Posiflex XP-2012H Point Of Sale terminal
Contents
1. designated for USB Touch VGA amp COM port power and hardware reset functions Please consult your dealer for technical support on setup of these jumpers Please notice that only those qualified technicians may adjust in the service window with information from Posiflex and the contents in the service window may change without notice as time develops Before install the rear mount upgrade kits such as customer display there is one step needs to do Please release the cable exit cover as following steps A Please find the back of cable cover which just near the I O plate B Please use the Fingertip to release compression lock C after the cable cover released please cut the circle part which show in the picture C Page 12 After finish this step the cable cover can be fixed back when the rear mount upgrade kits fixed Rear Mount Upgrade Kit There are plenty of upgrade kits of XP 2000 series for choice To install these upgrade kits please refer the installation guide of each kit For some interface such as serial ports and VGA ports please remember to enable the power supply of the main unit for the upgrade kit if the serial or VGA interface model is used The power supply in the I O port must be disabled if it is no longer to support these intended devices otherwise any damage or loss caused consequently shall be out of product warranty Customer Display In order to communicate the transaction total to the customer conv2. without complete degaussing prior to recovery may accept only one direction in card reading The MSR in XP 2000 series reads the ISO or JIS II magnetic stripe card without driver Yet there is a Posiflex USB MSR Manager program provided to control some parameter configuration for ISO MSR The controllable features in this program covered each track enable disable AlttNum approach for ASCII codes and Leading Stop code enable disable The function for enabling each track comes in effect only when the track is physically available Please find in the Product Information CD delivered with system Drivers SD_Series USBMSR_xxx and Set Up this manager program or download the installation program from our official website http www posiflex com or http www posiflex com tw Page 10 T O Plate Please follow steps A to C sequentially with reference to pictures to use the T O Plate Step A Please hold the LCD panel and push lock release lever for tilt angle adjust backward Step B Turn the panel backward to most horizontal position Step C Please hold the base and pull up the terminal carefully than you will see the I O plate A vO B T O Plate View A 1x Serial Port RS 232 B 4x USB Ports C 1x LAN Port D Ix VGA Port D sub 15 PIN E Service Window F 1x CR Ports G DC Power connecter In XP 2000 system there is a serial port in form of DB 9 pin male connectors availabl
3. 009 All brand and product names and trademarks are the property of their respective holders P N 15460900020 ALERT TO OUR HONORABLE CUSTOMERS Please always read thoroughly all the instructions and documents delivered with the product before you do anything about it Don t take any premature action before you have a full understanding of the consequences DAILY MAINTENANCE GUIDE For regular cleaning of the XP systems please use only soft haired brush or dry soft cloth You may use moist soft cloth to remove stains when necessary Apply only suitable amount of mild neutral cleaner for obstinate stains Please note that never use Acryl dissolving solvent or Polycarbonate dissolving solvent You may apply ammonia based glass cleaner only on the screen surface ABOUT THIS PRODUCT Posiflex XP 2000 series presents a whole new generation POS terminal which is a combination of touch screen printer MSR and the most reliable FanFree structure This integrated solution of XP 2000 series not only less cable connection but also carrying a brilliant performance to user in order to face the busiest situation XP 2000 Series applies Intel Celeron M technology fast speed Ethernet as well as plenty of connects ports of USB Serial VGA and CR ports It also integrated with thermal printer touch screen and MSR as well as designed with gorgeous appearance and small footprint for counter space saving The small and fully integrated system is sui
4. OS data reset system reset DRAM upgrades and installation of optional SATA HDD All these technical maneuver operations require purchase of applicable Technical Page 16 Manual from Posiflex or consultation from Posiflex authorized dealers and should be handled only by a qualified technician POSIFLEX S eA Fe 131454 JAE PR Ba dh gt Hea EAR PEHR TEE ak oe Bo RMA See RRMA HOA Page 17
5. XP 2000 Series pat in LL Fan Free Touch Terminal User s Manual Rev AO FCC Notes This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause interference to radio communications It has been tested and found to comply with limits for a Class A digital device pursuant to subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures to correct the interference Warranty Limits Warranty terminates automatically when any person other than the authorized technicians opens the machine The user should consult his her dealer for the problem happened Warranty voids if the user does not follow the instructions in application of this merchandise The manufacturer is by no means responsible for any damage or hazard caused by improper application About This Manual Posiflex has made every effort for the accuracy of the content in this manual However Posiflex Technology Inc will assume no liability for any technical inaccuracies or editorial or other errors or omissions contained herein nor for direct indirect incidental consequential or otherwise damages including without limitation loss o
6. e in the I O plate It can supply a 5 V DC through pin 9 of serial port and 12V DC through VGA port after jumper setting However except Posiflex peripheral device do not connect any other device to this port before the power in this port is disabled Page 11 CAUTION Please turn off the system power first Then hold the base and move the terminal carefully Connecting Cables To have the terminal ready for operation please connect all required cables to the appropriate connectors Please make sure that each connector is connected to the correct port with the correct orientation Damages due to incorrect connection or orientation are not covered by product warranty Some connectors like the LAN or CR connector have to be gently inserted until a click is heard It is recommended that connectors such as the COM port and VGA connector be screwed into place once seated Please make sure that each connector has to be connected to the right device in the right way CAUTION On doing any insertion or extraction of any connector please always hold the connector head itself instead of pulling on the cable wire Failure to do this could damage the cable and jack that is considered as an artificial destruction and is not covered by the warranty Preparing the Main Unit On the back of the I O Plate there is a service window among the matching screw Remove the service window lock screw to find several jumpers The jumpers in this window are
7. els disable auto cut function and when enable partial cut function only Note For SW1 7 if the printer build in auto cutter the default setting will be auto cutter enable If printer use manual cutter it will default at disable SW2 software switch works as following Switch position Function description Set Hardware Switch 1 Valid or Invalid When hardware switches 1 invalid software switch 1 can instead of 5 hardware switch 1 Note Hardware switch can not co work with software switch 5 Raster Bitmap Print by line print or by buffer batch 6 Even parity or None parity Page 9 N XON XOFF handshaking or DSR DTR handshaking 8 CR code 0Dh effective or invalid CAUTION On doing any function s modification of switches please contact authorized dealer or technicians Failure to do this could damage the terminal Paper Jam Problems When Paper is jammed inside the printer Push down the hood release button then the top hood can be released Remove the jammed paper and reinstall the paper roll Close the hood properly and firmly for operation Magnetic Stripe Reader Option For magnetic stripe card reading please insert the card to the bottom and magnetic stripe facing the marked aside of slot In spite of the card s movement can be two way of the slot the reading process should be passing through whole slot horizontally A non standard card recorded
8. eniently there are optional upgrades kits such as PD 330 and PD 2606 are the rear mount customer display kits for XP 2000 series Counter space saving design with 2 20 VFD PD 2606 and 2 20 LCD PD 330 5 provides the clearest view for customers In addition real base mount graphic STN LCD pole display PD 7614 7624 PD7634 which support traditional simplify Chinese and Arabic language can be integrate to the XP 2000 series for more applications To install these pole displays please refer the installation guide of each kit 2 LCD Panel There are two sizes of 2 monitor can integrate into XP 2000 series which are 12 2 LCD LM TM 2212 screen resolution is 1024 x 768 or 8 2 LCD Page 13 LM 2208 screen resolution is 800 x 600 TM 2212 is a 12 LCD touch monitor which can mount a magnetic stripe reader for customer use to The VGA port in the XP 2000 system supports either a base mount 2 display or a separately connected LCD monitor or touch monitor To support the DC power to the 2 display it required a qualified technician to set the power supply in XP main unit through the VGA connector according to Posiflex technical information Do not connect other monitor to this port before the power in this port is disabled Note When 2 display is connected the screen display of system boot up stage and application in some OS will be smaller than usual in both 1 and 2 displays Connecting Cash Drawer Option T
9. et and any power fusing arrangements must conform to local safety regulations Please never do any connection disconnection when system is still powered on Please always keep the external power adaptor in a free air circulation Automatic Power on Control The system may also turn on according to some preset conditions such as Modem Ring Up and Alarm Clock Wake Up or LAN Wake Up When the XP system is turned off after a successful boot up the preset automatic power on functions will keep monitoring for the preset conditions and turn on the system when the preset conditions are met Please note that if the XP system is improperly turned off before a complete boot up procedure the above preset power on control functions will be disabled until next turning off after a complete boot up Storage Device The standard system storage device is a DOM Disk on Module in the main unit This device can be replaced with an option SSD HDD or 2 5 SATA HDD TECHNICAL MANEUVERS Some technical maneuver in XP 2000 series such as serial COM port 5V power supply settings is supported in system jumper setting However such support is limited to the application of specific Posiflex peripherals and must be disabled when the Posiflex peripherals are disconnected Failure to follow the discipline would result in electric or fire hazard and such consequences are not covered by product warranty The rest applicable technical maneuvers include system CM
10. f data or profits resulting from the furnishing performance or use of this material This information is provided as is and Posiflex Technology Inc expressly disclaims any warranties expressed implied or statutory including without limitation implied warranties of merchantability or fitness for particular purpose good title and against infringement The information in this manual contains only essential hardware concerns for general user and is subject to change without notice Posiflex Technology Inc reserves the right to alter product designs layouts or drivers without notification The system integrator shall provide applicative notices and arrangement for special options utilizing this product The user may find the most up to date information of the hardware from http www posiflex com or http www posiflex com tw or http www posiflexusa com All data should be backed up prior to the installation of any drive unit or storage peripheral Posiflex will not be responsible for any loss of data resulting from the use disuse or misuse of this or any other Posiflex product All rights are strictly reserved No part of this documentation may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying or otherwise without prior express written consent from Posiflex Technology Inc the publisher of this documentation Copyright Posiflex Technology Inc 2
11. he RJ11 connector in I O area of a XP 2000 system can be used for controlling most of the common cash drawers available on the market However it is most recommended to use Posiflex CR 2000 or CR 2200 or CR 3100 or CR 3200 or CR 4000 or CR 4100 or CR 4210 or CR 6310 for best compliance to operate the opening mechanism and to monitor the drawer open status Use the cable supplied with the cash drawer for connection to the CR port in XP system This cable has a 6 pole plug at one end and an 8 pole plug at the other The 8 pole plug should be inserted into the connector marked signal cable from POS Printer at the rear of the cash drawer The 6 pole plug should be inserted in the connector marked CR found in the main connection area in the system System Recovery For XP systems preloaded with Windows WEPOS POS Ready Windows CE Linux on DOM HDD or Solid State Drive Posiflex provides recovery DVD delivered with the terminal for the preloaded operating system The System Integrator shall take care of software restoration after OS recovered A Posiflex supplied USB interface DVD drive will be required for Page 14 such action Other brand DVD ROM drive may require its own driver different from what supported in the recovery DVD Please use the recovery DVD in rescue operation only Using it otherwise may wipe out whatever stored in the storage device All upgrade devices drivers needed for manual installation in usual way are a
12. itor to this port before the power in this port is disabled Posiflex USB Touch Manager A program named Posiflex USB Touch Manager and a right click sticky button tool in the program group Posiflex USB Touch Tools is installed in the preloaded Windows system with a USB interface touch panel controller This program can also be obtained by download from the POSIFLEX web site Mouse Emulation The touch panel in XP 2000 system uses internal USB interface as standard and occupies no external port When the touch driver is properly installed this touch panel works exactly like a standard mouse for each interface Nevertheless if the system is running under safe mode the touch panel calibration may become unsatisfactory due to disabled drivers It is recommended to use a standard USB mouse or keyboard in this mode Page 6 All the mentioned mouse emulation functions can be manipulated through relevant software The system can give a beep and a click on the left button of a mouse at the point when the touch panel is touched If the point touched is dragged across the screen surface it works as the mouse drag and drop feature If the point is touched released and touched within a short time interval it is double clicking left button of the mouse To obtain the effect like clicking on the right button of a mouse touching any point on the screen surface after touching the right click sticky button results as a click on the right bu
13. oexist with HDD in main unit Integrated upgrade kit e 2 or 3 track MSR PD 330 2x20 LCD customer display PD 2606 2x20 VFD customer display PD 7630 LCD pole display Integrated 2 LCD monitor 8 LM 2208 Preload OS Windows XP Pro WEPOS POS Ready Windows CE or Linux Wireless LAN adaptor in USB interface Page 4 INSTALLATION GUIDES Hardware Power Switch and printer paper feed The power switch located in the front bezel of main unit It is a pushbutton switch and controls the power on off of the system Also next to the power switch is the paper FEED POWER feed button for integrated printer This power switch turns the system on when pushed only This switch turns the system off when pushed again during power on status However if the system hangs due to any reason such as software resource conflict a simple push on the switch in 10 sec may turn off the power For build in auto cutter model it will cut paper once when the top cover closed For manual cutter model please press FEED button and rip the unnecessary paper manually after paper loading For more information about printer operation please refer to following chapter Printer operation Note There must always be at least 10 seconds waiting before switching on again once the system is powered off successfully Indicators of power and status There is an indicator LED module serving for several purposes at front bezel The relation
14. ship between the indicator status and other conditions is PWV ERROR summarized in following table Ic 1a a PAPER OUT Indicator Terminal Status LED colour Standby Orange Power Status Power On Blue Printer Error Error Red Printer Paper Out Paper Out Red CAUTION Before any installation or cable connection to the set please always make sure that the system is turned off and the external power source to the set is removed to prevent electric Page 5 hazard Never touch any metal pin in the connectors or circuits to avoid high voltage hazard or electrostatic discharge damage unless the operator is well grounded Failure to do the above will void the product warranty Display Issues Main LCD Display For best viewing result please set your display resolution at 800 x 600 for 7 8 and 10 LCD as well as for XP 2012H is 1024 x 768 The system Video Memory is shared from system memory XP 2000 series support DVMT Function and the video memory size is default in 128 MB and can be set to be 64 MB VGA Port The VGA port in the XP 2000 system supports either a rear mount 2 display or a separately connected LCD monitor or touch monitor To support the DC power to the 2 display monitor it required a qualified technician to set an internal jumper in XP main unit To supply the necessary power through the VGA connector please refer to the Posiflex technical information Do not connect other mon
15. table for many kinds of segments such as general retailer hospitality and restaurant In addition XP 2000 series terminal assist small and medium business to serve customer effectively speedy and precise All in one integrated system including touch screen thermal printer and MSR which is the best choice of ECR Replacement Integrated thermal printer with paper jams easy to fix design One touch power ON OFF design provides convenience control for terminal and printer The most reliable Fanfree structure for harsh environment Support Win XP Pro POSReady WEPOS Windows CE and Linux environment Vertical type LCD panel with easy tilt angle adjustment Supports SSD Solid State Drive Data Storage Device or HDD Page 1 INTRODUCTION PRODUCT PICTURES Front Views Side Views P Rear amp Bottom Views PARTS IDENTIFICATION 1 LCD display with or without touch panel 2 Printed paper exit 3 LED indicator for power and printer status 4 Paper feed button 5 Power switch 6 Magnetic Stripe Reader Option 7 Base Stand 8 LCD adjustable Holder 9 Lock Release button for tilt angle adjust 10 Printer cover 11 Printer cover release button 12 Three screw holes in back cover for customer pole display integration 13 Cable Exit 14 Bottom plate compression lock 15 Bottom plate tenon 16 Rubber foot with bottom plate fixing scre
16. ter s test mode please turn off the eas terminal first After the system power off please press and hold aa eeYAROHARE SHITHC ENABLES down the feed button while turning on the system power switch a m The printer will then perform a self test mode A sample slip of sce OFF eare self test result is printed as in the sample at right ceca ave eT BAUD RATE 38400 bes NONE PARITY 8 BIT 1 STOP BIT Papal The header is printed in text mode and the rest part of this slip ian sm 7 98 m PRINTING SPEED 80 m s is printed in page mode If FEED button is pressed at this susme ms A RSIE O s 01 23456789 lt gt 78 moment a font table will be printed in text mode again To exit fu tgua i the test printing please turn the printer off and on again Paper Cutting Generally after paper printed and automatically cut or manually rip every time printer will retract the paper roll in order to reduce the paper loss adjustable function please see following chapter Printer setup For build in auto cut models such as XP 2010 or XP 2012 once the auto cut function enable the printer will leave the advance paper in 4 8 mm long It is highly suggested to print the logo and necessary paper feeding to make 4 8 mm paper advance right after each cut to prevent curling up and jamming of paper front edge inside the paper exit slot Another important issue is please set every receipt length at least 6cm for every a
17. tton of the mouse at that point manual cutter and could be option an auto te cutter The printer with auto cutter is Printer cover Paper Exit integrated in XP 2010 2012 release button Printer Operation In the left side of XP 2000 series main unit there is a 2 printer integrated For XP 2007 2008 it built in printer with For loading paper please follow step A to F sequentially with refer to pictures to use the printer Step A Please hold the LCD panel and push lock release lever for tilt angle adjust forward Turn the panel forward to most vertical position Step B Push the printer cover release button Step C Pull up the printer cover Step D Loading the paper roll and please notice that the paper roll s orientation should be face the printer head Step E Please pull the paper longer then paper N b wl exit and press the front of paper by using index finger Then close the printer cover at the centre of front and please watch your finger during this step in order to reduce hurt occur Page 7 A D E After finished steps A to E please notice that the dissimilarity of manual cutter and auto cutter For auto cutter the printer will cut the excess paper automatically after the paper cover closed For Manual cutter user can choose to rip the unnecessary paper by hand or not to rip Self Test YP PRINTER SELFTEST VERSION FIRMARE VERSION 0 9 4 LANGUAGE STANDARD For XP 2000 series prin
18. uto cut model in order to let the receipt pass through the paper exit channel and easily to take For build in manual cutter models such as XP 2007 or XP 2008 in order to prevent curling up and paper jam it highly recommend to reserve 4 8 mm paper advance for logo and necessary paper feeding length For the printed receipts please rip them right after each print finished Page 8 Printer setup There are two difference way to setup XP 2000 s printer Firstly one is the DIP Switch inside of terminal for setup the function such as baud rate Full cut mode and others Another switch is setup trough software to adjust not only the hardware switch function but also add printer density and others Following explanation is going to descript each function of these two switches The SW1 Hardware DIP switch 1 or Software switch 1 works as following Swi f li Function description position 1 Baud rate definition There are four speed can be choose which are 2 19200 bps 115200 bps 9600 bps and 38400 bps Control paper auto cut when cover close and switch on the printer 3 For auto cutter models only 4 Full cut mode or Partial cut mode choice For auto cutter models only 5 Busy on buffer full and or off line control 6 Cut with or without paper feed 7 Enable or disable auto Cutter For auto cutter models only Enable or disable back feed 6mm before print 8 For manual cutter models auto cutter mod
19. vailable in the subfolder drivers in OS recovered HDD and the latest versions of these required drivers will be available on our web http www posiflex com Then follow instructions from your system integrator for software recovery Operating System Installation This product is highly professionalized equipment The installation of an OS into a machine without any preloaded OS could be a major difficulty for average user or obstacle by possibly unintentional negligence even for PC veterans to accomplish such a task Therefore OS installation into a system without preloaded OS is highly discouraged Posiflex Technology Inc shall not be responsible for any technical support to questions on this aspect APPLICATION ENVIRONMENT It is very important that you check the following operational guidelines Ventilation This terminal must NOT be operated in an environment with restricted ventilation There must be at least 25 mm air clearance around any top or side ventilation holes with a free flow of air around the unit at ALL times for the installation Operating Environment The equipment must not be operated or stored in extremes of both temperature and humidity moisture Operating range 0 C to 40 C and up to 80 humidity none condensing max wet bulb 26 C Page 15 Power Supply The operating voltage range of the power adaptor should cover the local power supply for proper operation The power cable the power outl
20. w 17 Bottom plate PRODUCT FEATURES Standard Features Models XP 2007 XP 2008H XP 2010H XP 2012H Item CPU Intel Celeron M 600Mhz VGA port D SUB 15Pin LCD DISPLAY TFT Digital 7 Digital 8 Digital 10 4 Digital 12 1 LCD Panel 800x600 800x600 800x600 1024x768 resolution resolution resolution resolution DRAM Memory DDR II SO DIMM X 1 Serial port 1 DB9 X 1 on the I O Plate CR PORT X1 Standard USB PORT 4 port on the I O plate AUDIO PORT buzzer only ETHERNET port 10 100 MB TOUCH function N A USB Interface TOUCH SENSOR N A 5 Wire Touch Pad Page 3 Storage device DOM Optional SSD HDD or SATA HDD Power switch On the front bezel Power saving Suspension mode Power supply power adaptor 60W Indicator LED and Power OW standby Printer Error Paper Out RED Control panel switch paper feed and power ON switch Fan Free system Yes OS support Linux Window CE WEPOS POSReady Printer build in 2 thermal printer 60mm sec MAX Printer auto cutter Option Upgradeable Yes auto cutter Paper Width 58mm LCD panel tilt angle 14 55 degree Table Summary of features Option Items Note The underlined items in the following list means that option must be a b c d e f set prior to shipment from the factory The rest items can be set by the dealers DDR2 SODIMM memory expansion up to 2GB max HDD kit or SSD kit SSD can t c
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