APC S20BLK uninterruptible power supply (UPS)
Contents
1. www apc com User Manual eet mY Network Manageable ype Power Conditioner With Battery Backup Model S20BLK Entire contents copyright 2007 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo and TRADEMARK NAMES are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only This manual is subject to change without notice 10 11 12 13 14 Safety Information Read this manual Read all of the safety and operating instructions before installing and operating this device Keep this manual Retain this manual and all of the safety information that came with this device Warnings Comply with all warnings presented in this manual as well as any warnings found on the device Follow Instructions Follow all instructions that pertain to operating and using the this device Cleaning Shut off and unplug this device from the wall outlet and discon nect the battery before cleaning Use a soft damp cloth for cleaning Do not use liquid or aerosol cleaners Note Any equipment connected to this device will not be powered or pro tected from uninterrupted service during this process Water and Moisture Do not use this product near any source of water or in an envi2. Local country specific centers for contact information go to www apc com support contact Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Entire contents copyright 2007 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo and TRADE MARK NAMES are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only 990 2974A 10 2006
3. This function allows you to set a high voltage threshold for the unit which forces it to switch to power from the internal battery pack once the threshold has been reached The settings range is from 134 to 142 volts as shown in Figure 31 GOTO BAT IF gt 142V PRESS tl TO CHANGE Figure 31 GO TO BATTERY IF gt XXXV Setting Screen GO TO BATTERY IF lt XXXV Setting This screen shown in Figure 32 allows you to set a low voltage threshold for the unit which will force it to switch to power from the internal battery pack when the threshold is reached Settings range from 92 to 100 volts GOTO BAT IF lt 94V PRESS 4 TO CHANGE Figure 32 GO TO BATTERY IF lt XXXV Setting Screen OUTLET DELAY1 and OUTLET DELAY2 These settings let you set a defined time delay 0 to 10 seconds for when the unit provides power to the rear panel outlet marked Switched Delayed1 TUNER AUX or Switched Delayed2 SUBWOOFER and or AMPLIFIER By setting this delay it prevents power on or power off glitches from affecting other equipment connected to the unit Outlet Delay 1 is shown in Figure 33 the Outlet Delay2 screen is not shown OUTPUT DELAY1 5 SEC PRESS tl TO CHANGE Figure 33 Outlet Delay1 Setting Screen LOWBATTWARNING XMIN Setting This screen shown in Figure 34 lets you set the unit to sound an alarm and illuminate the LOWBATTWARNING LED whenever the battery pack s estimated runtime rema
4. Reference the Connect Battery section to view photographs related to this procedure Probable Cause No power or insufficient power is available at the wall outlet Solution Ensure that the wall outlet has good power by checking it with a voltmeter or by plugging the power cord of a known good device into the outlet 3 1 Note The unit will not turn on and accept incoming utility power if the power is out of range The unit can still be cold started using battery power by pressing and holding the power switch in until the unit beeps Probable Cause Circuit breaker has tripped Solution Check both your home and unit circuit breakers If the circuit breaker on the rear of the APC unit has tripped the center post will be extended out about 1 4 to 1 2 inch Push it back in to reset it If it trips again reduce the number of devices that are plugged into the unit one at a time and try again Note The unit circuit breaker is rated for 15 Amps however the National Electrical Code NEC dictates that any particular home circuit should not be loaded to more than 80 of its rating Connected equipment reboots or turns off during or after the unit is on battery power Probable Cause Battery was disconnected after the unit was installed and powered on Solution The unit will warn you via the LCD if the battery is disconnected but this warning could go unnoticed Remove the
5. the default screen The default screen is the screen that the system will return to once the preset time has expired for other screens that are being displayed Note The display will revert to the default informational screen after about 30 seconds of inactivity To change the default informational screen first press the STATUS button until the desired screen is displayed Then press the STATUS button down for approximately 3 seconds until the screen displays CURRENT SCREEN IS SAVED AS DEFAULT The SOURCE XXXXXXX EST RUNTIME XHRS setting is as shown in Figure 18 below SOURCE UTILITY EST RUNTIME 2HRS Figure 18 SOURCE XXXXXXX EST RUNTIME XHRS Screen Informational Screens The S20BLK Power Conditioner with Battery Backup provides the following informational screens which are accessed using the STATUS pushbutton e Source XXXXXXX screen e FW Version XXXXXXX screen e Environmental Temperature XX XXC XX XF screen e Model Number and Serial Number screen e Phone Number and Technical Support Internet Address screen e Input Frequency Output Frequency screen e Outlet Status screens 2 9 SOURCE XXXXXXX EST RUNTIME XHRS Screen This screen shown previously in Figure 19 indicates which type of source the unit is deriving power from UTILITY BATTERY or STANDBY It also displays the EST RUNTIME in hours based on the power source and connected equipment LOAD In Standby the unit does not pro
6. In the near future this capability will also be available via the Web Refer to Appendix B for directions on how to setup and use the communication port DIGITAL OUTLETS ON VIDEO OUTLETS ON Figure 25 Digital and Video Outlets Status ANALOG OUTLETS ON HI AMP OUTLETS ON Figure 26 Analog and High Amp Outlets Status Connecting the Components Warning Do not make telephone cable Ethernet antenna electrical or ground system connections during a lightning storm Failure to comply may result in personal injury or death Due to the unique filtering provided by the S20BLK APC recommends that you connect the AV components as shown on the labels on the rear panel of the unit and as described in the section Rear Panel Connectors and Circuit Breaker To ensure ground loops are eliminated and to ensure there is no audible hum in your speaker system ground all AV components to the GROUND SYSTEM screw located on the rear panel as shown in Figure 27 Ground System Screw Figure 27 Ground System Screw Location 2 12 S20BLK Setup You can use the front panel SETUP and Arrow Up Down pushbuttons to configure turn on or off various functions provided by each S20BLK unit When you press the SETUP pushbutton the unit functions are displayed in the following order 1 Audible Alarm Sensitivity Display Dimmer LED Dimmer 2 3 4 5 Go To Battery If lt XX Volts 6 Go To Battery if gt XX Volts 7
7. Outlet Delay1 8 Outlet Delay2 9 Low Battery Warning 10 Battery Replacement Date 11 Do Quick Selftest 12 Do Runtime Calculation 13 Display Beep Test 14 Screen Saver On Off 15 Reset to Default 2 13 AUDIBLE ALARM Setting When the alarm is set to ON as shown in Figure 27 it indicates an abnormal condition with the power or unit It provides an audible tone beep whenever the unit detects an internal problem or a problem with an externally connected battery pack When it is set to OFF the audible tone is silenced AUDIBLE ALARM ON PRESS 4 TO CHANGE Figure 27 AUDIBLE ALARM Setting Screen SENSITIVITY Setting Press the SETUP pushbutton to advance to the SENSITIVITY function This feature is used to adjust how the S Type unit reacts to input voltage waveform distortion and momentary power fluctuations It allows you to adjust the sensitivity of the S20BLK to LOW MEDIUM and HIGH as shown in Figure 28 using the SETUP and Up Down Arrow pushbuttons The Sensitivity adjustments have the following values HIGH Sensitivity This should be used when the connected equipment is sensitive to momentary low voltage or brief power fluctuations When it is set to HIGH sensitivity the unit is very sensitive to voltage distortion and is more likely to switch back and forth to battery power than it would under a MEDIUM or LOW sensitivity setting MEDIUM Sensitivity This is the default setting suitable fo
8. an installed base numbering in the tens of millions of units Multiple R amp D centers in conjunction with APC owned and controlled factories ensure APC solutions are the safest most advanced and most reliable products available When you buy APC you buy peace of mind Package Contents Your S20BLK Power Conditioner package should contain the following Item Item Description Quantity 1 S20BLK Power Conditioner with Battery Backup battery l ea pack included 2 Front Panel Display bezel l ea 3 AC Input Power Cord l ea 4 Coaxial Patch Cables 2 ea 5 RS 232 Cable l ea 6 USB Interface Cable l ea 7 Telephone Patch Cable l ea 8 Ethernet Patch Cable l ea 9 Temperature Probe l ea 10 PowerChute Personal Edition Software CD l ea 11 Network Management CD l ea 12 Model S20BLK User Manual 1 ea 13 Equipment Protection Policy Sheet lea 14 Warranty Registration Card 1 ea 15 Rack mount Kit two rails two ear brackets two cleats 1 ea screws and instruction sheet Safety Precautions Ensure you have read and understand all of the safety information located in the front of this manual If you have any questions concerning any of the safety information or if you are concerned that your home may not be properly wired for this equipment contact APC Technical Support or a licensed electrician Unit Power Capacity The S20BLK Power Conditioner is ra
9. emulation connection with the management card 2 Disable any service that currently uses that serial port 3 Connect the RS 232 cable that was shipped with the unit to a serial port on the computer and to the serial port on the UPS 4 Runa terminal program such as HyperTerminal 5 Configure the serial port for 2400 bps 8 data bits no parity 1 stop bit and no flow control and save the changes 6 Press Enter to display the User Name prompt you may need to press Enter two or three times 7 Enter apc for both the User Name and the Password 8 Refer to the Control Console section below to complete the configuration procedure ARP and Telnet Access You can use Address Resolution Protocol ARP and Telnet to access the control console from a computer located on the same subnet as the NMC 1 Use ARP to assign an IP address to a NMC that has a specified MAC address For example to assign IP address 131 211 15 141 to a management card that has a MAC address of 00 c0 b7 63 9f 67 the ARP command would be arp s 131 211 15 141 00 c0 b7 63 9 67 Note The Network Management Card MAC address is printed on the back of the unit 2 Use Telnet to access the management card at the IP address just defined For the IP address assigned by ARP in the previous step the Telnet command would be telnet 131 211 15 141 3 Enter apc for both the User Name and the Password Continue with Control Console to finish the confi
10. exactly as operating the described may result described may result product in injury or death in equipment damage iii Class B Labeling and Instruction Manual Requirements Devices subject to Certification must be labeled with a Federal Communica tions Commission FCC Identifier Devices subject to Verification or Certifica tion must be labeled with the following compliance statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation In addition for a Class B digital device or peripheral the instructions furnished the user shall include the following or similar statement placed in a prominent location in the text of the manual Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the CC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accor dance with the instructions may cause harmf
11. on the wire to ensure it is attached to the connector o Figure 5 Battery Wire Connection Caution 4 Install the battery retaining bar 5 Install the front bezel as shown in Figure 6 by aligning the four pins located on the back side of the bezel with the holes in the left and right sides of the unit Gently push the front bezel into place Figure 6 Front Bezel Installation Powering On and Connecting Equipment 1 Power on the S20BLK unit and perform system test 2 Connect the equipment 3 Connect the data line cables 4 Power on the connected equipment Performing the System Test Before connecting equipment to the S2OBLK Power Conditioner ensure that the unit is functional by connecting the AC Power Cord provided with the unit to the AC power connector on the rear panel and then to an AC outlet Press the front panel power switch Once power is applied to the unit the display provides the information screens shown in Figures 7 through 15 and defined in the accompanying paragraphs APC LEGENDARY RELIABILITY displayed indicates the unit has power and is functioning APC LEGENDARY RELIABILITY Figure 7 APC LEGENDARY RELIABILITY Screen Model Identification displayed the message shown in Figure 8 indicates that the proper firmware was installed for the model purchased S20 POWR CONDITIONER WITH BATTERY BACKUP Figure 8 Model Identification Screen DE
12. the S20BLK to communicate with the PowerChute Personal Edition software which is included with the unit If the unit is also protecting a home computer the software will automatically save files and gracefully shutdown the operating system if the S20BLK is about to shutdown due to a low battery condition For more information regarding the installation and use of this software see the documentation contained on the PowerChute Personal Edition CD shipped with the unit Cooling Fan The S20BLK includes a microprocessor controlled ultra quiet cooling fan which keeps the unit cool when operating on battery power Support Feet The feet on the bottom of the unit can be unscrewed and removed to save space when the unit is rack mounted E 4 Installation This chapter contains the following procedures Removing the Battery Pack Installing the Unit Inserting and Connecting the Battery Powering On and Connecting Equipment Performing the System Test Status and Informational Screens Connecting the Components S20BLK Setup Using Front Panel Controls Removing the Battery Pack 1 2 3 Remove the battery retaining bar Pull the battery straight back Press in the retaining tabs to allow the battery to come out completely Warning The S20BLK weighs approximately 60 pounds and we recommend that two people lift the unit If you remove the battery as described in the previous procedure it will make lifting
13. ATING Status Indicator When this blue indicator is lit it indicates automatic voltage regulation AVR is enabled and operating to correct low or high voltage conditions DELAYED 2 Status Indicator When this blue indicator is lit it indicates that conditioned power is being supplied to equipment connected to the rear panel outlets marked Switched Delayed 2 Rear Panel Controls and Connectors The rear panel connectors for the S20BLK Conditioner are shown in Figure 3 Each numbered callout corresponds to a numbered description in the list that follows Figure 3 pe ee hf Figure 3 Rear Panel Connectors Indicator and Circuit Breaker Note All outlets provide surge protection voltage regulation noise filtering and pure sine wave battery backup power Outlet Banks 8 ENVIRONMENTAL Port EXTERNAL BATTERY oQ Ethernet Port COAX RF Connectors RS 232 Port 4 CIRCUIT BREAKER 11 TEL DVR SAT DSL 5 SYSTEM GROUND Screw DATA PORT Jack USB O BUILDING WIRING FAULT Cooling Fan Indicator Q Input power connector 14 Support feet Outlets These include the two rows of six outlets total of 12 outlets on the rear of the S Type Power Conditioner shown in Figure 3 These outlets are arranged based on the type of filtering protection DIGITAL VIDEO ANALOG and isolated noise filter banks INFBs eliminate electromagnetic interference EMI and radio frequency interference RFI that can negativ
14. LAYED OUTLET1 ON DELAYED OUTLET1 OFF display this message shown in Figure 9 indicates that power is available to the device TUNER AUX that is connected to the rear panel outlet marked Delayed 1 It also shows that power is not yet available to the devices that are connected to rear panel outlets marked Delayed 2 SUBWOOFER and or AMPLIFIER Power to Delayed 2 devices will be available after the factory preset delay 5 seconds has elapsed See Setup the S2OBLK to change the delay period Once power is available for Delayed 2 devices the screen will change to DELAYED OUTLET2 ON 2 5 DELAYED OUTLET1 ON DELAYED OUTLET2 OFF Figure 9 DELAYED OUTLET1 ON DELAYED OUTLET1 OFF Screen SELFTEST IS ON ON LINE SELFTEST is shown in Figure 10 and indicates that SELFTEST IS ON and ON LINE SELFTEST is active This SELFTEST is conducted using utility power SELFTEST IS ON ON LINE SELFTEST Figure 10 SELFTEST IS ON ON LINE SELFTEST Screen SELFTEST IS ON ON BATTERY SELFTEST Figure 11 shows that an ON BATTERY SELFTEST is active with the unit internally switched to derive power from the internal battery pack which should already be connected within the unit The ON BATTERY LED is also lit on during this test The unit will also test to determine if an optional external battery pack Model SBATTBLK or SBATT is connected to the unit If no external battery pack is connected to the unit the
15. ULT YES NO Setting This function shown in Figure 41 allows you to force the unit to reset all previous settings to the factory default values Simply advance to this screen then press either the Up Arrow or Down Arrow pushbutton The system will display two messages INITIALIZING SETUP TO FACTORY DEFAULT and INITIALIZATION COMPLETE The system then returns to the RESET TO DEFAULT screen RESET TO DEFAULT NO PRESS 4 TO CHANGE Figure 41 RESET TO DEFAULT Screen ee Troubleshooting This chapter describes some possible problems that might occur and the probable causes and solutions They include 1 Unit will not turn on 2 The AV equipment connected to the S Type unit reboots or turns off during or after the unit switches to battery power 3 The REPLACE BATTERY indicator is on lit Note The VFD screen will display any faults or warning conditions that occur with an accompanying message that explains what action to take If you are ever in doubt about what action to take please contact APC Technical Support Contact information is provided at the end of this chapter Unit will not turn on Probable Cause Battery is not connected Solution Remove the front display panel by grasping the sides and pulling straight back The battery is located on the right side of the unit The black battery connector should be pushed snugly into the battery socket located just to the left of the battery pack
16. and positioning the unit much easier Lift the unit carefully by firmly grasping both sides of the unit in the middle Failure to comply may result in personal injury and or damage to the equipment Installing the Unit The S20BLK may be installed on a flat solid surface or rack mounted Proper placement of the S20BLK should be accomplished in accordance with the following procedures Installing the Unit on a Flat Surface Place the unit on a solid flat surface that is capable of supporting at least 60 Ibs Note Avoid placing other components directly on top of or behind the unit Leave at least one inch of space on all sides to allow for proper air ventilation Do not block the fan Rack Mounting the Unit If the S20BLK unit is to be rack mounted please follow these four basic steps Note The rack mounting hardware that is shipped with the unit is designed for 19 inch wide racks only 1 Install the rack mount rails See the installation sheet located in the box containing the rack mount rails 2 Install the rail cleats See the installation sheet located with the cleats in the box marked Accessories 3 Install rack mount ears Optional See the installation sheet located with the cleats in the box marked Accessories Note Rack mount ears are required only if you want to lock the unit to the front of the rack to prevent front to rear movement Caution Rack mount ears should not be used alon
17. ature and humidity requirements Pure Sine Wave Battery Backup The S20BLK provides battery backup power to maintain pure uninterrupted power for your home theater and automation systems in the event of a power blackout Battery backup power not only prevents interruptions in your audio and video entertainment it also helps prevent lost pre sets lost multimedia server data damaged hard drives and premature projector bulb wear and tear Automatic Voltage Regulation The S20BLK provides automatic voltage regulation AVR to correct high and low voltage conditions With AVR all devices connected to the S20BLK are protected against voltage fluctuations which also prolongs the life of your AV equipment Low voltage conditions can also negatively impact video quality and AVR can help improve picture quality if low voltage conditions are present Surge Protection The S20BLK provides guaranteed protection against damaging surges spikes and even lightning The S20BLK conditioners not only provide protection from surges traveling over AC power lines but protection is also offered against surges over COAX two pairs of jacks and telephone lines one pair of jacks with one splitter With APC your entire investment in AV and home automation equipment is protected 1 4 Isolated Noise Filter Banks The S20BLK isolated noise filer banks INFB eliminate electromagnetic and radio frequency interference EMI and RFI that when severe enough
18. can negatively impact sound and video quality Each filter bank is electrically isolated from the other filter banks to prevent noise generated by one component from polluting other connected components APC s noise filtering helps enable your system to perform to its maximum capabilities Rack mountable The rack mount hardware kit is provided to mount the unit into any standard 4 post 19 rack The rack mount kit includes two rails two ear brackets two cleats screws and an instruction sheet Removable Support Feet The feet on the bottom of the unit can be unscrewed and removed to save space when the unit is rack mounted ON OFF Sequencing This feature ensures connected equipment is powered up and powered down in the proper sequence with the right amount of delay between stages It allows you to program a delay ranging between 0 and 10 seconds into a sequence This delay eliminates transients that can affect connected components or that may cause the building circuit breaker to trip Outlet ON OFF Bank Control This feature allows a user to turn each individual outlet bank of a total of four outlet banks ON or OFF via the RS 232 serial port All 12 outlets can be turned OFF and ON simultaneously via the built in NMC through any Web browser but not independently This capability will be available in December of 2006 by downloading the latest firmware from the APC Web site www apc com Front and Rear Panel Descriptions Th
19. configured remotely by using Telnet or the Web interface User Name and Password are both apc by default Note To create a bootup file see your BOOTP server documentation B 5 How to Access the NMC The following paragraphs describe the various ways you can use different interfaces to access the NMC when it is running on your network Note For more detailed information about how to use these interfaces reference the APC Network Management Card User s Guide Web Interface The Web interface provides options to manage a Management Card its UPS and other supported devices If a device is not present the Web interface displays no options for that device For example e A Management Card s Web interface that only connects with an environmental monitor does not provide UPS options e The Network Management Card s Web interface does not provide options for an Integrated Environmental Monitor Several Web browsers are supported to access the Management Card through its Web nterface They include e Microsoft Internet Explorer IE 5 5 and higher on Windows operating systems only e Firefox version 1 x from Mozilla Corporation on all operating systems e Netscape 7 x and higher on all operating systems Reference Web Administration gt Network gt Webs gt options in the Network Management Card User s Guide for information concerning how to select enable and disable the protocols that control access to the Web inter
20. d AC power cord to the S20BLK AC input power connector Connect the other end of the power cord to the AC utility power source 120 Vac 15A 50 to 60 Hz ENVIRONMENTAL Port The temperature probe and the optional temperature humidity probe connect to this port to provide temperature and humidity readings which are displayed on the TEMPERATURE and HUMIDITY environmental screens Ethernet Port The Ethernet port enables a user or installer to monitor and or manage the S20BLK over the network via any Web browser This data can also be viewed via the NMC or RS 232 serial port Note This port can only be functional if the USB cable is not connected to the S20BLK RS 232 Port The RS 232 serial port allows you to monitor and manage the S20BLK and also provides the ability to integrate the S20BLK into your home automation network Note This port can only be functional when the USB cable is not connected to the S20BLK Surge Protected Telephone Jacks TEL DVR SAT DSL The S20BLK has a telephone line splitter 2 line 4 wire with splitter with surge protection for components connected via telephone line Connect the supplied RJ11 telephone cable from the wall jack source to the telephone line connector marked IN Connect the other telephone cables to the connectors marked OUT A and or OUT B to the equipment to be protected TEL DVR SAT DSS or DSL DATA PORT Jack USB The DATA PORT jack enables
21. e following sections describe controls and indicators on the front and rear panels Front Panel Controls and Indicators The front panel controls and indicators for the S2OBLK Power Conditioner are detailed in Figure 2 Each numbered callout refers to a corresponding numbered description contained in the list that immediately follows Figure 2 1 5 Figure 2 Front Panel Controls and Indicators DELAYED 1 Status Indicator When lit blue conditioned power is being supplied to equipment connected to the rear panel outlets marked Switched Delayed 1 ON BATTERY Status Indicator When lit orange the Power Conditioner is operating on power from the internal Battery Pack and is providing clean power to the connected equipment The unit will go On Battery when the input utility voltage either drops below the user selectable level goes above the user selectable level or is experiences an outage or momentary input utility voltage drops or surges STATUS Pushbutton When you press this pushbutton it provides the unit status for Input and Output Voltage Input and Output Frequency Telephone and Internet contact information Model and Serial Number Firmware FW Version number Source Standby Battery or Utility Estimated Runtime in hours or minutes and Estimated Runtime in hours with a Fuel indication as a percentage with bar graph indication Environmental Temperature Environmental Humidity Outlet Bank Sta
22. e system Connect the coaxial cable from the CATV or cable modem provider to the connector marked IN connect other cables from the connectors marked OUT to the device s being protected Note In some cases the input for both CATV box and cable modem are derived via a single cable from the provider similar to how TV and Internet access occurs through a single cable 1 10 CIRCUIT BREAKER A press to reset circuit breaker is provided When it is tripped due to an electrical surge or overload it pops out and shuts down output power to the outlets To reset the Circuit Breaker press it in Caution When resetting the Circuit Breaker push the button in quickly and release the button Do not hold the Circuit Breaker button in Failure to comply may result in equipment damage SYSTEM GROUND Screw The S20BLK allows the grounding wires from your equipment to be connected to a central terminal screw located on the rear of the unit This ground connection eliminates ground loop problems Connect all equipment ground wires to this terminal to break any possible ground loops that can cause an audible hum BUILDING WIRING FAULT Indicator If this indicator is lit then one of three wiring problems exists in the building wiring circuit e Missing ground e Overloaded neutral e Reversed polarity Contact a licensed electrician to resolve the problem Input Power Connector Connect one end of the supplie
23. e to support the unit Rack mount rails should always be used to support the unit s weight when it is mounted in a rack 4 Slide the unit into the rack so that the cleats mounted on the side of the unit fit within the track of the rack mount rails If the ears were mounted screw the mounted ears into the rack to lock the unit into position See the installation sheet located in the box marked Accessories Note Avoid placing other components directly on top of or behind the unit Leave at least one inch of space on all sides to allow for proper air ventilation Do not block the vents or fan Inserting and Connecting the Battery In accordance with APC s interpretation of Department of Transportation regulations APC ships this device with the internal battery pack disconnected The front bezel of the unit is also not attached to the unit when it is shipped This procedure is for connecting the battery when the front bezel has been prematurely installed onto the chassis Perform the following steps to connect the internal battery pack 1 Grasp the front panel at the sides as shown in Figure 4 and pull the front bezel from the unit 2 Remove the battery retaining bar Figure 4 Front Bezel Removal 3 Push the battery wire connector into the hole located to the left of the battery pack as shown in Figure 5 Ensure that the battery wire connector is pushed into the hole and securely connected by gently pulling
24. ely affect sound and video quality We recommend that you examine the types of outlets provided review your equipment requirements and plug devices into the appropriate outlets to assure optimum protection for your equipment The various types of outlets are defined in the following subparagraphs SWITCHED 1 DIGITAL FILTER outlets eliminate noise interference for digital components CD DVD DVR CATV SAT Flat Panel MONITOR AUX hi definition tuners and so on SWITCHED 2 VIDEO FILTER outlets provide filtering for video devices TV and VCR Note Any digital device can be plugged into the DIGITAL FILTER outlets any video device can be plugged into either of the VIDEO FILTER outlets and so on For example if you have a cable box and a satellite receiver but no monitor you can plug the cable box into the CATV SAT outlet and the satellite receiver into the MONITOR outlet SWITCHED DELAY1 outlets provide filtering for analog based equipment TUNER AUX and PREAMP RCVR SWITCHED DELAY outlets provide filtering for high current devices SUBWOOFER and AMPLIFIER EXTERNAL BATTERY Connector This inlet provides a connection for APC s optional S Type Extended Battery Pack For additional information please go to www apcav com or contact your local APC retailer Surge Protected COAX RF Connectors The surge protection feature prevents surges that may travel over coaxial data lines from damaging th
25. face as well as to define the Web server ports for the various protocols Telnet You can use Telnet to view the event log or to configure management card options 1 Atthe command prompt type telnet address and press Enter where address is the management card s IP address or DNS name if configured that way 2 Enter the User Name and Password the default is apc for both SNMP After you add the PowerNet MIB to a standard SNMP MIB browser you can use that browser for SNMP access to a management card Refer to the Network Management Card User s Guide for more information about SNMP B 6 APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information WWw apc com support Global support searching APC Knowledge Base and using e support e Contact an APC Customer Support center by telephone or e mail Regional centers APC headquarters U S 1 800 800 4272 Canada toll free Latin America 1 401 789 5735 USA Europe Middle East 353 91 702000 Africa Ireland Japan 0 35434 2021 Australia New Zealand 61 2 9955 9366 South Pacific area Australia
26. front bezel by grasping the sides of the bezel and pulling straight back Check the battery connection to ensure that it is fully pushed into its battery connector socket Probable Cause The unit is overloaded Solution The unit has too many devices plugged into the outlets the runtime when operating on battery will become very short If you check the display you can determine how much of the UPS load capacity is used Also there is ared OVERLOAD LED on the front panel that will light if the unit is overloaded greater than 95 we recommend that you reduce the load by unplugging one or more devices Probable Cause Battery charge was low when the unit switched to battery power Solution Allow the unit to full recharge by leaving the unit plugged in It must charge approximately 8 hours to recharge a discharged battery to 90 capacity REPLACE BATTERY LED is illuminated Probable Cause Battery is nearing the end of its useful life Solution Based on the date of purchase if the unit is older than its 2 year warranty a replacement battery cartridge Part No RBC63 can be ordered from your APC AV dealer Contact Information Always ensure that you have the model number serial number and firmware version of your unit at hand any time you contact APC Technical Support Technical Support Internet Address http www apc com support Email Support sup
27. guration B 4 Control Console Once you log onto the control console as described in either the Local Serial Access or ARP and Telnet Access section above perform the following steps 1 Choose Network from the Control Console menu 2 Choose TCP IP from the Network menu 3 Disable BOOTP if it is enabled and select Accept Changes 4 Set the System IP Subnet Mask and Default Gateway address values and select Accept Changes The changes take effect when you log off a Press CTRL C to exit to the Control Console menu 6 Click Log out to have the changes take effect BOOTP You can use an RFC 951 compliant DHCP or BOOTP server to configure the TCP IP settings required for the NMC 1 Enter the management card s MAC and IP addresses 2 Enter the Subnet Mask and Default Gateway settings and then enter an optional Bootup File Name in the BOOTPTAB file of the BOOTP server Note Look on the back of the S20BLK unit for the MAC address see Step 3 below for more detailed information about using a Bootup file 3 When the management card reboots the BOOTP server it provides the server with the TCP IP settings If you specified a Bootup File Name the management card will attempt to transfer that file from a TFTP or FTP server residing on the BOOTP server The management card will assume all the settings specified in the bootup file If you did not specify a Bootup File Name the management card can be
28. h splitter Physical Unit Dimensions 17 x 5 25 x 17x3 5x 18 55 in 18 55 in PZR IIE 43 2 x 8 9 x 47 1 cm 47 1 cm Unit Weight 60 Ibs 27 kgs 65 Ibs 30 kgs Warranty 2 years including 2 years battery Note Note Note Depends on usage environment and operating temperature Actual runtimes are determined based on load charge level battery health and the number of batteries installed A 3 A 4 Network E This appendix contains descriptions and instructions to assist those persons responsible for the configuration and setup of the S20BLK which contains an embedded Network Management Card NMC also simply called the APC Management Card Note The input contact and output relay features listed on the UPS Network Card Environment Web page do not apply to the S20BLK Power Conditioner The major topics that are covered in this appendix are summarized below Network management card features Integrated environmental monitor Reference documents NMC quick configuration How to access the network management card NMC Major Features The Network Management Card NMC has the following key features e Autosenses 10 100 MBS connection speeds e Provides a data log accessible by FTP SCP or a Web browser e Supports remote monitoring services e Provides UPS scheduling features e Supports the APC PowerChute Network Shutdown utility e Provides an event log that is accessible by Telnet FTP
29. hase please take a few minutes to fill out and mail the enclosed Warranty Registration Card or complete the online form at www apc com Note Under California law failure to register your purchase may not exclude you from provisions of the Warranty and Equipment Protection Policy Benefits of warranty registration are outlined below Registration Verification Confirmation Registering your pur Registering your pur Registering your pur chase now guaran chase now confirms chase now provides tees that you will your right to maxi you with a way to con receive all the infor mum protection under firm yourself as the mation and special the terms and condi owner of the product offers you qualify for tions of the Warranty in the event of fire as the owner of this and Equipment Pro theft or loss product tection Policy Safety Symbols This bolt of lightning This exclamation point A symbol indicates A symbol calls attention to uninsulated material in features you should your unit may cause an read about in this electrical shock For the manual to avoid safety of everyone in possible operating and your home please do not maintenance problems remove the product cover Warnings Cautions and Notes Warnings Cautions Notes Warnings provide Cautions provide Notes provide information about a information about a information that we procedure which if procedure which if feel is helpful when not done exactly as not done
30. iguration This section covers NMC configuration setup and operating requirements Device IP Configuration Wizard The APC Device IP Configuration Wizard configures the IP address subnet mask and default gateway of Network Management Cards NMCs or APC network enabled devices devices that contain an embedded Management Card The Wizard can be used in either of the following ways Through a direct connection from a serial port on your computer to a Management Card or device to configure or reconfigure it Remotely over your TCP IP network to discover and configure unconfigured Management Cards or network enabled devices located on the same network segment as the computer that is running the Wizard COAX IN OUT TEL DVR SAT DSL RS 232 Ethernet Figure B2 Rear Panel I O Communications Connectors The Device IP Configuration Wizard runs on Microsoft Windows 2000 2003 and Windows XP operating systems For more information concerning Wizard installation configuration reconfiguration retrieving and exporting ini files uploading events and error messages refer to the APC Device IP Configuration Wizard section in the Network Management Card User s Guide contained on the CD ROM that is shipped with the S20BLK unit Local Serial Access You can use a computer to connect to the management card through the RS 232 serial port on the rear of the S20BLK 1 Select an RS 232 serial port at the computer to be used as a terminal
31. ining drops to or below the programmed setting 2 to 26 minutes LOWBATWARNING 2MIN PRESS 4 TO CHANGE Figure 34 LOWBATTWARNING Setting Screen BATREPDATE XX XX XX Setting This function allows you to input the exact date a replacement battery pack is installed in the unit as shown in Figure 35 First use the Up Down Arrow pushbuttons to set the correct month then press the SETUP pushbutton to move the cursor to the day of the month field Set the day of the month using the Up Down Arrow pushbuttons Press the SETUP pushbutton to move the cursor to the year field Set the year using the Up Down Arrow buttons BATREPDATE 10 10 06 PRESS 4 TO CHANGE Figure 35 BATREPDATE XX XX XX Setting Screen DO QUIK SELFTEST Setting This function lets you manually initiate a self test to ensure that the battery pack is in good health and the unit is operating properly Note When you advance to this screen press the Up Down Arrow pushbuttons to start the Selftest During Selftest the same screens that were previously defined in this manual are displayed 2 16 DO QUIK SELFTEST NO PRESS 4 TO CHANGE Figure 36 DO QUIK SELFTEST Screen DO RUNTIME CAL Setting This function shown in Figure 37 allows you to manually initiate a Runtime Calculation test to calibrate internal measurements which should result in more accurate runtime estimates This should be done once every six months
32. ion s may not apply to those purchasers EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise For more information concerning APC s Lifetime Equipment Protection Policy please refer to the enclosed Equipment Protection Policy Sheet PEI E PT EERE Technical Specifications The table on the following pages contains the technical specifications for the S20BLK Power Conditioner Note The input contact and output relay features listed on the UPS Network Card Environment Web page do not apply to the S20BLK Power Conditioner FCC Compliance Information These devices comply with Part 68 and Part 15 of the Federal Communications Compliance FCC rules Operation is subject to the following two conditions 1 These devices must not cause harmful interference and 2 These devices must accept any interference received including interference that may cause undesired operation As required the bottom of this equipment contains among other information the Registration Number and Ringer Equivalence Number REN for this equipment If requested this informatio
33. is screen may not match This may be because separate circuits are used to make these voltage measurements and there is a time delay between the two circuits when updating this status screen This condition is considered part of the normal operation of the unit Also the voltage values may not match if the AVR is active INPUT VOLTAGE 124V OUTPUT VOLTAGE 125V Figure 15 INPUT VOLTAGE XXXV OUTPUT VOLTAGE XXXV Screen SYSTEM LOAD lt XXXW LOAD lt XXX This screen is shown in Figure 16 The S20BLK unit can also display the value load of the connected equipment in watts and as a percentage of the total allowable load connected to the unit Loads less than 5 of rated load 63 watts for the S2OBLK will be displayed as lt 5 SYSTEM LOAD lt 63W LOAD lt 5 ff LL Figure 16 SYSTEM LOAD lt XXXW LOAD lt XXX Screen 2 8 EST RUNTIME XHRS FUEL XXX This message is shown in Figure 17 Each unit can also display the estimated runtime as EST RUNTIME in hours as well as the FUEL capacity of the internal battery pack as a percentage based on the total load connected to the device If the estimated runtime is lt 1 hour the EST RUNTIME will show in minutes EST RUNTIME 2HRS FUEL 100 SES 82228 E n Figure 17 EST RUNTIME XHRS FUEL XXX Screen Note For your convenience you can set the unit to display any of the screens as
34. message NO EXTERNAL BATTERY CONNECTED will be displayed as shown in Figure 12 SELFTEST IS ON ON BATTERY SELFTEST Figure 11 SELFTEST IS ON ON BATTERY SELFTEST Screen NO EXTERNAL BATTERY CONNECTED Figure 12 NO EXTERNAL BATTERY CONNECTED Screen SELFTEST RESULT SELFTEST HAS PASSED Figure 13 displays the message TEST HAS PASSED which indicates that self test ran successfully to completion If the message TEST HAS FAILED is displayed please contact APC Technical Support SELFTEST RESULT TEST HAS PASSED Figure 13 SELFTEST RESULT SELFTEST HAS PASSED Screen DATA PORT USB REMOVED Figure 14 displays this message to indicate whether the USB cable is connected or disconnected DATA PORT USB REMOVED Figure 14 DATA PORT USB REMOVED Status and Informational Screens The following paragraphs describe the various status and informational screens that are available with the S20BLK Status Screens The most important status screens available after the Selftest has completed include e INPUT VOLTAGE XXXV OUTPUT VOLTAGE XXXV e SYSTEM LOAD lt XXXW LOAD lt XxXxX e EST RUNTIME XHRS FUEL XXX INPUT VOLTAGE XXXV OUTPUT VOLTAGE XXXV This screen is shown in Figure 15 and displays the actual input utility voltage level as well as the actual voltage level being output to the connected devices As shown in Figure 15 at times the voltage values on th
35. n must be provided to the telephone company External S20BLK Battery Pack SBATT amp SBATTBLK Input Voltage Range for Operating on Utility 92V to 142V N A Nominal Voltage 120 Vac 48 Vdc Allowable Frequency for Operating on Utility 47 to 63 Hz N A Rated Input Current 12 Amps N A Circuit Breaker Rating 15 Amps N A Output Number of Outlets 12 all outlets N A surge protected conditioned regulated with battery backup Outlet Type NEMA 5 15R N A Rated VA Capacity 1440 VA N A Rated Watt Capacity 1250 Watts N A continuous Rated Output Current 12 Amps N A Battery Backup Transfer Time to Battery during blackout 7 ms typical N A Battery Type amp Quantity 10ms maximum Four 12V 9A hr sealed lead acid maintenance free Eight 12V 9A hr sealed lead acid maintenance free Typical Recharge Time to 90 capacity lt 8 hrs N A Battery Service User replaceable Not User amp Hot swappable Serviceable Battery Life 2 to 5 Years 2 to 5 Years Battery Runtime 13 min half load N A amp 4 min full load A 2 Communication USB Type B low N A speed RS 232 DB9 female N A 2400 8 N 1 Network RJ45 10 100T N A Ethernet Auto Detect Surge Protection Let Through Voltage lt 50V N A Rating Data Line Protection Jacks RJ45 N A Coaxial Cable 2 pair N A Telephone DSL 2 line 4wire N A wit
36. nge 92V to 142V If it is not lit the input voltage from the utility is outside the acceptable range and it will go into boost mode or trim mode to compensate for the low or high incoming AC line voltage FILTERING Status Indicator When this indicator is lit it notifies the user that the electromagnetic interference and radio frequency interference EMI and RFI noise reduction circuit is active OVERLOAD Status Indicator When this red indicator is lit the unit is overloaded unplug the devices connected to the unit one at a time until the indicator is no longer lit Down Arrow Push Button V This pushbutton is used to change decrease or turn off parameters for various user selectable settings such as Audible Alarms Sensitivity Display Dimmer LED Dimmer Go To Bat If Outlet 1 amp 2 Delay in seconds Low Bat Warning Bat Rep Date and so on On Off Switch This switch controls power to all of the 12 outlets located on the rear of the unit APC recommends the unit be left ON at all times Control power to your system components as you normally would instead of using the ON OFF Switch SETUP Push Button This pushbutton is used to advance the display through the various user selectable setup functions provided by the unit such as Audible Alarms Sensitivity Display Dimmer LED Dimmer Go To Bat If Outlet 1 amp 2 Delay in seconds Low Bat Warning Bat Rep Date and so on REGUL
37. or a Web browser e Generates e mail notifications for UPS or system events e Limits SNMP traps and e mail notifications based on the events level of severity e Supports using the APC Device IP Configuration Wizard to configure other network management cards over the network Integrated Environmental Monitor The S20BLK includes an integrated environmental monitor with a temperature sensor that measures ambient room temperature in both Celsius and Fahrenheit Temperature values can be observed using the S20BLK unit s VFD display or on your local workstation PC or via the serial port or embedded NMC To use the environmental monitor simply connect the temperature cable included with the unit to the round 8 pin mini DIN connector labeled Probe which is located on the S20BLK unit s rear panel as shown in Figure B 1 Then proceed to the Quick Configuration section in this manual and the Environmental Monitoring section in the Network Management Card User s Guide for instructions on how to setup and access the integrated environmental monitor Probe Connector Figure B 1 S20BLK Rear Panel Showing Probe Cable and Connector B 2 Reference Documents The APC Network Management Card utility CD contains the following documentation Network Management Card User s Guide PowerNet MIB Reference Guide CD ROM contents file Contents contents htm Network Management Card Release Notes Troubleshooting documents Quick Conf
38. or when the connected load size changes significantly Once initiated the unit will operate on battery power until a low battery condition occurs Note Before you initiate RUNTIME CAL the battery must be at 100 capacity fully charged and the load must be greater than 10 of the rated load DO RUNTIME CAL NO PRESS 4 TO CHANGE Figure 37 DO RUNTIME CAL Screen DISPLY BEEP TESTING Setting This function shown in Figure 38 allows you to force the unit to perform DISPLAY and BEEP tests Simply advance to the DISPLY BEEP TESTING screen and press either the Up Arrow or Down Arrow pushbutton This will cause all the indicators and display fields to illuminate as shown in Figure 39 and an audible beep to sound DISPLAY BEEP TEST NO PRESS 4 TO CHANGE Figure 38 DISPLY BEEP TEST Screen Figure 39 DISPLY BEEP TESTING Screen all indicators fields lit SCREEN SAVER ON OFF Setting This function shown in Figure 40 allows you to force the unit to continuously alternate a message S20 POWER CONDITIONER WITH BATTERY BACKUP between the two lines of fields on the VED This feature helps to maintain display quality as well as extending the life of the VFD Note Even when the screen saver is set to ON the screen saver message will only display when the system load is less than 5 SCREEN SAVER OFF PRESS 4 TO CHANGE Figure 40 SCREEN SAVER Screen RESET TO DEFA
39. ork should first read APC Application Note 102 at www apc com Creston and AMX installers should visit their respective Web sites for information concerning how to integrate the S20BLK into their networks 1 3 Network Management Card An Ethernet port is located on the S20BLK rear panel and enables the S20BLK s embedded Network Management Card NMC to connect to any Ethernet network The NMC Web server enables users to remotely monitor and manage the S20BLK from any Web browser All 12 outlets can be simultaneously turned OFF or ON via the NMC but not independently This capability will be available December 2006 by downloading the latest firmware from the APC Web site www apc com support then select Software and Firmware and click on the NMC Firmware update button Detailed setup and operating information is provided on the Utility CD ROM that is shipped with the unit For information in the form of a quick start guide refer to Appendix B Network Management Card in the rear of this manual Environmental Monitoring The S20BLK can record and report ambient temperature in both Celsius and Fahrenheit as well as humidity levels At installation the unit can be setup to have equipment safely power down if the temperature or humidity is outside the specified ranges A temperature probe is included with the S20BLK unit and a temperature humidity probe is available as an option Reference Appendix A Specifications for S2OBLK temper
40. port apcec com Toll free 888 88 APCAV General Information Address American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA Toll free U S and Canada 800 800 4272 Fax 401 789 3710 Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must first obtain a Returned Material Authorization RMA number from customer support The following items are required to return a product e Prepaid transportation charges e Brief description of the problem you encountered e Proof of place and date of purchase This warranty does not apply to equipment damaged by accident negligence or misapplication or equipment that has been altered or modified in any way This warranty applies only to the original purchaser of the product who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclus
41. r damage to the device Do not allow liquids to enter any opening in this device Servicing This device does not contain any user serviceable components Removing the cover from this device may present a shock hazard and or may void the warranty Damage Requiring Service If any damage occurs to this device imme diately disconnect unplug the AC power cord from the wall outlet Do not use the Power switch or disconnect the AC power cord from the connector on the rear of the device to disconnect power Notify APC Technical Support or Customer Service at once Replacement Parts None of the components in this device can or should be removed or replaced unless it is by an APC qualified technician Periodic Inspection Inspect the line cords telephone data cords and DSS CATV coaxial cables connected to this device to ensure they are fully inserted or attached EXAMPLE OF ANTENNA GROUNDING PER NATIONAL ELECTRIC CODE NEC oe Clamp Antenna Lead In Wire LL Antenna Discharge Unit Grounding Conductors 4 r Ground Clamps Electric Service 2 x i Power Service Groundin Equipment Electrode System 9 ii Protect Your Investment Thank you for selecting APC s Model S20BLK Power Conditioner At APC we know you have made an intelligent choice sure to reward you for many years To ensure you receive all the benefits and protection that accompany your purc
42. r most situations LOW Sensitivity This setting should be used when the UPS frequently goes to battery even though the utility voltage appears normal SENSITIVITY HIGH PRESS 4 TO CHANGE Figure 28 SENSITIVITY HIGH Setting Screen DISPLAY DIMMER Setting This lets you set a brightness level for the VFD of HIGH LOW or OFF Use the SETUP pushbutton to advance to the DISPLAY DIMMER screen shown in Figure 29 Once the display is shown repeatedly pressing the Up or Down Arrow pushbutton allows you to set the brightness of the display Once the display brightness is to the desired level press the SETUP pushbutton to store the setting Note Even when the display dimmer is set to OFF the screen will turn back on momentarily when there is a significant change in system status such as a power outage or a low battery condition DISPLAY DIMMER HIGH PRESS tl TO CHANGE Figure 29 DISPLAY DIMMER HIGH Setting Screen LED DIMMER Setting This screen shown in Figure 30 lets you set a brightness level of HIGH LOW or OFF for the front panel light emitting diode LED indicators Use the SETUP pushbutton to advance to the LED DIMMER screen not shown Once the display is shown press the Up Arrow and Down Arrow pushbuttons to set the brightness level of the LEDs LED DIMMER HIGH PRESS 4 TO CHANGE Figure 30 DISPLAY DIMMER HIGH Setting Screen GO TO BATTERY IF gt XXXV Setting
43. rges in accordance with Section 810 of the National Electric Code ANSI NFPA No 70 and as shown in the illustration on the next page Other Grounding This device provides a grounding lug on the rear panel for grounding the device to an external transient voltage surge suppression TVSS device Ensure these ground connections are made in accordance with the instructions provided with the TVSS device Lightning This device employs metal oxide varisters MOVs and other circuitry to protect against lightning and other sources of sudden voltage surges and sags It is not necessary to turn this device off or the devices con nected to this device off during a lighting storm 15 16 17 18 19 20 21 Safety Information Continued Power Lines Do not locate outside antenna systems near overhead power lines or other electric light or power circuits or where they may fall on or otherwise come in contact with these power sources If you allow the ladder being used or the antenna itself to come into contact with these power sources it could be fatal Overloading Do not overload the wall outlet where this device is con nected and do not overload this device Ensure the total load to this device does not exceed the value listed in the Specifications section of this manual Openings Do not insert any object through the device s cooling vents It may come in contact with high voltage components and cause injury death o
44. rmation available any time you contact APC Technical Support You should also have the firmware version MODEL S20 AV UPS S N PB06251330392 Figure 22 Model and Serial Number Screen Phone Number and Technical Support Internet Address This screen shown in Figure 23 provides the world wide telephone number for APC as well as the Internet address for APC Technical Support and Customer Service Please use this information any time you need to contact APC Technical Support or APC Customer Service TEL 1 800 800 4272 WWW APC COM SUPPORT Figure 23 Phone Number and Technical Support Internet Address Screen INPUT FREQUENCY OUTPUT FREQUENCY Screen This screen shown in Figure 24 shows the actual input utility voltage frequency as well as the actual voltage frequency being output to the connected devices Note At times the frequency values on this screen may not match This is because separate circuits are used to make frequency measurements and there is a time delay between the two circuits for updating this status screen This condition is considered unit normal operation INPUT FREQ 60HZ OUTPUT FREQ 60HZ Figure 24 INPUT FREQUENCY OUTPUT FREQUENCY Screen Outlet Status Screens The two screens in Figures 25 and 26 show which of the four outlet banks are turned on or off The outlet banks can be turned on or off independently via the RS 232 serial port which is located on the rear of the unit
45. ronment where the relative humidity may exceed 95 non con densing Placement Do not install this device on an unsteady surface Do not install this device on any type of heat source Ventilation Do not install this device in an area where the device s vents provided for cooling purposes may become blocked and impede air flow Power Ensure this device is connected to a properly grounded AC power source Further ensure the device is plugged into a source that provides the required 120 Vac Do not use a plug adapter to defeat the AC plug ground pin Polarization This device has a polarized AC line plug and one blade is wider than the other This plug will only fit into the wall outlet in one orien tation which is a safety feature Do not remove the round grounding pin or use an adapter that defeats this safety feature Power Cord Ensure power cords are routed in a manner that will ensure they are not pinched frayed or stepped on After connecting other devices to this device do not push the rear of the device up against any surface wall or shelving unit This can cause power cords to bend excessively which can break the strands of wire inside the cord Antenna Grounding Although this device provides protection against electrical surges if you are connecting an outside antenna or cable system to this device ensure the antenna or cable system is grounded to provide addi tional protection against voltage surges and static discha
46. s and Connectors Chapter 2 Installation Removing the Battery Pack Installing the Unit Installing the Unit on a Flat Surface Rack Mounting the Unit Inserting and Connecting the Battery Powering On and Connecting Equipment Performing the System Test Status and Informational Screens Status Screens Informational Screens Page ONNA i i i i i i i d d d ki MM a eed 1 onnan nnna AAAG COoOanawnnnnd 2 9 Connecting the Components S20BLK Setup Chapter 3 Troubleshooting Unit will not turn on Connected equipment reboots or turns off during or after the unit switches to battery power REPLACE BATTERY LED is illuminated Contact Information Limited Warranty Appendix A Specifications Appendix B Network Management Card vi Page 2 12 2 13 3 1 3 2 3 3 3 3 3 4 B 1 chanten Introduction Figure 1 S20BLK Power Conditioner with Battery Backup Front View Proven Expertise Proven Reliability From corporate data centers to home offices APC is regarded as a leading innovator designer and manufacturer of high quality power protection solutions With its proven reputation for Legendary Reliability leading companies depend on APC every day 24 x 7 to protect and support many of the most critical networks in the world Over the last 20 years APC has been a pioneer in the development of innovative power protection technologies that have resulted in countless industry awards design patents and
47. ted for 1250 watts continuous However it is designed to support component inrush currents that are much higher than their continuous power rating The S20BLK is capable of supplying the dynamic peak current draws required by any component designed to work on a 15 amp circuit Despite the power ratings listed on their nameplates high performance AV equipment draws much less than their listed power ratings The S20BLK also allows the user to determine how much power is still available as each device is connected 1 2 Features The S20BLK Power Conditioner s major features are described in the following paragraphs Communications and Management A universal serial bus USB port RS 232 port and Network Management Card embedded Web server provide multiple methods for monitoring and managing the S20BLK and the equipment connected to it For example unit installers can integrate the S20BLK into any home automation network and hung devices can be rebooted from a remote location The following subparagraphs describe the capabilities of each of the methods how to best utilize each method and where to obtain more detailed information Note The input contact and output relay features listed on the UPS Network Card Environment Web page do not apply to the S20BLK Universal Serial Bus The universal serial bus USB port is located on the S20BLK rear panel and enables the unit to communicate with the APC PowerChute Personal Edi
48. tion software When it is installed on an MS Windows or Mac desktop computer the software automatically saves open files and gracefully shuts down the operating system if a sustained power outage occurs and the batteries run down Unit and power diagnostic information is also provided plus the software provides a way of adjusting unit operating parameters such as transfer voltage points and sensitivity The APC PowerChute Personal Edition software can be installed and used by connecting the USB cable which is supplied with the unit to the USB port on the S20BLK rear panel and to a USB port on your computer Insert the PowerChute CD into your computers CD ROM drive and follow the directions on the screen A detailed PowerChute Personal Edition User Manual is provided on the CD ROM RS 232 A DB 9 RS 232 port is located on the S20BLK rear panel and is convenient for communicating with the S20BLK such as when programmers of home automation devices want to integrate the S20BLK into their home automation networks The S20BLK communicates using a proprietary UPSLink protocol that uses ASCII characters to transmit data to and receive data from the unit The UPSLink protocol provides users with maximum monitoring and control including the ability to remotely reboot individual outlet banks make adjustments to all S20BLK settings and read ambient temperature values Users who want to use the UPSLink to integrate the S20BLK into their netw
49. tus System Load in watts and Load as a percentage in bar graph form The STATUS pushbutton can also be used to set a default screen which is the screen that is displayed all the time Vacuum Fluorescent Display The vacuum fluorescent display VFD conveys unit and power status information It is also used to display information when changing unit settings Note The VFD and light emitting diodes LEDs can be dimmed or turned off independently of each other via the front control panel SETUP push button Up Arrow Push Button a This button is used to increase or turn on parameters for various user selectable settings such as Audible Alarms Sensitivity Display Dimmer LED Dimmer Go To Bat If Outlet 1 amp 2 Delay in seconds Low Bat Warning and so on LOW BATTERY Status Indicator When this orange indicator is lit it indicates the battery pack charge level is low When this indicator turns on it indicates that there is minimum time remaining The purpose of this warning is to allow time to shut off power to the equipment before the battery pack is fully discharged The user can set the value from 2 to 26 minutes When the indicator is lit leave the unit plugged in to allow batteries to recharge Note The unit does not have to be powered on for batteries to recharge LINE OK Status Indicator When this indicator is lit it indicates the input voltage from the utility is within the acceptable ra
50. ul interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televi sion reception which can be determined by turning the equip ment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced audio TV technician for help If shielded cables or other specialized accessories are necessary for the unit to achieve compliance a statement similar to the following should be added Shielded cables must be used with this unit to ensure compli ance with the Class B FCC limits iv Table of Contents Safety Information Protect Your Investment Chapter 1 Introduction Proven Expertise Proven Reliability Package Contents Safety Precautions Unit Power Capacity Features Communications and Management Environmental Monitoring Pure Sine Wave Battery Backup Automatic Voltage Regulation Surge Protection Isolated Noise Filter Banks Rack Mountable Removable Support Feet ON OFF Sequencing Outlet ON OFF Bank Control Front and Rear Panel Descriptions Front Panel Controls and Indicators Rear Panel Control
51. vide an output to the rear panel outlets Note Whenever the S20BLK is connected to utility power the electronics inside of each unit are active If the front panel Power Switch is turned off the unit goes into standby mode and shuts off power to the rear panel outlets but the display remains active SOURCE UTILITY EST RUNTIME 2HRS Figure 19 SOURCE XXXXXXX EST RUNTIME XHRS Screen Firmware Version XXXXXXX Screen This screen shown in Figure 20 provides information about the version of firmware that is loaded in the unit Always have the firmware version available any time you contact APC Technical Support You should also have the model and serial numbers FW VERSION 750 G1 D R HUMIDITY 25 60 RH Figure 20 Firmware Version XXXXXXX Screen Note The humidity reading above is displayed only when the optional temperature humidity probe is connected to the unit Otherwise only the FIRMWARE VERSION is displayed Environmental Temperature Screen This screen shown in Figure 21 displays room temperature in both Centigrade and in Fahrenheit when the temperature probe is connected to the unit ENV TEMPERATURE 27 25C 80 9F Figure 21 Env Temperature Screen 2 10 Model Number and Serial Number Screen This screen shown in Figure 22 provides information about the S20BLK that you have purchased It also provides the correct serial number for the unit Note Always have this info
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