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Intermec CN50

1. Understanding the Status LEDs LED Color Description Notification Orange The CN50 is notifying you of a pending alarm or message Good Read Green The CN50 has successfully decoded a bar code Battery See Checking the Battery Status on page 7 Key Status Green Caps Lock is enabled if you have a QWERTY keypad Green function keys are enabled if you have a numeric keypad Amber Amber function keys are enabled Using the Imager The CNSO has two available area imagers shown in the next table with the minimum bar code size supported by each imager 16 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 Minimum Bar Code Sizes Imager 1D 2D EA11 5 mil 5 mil EA21 6 mil 10 mil The area imagers can perform these tasks e Read bar codes including 1D 2D and composite symbologies and postal codes For more information see Reading Bar Codes on page 18 e Capture signatures Use the imager to photograph signatures on business forms or to capture onscreen signatures or line drawings For more information see Capturing Signatures on page 19 e EA21 only Perform document imaging of full business forms such as bills of lading or invoices For more information see Capturing Documents on page 19 Understanding Bar Codes The CNSO ships with an internal imager to read and enter bar code data By default these bar code symbologies are enabled on the CNSO e
2. 0 0 eee 41 Loading aCertihicat esyauhs fnise de arr plate semitones win dab be 53 Disabling Security navnsatt Aas ret KROGEDAL Sue es Be As tage 54 Configuring the Phone 3 06 0 03 case aker er ker Roo eee ee see ens 55 Turning On the Phone Using the Wireless Manager 000005 55 Activating the CDMA Phone 0 ER cece I E EE LA 56 Values Required for CDMA Phone ttire rre EE ENAN CEN eee 57 Starting the Activation Wizard 0 eee ene ees 57 vi CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Contents Activating the CN50 on Sprint 0 eee es 57 Activating the CN50 on Verizon hrid vina 2c enna 58 Activating the UMTS Phone 0 00 e eens 59 Making a Phone Call u nostra tatere sangere tien Meare de wag EATA 60 Connecting toan TISPE rundes ads dae Roe ae Ga knekte had 61 Connecting to a Network With a VPN Server v peis 0 0 cece ees 62 3 Developing and Installing Applications 65 Developing Applications for the Computer 0 00 0 c cece 66 Packaging Your Application sanoni datae E EAEAN eee eee need 66 Choosing a Target Location 0 0 00 cece eect n ees 66 Installing Applications on the CNO esere eneee erene n O ens 67 Installing Applications Using SmartSystems Foundation Console 67 Installing Applications Using Microsoft ActiveSync 0 0 ee eee eee 67 Installing Applications Using a Scan to Connect B
3. AB24 3900 mAh 14 4 Wh AB25 4 65 V 3A Super capacitor supplies 5 minutes bridge time Environmental Specifications Operating temperature Storage temperature Recharge temperature Humidity Environmen tal rating 10 C to 50 C 14 F to 122 F 20 C to 60 C 4 F to 140 F 0 C to 45 C 32 F to 113 F 5 to 95 non condensing IP54 compliant Touch Screen Specifications Transflective TFT QVGA color with touch panel 240 x 320 pixels 8 9 cm 3 5 in diagonal active area 5 level LED backlight control with settings 84 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Appendix A Specifications Keypad Options e Numeric keypad e Alphanumeric keypad QWERTY Bar Code Symbologies The EA2 land EA11 imager supports all of the bar code symbologies listed in the next table Symbology Australia Post GS1 DataBar Omni Directional Aztec Infomail BPO Interleaved 2 of 5 Canada Post Japan Post China Post KoreanPost Codabar Matrix 2 of 5 Codablock A Maxicode Codablock F Micro PDF417 Code 11 MSI Code 39 PDF417 Code 93 Planet Code 128 GS1 128 Plessey DataMatrix Postnet Dutch Post QR Code EAN UPC Standard 2 of 5 EAN UCC Composite SwedenPost GS1 DataBar Expanded Telepen GS1 DataBar Limited TLC 39 CN50 Imager Reading Distances Typical reading distances are done in an office environment using office lights 4 lux Minimum distances are measured in the dark
4. The microSD card may not be installed correctly find the SDMMC Disk folder on the Insert the microSD card as described in Steps 2 CNSO through 4 of Installing a microSD Card on page 22 The microSD card may be damaged Try another microSD card The Battery status LED is on Ifthe battery status LED is a steady green the battery is more than 95 charged and computer is on a charger Ifthe battery status LED is blinking red then the battery is low Replace or charge the battery Ifthe battery status LED is a steady red the main battery is on charge CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 75 Chapter 4 Troubleshooting and Maintaining the CN50 Problem The computer appears to be locked up and you cannot enter data You tap the screen and nothing happens Problems With Wireless Connectivity Problem The CN50 is connected to the network and you move to a new site to collect data Your CNS50 now shows you are not connected to the network The CNSO appears to be connected to the network but the host computer is not receiving any information from the CNS0 Solution Press the Power key to turn off the computer then press the power key again to turn it on Cold boot the CNS0 For help see Cold Booting the CN50 on page 79 Try reloading the firmware For help see Updating the System Software on page 69 If the computer does not boot or reset contact your Interme
5. When the radio starts to authenticate the Network Password dialog box appears Enter a User Name and Password and select Save Password Optional In the Domain field enter the domain Press Enter 9 For Network Key Setting choose Automatic 10 Save your settings Configuring Static WEP Security With Microsoft Security Use the following procedure to configure static WEP security with Microsoft security 1 Make sure the communications and radio parameters on your CN50 are configured Aa u RR W N Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Network Authentication choose Open For Data Encryption choose WEP For Network Key Setting choose Enter Key and Index CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 7 For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs 8 For Network Key Index select the key you want to use for data transmission 9 Save your settings Loading a Certificate To use transport layer security TLS with WPA or 802 1x security you need a unique client certificate on the CN50 and a trusted root certificate authority CA certificate Certificates are pieces of cry
6. a Microsoft software component that interacts between applications and the GPS hardware Using the GPSID allows Intermec support for Extended Ephemeris which enhances GPS performance by e reducing the amount of time it takes your GPS receiver to acquire a fix e eliminating the need to obtain precise satellite data information from the GPS satellites As a Microsoft software component the GPSID also allows multiple applications to simultaneously access the GPS data stream e provides access to GPS data without requiring applications to recognize and parse NMEA syntax Using the GPSID Installed on the CN50 To use the GPSID installed on your CNS0 you need to configure the GPSID settings 1 Tap Start gt Settings gt System tab 2 Tap External GPS The GPS Settings screen appears CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 23 Chapter 1 Using the CN50 Settings J Yx x ok GPS Settings Choose the port that programs will use to obtain GPS data Any program that uses GPS will need to communicate with this port GPS program port COM4 v 3 On the Programs tab select the COM port that you want your programs to use to get GPS data from your CNS0 4 Tap the Access tab and select the Manage GPS automatically check box GPS Settings Windows Mobile manages access to your GPS device and allows multiple programs to obtain GPS data simultaneously IF you clear this check
7. pvk file which corresponds to the user certificate you selected To import a certificate from an IAS server Tap Web Enrollment b Enter the User Password and Server IP address to log into the server c Tap OK A dialog box appears asking if you want to load the root certificate d Tap OK The Enrollment Tool message box appears telling you that the certificate has been added e Tap OK to close the message box Disabling Security 54 If you choose not to use security with your wireless network you can disable it on the CNS0 Intermec recommends that you always set security in your network To disable security 1 Start Intermec Settings For help see Configuring the CN50 on page 28 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 2 Choose Communications gt 802 11 Radio gt Security Choice and select Microsoft Security An alert box appears telling you that you must save your settings and warm boot the CN50 for the new security choice to take effect 3 Choose Yes The CNS0 resets and starts with Microsoft Security as the Security Choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security 4 5 6 For Network Authentication choose Open 7 For Data Encryption choose Disabled 8 Tap OK Your settings are saved Configuring the Phone The CNSO supports two types of mobile wireless phone technol
8. using 38 V vehicle dock AV6 and AV9 described 92 Verizon activating 58 volume adjusting 11 icon illustrated 13 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual VPN connection creating 62 WwW warm boot performing 79 warm bootin troubleshooting 79 Wi Fi communications configuring 33 supported 2 window scanner cleaning 81 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Index wireless printer connecting to 37 wireless security 802 1x with Funk 44 troubleshooting 76 www intermec com Knowledge Central 74 manuals downloading xii xiii Product Support 74 warranty information xi 115 Index 116 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2010 Intermec Technologies Corporation All rights reserved CN50 Mobile Computer for Windows Mobile 6 1 User s Manual P N 935 022 004
9. Follow the instructions to calibrate the screen Cleaning the CN50 To keep the CNS0 in good working order you may need to clean the imager window color camera window and the touch screen Clean the windows and the touch screen as often as needed for the environment in which you are using the CN50 To clean the CNSO use a solution of one part ammonia and three parts water CN50 will void the warranty and may cause damage to the internal components There are no user serviceable parts inside the CN50 Opening the Caution To clean the image window camera window and touch screen Press the Power button to suspend the CNSO 2 Dip aclean cloth towel in the ammonia solution and wring out the excess 3 Wipe off the imager window camera lens and flash area Do not allow any abrasive material to touch these surfaces 4 Wipe dry CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 81 Chapter 4 Troubleshooting and Maintaining the CN50 82 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual A Specifications Appendix A Specifications Physical and Environmental Specifications CN50 Physical Dimensions Length Width Height Weight 15 4 cm 6 05 in 7 4 cm 2 93 in 2 8 cm 1 09 in 310 g 10 9 oz Power and Electrical Specifications Battery type Battery capacity Electrical rating Backup battery Rechargeable Lithium ion Li ion batteries 1950 mAh 7 2 Wh
10. MA MN AA MN AM CN TM MN MA MN MA ON CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 109 Appendix D Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code UPC A UPC E UPC E1 110 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Index 112 Numerics 802 11b g radio communications configuring 33 802 1x security with Funk 44 A AB24 and AB25 battery described 91 AC power adapter AE37 described 92 AC21 quad charger charging times 4 described 92 accessories described 91 Activation Wizard starting 57 ActiveSync connecting to a PC 31 installing applications 67 71 AD11 multidock described 92 AD23 charge only multidock charging times 4 described 92 AD24 Ethernet multidock charging times 4 AD27 single dock described 92 adjusting the speaker volume 11 AE36 vehicle power adapter charging times 4 AE37 AC power adapter charging times 4 described 92 aligning the touch screen 14 alphanumeric keypad See keypad applications developing for CN50 66 installing ActiveSync using 67 71 using microSD card 68 using Scan to Connect 68 using SmartSystems Foundation 67 troubleshooting 79 AR9 magnetic card reader described 92 authentication troubleshooting 76 AV6 and AV9 vehicle dock described 92 backlight settings configuring 12 backup power battery 3 bar code symbologies default settings 94 enabled by default 17 supported 85 bar codes imager configu
11. Security Use the following procedure to configure 802 1x security with Microsoft security 1 u on nu A 10 11 Make sure the communications and radio parameters on your CNS50 are configured Start Intermec Settings Choose Communications gt gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose Open For Data Encryption choose WEP For 802 1X Authentication choose TLS or PEAP If you choose TLS a Choose Properties gt Run App The Auth Settings box appears b Choose Select c Select your certificate from the list and press Enter The User Logon dialog box appears d Enter a User Name and a Domain If you choose PEAP a Choose Properties gt Run App The Auth Settings box appears b Select Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Enter a User Name and Password and select Save Password d Optional In the Domain field enter the domain e Press Enter For Network Key Setting choose Automatic Save your settings CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 49 Chapter 2 Connecting and Configuring the CN50 50 Configuring Static WEP Security With Microsoft Security Use the following procedure to configure static WEP security with Microsoft security 1 Make sure the communications and radio parameters on your CNS50 are con
12. States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright O 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty ii CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 004 10 2010 Revised to support new software enhancements and Korean product certification 003 4 2010 Added new CDMA radio activation procedures 002 2 2010 Revised to support the
13. connect to WiFi hotspots you may want to use Microsoft security To use Microsoft security you need to select it as your security choice For help see Selecting Microsoft as Your Security Choice on page 46 Selecting a Funk Security Profile You can define up to four profiles for Funk security Different profiles let your CN50 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 Note You can also use the Profile Wizard to configure most wireless security settings To start the Profile Wizard tap the iConnect icon in the lower right corner of the Today screen and select Tools gt Wireless Settings Selecting a Funk Security Profile Use the following procedure to select a Funk security profile Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Choose a profile A list of configurable settings appears A w N a Optional In the Profile Label text box enter a meaningful name for your profile Configure your security settings For help see the next sections Repeat Steps 3 through 5 for each profile you want to define Set an active profile by choosing it in the Active Profile list on MH UU Save your settings CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecti
14. e Directly on the CNSO using Intermec Settings This allows you to change only the settings on that computer For more information see Using Intermec Settings Directly On the CN50 on page 29 You can use the ScanNGo utility which is part of SmartSystems Foundation to quickly provide the CN50 with the minimal information necessary to connect to a secure network For more information see the next section Managing the CN50 With SmartSystems Foundation e You can use a third party device management product that supports the CNS0 such as the Microsoft System Center Mobile Device Manager For more information visit the Microsoft website at http msdn microsoft com en us default aspx You can use Imager Configuration Bar codes to enable or disable symbologies reset to factory defaults and set predefined imager modes For more information see Imager Configuration Bar Codes on page 105 Managing the CN50 With SmartSystems Foundation 28 SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems enabled devices including the CN50 simultaneously from a central server The SmartSystems console displays all SmartSystems enabled computers and peripherals in your network Through the Console you can e drag and drop configuration bundles operating system updates and firmware upgrades to multiple computers e create a golden device configuration to use when updating ot
15. gt Settings gt System tab gt the Backlight icon gt the Battery Power tab 2 With Turn off backlight if device is not used for checked select the timeout value 30 seconds or 1 to 5 minutes Using the Stylus The CNSO has a stylus for selecting items and entering information on the touch screen Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select options open or close applications or launch menus from the Command bar Drag Hold the stylus on the screen and drag across the screen to select text and images Tap and hold Tap and hold the stylus on an item to see a menu of actions available for that item On the pop up menu that appears tap the action you want to perform Understanding the Screen Icons Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information For information about the battery icons see Understanding the Battery Status on page 6 Some standard Microsoft icons are included in this table Computer Screen Icons Icon Description x The volume is turned off To turn the volume back on tap this icon and choose your setting The computer is connected to the network The computer is not connected to the network CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 13 Chapter 1 Using the CN50 Icon Description On The 802 11 radio is co
16. new EA11 imager 2 5G GPRS EDGE radio and increased RAM memory CN50 Mobile Computer for Windows Mobile 6 1 User s Manual iii CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Contents Contents Before Vou Begin ed L ne toy td ee xi Safety Informations sus dg eck sys rare Soha Ree hee dees sae xi Global Services and Support 0 EE EEE EA RAA EETA xi Warranty Information E AEE E EERE aa xi Web SUPPOft eree a Seieren eee a xii Telephone Support 3 aeea EEANN ARU R ENEE RI A EE EEEE ANNET xii Service Location SUpport rssssressereerererrereserrereere xii Who Should Read This Manual 0 0 c ccc ce cee cc eee cence eee xii Related Documents rareste ner lees an cits eta erte as ne seere xiii Patent OO ON ohh ose eck lea a sendere ves xiv 1 Using the CN50 verse 1 Introducing the CN50 Mobile Computer 0 00 cece cece cee ene een ee 2 Using the Battery s k nra AANEEN EAEE GN dene See EEE AA eA 3 Charging the Battery saus steadied iy Pee eed bee Hs eds 4 Changing the Battery iy Ler skusseeskesr ut neck tare Fa ARER FARRAR SREST 4 Maximizing Battery Life use ete peke Sete Gave pave hen ek 6 Understanding the Battery Status y oyr reinan cece eens 6 Checking the Battery Status rooh e TAE TERA 7 Using the Keypad ct e253 bie dacid eh tenes te Patek eek eee oie 30 8 Using the Power Dutton irre sirt raoe kE KERRAEN e nent ene AT 9 Using the Color Coded Keys poris
17. server where the software to download is located Once you scan the bar code it finds the server downloads the file and installs it on the mobile computer For more information on installing applications using a Scan to Connect bar code see the SmartSystems Foundation Help Installing Applications Using a MicroSD Card You can also use a microSD card to install applications 1 Suspend the CN50 and remove the microSD card 68 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 3 Developing and Installing Applications 2 Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC 3 Copy your application file to the microSD card 4 Remove the microSD card from the adapter card and insert it into the CNSO 5 On your CN50 navigate to the storage card folder and run your application Updating the System Software The CNSO uses Image Update to update the operating system OS and system software Image Update uses packages to allow for smaller and faster updates because the contents are stored in ROM Packages persist through a cold or clean boot and cannot be removed by the end user The Image Update process also provides strengthened security because all packages are signed Image Update packages pkg or pks files may contain elements such as DLLs executable exe files and cab files e You can update multiple computers at the same time using
18. that your CNS0 is talking to the network and that the network can see your CNSO If you are connected to the wireless network you will see a connected icon gt in navigation bar and you will see the name of your network next to Wi Fi in the Wireless Manager Connecting the CN50 Using Bluetooth Communications 34 You CN50 is Bluetooth enabled which lets you connect to other Bluetooth devices such as printers You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices By default the radio is turned off To turn on the Bluetooth radio 1 Tap Start gt Settings gt Connections tab gt Bluetooth gt Mode tab CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 2 Tap the Turn on Bluetooth check box Settings a q 9 40 Dok Bluetooth Turn on Bluetooth Make this device visible to other devices To connect to device click on the Devices tab below Devices Mode COM Ports 3 Optional To make the CNS0 visible to other Bluetooth devices tap Make this device visible to other devices 4 Tap OK The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports But if you clean boot your CNSO you need to recreate pairings to devices Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner such as the SFS1 or SR61 by usin
19. the SmartSystems Console For help see the next section Updating Multiple Computers Using SmartSystems Console e You can update individual computers by transferring the packages to the CN50 and then installing them from the CNSO If you are using SmartSystems to update the CNS0 you can choose to send the updates silently For more information see Sending Silent Update Packages to the CN50 on page 71 Updating Multiple Computers Using SmartSystems Console You can use the SmartSystems console to update the operating system or system software on your CNS0 The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library IDL Before you can upgrade your CNS0 you need e SmartSystems Foundation To download SmartSystems Foundation go to www intermec com SmartSystems and click on the Downloads tab CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 69 Chapter 3 Developing and Installing Applications 70 po the SmartSystems bundles you want to install The SmartSystems bundle contains the Image Update package file These SmartSystems bundles are available from the Intermec web site at www intermec com Go to Support gt Downloads To update the CN50 using SmartSystems Foundation On your desktop PC open the SmartSystems Foundation console 2 Make sure the SmartSystems Foundation console and the computer are on the same
20. you are using DHCP Or choose Ping the host address below and enter the host address in the entry field 5 Tap Ping The ping test runs and checks your connection If the connection is OK Connection Validated appears Checking the Overall Connection Status Use the following procedure to check the overall connection status 1 Tap the iConnect icon in the lower right corner of the Today screen 2 Choose one of the following Status gt Ethernet e Status gt Wireless A message box appears iConnect checks these items in order Network connection Ethernet or wireless enabled e MAC address of the CNSO network adapter e MAC address of the associated host e IP address of the CN50 Ping Status 3 Tap Try Again to test the connection again Ifyou are having trouble with your wireless connection you can use iConnect to verify available access points and networks check signal strength and view other diagnostics For help see Troubleshooting the CN50 on page 75 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Po Chapter 2 Connecting and Configuring the CN50 Note If you choose Exit iConnect from the menu the desktop icon disappears To restore the iConnect desktop icon warm boot the CNSO Configuring Wireless Security 8 The CN50 provides four types of security for your wireless network e Wi Fi Protected Access 2 WPA2 e Wi Fi Protected Access WPA e 802 1x WEP Thi
21. 0 lux Both reading distances are provided in respective scan engine integration guides Contact your local Intermec representative for more information CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 85 Appendix A Specifications Below are the typical and minimum standard reading distances for the CNSO built with an EA21 or EA11 imager When correctly mounted and exit window reduces reading distances by about 4 for all scan engines pe Note Minimum distances depend on the length of the bar code EA21 Area Imager Minimum Reading Distances Minimum distances are measured in the dark 0 lux o 4 g 12 16 20 24 28 32 0 15mm 6 mils 0 25 mm 10 mils 16 i 0 5 mm 20 mils i 40 ITTI PTT TITT TETT TETT TITT FT cm 0 10 20 30 40 50 60 70 80 86 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Appendix A Specifications EA21 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0 15 mm 6 0 mil 12 0 cm 4 7 in 18 0 cm 7 1 in 0 25 mm 10 0 mil 5 0 cm 2 0 in 30 0 cm 11 8 in 0 5 mm 20 0 mil 5 0 cm 2 0 in 60 cm 23 6 in 1 0 mm 40 0 mil 9 0 cm 3 5 in 95 cm 37 4 in UPC EAN 100 0 33 mm 13 0 mil 5 cm 2 in 38 0 cm 15 0 in Data Matrix 0 25 mm 10 0 mil 12 cm 4 7 in 22 cm 8 7 in 0 38 mm 15 0 mil 8 0 cm 3 15 in 34 cm 13 4 in PDF417 0 25 mm 10 mil 7 cm 2 75 in 28 cm 11 0 in 0 38 mm 15 mil 7 cm 2
22. 02 11 radio parameters 1 Tap Start gt Settings gt Connections tab 2 Tap Wi Fi The Configure Wireless Network page appears 3 Ifthe network you want to connect to is available in the wireless networks list tap the network name and proceed to Step 4 If the network you want to connect to is not in the wireless networks list e Tap Add New Inthe Network Name field type in the name of your network then tap Next The Configure Network Authentication page appears CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 33 Chapter 2 Connecting and Configuring the CN50 4 From the Authentication list choose either Open Shared WPA WPA PSK WPA2 or WPA PSK e Ifyou choose Open or Shared Data Encryption is automatically set to WEP and the key is automatically provided e Ifyou choose WPA Data Encryption is automatically set to TKIP e Ifyou choose WPA2 Data Encryption should be set to AES e Ifyou choose WPA PSK Data Encryption is automatically set to TKIP and you need to enter a Network key e Ifyou choose WPA2 PSK Data Encryption should be set to AES and you need to enter a Network key 5 Tap Next 6 For EAP type select either PEAP or Smart Card or Certificate from the list and tap Finish You return to the Configure Wireless Networks page Tap Connect The CNSO prompts you to enter this network information User name e Password Tap OK Your device connects to the network Make sure
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24. 38413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 There may be other U S and foreign patents pending xiv CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 1 Using the CN50 This chapter introduces the CNS0 Mobile Computer with Windows Mobile 6 1 It also contains hardware and software configuration information to assist you in getting the most out of your computer This chapter contains these topics Introducing the CN50 Mobile Computer e Using the Battery e Using the Keypad Adjusting the Volume of the CN50 Using the Screen Understanding the Status LEDs Using the Imager Using the Color Camera Installing a microSD Card Enabling the Integrated GPS on the CN50 Chapter 1 Using the CN50 Introducing the CN50 Mobile Computer The Intermec CN50 Mobile Computer is a small sleek and stylish mobile computer built on the Microsoft Windows Mobile 6 1 operating system The CN50 uses dual ARM processors to provide high throughput and is the first mobile computer with the latest High Speed Uplink Packet Access HSUPA The CN50 is also the first voice enabled mobile computer that can be changed from a CDMA network to a GSM UMTS network and back to CDMA CN50 Mobile Computer Here are more great features of the CNS50 e Adigital compass to enhance GPS navigation and improve geotagging of captured images e An accelerometer that can automatically sense the angle of the computer and
25. 75 in 40 cm 15 75 in EA21 Area Imager Typical Reading Distances Typical distances are measured in an office environment 250 lux CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 87 Appendix A Specifications o 4 12 16 20 24 28 32 in kaei aaa i a 16 a0 12 39 Pf PDF417 10 mils I Data Matrix 10 mils 20 4 10 oL 4 10 gr 0 15mm 6 mils 29 kPa OG 12 1 F 30 100 contrast UPC EAN 16 0 5 mm 20 mils 40 EN TITT TTUTFTT PITT cm 0 10 20 30 40 50 60 70 80 EA21 Typical Reading Distances Symbology Density Code 39 0 15 mm 6 0 mil 0 25 mm 10 0 mil 0 5 mm 20 0 mil 1 0 mm 40 0 mil UPC EAN 100 0 33 mm 13 0 mil Data Matrix 0 25 mm 10 0 mil 0 38 mm 15 0 mil PDF417 0 25 mm 10 mil 0 38 mm 15 mil Minimum Distance 12 0 cm 4 7 in 5 0 cm 2 0 in 5 0 cm 2 0 in 9 0 cm 3 5 in 5 cm 2 in 12 cm 4 7 in 8 0 cm 3 15 in 7 cm 2 75 in 7 cm 2 75 in Maximum Distance 18 0 cm 7 1 in 30 0 cm 11 8 in 60 cm 23 6 in 95 cm 37 4 in 41 0 cm 16 1 in 22 cm 8 7 in 35 cm 13 8 in 29 cm 11 4 in 44 cm 17 3 in 88 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Appendix A Specifications EA11 Area Imager Minimum Reading Distances Minimum distances are measured in the dark 0 lux 25 20 15 10 5 0 5 10 6 i l TEN l i 15 i 0 25 mm 10 mils l eto 20 Fen Lov
26. Code 39 e Code 128 GS1 128 e DataMatrix EAN UPC e PDF417 If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the CNS0 To easily enable or disable symbologies read one of the bar codes in the table called Symbology Bar Codes on page 107 You can use EasySet to create configuration bar codes specific to your system You can download a free copy of EasySet from the CNSO page on the Intermec web site at www intermec com To develop an application you can use to configure the imager use the Data Collection Resource Kit The resource kit is part of the Intermec Developer Library IDL and can be downloaded from the Intermec web site at www intermec com idl CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 17 Chapter 1 Using the CN50 The area imager is equipped with a laser pointer to help you aim at bar codes allow you to read 2D bar code symbologies and support omni directional 360 scanning Omni directional scanning lets you position the CN50 in any orientation to read a bar code label Reading Bar Codes This section describes how to use the CN50 imager to read bar codes 1 Press to turn on the CNSO 2 Point the scanner window at the bar code label and hold the CN50 steady a few inches from the label 3 Press the Scan button The laser pointer and illumination beam and frame appear Scan button 4 Use the laser pointer as a
27. Device IDL Resource Kit from the Intermec web site at www intermec com idl The CNSO comes with either a numeric keypad or a QWERTY keypad The QWERTY keypad is designed for applications that require primary input of alphabetic data This keypad also provides special characters numbers symbols and functions by pressing color coded key sequences The numeric keypad is for applications that require mainly numeric data This keypad also lets you enter special characters including the alphabet by pressing color coded key sequences CN50 Numeric Keypad 8 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 CN50 QWERTY Keypad Seon cea B80000000G0 HBANAssadE B00805G0060 PE MEN Using the Power Button When you press and hold the Power button you put the CN50 into suspend mode In this lower power mode the CNS0 continues to supply power to all memory but turns off power to most hardware such as the display This power saving feature is designed to prolong battery life Using the Color Coded Keys Each keypad provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you can access all of the additional features printed on the keypad overlay There are two color coded modifier keys on the numeri
28. ERTY Keypad i gonoj OW M oola ojo N MO GEG OG AWWW H OO awo oA Q MOMEC ojo OLEDE ELEA OR OLEDE EAEI EA OE BOGE OW p aww OU awww OW x aw Ow 4 or ow MO BEIE OW a CLERIC DIED IE DIED OG i 0 i G i 2 ou 3 ojo i 4 OH 5 ojo 102 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Character 6 7 8 9 To Enter at symbol amp ampersand asterisk colon comma dollar exclamation hyphen percent period plus pound question mark apostrophe Forward Tab Appendix C Keypads and Keystrokes Numeric Keypad le 2 9 2 Characters and Functions Numeric Keypad N A N A N A N A N A N A N A N A O N A N A 5 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual QWERTY Keypad W ON oo QWERTY Keypad oo gjo OO JE OE oo ojo OE O ev ojo oja g 103 Appendix C Keypads and Keystrokes To Enter Backspace Up Arrow Down Arrow Left Arrow Right Arrow CapsLock Enter ok Shift Space Start Windows Esc Backlight Talk End call 104 Numeric Keypad OE cS 2 ae EG opno Co w 0 DIG QWERTY Keypad OE 6 OS ojo ojo E ojo CN50 Mobile Computer for Windows Mobile 6 1 User s Manual D Imager Configuration Bar Codes Appendix D Imager Configuration Bar Codes Imager Con
29. Le aL EE ep Eee as 21 Installing microSD Gard ts 0 06 28 eds cada nr ee tees ear es ote ae AREE ET EERE 22 Enabling the Integrated GPS on the CN50 0 23 Using the GPSID Installed on the CNS0 0 eee eee 23 Improving GPS Performance on the CNS0 0 c cece eee eee eee 24 2 Connecting and Configuring the CN50 00 27 Configuring thecNSD v usssensrenperands REE DAT ok ARARA ese 28 Managing the CN50 With SmartSystems Foundation 28 Using Intermec Settings Directly On the CN50 0 0 eee eee 29 Hiding Menu Items in Intermec Settings 0 0 ccc cece eee ee 30 Connecting toa PO oie isted ch ded etd a MG SPEAR a Ash dd bh ate lea ated sedated bets 31 Establishing an ActiveSync partnership 0 0 0 0 cece eee eee eee 31 Connecting to Your Network 0 00 0 cece eee ANS 33 Connecting the CN50 Using 802 11 Radio Communications 33 Connecting the CN50 Using Bluetooth Communications 34 Connecting the CNS0 to a Wireless Printet i rerrs ir Cenar reee Ee 37 Connecting the CN50 Using Ethernet Communications 38 Connecting the CN50 Using USB Communications 00005 38 Managing Network Connections With iConnect 0c cence ee 38 Configuring Wireless Security avaunavnavnavnarnevueraerveraaraevauvneuauseer 41 Choosing Between Microsoft and Funk Security
30. SK Data Encryption automatically defaults to TKIP For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CNS0 internally converts it to a pre shared key This value must match the passphrase on the authenticator Save your settings Configuring 802 1x Security with Microsoft Security Use the following procedure to configure 802 1x security with Microsoft 1 zu RK WwW N Make sure the communications and radio parameters on your CN50 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose Open For Data Encryption choose WEP For 802 1X Authentication choose TLS or PEAP CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 51 Chapter 2 Connecting and Configuring the CN50 52 8 Ifyou choose TLS b h Choose Properties gt Run App The Auth Settings box appears Choose Select Select your certificate from the list and press Enter The User Logon dialog box appears Enter a User Name and a Domain If you choose PEAP Choose Properties gt Run App The Auth Settings box appears Select Validate Server and press Enter
31. Settings 2 acces eke ese eee rer sanke ee eee ey ee 96 COMMUNICATIONS sere 5 anus onnie 6 cet SS ek E TA RB PR et Pd ci Sk stud 96 CoOMMUNICAON Stein GS je sds k rer red aaa es de Pe Ea ee tegene be 96 Bluetooth Settings su 6 sys e ee EREE s verget eds te arte dk thee 96 802 11 Radio Settings 25 cps0ge eek Oe ov ak Ee eee Hea AE eee 96 Ethernet Adapter Settings Ly ass 24s ckie isa waged re kved t vane wih teases 97 Certificates Settings aresta aaar spe eaten big nde enn MESSE oe 97 Ethernet Adapter IP Settings ri rrira aeaa EAA cece cece eee een eens 97 viii CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Contents Device Settings gt x0520r 18 24 20 eae ee ee ae Gea tiece 97 C Keypads and Keystrokes 6 0 eeren 99 Standard Characters 2 nissene San aoe ed ea ads Sa it Stns 100 maser Configuration Bar Codes 0 00 105 Imager Configuration Bar Codes ienie trea errr EEEN ccc enn ene ee 106 Basic Configuration Bar CodeS serra aine 0 0 0 ccc eee cece 106 Imager Predefined Modis cocira nirt dtk oA cece ccc cece teen ees 106 Symbology Bar Codes 0 cece eee nee nnn RIAA 107 j VOX AT cok ext eer ane 111 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual ix CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for addition
32. a EE A N E RE cee een SA 84 Keypad Options aiherra a eA ag AEN ARAA UN Lista E New AR 85 Dar Code Symbologies aseias arb r oe aa ea FA AENA 85 CN50 Imager Reading Distances ics resape Taraa AAAA R Ea 85 EA21 Area Imager Minimum Reading Distances 0 00 seen 86 EA21 Area Imager Typical Reading Distances 000 c eee eee 87 EA11 Area Imager Minimum Reading Distances 0 02 eee e ee 89 EA11 Area Imager Typical Reading Distances 00 0 0 eee ee eee 90 CNS0 Docking Connector Specifications e siose estki ne eon iira cece cence een ee 91 ACCESSOLIES ea otc nish ese vis eee Gl ee Ot aber a eRe hee stare vote ted Fade yale ede 91 Battery AB24 AB2S antok ec paige AS re Se eb eyed Meas 91 AC Powet Adapter AES 7 is uro Sasa Geena SGA Ee ku 92 Quad Battery Charger AC21 00 eee ccc eee eens 92 Single Dock AD27 ivareta el Gees eee Eee TT 92 Multidock AD2A man ocd sate nt OE a ee hs 92 Charge Only Multidock AD23 0 0 c eee eee een ees 92 Vehicle Docks AV6 and AV9 1 cece cece ene een rneer 92 Magnetic Stripe Reader ARQ 0 een eee eens 92 B Default Settings 0000s 93 Default Confisuration s 2 2 anera sods cig sig ss Ha ee Bele elaine be oR E POR 94 Pata Collections 26 recs csdce A ch ee Meek Muna er elec host 94 Symbology Option Settings heren hat PAARE EE EEEE cece eee es 95 Tmager Settungskgaktesreumsgaod kake hia olen wan O aud oh ears 95 Decode Sectirity
33. a VPN server connection 1 Tap Start gt Settings gt Connections 2 Under My Work Network tap Add a new VPN server connection 3 Inthe Name field enter a name for the connection such as your company name 4 Inthe Host name IP field enter the VPN server name or IP address 5 Select the VPN type of authentication to use with your CNSO If you are not sure which option to choose check with your network administrator 6 Tap Next 7 Select a way for the CN50 to authenticate the connection If you select A pre shared key enter the key provided by your network administrator 62 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 Settings Authenticate IPSec L2TP connections using A certificate on this device 4 pre shared key 8 Click Next 9 Enter the User name Password and Domain if provided by an ISP or your network administrator 10 Tap Finish CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 63 Chapter 2 Connecting and Configuring the CN50 64 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 3 Developing and Installing Applications This chapter includes information on developing and installing applications for the CNSO e Developing Applications for the Computer e Installing Applications on the CN50 e Updating the System Software Chapter 3 Developing and Installing Applicatio
34. a filename prefix and select a compression level The default filename prefix is img 3 Tap ok CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 21 Chapter 1 Using the CN50 Installing a microSD Card You can use a micro Secure Digital SD card to increase file storage and install software The CN50 supports an optional 32 GB maximum capacity microSD card The microSD card slot is located in the battery compartment For troubleshooting information see Troubleshooting the CN50 on page 75 To install a microSD card 1 Remove the battery For help see Changing the Battery on page 4 2 Swing the card access door clockwise to expose the SIM card and microSD card slots 3 Insert the microSD card in the bottom slot and push in with the stylus or similar tool until it clicks into place 4 Install the battery 5 Press to turn on the CNSO You should be able to navigate to the Storage Card folder and see the contents of the microSD card 22 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 Enabling the Integrated GPS on the CN50 The CNSO comes equipped with an integrated Global Positioning System GPS receiver It can deliver standards based National Marine Electronics Association NMEA data strings to GPS applications Intermec recommends that you use the GPS Intermediate Driver GPSID instead of directly accessing the GPS hardware The GPSID is
35. al product information Safety Information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution special instructions for handling a particular condition or set of P Note Notes either provide extra information about a topic or contain circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including t
36. ances Symbology Code 39 UPC EAN Data Matrix PDF417 Density 0 125 mm 5 mil 0 20 mm 8 mil 0 25 mm 10 mil 0 50 mm 20 mil 1 mm 40 mil 0 33 mm 13 mils 0 191 mm 7 5 mils 0 254 mm 10 mils 0 381 mm 15 mils 0 168 mm 6 6 mils 0 254 mm 10 mils 0 381 mm 15 mils Minimum Distance 7 2 cm 2 8 in 3 8 cm 1 5 in 3 4 cm 1 3 in 5 cm 2 in 8 cm 3 1 in 5 cm 2 in 6 3 cm 2 5 in 4 8 cm 1 9 in 6 25 cm 2 46 in 4 5 cm 1 8 in 4 cm 1 6 in CN50 Docking Connector Specifications Maximum Distance 13 1 cm 5 1 in 22 5 cm 8 8 in 27 cm 10 5 in 44 cm 17 2 in 83 cm 32 4 in 32 cm 12 5 in 17 3 cm 6 7 in 22 cm 8 6 in 29 cm 11 3 in 15 4 cm 6 in 23 cm 9 in 37 cm 14 4 in Appendix A Specifications The CNSO has an array of six pin surface contacts that provide USB On the Go OTG connectivity and charge power CN50 Docking Connector Specification ere Singla Nam Description 1 VEXT Computer power 4 6 V 1 5 A 2 OTG ID Identification pin 3 OTG VBUS VBUS SV amp 100 mA max 4 OTG USB D USB data signal 5 OTG USB D USB data signal 6 GND Ground power return Accessories Battery AB24 AB25 The AB24 standard battery and AB25 extended battery provide main power to the CNSO CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 91 Appendix A Specifications AC Power Adapter AE37 The CNSO AC Power Adapter provides a co
37. ar Code 68 Installing Applications Using a MicroSD Card 0 0 cece eee eee 68 Updating the System Software rarai nin Areka ETENA REAREA sian Peas kaeee 69 Updating Multiple Computers Using SmartSystems Console 69 Updating Individual Computers rria resas 0 71 4 Troubleshooting and Maintaining the CN50 73 Calling Product Support oiiro 24 esta dy ieee bed cde ee ceases eae de see 74 Finding Your Configuration Number 0 00 00 ri kiin eee eee 74 Finding Your Software and Firmware Version Numbers 74 Troubleshooting the CNS0 0 cece ene EEE E 75 Resetting the CN50 mssrirves see sin KIARA sped ed hee beware ceed ees So Oe OS 79 Warm Booting the CNSO ses senk bie eb eawees ae ELG He pete bee Bed 79 Cold Booting he CNSO vies cant e EEEE id peedine abna pede EE EOS 79 Clean Booting the ENS0r peneste dive ns BE Dee Ye ones wk eed 80 Cleaning ithe CNSO Ainaa vata ta asl pA GEE ae LA oA aL a eee ey 81 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual vii Contents A Specifications ETE E EE E EEE E ECTE 83 Physical and Environmental Specifications 0 0 cece cece eee ees 84 CNSO Physical Dimensions aa aR TE EA SEERE e ees 84 Power and Electrical Specifications sec rister tertii dur diey CEREK ES ESTRA 84 Environmental Specifications s oea 00 RA EAERI EE DEE ENA eee eens 84 Touch Screen Specifications a iak
38. ark next to the connection type indicates that the connection is enabled Configuring or Changing Wireless Security Profile Settings Use the following procedure to configure or change wireless security profile settings 1 Tap the iConnect icon in the lower right corner of the Today screen 2 Choose Tools gt Wireless Settings The Profile Wizard appears 3 Choosea profile from the Profile list and change settings as needed For more information see Selecting a Funk Security Profile on page 42 Configuring or Changing Wireless or Ethernet Network Settings Use the following procedure to configure or change wireless or Ethernet network settings 1 Tap the iConnect icon in the lower right corner of the Today screen 2 Do one of the following a Choose Tools gt Wireless IP Settings a Choose Tools gt Ethernet IP Settings 3 Change settings as needed and click ok A dialog box appears that shows the current settings for the wireless or Ethernet network adapter CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 39 Chapter 2 Connecting and Configuring the CN50 40 Checking the Connection Status with a Ping Test Use the following procedure to check the connection status with a ping test 1 Tap the iConnect icon amp in the lower right corner of the Today screen 2 Choose Tools gt Ping Test 3 Choose Ethernet or Wireless from the connection type list 4 Choose Ping my gateway or DHCP server if
39. artSystems console in the Software Vault drag and drop the application onto each CNS0 in your network or drop the application on a group of computers contained in a folder Installing Applications Using Microsoft ActiveSync You can send applications from your PC to your CN50 using Microsoft ActiveSync To download ActiveSync or the Windows Mobility Center go to www windowsmobile com getstarted To install an application on the computer using ActiveSync 1 On your PC copy the cab file you want to download to your CNS0 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 67 Chapter 3 Developing and Installing Applications 2 Create an ActiveSync connection between your PC and CNS0 For help see Connecting to a PC on page 31 Microsoft ActiveSync File View Tools Help Sync Ky Explore 1 Connected Hide Details amp Information Type Status 3 Click Explore The Mobile Device window opens 4 Double click My Windows Mobile Based Device 5 Navigate to the folder you want to copy the cab file to and paste the cab file in the folder 6 On your CNS0 tap Start gt Programs gt File Explorer gt and navigate to the location of the cab file 7 Tap the cab file to install it Installing Applications Using a Scan to Connect Bar Code You can use the Scan to Connect function in SmartSystems Foundation to create a bar code that loads software The bar code contains the address of the
40. as neo E A E EN S 9 Capitalizing Characters a aneor EEEN FEASA AA wld ale eine AEAEE A EA 10 Entering Characters on the Numeric Keypads 0 0000 e eee eee 10 Adjusting the Volume of the CN50 0 cee ene e es 11 Using the Screens passer ratene ere 12 Configuring th B cklightusansassnsrdareseredandoakdekle EEEE 12 Using the Stylus sur surfere arret ae Pearse 13 Understanding the Screen Icons 0 0 cece cece nee 13 Calibrating the Touch Screen 02 es 14 Aligning the Toud r Sree o sarra Secs boks Ye Os Hh eed ene 14 Rotating the Scteen ud H tists vite rn eae aly can ta eels Hee ed Mees 15 Understanding the Status LEDs 0 00 00 cence RNEER 15 Usma thie Imag ra s gar vanskene ue aly Sasha ese ee et fed 16 Understanding Bar Codes 2 0 0 cece cnc ESA ened 17 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual v Contents Reading Bar Godes e scan cee eda nee oe EEEN be ok idan aeons Bee ROS EE Ee 18 Gaptunny SiSMatUres p isssmsder hekker dekade wie gale Weel eins alan cle os 19 Capturing Documents ses earras Leg res Dale dead eek menee sae ees 19 Using the Color Camerar ics vas sragyessaet ba Seto a Pie Gee oes HOS ae be eee 20 Zooming On an Image soy ca awe why Se AEN hae agate wae Ea eden 20 Taking a Picture se foc e Bieter tig arter rasene 20 Switching to Video Mode verv cia vs vce vedere ee Oo rase the eS eee 21 Saving Picture Piles 24 x cisccdesha ne tees Cp aged rede ERIEIN EES
41. box some programs may not be able to obtain GPS data Manage GPS automatically recommended Programs Hardware Access 5 Tap ok Improving GPS Performance on the CN50 The integrated CN50 GPS module has three operating modes e Standalone GPS e Assisted GPS e gpsOneXTRA 24 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 In Standalone mode the CN50 GPS module relies solely on GPS satellites to determine position In Assisted GPS mode the CNS0 can determine position without receiving GPS signals directly from satellites instead the CNSO receives GPS signals and information provided by the cellular network Even when the CNS0 can receive a satellite signal Assisted GPS can improve position accuracy and reduce the time to determine initial position Time To First Fix Check with your cell phone carrier for availability and pricing for Assisted GPS service Qualcomm s gpsOneXTRA Assistance technology provides enhanced operation for Standalone GPS This option enables the CN50 to automatically download a small assistance data file from the XTRA servers through a brief internet access session To improve GPS performance 1 Tap Start gt Settings gt System tab gt GPS Settings 2 Tap Menu gt Download Assistance File to download a small assistance data file GPS Settings Re vi ok Improve accuracy Qualcomm XTRA Assisted GPS Note These fea
42. c keypad the orange 7 key and the green key There is one orange 9 color coded modifier key on the QWERTY keypad Using the Color Coded Keys You Want to Press Example Use an orange character or key LED turns on and then On the CNSO QWERTY function printed aboveakey the key with the character or keypad press 9 and then Oto function printed above it select the key Use a green character or key LED turns on and then On the CNSO numeric keypad function printed aboveakey the key with the character or press and then L to select function printed above it the function CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 9 Chapter 1 Using the CN50 You Want to Press Example Lock the green key to stay on 9 once On the CNSO numeric keypad press once The green LED turns on and stays on Lock the orange key to stay on twice On the CNSO QWERTY keypad press twice The orange LED turns on and stays on Unlock the green or orange key or once Press or 0 once to unlock the key The LED turns off Capitalizing Characters You can capitalize characters individually or you can type all capital letters by enabling Caps Lock To capitalize a single character e On the QWERTY keypad press the 8 key and the character e On the numeric keypad press the key and then the CD key Select the key with the letter you want to capitalize Press 1 again to return to l
43. c representative for help Align your screen For help see Aligning the Touch Screen on page 14 Make sure the CNS50 is not locked Solution Move closer to an access point or to a different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network There may be a problem with the connection between the access point and the host computer Check with network administrator or use your access point user s manual Problems While Configuring 802 1x Security Problem The CN50 indicates that it is authenticated but it does not communicate with the host The CN50 does not appear to be authenticating and a network connection icon does not appear on the toolbar Solution Make sure the CN50 IP address host IP address subnet mask default router are configured for network The CNSO may not be communicating with the access point Make sure the CN50 network name matches the access point network name SSID 802 1x security network may not be active Make sure the server software is properly loaded and configured on the server PC See server software documentation for help 76 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 4 Troubleshooting and Maintaining the CN50 Problem Solution A network connection icon appears in the The CN50 may not be communicating with the toolbar but then disappears inte
44. ce applications over wireless networks With this customer service and other staff gain real time access to document images via their enterprise systems which can be used to answer customer queries issue invoices and update records You can download a full version of eMDI from the CNS50 page on the Intermec web site at www intermec com The eMDI application will place an Intermec Demo watermark on the captured documents until you purchase the eMDI Client Software License P N 454 025 001 For more information contact your local Intermec representative For more information on eMDI see the Intermec Enhanced Mobile Document Imaging User s Guide CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 19 Chapter 1 Using the CN50 Using the Color Camera The high quality 3 15 megapixel color camera with flash is a standard feature of the CNS0 You can take photos in high normal or low quality with image sizes up to 2048 x 1536 pixels When you take a picture the images are saved as jpg files and stored in the My Documents My Pictures folder Location of the CN50 Color Camera Camera You can use the Pictures amp Videos application on the CNS0 to take view and edit pictures or record and launch video clips stored on the CNSO or a storage card You can also send pictures and video clips to others or save an image as the background on the Today screen After you have opened up the camera application you can c
45. d then cold booting the computer If neither method works use a clean boot to get the computer up and running for further troubleshooting When you clean boot the CN50 only loads files and applications that are absolutely required by the operating system A clean boot returns the CN50 to an out of the box or factory default state so that you can run diagnostic tests to troubleshoot the normal boot processes The clean boot process erases the CN50 memory including all applications and data files in the object store To preserve applications through a clean boot store them in the Flash File Store For more information see Installing Applications on the CN50 on page 67 To clean boot the computer using the mobile computer 1 Remove the battery pack from the back of the CNSO 2 Reinsert the battery pack and press the Power button 3 When the CNS0 starts the boot process simultaneously press and until the IPL Boot Configuration Menu appears on the screen IPL Boot Configuration Menu 1 Force Image Update No 2 Force Clean Boot No 3 Passive KITL No 0 Continue with Boot 4 Press 2 to select Force Clean Boot and then press 0 to select Continue with Boot The CN50 executes the clean boot This process takes a few minutes CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 4 Troubleshooting and Maintaining the CN50 5 When prompted tap the screen to set up the CNSO 6
46. e Enable Null Null Null Null Null Default Value Null CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 97 Appendix B Default Settings Device Settings Default Value Time Null Adjust for Daylight Time Disable Good Read Beep One Beep Beeper Volume Medium 98 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual C Keypads and Keystrokes Appendix C Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad If there is no sequence of keystrokes for a particular character or function it is only available through the soft input panel SIP which can be accessed by tapping the keyboard icon on the touch screen Alphanumeric Characters Character Numeric Keypad QWERTY Keypad i ga OLE i aD i OG i OGGE GEBE s oje 8 GL i Cleese j OG j OGGE OGGE Ce Ce 6 p Ce 6 6 P OHAOAOAOBOOFOROMOO0R8P 100 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Character q N lt Al S tl oal al el ol al w gt Numeric Keypad OG BO ogolna OLDID DED awa aww AWWW awo aw aww OMG AWW CLERIC IETS awe ogolna Appendix C Keypads and Keystrokes QWERTY Keypad NIOGEFMNNHFHP CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 101 Appendix C Keypads and Keystrokes Character Numeric Keypad QW
47. e by using Messaging Outlook E mail e visit web pages by using Internet Explorer Mobile Tap the Help icon at any time to view additional information for the wizard or the settings To connect to an ISP 1 Tap Start gt Settings gt Connections tab gt Connection 2 Under My ISP tap Add a new modem connection 3 Enter a name for the connection such as ISP Connection 4 If using an external modem connected to your CNS0 with a cable select Hayes Compatible on COM1 from the Select a modem drop down list UT Tap Next 6 Enter the access phone number and then tap Next 7 Enter the User name Password and Domain if provided by an ISP or your network administrator 8 Tap Finish 9 Tap the Advanced tab from the Connections screen and then tap Dialing Rules 10 Select Use dialing rules tap ok at the dialog box and then tap Edit 11 Specify your current phone type and then tap ok until you exit and return to the Settings page CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 61 Chapter 2 Connecting and Configuring the CN50 Connecting to a Network With a VPN Server A VPN connection helps you to securely connect to servers such as a corporate network through the Internet Before you can make a VPN connection you will need the following items from your network administrator User name e Password e Domain name e TCP IP settings e Host name or IP address of the VPN server To create
48. e contrast Ue EAN se a SD d orp aa aa aa 10 20 30 40 50 EA11 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mil 7 26 cm 2 86 in 12 09 cm 4 76 in 0 20 mm 8 mil 3 96 cm 1 56 in 20 98 cm 8 26 in 0 25 mm 10 mil 3 45 cm 1 36 in 25 04 cm 9 86 in 0 50 mm 20 mil 4 98 cm 1 96 in 40 28 cm 15 86 in UPC EAN 0 33 mm 13 mils 4 98 cm 1 96 in 29 62 cm 11 66 in Data Matrix 0 191 mm 7 5 mils 3 71 cm 2 46 in 16 41 cm 6 46 in 0 254 mm 10 mils 5 98 cm 2 35 in 20 73 cm 8 16 in 0 381 mm 15 mils 27 58 cm 10 86 in CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 89 Appendix A Specifications Symbology Density Minimum Distance Maximum Distance PDF417 0 168 mm 6 6 mils 6 25 cm 2 46 in 13 87 cm 5 46 in 0 254 mm 10 mils 4 47 cm 1 76 in 21 74 cm 8 56 in 0 381 mm 15 mils 4 98 cm 1 96 in 33 43 cm 13 16 in EA11 Area Imager Typical Reading Distances Typical distances are measured in an office environment 250 lux 25 T 20 Data Matrix 7 5 mils e i 15 pr PDF417 6 6 mils 10 m 5 0 ill om am gt av gt am E pa Ce ee ee ee am HE 00 gt 5 4 10 6 1 i i 0 125mm 5mils i i i L 45 i 0 25 mm 10 mils 3s _ L 20 100 contrast UPC EAN L 25 197 0 5 mm 20 mils cm 90 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual EA11 Typical Reading Dist
49. e the data service Activating the Voice Service Use the following procedure to activate voice service for Verizon 1 Dial 228 to initialize the Verizon programming 58 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 2 Dial 1 when prompted to complete the process This will activate the voice service on the CNSO and program the phone number into the cell phone 3 A popup box will state when the programming is successful When you close the popup box the phone will reset Activating the Data Service Use the following procedures to activate data service for Verizon Tap Start gt Settings gt Connections gt Connection icon Tap Manage existing connections Select the InternetPPP 777 and choose Edit Confirm that the Connection name is correct and then tap Next In the Enter the Number to dial box enter 777 and tap Next Aa vu RR U N a Enter your username lt 10_digit_ gt vzw3g com Where lt 10_digit_ gt is your actual 10 digit phone number For example 800555 1212 vzw3g com To determine your phone number go to the phone application and tap Menu gt Options 7 Enter the password vzw case sensitive 8 Tap Finish You can test the data service by navigating to a web site using Internet Explorer Activating the UMTS Phone You use a SIM card to activate the UMTS HSPA phone on the CNSO You can purchase the SIM card from your netwo
50. e the following procedure to configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CN50 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure 6 For Association choose WPA or WPA2 7 For 8021x choose None 8 For Pre Shared Key enter the pre shared key or passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CNS0 internally converts it to a pre shared key This value must match the passphrase on the authenticator 9 Save your settings Configuring 802 1x Security With Funk Security Use the following procedure to configure 802 1x security with Funk security 1 nv nu AWN Make sure the communications and radio parameters on your CN50 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose Open For Encryption choose WEP CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 8 9 Chapter 2 Connecting and Configuring the CN50 For 8021x choose TTLS PEAP or TLS If
51. eaving the battery in a discharged state See the following table for tips to maximize the life of your battery Battery Conservation Tips When You Want To Operate the CN50 and the Low Battery status icon appears or the Battery light comes on Stop using the CN50 for 5 minutes or longer Store the CN50 for more than a day Store the battery outside the CN50 Understanding the Battery Status Do This to Save Battery Power Save your data and then go to Start gt Programs gt Shut Down After the CN50 shuts down remove the battery and insert another fully charged battery Or you can connect the CNS0 to an external power source Make sure the low battery icon is not on the screen and that the Battery light is not turned on Press to suspend the CNSO If you are storing the CNS0 for a few days such as over the weekend install the charged battery or attach the CN50 toa power source If you are storing the CNS0 for longer remove and charge the battery then store both the battery and the CNS0 in a cool location If the battery in storage is not used in several months you should recharge the battery to keep it at its performance peak Store the batteries in a charger connected to power A quick way to check the status of your battery is to look at the battery icon on the CNSO Status bar CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 Battery Icon Statu
52. ed Modes 1D and 2D Standard Signature Image Capture Disable Document Imaging Disable CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 95 Appendix B Default Settings Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation 0 Identical Consecutive Timeout 300 ms Different Consecutive Timeout 0 Center Decoding Disable Center Decoding Tolerance 0 Communications Communication Settings Communication Settings Default Value Device Name CNSOxxxxxxxxxxx Bluetooth Settings Bluetooth Settings Default Value Bluetooth Power Off Bluetooth Discoverable Disable Bluetooth Connectable Disable 802 11 Radio Settings 802 11 Radio Settings Default Value Allow Security Changes Enable Radio Measurement 0 Radio Enabled Enable 96 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Ethernet Adapter Settings IP Settings DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Certificates Settings Certificates Settings Import Root Certificates Import User Certificates Import Pac Files Ethernet Adapter IP Settings Ethernet Adapter IP Settings DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Device Settings Device Settings Date Appendix B Default Settings Default Value Enable Null 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Default Value False False False Default Valu
53. ed or your system date boot Reenter the date and time and then save your is incorrect after you perform a clean changes boot on the CNSO CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 77 Chapter 4 Troubleshooting and Maintaining the CN50 Problems Reading Bar Codes Problem You cannot see a red beam of light from the imager when you press the Scan button and aim the imager at a bar code label When you release a Scan button or handle trigger the Good Read light does not turn off The scanner will not read the bar code label The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label Solution You may be too far away from the bar code label Try moving closer to the bar code label and scan it again You may be reading the bar code label straight on Change the reading angle and try again e Move within two feet of a wall to test the effective scan of the scanner For help scanning bar codes see Reading Bar Codes on page 18 The Good Read light will remain on if you configure the computer to use continuous edge triggering Ifyou configure the computer for level triggering and the Good Read light remains on there may be a problem Press one of the Scan buttons or pull t
54. ed to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location When you copy a cab file to the CabFiles folder the folder automatically extracts that cab file on every cold boot For more information about AutoRun see the Intermec Developer Library IDL Resource Kit Developer s Guide CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 3 Developing and Installing Applications Installing Applications on the CN50 You can install files and applications on the computer by using e SmartSystems Foundation Microsoft ActiveSync e Scan to Load hands free software loading function of SmartSystems Foundation e amicroSD card For more information on installing applications see the Intermec Developer Library IDL Resource Kit Developer s Guide Installing Applications Using SmartSystems Foundation Console Your CNSO is SmartSystems enabled which lets you use the SmartSystems console to install Intermec applications on your CN50 The console is part of SmartSystems Foundation For more information go to the Intermec web site at www intermec com SmartSystems To use SmartSystems console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop PC 2 Double click the application file to install it The application file should appear in the Software Vault 3 From the Sm
55. entials choose Enter credentials now Enter a User Name and User Password Save your settings Configuring Static WEP Security With Funk Security Use the following procedure to configure static WEP security with Funk 1 wo on nu RR WN 10 11 Make sure the communications and radio parameters on your CN50 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose Open For Encryption choose WEP For 8021x choose None Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs For Transmit key choose the key you want to use for transmitting data Save your settings Selecting Microsoft as Your Security Choice The default security setting is Funk If you want to use Microsoft security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted to save your settings and reset your CNSO for your change to take effect CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Con
56. fault settings the CNSO uses these values The commands are grouped by function and reflect the organization of Intermec Settings You can configure your CN50 with Intermec Settings from the SmartSystems Foundation console For detailed information on most of the commands see the Intermec Settings Command Reference Manual Data Collection Symbology Settings Symbology Default Value AustraliaPost Disable Aztec Disable BPO Disable CanadaPost Disable ChinaPost Disable Codabar Disable Codablock A Disable Codablock F Disable Code 11 Disable Code 39 Enable Code 93 Disable Code 128 GS1 128 Enable DataMatrix Enable DutchPost Disable EAN UPC Enable UPC A UPC E EAN 8 EAN 13 GS1 Composite Disable GS1 DataBar Expanded Disable GS1 DataBar Limited Disable GS1 DataBar Omnidirectional Disable Infomail Disable 94 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Appendix B Default Settings Symbology Default Value Interleaved 2 of 5 Disable JapanPost Disable KoreanPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable Symbology Option Settings Symbology Option Default Value Preamble None disabled Postamble None disabled Global Symbology ID Disable Multicode Disable Imager Settings Imager Setting Default Value Predefin
57. figuration Bar Codes Use the following bar codes to quickly configure the CN5S0 imager These bar codes allow you to enable or disable symbologies reset to factory defaults and set predefined imager modes If you need to create a bar code for a specific setup please download a free copy of EasySet from the CNS50 page on the Intermec web site at www intermec com Basic Configuration Bar Codes Command Bar Code Disable all symbologies Reset to Factory Defaults Postamble with Carriage Return vee HK AO Imager Predefined Modes Command Bar Code Nl Il I 106 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Command 1D and 2D codes bright environment 1D and 2D codes with reflective surface Symbology Bar Codes Symbology AustraliaPost Aztec BPO CanadaPost Codabar Code 11 Code 39 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Enable Bar Code Appendix D Imager Configuration Bar Codes Bar Code Disable Bar Code Appendix D Imager Configuration Bar Codes Symbology Code 93 Code 128 DataMatrix DutchPost EAN 8 EAN 13 GS1 128 Interleaved 2 of 5 JapanPost Matrix 2 of 5 108 Enable Bar Code CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Disable Bar Code Appendix D Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code AMM MN MN TM MN AE CO
58. figured Start Intermec Settings Choose Communications gt gt 802 11 Radio gt Microsoft Security 4 For Network Authentication choose Open 5 For Network Authentication choose WPA Data Encryption automatically defaults to TKIP 6 For 802 1x Authentication choose either MD5 TLS or PEAP 7 Ifyou choose TLS b Choose Properties gt Run App The Auth Settings dialog box appears Choose Select Select your certificate from the list and press Enter The User Logon dialog box appears Enter a User Name and Domain and press Enter If you choose PEAP Choose Properties gt Run App The Auth Settings box appears Choose Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears Enter a User Name and Password and select Save Password Optional In the Domain field enter the Active Directory domain associated with the user account Save your settings CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 Enabling WPA PSK with Microsoft Security Use the following procedure to enable WPA PSK with Microsoft security 1 u RR Ww N 7 Make sure the communications and radio parameters on your CN50 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA P
59. figuring the CN50 With Microsoft as your security choice you can configure WPA 802 1x Static WEP Selecting Microsoft Security Use the following procedure to select Microsoft security 1 Start Intermec Settings For help see Configuring the CN50 on page 28 Choose Communications gt 802 11 Radio gt Security Choice From the Security Choice list select Microsoft Security An alert box appears telling you that you must save your settings and warm boot the CNS0 for the new security choice to take effect Choose Yes The CNS0 resets and starts with Microsoft Security as the Security Choice Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CNS0 with Microsoft security 1 u RR w N n Make sure the communications and radio parameters on your CN50 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA Data Encryption automatically defaults to TKIP For 802 1x Authentication choose either MDS TLS or PEAP 7 Ifyou choose TLS a Choose Properties gt Run App The Auth Settings dialog box appears b Choose Select CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 47 Chapter 2 Connecting and Configuring the CN50 48 9 c Select your certificate from the list and press Ente
60. g the Wireless Scanning enabler To use the Wireless Scanning enabler 1 Tap Start gt Settings gt System tab gt Wireless Scanning CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 35 Chapter 2 Connecting and Configuring the CN50 amp Wireless Scanners 7 Yy Welcome this wizard manages Bluetooth scanner connections on this device 2 Tap Add Device 3 To add a scanner by scanning a bar code on the CNS0 a Tap Quick Connect and then tap Next b Scan the bar code with the scanner and then tap Finish To search for scanners a Tap Search and then tap Next The CN50 looks for scanners and the Bluetooth device names of found scanners appears in the list b Tap the scanner device name in the list and then tap Next The scanner is paired with the CN50 4 To search for scanners a Tap Search and then tap Next The CNS0 looks for scanners and the Bluetooth device names of found scanners appears in the list b Tap the scanner device name in the list and then tap Next The scanner is paired with the CN50 5 To manually add a scanner a Tap Manual and then tap Next b Enter the Bluetooth address of the scanner in the entry field c Tap Next The scanner is paired with the CNS0 36 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 Connecting the CN50 to a Wireless Printer To configure your CNS0 for Bluetooth wireless pr
61. guide and aim toward the middle of the bar code Make sure that the illumination frame covers the bar code you are trying to decode When the CNSO successfully reads a bar code label you hear a high beep and the Good Read LED turns on briefly 5 Release the Scan button 18 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 Capturing Signatures A signature capture is a grayscale image of a signature on paper or other business form To use signature capture in your applications use the SignatureCapture components in the Data Collection Resource Kit Ink capture is the process of saving an onscreen image such as a signature or simple line drawing to a file To use ink capture in your applications use the InkCapture components in the Mobile Gadgets Resource Kit Both Resource Kits are part of the Intermec Developer Library IDL which you can download from the Intermec web site at www intermec com idl Capturing Documents Intermec Enhanced Mobile Document Imaging eMDI is an image capture application that enables users to capture document images while in the field This applications is only supported on the CNS50 with an EA21 imager Using the CN50 eMDI allows you to convert paper documents into document images that are saved on your mobile computer eMDI streamlines back office operation and reduces data entry time because document images can be transmitted from the field to backoffi
62. hatermec CNcog Mobile Computer For Windows Mobile 6 1 DS l Intermec Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2009 2010 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United
63. he implied warranties of merchantability and fitness for a particular purpose CN50 Mobile Computer for Windows Mobile 6 1 User s Manual xi Before You Begin Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 Email mjyun awoo co kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jmyou idif co kr or korlim gw idif co kr Who Should Read This Manual xii This manual is written for the person who is responsible for installing configuring and maintaining the CN50 Mobile Compute
64. he trigger again without scanning a bar code label If the light is still on contact your local Intermec representative e Aim the scanner beam to cross entire bar code label in one pass Vary the scanning angle e Check the quality of the bar code label Scan a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology is enabled and configured correctly Use Intermec Settings to check the symbologies Expand Data Collection gt Symbologiesbeneath devices listed scanner virtual wedge to check and enable symbologies then scan the bar code label again Make sure the computer application is expecting input from a bar code You may need to type this information instead The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the bar code label again Make sure you scan the entire label 78 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 4 Troubleshooting and Maintaining the CN50 Resetting the CN50 You rarely need to reset the computer If the computer does not resume after pressing the Power button or if the computer or an application locks up
65. her computers CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 remotely change settings on SmartSystems enabled computers and peripherals With an AutoDeploy license SmartSystems can automatically push software configuration settings and other files to connected CNSOs AutoDeploy can report on asset locations and battery status making it easier to manage your mobile devices The license also enables ScanNGo which makes connecting additional CN50s to your secure wireless network as easy as reading bar codes You can download SmartSystems Foundation at no charge from the Intermec web site For more information on SmartSystems go to www intermec com SmartSystems To purchase an AutoDeploy license contact your local Intermec sales representative Using Intermec Settings Directly On the CN50 You can use Intermec Settings on the CN50 to configure the computer and view system information To use Intermec Settings 1 On the CNS50 tap Start gt Settings gt System gt Intermec Settings Intermec Settings ag ok Data Collection RFID Communications Device Settings Printers GPS k License Manager Device Monitor Core Messaging Service 2 Tap a menu bar A new menu or a list of configurable items appears CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 29 Chapter 2 Connecting and Configuring the CN50 3 Ina list
66. hernet adapter To use your CNSO in an Ethernet network 1 Connect your CNS0 to an ethernet network with an AD24 Ethernet communications is automatically enabled on your CNSO 2 Make sure that your CNSO is communicating with the network You should see the network connection icon 47 in the navigation bar Connecting the CN50 Using USB Communications You can use the CN50 AC adapter to transmit data to and receive data from a desktop PC or an Ethernet multidock through USB communications The USB port supports both USB client and USB host The port automatically senses the cable you are using and determines which drivers to use For more information about this accessory and how to order it see Accessories on page 91 Managing Network Connections With iConnect After you configure 802 11 or Ethernet network settings you can use the iConnect utility to check the network connection status with a ping test change basic network parameters e Change Funk security profile settings turn the 802 11 radio Ethernet phone or Bluetooth radio on and off 38 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 Turning a Network Connection on or off Use the following procedure to turn a network connection on or off 1 Tap the iConnect icon in the lower right corner of the Today screen 2 Choose Enable and then choose a network connection from the list A check m
67. htness display timeout input devices extreme temperatures and your usage You should fully charge the battery before you use the CN50 When you change the battery it will automatically go into a power off state and then cold boot The battery used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Dispose of used batteries Warning promptly Keep away from children CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 3 Chapter 1 Using the CN50 Note If the CN50 is not using external power and you remove the oO battery pack the CN50 goes into a power off state Contact your Intermec representative for replacement batteries Charging the Battery Make sure you fully charge the AB24 or AB25 battery before you use your CNS0 You can charge the battery before or after you install it in the CN50 A fully discharged battery charges in approximately 4 AB24 to 6 AB25 hours Use the next table to understand how long it takes to charge your batteries in each of the CNS0 charger or dock accessories Charging Times for CN50 Batteries CN50 Charging Accessory AB24 Charging Time AB25 Charging Time AD27 single dock charger 4 hours 6 hours AC21 quad battery charger 4 hours 6 hours AD23 charge only multidock 4 hours 6 hours AD24 Ethernet multidock 4 hours 6 hours AE36 vehicle power adapter 4 hours 6 hours AE37 AC adapter 4 ho
68. inting you need to make sure Bluetooth power is on For help see the procedure in Connecting the CN50 Using Bluetooth Communications on page 34 e create an application that opens the wireless printing COM port on your CN50 For help see the Bluetooth Resource Kit which is part of the Intermec Developer Library IDL available from the Intermec web site at www intermec com idl e select the current wireless printer on the CNS0 For help see the next procedure To select the current wireless printer 1 Select Start gt Settings gt System tab gt Wireless Printing Wireless Printing 4 10 03 Current Printer None set E Different 7 2 Tap Search to find a printer or tap Manual to enter a device address Follow the onscreen instructions to select the current wireless printer 3 Optional Tap Print Test Page The printer prints out the test page Note You can also print wirelessly from inside your applications gt using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports For help see the IDL which is available from the Intermec web site at www intermec com idl CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 37 Chapter 2 Connecting and Configuring the CN50 Connecting the CN50 Using Ethernet Communications You connect your CNSO to your Ethernet network with an ethernet cable and an AD24 Ethernet multidock or AD27 single dock with Et
69. n enable the screen to rotate all the time depending on orientation you can enable it to rotate for specific applications you can disable rotation for selected applications or you can disable it You can modify the screen rotation settings file to determine which applications will enable or disable screen rotation by modifying the settings csv file in the Windows folder rotation is only enabled for Internet Explorer and Windows Media pe Note By default when you select Enabled for selected applications Player To configure the screen rotation 1 Tap Start gt Settings gt the Systems tab gt Sensors se Start e 2 4x ok Screen Rotation Display layout can be automatically rotated by sensing the device orientation Select one of the Following rotation settings Enable all oO Enabled For selected applications i Disabled for selected applications Disable all Selected applications may be specified in screen rotation settings file 2 Select the option you want to use Understanding the Status LEDs The CN50 has four status LEDs CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 15 Chapter 1 Using the CN50 Location of the CN50 Status LEDs Notification LED Good Read LED Battery Status LED The next table describes the notification LED Good Read LED and key status LED For information about the battery status LED see Understanding the Battery Status on page 6
70. nded access point Make sure the CNSO network name matches the access point network name Default network name is INTERMEC e Access point may not be communicating with server Ensure the access point is turned on properly configured and has 802 1x security enabled You are setting up multiple access points The CNS0 does not save WEP key values when in a network with different SSIDs and changing the SSID Reenter the WEP key value after the connection fails changing the SSID and save your changes You should now be able to connect to the different access points The CN50 indicates it is not Make sure that authenticated the User Name and Password parameters on the CN50 must match the user name and password on authentication server You may need to reenter the password on both the CN50 authentication server on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software e the IP address and secret key for access point must match the IP address and secret key on the authentication server You may need to reenter the IP address and secret key on both your access point and authentication server e the authentication server software is running on the server PC You receive a message saying The server Date and time are not saved when you perform a clean certificate has expir
71. ng and Configuring the CN50 Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CNSO with Funk security 1 Make sure the communications and radio parameters on your CN50 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure Aa i RR WN For Association choose WPA or WPA2 Encryption automatically defaults to TKIP or AES respectively 7 For 8021x choose TTLS PEAP EAP FAST or TLS 8 Ifyou choose TTLS or PEAP a For Prompt for Credentials choose Enter credentials now Note You can use Prompt for Credentials to troubleshoot your Pod network connection b Enter a User Name and User Password c For Validate Server Certificate choose Yes Note The correct date must be set on your CN50 when you enable K Validate Server Certificate 9 Ifyou choose TLS a Loada user and root certificate on your CNS0 For help see Loading a Certificate on page 53 b Enter a User Name and Subject Name c For Validate Server Certificate choose Yes d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 43 Chapter 2 Connecting and Configuring the CN50 Configuring WPA or WPA2 with Funk Security Us
72. nnected to the wireless network Calibrating the Touch Screen po If the touch screen does not respond when you tap it with the stylus you may need to calibrate the screen Note If the touch screen is so out of alignment that you cannot open the Start menu you can try to align the screen menu using the keypad For help see the next procedure To calibrate the touch screen 1 Tap Start gt Settings gt Systems tab gt Screen 2 Tap Align Screen and follow the instructions to align the screen 3 Tap ok Aligning the Touch Screen 14 If the touch screen is so out of alignment that you cannot open the Start menu you may need to align the screen menu using only the keypad or as a last resort you can perform a clean boot For more information about performing a clean boot see Clean Booting the CN50 on page 80 To align the touch screen using the keypad Press W for the Start menu Press to select Settings and then press E Press j until the Personal tab is selected Press to select the System tab Use the arrow keys to choose Screen and then press er Tab to Align Screen and press Follow the instructions to align the screen Tap ok on MU RR UN a CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 Rotating the Screen The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50 You ca
73. nnection for external AC power to theCNS0 To use this adapter you need to purchase a country specific power cord Quad Battery Charger AC21 Use the quad battery charger to charge up to four battery packs Single Dock AD27 Use the single dock to hold a mobile computer with its battery installed charge a spare battery pack charge the main battery pack and provide power to the mobile computer The dock has USB host and client connectors Optional modules are available to convert the USB host to Ethernet or to a landline modem Multidock AD24 Use the multidock to hold up to four mobile computers with batteries installed The multidock charges the batteries and provides power and Ethernet connections to each mobile computer Charge Only Multidock AD23 Use the charge only multidock to hold up to four mobile computers with batteries installed charge batteries and provide power to the mobile computers Vehicle Docks AV6 and AV9 Use the vehicle docks to hold and charge the mobile computers while using them on a vehicle Magnetic Stripe Reader AR9 Use the magnetic stripe reader if you need magnetic stripe reading capability on the mobile computer 92 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Default Settings Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CNSO If you restore to factory de
74. ns Developing Applications for the Computer Use the Intermec Resource Kits to develop applications to run on the CN50 The Resource Kits are a library of C NET Java and web components grouped by functionality that you can use to create applications for the computer The Resource Kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec web site at www intermec com idl For more information see the Intermec Developer Library IDL Resource Kit Developer s Guide Packaging Your Application For very simple applications the executable file may be the only file you need to deploy More typically you will have a set of files to install You can also copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends using cab files to install your applications The CNSO uses standard Windows Mobile cab files and will install third party cab files Choosing a Target Location 66 You can have your cab file place your application in any of these memory locations on the CNS0 The ObjectStore The optional microSD card Depending on available disk space you may want to consider installing your application files on the microSD card Using a microSD card creates the Storage Card folder on the CNSO e The non volatile Flash File Store Applications and data in the Flash File Store will persist through a clean boot Files copi
75. of configurable items choose or change options by entering data in the entry fields or checking the appropriate check box To restore the default settings to all items in the current menu tap Menu gt Restore Menu Defaults Tap Yes to clear the confirming message and restore menu defaults To restore all default settings tap Menu gt Restore All Defaults Tap Yes to clear the confirming message and restore all defaults which may take a few minutes 4 Tap Back or to save your changes and go back to the previous screen Tap to return to the main menu 5 To close Intermec Settings in the main menu tap ok or choose Menu gt Exit For more information on all parameters in Intermec Settings see the Intermec Settings Command Reference Manual Hiding Menu Items in Intermec Settings In Intermec Settings you can hide items in the CNS0 menus or in the directory tree in the SmartSystems console Hidden items are not saved when you back up your settings in the SmartSystems console In Intermec Settings in the SmartSystems console To hide menu items right click a menu item and choose Hide Menu Item from the popup list Click Yes to clear the confirming message e To restore menu items click the CN50 name at the top of the directory tree to select it and then choose View gt Unhide Items All hidden menu items are restored 30 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and C
76. ogy e CDMA e UMTS With the radio module installed in the CNS0 you can send and receive telephone calls as well as transmit data through wide area WAN cellular networks The CNSO provides a phone speaker microphone and speakerphone It also supports Bluetooth headsets or hands free kits The factory default setting for the phone is disabled After you activate the phone with the wireless carrier of your choice you can customize the features of the phone and network settings For help refer to the online help on your CNSO Turning On the Phone Using the Wireless Manager You can use the Wireless Manager to enable and disable Bluetooth Wi Fi and the phone on your CNSO 1 Tap Start gt Settings gt Connections tab gt Wireless Manager CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 55 Chapter 2 Connecting and Configuring the CN50 78 Wireless Manager a Yx x X All 0 Connecting i Bluetooth 8 On 2 In the Wireless Manager tap Phone The phone turns on 3 Tap Menu gt Phone Settings to configure the phone For help see Activating the CDMA Phone 4 Tap Done to close the Wireless Manager Activating the CDMA Phone 56 The CDMA WWAN radio module is configured at the factory To activate your CDMA CNS0 device you need to contact the carrier you have chosen and set up accounts for each device Use the following table to view the carriers that Intermec currently supports If yo
77. olume slider to the volume you want select Vibrate or select Off To adjust the volume with the Volume buttons e Press the upper side button to increase the volume Press the lower side button to decrease the volume set the volume to vibrate or turn the volume off CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 11 Chapter 1 Using the CN50 Using the Screen The CNSO has a 240 x 320 pixel color touch screen display The Windows Mobile 6 1 start screen has three distinct areas the navigation bar Today screen and command bar Windows Mobile 6 1 Start Screen Start a Yi dx Monday 2 08 PM March 23 2009 Navigation bar Phone off Wi Fi OFF 8 On Getting Started No unread messages Today screen No KS oming appointments Device unlocked Command bar Contacts time that the screen backlight stays on For help see Configuring the P Note To help conserve battery power you can change the amount of Backlight To turn the screen backlight on and off For the numeric keypad press O e For the QWERTY keypad press amp Configuring the Backlight By default the CN50 goes into Screen Off mode when there is no activity on the computer Screen Off mode turns off the backlight and display Press a key or tap the screen to resume activity 12 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 To configure the backlight 1 Tap Start
78. onfigure camera options by tapping Menu Zooming On an Image You can zoom in or out on an image while using either camera mode or video mode e Press 0 to zoom in and press to zoom out Taking a Picture You can use the built in camera to take pictures 1 Tap Start gt Programs gt Pictures amp Videos 2 Tap the Camera icon in the grid or tap Camera on the taskbar 20 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 Pictures amp ideos a Rx x My Pictures v Date v Hav lt Camera amp 4 Menu 3 Using the screen as a viewfinder move the camera until you have the image you want to capture 4 Tap Take Pic on the taskbar or press Enter to save the image Ifyou select to save your pictures to Main memory they are saved to permanent storage on the CNSO Switching to Video Mode When you switch to video mode the camera icon below the screen turns into a video camera and Record now appears in the taskbar To switch to video mode Tap Menu gt Video Mode Saving Picture Files Pictures are automatically saved to the main memory on your CNSO You can save your picture to a different location rename the file and select a specific compression level You can also set options for flash video quality and some advanced options from the Settings menu To save picture files 1 Tap Menu gt Settings 2 Select a file save location type
79. onfiguring the CN50 In Intermec Settings on the CNSO e To hide menu items tap and hold the item and then choose Hide Menu Item from the popup list Tap Yes to clear the confirming message To restore hidden items in a single menu tap and hold the menu bar where the item was hidden and then choose Restore Item Default from the popup list To restore all hidden items in all menus tap Menu gt Unhide All Items settings for visible items are restored to defaults The settings for hidden menu items are not affected For more information see the SmartSystems Foundation online Help log Note When you restore default settings in Intermec Settings only the Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CN50 and PC ActiveSync lets you transfer files synchronize files remotely debug and perform other device management activities ActiveSync is a free application available from the Microsoft web site at www windowsmobile com getstarted To establish an ActiveSync partnership between your CNSO and PC you need to physically connect your CNS0 to your PC using these accessories e CNS0 AC adapter e USB to micro USB cable Establishing an ActiveSync partnership Use the following procedure to establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC When installation is complete the Get Connected dialog box appear
80. ou choose to have the update process start SmartSystems Foundation users are notified when update packages are released so that they can download them and update their Intermec computers For more information see the SmartSystems Foundation Help Updating Individual Computers You can download update packages from your PC to the CN50 using Microsoft ActiveSync or any other file transfer method you choose If you need to download ActiveSync or the Windows Mobility Center go to www windowsmobile com getstarted To update an individual computer 1 Download the Image Update packages you want to install from the Intermec web site at www intermec com Go to Support gt Downloads 2 Transfer the Image Update packages from your PC to the CNS0 3 Onyour CN50 tap Start gt Programs gt File Explorer and navigate to the location of the Image Update package 4 Double tap the package to install it Your CNS0 begins the update process and automatically performs a cold boot The CNSO boots into a special Update Loader mode where the computer has no connections and is completely unusable This process can take anywhere from 30 seconds to 15 minutes depending on the update 5 After the update is complete the CN50 cold boots again When a confirmation dialog box appears requesting user input dismiss it CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 71 Chapter 3 Developing and Installing Applications 72 CN50 Mobile Com
81. our Software and Firmware Version Numbers To find your mobile computer s software and firmware version number 1 Tap Start gt Settings gt About 2 Tap the Packages tab to find software version numbers 3 Tap the Build tab to find the firmware version 74 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 4 Troubleshooting and Maintaining the CN50 Troubleshooting the CN50 Use this section to troubleshoot some common problems you may experience with your CNSO If you send the CNSO in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer Problems While Configuring the CN50 Problem Solution You cannot type a character on the keypad You may have locked a modifier key on the keypad or you can only type uppercase or Press the necessary key sequence to unlock the key For lowercase letters help see Using the Keypad on page 8 You press the Power key and nothing Make sure the backlight is on happens Make sure you have a charged battery that is installed correctly For help see Charging the Battery on page 4 The battery may be discharged Replace the battery with a spare charged battery or charge the battery Reset the CNSO For help see Resetting the CN50 on page 79 You insert a microSD card and cannot
82. owercase letters To enable Caps Lock e Onthe QWERTY keypad press then the key Press M again to disable the Caps Lock e On the numeric keypad press D To disable Caps Lock e On the QWERTY keypad press the key again e On the numeric keypad press 0 again For information on how to enter specific characters with keystrokes see Appendix C Keypads and Keystrokes on page 99 Entering Characters on the Numeric Keypads To enter letters on the numeric keypad you need to press the amp key and the number key as many times as necessary to access the letter you need since each number key has one to four letters or functions 10 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 To type a lower case Z Press RIB BE Adjusting the Volume of the CN50 You can adjust the computer volume for your needs and your environment The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner You can set the volume to off very low low medium high very high default and vibrate You can use the Volume application available from the navigation bar or the Volume buttons on the side of the CNS0 to change the volume of the computer Location of Volume Buttons on the CN50 Volume buttons To adjust the volume with the Volume application a Tap the Volume 4 icon at the top of the screen b Use your stylus to adjust the v
83. procedure to start the Activation Wizard 1 Tap Start gt Phone 2 Inthe Phone application tap Menu gt Activation Wizard from the bottom of the screen Activating the CN50 on Sprint gy Use the following procedure to activate a CN50 programmed for Sprint Before activating the CNSO you need to set the local date and time Note The CNSO must be activated within 24 hours of contacting Sprint with the MEID CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 57 Chapter 2 Connecting and Configuring the CN50 1 Ina strong signal area turn on or reboot the CN50 to automatically start the Hands Free Activation wizard Hands Free Activ 22 Y qi Xx Hands Free Activation Contacting Network Cancel 2 If activation is unsuccessful on the first attempt the wizard will countdown from 60 seconds and try again It will continue this process four times before it stops At this point you can reboot the CNS0 to retry activation or contact Intermec Support Cancel The wizard will start the process again the next time you boot log Note You can stop the activation process at anytime by tapping up the CNS50 3 The wizard states when the activation is successful You can test the service by navigating to a web site or making a phone call Activating the CN50 on Verizon Use the following procedures to activate a CN50 programmed for Verizon The voice service must be activated before you can activat
84. ptographic data that guarantee a public key is associated with a private key They contain a public key and the entity name that owns the key Each certificate is issued by a certificate authority To import a root certificate 1 Tap the iConnect icon 89 in the lower right corner of the Today screen The iConnect pop up menu appears 2 Select Tools gt Wireless Settings The Profile Wizard appears 3 Tap Edit Selected Profile gt Security tab gt Get Certificates se Profile Wizard Yx M ok Web Enrollment Import pfx Import Root Certificate TEER Import Root Cert Import User Certificate Certificate Path cer lt lt lt Key Path pvk lt lt lt Import User Cert CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 53 Chapter 2 Connecting and Configuring the CN50 Note PFX encoded certificates are also supported Tap the Import K pfx button to import a PFX encoded certificate 4 To import a root certificate a Tap the lt lt lt button next to the Import Root Certificate field to select the root certificate DER encoded cer file to import b Click Import Root Cert to install the selected certificate 5 To import a user certificate a Tap the lt lt lt button next to the Certificate Path field to select the user certificate DER encoded cer file without the private key to import b Tap the lt lt lt button next to the Key Path field to select the private key
85. puter for Windows Mobile 6 1 User s Manual 4 Troubleshooting and Maintaining the CN50 If you encounter any problems while using the CNS0 look in this chapter to find a possible solution You will also find information on routine maintenance This chapter contains these sections e Calling Product Support e Troubleshooting the CN50 Resetting the CN50 Cleaning the CN50 Chapter 4 Troubleshooting and Maintaining the CN50 Calling Product Support If you cannot find the answer to your problem in the Troubleshooting the Computer section you can visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative call 1 800 755 5505 Before you can call Intermec Product Support make sure you have the following information ready Configuration number e Serial number e Firmware and software version numbers e Thelanguage your custom application was written in and the tools you used to create it Consult your application developer for information on your custom application Finding Your Configuration Number To find the configuration number of your CNS0 Look at the CN configuration number and SN serial number fields on the label inside the battery compartment Finding Y
86. r CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Before You Begin This manual provides you with information about the features of the CNS0 and how to install configure operate maintain and troubleshoot it Before you work with the CN50 you should be familiar with your network and general networking terms such as IP address Related Documents This is a list of CNS0 related Intermec documents Intermec Settings Command Reference Manual Intermec Developer Library IDL Resource Kit Developer s Guide The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN50 computer product page click Computers gt Handheld Computers gt CN50 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category field the Product Family field and the Product field to help you locate the documentation for your product CN50 Mobile Computer for Windows Mobile 6 1 User s Manual xiii Before You Begin Patent Information Product is covered by one or more of the following patents 4882476 4894523 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5
87. r The User Logon dialog box appears d Enter a User Name and Domain and press Enter If you choose PEAP a Choose Properties gt Run App The Auth Settings box appears b Choose Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Enter a User Name and Password and select Save Password d Optional In the Domain field enter the Active Directory domain associated with the user account Save your settings Enabling WPA PSK With Microsoft Security Use the following procedure to enable WPA PSK With Microsoft Security 1 u RR Ww N Make sure the communications and radio parameters on your CN50 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CNS0 internally converts it to a pre shared key Save your settings CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 Configuring 802 1x Security with Microsoft
88. ration 106 107 battery AB24 and AB25 described 91 backup power 3 battery icons described 6 changing 4 charging times 4 checking the status 6 described 3 maximizing battery life 6 status LED 7 Bluetooth radio communications configuring 34 boot cold performing 79 warm performing 79 booting troubleshooting 79 80 C cab file using to install applications 66 calibrating screen 14 calling product support 74 capitalizing characters 10 caps lock enabling and disabling 10 carriers supported 56 CDMA carriers supported 56 phone activating 56 changing the battery 4 characters capitalizing 10 entering with keystrokes 100 103 charge only multidock AD23 described 92 charging the battery 4 clean boot storing files to rebuild system 66 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual clean booting troubleshooting 80 CNSO computers troubleshooting 75 78 CN50 features 2 cold boot performing 79 cold booting troubleshooting 79 color camera 20 21 color coded keys using 9 communications 802 11b g configuring 33 Bluetooth configuring 34 Ethernet configuring 38 serial using 38 USB using 38 configuration bar codes 106 107 default settings 94 97 number finding 74 configuring backlight settings 12 network communications 33 connecting to a PC 31 default bar code symbologies 17 configuration 94 97 DiskOnChip storing applications 66 EA11 Area Imager 89 EA21 Area Imager 86 Elec
89. rk provider You insert the SIM card in the battery cavity on the back of the CNSO To install the SIM card 1 Press to turn off the CNSO 2 Disconnect the handstrap from the top of the CNSO 3 Push forward on the battery release tab until the battery releases and then lift the battery away from the CNSO CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 59 Chapter 2 Connecting and Configuring the CN50 4 Swing the card access door clockwise to expose the SIM card and microSD card slots 5 Insert the SIM card into the top slot until it clicks in place 6 Close the card access door 7 Insert the battery and press down until it clicks in place Reconnect the handstrap 8 Press to turn on the CNSO Making a Phone Call After you activate your phone you are ready to start making phone calls The icon in the navigation bar will change to indicate that the radio is now active 1 Tap Start gt Phone 2 Tap the keys to enter the telephone number you want to call 3 Tap the Talk button 60 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 Connecting to an ISP You can connect to your Internet Service Provider ISP and use the connection to send and receive e mail messages and view web pages Get an ISP dial up access telephone number a user name and a password from your ISP Once the CNS0 is connected you can send and receive messag
90. rotate the display between portrait and landscape e The first 3 megapixel camera in a mobile computer e An area imager that supports reading bar codes signature capture and Enhanced Mobile Document Imaging eMDI The CN50 Mobile Computer with an IEEE 802 11b g radio installed is Wi Fi certified for interoperability with other 802 11b g wireless LAN CERTIFIED devices 2 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 The CNS50 is available with the following features 3 75G UMTS 3 5G CDMA 802 11b g and Bluetooth radio 2 5 GPRS EDGE radio e 256 MB DRAM 512 MB Flash approximately 350 MB free for user applications e Customer accessible micro SD slot for removable memory cards up to 32 GB Imaging options e EA21 area imager e EA11 area imager e GPS receiver Use this manual to understand how to use the CNS50 and other features and options available on it CNSO see the online Help For additional information about using Windows Mobile on the CNS0 visit Intermec Knowledge Central at www intermec com log Note For information about the Mobile applications installed on the Using the Battery The CNSO uses an AB24 standard battery or an AB25 extended battery as its main power source The standard battery has a 7 2 Watt hour capacity and the extended battery has a 14 4 Watt hour capacity Several factors determine the life of your battery such as display brig
91. s CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 31 Chapter 2 Connecting and Configuring the CN50 Get Connected xj Get Connected To connect your device to this PC 1 Connect the cable to the PC 2 Turn on the device 3 Connect the device to the cable ActiveSync should automatically detect your device If your device is not automatically detected click Next If you are using infrared IR or Bluetooth click Help lt Back Next gt Cancel Help 2 Follow the onscreen instructions to establish a partnership When the partnership is established the Microsoft ActiveSync screen appears on your PC Microsoft ActiveSync File View Tools Help Sync C4 Schedule 7 explore CN50 Connected Hide Details amp Information Type CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 Connecting to Your Network The CNS0O is a versatile mobile computer that you can easily add to your wireless or wired data collection network You can connect your CNSO using e 802 11 radio communications e Bluetooth communications Ethernet communications e USB communications Connecting the CN50 Using 802 11 Radio Communications Your CNS0 has an 802 11 radio to transfer data using wireless communications This section assumes that your wireless network is set up including your access points To configure 8
92. s Icon Status mi Battery is fully charged m Battery has a medium charge You should be able to work for several more hours before changing batteries a Battery is low You need to replace or charge the battery soon ct Battery is critically low You need to replace or charge the battery now fe Battery is charging Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CNS0 Location of the Battery Status LED Battery gt lt status LED The Battery Status LED above your CN50 display indicates the charging status of your battery Understanding the Battery Status LED LED State Description Steady green when The battery is fully charged the CNSO is connected to external power Blinking red The battery is low CN50 goes into Suspend mode Charge or replace the battery CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 7 Chapter 1 Using the CN50 LED State Description Steady red when the The battery is charging CN50 is connected to external power Steady amber There is a battery error The battery may be outside the allowable charging temperature or you may need to replace the battery Off The CNS50 is not on external power and the battery is operating normally Using the Keypad Use the following sections to understand how to use the keypad For information on remapping the keypad you can download the
93. s section explains how to configure wireless security on your CNSO If you choose not to use security see Disabling Security on page 54 Intermec recommends that you always implement security You must use either Funk or Microsoft security to implement your security solution For details see the next section Choosing Between Microsoft and Funk Security on page 41 If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authentication server and authenticators are properly configured Note Your security choice does not depend on your authentication server For example you can choose Funk security if you use Microsoft Active Directory to issue certificates Choosing Between Microsoft and Funk Security The CNSO supports both Funk and Microsoft security which dynamically select wireless networks based on your preferences The option you choose depends on your network security needs e Ifyou are using the CNS0 in a static environment that requires a high level of security you should use Funk security which offers CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 41 Chapter 2 Connecting and Configuring the CN50 42 support for LEAP and TTLS and configuration for up to four profiles To use Funk security you need to select a profile For help see the next section Choosing Between Microsoft and Funk Security e Ifyou are primarily using the CNSO to
94. storing applications 66 orange key using 9 P partnership ActiveSync establishing 31 PC connecting to with ActiveSync 31 phone configuring 55 making a call 60 Sprint 57 Verizon 58 physical specifications 84 power button described 9 troubleshooting 75 private network connecting to with VPN server 62 problems troubleshooting 75 78 product support calling 74 Knowledge Central web site 74 Q quad charger AC21 described 92 R radio 802 11b g communications configuring 33 Bluetooth communications configuring 34 S scanner troubleshooting 78 scanner window cleaning 81 Scan to Connect using to install applications 68 screen aligning 14 cleaning 81 specifications 84 stylus using 13 touch described 12 SD card See microSD card SDMMC Disk folder troubleshooting 75 security wireless 802 1x with Funk 44 serial communications using 38 settings default 94 97 single dock AD27 described 92 SmartSystems Foundation using to install applications 67 software firmware number finding 74 version number finding 74 software required for developing 66 speaker adjusting the volume 11 specifications physical and environmental 84 screen 84 Sprint 57 status LEDs battery described 7 illustrated 15 storage increasing with microSD card 22 stylus using 13 suspend mode described 9 symbologies See bar code symbologies T touch screen See screen troubleshooting 75 78 U USB communications
95. subnet 3 Make sure the computer is in a charge dock or communications dock or that device power management is disabled 4 Download the SmartSystems bundle to your PC 5 Double click the exe file on your PC An InstallShield application starts 6 From the SmartSystems console locate the bundle s to install 7 Drag the application to each computer you want to update or toa group of computers in a folder The SmartSystems console installs the update on your computers 8 After the download is complete your CNS0 begins the update process and automatically performs a cold boot The CNSO then boots into a special Update Loader mode where the computer has no connections and is completely unusable This process can take anywhere from 30 seconds to 15 minutes depending on the update Note The SmartSystems console indicates that your CNS0 is offline by displaying a red stop sign symbol until the CN50 reboots and reconnects to the system 9 After the update is complete the CNS0 cold boots again When a confirmation dialog box appears requesting user input dismiss it CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 3 Developing and Installing Applications Sending Silent Update Packages to the CN50 If you want to automatically download and send update packages to your computers you can purchase a SmartSystems AutoDeploy License The silent updates do not require any user intervention and begin when y
96. tronic Serial Number ESN locating 56 environmental specifications 84 Ethernet communications configuring 38 extended ephemeris 23 benefits 23 F features of the CN50 2 Flash File Store using to install applications 66 Funk security 802 1x 44 profile choosing 42 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Index G Good Read LED troubleshooting 78 GPS extended ephemeris 23 GPSID GPS Intermediate Driver configuring settings 23 overview 23 green key using 9 H hardware required for developing I imager 16 19 imager reading distances 85 91 Intermec contact information ii product support calling 74 ISP Internet Service Provider connecting to CNSO 61 K keypad capitalizing characters 10 color coded keys using 9 illustrated 8 keystrokes for entering characters 100 103 troubleshooting keys 75 using the color coded keys 9 Knowledge Central web site 74 L LEDs status illustrated 15 locked computer troubleshooting 76 M magnetic card reader AR9 described 92 maximizing battery life 6 memory installing applications in 66 microSD card installing 22 troubleshooting 75 using to install applications 68 Microsoft security choosing 46 modifier keys using 9 113 Index 114 multidock AD11 described 92 N network communications configuring 33 connection icon illustrated 13 troubleshooting 76 numeric keypad See keypad o Object Store
97. tures will use your data plan and may cause you to incur additional charges Download time Out of date Download Assistance File Load Assistance File Set Auto download Param 3 Select Improve Accuracy and choose an operating mode CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 25 Chapter 1 Using the CN50 GI 26 PS Settings Improve accuracy Qualcomm XTRA Assisted GPS Note These features will use your data plan and may cause you to incur additional charges CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 2 Connecting and Configuring the CN50 Use this chapter to understand how to configure the CNS0 to communicate in your network This chapter contains these topics e Configuring the CN50 e Managing the CN50 With SmartSystems Foundation Connecting to a PC Connecting to Your Network Managing Network Connections With iConnect Configuring Wireless Security Configuring the Phone Connecting to an ISP Connecting to a Network With a VPN Server Chapter 2 Connecting and Configuring the CN50 Configuring the CN50 You can configure many parameters on the CNSO such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the CNSO operates There are several ways to configure the CN50
98. ur carrier is not listed in the table please contact Intermec product support to see if it is now supported Currently Supported Carriers Country Carrier United States Sprint amp Verizon The carrier will require the Mobile Equipment Identifier MEID to start the activation process You can find the MEID e ona label located in the upper right corner of the battery compartment e on the outside of the CN50 shipping box CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 2 Connecting and Configuring the CN50 The activation process is slightly different for each CDMA carrier Your carrier sales contact and an Intermec representative can guide you through the process Values Required for CDMA Phone Carrier Sprint Verizon The following table shows the carriers the correct activation method to use and the values that you need to activate your phone if required Values Required for CDMA Activation Activation Method Activation Values You Need Sprint Hands Free MEID Dial 22899 or None all parameters are automatically transferred Activation Wizard wirelessly You can also use the Activation Wizard with Verizon After you complete the activation process the settings you enter are permanently stored in the CDMA module Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem Starting the Activation Wizard Use the following
99. urs 6 hours The battery is fully charged when the battery status LED shows a steady green For information on these accessories see Accessories on page 91 To charge the battery e Insert the battery into a quad battery charger a single dock ora multidock or attach external power to the CNS0 with the battery installed Changing the Battery The CNSO resets when you remove the battery To change the battery 1 Save your files and close any open applications 4 CN50 Mobile Computer for Windows Mobile 6 1 User s Manual Chapter 1 Using the CN50 2 Shut down the CNS0 by going to Start gt Programs gt Shut Down For more information see Warm Booting the CN50 on page 79 3 Ifnecessary disconnect the handstrap from the top of the CNSO 4 Push forward on the battery release tab until the battery releases and then lift it away from the CN50 5 Insert the bottom of a fully charged battery into the CN50 and press down on the top until it clicks into place 6 If necessary replace the handstrap CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 5 Chapter 1 Using the CN50 Maximizing Battery Life Batteries are chemical devices If the batteries are left sitting on a shelf for long periods of time outside the CNSO the batteries slowly discharge eventually to zero if left uncharged The battery chemistry resists normal degradation if you store the battery in a charger as opposed to l
100. you chose TTLS or PEAP a Enter a User Name b For Prompt for Credentials choose Enter credentials now network connection Oo Note You can use Prompt for Credentials to troubleshoot your c Enter a User Password d For Validate Server Certificate choose Yes 10 If you choose TLS 11 12 a Load a user and root certificate on your CNS0 For help see Loading a Certificate on page 53 b For Validate Server Certificate choose Yes c Enter a User Name and Subject Name d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name Save your settings Configuring LEAP Security Use the following procedure to configure LEAP security 1 vn nu RK WwW N Make sure the communications and radio parameters on your CN50 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Select the profile you want to configure For 8021x choose LEAP For Association choose Open WPA WPA2 or Network EAP Encryption automatically defaults to TKIP if you choose WPA CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 45 Chapter 2 Connecting and Configuring the CN50 46 8 9 10 AES if you choose WPA2 and WEP if you choose Open or Network EAP For Prompt for Cred
101. you may need to reset the CN50 The CNS0 uses the configuration currently saved in flash memory during the boot process There are three ways to reset the CNSO Warm booting the CN50 e Cold booting the CNS0 e Clean booting the CNS0 Warm Booting the CN50 You may need to perform a warm boot to correct conditions where an application stops responding to the system To warm boot the computer e Go to Start gt Programs gt Shut Down The computer systematically shuts down Press the Power button to restart the computer or it will restart automatically if external power is applied Scan the following bar code Cold Booting the CN50 In some cases where the computer completely stops responding it may be necessary to perform a cold boot Because cold booting may result in data loss use this method only if all other recovery methods have failed oO Note Cold booting the CN50 does not guarantee that cached disk data will be saved so transactional data may be lost during the reset All other data such as CNS0 configuration and network settings is preserved CN50 Mobile Computer for Windows Mobile 6 1 User s Manual 79 Chapter 4 Troubleshooting and Maintaining the CN50 To cold boot your CNSO 1 Remove the battery pack from the CNS0 and wait 30 seconds 2 Reinsert the battery pack and press the Power button Clean Booting the CN50 A Caution 80 If the CN50 seems to be locked up try warm booting an

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