Senseo Senseo HD7814/62 Coffee pod system
Contents
1. coffee machine Descaling procedure EN Mix 50 grams of citric acid with 1 litre of water in a measuring jug Stir until the powder is completely dissolved Fill the water reservoir up to the MAX indication with the descaler mixture Then put the water reservoir back into the coffee machine Fig 3 Note Not all SENSEO machine types have a water reservoir with a capacity of 1 litre If you have a SENSEO machine with a smaller water reservoir repeat steps 2 to 6 with the remainder of the mixture without filling the water reservoir up to the MAX indication Press on off button Fig 10 The machine is ready for use when the indicator light lights up continuously Place the 1 cup holder amp with a used coffee pod in it in the coffee machine Close the lid and make sure it is properly locked Note Always put a used coffee pod in the pod holder when you descale the machine This pod serves as a filter to prevent the sieve or hole in the pod holder from getting clogged with scale residue Put a bowl with a capacity of at least 1500ml under the spout to collect the descaling mixture Fig 8 EA Press the 2 cup button amp amp and let the machine operate Repeat this until the water reservoir is empty Fig 26 A Never interrupt the descaling process Repeat steps 1 to 6 Replace the used pod with another used pod to filter out the scale residue Note To descale properly you have to use 2 litres of desc2. ends up in the water reservoir to leak out of the machine In all other cases contact the Philips Consumer Care Centre in your country A vacuum may have temporarily formed under the lid Switch off the machine Pull the lever up as far as it goes and wait 24 hours before you open the lid You may need to use quite some force Make sure that the sieve in the centre of the pod holder is not clogged If the sieve is clogged unclog it by rinsing the pod holder under a running tap If necessary use a washing up brush or a pin to unclog the sieve Make sure you do not move the SENSEO machine Moving the machine placing it outdoors or in a cool or cold environment does not accelerate the unlocking of the lid Do NOT put the SENSEO machine in the fridge or freezer as this does not accelerate the unlocking of the lid If problems continue to occur contact the Philips Consumer Care Centre in your country Perhaps the sieve in the centre of the pod holder is clogged If the sieve is clogged unclog it by rinsing the pod holder under a running tap If necessary use a washing up brush or a pin to unclog the sieve Descale the machine see chapter Descaling You have not flushed the machine properly before first use As a result the boiler is not or not completely filled Flush the machine properly see chapter Preparing the machine for use before you brew another cup of coffee Problem Solution The lid can
3. centre authorised by Philips or similarly qualified persons in order to avoid a hazard Caution Always return the machine to a service centre authorised by Philips for examination or repair Do not attempt to repair the machine yourself otherwise your guarantee becomes invalid 4222 200 0046 4 ever put normal ground coffee or use torn pods in he SENSEO machine as this causes it to become blocked Do not use the machine in combination with a ransformer as this could cause hazardous situations Always put the machine on a flat and stable surface ever let the machine operate unattended Do not use the machine at altitudes higher than 2200 metres above sea level The machine does not work at temperatures below 10 C Flush the coffee machine with fresh water before you use it for the first time see chapter Preparing the machine for use This causes the boiler to fill with water which is essential for the machine to work properly Do not use the SENSEO machine in combination with water softeners based on sodium exchange Philips strongly advises you to descale this SENSEO machine every 3 months If the machine is not descaled in time and according to the procedure described in chapter Descaling this may lead to echnical failures ever interrupt the descaling process ever use a descaling agent based on mineral acids such as sulphuric acid hydrochloric acid
4. sulphamic acid and acetic acid e g vinegar These descaling agents may damage your SENSEO coffee machine Never turn your SENSEO machine on its side Always keep it in upright position also during transport Electromagnetic fields EMF This machine complies with all standards regarding electromagnetic fields EMF If handled properly and according to the instructions in this user manual the machine is safe to use based on scientific evidence available today mam Preparing the machine for use You cannot brew coffee if you have not flushed the SENSEO coffee machine first The flushing cycle causes the boiler to fill with water After this the coffee machine is ready for use Flush the machine in the following way Remove the water reservoir Fig 2 Fill the water reservoir with cold water up to the MAX indication and put it back onto the machine Fig 3 Move the lever upwards to release the lid Fig 4 Open the lid Fig 5 Put the 1 cup pod holder amp or the 2 cup pod holder LL in the machine without pod s Fig 6 EA Close the lid and lock the lever Fig 7 Note Make sure you lock the lever properly Push it down until it snaps home with a click Note Never flush the machine with the lid open The lid must be properly locked Put the plug in an earthed wall socket El Put a bow with a capacity of at least 1500ml under the coffee spout to collect the water F
5. HD7816 HD7814 PHILIPS ENGLISH mua Introductio n With SENSEO you can enjoy a perfect cup of coffee with a delicious crema layer whenever you feel like it Each cup is freshly brewed so you re always sure of a pure and round taste SENSEO combines a unique brewing method from Philips with convenient coffee pods from Douwe Egberts available in different blends of fine roast and ground coffee Together they make sure you only get the very best in flavour and aroma from the coffee The Douwe Egberts coffee in convenient SENSEO coffee pods and Philips unique new SENSEO brewing system are perfectly matched to ensure that the best taste and aroma are extracted from the coffee To optimise the taste of the coffee keep the following aspects in mind Fresh water Use fresh water every day If you have not used the coffee machine for three days you have to flush it with fresh water before you use it again see section Flushing in chapter Cleaning Fresh coffee pods Use the SENSEO coffee pods that have been specially developed by Douwe Egberts for your SENSEO coffee machine for a full round taste Douwe Egberts SENSEO coffee pods stay fresh longer if you close the package with the keep fresh seal after use or if you store them in a storage container A clean machine Clean and descale the Philips SENSEO coffee machine regularly see chapters Cleaning and Descaling Remove used coff
6. aling mixture A Never descale the SENSEO coffee machine with the lid open Make sure the lid is properly locked E Rinse the water reservoir with tap water Fill the water reservoir up to the MAX indication with tap water and repeat steps 3 to 6 Note Do not refill the water reservoir with used hot water or the used descaling mixture EZ Fill the water reservoir with fresh tap water up to the MAX indication again and repeat steps 3 to 6 once more Note Always rinse the machine by letting it empty two full water reservoirs Remove the used pad and clean the pod holder after descaling to prevent the sieve or hole in the centre from getting clogged mam Frost free storage LESS If the coffee machine has already been used and therefore has been flushed with water it may only be used and stored in a frost free place to prevent it from becoming damaged mu Replacement m You can order all removable parts from your Philips dealer or a Philips service centre gee Environ men tr DB Do not throw away the machine with the normal household waste at the end of its life but hand it in at an official collection point for recycling By doing this you help to preserve the environment Fig 27 mm Guarantee amp service m If you need service or information or if you have a problem please consult the worldwide guarantee leaflet or visit our website at www philips com You can also contact the Philips Consumer Care Centre in
7. closed EN Place one cup or two cups under the spout openings Fig 16 The cups you use should have a capacity of at least 150ml Do not use cups that are too large as they cause the coffee to get cold more quickly El Press the button that indicates the number of cups of SENSEO coffee you want to brew Fig 17 for one cup for two cups D The SENSEO coffee machine starts brewing The machine automatically supplies the optimal amount of water You can interrupt the brewing process at any time by pressing the on off button O If you switch the machine back on after you have interrupted the brewing process the machine does not complete the interrupted brewing cycle Do not remove the water reservoir during a brewing cycle as this causes the machine to draw in air When this happens the next cup will only be partly filled Note If you only get a small quantity of coffee or no coffee at all out of the machine you have not flushed the machine properly before first use As a result the boiler is not or not completely filled Flush the machine properly see chapter Preparing the machine for use before you brew another cup of coffee 2 4 m After use lift the pod holder out of the machine and remove the coffee pod s Be careful when you do this for there may still be some water coffee on the coffee pod s Tips BD Rinse the pod holders and the coffee spout regularly to make sure that the co
8. e a mug make sure it has a capacity of 280ml Your SENSEO machine has a technical malfunction and has drained all water for safety reasons The machine is blocked and does not function anymore For assistance please visit our website www senseo com or take the machine to a Philips service centre 4 4
9. ee pods after brewing If a used pod has been left in the coffee machine and you have not used the machine for some time flush the machine before you use it again see section Flushing in chapter Cleaning This machine is intended for household use only and not for professional use o 3 o y a Oo wn a 3 mo E o s a oa Water reservoir Lid of water reservoir 1 cup pod holder amp 2 cup pod holder amp amp Coffee spout Cover of coffee spout Drip tray Cup tray Water distribution disc Sealing ring Outflow valve Indicator light 99080000008 mee m portan t Read this user manual carefully before you use the machine and save it for future reference Danger ever immerse the machine in water or any other iquid Warning Check if the voltage indicated on the bottom of he machine corresponds to the local mains voltage before you connect the machine This machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and nowledge unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety Children should be supervised to ensure that they do not play with the machine Do not use the machine if the plug the mains cord or the machine itself is damaged Ifthe mains cord is damaged you must have it eplaced by Philips a service
10. ffee always tastes optimally D The SENSEO coffee tastes best if you stir it before you drink it D If you intend to make another cup of SENSEO coffee later just leave the coffee machine switched on The machine automatically switches itself off after 1 hour Fig 18 meee Cleaning Never immerse the SENSEO coffee machine in water Never clean the machine by flushing it with the lid open Always unplug the machine before you clean it Clean the outside of the machine with a moist cloth Remove the coffee spout Fig 19 D You can disassemble the coffee spout for more thorough cleaning Fig 20 Clean the coffee spout the pod holders and the drip tray in hot water if necessary with some washing up liquid or in the dishwasher Fig 21 Hold the cup tray in your hand while you clean it with hot water if necessary with some washing up liquid Fig 22 You can also clean the cup tray in the dishwasher To clean the cup tray always remove it from the machine as it might prove sharp when it is handled incorrectly Always handle it carefully EA Clean the pod holders in hot water if necessary with some washing up liquid or in the dishwasher Fig 23 Make sure the sieve in the centre of the pod holder is not clogged If the sieve is clogged unclog it by rinsing the pod holder under a running tap If necessary use a washing up brush or a pin to unclog the sieve Clean the water reservoir in hot water if neces
11. ig 8 E Press the on off button O and subsequently press the 1 cup button amp and the 2 cup button amp amp briefly at the same time Fig 9 D The boiler fills itself with water from the water reservoir This takes some time approx 90 to 150 seconds The machine switches off automatically when the flushing cycle ends During the flushing cycle the machine produces more noise than during a regular brewing cycle Note Before you use the machine for the first time clean the coffee spout and the pod holders with hot water and some washing up liquid or in the dishwasher Clean the water reservoir thoroughly in hot water if necessary with some washing up liquid Now your Philips SENSEO coffee machine is ready for use mu Brewing coffee EEE wy Fill the water reservoir with cold water up to the MAX indication and put it back onto the machine Fig 3 Never pour milk coffee hot water or carbonated water into the water reservoir amp MIN minimum amount of water required to brew 1 cup of SENSEO coffee GL MIN minimum amount of water required to brew 2 cups of SENSEO coffee A full reservoir allows you to make SENSEO coffee a number of times up to 5 cups This makes it unnecessary to fill the water reservoir each time you want to make a cup of coffee Press the on off button O Fig 10 The indicator light flashes while the water heats up Heating up takes approx 90 seconds D The coffee machi
12. in y When to descale Descale the SENSEO coffee machine frequently Preferably descale 4 to 6 times a year but at least once every 3 months Descaling takes about 1 hour Do not interrupt the descaling process Why to descale Scale builds up inside the appliance during use It is essential to descale the SENSEO coffee machine at least every 3 months Your reasons to descale It prolongs the life of your SENSEOS coffee machine It ensures maximum cup volume It ensures maximum coffee temperature The machine produces less sound during brewing It prevents malfunctioning If the descaling procedure is not performed correctly scale residue remains behind in the machine This causes scale to build up more quickly and may cause permanent and irreparable damage to the machine Use the correct descaling agent Only citric acid based descalers are suitable for descaling the SENSEO machine This type of descaler descales the appliance without damaging it For the correct amount see under Descaling procedure below Each descaling mixture can be used only once After use the descaling mixture is no longer active We advise you to use the special SENSEO Descaler HD7006 Read the instructions on the package of the descaling agent Never use a descaling agent based on mineral acids such as sulphuric acid hydrochloric acid sulphamic acid and acetic acid e g vinegar These descaling agents may damage your SENSEO
13. ne is ready for use when the indicator light lights up continuously Move the lever upwards to release the lid Fig 11 Open the lid Place the appropriate pod holder in the machine Note Make sure the pod holder is clean and the sieve in the centre is not clogged e g with loose coffee grounds D If you want to make one cup of SENSEO coffee use 1 coffee pod in combination with the 1 cup pod holder amp and the 1 cup button Y Fig 12 D If you want to make two cups of SENSEO coffee use 2 coffee pods in combination with the deeper 2 cup pod holder amp amp and the 2 cup button GS Fig 13 EA Place the SENSEO coffee pod s properly in the centre of the pod holder with the convex side pointing downwards Note Use SENSEO coffee pods from Douwe Egberts specially designed for your SENSEO coffee machine for a full and round taste Place 1 SENSEO coffee pod in the 1 cup pod holder amp Fig 14 D Place 2 SENSEO coffee pods in the 2 cup pod holder amp amp Fig 15 Note Make sure the coffee in the pod s is evenly distributed and press the pod s lightly into the pod holder Note Never put normal ground coffee or use torn pods in the SENSEO machine as this causes it to become blocked Close the lid and lock the lever Fig 7 Always make sure the lid is properly locked Push the lever down until it snaps home with a click Never start brewing with the lid open The lid must be properly
14. not be closed properly The machine has been stored in a room that was not frost free The SENSEO coffee is not strong enough The SENSEO coffee is too strong The coffee is not hot enough Water and steam have leaked from the bottom of the appliance in a fast way Perhaps a used coffee pod is sticking to the water distribution disc If this is the case remove the used pod Contact the Philips Consumer Care Centre in your country Make sure that you have used the correct number of pods and have pressed the right button Use 1 pod in combination with the 1 cup pod holder amp and the 1 cup button amp Use 2 pods in combination with the 2 cup pod holder amp and the 2 cup button EL you have placed the coffee pod s properly in the centre of the pod holder to prevent water from escaping along the edge of the pod s When you use two coffee pods on top of each other make sure that the convex sides of both pods point downwards and press the pods lightly into the pod holder you have not used the same pod twice by accident he coffee in the pod is evenly distributed f you prefer a more robust flavour SENSEO coffee pods with a stronger blend are available f you prefer a milder flavour SENSEO coffee pods with a milder blend are available Do not use cups that are too large as they cause the coffee o get cold more quickly When you use cups make sure they have a capacity of 150ml When you us
15. sary with some washing up liquid Fig 24 Note You can remove the cover of the water reservoir to clean the inside thoroughly Note If you use a washing up brush be careful not to damage the valve in the bottom of the water reservoir El Rinse the parts with fresh water after cleaning and put them back into the machine El Clean the water distribution disc with a moist cloth Fig 25 Be careful when you do this Make sure that the rubber sealing ring does not get stuck under the edge of the water distribution disc If tt does the coffee machine starts o leak Flushing f you have not used the coffee machine for three days lush it with fresh water before you use it again Flush the machine in the following way Fill the water reservoir with cold water up to the MAX indication and put it back onto the machine Fig 3 4222 200 0046 4 Put the 1 cup pod holder amp or the 2 cup pod holder amp amp in the machine without pod s Fig 6 Put a bowl with a capacity of at least 1500ml under the coffee spout to collect the water Fig 8 Press the on off button and subsequently press the 1 cup button amp and the 2 cup button LL briefly at the same time Fig 9 The machine fills itself with water from the water reservoir This takes some time and you will probably not notice that this happens After a while the machine starts to flush and switches itself off after the flushing cycle mee Des cal
16. water in the machine to start boiling before it has reached the required temperature This prevents the machine from functioning properly Switch off the machine and no longer use it at altitudes higher than 2200 metres above sea level You have not yet flushed the coffee machine When you use the machine for the first time you have to flush it before you can start brewing coffee see chapter Preparing the machine for use Make sure that you have placed the water reservoir properly there is enough water in the water reservoir i e above the amp MIN level if you want to brew 1 cup the ambient temperature is not lower than 10 C If it is the machine does not function properly Make sure that you have closed the lid properly the lever must be properly locked you have not filled the water reservoir beyond the MAX level the sieve in the centre of the pod holder is not clogged If the sieve is clogged unclog it by rinsing the pod holder under a running tap If necessary use a washing up brush or a pin to unclog the sieve you have put the coffee pod properly in the centre of the pod holder the sealing ring is not stuck under the edge of the water distribution disc the water drops on the worktop are not the result of placing or removing the water reservoir or removing used coffee pods you do not remove the water reservoir when the coffee machine is heating up This may cause water that normally
17. your country they will be happy to help you The telephone number for the United Kingdom is 0845 6010354 local rate You find the telephone numbers for other countries in the worldwide guarantee leaflet If there is no Consumer Care Centre in your country go to your local Philips dealer The purchase of the Philips SENSEO coffee machine does not exhaust any of the rights of Sara Lee Douwe Egberts or Philips under any of their patents nor does it confer upon the purchaser a licence under these patents mu Troubleshootin g mm If you have a problem you may find the solution in the table below If the table does not provide the solution to your problem or if you have a question see the chapter Guarantee amp service 3 4 Problem Solution The indicator light continues to flash slowly The SENSEO coffee machine does not produce coffee when it is switched on for the first time The indicator light continues to flash rapidly Water leaks from the coffee machine The lid cannot be opened The coffee machine produces less coffee than before The SENSEO coffee machine brews only a small quantity of coffee or no coffee at all when it is used for the first time 4222 200 0046 4 You have not yet flushed the coffee machine see chapter Preparing the machine for use You have used the SENSEO coffee machine at an altitude higher than 2200 metres above sea level This has caused the
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