Sunix SER5037AL
Contents
1. to save the settings lw Enable 128 Byte FIFO buffers Receive Buffer Low 1 J High 112 Transmit Buffer Low 1 a 7 High 128 23 dip 9 Appendix This chapter shows some problems that user came with usually Also you can check it if the PCI serial board can not work properly in your system after following hardware and software installation steps In addition you could contact with us for detail technical product information In this appendix we cover the following topics Troubleshooting Product Family Contact Information 24 EN u SUNIX vw Troubleshooting 1 System fails to find the PCI serial board or COM port A It may cause by following issue a The board is not properly plugged into the PCI slot b Please clean the golden finger c The PCI slot is defective Please try other slots until you find one that works d The mainboard does not have an available IRG for the PCI serial board Enter the PC s BIOS and make sure an IRQ setting is available in the PCI PnP settings e The board itself might be defective You can try another mainboard testing this board working or not 2 There is a blue screen when entry operation system A The possible reason is an IRQ or I O address conflict with other PCI bus adapters such as LAN or serial boards or with the system BIOS Refer to the corresponding problem in the previous FAG for solutions 3 There are some exclamation marks in devi2. Offline Files Den and 2 In the Device Manager window you should see this board under Multifunction adapters 8 port RS 232 Serial Card in this example You should also see SUNIX COM port under Ports COM amp LPT E d Multifunction adapters 00 SUNIX 8 Port Serial Card ch l Ports KOM en Y SUNIX COM Port COM7 Y SUNIX COM Port COM8 E u SUNIX y Linux Driver Install This installation guide describes the procedures to install the PCI serial board in Linux kernel 2 4 x and 2 6 x Please refer to snx Vx x x x tar gz for driver installation detail in CD Driver Linux folder directory PCL 10 Linux 1 Driver install Please create a directory under root directory e g temp do commands cd mkdir temp After get driver file snx Vx x x x tar gz Copy file to temp directory then extract and install do commands cp snx_Vx x x x tar gz temp cd temp tar xviz snx_Vx x x x tar gz cd temp snx make clean make install kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk If system is Suse 9 0 and errors occur when make clean make install do commands cd usr src linux make cloneconfig make dep then do make clean make install again in temp snx kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Load driver module do command modprobe snx or insmod temp snx driver snx ko snx o for kernel 2 4 19
3. equipment and other serial devices for the PC and compatible systems This board offers a reliable and high performance solution for serial multi port communications The following topics covered in this chapter Overview Package Checklist Product Features Product Specifications 009 E u SUNIX y Overview Thanks for purchasing SUNIX Universal PCI Multi Port Communication Board it is compatible with RS 232 V24 standard serial interfaces User can expand Multi RS 232 ports on PC based system by installing in PCI or PCI X slots Each port has on chip hardware and software flow control a built in 128 byte Tx Rx FIFO and WHQL certificated device drivers This board is designed with SUNIX 16C950 UART controller and as well built with many of SUNIX advanced features and technologies making it the best solution for commercial and industrial automation applications Package Checklist Please check if the following items are present and in good condition upon opening your package Contact your vendor if any item is damaged or missing 1 Hardware Serial Communication Board RS 232 Universal PCI Multi Port Communication Board x 1 Cable Depend on what product you bought 4 ports PCI series DB44M to 4 ports DB9 25 Male Cable x 1 8 ports PCI series DB62M to 8 ports DB9 25 Male Cable x 1 2 CD Driver 3 Quick Installation Guide 4 User s Manual This document E u SUNIX y Product Features Expands Multi RS 2
4. installed and the PC boots up system will detect the PCI Serial card and prompt for driver installation wizard please choose cancel 2 Put CD driver bound with product in your CD DVD ROM drive Please select autorun exe then select Driver Installation CD Drive F SUNIX_IO_V1 0 T E Always do this for software and games Open folder to view files using Windows Explorer Set AutoPlay defaults in Control Pane F Macromedia Flash Player 7 File View Control Help a gt sun x v Driver Installation Company Profile e Catalogues 14 F Macro CU ash Player 7 ren Driver Installation NE PCI Express Sr x A er Bluetooth 4 Please select the O S version you are using such as Windows Vista Then system will process the driver installation step automatically A Main Page Back PCI PCI 104 Driver ce42 ceso ce6 o D 98 95 ME D nr Manual Power UO PCI 104 e PCi 104 Serial Parallel Multi O 15 Welcome to the SUNIX Multi I O Card Driver Installer This wizard will walk you through updating the drivers for your SUNIX Multi 1 0 Card To continue click Next 6 Click Finish to end installation steps If SUNIX I O card install correct in your system you can read V icon in this picture Completing SUNIX Multi I O Card Driver Installation Wizard The drivers were successfully installed on this compute
5. lt p Check driver module do command Ismod grep snx Unload driver do command t rmmod snx 2 Device node creation Each serial port has one device node which is named ttySNX maximum up to 32 serial ports Each parallel port has two device node which is name Ip and parport This step will backup Ip2 Ip3 and parport2 parport3 to Ip bak and parport bak in dev for your system first Then create Ip2 Ip3 and parport2 parport3 in dev for sunix driver maximum up tp 2 parallel ports This setp will be done when do make clean make install if device nodes aren t in dev do commands cd temp snx snxmknod snxmknod This will create device nodes in dev lf there are more than two boards installed serial port device nameing convention please refer to F1 20 lt p 4 Port Configuration This chapter shows all Serial COM port settings that user came with usually such as COM port number FIFO length size baud rate IO address and others The following topics covered in this chapter Configure Serial Port Settings COM Port Number Settings COM I O Resource FIFO Settings 994 21 Configure Serial Port Settings After the board and serial port drivers are installed please refer to following instructions to configure Serial COM settings 1 Please launch the Device Manager 2 Right click the SUNIX Serial Card item from the Multifunction adapters sub tree and c
6. 15 2Kbps 921 6Kbps 115 2Kbps 921 6Kbps 115 2Kbps 921 6Kbps 115 2Kbps 921 6Kbps 115 2Kbps 921 6Kbps ESD Protection 15KV 2KV 15KV 2KV 15KV 2KV 15KV 2KV 15KV 2KV 15KV 28 Power output 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V 5V 12V Bracket Standard Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Low profile Standard Model NO SER1600A SER5066A SER5066AL SER5066U SER5066UL SER5066H SER5066HL SER5066UH SER5066UHL SER5056A SER5056P SERSO56AL SER5056PL SER5056U SER5056UL SER5056H SER5056HL SER5056PH SER5056UH SER5056UHL SER5056PHL SER5037A SER5037P SER5037U SER5037AL SER5037PL SER5037UL SER5037H SER5037PH SER5037UH SER5037HL SER5037PHL SER5027A SER5027P SER5027AL SER5027PL SER5027H SER5027PH SER5027HL SER5027PHL SER5027U SER5027UL SER5027UH p RS 232 ExpressCard Interface Connecter ESD Protection DB44 Female 921 6Kbps DB9 Male 32 CardBus Interface Connecter Baud Rate ESD Protection DB44 Female 115 2Kbps DB9 Male 32 PCI 104 Interface RS N RS N 5x2 Pin Header 115 2K
7. 32 serial ports on the system High performance SUNIX 166950 compatible UART controller on board Ultra low power consumption design for Green Environment Compliance with PCI 33MHz Version 3 0 2 3 2 2 2 1 specification Supports both 64 bit PCI X amp 32 bit PCI bus slot Data transmission speeds up to 115 2Kbps 921 6Kbps Optional On chip hardware auto flow control to guarantee no data loss Built in 2KV ESD protection for all serial signals 15KV ESD Optional Plug n Play I O address and IRQ assigned by BIOS Certified by CE FCC RoHS and Microsoft WHQL approval Support Microsoft Windows Linux and DOS Note SUNIX High Speed RS 232 Card H Version supports 15KV ESD protection for each signal and 921 6Kpbs baud rate setting Please refer to the Chapter 5 Appendix Product Family for detail Al AC SUNIX w Product Specifications Serial Communication TxD RxD RTS CTS DTR Interface RS 232 Signal DSR DCD RI GND Controller SUNIX SUN1999 ZER 50bps 115 2Kbps 16C950 UART Compatible 921 6Kpbs Optional Universal PCI 64 32bit z Ke PCI Spec Ver3 0 2 3 2 2 2 1 Stop bit Wie No of Port 1 2 4 8 16 port Parity even odd none mark space Flow IRQ amp 10 Assigned by System Control None Xon Xoff RTS CTS FIFO 128byte Hardware Connector DB9 25 Male Protection 2KV ESD protection for each signal Human Body Model HBM 15KV ESD Optional Driver Support Microsof
8. USER S MANUAL Universal PCI RS 232 Communication Board English Version Second Edition October 2009 SUNIX Co Lid Tel 886 2 8913 1987 Fax 886 2 8913 1986 Http www sunix com tw info sunix com tw LE Fe gt sumx Universal PCI RS 232 Communication Board User s Manual Copyright Copyright 2009 SUNIX Co Ltd All Rights Reserved No part of this publication may be reproduced transcribed stored in a retrieval system translated into any language or transmitted in any from or by any means photocopying manual or otherwise without prior written permission from SUNIX Disclaimer SUNIX shall not be liable for any incidental or consequential damages resulting from the performance or use of this equipment SUNIX makes no representations or warranties regarding the contents of this manual Information in this manual has been carefully checked for reliability however no guarantee is given as to the correctness of this content In the interest of continued product improvement this company reserves the right to revise the manual or include change in the specifications of the product described within it at any time without notice and without obligation to notify any person of such revision or changes The information contained in this manual is provided for general use by the customers Trademarks SUNIX is a registered trademark of SUNIX Group All other trademarks or registered marks in this manu
9. al belong to their respective owners Safety Information 1 Keep this User s Manual for future reference 2 Always read the safety information carefully 3 Keep this equipment away from direct sunlight or in humid or damp places 4 Do not place this equipment in an unstable position or on vibrating surface before setting it up 5 Do not use or place this equipment near magnetic fields televisions or radios to avoid electronic interface that affects device performance EN u SUNIX vw Table of Contents Chapter 1 idee Le Et WO nn EEE EEE E 4 OVEN eege 5 Package CC CISD E 5 FOGG AE 6 Product ee e CN 7 Chapter 2 Hardware INS tall QO n MALTESE enveustdexiecsecdcnigereuseenens 8 Hardware Installation ccccccssssccccssececceesceccesseeceeeeeseegeeeseueeesseeeesseneeeees 9 Pin Assignment nennen nennen nenne nnennnn nennen nennen nennen nennen 10 Chapter 3 EICH INStall Le ME 13 Windows Driver Install 0 0 cece cece cceccccucccencccccececaversrersssssssreseseseteeres 74 Windows Driver Uninstall cccccccseeeeeeeeeeeeeeee caceeeeeesaeeeeeeesaeaeeeeeeeaaees 17 Windows Verify Installation ccccceccccssseeeeeseeeeeeeeeeeesaeeeeesseneeesaeeeeesaeneeeeas 18 LAU aal EE 19 Chapter 4 Port Configuration We EEE EEE ENER ANAE REN SERHINGERFBEIEERAREORRRNS 21 Configure Serial Port Settings use le COM Port Number Settings nennen 23 COM KEE eegene 23 FI OS Se eee e
10. bps 29 Bracket Bracket Connecter Baud Rate ESD Protection Model NO ECS4000 ECS2000 ECS1000 Model NO CBS4000 CBS2000 CBS1000 Model NO SER5337A SER5356A SER5366A E Se SUN PCI Express Interface Baud ESD Surge Isolation 600W 2 5KV 600W 2 5KV 600W 2 5KV DB9 Male 921 6Kbps 15KV a PCI Interface Baud ESD Surge Isolation DB79 Female DB44 921 6Kbps 15KV RENE 600W 921 6Kbps 15KV ec 600W 921 6Kbps 15KV M 600W 921 6Kbps 15KV et PCI 104 Interface Baud ESD Surge Isolation i 600W 2 5KV i 600W 2 5KV Header A 5x2 Pin A 600W 2 5KV DB44 Female sch D 30 Model NO IPC E2108SI IPC E2108 IPC E2104SI IPC E2104 IPC E2102SI IPC E2102 Model NO IPC P2116 IPC P2108SI IPC P2108 IPC P2104SI IPC P2104 IPC P2102SI IPC P2102 d Model NO IPC B2108SI IPC B2108 IPC B2104SI IPC B2104 IPC B2102SI IPC B2102 Isolation E Protection Model NO 600W IPC E3108SI Female Ds IPC E3108 600W IPC E3104SI Female JI IPC E3104 RS 232 422 485 PCI Interface Baud ESD Surge Isolation 600W IPC P3108SI 921 6Kbps 15KV 6w 600W IPC P3104SI 4 DB44 921 6Kbps 15KV Female AE IPC P3104 31 gt sumx Contact Information Customer satisfaction is our number one concern and to ensure that customers receive the full benefit of our products SUNIX services has been set up to pro
11. ce manager and serial ports can not work properly E Ports COM amp LPT A SUN1699 Serial Port COM i SUN1699 Serial Port COM4 A It caused by the wrong driver installing or hardware settings Please turn off your computer firtly and re install hardware and software especially re install the correct driver 4 Should enable auto flow control features A Enable Auto CTS RTS Flow Control means the CTS RTS flow control is controlled by hardware automatically System will be more stable if the function is enabled Please make sure your serial device and cable wiring before enabling the hardware flow control function 25 a SUNIX w 5 How large FIFO length I should set A FIFO First in First out buffers are used to reduce the frequency of interrupt processes for UART chips The size of the buffer will determines the number of times the cards need to interrupt the computer s CPU in order to process a string of data With larger FIFO buffer size there is more data flow and less interruption to the CPU therefore allowing the CPU to be free to handle other more crucial tasks Set the Receive Transmit Buffer to higher value will get faster performance because the interrupts will be reduced but the time for interrupt service routine will become shorter The receive buffer overflow will be easily happened if the CPU speed is not enough to handle If the system is not Stable select the lower value to corre
12. ct problems Iw Enable 128 Byte FIFO buffers Receive Buffer Low 1 ame High 112 Transmit Buffer Low 1 High 148 26 E gt SUNIX Ww Product Family SUNIX provides kinds of RS 232 422 485 interface cards for customer selection including PCI Express PCI PCI 104 CardBus and ExpressCard Please refer to the product family table for reference RS 232 PCI Express Interface Baud ESD Power EY Connecter protection output Bracket Model NO N Standard SER1640A emale SER5466A DB62 Female Standard SES s 115 2 kbps SER5466AL SP SC 68 Low profile SES SER5466HL SER5456A Standard 5V 12V SER5456P 115 2 kbps SER5456AL Low profile 5V 12V SER5456PL 4 DB44 Female SER5456H Standard 15KV 5V 12V SER5456PH 921 6Kbps SER5456HL Low profile 5V 12V SER5456PHL SER5437A DB9 Male Standard 5V 12V SER5437P 115 2 kbps SER5437AL DB44 Female Low profile 5V 12V SER5437PL 2 SER5437H DB9 Male Standard 5V 12V SER5437PH 921 6Kbps SER5437HL DB44 Female Low profile 5V 12V SER5437PHL 27 Se UN RS 232 PCI Interface Connecter Mini SCSI 68 Female DB62 Female Mini SCSI 68 Female 5x2 Pin Header DB62 Female Mini SCSI 68 Female 5x2 Pin Header DB44 Female 5x2 Pin Header DB44 Female 5x2 Pin Header DB44 Female DB9 Male 5x2 Pin Header DB44 Female 5x2 Pin Header DB9 Male 5x2 Pin Header DB44 Female DB9 Male 5x2 Pin Header Baud Rate 921 6Kbps 1
13. e 23 Chapter 5 eiert E 24 Troubleshooting E 25 Product Family cccccecccecsseeeeseeeeeceeeeeeeeeeeeeseeeessaeeessaeeeesseeeeessaeeeesaaeeeeas 27 Orie eer re zes een 32 Designed for Designed for Designed for Designed for Microsoft Microsoft Microsoft Microsoft Windows XP Windows XP Windows Window x64 Edition Server 2003 Server 2003 x64 Editions d Ar CERTIFIED FOR CERTIFIED FOR Windows Windows Windows 7 Vista Server 2008 R2 The Designed for Microsoft Windows 32 64 bit operation system WHQL logo identifies products that meet Microsoft s quality standards SUNIX I O products carry with this logo and listed on Windows Catalog WHQL logo includes below operation system version Microsoft Windows Client Windows 2000 XP Vista 7 X86 X64 Microsoft Windows Server Windows 2003 2008 X86 X64 lt p 1 Introduction RS 232 Golden I O series a line of Universal PCI Multi port Serial Communication Board is designed for both 3 3V 5V and 32 64 bit PCI Bus with Plug and Play feature Its can be installed in virtually any available PC system and compatible with all major operating systems Users do not need to manually set jumpers to configure I O addresses and IRQ locations These boards offer independent serial ports for connecting terminals modems printers scanners cash registers bar code readers keypads numeric displays electrical scales data acquisition
14. eeees eeeseeeeeseeeeeeee MEETS EEE EEE salk WM O E u SUNIX y SUNIX 8 port RS 232 Card builds DB62F connector on board SUNIX DB62 Female 8 ports Serial Communication Boards Pin Assignment 2alas 8 so SAME 34 E alle RED 43 46 148151153 RS 232 ee ee EEE Ad HCCC 6 6 6 6 6 6 6 86 8 6 6 6 6 KSE 21 ege SUNIX 8 port RS 232 Low Profile Card builds DB68F connector on board SUNIX DB68 Female 8 ports Serial Communication Boards Pin Assignment TxD xD RTS RS 232 GTS S N J sefe G O Oo LI O O DT cb lt p 3 Driver Installation After installing the RS 232 Universal PCI Multi Port Communication Board in your system successfully please follow the step by step software installation guide to confirm how to install appropriate driver and configure the serial port settings The driver for PCI serial board supports Windows and Linux operating systems and you can select your requirement in the following chapter The following topics covered in this chapter Windows Driver Install Windows Driver Uninstall Windows Verify Installation Linux Driver Install gt o o 13 Windows Driver Install Please refer to following instructions to install the driver for the first time under Windows operation system You will need to plug the board in an available PCI or PCI X slot first before installing the driver 1 After the board is physically
15. ff and shut off the power to any peripheral Step 2 Remove the power plug from the plug socket Step 3 Remove the cover from the computer case Step 4 If fitted Remove the metal cover plate on the rear of a free PCI slot Step 5 Insert Universal PCI Multi Port Communication Board into the free PCI slot and screw it firmly on the bracket side Step 6 Place the cover back onto the computer Step 7 Insert the plug into the plug socket Pin Assignment This chapter provides the pin assignments for SUNIX Universal PCI Multi Port Communication Board as well as the pin assignments for the optional accessories Pin Header Pitch 2 0mm EHE 1 H Kn BE 25 DRBRZDM RJ45 Pin Header Note 8 port RS 232 card product line does not build RI signal 10 EN u SUNIX y SUNIX 2 port RS 232 Low Profile Card builds DB44F connector on board SUNIX DB44 Female 2 ports Serial Communication Boards Pin Assignment Se TxD 3 RxD 32 2 RS 232 GTS 31 S Se Oo See ee ee ee ee e e E E 8 EEE WWW E 6 8 8 8 6 8 8 8 86 8 EE j n O olololo z OIZ V O D CO S T 1 SUNIX 4 port RS 232 Card builds DB44F connector on board SUNIX DB44 Female 4 ports Serial Communication Boards Pin Assignment ben ee 5 2 e ele RS 232 CTS 31 35 39 43 DSR 18 34 38 42 GND 4 21 25 29 dep 17 22 26 30 ESO 1 5 9 13 RI 16 20 124 128 E ee ee eeeeee
16. lick Properties Update Driver Software Disable Uninstall Ul Multifunction adapters Scan for hardware changes HL SUNIX 8 Port Serial Card 3 On the Port Control tab select a port to configure Click OK to approve the settings for the selected port Click Apply to All to approve the settings for all COM ports SUNIX 8 Port Serial Card Properties oe 7 ooo General Port Control Driver Details Resources Resource Type Setting 0 Range DADOU 0xA007 IRA 19 Iw Enable 128 Byte FIFO buffers Receive Buffer Low 1 e High 112 Transmit Buffer Low 1 Seel High 128 COM Port Number Icoma e Wi Apply to All Defaults s a 22 COM Port Number Settings Under Port Number select a COM number to assign to the serial port Click OK to approve the settings for the selected port COM Port Number ICOM3 COMS fin use COM 10 in use Note In order to prevent system resource conflict do not select in use port COM UO Resource User can read the COM IO Range and IRQ located in system by selecting COM port Resource Type Setting COM4 10 Range ADD 4007 COMS Ra 19 FIFO Settings Select an Rx FIFO Trigger and Tx FIFO Size The default Rx FIFO Trigger is 112 bytes The default Tx FIFO Size is 128 bytes Click Apply to All to change this setting for all serial ports on the board Then click OK
17. r You can now connect your device to this computer f your device came with instructions please read them first Status SUNIX Co Lid SUNIX Ready to use w SUNIX Co Ltd SUNIX Ready to use 16 Windows Driver Uninstall Please refer to following instructions uninstall Multi O card driver 1 Click on the Programs and Features tab in the Windows Control Panel Start gt Controller Panel gt Programs and Features Programs and Features 2 Entry Uninstall or change a program page and double click Windows Driver Package SUNIX Co Ltd SUNIX Multi I O Controller to process driver uninstallation procedure CISA gt Control Panel Programs and Features Ko EE sf af Tasks View installed updates Get new programs online at Windows Marketplace View purchased software digital locker el Turn Windows features on or off Uninstall or change a program To uninstall a program select it from the list and then click Uninstall Change or Repair a Name Publisher Installed On a Windows Driver Package SUNIX Co Ltd SUNIX Mul SUNIX Co Ltd 9 1 2009 17 Windows Verify Installation You can use Windows Device Manager to verify proper installation 1 Click on the Programs and Features tab in the Windows Control Panel Start gt Controller Panel gt Device Manager Device Manager D Network and
18. t Client Microsoft Server Microsoft Embedded Linux DOS FreeBSD QNX IBM OS 2 SCO UnixWare Sun Microsystems XP Vista 7 X86 X64 2000 2003 2008 X86 X64 XP Embedded POS Ready 2009 Embedded System 2009 Linux 2 4 x 2 6 x DOS FreeBSD 5 3 5 5 6 0 6 4 QNX 6 3 2 6 4 0 WARP 3 WARP A UnixWare 7 1 3 7 1 4 Open Server 5 0 7 6 0 Solaris 10 Note Supported by special inquiry Regulatory Approvals Hardware Software Environment Operation Temperature Operation Humidity Storage Temperature EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 FCC Part 15 Class B RoHS Microsoft WHQL Windows Microsoft Client XP Vista 7 X86 X64 Microsoft Server 2000 2003 2008 X86 X64 O to 60 C 32 to 140 F 5 to 95 RH 20 to 85 C 4 to 185 F 7 dh 2 Hardware Installation This chapter includes information about hardware installation for RS 232 Universal PCI Multi Port Communication Board The following topics are covered 9 Hardware Installation 4 Pin Assignments Hardware Installation The hardware installation of PCI serial boards is easy to carry out Before inserting the card into the PCI bus please follow the detailed steps given below to install the PCI serial board in your computer Safety First To avoid damaging your system and boards make sure your PC s power is turned off before installing PCI card Step 1 Turn your PC s power o
19. vide technical support driver updates product information and user s manual updates The following services are provided E mail for technical support 00000 info Osunix com tw World Wide Web WWW Site for product information musti t http www sunix com tw 32
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