Eagle ET-CSWESU2-BK storage enclosure
Contents
1. 2 Click Go on the desk bar and choose Utilities click Disk Utility 14 15 rwr wr Utilities I B iDisk 69 Network E PowerPC PUBLIC gA APPLICATI HS Desktop e alan J s Applications Documents lig Movies amp Music O Pictures a 4 qnems 2285 3 GB available 7 Under the Disk Utilities choose the new hard drive 1 and click Partition 2 Click Options to choose format other than Mac Extended 3 refer to Figure 1 at page 16 Choose the number of partition you want by clicking on the scroll bar 4 Name the new hard drive 5 Choose the Format 6 refer to Figure 2 at page 16 Define the Size if you want more than one partition or else leave it as default 7 Make sure the configuration is right and click Partition 8 00808 ST375064 0A Media C E 3 d 2S I O9 O00 n New Image f T Info Eject Log First Aid Erase Partition RAID Restore 53 233 8 GB Maxtor 66250R0 j E Messi 1 Volume Scheme Volume Information 8698 6 GB 57375064 0A 4 5 CINTRE if Current j Name CINTRE 1 Partition 6 2 Partitions Format MS DOS File System B 3 Partitions T 4 Partitions Size 698 54 GE SEE ROLES Locked for editing 6 Partitions Partitions 8 Partitions 9 Partitions 10 Partitions 11 Partitions 12 Partitions 13 Partitions Select the disk you want to partiti2. EAGLE TECH MAKES NO WARRANTY OR REPRESENTATION EXPRESSED IMPLIED OR STATUTORY WITH RESPECT TO ITS PRODUCTS OR THE CONTENTS OR USE OF THIS DOCUMENTATION AND ALL ACCOMPANYING SOFTWARE AND PARTICULARLY DISCLAIMS ITS QUALITY OR PERFORMANCE FOR ANY PARTICULAR PURPOSE 24 EAGLE TECH MAKES NO GUARANTEE THAT ALL DATA STORED ON EAGLE TECH PRODUCTS IS ALWAYS SECURE WIHOUT ANY RISKS OF DATA LOSS EAGLE TECH REMINDS YOU TO BACK UP THE DATA PERIODICALLY UNDER NO CIRCUMSTANCES SHALL EAGLE TECH BE LIABLE IN ANYWAY TO THE USER FOR DAMABES INCLUDING ANY SAVINGS LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISPING OUT OF THE USE OF OR INABILITY TO USE EAGLE TECH PRODUCTS OR RESULTING LOSS OF DATA FROM SUCH USE EAGLE CONSUS Service and Support If you need additional information or help during installation or normal use of this product visit out product support Web site at www eagle techusa com and choose from these topics Support Obtain warranty information warranty status RMA status access product specifications and technical tips Downloads Download installation software and drivers Contact Contact a support representative by email or phone When contacting Eagle Tech for support have your Eagle Tech product serial number model number system hardware and system software version available www eagle techusa com phone 626 956 4040 fax 626 810 4820 Eagle Tech Computers Inc 18539 East Gale Avenue
3. Although USB 1 1 cables work with USB 2 0 devices it is recommended that USB 2 0 certified cables be used with USB 2 0 peripherals and USB 2 0 PCI adapter cards Q What is FireWire400 A FireWire400 is also called as 1394A FireWire is registered by Apple Computer Inc FireWire800 is also known as 1394B It has the double transfer rate of FireWire400 Note FireWire800 is NOT backward compatible with FireWire400 be sure you get the right one 19 Q What is JBOD RAID A Redundant Array of Independent Disks RAID a collection of storage disks with a controller or controllers to manage the storage of data on the disks Just a Bunch of Disks JBOD is a disk array that without a controller it can combines different sizes of Hard Drive together Q Why need USB and FireWire A USB is for PC user while FireWire is for Mac user Most of the PC supports USB and most of the Mac supports FireWire Frequently Asked Questions Installation Q Why does the drive not power up A After connecting the power cord be sure to switch the Power switch to ON The USB cable has to be connected to the computer and the computer is turned ON Q Why is the drive not recognized under My Computer or on the computer desktop First of all make sure the external hard drive is turn ON A This is a common issue for a new unformatted hard drive The same problem might occur if the hard drive is not formatted to the recognizable format of the
4. n ET CSWESU2 BK Eagle Consus W Series SATA to USB2 0 amp eSATA External Storage System User Manual www eagle techusa com Getting Started Package Contents System Requirements Updating Your Operating System Handling Precautions Setting Up Enclosure Components Hard Drive Installation Connecting the External Hard Drive Connecting the Cables Powering Up the Hard Drive Partition amp Format the Hard Drive WINGOWS ouroesauiidvo E rU EE Ro irbet i nens Mac OS v 10 2 uoces EDT id Disconnecting the Hard Drive WindOWSs _ ccc cece ec cccececcuceccccucucaueucauee MaC Rae teetuueaameuscaeateedadcenccenuns cle Troubleshooting FAQ USB Firewire amp RAID Information FAQ Installation Appendix Regulatory Compliance Warranty Information EAGLE CONSUS Service and Support Understand EAGLE TECH Sub Brand 04 05 09 10 11 17 18 19 20 I Getting Started Thank you for purchasing EAGLE CONSUS W SERIES product Eagle Consus W Series SATA to USB2 0 amp eSATA External Storage System It will not only save you money but also space and time This user manual provides step by step installation instructions and other important
5. operating system Reformatting the hard drive will normally fix this issue See Formatting the Drive A If your system has USB 2 0 or FireWire PCI adapter card be sure that the appropriate drivers are installed before connecting your EAGLE CONSUS external storage product The drive is not recognized correctly unless USB 2 0 or FireWire root hub and host controller drivers are installed Contact the controller card manufacturer or motherboard manufacturer Q Why is the data transfer rate slow A Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or the system that does not support USB 2 0 Be sure to download the latest Service Pack If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information Q Why Windows will not allow me to safely remove my drive It keeps 20 reporting the drive is busy or in use A This is usually caused by a program that is trying to read from the drive Be sure to close all application before removing the drive Q Why there is delayed write failure on my Windows XP A Delayed write failure errors have many causes most of which are specific to individual computers However one of the most common causes is that some of the communication going between the computer and the external drive is blocked by a fi
6. City of Industry CA 91748 United States Thank you for choosing Eagle Tech products 28 8 Understand Eagle Tech Brand Product Eagle Tech sub brand Categories EAGLE V L T A 2 Power Supply External Storage Media Center PC Chassis SEAGLE pneptor EAGLE CERUS 20
7. FAT32 but in at least 2 evenly divided partitions for full detection 24 4 Appendix Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio television technician for help Notice 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the Equipment Notice 2 shielded interface cables if any must be used in order to comply wit
8. access the hard drive 16 5 Disconnecting the Hard Drive CAUTION To prevent data loss be sure to close all active applications before shutting down the drive Windows XP 2000 2003 Vista 1 Double click the Safely Remove Hardware icon in your system tray typically located on the bottom right corner of your desktop EM kE Oig P Select USB Mass Storage Device from the list and click Stop r1 EET Barca Hardware safely Remove Hardware icon The following window is displayed select the drive to be disconnected and click OK Stop a Hardware device Confirm devices to be stopped Choose OKto continue Windows will attempt to stop the following devices After the devices are stopped they may be removed safely e USB Mass Storage Device a 3 T 325082 3ND2 USB Device Important If other USB devices such as a portable flash drive are connected to your computer there may be multiple for USB Mass Storage Device Be sure to select the Eagle Consus device Click Close and turn the Power switch to OFF the devices Now you can safely disconnect the USB cable from your computer and the power cord from the electric outlet Windows 98SE 1 Close all the application on Windows 2 Be sure the drive isn t running press Power switch to shutdown the devices 3 Disconnect the USB cable from your computer Mac 1 Find the Removable Disk icon associated with drive you to disconnect and drag i
9. as File System Leave the 12 Allocation unit size as default Assign a name in Volume label Check the Perform a quick format to reduce format time Click Next Mew Partition Wizard Formal Pasbliam To 0rd data on fis partition you mast formaal it irst Choose whether you want io format this parition and if so what setings you want fo use De nel format thea partion a Format thes partion with the following setis Fae 3y3term NTFS Allocation unit sina Detauk Melorne label hir Yolum Peron a quick formant Enable fle and folder compression f Confirm your setting and click Finish Hew Partition Wizard Completing the New Partition Wizard You have successfully complied the New Paetbon Wizard You solectid dug folioveng eatis Partition type Primary pariton Disk salactad Disk 1 Paiton aim 156320 ME Onve letter or path Fin system NTFS Alocabon wrt soy Cetault Volume labot Hisa Volume fick teat Y yes Ta ieee Par asd cick Fink lt Back Finish camem 8 It would show the status as Formatting Ll Computer Management S Fle Acton vew Window Hep 8mm m bes Jill Computer Management Loc Volume Layout Mer ik system Took EN C Patmon Bast NTFS d Event Viewer SJ E Partition Bau Formatting 152 66 jg Shared Folders MJ Local Users and Group dil Performance Logs and JB Device Manage Sy Storage E Removabe Storage c c 55 85 GB NTFS Meath
10. ernal hard drive 21 x Windows B EEG 1 1 General Exceptions Aebeancd Helen k Correia 5 ethers windows Fiera i enabled for te connections seleched bioa To add excosphons for an indendual connecli n plecti and then chek Sehr Seong BA 124 Donnechon 3 Denai Lagging You tan cieste amp log fie Por noubleshootrg pumpata Setting ICMP With Inmeme Coria Messe Psotocol IDF the E etti GATEL A on a geben Gan eae etic ard Hale iriri Delauk Settings dene all Widows Foewall cellegs lo delaull dae c click Restore Dorinde Doro NM o ew If there is a pop up when trying to transfer data then click on allow option for requests from the USB or 1394 port That will open the USB 1394 ports Be sure to pay close attention to what you are allowing through your firewall you may not want to allow some programs access to your computer or the internet Important Be sure to enable the firewall after troubleshooting is complete 22 Q Why my Hard Drive isn t showing the same space as it listed according to A hard drive manufacturer This is very common question by everybody The answer is because there are two different definition of capacity of hard drive between hard drive manufacturer and Operating System company For example hard drive manufacturer define 1GB 1000MB but operating system company define 1GB 1024MB Therefore if you have a 250GB hard drive but it sh
11. ftware Update For more information regarding updating your system visit apple com macosx Handling Precautions EAGLE CONSUS products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking your Eagle Consus external storage kit Do not unpack the product until you are ready to install it Do not drop or jolt the product Do not move the external storage when it is powered up 2 setting Up You will need a 3 5 inch SATA Hard Drive Carefully follow the procedure to install the hard drive into the enclosure Note For pre installed Hard Drive EAGLE CONSUS enclosure please skip this chapter and proceed to Chapter 3 Connecting the Drive EAGLE CONSUS W SERIES Front and Rear View Power LED Access LED Power Switch Power Input USB Port amp Power Switch Turns the W SERIES on off a Hard Drive access light Indicates hard drive activity amp Power light Indicates device is on amp USB 2 0 port Connects to a computer USB port or USB hub amp eSATA port Connects to a computer eSATA port amp Power Input Connects to the AC DC power adapter Hard Drive Installation 1 Remove 2 screws from the rear 2 Unplug D1A Red Black cable HDD Access LED Connector and unplug D2A Blue Black cable Power LED Connector fro
12. h the emission limit CE Compliance for Europe This equipment has been tested and found to comply with the limits for European Council Directive on the approximation of the law of the member states relating to electromagnetic compatibility 89 336 EEC according to EN55022 Class B 25 Warranty Information Attention Eagle Tech Computers Inc is not responsible for consequential damages including loss or recovery of data This product contains no user serviceable parts Refer servicing only to Eagle Tech personnel Obtaining Service Eagle Tech values your business and always attempts to provide you the very best of service If the Product requires maintenance either contact the detailer from whom you originally purchased the Product or visit our product support Web site at www eagle techusa com for information on how to obtain a service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in appropriate shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping Eagle Tech product Your warranty will be void if your returned Product is shipped in anything
13. information regarding your EAGLE CONSUS product For the latest EAGLE CONSUS product information and news visit our Web Site at www eagle techusa com Package Contents Eagle Consus W Series SATA to USB2 0 amp eSATA External Storage oystem USB 2 0 cable eSATA eSATA cable g Installation CD amp AC power adapter amp User Manual USB 2 0 host required for Hi Speed USB 2 0 performance USB 2 0 is highly recommended because of the significant reduction in file transfer time compared to USB 1 1 To determine if your system supports USB 2 0 refer to your USB controller card documentation or contact your USB card manufacturer eSATA Cable DC AC Power Adapter USB 2 0 Cable System Requirements Hardware Pentium Il 200 MHz equivalent or newer for IBM compatible PC PowerPC G4 350 MHz or newer for PowerPC based Apple Computer Core or newer for Intel based Apple Computer Available High Speed USB 2 0 port SATA Hard Drive s Software Windows Windows 2000 Pro Server 2000 Server 2003 XP Vista Macintosh Mac OS X v 10 2 Note For highest performance and reliability EAGLE CONSUS recommends that you install the latest service pack SP and updates Updating Your Operating System Windows Go to the Start menu and select Windows updates For more information regarding updating your system visit windowsupdate microsoft com Macintosh Go to the Apple menu and select So
14. l extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is Eagle Tech s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of Eagle Tech for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if EAGLE CONSUS has been advised of the possibility of such damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state EAGLE TECH COMPUTERS INC SHALL HAVE NO LIABILITY TO YOU UNDER THIS LIITED WARRANTY IF THE PRODUCT IS INSTALLED AND USED IN AMANNER NOT SPECIFIED OR DESCRIBED IN THE PRODUCT SPECIFICATIONS OR DESCRIPTION THE PRODUCT HAS BEEN MODIFIED OR ALTERED IN ANY WAY BY ANY PARTY OTHER THAN EAGLE TECH OTHER THE FAILURE OF THE PRODUCT TO CONFORM TO ITS SPECIFICATIONS CAN BE ATTRIBUTED TO CAUSES THAT NOT THE RESPONSIBILITY OF EAGLE TECH
15. m Satus Gpodty E ysem Took E C Parton Basc NTFS Heakhy System 55 09 GB df Event Viewer 4 xy Shared Folders x SI Local Users and Group s Ad Performance Logs and Jl Device Manager OE Storage Removable Storage ly Dek Delfragmentet a Services and Applications 55 89 6B 55 69 GH NTFS rinine Healthy System T Disk 1 Hein 3 After New Partition Wizard launched then click Next 11 Haw Partition Wirard Welcome to the New Partition Wizard This wizard helps you creabe parsti n on basie disk A basic desk i5 a physical disk that contains primary partitions tended parsibens and logical des You can us any version at Vi indows or MS DOS te gam access io parihons on basic disks Tea ninue check Meat 4 On the next page choose your partition size then click Next Hew Partition Wizard apecifty Partition Size Chaos partiban suni that rs bevab n th rmaenmurm amd miner SFiS Maxium disk space in megabytes MB Miniman disk space in MB Part on size m MB ma men ence 5 After that please assign a drive letter for the new Hard Drive and go to Next New Partition Wizard Assn Dine Lener of Path For tatei access you tan asssgn a dove beter of dove path lo your partisan Assign the following drove homer Mount in the following empty NTFS folder C Do mot assign drive letter or deve pam Back Wes cancer 6 To format a Hard Drive Choose the NTFS
16. m controller board D2A Power LED Connector 3 J E E D1A HDD Access LED Connector 3 Pull out the Disk Mounting Tray and slice in the SATA hard drive to the SATA connector on the controller board 4 Tighten up Hard Drives with 4 screws 5 Plugin the Red Black Cable HDD Access LED Connector to D1A and Blue Black Cable Power LED Connector to D2A on the controller board D2A Power LED Connector m d i kE as CP mam t D1A HDD Access LED Connector 6 Slide the Disk Mounting Tray into the Enclosure f Put the bezel back and tighten up with 2 screws at the rear 8 External Hard Drive Installation Process Completed Connecting the External Hard Drive Attention gt Make sure power switch is OFF when attempt to connect DC power supply socket to the external hard drive gt Connect the USB or eSATA cable from the desktop laptop to the external hard drive properly before turn on the power switch DO PNOT connect USB and eSATA cable to the device at the same time This device does not support USB amp eSATA interface functioning at the same time in one PC or multiple PC This may cause damage of the device or hard drive Connecting the Cables 1 2 3 4 Connect the AC adapter cord to the DC power supply socket at the rear of the external hard drive Connect one end of the power cord to the AC adapter Connect the othe
17. on and choose a 14 Partitions volume scheme Click each volume represented in I5 Partitions the scheme and specify a volume name format I6 Partitions and size Click Partition 3 E Split Delete Options Revert Partition E Disk Description 5T375064 0A Media Total Capacity 698 6 GB 750 156 374 016 Bytes Connection Bus USE Write Status Read Write Connection Type External S M A R T Status Not Supported 2 USB Serial Number 30 Partition Scheme Master Boot Record Choose a partition scheme appropriate for the way you will use this disk C GUID Partition Table To use the disk to start up an Intel based Macintosh computer Apple Partition Map To use the disk to start up a PowerPC based Macintosh computer or to use the disk as a non startup disk with any Mac fe Master Boot Record To use the disk to start up DOS and Windows computers or to use with devices that require a DOS compatible or Windows compatible partition Default Cancel Figure 1 3 Options Choose the partition for you hard drive Click OK Y Mac OS Extended Journaled Mac OS Extended Mac OS Extended Case sensitive Journaled Mac O5 Extended Case sensitive MS DOS File System UNIX File 5ystem Free Space Figure 2 6 Format Choose the format for your hard drive 4 After the partitioning is done an icon with the Name you assigned should appear on your Desktop Just double click the icon to
18. other than the original packaging or Eagle Tech approved materials To conclusively establish the period of warranty check the warranty expiration serial number required via www eagle techusa com Eagle Tech is not liable lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession One Year Limited Warranty Eagle Tech warrants that the Product in the course of its normal use will be free from defects in material and workmanship for a period of one 1 year and will conform to Eagle Tech specification therefore This limited warranty period shall commence on the purchase date appearing on your purchase receipt Eagle Tech shall have no liability for any Product returned if Eagle Tech determines that the Product was stolen from Eagle Tech or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before Eagle Tech receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless authorized to do so by Eagle Tech accident or mishandling while in the 26 possession of someone other than Eagle Tech Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at Eagle Tech s option the repair or replacement of the Product The foregoing warranty shal
19. ows only about 237GB on Windows XP It is an interesting coincidence that every tenth power of two is approximately equal to every third power of ten This has resulted in two different definitions of these numbering systems The terms Kilobyte Megabyte Gigabyte etcetera can mean either of two different things depending on the context in which it is used Obviously this can and often does result in confusion especially in respect to hard disk size measurements where both measurements are often used Name Abbr Binary Binary Value Decimal Decimal Value Power Power 1 000 1 048 576 1 000 000 U Gigabyte 1 073 741 824 1 000 000 000 TeraByte 1 099 511 627 776 1 000 000 000 000 This is the industry standard and all major disk drive manufacturers employ this definition Capacity Calculations Different applications like FDISK CHKDSK Windows BIOS etc use different methods and numbering systems to calculate hard drive capacities The two most common numeric representations of the hard drive capacity are presented in the base 10 decimal and base 2 binary numbering systems The basic formula to calculate the capacity of a drive is Cylinders Heads Sectors 512 bytes per sector 23 This formula calculates a number representing the total number of bytes characters that can be stored on the hard drive This is a decimal number to convert this number to the decimal equivalent of the binary Megabytes MB or Gigaby
20. r end of the power cord to an electric outlet Connect one end of the USB 2 0 or eSATA cable to the USB port or eSATA port at the rear of the external hard drive Connect the other end of the USB cable or eSATA cable to an available USB port or eSATA port on your computer Power Switch Power Input USB 2 0 Port eSATA Port Powering Up the Drive Press the power switch to turn on the unit Wait 3 seconds after blue light illuminates Windows 2000 XP 2003 Vista Your operating system will automatically detect the external drive after a Found New Hardware message pop up Windows 98SE ME Note Eagle Consus does not provide any tech supports for Windows98 platform since Microsoft has discontinued Windows 98SE 1 Connect Eagle Consus External Storage to your Computer Turn on the power 2 Windows 98SE will detect a new device and activate Hardware Wizard then Click Next 3 Select Search for the Best Driver for your Device Click Next to continue 4 Insert the CD Driver in your CD ROM then Browse the CD Driver Contain and chose Win Folder Click Next 5 After installation Click Finish to restart your computer 6 Once installation completes you ll find USB Safe Remove icon in icon tray If the new hard drive doesn t appear in My Computer it means the USB hard drive is a brand new hard disk which does not contain any partition please format your Hard disk before using this device Mac OS X Your opera
21. rewall Windows XP SP2 has an added feature called a firewall which helps protect your system from being accessed from the outside This firewall feature is enabled by default when you install Service Pack 2 and it can block transfers from to the external drive This normally happens on the 1394 port but has also been seen on the USB port As a troubleshooting step TEMPORARILY disable the firewall and transfer data to and from the drive This will confirm if the firewall is the cause of the delayed write error you are seeing To disable the Firewall in Windows XP SP2 Go to Start gt Control Panel gt Double click the Windows Firewall gt Select the Off option and Click OK 7 Windows Firewall Geneal Exceptions Advanced VET eb BRL compuli ca orl PD FN ed u lir girer bi sinis ocaagh Lr ier s ewe E Con recommended UM ailin m ad quads smears In alipi le sapr of Loss BAT an hm fele ER Lab Delect that when uou connect h pubit rvez mi esi pecurme locaton Hah rhe E rou wll xA be recited eben Wrst seal blocks t pregnant Selections onthe Excephiont bab wall be ap ix CONF mot recommended ced Liane his wi Dung off windows Fi mont p His Up ex iries Pate D yuu aod rina Wha else should know about windoz Firewall If this fixes the issue then go to Advanced tab and uncheck the 1394 connection and or USB connections to disable firewall on those connections Be sure it is the connection for your ext
22. t to the Trash icon on your desktop it would turn to Eject icon ETGGL 2 After the disk icon disappears from the desktop press the Power button to turn off your drive Now you can safely disconnect the USB or FireWire cable from your computer and the power cord from the electric outlet 6 Troubleshooting To search the EAGLE CONSUS technical support knowledge base and to view a complete list of FAQs for your operating system visit our support Web site at www eagle techusa com Frequently Asked Questions USB FireWire JBOD and RAID Information Q What is High Speed USB A Hi Speed USB is another name for USB 2 0 which provides transfer rates up to 40 times faster than USB 1 1 Upgrading to USB 2 0 is highly recommended because of the significant reduction in file transfer time versus USB 1 1 Q How do I determine whether or not my system supports USB 2 0 A Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 2 0 controller is built in the motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information Q What happens when a USB 2 0 device is plugged into a USB 1 1 port or hub A USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full speed of up to 12Mbps Q Can USB 1 1 cables be used with USB 2 0 devices A
23. tes GB this value must be divided by the decimal value of a binary MB or GB The decimal equivalent of 1 MB 2 is 1 048 576 and 1 GB 2 is 1 073 741 824 Example for a 3 5 GB hard drive 6 800 16 63 512 3 509 452 800 bytes or 3 5 GB using 10 or decimal values The equivalent in binary MB is 3 509 452 800 1 048 576 3 346 MB The equivalent in binary GB is 3 509 452 800 1 073 741 824 3 268 GB 160GB shows roughly 150GB 200GB shows roughly 186GB 250GB shows roughly 237GB Note Disk size may differ for different products The above space shown is for reference purpose only Please check with hard drive manufacturer for more details on drive space Q My Hard Drive is showing 2 drives which are 191GB one is 45GB respectively but ordered a single 250GB hard drive A This is common because the hard drive is formatted to FAT 32 files system which only supports the maximum capacity of 200GB per partition Therefore a 250GB hard drive formatted to FAT32 can only be done by formatting to 200GB and 50GB respectively Q My Hard Drive is showing only 137GB but I ordered a larger hard drive This is very common if you did not update your Windows 2000 XP to the latest service pack For Windows 98SE ME there is a driver for supporting large hard drives for the designated brand of hard drive used like Maxtor seagate Western Digital If this does not help the only easy way is to format your hard drive in Windows 2000 XP in
24. ting system will automatically detect the external drive Once formatted the Hard Drive the Hard Drive icon will appear on the desktop 4 Partition amp Format the Hard Drive Windows XP 2000 2003 Note For formatted Hard Drive proceed to step 2 1 Click the Start button and click on Control Panel double click the Administrative Tools and then double click the Computer Management Computer Management fu nm fx al Fle Acton Wew Window Hep 8l x mpm id AXEGA B Computer Management Loc Layout Type He System Status _ Capacky Fre ils System Too i Patton Basic NTFS Heathy System 55 89 Ge 40 oj Event Viewer kJ Shared Foders MI Local Users and Group dil Performance Logs and JH Device Manager m Storage 4 tay Removabie Storage LL CCCCC OESS R C WF Dik Defragmenter peko es S Deck Management Basic C d Services and Applications 55 99 GB 535 83 Gt NTFS Online Healthy System PEEL 152 66 GB Unalocated Ti Ld l unalacaind Bl Primary partison 2 Click the Disk Management under Storage Your new Hard Drive should have the right capacity shown E g figure above Disk 1 is showing approximately 160GB Right click the Disk 1 and choose Initialize Disk Note If your Disk 1 is shown as Basic and Online skip this step T Computer Management fe Achion Vew Vindow Hep 0m m AEH 3j Computer Henagement Loc Voume Layout Type Fie Syste
25. y System Et 154 65 GB Formatting a B Friman pariban 9 When the status change to Healthy your new Hard Drive is ready to use 13 Lic Om puter Management Bl Fle Action Vew Window Help mm GP xm c ay ia Computer Management Loc Type Fie System Status Capacty 5 M System Took JC Patton Basc NTFS Heakhy System 55 89 GB Ed Event Viewer SNe Partition Bate NTFS Heathy 152 66 amp y Shared Folders 7 Local Users and Group El Performance Legs and Jl Device Manager EM Storage Ey Removable Storage E Disk Defragmenter l amp l Dek Management C ifa Services and Applications 55 55 89 GB NTFS i Heathy System New Volume E 152 66 GB NTFS heathy a Frai panion 10 Go to My Computer your new drive should be listed there and ready to use T My Computer ud Eg File Edit View Favorites Tools Help A Bark gt 2 PP Search ls Folders Hab aes e Ee A Name System Tasks Hard Disk Drives Iz View system informatian Th Add or remove aD Local Disk programs a F Local Disk g Change a setting S ocal Disk C Local Disk Mac OS X Note If the warning does not show up start at step 2 1 Awarning window will pop up for new and unformatted hard drive Click Initialize Skip Step 2 and continue at Step 3 Disk Insertion y The disk you inserted was not readable by this computer Initialize Ignore Eject
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