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Western Digital MyBook Studio
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1. 0000 cece eee ee ee eee 55 Uninstalling on Windows Vista or Windows 7 Computers ea 56 Getting Started Without the WD SmartWare Software 0 56 Troubleshooting e ansa aia ad la te ad aa 4 57 Installing Partitioning and Formatting the Drive 0 es 97 Frequently Asked Questions n anaa anaa eea e nne 57 Installing the SES Driver 0 00 e eee ees 59 Installing on Windows XP Computers 0 0000 cee eee eens 59 Installing the Driver Automatically 050 4 m nd ce eae dated ma mda ea md kase tee eee we ts 59 Installing the Driver Manually 2 120 iat wee sae Ui ari Von aaa m M a Baws ws 61 Installing on Windows Vista Computers nuereeuenua 62 Installing the Driver Automatically 22 0264 s ema am sma sa obese eeead ewes esewed asad 63 Installing the Driver Manually 2 62 son maaelu Beck mda beep es ee kee ieee eae ew aiid 64 Installing on Windows 7 ComputerS 0 0000 ccc eee eens 66 TABLE OF CONTENTS iv MY BOOK STUDIO USER MANUAL Compliance and Warranty Information 000 none nnnne 68 Regulatory Compliance a t cadet teehee nemad edu meduus K rmas ma oi 68 FOC Clase B Informati n uct ch eka pace beet het cee ee maast eee hee eee ml 68 ICES NMB 003 Compliance x0 5 00 tm 6 wrth Sue a ae ce oe ee AL m a eA A oe 68 Daley GOMBIAAGS ote cae adden ede E wooed een ee een Rese wea e 68 CE Compliance For Europe auc 29 dac
2. My Book Studio User Manual m oe D a m O O A A O Western Digital WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support guestions can be answered through our knowledge base or e mail support service at http support wdc com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support E mail support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at http register wdc com Accessing Online Support Visit our product support website at hitp support wdc com and choose from these topics e Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and special offers e Warranty amp RMA Services Get warranty product replacement RMA RMA status and data recovery information e Knowledge Base Search by keyword phrase or answer ID e Installation Get online installation help for your WD product or software Contacting WD Techn
3. Set preferences screen 35 retrieve folder screen 34 sleep timer screen 37 Setting the drive sleep timer 37 SMART Status Check 42 Software Settings preferences 34 35 retrieve folder 34 system throttling 34 Space available 32 Settings See Drive Settings Status check 32 System compatibility 3 file category defined 12 16 throttling software setting 34 T Temperature check 32 U Unlocking the drive 53 with the WD SmartWare software 54 without the WD SmartWare software 55 Unlocking the drive from the virtual CD 28 USB drive interface 5 V Virtual CD unlocking drive from 28 W Warranty 69 WD service 69 WD SmartWare icon Windows 31 Windows disconnecting the drive safely 52 flashing icon alerts 52 restarting WD SmartWare software 51 status check 51 temperature check 51 uninstalling WD SmartWare software 50 WD SmartWare icon 51 INDEX 72 Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo My Book and My Passport are registered trademarks and My Book Studio My Passport Studio WD SmartWare and Data Lifeguard are trademarks of Western Digital Techno
4. USB Cable My Book Studio Drive Guick Install Guide Figure 1 My Book Drive Kit Components Operating System Compatibility The My Book Studio drive and WD SmartWare software are compatible with the following operating systems Mac OS X Windows e Leopard e Windows XP e Snow Leopard e Windows Vista e Lion e Windows 7 Compatibility can vary depending on hardware configuration and operating system For highest performance and reliability always install the latest software update and service pack SP For Mac computers go to the Apple menu and select Software Update For Windows computers go to the Start menu and select Windows Update Disk Drive Format The My Book Studio drive is formatted with a single HFS J partition for Mac OS X operating systems If you want to use this drive with a Windows system see Reformatting the Drive on page 44 and Troubleshooting on page 57 Physical Description As shown in Figure 2 and Figure 3 on page 4 the My Book Studio drive has e A power activity LED indicator on the front e The power connector interface ports and a security slot on the back ABOUT YOUR WD DRIVE 3 Figure 2 Front of the My Book Studio Drive gt SS OSS Studio My Book NGSES WS ae es US LISTED Ee bert A FireWire 800 Cere USB 2 0 t j Figure 3 Back of the My Book Studio Drive Po
5. A m etd oko 2 Operating System Compatibility 2 44 2 vu nad unran esma ma s u ua bie eas bonus as He 3 DISK Drive FOMA ooo ha eee aegne ee a ee aE Se eee ee aus i E 3 PAVSICAlDESCNDUON aasa os toh lm s wi e sl aa au ou ai 3 Power AG LED aaa srar dnr rns oE aTa a ERE sas 4 Ove Mern aC ES esee wad e eh R luse a R SU R T kl i R 5 Kensington O CIOL eire EEEE R AER ROETE EERE ee 5 Registering Your Drive aa aaa anaana aaaea 5 Handling Precautions otha sans em aa 5 2 Connecting the Drive and Getting Started 6 Connecting Me DIVE 5244 e2en pede inrer Ge AEA eE E ae ee eee 6 Enhancing Performance with WD TURBO 0 00 000 ees T Getting Started with the WD SmartWare Software anana aana eee ees 9 WD SmartWare Software Overview ussas aaaea ne eee teens 11 WD SmartWare Home Screen mn 42 8 Hmm aana 12 Viewing the Info Online Help Topics n nnennennenue 13 3 Backing Up Your Computer Files eens 14 About Backing Up Your Computer Files nnena 14 BACKING MAW ton wee ao eee Ges eee oh en eb hee eee ee Re 16 Advanced Backup Capabilities 0 0 20 0c eens 17 Selecting Specific Categories of Files to BackUp na 17 Changing the Backup Software Settings a n nannaa aaaea 18 4 Retrieving Backed Up FileS 00 ccc es 21 About Retrieving FIIES lt i 42245 t 0u cee memm ope hee
6. Choose a password Drive Erase verify password Password hint W Warning WD cannot retrieve your password If you forget your password you will permanently lose access to your data O understand Firmware Revision 1 016 Operating System Mac OS 10 5 8 Back to Main Settings Figure 13 Drive Settings Screen Type a hint to help remind yourself of your password in the Password hint box Read the warning about the possibility of data loss if you forget your password go Click the understand check box to signify that you accept the risk 2 Click Save Security Settings to save your password and enable password protection for your drive CAUTION After creating a password the drive remains unlocked for as long as you continue your current work session Then the WD SmartWare software e Locks the drive when you shut down your computer disconnect your drive or depending on its configuration your computer goes into the sleep mode Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive Unlocking the Drive After you have created a password to keep others from accessing the files on your drive you will have to type your password to unlock the drive whenever e You shut down and restart your computer e You disconnect and reconnect the drive to your computer e Depending on its configuration your computer exits the sleep mode You will ha
7. Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 3 years in the North South and Central America region 3 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise reguired by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at http support wdc com warranty policy asp accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s o
8. Welcome to WD SmartWare screen and now want to enable the Backup and Retrieve functions 1 On the drive maintenance Drive Settings screen see Figure 19 on page 50 click Preferences to display the Set Preferences dialog Set Preferences Select automation options V Automatically check for WD SmartWare software dates update Unlock the full potential of WD SmartWare to back up and retrieve the data on your WD drive To add Backup and Retrieve functionality to WD SmartWare click Enable Backup and Retrieve functions then click Enable Backup Now Enable Backup and Betrieve functions 2 Select the Enable Backup and Restore functions check box 3 Click Enable Backup Now to e Add the Backup and Retrieve tabs to the Home screen display e Add the Set Up Software and Set Up Drive options to the Settings screen e Remove the Preferences option from the Drive Settings screen Unlocking the Drive After you have created a password to keep others from accessing the files on your drive you will have to type your password to unlock the drive whenever e You shut down and restart your computer e You disconnect and reconnect the drive to your computer e Your computer exits the sleep mode You will have to do this even if you do not have the WD SmartWare software installed on your computer To unlock the drive see e Unlocking the Drive with the WD SmartWare Software on page 54 e Unlocking the Drive Without the WD SmartWare
9. a file Note Automatic backup protection is continuous for as long as your My Book drive is connected to your computer Then whenever you disconnect and reconnect the drive to your computer the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup as before e See your backup as it happens Seeing is believing Visual backup organizes and displays your content in categories and shows the progress of your backup e Retrieve lost files effortlessly Bring back your valuable data to its original location whether you ve lost all your data or just overwritten an important file CONNECTING THE DRIVE AND GETTING STARTED 11 MY BOOK STUDIO USER MANUAL WD SmartWare Home Screen The WD SmartWare Home screen has four tab selected options e Home Provides a Content Gauge with the capacity of each hard drive in or connected to your computer See Figure 5 on page 11 e Backup Manages existing backups or creates new backups of your important data including movies music documents e mail and photos See Figure 6 on page 15 e Retrieve Brings back valuable data that has been lost or overwritten see Figure 9 on page 22 e Settings Manages security diagnostics power settings and backup parameters see Figure 7 on page 18 On the WD SmartWare Home screen you can modify the primary drive being categorized with the drop down selection box under the name of your c
10. create partitions larger than 32 GB in FAT32 when reformatting the drive download the External USB FireWire FAT32 Formatting Utility from http support wdc com product download Windows users can avoid these limitations by formatting the drive to NTFS using either the Windows Disk Management utility or similar third party software For further details see e Answer ID 291 at http support wdc com e Article IDs 314463 and 184006 at support microsoft com e The appropriate third party software documentation or support organization Frequently Asked Questions Q How do I determine whether or not my system supports USB 2 0 A Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 2 0 controller is built into the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information Q What happens when a USB 2 0 device is plugged into a USB 1 1 port or hub A USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full soeed of up to 12 Mbps TROUBLESHOOTING 57 MY BOOK STUDIO USER MANUAL Why is the data transfer rate slow Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 If your system includes a PCI slot you can a
11. of backup versions BACKING UP YOUR COMPUTER FILES 19 MY BOOK STUDIO USER MANUAL Pausing Backups Until Your Computer is Idle A large backup can take a lot of time and can consume a lot of your system processing resources The WD SmartWare software works in the background using minimal computer resources while you are working on your computer If you want to pause all backup activity until your computer is idle you can by enabling the Backup Speed option 1 Onthe Software Settings screen see Figure 8 on page 19 click Backup Speed to display the Reduce Backup Speed dialog Reduce Backup Speed This option may allow your system to run faster by reducing backup speed M Pause backup until computer is idle 2 Select or clear the Pause backup until computer is idle check box to enable or disable the Backup Speed option BACKING UP YOUR COMPUTER FILES 20 MY BOOK STUDIO USER MANUAL Retrieving Backed Up Files This chapter includes the following topics About Retrieving Files Retrieving Files or Folders About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Book drive and copy them to either e Their original locations on your computer e A special retrieve folder Retrieve is generally a five step process 1 Choose the drive to retrieve files from on the Home screen 2 Choose the backup volume that you want to retrieve files from
12. owe eee beat ee bed 21 Retrieving Files Or Folders xc ceca cee cee iawn ceed de ee hee e eee ee dee ee eS 21 5 Locking and Unlocking the Drive eee es 25 Password Protecting the DIV 4 ac deav eee e mi beeen ee Geass be talgud eeoee ee ee 25 Unlocking the Drive AE MTA 26 Unlocking the Drive with the WD SmartWare Software n essees 27 Unlocking the Drive Without the WD SmartWare Software a n asaan naana nannan 28 Changing Yo r PASS MORA 22 6 sounder s aeta sim ss alata a 29 Turning Off the Drive Lock Feature n nnnaeaneae nne 30 TABLE OF CONTENTS iii MY BOOK STUDIO USER MANUAL Managing and Customizing Your Drive n enn 31 Using the WD SmartWare ICON ed 24 evded es ke desbidedideusiwies kalev daddies 31 Opening the WD SmartWare Software 0 00 eee eens 31 Checking Drive Status 43 miksi ii ciate eee eee ed nase e ob Sou nen Se Deon Zaconre ee esas 32 Safely Dismounting the DIVE 5544 07 40 10 2 eda a ead ew Oe wee ee esa ee eee 32 Customizing Your Software Settings anana aaaea eee 34 Specifying a Different Retrieve Folder nuuuuneunn nen una 34 Setting the Preferences Option nuueureenu nen u een e enne 35 Customizing Your Drive Settings nnennenenueneea 35 Registering the Drive 2 nan aaa 81000 20 istid een 36 Setting the Drive Sleep TimMer s 08t 2 mum
13. pointer over the WD SmartWare icon in the taskbar to see the drive capacity used and drive temperature condition and to find outif the drive is locked WO GUCK VIEW Drive Name Volumes Used Locked Temperature 4 My Book Studio USB HOD F 3 Mo GR Monitoring Icon Alerts The WD SmartWare icon in the taskbar flashes to indicate drive status as follows IF the WD SmartWare icon flashes THEN the drive might be Green and white Locked or in a format that the WD SmartWare software does not understand non Windows format in a Windows environment Red and white Overheated Power down the drive and let it cool for 60 minutes Power it back on and if the problem persists contact WD Support Safely Disconnecting the Drive CAUTION To prevent data loss close all active windows and applications before shutting down or disconnecting the drive To safely disconnect the drive using the WD SmartWare icon 1 Right click the WD SmartWare icon in the taskbar and then click Safely remove My Book Studio USB HDD About Wo Quick view Safely remove My Book Studio USB HOO E WD Smartware You might hear the drive power down 2 Wait for the power activity LED to turn off before disconnecting the drive USING THE DRIVE WITH WINDOWS 52 MY BOOK STUDIO USER MANUAL Enabling the Backup and Retrieve Functions If you selected Install Drive Settings at the What would you like to do prompt on the
14. that has been backed up e The blue background in the Content Gauge for your computer s hard drive changes to yellow amber for all of the files that have not yet been backed up e The gray background in the Content Gauge for your My Book drive changes to blue for each category as the backup completes e You can continue to set up your drive or perform any other functions the WD SmartWare software will back up all of your files in the background e A Stop Backup button is available for stopping the backup Appearance of a backup successfully finished message means that the backup completed normally If any files could not be backed up their representations remain yellow amber in the Content Gauge for your computer s hard drive and the WD SmartWare software displays a e Caution message indicating the number of files involved e View link that you can click to see a list of the files and the reasons they were not backed up Some applications and running processes can keep files from being backed up If you cannot determine why some of your files were not backed up try e Saving and closing all of your open files e Closing all running applications including your e mail program and web browser BACKING UP YOUR COMPUTER FILES 16 Important MY BOOK STUDIO USER MANUAL Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup
15. the drive MANAGING AND CUSTOMIZING YOUR DRIVE 33 MY BOOK STUDIO USER MANUAL Customizing Your Software Settings The WD SmartWare software makes it easy for you to guickly customize its own software settings for the best possible performance with your drive by e Specifying the number of backup versions that you want to keep for each file e Inhibiting backups until times when your computer is idle e Specifying a unique folder to store files retrieved from your drive e Automatically checking for WD SmartWare software updates To customize your WD SmartWare software settings for the best possible performance with your drive on the Software Settings screen see Figure 8 on page 19 IF you wantto THEN click AND see Change the number of backup Set File History Specifying the Number of versions to keep for each file Backup Versions on page 19 Enable anytime backups or inhibit Backup Speed Pausing Backups Until Your them until your computer is idle Computer is Idle on page 20 Specify a path to a different retrieve Retrieve Folder Specifying a Different Retrieve folder Folder in the next section Change the option that checks for Preferences Setting the Preferences software updates whenever you Option on page 35 reconnect your WD SmartWare drive to your computer Specifying a Different Retrieve Folder When you start a retrieve you can choose whether you want to store the retri
16. 3 Choose whether the retrieved files will be copied to a special retrieval folder or to their original locations 4 Specify what to retrieve either files folders or everything 5 Retrieve the files Retrieving Files or Folders After selecting the drive on the Home screen you can retrieve individual files or complete folders from your My Book drive 1 Click the Retrieve tab to display the Retrieve screen see Figure 9 on page 22 2 Inthe Backed Up Volumes box select the backup volume that you want to retrieve files from and click Select Destination to display the Select a destination for retrieved files screen see Figure 10 on page 22 3 On the Select a destination for retrieved files screen IF you want to copy your retrieved files to THEN Their original locations a Select the To the Original Places option b Click Select Files to display the Select content to retrieve screen and proceed to step 4 on page 23 A retrieved content folder a Select the In a Retrieved Content Folder option b If you want to specify a different retrieve folder click Browse and use the browse function to identify the new retrieve folder c Click Apply to save and implement the new retrieve folder d Click Select Files to display the Select content to retrieve screen and proceed to step 4 on page 23 RETRIEVING BACKED UP FILES 21 MY BOOK STUDIO USER MANUAL Retrieve Settings Select a volume to
17. 36 period and be kept up to date on the latest WD products Perform routine drive diagnostics and Diagnostics Checking Drive Health on status checks page 42 Continued MANAGING AND CUSTOMIZING YOUR DRIVE 35 MY BOOK STUDIO USER MANUAL IF you wantto THEN click AND see Specify an inactive time interval to Sleep Timer Setting the Drive Sleep Timer turn off your drive on page 37 Erase your drive so you can retrieve Drive Erase Erasing the Drive on page 37 the space and start over with a fresh set of backups Registering the Drive The WD SmartWare software uses your computer s Internet connection to register your drive To register your drive to receive free technical support during the warranty period and be kept up to date on the latest WD products 1 Make sure that your computer is connected to the Internet 2 Onthe Drive Settings screen see Figure 13 on page 26 click Registration to display the Register Drive dialog Register Drive WD lets you register your drive to receive software update notifications and customer support First name a Last name E mail address Required Field Preferred language English Yes want to receive communication from WD including sottware Updates tor registered products product improvement opportunities and member discounts on WD products WD privacy policy ae Type your first name in the First
18. 4 Browse to Computer and a Double click the My Book drive INSTALLING THE SES DRIVER 64 MY BOOK STUDIO USER MANUAL b Double click the extras folder c Select WD SES Device Driver d Click Next Browse for driver software on your computer Search for driver software in this location MV Include subfolders The software for this device has been successfully installed Windows has finished installing the driver software for this device lt WD SES Device INSTALLING THE SES DRIVER 65 MY BOOK STUDIO USER MANUAL Installing on Windows 7 Computers After connecting the drive as shown in Figure 4 on page 6 use the Windows 7 Computer Management utility to install the SES driver 1 Open All Programs and click Computer gt Manage a Getting Started F Paint Q Snipping Tool a Remote Desktop Connection Au Magnifier Solitaire All Programs Administrator Documents Pictures Music Games Computer Control Panel Devices and Print Default Programs Help and Support Open Manage Map network drive Disconnect network drive Show on Desktop Rename Properties Shut down mm 2 Under Computer Management Local click Device Manager gt Unknown Device and right click Update driver software EM Computer Management File Action View Help EN Computer Management Local itd System Tools gt 9 Task Scheduler b F Ewent Viewer b Shared Folder
19. BOOK STUDIO USER MANUAL Note If you have reformatted the drive for use on a Windows computer skip the rest of this procedure and see Connecting the Drive on page 44 instead 4 Verify that the My Book icon displays on your desktop WLT BOW 5 The first time you connect your My Book drive to your computer a message asks if you want to use the drive to back up with Time Machine Do you want to use MyBook Studio to back up with Time Machine Time Machine keeps an up to date copy of everything on your Mac It not only keeps a spare copy of every file it remembers how your system looked so you can revisit your Mac as it appeared in the past Cancel Use as Backup Disk i WD SmartWare software is fully compatible with Apple s Time Machine software When using Time Machine you can still use the WD SmartWare software for password protecting the drive registering the drive and running drive diagnostics a If you do not want to use the Time Machine backup software click Cancel b If you do want to use the Time Machine backup software click Use as Backup Disk The My Book icon now displays as El baky ieii Your My Book drive is now ready to use as an external storage device You can enhance its performance by installing the following software that is on the drive e WD TURBO utility see Enhancing Performance with WD TURBO in the next section e WD SmartWare software see Getting S
20. ES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuve pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 S rete d quipement de technologie de l information This product is intended to be supplied by a listed limited power source double insulated or direct plug in power unit marked Class 2 CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe GS Mark Germany only Machine noise regulation 3 GPSGV Unless declared otherwise the highest level of sound pressure from this product is 7Odb A or less per EN ISO 7779 Maschinenl rminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betragt 70 db A oder weniger gem B EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert COMPLIANCE AND WARRANTY INFORMATION 68 MY BOOK STUDIO USER MANUAL KC Notice Republic of Korea only EZER EEEE A Pb m Cd R Hg Kik cr BRERA PBB RK PBDE KL Po of of o go O C a oo 10 A O o 84 M3x5mm 5W__ 0 0 0 wr OOO Of 0 o o O O _ SEN PCA
21. Features Click WD SmartWare or the WD SmartWare icon and click Uninstall Change at the top of the screen Click Yes at the Do you wish to proceed prompt Getting Started Without the WD SmartWare Software If you do not install the WD SmartWare software you can still use your My Book as an external hard drive In this case however you will not be able to Protect your data with automatic continuous backups see Backing Up Your Computer Files on page 14 Retrieve earlier versions of lost or damaged files see Retrieving Backed Up Files on page 21 Secure your drive and all of the files on it with a password see Locking and Unlocking the Drive on page 25 Customize your software and drive settings for the best possible performance see Managing and Customizing Your Drive on page 31 Check the operational condition of your drive with built in diagnostic features see Checking Drive Health on page 42 To forego these performance features and get started without installing the WD SmartWare software 1 Click Do Not Install at the What would you like to do prompt on the Welcome to WD SmartWare screen to display the Continue without installing WD SmartWare prompt WD SmartWare Continue without installing WD SmartWare Ifyou choose notto install the WWD Smartare software you will be unable to use the software features that let you automatically back up and retrieve files set security to p
22. Free My Book Studio MY BOOK E 1 8 TB Total Data Backed Up Files o Size 0 00 KB Skip Backup Start Backup Figure 15 Initial Backup Screen USING THE DRIVE WITH WINDOWS 48 MY BOOK STUDIO USER MANUAL Drive Settings Drive Settings Set security for your drive Set Security WD SmartWare lets you secure your drive to prevent others from accessing your files Choose a password WD SmartWare lets you secure your drive to ME a ala Save Security Settings Save Security Settings Finish Drive Management Initial Drive Settings Screen Return to Backup Continue WD SmartWare Initial Drive Settings Screen Figure 16 Initial Drive Settings Screens Retrieve Settings My Book Studio OS C MY BOOK E WD Online 149 0 GB Total 1 8 TB Total Contact Us Online User Manual Additional Files 2 0 GB N WD SmartWare Version 1 4 4 6 Figure 17 WD SmartWare Home Screen USING THE DRIVE WITH WINDOWS 49 MY BOOK STUDIO USER MANUAL Settings LET LT TA TTT TT TTT RIP a WD Online Figure 18 Drive Management Home Screen Figure 19 Drive Management Drive Settings Screen USING THE DRIVE WITH WINDOWS 50 MY BOOK STUDIO USER MANUAL Using the WD SmartWare Icon After you have installed the WD SmartWare software the WD SmartWare icon displays in the system tray portion of the Windows taskbar Erd 4 KD AN x 9 50 AM By clickin
23. Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device or log on Don t show this message again for this device Your device will not function until you install driver software Cancel 3 Onthe Found New Hardware WD SES Device screen click Yes search online this time only to allow Windows Vista to connect to Windows Update E a 0 Found New Hardware WD SES Device Allow Windows to search online for driver software for your WD SES Device Yes always search online recommended Windows will automatically search for the latest drivers and applications for your hardware and download them to your computer gt Windows will search for the latest drivers and applications for this device and download them to your computer Don t search online Your device may not function properly until you get the latest software Windows Vista automatically e Connects to Windows Update e Finds downloads and installs the SES driver INSTALLING THE SES DRIVER 63 Installing the Driver Manually MY BOOK STUDIO USER MANUAL If your computer is not connected to the Internet install the driver manually 1 On the Found New Hardware screen click Locate and install driver software L7 Found New Hardware Windows needs to install driv
24. M Application Time Machine app Dec 28 2009 10 10 AM Application Utilities Mow 8 2010 2 17 AM Folder WD Smartiare Uninstaller app Today 10 56 AM Application E WO SmartWare app A Today 10 56 AM Application MANAGING AND CUSTOMIZING YOUR DRIVE 31 MY BOOK STUDIO USER MANUAL Checking Drive Status Use the WD SmartWare icon to determine whether the drive is locked encrypted how full the drive is the drive s serial number and the temperature condition of the drive 1 Click the WD SmartWare icon to display a list of drives and select the My Book drive Drive is not encrypted Unmount Volumes A MyBookLive4 Mount CD Open WD SmartWare S N WCAZA0273155 Space Available 100 Temperature Condition OK 2 Ifthe drive is unlocked not encrypted the submenu shows the serial number of the drive the space available and temperature condition If the drive is locked Unlock Drive Unmount Volumes 6 MyBookLive4 Unmount CD Open WD SmartWare S N WCAZA0273155 Unlock to See Space Available Temperature Condition OK a Click Unlock Drive on the submenu to display the WD SmartWare Drive Unlock utility screen WD SmartWare Drive Unlock Unlock My Book Studio Enter your password to unlock your drive Password hame My Book Studio E sini Serial WCAZA0273155 size 2 0 TB b Type your password in the Password box and click Unlock c At the Your drive is now unlocked prompt click E
25. Settings drive eraser 36 37 file history 34 registration 35 36 security 25 35 sleep timer 37 E Environmental compliance China 69 Erase Drive screen 38 53 Erasing the drive 37 CAUTION about erasing the drive 37 FAQs 57 File categories defined 51 MY BOOK STUDIO USER MANUAL history drive setting 34 history screen 19 Formats 3 Front and back views 3 Full Media Scan 42 H Handling precautions 5 Hardware 2 K Kensington security slot 5 L Limited Warranty 70 M Mail file category defined 51 Movies file category defined 51 Music file category defined 51 O Obtaining service 69 Online Help 13 Operating system compatibility 3 Other file category defined 51 p Password protecting your drive 25 CAUTION about lost passwords 25 Physical description 3 Pictures file category defined 51 Precautions for handling the drive 5 Preferences options setting 35 Preferences software setting 34 Product features 1 Product registration 5 A Quick Diagnostic Self test 42 R Reformatting the drive 44 57 Register Drive screen 36 Registering your drive 36 Registration drive setting 35 Registration online 5 Regulatory compliance 68 Restoring the software disk image 41 44 Retrieve about retrieving files 21 folder software setting 34 folder specifying 34 procedure 21 ROHS 69 INDEX 71 MY BOOK STUDIO USER MANUAL Run Diagnostics screen 43 S Security drive settings 35 Serial number 32
26. Software on page 55 USING THE DRIVE WITH WINDOWS 53 MY BOOK STUDIO USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer the WD SmartWare software displays a Drive is locked message in place of the Content Gauge for your My Book drive My Book Studio Drive is locked Click the above drive image to unlock drive To unlock the drive using the WD SmartWare software 1 Click the My Book image above the Drive is locked message to display the WD SmartWare drive unlock screen WD SmartWare Unlock My Book To continue your My Book drive must be Password unlocked Please provide your password ja EE Cancel 2 Type your password in the Password box 3 Click Unlock to unlock your drive and enable the WD SmartWare software USING THE DRIVE WITH WINDOWS 54 MY BOOK STUDIO USER MANUAL Unlocking the Drive Without the WD SmartWare Software Whenever you connect your password protected drive to a computer that does not have the WD SmartWare software installed you can use the WD SmartWare Drive Unlock utility to unlock the drive there The WD SmartWare software provides the Drive Unlock utility on a virtual CD drive that appears under My Computer in your Windows Explorer display To unlock the drive without the WD SmartWare software installed 1 Start the WD SmartWare Drive Unlock util
27. TROUBLESHOOTING 58 MY BOOK STUDIO USER MANUAL Installing the SES Driver If you do notinstall the WD SmartWare software installing the SES driver on Windows computers keeps the hardware popup wizard from displaying every time you connect vour My Book drive to the computer Note The SES driver is installed automatically when you install the WD SmartWare software or if you click Do Not Install on the Welcome to WD SmartWare screen see Getting Started Without the WD SmartWare Software on page 56 This appendix includes the following topics Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7 Computers Installing on Windows XP Computers After connecting the drive as shown in Figure 4 on page 6 the Found New Hardware Wizard screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Hardware Wizard screen If they appear close them You can use the Found New Hardware Wizard to install the SES driver either e Automatically if your computer is connected to the Internet e Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your computer must be connected to the Internet 1 Verify that your computer is connected to the Internet 2 On the Found New Hardware Wizard screen select Yes this time only to allow Windows XP to c
28. The best long term solution would be to relegate the drive to long term archive storage and a Click the Home tab to display the Home screen b Click the WDStore link in the WD Online box to view the Western Digital Online Store website Click External Hard Drives and select the best drive to suit your future requirements 6 If you clicked Stop Backup at step 4 the Stop backup confirmation prompt reminds you that the WD SmartWare software runs your backup job in the background so you can continue using you computer for other things during the backup To continue click either e Continue Backup to disregard your request and resume the backup e Stop Backup to follow through with your request and stop the backup Advanced Backup Capabilities The advanced backup capabilities include e Selecting specific categories of files to back up e Changing the backup software settings Choosing the number of backup versions to keep Pausing the backup until your computer is idle Selecting Specific Categories of Files to Back Up To back up specific categories of files 1 On the Backup screen see Figure 6 on page 15 select Detailed View to open the backup files content box Vv Detailed View My Desktop s Mac mini Name Other Pictures Music Movies Mail Documents RAAAAA Size 888 9 MB 193 5 KB 114 5 KB 1 6 KB 220 8 KB 623 3 KB BACKING UP YOUR COMPUTER FILES 17 MY BOOK STUDIO
29. USER MANUAL 2 Inthe backup files content box e Select the check boxes for the categories of files that you want to include in the backup e Clear the check boxes for the categories of files that you want to exclude from the backup 3 Click Apply to refresh the Content Gauge for your My Book drive 4 Click Start Backup to back up the selected categories of files Changing the Backup Software Settings To optimize your backups you can e Specify the number of backup versions to keep for each file e Pause backups until your computer is idle To configure these backup options 1 Click the Settings tab to display the WD SmartWare Settings screen see Figure 7 2 Click Set Up Software to display the Software Settings screen see Figure 8 on page 19 3 See e Specifying the Number of Backup Versions on page 19 e Pausing Backups Until Your Computer is Idle on page 20 Retrieve Settings My Desktop s Mac mini My Book Studio Software Settings Drive Settings Software Settings options let you enter The drive type Desktop or Network the number of backup versions you connected to vour computer wantto retain de ckup L determines the available drive settings computer is idle fo for example naming your drive retrieve your backed up files to and set assigning security for encrypted drives preferences for automating software only setting a sleep timer and more updates and starting the WD SmartwWar
30. Ware Drive Unlock Unlock My Book Studio Enter your password to unlock your drive Password Ea Name My Book Studio Serial WCAZA0273155 Size 2 0 TB gt Password hint 3 At the Your drive is now unlocked prompt click Exit to close the WD SmartWare Drive Unlock utility screen Changing Your Password To change your password 1 Click Security on the Drive Settings screen see Figure 13 on page 26 to display the 9 oe 9 Your Drive is Secure dialog Your Drive is Secure To change your current security settings please enter your password below Password Remove security Change password Type your current password in the Password box Select the Change password option Type your new password in the Choose a password box Retype your new password in the Verify password box Type a hint to help remind yourself of your new password in the Password hint box Click Update Security Settings to change your password LOCKING AND UNLOCKING THE DRIVE 29 MY BOOK STUDIO USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive 1 Click Security on the Drive Settings screen see Figure 13 on page 26 to display the Your Drive is Secure dialog Your Drive is Secure To change your current security settings please enter your password below Password a gt Hint Remove security Change password 2 Type your password in the Password
31. Ware icon in the bar at the top right corner of the screen 2 Select the My Book drive and then click Unlock Drive Unlock Drive Unmount Volumes 0 MyBookLive4 Unmount CD Open WD SmartWare S N WCAZA0273155 Unlock to See Space Available Temperature Condition OK 3 Type your password in the Password box and click Unlock on the WD SmartWare Drive Unlock utility screen WD SmartWare Drive Unlock Unlock My Book Studio Enter your password to unlock your drive Password Name My Book Studio gt Password hint 1 Serial WCAZA0273155 Size 2 0 TB 4 At the Your drive is now unlocked prompt click Exit to close the WD SmartWare Drive Unlock utility screen Unlocking the Drive Without the WD SmartWare Software Whenever you connect your password protected drive to a computer that does not have the WD SmartWare software installed you can use the WD SmartWare Drive Unlock utility to unlock the drive there The WD SmartWare software provides the Drive Unlock utility on a virtual CD drive VCD that appears on your desktop To unlock the drive without the WD SmartWare software installed 1 Double click the WD Unlocker VCD icon and double click the Drive Unlock icon on the screen that appears Driwelinlock app LOCKING AND UNLOCKING THE DRIVE 28 MY BOOK STUDIO USER MANUAL 2 Type your password in the Password box and click Unlock on the WD SmartWare Drive Unlock utility screen WD Smart
32. age 36 c Click Continue to display the WD SmartWare Home screen Figure 17 on page 49 This completes the getting started procedure after selecting Install WD SmartWare and running your first backup USING THE DRIVE WITH WINDOWS 47 MY BOOK STUDIO USER MANUAL 6 After password protecting or registering your drive click Continue to close the WD SmartWare initial Drive Settings screen and display the WD SmartWare Home screen Figure 17 on page 49 This completes the getting started procedure after selecting Install WD SmartWare and skipping the backup 7 After password protecting or registering your drive click Finish to close the drive management initial Drive Settings screen This completes the getting started procedure after selecting Install Drive Settings In this case e Opening the WD SmartWare software displays the drive management Home screen Figure 18 on page 50 with the Settings tab for performing all drive management functions see See Customizing Your Drive Settings on page 35 e Clicking the Settings tab displays the drive management Drive Settings screen with a Preferences button that you can use to enable the WD SmartWare Backup and Retrieve functions see Figure 19 on page 50 and Enabling the Backup and Retrieve Functions on page 53 Ready to perform back up MYDESKTOP OS C 149 0 GB Total gt Detailed View Data For Backup Files 8 439 Size 1 74 GB 126 8 GB
33. box 3 Select the Remove security option 4 Click Update Security Settings to remove password protection from your drive and redisplay the Set Security dialog LOCKING AND UNLOCKING THE DRIVE 30 MY BOOK STUDIO USER MANUAL Managing and Customizing Your Drive This chapter includes the following topics Using the WD SmartWare Icon Customizing Your Software Settings Customizing Your Drive Settings Uninstalling the WD SmartWare Software Restoring the WD SmartWare Software and Disk Image Using the WD SmartWare Icon After you have installed the WD SmartWare software the WD SmartWare icon displays in the bar at the top right of the screen Tue 8 39AM q By clicking the icon you can e Open the WD SmartWare software e Check the drive status e Safely dismount the drive The following sections describe how to use the icon and other ways to do these things Opening the WD SmartWare Software If the WD SmartWare software does not open automatically you can restart it by e Clicking the WD SmartWare icon and selecting Open WD SmartWare About WD Quick View My Book Studio LX MyBookLive4 Mame pp Date Modified kind i TLA iy CLA Jar eo VIV c ISi M ApH Safari app Oct 18 2010 12 34 PM Application ki 5paces app Dec 28 2009 10 10 AM Application Stickies app Jan 14 2009 456 AM Application System Preferences app Dec 28 2009 10 10 AM Application 57 TextEdit app Jan 14 2009 456 A
34. chieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information Note If an additional external drive is connected to the WD product USB bandwidth is shared and may affect performance Why does the drive not power up Be sure the drive is plugged in to a power source A special cable may be needed for computers with limited bus power For more information in the U S visit our Web site at store westerndigital com Outside the U S contact WD Technical Support in your region Why is the drive not recognized under My Computer or on the computer desktop If your system has a USB 2 0 PCI adapter card be sure that its drivers are installed before connecting your WD USB 2 0 external storage product The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures Why won t my computer boot when I connect my USB drive to the computer before booting Depending on your system configuration your computer may attempt to boot from your WD external drive Refer to your system s motherboard BIOS setting documentation to disable this feature or visit htto support wdc com and see Knowledge Base answer ID 1201 For more information about booting from external drives refer to your system documentation or contact your system manufacturer
35. d to electronically lock and unlock your drive If you forget your password you will not be able to access the data that is on your drive or write new data to it You will have to erase the drive before you can use it again You can reach the Set Security dialog for password management from the WD SmartWare software Settings tab Drive Settings screen There you can e Create a password e Change a password e Eliminate the need for a password To create a password and keep others from accessing the files on your drive 1 Click the Settings tab to display the Settings screen see Figure 7 on page 18 2 Click Set Up Drive to display the Drive Settings screen See Figure 13 on page 26 3 Click Security to display the Set Security dialog Set Security WD SmartWare lets you secure your drive to prevent others from accessing your files Choose a password Verify password Password hint W Warning WD cannot retrieve your password If you forget your password you will permanently lose access to your data C understand 4 Type your password in the Choose a password box 5 Retype your password in the Verify password box LOCKING AND UNLOCKING THE DRIVE 25 MY BOOK STUDIO USER MANUAL Retrieve Settings Drive Settings My Desktop s Mac mini My Book Studio Set Security WD SmartWare lets you secure your drive to Registration prevent others from accessing y our files Diagnostics Sleep Timer
36. e WD SmartWare Uninstaller icon CDYVersion xml WD TURBO Installer app WD Smart Ware een on 3 Click Uninstall on the WD SmartWare Uninstall screen WD SmartWare Uninstall Would you like to uninstall WD Smartware MANAGING AND CUSTOMIZING YOUR DRIVE 40 MY BOOK STUDIO USER MANUAL 4 Typethe password that you use to access the computer in the Password box and click OK WD SmartWare Uninstaller requires that you type your password Name My Desktop kb Details Cancel 5 When the uninstall completes click Exit to close the WD SmartWare Uninstall screen WD SmartWare Uninstall Uninstalling was successfu Restoring the WD SmartWare Software and Disk Image In addition to deleting all of the data on your My Book drive erasing or reformatting the drive also removes the WD SmartWare software and all of the support files utilities online help and user manual files If you ever need to remove and reinstall the WD SmartWare software on your computer or move the drive to another computer and install the software there you will need to restore the WD SmartWare software and disk image on your My Book drive To do this after you have erased or reformatted the drive go to http support wdc com and see Knowledge Base Answer ID 5419 MANAGING AND CUSTOMIZING YOUR DRIVE 41 MY BOOK STUDIO USER MANUAL Checking Drive Health The files on your My Book drive are important to y
37. e drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device 5 Click Next 6 When the installation completes click Close O a Windows has successfully updated your driver software Windows has finished installing the driver software for this device lt WD SES Device INSTALLING THE SES DRIVER 67 MY BOOK STUDIO USER MANUAL Compliance and Warranty Information This appendix includes the following topics Regulatory Compliance Environmental Compliance China Warranty Information Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment ICES NMB 003 Compliance Cet appareil de la classe B est conforme a la norme NMB 003 du Canada This device complies with Canadian IC
38. e nde ak ot eh ara etn deine ch ee he ewe wt ee BS 68 Go Mark Germany Only s asu au ah ee ee ae ee EE OE mask eae t mma a dod 68 KC Notice Republic of Korea only sco ts dam ieee ee Ao ee ee eS ee Rea ey ad 69 Environmental CompliancGe China 44 www ede set beds ee vde dew kar kudema 69 Wanani IDIOMAU aasa aa ad aaa OO Ree eee ae 69 OED Sele ac cnet ee alus maakas nee ee eho eho or kasaka EOE 69 Limited VV AAI anta sa pledge bene Sine ae Bes A ew WR RE we Sh gn ea Ema aa 70 GNU General Public License GPL 0 0 0 00 cc eee ees 70 Saee ousia ase aus chee hee eae een eee a ee 71 TABLE OF CONTENTS v MY BOOK STUDIO USER MANUAL About Your WD Drive Welcome to your My Book Studio external hard drive My Book Studio is the high performance answer to your storage needs with WD SmartWare software for automatic continuous backup and a blazing fast FireWire 800 interface Our latest edition features visual easy to use automatic continuous backup software and drive lock security protection This chapter includes the following topics Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features Major features of the My Book Studio drive include Smaller sleeker more streamlined design We ve made these award winning drives even smaller sleeker and more elegant As always the bo
39. e software Set Up Software Set Up Drive Figure 7 WD SmartWare Settings Screen BACKING UP YOUR COMPUTER FILES 18 MY BOOK STUDIO USER MANUAL Retrieve Settings Software Settings I My Desktop s Mac mini My Book Studio Set File Hist ory Set File History Enter the number of backup versions to keep for each file s About your software Product Name WD SmartWare Version 1 3 3 4 Back to Main Settings Figure 8 Software Settings Screen Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file If you overwrite or delete a file by mistake or want to see the file a couple of versions ago the WD SmartWare software has a copy for you You always have the most recent specified number of versions of each file available for retrieves and you can choose to keep from 1 to 25 versions Keeping more versions e Improves your ability to retrieve files from a longer back in time period e Consumes more disk space To specify the number of backup versions that you want to keep for each file 1 On the Software Settings screen see Figure 8 click Set File History to display the Set File History dialog Set File History Enter the number of backup versions to keep for each file 2 Use the selection box to specify the number of file versions that you want to keep from 1 to 25 3 Click Apply to save and implement the new number
40. ems To use the drive with Windows operating systems you must first e Reformat the drive to a single NTFS partition e Restore the WD SmartWare software and disk image This chapter includes the following topics Reformatting the Drive Restoring the WD SmartWare Software and Disk Image Connecting the Drive Getting Started with the WD SmartWare Software Using the WD SmartWare Icon Enabling the Backup and Retrieve Functions Unlocking the Drive Uninstalling the WD SmartWare Software Getting Started Without the WD SmartWare Software Reformatting the Drive CAUTION Reformatting the drive erases all its contents If you have already saved files on the drive be sure to back them up before reformatting it Go to hitp support wdc com and refer to the Knowledge Base Answer ID 3865 for information about reformatting a Mac drive Also see Troubleshooting on page 55 for more information about reformatting a drive Restoring the WD SmartWare Software and Disk Image After you have reformatted your My Book drive for use on Windows computers go to http support wdc com and see Knowledge Base Answer ID 5419 for information about downloading and restoring the Windows version of the WD SmartWare software and disk image Connecting the Drive After you have reformatted your My Book drive for use on a Windows computer and downloaded and restored the Windows version of the WD SmartWare software and disk image 1 Tur
41. er software for your WD SES Device USB Device Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device or log on Don t show this message again for this device Your device will not function until you install driver software Cancel 2 On the Found New Hardware WD SES Device screen click Don t search online Found New Hardware WD SES Device Allow Windows to search online for driver software for your WD SES Device Yes always search online recommended Windows will automatically search for the latest drivers and applications for your hardware and download them to your computer gt Windows will search for the latest drivers and applications for this device and download them to your computer Don t search online Your device may not function properly until you get the latest software Cancel 3 At the Insert the disc that came with your WD SES Device prompt click I don t have the disc Show me other options Ww i Found New Hardware WD SES Device Insert the disc that came with your WD SES Device If you have the disc that came with your device insert it now Windows will automatically search the disc for driver software gt Idon t have the disc Show me other options Next Cancel
42. es Retrieve All Files option and skip to step 6 on page 24 Individual files or folders Retrieve Some Files option to display the retrieve files selection box see Figure 12 and proceed to step 5 on page 24 F Retrieve Some Files Name j Date Modified vO Users MYDESKTOP Wednesday November 1 C L bash history 178 bytes Friday October 15 2010 H CFUserTextEncoding 3 bytes Wednesday August 12 a kii waswlock 3 bytes Wednesday November 1 il Desktop Wednesday November 1 E Documents Wednesday November 1 gt Downloads Wednesday November 1 gt il Library Wednesday November 1 gt il Movies Wednesday November 1 E Music Wednesday November 1 i Pictures Wednesday November 1 il Public Wednesday November 1 a KI Send Registration oe Obytes Wednesday August 12 F Figure 12 Retrieve Files Selection Box RETRIEVING BACKED UP FILES 23 MY BOOK STUDIO USER MANUAL In the retrieve files selection box navigate through the folder structure to find the files you want Also you can use the search box by typing the name or partial name of the file or folder e Click the folder pointer to open a folder e Type all or part of the file name in the search box using the question mark as a wildcard character to find a file and press the return key to initiate the search To eliminate the search filter delete all of the text
43. eved files in either e Their original locations on your computer e A Retrieved Content folder By default the WD SmartWare software creates and uses a Retrieved Content subfolder in your MYDESKTOP folder To specify a different folder 1 Either create a new folder or determine which existing folder you want to use 2 On the Software Settings screen see Figure 8 on page 19 click Retrieve Folder to display the Set Retrieve Folder dialog set Retrieve Folder The current retrieve folder is at Users MYDESKT OP Retrieved Contents If you would like to change this folder please enter the new location below 3 Click Browse and use the browse function to identify the new retrieve folder 4 Click Apply to save and implement the new retrieve folder MANAGING AND CUSTOMIZING YOUR DRIVE 34 MY BOOK STUDIO USER MANUAL Setting the Preferences Option When enabled the Preferences option checks for software updates each time you reconnect your My Book drive to your computer This ensures that you are always using the most recent software version To enable or disable the Preferences option 1 Onthe Software Settings screen see Figure 8 on page 19 click Preferences to display the Set Preferences dialog Set Preferences Select automation options wi Automatically check for WD SmartWare software updates 2 Select or clear the Automatically check for WD SmartWare software updates check box to enable or disable
44. ftware as described in Registering the Drive on page 36 Another way is to register online at http register wdc com Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives can be damaged by rough handling shock or vibration Observe the following precautions when unpacking and using your external storage product e Do not drop or jolt the drive e Do not move the drive during activity e Do not use this product as a portable drive e To allow proper ventilation do not block any of the enclosure s air slots ABOUT YOUR WD DRIVE 5 MY BOOK STUDIO USER MANUAL Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing the WD SmartWare software It includes the following topics Connecting the Drive Enhancing Performance with WD TURBO Getting Started with the WD SmartWare Software Connecting the Drive To connect the My Book Studio drive to your Mac computer 1 Depending on your region if required change the power adapter as follows ESGCE SD BSSE G AU NZ US JA TW EU KO UK US JA TW EU KO UK Installing Removing Installing Removing 2 Turn on your computer 3 Connect the My Book drive as shown in Figure 4 88888802 A9A00 Figure 4 Connecting the My Book Drive CONNECTING THE DRIVE AND GETTING STARTED 6 MY
45. g the icon you can e Open the WD SmartWare software e Check the drive status e Monitor icon alerts e Safely disconnect the drive The following sections describe how to use the icon and other ways to do these things Opening the WD SmartWare Software If the WD SmartWare software does not start automatically you can start it by e Clicking Start gt All Programs gt WD SmartWare gt WDSmartWare e Double clicking the WD SmartWare icon in the taskbar Note You can also left or right click the WD SmartWare icon in the taskbar and select WD SmartWare The WD SmartWare Home screen displays see Figure 17 on page 49 In the Content Gauge for your computer s hard drive all of your files that are available for backup are shown against a blue background in six categories where This file category Includes files with these extensions Documents doc txt Atm html ppt xls xml and other document extensions Mail mail msg pst and other mail extensions Music mp3 wav wma and other music extensions Movies avi mov mp4 and other movie extensions Pictures gif jpg ong and other picture extensions Other Others that do not belong in the five main categories For a complete list of all included file extensions search for Answer ID 3644 in the WD Knowledge Base at http support wdc com USING THE DRIVE WITH WINDOWS 51 MY BOOK STUDIO USER MANUAL Checking Drive Status Hover the
46. ical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK 4WDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 00 531 650442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number is available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom MY BOOK STUDIO USER MANUAL Table of Contents WD Service and Support uw 4 w t kaun a heana mn td mu kuna ka mmm a i Accessing Online Support ia 2002s ween 0 hala dace eee wt es oe kalk maa eee konna oe ii Contacting WD Technical Support sects eeesd emana sma aema mundi t a to ii 1 About Your WD Drive es 1 eales omal eua we eae ob eek ey ua saa 0 A ete eee ee ee a oe 1 Kit GONEMIS 00 05 eee ne are a ee ae a ee e we suu eee ee pe ares 2 Optional Accessories mu om toate om ka si na m
47. in the search box and press return e Select the check box for each file or folder that you want to retrieve Click Start Retrieving During the retrieve e The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location e A Cancel Retrieving button is available for you to stop the retrieve A Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means a file you selected for the retrieve was not copied to the specified retrieve location In this case either a e Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved e Destination is full message means that your computer does not have sufficient disk space to complete the retrieve RETRIEVING BACKED UP FILES 24 MY BOOK STUDIO USER MANUAL Locking and Unlocking the Drive This chapter includes the following topics Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive CAUTION The WD SmartWare software uses your passwor
48. is space is not available for backups CONNECTING THE DRIVE AND GETTING STARTED 12 MY BOOK STUDIO USER MANUAL Note The small number of files that are shown in the Additional Files category when you first install the WD SmartWare software before performing your first backup represents the system and hidden files that your computer s operating system put there when you installed the drive Viewing the Info Online Help Topics Each WD SmartWare screen provides easy access to online help information to guickly guide you through your backup retrieve and settings tasks Whenever you are uncertain about what to do just click the info online help icon ies in the upper right corner of any screen To close the info help screen after reading the online help click the red X button in the upper left corner of the screen CONNECTING THE DRIVE AND GETTING STARTED 13 MY BOOK STUDIO USER MANUAL Backing Up Your Computer Files This chapter includes the following topics About Backing Up Your Computer Files Backing It All Up Advanced Backup Capabilities About Backing Up Your Computer Files The WD SmartWare software automatically and continuously backs up all your important files to the My Book drive music movies photos documents e mail and other files Note One installation of the WD SmartWare software supports up to three WD SmartWare My Book or My Passport drives After the WD SmartWare software categori
49. ity by either e Using your computer s file management utility to open the WD Unlock virtual CD and double clicking the Unlock application file e Clicking Start gt My Computer and double clicking the WD Unlock virtual CD icon under Devices with Removable Storage WD SmartWare Drive Unlock Unlock your drive Enter your password to unlock your drive i Name My Book Studio i Serial WMATVO0014866 Size 930 GB 2 Type your password in the Password box 3 Click Unlock to unlock your drive 4 Atthe Your drive is now unlocked prompt click Exit to close the WD SmartWare Drive Unlock utility screen Uninstalling the WD SmartWare Software Important You can easily uninstall the software However you will need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations See Backing Up Your Computer Files on page 14 Use your operating system s Add or Remove Programs function to uninstall the WD SmartWare software from your computer Uninstalling on Windows XP Computers 1 Click Start gt Control Panel 2 Double click Add or Remove Programs 3 Select WD SmartWare and click Remove 4 Click Yes at the Are you sure prompt USING THE DRIVE WITH WINDOWS 55 MY BOOK STUDIO USER MANUAL Uninstalling on Windows Vista or Windows 7 Computers 4 Click Start gt Control Panel Double click Programs and
50. king Start Backup and then proceed to step 5 e Skip the backup and display the WD SmartWare initial Drive Settings screen Figure 16 on page 49 Click Skip Backup and a See e Password Protecting the Drive on page 25 e Registering the Drive on page 36 Note In this case the WD SmartWare initial Drive Settings screen includes a Return to Backup button for returning to the initial Backup screen b Skip to step 6 on page 48 Install Drive Settings The drive management initial Drive Settings screen for securing and registering your drive Figure 16 on page 49 a See e Password Protecting the Drive on page 25 e Registering the Drive on page 36 b Skip to step 7 on page 48 Retrieve a backup The WD SmartWare Home screen for accessing all WD SmartWare functions a See Figure 17 on page 49 and Retrieving Backed Up Files on page 21 b This completes the getting started procedure after selecting Retrieve a backup Note The initial Backup and Drive Settings screens only appear one time the first time you install the WD SmartWare software on your computer After that launching the software displays the Home screen so you can choose what you want to do 5 After running your first backup a Click Continue to Settings to display the WD SmartWare initial Drive Settings screen Figure 16 on page 49 b See Password Protecting the Drive on page 25 Registering the Drive on p
51. ll WD SmartWare Installing software WD Smartyare Software Installer for Mac 1 3 3 4 WD SmartWare is not installed gt 1 3 3 4 Click Install WD SmartWare to begin the installation Read the license agreement and click Accept to continue Type the password that you use to access the computer in the Password box and click OK CY WD SmartWare requires that you type your password Name My Desktop P Details 6 WD SmartWare Software Installer aS SS Se Installing the WD SmartWare software Installing software WD Smartware Software Installer for Mac 1 3 3 4 WD Smartware is not installed gt 1 3 3 4 When the installation completes the WD SmartWare Home screen displays see Figure 5 on page 11 CONNECTING THE DRIVE AND GETTING STARTED 10 MY BOOK STUDIO USER MANUAL Backup Retrieve Settings T My Desktop s Mac mini My Book Studio Welcome WD Store Support Contact Us Online User Manual 111 5 GB Total 14 TB Total WD SmartWare 89 2 GB Free Version 1 3 3 4 Update Software Figure 5 WD SmartWare Home Screen WD SmartWare Software Overview The WD SmartWare software is an easy to use tool that gives you the power to e Secure your drive In drive settings create a password to protect your drive from unauthorized access or data theft e Protect your data automatically Automatic continuous backup instantly makes a copy whenever you add or change
52. logies Inc Other marks may be mentioned herein that belong to other companies 2011 Western Digital Technologies Inc All rights reserved Western Digital 3355 Michelson Drive Suite 100 Irvine California 92612 U S A 4779 705050 A01 Jul 2011
53. m m alu nS kami m nd ees des 37 Erasing Ne DIVE a soia i a is hoe Oe eared iu e 2d aa i aa e 37 Uninstalling the WD SmartWare Software 000 0 eee ees 40 Restoring the WD SmartWare Software and Disk lmage 0 41 Checking Drive Health ees 42 Using the Drive with Windows nn ee 44 Reformatting the Drive lame ao palme muna ela m e ee a anal ee 44 Restoring the WD SmartWare Software and Disk lmage 0 44 Connecting the Drive oc 2 2042 su haaa aadu luekhrgsesududumisede ma ese 44 Getting Started with the WD SmartWare Software e 46 Using the WD SmartWare ICON s anaas i auae ta ds tidi a kuda amt bwase tada 51 Opening the WD SmartWare Software nnana annaa a 51 Checking Drive SEALS eseis sees 4 An maa oda a veda seas hukas koa he 52 Montong ICON AlS A a kaa a aal sas eae eee eee a 52 Safely Disconnecting the Drive 04 mrs n acu ait 44 dh ko ma m km andami care dee ded wd 52 Enabling the Backup and Retrieve Functions vnruenna 53 Unlocking the Drive 2022204 bt deeheetatabeaeaeted eee aeabaddhuegatea ht baweee 1 53 Unlocking the Drive with the WD SmartWare Software eee eee ee 54 Unlocking the Drive Without the WD SmartWare Software 000 cee eee eee 55 Uninstalling the WD SmartWare Software 0c ccc ee eee 55 Uninstalling on Windows XP Computers
54. n in the search D sextrastwD SES Device Driver v Browse i O Dont search will choose the driver to install Choose thie option to select the device driver from alist Windows does not guarantee that the driver you choose will be the best match for your hardware 5 When the installation completes click Finish Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for WD SES Device Click Finish to close the wizard Installing on Windows Vista Computers After connecting the drive as shown in Figure 4 on page 6 the Found New Hardware screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Hardware screen If they appear close them You can use the Found New Hardware screen to install the SES driver either e Automatically if your computer is connected to the Internet e Manually whether your computer is connected to the Internet or not INSTALLING THE SES DRIVER 62 MY BOOK STUDIO USER MANUAL Installing the Driver Automatically To install the SES driver automatically your computer must be connected to the Internet 1 Verify that your computer is connected to the Internet 2 On the Found New Hardware screen click Locate and install driver software et n FORA New Ha ga A KA Windows needs to install driver software for your WD SES Device USB Device W
55. n on your Windows computer 2 Connect the My Book drive to your computer as shown in Figure 4 on page 6 USING THE DRIVE WITH WINDOWS 44 MY BOOK STUDIO USER MANUAL 3 Ifa Found New Hardware screen appears click Cancel to close it The WD SmartWare software that is on the drive installs the proper driver for your My Book drive Verify that the My Book drive appears under My Computer in Windows Explorer 5 Several different screens might also appear depending on your computer s operating system IF your operating system is THEN Windows XP Proceed to step 6 Windows Vista or Windows 7 Skip to step 8 6 For Windows XP one or two screens might appear depending on whether the AutoRun AutoPlay function is enabled or disabled IF AutoRun AutoPlay is on your computer THEN Enabled Proceed to step a Disabled Skip to step b a On Windows XP with AutoRun AutoPlay enabled the Welcome to WD SmartWare screen displays see Figure 14 on page 46 b On Windows XP with AutoRun AutoPlay disabled click to open the My Book drive listing in Windows Explorer and double click the WD SmartWare application file to display the Welcome to WD SmartWare screen see Figure 14 on page 46 7 Continue to Getting Started with the WD SmartWare Software on page 46 If you do not want to install the WD SmartWare software go to Getting Started Without the WD SmartWare Software on page 56 instead 8 For Windows Vista
56. name box Type your last name in the Last name box Type your e mail address in the E mail address box Select your language in the Preferred language box PM 2 Select or clear the Yes want to receive communication check box to specify whether or not you want to receive e mail notifications about software updates product enhancements and price discount opportunities 8 Click Register Drive to register your drive MANAGING AND CUSTOMIZING YOUR DRIVE 36 MY BOOK STUDIO USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long term wear on the drive To specify the inactivity period for the sleep timer 1 Onthe Drive Settings screen see Figure 13 on page 26 click Sleep Timer to display the Set Sleep Timer dialog set Sleep Timer set the amount of time before your drive goes to sleep Note OS settings may override these settings Sleep Timer After 10 minutes H 2 In the Sleep Timer box select the inactivity time interval at which you want to turn off the drive 3 Click Set Timer to save and implement your sleep timer selection Erasing the Drive CAUTION Erasing the drive permanently deletes all of the data on the drive Always make sure that you no longer need any of the data on the drive before erasing it Note Erasing the drive also deletes the WD SmartWare soft
57. nd on with your computer ABOUT YOUR WD DRIVE 1 MY BOOK STUDIO USER MANUAL Planet friendly We designed a small box from recycled materials to minimize waste We encourage you to recycle it Ready to plug and play with Mac computers Formatted for compatibility with Mac OS X Leopard and Snow Leopard operating systems Support for multiple devices One installation of the software supports up to three WD SmartWare My Book or My Passport drives Important For the latest WD product information and news visit our website at www westerndigital com For the latest software firmware and product documentation and information go to http support wdc com downloads Kit Contents As shown in Figure 1 on page 3 your My Book Studio disk drive kit includes the following e My Book Studio external hard drive e FireWire 800 cable e USB cable e AC adapter configuration varies depending on region e Quick Install Guide e WD SmartWare software included on the drive Optional Accessories For information about optional accessories for this product visit US www shopwd com or www wdstore com Canada www shopwd ca or www wdstore ca Europe wwwW shopwd eu or www wdstore eu All others Contact WD Technical Support in your region Fora list of Technical Support a visit http support wdc com and see Knowledge Base Answer ABOUT YOUR WD DRIVE 2 MY BOOK STUDIO USER MANUAL
58. nominal charge from http support wdc com download gp or by calling Customer Support within three years of the date of purchase 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL is included herewith may be obtained at http www gnu org and may also be found at http support wdc com download gpl Modification of or tampering with the Software including but not limited to any Open Source Software is solely at your own risk Western Digital is not responsible for any such modification or tampering Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital COMPLIANCE AND WARRANTY INFORMATION 70 Index A Accessories optional 3 B Backup about backing up files 14 files content box 17 procedure 16 17 Box contents 2 C CAUTION about erasing the drive 37 about lost passwords 25 about preventing data loss when dis connecting 33 52 about your unlocked drive 26 Checking 32 China RoHS 69 Compatibility with operating systems 3 Compliance regulatory 68 Connecting the drive 6 Converting drive format 57 Creating a password 25 Customizing 34 D Disk image downloading and restoring 41 44 Drive connecting 6 diagnostics and status checks 42 eraser setting 36 handling precautions 5 sleep timer 37 Drive
59. ok like shape takes up less space on your desk and allows two or more My Book drives to nestle neatly together like volumes on a shelf WD SmartWare software An easy to use backup solution that gives you the power to e Protect your data automatically Relax Your data is secure Automatic continuous backup will instantly make a second copy whenever you add or change a file e See your backup as it happens Seeing is believing Visual backup organizes and displays your content into categories and shows the progress of your backup e Bring back lost files effortlessly Retrieve your valuable data to its original location whether you ve lost all your data deleted a file or just overwritten an important file e Take control Customize your backup set drive security run diagnostics manage the power settings and more from the WD SmartWare control center e Drive lock Gain peace of mind knowing that your data is protected from unauthorized access or theft with password protection and 256 bit hardware based encryption Pure performance Save and access data at top speeds with the high performance FireWire 800 interface A USB 2 0 interface is also provided for maximum flexibility Power miser My Book external drives are designed to save energy WD GreenPower Technology lowers internal drive power consumption by up to 30 a sleep mode reduces power during idle times and a power saving feature turns the drive off a
60. olders on your computer e Music e Movies e Pictures e Mail e Documents e Other Each category includes all of the files in the represented folder except the Other category which includes all of the files in all other folders on your computer BACKING UP YOUR COMPUTER FILES 15 MY BOOK STUDIO USER MANUAL Note that e The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications working files and any files that are stored in a Temp folder e The Retrieved category also shown against a dark gray background includes the files that you have retrieved from a prior backup They too are not available for backup e Hovering the pointer over a category displays the number of files in the category To back up other hard drives click the Home tab and select the drive Backing It All Up To back up all of your computer files 1 lf your computer has more than one hard drive select the drive that you want to back up first from the drop down menu under the graphic representation and name of your computer on the WD SmartWare Home screen Click the Backup tab to display the Backup screen see Figure 6 on page 15 Click Start Backup to back up all of your files During the backup e The Backup screen displays a progress bar and a message indicating the amount of data
61. omputer After you select a different drive the WD SmartWare software identifies the categories of files on that drive Then click the e Backup tab to back up files from the selected drive to your My Book drive e Retrieve tab to retrieve backed up files from your My Book drive to any location on your computer In the Content Gauge for your computer s hard drive all of your files that are available for backup are shown against a blue background in categories that are based on the following folders on your computer e Music e Movies e Pictures e Mail e Documents e Other Each category includes all of the files in the represented folder except the Other category which includes all of the files in all other folders on your computer Note that e The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications working files and any files that are stored in a Temp folder e The Retrieved category also shown against a dark gray background includes the files that you have retrieved from a prior backup They too are not available for backup e Hovering the pointer over a category shows the number of files in the category In the Content Gauge for your My Book drive the Additional Files category includes all of the files shown in the used space portion of your drive properties Th
62. onnect to Windows Update Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software Yes now and every time connect a device No not this time Click Next to continue 3 Click Next to continue INSTALLING THE SES DRIVER 59 4 Select Install the software automatically and click Next Found Mew Hardware Wizard This wizard helps you install zoftware for WO SES Device USB Device If pour hardware came with an installation CD je or floppy disk insert it now that do you want the wizard to do 0 Install from a list or specific location Advanced Click Next to continue 5 When the installation completes click Finish Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for WD SES Device Click Finish to close the wizard Back fF Finish j Cancel MY BOOK STUDIO USER MANUAL INSTALLING THE SES DRIVER 60 MY BOOK STUDIO USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet install the driver manually 1 On the Found New Hardware Wizard screen select No not this time to inhibit a connec
63. or Windows 7 two or three screens might appear depending on whether the AutoRun AutoPlay function is enabled or disabled IF AutoRun AutoPlay is on your computer THEN Enabled Proceed to step a Disabled Skip to step b a On Windows Vista or Windows 7 with AutoRun AutoPlay enabled click Open folder to view files on the AutoPlay screen and double click the WD SmartWare application file to display the Welcome to WD SmartWare screen see Figure 14 on page 46 b On Windows Vista or Windows 7 with AutoRun AutoPlay disabled open Computer click to open the My Book drive listing in Windows Explorer and double click the WD SmartWare application file to display the Welcome to WD SmartWare screen see Figure 14 on page 46 USING THE DRIVE WITH WINDOWS 45 MY BOOK STUDIO USER MANUAL Welcome to WD SmartWare What would you like to do Note If a Flash Player is installed on your computer the screen is animated Fy Install WD Smartare Backup Retrieve Drive Install WD Sma Sun Lock and Drive Management features Install only WD Drive Lock and Drive Management settings Install Drive Settings Do Not Install Do not install WD Smartare Retrieve a backup Figure 14 Welcome to WD SmartWare Screen 9 Continue to Getting Started with the WD SmartWare Software in the next section If you do not want to install the WD SmartWare software go to Getting Started Without the WD SmartWa
64. ou The WD SmartWare software has several built in diagnostic tools to help make sure that your drive is performing well Run the following tests if you are concerned that your drive is not operating properly Diagnostic Tool Description Quick S M A R T Status Check S M A R T is a failure prediction function that continuously monitors key internal performance attributes of the drive A detected increase in drive temperature noise or read write errors for example can provide an indication that the drive might be approaching a serious failure condition With advanced warning you could take precautionary measures like moving your data to another drive before a failure occurs The result of a guick S M A R T status check is a pass or fail evaluation of the drive s condition The S M A R T status check completes within a second or two Quick Drive Test Your My Book drive has a built in Data Lifeguard diagnostic utility that tests the drive for error conditions The quick drive test checks the drive for major performance problems The result of a quick drive test is a pass or fail evaluation of the drive s condition The quick drive test can take several minutes to complete Complete Drive Test The most comprehensive drive diagnostic is the complete drive test It methodically tests each sector for error conditions and inserts bad sector markers as required The complete drive test can take several hour
65. password that you use to access the computer in the Password box and click OK WD TUREO Installer requires that you type your password Name My Desktop Details 0 Ene GD 7 When the installation completes click Yes to restart the computer Installing TURBO drivers was successful WD recommends that you restart Do you want to restart now C No E 8 When the computer restarts the My Book icon looks like this oll liiv LLL Your My Book drive is now ready to use as an enhanced performance external storage device Getting Started with the WD SmartWare Software To install the WD SmartWare software 1 Double click the My Book icon and then double click the WD SmartWare icon on the screen that displays Extras User Manuals ciel WO Smartware app CONNECTING THE DRIVE AND GETTING STARTED 9 7 8 MY BOOK STUDIO USER MANUAL The WD SmartWare Software Installer screen displays WD SmartWare Software Installer Welcome to the WD SmartWare software installer WD SmartWare provides all the software you need to organize secure back up and retrieve your important files and memories WD SmartWare backs up files continuously so your files are updated each time you make a change and you never have to worry about losing data Click Continue to Install and the installer utility detects that the WD SmartWare software is not installed WD SmartWare Software Installer Insta
66. po fo f of oo fof Oo i PE Ac SFR A ED ml esi PCB KEHRA IC RER O Sma PT ARPA RESAS ERA SR MCV bre BY BRR all SK X RTI BABYS HS bee SILAS A EAT MCV tn E rh BU PR Bl EEK FEET X WARANT WD AAA ITAIHERR Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at hitp support wdc com warranty policy asp for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via http support wdc com warranty policy asp WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession COMPLIANCE AND WARRANTY INFORMATION 69 MY BOOK STUDIO USER MANUAL
67. ption the repair or replacement of the Product The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state GNU General Public License GPL Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and not Western Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge from htip support wdc com download gpl or obtained on CD for a
68. rd to protect your drive you will need to re create it after restoring the WD SmartWare software and disk image See Password Protecting the Drive on page 25 MANAGING AND CUSTOMIZING YOUR DRIVE 38 MY BOOK STUDIO USER MANUAL Using the Drive Unlock Utility To erase your My Book when the drive is locked and you have forgotten or lost your password 1 If you do not see a prompt to provide your password then either e Click the My Book image above the Drive is locked prompt to display the WD SmartWare drive unlock screen WD SmartWare Unlock My Book Studio To continue your My Book Studio drive must Pee Please provide your password b Password hint e Double click the WD Unlocker virtual CD icon and double click the Drive Unlock icon on the screen that appears WD SmartWare Drive Unlock Unlock My Book Studio Enter your password to unlock your drive Password bama My Book Studio AT Serial WCAZA0273155 Size 2 0 TB 2 Make five attempts to unlock the drive by a Typing a password in the Password box b Clicking Unlock 3 The fifth invalid password attempt displays the Too Many Password Attempts prompt WD SmartWare Drive Unlock Too Many Password Attempts y There were too many password recovery attempts Warning To try again Clicking Format permanently erases all 1 Safely unplug your drive from the computer the data on your drive 2 Turn your drive off and then on 3 Plug your dri
69. re Software on page 56 instead Getting Started with the WD SmartWare Software To get started with WD SmartWare software 1 The What would you like to do prompt on the Welcome to WD SmartWare screen provides three options for installing the WD SmartWare software IF you want to install THEN click the The full version of the WD SmartWare software with Install WD SmartWare button continuous automatic backup retrieve drive lock password protection and drive management features and e Run your first backup e Password protect or register your drive Only the WD SmartWare software drive lock password Install Drive Settings button protection and drive management features and password protect or register your drive The full version of the WD SmartWare software and Retrieve a backup link retrieve files that you have already backed up to your My Book drive on another computer 2 Read the license agreement and click Accept to continue 3 Wait for the software installation to complete This could take several minutes USING THE DRIVE WITH WINDOWS 46 MY BOOK STUDIO USER MANUAL 4 After the software installation completes IF you clicked at step 1 THEN the WD SmartWare software displays Install WD SmartWare The initial Backup screen for performing your first backup see Figure 15 on page 48 Here you can either e Run your first backup See Backing Up Your Computer Files on page 14 before clic
70. retrieve from My Desktop s Mac mini My Book Studio Macintosh HD MY BOOK Backed Up Volumes Original Computer User Name Original Path My Desktop s Mac mini My Desktop Users MYDESKTOP From the list on the right select the volume from which you want to retrieve a file or files Select Destination Figure 9 Retrieve Screen Retrieve Settings Select a destination for retrieved files My Desktop s Mac mini My Book Studio Macintosh HD MY BOOK Where would you like to retrieve your files To the Original Places Wa r le Change Retrieve Volume Select Files Figure 10 Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES 22 MY BOOK STUDIO USER MANUAL Retrieve Settings Select content to retrieve from MY BOOK My Desktop s Mac mini My Book Studio Macintosh HD MY BOOK v Retrieve All Files All the data from this backup will be retrieved from your Volumes MY BOOK volume including files you have previously deleted and the most current version Files of each file Files 0 0 Data to Retrieve Data Retrieved Retrieved Obytes Other 23GB 90 2 GB Free gt Retrieve Some Files Cancel Retrieving Start Retrieving Reselect Destination Figure 11 Select Content to Retrieve Screen 4 On the Select content to retrieve screen IF you want to retrieve from the selected backup volume THEN select the All of the fil
71. rotect data on your drive personalize your drive and run diagnostics on your drive Note The Windows SES driver will be installed to ensure proper drive functionality Continue without Install lt d Click either Continue without Install if you still do not want to install the WD SmartWare software Go Back if you have changed your mind and do want to install the WD SmartWare software In this case go to Getting Started with the WD SmartWare Software on page 46 USING THE DRIVE WITH WINDOWS 56 MY BOOK STUDIO USER MANUAL Troubleshooting If you have problems installing or using your My Book drive refer to this troubleshooting section or visit our support website at htip support wdc com and search the knowledge base for more help This chapter includes the following topics Installing Partitioning and Formatting the Drive Frequently Asked Questions Installing Partitioning and Formatting the Drive How to Answer ID s Partition and format a WD drive on Windows 7 Vista XP 2000 and Mac OSX 3865 m Reformat from Mac GPT to Windows XP NTFS 3645 s Reformat the drive from Mac GPT to Windows 7 or Vista NTFS format 3647 s Obtain and reinstall the original software included with this product 1425 m Format a WD hard drive in FAT32 for use in both Windows and MAC OSX 291 The FAT32 file system has a maximum individual file size of 4 GB and cannot create parti tions larger than 32 GB in Windows To
72. rt buttons for implementing or disregarding your selections e Start Backup and Stop Backup buttons for controlling backups BACKING UP YOUR COMPUTER FILES 14 MY BOOK STUDIO USER MANUAL Backup Retrieve Settings My Desktop s Mac mini My Book Studio Ready to perform back up Macintosh HD MY BOOK gt Detailed View 111 5 GB Total 18 TB Total Data For Data Backed Backup Up Files Files 376 ae 0 Size Size 890 1 MB 0 Other Obytes Pictures Obytes Music Obytes Howes Obytes Hail Obytes Documents bytes 0909000 90 2 GB Free Update Gauges OF Start Backup Figure 6 Backup Screen In the Content Gauges for your computers disk drives the categories of files that would be included in the backup if you click Start Backup are shown where a e Light blue background in the Content Gauge for your computer s hard drive represents the original files that are available for backup e Gray background in the Content Gauge for your My Book drive represents the potential backup copies of the original files e Dark blue background identifies categories of files that have been backed up In the Content Gauge for your My Book drive the Additional Files category includes all of the files shown in the used space portion of your drive properties This space is not available for backups In the Content Gauges and the Detailed View content box the file categories are based on the following f
73. s gt ge Local Users and Groups b gt 3 Performance ES Device Manager F iis Storage wey Disk Management gt Za Services and Applications 18 2 Rs 4 WIN7 32 gt Computer pg Disk drives gt I Display adapters gt e DVD CD ROM drives gt Bie Human Interface Devices gt Cg IDE ATA ATAPI controllers be g IEEE 1394 Bus host controllers 22 Keyboards jk A Mice and other pointing devices T Monitors gt EP Network adapters a h Other devices d p 17 Ports COM amp LF b op Processors p a Sound video and b j l System devices b ig Universal Serial B Launches the Update Driver Software Wizard for the selected device INSTALLING THE SES DRIVER 66 MY BOOK STUDIO USER MANUAL 3 Click Browse my computer for driver software r X How do you want to search for driver software Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device unless you ve disabled this feature in your device installation settings Browse my compu ter tor driver software Locate and install driver software manually 4 Browse to Computer double click the My Book drive double click the extras folder and select WD SES Device Driver a Browse for driver software on your computer Search for driver software in this location V Include subfolders Let me pick from a list of devic
74. s to complete depending on the size and data configuration of your drive The best time to run the drive diagnostics and status checks is on a regular basis before you encounter any problems with your drive And because they are so fast running the quick S M A R T status check and the quick drive test provides a high level of assurance with minimal inconvenience Then run all three if you encounter disk error conditions when backing up or retrieving files CHECKING DRIVE HEALTH 42 To run drive diagnostics and status checks MY BOOK STUDIO USER MANUAL 1 On the Drive Settings screen see Figure 13 on page 26 click Diagnostics to display the Diagnostics dialog Diagnostics Perform a SMART Self Monitoring Analysis and Reporting Technology drive check to predict a potential drive failure This status check completes within a second or two Quick SMART Status Perform a quick drive self test This test typically takes up to 2 minutes to complete Quick Drive Test Perform a full media scan to detect bad sectors This test may take hours for large drives Complete Drive Test 2 Click the button for the test that you want to run e Quick SMART Status e Quick Drive Test e Complete Drive Test CHECKING DRIVE HEALTH 43 MY BOOK STUDIO USER MANUAL Using the Drive with Windows The My Book drive is formatted as a single HFS J partition for compatibility with Mac OS X operating syst
75. tarted with the WD SmartWare Software on page 9 Enhancing Performance with WD TURBO WD TURBO is a utility on the My Book drive that you can install to improve the performance of the drive on a Mac computer If you are going to install the WD SmartWare software you do not need to install the WD TURBO utility yourself the WD SmartWare software will install it for you If you are not going to install the WD SmartWare software install WD TURBO to enhance the performance of your My Book drive CONNECTING THE DRIVE AND GETTING STARTED 7 MY BOOK STUDIO USER MANUAL To install WD TURBO 1 Double click the My Book icon and then double click the Extras folder on the screen that displays User Manuals WD Quick Formater app WO SmartiWare app 2 Double click the WD TURBO Installer icon xT Lil ho 1 of 3 selected 1 82 TB available VODY ersion xml WO TURBO Installer app WO Smat Ware Uninstaller app Customize 2008 2009 Western Digital Corporation 4 Read the license agreement and click Accept to continue 5 A message informs you that installing the drivers requires you to restart your computer to make them active Installing the Western Digital TURBO drivers reguires you to restart the computer to make them active Do you want to proceed and install the drivers Click Yes to continue CONNECTING THE DRIVE AND GETTING STARTED 8 MY BOOK STUDIO USER MANUAL 6 Type the
76. the Preferences option Customizing Your Drive Settings The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance e Security Create modify and disable passwords that keep others from accessing the files on your drive e Registration Register your drive to receive free technical support during the warranty period and find out about software updates product enhancements and price discount opportunities e Diagnostics Perform diagnostics and status checks to make sure your drive is working properly e Sleep Timer Turn your drive off during periods of extended inactivity to conserve power and extend the life of the drive e Drive Erase Erase all of the contents on the drive including any password that has been set To customize your drive settings for the best possible performance with the WD SmartWare software on the Drive Settings screen see Figure 13 on page 26 IF you wantto THEN click AND see Use a password to keep others from Security Password Protecting the Drive accessing the files on your drive on page 25 Change your password Security Changing Your Password on page 29 Remove password protection from Security Turning Off the Drive Lock your drive Feature on page 30 Register your drive to receive free Registration Registering the Drive on technical support during the warranty page
77. tion attempt to Windows Update Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software Yes this time only 9 Yes now and every time connect a device Click Next ta continue 2 Click Next to continue 3 Select Install from a list or specific location and click Next Found New Hardware Wizard This wizard helps you install software for WOI SES Device USB Device 9 If your hardware came with an installation CD ge or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Click Next to continue 4 Browse to My Computer and a Double click the My Book drive b Double click the extras folder c Select WD SES Device Driver INSTALLING THE SES DRIVER 61 MY BOOK STUDIO USER MANUAL d Click Next Found Mew Hardware Wizard Please choose pour search and installation options 5 Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CO ROM Include this locatio
78. ve into the computer IF you cannotremember your password you may erase your drive which erases all data on the drive C understand 4 Read the warning about the loss of data if you erase your drive MANAGING AND CUSTOMIZING YOUR DRIVE 39 MY BOOK STUDIO USER MANUAL 5 Click the understand check box to signify that you accept the risk 6 Click Format to erase your drive After the drive erase operation completes go to http support wdc com and see Knowledge Base Answer ID 5419 for information about downloading and restoring the WD SmartWare software and disk image on your My Book drive Note Erasing your drive also removes your password If you still want to use a password to protect your drive you will need to re create it after restoring the WD SmartWare software and disk image See Password Protecting the Drive on page 25 Uninstalling the WD SmartWare Software Important You can easily uninstall the software However you will need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations See Backing Up Your Computer Files on page 14 To uninstall the WD SmartWare software 1 Double click the My Book icon on the desktop or WD SmartWare in the Applications list and double click the Extras folder on the screen that displays 5 User Manuals WO Quick Formater app WO SmartiWare app 2 Double click th
79. ve to do this even if you do not have the WD SmartWare software installed on your computer LOCKING AND UNLOCKING THE DRIVE 26 MY BOOK STUDIO USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer the WD SmartWare software displays a Drive is locked message in place of the Content Gauge for your My Book drive J My Book Studio Drive is locked Click the above drive image to unlock drive The procedure for unlocking your drive with the WD SmartWare software can be automatic or manual depending on whether the Please provide your password prompt appears or not Automatically Whenever the WD SmartWare software displays the WD SmartWare drive unlock screen WD SmartWare Password Please provide your password gt Password hint To unlock your drive 1 Type your password in the Password box 2 Click Unlock to unlock your drive and enable the WD SmartWare software Manually If your computer goes into sleep mode a drive unlock screen might not display when you reactivate it To unlock the drive you can use either the e WD Unlocker VCD as described in Unlocking the Drive Without the WD SmartWare Software on page 28 e WD SmartWare icon LOCKING AND UNLOCKING THE DRIVE 27 MY BOOK STUDIO USER MANUAL To unlock the drive manually using the WD SmartWare icon 1 Click the WD Smart
80. ware and all of the support files utilities online help and user manual files You can download these to restore your My Book to its original configuration after erasing the drive The WD SmartWare software provides two ways to erase the drive depending on whether it is locked or not IF the drive is AND you THEN see Not locked Want to erase the drive Using the Drive Settings Drive Erase Function on page 38 Locked Have forgotten or lost your Using the Drive Unlock Utility password and must erase the on page 39 drive MANAGING AND CUSTOMIZING YOUR DRIVE 37 MY BOOK STUDIO USER MANUAL Using the Drive Settings Drive Erase Function To erase your My Book when the drive is not locked 1 Onthe Drive Settings screen see Figure 13 on page 26 click Drive Erase to display the Erase Drive dialog Erase Drive W Warning Clicking Drive Erase permanently erases all the data on your drive understand 2 Read the warning about the loss of data if you erase your drive 3 Click the understand check box to signify that you accept the risk 4 Click Drive Erase to erase your drive After the drive erase operation completes go to http support wdc com and see Knowledge Base Answer ID 5419 for information about downloading and restoring the WD SmartWare software and disk image on your My Book drive Note Erasing your drive also removes your password If you still want to use a passwo
81. wer Activity LED MY BOOK STUDIO USER MANUAL Power Activity LED Kensington Security Slot Power Connector 12VDC B O S The power activity LED shows the drive s power state and activity as follows LED Appearance On steady Power State Activity Idle Fast flashing approximately 3 times per second Active Slow flashing approximately every 2 5 seconds System standby ABOUT YOUR WD DRIVE 4 MY BOOK STUDIO USER MANUAL Drive Interfaces As shown in Figure 3 on page 4 the My Book Studio drive has three interface ports e Two FireWire 800 ports e One USB 2 0 port FireWire 800 The FireWire 800 ports support data transfer rates of up to 800 Mb s and are backward compatible with FireWire 400 Connection to a FireWire 400 port transfers data at FireWire 400 speed up to 400 Mb s Hi Speed USB USB 2 0 The USB 2 0 port supports data transfer rates ofup to 480 Mb s USB 2 0 is backward compatible with USB 1 1 Connection to a USB 1 1 port transfers data at USB 1 1 speed up to 12 Mb s Kensington Security Slot For physical drive security the Kensington security slot accepts a standard Kensington security cable sold separately For more information about the Kensington security slot and available products visit www kensington com Registering Your Drive Always register your My Book Studio drive to get the latest updates and special offers You can easily register your drive using WD SmartWare so
82. xit to close the WD SmartWare Drive Unlock utility screen d Repeat step 1 to see the drive status Safely Dismounting the Drive You can safely dismount the drive using either the e WD SmartWare icon e My Book icon MANAGING AND CUSTOMIZING YOUR DRIVE 32 MY BOOK STUDIO USER MANUAL CAUTION To prevent data loss close all active windows and applications before shutting down or disconnecting the drive Using the WD SmartWare Icon To safely dismount the drive using the WD SmartWare ICON 1 2 3 Click the WD SmartWare icon to display a list of drives Select the My Book drive and on the submenu select Unmount Volumes Drive is not encrypted Unmount Volumes a MyBookLive4 Mount CD i Open WD SmartWare S N WCAZA0273155 Sd Space Available 100 Temperature Condition OK If the drive has more than one volume a prompt asks you to select the volume You might hear the drive power down Wait for the drive icon to disappear from the desktop before disconnecting the drive Using the My Book Icon To safely dismount the drive using the My Book icon 1 Right or control click the My Book icon on the desktop and select Eject MY BOOK Open Eject MY BOOK Get Info Duplicate Make Alias Copy MY BOOK Clean Up Selection Label x TOGUOEEEHKWU More b You might hear the drive power down 2 Wait for the drive icon to disappear from the desktop before disconnecting
83. zes the different types of files on the selected hard drive clicking the Start Backup button backs all of them up Or you can select specific categories of files to back up If your computer has more than one hard drive you must select and back up each one to protect all of the files on your computer After performing a backup the WD SmartWare software protects your files by backing up any e New file that is created on or copied to your hard drive e Existing file that is changed in any way This protection is automatic the WD SmartWare software does it for you without any action on your part just make sure to leave your My Book drive connected to your computer Note Automatic backup protection is continuous for as long as your My Book drive is connected to your computer Then whenever you disconnect and reconnect the drive to your computer the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup as before Additionally the Backup screen See Figure 6 on page 15 provides e Content Gauges for your computer s disk drives so you can see the number of files and the storage size for each content category e An Update Gauges button for rescanning the drive and verifying accurate Content Gauge counts after adding or changing files on your computer e A Detailed View content box that you can use to select specific categories of files or folders to back up with Apply and Reve
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