspeaker key a second time Open listening is now deactivated Note To end a call in open listening mode you need to press the Loudspeak
62. n parallel with the handset You can switch the headset mode on and off If you answer a call in headset mode using the Call key or Loudspeaker key the call is provided on the headset Alternatively you can also answer the call by picking up the handset This phone supports wireless headsets based on the DHSG standard which allows you to set up and to end calls from the headset Ask your dealer which headsets are particularly well suited for this phone Note To find out how to make phone calls with the headset refer to the Chapter Using a Headset page 13 Menu Gr Press the Menu Foxkey Settings Scroll to Settings and press the Select Foxkey Scroll to Audio and press the Select Foxkey Scroll to Headset and press the Modify Foxkey lt Setting value gt 2 Activate deactivate the headset mode and confirm with the Ok Foxkey y gt The microphone is now deactivated is displayed 58 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 i TMs Personalizing Your Phone General settings This section explains other settings you can make on your phone E Selecting the language The display text is not in the language you want You can select a different language The menu item under which you select your language is marked by an in front of the word for language in the language of your choice e g Lan guage for English Menu Gr Press the Menu Foxkey lt Language gt l Scroll
63. nswer you can cancel the enquiry with Foxmenu gt Foxkey End call and take back the first call Connecting without notification man Wait for the first ringing tone then hang up E The other party is then called directly by your first call partner Note Recall If the other party does not answer the call comes back to your phone 32 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs SU pplementary features WE Parking a Call Partner You want to put your call partner on hold without using a phone channel as a result You can park your call partner locally A locally parked call partner can only be retrieved by the phone from which the function was initially carried out applies only to communication sys tems prior 17 7 For communication systems beginning with 17 7 the call partner can be taken at each phone assigned to you You can also allocate the Park function to a freely configurable key see Chapter Configuring Keys page 67 Park Press the Park Foxkey kF Your call partner is now parked locally P is displayed an Put the handset on hook P To retrieve a parked call party kF Press Foxmenu gt Foxkey P Connected in hands free mode a To phone with the handset i Pick up the handset Notes e With Foxmenu gt Foxkey End the display returns to the idle state As long as your call partner does not hang up he remains parked You can retrieve your parked call party using Me
64. nu gt Activated features gt Foxkey P e The procedure for central parking can be found in the User s Guide Procedures 33 Supplementary features ttt Organising absences from the desk This section explains the different options provided by your phone when you want to leave your desk Note A forwarding applies to all connected terminals E Organising absences using the Absence Key You want to leave your desk and set up your phone for your absence Your phone has an Absence key It is factory set as a call forwarding unconditional key By sim ply pressing the Absence key you can activate a call forwarding unconditional Configure the Absence key Enter the phone number of the user to which the call is to be forwarded To activate the last forwarded destination Press the Absence key Call Forwarding is activated LED is lit Press the Absence key a gt Call Forwarding is activated LED is lit Note You can configure the Absence key like any other configurable key see Chap ter Configuring Keys page 67 When you are back at your desk Press the Absence key gt The call forwarding unconditional is deactivated The phone reverts to the idle state E Forwarding Calls Call forwarding You want to leave your desk Calls for you are to be forwarded to a different destination e g phone Voice Mail pager With Call Forwarding you can forward incoming calls directly to a different
65. o specify which of your terminals shall ring acoustically when you receive a call When your system administrator has set up a phone number with several terminals you can define on which terminal a call shall acoustically be signalled using Ring Alone When you have activated Ring alone on a terminal the acoustic ringing tone is deactivated for all other terminals JJ An incoming call is signalled in the display of all terminals You can answer the call on each of your terminals Note When you have activated ring alone but deactivated the personal call routing for a terminal in parallel an incoming call is not acoustically but only visually signalled This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 67 In the idle state OO Press the function key for lt Ring Alone gt Ring Alone is activated deactivated 47 Supplementary features M Setting functions by remote control This section explains how you can alter your phone s settings even if you are not directly at your phone You are not at your desk and want to set various functions on your phone from a different phone You can activate deactivate many of your phone s functions by remote control from a different phone The remote control is initiated using a special procedure You can then enter the function commands and procedures 48 al Using remote control from a third party phone
66. of your terminals shall ring when you receive a call If your system administrator has set up a phone number with several terminals for you as well as the 5 call routings you can specify which of your terminals shall signal a call by using the per sonal call routing Your system administrator can set up up to 5 call routings You can only answer a call on terminals where the call is signalled Contact your system administrator for more information 46 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs SU pplementary features You can activate a call routing for all terminals If you have not configured a call routing the fac tory setting all terminals are ringing is used as standard This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 67 Configuring personal call routing Configuring function key and selecting function a Personal call routing Activating a call routing Personal call routing menu Overview menu Activating personal call routing in idle state a Press the function key for lt Cal routing gt Personal call routing is activated Deactivating personal call routing in idle state Press the function key for lt Cal routing gt Personal call routing is deactivated and the default setting activated e Or You can deactivate the Personal call routing using Menu gt Activated features gt Deactivate E Ring Alone You want t
67. ommands page 73 69 Personalizing Your Phone mamm E Storing a Team Partner under a Key team key Together with other members you wish to organise yourself into a team so that on the one hand you can always be reached as a team and on the other to ensure mutual substitution You can configure a configurable key as a Team key and then assign it to a team partner One team key is configured for each team member allowing you e to call one another with a single keystroke e to answer an incoming call for another team member with a single keystroke e and to select whether the flashing team key should be complemented by a ringing tone whenever a team partner is called You can configure a ringing delay for the ringing tone e to choose between answering directly using automatic hands free operation picking up the handset and pressing the Team key The following audio settings are possible Ringing Melody Speed Answer Notes e A team key can only be allocated to a configurable key To find out how to use a Team key refer to the Chapter Using the Team Key page 49 70 lt long gt a Team key oy lt Phone number name gt s 5 lt Audio settings gt Answer Press the configurable key and hold it down for a moment Display shows choice of key types Scroll to Team key and press the Select Foxkey Entering or editing phone number If the user is stored in the system the name is automatically ente
68. ou hear either your personal ringing pattern or the general ringing signal Calls with the general bell as the destination can be signalled visually or acoustically via an external piece of supplementary equipment The call can be answered on any terminal Ask your system administrator whether a general bell is set up You can answer from any internal phone Menu Gr Press Foxmenu gt Foxkey Menu Call features Scroll to Call features and press the Select Foxkey Scroll to Pick up and confirm Ok with the Foxkey General bell SY lt Phone number gt Scroll to General bell and confirm Ok with the Foxkey Enter your own phone number and confirm with the Ok Foxkey J kr You are now connected with the person who is trying to reach you Note You can also answer a general bell with the procedure 83 E Activating Deactivating a Discreet ring You do not want to be disturbed by your phone ringing However you do not want to switch off your phone Discreet ringing is available on your phone as an alternative to the usual ringing If discreet ring is activated the phone rings only once This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 67 In the idle state r Press the function key for lt Discreet ring gt gt JJ is displayed 45 Supplementary features M E Suppressing your call number from your called party s terminal display You do not want your
69. our handset in the immediate vicinity of computers radios TV sets VCRs and other telephone sets Disposal Be sure to dispose of your device and its packaging in an environmentally compatible way alternatively send it back to your supplier or servicing agent Accessories Use original accessories or specifically approved accessories only The use of other accessories may decrease performance or pose a risk to your health or safety Security STS E User information Your terminal has been supplied with a Quick User s Guide safety information and where appli cable with other terminal specific information You will find this and other documents for your device at http www aastra com docfinder More information on your terminal can be found in the documentation or your dealer s homepage It is your responsibility to inform yourself about the scope of functions operation and proper use of your equipment e Check whether you have all the user information available on your terminal whether it con forms to your terminal s version and whether it is up to date e Read through the user information carefully before putting your terminal into operation Store the user information within easy reach and refer to it whenever uncertainties arise in connection with the use of the terminal e When handing over your terminal to others make sure you enclose the relevant user infor mation E New e Changing Terminal Names Please not
70. ower case in text mode kr Press Foxmenu gt Fox key a gt A and A gt a respectively E Correcting your Input You notice you have entered a wrong digit or character You can either delete the input one character at a time or cancel the entire input To delete the last character CES Press the correction key Note With the navigation key you can go straight to the character you want to delete End input without saving Press the End key E Moving the Cursor You want to go to a certain character for an input or correction With the navigation key you can move the cursor to the left or right Move the cursor with the horizontal navigation key 18 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Mii _n Using the Display and Operating Elements Menu Guided Navigation E Accessing the menu The phone is in standby mode Menu Press the Menu Foxkey kp gt The first menu entry is displayed ih Use the vertical navigation key to scroll through the menu entries Select Press the Select Foxkey kp Accessing the displayed menu WE Navigating with the navigation key You can retrieve a particular menu entry even more simply and efficiently using the navigation key You can scroll vertically and horizontally through the different menu entries Horizontal navigation key Left scrolls back through the menu Right opens displayed menu scrolls forward through the menu retrieves d
71. phone number you want Pick up the handset The phone number displayed is dialled Notes e The search function is not affected by upper lower case and special charac ters If the phone is unable to find a matching user List empty will appear on the display 23 Supplementary features M E Dialling from external phone books If you select Advanced search you can search directly in the connected external phone books This function is not available if no external phone book is connected The surname first name and town each have to be separated by a space for example no s so for Noble Stephen in Solothurn Ask your system administrator whether you should start with the surname or the first name on Press the phone book key Advanced search Scroll to Advanced search and press the Select Foxkey t Enter the first few letters of the name you want first and last name separated E by a space Notes e Text mode is activated automatically e Use the key to enter spaces If required enter the first few letters of the town s name name and town name separated by a space until the user or a list is displayed Scroll through the list until the user you want is displayed Pick up the handset gt The phone number displayed is dialled Notes i e The search function is not affected by upper lower case and special charac ters e When searching in external phone books you must always enter portions of the first and
72. press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey y The setting is stored Note You can deactivate an activated protection using Foxmenu gt Menu gt Activated features gt Foxkey Deactivate 63 Personalizing Your Phone Mmmm Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry E Creating a New Phone Book Entry You want to store your own phone numbers You can store your own phone numbers in the pri vate phone book You may store several phone number entries business private mobile to one contact Define one of these numbers as default phone number to be used when you do not pick a specific entry For the system PBX OIP Microsoft Outlook TwixTel to identify an external number it is recom mended to store the number in canonical format Country Code Region Code Phone Number Press the key to insert You can store the phone number in one of the following formats e 0 004132655xxxx e 004132655xxxx e 9 004132655xxxx e 41 32 655xxxx on Press the phone book key Private contacts E7 Scroll to Private contacts and press the Select Foxkey New T Press Foxmenu gt Foxkey New Save Enter your contact data name business mobile private t Use the navigation key to scroll between the entries gs Press the End key if you want to close the entry without saving Confirm with the Save Fox
73. pter e Plug the round connector of the power cord on the underside of the phone into the power socket e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest e Connect the power supply to the mains E Logging your phone on Your system administrator has to prepare the system before you can log on your phone 84 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Ms Installation and First Time Operation Expansion key module Aastra M530 M535 optional You can connect 1 Aastra M530 expansion key module with 20 configurable keys or 1 Aastra M535expansion key module with 3 x 15 configurable keys to your phone Each key has an LED for visual signalling E Connections IN Connecting the Aastra M530M535 expansion key module OT Connecting further Aastra M530M535 expansion key modules symbol on i Aastra M530 Connecting further Aastra M5304M535 expansion key modules or power sup wma or ply symbol on Aastra M535 CE OOOO SO O2OOQ BEOOSOOS COO OOOO O26 OOO E Connecting the Aastra M530 M535 expansion key module Note Always disconnect the phone from the mains first before you connect disconnect an Aastra M530M535 expansion key module e Unplug the phone cord from the socket on the underside of the phone e Attach Aastra M530 M535 expansion key module to the right of the phone until you feel and hear it snap into place
74. r the old PIN and confirm with the Ok Foxkey The display reads New PIN Enter the new PIN and confirm with the Ok Foxkey gt The display reads Confirm Enter the new PIN a second time and confirm with the Ok Foxkey The new PIN is stored Notes e For each digit entered the display shows an e You can also change the PIN with procedure 47 see User s Guide Procedures eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Tis Personalizing Your Phone E Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state In addition to the date and time you can enter a personal text for the text displayed in the idle State Menu gr Press the Menu Foxkey Settings i Scroll to Settings and press the Select Foxkey Scroll to General and press the Select Foxkey Idle text oy lt Text gt Scroll to Idle text and press the Modify Foxkey Enter the text and confirm with the Ok Foxkey The text is stored a Notes e The text mode for letter input is automatically activated e You can use the Correction key to delete any incorrect character 61 Personalizing Your Phone mamm E identifying the communication system This terminal can be connected to different Aastra communication systems You can verify to which system your terminal is connected to Menu Press the Menu Foxkey Settings E7 Scroll to Settings
75. ra 5370 page 82 and Con necting Aastra 5370ip page 83 Po 80 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Ms stallation and First Time Operation E Wall mounting You can also mount the phone on the wall To do so screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest Notes e As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted you need to use a ribbon cable with a short connector for the cord Ask your dealer for a list of suppliers for a suitable ribbon cable only Aastra 5370ip e You can only connect one Aastra M530 resp one Aastra M535 option if the phone is wall mounted e Fit the screws for securing the stand rest and mount the stand rest Figure A e Connect the handset and phone cord to the phone Figure B For the correct connection assignment refer to Chapter Connecting Aastra 5370 page 82 and Connecting Aastra 5370ip page 83 e Insert the phone into the stand rest horizontally Figure C 1 and slide downwards Figure C 2 e Unscrew the cams for holding the handset Figures D 1 to D 3 e Insert the handset Si x N IN N Ra i N N 81 Installation and First Time Operation Hx E Dismantling Desktop phone e Disconnect the phone cord and remove e Carefully pull the stand rest away in the opposite dire
76. red Confirm with the Ok Foxkey The display shows the properties with which you can configure the team key Set the Audio settings Scroll to the required audio settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Setting possibilities for ringing e Off for no ringing tone On for instant ringing tone and ringing tone Del 10s Del 20s and Del 30s and confirm Ok with the Foxkey e You can listen to each setting using the Jest Foxkey Setting the answering mode Scroll to Answer and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Setting possibilities for answering Key to answer the call by pressing the line key Handset to answer by picking up the handset and Hands free to answer automatically with hands free Notes The Handset and Hands free settings only work when the ringing signal is activated If you select answer using Handset or Hands free you must also specify the Priority with 1 being the highest priority and 8 the lowest eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Ts Personalizing Your Phone E Clearing a Key You want to clear the assignment made to a configurable key The No function function is provided specifically for this purpose lt long gt GA To clear the Foxkey k Press the Foxkey with a long keystroke The display shows the
77. s sean ennreeeaesnses 82 DISQIAY sscthacnsesoteseoeecsemenereeeeeses 15 54 Display contrast cece cece eee eens 54 DISPIaYSYMDOIS sasrcsriripscsrest tider i ENEE 4 Display symbols expansion module Aastra M535 006 4 Display text for the idle state 61 DIDO SAN ga ca ane scion steti pee ary eaeaeesaens 5 Do MOt GIStUID sa icsvacees daedcesetatedes ees 63 Document information cece eee ees 7 DIMIPMOGG pemaine rena SEs EGE E 42 DTMF mode 44i4 0 4 casa esegerediateeesss 42 59 E Editing a Phone Book Entry 46 65 EMCUKGY EEEE E EE PES PE geteaveos 3 Endingatall s escresitesiisrrafrri sorri risida 10 Enquiry Call During a Call 48 31 Enters digits cscrrrrrrereri ri o nEn NN sax 17 Enters letters fesedeustacetateteadecesoeceesees 17 Equipment provided cece cece eens 78 Expansion key module Aastra M530 79 Expansion key module Aastra M530 M535 eee ee eee 82 83 85 Expansion key module Aastra M535 79 F Finding by paging system ce eee eee 44 First Time Operation cccccceeeeees 77 Formulating Functions eee eee eee 73 Forwarding 65 526 4094 9494 Readanedeae ner ensaws 63 Forwarding a Call lt csscescesasesnescoepseseseo 34 Forwarding a Call on No Reply 35 Forwarding to a message s ssssssssess 36 Forwarding to Voice Mail eee
78. t your call Requirement It is essential that the internal user has not barred the Call waiting function on his phone for configuration see the Chapter Do not disturb Call waiting Intrusion Announce ment Forward page 63 Ask your system administrator whether the Call waiting function is enabled on the system Call waiting kr User is busy Press Foxmenu gt Foxkey Call waiting You hear the dialling tone Note If the person rejects your call request or if call waiting is not possible the call is depending on the system s configuration disconnected busy tone or for warded to a preconfigured destination E Answering Call Waiting You are in a call and hear the call waiting tone Someone is urgently trying to reach you You can either answer deflect or reject the call 28 Answer kr Deflect kr lt Phone number gt s 5 Answering the call Press Foxmenu gt Foxkey Answer 1 Your original call partner is put on hold You are now connected with the party who initiated the call waiting Note For more detailed information on how to broker between callers or set up a conference please refer to the Chapters Brokering between an Enquiry Call Party and Your Call Partner page 31 and Making a Conference Call page 32 respectively Deflect call Press Foxmenu gt Foxkey Deflect Enter the user s phone number and confirm with the Ok Foxkey Call waiting party is put through Note
79. te dara g o4e 46 Menu Guided Navigation 05 19 Microphone Key aastavscoxcsewstereecvercusdenss 3 Mounting the phone cecee eee nees 80 Moving the Cursor cece cece eee eenees 18 Muting the Microphone ee eens 13 N Navigating with the navigation key 19 Navigation Key cccicuiiecicscanedeveddsseucendes 2 Not configured cece cece cece eee nee 75 Number key 23ss 2505 araceeehendaestaresaeee es 68 88 O Open Stoning s dncrssstuaveveieesecceseesaeuss 12 Open Source Software ccc cece ee ee ees 76 Operating elements ccceeeeeeeeeees 2 ODUONS secsi e EEE EE aa A EES 79 Organisation within the team 06 49 Organizing an Absence eeeeeeeees 34 P Pager a26 Ascend tab eonewe eiuuenie meer eea 44 PONG dctenetgontcteeateen une iets seca aeeaeaaeea 33 Parking on a Line key ccc cece eee e eens 52 Personal call routing ccc cee cence eee 46 Personal greeting cccceeee cece ee eeee 66 Phone book 6 i ic oc sscssecceuis ee esersieeds 23 24 Phone book key ccccceeeeeeeeeee neces 3 Phoning over a Line Key cceeeeees 52 Picking Up a Call cece ccc eee eee eee 41 POE an e e EEE A EEEE E 84 Pressing a Key cece cece cece eee eee eeees 16 Private call with PIN ccc cece eee eee 30 PROLECHIGN 44 s G4duet dn weseuecntecesutakwcoe ews 63 Q QUIC
80. text and press the Send Foxkey Select the destination and press the Select Foxkey For user and group Enter the call number and press the Send Foxkey The message is sent Note If the display reads Not available the message could not be sent eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 rs SU pplementary features E Read Text Messages Your display shows New message and the envelope symbol The right hand indicator LED is lit Show Press Foxmenu gt Foxkey Show kF The display shows the sender and the date time of the text message Read Read Message kF Select the message you want and press Foxmenu gt Foxkey Read d If the message runs over several lines use the navigation key to scroll Delete To delete the message kr Press Foxmenu gt Foxkey Delete The message is deleted the next message is retrieved from the memory Or Press Foxmenu gt Menu gt Text message gt Inbox to select the message and con tinue as described above W Picking Up a Call You hear a phone ringing in your vicinity and want to pick up the call With the Pick up function you can pick up the call from the other phone on your own phone Menu Gr Press Foxmenu gt Foxkey Menu Call features i Scroll to Call features and press the Select Foxkey Pick up E7 Scroll to Pick up and confirm Ok with the Foxkey User Scroll to User and confirm Ok with the Foxkey R ks The display shows the number of the phon
81. the key twice in quick succession ce E Using the Foxkey The Foxkey has variable functions These functions are displayed above the key Several contacts are stored under the broad Foxkey which means you need to press the Foxkey precisely under the function you want Press the Foxkey under the position where the display shows the function you kr want E Using the expansion key module Aastra M535 The configurable keys of the expansion key module Aastra M535 can be operated as the other configurable keys In addition there are the following extensions e Ifyou remove an Aastra M535 or if you modify the order of the connected expansion key modules the keys configuration does not change e The M535 display contrast applies to all connected Aastra M535 expansion key modules e The display s backlight setting of the Aastra M535 is taken from the phone e Aastra M535 consists of 3 levels with 15 configurable keys each Shift key Allows to switch between the 3 levels Press 1 x each to display the next level LED display Indicates which level is activated E g0 E gt If for example you are on level 3 of the Aastra M535 expansion key module and an event occurs on level 1 the event is signalled by the red blinking LED in position 1 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Mii Using the Display and Operating Elements Input E Enters digits The digit keys are used to enter
82. the system Contact your system administrator for more information The expansion key module Aastra M530M535 possibly has not sufficient power supply Contact your system administrator for more information Insufficient display contrast The setting for the display contrast is inadequate Change the setting see Chapter Setting the display page 54 Impaired sound quality during hands free operation The sound quality can be affected if the volume is too loud turn down the volume If the sound quality fluctuates contact your system administrator Note For all other messages faults and questions you may have contact your system administrator 75 Further information mE Declaration Open Source Software Aastra 5370ip E About Open Source Software This product contains Open Source Software from third party suppliers subject to the GNU licence provisions GPL GNU General Public License and LGPL GNU Library Lesser General Public License The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at http www aastra com docfinder Public GNU source document type The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed using the integrated web interface URL lt IP address of your system terminal gt Please read through the text carefully to find out all you need to know about your rights with regard to the licences concerned
83. tingS ccc ccc cece nce ee nee e eee eee e een eeenneeees 57 Ge eral SUNOS e a yee our ete odes beter eae cara bu e oeeae oo eds be nseuraeese cs 59 PIOLCCIIGN 4095 24dceSeoacses need oeked APEA aaran aS 63 Phone Book ManageMent cece cece cece nee eee e eee eee e eee eee e tenet eeeeeneeeenas 64 Configuring Voice Mail ccc ccc cece eee een n eee nent eee ee ene eeeaneeenes 66 Configuring KEYS 051c absc di cance ane t deme a hen RAA ae oe aa beeen RAS 67 CONNGUFING LING KEYS isss 4 00 rian eee ara e neared eae adobe nd igs dee atananed 71 Formulating FUNCOMS sssiesissitur aiina nia ASANA ANANASA ARENE RTAS 73 Further IMFOTIMATION sissssredsasr sni rean ANKENN ENEAN TRINKUS REIRE a 74 TOUDE NOOU er ea A E EEE A E E A EINAN 75 Declaration Open Source Software Aastra 5370IP 0 cece ccc cette enn e eee eennes 76 System and Software Related FUNCTIONS cc cece cece eee ence e een e eee e eee eeneeees 76 Installation and First Time Operation ccccccccccccccccccccccccccsscscesens 77 Equipment provided sacs ys5cscceindatereneseneenent ended ier rir dieere Ebr e ENRERE 78 IDO era E E E E E E E 79 Setting up and mounting the Phone ccc cc cece eee eee eee eee eee e ee eeeeeeeee 80 Connecting Aastra 5370 rererere aa a A a E a E 82 CONNECTING Aastra 3370D rerien rana AE EE E AAE 83 Expansion key module Aastra M530M535 optional ccc cece eee e eee eeennes 85 Labelling the Aastra M530 e
84. urable keys Line keys with LED incl Aastra M530 M535 expan sion key module Freely configurable as a number function or Team key Number key 1 call number press once 2 call number press twice only Aastra M530 e Function key Activate Deactivate function e Team key Makes call or answers call Announcement to a team partner press twice If preconfigured as a line key Set up or answer call via line Configure key press and hold down Write on labels incl Aastra M530 expansion key module Write on labels for the configurable keys can be found on the internet at www aastra com docfinder as an electronic document You can fill out the fields directly on your PC and then print out the labels Shift key on expansion key module Aastra M535 Switch between the 3 views Press 1 x each to display the next level LED display on expansion key module Aastra M535 Indicates which of the 3 levels is activated 000 Operating and Display Elements Hin E Display symbols Detailed information available Search mode P D Entries on the call list rE Forwarding activated F New Voice Mail Call parked m as Activate discreet ringing 2 Microphone deactivated pal ba Headset mode activated E Display symbols Aastra M535 i d Business number fr Mobile number Line key Go Other Foxkeys available Foxkey Function activated New text messages Call Forwarding on
85. xpansion key MOdUIe cece cece eee e eee eeeeaes 86 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call PUSWEHNG CONS sirertrs ror teres nencneauassteoecrens ergs aes ees tae das 10 E ELE EEE EE TNE POE S EE enee as 11 Dialling and Phoning memme Answering Calls This section explains the procedure for answering a call E Answering a Call Your phone is ringing and the indicator LED is flashing To answer the call proceed as follows E Ending a Call r z2 A Pick up the handset Note If the caller s phone number is received it is shown on the display If the phone number is stored in the private phone book or in the system the display also shows the corresponding name Hands free operation Press the Call key or the Loudspeakerkey Notes To find out how to make phone calls with the headset refer to the Chapter Using a Headset page 13 e To find out how to make phone calls in hands free mode or in automatic hands free mode refer to the Chapter Using Your Phone in Hands Free Mode page 12 and the Chapter Automatic Hands Free Mode page 57 respectively You want to end the call After the call the call duration is indicated Call charges are also displayed after any external call which you initiated provided your prov
86. y mistake you will hear a continuous ringing signal for 10 seconds to draw your attention to the person still on hold If you press the Call key during the continuous ring ing you will be reconnected with your first call partner If the other user does not answer you can cancel the enquiry with Foxmenu gt Foxkey End call and take back the first call E Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold You want to be able to switch back and forth between the two In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold Brokering is possible with both internal and external users You can also broker between conference parties as a group and an enquiry call party Brokering Brokering kF Press Foxmenu gt Foxkey Brokering Your call partner changes The other call party is put on hold End call To terminate the current connection kr Press Foxmenu gt Foxkey End call Call party disconnected Connected with the call party on hold 31 Supplementary features M E Making a Conference Call You are in a call and have a call party on hold at the same time You want to include the party on hold in the conversation and hold a conference call With the conference function you can include a call party on hold in the current conversation From the conferenc
87. ys once for the first few letters of the name you are looking for For each letter the display shows the corresponding digit for example a 6 for the letter n Press the phone book key RA The phone searches for matching users You may have to enter another letter before the name you want or a list of users is displayed Scroll through the list until the user you want is displayed Select the phone number you want my Pick up the handset al gt The phone number displayed is dialled 22 eud 0830 2 1 17 7 10 2008 eud 0830 2 1 17 7 10 2008 D7 Supplementary features E Dialling from the phone book You want to search directly in one of the connected phone books The surname and first name have to be separated by a space for example no s for Noble Stephen Ask your system administrator whether you should start with the surname or the first name To find out to create a new contact in your private phone book refer to the Chapter Creating a New Phone Book Entry page 64 an Search entry oy Press the phone book key Scroll to Search entry and press the Select Foxkey If required enter the first few letters of the name you are looking for first name and surname separated by a space until the user or a list is displayed Notes e Text mode is activated automatically e Use the key to enter spaces Scroll through the list until the user you want is displayed Select the

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