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Rocstor EAGLEROC E3 500 GB

1. The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 bytes before formatting After formatting the drive capacity is reduced by about 596 to 1096 depending on the operating system and formatting used Care and Handling The following instructions concern the proper care and handling of Eagleroc E3 Drives Please take a moment to review these instructions e As with any storage solution it is recommended that all data be backed up regularly e Ensure that you follow the proper removal procedure to disconnect the Eagleroc drive e Do not move or disconnect this device from your computer while it is reading or writing data This may cause damage to the Eagleroc drive e Do not place this device near a heat source or expose it to direct flame e Do not place the device near any equipment generating strong electromagnetic fields Exposure to strong electromagnetic fields may cause the device to malfunction or data to be corrupted e Do not drop or cause shock to your Eagleroc drive e Donot spill any liquid or insert any object into the device e Do not attempt to disassemble and service the Eagleroc drive during the warranty period e Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website www rocs
2. Corporate Government and Academic Customers Our Corporate Sales Team s goal is to help our U S A and Canadian customers find a storage solution that best serves their needs We will help you determine your best purchasing options For more information please contact the appropriate department below or call us at 1 888 877 7716 General sales information sales Rocstor com Corporate sales information corporate sales Rocstor com Educational sales information academic sales Rocstor com Federal State amp Local government sales information government sales Rocstor com International inquiries international rocstor com Resellers Business Development OEM Partners All Channel National and International Resellers VARs Consultants contact Rocstor Channel Sales In U S call 888 877 7716 Out of USA call 1 818 449 2000 Email reseller info QRocstor com Available in Silver Gray Yellow Red and Charcoal Black Thank you for purchasing Eagleroc E3 Rocstor Ver 0426l C E3 user manual Page 52
3. IEEE 1394b connector was introduced commercially by Apple in 2003 This newer 1394 specification 1394b and corresponding products allow a transfer rate of 786 432 Mbits sec full duplex via a new encoding scheme termed beta mode It is backwards compatible to the slower rates and 6 pin connectors of FireWire 400 However while the IEEE 1394a and IEEE 1394b standards are compatible the FireWire 800 s connector is different from FireWire 400 s connector making the two cables incompatible An adapter or adapter cable purchased from a local electronics store allows the connection of older FIM devices to the newer port The full IEEE 1394b specification supports data rates up to 3200 Mbits sec over beta mode optical connections up to 320 Ft 100 meters in length FireWire Universal Serial Bus USB is a serial bus standard to interface devices USB was designed to allow peripherals to be connected using a single standardized interface socket and to improve Plug and play capabilities by allowing devices to be connected and disconnected without rebooting the computer hot swapping Other convenient features include providing power to low consumption devices without the need for an external power supply and allowing many devices to be used without requiring manufacturer specific individual device drivers to be installed USB can connect computer peripherals such as external hard drives storage devices keyboards PDAs scanners digital
4. format and size Click Partition cm N Split 3 Revert Partition Delete Options Total Capacity 232 9 GB 250 059 350 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Scheme Master Boot Record You can now Exit or close to return to the desktop The drive will begin to format and upon completion the same icon that first appeared on the Desktop will reappear with your designed name on the Desktop Macintosh HD Ko Rd ROcstor Page 20 PARTITIONING AND FORMATTING THE EAGLEROC DRIVE ON WINDOWS All Rocstor drives are factory formatted with FAT32 WARNING Formatting and Partitioning the Eagleroc Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive adaptor to the drive and the other end plug into electricity 3 Connect the Rocstor hard disk drive to your computer using the appropriate cables 4 The initial goal is to reach the Control Panel If you know how to get there skip this section and go directly to Instruction 1 Instructions for Partitioning and Formatting from FAT 32 to NTFS A fast way of reaching Disk Management is to right click My Computer icon and click on Manage in the drop down menu The next window is Computer Management In the l
5. jf System Tools 3 C Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 No amp fg Event Viewer E Partition Basic Formatting 111 79GB 111 79GB 100 No Shared Folders Local Users and Groups Performance Logs and Alerts Device Manager Disk Defragmenter Disk Management da Services and Applications 74 52 GB NTFS Healthy System E 111 79 GB Formatting 1 15 You will return automatically to the Disk Management window and will see the newly formatted Rocstor disk on the screen with the name you selected If no new name was entered in the Volume label the Rocstor drive will show up as New Volume To rename the volume at this time right click New Volume and click Properties You can now change the volume name up to 11 characters Click OK ROCSTOR EAGLEROC E3 user manual Page 30 Computer Management i Computer Management Local Volume Layout Type File System Status Cape le E C Partition Basic NTFS Healthy System 74 52GB 30 60GB Partition Basic NTFS Healthy 111 72 GB 111 72 GB B NS e WESS aa Applications 74 52 GB NTFS Healthy System 16 You can also change the name at any time in the future by reaching the Properties menu of the Rocstor drive 17 You can now Exit or close to return to the desktop ROCSTOR EAGLEROC E3 user manual Page 31 Troubleshooting Rocstor data storage products are s
6. journaled 3 Volume Scheme Volume Information Current Name Size a Firefox 2 0 dmg Locked for editing Y Install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Options 4 f Partition i Macintosh HD p ROGSTOR Note If the Hard Drive is connected via USB port the desktop would indicate the USB Y on the Macintosh HD icon The same procedures would also apply to the following steps ROCSTOR EAGLEROC E3 user manual Page 14 3 Once the icon appears on the Desktop click on the Macintosh HD icon Rocstor l mE Desktop Applications m Applications S DiskWarrior 3 downloads FlipaMac WMV mpkg E Library E Microsoft Office X 3 Music folder 3 Previous Systems LS System kI User Guide formation 3 users 57 items 13 32 GB available D 3 Zinio Internet Connect f Internet Explorer iPhoto iSync T iTunes T LimeWire 5 Mac_Uploa _00_0000 B Mail Rocstor E2 omniGraffle amp OmniOutliner b Preview 3 QuickBooks NUE 6 Q QuickTime Player RealPlayer 3 Retrospect Express 5 1 T Retrospect Express 6 0 e Safari i Sherlock Stickies Stu
7. Just plug it in and it s ready to use Eagleroc as a bootable device If you intend to use the drive as a startup device check the documentation that came with your computer to confirm compatibility with the various interfaces PowerPC based Macs require FireWire connections for startup disks whereas Intel based Macs can use either FireWire or USB connections Furthermore using the drive as a startup device requires installing an authorized copy of the Windows or Mac operating system available separately from Microsoft and Apple respectively To install the Mac OS 9 or OS X you must reformat the drive as a Mac OS Extended volume with Disk Utility An Intel based Mac cannot start from a device formatted on a PowerPC based Mac or vice versa Disconnecting Your Drive Never disconnect or turn off an external drive when its activity light is ON External drives must be properly unmounted or disconnected to avoid data loss and possible damage to the hard disk drive or computer PC The easiest ways to safely unmount an external hard drive on your PC is to right click the device removal icon next to the clock in the system tray Then choose Safely Remove Hardware Choose the external device you want to remove and then click Stop An alert will notify you if the drive is in use by an application If in use close any open documents or applications on the drive and try again Windows will display an alert when you can safely disconnect or turn
8. To use the disk to start up an Intel based Macintosh computer Apple Partition Map To use the disk to start up a PowerPC based Macintosh computer or to use the disk as a non startup disk with any Mac Master Boot Record To use the disk to start up DOS and Windows computers or to use with devices that require a DOS compatible or Windows compatible partition ect the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition SS earn rer SS Delete Options Revert Write Status Read Write S M A R T Status Not Supported Partition Scheme Master Boot Record Volume Information select a name for your drive Rocsecur Total Capacity 232 9 GB 250 059 350 016 Bytes f Partition En a Q Burn New Image Mount e Eject Enable Journaling Info E 74 5 GB ST380013AS Y 74 4 GB com softraid d amp Macintosh HD E 1232 9 GB Rocsecur E Rocstor A Firefox 2 0 dmg Disk Description Rocsecur Connection Bus FireWire Connection Type External Connection ID 13576795350660813 Erase Volume Scheme Volume Information 1 Partition Name Rocstor neeAak ol Es EEHEEENM nan pastas First Aid Partition RAID Restore 123 Format Mac OS Extended Journaled Size 232 89 GB Locked for editing v In
9. and all the internal components of the product that you have purchased or leased from Rocstor are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from Rocstor Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Rocstor products are manufactured using new materials or new and used materials equivalent to new in performance and reliability Soare parts may be new or equivalent to new Spare parts are warranted to be free from defects in material or workmanship for thirty 30 days or for the remainder of the Limited Warranty Period of the Rocstor hardware product in which they are installed whichever is longer Rocstor s Obligation under the Limited Warranty During the Limited Warranty Period Rocstor will repair or replace the defective componen
10. by Rocstor It is recommended that the product be insured during transportation by the sender You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping Limitation of damages Liability IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE THE ORIGINAL PURCHASER S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ROCSTOR S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE ROCSTOR IS NOT LIABILE FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT Limitation on Consequential Damages ROCSTOR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PER
11. cameras printers personal media players and flash drives For many of those devices USB has become the standard connection method USB USB USB supports three data transfer rates USB 2 0 A Hi Speed rate of 480 Mbits s 60 MB s All Rocstor devices are integrated with USB 2 0 Hi Speed USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB s All USB Hubs support Full Speed USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB s USB USB FireWire 400 FireWire 800 Mini B 6 pin 9 pin FireWire 400 4 pin Serial Advanced Technology Attachment SATA is a computer bus primarily designed for transfer of data between a computer and storage devices like hard disk drives or optical drives The main benefits are faster transfers ability to remove or add devices while operating hot swapping thinner cables that let air cooling work more efficiently and more reliable operation with tighter data integrity checks than the older Parallel ATA interface SATA 1 5 GB s and SATA 3 GB s SATA is designed to be backward and forward compatible with future revisions of the SATA standard SERIAL SATA 3 Gb s External SATA Maximum cable length is 6 6 Ft 2 meters USB and FireWire allow longer distances This table shows the real speed of SATA 1 5 Gbits s and SATA 3 GB s SATA 1 5 Gbits s SATA 3 Gbits s Frequency 1500 MHz 3000 MHz Bits clock 1 1 8b10b encoding 8096 8096 Bits Byte 8 8 Real speed 150 MB s 300 MB s SATA off
12. 3 user manual Utilities Q9 Bluetooth Serial Utility E Bluetooth p Assistant ColorSync Utility DigitalColor Meter 19 Directory Access E Disk Utility 3 EarthLink T ccess 2004 gt M Grab t Grapher Installer 3 iPod Software Updater 3 Java A Keychain Access amp Migration Assistant Netinfo Manager M 94 Network Utility T f Activity Monitor 4 fo Adobe Updater 3 Adobe Utilities AirPort Admin Utility IE AirPort Setup Assistant 3 Asia Text Extras I Audio MIDI Setup Bluetooth File Exchange B Console 2 Y Preview Syn D Macintosh HD Ke Name Disk Utility Kind Application Size 14 3 MB on disk Created 3 20 05 8 25 PM Modified 6 19 06 9 54 Last opened 1 25 07 2 39 PM Version 10 5 5 More info Page 16 7 Rocstor drive Click on the Burn New Image Mount icon showing the disk capacity Rocsecur Oo Q Eject Enable Journaling Info E 74 5 GB ST380013AS 74 4 GB com softraid d amp Macintosh HD E1 232 9 GB Rocsecur E Rocstor a Firefox 2 0 dmg Lo Disk Description Rocsecur Connection Bus FireWire Connection Type External 13576795350660813 Connection ID Volume Scheme 10 ROCSTOR EAGLEROC E3 user manual SSS First Aid Erase Partition RAID Restore Volume Scheme Volume Information Current Name Rocstor Format MS DOS File System Si
13. 75GB 111 75GB 100 Shared Folders Local Users and Groups Performance Logs and Alerts amp Device Manager Storage Removable Storage Disk Defragmenter Disk Management nm Goo MEEEEEEEEREMEMEREREMEMEMMMMMMMM NN NR Basic C 74 52 GB 74 52 GB NTFS Online Healthy System Basic ROCSTOR E 111 79 GB 111 78 GB FAT32 Online Healthy cp Rom o DVD D No Media ll Unallocated J Primary partition 2 The next window is Delete primary partition Click on Yes Delete primary partition MN All data on this volume will be lost UE Do you want to continue 3 Atthis point the Rocstor drive will not show up on the Disk Management Volume window in the upper menu 4 The Rocstor drive will show up in the lower menu as an Unallocated disk c Computer Management File Action View Window Help e Gm P XSSR i 4 E Computer Management Local pe Capacity _ Free Space Free Fault Tolerance Overhead E i System Tools 3 C Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 guj Event Viewer Shared Folders 2 Local Users and Groups Performance Logs and Alerts 2 Device Manager Disk Defragmenter Disk Management da Services and Applications c 74 52 GB NTFS Healthy System 5 Right click anywhere in the Unallocated disk area in the lower menu 6 Click on New Partit
14. FAT and FAT 32 HFS Plus or HFS LIMITED WARRANTY TECHNICAL SUPPORT ACKNOWLEDGEMENTS Trademarks Copyrights CONTACT INFORMATION Corporate Headquarters Technical Support Return Authorization RMA Sales Info 32 32 34 36 36 37 38 38 40 41 42 43 43 44 45 48 50 50 50 51 51 51 51 IMPORTANT NOTICES Safety Notices e The warranty is void if an unauthorized person attempts and or repairs the hard disk drive e Read all Manuals and instructions carefully before using the device e Do not spill any liquid or insert any object into the device e Use the device within the specifications indicated including but not limited to power requirements temperature humidity sunlight and magnetism from other devices such as computers and televisions e Please visit the Rocstor website www rocstor com for further information concerning specifications and use of the device General Notices e Consistently make multiple backup copies of your data for your protection Hard disk drives are subject to failure at any time e Rocstorage Inc shall not be held liable for loss of data or the restoration or recovery of data on the device Please view complete Limited Warranty Information in this manual or on the Rocstor website www rocstor com for further details Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 1096 lower than stated under different Operating Systems and formatting
15. OR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED Rocstor does not warrant that the operation of this product will be uninterrupted or error free Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product This Limited Warranty does not apply to expendable parts This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective a as a result of accident misuse abuse or other external causes b by operation outside the usage parameters stated in the user documentation that shipped with the product and or posted on the Rocstor website c by the use of parts not manufactured or sold by Rocstor d as a result of normal wear or e by modification or service by anyone other than i Rocstor ii a Rocstor authorized service provider or iii your own installation of end user replaceable Rocstor or Rocstor approved parts if available for your product in the servicing country These terms and conditions constitute the complete and exclusive limited warranty agreement between Rocstor and you regarding the Rocstor branded product you have purchased or leased These terms and conditions supersede any prior agreements or representations including representations made in Rocstor sales literature or a
16. SON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS Disclaimer We accept no liability for any loss of data damages and the inability of Rocstor products to work with any third party equipment Nor can Rocstor accept any liability or responsibility for software or third party hardware products Limited Warranty Period The limited warranty period for Eagleroc E3 is two 2 Years Parts and Labor This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Types of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts including hard drives identified by Rocstor Support Organization as pre failure Carry in Limited Warranty Service Available Monday Friday Under the terms of carry in service you may be required to deliver your Rocstor product to the Rocstor Service Center or an authorized service location for warranty repair You must prepay any shipping charges
17. a drive letter or drive path to your partition Mount in the following empty NTFS folder Do not assign a drive letter or drive path 11 In the Format Partition accept the default setting New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings you want to use Do not format this partition Volume label Mew Volume Perform a quick format Enable file and folder compression Cem JL ness 12 The Volume label can be changed to any name up to 11 characters 13 Suggest that Quick Format be selected and then click Next 14 You now reached the Completing the New Partition Wizard screen It displays the various settings you previously selected If you are satisfied with your selections click Finish to complete the new formatting At this time the Rocstor disk drive is being formatted which may take a few minutes New Partition Wizard Completing the New Partition Wizard You have successfully completed the New Partition Wizard You selected the following settings Disk selected Disk 1 Partition size 114471 MB Drive letter or path E File system NTFS Allocation unit size Default Volume label New Volume Muiek firmat Ma To close this wizard click Finish c Computer Management BJ Ele Action View Window Help fe om hee
18. allation procedure for the operating system and interface you are using Read the Manual s installation procedure to ensure it was properly followed Please check the cable connections as the cables must be properly and securely attached to the computer and hard drive Ensure that there is a firm connection It is suggested that the cables be detached and reattached and that the computer be shut off for 20 seconds and then restarted Ensure that the Eagleroc drive has been properly reformatted by reviewing the User Manual Have you checked to confirm that the computer s operating system works with the file system Review the manual that came with your computer to ensure that the file system is compatible with the operating system Problem The Eagleroc drive is not working fast enough Solution You may have too many devices connected to your computer such as Laptop computers Disconnect some devices and observe if there is an improvement in performance Problem There is a decrease in performance when the Eagleroc drive is connected via the USB cable to a USB 2 0 port Solution Ensure that the USB 2 0 drivers for the host bus and device have been properly and securely installed You may reinstall to assure proper installation Notes gt When connecting the device to USB 2 0 port in your computer please be sure that the connection at the host computer is High Soeed USB 2 0 and drivers if required are installed otherwise y
19. asy Service Upgrades Rocstor offers extra coverage for your product For information on service upgrades visit www rocstor com Service upgrades purchased in one country are not transferable to another country Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB Gigabytes has space for approximately 500 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used or 1GB 1 000 000 000 bytes Options and Software The Limited Warranty terms and conditions for Rocstor options are as indicated in the Limited Warranty applicable to Rocstor options ROCSTOR DOES NOT WARRANTY SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ROCSTOR Rocstor s only obligations with respect to software distributed by Rocstor under the Rocstor brand name are set forth in the applicable end user license or program license agreement Non Rocstor hardware and software products are provided AS IS and without any Warranty However non Rocstor manufacturers suppliers or publishers may provide their own warranties directly to you The data sto
20. d volume format specify a name and then click Erase PARTITIONING AND FORMATTING THE EAGLEROC DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32 unless otherwise stated on the box WARNING Formatting and Partitioning the Eagleroc Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive adaptor to the drive and the other end plug into electricity 3 Connect the Rocstor hard disk drive to your computer using the appropriate cables 4 Click means left click Right Click will be so labeled S Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window Ifa single click does not open the next window please double click INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS 1 Connect the Rocstor drive to the computer via a port 2 The drive will appear as an icon on the Desktop on the middle right side The icon will represent the method of connection USB Disk Utility Q im New Image Mount Eject Enable Journaling Info a 74 5 GB ST380013AS m First Aid Erase Partition RAID Restore 74 4 GB com softraid d amp Macintosh HD 232 9 GB Rocsecur E3 Rocstor Format Mac OS Extended
21. ducts General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU This Limited Warranty applies to the Rocstor branded hardware products sold by or leased from Rocstorage Inc its worldwide subsidiaries affiliates authorized resellers or country distributors collectively referred to in this Limited Warranty as Rocstor with this Limited Warranty This Limited Warranty is applicable in all countries and may be enforced in any country where Rocstor or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty However warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase Rocstor warrants that the Rocstor hardware product
22. dvice given to you by Rocstor or an agent or employee of Rocstor that may have been made in connection with your purchase or lease of the Rocstor branded product No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Rocstor Buyer s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold leased bartered or otherwise changed possession The purchaser shall frequently backup the Eagleroc hard drive and backup the data immediately prior to returning the drive for warranty service The buyer must notify Rocstor and show proof of notification through any reasonable means of communication See full street address email address and toll free phone numbers below or updated contact information are available on Rocstor com website The notification shall identify any defect malfunction or nonconformity promptly upon discovery Rocstor will acknowledge receipt of the communication and issue a Return Merchandise Authorization RMA code The buyer is obligated to securely and safely package s the product preferably in the original packing materials WITH THE RMA number and deliver it together with a copy of the original purchase receipt and a description of the problem to the Rocstor home office Buyer is responsible for the product until it is received
23. ed before Unicode had standardized the NFD format HFS Plus permits filenames up to 255 UTF 16 characters in length and n forked files similar to NTFS though almost no software takes advantage of forks other than the data fork and resource fork HFS Plus also uses a full 32 bit allocation mapping table rather than HFS s 16 bits This was a serious limitation of HFS meaning that no disk could support more than 65 536 allocation blocks under HFS When disks were small this was of little consequence but as larger capacity drives became available it meant that the smallest amount of space that any file could occupy a single allocation block became excessively large wasting significant amounts of space For example on a 1 GB disk the allocation block size under HFS is 16 KB so even a 1 byte file would take up 16 KB of disk space HFS Plus volumes are divided into sectors called logical blocks in HFS that are usually 512 bytes in size These sectors are then grouped together into allocation blocks which can contain one or more sectors The number of allocation blocks depends on the total size of the volume HFS Plus uses a larger value to address allocation blocks than HFS 32 bits rather than 16 bits This means it can access 4 294 967 296 227 allocation blocks rather than the 65 536 2275 allocation blocks available to HFS LIMITED WARRANTY This Limited Warranty is provided by Rocstorage Inc hereinafter Rocstor for all lines of pro
24. eft menu click Disk Management 5 The ultimate goal is to reach Disk Management If you know how to get there skip this section and go directly to Instruction 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS 6 Due to different views that are possible on Windows operating systems 2000 XP Vista we will provide various ways of reaching the Control Panel 7 Click means left click Right Click will be so labeled 8 Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click DIFFERENT WAYS TO GET TO THE CONTROL PANEL You may use any one of the following methods 1 Ifthe icon My Computer shows on your desktop click or double click on the icon Under Other Places click on Control Panel Open Explore Search Manage Map Network Drive Disconnect Network Drive Create Shortcut Delete Microsoft Windows Professional 26 8 BPP T Under Windows XP under Vista OS 2 Ifthe icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is displayed click on the Control Panel link HP Safety and Comfort Guide Install Altiris Local Recovery B Register your Desktop eG Set Pro
25. ely uncomplicated and is supported by virtually all existing operating systems for personal computers This makes it an ideal format for hard drives and other storage devices and a convenient way of sharing data between disparate operating systems installed on the same computer a dual boot environment FAT 32 is a disk formatting scheme which allows a maximum file size of 4 GB Larger files require another formatting type such as HFS or NTFS Microsoft s Scan Disk utility included with Windows 95 98 places a volume limit of 127 53 gigabytes FAT 32 was introduced with Windows 95 OSR2 Windows 98 introduced a utility to convert existing hard disks from FAT16 to FAT32 without loss of data In the NT line native support for FAT32 arrived in Windows 2000 Windows 2000 and Windows XP can read and write to FAT32 file systems of any size but the format program included in Windows 2000 and higher can only create FAT32 file systems of 32 GB or less This limitation is by design and was imposed because many tasks on very large FAT32 files become slow and inefficient when file systems exceed 32GB This limitation can be bypassed when using the Windows command line Format utility or by using third party formatting utilities The maximum possible size for a file on a FAT32 volume is 4 GB minus 1 byte Video capture and editing applications and some other software can easily exceed this limit Until mid 2006 those who run dual boot systems or who mo
26. ers performance as high as 3 0 GB sec per device with the current specification It also offers new features such as hot swapping Compassion Chart SAS eSATA SATA 300 SATA 150 PATA 133 FireWire 3200 FireWire 800 FireWire 400 USB 2 0 USB 3 0 Ultra 320 SCSI Fiber Channel Over Copper Cable Fiber Channel Over Fiber Infiniband 12x quad rate Raw Bandwidth Mbits s 3000 3000 3000 1500 1064 3144 786 393 480 4800 2560 4000 10520 120000 Transfer Speed Mbits s 375 375 375 187 5 133 393 98 25 49 13 60 600 320 400 2000 12000 Max Cable Length Feet meters 26 Ft 8 m 6 5 Ft 2 m 3 3 Ft 1 m 3 3 Ft 1 m 18 inches 0 46 meters 100 Cables available for 100m 100 11 m 15 Ft 4 5 m 5 14 m TBD 39 Ft 12 m 39 Ft 12 m 6 5 164000 Ft 2 50000 m gt 32 Ft gt 10 m Copper 32 800 Ft 10000 m Fiber Power Provided No No No No No 12 25 V 15 W 12 25 V 15 W 12 25 V 15 W 5V 2 5W 5V 2 5W No No No No Device per channel 4 1 15 W port multiplier 1 per line 1 per line 2 63 63 63 127 127 16 126 16777216 with switches 126 16777216 with switches 1 with point to point Many W switched Fabric Introductions Formatting File Allocation Table FAT FAT is a file system developed by Microsoft for MS DOS and is the primary file system for consumer versions of Microsoft Windows The FAT file system is relativ
27. ffit 11 System Preferences eZ TextEdit 3 Utilities W Yahoo Messenger Yahoo Messenger 4 In the Macintosh HD menu click on the Applications icon ROCSTOR EAGLEROC E3 user manual Page 15 5 In the Applications menu click on the Utilities icon E A A fil ieieit a ii IER Utilities ry f Internet Explorer iPhoto iSync T iTunes 3 LimeWire 3 Mac Uploa 00 0000 Mail E2 OmniGraffle E OmniOutliner Preview 3 QuickBooks NUE 6 QuickTime Player RealPlayer 3 Retrospect Express 5 1 3 Retrospect Express 6 0 3 Safari amp Sherlock Stickies Stuffit 11 System Preferences 7 TextEdit Utilities X Yahoo Messenger Yahoo Messenger v i 3 Zinio Activity Monitor f Adobe Updater 3 Adobe Utilities AirPort Admin Utility AirPort Setup Assistant 3 Asia Text Extras I Audio MIDI Setup Bluetooth File Exchange Bluetooth Serial Utility KA Bluetooth p Assistant X ColorSync Utility BH Console DigitalColor Meter 1 Directory Access E Disk Utility E Disk Utility 3 EarthLink T ccess 2004 gt M Grab Grapher Installer 3 iPod Software Updater 3 Java Keychain Access amp Migration Assistant e NetInfo Manager S Macintosh HD ROcstor 6 In the Utilities menu click on the Disk Utility icon A E ROCSTOR EAGLEROC E
28. gram Access and Defaults WS windows Catalog Windows Update Netscape 7 1 4 WinZip fe Programs Ye Favorites Microsoft m Windows Professional E 4 Documents E 2 Search Ed Help and Support E177 Run E Log Off alexa eal N A g Turn Off Computer as Start OO 95 ROCSTOR EAGLEROC E3 user manual Page 22 3 If the icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is not displayed click on the Settings link and then click on the Control Panel link 4 Click on the Start icon on the lower left of your screen Click on Run Delete anything listed in the Open window Type the following compmgmt msc and then click OK Skip to INSTRUCTION 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS page 24 Microsoft Windows Type the name of a program folder document or Professional 1 Internet resource and Windows will open it for you Open compmgmt ms b 4 19 PM ROCSTOR EAGLEROC E3 user manual Page 23 INSTRUCTIONS UPON REACHING CONTROL PANEL a After reaching the Control Panel click on Administrative Tools amp Control Panel File Edit View Favorites Tools Help ay Ou B JO search 7 Folders i Address Control Panel Norton AntiVirus EA T S Vi Control Panel A A G Switch to Category View Accessibility Options Add Hard
29. he disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition 5 SN Options Revert Partition toe Disk Description Rocsecur Total Capacity 232 9 GB 250 059 350 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported 3 Connection ID 13576795350660813 Partition Scheme Master Boot Record ROCSTOR EAGLEROC E3 user manual Page 19 15 a 6 Burn New Image Mount Eject Rocsecur 0 Enable Journaling Info E 74 5 GB ST380013AS 74 4 GB com softraid d amp Macintosh HD 1232 9 GB Rocsecur Ei Rocstor Id Firefox 2 0 dmg Disk Description Rocsecur Connection Bus FireWire Connection Type External Connection ID 13576795350660813 16 ROCSTOR EAGLEROC E3 user manual First Aid Erase Partition RAID Restore Volume Scheme Volume Information lPartition v7 Name Rocstor Format Mac OS Extended Journaled n Size 232 89 GB Locked for editing v Install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name
30. ion 7 You are taken to Welcome to the New Partition Wizard Click Next New Partition Wizard Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk A basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS DOS to gain access to partitions on basic disks To continue click Next ROCSTOR EAGLEROC E3 user manual Page 26 8 Click on Primary partition it should be selected as the default partition Click Next New Partition Wizard Select Partition Type There are three types of partitions primary extended and logical Select the partition you want to create Description A primary partition is a volume you create using free space on a basic disk Windows and other operating systems can start from a primary partition You can create up to four primary partitions or three primary partitions and an extended partition ROCSTOR EAGLEROC E3 user manual Page 27 9 Under Specific Partition Size click Next to accept the default setting which is the maximum size allowed New Partition Wizard Specify Partition Size Choose a partition size that is between the maximum and minimum sizes Maxium disk space in megabytes MB 114471 Minimum disk space in MB Partition size in MB New Partition Wizard For easier access you can assign
31. ion Technical Support All Rocstor hard drives are backed by free telephone technical support for two 2 years from the date of purchase Please register your product with Rocstor To register fill in the Limited Warranty Registration form in the Support tab at www rocstor com Free telephone technical support is available weekdays from 9 AM until 6 PM Pacific Standard Time Customers in the United States and Canada can call toll free 888 877 8777 all others must call 818 449 2000 When calling for support please have the product s serial number printed on the label on the bottom of the drive and system hardware information available Trademarks Acknowledgements 2010 Rocstorage Inc acknowledges the following trademarks for company names or products mentioned within the Rocstor site portal pages and articles text manuals Rocstor Rocsecure and Rocpower are registered trademarks of Rocstorage Inc Rocpro Rocport Rocbit Rocsafe are the trademarks of Rocstorage Inc store your future secure your future and power your future are the slogan marks of Rocstorage Inc Apple the Apple logo Mac Power Macintosh FireWire and Mac Pro Leopard are trademarks of Apple Computer Inc in the United States and other countries Microsoft MS DOS Windows CE Windows NT Windows 98 Soft Windows Vista Windows 7 are registered trademarks of Microsoft Corporation in the United States and other countries Inte
32. l Itanium Pentium XXX Celeron and Xeon MMX are registered U S trademarks of Intel Corporation or its subsidiaries in the United States and other countries This product is may also be integrated with SATA hard drives from the following manufactures Seagate Samsung Western Digital Hitachi Toshiba Fujitsu All other names are trademarks of their respective companies Rocstor wishes to acknowledge the use of tables charts graphs and texts from the Wikipedia website 2000 2010 Copyrights O 2010 Rocstorage Inc This Manual is protected by United States copyright law and may not be reproduced distributed transmitted displayed published or broadcast without the prior written permission of Rocstorage Inc You may not alter or remove any trademark copyright or other notice from copies of this Manual Assembled designed integrated in U S A using domestic and or foreign components Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park CA 91304 4129 Office 1 818 449 2000 Fax 1 818 884 8777 Email info Rocstor com Technical Support RMA Tel 888 877 7716 USA and Canada Tel 1 818 449 2000 Domestic and Internationals Fax 1 818 884 8777 Hours 9 00 am 5 00 pm PST Mion Fri excluding holidays Email support Rocstor com Sales Info Hours 8 00 am 5 00 pm PST Mon Fri excluding holidays Email sales Rocstor com Tel 888 877 7716 Fax 818 884 8777
33. off the drive Mac The easiest way to safely unmount an external hard drive is to drag its Finder icon to the Trash An alert will notify you if the drive is in use by an application Close any open documents or applications on the drive and try again When the drive s icon no longer appears on the Finder s Desktop and the drive s activity light is green you can safely disconnect or turn off the drive Reformatting Your Drive As mentioned previously all Rocstor hard drives are formatted as blank FAT32 volumes otherwise noted on the retail packaging that are compatible with most modern Windows and Macintosh operating systems However you can use your normal disk management tools to erase or reformat the drive if needed For example Windows users may want to reformat the drive as an NTFS new technology file system volume or Mac OS X users may wish to reformat the drive as a Mac OS Extended Journal or UFS Unix file system volume Please note that all of your data will be lost if the volume Hard Drive is formatted or reformatted Reformatting via PC Window based computers Right click the Eagleroc drive in the My Computer folder then choose Format In the dialog window that appears choose the desired capacity file system and allocation unit size and then click Start Reformatting via Mac Open Disk Utility Applications Utilities Select the drive in the list at the left and then click the Erase tab Choose the desire
34. on e The Fan less enclosure significantly reduces noise and vibration e The case should be in an open environment to permit air to flow around the drive It is normal for the case to become harm when it is being used e The Eagleroc series is designed for stackable horizontal and vertical use e Includes all necessary cables and software e Easy plug and play installation pre formatted Hard Drive e Compatible with Mac PC Window e Daisy chain multiple drives as your storage needs grow e Designed for horizontal or vertical use e Small footprint e 2 year limited warranty e 2 year unlimited toll free telephone tech support Specifications Dimensions 1 5 x 5 3 x 8 5 inches 3 7 x 13 5 x 21 5 cm Weight 2 5 Lbs 1Kilogram Transfer rates USB 2 0 up to 480 Mbits s or USB 1 1 up to 12 Mbits s Introductions Interfaces ports and Cables FireWire is Apple Inc s brand name for the IEEE 1394 interface although the 1394 standard also defines a backplane interface FireWire is also known as i LINK Sony s name and DV Panasonic s name not to be confused with DV camcorder tapes It is a serial bus interface standard for high speed communications and isochronous real time data transfer frequently used in a personal computer and digital audio digital video FireWire 400 FireWire A00 FireWire 800 ni Aa nin O nin Standards and versions FireWire 400 IEEE 1394 6 Pin connector can transfer da
35. ou may experience slower transfer speed between the host computer and the Eagleroc device Notes Mac OS 10x Eagleroc drives are designed to save electricity and subsequently the wear and tear of the internal hard drive by having the hard drive stop spinning when the Eagleroc is not accessed for a certain amount of time sleeping mode Under Mac OS 10 you it might cause an error please ignore the error message as it might take few seconds to start spinning at the designated speed wake up You must avoid particular characters similar to lt when coping to FAT 32 volume section Troubleshooting for PC WINDOWS based computers Problem The computer does not appear to recognize the drive Solutions A window should appear notifying you that a device is connected and or the Eagleroc HD icon should appear on the My Computer folder Your computer s Minimum requirements may not meet the minimum system requirements as indicated in this Manual Page 7 Confirm that the outlet is providing the correct voltage and the electrical power cord is securely attached to both the outlet and the Eagleroc drive Poor or loose connections can result in loss of power and possible damage to the drive If the Eagleroc drive is connected to an outlet via an Undisrupted Power Supply battery Backup or a surge protector be sure that they provide the correct voltage and they are all switched ON and receiving electricity Please review the Man
36. red in Rocstor and Rocsecure storage product lines are not guaranteed by Rocstor or the hard disk manufacturer We are not responsible for any loss of data Always back up data regularly TECHNICAL SUPPORT Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Rocstor on the Rocstor branded product or that was included with the Rocstor branded product at the time of your purchase or lease of the product Technical support for software is available for the first ninety 90 days from date of product purchase or lease Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving software technical support After the first ninety 90 days technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee WARNING The individual user should take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer Rocstor makes no representation or warranty as to the suitability or fitness of these devices for any specific applicat
37. rocstor store your future EAGLEROC E3 User Manual TABLE OF CONTENTS IMPORTANT NOTICES Safety Notices General Notices Capacity Disclaimer Care and Handling GENERAL Introduction Box Contents Minimum System Requirements Connectors and Eagleroc rear view QUICK INSTALLATION How to Connect the Interface Cables Connecting the Drive Cable Types USB INSTALLING YOUR DRIVE Eagleroc as a bootable device Disconnecting Your Drive PC Mac Reformatting Your Drive Reformatting via PC Window based computers Reformatting via Mac Important Note PARTITIONING AND FORMATTING THE EAGLEROC DRIVE ON A MAC OS Warning Important Notes Instructions for Partitioning and Formatting from FAT 32 to HFS PARTITIONING FORMATTING the EAGLEROC Drive on WINDOWS 2000 XP and VISTA Warning Important Notes Different ways to get to the Control Panel Instructions upon reaching the Control Panel Instructions for Partitioning and Formatting from FAT 32 to NTFS NN DD DD Oo A Co OO 10 11 11 11 11 11 11 12 12 13 13 13 13 14 21 21 21 22 24 25 TROUBLESHOOTING Troubleshooting for Macintosh computers Troubleshooting for PC Windows based computers KNOWLEDGE BASE Eagleroc E3 Unique Features Specifications Introduction to Interfaces ports and Cables FireWire IEEE 1394 USB Universal Serial Bus SATA Serial Advanced Technology Attachment Comparison Chart Introduction to Formatting File Allocation Table
38. ssure proper installation Problem The drive is working slow when connected directly to a USB 2 0 port on your computer Solution Review the minimum system requirements for your computer to ensure it supports High Speed USB 2 0 General Notes When connecting the device to USB 2 0 port in your computer please be sure that the connection at the host computer is High Speed USB 2 0 and drivers if required are installed otherwise you may experience slower transfer speed between the host comport and the Eagleroc device Front Lights Problem The front Light does not come ON Solutions The Eagleroc device may not be connected to electricity If connect to UPS battery backup system the UPS switch is in the OFF position The AC adaptor Power Supply does not work Contact Rocstor technical support Situation The light is Blue but it also flickers in Red Solutions The Light is OFF when the drive is Reading Writing do not turn the device OFF in this situation as you may lose the data being transferred in R W The light remains Blue at normal operation or idle operation KNOWLEDGE BASE Eagleroc E3 Unique Features e Stylish design with optional color cover Charcoal Black Yellow Silver Gray and Red U S A and International small Auto Switch adaptor 220 110V Power Supply e Place Horizontally or Vertically e Stylish Vertical Base e The state of the art casing is designed and engineered to maximize heat dissipati
39. stall Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Ed Delete Options y Write Status Read Write S M A R T Status Not Supported Partition Scheme Master Boot Record ROCSTOR EAGLEROC E3 user manual f pom Partition Total Capacity 232 9 GB 250 059 350 016 Bytes e Macintosh HD uo Macintosh HD Rocstor Page 18 13 Format Click on either the Format area or the Blue up down arrows Select Mac OS extended journal 14 After selecting the type of format click the Partition tab in the lower right of the screen On the next screen Partition Disk click Partition again Rocsecur E Partition Disk Burn New mage Moun i Partitioning a disk will destroy all information on the if volume of the disk This disk has 1 volume E 74 5 GB ST380013AS Aei 74 4 GB com softraid Macintosh HD E 1232 9 GB Rocsecur l l Firefox 2 0 dmg Macintosh HD tore Are you sure you wish to partition the disk Rocsecur f Locked for editing V Install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select t
40. t parts or the hardware product All component parts or hardware products removed under this Limited Warranty become the property of Rocstor The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty 30 day limited warranty of the spare part In the unlikely event that your Rocstor product has a recurring failure Rocstor at its discretion may elect to provide you with a replacement unit of Rocstor s choosing that is at least equivalent to your Rocstor branded product in hardware performance Rocstor reserves the right to elect at its sole discretion to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products The original Limited Warranty is not extended when the product or a part of the product is repaired or replaced during the Limited Warranty period Rocstor shall not be responsible or liable for backing up any data that is on a drive being returned for service YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTOR IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTOR IS NOT RESPONSIBLE F
41. ta between devices at 100 200 or 400 Mbits s half duplex data rates the actual transfer rates are 98 304 196 608 and 393 216 Mbits s i e 12 288 24 576 and 49 152 megabytes per second respectively These different transfer modes are commonly referred to as S100 S200 and S400 FireWire Cable length is limited to 14 8 ft 4 5 meters although up to 16 cables can be daisy chained using active repeaters external hubs or internal hubs often present in FireWire equipment The S400 standard limits any configuration s maximum cable length to 230Ft 72 meters The 6 pin connector is commonly found on desktop computers and can supply the connected device with power The 6 pin powered connector adds power output to support external devices Typically a device can pull about 7 to 8 watts from the port However the voltage varies significantly from different devices Voltage is specified as unregulated and should nominally be about 25 volts range 24 to 30 Apple s implementation on laptops is typically related to battery power and can be as low as 9 V but more likely about 12 V FireWire 400 IEEE 1394a 1394a also standardized the 4 pin connector already widely in use The 4 pin version is used on many consumer devices such as camcorders some o laptops and other small FireWire devices Though fully data compatible with 6 pin interfaces it lacks power connectors T FireWire FireWire 800 IEEE 1394b 9 pin FireWire 800 3200
42. taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTORAGE IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTORAGE IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTORAGE WHEN THE PRODUCT WAS MANUFACTURED Rocstorage shall not be responsible or liable for backing up any data that is on a drive being returned for service Expect that all data on the drive will be destroyed and not retrievable when returned for warranty service Rocstor Replaceable Parts Program Where available the Rocstor Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty This will save considerable repair time After you call the Rocstor Technical Support Center at 888 877 8777 a replaceable part can be sent directly to you Once the part arrives call the Rocstor Technical Support Center A technician will assist you over the phone to ensure that the installation is quick and e
43. tor com for further details GENERAL Introduction EAGLEROC E3 USB 1 1 2 0 The Eagleroc E3 external SATA Hard Drives delivers extraordinary performance and reliability for both Mac and PC users Eagleroc E3 contains a fast SATA high capacity 3 5 drive in a stylish and unique case that can be placed horizontally or mounted vertically on its stand With its fan less and quiet operation the Eagleroc can be easily moved from one desktop environment to another Choose Rocstor drives and store your future Box Contents e External hard disk drive Stand for vertical mounting USB cable AC adaptor 220 110V Installation user Guide hap EAGLEROC E3 USB Cable Stand AC Adaptor Quick Installation Guide DOC E2 iicorn NII ROC E3 user manual m GA CTA p A l i ROCSTOR EAGLE Dago 6 ra 5c O Minimum System Requirements Mac Users Hardware USB 1 1 or 2 0 port s Mac PowerPC or Intel processor running Mac OS 9 X Leopard Snow Leopard Recommended memory 512 MB RAM Connectors USB 2 0 port x1 Standard AC adaptor connection Window Users Hardware USB 1 1 or 2 0 port s Operating Systems Microsoft Windows 2000 Me XP Vista Windows 7 Recommended memory 512 MB RAM USB QUICK INSTALLATION 1 Turn ON your computer and wait until it fully boots up to load all programs 2 Connect one end of the Adaptor cord directly to the Eagleroc and the other end to an AC o
44. ual s installation procedure in reference to Formatting Operating Systems and Interfaces you are using to ensure they were properly followed Please check the cable connections as the cables must be properly and securely attached to the computer and hard drive Ensure that there is a firm connection It is suggested that the cables be detached and reattached and that the computer be shut off for 20 seconds and then restarted If a conflict with drivers or extensions exists contact Rocstor for assistance email tech support at support rocstor com or call technical support department at 888 877 7716 Problem The Eagleroc drive is not working fast enough Solution You may have too many devices connected to your computer in particular in case of Laptops Disconnect some devices and observe if there is an improvement in performance Problem The performance and or transfer speeds are slow when the Eagleroc drive is connected to my USB port Solution USB ports come in different speeds from 12Mbits s to 480MBits s USB 2 0 is a High Speed connection If the Eagleroc HD is connected to a USB 1 1 port low speed or hub the drive will work slower than if connected to a USB 2 0 port or hub Problem There is no increase in performance when the Eagleroc drive is connected via the USB cable to a USB 2 0 port Solution Ensure that the USB 2 0 drivers for the host bus and device have been properly and securely installed You may reinstall to a
45. ubjected to several quality control tests before leaving our factory However from time to time the product may not work after shipment or would experience intermittent problems under certain criteria and or situations Should you experience a problem with your Eagleroc HD please review the Manual and read the possible solutions that fit your problem The User Manual is updated regularly so check the Rocstor website for an updated Manual Please contact Rocstor technical support listed under contact information at the end of this Manual Troubleshooting for MACINTOSH computers Problem The computer does not recognize the drive Solutions s the Eagleroc blue light ON and is the cable connected from the HD device to the computer Eagleroc HD icon should appear on the desktop Continue to review this guide to find the solution Your computer s Minimum requirements may not meet the minimum system requirements as indicated in this Manual Page 7 Confirm that the outlet is providing the correct voltage and the electrical power cord is securely attached to both the outlet and the Eagleroc drive Poor or loose connections can result in loss of power and possible damage to the drive If the Eagleroc drive is connected to an outlet via an Undisrupted Power Supply battery Backup or a surge protector be sure that they provide the correct voltage and they are all switched ON and receiving electricity Please review this Manual s inst
46. utlet surge protector or battery Backup UPS 3 Connect one end of the USB cable to the USB port of your computer or via Power Hub that is connected to your computer and then the other end to the USB port in the Eagleroc E3 USB 2 0 4 NOTE Although the AC adaptor MUST BE connected first to both the hard drive and to electricity however the drive will not come ON until the USB interface cable is fully connected The Hard drive is preformatted for Plug and Play operation After a few seconds a Rocstor HD icon will show on My Computer folder under the Windows OS Under the Mac OS the Rocport HD will appear on the Desktop Click double click on the Rocstor HD icon to access the drive 7 Cable Types USB USB FireWire 400 FireWire 800 Mini B 6 pin 9 pin FireWire 400 4 pin USB supports three data transfer rates USB 2 0 A Hi Speed USB 2 0 rate of 480 Mbits s 60 MB sec C USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB sec USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB sec FireWire INSTALLING YOUR DRIVE All Rocstor hard drives are formatted as blank FAT32 32 bit file allocation table volumes unless otherwise stated on the box that are compatible with most modern Windows and Macintosh operating systems To begin using your Rocstor drive simply connect a data cable and power cord There s no need to shut down your computer because your Rocstor drive is hot pluggable
47. ve external data drives between computers with different operating systems had little choice but to stick with FAT32 Since then full support for NTFS has become available in Linux and many other operating systems by installing the FUSE library on Linux together with the NTFS 3G application Data exchange is also possible between Windows and Linux by using the Linux native ext2 or ext3 file systems through the use of external drivers for Windows such as ext2 IFS However Windows cannot boot from ext2 or ext3 partitions HFS Plus or HFS This is a file system developed by Apple Inc to replace their Hierarchical File System HFS as the primary file system used in Macintosh computers or other systems running Mac OS It is also one of the formats used by the iPod digital music player HFS Plus is also referred to as Mac OS Extended or erroneously HFS Extended where its predecessor HFS is also referred to as Mac OS Standard or erroneously as HFS Standard During development Apple referred to this file system with the codename Sequoia HFS Plus is an improved version of HFS supporting much larger files block addresses are 32 bit length instead of 16 bit and using Unicode instead of Mac OS Roman or any of several other character sets for naming the items files folders Names were normalized to a form very nearly the same as NFD there are some minor differences derived from the fact that the HFS Plus format was finaliz
48. ware Add or Remove Administrative Tools See Also A Windows Update 2 4 E Help and Support 9 dcin Broadcom Control CinePlayer DVD Date and Time Suite 2 Decoder Options Game Controllers i Internet Options Oo Keyboard Mouse b amp b b After reaching Administrative Tools click on Computer Management c After reaching Computer Management click on Disk Management L Computer Management mi File Action View Window Help e gt E m Computer Management Local ML System Tools Pa System Tools gag Event viewer HG Shared Folders E amp i Local Users and Groups E Performance Logs and Alerts Device Manager e Storage Storage HES services and Applications ER Removable Storage 00 IP Disk Defragmenter Disk Management cH Services and Applications ROCSTOR EAGLEROC E3 user manual Page 24 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1 Inthe Disk Management window right click the Rocstor drive in the upper portion of the menu to highlight it In the drop down menu select Delete Partition WARNING Formatting and Partitioning the Eagleroc Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device Computer Management iis System Tools amp 9 C Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 Event Viewer amp JROCSTOR E Partition Basic FAT32 Healthy 111
49. ze 232 88 GB 1 Locked for editing Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Delete Options X Partition Total Capacity 232 9 GB 250 059 350 016 Bytes Write Status Read Write S M A R T Status Not Supported Partition Scheme Master Boot Record If you are using Panther proceed to 13 below On the left side of the Disk Utility menu is a list of available drives One will be the Macintosh HD Ea Rocstor You are now in the Rocport menu Click on the Partition tab and then click the Current tab under Volume Scheme A drop down Partition menu will appear In the Partition menu you may select any number of partitions available under Page 17 11 If you are using Tiger click on Options on the lower center of the window Select the Partition Scheme for your Rocstor drive Suggest you select Apple Partition Map then click OK Et Burn Newlmage M E 74 5 GB ST380013 74 4 GB com softr amp Macintosh HD E 1232 9 GB Rocsecur Ei Rocstor aj Firefox 2 0 dmg Disk Description Rocsecur Connection Bus FireWire Connection Type External Connection ID 13576795350660813 12 Rocsecur Choose a partition scheme appropriate for the way you will use this disk GUID Partition Table

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