Plantronics Savi Go Convertible
Contents
1. Make sure that Headset is sitting correctly on your ear with boom pointing towards corner of mouth See Fitting Headset on page 7 Plantronics Savi User Guide 14 AN PLANTRONICS SOUND INNOVATION Plantronics Inc 345 Encinal Street Santa Cruz CA 95060 United States www plantronics com For product support contact us at www plantronics com support 2009 Plantronics Inc All rights reserved Plantronics the logo design Savi and Sound Innovation are trademarks or registered trademarks of Plantronics Inc Microsoft Windows and Vista are trademarks or registered trademarks of Microsoft Corporation The Bluetooth word mark is owned by Bluetooth SIG Inc and any use of the mark by Plantronics is under license Patents US 5 210 791 Patents Pending 81668 01 02 092. Level You can check the battery level by moving the call control button to the volume down position then pressing inwards and holding for two seconds The headset indicator will flash red to indicate the remaining battery charge level One red flash low charge level Two red flashes medium charge level Three red flashes high charge level Turning Headset Indicator Blue Flash On Off By default the headset indicator flashes blue to indicate the headset state as described in the section Headset Indicator Lights and Tones This feature may be disabled by moving the call control button to the volume up position then pressing inwards and holding for two seconds The headset indicator will show a short burst of blue flashes Repeat this operation to turn the headset blue flashing indicator back on Mute Warning When mute is activated you will hear a single low tone which will repeat every 30 seconds Plantronics Savi User Guide Pairing Headset to USB Adapter The headset and USB adapter are supplied paired to each other However if you wish to use a replacement headset with your existing USB adapter the units can be paired to each other by the following method 1 Ensure your replacement headset is fully charged 2 Power the headset off by pressing and holding the call control button for six seconds The headset indicator light will be red for four seconds 3 Place the headset in pairing mode by pressing and holding
3. Supply to Charger Base 1 Connect the base power supply into the power jack on the charger base 2 Connect the power supply to the outlet The power indicator light will be solid green 2 3 Fitting Headset The headset comes with a pre installed earloop and ear tab An optional headband is also provided 1 To install the headband gently unsnap the pre installed earloop from the headset 2 Snap the headband into the headset The headband can be adjusted to fit 3 For either wearing option rotate the headset until the microphone is pointed toward your mouth 4 The headset can be converted for wearing on the left or right ear with both earloop and headband Earloop Headband Plantronics Savi User Guide 5 The ear tab has been designed to maximize stability of the headset It can be rotated on the headset to optimize its fit and comfort in the ear If desired the ear tab can be removed by pulling tab from the headset 2 4 Docking and Charging Headset 1 Gently push the headset into the charge cradle The indicator light on the headset will be solid red to indicate that the headset battery is charging 2 Charge for at least 20 minutes prior to the first use A full charge takes 3 hours Indicator Light CHARGING TIME 20 MIN cuisines Minimum charge before first use SINO S ss Full charge Power Indicator Light NOTE The USB charging cable can also be used to charge the headset To successfully cha
4. ESS PLANTRONICS SOUND INNOVATION Savi Go Wireless Headset System WG101 B User Guide Microsofts Office Communicator Welcome Congratulations on purchasing your new Plantronics product This user guide contains instructions for setting up and using your Savi Go WG101 B BUA 200 Adapter WH100 B Headset Wireless Headset System Please refer to the separate safety instructions for important product safety information prior to installation or use of the product Plantronics Savi User Guide Contents 1 Package Contents and Features 4 4 Using Your Headset System with TUES Adaptel amine mine rt 4 Microsoft Office COMMUNICALOT esseseerereereseereees 9 AZ Heads etiara 4 Powering Headset On Off 9 A U E EN E ene eran A een mean Omer he 6 Placing Answering and Ending Calls with 2 1 Connecting USB Adapter to PC 6 Microsoft Office Communicator 9 2 2 Connecting Power Supply to Muting a Headset Call 10 Charger BAS 6 USB Adapter Indicator Light 10 2 9 Fitting Headstart 7 Headset Indicator Lights and Tones c c ccceeeees 10 2 4 Docking and Charging Headset 7 Out of Range Warning cc cccccsssseseeeceeeteteteceeeteeesees 11 SMS Stall lips rene uma manneummmui 8 Low Battery Mains urnes cs 11 3 1 Making a Test Call Using Microsoft Checking Battery Level 11 Office Communicator sissies 8 Turning Headset Indic
5. adset will be ready to use once it has been charged in the charger base as described in Section 2 4 Docking and Charging the Headset To conserve power you may optionally power the headset off by pressing and holding the call control button for six seconds The headset indicator light will be lit red for four seconds to confirm that the headset is powered off Note once powered off you will not be able to use the headset Call Control Button To power the headset back on press and hold the call control button for four seconds when the headset indicator will light blue for two seconds then flash red a number of times to indicate the remaining battery charge see Checking the Battery Level Indicator Light Placing Answering and Ending Calls with Microsoft Office Communicator To place a call Dial number using Microsoft Office Communicator To answer a call on the headset Short press call control button on headset To answer a call when already onan Short press the call control button once to end the mobile phone call then press again to answer active call on your mobile phone your Microsoft Office Communicator call To end a call on the headset Short press call control button on headset Consult Microsoft Office Communicator Help for more information on how to place a call NOTE You can also answer calls directly from Microsoft Office Communicator by clicking on the Call Alert that appears on your PC screen In this
6. ator Blue Flash On Off 11 Mute Warning sister tians 11 Pairing Headset to USB Adapter 11 5 Using Your Headset with Your Bluetooth Mobile PR NE sed sets sites ireqrs termites 12 Pairing Your Headset to Your Bluetooth Mobile Phone statement tienne 12 Placing Answering and Ending Calls with Your Headset and Bluetooth Mobile Phone 12 6 Troubleshooting and Common Questions 13 Plantronics Savi User Guide 1 Package Contents and Features 1 1 Savi Go USB Adapter and Charger Base Power Supply USB Adapter Charger Base USB Charging Cable 1 2 Savi Go Headset Headband Headset with Pre Installed Earloop OO Foam Ear Cushions Extra Ear Tab Plantronics Savi User Guide 4 Savi Go USB Adapter Features Pairing Button Indicator Light Savi Go Headset Features Earloo p Indicator Light Ear Tab Call Control Button also controls volume and mute functions Microphone Plantronics Savi User Guide 2 Set Up 2 1 Connecting USB Adapter to PC 1 Insert the USB adapter into USB Port on PC The indicator light on the base will be solid red to indicate the USB adapter iS powered on IMPORTANT NOTE For best performance it is recommended that Windows is updated with Service Pack levels listed below Microsoft Windows XP Service Pack 3 SP3 or later Microsoft Windows Vista Service Pack 1 SP1 or later Plantronics Savi User Guide 2 2 Connecting Power
7. case the call will be directed to the default speakerphone which may not be your headset Consult Microsoft Office Communicator Help for more information Plantronics Savi User Guide Muting a Headset Call To mute a call press and hold the call control button down in the volume down position for two seconds You will hear a low high tone pair indicating the mute is activated To unmute a call push and hold the call control button down in the volume down position for two seconds You will hear a high low tone pair indicating the mute is deactivated Volume Down Button USB Adapter Indicator Light USB Adapter Status Indicator Light Headset in talk mode Flashes blue Base and headset pairing Flashes red and blue Headset Indicator Lights and Tones Headset Status Headset Indicator Light Headset charging Solid red Headset fully charged Off Headset battery low Flashes double red Headset ready Slow blue flash every 10 sec Incoming call Flashes purple Active call Flashes blue Plantronics Savi User Guide Out of Range Warning If you are on a call you will hear the audio degrade as you move out of range If you stay out of range active calls will be suspended Calls will be re established upon walking back into range Low Battery Warning A repeating high low tone pair every 10 seconds indicates the battery is low You should recharge the headset immediately Checking Battery
8. en paired successfully NOTE For detailed pairing instructions for popular mobile phones visit www plantronics com easytopair Placing Answering and Ending Calls with your Headset and Bluetooth Mobile Phone To place a call Dial number on your mobile phone keypad To answer a call Short press call control button To answer a call when already on an active Microsoft Office Communicator call Short press the call control button to end the Microsoft Office Communicator call then press again to answer your mobile phone call To end a call Redial last number Short press call control button Double tap call control button There will be a high tone on each press A final tone indicates the last number has been redialed Activate voice dialing Press and hold cal contro a second tone which indic button for two seconds First tone on key press start followed by ates voice dial is activated Reject a call Press and hold cal contro button until you hear two tones Transfer a call from your mobile phone to your headset Press and hold cal contro button for two seconds until you hear a long tone Transfer a call from your headset to your mobile phone Press and hold cal contro button for two seconds until you hear a long tone Only available on mobile phones and carriers that support these features Plantronics Savi User Guide 6 Troubleshoo
9. information Plantronics Savi User Guide Troubleshooting Mobile Phone Usage My headset does not work with my phone Make sure the headset is fully charged Make sure headset is paired with the Bluetooth phone you are trying to use See Pairing Your Headset to your Bluetooth Mobile Phone on page 12 My phone did not locate the headset Turn both your phone and headset off and on and then repeat the pairing process on page 12 could not enter my PIN code Turn both your phone and headset off and on and then repeat the pairing process on page 12 Your PIN code or Passkey is OOOO cannot hear caller dial tone The headset is not turned on Press the call control button for approximately 4 seconds until you hear a tone or see the indicator glow blue Your headset is out of range Move the headset closer to the Bluetooth phone Your headset battery is drained Charge your battery See Docking and Charging Headset on page 7 The listening volume is too low Incremental tapping of the call control button will adjust volume Make sure that the headset fits properly See Fitting Headset on page 7 Audio quality is poor Your headset is out of range Move the headset closer to the Bluetooth phone Callers cannot hear me Make sure that headset is sitting correctly in ear with boom pointing towards corner of mouth See Fitting Headset on page 7 My headset falls off my ear
10. rge your headset with the USB cable the PC must be on and in active state not standby The charging time will vary according to the number of other devices drawing power from the PC s USB port s 3 Test Call 3 1 Making a Test Call Using Microsoft Office Communicator 1 Ensure Microsoft Office Communicator is running on your PC 2 Set the headset and microphone volume to a comfortable level using the Microsoft Office Communicator Set up Audio and Video page 3 Place a test call using Microsoft Office Communicator 4 Adjust the receive and listen volume to comfortable levels using the volume control in the Conversation Window 5 You can also fine tune the listening volume on the headset by pushing the call control button up to increase the volume and pushing down to decrease the volume NOTE Do not press the call control button in when adjusting the volume otherwise the call can be ended accidentally 6 To end the test call press the call control button on the headset For your safety do not use headset at high volumes for extended periods of time Doing so can cause hearing loss Always listen at moderate levels For more information on headsets and hearing visit www plantronics com healthanasafety Consult Microsoft Office Communicator Help for more information Plantronics Savi User Guide 4 Using Your Headset System with Microsoft Office Communicator Powering Headset On Off The he
11. the call control button until the indicator light flashes red and blue 4 Place the USB adapter in pairing mode by pressing and holding the pairing button on the adapter for two seconds The pairing light will flash red and blue 5 When the pairing light on the USB adapter goes solid blue the headset and the USB adapter are paired NOTE Take caution pairing the USB adapter Do not press hard Please press with both fingers rather than push on the USB adapter to avoid damage to the USB adapter or USB port 5 Using Your Headset with your Bluetooth Mobile Phone Pairing your Headset to your Bluetooth Mobile Phone 1 Turn on your mobile phone and enable Bluetooth For most phones select Settings gt Tools gt Connections gt Bluetooth gt On See your phones user guide for more information 2 Power the headset off by pressing and holding the call control button for six seconds The headset indicator light will be red for four seconds 3 Press and hold the headset call control button for six seconds or until the red and blue indicator lights flash alternately NOTE The headset will stay in pairing mode for three minutes 4 Use the commands on your phone to locate the headset For most phones select Settings gt Tools gt Connections gt Bluetooth gt Search gt Savi Go WH100 See your phones user guide for more information 5 When prompted for a passkey enter 0000 4 zeros The headset indicator light will flash blue wh
12. ting and Common Questions Troubleshooting Microsoft Office Communicator Usage My headset doesn t work with Microsoft Office Communicator Make sure your headset is charged Make sure your headset is on and connected Press the call control button on your headset Fine tune the listening volume with the call control button If the volume is still too low adjust the listening volume on the PC using Microsoft Office Communicator The sound is distorted or hear an echo in the headset Reduce speaking volume on the PC using Microsoft Office Communicator Point microphone towards your chin If the distortion is still present lower the volume using the call control button While on an Microsoft Office Communicator call want to accept a call from my mobile phone Press the call control button for less than 1 second this will disconnect the Microsoft Office Communicator call Press the call contro button again to connect with your mobile phone Reconnecting the Bluetooth link between your headset and USB adapter If you turn on the headset beyond Bluetooth range and then return within it you may need to reestablish the Bluetooth link by pressing the USB adapter button Talk time performance is significantly degraded even after a full recharge Battery is wearing out Contact www plantronics com support for factory service information Consult Microsoft Office Communicator Help for more
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