LaCie 500GB Rugged HDD
Contents
1. Error 50 message while copying to a FAT 32 volume Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode Are you having problems get ting your FireWire device to be recognized Are there other USB eSATA or FireWire devices connected to the same port or hub Is the drive connected to a USB port on your computer or to a USB hub Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or oper ating system support Hi Speed USB 2 02 Troubleshooting page 23 Solution If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after formatting has begun your drive will not be ready to use and will require manual formatting Please see sections 3 Optional Formatting And Partitioning and section 3 1 Finding the File System Format Check your computer s documentation and see sections 3 1 Finding the File System Format and 3 Optional Formatting And Partitioning When copying files or folders from Mac OS 10 x to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to Qu SN Check your files and folders to ensure that these types of characters are not being used Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is woken from sl2. Next 5 Select Primary Partition and click Next 6 If you would like to create more than one partition on the disk enter the size of the first partition in the Partition size in MB field Otherwise leave the default values and click Next 7 Choose a drive letter to assign to the drive Click Next 8 Select Format this partition with the following settings and Enter a name for the volume as you d like it to appear on your computer Select Perform a quick format Click Next See Fig 3 2 2 D 9 Review your settings and click Finish to begin the format ting process 10 During the formatting process the status of the disk chang es to Formatting a in the Computer Management win dow When Formatting is complete the status changes to Healthy b See Fig 3 2 2 E Optional Formatting and Partitioning page 20 2 New Partition Wizard Welcome to the New Partition Y Wizard This wizard helps you create a partition on a basic disk basic disk is a physical disk that contains primary partitions extended partitions and logical drives Y ou can use any version of Windows or MS DOS to gain access to partitions on basic disks To continue click Next New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings you want to use O Do not format this partition
3. 2 0 interface TECHNICAL NOTE When FireWire 400 and FireWire 800 interfaces are mixed in a daisy chain data transfers are limited to FireWire 400 speeds 1 Connect your LaCie hard disk by following the steps in sec tions 2 1 and 2 2 connecting to your computer using the FireWire 800 cable 2 To attach a digital video camera a Using the iLink DV cable sold separately connect the 4 pin end of the cable to the 4 pin port on your digital camera b Connect the 6 pin end of the iLink DV cable to the 6 pin FireWire port on the back of the LaCie Hard drive To attach a FireWire peripheral a Connect the FireWire 400 cable into an available FireWire 400 port on your FireWire peripheral b Attach the other end of the FireWire 400 cable to an available FireWire 400 port on the LaCie hard disk 3 The digital camera or peripheral device should now appear under My Computer Windows users or on the desktop Mac users Some cameras do not support this configuration or may downgrade your LaCie hard disk s performance Getting Connected page 13 LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual 2 4 Disconnecting Your LaCie Hard Disk FireWire eSATA and USB external devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your La
4. Connectors USB is a serial input output technology for connecting periph y N eral devices to a computer or to each other Hi Speed USB 2 0 Hi Speed USB 2 0 Benefits is the latest implementation of this standard and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras Hot swappable no need to shut down or restart your computer when adding or removing devices J USB Cable NE E Backwards compatibility Hi Speed USB 2 0 works with the original USB specifications Your LaCie hard disk is shipped with a Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when con nected to a USB 1 1 port but drive performance will be limited to USB 1 1 transfer rates E USB Power Cable In the event that the USB bus on your computer does not pro vide the necessary power to operate your LaCie hard disk the included USB power cable connects to an available USB port on your computer The USB ports either USB 2 0 or USB 1 1 on your computer will help provide power to your LaCie drive 1 Attach the small end of the USB power cable to the back of your LaCie drive a 2 Attach the USB end of the USB power cable to an available USB port on your computer b LaCie Rugged Hard Disk Desicn sy Nett POULTON Introduction
5. Format this partition with the following settings Eile system NTFS Allocation unit size Default Volume label New Volume C Enable file and folder compression amp Bpisko Basic 18 62 GB Online c 18 62 GB NTFS Healthy System Disk 1 Basic 153 38 GB Online New Volume E Scp romo DVD D A No Media v li Primary partition c 18 62 GB NTFS Healthy System b LaCie Rugged Hard Disk Desicn sy Nett POULTON Optional Formatting and Partitioning User Manual page 21 3 3 Formatting for Mac Users a MMM AM CAUTION Following these steps will erase everything from BOT 7225 1 ODLATOO the hard disk If you have information that you want to protect zi E W o or continue to use back up this information before performing these steps Burn Newlmage Convert Verify Enable Journaling Info Mount i FirstAid Erase a 152 7 GB Maxtor 68160M0 E Macintosh HD 1 Select Utilites from the Go menu in Finder Volume Scheme 2 Open Disk Utility 232 9 GB LaCie Group SA Current e Hj The Backu 3 In the disk list on the left side of the Disk Utility window find E1153 4 GB HDT72251 6D the disk corresponding to your LaCie hard disk For each Pi LaCie disk there is a listing for the drive controller and one for E Exchange each volume on the disk Select the listing for the controller ex 1
6. Likewise turning the computer off will automatically turn the drive off LaCie Rugged Hard Disk Desicn sy Nett POULTON Contacting Customer Support User Manual page 26 5 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review section 4 Troubleshooting 2 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and securely attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the fol lowing information on hand Information Where to Find Information LaCie hard drive serial number Located on a sticker at the back of drive or on the original packaging Macintosh PC model Mac users Click on the Apple icon in the menu bar and select About Operating system version This Mac Processor speed Windows users Right click My Computer and select Properties gt General Computer memory Mac users Click on the Apple icon in the finder bar and select About This Mac Select More Info The Apple System Profiler will launch The brands and models of other internal and external and will list your internal and external peripherals peripherals installed on your computer i F Windows users Righ
7. or humid may damage the unit Always unplug the hard drive from the electrical outlet if there is a risk of light ning or if it will be unused for an ex tended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire sert any metallic object into the drive electrical shock fire short circuiting or dangerous emissions may result Your hard drive contains no user serviceable paris If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative Do not use the hard drive near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the drive near sources of magnetic interference such as com puter displays televisions or speakers Magnetic interference can affect the op eration and stability of your hard drive Do not place heavy objects on top of the drive or use excessive force on it Never use excessive force on your drive If you detect a problem consult the Troubleshooting section in this man ual Foreword page 3 Never expose your device to rain or use it near water or in damp or wet con ditions Never place objects containing liquids on the drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury
8. trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor mation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the in formation contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all re quirements of the Canadian Interference Causing Equipment Regulations FCC Statement LaCie Rugged C This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing conditions 1 The devices may not cause harmful interference 2 The devices must accept any interfer ence received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are de signed to provide reasonable protection against harmful interference in a residen tial installation This equipment generates uses and can radiate radio frequency en ergy and if not installed and used in ac corda
9. 53 4 GB HDT72251 in Fig 3 3 A Figure 3 3 A 4 Select the Partition tab eeo HDT72251 6DLAT80 Media 5 From the Volume Scheme menu choose the number of partitions you want to divide the drive into 16 maximum cy RE dus 3 mes o 9 You can adjust the size of each partition using the slide bar x i between the partitions in the Volume Scheme area E 152 7 GB Maxtor 68160M0 First Aid Erase Partition RAID Restore E Macintosh HD E3232 9 GB LaCie Group 6 In the Volume Information section enter a name for each m Lda volume partition and choose the volume format Mac OS C Extended Mac OS Standard UNIX File System or MS DOS TECHNICAL NOTE To share a volume with Windows users sl eme Cie ame ipse n select MS DOS FAT32 format Soares SSS UUM SSAA zaa Ss eS mmm IMPORTANT INFO Apple recommends that unless you have a specific reason to use the UNIX File System UFS you Ea someon in 3 uaa Reage should use the Mac OS Extended format because it provides a 8 I DL more familiar experience to Macintosh users Figure 3 3 B 7 Click Partition Click Partition again to close the alert message and continue 8 Mac Disk Utility will format and partition the disk according to your settings and your drive will be ready to use LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual 4 Troubleshooting If your LaCie hard disk is not working correctly please re fer to the
10. Cie hard disk Au Windows Users 1 From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image 2 A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie hard disk in this prompt 3 This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device 2 5 Switching Interfaces Always unmount or safely disconnect your LaCie hard disk be fore switching interfaces See section 2 4 Disconnecting Your LaCie Hard Disk for proper disconnection procedures When the hard disk has been safely disconnected reconnect it with the interface of your choice Getting Connected page 14 i Mac Users 1 Drag the hard disk icon to the trash 2 When the icon disappears from the desktop the drive can be disconnected E2 4A PN LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual Optional Formatting and Partitioning page 15 3 Optional Formatting and Partitioning The first time you use your LaCie hard disk LaCie Setup As sistant formats your drive according to your needs If your needs change you can reformat your LaCie hard disk to op timize it for use with Windows or Mac or for cross platform use For example if you used LaCie Setup Assistant to format your drive to work with your Mac HFS but now you want t
11. Formatting and Partitioning User Manual page 19 3 2 2 Formatting from HFS Apple File System to NTFS Follow the steps in this section if you used LaCie Setup Assistant to format your drive for use with a Mac or if you reformatted your LaCie hard disk as an HFS4 volume on a Mac FTN OL 4 CAUTION Following these steps will erase everything from Open ae the hard disk If you have information that you want to protect Explore Search or continue to use back up this information before performing these steps Map Network Drive Is Right click My Computer and select Manage Fig wy Ne Disconnect Network Drive 3 2 2 A The Computer Management window opens plal Create Shortcut 2 Select Disk Management under Storage you may have Delete to expand the Storage list to see the Disk Management op Rename tion See Fig 3 2 2 B Information about all storage de vices connected to your computer appears in the pane on Properties the right 3 Find the disk corresponding to your LaCie hard disk Right Figure 3 2 2 A click on the Unallocated volume in the disk allocation bar and select New Partition from the right click options a aT menu Fig 3 2 2 B The New Partition Wizard opens ESCORRE 8l coroser Continued on next page Figure 3 2 2 B LaCie Rugged Hard Disk Desicn sy Nei POULTON User Manual 4 On the Welcome to the New Partition Wizard screen click
12. LaCie Rugged Hard Disk Desicn sy Nei POULTON Table of Contents User Manual page 1 Table of Contents Te IMTFOGUCTION 0555 05 EE 4 Ln ense seen M M 5 1 2 Minimum System Requiremenls ernannt ie epe ee tn ste ibas a ee eu nne pe doi eta vena do ador dne n 6 1 3 Views of the Rugged Hard Disk cccccccesecceeeceeeeceecseeeeneeeecseeeceeeeeseeeeeeeenseescseeeeneessteeesseeeesaes 7 LA Cables and Conreclors cese eps eese guisa tente t EE deque etes Opened quie uate edes ES 8 1 4 1 USB Cables and Connectors sssssssssssssseseeeeeeee eene eene ener nnns 8 1 4 2 FireWire 400 Cables and Connectors eene eene nennen 9 2 Geitinig Connecled ede re Dove Fano Ora EXER e VR ER ERE AVES SV e TEE ERe Ve ERE VOR Ee ceeds lasaees 10 2 1 Connecting the Interface Cable oti ca oe bp eer ee ase bene e de attivi 11 2 2 Launching LaCie Setup Assistant ssssssssssssessseeeeee eere A eerte enne ns 12 2 3 Connecting Multiple Devices ee per dice oreet e pedes Pe M REOR de 13 2 4 Disconnecting Your LaCie Hard Disk rame me tat ete RE ec ient 14 2 5 Switching Interfaces oett tee d pet d dea etate E dude ue dae edu 14 3 Optional Formatting and Partitioning ssccccsssscccssssceccnsssccccaesceccusesceecuseseeees 15 3 1 Finding the File System Format nemen emere eene nen nenne nene nr rennen 16 3 2 Formatting for Windows Users ie cio eot te tpe tt
13. Protect your hard drive from excessive exposure to dust during use or storage Dust can build up inside the device in creasing the risk of damage or malfunc tion Never use benzene paint thinners detergent or other chemical products to clean the outside of the drive Such products will disfigure and discolor the casing Instead use a soft dry cloth to wipe the device CAUTION This LaCie hard disk s war ranty may be void as a result of the failure to respect the precautions listed above IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once formatted the actual available storage capacity varies depending on operating environment typically 5 10 less LaCie Rugged Hard Disk Desicn sy Nei POULTON User Manual 1 Introduction Your new LaCie Rugged All Terrain Hard Disk combines por
14. User Manual page 9 1 4 2 FireWire 400 Cables and Connectors Rugged Triple Interface only FireWire 400 also known as IEEE 1394 is a high speed serial input output technology for connecting peripheral devices to a FireWire Benefits computer or to each other and FireWire 800 is the implementa tion of the new IEEE 1394b standard Hot pluggable devices can be added and removed while the bus is active FireWire 800 offers increased bandwidth and extended cabling Isochronous data delivery no dropped frames distance between devices FireWire 800 is ideal for bandwidth FireWire supports real time data delivery intensive applications such as audio video and graphics Flexible up to 63 devices can be connected on a single bus FireWire Cables Your LaCie hard disk is shipped with a FireWire 400 cable and a FireWire 800 cable Sen mais LaCie Rugged Hard Disk Desicn sy Nei POULTON Getting Connected User Manual page 10 2 Getting Connected Installing the LaCie hard disk is easy for all users regardless of operating system thanks to LaCie Setup Assistant Install your LaCie hard disk in two easy steps Step 1 Connect an interface cable section 2 1 Step 2 Run LaCie Setup Assistant to format your drive for optimal performance with your system section 2 2 IMPORTANT INFO Do not connect more than one interface cable at a time To switch interfaces follow the steps in section 2 5 Switching Int
15. Wire drivers been installed correctly and enabled Is there a conflict with other device drivers or extensions Have you installed the Win dows 2000 Service Pack 42 Are there other USB eSATA or FireWire devices connected to the same port or hub Troubleshooting page 24 Solution Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information If the drive is connected to your computer via USB and does not ap pear to mount the drive may not be recieving enough power from the USB bus on your computer Try connecting the USB power sharing cable as described in section 1 4 1 USB Cables and Connectors Review the installation steps in sections 2 1 Conneccting the Interface Cable and 2 2 Launching LaCie Setup Assistant Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other troubleshooting tips listed here Contact LaCie Technical Support for help In order to operate FireWire 800 devices un
16. a hard disk formatted in HFS to a Win dows computer Au Windows Users i Mac Users Select Utilites from the Go menu in Finder 1 Right click My Computer and select Manage from the right click options menu The Computer Manage ment window opens Open Disk Utility 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Man agement option Information about all storage de In the disk list on the left side of the Disk Utility win dow find the disk corresponding to your LaCie hard disk vices connected to your computer appears in the right h apa pone Each disk has two listings Select the lower indented 3 Find the disk corresponding to your LaCie hard disk disk name Refer to the Format line of the information area at the bottom of the Disk Utility window NOTE Disk 0 is your computer s internal hard disk If other storage devices are connected to your computer refer to the disk information in the upper pane to deter mine which disk is your LaCie hard disk 4 The File System column in the upper pane lists the file system of each disk Disks are listed as NTFS FAT32 or blank if the file system format is not rec ognizes such as if it is HFS LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual 3 2 Formatting for Windows Users Before you start connect the drive to the computer and follow the steps in section 3 1 to find t
17. ct you purchased please check our website for the most current version of the user manual www lacie com Solution There should be an icon for the LaCie drive on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information Review the installation steps in section 2 1 Connecting the Interface Cable and section 2 2 Launching LaCie Setup Assistant Check both ends of the FireWire eSATA or USB cables and make sure that they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again If the drive is connected to your computer via USB and does not ap pear to mount the drive may not be recieving enough power from the USB bus on your computer Try connecting the USB power sharing cable as described in section 1 4 1 USB Cables and Connectors Contact LaCie Technical Support for help LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual Problem The drive is not recog nized by the computer Error messages under Mac OS 10 x The drive is working slowly The drive is not running noticeably faster when connected via Hi Speed USB 2 0 Question Has the drive been formatted Does your computer s operat ing system support the file system Did you get an
18. der Windows 2000 the Service Pack 4 update must be installed This is a free download of fered on Microsoft s website Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual Problem The drive is not running noticeably faster when connected via Hi Speed USB 2 0 The drive turns on and off when you turn your computer on and off USB and FireWire connec tions Question Is the drive connected to a USB port on your computer or to a USB hub Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or oper ating system support Hi Speed USB 2 02 Troubleshooting page 25 Solution If your drive is connected to a USB port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them See section 1 2 Minimum System Requirements This is normal Your drive has an autoswitching power feature which means that if your drive is con nected to your computer turning the computer on will automatically turn the drive on
19. e na ee pepe Dudes Us sad ne Ma oeda s Un O UNT HORN 17 3 2 1 Formatting from FAT92 fo INTES uec reete on be e eR RP E REN Cu EUR E o eden un 17 3 2 2 Formatting from HFS Apple File System to NTFS 19 3 3 Formatting for Mac Users cccccccccesseceeeseeesceeeneeeeeseeeceaeeecaeeseneeeesseeeceeeseaeeeeseeetseeesiseeenteesseeeeses 2 A Troubleshooting eio eontra ree eoe esiet Yee PR EYE YN S RENE E PER SEEE NEEESE RE ERR NS EEEN ETit 22 4 1 Mac Troubleshooting ae teme A e ae de ca ea He RR E CUR C rns 22 4 2 Windows Troubleshooting cce e o e bp t Pete I eb vea d p od edet de 24 5 Contacting Customer SUpPport ssccsssccssscccsscccescccescccescccescccescecescecescesescesessceees 26 6 Warranty Information 5 eee eee eorr pe eorr ran hn hab o aee o rana aaa aree Fee Ra ea apre esae aigu 28 LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual Copyrights Copyright 2008 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means photocopying recording or otherwise without the prior electronic mechanical written consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Computer Inc Mi crosoft Windows 98 Windows 98 SE Windows 2000 Windows Millennium Edi tion Windows XP and Windows Vista are registered trademarks of Microsoft Corpo ration Other
20. eep it does not give the drive enough time to spin up from its sleep mode If you are having problems with your FireWire connection under Mac OS 10 2 x upgrade to the latest Mac OS version Disconnect any other USB eSATA or FireWire devices and see if the drive s performance increases If your drive is connected to a USB port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them See section 1 2 Minimum System Requirements LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual 4 2 Windows Troubleshooting Problem The drive is not recog nized by the computer FireWire 800 does not work under Windows 2000 The drive is working slowly Question Is there an icon for the drive in My Computer Does your computer s con figuration meet the minimum system requirements for use with this drive Is the drive recieving sufficient power Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Have the USB eSATA or Fire
21. erfaces IMPORTANT INFO Please follow the setup steps in the or der they are given to ensure that the LaCie hard disk volume mounts correctly on your computer LaCie Rugged Hard Disk Desicn sy Nei POULTON Getting Connected User Manual page 11 2 1 Connecting the Interface Cable USB 2 0 FireWire 400 or FireWire 800 To connect the interface cable 1 Connect one end of the interface cable to your computer 2 Connect connect the other end of the interface cable to the matching port on the LaCie hard disk 3 After a few seconds the hard disk will mount on your com puter and appear in My Computer Windows users or on your desktop Mac users NOTE In the event that the USB bus on your computer does not provide the necessary power to operate your LaCie hard disk use the included USB power cable to draw additional power from your computer to power the hard disk See section 1 4 1 USB Cables and Connectors for more information USB LaCie Rugged Hard Disk Desicn sy Nei POULTON Getting Connected User Manual page 12 2 2 Launching LaCie Setup Assistant Before using your drive LaCie Setup Assistant software must be launched to format it It will Optimize your drive according to your needs Copy the manual and utilities onto your LaCie hard disk IMPORTANT INFO LaCie recommends that you copy the user manual and utilities onto your computer s internal hard drive or other medium when setup is complete To
22. following checklist to determine the source of the problem If you have gone through all of the points on the checklist and your drive still does not work properly please check the FAQs that are regularly published on our website www lacie com One of these FAQs may provide an answer to your specific question You can also visit the downloads page where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Customer Support see section 5 Contacting Customer Support for details 4 1 Mac Troubleshooting Problem Question The drive is not recog nized by the computer Does an icon for the drive ap pear on the desktop Does your computer s con figuration meet the minimum system requirements for use with this drive Did you follow the correct installation steps for the spe cific interface and operating system Are both ends of the FireWire eSATA or USB cables firmly attached Is the drive receiving sufficient power Is there a conflict with other device drivers or extensions Troubleshooting page 22 Manual Updates LaCie strives to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your user manual does not reflect the configuration of the produ
23. he file system format of your LaCie hard disk If your disk is formatted as a FAT32 volume proceed to section 3 2 1 Formatting from FAT32 to NTFS If your disk is formatted as an HFS volume or unrecog nized in Windows click here or proceed to section 3 2 2 Formatting from HFS 3 2 1 Formatting from FAT32 to NTFS Follow these steps if you used LaCie Setup Assistant to create an exchange volume on your LaCie hard disk for data sharing be tween Windows and Mac computers or if you reformatted your LaCie hard disk as a FAT32 volume on a Mac A CAUTION Following these steps will erase everything from the hard disk If you have information that you want to protect or continue to use back up this information before performing these steps 1 Right click My Computer and select Manage Fig 3 2 1 A The Computer Management window opens 2 Select Disk Management under Storage you may have to expand the Storage list to see the Disk Management op tion See Fig 3 2 1 B Information about all storage de vices connected to your computer appears in the pane on the right 3 Find the disk corresponding to your LaCie hard disk Right click in the disk allocation bar of the FAT32 volume and select Format from the right click options menu Fig 3 2 1 B TECHNICAL NOTE If you did not create an exchange vol ume using LaCie Setup Assistant there may be only one vol ume associated with the disk Continued o
24. http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie Rugged Hard Disk Desicn ev Nei POULTON Warranty Information User Manual page 28 6 Warranty Information LaCie warrants your drive against any defect in material and workmanship under normal use for the period designated on your warranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defec tive drive This warranty is void if The drive was operated stored in abnormal use or maintenance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inc
25. launch LaCie Setup Assistant Windows users double click on the LaCie drive icon in My Computer Mac users double click on the LaCie Setup Assistant icon which will appear on your desktop IMPORTANT INFO If you do not launch LaCie Setup Assis tant or if you quit LaCie Setup Assistant after formatting has be gun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website www lacie com TECHNICAL NOTE The LaCie Setup Assistant does not pre vent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Management for Windows or Disk Utility for Mac to reformat your drive See section 3 Optional Formatting and Partitioning for more information LaCie Rugged Hard Disk Desicn ev Nei POULTON User Manual 2 3 Connecting Multiple Devices The FireWire 400 interface allows you to connect another hard drive or digital video camera directly to the LaCie hard disk this connection is called daisy chaining To daisy chain devices all devices must be connected via FireWire Your computer will not recognize the daisy chained device if the interfaces are mixed ex a FireWire device attached to a drive that is connected to the computer via the Hi Speed USB
26. n next page Optional Formatting and Partitioning Open Explore Search Map Network Drive Disconnect Network Drive Create Shortcut Delete Rename Properties Figure 3 2 1 B 7 Iwa Putten Base NIPS WesbwiSetem BRS NAS WH M F fetten Sem parse tM anua wija 10 te Putten Same NIS reath nae nie w page 17 LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual 4 In the Format window a Enter a name for the disk as you d like it to appear on your computer in the Volume label field b Select Perform a quick format c Leave the other options at their default values and click OK 5 Click OK in the format warning dialog During the format ting process the status of the disk changes to Formatting in the Computer Management window When Format ting is complete the status changes to Healthy See Fig 3 2 1 D Optional Formatting and Partitioning page 18 r Format E Volume label LACIE File system NT FS Allocation unit size v Perform a quick format Enable file and folder compression Figure 3 2 1 C bisk 0 Basic 18 62 GB Online 18 62 GB NTFS c Healthy System New Volume E 15 3 GB Formal ting c 18 62 GB NTFS Healthy System LACIE E 153 39 GB NTFS Health Figure 3 2 1 D LaCie Rugged Hard Disk Desicn sy Nei POULTON Optional
27. nce with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the inter ference by one or more of the following measures Reorient or relocate the receiving an tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not autho rized by LaCie could void the FCC amp In dustry Canada regulations and negate your authority to operate the product Foreword page 2 Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this prod uct conforms to the following European standards Class B EN60950 EN55022 EN55024 With reference to the following condi tions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be dis mmm posed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a de signed collection point fo
28. o share your hard disk with Windows users you can reformat it to FAT 32 MS DOS for this purpose You may need to format your LaCie hard disk if LaCie Setup Assistant was interrupted or stopped If the hard disk does not appear in My Computer Windows or on the desktop Mac it may not be formatted properly What is Formatting When a disk is formatted the following things occur the operat ing system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information A hard disk must be formatted before it can be used to store data What is Partitioning You can also divide the hard disk into sections called partitions A partition is a section of the hard disk s storage capacity that is created to contain files and data For instance you could cre ate three partitions on your drive one partition for your office documents one as a backup and one for your multimedia files Or if you will be sharing the drive with another person in your household or office you can create a partition for each person who uses the drive Partitioning is optional IMPORTANT INFO Please copy the User Manual and utilities to your computer before reformatting Reformat ting will erase everything from the hard disk If you have other data that you want to protect or c
29. ontinue to use copy this infor mation to your computer before reformatting File System Formats There are three different file system format categories NTFS FAT 32 MS DOS and Mac OS Extended HFS Use the information below to determine which format is best for you Use NTFS if you will be using the drive only with Windows 2000 Windows XP or Windows Vista performance will generally be greater when compared to FAT 32 This file system is compatible in read only mode with Mac OS X 10 3 and higher Use HFS if you will be using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT 32 MS DOS if yoU will be using your drive with both Windows and Mac OS X 10 3 or sharing the drive between Windows 2000 and Windows XP or Windows Vista Maximum single file size is 4GB LaCie Rugged Hard Disk Desicn ev Nett POULTON Optional Formatting and Partitioning User Manual page 16 3 1 Finding the File System Format You may need to know the current file system format of your LaCie hard disk if You want to reformat your LaCie hard disk The current file system format may determine the process you ll use to re format it The LaCie hard disk does not appear to mount on your computer In this case the file system format may prevent your operating system from recognizing the LaCie hard disk ex If you connect
30. onvenience caused by service interrup tions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
31. r the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of dis posal will help to conserve natural re sources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used LaCie Rugged Hard Disk Desicn sy Nei POULTON User Manual Health and Safety Precautions General Use Precautions Only qualified persons are authorized to carry out maintenance on this device Read this user manual carefully and fol low the correct procedure when setting up the device Do not open your hard drive or attempt to disassemble or modify it Never in Do not expose the hard drive to temper atures outside the range of 5 C to 35 C 41 F to 95 F in operating mode Doing so may damage the drive or disfigure its casing Avoid placing your drive near a source of heat or exposing it to sunlight even through a window Inversely placing your drive in an envi ronment that is too cold
32. t click My Computer and select Properties gt Hardware LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual LaCie Customer Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCieFrance Contact us at http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact Contacting Customer Support page 27 LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at
33. tability with compatibility convenience and a generous storage capacity to help you manage your data Compatible with both Macintosh and PC computers the Rugged Triple Interface model can be connected via FireWire 800 FireWire 400 iLink DV or Hi Speed USB 2 0 interfaces The Rugged is ideally suited for a wide range of high end high traffic environments including Digital content creation Professional data exchange Video on the go The LaCie Rugged sports a tough metal and rubber case which along with its shock resistant design allows you to take it almost anywhere Click to jump to a section Getting Connected Connecting Multiple Devices Troubleshooting Introduction page 4 LaCie hard disk Capabilities Connects to all standard USB and FireWire Triple Inter face only interfaces Back up your computer s internal hard drive Store and exchange data between several computers Specially designed casing protects the hard disk from everyday bumps and harsh environments LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual 1 1 Box Content Your box contains the LaCie hard disk and items 2 6 listed be low T 2 LaCie Rugged USB only or Triple Interface USB cable FireWire 400 cable Triple Interface only FireWire 800 cable Triple Interface only USB power cable Quick Install Guide NOTE The User Manual and software utilities are pre loaded on
34. the drive IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging Introduction page 5 LaCie Rugged Hard Disk Desicn sy Nett POULTON User Manual 1 2 Minimum System Requirements Au Windows Users Windows 2000 Windows XP Windows Vista 512 MHz processor or higher 128MB RAM 512MB recommended Available USB 2 0 FireWire 400 or FireWire 800 port Introduction page 6 i Mac Users Mac OS X 10 2 8 or later G4 G5 Intel Core Duo or Intel Core 2 Duo 128MB RAM 512MB recommended Available USB 2 0 FireWire 400 or FireWire 800 port LaCie Rugged Hard Disk Desicn sy Nett POULTON Introduction User Manual page 7 1 3 Views of the Rugged Hard Disk Rear View Triple Interface 1 USB port 2 FireWire 400 port 3 FireWire 800 port 4 USB power cable connection Rear View USB only 1 USB port 2 USB power cable connection Exploded View Your LaCie Rugged All Terrain Hard Disk is equipped with an external rubber bumper which encases the aluminum body to protect against drops 36 in 91 4 cm or less and other impacts Inside the casing in ternal anti shock bumpers provide and extra mesure of protection LaCie Rugged Hard Disk Desicn sy Nett POULTON Introduction User Manual page 8 1 4 Cables and Connectors 1 4 1 USB Cables and
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