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Seagate SV35 Series SV35.5 SATA 500-GB HDD

1. Relative humidity 5 to 90 operating 596 to 9596 nonoperating Relative humidity gradient 3096 per hour max Wet bulb temperature max 37 7 C max operating 40 0 C max nonoperating Altitude operating 60 96 m to 3 048 m 200 ft to 10 000 ft Altitude nonoperating below mean sea level max 60 96 m to 12 192 m 200 ft to 40 000 ft Operational Shock 63 Gs at 2 msec max Non Operational Shock 300 Gs at 2 msec max 350 Gs at 2 msec max Vibration operating 5 22 Hz 0 25 Gs Limited displacement 22 350 Hz 0 50 Gs 350 500 Hz 0 25 Gs SV35 5 Series SATA Product Manual Rev A Drive specification ST3500410SV T3250311SV Vibration nonoperating 5 22 Hz 2 0 Gs Limited displacement 22 350 Hz 5 0 Gs 350 500 Hz 2 0 Gs 5 350 Hz 5 0 Gs 350 500 Hz 1 0 Gs Drive acoustics sound power Idle Seek 2 7 bels typical 2 9 bels max 2 8 bels typical 3 0 bels max 2 5 bels typical 2 8 bels max 2 6 bels typical 2 8 bels max Nonrecoverable read errors 1 per 1014 bits read Annualized Failure Rate AFR 0 80 Warranty To determine the warranty for a specific drive use a web browser to access the following web page www seagate com support service From this page click on the Verify Your Warranty link You will be asked to provide the drive serial number model n
2. Seagate e Product Manual SV35 5 Series SATA ST31000525SV ST3500410SV ST3250311SV 100562053 Rev A March 2009 Revision history Revision Date Sheets affected or comments Rev A 03 06 09 Initial release Copyright 2009 Seagate Technology LLC All rights reserved Printed in U S A Publication number 100562053 Rev A March 2009 Seagate Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and or other countries SV35 5 Series SeaTools and SeaTDD are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and or other countries All other trademarks or registered trademarks are the property of their respective owners When referring to hard drive capacity one gigabyte or GB equals one billion bytes and one terabyte or TB equals one trillion bytes Your computer s operating system may use a different standard of measure ment and report a lower capacity In addition some of the listed capacity is used for formatting and other functions and thus will not be available for data storage Seagate reserves the right to change without notice product offerings or specifications 1 0 2 0 3 0 4 0 5 0 Contents Introduction Em 1 1 1 About the Serial ATA interface 00 0200 eee 2 Drive specifications a ee enu E EK e 3 2 1 Specification summary tables kk kk
3. 3 4 Drive mounting You can mount the drive in any orientation using four screws in the side mounting holes or four screws in the bottom mounting holes See Figure 2 for drive mounting dimensions Follow these important mounting precau tions when mounting the drive Allow a minimum clearance of 0 030 inches 0 76 mm around the entire perimeter of the drive for cooling Use only 6 32 UNC mounting screws The screws should be inserted no more than 0 150 inch 3 81 mm into the bottom or side mounting holes Do not overtighten the mounting screws maximum torque 6 inch Ib 1 0464 050 2 5464 050 2 6 TYP 4 010 max 3 t OF DRIVE TOP OF L BEL B14 t OF CONN DATUM B 1 122 020 3 3X 6 32 UNC 2B 3 MIN THREAD DEPTH 15 MAX FASTENER PENETRAT ION x 1 028 max 3 MOUNTING HOLES 4 e e BOTH SIDES 3X 2501 010 BOTH SIDES 2X 1 6252 020 2x 1 750 3 2x 125 3 jl 4x 6 32 UNC 2B 3 MIN THREAD DEPTH MAX FASTENER PENETRAT ION 15 MOUNTING HOLE LIL IN 2x 3 703 Figure 2 Mounting dimensions SV35 5 Series SATA Product Manual Rev A 21 22 SV35 5 Series SATA Product Manual Rev A 4 0 Serial ATA SATA interface These drives use the industry standard Serial ATA interface that supports FIS data transfers It supports ATA programmed input output PIO modes 0 4 multiword DMA modes 0 2 and Ultra DMA modes 0 6 For detailed information about the Ser
4. A 15 Korean RRL If these drives have the Korean Communications Commission KCC logo they comply with paragraph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic Compatibility EMC Framework requirements of the Radio Research Laboratory RRL Communications Commission Republic of Korea These drives have been tested and comply with the Electromagnetic Interference Electromagnetic Susceptibility EMI EMS for Class B products Drives are tested in a representative end user system by a Korean recognized lab Family name SV35 5 Series Certificate number In process Australian C Tick N176 If these models have the C Tick marking they comply with the Australia New Zealand Standard AS NZ CISPR22 and meet the Electromagnetic Compatibility EMC Framework requirements of the Australian Communication Authority ACA 2 13 3 FCC verification These drives are intended to be contained solely within a personal computer or similar enclosure not attached as an external device As such each drive is considered to be a subassembly even when it is individually mar keted to the customer As a subassembly no Federal Communications Commission verification or certification of the device is required Seagate has tested this device in enclosures as described above to ensure that the total assembly enclosure disc drive motherboard power supply etc does comply with the limits for a Class
5. 16 383 16 63 LBA mode When addressing the drive in LBA mode all blocks sectors are consecutively numbered from 0 to n 7 where n is the number of guaranteed sectors as defined above 2 4 Recording and interface technology All models Interface Serial ATA SATA Recording method Perpendicular Recording density kbits inch max 1 474 kbits in max Track density ktracks inch avg 236 ktracks in avg Areal density Gbits inch avg 345 Gbits in avg Internal data transfer rate Mbits sec max 1 628 Mbits sec max Sustained data transfer rate Mbytes sec max 140 I O data transfer rate Mbytes sec max 300 8 SV35 5 Series SATA Product Manual Rev A 2 5 Physical characteristics 1 TB model 500 GB model 250 GB model Maximum height 26 1 mm 1 028 inches 20 20 mm 0 794 inches Maximum width 101 85 mm 4 010 inches Maximum length 146 99 mm 5 787 inches Typical weight 677 grams 1 493 Ib 544 grams 1 199 Ib 380 grams 0 838 Ib Cache buffer 16 Mbytes 16 384 kbytes 8 Mbytes 8 192 kbytes 2 6 Seek time Seek measurements are taken with nominal power at 25 C ambient temperature All times are measured using drive diagnostics The specifications in the table below are defined as follows Track to track seek time is an average of all possible single track seeks in both directions Average seek time is a true statistical random average of at least 5 000 measurement
6. 26 Firmware revision 8 ASCII character string padded with blanks to end X XX of string 27 46 Drive model number 40 ASCII characters padded with blanks to end of string 47 Bits 7 0 Maximum sectors per interrupt on Read multiple and Write 80104 multiple 16 48 Reserved 0000 49 Standard Standby timer IORDY supported and may be disabled 2FO0H 50 ATA reserved 00004 91 PIO data transfer cycle timing mode 02004 52 Retired 0200 53 Words 54 58 64 70 and 88 are valid 00074 54 Number of current logical cylinders XXXXH 95 Number of current logical heads XXXXH 56 Number of current logical sectors per logical track XXXXH 57 58 Current capacity in sectors XXXXH 59 Number of sectors transferred during a Read Multiple or Write Multiple xxxxy command SV35 5 Series SATA Product Manual Rev A 27 Word Description Value 60 61 Total number of user addressable LBA sectors available OFFFFFFFh see Section 2 2 for related information Note The maximum value allowed in this field is OFFFFFFFh 268 435 455 sectors 137 Gbytes Drives with capacities over 137 Gbytes will have OFFFFFFFh in this field and the actual number of user addressable LBAs specified in words 100 103 This is required for drives that support the 48 bit addressing feature 62 Retired 0000 63 Multiword DMA active and modes supported see note following this xx071 table
7. 38 SV35 5 Series SATA Product Manual Rev A Seagate Seagate Technology LLC 920 Disc Drive Scotts Valley California 95066 4544 USA Publication Number 100562053 Rev A Printed in U S A
8. 64 Advanced PIO modes supported modes 3 and 4 supported 0003 65 Minimum multiword DMA transfer cycle time per word 120 nsec 00784 66 Recommended multiword DMA transfer cycle time per word 120 00784 nsec 67 Minimum PIO cycle time without IORDY flow control 240 nsec O0FOH 68 Minimum PIO cycle time with IORDY flow control 120 nsec 00784 69 74 ATA reserved 00004 75 Gueue depth 0000 76 Serial ATA capabilities XXXXH 77 Reserved for future Serial ATA definition XXXXH 78 Serial ATA features supported XXXXH 79 Serial ATA features enabled XXXXH 80 Major version number 003Ey 81 Minor version number 00004 82 Command sets supported 364BH 83 Command sets supported 7C03y 84 Command sets support extension see description following this table 4003 See Word 108 111 note 4003H 0100000000000011 binary 85 Command sets enabled 30XXH 86 Command sets enabled 0001 87 Command sets enable extension 4000 88 Ultra DMA support and current mode see note following this table xx3Fu 89 Security erase time 00004 90 Enhanced security erase time 00004 92 Master password revision code FFFEH 93 Hardware reset value XXXXH 95 99 ATA reserved 00004 100 Total number of user addressable LBA sectors available see Section ST31000525SV 1 953 525 168 103 2 2 for related information These words are required for drives that ST3500410SV 976 773 168 support the 48 bit addressing feature Maximum value ST3250311SV 488 397 168 OOOOFFFFFFFFFFFFh 107 A
9. 96 m to 12 192 m 200 ft to 40 000 ft 12 SV35 5 Series SATA Product Manual Rev A 2 9 5 Shock All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting screws Shock may be applied in the X Y or Z axis 2 9 5 1 Operating shock The drives comply with the performance levels specified in this document when subjected to a maximum oper ating shock of 63 Gs based on half sine shock pulses of 2 msec Shocks should not be repeated more than two times per second 2 9 5 2 Nonoperating shock 2 disk models The nonoperating shock level that the drive can experience without incurring physical damage or degradation in performance when subsequently put into operation is 300 Gs based on a nonrepetitive half sine shock pulse of 2 msec duration 1 disk models The nonoperating shock level that the drive can experience without incurring physical damage or degradation in performance when subsequently put into operation is 350 Gs based on a nonrepetitive half sine shock pulse of 2 msec duration 2 9 6 Vibration All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws Vibration may be applied in the X Y or Z axis 2 9 6 1 Operating vibration The maximum vibration levels that the drive may experience while meeting the performance standards speci fied in this document are specified below 5 22 Hz
10. Download Microcode 25 duty cycle 15 E Electrical fast transient 14 Electromagnetic compatibility 15 Electromagnetic Compatibility EMC 16 Electromagnetic Compatibility control Regulation 16 Electromagnetic Compatibility Directive 2004 108 EC 15 Electromagnetic immunity 14 Electrostatic discharge 14 electrostatic discharge ESD 19 EN 55022 ClassB 15 EN 55024 15 EN60950 15 enclosures 16 Environmental specifications 12 EPRML 1 error correction algorithms 1 errors 15 ESD 19 EU 15 EU RoHS directive 17 European Union EU requirements 15 Execute Device Diagnostics 25 F FCC verification 16 features 1 Flush Cache 25 Flush Cache Extended 25 Format Track 25 Formatted capacity 8 G geometry 8 Gs 13 guaranteed sectors 8 H Handling precautions 19 heads 8 height 9 humidity 12 I O data transfer rate 8 I O duty cycle 15 Identify Device 25 Identify Device command 27 Idle 11 25 35 Idle Immediate 25 Idle mode 10 11 Information Technology Equipment ITE 15 Initialize Device Parameters 25 Input noise ripple 10 input voltage 10 interface 8 23 interference 16 internal data transfer rate OD 8 ITE 15 K KCC 16 Korean Communications Commission 16 Korean RRL 16 L LBA mode 8 length 9 logical geometry 8 M maintenance 15 master slave 2 maximum temperature 12 mounting 21 mounting screws 13 mounting the drive 19 MTBF 15 N noise 10 nominal power 9 Nonop
11. Gs SV35 5 Series SATA Product Manual Rev A Drive specification T31000525SV Vibration nonoperating 5 22 Hz 2 0 Gs Limited displacement 22 350 Hz 5 0 Gs 350 500 Hz 2 0 Gs Drive acoustics sound power Idle Seek 2 7 bels typical 2 9 bels max 2 8 bels typical 3 0 bels max Nonrecoverable read errors 1 per 1014 bits read Annualized Failure Rate AFR 0 80 Warranty To determine the warranty for a specific drive use a web browser to access the following web page www seagate com support service From this page click on the Verify Your Warranty link You will be asked to provide the drive serial number model number or part number and country of purchase The system will display the warranty information for your drive Contact start stop cycles 50 000 at 25 C 50 rel humidity Supports Hotplug operation per the Serial ATA Revision 2 5 specification Yes One Gbyte equals one billion bytes when referring to hard drive capacity Accessible capacity may vary depending on operating environment and formatting During periods of drive idle some offline activity may occur according to the S M A R T specification which may increase acoustic and power to operational levels SV35 5 Series SATA Product Manual Rev A 5 Table 2 Drive specifications summary for 500 and 250 Gbyte models Drive
12. In this case the mating seguences are the ground pins P4 and P12 the pre charge power pins and the other ground pins the signal pins and the rest of the power pins 3 There are three power pins for each voltage One pin from each voltage is used for pre charge when installed in a blind mate backplane configuration 4 All used voltage pins V must be terminated 24 SV35 5 Series SATA Product Manual Rev A 4 3 Supported ATA commands The following table lists standard ATA and SATA commands that the drive supports For a detailed description of the ATA commands refer to Information technology AT Attachment 8 ATA ATAPI Command Set ATA8 ACS www t13 org and Serial ATA International Organization Serial ATA Revision 2 6 http www sata io org See S M A R T commands on page 32 for details and subcommands used in the S M A R T implementation Table 6 Supported ATA commands Command name Command code in hex Check Power Mode E54 Device Configuration Freeze Lock Biy C1y Device Configuration Identify B14 C24 Device Configuration Restore B14 COH Device Configuration Set B14 C3H Device Reset 084 Download Microcode 924 Execute Device Diagnostics 90H Flush Cache E7y Flush Cache Extended EAH Format Track 504 Identify Device ECy Idle E3H Idle Immediate E1y Initialize Device Parameters 914 Read Buffer E44 Re
13. Office Washington DC 20402 Refer to publication num ber 004 000 00345 4 16 SV35 5 Series SATA Product Manual Rev A 2 14 Environmental protection Seagate designs its products to meet environmental protection requirements worldwide including regulations restricting certain chemical substances 2 14 1 European Union Restriction of Hazardous Substances RoHS Directive The European Union Restriction of Hazardous Substances RoHS Directive restricts the presence of chemi cal substances including Lead Cadmium Mercury Hexavalent Chromium PBB and PBDE in electronic prod ucts effective July 2006 This drive is manufactured with components and materials that comply with the RoHS Directive 2 14 2 China Restriction of Hazardous Substances RoHS Directive P Es Bil fe RIM B TR A This product has an Environmental Protection Use Period EPUP of 20 years The following table contains information mandated by China s Marking Requirements for Control of Pollution 6m Caused by Electronic Information Products Standard Q0 IZ RA AERP ARR EPUP TRAST RPE E Tm SRS RE iic m SK PHE RIES Toxic or Hazardous Substances or Elements RT b m ak A Hexavalent Polybrominated Polybrominated Mercury Cadmium Chromium Biphenyl Diphenyl Ether Name of Parts E EI Sc HE 3E zA Z K R HHP Hg Cd O indicates the hazardous and toxic substance content of the part at the homogenous material level is lower than the thre
14. greater energy efficiency In most systems you can control power management through the system setup program The drive features the following power management modes Power modes Heads Spindle Buffer Active Tracking Rotating Enabled Idle Tracking Rotating Enabled Standby Parked Stopped Enabled Sleep Parked Stopped Disabled Active mode The drive is in Active mode during the read write and seek operations Idle mode The buffer remains enabled and the drive accepts all commands and returns to Active mode any time disc access is necessary Standby mode The drive enters Standby mode when the host sends a Standby Immediate command If the host has set the standby timer the drive can also enter Standby mode automatically after the drive has been inactive for a specifiable length of time The standby timer delay is established using a Standby or Idle command In Standby mode the drive buffer is enabled the heads are parked and the spindle is at rest The drive accepts all commands and returns to Active mode any time disc access is necessary Sleep mode The drive enters Sleep mode after receiving a Sleep command from the host In Sleep mode the drive buf fer is disabled the heads are parked and the spindle is at rest The drive leaves Sleep mode after it receives a Hard Reset or Soft Reset from the host After receiving a reset the drive exits Sleep mode and enters Standby mode with all current translation param
15. kK kK KK KK KK KK KK eh 3 2 2 Formatted capacity eoi Wey kalek eee LL SE EI RA 8 2 2 1 LEBA mode kay ET ATV ue dd uade Lea Tu e eed 8 2 3 Default logical geometry reos re fnere para e nn 8 2 4 Recording and interface technology aaau 8 2 5 Physical characteristics 0 020 000 wak kk 2L AA Ak 2 k e 9 2 6 Seek time deze MJ NN C Lu ape AU e HA Dio RA eee ds 9 2 7 Start Stop times p sa at doi sache IR MR et ota M aps i a aaa CR A RUP RU Rape e 9 2 8 Power specifications kk kk kk kk KK KK rre 10 2 8 1 Power consumption sk kk kk kk kk kK KK KK KI KOK KK KK KK KK KK KK KK KK KK ka 10 2 8 2 DC power requirements 2 2 kk kk kk KK KK KK KK KK KK KK KK KK KK KK KK K 10 2 8 3 Cond cted nolse Js ya 4 2 20 2 a alent r lele EROR EE ee heh gina 10 2 8 4 Power management modes kk kk KK KK KK KK KK KIR tee 11 2 9 Environmental specifications kk kk kk kK KK KK KK KK KK KK KK KK KK KK KK KK KK 12 2 9 1 Drive case temperature kk kk kK kk KK KK KIR KI K KK KIR KIR KI K K ernennen 12 2 9 2 Temperature gradient 2 0 0 ss M xalke aa a al e awk kk a 12 2 9 3 FAUNA T irm tee oen hm n n m Dave os uod 12 2 9 4 ANIN Se t eu A A tube LANE eric EAM Slov EE EO 12 2 9 5 MOCK M RM CD e rr 13 2 9 6 VIDAOR s a ce trn e MMM2AMMNNNNMNnNRENnaNa lt Z2Zs J i j i jj 13 2 10 Acoustics emissions lille 14 2 11 Electromagnetic immunity lk kk kk ren 1
16. specification ST3500410SV ST3250311SV Formatted capacity 512 bytes sector 500 Gbytes 250 Gbytes Guaranteed sectors 976 773 168 488 397 168 Heads 2 1 Discs 1 Bytes per sector 512 Default sectors per track 63 Default read write heads 16 Default cylinders 16 383 Recording density 1 474 kbits in max Track density 236 ktracks in avg Areal density 345 Gbits in avg Internal data transfer rate 1 628 Mbits sec max Sustained data transfer rate 140 Mbytes sec max VO data transfer rate 300 Mbytes sec max ATA data transfer modes supported PIO modes 0 4 Multiword DMA modes 0 2 Ultra DMA modes 0 6 Cache buffer 16 Mbytes 8 Mbytes Height max 26 1 mm 1 028inches 20 20 mm 0 794 inches Width max 101 85 mm 4 010 inches Length max 146 99 mm 5 787 inches Weight typical 544 grams 1 199 Ib 380 grams 0 838 Ib Power on to ready 10 sec max 8 sec max Track to track seek time 0 5 msec typical read 1 5 msec typical write 1 0 msec typical read 1 2 msec typical write Average seek read 8 5 msec typical Average seek write 9 5 msec typical Startup current typical 12V peak 2 0 amps Voltage tolerance including noise 5V 596 12V 10 Operating temperature Drive Case 0 to 70 C Nonoperating temperature 40 to 70 C Drive Case Temperature gradient max 20 C per hour max operating 30 C per hour max nonoperating
17. 0 25 Gs Limited displacement 22 350 Hz 0 50 Gs 350 500 Hz 0 25 Gs 2 9 6 2 Nonoperating vibration The maximum nonoperating vibration levels that the drive may experience without incurring physical damage or degradation in performance when subsequently put into operation are specified below 1TB and 500GB models 5 22 Hz 0 25 Gs Limited displacement 22 350 Hz 5 0 Gs 350 500 Hz 2 0 Gs 250GB models 5 350 Hz 5 0 Gs 350 500 Hz 1 0 Gs SV35 5 Series SATA Product Manual Rev A 13 2 10 Acoustics emissions Drive emission of sound is measured consistent with the ECMA 74 and its referenced standards Testing is conducted at room temperature approximately 25 degrees C Emission levels are reported as the total A weighted sound power levels for steady state idle and active seek modes of operations Table 3 Drive A weighted Sound Power Levels SWL BA Idle Seek 2 7 bels typ 2 8 bels typ 1000 and 500 GB model 2 9 bels max 3 0 bels max 2 5 bels typ 2 6 bels typ 250 GB model 2 8 bels max 2 8 bels max 1 During periods of drive idle some offline activity may occur according to the S M A R T specification which may increase acoustic and power to operational levels Test for Prominent Discrete Tones PDTs Seagate follows the ECMA 74 standards for measurement and identification of PDTs An exception to this pro cess is the use of the absolute threshold of he
18. 0 Obsolete 11 12 Reserved for TLC 13 IDLE IMMEDIATE command with IUNLOAD feature is supported 14 Shall be set to 1 15 Shall be cleared to 0 SV35 5 Series SATA Product Manual Rev A 29 Bit Word 88 Ultra DMA mode 0 is supported Ultra DMA mode 1 is supported 2 Ultra DMA mode 2 is supported 3 Ultra DMA mode 3 is supported 4 Ultra DMA mode 4 is supported 5 Ultra DMA mode 5 is supported 6 Ultra DMA mode 6 is supported 8 Ultra DMA mode 0 is currently active 9 Ultra DMA mode 1 is currently active 10 Ultra DMA mode 2 is currently active 11 Ultra DMA mode 3 is currently active 12 Ultra DMA mode 4 is currently active 13 Ultra DMA mode 5 is currently active 14 Ultra DMA mode 6 is currently active 30 SV35 5 Series SATA Product Manual Rev A 4 3 2 Set Features command This command controls the implementation of various features that the drive supports When the drive receives this command it sets BSY checks the contents of the Features register clears BSY and generates an inter rupt If the value in the register does not represent a feature that the drive supports the command is aborted Power on default has the read look ahead and write caching features enabled The acceptable values for the Features register are defined as follows Table 7 Set Features command values 024 Enable write cache default 034 Set transfer mode based on value in Sector Coun
19. 300 Mbytes sec max ATA data transfer modes supported PIO modes 0 4 Multiword DMA modes 0 2 Ultra DMA modes 0 6 Cache buffer 32 Mbytes Height max 26 11 mm 1 028 inches Width max 101 85 mm 4 010 inches Length max 146 99 mm 5 787 inches Weight typical 677 grams 1 493 Ib Power on to ready 10 sec max Track to track seek time 0 5 msec typical read 1 5 msec typical write Average seek read 8 5 msec typical Average seek write 9 5 msec typical Startup current typical 12V peak 2 0 amps Voltage tolerance including noise 5V 596 12V 10 Operating temperature Drive Case 0 to 70 C Nonoperating temperature 40 to 70 C Drive Case Temperature gradient max 20 C per hour max operating 30 C per hour max nonoperating Relative humidity 5 to 90 operating 5 to 95 nonoperating Relative humidity gradient 30 per hour max Wet bulb temperature max 37 7 C max operating 40 0 C max nonoperating Altitude operating 60 96 m to 3 048 m 200 ft to 10 000 ft Altitude nonoperating below mean sea level max 60 96 m to 12 192 m 200 ft to 40 000 ft Operational Shock 63 Gs at 2 msec max Non Operational Shock 300 Gs at 2 msec max Vibration operating 5 22 Hz 0 25 Gs Limited displacement 22 350 Hz 0 50 Gs 350 500 Hz 0 25
20. 4 2 12 Reliability 222 a er De EST RR RE pede a t dune T 15 2 12 14 Annualized Failure Rate AFR and Mean Time Between Failures MTBF 15 2 13 Agencycertification llis m mes 15 2 13 1 Safety certification leeren 15 2 13 2 Electromagnetic compatibility 22e 15 2 13 3 FOC verification st lou xele SER0 0 G52 boe pete Feels Cer rk Pee 16 2 14 Environmental protection kk kk kk kk kK KK KK KK KK KK KK KI KK nennen 17 2 14 1 European Union Restriction of Hazardous Substances RoHS Directive 17 2 14 2 China Restriction of Hazardous Substances RoHS Directive 17 2 15 Corrosive environment 2 kk kk kk kK kK KK sls 17 Configuring and mounting the drive llle RR III 19 3 1 Handling and static discharge precautions liliis 19 3 2 Configuring the drive 20 3 3 Serial ATA cables and connectors kk kk kk KK KK KK KK KK KK ees 20 3 4 Drive MOUNTING eers I rmlm zm she Kurs s AUGEN ME Qu Ease o 21 Serial ATA SATA interface 0 0 0 kk kk kk kk kK Rh hh hh 23 4 1 Hot Plug compatibility sya 2 a ke 2ala an vin ne Inde nea pue rhone aaa a 23 4 2 Serial ATA device plug connector pin definitions 2 222222 24 4 3 Supported ATA commands kk kk kk kk kK KK KK KK KK kK KK KK KK KK KK nenn 25 4 3 1 Identify Device command kuy kk kk kk kk KRI eh 27 4 3 2 Set Features command 2 0 2 2 yalan a A WEN ne ees 31 4 3 3 S M A R T
21. A was designed to allow you to install a Serial ATA host adapter and Serial ATA disc drive in your current system and expect all of your existing applications to work as normal The Serial ATA interface connects each disc drive in a point to point configuration with the Serial ATA host adapter There is no master slave relationship with Serial ATA devices like there is with parallel ATA If two drives are attached on one Serial ATA host adapter the host operating system views the two devices as if they were both masters on two separate ports This essentially means both drives behave as if they are Device 0 master devices Note The host adapter may optionally emulate a master slave environment to host software where two devices on separate Serial ATA ports are represented to host software as a Device 0 master and Device 1 slave accessed at the same set of host bus addresses A host adapter that emulates a master slave environment manages two sets of shadow registers This is not a typical Serial ATA environment The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software The Command and Control Block registers PIO and DMA data transfers resets and interrupts are all emulated The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device regis ters referred to as the Shadow Re
22. B computing device pursu ant to Subpart J Part 15 of the FCC rules Operation with noncertified assemblies is likely to result in interfer ence to radio and television reception Radio and television interference This equipment generates and uses radio frequency energy and if not installed and used in strict accordance with the manufacturer s instructions may cause interference to radio and television reception This equipment is designed to provide reasonable protection against such interference in a residential installa tion However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television which can be determined by turning the equipment on and off you are encouraged to try one or more of the following corrective measures Reorient the receiving antenna Move the device to one side or the other of the radio or TV Move the device farther away from the radio or TV Plug the computer into a different outlet so that the receiver and computer are on different branch outlets If necessary you should consult your dealer or an experienced radio television technician for additional sug gestions You may find helpful the following booklet prepared by the Federal Communications Commission How to Identify and Resolve Radio Television Interference Problems This booklet is available from the Super intendent of Documents U S Government Printing
23. TA reserved 0000 28 SV35 5 Series SATA Product Manual Rev A Word Description Value 108 The mandatory value of the world wide name WWN for the drive Each drive will have a unigue 111 NOTE This field is valid if word 84 bit 8 is set to 1 indicating 64 bit value WWN support 112 ATA reserved 00004 127 128 Security status 00014 129 Seagate reserved XXXXH 159 160 ATA reserved 00004 254 255 Integrity word XXA5H Note Advanced Power Management APM and Automatic Acoustic Management AAM features are not supported Note See the bit descriptions below for words 63 84 and 88 of the Identify Drive data Description if bit is set to 1 Bit Word 63 0 Multiword DMA mode 0 is supported 1 Multiword DMA mode 1 is supported 2 Multiword DMA mode 2 is supported 8 Multiword DMA mode 0 is currently active 9 Multiword DMA mode 1 is currently active 10 Multiword DMA mode 2 is currently active Bit Word 84 0 SMART error logging is supported 1 SMART self test is supported 2 Media serial number is supported 3 Media Card Pass Through Command feature set is supported 4 Streaming feature set is supported 5 GPL feature set is supported 6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported 7 WRITE DMA QUEUED FUA EXT command is supported 8 64 bit World Wide Name is supported 9 1
24. ad DMA C8y Read DMA Extended 20H Read DMA Without Retries Co Read Log Ext 2Fy Read Multiple C4y Read Multiple Extended 294 Read Native Max Address F8y Read Native Max Address Extended 27H Read Sectors 20H Read Sectors Extended 244 Read Sectors Without Retries 214 Read Verify Sectors 40H Read Verify Sectors Extended 424 Read Verify Sectors Without Retries 414 Recalibrate 10H Security Disable Password F6y SV35 5 Series SATA Product Manual Rev A 25 Command name Command code in hex Security Erase Prepare F34 Security Erase Unit F44 Security Freeze FSH Security Set Password Fiy Security Unlock F24 Seek 704 Set Features EFy Set Max Address F94 Note Individual Set Max Address Address 00H commands are identified by the value Password 014 placed in the Set Max Features regis Lock 024 ter as defined to the right Unlock 034 Freeze Lock 044 Set Max Address Extended 374 Set Multiple Mode C64 Sleep E64 S M A R T Disable Operations BOJ D94 S M A R T Enable Disable Autosave BOH D24 S M A R T Enable Operations BOH D8y S M A R T Execute Offline BOH DA S M A R T Read Attribute Thresholds BOH D1y S M A R T Read Data BOH DO S M A R T Read Log Sector BOH DOH S M A R T Return Status BOH DAH S M A R T Save Attribute Values BOH D3y S M A R T Write Log Sector BOH DOH Standby E24 Standby Immediate E04 Wr
25. aring Seagate uses the lower limit for the threshold curve to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA 74 standards Defined as the median curve given by ISO 389 7 Tf curve minus 10dB at all frequencies 2 11 Electromagnetic immunity When properly installed in a representative host system the drive operates without errors or degradation in performance when subjected to the radio frequency RF environments defined in the following table Table 4 Radio frequency environments Test Description Performance level Reference standard Electrostatic Contact HCP VCP 4 kV Air 8 kV B EN 61000 4 2 95 discharge Radiated RF 80 to 1 000 MHz 3 V m A EN 61000 4 3 96 immunity 80 AM with 1 kHz sine ENV 50204 95 900 MHz 3 V m 50 pulse modulation 200 Hz Electrical fast 1 kV on AC mains 0 5 kV on external I O B EN 61000 4 4 95 transient Surge immunity 1 kV differential 2 kV common AC mains B EN 61000 4 5 95 Conducted RF 150 kHz to 80 MHz 3 Vrms 8096 AM with 1 kHz sine A EN 61000 4 6 97 immunity Voltage dips 096 open 5 seconds C EN 61000 4 11 94 interrupts 096 short 5 seconds C 4096 0 10 seconds C 7096 0 01 seconds B 14 SV35 5 Series SATA Product Manual Rev A 2 12 Reliability 2 12 1 Annualized Failure Rate AFR and Mean Time Between Failures MTBF The product shal
26. c software activates a built in drive self test DST S M A R T command for D4 that elimi nates unnecessary drive returns The diagnostic software ships with all new drives and is also available at http seatools seagate com This drive is shipped with S M A R T features disabled You must have a recent BIOS or software package that supports S M A R T to enable this feature The table below shows the S M A R T command codes that the drive uses Table 8 S M A R T commands Code in features register S M A R T command DOH S M A R T Read Data D24 S M A R T Enable Disable Attribute Autosave D34 S M A R T Save Attribute Values D4y S M A R T Execute Off line Immediate runs DST D5y S M A R T Read Log Sector DOH S M A R T Write Log Sector D8y S M A R T Enable Operations D94 S M A R T Disable Operations DAJ S M A R T Return Status Note If an appropriate code is not written to the Features Register the command is aborted and 0x04 abort is written to the Error register 32 SV35 5 Series SATA Product Manual Rev A 5 0 Seagate Technology support services Online services Internet For information regarding Seagate products and services visit www seagate com Worldwide support is available 24 hours daily by e mail for your questions Presales Support Presales Seagate com Technical Support DiscSupport Seagate com Warranty Support http www seagate com www en us su
27. ca Support Services For an extensive list of telephone numbers to technical support presales and warranty service in Europe the Middle East and Africa go to the Contact Us page on www seagate com Asia Pacific Support Services For an extensive list of telephone numbers to technical support presales and warranty service in Asia Pacific go to the Contact Us page on www seagate com 34 SV35 5 Series SATA Product Manual Rev A Index A ACA 16 acceleration 13 acoustics 14 Active 11 Active mode 11 AFR 15 Agency certification 15 altitude 12 ambient temperature 9 10 Annualized Failure Rate 15 Annualized Failure Rate AFR 15 areal density 1 8 ATA commands 25 Australia New Zealand Standard AS NZ CISPR22 16 Australian Communication Authority ACA 16 Australian C Tick 16 Average seek time 9 B buffer 9 C cables and connectors 20 cache 9 capacity 8 case temperature 12 CE mark 15 certification 15 Check Power Mode 25 China RoHS directive 17 compatibility 15 Conducted noise 10 Conducted RF immunity 14 Configuring the drive 19 connectors 20 Corrosive environment 17 CSA60950 1 15 cycles 15 Oylinders 8 D data transfer rates 1 DC power 10 Default logical geometry 8 density 8 Device Configuration Freeze Lock 25 Device Configuration Identify 25 Device Configuration Restore 25 Device Configuration Set 25 Device Reset 25 SV35 5 Series SATA Product Manual Rev A dimensions 21
28. commandS kk kk kk kk kK KK KK KK KK KK KK KK KK KI KK KK KK IK 32 Seagate Technology support services kk kk kk kk kk kk kk kk kk kk kk kk kk kk kk n n nnn 33 SV35 5 Series SATA Product Manual Rev A SV35 5 Series SATA Product Manual Rev A List of Figures Figure 1 Attaching SATA cabling 0 0 kk kk kk kk kk KK e 3 kk kk Figure 2 Mounting dimensions ss gt 2k eer o y nenn SV35 5 Series SATA Product Manual Rev A 1 0 Introduction This manual describes the functional mechanical and interface specifications for the following Seagate SV35 5 Series model drive T31000525SV ST3500410SV ST3250311SV These drives provide the following key features Designed with low spin up power for optimization in surveillance applications Uncompromising reliability supports flexible surveillance design with case temperatures up to 70 C Performance tuned for seamless video applications Built in error recovery for non stop video streaming Best in class acoustic performance means virtually silent operation Higher areal density for cost effective surveillance applications Enterprise class reliability for 24x7 video surveillance applications ATA 7 streaming commands allow for data reads and writes tailored to video data or a combination of both guaranteeing smooth reliable video streaming as well as high integrity database updates Enhanced caching capabilities enable superior video recording quality Unique us
29. d contamination SV35 5 Series SATA Product Manual Rev A 19 3 2 Configuring the drive Each drive on the Serial ATA interface connects point to point with the Serial ATA host adapter There is no master slave relationship because each drive is considered a master in a point to point relationship If two drives are attached on one Serial ATA host adapter the host operating system views the two devices as if they were both masters on two separate ports Both drives behave as if they are Device 0 master devices 3 3 Serial ATA cables and connectors The Serial ATA interface cable consists of four conductors in two differential pairs plus three ground connec tions The cable size may be 30 to 26 AWG with a maximum length of one meter 39 37 inches See Table 5 for connector pin definitions Either end of the SATA signal cable can be attached to the drive or host For direct backplane connection the drive connectors are inserted directly into the host receptacle The drive and the host receptacle incorporate features that enable the direct connection to be hot pluggable and blind mateable For installations which require cables you can connect the drive as illustrated in Figure 1 N Signal connector Power connector gt Power cable Figure 1 Attaching SATA cabling Each cable is keyed to ensure correct orientation SV35 5 Series SATA drives support latching SATA connec tors 20 SV35 5 Series SATA Product Manual Rev A
30. er selectable partitioning capability Easy to use Smart Command Transport SCT makes management simple Thermal monitoring and reporting for 24x7 operations High instantaneous burst data transfer rates up to 300 Mbytes per second Perpendicular recording heads and EPRML technology for increased areal density State of the art cache and on the fly error correction algorithms Native Command Queueing with command ordering to increase performance in demanding applications Full track multiple sector transfer capability without local processor intervention Quiet operation SeaTools diagnostic software performs a drive self test that eliminates unnecessary drive returns Support for S M A R T drive monitoring and reporting Supports latching SATA cables and connectors Worldwide Name WWN capability uniquely identifies the drive SV35 5 Series SATA Product Manual Rev A 1 1 1 About the Serial ATA interface The Serial ATA interface provides several advantages over the traditional parallel ATA interface The primary advantages include Easy installation and configuration with true plug and play connectivity It is not necessary to set any jump ers or other configuration options Thinner and more flexible cabling for improved enclosure airflow and ease of installation Scalability to higher performance levels In addition Serial ATA makes the transition from parallel ATA easy by providing legacy software support Serial AT
31. erating shock 13 Nonoperating vibration 13 Nonrecoverable read errors 15 O Operating power 10 Operating shock 13 Operating vibration 13 P Physical characteristics 9 point to point 2 20 Power consumption 10 Power modes 11 Power specifications 10 Power management modes 11 Power on to Ready 9 power on hours 15 precautions 19 36 printed circuit board 19 programmable power management 11 prominent discrete tones 14 Q quick reference 3 R Radiated RF immunity 14 radio and television interference 16 radio frequency RF 14 Read Buffer 25 Read DMA 25 Read DMA Extended 25 Read DMA without Retries 25 read errors 15 Read Log Ext 25 Read Multiple 25 Read Multiple Extended 25 Read Native Max Address 25 Read Native Max Address Extended 25 Read Sectors 25 Read Sectors Extended 25 Read Sectors Without Retries 25 Read Verify Sectors 25 Read Verify Sectors Extended 25 Read Verify Sectors Without Retries 25 Read write heads 8 Recalibrate 25 recording density 8 recording method 8 Recording technology 8 relative humidity 12 Reliability 15 RF 14 RMS read write current 10 RoHS 17 RRL 16 S S M A R T Disable Operations 26 S M A R T Enable Operations 26 S M A R T Enable Disable Autosave 26 S M A R T Execute Offline 26 S M A R T implementation 25 S M A R T Read Attribute Thresholds 26 S M A R T Read Data 26 S M A R T Read Log Sector 26 S M A R T Return Status 26 S M A R T Save Attr
32. eters intact Idle and Standby timers Each time the drive performs an Active function read write or seek the standby timer is reinitialized and begins counting down from its specified delay times to zero If the standby timer reaches zero before any drive activity is required the drive makes a transition to Standby mode In both Idle and Standby mode the drive accepts all commands and returns to Active mode when disc access is necessary SV35 5 Series SATA Product Manual Rev A 11 2 9 Environmental specifications 2 9 1 Drive case temperature Above 1 000 feet 305 meters the maximum temperature is derated linearly to 112 F 44 C at 10 000 feet 3 048 meters Drive case temperature should be measured at the location indicated in Figure 2 on page 21 Operating Drive case temperature 0 to 70 C 32 to 158 F Nonoperating Drive case temperature 40 to 70 C 40 to 158 F 2 9 2 Temperature gradient Operating 20 C per hour 68 F per hour max without condensation Nonoperating 30 C per hour 86 F per hour max 2 9 3 Humidity 2 9 3 1 Relative humidity Operating 5 to 90 noncondensing 30 per hour max Nonoperating 5 to 95 noncondensing 30 per hour max 2 9 3 2 Wet bulb temperature Operating 37 7 C 99 9 F max Nonoperating 40 0 C 104 F max 2 9 4 Altitude Operating 60 96 m to 3 048 m 200 ft to 10 000 ft Nonoperating 60
33. gister Block All Serial ATA devices behave like Device 0 devices For addi tional information about how Serial ATA emulates parallel ATA refer to the Serial ATA International Organization Serial ATA Revision 2 6 The specification can be downloaded from www sata io org 2 SV35 5 Series SATA Product Manual Rev A 2 0 Drive specifications Unless otherwise noted all specifications are measured under ambient conditions at 25 C and nominal power For convenience the phrases the drive and this drive are used throughout this manual to indicate the following drive model ST31000525SV ST3500410SV ST3250311SV 2 1 Specification summary tables The specifications listed in the following tables are for quick reference For details on specification measure ment or definition see the appropriate section of this manual SV35 5 Series SATA Product Manual Rev A 3 Table 1 Drive specifications summary for 1 Tbyte models Drive specification ST31000525SV Formatted capacity 512 bytes sector 1 Tbyte Guaranteed sectors 1 953 525 168 Heads 4 Discs 2 Bytes per sector 512 Default sectors per track 63 Default read write heads 16 Default cylinders 16 383 Recording density 1 474 kbits in max Track density 236 ktracks in avg Areal density 345 Gbits in avg Internal data transfer rate 1 628 Mbits sec max Sustained data transfer rate 140 Mbytes sec max I O data transfer rate
34. ial ATA interface refer to the Serial ATA High Speed Serialized AT Attachment specification 4 1 Hot Plug compatibility V35 5 Series SATA drives incorporate connectors which enable you to hot plug these drives in accordance with the Serial ATA Revision 2 5 specification This specification can be downloaded from www serialata org SV35 5 Series SATA Product Manual Rev A 23 4 2 Serial ATA device plug connector pin definitions Table 5 summarizes the signals on the Serial ATA interface and power connectors Table 5 Serial ATA connector pin definitions Segment Pin Function Definition S1 Ground 2nd mate S2 A Differential signal pair A from Phy S3 A S4 Ground 2nd mate S5 B Differential signal pair B from Phy S6 B Signal S7 Ground 2nd mate Key and spacing separate signal and power segments P1 Vas 3 3V power P2 V33 3 3V power P3 V33 3 3V power pre charge 2nd mate P4 Ground 1st mate P5 Ground 2nd mate P6 Ground 2nd mate P7 Vs 5V power pre charge 2nd mate Power P8 Vs 5V power P9 Vs 5V power P10 Ground 2nd mate P11 Ground or LED signal If grounded drive does not use deferred spin P12 Ground 1st mate P13 Va2 12V power pre charge 2nd mate P14 Va2 12V power P15 V12 12V power Notes 1 All pins are in a single row with a 1 27 mm 0 050 pitch 2 The comments on the mating seguence apply to the case of backplane blindmate connector only
35. ibute Values 26 S M A R T Write Log sector 26 Safety certification 15 SATA 23 screws 13 SV35 5 Series SATA Product Manual Rev A sectors 8 Sectors per track 8 Security Disable Password 25 Security Erase Prepare 26 Security Erase Unit 26 Security Freeze 26 Security Set Password 26 Security Unlock 26 Seek 26 Seek time 9 Serial ATA SATA interface 23 serial ATA ports 2 servo electronics 10 Set Features 26 Set Max Address 26 Set Max Address Extended 26 Set Multiple Mode 26 Shock 13 single track seeks 9 Sleep 11 26 Sleep mode 11 Specification summary table 3 Spinup power 10 Standby 11 26 Standby Immediate 26 Standby mode 10 11 standby timer 11 Start stop times 9 start stop cycles 15 static discharge 19 subassembly 16 support services 33 Surge immunity 14 T technical support services 33 temperature 9 12 temperature gradient 12 timer 11 timers 11 track density 8 Track to track 9 Track to track seek time 9 U UL60950 1 15 V Vibration 13 voltage 10 Voltage dips interrupts 14 SV35 5 Series SATA Product Manual Rev A W Warranty 15 weight 9 wet bulb temperature 12 width 9 Write Buffer 26 Write DMA 26 Write DMA Extended 26 Write DMA FUA Extended 26 Write DMA Without Retries 26 Write Log Extended 26 Write Multiple 26 Write Multiple Extended 26 Write Multiple FUA Extended 26 Write Sectors 26 Write Sectors Extended 26 Write Sectors Without Retries 26 37
36. ite Buffer E84 Write DMA CAH Write DMA Extended 35H Write DMA FUA Extended CDH Write DMA Without Retries CBH Write Log Extended 3Fu Write Multiple C54 Write Multiple Extended 394 Write Multiple FUA Extended CEy Write Sectors 30H Write Sectors Without Retries 314 Write Sectors Extended 344 26 SV35 5 Series SATA Product Manual Rev A 4 3 1 Identify Device command The Identify Device command command code EC transfers information about the drive to the host following power up The data is organized as a single 512 byte block of data whose contents are shown in Table 6 on page 25 All reserved bits or words should be set to zero Parameters listed with an x are drive specific or vary with the state of the drive See Section 2 0 on page 3 for default parameter settings The following commands contain drive specific features that may not be included in the Serial ATA specifica tion Word Description Value Configuration information 0C5Ay Bit 15 0 ATA 1 ATAPI 0 Bit 7 removable media Bit 6 removable controller Bit 0 reserved 1 Number of logical cylinders 16 383 2 ATA reserved 00004 3 Number of logical heads 16 4 Retired 00004 5 Retired 00004 6 Number of logical sectors per logical track 63 003Fy 7 9 Retired 0000 10 19 Serial number 20 ASCII characters 0000 none ASCII 20 Retired 00004 21 Retired 04004 22 Obsolete 00004 23
37. ive compounds should be minimized or eliminated The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide free alternatives SV35 5 Series SATA Product Manual Rev A 17 18 SV35 5 Series SATA Product Manual Rev A 3 0 Configuring and mounting the drive This section contains the specifications and instructions for configuring and mounting the drive 3 1 Handling and static discharge precautions After unpacking and before installation the drive may be exposed to potential handling and electrostatic dis charge ESD hazards Observe the following standard handling and static discharge precautions Caution Before handling the drive put on a grounded wrist strap or ground yourself frequently by touching the metal chassis of a computer that is plugged into a grounded outlet Wear a grounded wrist strap throughout the entire installation procedure Handle the drive by its edges or frame only The drive is extremely fragile handle it with care Do not press down on the drive top cover Always rest the drive on a padded antistatic surface until you mount it in the computer Do not touch the connector pins or the printed circuit board Do not remove the factory installed labels from the drive or cover them with additional labels Removal voids the warranty Some factory installed labels contain information needed to service the drive Other labels are used to seal out dirt an
38. l achieve an Annualized Failure Rate AFR of 0 80 MTBF of 1 million hours when oper ated in an environment of ambient air temperatures of 25 C assuming delta between ambient air temperature and HDD case temperature is less than 15 C Operation at temperatures outside the specifications in Section 2 9 may increase the product AFR decrease MTBF AFR and MTBF are population statistics that are not rel evant to individual units AFR and MTBF specifications are based on the following assumptions for Digital Video Surveillance computer environments 8760 power on hours per year 10 000 average motor start stop cycles per year Operations at nominal voltages Temperatures outside the specifications in Section 2 9 may reduce the product reliability Normal I O duty cycle for desktop personal computers Operation at excessive I O duty cycle may degrade product reliability The consumer electronics environment of power on hours temperature and I O duty cycle affect the product AFR The AFR will be degraded if used in a enterprise application Nonrecoverable read errors 1 per 1014 bits read max Annualized Failure Rate AFR 0 80 nominal power 25 C ambient temperature Contact start stop cycles 50 000 cycles at nominal voltage and temperature with 60 cycles per hour and a 50 duty cycle Warranty To determine the warranty for a specific drive use a web browser to access the fol lowing web page www seaga
39. or Seagate products Seagate distributors OEMs and other direct customers should contact their Seagate Customer Service Operations CSO representative for warranty related issues Resellers or end users of drive products should contact their place of purchase or Seagate war ranty service for assistance Have your serial number and model or part number available Data Recovery Services Seagate offers data recovery services for all formats and all brands of storage media Our data recovery ser vices labs are currently located throughout the world Additional information including an online request form and data loss prevention resources is available at http services seagate com index aspx Authorized Service Centers Seagate Service Centers are available on a global basis for the return of defective products See www seagate com for the service center near you USA Canada Latin America support services For an extensive list of telephone numbers to technical support presales and warranty service in USA Canada Latin America including business hours go to the Contact Us page on www seagate com Global Customer Support Presales Technical and Warranty Support Call Center Toll free Direct dial USA Canada and Mexico 1 800 SEAGATE 1 405 324 4700 Data Recovery Services Call Center Toll free Direct dial FAX USA Canada 1 800 475 0143 1 905 474 2162 1 800 475 0158 and Mexico 1 905 474 2459 Europe the Middle East and Afri
40. pport warranty amp returns assistance mySeagate my seagate com is the industry s first Web portal designed specifically for OEMs and distributors It provides self service access to critical applications personalized content and the tools that allow our partners to man age their Seagate account functions Submit pricing requests orders and returns through a single password protected Web interface anytime anywhere in the world Spp seagate com spp seagate com supports Seagate resellers with product information program benefits and sales tools You may register for customized communications that are not available on the web These communications contain product launch EOL pricing promotions and other channel related information To learn more about the ben efits or to register go to spp seagate com any time from anywhere in the world Global Customer Support Presales Support Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system as well as product availability and compatibility Technical Support Seagate technical support is available to assist you online at support seagate com or through one of our call centers Have your system configuration information and your ST model product number available SV35 5 Series SATA Product Manual Rev A 33 Customer Service Operations Warranty Service Seagate offers worldwide customer support f
41. reaches operating speed Idle mode power Idle mode power is measured with the drive up to speed with servo electronics active and with the heads in a random track location Operating Operating power is measured by simulating a typical PVR operating environment using a 50 write 50 read algorithm Standby mode During Standby mode the drive accepts commands but the drive is not spinning and the servo and read write electronics are in power down mode 2 8 2 DC power requirements Power supply tolerance 5V DC 5 Power supply tolerance 10V DC 10 Startup current A max 2 0 Idle W 7 1TB 500GB 5 250GB Operating Power W 10 4 1TB 500GB 8 250GB Standby power W 1 0 2 8 3 Conducted noise Input noise ripple is measured at the host system power supply across an equivalent 80 ohm resistive load on the 12 volt line or an equivalent 15 ohm resistive load on the 5 volt line Using 12 volt power the drive is expected to operate with a maximum of 120 mV peak to peak square wave injected noise at up to 10 MHz Using 5 volt power the drive is expected to operate with a maximum of 100 mV peak to peak square wave injected noise at up to 10 MHz Note Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read write current 10 SV35 5 Series SATA Product Manual Rev A 2 8 4 Power management modes The drive provides programmable power management to provide
42. s of seeks between random tracks less overhead 1 TB and 500GB model 250 GB models Typical seek times msec Read Write Read Write Track to track 0 5 1 5 1 0 1 2 Average 8 5 9 5 8 5 9 0 Measured in Seek mode Note These drives are designed to consistently meet the seek times represented in this manual Physical seeks regardless of mode such as track to track and average are expected to meet the noted values However due to the manner in which these drives are formatted benchmark tests that include command overhead or measure logical seeks may produce results that vary from these specifications 2 7 Start stop times 1TB and 500GB models 250 GB models Power on to Ready sec 10 max 8 max Ready to spindle stop sec 12 max Note Start stop measurements are taken with nominal power at 25 C ambient temperature SV35 5 Series SATA Product Manual Rev A 2 8 Power specifications The drive receives DC power 5V or 12V through a native SATA power connector See Figure 1 on page 20 2 8 1 Power consumption Power requirements for the drives are listed in the table on page 9 Typical power measurements are based on an average of drives tested under nominal conditions using 5 0V and 12 0V input voltage at 25 C ambient temperature Spinup power Spinup power is measured from the time of power on to the time that the drive spindle
43. shold defined by the China RoHS MCV Standard O AVAIT FIR ah TEK E ME IS BUT SETUP T P EIRoHS MCV Es Pr sg SCRS T TEE o X indicates the hazardous and toxic substance content of the part at the homogenous material level is over the threshold defined by the China RoHS MCV Standard KROB ARTA MEE CT TAR m PEE Brem fe S RU HE PJ JOB Hi P FEE ROHS MCV t or XE X BJ ARE o 2 15 Corrosive environment Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial environments containing sulfurous gases chlorine and nitric oxide classes G and H per ASTM B845 However this accelerated testing cannot duplicate every potential application environment Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as electronic drive component reliability can be affected by the installation environment The silver copper nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide chlo ride and nitrate contaminants Sulfur is found to be the most damaging In addition electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly PCBA or exposed to an ambient relative humidity greater than 9596 Materials used in cabinet fabrication such as vulca nized rubber that can outgas corros
44. t register Sector Count register values 004 01 4 084 09 OA OB OCH 20 214 224 404 4144 424 434 4411 454 464 Set PIO mode to default PIO mode 2 Set PIO mode to default and disable IORDY PIO mode 2 PIO mode 0 PIO mode 1 PIO mode 2 PIO mode 3 PIO mode 4 default Multiword DMA mode 0 Multiword DMA mode 1 Multiword DMA mode 2 Ultra DMA mode 0 Ultra DMA mode 1 Ultra DMA mode 2 Ultra DMA mode 3 Ultra DMA mode 4 Ultra DMA mode 5 Ultra DMA mode 6 104 Enable use of SATA features 554 Disable read look ahead read cache feature 824 Disable write cache 90H Disable use of SATA features AAy Enable read look ahead read cache feature default F 14 Report full capacity available Note At power on or after a hardware or software reset the default values of the features are as indi cated above SV35 5 Series SATA Product Manual Rev A 31 4 3 3 S M A R T commands S M A R T provides near term failure prediction for disc drives When S M A R T is enabled the drive moni tors predetermined drive attributes that are susceptible to degradation over time If self monitoring determines that a failure is likely S M A R T makes a status report available to the host Not all failures are predictable S M A R T predictability is limited to the attributes the drive can monitor For more information on S M A R T commands and implementation see the Draft ATA 5 Standard SeaTools diagnosti
45. te com support service From this page click on the Verify Your Warranty link You will be asked to provide the drive serial number model number or part number and country of purchase The system will display the warranty information for your drive Preventive maintenance None required 2 13 Agency certification 2 13 1 Safety certification These products are certified to meet the requirements of UL60950 1 CSA60950 1 and EN60950 and so marked as to the certify agency 2 13 2 Electromagnetic compatibility Hard drives that display the CE mark comply with the European Union EU requirements specified in the Elec tromagnetic Compatibility Directive 2004 108 EC as put into place 20 July 2007 Testing is performed to the levels specified by the product standards for Information Technology Equipment ITE Emission levels are defined by EN 55022 Class B and the immunity levels are defined by EN 55024 Drives are tested in representative end user systems Although CE marked Seagate drives comply with the directives when used in the test systems we cannot guarantee that all systems will comply with the directives The drive is designed for operation inside a properly designed enclosure with properly shielded I O cable if necessary and terminators on all unused I O ports Computer manufacturers and system integrators should confirm EMC compliance and provide CE marking for their products SV35 5 Series SATA Product Manual Rev
46. umber or part number and country of purchase The system will display the warranty information for your drive Contact start stop cycles 50 000 at 25 C 50 rel humidity Supports Hotplug operation per the Serial ATA Revision 2 5 specification Yes One Gbyte equals one billion bytes when referring to hard drive capacity Accessible capacity may vary depending on operating environment and formatting During periods of drive idle some offline activity may occur according to the S M A R T specification which may increase acoustic and power to operational levels SV35 5 Series SATA Product Manual Rev A 2 2 Formatted capacity Formatted Guaranteed Model capacity sectors Bytes per sector ST31000525SV 1 Tbyte 1 953 525 168 ST3500410SV 500 Gbytes 976 773 168 512 ST3250311SV 250 Gbytes 488 397 168 One Gbyte equals one billion bytes when referring to hard drive capacity Accessible capacity may vary depending on operating environment and formatting 2 2 1 LBA mode When addressing the drive in LBA mode all blocks sectors are consecutively numbered from 0 to n 7 where n is the number of guaranteed sectors as defined above See Section 4 3 1 Identify Device command words 60 61 and 100 103 for additional information about 48 bit addressing support of drives with capacities over 137 Gbytes 2 3 Default logical geometry Cylinders Read write heads Sectors per track

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