Shark S3501 mop
Contents
1.2. Make sure the steam pocket is attached correctly Check to see if your pocket is excessively dirty Try increasing the height of the pole for better leverage The micro fiber pocket might be dirty Flip or change the pocket If you washed the pocket with powder detergent then the pocket might be ruined If you are cleaning in a kitchen area where there might be a build up of grease then use a degreasing agent such as an all purpose cleaner or dish soap and paper towels to clean the area first You might have left the mop in the same spot for too long Do you have hard water If you do you we recommend switching to distilled water 2 TOLL FREE 1 800 798 7398 English ONE 1 YEAR LIMITED WARRANTY EURO PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one 1 year from the date of the original purchase when utilized for normal household use subject to the following conditions exclusions and exceptions If your appliance fails to operate properly while in use under normal household conditions within the warranty period return the complete appliance and accessories freight prepaid For Customer Service support call 1 800 798 7398 or visit our website www sharkcompany com If the appliance is found to be defective in material or workmanship EURO PRO Operating LLC will repair or replace it free of charge Proof of purchase date and 9 95
3. Shark OWNER S GUIDE 0 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS For Household Use Only WHEN USING YOUR SHARK STEAM MOP BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED INCLUDING THE FOLLOWING READ ALL INSTRUCTIONS BEFORE USING YOUR STEAM MOP ds DANGER OF SCALDING 4 Please use caution when using the steam mop The steam emitted from the steam mop is very hot POLARIZED PLUG This appliance has a polarized plug one blade is wider than the other As a safety feature this plug will fit into a polarized outlet only one way If the plug does not fit fully into the outlet reverse the plug If it still does not fit contact a qualified electrician Do not attempt to defeat this safety feature TOLL FREE 1 800 798 7398 N Use the system only for its intended use DO NOT use outdoors DO NOT leave the appliance unattended when plugged in Always unplug the power cord from the electrical outlet when not in use and before servicing DO NOT allow the appliance to be used by children Close attention is necessary when used by or near children pets or plants Use only as described in this manual Use only manufacturer s recommended accessories DO NOT operate the appliance with a damaged plug or cord or if the unit has been dropped or damaged To avoid the risk of electric shock do not disassemble or attempt to repair the appliance on your own Return
4. over or on its side NEVER DIRECT STEAM TOWARDS PEOPLE ANIMALS OR PLANTS NEVER LEAVE THE STEAM MOP IN ONE SPOT ON ANY SURFACE FOR ANY PERIOD OF TIME WHEN MICRO FIBER POCKET IS ATTACHED Carefully remove the micro fiber pocket immediately after you have unplugged and allowed the steam mop to cool When cleaning the steam mop unplug the power cord from the electrical outlet and clean with a dry or damp cloth Do not pour water or use alcohol benzene or paint thinner on the unit 21 22 23 24 25 26 27 28 29 Extreme caution should be exercised when using this appliance to clean stairs Never use steam mop without micro fiber pocket attached Keep your work area well lit Store steam mop indoors in a cool dry place To avoid circuit overload do not operate another appliance on the same socket circuit as the steam cleaner If an extension cord is absolutely necessary an extension cord rated a minimum of 15 ampere 14 gage cord should be used Cords rated for less amperage may overheat Care should be taken to arrange cord so that it cannot be pulled or tripped over DO NOT leave your Steam Mop unattended when the system is connected to a power supply electrical outlet DO NOT store unit with damp wet micro fiber cleaning pocket attached Never leave the steam mop in one spot on any surface for any period of time with a damp or wet micro fiber cleaning pocket att
5. Be sure to include proof of purchase date and to attach tag to item before packing with your name complete address and phone number with a note giving purchase information model number and what you believe is the problem with item We recommend you insure the package as damage in shipping is not covered by your warranty Mark the outside of your package ATTENTION CUSTOMER SERVICE We are constantly striving to improve our products therefore the specifications contained herein are subject to change without notice OWNERSHIP REGISTRATION CARD FOR CANADIAN CONSUMERS ONLY Please complete and return within ten 10 days of purchase The registration will enable us to contact you in the event a product defect is discovered By returning this card you acknowledge to have read and understood the instructions for use and warnings set forth in the accompanying instructions RETURN TO EURO PRO Operating LLC 4400 Bois Franc St Laurent Quebec H4S 1A7 PURCHASER uns Shc aed Siesta ken anne ADDRESS iteniatenustisi anand ded aed beth neni stekes brjengnm r ket DATE OF PURCHASE mn MODEL 53501 NAME AND ADDRESS OF STORE nine www sharkcompany com 13 EURO PRO Operating LLC Boston MA 02465 EURO PRO Operating LLC 4400 Bois Franc Ville St Laurent Qu bec H4S 1A7 1 800 798 7398 www sharkcompany com COPYRIGHT EURO PRO OPERATING LLC 2009 PRINTED IN CHINA REV 090415 Illustrations may differ with actual product
6. ached as this will damage your floors Always unplug and allow the steam mop to cool before removing or changing mop heads A WARNING Your steam mop is designed to clean hard floor surfaces that will withstand high heat Do not use on unsealed wood or unglazed ceramic floors On surfaces that have been treated with wax or some no wax floors the sheen may be removed by the heat and steam action It is always recommended to test an isolated area of the surface to be cleaned before proceeding We also recommend that you check the use and care instructions from the floor manufacturer www sharkcompany com English Quick Start ASSEMBLE Insert the mop handle into the pump actuator the tube that leads to the tank Push the mop handle and pump actuator together in until you hear it click into place Select a mop head and cleaning pad Choose from the Rectangle or Triangle mop head Fit one side of the pocket onto the head first then using the lavender loop pull the pocket over the head Attach the quick fasteners on the top of the pocket to secure in place Snap the mop head into the base to secure it Press the release button to exchange mop heads R TOLLFREE 1 800 798 7398 When assembling your steam mop there may be a little water in or around the water tank This is because we test all our steam mops 100 before you buy them so you get a quality Shark Steam Mop FILL 4 Lay t
7. are of Your Steam Mop AFTER USE AND STORAGE 1 When you have finished using the steam mop and your floors are clean unplug the cord from the outlet and move it into an upright position Let the unit cool 2 3 minutes and release steam by pumping the handle several times before removing the micro fiber cleaning pocket from the mop head 2 Remove the micro fiber cleaning pocket by releasing the quick fasteners and using the lavender loop on the side of the pocket avoiding contact with the hot pocket or dirt Then empty the water tank IMPORTANT Be very careful because the cleaning pockets can get very hot from the steam so use caution when removing them Let the unit cool 2 3 minutes A English To store the Shark Steam Mop hanging up first remove the head after it has cooled and the steam has been released then hang ona large hook NOTE If you want to store it standing upright then make sure it s leaning against a wall for added support and safety Always store your Steam Mop with the micro fiber pocket removed away from children or high traffic areas www sharkcompany com Care of Your Steam Mop KEEPING YOUR MICRO FIBER CLEANING POCKET AS GOOD AS NEW We recommend washing your micro fiber pockets separately from other fabrics to avoid picking up lint Only use liquid detergent no powder detergent Don t use any fabric softeners or bleach Line dry or dry on a lo
8. cket attached as this will damage your floors www sharkcompany com WEIS 4DIND TOLL FREE 1 800 798 7398 Thank you for purchasing the Shark Steam Mop Contents Getting Started enerne RESA ERNE EEPE 2 Using Your Steam MOp ess 6 Using Your Carpet Glider ccecccesssesssesseseeeesseeseeees 8 Care of Your Steam MOP nier 9 Ordering Replacement Parts well Troubleshooting Guide rsrsrnnrnrvrsrsrrverrsrverrnrsnerrrrsenrnrnnener 12 Warranty and Registration 13 www sharkcompany com English Getting Started When assembling your steam mop there may be a little water in or around the water tank This is because we test all our steam mops 100 before you buy them so you get a quality Shark Steam Mop 2 Rectangle Cleaning Pads 2 Triangle Cleaning Pads Carpet Glider Filling Flask a b c 1 Steam Duster Cleaning Pad d e f Triangle Mop Head TECHNICAL SPECIFICATIONS Voltage 120V 60Hz Power 1550 Watts Water Capacity 450 ml 15 oz 2 R ro FREE 1 800 798 7398 g Quick Release Swivel Cord Wrap h Cord Clips i Mop Handle j Telescopic Handle Latch k Water Tank Viewing Window I Power On Blue Light Lights up when plugged in m Water Tank Cap n Rectangle Mop Head A IMPORTANT First things first always make sure the mop is UNPLUGGED from the wall when not in use Never fill the mop attach the mop head change or remove the micro fiber pocket w
9. ecommended to test an isolated area of the surface to be cleaned before proceeding We recommend that you check the use and care instructions from the floor manufacturer height of the mop Just lift the latch on the tube 90 degrees to the open position Holding the handle extend the tube to the height that s right for you and then close latch to locked position pulling extend the handle length www sharkcompany com Using Your Steam Mop IMPORTANT Make sure you don t use the mop without attaching a micro fiber pocket and adding water to the tank first When you are using the mop for the first time it might take longer than the normal 30 seconds to start steaming Just pump the handle a few times in a downward motion to prime the pump and it should be ready A NOTE Make sure the floors are swept or vacuumed before using the steam mop 1 Pull and twist the quick release cord holder to unwrap the power cord completely A great time saver Plug into a 120 volt electrical outlet The power On light will turn blue it takes approximately 30 seconds for the mop to heat up and the steam to be ready TOLL FREE 1 800 798 7398 2 Pump the handle a few times ina downward motion This pumping action will release steam as you mop and allows you to customize the amount of steam you want Begin mopping with a forward and backward motion The natural motion of mopping will produce steam 3 When one s
10. he mop on the floor or on a counter top and remove the water tank cap by turning counter clockwise Fill the water tank using the filling flask Do not overfill the water tank Replace the water cap and tighten IMPORTANT Make sure your floors are sealed Before using the Steam Mop consult page 3 for more information Quick Tip For easier pushing and pulling extend the handle length PREPARE For your comfort you can adjust the height of the mop Just lift the latch on the tube 90 degrees to the open position Holding the handle extend the tube to the height that s right for you and then close latch to locked position Plug in mop and wait 30 seconds or less for the mop to heat up Pump the handle of the mop by pushing downward about 10 to 12 times to create steam A NOTE Steam is created automatically when you start mopping DIRT CAN T HIDE ON EITHER SIDE All new design allows for optimal cleaning When one side of the pocket gets dirty just turn the mop head over and clean with the other side of the pocket A QUICK TIPS We ve added an additional mop head You can now choose from a Rectangle mop head for all the rooms in your house or the Triangle mop head that is perfect for bathrooms and tight spaces NOTE Do not leave your Steam Mop unattended during use IMPORTANT Never leave the steam mop in one spot for any period of time with a damp or wet micro fiber po
11. hen the mop is plugged into the wall If you have hard water you might want to use distilled water to prolong the life of the Shark Steam Mop Make sure you only add water to the tank Chemicals or cleaning solution may damage the appliance and could be unsafe for you and your family English ASSEMBLE Insert the mop handle into the pump actuator the tube that leads to the tank Push the mop handle and pump actuator together in until you hear it click into place Select a mop head and cleaning pad Choose from the Rectangle or Triangle mop head Fit one side of the pocket onto the head first then using the lavender loop pull the pocket over the head Attach the quick fasteners on the top of the pocket to secure in place www sharkcompany com English Getting Started 3 Snap the mop head into the base to A IMPORTANT Don t use on unsealed 5 For your comfort you can adjust the Quick TIP For easier pushing and secure it Press the release button to exchange mop heads Turn the water tank cap counter clockwise and remove from the tank Use the filling flask and pour water into the tank Please don t overfill Replace the cap on the water tank by turning clockwise and tightening s TOLL FREE 1 800 798 7398 wood or unglazed ceramic floors On surfaces that have been treated with wax or some no wax floors the sheen may be removed by the heat and steam action It is always r
12. ide of the micro fiber pocket gets dirty just flip the mop head and you can quickly start using the other side Dirt can t hide on either side IMPORTANT Please wait 3 5 minutes for the Steam Mop to cool off before switching the mop head or the micro fiber pockets English 4 When the water tank is empty the steam mop will stop producing steam You can refill the water tank at any time as long as the mop is unplugged from the outlet Follow the instructions from page 3 This goes for switching the mop heads or micro fiber pockets as well A IMPORTANT Never leave the steam mop with a damp wet micro fiber pocket on any floor surface for any amount of time as this may damage the floor www sharkcompany com s Using Your Carpet Glider The Steam Mop won t clean your carpeting or area rugs However it s great for deodorizing and freshening THE CARPET GLIDER The Carpet Glider can be used with the Rectangle head to lightly steam your carpet and area rugs Just place the mop head on top of the glider and move back and forth across a section of the carpet The steam mop won t clean your carpeting or areas rugs but it s great for deodorizing and freshening NOTE Please note that the Steam Mop rests on top of the carpet glider and it is not a fixed attachment Do not leave steam mop with carpet glider in one stationary position for any period of time 8 R ro FREE 1 800 798 7398 C
13. the appliance to EURO PRO Operating LLC see warranty for examination and repair Incorrect re assembly or repair can cause a risk of electrical shock or injury to persons when the appliance is used To protect against a risk of electric shock DO NOT immerse the steam mop into water or any other liquids DO NOT handle plug or steam mop with wet hands or operate appliance without shoes DO NOT pull or carry by power cord use power cord as handle close a door on the power cord or pull the power cord around sharp edges or corners Keep power cord away from heated surfaces 20 DO NOT unplug by pulling on power cord To unplug grasp the plug not the power cord Do not use extension cords or outlets with inadequate current carrying capacity DO NOT put any objects into openings Do not use with any opening blocked DO NOT put hands or feet under the steam mop Unit gets very hot Use ONLY on flat horizontal surfaces Do not use on walls counters or windows DO NOT use on leather wax polished furniture or floors synthetic fabrics velvet or other delicate steam sensitive materials DO NOT add cleaning solutions scented perfumes oils or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use If you live in a hard water area we recommend using distilled water in your steam mop When in use NEVER turn the appliance
14. to cover the cost of return shipping and handling must be included The liability of EURO PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes This limited warranty does not cover damage caused by misuse abuse negligent handling or damage due to faulty packaging or mishandling in transit This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs service or alterations to the product or any of its parts which have been performed by a repair person not authorized by EURO PRO Operating LLC This warranty is extended to the original purchaser of the unit and excludes all other legal and or conventional warranties The responsibility of EURO PRO Operating LLC if any is limited to the specific obligations expressly assumed by it under the terms of the limited warranty In no event is EURO PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever Some states provinces do not permit the exclusion or limitation of incidental or consequential damages so the above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Important Carefully pack item to avoid damage in shipping
15. w dryer setting 10 R TOLL FREE 1 800 798 7398 2 If there are loose threads on the pocket carefully cut the thread with scissors Don t pull on them or cut at the base Ordering Replacement Parts English ORDERING REPLACEMENT PARTS To order additional parts and accessories feel free to contact us at www sharkcompany com or call 1 800 798 7398 PART PART NO 1 2 All Purpose Cleaning Pads XT3501 2 2 Steam Duster Cleaning Pads XT3501SD 3 Rectangle Mop Head 102450 4 Triangle Mop Head 102550 5 Carpet Glider XCG3501CON www sharkcompany com Troubleshooting Guide PROBLEM The Steam Mop will not turn on POSSIBLE REASONS amp SOLUTIONS Your Steam Mop should be securely plugged into a 120V AC electrical outlet only Check your fuse or breaker If your unit still doesn t work give us a call 1 800 798 7398 Steam Mop will not make steam Prime the pump see page 4 for more information Is there water in the water tank If not add water to your Steam Mop following the instructions Steam Mop leaves water on the floor Check to see if your micro fiber cleaning pocket is too wet We recommend you unplug the Steam Mop and change the micro fiber cleaning pocket Make sure the steam pocket is attached correctly Steam Mop is hard to push Floors are cloudy streaky or spotty after steaming
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