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Axis M1031-W

1. PIR sensitivity is either too high or too low Use the Sensitivity slider to adjust the range and sensitivity of the PIR Sensor 39 C AXIS M1011 M1011 W M1031 W Troubleshooting No audio Incorrect setup Check the sound card in the PC Ensure that the mute button is not pressed and the volume settings are correct No audio or Check that the correct Audio Input source is selected under Setup gt Audio gt Source very poor audio quality Select Microphone for the internal microphone or for a connected external microphone Select Line in for a connected line in source Audio volume too low high Volume settings incorrect The volume of the microphone is either too high or too low Change the volume for the microphone in the toolbar on the Live View page Poor audio quality CPU overloaded Reduce the number of listeners and viewers and decrease the image resolution and com pression Unsynchronized audio and video It is recommended that the camera s time setting is synchronized with an NTP Server This is enabled under System Options gt Date amp Time Distorted audio Check that the correct Audio Input source is selected under Setup gt Audio gt Source Select Microphone for the internal microphone or for a connected external microphone Select Line for a connected line in source For further assistance please contact your reseller or see the support pages on the
2. Configuring the AXIS M1011 W AXIS M1031 W using an unsecured wireless connection is not recommended since passphrases and keys saved will be sent in plain text The fastest most secure method to configure AXIS M1011 W AXIS M1031 W is using a wired connection since it disables the wireless connection and ensures greater secrecy while enter ing settings SOCKS SOCKS is a networking proxy protocol The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the network camera is located on a local network behind a firewall and notifications uploads alarms and such need to be sent to a destination outside the local network such as the Internet See the online help O for more information 31 C AXIS M1011 M1011 W M1031 W System Options QoS Quality of Service Quality of Service QoS guarantees a certain level of a specified resource to selected traffic on a network Quality can be defined as a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network can be summarized as e The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e Greater reliability in the network thanks to the control of the amount of bandwidth an application may use and thus control over bandwidth races between applications The QoS in Axis network
3. Enable Disable when enabled the network camera attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the camera see System Options gt Network gt UPnP Use manually selected NAT router select this option to manually select a NAT router and enter the IP address for the router in the field provided If a router is not manually specified the network camera automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port select this option to manually define an external HTTP port Enter the port number in the field provided If no port is entered here a port number is automatically selected when NAT traversal is enabled Notes e An alternative HTTP port can be used be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the network cameras enables the upload of new firmware and user applications Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an H 264 MP
4. C AXIS M1011 M1011 W M1031 W Product Description gt LED indicators LED Color Description Network Green Steady for connection to 100 Mbit s network Flashes for network activity Amber Steady for connection to 10 Mbit s network Flashes for network activity Unlit No connection Power Green Normal operation Amber Flashes green amber during firmware upgrade Wireless Green Steady for connection to a wireless network Flashes for network activity Wireless Red Steady for no wireless network connection Flashes when scanning for wireless net models only works Unlit Wired mode Status Green Shows steady green for normal operation Note The Status LED can be configured to be unlit during normal operation or to flash only when the camera is accessed See the online help files for more information Go to Setup gt System Options gt LED settings Amber Steady during startup reset to factory default or when restoring settings Red Slow flash for failed upgrade AXIS M1011 M1011 W M1031 W Accessing the Camera Accessing the Camera To install the AXIS M1011 M1011 W M1031 W network cameras refer to the installation guide supplied with your product The network camera can be used with most standard operating systems and browsers The recommended browser is Microsoft Internet Explorer with Windows Safari with Macintosh and Mozilla Firefox with other operating systems See Tech
5. Exposure control This setting is used to remove 50 60 Hz flicker Enable Backlight compensation Backlight compensation makes the subject appear clearer when the image background is too bright or the subject too dark Exposure zones This setting determines which part of the image is used to calculate the exposure Exposure priority This defines the balance between image quality and the frame rate When Motion is prioritized motion blur is minimized but the image quality may be reduced with a higher frame rate A prioritized Low noise will provide better image quality with a lower frame rate View Image Settings Click View to view the video stream with the current configuration Once satisfied click Save Overlay Image An overlay image is a static image superimposed over the video image An overlay can be used to provide extra information or to mask a part of the video image To use an overlay image in the AXIS M1011 M1011 W M1031 W Network Camera it must be selected from the drop down list of available images The overlay a logo for example is then displayed in the video image To use your own image first upload it to the AXIS M1011 M1011 W M1031 W Network Camera To upload enter the name of the file in the field provided or click the Browse button locate and click the Upload button 16 C AXIS M1011 M1011 W M1031 W Video amp Audio Settings Image Overlay Placement To place the overlay image at specifi
6. Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Focal length Measured in millimeters the focal length of a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol An application protocol that uses the TCP IP protocols It is used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with 45 a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per sec
7. SNMP allows remote management of network devices Depending on the level of security required select the version of SNMP to use The three levels of security are e SNMP V1 includes no security e SNMP V2c uses very simple security The community name can be specified as a password for read or read write access to all supported SNMP objects The community is the the group of network devices using SNMP e SNMP V3 provides encryption and secure passwords HTTPS must be enabled UPnP The network camera includes support for UPnP This is enabled by default and the network camera then is automatically detected by operating systems and clients that support this protocol RTP H 264 amp MPEG 4 These settings are the port range IP address port number video and audio and Time To Live value to use for the video stream s in multicast H 264 MPEG 4 format Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help O 32 C AXIS M1011 M1011 W M1031 W System Options Bonjour The network cameras include support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support this Ports t Devices 1 0 Ports This page shows the normal and current state of the PIR Sensor PIR Sensor PIR Sensor State This setting shows the current state of the PIR Sensor Sensitivity Settings Sensitivity
8. 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a standard television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for networked video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG Megapixel See Pixel MPEG Moving Picture Experts Group The Moving Picture Experts Group develops standards for digital video and audio compression It operates under the auspices of the International Organization for Standardization ISO The MPEG standards are an evolving series each designed for a different purpose MPEG 2 MPEG 2 is the designation for a group of audio AXIS M1011 M1011 W M1031 W Glossary of Terms _ and video coding standards and is typically used to encode audio and video for broadcast signals including digital satellite and Cable TV MPEG 2 with some modifications is also the coding format used by standard commercial DVD movies MPEG 4 A video compression standard that makes good use of bandwidth and which can provide DVD quality video streams at less than 1 Mbit s Multicast Bandwidth conse
9. See instructions above Camera is accessible locally but not externally Broadband router configuration To configure your broadband router to allow incoming data traffic to the camera enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup gt System Options gt Network gt TCP IP Advanced Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings Problems with the H 264 MPEG 4 format No H 264 MPEG 4 displayed in the client Check that the correct network interface is selected in the AMC control panel applet net work tab Check that the relevant H 264 connection methods are enabled in the AMC control panel applet network tab In the AMC control panel applet select the H 264 MPEG 4 tab and click the button Set to default H 264 MPEG 4 decoder No multicast H 264 MPEG 4 dis played in the client Check with your network administrator that the multicast addresses used by the camera are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Multicast H 264 MPEG 4 only acces sible by local clients Check if your router supports multicasting or if the router settings between the client and the server need to be configured Th
10. Settings is used to adjust the sensitivity of the PIR Sensor from O 100 The default sensitivity is 75 By increasing the sensitivity the range of the PIR Sensor is also increased The PIR Sensor can be configured to detect movement in the dark up a maximum range of 6 meters Move the Sensitivity slider to adjust the PIR Sensor s sensitivity and range LED Settings The Status indicator LED on the front of the camera can be set to flash at a configurable interval or to not light up at all when the unit is accessed For a listing of all LED behavior see page 6 or the online help O Notes e The illumination LED is not intended for constant operation and has an estimated life span of 30 000 hours e The LED can not be replaced e The LED should only be used for short periods when viewing video or when motion is detected Maintenance e Restart the camera is restarted without changing any settings e Restore the unit is restarted and most current settings are reset to factory default values The settings that do not reset are e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e Default the default button should be used with caution Pressing this returns the camera s settings to the factory default values including the IP address Upgrade Server See Upgrading the Firmware on page 36 Support Support Overview The Support Overview page prov
11. Streams Video Streams The network camera provides several image and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the network camera provides access to H 264 Motion JPEG and MPEG 4 video streams and to the list of available stream profiles Other applications and clients can also access these video streams images directly without going via the Live View page How to stream MPEG 4 H 264 This video compression standard makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AMC are Unicast RTP This unicast method RTP over UDP should be your first consideration for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand broadcasting so that there is no video traffic on the network until a RTP over RTSP This unicast method RTP tunneled over client connects and requests the stream RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic Note that there is a maximum of 20 simultaneous uni cast connections RTP over RTSP over This unicast method can be used to traverse HTTP firewalls Firewalls are
12. W Play of audio clip Video buffer 16 MB pre and post alarm Video access from e Camera live view web browser e Video recording to file ASF IE only e Customizable HTML pages e Windows Vista XP 2000 2003 server e DirectX 9c or higher e For other operating systems and browsers see www axis com techsup General Casing Plastic Processors memory ARTPEC B 64 MB RAM 32 MB Flash Power 4 9 5 1 VDC max 7 5 W Connectors RJ 45 10BASE T 100BASE TX Auto MDIX DC jack PIR Sensor AXIS e Built in PIR motion sensor with configurable sensitivity M1031 W e Max range 6 m Illumination LED AXIS M1031 W Built in dimmable white illumination LED 1W Operating conditions e 0 50 C 32 122 F e Humidity 20 80 RH non condensing Approvals e AXIS M1011 EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 EN 60950 1 FCC Part 15 Subpart B Class B VCCI Class B ICES 003 Class B C tick e AXIS M1011 W and AXIS M1031 W EN 301 489 1 EN301 489 17 EN300 328 EN 60950 1 FCC Part 15 Subpart B and C Class B RSS 210 C TICK TELEC KCC CCC AXIS M1011 W e Power supply EN 60950 1 cCSAus Dimensions HxWxD 95 x 59 x 30 mm 3 7 x 2 3 x 1 2 Weight e AXIS M1011 94g 0 207 Ib e AXIS M1011 W 94g 0 207 Ib e AXIS M1031 W 101g 0 222 Ib Included accessories Power supply stand and clamp Installation Guide CD with installation tools recording software and User s Manua
13. access to the camera simple web attraction tracking system analysis and troubleshooting e Server Report Provides information about the server status and should always be included when requesting support e Parameter List Shows the unit s parameters and their current settings e Connection List Lists all clients currently accessing video and audio It is also used for system analysis and troubleshooting Configuration From the drop down lists select the level of information to be added to the System Log and Access Log files and the permitted size of the log files The default information level for the Access Log is set to Critical amp Warnings i e failed connections However in an error situation and when requesting support set it to the highest information level Critical amp Warnings amp Info For the Log Level for Email select from the drop down list the level of information to send as email and enter the destination email address Advanced Scripting Scripting is an advanced function that enables you to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you understand the consequenc
14. are four pre programmed stream profiles available for quick set up These settings can be adjusted and new customized profiles can be created Each profile has a descriptive name describing its usage and or purpose The profiles can be accessed from the Live View page e To add a new stream profile click Add to bring up the Stream Profile Settings dialog e Choose a descriptive name and enter a description for your profile e Choose the form of Video encoding you wish to use from the drop down list H 264 Also known as MPEG 4 Part 10 This is the new generation compression standard for digital video This func tion offers higher video resolution than Motion JPEG or MPEG 4 at the same bit rate and bandwidth or the same quality video at a lower bit rate MPEG 4 part 2 A video compression standard for digital video Motion JPEG Delivers a high quality video stream from which individual images can be extracted and saved e Copy an existing stream profile to your system and rename the copy e Modify an existing stream profile based on the light situation and motion to be captured by your camera See Stream Profile Settings for more information e Highlight the stream profile you wish to remove then click Remove to remove it from the list 15 C AXIS M1011 M1011 W M1031 W Video amp Audio Settings Camera Settings This page provides access to the advanced image settings for the AXIS M1011 M1011 W M1031 W Image Appearance
15. by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the identity of the server Subnet subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may represent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A switch is a network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual pac
16. combination Browser Viewer Description AMC Recommended viewer in Windows Internet Explorer H 264 MPEG 4 Motion JPEG QuickTime H 264 and MPEG 4 Java applet A slower imaging alternative to AMC Requires one of the following installed on the Windows client Internet Explorer e JVM J25E 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Hit the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime MPEG 4 and H 264 Other browsers Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Hit the Refresh button in your browser to view a new image 19 C AXIS M1011 M1011 W M1031 W Live View Configuration Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser The administrator can disable the installation of the H 264 MPEG 4 and AAC AXIS M1031 W decoders included with AMC This is used to prevent the installation of unlicensed copies Further decoder licenses can be purchased from your Axis dealer Check the Enable recording button to enable recording from the Live View page Action Buttons The Show manual trigger button can be used to manually trigger and stop an event from the Live View page Check the Show snaps
17. commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of cli ents viewing simultaneously A multicast broadcast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections AMC negotiates with the camera to determine the transport protocol to use in the order listed above This order can be changed and the options disabled to suit specific requirements Important H 264 MPEG 4 and AAC AXIS M1031 W are licensed technologies The network camera includes one H 264 view ing client license and one MPEG 4 viewing client license and one audio client license Installing additional unlicensed copies of the clients is prohibited To purchase additional licenses contact your Axis reseller 12 C AXIS M1011 M1011 W M1031 W Video Streams AXIS Media Control AMC AXIS Media Control AMC in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the network camera The AMC control panel can be used to co
18. not have echo cancelling so that using full duplex mode may cause audio feedback The Half duplex mode transmits and receives audio in both directions but only in one direction at a time To speak press and hold the button check that the microphone is not muted To receive audio release the button Note The push to talk button is configured from AMC see AX S Media Control AMC on page 13 It is possible to configure the push to talk button so that it toggles between the speaking and listening modes With the Simplex Network Camera speaker only option the speaker connected to the camera plays audio but no audio is transmitted from the camera to other web clients This could be used to provide spoken instructions to a person seen in the camera This mode requires you to use the push to talk button Simplex Network Camera microphone only mode transmits audio only from the network camera to web clients It does not receive audio from other web clients This can be used in remote monitoring and web attractions to provide live audio and video of a monitored situation When using Half duplex the Send the sound from the active client to all other clients option transmits the audio signal from the client that is talking to other clients 17 C AXIS M1011 M1011 W M1031 W Video amp Audio Settings Audio Input If the sound input is too low or too high adjust the input gain for the network camera s built in microphone
19. trigger motion detection for only a very ground trigger motion detection short period Default value Low High High Examples e Avoid triggering on small objects in the video image by setting the object size level too high Use several small Motion Detection windows rather than one large window if triggers on small movements or objects are desired e To reduce the number of triggers if there is a lot of movement during a short period of time select a high history level e To only detect flashing light select low sensitivity In other cases a high sensitivity level is recommended PIR Sensor The AXIS M1031 W is also able to detect motion using the PIR Sensor Since the PIR Sensor can detect a moving infrared object such as a person in the dark it can be used as an intruder alarm when for example a thief tries to break into a building at night A triggered event using the PIR Sensor can be configured so that when an alarm is activated the AXIS M1031 W can play an audio clip and flash the LED see How to set up a triggered event on page 22 If a video clip also needs to be uploaded an event server can be configured see Event Servers on page 21 To adjust the sensitivity of the PIR Sensor see PIR Sensor on page 33 Port Status This list shows the input status of the PIR Sensor 25 C AXIS M1011 M1011 W M1031 W System Options gt System Options Security Users User access control i
20. video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic The network cameras mark the following types of traffic e video e audio e event alarm e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal For more information on Quality of Service please see the Axis support web at www axis com techsup SMTP email Enter the host names or IP addresses and port numbers for your primary and secondary mail servers in the fields provided to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information See the online help O for more information SNMP The Simple Network Management Protocol
21. 16 Overlay Image 16 Privacy mask 17 Audio Settings AXIS M1031 W 17 Audio Clips AXIS M1031 W 18 hive View Configuration st a A Medals Mak Ste Sie wate pe Pee kegs 19 Layout 19 Event Configurations sense aaa AA AAA gene ete 21 Event Servers 21 Event Types 21 Camera Tampering 23 Motion Detection 24 Port Status 25 System Options eset een eae eh a cies AA Lae obeyed da 26 Security 26 Date amp Time 27 Network 27 Ports amp Devices 33 LED Settings 33 Maintenance 33 Support 33 AbOUtE 2 ii a ds O tee Se Maeda Poi Ou alee wees Sate Mee fate Dee Sagi deine aa Shee Als 35 Resetting to the Factory Default Settings 0 cece eect eee eee eeeee 35 TrOublESHOOtING estro ai AA da eke ied nen 36 Upgrading the Firmware 36 Technical Specification eee 41 General performance considerations 43 Gloss aos a as 44 MdeX rs a A A ee A E A A ed 50 C AXIS M1011 M1011 W M1031 W Product Description Product Description This manual applies to the AXIS M1011 M1011 W M1031 W Network Camera The information provided here applies to all models except where otherwise indicated Key features e Attractive small sized design These small smart looking and yet discreet cameras are perfectly suited for securing small businesses boutiques restau rants hotels or residences e Progressive scan The cameras use progressive scan technology providing VGA images of moving objects with no distortion e Multiple H 264 strea
22. 5 22 24 25 33 Port Status 25 Ports amp Devices 33 Post trigger Buffer 22 Power Connector 5 Pre trigger Buffer 22 Privacy mask 17 Q QuickTime 19 R Resetting to the Factory Default Settings 33 35 S Scheduled Event 21 23 Security 26 31 Server Time 27 Simplex 17 SNMP 32 SSID 30 Stream Profiles 15 Support 33 System Options 26 T TCP Server 21 TCP IP Settings 27 Technical Specifications 41 Text Overlay Settings 14 Time Mode 27 Triggered Event 21 Troubleshooting 36 AXIS M1011 M1011 W M1031 W Index U Upgrade Server 33 Upgrading the Firmware 36 UPnP 29 32 Users 26 V Video amp Audio settings 14 Video Streams 12 14 Ww WEP 31 Wireless Access point 30 Wireless Network SSID Mode Security Channel Signal strength amp Bit rate 30 WPA WPA2 Enterprise 31 WPA WPA2 PSK 31 51
23. AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Netscape Navigator OS 2 Real QuickTime UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is ind
24. Axis website at www axis com techsup 40 C AXIS M1011 M1011 W M1031 W Technical Specifications Technical Specifications Function group Item Specification Camera Models e AXIS M1011 e AXIS M1011 W Wireless e AXIS M1031 W Wireless PIR Sensor Audio Illumination LED Image sensor 1 4 Progressive scan RGB VGA CMOS Lens e 4 4 mm P2 0 fixed iris fixed focus e Angle of view Horizontal 47 Diagonal 60 Vertical 35 Minimum e 1 lux F2 0 illumination e AXIS M1031 W O lux with white Illumination LED Shutter time 1 5000 s to 1 4 s Video Video compression e H 264 e Motion JPEG e MPEG 4 Part 2 ISO IEC 14496 2 Resolutions 160x120 to 640x480 Frame rate H 264 30 fps in all resolutions Frame rate 30 fps in all resolutions Motion JPEG Frame rate MPEG 4 30 fps in all resolutions part 2 Video streaming e Multi stream H 264 Motion JPEG and MPEG 4 Part 2 3 simultaneous individually configured H 264 MPEG 4 Part 2 streams more streams if identical or limited in frame rate resolution e Controllable frame rate and bandwidth e VBR CBR H 264 Et MPEG 4 Part 2 Image settings e Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light e Rotation 0 180 e Text and image overlay e Privacy mask Audio AXIS Audio streaming Two way half duplex M1031 W Au
25. Color level Select an appropriate level by entering a value in the range 0 100 Lower values mean less color saturation whilst the value 100 gives maximum color saturation Brightness The image brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Sharpness Controls the amount of sharpening applied to the image A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the image would be less sharp Contrast Adjust the image s contrast by raising or lowering the value in this field Rotate image The image can be rotated to the correct orientation Select the appropriate value from the drop down list White balance This is used to compensate for the different colors present in different light sources to make the colors in the image appear the same The AXIS M1011 M1011 W M1031 W can be set to automatically identify the light source and compensate for its color Alternatively the type of light source can be manually selected from the drop down list Please see the online help files fora description of each available setting Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Increasing the exposure will improve image quality at the expense of the total frame rate There may also be an increase in motion blur
26. D Microphone Speaker PIR Sensor Rear view both models Network connector Lock ring G Product ID amp Serial number S N The serial number may be required during the installation Power connector Control button Power Indicator LED Network Indicator LED Wireless Indicator LED only activated on wireless models PIR Sensor AXIS M1031 W is equipped with a PIR Sensor that has a maximum range of 6 meters for detecting movement in the dark Light White LED to illuminate the scene Microphone Speaker Two way audio support allows for remote users to listen in on an area and communicate with visitors or intruders Power Connector For connection of the PS H or PS V power adapter included Network Connector The camera connects to the network via a standard network connector Supporting NWay the camera detects the speed of the local network segment 10BaseT 100BaseTX Ethernet Serial Number Label The serial number may be required during installation Control Button Press this button to install the camera using the AXIS Internet Dynamic DNS Service or to restore the factory default settings as described in Resetting to the Factory Default Settings on page 35 Note AXIS Internet Dynamic DNS Service is a free service from Axis that allows you to quickly and simply install your camera This requires an Internet connection with no HTTP proxy See www axiscam net for more information
27. EG 4 stream Check the box to enable the server and enter the RTSP port number to use The default setting is 554 Note that H 264 MPEG 4 video streams will not be available if this service is not enabled Wireless AXIS M1011 W AXIS M1031 W only Wireless settings in the AXIS M1011 W AXIS M1031 W must be the same as the access point or ad hoc device When changing the settings they should always be made first in the camera and then in the wireless access point This ensures that the camera is always accessible when making changes Status of Wireless Networks This list is the result of a network scan Access points with a disabled SSID Broadcast will not appear unless the camera is linked to it The network the AXIS M1011 W AXIS M1031 W is currently linked to is shown in blue A network using unsupported security is shown in grey The following information is provided e SSID The name of a wireless network or ad hoc device If the same name occurs several times this means that several access points for that network were found The camera cannot be configured to only associate with one particular access point e Mode Shows if the network type is Master access point or router or Ad Hoc another client e Security Shows which type of security the network uses See below for the security types supported by the camera e Channel Shows the wireless channel currently in use e Signal strength Shows the signal strength e Bit rate S
28. G 4 and H 264 Motion JPEG will be shown with AMC in Windove Internet Explorer and with server push in other browsers Viewer Settings Y Show viewer toolbar V Enable MPEG 4 decoder installation M Enable H 264 decoder installation Enable recording button Action Buttons Show manual trigger button Y Show snapshot button V Play audio clip enabled User Defined Links Show custom link 1 Usess cgilink O weblink Name Custom link 1 URL http Show custom link 2 Use as cgilink weblink Name Custom link 2 URL http Show custom link 3 Use as cgilink O weblink Name Custom link 3 URL http Show custom link 4 Useas cgilink web link Name Custom link 4 URL http Light Buttons Activate Fade to 100 W Light Active Inactive Inactivate Fade to off 14 From the Stream Profile drop down list select the stream profile to be used for the Live View page Listed are the standard stream profiles as well as the ones created under Video amp Audio gt Stream Profiles See the online help files 2 on this page for more information Default Viewer From the drop down lists select the default method for viewing video images for your browser The camera attempts to show the video images in the selected video format and viewer If this is not possible the camera overrides the settings and selects the best available
29. IS PS H or AXIS PS V power supply The Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis dealer The Status indicator LED is flashing red and the camera is inaccessible A firmware upgrade has been inter rupted or the firmware has otherwise been damaged See the Emergency Recovery Procedure above No images displayed on web page Problem with AMC Internet Explorer only To enable the updating of video images in Microsoft Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your workstation Installation of additional Activex component restricted or prohibited Configure your camera to use a Java applet for updating the video images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Video Image problems general Image too dark or too light Check the video image settings See the online help on Video and Image Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try low ering the frame rate or the upload period Slow image update Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the camera Poor performance Poor performance may be caused by he
30. Port Status gt System Options About Gave E View All Windows C View Salacted window Configuring Motion Detection 1 Click Motion Detection in the Event Configuration menu Select whether you want to configure Include or Exclude windows Click New against Windows Name and enter a descriptive name in the field below Fw Nn Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position of the active window 5 Adjust the Object Size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 6 Click Save To exclude parts of the Include window select the Exclude option and position the Exclude win dow as required within the Include window 24 C AXIS M1011 M1011 W M1031 W Event Configuration Please see the online help 9 for descriptions of each available option Object Size History Sensitivity High level Only very large objects An object that appears in the region will Ordinary colored objects on ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low level Even very small objects An object that appears in the region will Only very bright objects on a dark back trigger motion detection
31. Select the desired audio Encoding format AAC G711 G726 If AAC is selected select the required Sample rate number of times per second the sound is sampled The higher the sample rate the better the audio quality and the greater the bandwidth required Depending on the selected encoding set the desired audio quality Bit rate These settings affect the available bandwidth and the required audio quality The network camera can be set to trigger an event if the incoming sound level rises above falls below or passes the set value in either direction The Alarm level is set between 0 100 Audio Output If the sound from the speaker is too low or too high adjust the output gain for the camera s speaker When satisfied with the settings click Save or click Reset to revert to previously saved settings Note To receive synchronized video in H 264 MPEG 4 and audio it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server This is enabled in the camera under System Options gt Date amp Time Please refer to the help pages for more information Audio Clips AXIS M1031 W The AXIS M1031 W can play audio clips Audio clips are created either by recording sound using the camera s microphone or by uploading a sound file to the camera Audio clips can be played when an event occurs or manually from the Live View page Add a new audio clip New audio clips can be recorded or uploaded
32. System Options Add triggered J _ Add scheduled J _ copy _ _Modify _ _Remove Fu FTP upload Hu HTTP upload Eu Email upload L Light control En Email notification About Hn HTTP notification Tn TCP notification Ac Audio Clip 21 C AXIS M1011 M1011 W M1031 W Event Configuration gt Example If somebody passes in front of a camera and an event has been configured to detect and respond to motion the camera can record and save images to an FTP server and can send a notification e mail to an e mail address Images can be sent as e mail attachments Triggered Event A triggered event could be activated by e The PIR Sensor is activated by movement AXIS M1031 W e A manually activated action such as from an action button in the web interface e Detected movement in a configured motion detection window e Sound at a certain decibel level AXIS M1031 W e On restart reboot after power loss e A change in temperature e Camera tampering How to set up a triggered event The following example describes how to set up the camera to upload images when the main door is opened 1 Click Add triggered on the Event Types page The Triggered Event Type Setup page appears 2 Enter a descriptive Name for the event such as Main door open 3 Set the Priority High Normal or Low see the online help 4 Set the Respond to Trigger parameters to define when the event is active for example after office hours 5 Sel
33. USER S MANUAL AXIS M1011 Network Camera AXIS 1011W Network Camera AXIS M1031W Network Camera AXISA COMMUNICATIONS Notices This manual is intended for administrators and users of the AXIS M1011 M1011W M1031W Network Camera and is applicable for firmware release 5 00 and later It includes instructions for using and managing the camera on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Intellectual Property Rights Axis
34. amera in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP con nection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AMC and the MPEG 4 H 264 viewing client to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt axis media media amp e Unicast via RTSP axrtsp lt ip gt axis media media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp e Multicast axrtpm lt ip gt axis media media amp e To access the video stream from QuickTime the following paths can be used e rtsp lt ip gt axis media media amp e rtsp lt ip gt axis media media 3gp Notes e The network camera supports QuickTime 6 5 1 and later e QuickTime adds latency to the video and audio stream up to 3 seconds e It may be possible to use other players to view the MPEG 4 H 264 stream using the paths above although Axis does not guarantee this e lt ip gt IP address 13 AXIS M1011 M1011 W M1031 W Video amp Audio Settings gt Video amp Audio Settings This section describes how to configure the camera and is intended for product Administrators who have unrestricted access to all settings an
35. avy network traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event handling Poor quality snapshot images Screen incorrectly configured on your workstation In Display Properties configure your screen to show at least 65000 colors that is at least 16 bit Using only 16 or 256 colors will produce dithering artifacts in the image Overlay Privacy mask is not displayed Incorrect size or location of overlay or privacy mask The overlay or privacy mask may have been positioned incorrectly or may be too large Refer to Overlay Image Requirements and Limitations in the online help for more infor mation Browser freezes Netscape 7 x or Mozilla 1 4 or later can sometimes freeze on a slow com puter Lower the image resolution Problems uploading files Limited space There is only limited space available for the upload of your own files Try deleting existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistakenly Lower the sensitivity setting to avoid problems with luminance PIR Sensor sensitivity The PIR Sensor rarely triggers or not at all The PIR Sensor will not work behind a window the IR light is blocked by the window
36. below Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the online help O for information on how to create your own date and time formats Network Basic TCP IP Settings The AXIS M1011 M1011 W M1031 W supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address for the camera can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled the network cameras receive an IP address according to the configuration in the network router There are also the option of using the AXIS Internet Dynamic DNS Service For more information on setting the IP address please see the online help Network Settings Click the View button for an overview of the IP configuration of the network camera Network Interface Mode The network interface to the AXIS M1011 W AXIS M1031 W Network Camera can be wired or wireless Different settings can be used for each network interface but only one can be used at a time Check the relevant radio button to decide how the different network interfaces will be selected IPv4 Address Configuration Ethernet These settings are grouped according to the network interface and the version o
37. c DHCP supplied IP address at the same time these will not affect each other HTTP and HTTPS The default HTTP HTTPS port numbers 80 and 443 respectively can be changed to any port within the range 1024 65535 This is useful for simple security port mapping for example NAT traversal port mapping for IPv4 A broadband router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when your network camera is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera LAN intranet WAN internet Mi e Broadband NAT ISP M router Fo Oe F L intenet Notes e For NAT traversal to work this must be supported by the broadband router e The broadband router has many different names NAT router Network router Internet Gateway Broadband sharing device or Home firewall but the essential purpose of the device is the same 29 C AXIS M1011 M1011 W M1031 W System Options
38. c coordinates in the live view image check Include overlay image at the coordinates and enter the X and Y coordinates Click View to view the overlay image in the video stream Once satisfied click Save Privacy mask Privacy masks are up to three configurable areas of solid color that allow concealment of parts of the image that are not to be viewable Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List shows all the masks that are currently configured in the AXIS M1011 M1011 W M1031 W and indicates if they are enabled To define a new mask Click Add A rectangle appears on the image Place the rectangle over the desired area to conceal To resize click and pull the bottom right hand corner Choose a color black white gray or red for the box from the Privacy mask color drop down list Enter a descriptive name in the Mask name field 5 Click Save To edit a privacy mask select it and reshape move or change color as needed BuO ON eS For more information refer to the online Help O Audio Settings AXIS M1031 W This section describes how to configure the basic audio settings for the AXIS M1031 W network camera The audio functionality is enabled under Video amp Audio gt Video Stream gt Audio Audio Channels Audio mode Full duplex provides simultaneous two way audio Transmit and receive audio talk and listen at the same time Note The AXIS M1031 W does
39. computers connected to the Internet The web server listens for requests from web browsers and upon receiving a request for a file sends it back to the browser The primary function of a web server is to serve pages to other remote computers consequently it needs to be installed on a computer that is permanently connected to the Internet It also controls access to the server whilst monitoring and logging server access statistics WEP Wireless Equivalent Privacy A wireless security protocol specified in the IEEE 802 11 standard which is designed to provide a wireless local area network WLAN with a level of security and privacy comparable to that usually expected of a wired LAN Security is at two different levels 40 bit and 128 bit encryption The higher the bit number the more secure the encryption WPA PSK Wi Fi Protected Access Pre Shared Key This wireless encryption method uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a 49 Passphrase WPA PSK provides a greater degree of security than WEP WPA Enterprise Instead of a pre shared key or passphrase WPA Enterprise uses 802 1 x RADIUS servers and an Extensible Authentication Protocol EAP for authentication The enhanced WPA2 uses Advanced Encryption Standard AES instead of Temporal Key Integrity Protocol TKIP to provide stronger encryption mechanism This encryption method pro
40. d Operators who have access to the settings for Basic Setup Video amp Audio and Events You can configure the camera by clicking Setup in the top right hand corner of the Live View page Click 2 on this page to access the online help that explains the setup tools Video Stream AXIS a AXIS M1031 W Network Camera Live View Setup Help The video stream settings appear under four id Video Stream Settings 19 different tabs Video 8 Audio Image Audio MPEG 4 amp H 264 MJPEG Video Stream Image Appearance Stream Profiles Resolution 640x480 pixels gt Image Camera Settings Compression 30 o 100 Overlay Image E e Audio AXIS M1031 W Privacy Mask Ena Audio Settings poa rame rate e Audio Clips Unlimited H 264 amp MPEG 4 7 p a Limited to 1 30 fps per viewer e MJPEG dd Text Overlay Settings Events M include date include time sidyeton Options Indudetext Image Place text date time at top of image About Image Appearance Use these settings to modify the image resolution and compression Setting the Preview compression level affects the image quality and View image stream while configuring Video format MJPEG Open Save Reset the amount of bandwidth required the lower the compression the higher the image quality with higher bandwidth requirements See the online help files for more information Video Stream To avoid bandwi
41. dio compression e AAC LC 8 16 kHz e 6 711 PCM 8 kHz e 6 726 ADPCM 8 kHz e Configurable bit rate Audio Input Output Built in microphone and speaker 1W Network Wireless Interface e AXIS AXIS 1011 W AXIS M1031 W IEEE 802 11g b e Invisibly integrated antenna Security Password protection IP address filtering HTTPS encryption digest authentication user access log Supported protocols IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB 11 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS etc This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org 41 C AXIS M1011 M1011 W M1031 W Technical Specifications Function group Item Specification System Application e Open API for software integration including VAPIX from Axis Integration Programming Communications AXIS Media Control SDK event trigger data in video Interface stream e Quality of Service QoS layer 3 DiffServ Model e Embedded Linux operating system Available at www axis com Intelligent Video Video motion detection active tampering alarm audio detection Alarm triggers e Intelligent video e AXIS M1031 W Built in passive infrared PIR sensor Alarm events e File upload via FTP HTTP and email e Notification via email HTTP and TCP e AXIS M1031 W Activation of white illumination LED e AXIS M1031
42. dth problems on the network the frame rate allowed to each viewer can be limited Select the Unlimited radio button option to allow the highest available frame rate or select the Limited to radio button option and enter a value 1 30 fps in the field Text Overlay Settings Use these settings to include text date and time as overlay Click for information on available options Preview Text date ye amp time overlay AXIS AXIS M1031 W Network Camera Live View Setup Help For a preview of the image before saving the adjusted settings select the Video Format and click Open When satisfied with the settings click Save Audio AXIS M1031 W Check the Enable Audio option to enable audio Playing Motion JPEG 000 14 C AXIS M1011 M1011 W M1031 W Video amp Audio Settings Configuration settings from Video amp Audio gt Audio Settings are displayed under Current Audio Settings See Audio Settings AXIS M1031 W on page 17 for more information on the audio settings H 264 amp MPEG 4 GOV Settings The GOV structure describes the composition of the video stream Setting the GOV length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality Bit Rate Control The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using more bandwidth for increased activity in the
43. e TTL Time To Live value may need to be increased Poor rendering of H 264 MPEG 4 images Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering from the H 264 MPEG 4 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usu ally be downloaded from the manufacturer s web site 38 AXIS M1011 M1011 W M1031 W Troubleshooting Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Please see the adapter s documentation for more information Lower frame rate than expected Reduce number of applications running on the client computer Limit the number of simultaneous viewers Check with the system administrator that there is enough bandwidth available See also the online help Check in the AMC control panel applet H 264 MPEG 4 tab that video processing is not set to Decode only frames Lower the image resolution Why do not get 30 frames per sec ond See the section General performance considerations on page 43 Image degeneration Decrease the GOV length see the online help for more information The Power indicator is not constantly li t Faulty power supply Check that you are using an AX
44. e and Inactivate actions for the defined period or as Active Inactive which displays 2 buttons one for each action The selected type automatically displays the correct button s on the Live View page The pulse time can be set as short as 1 100 second and as long as 60 seconds For advanced users it is also possible to specify a custom Activate and Inactivate command sequence using Plain config Note The white LED is not for continuous use 20 C AXIS M1011 M1011 W M1031 W Event Configuration Event Configuration An event or Event Type in the camera triggers certain actions when activated An event type is a set of parameters that defines these actions A common event type is an alarm that causes the camera to upload images Many event types use an Event Server to receive uploaded images This section describes how to configure the camera to perform certain actions when events occur Definitions Event type A set of parameters describing how and when the camera performs certain actions An event that is started by some sort of signal for example an external device such as a door Tri d Event 22 j nggered Sven Ses page switch motion detection or system event Scheduled Event see page 23 Pre programmed time period s during which an event will run This occurs when the event runs for example uploading of images to an FTP server or email notifi Action cation Event Ser
45. ect the trigger alternative from the Triggered by drop down list For example select the PIR Sensor to detect moving infrared objects in the dark 6 Set the When Triggered parameters that is define what the camera will do if the main door is opened upload images to an FTP server or send an e mail notification 7 Click OK to save the event in the Event Types list Please see the online help Q for descriptions of each available option Note Up to 10 event types can be configured in the camera and up to three of these can be configured to upload images File names can be formatted according to specific requirements See File Naming amp Date Time Formats online help Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and or after a trigger for example 30 seconds before and or after a door was opened Check the Save stream checkbox under Event Types gt Add Triggered gt When Triggered to view the options All uploaded images are JPEG images Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Note e Pre trigger and Post trigger buffers will be l
46. ed to specific requirements Consequently some of the examples and functions featured here may differ from those displayed on your own Live View page C AXIS M1011 M1011 W M1031 W Accessing the Camera Setting the root password When accessing the camera for the first time the Configure Root Password dialog appears 1 2 Entera password and re enter to confirm Click OK The Enter Network Password dialog appears 3 Enter the User name root 4 Enter the password set in step 2 and click OK If the password is lost the camera must be reset to the factory default settings See page 35 Notes e The default administrator user name root is permanent and cannot be deleted e While setting the root password click Yes to install the AXIS Media Control AMC if you are prompted to You will need administrator rights on the computer to do this Access from the Internet Once connected the camera is accessible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup gt System Options gt Network gt TCP IP Advanced Create Certificate Secure configuration of the root password via HTTPS requires a self signed certificate Create self signed certi
47. ependent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and firmware updates e find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support by logging in to your private support area e visit Axis Support at www axis com techsup AXIS M1011 M1011W M1031W Notices AXIS M1011 M1011W M1031W Network Camera User s Manual Rev 1 0 Copyright Axis Communications AB 2008 December 2008 Part no 34147 AXIS M1011 M1011 W M1031 W Table of contents NOTICES scada a a aa rial da 2 Product Description ri E AAA ees Bd See Uke ee eae 4 Key features 4 Overview 5 Accessing the Camera 42 4 ate A oe a a eee Oi ie et at 7 Access from a browser 7 Setting the root password 8 Access from the Internet 8 The Live View page 10 Video Streams ra tE tate ed SAE ea See Se 12 How to stream MPEG 4 H 264 12 Motion JPEG 13 Alternative methods of accessing the video stream 13 Video Audio Settings 2 02402 sed shave pale Dae vale pele tec add lan aus 14 Video Stream 14 Stream Profiles 15 Camera Settings
48. er to the Installation Guide WPA WPA2 PSK Wi Fi Protected Access Pre Shared Key The AXIS M1011 W AXIS M1031 W uses a pre shared key PSK to initiate WPA security The pre shared key is entered on the access point and on each device on the wireless network The key can be entered either as Manual hex as 64 hexadecimal 0 9 A F characters or as a Passphrase using 8 to 63 ASCII characters The access point keeps out unauthorized users by requiring the key to communicate WPA WPA2 Enterprise Wi Fi Protected Access Enterprise WPA WPA2 Enterprise is a security method that provides strong data protection for multiple users and large networks It uses the 802 1X authentication framework with TKIP or AES encryption Network users trying to gain access are verified through an authentication server Certificates The client and server authenticate each other using digital certificates provided by a Certificate Authority To gain access to the protected network the AXIS M1011 W AXIS M1031 W presents its certificate to the network switch If the certificate is approved the switch allows access You may need to contact your network administrator for information on certificates user IDs and passwords For more information on certificates refer to the online help O WEP Wired Equivalent Protection The original security standard used in wireless networks that provides a minimal level of security that can deter minor intrusions Note
49. es Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer File Upload Files can be uploaded e g web pages and images to be used as custom settings Set user level access to control which files can be viewed by different users Plain Config This function is for the advanced user with experience of Axis network camera configuration All parameters can be set and modified from this page Help is available from the standard help pages 34 C AXIS M1011 M1011 W M1031 W About About Here you can find basic information about your network camera You can also view third party software licenses Resetting to the Factory Default Settings To reset the camera to the original factory default settings go to the System Options gt Maintenance web page as described in Maintenance on page 33 or use the Control button see page 5 as described below Using the Control Button To reset the camera to the factory default settings using the Control Button 1 Disconnect the power cable 2 Press and hold the Control button while reconnecting power 3 Keep the Control button pressed until the Status Indicator color changes to amber this may take up to 15 seconds 4 Release the Control button When the Status Indicator changes to green which may take up to 1 minute the process is complete and the camera has been
50. etup Server Maintenance 9 from the Axis website at Video amp Audio Manian Server Restart the AXIS P3301 Network Camera www axis com techsup Live View Config Resets all parameters except the IP parameters to the original factory 2 Go to Setup gt System Options gt events 2e Coefautt esets all parameters to the original factory settings Maintenance in the camera s web pd Opies Lt SS Security Upgrade Server pages Date amp aes Upgrade the AXIS P3301 with the latest firmware gt i y poits k Daviess Specify the firmvare to upgrade to and dick 3 In the Upgrade Server section LED ee ee a Maintenance automatically after the upgrade has completed 1 10 minutes browse to the desired firmware file Support Advanced on your computer Click Upgrade aa Notes e After starting the upgrade process always wait at least 5 10 minutes before restarting the camera even if you suspect the upgrade has failed e Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user e The AXIS Camera Management software tool can be used for multiple upgrades Please see the Axis website at www axis com for more information Emergency Recovery Procedure If power or the network connection to the camera is lost during the upgrade the process fails and the unit becomes unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The se
51. etup links in the menu Basic Setup is enabled by default but can be disabled and removed from the menu IP Address Filter Enable IP Address Filtering to allow or deny access to the network camera Once enabled the IP addresses in the list are allowed or denied access according to the selection made in the drop down list Allow Deny the following IP addresses The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses All other IP addresses not in this list will be allowed or denied access accordingly In other words if the addresses in the list are allowed then all others are denied access and vice versa HTTPS The network cameras support encrypted browsing using HTTPS A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed Certificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a certificate authority A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificates or certificate requests currently resident or installed in the camera can a
52. f Internet Protocol IP The AXIS M1011 M1011 W M1031 W supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address for the camera can be set automatically via DHCP or a static fixed IP address can be set manually If IPv6 is enabled the camera will receive an IP address according to the configuration in the network router There are also options for setting up notification of changes in the IP address and for using the AXIS Internet Dynamic DNS Service For more information on setting IP addresses please see the online help O 27 C AXIS M1011 M1011 W M1031 W System Options Notes e DHCP is a protocol for automatic IP address assignment on a network IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact with the camera Configure the options for notification of IP address change under Services to receive notification from the camera when the IP address changes e Alternatively if your DHCP server can update a DNS server you can access the AXIS M1011 M1011 W M1031 W by host name which is always the same regardless of the IP address IPv6 Address Configuration Ethernet Check the box to enable IPv6 Other settings for IPv6 are configured in the network router IPv4 Address Configuration Wireless AXIS M1011 W AXIS M1031 W It is possible to have a se
53. ficate Configure Root Password User name root Confirm password Password OK The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information For more information please see See also the AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup C AXIS M1011 M1011 W M1031 W Accessing the Camera Setting the root password over a secure connection To gain access to the product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the network camera is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate see notes below To set the password via a standard HTTP connection enter it directly in the first dialog shown below To set the password via an encrypted HTTPS connection follow these steps 1 Click the Create self signed certificate button 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traff
54. hine Simplex In Simplex operation a network cable or communications channel can only send information in one direction SMTP Simple Mail Transfer Protocol SMTP is used for sending and receiving e mail However as it is simple it is limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication is an extension of SMTP whereby the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support 48 monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded
55. hot button to save a snapshot from the video stream This button is mainly intended for use with browsers other than Internet Explorer or when not using AXIS Media Control AMC to view the video stream AMC for Internet Explorer provides its own snapshot button Play audio clip enabled allows the user to pick an audio clip from a drop down list and play it from the camera See Audio Clips AXIS M1031 W on page 18 User defined Links AXIS AXIS M1031 W Network Camera Live View Setup Help User defined links can be CGI links or web links Once configured the link s appear on the Live View page To set up a web link select the Use as web link radio button enter a descriptive name and enter the URL in the provided field Click Save and the link appears in the Live View page User defined CGI links can be used to issue VAPIX API requests For more information on the VAPIX Application Programming Interface API see the Support Network Video Developer pages on the Axis Web site at http www axis com Page Marion JPEG 0000 Axis Communications AB Please use the online help files for more information Light Buttons User defined Link The network camera s light can be controlled directly from the Live View page by enabling the display of light buttons To enable select the type of control to use for the light This can be set as Pulse where clicking the single button activates the port with the defined Activat
56. hows the bit rate in Mbit s This can only be shown for the access point currently in use Note that the bit rate shown is the current rate and that this value may vary over time Wireless Settings These settings control how the camera interacts with the wireless network Apart from identifying the wireless network it is also possible to enable wireless encryption SSID This is the name of the wireless network the camera is configured for The field accepts up to 32 alphanumeric characters The name must be exactly the same as that used in the wireless access point or the connection will not be established 30 C AXIS M1011 M1011 W M1031 W System Options Leaving this field blank means the camera will attempt to access the nearest open network Note SSID is sometimes written as ESSID Network type Setting this to Master means the camera will attempt to access the specified access point or the nearest open access point if the SSID is left blank The Ad hoc option allows the camera to connect to other wireless devices clients Note WEP is the only available encryption method for the Ad hoc setting see below Security The AXIS M1011 W AXIS M1031 W has three security options e WPA WPA2 PSK e WPA WPA2 Enterprise e WEP WPA WPA2 Enterprise is more secure than WPA WPA2 PSK which in turn is more secure than WEP For detailed instructions on setting up Wireless security in your AXIS M1011 W AXIS M1031 W ref
57. ic to and from the network camera is encrypted from this point on 3 Enter a password and then re enter it to confirm the spelling Click OK The password has now been configured To create an HTTPS connection AXISA click this button Create Certificate Secure configuration of the root password via HTTPS y certificate Fes a self signed Create self signed certificate Configure Root Password User name root Create Self Signed Certificate O Common name 10 92 25 211 Validity 365 days Password I Confirm password The name of the entity to be certified e the IP address or product The password fof the pre configured administrator roc oK Cancel Peres before the product can be used Once the certificate is created this page will close and you wi Configure Root Password using HTTPS If the passord for root is lost the product must be r configure the root password via HTTPS settings 4 pressing the button located in the produc user dogimentation for more information Password User name root N Confirm password 1 F oK To configure the password directly via an unencrypted connection enter The pazeuer for the preconfigured administrator root must be changed the password here 1f the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for mo
58. ides valuable information on troubleshooting and contact information should you require technical assistance 33 C AXIS M1011 M1011 W M1031 W System Options System Overview System Overview provides an overview of the camera s status and settings Information that can be found here includes the camera s firmware version IP address security event and image settings and recent log items Many of the captions are also links to the proper Setup page to conveniently make adjustments in the camera s settings Logs amp Reports AXIS AXIS M1031 W Network Camera Uve View Setup Help Basie Setup Logs amp Reports When contacting Axis support please be sure to provide a valid Midian niall gt nas Server Report with your query The Access Log is automatically Live view Contig included in the server report EETA System Options Information The Server Report and Parameter List help when troubleshooting a problem or when contacting the Axis support web e System Log Provides information about system events e Access Log By default the Access Log lists all failed attempts to access the camera but can be configured to list all connections to the camera whether successful or not Go to Support gt Logs amp Reports gt Configuration and select the desired level of information from the list See Configuration on page 34 for more information The Access Log is useful for various purposes such as tracking all
59. image and less for lower activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to be increased Not setting a priority means the frame rate and image quality are equally affected Note e To determine a reasonable bit rate go to Setup gt Video amp Audio gt Video Stream gt Image check the Include checkbox and enter the code b in the Include text field The current bit rate will display as a text overlay on the Live View page e To view the image stream while configuring the GOV settings and Bit rate control select Open under Preview MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Defining the frame size as Unlimited provides consistently good image quality at the expense of increased bandwidth and storage usage during low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size can be limited Stream Profiles There
60. information see Layout on page 19 tiahe Light Pulse Select Pulse to display one button that activates the port with the defined Activate Q and Inactivate actions for the defined period Light Light Slider Use this slider to adjust the brightness of the camera s white LED Audio clip Audio clips can be played when an event occurs or manually from the Live View page The Snapshot button saves a snapshot of the video image on display Right click on the video image to save it in JPEG format on your computer This button is primarily intended for use when the AMC viewer toolbar is not available AXIS Media Control AMC toolbar AMC general controls The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only See AX S Media Control AMC on page 13 for more information AMC displays the following buttons O The Play button connects to the Axis product and starts playing a media stream The Stop button stops the video stream being played The Snapshot button takes a snapshot of the current image The location where the image is saved can be specified using the AXIS Media Control AMC Click the View Full Screen button and the video image will fill the entire screen Press Esc Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be spec ified using the AXIS Media Control AMC too
61. is no established connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also TCP IP Address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also IP Internet Protocol I VOP See VOP JPEG Joint Photographic Experts Group Together with 46 the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest q
62. is the basic unit of an H 264 MPEG 4 video stream The GOV contains different types and numbers of VOPs I VOPs P VOPs as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOPs in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an H 264 MPEG 4 video stream as regards the type of images I VOPs or P VOPs included in the stream and their internal order See also GOV and VOP H 264 A standard for video compression also known as MPEG 4 Part 10 Half duplex See Full duplex HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on top of the TCP IP suite of protocols AXIS M1011 M1011 W M1031 W Glossary of Terms _ Hub A network hub is used to connect multiple devices to the network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to the device it is specifically intended for IEEE 802 11 A family of standards for wireless LANs The 802 11 standard supports 1 or 2 Mbit s transmis
63. ket delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been successfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The AXIS M1011 M1011 W M1031 W Glossary of Terms _ advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a si
64. l Windows decoder 1 user license Video management software not included AXIS Camera Station Video management software for viewing and recording See www axis com products video software for more software applications via partners 42 C AXIS M1011 M1011 W M1031 W Technical Specifications General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 MPEG 4 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression etc by different clients Frame rate and bandwidth affected e Accessing both Motion JPEG and H 264 MPEG 4 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affects the camera s CPU load Frame rate affected e Enabled motion detection Frame rate and bandwidth affected e Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client PC
65. lbar 00060 10 C AXIS M1011 M1011 W M1031 W Accessing the Camera AMC audio controls AXIS M1031 W AMC audio controls monitor the client computer s speaker output These controls are only available when audio is enabled de Click the Speaker Button to switch the sound off and on to your computer s speaker If you have set your network camera to half duplex mode and the half duplex Listen button appears first in the live view page of your Axis network camera you are only able to receive audio from an external camera microphone To be able to send audio click this button See note below Q If you have set your network camera to half duplex mode and the half duplex Talk button appears in the live view page of your Axis network camera if you push to talk and you are only able to send audio to your Axis network cam era To be able to receive audio click this button Q Click the Microphone button to switch the sound off and on to your computer s microphone In Simplex Network Camera speaker only mode you can click this button to stop sending audio to the network camera See note below Use this slider to control the volume of the speakers and the microphone Note In Simplex speaker only or microphone only mode you can use either the Microphone button or the half duplex Talk button to stop sending audio to the network camera To send audio both buttons must be enabled 11 C AXIS M1011 M1011 W M1031 W Video
66. lso be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please refer to the online help O 26 C AXIS M1011 M1011 W M1031 W System Options Audio Support Enable audio support Allow clients to retrieve audio streams from the AXIS M1031 W See also Audio Settings AXIS M1031 W on page 17 for information on how to configure the audio settings Note This parameter will enable disable audio globally in the camera even for configured events and profiles with audio Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in the overlay see below New Server Time select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select the Automatically adjust for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the camera will obtain the time from an NTP server every 60 minutes e Set manually this option allows you to manually set the time and date Note If using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt Basic TCP IP Settings
67. ms Multiple H 264 and Motion JPEG streams can be provided simultaneously individually optimized for different quality needs and bandwidth constraints These cameras support MPEG 4 Part 2 for backward compatibility e Easy and flexible installation AXIS M1011 M1011 W M1031 W Network Cameras are easy to install with the W variants optionally offering wireless connectivity for added flexibility e Advanced security and network management Axis network cameras offer advanced security and network management features such as HTTPS encryption with pre served performance IPv6 and Quality of Service e PIR Sensor AXIS M1031 W Complementing the video motion detection capability of the cameras the full featured AXIS M1031 W additionally inte grates a PIR Sensor for detecting movements even in the dark e Illumination AXIS M1031 W AXIS M1031 W offers a white LED for illuminating the scene automatically at an event or when requested by the user e Microphone and speaker AXIS M1031 W AXIS M1031 W provides two way audio support with integrated microphone and speaker allowing remote listening in on an area as well as communication with persons entering the scene An event can trigger the sound of an audio clip stored in the camera to be emitted through the speaker C AXIS M1011 M1011 W M1031 W Product Description Overview AXIS M1031 W AXIS M1011 W Lens with Lens with Status Indicator Status Indicator LED LE
68. n your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the network cameras Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name for example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers NTP Configuration Obtain NTP server address via DHCP check this radio button to automatically look up and use the NTP server settings as provided by DHCP Click the View button to see the current settings Use the following NTP server address to create manual settings check this radio button and enter the host name or IP address of the NTP server Host Name Configuration The network cameras can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name For more information please see Security on page 26 Link Local IPv4 Address This is enabled by default and assigns the network cameras an additional IP address for use with UPnP The camera can have both a Link Local IP and a stati
69. nfigure various video and audio settings Please see the readme file included in the tool for more information The AMC control panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings to access the AMC window Motion JPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion A AXIS Media Control Audio PTZ Recording General Network Snapshot MPEG 4 H 264 AXIS Media Control a Copyright 2004 2008 Axis Communications AB Version 5 04 Versions Item Version Media Control 5 4 17 4 Audio Component 2 1 12 4 RTP Source Filter 2 3 9 2 MPEG 4 Video Decoder 2 0 4 0 H 264 Video Decoder 2 1 11 0 AAC Audio Decoder 2 0 0 0 File Writer 2 0 3 0 View License View User s Manual Cancel The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the network camera is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows Alternative methods of accessing the video stream You can also access video images from the network c
70. ngle receiver over a network A new connection is established for each new user URL Uniform Resource Locator An address on the network Varifocal lens A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the correct key will be able to work within the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an H 264 MPEG 4 video stream There are several types of VOP An I VOP is complete image frame A P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale W LAN Wireless LAN A wireless LAN is a wireless local area network that uses radio waves as its carrier where the network connections for end users are wireless The main network structure usually uses cables Web server A web server is a program which allows web browsers to retrieve files from
71. nical Specifications on page 41 Notes e To view streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls and install AXIS Media Control AMC on your workstation e QuickTime is also supported for viewing H 264 and MPEG 4 streams and for audio e If your computer restricts the use of additional software components the camera can be configured to use a Java applet for viewing Motion JPEG e The network camera includes one 1 H 264 decoder license and one 1 MPEG 4 decoder license for viewing video streams and 1 AAC audio license AXIS M1031 W They are automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Access from a browser 1 Start a browser Internet Explorer Firefox 2 Enter the IP address or host name of the camera in the Location Address field of your browser To access the camera from a Macintosh computer Mac OSX click on the Bonjour tab and select the AXIS M1011 M1011 W M1031 W from the drop down list 3 If this is the first time you are accessing the camera see Access from the Internet on page 8 Otherwise enter your user name and password set by the administrator 4 The camera s Live View page appears in your browser AXIS AXIS M1031 W Network Camera Live View Setup Help Snapshot Playing Motion JPEG 000 Note The layout of the Live View page may have been customiz
72. ntary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video and audio signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Compression See Image compression DC Iris Autoiris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and AXIS M1011 M1011 W M1031 W Glossary of Terms _ centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP
73. ond fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Full duplex Transmission of data in two directions simultaneously In an audio system this would describe e g a telephone systems Half duplex also provides bi directional communication but only in one direction at a time as in a walkie talkie system See also Simplex Gain Gain is the amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gateway is a point in a network that acts as an entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file A GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOPs
74. one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for TP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunneling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels 47 over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the picture on the
75. or image compression ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in images A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 9 16 Audio feedback This occurs when a sound loop exists between a microphone and a loudspeaker The result is a loud high pitched squealing noise Autoiris DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIFs and JPEGs are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bonjour Also known as zero configuration networking 44 Bonjour enables devices to automatically disco
76. ost if the connection to the event server fails e The maximum length of the pre post buffer depends on the video image size and selected frame rate e If the pre or post buffer is too large for the camera s internal memory the frame rate is reduced and individual images may be missing If this occurs an entry is created in the unit s log file 22 C AXIS M1011 M1011 W M1031 W Event Configuration Continue image upload unbuffered enables the upload of video images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays Configuration example 1 Click Add scheduled on the Event Types page Enter a descriptive Name for the event such as Scheduled e mail upload Set the Priority High Normal or Low Poe JS Set the Activation Time parameters 24h clock for the event start on Sundays at 13 00 with a duration of 12 hours 5 Set the When Activated parameters what the camera does at the specified time for example send uploaded images to an e mail address 6 Click OK to
77. parate configuration for IPv4 Address wireless The configuration is similar as for the Ethernet option Obtain IP address via DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network DHCP is enabled by default Although a DHCP server is mostly used to set an IP address dynamically it is also possible to use it to set a static known IP address for a particular MAC address Note DHCP should only be enabled if your DHCP server can update a DNS server which then allows you to access the AXIS M1011 M1011 W M1031 W Network Camera by name host name If DHCP is enabled and you cannot access the unit run AXIS IP Utility to search the network for connected Axis products or reset the network camera to factory default set tings and then perform the installation again Use the following IP address To use a Static IP address for the AXIS M1011 M1011 W M1031 W Network Camera check the radio button and then make the following settings e P address Specify a unique IP address for your network camera To check if the IP address you intend to use is available or not click the Test button e Subnet mask Specify the mask for the subnet the network camera is located on e Default router Specify the IP address of the default router gateway used for connecting devices attached to different networks and network segments IPv6 Addre
78. re information Notes e HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt the traffic between web browsers and servers The HTTPS certificate controls the encrypted exchange of information e The default administrator user root cannot be deleted e f the password for root is lost or forgotten the network camera must be reset to the factory default settings See page 35 e A warning may pop up in the browser due to the fact that the certificate is self signed and not signed by a Trusted Certificate Authority CA C AXIS M1011 M1011 W M1031 W Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible Not all the buttons described below will show up unless configured to do so General controls steam profile The Stream Profile drop down list allows you to select a customized or pre programmed stream Motion PEG Y profile on the Live View page Stream profiles are configured under Video amp Audio gt Stream Pro Motion JPEG de E mee 4 files see Stream Profiles on page 15 for more information ali Bandvidth Mobile MERE Light Active Inactive The built in light can be controlled directly from the Live View page The 0 three options are Pulse Active Inactive and a Slider Select Active Inactive to display a button for each action Activate and Inactivate The light button is configured under Live View Config gt Lay out For more
79. reset The unit now has the default IP address 192 168 0 90 Note For other methods of setting the IP address please refer to the product s Installation Guide that accompanies the prod uct or download a copy from www axis com 35 C AXIS M1011 M1011 W M1031 W Troubleshooting gt Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your camera is displayed on the page Setup gt Basic Setup or under About Upgrading the Firmware When you upgrade your camera with the latest firmware from the Axis Web site your camera receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before updating the firmware Note Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications Always read the instructions and release notes available with each new release before upgrading the firmware 1 Save the firmware file to your computer The latest version of the PAM NS Woe comers tee vesiisene Ua firmware is available free of charge Basic S
80. rial number is found on the label attached to the bottom of the camera 1 UNIX Linux From the command line type the following arp s lt IP address of camera gt lt serial number gt temp ping s 408 lt IP address of camera gt Windows From a command DOS prompt type the following arp s lt IP address of camera gt lt serial number gt ping 408 t lt IP address of camera gt 2 If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the camera s IP address In the page that appears use the Browse button to select the upgrade file to use for example axism1031 bin Then click the Load button to restart the upgrade process 36 C AXIS M1011 M1011 W M1031 W Troubleshooting 4 After the upgrade is complete 1 10 minutes the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED 5 Reinstall the camera referring to the installation guide If the emergency recovery procedure does not get the camera up and running again please contact Axis support at www axis com techsup Axis Support If you contact Axis support please help us to help you solve your problems by providing the server report the log file and a detailed description of the problem Server Report go to Setup gt System Options gt Support gt Support Overview The server report contain
81. rving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device to a network such as the Internet or a LAN NTSC National Television System Committee NTSC is he television and video standard in the United States NTSC delivers 525 lines at 60 half frames second NWay A network protocol that automatically negotiates he highest possible common transmission speed between wo devices PAL Phase Alternating Line PAL is the dominant elevision standard in Europe PAL delivers 625 lines at 50 half frames second Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in UNIX PIR A Passive InfraRed sensor PIR Sensor is an electronic device that measures infrared IR light radiating from objects in its field of view They are generally used as motion detectors Motion is detected when an infrared object such as person that has one temperature passes in front of another object that has a different temperature such as wall Pixel A pixel is
82. s Event Types Camera Tampering Motion Detection Port Status System Options About 23 AXIS M1011 M1011 W M1031 W Event Configuration Motion Detection The AXIS M1011 M1011 W M1031 W can detect moving objects in its field of vision using video motion detection The AXIS M1031 W can also detect infrared object motion using the PIR Sensor see page 25 Video Motion Detection Video motion detection is used to generate an alarm whenever movement occurs or stops in the video image A total of 10 Include and or Exclude windows can be configured e Included windows target specific areas within the whole video image e Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured the video motion detection windows appear in the list of available triggers for triggering events See How to set up a triggered event on page 22 Notes e Using the motion detection feature may decrease the camera s overall performance e Video motion detection may often be falsely triggered by shadows lamps etc Generally motion detection using the PIR Sensor is more reliable AXIS A AXIS M1031 W Network Camera Live View Setup Help Basic Setup Motion Detection e G Configura Includad Configure Cucludet Windaws Winders Windows Kamat Mos ou Video amp Audio Live View Config Events Instr mara T ing Motion Detection
83. s enabled by default An administrator can set up other users by giving these user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page as described below The user list displays the authorized users and user groups levels Viewer Provides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to the Setup tools and can determine the registration of all other users HTTP RTSP Password Settings Select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you recently upgraded the firmware and the existing clients do support encryption but need to log in again and be configured to use this functionality User Settings Check the relevant box to enable anonymous viewer login allows any viewer direct access to the Live View page Enable Basic Setup Before using the AXIS M1011 M1011 W M1031 W Network Camera there are certain settings that should be made most of which require Administrator access privileges To quickly access these settings use the Basic Setup in the menu All settings are also available from the standard s
84. s important information about the server and its software as well as a list of the current parameters The Log file is available from Setup gt System Options gt Support gt Logs amp Reports The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting 37 C AXIS M1011 M1011 W M1031 W Troubleshooting Symptoms Possible Causes and Remedial Action Problems setting the IP address When using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to the camera Ensure the Ping length is set to 408 See the Installation Guide The camera is located on a different subnet If the IP address intended for the camera and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an appropriate IP address The IP address is being used by another device Disconnect the camera from the network Run the Ping command In a Command DOS window type ping and the IP address of the unit If you receive Reply from lt IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you see Request timed out this means that the IP address is available for use with yo
85. s lowers perceived performance Frame rate affected 43 AXIS M1011 M1011 W M1031 W Glossary of Terms _ Glossary of Terms ActiveX A standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required Advanced Audio Coding AAC is a standardized lossy compression and encoding scheme for digital audio and is designed to be the successor of the MP3 format AAC has the following advantages better sound quality smaller file sizes multichannel and higher resolution audio and it requires less processing power for decoding Angle The field of view relative to a standard lens in a 35mm still camera expressed in degrees e g 30 For practical purposes this is the area that a lens can cover where the angle of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder This chip is used f
86. save the Event in the Event Types list Please see the online help 2 for descriptions of each available option Camera Tampering The camera tampering application generates an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused First you must create an event see How to set up a triggered event on page 22 for the camera to send an alarm when tampering is detected Settings The Minimum duration parameter sets the minimum tampering period that is an alarm will not be triggered until this period has elapsed even if the tampering conditions are otherwise met This can help prevent false alarms for known conditions that affect the image If the camera lens is sprayed or covered so that the camera live view becomes dark it will not be possible to distinguish this situation from other situations where the same effect is seen such as when lighting conditions change When the Alarm for dark images parameter is enabled alarms are generated for all cases where the lights are either dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus If not enabled no alarm will be sent After you define these settings click Save AXISA AXIS M1031 W Network Camera Live View Setup Help Basic Sati Camera Tampering O Settings gt Video amp Audio Minimum duration 20 seconds Live View Config tado ee es Instructions Event Server
87. screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing detail within a moving image such as a person running A high quality monitor is required to get the best from progressive scan See also Interlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an organization that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part ofa gateway server effectively separates the organization s network from the outside network and the local firewall It is the firewall server that protects the network against outside intrusion A proxy server receives requests for Internet services such as web page requests from many users If the proxy server is also a cache server it looks in its local cache of previously downloaded web pages If it finds the page it is returned to the user without forwarding the request to the Internet If the page is not in the cache the proxy server acting as a client on behalf of the user uses one of its own IP addre
88. sion on the 2 4 GHz band IEEE 802 11b specifies an 11 Mbit s data rate on the 2 4 GHz band while 802 11a allows up to 54 Mbit s on the 5 GHz band Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there
89. ss Configuration Wireless AXIS M1011 W AXIS M1031 W It is possible to have a separate configuration for IPv6 Address wireless The configuration is similar to the Ethernet option Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes e The ARP Ping service is automatically disabled two minutes after the unit is started or as soon as an IP address is set In order to reset the IP address the camera must be restarted to activate ARP Ping for an additional two minutes e Pinging the unit is still possible when this service is disabled AXIS Internet Dynamic DNS Service Use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera requires Internet access Click Settings to register the camera with the Axis Internet Dynamic DNS service or to modify the existing settings requires access to the Internet The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed For more information please refer to the online help O 28 C AXIS M1011 M1011 W M1031 W System Options Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses o
90. sses to request the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it P VOP See VOP Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and AXIS M1011 M1011 W M1031 W Glossary of Terms _ video bridges as well as multicast to unicast translators RTCP offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol RTP is an Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol RTSP is a control protocol and a starting point for negotiating transpor
91. to the network camera Click the New button The dialog expands with three choices Record Upload and URL To record a new clip using the camera s microphone Select the Record radio button Name Enter a descriptive name Duration Enter the number of seconds to record Wait If the recording should not start at once upon clicking the Record button enter the number of seconds to wait before recording will proceed 5 Click Record To upload a file from a local hard drive or network disk select the Upload radio button and click the Browse button Navigate to the desired file and click Upload PAL To upload a file from a URL select the URL radio button and enter the Name and the URL address under Location Click Add URL Allowed audio clips for uploading are au files with G711 CCITT u law encoding in 8000 Hz or 16000 Hz sample rate For more information refer to the online help 18 C AXIS M1011 M1011 W M1031 W Live View Configuration Live View Configuration Layout Stream Profile AXIS gt Basic Setup Video amp Audio y Live View Coni Layout Events System Options About AXIS M1031 W Network Camera Live View Setup Help Live View Layout 2 Stream Profile Stream profile Motion JPEG fig Y Show stream profile selection Default Viewer Windows Internet Explorer AMC ActiveX Y Other Brovsers Server push Y Note QuickTime is only used with MPE
92. ts such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach certain destinations A router is sometimes included as part of a network switch See also switch Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client browser Sharpness This is the control of fine detail within a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that detail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS mac
93. uality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate i e the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area LED A light emitting diode LED is a semiconductor device that emits visible light when an electric current passes through it LEDs are widely used as indicator lights on electronic devices Axis products commonly have LEDs for network power and status Linux Linux is an open source operating system within the UNIX family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers MAC address Media Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite to an autoiris i e the camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at
94. ur camera In this case check all cabling and reinstall the unit Possible IP address conflict with another device on the same subnet The static IP address in the camera is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the camera To avoid this set the static IP address to 0 0 0 0 The camera cannot be accessed from a browser The IP address has been changed by DHCP If the camera and client are on the same network run AXIS IP Utility to locate the camera Identify the camera using its model or serial number Alternatively 1 Move the camera to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network set tings Return the unit to the main network The unit now has a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation
95. uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DNS Domain Name System DNS is used to locate and translate Internet domain names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain Server Domains can also be used by organizations who wish to centralize the management of their Windows computers Each user within a domain has an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network Duplex See Full duplex Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 1OBASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS Axis own microprocessor
96. ver each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data transmission CCD Charged Coupled Device This light sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client Server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Compleme
97. vers Event Servers are used to receive uploaded image files and or notification messages To set up Event Server connections in your camera go to Setup gt Event Configuration gt Event Servers and enter the required information for the required server type Server type Purpose Information required e Receives uploaded images e Descriptive name of your choice FTP Server e Network address IP address or host name e User Name and Password e Receives notification messages e Descriptive name of your choice HTTP Server e Receives uploaded images e URL IP address or host name e User Name and Password e Receives notification messages e Descriptive name of your choice TCP Server e Network address IP address or host name e Port number For details on each setting see the online help O available from each web page When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds Event Types An Event Type describes how and when the camera performs certain actions AXIS a AXIS M1031 W Network Camera Live View Setup Help Event Types O Event Type List Basic Setup gt Video amp Audio Name Enabl Priority Trig Sched Actions Live View Config Main door Normal Audio Uploadhehe Yes High Motion det Fu L Ac Events Instructions Event Servers Event Types Camera Tampering Motion Detection Port Status
98. vides greater security but is difficult to configure and is not recommended for home users Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail AXIS M1011 M1011 W M1031 W Index Index A AAC 20 Action Buttons 20 Action Event 21 Ad hoc 31 Administrator 14 Alarm 24 ARP Ping 28 Audio Clips 18 Audio Feedback 17 Audio Input 18 Audio output 18 Audio Settings 17 AXIS Media Control AMC 7 13 17 AXIS Media Control toolbar 10 B Bit Rate 15 Bonjour 7 c Camera Settings 16 Camera tampering 23 Certificates 31 Control Button 5 35 D Date amp Time 27 Default Viewer 19 DNS Configuration 29 DNS Server 29 Domain Name 29 E Emergency Recovery Procedure 36 Enable ARP Ping 28 Event Servers FTP HTTP amp TCP 21 Event Types Triggered Scheduled amp Action 21 Events 21 Exposure settings 16 F Frame Rate 14 FTP Server 21 Full duplex 17 G General controls 10 Glossary 44 GOV Settings 15 H H 264 amp MPEG 4 14 15 18 19 20 Half duplex 17 Host Name 29 HTTP Server 21 HTTPS 9 26 29 50 l 1 0 Ports 33 IEEE 802 1X 27 31 IP Address Filtering 26 L Light 5 Live View 10 Live View Config 19 Logs amp Reports 34 M Microphone Speaker 5 Motion Detection 24 Motion JPEG 13 N NAT traversal 8 29 Network Connector 5 Network Settings 27 NTP Server 27 0 Operator 14 Overlay Image 16 P PIR Sensor

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