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HP Pavilion g6-1215st

1. 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec AX DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec AX DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode 94 Chapter 5 Specifications Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications Applicable disc Read BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Random access time BD lt 230 ms DVD lt 180 ms CD lt 180 ms Cache buffer 4 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec AX BD 18 000 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications 95 6 Setup Utility BIOS Setup Utility or Basic Input Output System BIOS controls co
2. ssssssssssseeee 97 Exiting Setup Unli EO EDO Om 97 Updating the BIOS d en 98 Determining the BIOS ate hend eH ne Di Nd ae neonate 98 Downloading a BIOS update 99 7 Backup and recovery oeeicesedebarien Eb KEER ERRARE MEME ski EAE RAM UR AR GMAA E MEME XVA DEA UAE GIVE 100 pp 101 Cr ating restore MSC ose eso ner ebrei e iiini vor rev a ats odi oA lura pud Pir EVENING E D HEAD 101 Performing system restore re rV aga rUe Ran ta EFE PETER RAP RA PA VER RF ree E PE ne 102 Restoring using the dedicated recovery partition select models only 102 Restoring using the restore media tnr trn ari ah tei id 103 Changing the computer boot reris et ordered citi pone sa 104 Backing up and recovering your information tierna ect Cinna na 104 Using Windows Backup and Restore ir rt ett eos e nen b ra d 105 Using Windows system restore points ccccsccccceesseceeeeneeeeeeceeeeeeeeeeeseeeeeeseeesensaaes 106 When to create restore points 106 Create a system restore ne nee 106 Restore to a previous date and time ssssssssssssse 106 8 Power cord set requiremenis 15 rtr a trERR Hb er RE FPER EPIRI EVER PETI PEE IEEE PROT SEXE TI
3. Reverse this procedure to install the RTC battery Component replacement procedures 83 Heat sink assembly 84 NOTE The heat sink assembly includes replacement thermal material The heat sink fan is available separately using spare part number 639460 001 Description Spare part number For use in AMD UMA computer models 639463 001 For use in AMD discrete computer models 639462 001 For use in AMD BGA UMA computer models 649952 001 For use in AMD A60M discrete computer models 649953 001 For use in AMD A60M UMA computer models 649954 001 For use in Intel 55 UMA computer models 637189 001 For use in Intel HM55 discrete computer models 637190 001 For use in Intel 65 UMA computer models 641140 001 For use in Intel HM65 discrete computer models 641141 001 For use in Intel BGA discrete computer models 654119 001 For use in Intel BGA UMA computer models 654120 001 Before removing the heat sink assembly remove the following components 1 o 0 U hh Q9 NM Battery see Battery on page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 WLAN module see WLAN module on page 54 Memory module see Memory module on page 56 Keyboard see Keyboard on page 57 Top cover see Top cover on page 60 USB board see USB board on page 69 10 Display assembly see Display assembly on page
4. 35 W 625831 001 AMD A Series APU A8 3500M 2 4 GHz 1 5 GHz 4 MB L2 cache Quad 35 W 653350 001 AMD A Series APU A6 3400M 2 3 GHz 1 4 GHz 4 MB L2 cache Quad 35 W 653349 001 AMD A Series APU A4 3300M 2 5 GHz 1 9G Hz 2 MB L2 cache Dual 35 W 653348 001 AMD A Series APU E2 3000M 2 4 GHz 1 8 GHz 1 MB L2 cache Dual 35 W 653351 001 AMD Phenom Il N970 processor 2 2 GHz 2 L2 cache 1333 MHz 3 6 GT s Quad 35 635496 001 AMD Phenom II P960 processor 1 8 GHz 2 L2 cache 1066 MHz 3 6 GT s Quad 25 W 634689 001 AMD Phenom II 70 processor 2 3 GHz 1 5 MB L2 cache 1333 MHz 3 6 GT s Triple 35 W 635495 001 AMD Phenom II P860 processor 2 0 GHz 1 5 MB L2 cache 1066 MHz 3 6 GT s Triple 25 W 634688 001 AMD Phenom II N850 processor 2 2 GHz 1 5 MB L2 cache 1333 MHz 3 6 GT s Triple 35 W 616345 001 AMD Phenom Il N660 processor 3 0 GHz 2 L2 cache 1333 MHz 3 6 GT s Dual 35 W 635494 001 AMD Phenom II P650 processor 2 6 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Dual 25 W 634687 001 Turion Il P560 processor 2 5 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Dual 25 W 634691 001 Athlon P360 processor 2 3 GHz 1 L2 cache 1066 MHz 3 6 GT s Dual 25 W 636635 001 Athlon Il P340 processor 2 2 GHz 1 L2 cache 1066 MHz 3 2 GT s Dual 25 W 616343 001 88 Chapter 4 Removal and replacement procedures Description Spare part number V160 processor 2 4 GHz 512 KB L2 cac
5. 71 11 Power connector see Power connector on page 70 12 System board see System board on page 78 Remove the heat sink assembly heat sink appearance may vary Chapter 4 Removal and replacement procedures E NOTE Steps 1 through 5 apply only to computer models equipped with Intel processors 1 Position the system board right side up with the front toward you 2 Disconnect the fan cable from the system board 1 3 Follow the sequence embossed on heat sink to loosen the seven Phillips 10 0x2 0 captive screws 2 that secure the heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components it might be necessary to move the heat sink assembly from side to side to detach the assembly 4 Remove the heat sink assembly 3 by lifting it straight up Ej NOTE Steps 6 through 10 apply only to computer models equipped with AMD processors 5 Position the system board rightside up with the front toward yov 6 Disconnect the fan cable from the system board 1 7 Remove the three Phillips 3 0x2 0 screws 2 that secure the heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components it might be necessary to move the heat sink assembly from side to side to detach the assembly 8 Fol
6. Category Description Intel AMD 4096 MB 4096 MB x 1 4096 MB 2048 MB x 2 Discrete UMA Discrete UMA e 3072 MB 1024 MB x 1 2048 MB x 1 e 2048 MB 2048 MB x 1 e 2048 MB 1024 MB x 2 e 1024 MB 1024 MB x 1 mI SS S oS S SS Hard drives Supports the following 9 5 mm 6 35 em 2 5 in SATA hard drives e 750 5400 rpm e 640 GB 5400 rpm e 500 GB 7200 rpm 5400 rpm e 320 GB 5400 rpm e SS SoS Ss os Ss S Supports the following 7 mm 6 35 2 5 in SATA hard drives e 320 GB 7200 rpm e 250 GB 7200 rpm Optical drives 12 7 mm 0 50 in fixed SATA tray load DVD RW and CD RW SuperMulti Double Layer Combo Drive omm 5 US 5 Blu ray Disc ROM with DVD R RW SuperMulti Double Layer Drive Non optical drive support protective insert feature Webcam VGA camera 640x480 by 24 frames per second fixed angle no tilt with activity light and single digital microphone Audio Ethernet High definition audio supports Microsoft premium requirements with HP Altec Lansing speakers SRS Premium Sound technology Integrated 10 100 network interface card NIC Integrated wireless local area network WLAN options by way of w
7. a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 and f To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 Displaying system information 1 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility 1 2 3 4 Start Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts fa NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys t
8. button e When the computer is off press the power button to turn on the computer When the computer is on press the power button briefly to initiate Sleep mode When the computer is in Sleep mode press the power button briefly to exit Sleep mode When the computer is in Hibernation mode press the power button briefly to exit Hibernation mode If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide 10 Chapter 2 External component identification 3 Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 ry Windows logo key Displays the Windows Start menu 4 ES Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used system functions Top Front 1 Description Speakers 2 Produce sound 12 Chapter 2 External component identification Right side Component 1 Optical drive Description Plays optical discs such as CDs DVDs and Blu ray discs
9. discrete 512 M computer models 636375 001 System board includes replacement thermal material for use in Intel HM65 6470 discrete 1 CB computer models 636376 001 Keyboard black includes keyboard cable for use in the United States Black 636376 031 Keyboard black includes keyboard cable for use in the United Kingdom 636376 041 Keyboard black includes keyboard cable for use in Germany 636376 051 Keyboard black includes keyboard cable for use in France 636376 061 Keyboard black includes keyboard cable for use in Italy 636376 071 Keyboard black includes keyboard cable for use in Spain 636376 121 Keyboard black includes keyboard cable for use in French Canada 636376 131 Keyboard black includes keyboard cable for use in Portugal 636376 141 Keyboard black includes keyboard cable for use in Turkey 636376 171 Keyboard black includes keyboard cable for use in Saudi Arabia 636376211 Keyboard black includes keyboard cable for use in Hungary 636376 221 Keyboard black includes keyboard cable for use in Czechoslovakia 636376 251 Keyboard black includes keyboard cable for use in Russia 636376 281 Keyboard black includes keyboard cable for use in Thailand 636376 291 Keyboard black includes keyboard cable for use in Japan 636376 A41 Keyboard black includes keyboard cable for use in Europe 636376 AB1 Keyboard black includes keyboard cable for use in Taiwan 636376 AD1 Keyboard black includes keyboa
10. mm 70 mm 70 mm Weight 101g 1019 101g 101g 101g Interface type SATA SATA SATA SATA SATA Transfer rate 100 MB sec 106 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 312 581 808 1 250 26 976 773 168 625 142 448 488 397 168 3 728 Disc rotational speed 7200 rpm 5400 rpm 5400 and 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 93 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD lt 230 ms CD lt 175 ms Cache buffer 2 MB Data transfer rate
11. 0 Hz Hot plug unplug with auto detect for correct v v Y v output to wide aspect vs standard aspect video RJ 45 Ethernet Three USB 2 0 ports v Y v 6 Category Description Intel AMD Discrete UMA Discrete UMA VGA Dsub 15 pin supporting the following v v e 2048 1536 external resolution 75 Hz e 1920x1600 external resolution 60 Hz e 2048x1536 external resolution 60 Hz for E450 processor e 2560x1600 external resolution 60 Hz for E350 processor HDMI v1 4 supporting up to 1080p 1920x1200 60 Hz and 1920x1200 60 Hz DVI Mode AC Smart Pin adapter v v Keyboard 39 62 cm 15 6 in full size keyboard pointing devices e Textured Pocket Keyboard Black e Painted Pocket Keyboard Pink TouchPad with 2 buttons multitouch gestures vV v and taps enabled as default Taps enabled as default Power 6 cell 2 22 Ah 47 Wh battery requirements 6 cell 2 55 Ah 55 Wh battery Vv Vv Batteries support fast charge v v 65 W AC Smart adapter with localized cable vV vV plug support 90 W AC Smart adapter with localized cable v plug support Security Security lock v v v v Operating Preinstalled system Windows 7 Professional 32 and 64 bit Windows 7 Home Premium 32 amp 64 bit v v v Windows 7 Home Basic 32 and 64 bit Windows 7 Starter 32 bit FreeDOS v v v Serviceability End user repl
12. 01 Before removing the optical drive 1 Battery see Battery on page 48 2 Service door see Service door on page 49 Remove the optical drive 1 Remove the Phillips 3 0x2 5 screw 1 that secures the optical drive to the computer 2 Insert a thin tool such as a paper clip 2 into the release access slot next to the hard drive bay 3 Grasp the bezel and slide the optical drive out of the computer 3 4 To replace the optical drive bracket position the optical drive with the optical drive bracket toward you 5 Remove the two Phillips 3 0x2 0 screws 1 that secure the optical drive bracket to the optical drive Chapter 4 Removal and replacement procedures 6 Remove the optical drive bracket 2 7 To replace the optical drive bezel disconnect it from the optical drive Reverse this procedure to reassemble and install the optical drive Component replacement procedures 53 WLAN module Description Spare part number Atheros 9285G 802 11b g n WiFi Adapter 580101 001 Atheros 9285G 802 11b g n 1x1 WiFi Adapter 605560 005 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS 600370 001 ready Broadcom 4313AGN 802 1 1a b g draft n WiFi Adapter 593836 001 Intel Centrino Wireless N 1030 Bluetooth 802 11b g n 631956 001 Intel Centrino Wireless N 1000 802 11 b g n 593530 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Ralink 53
13. 066 MHz 3 6 GT s Triple 25 W 634689 001 AMD Phenom 11 P960 processor 1 8 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Quad 25 W 634691 001 Turion Il P560 processor 2 5 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Dual 25 W 634692 001 Intel Core i3 390M processor 2 66 GHz 3 MB L3 cache Dual 35 W 634693 001 Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 L3 cache Dual 35 W 635494 001 AMD Phenom Il N660 processor 3 0 GHz 2 MB L2 cache 1333 MHz 3 6 GT s Dual 35 W 635495 001 AMD Phenom Il N870 processor 2 3 GHz 1 5 MB L2 cache 1333 MHz 3 6 GT s Triple 35 W 635496 001 AMD Phenom Il N970 processor 2 2 GHz 2 L2 cache 1333 MHz 3 6 GT s Quad 35 W 635500 001 Intel Pentium P6300 processor 2 26 GHz 3 MB L3 cache Dual 35 W 636370 001 System board includes replacement thermal material for use in Intel HM55 UMA computer models 636371 001 System board includes replacement thermal material for use in Intel HM55 6470 discrete 512 MB computer models 636372 001 System board includes replacement thermal material for use in Intel HM55 6470 discrete 1 GB computer models Chapter 3 Illustrated parts catalog Spare part number Description 636373 001 System board includes replacement thermal material use in Intel HM65 UMA computer models 636374 001 System board includes replacement thermal material for use in Intel HM65
14. 071 e For use in Portugal Black 636376 131 e For use in Turkey Black 636376 141 e For use in Saudi Arabia Black 636376 171 e For use in Hungary Black 636376 211 e For use in Czechoslovakia Black 636376221 e For use in Russia Black 636376 251 e For use in Europe Black 636376 A41 e International use Black 636376 B31 e For use in the Adriatics Black 636376 BA1 e Forusein Israel Black 636376 BB1 e For use in Switzerland Black 636376 BG1 e For use in the Netherlands Black 636376 DH1 20 Chapter Illustrated parts catalog Description Spare part number e For use in Greece Black 636376 DJ1 For use in Bulgaria Black 636376 261 e For use in Thailand Black 636376 28 1 e For use in Japan Black 636376 291 e For use in Taiwan Black 636376 AB1 e For use in Korea Black 636376 AD1 e For use in India Black 636376 D61 e For use in the United States Pink 645893 001 e For use in French Canada Pink 645893 121 e For use in the United Kingdom Pink 645893 031 e in Germany Pink 645893 041 e For use in France Pink 645893 051 e For use in Italy Pink 645893 061 e For use in Spain Pink 645893 071 e in Portugal Pink 645893 131 e For use in Turkey Pink 645893 141 e For use in Saudi Arabia Pink 645893 171 e in Hungary Pink 645893211 e For use in Czechoslovakia Pink 645893 221 e For use in Russia Pink 645893 2
15. 1 23 Optical drive includes optical drive bezel and bracket e DVD RW and CD RW SuperMulti Double Layer Combo Drive 659997 001 Computer major components 25 Description Spare part number e Bluray Disc ROM and DVD R RW SuperMulti Double Layer Drive 659996 001 e Optical Drive protective insert 659621 001 24 Battery e amp cell 2 20 Ah 47 Wh 593553 001 e cell 2 55 Ah 55 Wh 593554 001 25 Service Door included in Plastics kit 637192 001 Rubber Kit not illustrated includes rubber feet 639455 001 26 Chapter Illustrated parts catalog Display assembly components Item Description Spare part number 1 Display bezel 637188 001 2 Webcam module 637197 001 3 39 6 15 6 in high definition BrightView LED display panel 647623 001 4 Display bracket with hinges 637191 001 5 Display hinge covers 641142 001 6 Display cable included in the Display Cable Kit 641136 001 7 Wireless antenna includes wireless antenna transceivers and cable 637185 001 8 Display back cover includes logo e For use in Ocean Drive computer models 637186 001 For use in Sonoma Red computer models 641284 001 Display assembly components 27 Description Spare part number e For use in Luminous Rose computer models 641286 001 e For use in Charcoal Grey computer models 641288 001 e For use in Pewter computer models 641290 001 e For u
16. 11 Windows applications 11 Windowslogo 11 L latch battery release 17 lights AC adapter 13 caps lock 9 hard drive 15 power light 15 webcam 16 wireless 9 M mass storage devices spare part numbers 29 memory module product description 3 removal 56 spare part numbers 25 56 microphone audio in jack identifying 14 N network jack identifying 14 operating system product description 6 optical drive precautions 42 product description 4 removal 52 spare part numbers 25 29 52 specifications 94 95 P packing guidelines 44 plastic parts 41 pointing device product description 6 ports HDMI 14 product description 5 USB 14 power button board removal 63 spare part number 22 63 power button identifying 10 power connector identifying 13 spare part number 22 power connector cable removal 70 spare part number 70 power cord requirements for all countries 107 requirements for specific countries and regions 108 set requirements 107 power cord spare part numbers 31 power light identifying 15 power requirements product description 6 processor product description 1 removal 88 spare partnumbers 23 88 product description audio 4 camera 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 3 hard drives 4 keyboard 6 memory module 3 operating system 6 optical drives 4 pointing devices 6 ports 5 power requirements 6 processors 1 security 6 serviceability 6 R recovering f
17. 2 Optical drive light Green The optical drive is being accessed 3 USB port Connects an optional USB device 4 AC adapter light e Blinking white The battery is low e Solid white The computer is connected to external power e Amber The computer is charging the battery e The computer is not connected to external power 5 iF Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 13 Left side ar Component Description 1 iCal External monitor port Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 T RJ 45 network jack Connects a network cable 4 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 USB ports 2 Connect optional USB devices 6 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone ja
18. 293 001 For use in Pearl Pink computer models 641295 001 Before removing the top cover remove the following components 1 Battery see Battery on page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 WIAN module see WLAN module on page 54 Memory module see Memory module on page 56 hb 9 M Keyboard see Keyboard on page 57 Remove the top cover 1 Position the computer display side up with the front toward you and open the display as far as possible 60 Chapter 4 Removal and replacement procedures 2 Release the three connectors 1 to which the ZIF cables are attached Then disconnect the power button cable 2 the TouchPad cable 3 the TouchPad button cable 4 and USB board cable 5 from the system board 3 Remove the two Phillips 5 0x2 5 screws that secure the top cover to the computer 4 Turn the computer upside down with the front toward you Component replacement procedures 61 5 Remove the three Phillips 5 0x2 5 screws in the battery bay the two Phillips 5 0x2 5 screws near the hard drive connector and the nine Phillips 6 0x2 5 screws along the edges of the base enclosure E NOTE The four screws along the front edge also serve to secure the speakers inside the base enclosure 6 Lift the rear edge of the top cover 1 until the top cover disengages from th
19. 4 MB L3 631252 001 cache Dual 35 W e Intel Core i5 2540M processor 2 6 GHz SC turbo up to 3 3 GHz L3 cache 631255 001 Dual 35 W e Intel Core i5 2520M processor 2 5 GHz SC turbo up to 3 2 GHz MB L3 cache 631253 001 Dual 35 W e Intel Core i5 2430M processor 2 4 GHz SC turbo up to 3 0GHz MB L3 cache 653341 001 Dual 35 W e Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz L3 cache 638039 001 Dual 35 W e Intel Core i3 2350M processor 2 3 GHz MB L3 cache Dual 35 W 653340 001 e Intel Core i3 2330M processor 2 2 GHz MB 13 cache Dual 35 W 653339 001 e Intel Core i3 2310M processor 2 1 GHz MB L3 cache Dual 35 W 638037 001 e Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 L3 634693 001 cache Dual 35 W e Intel Core i3 390M processor 2 66 GHz MB L3 cache Dual 35 W 634692 001 e Intel Core i3 380M processor 2 53 GHz MB L3 cache Dual 35 W 625823 001 e Intel Pentium B960 processor 2 2 GHz 2 MB L3 cache Dual 35 W 664662 001 e Intel Pentium B950 processor 2 1 GHz 2 MB L3 cache Dual 35 W 653338 001 e Intel Pentium P6300 processor 2 26 GHz MB L3 cache Dual 35 W 635500 001 e Intel Pentium P6200 processor 2 13 GHz MB L3 cache Dual 35 W 625831 001 e AMD A Series APU A8 3500M 2 4 GHz 1 5 GHz 4 MB L2 cache Quad 35 W 653350 001 e AMD A Series APU A6 3400M 2 3 GHz 1 4 GHz 4 MB 12 cache Quad 35 W 653349 001 e AMD
20. 51 e For use in Europe Pink 645893 A41 e International use Pink 645893 B31 e For use in the Adriatics Pink 645893 BA1 e For use in Switzerland Pink 645893 BG1 e For use in the Netherlands Pink 645893 DH1 e For use in Greece Pink 645893 DJ1 e in Bulgaria Pink 645893 261 e For use in Thailand Pink 645893 281 e For use in Japan Pink 645893 291 e For use in Taiwan Pink 645893 1 e For use in Korea Pink 645893 AD1 e For use in Isreal Pink 645893 BB1 Computer major components 21 22 Description Spare part number e Forusein India Pink 645893 D61 3 Top cover includes TouchPad board e For use in Ocean Drive computer models 637196 001 e For use in Luminous Rose computer models 641287 001 e For use in Sweet Purple computer models 641297 001 e For use in Butter Gold computer models 641299 001 e For use in Pewter computer models 641291 001 e For use in Charcoal Grey computer models 641289 001 e For use in Sonoma Red computer models 641285 001 e For use in Pacific Blue computer models 641293 001 e For use in Pearl Pink computer models 641295 001 4 Power connector includes cable 641137 001 5 USB board includes cable 641145 001 6 Power button board includes cable 641144 001 7 amp System board includes replacement thermal material 10 e For use in Intel HM55 UMA computer models 636370 001 e For use in Intel HM65 UM
21. 522 001 e For use in Pewter computer models 645524 001 e For use in Pacific Blue computer models 645525 001 e For use in Pearl Pink computer models 645526 001 e For use in Sweet Purple computer models 645527 001 e For use in Butter Gold computer models 645528 001 Before removing the display assembly remove the following components 1 Battery see Battery on page 48 Service door see Service door on page 49 Optical drive see Optical drive on page 52 WLAN module see WLAN module on page 54 Keyboard see Keyboard on page 57 Top cover see Top cover on page 60 USB board see USB board on page 69 oN Oo 0n BP WO Power connector see Power connector on page 70 Remove the display assembly 1 Position the computer display side up with the front toward yov 2 Open the display as far as possible 3 Disconnect the display panel cable 1 from the system board 4 Pull the antenna cables through the opening in the base enclosure 2 and then disengage the cables from the clip in the routing channel leading to the display hinge A CAUTION Support the display assembly when removing the display screws in the following steps Failure to support the display assembly can result in damage to the assembly and other components 5 Remove the two Phillips 6 0x2 5 screws 3 that secure the display assembly to the computer Component replacement procedures 71 6 Lift the display panel 4 str
22. 6x768 display assembly for use in Pacific Blue computer models 645526 001 39 6 15 6 in HD LED BrightView 1366x768 display assembly for use in Pearl Pink computer models 645527 001 39 6 15 6 in HD LED BrightView 1366x768 display assembly for use in Sweet Purple computer models 645528 001 39 6 15 6 in HD LED BrightView 1366x768 display assembly for use in Butter Gold computer models 645529 001 System board includes replacement thermal material for use in AMD E 350 UMA computer models 645893 001 Keyboard for use in the United States Pink 645893 031 Keyboard for use in the United Kingdom Pink 645893 041 Keyboard for use in Germany Pink 645893 051 Keyboard for use in France Pink 645893 061 Keyboard for use in Italy Pink 645893 071 Keyboard for use in Spain Pink 645893 121 Keyboard for use in French Canada Pink 645893 131 Keyboard for use in Portugal Pink 645893 141 Keyboard for use in Turkey Pink 645893 171 Keyboard for use in Saudi Arabia Pink 645893 211 Keyboard for use in Hungary Pink 645893 221 Keyboard for use in Czechoslovakia Pink 645893 251 Keyboard for use in Russia Pink 645893 261 Keyboard for use in Bulgaria Pink 645893 281 Keyboard for use in Thailand Pink 645893 291 Keyboard for use in Japan Pink 645893 A41 Keyboard for use in Europe Pink 645893 AB 1 Keyboard for use in Taiwan Pink 645893 AD1 Keyboard for use in Korea Pink 645893 B31 Keyboard for international use Pi
23. 8 001 System board includes replacement thermal material for use in Intel HM65 6470 discrete 512 MB BACO computer models 650199 001 System board includes replacement thermal material for use in Intel 65 6470 discrete 1 GB BACO computer models 653338 001 Intel Pentium B950 processor 2 1 GHz 2 MB L3 cache Dual 35 W 653339 001 Intel Core i3 2330M processor 2 2 GHz 3 MB L3 cache Dual 35 W 653340 001 Intel Core i3 2350M processor 2 3 GHz 3 MB L3 cache Dual 35 W 653341 001 Intel Core i5 2430M processor 2 4 GHz SC turbo up to 3 0GHz 3 MB L3 cache Dual 35 W 653348 001 AMD A Series APU A4 3300M 2 5 GHz 1 9 GHz 2 MB L2 cache Dual 35 W 653349 001 AMD A Series APU A6 3400M 2 3 GHz 1 4 GHz 4 MB L2 cache Quad 35 W 653350 001 AMD A Series APU A8 3500M 2 4 GHz 1 5 GHz 4 MB 12 cache Quad 35 W 653351 001 AMD A Series APU E2 3000M 2 4 GHz 1 8 GHz 1 MB L2 cache Dual 35 W 654117 001 System board includes replacement thermal material for use in Intel HM55 i3 370M discrete 512 MB 1 GB computer models Sequential part number listing 39 40 Spare part number Description 654118 001 System board includes replacement thermal material for use in Intel HM55 i3 370M UMA computer models 654119 001 Heat sink assembly includes replacement thermal material for use in Intel BGA discrete computer models 654120 001 Heat sink assembly includes replacement thermal material for use in Intel BG
24. 90BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter 630705 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 Realtek 8188BC8 802 1 1a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 Atheros AR2002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 593127 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Realtek RTL8188CE 802 11b g n 1x1 WiFi and Bluetooth 4 0 LE Combo Adapter 656119 001 Before removing the WLAN module remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 Remove the WLAN module 1 Disconnect the main antenna cable 1 and the auxiliary antenna cable 2 from the wireless module 2 Remove the Phillips 3 0x2 0 screw 3 that secures the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 54 Chapter 4 Removal and replacement procedures 3 Remove the WLAN module 4 by pulling it away from the slot at an angle A CAUTION prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support ey NOTE WLAN mod
25. A Series APU A4 3300M 2 5 GHz 1 9 GHz 2 MB L2 cache Dual 35 W 653348 001 e AMD A Series APU E2 3000M 2 4 GHz 1 8 GHz 1 MB L2 cache Dual 35 W 653351 001 e Phenom Il N970 processor 2 2 GHz 2 MB L2 cache 1333 MHz 3 6 GT s 635496 001 Quad 35 W e Phenom Il P960 processor 1 8 GHz 2 L2 cache 1066 MHz 3 6 GT s 634689 001 Quad 25 W e Phenom II N870 processor 2 3 GHz 1 5 L2 cache 1333 MHz 3 6 GT 635495 001 s Triple 35 W e Phenom Il P860 processor 2 0 GHz 1 5 MB L2 cache 1066 MHz 3 6 GT 634688 001 s Triple 25 W Computer major components 23 24 Description Spare part number e Phenom 1 N850 processor 2 2 GHz 1 5 L2 cache 1333 MHz 3 6 GT 616345 001 s Triple 35 W e AMD Phenom Il N660 processor 3 0 GHz 2 MB L2 cache 1333 MHz 3 6 GT s 635494 001 Dual 35 W e Phenom 1 P650 processor 2 6 GHz 2 MB L2 cache 1066 MHz 3 6 GT s 634687 001 Dual 25 W e Turion P560 processor 2 5 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Dual 25 634691 001 W e Athlon II P360 processor 2 3 GHz 1 L2 cache 1066 MHz 3 6 GT s Dual 25 636635 001 W e Athlon Il P340 processor 2 2 GHz 1 MB L2 cache 1066 MHz 3 2 GT s Dual 25 616343 001 W e V160 processor 2 4 GHz 512 KB L2 cache 1066 MHz 3 2 GT s SC 25 W 636634 001 e V140 processor 2 3 GHz 512 KB L2 cac
26. A UMA computer models 655795 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 659621 001 Optical Drive protective insert 65987 1 001 System board with integrated AMD E450 processor 659996 001 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive 659997 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 664662 001 Intel Pentium B960 processor 2 2 GHz 2 MB L3 cache Dual 35 W Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures e Flatbladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations Before disassembly or assembly procedures review and adhere to all service considerations E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plostic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 41 Cables and connectors A CAUTION When servicing the computer be sure that cables placed in their
27. A computer models 636373 001 e For use in Intel HM55 6470 discrete 512 MB computer models 636371 001 e Foruse in Intel HM55 6470 discrete 1 GB computer models 636372 001 e For use in Intel HM65 6470 discrete 512 MB computer models 636374 001 e For use in Intel HM65 6470 discrete 512 MB BACO computer models 650198 001 For use in Intel HM65 6470 discrete 1 GB BACO computer models 650199 001 e in Intel HM65 6470 discrete 1 GB computer models 636375 001 e For use in AMD UMA computer models 638856 001 e For use in AMD 6470 discrete 512 MB computer models 638854 001 e For use in AMD 6470 discrete 1 GB computer models 638855 001 e For use in AMD E 350 UMA computer models 645529 001 e For use in AMD 880MD 6470 discrete 512 MB BACO computer models 647626 001 e For use in AMD 880MD 6470 discrete 1 GB BACO computer models 647627 001 e For use in AMD A60M UMA computer models 649948 001 e For use in AMD A60M HD6470 discrete 512 MB computer models 649949 001 e For use in AMD A6OM HD6470 discrete 1 GB computer models 649950 001 Chapter 3 Illustrated parts catalog Description Spare part number e Foruse in Intel HM55 i3 370M discrete 512 MB 1 GB computer models 654117 001 e For use in Intel HM55 i3 370M UMA computer models 654118 001 8 amp Processor includes replacement thermal material 11 e Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz
28. D A60M FCH AMD A Series Processors Chapter 1 Product description Category Description Intel AMD AMD RS880M SB820M AMD Phenom Turion Athlon V Series Processors Discrete UMA Discrete Y UMA Graphics Intel HD Graphics 3000 Intel HD Graphics ATI Radeon HD 6470M with 512 MB of dedicated video memory ATI Radeon HD 6470M with 1 GB of dedicated video memory 128 Mx16 DDR3 900 MHzx4 PCs nVidia N12P GV NVIDIA GeForce GT 520M with 1024MB of dedicated video memory 128 Mx16 DDR3 900MHz x 4 PCs AMD Radeon HD 6320 AMD Radeon HD 6620G AMD Radeon HD 6520G AMD Radeon HD 6480G AMD Radeon HD 6380G S SS AMD Radeon HD 664062 AMD Radeon HD 6540G2 AMD Radeon HD 6510G2 Support for HD DVD playback with HD decoder and DX11 and HDMI Se OS Panel 39 6 15 6 in HD LED BrightView 1366x768 16 9 wide aspect ratio Memory 2 customer accessible upgradable SODIMM slots e 0063 1333 MHz Dual Channel Support Intel 2nd Generation Processors All AMD Processors Except AMD E Series e DDR3 1333 MHz Single channel support AMD E Series Processors e 0063 1066 MHz Dual Channel Support DDR3 1333 downgraded to DDR3 1066 Intel Previous Generation Processors Supports up to 6 GB of system memory in the following configurations 6144 MB 4096 MB x 1 2048x1 4
29. HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2011 Hewlett Packard Development Company L P ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks of Intel corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Fourth Edition August 2011 Document Part Number 665584 001 Safety warning notice Z WARNING reduce the possibility of heatrelated injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a h
30. IRAM 1 Australia SAA 1 Austria OVE Belgium CEBEC Brazil ABNT Canada CSA 2 Chile IMQ Denmark DEMKO Finland FIMKO France UTE Germany VDE India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 Chapter 8 Power cord set requirements Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125
31. U SERERE SERE e Reb MER 107 Requirements for all countries uoce ret staat ace bonsai edis eise paccm 107 Requirements for specific countries and regions 108 9 Siu mE E 110 j c A 111 vii viii 1 Product description Category Description Intel AMD Discrete UMA Discrete UMA HP Pavilion G6 Notebook PC v Y v Y Processors Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz 4 13 cache Dual 35 W Intel Core i5 2540M processor 2 6 GHz SC v turbo up to 3 3 GHz 3 13 cache Dual 35 W Intel Core i5 2520M processor 2 5 GHz SC v turbo up to 3 2 GHz 3 MB L3 cache Dual 35 W Intel Core i5 2430M processor 2 4 GHz SC v turbo up to 3 0 GHz 3 13 cache Dual 35 W Intel Core i5 2410M processor 2 3 GHz SC v turbo up to 2 9 GHz 3 MB L3 cache Dual 35 W Intel Core i3 2350M processor 2 3 GHz 3 MB v L3 cache Dual 35 W Intel Core i3 2330M processor 2 2 GHz 3 MB v L3 cache Dual 35 W Intel Core i3 2310M processor 2 1 GHz 3 MB v v L3 cache Dual 35 W Intel Core i5 480M processor 2 66 GHz SC Y turbo up to 2 93 GHz 3 MB L3 cache Dual 35 W Intel Core i3 390M processor 2 66 GHz 3 MB v L3 cache Dual 35 W Intel Core i3 380M processor 2 53 GHz 3 MB L3 cache Dual 35 W Intel Pentium B960 p
32. V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label 6 The flexible cord must be Type HVCTF 3 conductor 1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark 7 For 127 V ac the flexible cord must be Type SVT or SJT 3 conductor 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3 conductor 0 75 mm or 1 00 mm2 conductor size with plug BS 1363 A with BSI or ASTA marks Requirements for specific countries and regions 109 9 Recycling When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at www hp com recycle 110 Chapter 9 Recycling Index A AC adapter light identifying 13 AC adapter spare part numbers act
33. W AC adapter 609947 001 90 W AC adapter EM 609948 001 65 W AC adapter EM Sequential part number listing 33 Spare part number Description 616333 001 V140 processor 2 3 GHz 512 KB L2 cache 1066 MHz 3 2 GT s SC 25 W 616343 001 Athlon Il P340 processor 2 2 GHz 1 MB L2 cache 1066 MHz 3 2 GT s Dual 25 W 616345 001 AMD Phenom Il N850 processor 2 2 GHz 1 5 L2 cache 1333 MHz 3 6 GT s Triple 35 W 621565 001 2 GB memory module 10600 1333 MHz shared 621569 001 4 GB memory module 10600 1333 MHz shared 625823 001 Intel Core i3 380M processor 2 53 GHz 3 MB L3 cache Dual 35 W 625831 001 Intel Pentium P6200 processor 2 13 GHz 3 MB L3 cache Dual 35 W 630703 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630705 001 Ralink 5390BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter 631252 001 Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz 4 MB L3 cache Dual 35 W 631253 001 Intel Core i5 2520M processor 2 5 GHz SC turbo up to 3 2 GHz 3 MB L3 cache Dual 35 W 631255 001 Intel Core i5 2540M processor 2 6 GHz SC turbo up to 3 3 GHz 3 MB L3 cache Dual 35 W 631956 001 Intel Centrino Wireless N 1030 Bluetooth 802 1 1b g n 634433 001 Thermal pad 634687 001 AMD Phenom 11 P650 processor 2 6 GHz 2 L2 cache 1066 MHz 3 6 GT s Dual 25 W 634688 001 AMD Phenom II P860 processor 2 0 GHz 1 5 L2 cache 1
34. Wireless N 1000 802 1 1b g n 593530 001 e Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 e Ralink 5390BC8 802 11b g n 1x1 WiFi and Bluetooth 3 0 HS Combo Adapter 630705 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 e Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 e Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo 593127 001 Adapter e Atheros 9285G 802 11b g n 1x1 WiFi Adapter 605560 005 e Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 e Realtek RTL8188CE 802 11b g n 1x1 WiFi and Bluetooth 4 0 LE Combo Adapter 656119 001 e Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo 657325 001 Adapter e Integrated Module with Bluetooth 2 1 Wireless Technology 537921 001 19 Optical drive cable Included in cable kit 641139 001 20 Memory modules 1066 MHz DDR3 e 4 GB PC3 10600 1333 MHz shared 621569 001 e 2GBPC3 10600 1333 MHz shared 621565 001 21 Hard drive connector cable Included in cable kit 644525 001 22 Hard drive Supports the following 9 5 mm 6 35 cm 2 5 in SATA hard drives e 750 GB 5400 rpm 644351 001 e 640 GB 5400 rpm 637312 001 e 500 GB 7200 rpm 644685 001 e 320 GB 5400 rpm 645086 001 Supports the following 7 0 mm 6 35 cm 2 5 in SATA hard drives e 320 GB 7200 rpm 645089 001 e 250 GB 7200 rpm 64509 1 001 e Drive Hardware Kit not illustrated includes bracket 639444 00
35. aceable parts AC adapter v v v v Chapter 1 Product description Category Description Intel AMD Discrete UMA Discrete UMA Battery system v v v v Hard drive v v v Y Memory module v Y v v Optical drive v v vV v 8 2 External component identification Top TouchPad Component Description a TouchPad light e Off The TouchPad is on e Amber The TouchPad is off 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad button to turn the TouchPad on and off 3 Left TouchPad button Functions like the left button on an external mouse 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Right TouchPad button Functions like the right button on an external mouse Chapter 2 External component identification Lights Component Description 1 TouchPad light e The TouchPad is on e Amber The TouchPad is off 2 Caps lock light e White Caps lock is on e Caps lock is off 3 5 Power light e The computer is on e Blinking The computer is in Sleep mode e The computer is off or in Hibernation mode 4 Wireless light e White An integrated wireless device such as a wireless I local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off Top Button Component Description ly Power
36. age 60 Remove the USB board Position the computer right side up Release the clips 1 that secure the USB board to the base enclosure Lift the USB board 2 straight up and remove it from the computer Reverse this procedure to install the USB board Component replacement procedures 69 Power connector 70 Description Spare part number Power connector 641137 001 Before removing the power connector cable remove the following components 1 Battery see Battery on page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 Keyboard see Keyboard on page 57 ao un F O NM cover see Top cover on page 60 Remove the power connector 1 Position the computer right side up 2 Disconnect the power connector cable 1 from the system board 3 Lift the power connector 2 away from the clips built into the base enclosure Reverse this procedure to install the power connector Chapter 4 Removal and replacement procedures Display assembly Description Spare part number 39 6 cm 15 6 in High Definition HD light emitting diode LED BrightView display assembly e in Charcoal Grey computer models 645523 001 e For use in Ocean Drive computer models 636378 001 e For use in Sonoma Red computer models 645521 001 e For use in Luminous Rose computer models 645
37. aight up to remove it NOTE The security bracket is part of the right hinge Reverse this procedure to install the display assembly 72 Chapter 4 Removal and replacement procedures 7 replace any of the display assembly internal components remove the following screw covers and screws 1 Two screw covers on the display bezel bottom edge 2 Two Phillips 5 0x2 5 screws 8 Flex the inside edge of the left side 1 the top and bottom sides 2 and the right side 3 of the display bezel until the bezel disengages from the display back cover Component replacement procedures 73 9 Remove the display bezel 4 Reverse this procedure to install the display bezel 10 To replace the webcam module lift the webcam module as far from the display enclosure as the webcam module cable allows 11 Disconnect the webcam module cable 1 from the webcam module and then remove the webcam module 2 The webcam module is available using spare part number 637197 001 h Reverse this procedure to install the webcam module 74 Chapter 4 Removal and replacement procedures 12 replace the display hinge covers remove the two Phillips 3 0x2 5 screws 1 that secure the covers to the display enclosure 13 Remove the display hinge covers 2 The display hinge covers are available using spare part number 641142 001 Reverse this procedure to install the display hinge covers 14 To replace the di
38. ard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Praducot description 1 2 External component identification eee ecce eee e eese eee ee eee eee eee eene ntes sees ette sete aerea 8 jm MCI 8 Touch OB Cairo abes I DO A DER QULA Ane drca IUE UE 8 lighis Sob EPOR UE runes ace Fi NU CERVI DUE 9 BURON gether tiene at set cute ou oup d isto ne eet nce daro T cube te und 10 KEYS Ic E 11 Froni Ret M 12 ed NP i e a e e i n 13 E Io RENE ee Hr P TETUER 14 ern mtem 16 BONOT seperti ec Pb adel tector M 17 3 parts catalog si cicscsisiiciousssmncimsinisinmnmninnsiauiiimmmniiauimusnie 18 Serial number locaton Meena Dene ere ene ere reas re ener cen es terre ret arenes re 18 Computer major components seen e emm Hen
39. art gt All Programs gt HP gt HP Recovery Manager gt HP Recovery Media Creation 2 Follow the on screen instructions Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state HP Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore only the system that you have previously backed up HP recommends that you use Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using HP Recovery Manager e Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manvfacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to bac
40. ber Description 641140 001 Heat sink assembly includes replacement thermal material for use in Intel 65 UMA computer models 641141 001 Heat sink assembly includes replacement thermal material for use in Intel HM65 discrete computer models 641142 001 Display hinge covers 641143 001 TouchPad button board includes bracket and cable 641144 001 Power button board includes cable 641145 001 USB board includes cable 641284 001 Display back cover includes logo for use in Sonoma Red computer models 641285 001 Top cover includes TouchPad board for use in Sonoma Red computer models 641286 001 Display back cover includes logo for use in Luminous Rose computer models 641287 001 Top cover includes TouchPad board for use in Luminous Rose computer models 641288 001 Display back cover includes logo for use in Charcoal Grey computer models 641289 001 Top cover includes TouchPad board for use in Charcoal Grey computer models 641290 001 Display back cover includes logo for use in Pewter computer models 641291 001 Top cover includes TouchPad board for use in Pewter computer models 641292 001 Display back cover includes logo for use in Pacific Blue computer models 641293 001 Top cover includes TouchPad board for use in Pacific Blue computer models 641294 001 Display back cover includes logo for use in Pearl Pink computer models 641295 001 Top cover incl
41. ck Produces sound when connected to optional powered stereo Q speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 14 Chapter 2 External component identification Component Description 8 Digital Media Slot Supports the following optional digital card formats MultiMedia Card MMC e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDXC Memory Card 9 Hard drive light e White The hard drive is being accessed 10 Power light e White The computer is on O e Blinking white The computer is in Sleep mode Left side 15 Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless g local area networks WLANs 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs To use the webcam select Start All Programs Cyberlink YouCam 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstruction
42. computer models 654117 001 For use in Intel HM55 i3 370M UMA computer models 654118 001 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory modules see Memory module on page 56 e WIAN module see WLAN module on page 54 Before removing the system board remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 3 Hard drive see Hard drive on page 50 Chapter 4 Removal and replacement procedures Optical drive see Optical drive page 52 WLAN module see WLAN module on page 54 Memory module see Memory module on page 56 Keyboard see Keyboard on page 57 Top cover see Top cover on page 60 Boma m USB board see USB board on page 69 10 Display assembly see Display assembly on page 71 11 Power connector see Power connector on page 70 12 TouchPad LED board see TouchPad LED board on page 67 Remove the system board 1 Disconnect the optical drive connector from the system board 1 2 Remove the Phillips 5 0x2 0 screw 2 that secures the system board to the base enclosure Component replacement procedures 79 3 Lift the system board 3 from the right edge and pull it away from the base enclosure at an angle For AMD computer models see the following image 80 Chap
43. d E E bison EE EAE e parten 57 Hemd 60 Power buton OH E 63 TouchPad button board 65 TouchPad lED board arenan 67 e on a E A TE E a T 68 MS ae REN 69 Power connector V oS 70 Display or ol AM NL e e A EET E E 71 System Board ceia e E EE E iid 78 RTC batery PENES 82 Heatsink assembly P i A a 84 PROCES o coirenc aa RE O OTE 88 sie cet 91 Comp ter ses im Prod i epis iie pains ca pha poesia cup rere UNE 9 39 6 cm 15 6 in display specifications i c rrr rro ra KE FUE 92 Hard driv Co LN TO 93 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 94 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications 95 6 Utility BIOS cca a e a E eR 96 St ring Setup More EE E AEE AEE Prat AEE 96 Using Setup Utili isens RE NEE 96 Changing the language of Setup Utility 96 Navigating and selecting in Setup Utility 97 Displaying system information CERRO NE 97 Restoring factory default settings in Setup Utility
44. d 27 spare part numbers 27 display enclosure illustrated 27 display hinge kit spare part number 27 display hinges removal 76 spare part number 76 display panel illustrated 27 product description 3 removal 76 spare part number 27 76 display specifications 92 drives preventing damage 42 DVD RW and CD RW Combo Drive removal 52 DVD RW and CD RW SuperMulti Double Layer Combo Drive precautions 42 specifications 94 E electrostatic discharge 43 esc key identifying 11 Ethernet product description 4 external media cards product description 5 external monitor port identifying 14 Index 111 H1 102 factory settings restoring 97 feet locations 47 spare partnumber 47 fn key identifying 11 front components 8 G graphics product description 3 grounding equipment and methods 45 H hard drive precautions 42 product description 4 removal 50 spare part numbers 25 29 50 specifications 93 Hard Drive Hardware Kit spare part number 29 hard drive light identifying 15 HDMI port identifying 14 headphone audio out jack 14 heat sink assembly removal 84 spare part number 24 84 HP Recovery Manager 102 integrated webcam light identifying 16 internal microphone identifying 16 J jacks audio in microphone 14 audio out headphone 14 RJ 45 network 14 K keyboard product description 6 removal 57 spare part numbers 20 57 keys action keys 11 112 Index esc 11 Inc
45. disconnect the LED ZIF cable 2 from the system board 3 Remove the LED board 3 Reverse this procedure to install the TouchPad LED board Component replacement procedures 67 Speaker assembly Description Spare part number Speaker assembly includes cable 641396 001 Before removing the speaker assembly remove the following components 1 Battery see Battery page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 Keyboard see Keyboard on page 57 TouchPad top cover see Top cover on page 60 TouchPad LED board see TouchPad LED board on page 67 Remove the speaker assembly LP 2 Disconnect speaker cable 1 from the system board Gently pry back the tabs on the base enclosure 2 to release the speakers and then lift up to remove the speakers 3 Reverse this procedure to install the speaker assembly 68 Chapter 4 Removal and replacement procedures USB board Description Spare part number USB board includes cable 641145 001 Before removing the USB board remove the following components 1 P Battery see Battery page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 Keyboard see Keyboard on page 57 Top cover see Top cover on p
46. download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord Te Access the page on the HP Web site that provides software for your computer Windows 7 Select Start gt Help and Support gt Maintain Follow the on screen instructions to identify your computer and access the BIOS update you want to download At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult th
47. e base enclosure Remove the top cover 2 E NOTE The TouchPad is glued to the top cover and is included with the top cover spare part Reverse this procedure to install the top cover 62 Chapter 4 Removal and replacement procedures Power button board Description Spare part number Power button board includes cable 641144 001 Before removing the power button board remove the following components 1 mou mo om mo ow Battery see Battery on page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 WLAN module see WLAN module on page 54 Memory module see Memory module on page 56 Keyboard see Keyboard on page 57 Top cover see Top cover on page 60 Remove the power button board T 2 3 Position the top cover upside down with the rear edge toward yov Remove the Phillips 3 0x2 0 screw 1 that secures the power button board to the top cover Lift up and remove the power button board 2 4 Component replacement procedures 63 Reverse this procedure to install the power button board 64 Chapter 4 Removal and replacement procedures TouchPad button board Description Spare part number TouchPad button board includes bracket and cable 641143 001 Before removing the TouchPad button board remove the following components 1 D pm mom Battery see Battery on pa
48. e feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points on page 106 e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences Chapter 7 Backup and recovery To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities o
49. e network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 5 Windows 7 Open Windows Explorer by selecting Start gt Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 99 7 Backup and recovery e Restore e Creating restore media e Performing a system restore e Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature e Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your i
50. eded 4 Warranty period The duration of the warranty period for the computer 5 Model description An alphanumeric identifier used to locate documents drivers and support for the computer 18 Chapter Illustrated parts catalog Computer major components Computer major components 19 Item Description Spare part number 1 39 6 cm 15 6 in High Definition HD light emitting diode LED BrightView 1366x768 display assembly NOTE For more information on the display assembly internal component spare part information see Display assembly components on page 27 e For use in Charcoal Grey computer models 645523 001 e For use in Ocean Drive computer models 636378 001 e For use in Sonoma Red computer models 645521 001 e For use in Luminous Rose computer models 645522 001 e For use in Pewter computer models 645524 001 e For use in Pacific Blue computer models 645525 001 e For use in Pearl Pink computer models 645526 001 e For use in Sweet Purple computer models 645527 001 e For use in Butter Gold computer models 645528 001 2 Keyboard includes keyboard cable e For use in the United States Black 636376 001 e For use in French Canada Black 636376 121 e For use in the United Kingdom Black 636376 031 e For use in Germany Black 636376 041 e Foruse in France Black 636376 051 For use in Italy Black 636376 061 e For use in Spain Black 636376
51. ement procedures 87 Processor NOTE All processor spare part kits include thermal material Description Spare part number Intel Core i7 2620M processor 2 7 GHz SC turbo up to 3 40 GHz 4 L3 cache Dual 35 W 631252 001 Intel Core i5 2540M processor 2 6 GHz SC turbo up to 3 3 GHz 3 MB L3 cache Dual 35 W 631255 001 Intel Core i5 2520M processor 2 5 GHz SC turbo up to 3 2 GHz MB L3 cache Dual 35 W 631253 001 Intel Core i5 2430M processor 2 4 GHz SC turbo up to 3 0 GHz 3 MB L3 cache Dual 35 W 653341 001 Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 cache Dual 35 W 638039 001 Intel Core i3 2350M processor 2 3 GHz 3 MB L3 cache Dual 35 W 653340 001 Intel Core i3 2330M processor 2 2 GHz 3 MB L3 cache Dual 35 W 653339 001 Intel Core i3 2310M processor 2 1 GHz 3 MB L3 cache Dual 35 W 638037 001 Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 L3 cache Dual 35 W 634693 001 Intel Core i3 390M processor 2 66 GHz 3 MB L3 cache Dual 35 W 634692 001 Intel Core i3 380M processor 2 53 GHz 3 MB L3 cache Dual 35 W 625823 001 Intel Pentium B960 processor 2 2 GHz 2 MB L3 cache Dual 35 W 664662 001 Intel Pentium B950 processor 2 1 GHz 2 MB L3 cache Dual 35 W 653338 001 Intel Pentium P6300 processor 2 26 GHz 3 MB L3 cache Dual 35 W 635500 001 Intel Pentium P6200 processor 2 13 GHz 3 MB L3 cache Dual
52. ge 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 Keyboard see Keyboard on page 57 Top cover see Top cover on page 60 Remove the TouchPad button board Position the top cover upside down with the front toward you Release the ZIF connector 1 and then disconnect the TouchPad LED ZIF cable 2 from the TouchPad button board Remove the Phillips 2 0x3 0 screw 3 that secures the TouchPad bracket to the top cover Lift up and remove the TouchPad button board bracket 4 The TouchPad button is fused onto the TouchPad button board bracket Component replacement procedures 65 Reverse the above procedure to reassemble and install the TouchPad button board 66 Chapter 4 Removal and replacement procedures TouchPad LED board 99 NOTE The security cable lock is included with the base enclosure spare part number 637187 001 ET y TouchPad LED board 647622 001 Before removing the TouchPad LED board remove the following components 1 Battery see Battery on page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 Keyboard see Keyboard on page 57 Pom mM Top cover see Top cover on page 60 Remove the TouchPad LED 1 Position the computer right side up 2 Release the ZIF connector 1 and
53. he 1066 MHz 3 2 GT s SC 25 W 616333 001 9 amp Heat sink assembly includes replacement thermal material 12 e For use in AMD UMA computer models 639463 001 e For use in AMD discrete computer models 639462 001 e For use in AMD BGA UMA computer models 649952 001 e For use in AMD A60M discrete computer models 649953 001 e For use in AMD A60M UMA computer models 649954 001 e For use in Intel HM55 UMA computer models 637189 001 For use in Intel HM55 discrete computer models 637190 001 e For use in Intel HM65 UMA computer models 641140 001 e For use in Intel HM65 discrete computer models 641141 001 e For use in Intel BGA discrete computer models 654119 001 e For use Intel BGA UMA computer models 654120 001 Fan available separately 639460 001 13 Speaker assembly includes cable 641396 001 14 RTC battery includes mounting adhesive 637193 001 15 Drive activity light board 640215 001 16 TouchPad button board 641143 001 17 Base enclosure 637187 001 18 Wireless WLAN module e Atheros 92856 802 11b g n WiFi Adapter 580101 001 Chapter 3 Illustrated parts catalog Description Spare part number e Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo 600370 001 adapter BT3 0 HS ready e Broadcom 4313AGN 802 1 1a b g draftn WiFi Adapter 593836 001 e Intel Centrino Wireless N 1030 Bluetooth 802 11b g n 631956 001 e Intel Centrino
54. he 1066 MHz 3 2 GT s SC 25 W 636634 001 V140 processor 2 3 GHz 512 KB L2 cache 1066 MHz 3 2 GT s SC 25 W 616333 001 Before removing the processor remove the following components 1 Se FP eS p o 11 12 13 Battery see Battery on page 48 Service door see Service door on page 49 Hard drive see Hard drive on page 50 Optical drive see Optical drive on page 52 WLAN module see WLAN module on page 54 Memory module see Memory module on page 56 Keyboard see Keyboard on page 57 Top cover see Top cover on page 60 USB board see USB board on page 69 Display assembly see Display assembly on page 71 Power connector see Power connector on page 70 System board see System board on page 78 Heat sink assembly see Heat sink assembly on page 84 Remove the processor 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 89 2 Lift the processor 2 straight up and remove it embossed on the processor socket when you install the processor NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 Reverse this procedure to install the processor 90 Chapter 4 Removal and replacement procedures 5 Specifications Computer specifications Dimensions Depth 24 5 cm 9 6 in Width 37 4 cm 14 7 in Heig
55. his procedure to install the display panel Component replacement procedures 77 System board 78 replacement thermal material Ej NOTE The system board spare part kit includes UMA or discrete graphics subsystem memory and Description Spare part number For use in Intel 55 UMA computer models 636370 001 For use in Intel 65 UMA computer models 636373 001 For use in Intel HM55 6470 discrete 512 MB computer models 63637 1 001 For use in Intel HM55 6470 discrete 1 GB computer models 636372 001 For use in Intel HM65 discrete 512 MB computer models 636374 001 For use in Intel HM65 6470 discrete 1 GB computer models 636375 001 For use in AMD UMA computer models 638856 001 For use in AMD 6470 discrete 512 MB computer models 638854 001 For use in AMD 6470 discrete 1 GB computer models 638855 001 For use in AMD E 350 UMA computer models 645529 001 For use in AMD 880MD 6470 discrete 512 MB BACO computer models 647626 001 For use in AMD 880MD 6470 discrete 1 GB BACO computer models 647627 001 For use in AMD A60M UMA computer models 649948 001 For use in AMD A60M HD6470 discrete 512 MB computer models 649949 001 For use in AMD A60M HD6470 discrete 1 GB computer models 649950 001 For use in Intel HM65 6470 discrete 512 MB BACO computer models 650198 001 For use in Intel HM65 6470 discrete 1 GB BACO computer models 650199 001 Foruse in Intel HM55 i3 370M discrete 512 MB 1 GB
56. ht front to rear Weight lowest weight configuration 3 1 to 3 6 cm 1 2 to 1 4 in lt 2 5 kg 5 5 lbs Input power Operating voltage 18 5 V dc 3 5 A 65W Operating current 3 5A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Computer specifications 91 39 6 cm 15 6 in display specifications Dimensions Height 21 0 8 27 in Width 35 9 cm 14 1 in Diagonal 39 6 cm 15 6 Number of colors Up to 16 8 million Contrast ratio 300 1 typical Brightness 200 cd m typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 HD 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 92 Chapter 5 Specifications Hard drive specifications 750 GB 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 7 0 mm 7 0 mm Width 70 mm 70 mm 70
57. inges 637192 001 Plastics Kit includes service door 637193 001 RTC battery 637194 001 Screw Kit 637196 001 Top cover for use in Ocean Drive computer models 637197 001 Webcam module 637312 001 640 5400 rpm 9 5 mm 6 35 2 5 in SATA hard drive 638037 001 Intel Core i3 2310M processor 2 1 GHz 3 L3 cache Dual 35 W 638039 001 Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 cache Dual 35 W 638854 001 System board includes replacement thermal material for use in AMD 6470 discrete 512 MB computer models 638855 001 System board includes replacement thermal material for use in AMD 6470 discrete 1 GB computer models 638856 001 System board includes replacement thermal material for use in AMD UMA computer models 639444 001 Hard Drive Hardware Kit includes bracket 639455 001 Rubber Kit includes rubber feet 639460 001 Heat sink fan 639462 001 Heat sink assembly includes replacement thermal material for use in AMD discrete computer models 639463 001 Heat sink assembly includes replacement thermal material for use in AMD UMA computer models 640215 001 Drive activity light board 640926 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 641136 001 Display cable included in the Display Cable Kit 641137 001 Power connector includes cable 641139 001 Cable Kit includes optical drive cable hard drive cable and TouchPad cable Chapter 3 Illustrated parts catalog Spare part num
58. instructions 106 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac or from 220 to 240 V ac The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 107 Requirements for specific countries and regions 108 Country region Accredited agency Applicable note number Argentina
59. ion keys identifying 11 antenna removal 76 spare part number 27 audio product description 4 audio in microphone jack identifying 14 audio out headphone jack identifying 14 B backing up customized window toolbar and menu bar settings 104 personal files 104 base enclosure spare part number 24 battery removal 48 spare part numbers 26 48 battery bay 17 battery release latch 17 bezel spare part number 27 74 BIOS determining version 98 downloading an update 99 updating 98 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive removal 52 specifications 95 buttons left TouchPad 8 power 10 right TouchPad 8 cables service considerations 42 camera module removal 74 spare part number 74 camera product description 4 caps lock light identifying 9 chipset product description 2 components bottom 17 buttons 10 display 16 front 8 12 keys 11 left side 14 lights 9 right side 13 top 8 computer feet locations 47 spare partnumber 47 computer specifications 91 connector power 13 connectors service considerations 42 D default settings restoring 97 digital media slot identifying MultiMedia Card MMC 15 Secure Digital SD Memory Card 15 diskette drive precautions 42 display assembly removal 71 spare part number 20 71 display back cover spare part number 27 display bezel illustrated 27 spare part number 27 74 display cable spare part number 27 display components illustrate
60. ireless module and 2 wireless antennas built into display assembly Supports the following WLAN formats Chapter 1 Product description Category Description Intel AMD Discrete UMA Discrete UMA e Intel Centrino Wireless N 1030 v Y Bluetooth 802 11b g n e Intel Centrino Wireless N 1000 802 11b V with WiDi e AR9285 802 11b g n 1x1 WiFi Adapter e Ralink 5390GN 802 11b g n 1x1 WiFi v Adapter e Broadcom 4313 802 11b g n 1x1 WiFi v v V and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready e Broadcom 4313GN 802 11b g n 1 1 V V v v WiFi Adapter e Broadcom 4313AGN 802 1 1a b g Y v draftn WiFi Adapter e Ralink 5390BC8 802 11b g n 1x1 WiFi V and Bluetooth 3 0 HS Combo Adapter e Realtek 8188GN 802 11b g n 1x1 WiFi Adapter e Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter e Realtek 8188BC8 802 1 1a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter e Atheros AR2002WB 1NGB 802 1 1b g n v 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter External media Digital Media Slot supporting SD SDHC SDXC v v v v card UHS104 compliant and MMC Internal card One half size Mini Card slot for WLAN Ports Audio in digital microphone Y v Y v Audio out stereo headphone v Y v High Definition Multimedia Interface HDMI v version 1 4 supporting up to 1920x1200 6
61. k up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access HP Recovery Manager in either of the following ways e Select Start gt All Programs gt HP gt HP Recovery Manager gt HP Recovery Manager or e on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 111 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions 102 Chapter 7 Backup and recovery Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Performing a system restore 103 Changing the computer boot order To change
62. lastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 45 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 78 screws in 8 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number The serial number label located in the battery bay of the computer provides important information that you may need when contacting technical support o l2 XXXXXXXX HUE ERE SU E Product MMOD Warranty ly lyOy Model X2 1 Product name 4 Warranty period 2 Serial number 5 Model description 3 Product number 46 Chapter 4 Removal and replacement procedures Computer feet Description Spare part number Rubber Feet Kit 639455 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below Component replacement procedures 47 48 Battery Description Spare part number 6 cell 2 20 Ah 47 Wh 593553 001 6 cell 2 55 Ah 55 Wh 593554 001 Before disassembling the computer 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system Disconnect all ex
63. low the sequence embossed on the heat sink to loosen the three Phillips 10 0x2 0 captive screws 3 that secure the heat sink assembly to the system board Component replacement procedures 85 9 Remove the heat sink assembly 4 by lifting straight up Each time the heat sink assembly is removed the thermal material must be thoroughly cleaned from the system board at locations 1 and 2 from the heat sink assembly at locations 4 and 5 and from the processor 3 Thermal pads and thermal paste must be installed on all surfaces before the heat sink assembly is reinstalled E NOTE Thermal pads and thermal paste are included with all heat sink assembly system board and processor spare part kits The following illustration shows the locations for thermal material on systems with Intel processors Each time the heat sink assembly is removed the thermal material must be thoroughly cleaned from the system board at locations 1 2 and 3 from the heat sink assembly at locations 5 6 and 7 and from the processor 4 Thermal pads and thermal paste must be installed on all surfaces before the heat sink assembly is reinstalled 86 Chapter 4 Removal and replacement procedures The following illustration shows the locations for thermal material systems with AMD processors After applying fresh thermal paste to the components reverse the above procedure to install the heat sink assembly Component replac
64. mmunication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory A CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility Ej NOTE The fingerprint reader select models only cannot be used to access Setup Utility A Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 96 Chapter 6 Setup Utility BIOS Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or
65. n Henn e een nnn rn e hh hen eh nennen eee es eene 19 Display assembly components Eae BERE hae READER bo DS ERR UNDA RE Qe Fiera 27 M ss storage devices Loos ap duca tette ideis A ca edn tices A A 29 Miscellanous ander tei tana nisan E 31 Sequential part number 33 4 Removal and replacement procedures 41 Preliminary replacement requirements 41 Tools reg ited eee ere ne mere geen ome nee aT eae Onn Ree 41 Service considerations euros cere meri iter e eheu Qus e oed a pea 41 Pate SUES aeriene EEEE E E E 41 Cables and connectors 42 Drive handling ade E t OUR FIXE FERE EPES NULL Arab ca sani duras 42 Grounding guidelines sescenti bini imet ttbi Pria citi cbe ena 43 Electrostatic discharge damage ue er er a rn NUR VIN VH e ndn 43 Packaging and transporting guidelines 44 Workstation quid 44 Equipment guidelines doceret oxptelit teria sii Etpe 45 Component replacement procedures 46 Serie pH DEC ONG M DI REN 46 Comp ter feel roc ER 47 48 Senice door 49 Harddrive elTc 50 Optical Ga RTT S 52 WIAN TASC TE 54 Memory mod le RE TT STREET 56 Keyboar
66. n touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 44 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist stra
67. nd the computer on its side Insert a small screwdriver through the keyboard access hole in the bottom of the computer The keyboard access hole is the same hole from which the keyboard screw was removed Push firmly on the bottom of the keyboard until it is disengaged NOTE When the computer is standing on its side the hard drive assembly may come out of its bay still cabled to the computer After disengaging the keyboard reseat the hard drive assembly as necessary prior to the next step 3 Position the computer display side up with the front toward you and open the display as far as possible Lift the rear edge of the keyboard and tilt the keyboard forward onto the palm rest 58 Chapter 4 Removal and replacement procedures 4 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 Remove the keyboard 3 Reverse this procedure to install the keyboard Component replacement procedures 59 Top cover Description Spare part number For use in Ocean Drive computer models 637196 001 For use in Luminous Rose computer models 641287 001 For use in Sweet Purple computer models 641297 001 For use in Butter Gold computer models 641299 001 For use in Pewter computer models 641291 001 For use in Charcoal Grey computer models 641289 001 For use in Sonoma Red computer models 641285 001 For use in Pacific Blue computer models 641
68. nformation e Recovering a program or driver 100 Chapter 7 Backup and recovery Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window A CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstalled manually NOTE Recovery discs have been included if your computer does not have a recovery partition Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting u
69. nk 645893 1 Keyboard for use in the Adriatics Pink Chapter 3 Illustrated parts catalog Spare part number Description 645893 BB1 Keyboard for use in Israel Pink 645893 BG1 Keyboard for use in Switzerland Pink 645893 D61 Keyboard for use in India Pink 645893 DH1 Keyboard for use in the Netherlands Pink 645893 DJ1 Keyboard for use in Greece Pink 647622 001 TouchPad LED board 647623 001 39 6 cm 15 6 high definition BrightView LED display panel 647626 001 System board includes replacement thermal material for use in AMD 880MD 6470 discrete 512 MB BACO computer models 647627 001 System board includes replacement thermal material for use in AMD 880MD 6470 discrete 1 GB BACO computer models 649948 001 System board includes replacement thermal material for use in AMD A60M UMA computer models 649949 001 System board includes replacement thermal material for use in AMD A60M HD6470 discrete 512 MB computer models 649950 001 System board includes replacement thermal material for use in AMD A60M HD6470 discrete 1 GB computer models 649952 001 System board includes replacement thermal material for use in AMD BGA UMA computer models 649953 001 System board includes replacement thermal material for use in AMD A60M UMA computer models 649954 001 System board includes replacement thermal material for use in AMD UMA A60M computer models 65019
70. o select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility 97 Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 If the system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 98 Chapter 6 Setup Utility BIOS Downloading a BIOS update A CAUTION reduce the risk of damage to the computer an unsuccessful installation
71. ore 490371 061 Power cord 3 wire black 1 83 m for use in Italy 490371 081 Power cord AC 3 wire black 1 83 m for use in Denmark 490371 111 Power cord AC 3 wire black 1 83 m for use in Switzerland 490371 201 Power cord AC 3 wire black 1 83 m for use in Thailand 490371 291 Power cord AC 3 wire black 1 83 m for use in Japan 49037 1 AAT Power cord AC 3 wire black 1 83 m for use in the People s Republic of China 49037 ABT1 Power cord AC 3 wire black 1 83 m for use in Taiwan 49037 1 ADI1 Power cord AC 3 wire black 1 83 m for use in Korea 49037 ART Power cord AC 3 wire black 1 83 m for use in South Africa 490371 1 Power cord AC 3 wire black 1 83 m for use in Israel 490371 D61 Power cord AC 3 wire black 1 83 m for use in India 537921 001 Bluetooth module 580101 002 Atheros AR9285 802 1 1a b g n 2x2 WiFi adapter 593127 001 Atheros AR9285 802 1 1b g n WiFi Bluetooth Adapter 593530 001 Intel Centrino Wireless N 1000 802 1 1b g n 593553 001 Battery 6 cell 2 20 Ah 47 Wh 593554 001 Battery 6 cell 2 55 Ah 55 Wh 593836 001 Broadcom 4313AGN 802 1 1a b g draft n WiFi Adapter 600370 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready 602822 001 Bluetooth cable 602993 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 605560 005 Atheros 9285G 802 11b g n 1x1 WiFi Adapter 609939 001 65 W AC adapter 609940 001 90
72. owing 9 50 mm 6 35 2 50 in SATA hard drives 750 GB 5400 rpm 644351 001 640 GB 5400 rpm 637312 001 500 GB 7200 rpm 644685 001 320 GB 5400 rpm 645086 001 Supports the following 7 00 mm 6 35 2 50 in SATA hard drives 320 GB 7200 rpm 645089 001 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit not illustrated includes bracket 639444 001 Before removing the hard drive remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 50 Chapter 4 Removal and replacement procedures Remove the hard drive 1 Disconnect the hard drive adapter cable from the system board 1 and then pull up on the tab 2 to remove the drive from the hard drive bay NOTE It the rubber hard drive bracket is wedged into the hard drive bay snugly you may need to gently pry up the hard drive using a thin nonconductive tool 2 Disconnect the hard drive adapter 1 Then remove the hard drive bumpers 2 and the cover 3 Reverse this procedure to install the hard drive Component replacement procedures 51 Optical drive 52 E NOTE The optical drive spare part kit includes an optical drive bezel and optical drive bracket Description Spare part number DVD RW and CD RW SuperMulti Double Layer Combo Drive 659997 001 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive 659996 001 Optical Drive protective insert 659621 0
73. p connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded p
74. p the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place E NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the HP Recovery Manager software e computer must be connected to AC power during this process e Only one set of recovery discs or one recovery flash drive can be created per computer E NOTE If you are creating recovery discs number each disc before inserting it into the optical drive e If necessary you can exit the program before you have finished creating the recovery discs recovery flash drive The next time you open HP Recovery Manager you will be prompted to continue the backup creation process Restore 101 To create a set of recovery discs or a recovery flash drive 1 Select St
75. proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling 42 A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static p
76. r changing Windows settings Refer to Help and Support for more information Backing up and recovering your information 105 Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Ej NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 15 the left pane click System Protection Click the System Protection tab Click System Restore 2 3 4 5 Follow the on screen
77. rd removal 67 spare part number 67 TouchPad light 8 transporting guidelines 44 U USB board removal 69 spare partnumber 22 69 USB port identifying 14 using system restore 106 vents identifying 14 17 WwW webcam light identifying 16 webcam module spare part number 27 webcam identifying 16 weight saver optical drive spare part numbers 30 Windows applications key identifying 11 Windows logo key identifying 11 wireless antenna removal 76 spare part number 27 wireless light 9 WLAN antennas identifying 16 Index 113
78. rd cable for use in Korea 636376 B31 Keyboard black includes keyboard cable for international use 636376 BA1 Keyboard black includes keyboard cable for use in the Adriatics 636376 BB1 Keyboard black includes keyboard cable for use in Israel 636376 BG1 Keyboard black includes keyboard cable for use in Switzerland 636376 D61 Keyboard black includes keyboard cable for use in India 636376 DH1 Keyboard black includes keyboard cable for use in the Netherlands 636376 DJ1 Keyboard black includes keyboard cable for use in Greece 636378 001 39 6 15 6 in HD LED BrightView 1366x768 display assembly for use in Ocean Drive computer models 636634 001 V160 processor 2 4 GHz 512 KB L2 cache 1066 MHz 3 2 GT s SC 25 W 636635 001 Athlon 11 P360 processor 2 3 GHz 1 L2 cache 1066 MHz 3 6 GT s Dual 25 W Sequential part number listing 35 36 Spare part number Description 637185 001 Wireless antenna includes wireless antenna transceivers and cable 637186 001 Display back cover includes logo for use in Ocean Drive computer models 637187 001 Base enclosure 637188 001 Display bezel 637189 001 Heat sink assembly includes replacement thermal material for use in Intel 55 UMA computer models 637190 001 Heat sink assembly includes replacement thermal material for use in Intel HM55 discrete computer models 637191 001 Display bracket with h
79. rocessor 2 2 GHz 2 MB v v L3 cache Dual 35 W 2 Category Description Intel AMD Intel Pentium B950 processor 2 1 GHz 2 MB L3 cache Dual 35W Discrete Y Discrete UMA Intel Pentium P6300 2 26 GHz 3 MB L3 cache Dual 35 W Intel Pentium P6200 2 13 GHz 3 MB L3 cache Dual 35 W AMD E Series E450 1 65 GHz 1 MB L2 cache 1333MHz Dual 18 W AMD A Series APU A8 3500M 2 4 GHz 1 5 GHz 4 MB 12 cache Quad 35 W AMD A Series APU A6 3400M 2 3G Hz 1 4 GHz 4 MB 12 cache Quad 35 W AMD A Series APU A4 3300M 2 5 GHz 1 9G Hz 2 MB 12 cache Dual 35 W AMD A Series APU E2 3000M 2 4 GHz 1 8 GHz 1 MB L2 cache Dual 35 W AMD Phenom Il N970 processor 2 2 GHz 2 MB L2 cache 1333 MHz 3 6 GT s Quad 35 W AMD Phenon II P960 processor 1 8 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Quad 25 W AMD Phenom 11 N870 processor 2 3 GHz 1 5 MB L2 cache 1333 MHz 3 6 GT s Triple 35 W AMD Phenon II P860 processor 2 0 GHz 1 5 L2 cache 1066 MHz 3 6 GT s Triple 25 W AMD Phenom II N850 processor 2 2 GHz 1 5 MB L2 cache 1333 MHz 3 6 GT s Triple 35 W AMD Phenom II N660 processor 3 0 GHz 2 MB L2 cache 1333 MHz 3 6 GT s Dual 35 W Chipset Intel HM65 Express Chipset Intel 2nd Generation B9xx Processors Intel HM55 Express Chipset Intel Previous Generation Processors AMD A50M FCH AMD E Series Processors AM
80. rom the dedicated recovery partition 102 recovering from the recovery discs 103 recovery discs 101 recovery system 102 removal replacement preliminaries 41 procedures 46 restore points 106 RJ 45 network jack identifying 14 RTC battery removal 82 spare part number 24 82 Rubber Feet Kit spare part number 47 S security cable slot security cable slot identifying 13 security product description 6 serial number 18 46 service considerations 41 service door removal 49 spare part number 49 service door identifying 17 serviceability product description Setup Utility changing the language 96 displaying system information 97 exiting 97 navigating 97 restoring default settings 97 selecting 97 starting 96 speaker assembly removal 68 spare part number 24 68 specifications Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive 95 computer 91 display 92 DVD RW and CD RW SuperMulti Double Layer Combo Drive 94 hard drive 93 optical drive 94 95 static shielding materials 45 supported discs 101 WLAN module removal 54 spare part numbers 24 54 workstation guidelines 44 system board removal 78 spare partnumbers 22 78 system information displaying 97 system recovery 102 system restore points 106 T thermal paste replacement 86 tools required 41 top cover removal 60 spare part number 22 60 TouchPad buttons 8 removal 65 TouchPad button board spare partnumber 65 TouchPad LED boa
81. roof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage might have occurred An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy Z CAUTION prevent damage to the computer when removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricit
82. s To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 16 Chapter 2 External component identification Bottom Component Description 1 Battery bay Holds the battery 2 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Releases the battery from the battery bay n Battery release latch a lt I y Service door Provides access to the hard drive wireless modules and memory modules Bottom 17 3 Illustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located in the battery bay of the computer si Serial XXXXXXXX BEIEUOESSL HEB Product Umm E Warranty ly lyOy Model Description 1 Product name The name affixed to the front of the computer 2 Serial number s n An alphanumeric identifier that is unique to each product 3 Product number This number provides specific information about the product s hardware components The product number helps a service technician to determine what components and parts are ne
83. se in Pacific Blue computer models 641292 001 e For use in Pearl Pink computer models 641294 001 e For use in Sweet Purple computer models 641296 001 e For use in Butter Gold computer models 641298 001 28 Chapter Illustrated parts catalog Mass storage devices Item Description Spare part number 1 Hard drive Supports the following 9 5 mm 6 3 2 5 in SATA hard drives e 750 GB 5400 rpm 644351 001 e 640 GB 5400 rpm 637312 001 e 500 GB 7200 rpm 644685 001 e 320 GB 5400 rpm 645086 001 Supports the following 7 mm 6 3 cm 2 5 in SATA hard drives e 320 GB 7200 rpm 645089 001 e 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit not illustrated includes bracket 639444 001 2 Optical drive 12 7 mm SATA fixed includes bezel and bracket e DVD RW and CD RW SuperMulti Double Layer Combo Drive 659997 001 Mass storage devices 29 Description Spare part number e Bluray Disc ROM with DVD R RW SuperMulti Double Layer Drive 659996 001 3 Optical Drive protective insert 659621 001 30 Chapter 3 Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters e 65 W AC adapter 609939 001 e 90 W AC adapter 609940 001 e 65 W AC adapter 609948 001 e 90 W AC adapter 609947 001 Power cord AC 3 wire black 1 83 m e For use in North America 490371 001 e For use in Aus
84. splay panel remove four Phillips 4 0x2 5 screws that secure the display panel to the display enclosure Component replacement procedures 75 15 Tilt the display 1 up release the tape 2 holding the display cable to the display panel and then disconnect the cable 3 16 Remove the display panel 4 from the display enclosure The display panel is available using spare part number 647623 001 Reverse this procedure to install the display panel 17 To replace the display panel brackets remove the two Phillips 3 0x2 0 screws 1 that secure each bracket to the display panel 18 Remove the display brackets 2 from the display panel The display brackets are available using spare part number 637191 001 Reverse this procedure to install the display hinges 19 To replace the wireless transceivers lift up on the silver transceivers 1 and then release the adhesive material from the display cover 76 Chapter 4 Removal and replacement procedures 20 Lift up to remove the transceiver cable 2 The wireless antenna transceivers and cable are available using spare part number 637185 001 Reverse this procedure to install the display wireless antenna transceivers 21 To remove the display cable from the display enclosure lift the adhesive tabs 1 that hold the display cable to the display enclosure Gently peel the display cable 2 away from the adhesive that holds the cable to the display panel Reverse t
85. ter 4 Removal and replacement procedures When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Heat sink assembly see Heat sink assembly on page 84 e Processor see Processor on page 88 Reverse this procedure to install the system board Component replacement procedures 81 RTC battery 82 Description Spare part number RTC battery includes mounting adhesive 637193 001 Before removing the RTC battery remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 3 Hard drive see Hard drive on page 50 4 Optical drive see Optical drive on page 52 5 WLAN module see WLAN module on page 54 6 Memory module see Memory module on page 56 7 Keyboard see Keyboard on page 57 8 cover see cover on page 60 9 TouchPad LED board see TouchPad LED board on page 67 10 USB board see USB board on page 69 11 Power connector see Power connector on page 70 12 Display assembly see USB board on page 69 13 System board see System board on page 78 Remove the RTC battery 1 Position the system board face up with the front toward you 2 Disconnect the RTC battery connector from the system board 1 Chapter 4 Removal and replacement procedures 3 Remove the RTC battery 2 tofo
86. ternal devices connected to the computer p Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery 1 Position the computer upside down on flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and lift it out of the computer 3 To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated The battery release latch automatically locks the battery into place Chapter 4 Removal and replacement procedures Service door Description Spare part number Plastics Kit contains the service door 637192 001 Before removing the service door remove the battery see Battery on page 48 1 Position the computer upside down with the front toward you 2 Loosen the two Phillips 4 0x2 0 captive screws 1 that secure the service door to the computer 3 Remove the service door 2 Reverse this procedure to install the service door Component replacement procedures 49 Hard drive Ej NOTE The hard drive spare part kit includes a hard drive bracket and hard drive connector The hard drive bracket and hard drive connector as well as the hard drive bracket screws are also available in the Hard Drive Hardware Kit Description Spare part number Supports the foll
87. the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Backing up and recovering your information 104 It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times Xx TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restor
88. tralia 490371 011 e For use in Europe 49037 1 021 e Foruse in the United Kingdom and Singapore 490371 031 e For use in Italy 49037 1 061 e For use in Switzerland 490371 111 e For use in Denmark 49037 1 081 e For use in Thailand 490371 201 e For use in Japan 490371 291 e For use in the People s Republic of China 49037 1 AA1 e For use in Taiwan 49037 1 AB1 e Foruse in South Korea 49037 l ADI e For use in South Africa 49037 ART e For use in Israel 49037 1 BB1 e For use in India 49037 1 D61 Bluetooth cable 602822 001 Bluetooth module 537921 001 Cable Kit includes optical drive cable hard drive cable and TouchPad cable 641139 001 Drive activity light board 640215 001 Thermal pad 634433 001 Miscellaneous parts 31 Description Spare part number TouchPad LED board 647622 001 Screw kit 637194 001 e Phillips 2 5x3 0 screw e Phillips 2 5x5 nylon screw e Phillips 3 0x2 0 screw e Phillips 2 5x6 5 screw e Phillips 2 5x10 3 screw e Phillips 4 0x2 5 screw 32 Chapter Illustrated parts catalog Sequential part number listing Spare part number Description 490371 001 Power cord AC 3 wire black 1 83 m for use in North America 490371 011 Power cord AC 3 wire black 1 83 m for use in Australia 490371 021 Power cord AC 3 wire black 1 83 m for use in Europe 49037 1 031 Power cord AC 3 wire black 1 83 m for use in the United Kingdom and Singap
89. udes TouchPad board for use in Pearl Pink computer models 641296 001 Display back cover includes logo for use in Sweet Purple computer models 641297 001 Top cover includes TouchPad board for use in Sweet Purple computer models 641298 001 Display back cover includes logo for use in Butter Gold computer models 641299 001 Top cover includes TouchPad board for use in Butter Gold computer models 641396 001 Speaker assembly includes cable 644351 001 750 GB 5400 rpm 9 5 mm 6 35 2 5 in SATA hard drive 644685 001 500 GB 7200 rpm 9 5 mm 6 35 2 5 in SATA hard drive 645086 001 320 GB 5400 rpm 9 5 mm 6 35 2 5 in SATA hard drive 645089 001 320 GB 7200 rpm 7 0 mm 6 35 2 5 in SATA hard drive 645091 001 250 GB 7200 rpm 7 0 mm 6 35 2 5 in SATA hard drive 645521 001 39 6 15 6 in HD LED BrightView 1366x768 display assembly for use in Sonoma Red computer models 645522 001 39 6 15 6 in HD LED BrightView 1366x768 display assembly for use in Luminous Rose computer models Sequential part number listing 37 38 Spare part number Description 645523 001 39 6 em 15 6 in HD LED BrightView 1366x768 display assembly for use in Charcoal Grey computer models 645524 001 39 6 15 6 in HD LED BrightView 1366x768 display assembly for use in Pewter computer models 645525 001 39 6 15 6 in HD LED BrightView 136
90. ules are designed with a notch 5 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module Component replacement procedures 55 56 Memory module Description Spare part number 4 GB PC3 10600 1333 MHz shared 621569 001 2 GB PC3 10600 1333 MHz shared 621565 001 Before removing the memory module remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 Remove the memory module Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 2 Remove the module 2 by pulling it away from the slot at an angle Ey NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Chapter 4 Removal and replacement procedures Keyboard Description Spare part number See Computer major components on page 19 for complete list of available keyboards Before removing the keyboard remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 Remove the keyboard 1 Remove the Phillips 5 0x2 5 screw that secures the keyboard to the computer Component replacement procedures 57 2 Open the display and sta
91. y by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 43 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded whe

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