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Lenovo ThinkCentre M90

1. AU LS FPP Figure 2 Rear connector locations Voltage selection switch some E Microphone connector models A Power cord connector Audio line out connector Serial port Audio line in connector El PS 2 keyboard and mouse PCI Express x16 graphics card slot connectors optional EJ VGA monitor connector not PCI Express x1 card slot applicable on some models Gl DisplayPort connector not PCI card slots 2 applicable on some models USB connectors 6 Optional serial port H Ethernet connector 8 User Guide Connector Audio line in connector Audio line out connector DisplayPort connector Ethernet connector Microphone connector PS 2 keyboard connector optional PS 2 mouse connector optional Serial port USB connector VGA monitor connector Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording d
2. 11 Chapter 2 Installing or replacing hardware 2 2 ee 13 Handling static sensitive devices 13 Installing or replacing hardware 13 Installing external options 14 Removing the computer cover 14 Removing and reinstalling the front bezel so 15 Installing or replacing a PCI card 16 Installing or replacing a memory module 19 Installing or replacing the optical drive 21 Replacing the battery gt a 24 Replacing the power supply assembly bom ae 25 Replacing the heat sink and fan assembly 27 Replacing the primary hard disk drive 29 Replacing the secondary hard disk drive 31 Replacing the front fan assembly 34 Replacing the rear fan assembly 87 Replacing the front audio and USB assembly 38 Replacing the internal speaker 40 Replacing the keyboard or mouse 42 Completing the parts replacement 43 Installing security features 44 Integrated cable lock 45 Padlock 46 Password protection 46 Erasing lost or forgotten passwords clearing CMOS a Ss ae a 8 m doe amp 2 ws A Chapter 3 Recovery information 49 Creating and using recovery media 49 Creating recovery media 49 Using recovery media 2 250 Performing backup and recovery op
3. If you do not want to save the settings select Exit gt Discard Changes and Exit If you want to return to the default settings press F9 to load the default settings 60 User Guide Chapter 5 Updating system programs This chapter provides information about updating the POST and BIOS and how to recover from a POST and BIOS update failure Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view or change the configuration settings of your computer See Chapter 4 Using for detailed information Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site a Instructions for using the POST
4. lenovo ThinkCentre User Guide 0 Thnkbentte Machine Types 3029 3054 3139 3219 3246 3282 3349 3421 3544 3652 3769 3934 4992 5206 5267 5325 5384 5450 5474 5498 5554 5852 6232 and 6590 lenovo ThinkCentre User Guide Note Before using this information and the product it supports be sure to read and understand the ThinkCentre Safety and Warranty Guide and Notices on page 75 Second Edition June 2010 Copyright Lenovo 2010 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C E R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents lt Important safety information Chapter 1 Product overview Features Specifications Software overview Software provided by Lenovo Adobe Reader Antivirus software Locations Locating connectors on the front of your computer 7 Locating connectors on the rear of your computer 8 ore Ou En een Locating components 10 Locating parts on the system board zoi e g al Locating internal drives
5. and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support vi User Guide Chapter 1 Product overview Features Copyright Lenovo 2010 This chapter describes the computer features specifications preinstalled software programs and part and connector locations This section provides information about the computer features r System information The following information covers a variety of models For information about our specific model use the Setup Utility program See Chapter 4 Using the Setup Utility program on page 57 Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type Intel Core i3 microprocessor Intel Core i5 microprocessor Intel Core i7 microprocessor Intel Pentium microprocessor Memory Supports up to four double data rate 3 dual inline memory modules DDR3 DIMMs Internal drives Optical drive Serial Advanced Technology Attachment SATA internal hard disk drive installed in some models Video subsystem Integrated graphics card for a VGA Video Graphics Array connector and a DisplayPort connector not applicable on some models PCI Peripheral Component Interconnect Express x16 graphics card slo
6. installed in some models 10 User Guide Locating parts on the system board Figure 4 shows the locations of the parts on the system board ji Figure 4 System board parts locations 4 pin power connector A Microprocessor Microprocessor fan connector Memory slot 2 Memory slot 1 Memory slot 4 Memory slot 3 EJ Thermal sensor connector EI 24 pin power connector Diskette drive connector Parallel connector BEGEBEN SATA connectors 3 eSATA connector Power fan connector Locating internal drives Front panel connector Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper Front USB connectors 2 Serial COM2 connector Front audio connector EI Internal speaker connector PCI card slots 2 EA PCI Express x1 card slot PCI Express x16 graphics card slot EZ System fan connector BA Cover presence switch connector Intrusion switch connector 26 Battery PS 2 keyboard and mouse connector Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Your computer comes with the following factory installed drives A Serial Advanced Technology Attachment SATA optical drive in bay 1 e A 3 5 inch SATA hard disk drive in bay 5 installed in some models Chapter 1 Prod
7. Boot block Recovery 1 es Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 14 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 11 Remove any cables that impede access to the Clear CMOS Recovery jumper Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 Reconnect any cables that were disconnected and reinstall the PCI card if removed Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 43 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive The recovery session begins The recovery session will take two to three minutes During this time you will hear a series of beeps 10 11 12 13 14 After the recovery session is completed the series of beeps will end and the system will automatically turn off Remove the disc from the optical drive before the system completely turns off Repeat step 1 through step 4 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 Reconne
8. DOS diagnostic program from a diagnostic disc that you created Creating a diagnostic disc This section provides instructions on how to create a diagnostic disc To create a diagnostic disc do the following 1 Download a self starting bootable CD DVD image known as an ISO image of the diagnostic program from http www lenovo com support 2 Use any CD DVD burning software to create a diagnostic disc with the ISO image Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created Chapter 6 Troubleshooting and diagnostics 67 To run the diagnostic program from a diagnostic disc that you created do the following 1 Make sure the optical drive you want to use is set as the first boot device in the startup device sequence See Selecting a startup device on page 59 2 Make sure the computer is turned on and then insert the disc into the optical drive The diagnostic program opens Note You can insert the disc into the optical drive when you are setting the startup device sequence However if you insert the disc into the optical drive when you have already entered the operating system you need to restart the computer to access the diagnostic program 3 Follow the instructions on the screen to select the diagnostic test you want to run Note For additional help press the F1 key 4 Remove the diagnost
9. Recovery workspace see Using the Rescue and Recovery workspace Using the Rescue and Recovery workspace 52 User Guide The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory def
10. Windows 7 operating system you can create recovery media using Copyright Lenovo 2010 discs or external USB storage devices On the Windows Vista and Windows XP operating systems you can create recovery media using only discs so this operation is also called creating Product Recovery discs 49 e To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen To create Product Recovery discs on the Windows Vista operating system click Start gt All Programs gt Think Vantage gt Create Product Recovery Media Then follow the instructions on the screen To create Product Recovery discs on the Windows XP operating system click Start gt All Programs gt Think Vantage gt Create Recovery Media Then follow the instructions on the screen Using recovery media 50 User Guide This section provides instructions on how to use recovery media on different operating systems e On the Windows 7 operating system and the Windows Vista operating system you can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk dri
11. clips and push downward on the internal speaker until it is secured in place ANNE aa N ZA ae Ro oy fey 102822002008 600200255222 Pi AN 020020 D 00909009 Z B sil of 7 vee EI 7777 EE ni 7 2 AN 88988988909 88 amp Figure 34 Installing a new internal speaker 7 Connect the internal speaker cable to the system board See Locating parts on the system board on page 11 m What to do next To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 43 Replacing the keyboard or mouse r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the keyboard or mouse To replace the keyboard or mouse do the following 1 Remove any media from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 42 User Guide 3 Disconnect the old keyboard cable or mouse cable from the computer 4 Connect a new keyboard or mouse to one of the USB connecto
12. computers that have an internal hard disk drive a Windows 7 operating system and preinstalled software programs from Lenovo To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Copyright Lenovo 2010 69 ThinkVantage Productivity Center The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easy and secure It provides easy access to various technologies such as Client Security Solution Power Manager Productivity Center Product Recovery Rescue and Recovery System Update Note The ThinkVantage Productivity Center program is only available on computers that have an internal hard disk drive a preinstalled Windows Vista or Windows XP operating system and preinstalled software programs from Lenovo To access the ThinkVantage Productivity Center program click Start gt All Programs gt ThinkVantage gt Productivity Center Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Note The Lenovo Welcome program is only available on computers that have an internal hard disk drive a preinstalled Windows 7 or Windows Vista operating system and preinstalled software programs from Lenovo Access Help The Access Help information system provides
13. device driver Follow the instructions to complete the installation If the device subfolder contains a file with the inf extension and you want to install the device driver using the INF file refer to your Windows Help and Support information system for detailed information about how to install the device driver Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See and using a rescue medium on page 53 Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 49 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium a recovery repair diskette or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure Chapter 3 Recovery information 55 age 59 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Chapter 4 that your rescue device is set as the first boot device in the startup device sequence in the Setu
14. front panel microphone connector and headphone connector For more information see Locating connectors on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 8 Expansion Two hard disk drive bays one standard and one optional Two optical drive bays Two PCI card slots One PCI Express x1 card slot One PCI Express x16 graphics card slot Power supply Your computer comes with one of the following power supplies 2 User Guide 280 watt power supply with manual voltage selection switch 280 watt auto sensing power supply 320 watt auto sensing power supply Security features Computrace Cover presence switch also called intrusion switch Enabling or disabling a device Enabling or disabling USB connectors individually Hard disk drive password Keyboard with fingerprint reader shipped with some models e Power On Password POP and Administrator Password for BIOS access Startup sequence control Startup without keyboard or mouse Support for an integrated cable lock Kensington lock Support for a padlock Trusted Platform Module TPM Preinstalled software programs Your computer is preinstalled with some software programs to help you work more easily and securely For more information see Software overview on page Preinstalled operating system Your computer is preinstalled with one of the following operating systems e Mi
15. information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrading and troubleshooting Note The Access Help information system is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo To open the Access Help information system on the Windows 7 operating system click Start gt Help and Support gt Lenovo Access Help To open the Access Help information system on the Windows Vista operating system or the Windows XP operating system click Start All Programs gt ThinkVantage gt Access Help After you have opened the Access Help information system use the left panel to make a selection from the Contents tab or the Index tab or use the Search tab to find a particular word or phrase Safety and Warranty The ThinkCentre Safety and Warranty Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product 70 User Guide Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers Purchase additional services such as support for hardwar
16. intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may 75 vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this docu
17. lost or forgotten password do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 11 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 5 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 43 6 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 and step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 43 Chapter 2 Installing or replacing hardware 47 48 User Guide Chapter 3 Recovery information This chapter provides information about the recovery solutions provided by Lenovo This chapter contains the following topics Creating and using recovery media Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Installing or reinstalling device drivers Solving recovery problems Notes 1 The recovery information in this chap
18. medium This section provides instructions on how to use the rescue medium you have created If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 2 Turn off your computer Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key In the Please select boot device window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key In the Please select boot device window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts If you have created a rescue medium using the secondary internal hard disk drive set the secondary internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium See Selecting a startup 54 User Guide When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue
19. only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not
20. password 46 78 User Guide purchasing additional services 73 R rear connectors 8 rear fan assembly replacing 37 recovering from a POST BIOS update failure 62 software 49 recovery boot block 62 operations backup and 51 problems solving 55 recovery media creating and using 49 reinstalling device drivers 55 removing computer cover 14 replacing battery 24 hard disk drive 29 heat sink and fan assembly 27 Rescue and Recovery 49 workspace Rescue and Recovery 52 Rescue and Recovery workspace 52 resources information 69 S safety v safety information 70 security cable lock 45 enabling or disabling 59 features 3 44 integrated cable lock 46 padlock loop 46 selecting startup device 59 temporary startup device 59 serial port 9 service and help 71 customer support center 71 getting 69 services other 72 purchasing additional 73 setting password 58 settings changing 57 viewing 57 Setup Utility 57 Setup Utility program starting 57 Setup Utility exiting 60 software recovering 49 solving recovery problems 55 starting the Setup Utility program 57 startup device 59 sequence changing 60 temporary selecting 59 static sensitive devices handling 13 system management 2 programs 61 system board connectors 11 locating parts 11 locations 11 memory module 19 T television output notice 76 temporary startup device 59 the BIOS updating flashing 61 62 ThinkVantage productivity center 7
21. rail guides on the bottom of the computer cover engage the rails on the chassis Then push the cover to the front of the computer until it snaps into position Pa Figure 36 Reinstalling the computer cover 5 If the computer cover is secured with thumbscrews install them 6 Ge is a padlock available lock the computer cover See Padlock on page 7 If there is an integrated cable lock available lock the computer Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 8 9 To update your configuration refer to Chapter 4 Using the Setup Utili O0 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Installing security features 44 User Guide There are several security options available to help you prevent hardware theft and unauthorized access to your computer In addition to physical locks you can also prevent unauthorized use of your computer by a software lock that locks the keyboard until a correct password is typed in Note Make sure
22. side and remove the four screws at the rear of the chassis that secure the power supply assembly fi N f LLL 60000000008 8800809900008009 OEL EG Figure 20 Removing the screws for the power supply assembly 6 Slide the power supply assembly to the front of the computer and then lift it out of the chassis 7 Ensure that the new power supply assembly is the correct replacement If your new power supply assembly has a voltage selection switch ensure that you set the voltage selection switch to match the voltage available at your electrical outlet If necessary use a ballpoint pen to slide the voltage selection switch to a different position e If the voltage supply range in your local country or region is 100 127 V ac set the switch to 115 V e If the voltage supply range in your local country or region is 200 240 V ac set the switch to 230 V 8 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis 9 Install and tighten the four screws to secure the power supply assembly Note Use only screws provided by Lenovo 10 Reconnect the power supply assembly cables to the system board and each of the drives 11 Secure the power supply assembly cables with the cable clips and ties in the chassis What to do next To work with another piece of hardware go to the appropriate section e To complete the installat
23. the appropriate instructions in this section along with the instructions that come with the option 13 Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 8 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Removing the computer cover 14 User Guide Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove the computer cover CAUTION A A Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Discon
24. the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 7 Getting information help and service 73 74 User Guide Appendix Notices Copyright Lenovo 2010 Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that
25. 0 trademarks 76 troubleshooting basic 65 troubleshooting diagnostics 65 U updating flashing the BIOS 61 system programs 61 updating flashing the BIOS 62 USB connector 9 using a rescue medium creating and 53 diagnostic programs 71 documentation 71 other services 72 passwords 57 Setup Utility 57 V VGA monitor connector 9 video subsystem 1 viewing and changing settings 57 W warranty information 70 Web site Lenovo 71 workspace backup and recovery 52 Index 79 80 User Guide lenovo Part Number 71Y7146 Printed in USA 1P P N 71Y7146
26. 11 Chapter 2 Installing or replacing hardware 39 What to do next To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 43 Replacing the internal speaker r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the internal speaker Note Not all computers have the internal speaker To replace the internal speaker do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the internal speaker connector on the system board See on the system board on page 11 4 Disconnect the internal speaker cable from the system board 40 User Guide 5 Push the metal tab on the top of the internal speaker outward and slide the internal speaker upward to completely remove it from the chassis Figure 33 Removing the old internal speaker Chapter 2 Installing or replacing hardware 41 6 Position the new internal speaker into the four metal
27. 5 Diagnostic programs boa we amp oe Se 66 Lenovo ThinkVantage Toolbox a me a amp a 2 00 PC Doctor for Rescue and Recovery 67 PC Doctor for DOS 67 Cleaning an optical mouse 68 Chapter 7 Getting information js and service fo 69 Information resources 2 69 Online Books folder 69 Lenovo ThinkVantage Tools 69 ThinkVantage Productivity Center 70 Lenovo Welcome 70 Access Help u 2 u So eS 2 2720 Safety and Warranty 20 Lenovo Web site http www lenovo com el Help and service Using the documentation hd diagnostic Proerams sce Se a a amp 7 amp A7 Calling for service 71 Using other services 72 Purchasing additional services 73 Appendix Notices 75 Television output notice 76 iii European conformance CE mark Trademarks iv User Guide 76 76 Index 77 Important safety information Copyright Lenovo 2010 CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury
28. Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Setting changing and deleting a password 58 User Guide To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password 4 Follow the instructions on the right side of the screen to set change or delete a password Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Pa
29. Locating parts on the system board on page 11 5 The rear fan assembly is attached to the chassis by four rubber mounts Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis Figure 30 Removing the rear fan assembly 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Note The new rear fan assembly you received will have four new rubber mounts attached Chapter 2 Installing or replacing hardware 37 7 Pull on the tips of the rubber mounts until the rear fan assembly is secured in place Ww Z gt 2 Si 122 800898888899 IT 9880808888008 I 200899822 0020022002555 X Figure 31 Installing the rear fan assembly 8 Connect the rear fan assembly cable to the system fan connector on the system board m What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 43 Replacing the front audio and USB assembly r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a cop
30. and BIOS updates are available in a IXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc Copyright Lenovo 2010 This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc do the following 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 3 In the Please select boot device window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter 61 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and
31. and Recovery workspace Follow the instructions to complete the recovery process Installing or reinstalling device drivers Before installing or reinstalling device drivers make sure that you have a preinstalled operating system and the documentation and software media for the device Device drivers for factory installed devices are located on the computer hard disk drive usually drive C in the SWTOOLS DRIVERS subdirectory The latest device drivers for factory installed devices are also available AE lenovo co Other device drivers are on the software media that come with individual devices To install or reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Go to the C SWTOOLS directory 4 Open the DRIVERS folder Within the DRIVERS folder there are several subfolders named for various devices installed in your computer such as AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Do one of the following In the device subfolder look for a SETUP exe file Double click the file and follow the instructions on the screen to complete the installation e In the device subfolder look for a README txt file or a file with the txt extension This file might be named after the operating system such as WIN98 txt The TXT file contains information about how to install the
32. are problems and report operating system controlled settings that can cause hardware failures Use the PC Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system See PC Doctor for Rescue and Recovery on page 67 for more information Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents See Online Books folder on page 69 for more information about accessing the online books and the Lenovo Web site Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates 6 User Guide Locations Locating connectors on the front of your computer Figure 1 shows the locations of the connectors on the front of your computer Figure 1 Front connector locations USB connector Microphone connector H Headphone connector EJ USB connector Chapter 1 Product overview 7 Locating connectors on the rear of your computer shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer
33. ault settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 55 4 Do one of the following To rescue files from your hard disk drive or from a backup cl
34. crosoft Windows 7 e Microsoft Windows Vista e Microsoft Windows XP Professional preinstalled through downgrade rights in Windows 7 Professional Operating system s certified or tested for compatibility varies by model type e Linux 1 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor Chapter 1 Product overview 3 Specifications This section lists the physical specifications for your computer Dimensions Width 175 mm 6 89 inches Height 402 mm 15 83 inches Depth 440 mm 17 32 inches Weight Maximum configuration as shipped 11 kg 24 25 Ibs Environment Air temperature Operating 10 to 35 C 50 to 95 F Non operating 40 to 60 C 40 to 140 F with package Non operating 10 to 60 C 14 to 140 F without package Humidity Operating 20 to 80 non condensing Non operating 20 to 90 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency ra
35. ct any cables that were disconnected and reinstall the PCI card if removed Reinstall the computer cover and reconnect any cables that were disconnected Turn on the computer to restart the operating system Chapter 5 Updating system programs 63 64 User Guide Chapter 6 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Chapter 7 Getting information help for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone Symptom Action The computer does not start Verify that when you press the power e The power cord is correctly connected to the rear of the computer and to a switch working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on e The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor si
36. e operating systems application programs network setup and configuration and custom installations Purchase upgrades and extended hardware repair services Download the latest device drivers and software updates for your computer model Access the online manuals for your products Access the Lenovo Limited Warranty Access troubleshooting and support information for your computer model and other supported products Find the service and support phone numbers for your country or region Find a Service Provider located near you Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 6 Troubleshooting and diagnostics on page 65 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 69 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a set of diagnostic programs that help you identify hardware problems For instructions on using the diagnostic programs see Diagnostic programs on page 66 You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for se
37. e and Recovery workspace Creating a rescue medium This section provides instructions on how to create a rescue medium on different operating systems Chapter 3 Recovery information 53 To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive Click OK and follow the instructions on the screen to create a rescue medium To create a rescue medium on the Windows Vista operating system or the Windows XP operating system do the following 1 From the Windows desktop click Start gt All Programs gt Think Vantage gt Create Recovery Media The Create Rescue and Recovery Media window opens In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive Click OK and follow the instructions on the screen to create a rescue medium Using a rescue
38. e over the memory slot Make sure that the notch on the memory module aligns correctly with the slot key on the system board Push the memory module straight down into the slot until the retaining clips close B Figure 13 Installing a memory module 7 Reinstall the PCI Express x16 graphics card if you have removed it Tr What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 43 Installing or replacing the optical drive r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace the optical drive To install or replace an optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on 4 Depending on whether you are installing or replacing an optical drive do one of the following If you are installing a secondary optical drive r
39. elcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Note The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system or the Windows Vista operating system from Lenovo ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose computer problems get help and recover from system crashes quickly even if the primary operating system will not start ThinkVantage Client Security Solution The ThinkVantage Client Security Solution program is available on select Lenovo computers It helps protect your information including vital security information like passwords encryption keys and electronic credentials while guarding against unauthorized user access to data Note The ThinkVantage Client Security Solution program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo Password Manager The Password Manager program helps you automatically capture and fill in authentication information for Windows applications and Web sites Chapter 1 Product overview 5 Note The Password Manager program is only available on computers preinstalled with the Windo
40. elease the F11 key when turning on the computer When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens after a short delay 3 From the Rescue and Recovery workspace select Launch advanced Rescue and Recovery gt Diagnose hardware The PC Doctor for Rescue and Recovery diagnostic program opens 4 Select the diagnostic test you want to run Then follow the instructions on the screen For additional information about running the PC Doctor for Rescue and Recovery diagnostic program refer to the PC Doctor for Rescue and Recovery diagnostic program help system Note If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace you can run the PC Doctor for Rescue and Recovery diagnostic program after using a rescue medium to recover the computer from failures and gaining access to the Rescue and Recovery workspace See Creating and using a rescue medium on page 53 PC Doctor for DOS You can also download the latest version of the PC Doctor for DOS diagnostic program from http www lenovo com support The PC Doctor for DOS diagnostic program runs independently of the Windows operating system Use the PC Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem You can run the PC Doctor for
41. elease the hard disk drive cage from the chassis 7 16000256 IT III III 020029029088 98 288 CE AN Figure 25 Removing the secondary hard disk drive 6 Remove the hard disk drive cage from the chassis by simply sliding it outward Pull on the blue handle to release and remove the hard disk drive from the hard disk drive cage Flex the sides of the blue bracket to remove the hard disk drive from the bracket 9 To install a new hard disk drive into the blue bracket flex the bracket and align pin H pin H pin K and pin H on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board H on the bottom of the hard disk drive Figure 26 Installing the hard disk drive into the bracket 10 Slide the new hard disk drive into the hard disk drive cage until it snaps into position 11 Install the hard disk drive cage into the chassis until it snaps into position underneath the metal tab Make sure that the hard disk drive cage release button is secured in the chassis Figure 27 Installing the secondary hard disk drive 12 Connect the signal cable and the power cable to the new hard disk drive Chapter 2 Installing or replacing hardware 33 What to do next To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on
42. em boards and microprocessors by the edges Never touch any exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware Copyright Lenovo 2010 This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use
43. emove the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal static shield Chapter 2 Installing or replacing hardware 21 If you are replacing an optical drive disconnect the signal cable and the power cable from the rear of the optical drive press the blue release button and then slide the optical drive out of the front of the computer Figure 14 Removing the optical drive 5 Install the optical drive retainer on the side of the new optical drive i Figure 15 Installing the optical drive retainer 22 User Guide 6 Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position Figure 16 Installing the optical drive 7 Connect the signal cable and the power cable to the new optical drive Sal Figure 17 Connecting the optical drive Removing and reinstalling the front bezel on 8 Reinstall the front bezel See What to do next To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 43 Chapter 2 Installing or replacing hardware 23 Replacing the battery Attention Do not open your computer or attempt any repair before reading a
44. en When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Copyright Lenovo 2010 57 Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines Have at least eight characters in length Contain at least one alphabetic character and one numeric character Setup Utility program and hard disk drive passwords are not case sensitive Not be your name or your user name Not be a common word or a common name e Be significantly different from your previous passwords Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator Password Setting an
45. er name is not logged on in another location The SMC login prompt Verify that your computer does not turn off due to inactivity SMC will disappears before you log on automatically turn off an inactive computer If your computer turns off and then a black screen displays automatically turn on the computer and log on Contact your administrator if for SMC computers only you cannot correct the problem The computer beeps multiple Verify that no keys are stuck times before the operating system starts Diagnostic programs Diagnostic programs are used to test hardware components of your computer and report operating system controlled settings that can cause hardware failures There are two programs preinstalled on your computer to help you diagnose computer problems Lenovo ThinkVantage Toolbox used when you are running the Windows operating system PC Doctor for Rescue and Recovery used when your Windows operating system does not start Notes 1 You can also download the PC Doctor for DOS diagnostic program from See PC Doctor for DOS on page 67 for detailed information 2 If you are unable to isolate and repair the problem yourself after running the diagnostic programs save and print the log files created by the diagnostic programs You will need the log files when you speak to a Lenovo technical support representative Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program help
46. erations L 2 451 Performing a backup operation 51 Performing a recovery operation 51 Using the Rescue and Recovery workspace 52 Creating and using a rescue medium 53 Creating a rescue medium 53 Using a rescue medium 54 Copyright Lenovo 2010 Installing or reinstalling device drivers 55 Solving recovery problems 55 Chapter 4 Using the zur ds program A aoe x DL Starting the Setup Utility program 57 Viewing and changing settings 57 Using passwords 57 Password considerations 58 Power On Password 58 Administrator Password 58 Hard Disk Password 58 Setting changing and deleting a password 58 Enabling or disabling a device 59 Selecting a startup device 2 amp se DI Selecting a temporary startup device np 59 Selecting or changing the startup device sequence 60 Exiting from the Setup Utility program 60 Chapter 5 Updating system programs 61 Using system programs zog a Ol Updating flashing the BIOS from a disc soi a 4 61 Updating flashing the BIOS from your operating system 162 Recovering kom a POST BIOS update failure 62 Chapter 6 Troubleshooting and diagnostics 65 Basic troubleshooting 6
47. ers for your country or region go to http www lenovo com support phonelor refer to the ThinkCentre Safety and Warranty Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available Machine type and model Serial numbers of your hardware products Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services 72 User Guide If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at
48. eting the parts replacement on page 43 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 24 User Guide 7 Turn on the computer and all attached devices m What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 43 Replacing the power supply assembly r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the power supply assembly To replace the power supply assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Disconnect the power supply assembly cables from the system board and all drives See Locating parts on the system board on page 11 4 Release the power supply assembly cables from the cable clips and ties in the chassis Chapter 2 Installing or replacing hardware 25 5 Lay the computer on its
49. evice Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach a keyboard that uses a PS 2 keyboard connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Used to attach a device that requires a USB connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Used to attach a VGA monitor or other devices that use a VGA monitor connector Chapter 1 Product overview 9 Locating components shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 14 f Figure 3 Component locations Heat sink and fan assembly El Battery A Memory modules Cover presence switch also called intrusion switch Optical drive H Rear fan assembly E Front audio and USB assembly E Power supply assembly E PCI card
50. external USB hard disk drive On a network drive On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system do the following 1 3 From the Windows desktop click Start All Programs gt ThinkVantage gt Rescue and Recovery The Rescue and Recovery program opens In the Rescue and Recovery main window click Launch advanced Rescue and Recovery gt Back up yo
51. gnal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer e The monitor power cord is correctly connected to the monitor and to a working electrical outlet e The monitor is turned on and the brightness and contrast controls are set correctly e The computer voltage matches the voltage available at the electrical outlet for your country or region e If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the computer e No keys are stuck The mouse does not work Verify that The computer is turned on The mouse is securely connected to a USB connector on the computer e The mouse is clean Refer to Cleaning an optical mouse on page 68 for further information Copyright Lenovo 2010 65 Symptom Action The operating system does not Verify that start e The startup sequence includes the device where the operating system resides system is on the hard disk drive For more information Note For SMC computers you might receive the error message No operating system found Press F1 to repeat boot sequence In this case press Ctrl Alt Delete instead of F1 to establish a connection to the storage area network where your operating system is stored Verify that the us
52. he slot Figure 9 Removing a PCI card Notes a Ihe card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b Ifthe card is held in place by a retaining latch press the card retaining latch as shown to disengage the latch Grasp the card and then gently pull it out of the slot 5 Remove the new PCI card from its static protective package 6 Install the new card into the appropriate slot on the system board See Locating parts on the system board on page 11 Note If you are installing a PCI Express x16 graphics card make sure the memory slot retaining clips are closed before you install the graphics card 18 User Guide 7 Pivot the card latch to the closed position to secure the PCI card Figure 10 Installing a PCI card Tr What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 43 Installing or replacing a memory module m Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com supp
53. ic disc from the optical drive when you complete the diagnostic process Cleaning an optical mouse 68 User Guide This section provides instructions on how to clean an optical mouse An optical mouse uses a LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a Ifthere is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Chapter 7 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Online Books folder Note The Online Books folder is only available on computers that have an internal hard disk drive and preinsta
54. ick Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives 3 You can also run the PC Doctor for Rescue and Recovery diagnostic program after using a rescue medium to recover the computer from failures and gaining access to the Rescu
55. ion or replacement go to Completing the parts replacement on page 43 26 User Guide Replacing the heat sink and fan assembly r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink and fan assembly CAUTION Ay A The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Remove the computer cover See Removing the computer cover on page 14 2 3 Lay the computer on its side for easier access to the system board 4 Locate the heat sink and fan assembly See Locating parts on the system board on page 11 5 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on Chapter 2 Installing or replacing hardware 27 Carefully remove the four screws that secure the heat sink and fan assembly to the system board Note Carefully re
56. lease tab down slide the hard disk drive cage H to the rear of the computer and then pivot it outward Figure 22 Removing the primary hard disk drive 6 Remove the hard disk drive cage from the chassis by sliding it outward 7 Pull on the blue handle to release and remove the hard disk drive from the drive cage 8 Flex the sides of the blue bracket to remove the hard disk drive from the bracket 9 To install anew hard disk drive into the blue bracket flex the bracket and align pin H pin H pin E and pin H on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board jj on the bottom of the hard disk drive Figure 23 Installing the hard disk drive into the bracket 10 Slide the new hard disk drive into the drive cage until it snaps into position 30 User Guide 11 Align the drive cage pivot pin with the slot in the upper drive cage and slide the hard disk drive cage into the chassis 12 Connect the signal cable and the power cable to the new hard disk drive 13 Press down on the metal latch and pivot the drive cage into place and then slide it to the front of the computer until it snaps into position Note There are two arrows one on the upper drive cage and one on the hard disk drive cage The arrows are aligned when the hard disk drive is in the proper position Figure 24 Installing the primary hard disk drive Tr What to do next T
57. lled software from Lenovo The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide which provides information about your computer to help you set up use and maintain your computer It requires no Internet access to view the publication To view the publication click Start All Programs gt Online Books gt Online Books then double click the publication for your computer The publication is also available on the Lenovo Support Web site at http www lenovo com support Notes 1 The publication is in PDF version To view the publication you need to have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publication is available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on your computer download the desired language version from the Adobe Web site at http www adobe com Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely Note The Lenovo ThinkVantage Tools program is only available on
58. ment should verify the applicable data for their specific environment Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark CE Trademarks 76 User Guide The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Personal System 2 PS 2 Rescue and Recovery ThinkCentre ThinkVantage Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Intel Intel Core and Pentium are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others Index A a rescue medium creating and using 53 Administrator password 58 antivirus software 6 audio line in connector 9 audi
59. model and press Enter Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 2 4 5 Go to Ihttp www lenovo com support Do the following to locate the downloadable files for your machine type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS from the Refine results drop down list box to easily locate all the BIOS related links d Click the BIOS update link Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins Follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure 62 User Guide If the power to your computer is interrupted while the POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure commonly called
60. move the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly AA Figure 21 Removing the heat sink and fan assembly 7 10 28 User Guide Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board Alternate tightening each screw a small and equal amount until the heat sink and fan assembly is secured to the system board Do not over tighten the screws Co
61. nd understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium battery notice in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the battery See Locating parts on the system board on page 11 4 Remove the old battery Figure 18 Removing the old battery 5 Install a new battery Figure 19 Installing a new battery 6 Reinstall the computer cover and connect the cables See Compl
62. nect all power cords from electrical outlets 3 Disconnect the power cords Input Output I O cables and any other cables that are connected to the computer See 4 Remove any locking device that_secures the computer cover such as a padlock or an integrated cable lock Se ner cable oon pape head 5 Remove any thumbscrews that secure the computer cover 6 Press the cover release button on the side of the computer and slide the cover to the rear of the computer to remove the cover Figure 6 Removing the computer cover Removing and reinstalling the front bezel r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 Chapter 2 Installing or replacing hardware 15 3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 7 Removing the front bezel 4 To reinstall
63. nge 50 to 60 Hz Voltage selection switch setting 115 V ac High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac 4 User Guide Software overview This section describes the software preinstalled on the computers that have an internal hard disk drive and an operating system from Lenovo Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easil and securely For more information see Lenovo ThinkVantage Tools on page 69 Note The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo ThinkVantage Productivity Center The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up understand maintain and enhance your computer Note The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo Lenovo W
64. nnect the heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 43 Replacing the primary hard disk drive r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the primary hard disk drive if your computer has one For computer models that do not have an internal hard disk drive and use a remote hard disk drive accessed through the SMC Storage Array contact your network or storage administrator To replace the primary hard disk drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the primary hard disk drive See Locating internal drives on page 11 4 Disconnect the signal cable and the power cable from the hard disk drive Chapter 2 Installing or replacing hardware 29 5 Press the blue re
65. o line out connector 9 audio subsystem 1 backup and recovery operations 51 basic troubleshooting 65 battery replacing 24 boot block recovery 62 C cable lock security 45 changing password 58 startup device sequence 60 cleaning an optical mouse 68 CMOS clearing 46 components internal 10 computer cover removing 14 computer cover reinstalling 43 connector 9 connectors front 7 rear 8 considerations passwords 58 creating and using a rescue medium 53 creating and using recovery media 49 CRU completing the installation 43 customer support center 71 D deleting a password 58 Description 9 device drivers 44 installing 55 reinstalling 55 devices handling static sensitive 13 diagnostics programs using 71 diagnostics troubleshooting 65 DisplayPort connector 9 documentation using 71 drivers device 44 drives bays 11 specifications 11 Copyright Lenovo 2010 E environment operating 4 Ethernet 1 Ethernet connector 9 exiting Setup Utility 60 expansion 2 external options installing 14 F failure recovering from POST BIOS 62 features 1 flashing the BIOS 61 folder books online 69 front audio and USB assembly replacing 38 front bezel front bezel removing 15 front bezel reinstalling 15 front connectors 7 front fan assembly replacing 34 G getting help 69 information 69 service 69 H hard disk drive replacing 29 heat sink and fan assembly replacing 27 help and se
66. o work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 43 Replacing the secondary hard disk drive r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Note Depending on your model type your computer might come with a secondary hard disk drive bay for installing or replacing a secondary hard disk drive For computer models that do not have an internal hard disk drive and use a remote hard disk drive accessed through the SMC Storage Array contact your network or storage administrator Chapter 2 Installing or replacing hardware 31 32 User Guide This section provides instructions on how to replace the secondary hard disk drive To replace the secondary hard disk drive do the following 1 2 3 Turn off the computer and disconnect all power cords from electrical outlets Remove the computer cover See Removing the computer cover on page 14 Locate the secondary hard disk drive See Locating internal drives on page Disconnect the signal cable and the power cable from the hard disk drive Press the blue release button to r
67. ocedure to select a temporary startup device Note Not all discs hard disk drives and diskettes are bootable 1 2 Turn off your computer Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window displays release the F12 key Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Chapter 4 Using the Setup Utility program 59 Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right side of the screen 4 Press F10 to save and exit the Setup Utility program See Setup Utility program Exiting from the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Then do one of the following If you want to save the new settings press F10 to save and exit the Setup Utility program
68. ort This section provides instructions on how to install or replace a memory module Your computer has four slots for installing or replacing DDR3 DIMMs that provide up to a maximum of 16 GB system memory When installing or replacing a memory module use the following guidelines e Use 1 GB 2 GB or 4 GB DDR3 DIMMs in any combination up to a maximum of 16 GB Install memory modules in the sequence of DIMM 1 DIMM 3 DIMM 2 and DIMM 4 See Locating parts on the system board on page 11 Chapter 2 Installing or replacing hardware 19 To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the memory slots See Locating parts on the system board on page 11 4 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 16 5 Open the retaining clips a Figure 11 Opening the retaining clips If you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 12 Removing a memory module 20 User Guide 6 Position the new memory modul
69. p Utility program See Selecting a startup device on ae 55 It is important to create a rescue medium a recovery repair diskette and a set of recovery media as early as possible and store them in a safe place for future use 56 User Guide Chapter 4 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords The Setup Utility program might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program Then follow the instructions on the scre
70. page 43 Replacing the front fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the front fan assembly Note Not all computers have the front fan assembly To replace the front fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 15 4 Disconnect the front fan assembly cable from the power fan connector on the system board See Locating parts on the system board on page 11 34 User Guide 5 Release the two tabs that attach the front fan assembly to the chassis as shown and then completely remove the front fan from the chassis Figure 28 Removing the front fan assembly 6 60 4 0 0 20 O E o of 60 00 o 60 0 0 6 0 080 g6 0908020 07 0 0 0 0 62020000 SP 00000 CM 5500 Z 50 00050 L o 09000000 00505059908 o 0209000 9909000 05030 DIN 0 5090 030 o So Chapter 2 Installing or replacing ha
71. rdware 35 36 User Guide 6 Insert the two tabs of the new front fan assembly into the corresponding holes in the chassis and press the other two tabs through the holes until the front fan assembly is secured in place NS 99008 s III es o Figure 29 Installing the front fan assembly 7 Connect the front fan assembly cable to the power fan connector on the system board r What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 43 Replacing the rear fan assembly r Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the rear fan assembly See Locating components on page 10 4 Disconnect the rear fan assembly cable from the system fan connector on the system board See
72. rs on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors on the front of your computer on page 7 or Figure 35 Connecting the USB keyboard or mouse Tr What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 4 Using To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See on page 10 for the locations of various components in your computer 2 If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 15 3 Make sure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover Chapter 2 Installing or replacing hardware 43 4 Position the computer cover on the chassis so that the
73. rvice During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available Chapter 7 Getting information help and service 71 These items are not covered by the warranty Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the ThinkCentre Safety and Warranty Guide that comes with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numb
74. rvice 71 getting 69 important safety information v information getting 69 important safety v resources 69 safety 70 warranty 70 Input Output 1 0 features 2 installing device drivers 55 installing options memory module 19 PCI card 16 security features 44 internal drives 1 internal speaker replacing 40 77 K keyboard connector 9 keyboard replacing 42 L Lenovo ThinkVantage Toolbox 66 Lenovo ThinkVantage Tools 69 Lenovo Web site 71 Lenovo Welcome 5 70 locating components 10 M media creating and using recovery media 49 memory module installing replacing 19 system board 19 Microphone connector 9 mouse connector 9 mouse replacing 42 N notice television output 76 notices 75 O online books folder 69 operations backup and recovery 51 optical drive replacing 21 optical mouse cleaning 68 P padlock loop 46 parts replacement completing 43 password Administrator 58 considerations 58 Power On Password 58 setting changing deleting 58 password protection 46 passwords erasing 46 lost or forgotten 46 passwords using 57 PC Doctor for Rescue and Recovery 67 PCI card 16 installing replacing 16 slots 16 physical specifications 4 power Advanced Configuration and Power Interface ACPI support 2 features 2 power supply assembly replacing 25 power on self test POST 61 Power On Password 58 productivity center ThinkVantage 70 programs updating system 61 protection
75. s you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices diagnose computer problems create bootable diagnostic media update system drivers and view system information e To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt System Health and Diagnostics Follow the instructions on the screen e To run the Lenovo ThinkVantage Toolbox program on the Windows Vista operating system or the Windows XP operating system click Start gt All Programs gt ThinkVantage gt Lenovo ThinkVantage Toolbox Follow the instructions on the screen 66 User Guide Follow the instructions on the screen For additional information refer to the Lenovo ThinkVantage Toolbox help system PC Doctor for Rescue and Recovery The PC Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer Use the PC Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system To run the PC Doctor for Rescue and Recovery diagnostic program from the Rescue and Recovery workspace do the following 1 Turn off the computer 2 Repeatedly press and r
76. space and choose from a variety of recovery operations Attention When you use Product Recovery discs to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings During the restore process you will be given the option to save one or more files currently on the hard disk drive to other media before the data is deleted To use Product Recovery discs on the Windows XP operating system do the following Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key Insert the boot disc into the optical drive Select the optical drive with the boot disc as the startup device and press Enter After a short delay the Rescue and Recovery workspace opens On the Rescue and Recovery menu click Restore your system Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup In a protected area of your hard disk drive On the secondary hard disk drive if a secondary hard disk drive is installed in your computer On an attached
77. ssword considerations Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Controller When this feature is set to Disable all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and cannot be accessed External SATA Port When this option is set to Disable the device connected to the External SATA connector cannot be accessed To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on From the Setup Utility program main menu select Devices Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device e Select ATA Drive Setup to enable or disable an internal or external SATA device Select the desired settings and press Enter Press F10 to save and exit the Setup Utility program See Setup Utility program on page 60 Selecting a startup device If your computer does not start up from a device such as the disc diskette or hard disk drive as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this pr
78. t on the system board for a discrete graphics card Audio subsystem Integrated high definition HD audio Audio line in connector audio line out connector and microphone connector on the rear panel Microphone connector and headphone connector on the front panel Internal speaker installed in some models Connectivity 100 1000 Mbps integrated Ethernet controller e PCI Fax modem some models System management features Ability to store power on self test POST hardware test results Automatic power on startup Desktop Management Interface DMI Intel Active Management Technology AMT available on some models Intel Matrix Storage Manager Preboot Execution Environment PXE Secure Managed Client SMC some models System Management SM Basic Input Output System BIOS and SM software Wake on LAN Wake on Ring Windows Management Instrumentation WMI Input Output I O features 9 pin serial port one standard and one optional Eight USB Universal Serial Bus connectors two on the front panel and six on the rear panel One Ethernet connector One DisplayPort connector not applicable on some models One VGA monitor connector not applicable on some models One Personal System 2 PS 2 keyboard connector optional One PS 2 mouse connector optional Three audio connectors on the rear panel audio line in connector audio line out connector and microphone connector Two audio connectors on the
79. ter only applies to the computers that have a hard disk drive and preinstalled software from Lenovo There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system The product on the recovery media may be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media on different operating systems Note On the
80. that any security cables you installed do not interfere with other computer cables Integrated cable lock An integrated cable lock sometimes referred to as the Kensington lock can be used to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key The cable lock also locks the buttons used to remove the computer cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com suppor Figure 37 Integrated cable lock Chapter 2 Installing or replacing hardware 45 Padlock Your computer is equipped with a padlock loop so that the cover cannot be removed when a padlock is installed Figure 38 Installing a padlock Password protection To deter unauthorized use of your computer you can use the Setup Utility program to set a password When you turn on your computer you are prompted to type the password The computer cannot be used until a valid password is typed in Refer to Chapter 4 i ili e 57 for more information Erasing lost or forgotten passwords clearing CMOS 46 User Guide This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a
81. the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inwards until it snaps into position on the left side 5 To complete the installation go to Completing the parts replacement on page Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a PCI card Your computer has two standard PCI card slots one PCI Express x1 card slot and one PCI Express x16 graphics card slot To install or replace a PCI card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 14 16 User Guide 3 At the rear of the computer press the release button to open the card latch Figure 8 Opening the PCI card latch Chapter 2 Installing or replacing hardware 17 4 If you are installing a PCI card remove the appropriate metal slot cover If you are replacing an old PCI card grasp the old card that is currently installed and gently pull it out of t
82. uct overview 11 12 User Guide Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on Figure 5 shows the locations of the drive bays Figure 5 Drive bay locations HN WU The following list describes the type and size of the drive that you can install in each bay Bay 1 Maximum height 43 0 mm 1 7 inches Optical drive A Bay 2 Maximum height 43 0 mm 1 7 inches Optical drive Bay 3 Maximum height 25 8 mm 1 0 inch El Bay 4 Maximum height 25 8 mm 1 0 inch Bay 5 Maximum height 25 8 mm 1 0 inch y 8 3 5 inch card reader 3 5 inch secondary SATA hard disk drive 3 5 inch primary SATA hard disk drive Chapter 2 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle parts and other computer components carefully Handle PCI cards memory modules syst
83. ur hard drive and select backup operation options Follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program on different operating systems Chapter 3 Recovery information 51 e To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation e To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system do the following 1 From the Windows desktop click Start gt All Programs gt Think Vantage gt Rescue and Recovery The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click Launch advanced Rescue and Recovery 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and
84. ve will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system or the Windows Vista operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works On the Windows XP operating system you can use Product Recovery discs to restore your computer to the factory default settings perform a custom factory recovery or perform other rescue and recovery operations such as rescuing individual files You will be given the option to enter the Rescue and Recovery work
85. ws 7 operating system from Lenovo Power Manager The Power Manager program provides convenient flexible and complete power management for your ThinkCentre computer By using the Power Manager program you can adjust your power settings to achieve the best balance between system performance and power saving Product Recovery The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings Fingerprint Software The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk drive password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure user access A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer Seef Lenovo ThinkVantage Toolbox on page 68 for detailed information PC Doctor for Rescue and Recovery The PC Doctor for Rescue and Recovery diagnostic program is preinstalled on your hard disk drive It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardw
86. y of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support 38 User Guide This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following je 2 3 Turn off the computer and disconnect all power cords from electrical outlets Remove the computer cover See Removing the computer cover on page 14 Remove the front bezel See Removing and reinstalling the front bezel on Locate the front audio and USB assembly See Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 11 Note Make sure you note the locations of the cables when you disconnect the cables from the system board Remove the screw that secures the front audio and USB assembly to the chassis Figure 32 Removing the securing screw of the front audio and USB assembly 10 Remove the front audio and USB assembly from the chassis Install a new front audio and USB assembly into the chassis and align the screw hole in the front audio and USB assembly with the hole in the chassis Install the screw to secure the new front audio and USB assembly to the chassis Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page

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