Home

Symantec Management Platform 7.1 MP1 Release Notes

Contents

1. Symantec Management Platform 7 1 MP1 Release Notes symantec The software described in thisbookisfurnishedunder alicense agreement and maybe used only in accordance with the terms of the agreement Legal Notice Copyright 2011 Symantec Corporation All rights reserved Symantec the Symantec Logo Altiris and any Altiris or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Other names may be trademarks of their respective owners The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS DOCUMENTATION THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE The Licensed Software and Documentation are deemed to be comme
2. usage tab You can click the Add Program option on this tab to add a program to meter However when you click OK to save the product the files are not saved Restart of Notification Server When upgrading from DMC 1 1 to DMC 2 0 if you connect N A services is required after to the old database on the Database Settings page in the reconfiguring the database console you must restart Notification Server services before from the console you can execute any tasks Symantec recommends that you connect to your restored 7 0 CMDB from the Database Configuration page in Symantec Installation Manager and not from the console Table 1 3 Symantec Management Platform 7 1 MP1 Release Notes 17 Known issues Known Issues for Notification Server continued Limit new hierarchies to only Symantec recommends that you limit new hierarchies to N A two levels two levels A Notification Server that is a child should not also be a parent The Symantec Management Package server does not support hosting packages within N A Agent crashes when package server is installed on a computer where the default Web site inside IIS has been removed anon default Web site The default Web site must exist within IIS for the package server to function normally When no default Web site exists within IIS the Symantec Management Agent crashes even if the Publish HTTP s codebases option is disabled and only the Publish UNC cod
3. Licensing and registration If your Symantec product requires registration or a license key access our technical support Web page at the following URL www symantec com business support Customer service Customer service information is available at the following URL www symantec com business support Customer Service is available to assist with non technical questions such as the following types of issues Questions regarding product licensing or serialization Product registration updates such as address or name changes General product information features language availability local dealers Latest information about product updates and upgrades Information about upgrade assurance and support contracts Information about the Symantec Buying Programs Advice about Symantec s technical support options Nontechnical presales questions Issues that are related to CD ROMs or manuals Support agreement resources Ifyou want to contact Symantec regarding an existing support agreement please contact the support agreement administration team for your region as follows Asia Pacific and Japan customercare_apac symantec com Europe Middle East and Africa semea symantec com North America and Latin America supportsolutions symantec com Symantec Management Platform 7 1 MP1 Release Notes This document includes the following topics About Symantec Management Platform 7 1 MP1 What s new in Symantec Management Platform 7
4. Management Platform 7 1 onwards the Symantec Management Platform maintains its own list of user accounts and roles These accounts and roles can be imported from Windows This import occurs if you upgrade to Symantec Management Platform 7 1 so access is not interrupted and security is maintained User accounts which are sometimes referred to as users are not the same as user resources in Symantec Management Platform A user resource is an entity that is used to associate managed devices with the owner of the device The existing user resources and the user accounts that can log on to the Symantec Management Console or run a workflow are separate entities Each Symantec Management Platform user account contains the credentials that the user needs to access the Symantec Management Console or to run a workflow The credentials may be internal Symantec Management Platform user names and passwords or Windows accounts Internal credentials are currently used for workflow integration only Windows credentials are required to access the Symantec Management Console The Everyone role is a top level role that contains all roles and user accounts This role replaces the Windows built in groups Everyone and Authenticated Users Security roles can now be nested You can add a role to multiple security roles Amember of multiple security roles has the union of all the privileges and permissions that those roles grant When setting up security see
5. N A execute by timeout when before the maintenance window is activated on the client maintenance window is set the task fails By default a task times out after 30 minutes up on clients You can change when a task ends on the Task options tab of the Advanced settings Software component with The associations should be made as data is processed but TECH150132 version and company the associations are made when the Notification Server daily resources do not get schedule runs associated until the following day after a Software Discovery The auto generated TAR The command line generator creates the following command N A extraction command line does not work on some UNIX computers line for TAR archives tar xvfz lt package gt This command will not run on some UNIX and Linux computers that do not support the z option For these computers create the command line manually Table 1 5 Symantec Management Platform 7 1 MP1 Release Notes 21 Known issues Known Issues for Software Management Framework continued A Managed Software A Managed Software Delivery policy that targeted a user N A Delivery policy that was and was scheduled to run only once runs each time the scheduled to run once runs targeted user logs on whenever the user logs on Applicability check issues If a Managed Software Delivery delivers two software N A with a Managed Software Delivery policy resources and the second so
6. characters Inventory Solution must be installed to access the custom data class functionality N A Drill down reports fail when the drill down targets a remote Notification Server that uses a non default port If you have a hierarchy of Notification Servers some reports display summary data for each Notification Server These reports let you drill down into the results by clicking the appropriate row in the results grid for detailed data about a particular Notification Server However if a Notification Server is installed to anon default Web site and port its summary data is displayed correctly in the summary report but any attempt to drill down to display the detailed data fails A new browser window opens to display the report results but it contains a Server Error message telling you that the resource cannot be found TECH46377 Table 1 3 Symantec Management Platform 7 1 MP1 Release Notes 19 Known issues Known Issues for Notification Server continued Report filter conditions are sometimes lost when you edit the report in the Query Builder When you create a report using the Query Builder you can specify filter conditions in the Filter Expressions tab However when you later edit the report some filter conditions may be dropped from the report query This happens whether or not you opened the Filter Expressions tab when you save the modified report some conditions may no longer appear in t
7. downloading with Managed Software Delivery if the policy contains more than one package Table 1 1 Data migration Symantec Management Platform 7 1 MP1 Release Notes General installation and upgrade information New features in Symantec Management Platform 7 1 MP1 continued When you upgrade from Symantec Management Platform 7 0 to Symantec Management Platform 7 1 you can migrate all of the data in the CMDB You migrate the data in the database by pointing to the database during installation You can also migrate Notification Server settings and the general settings that are not in the CMDB with the Symantec Notification Server Migration Wizard For example you can migrate KMS keys credential manager keys and security roles Installation of SQL Server Express If you do not have SQL Server installed you can let Symantec Installation Manager install Windows SQL Server Express near the beginning of the installation process You can use SQL Server Express if you manage less than 500 computers Enhanced console views If you install Symantec Management Platform and accompanying versions of the following products you see enhanced console views m Deployment Solution standalone m IT Management Suite m Server Management Suite m Client Management Suite Note The enhanced views appear only if you install Deployment Solution as a standalone product or if you install one or more of the full suites that are listed If y
8. in x64 An error message was displayed when you tried to create an OLEDB or an ODBC Data Source in x64 You have to download a component from http www microsoft com downloads en details aspx displaylang en amp FamilyID c06b8369 60dd 4b64 a44b 84b371edel6d for the data sources to work N A Cannot add columns to a Virtual Data Class This is by design You cannot add columns to a virtual data class because it is a representation of an external data source If you want to add a column then go to the datasource and either add a column to the base table or create a view N A Table 1 16 Fixed Issues for Network Discovery ESX ESX 3i and Hyper V This issue affected a limited set of customers and has been TECH153669 servers are not getting fixed ig N A classified as virtual servers VM created in the ESX server VM created in the ESX server was not getting discovered N A is now getting discovered This issue is fixed Symantec Management Platform 7 1 MP1 Release Notes 42 Fixed issues Table 1 16 Fixed Issues for Network Discovery continued Discovery andInventory now Discovery and Inventory cannot correctly handle the N A correctly handle the command sets that had multiple commands This issue is command sets that have fixed and now the command set option can be set for both multiple commands Discovery and Inventory in the common Discovery engine Network Discovery now
9. use it to add permissions Unhandled exception occurs If you have a parent to child hierarchy and you run the N A when console tree nodes are complete replication schedules or the differential replication loaded during hierarchy schedules to replicate from parent to child you may see an replication error When you access All Settings on the Settings menu of the child the console may not load but may display the Symantec Management Server Error page Computer name does not If a client computer has double byte characters in its name N A appear in a report for the Name column of the Agent Installation Status report is computers with double byte blank characters in their name Unable to clone a role if the If you create a role and then clone it and use double byte N A copy uses double byte ora characters or a surrogate string in its name the role fails surrogate string in its name to get cloned Unable to edit predefined In the Managed Software Delivery wizard an unexpected N A tasks in the Managed exception is thrown when you try to edit a predefined task Software Delivery Wizard The exception does not occur for tasks that you create Client computer cannot If a software package has a path depth longer than 256 N A download packages witha characters a client computer cannot download the file long path depth Unable to save files that are The Add Software Product dialog box has a Meter track N A added for metering purposes
10. 1 MP1 Generalinstallation and upgrade information System requirements Installing Known issues Fixed issues Other things to know Documentation that is installed Other information About Symantec Management Platform 7 1 MP1 Build number 7 1 6797 The Symantec Management Platform is a group of foundation services that IT related solutions leverage Solutions integrate with the platform and take 8 Symantec Management Platform 7 1 MP1 Release Notes What s new in Symantec Management Platform 7 1 MP1 advantage of the shared services such as security reporting communications package deployment the Configuration Management Database CMDB and more What s new in Symantec Management Platform 7 1 MP1 The following table lists the features that are new in Symantec Management Platform 7 1 MP1 Table 1 1 Changes to security roles Symantec Management Platform 7 1 MP1 Release Notes What s new in Symantec Management Platform 7 1 MP1 New features in Symantec Management Platform 7 1 MP1 Symantec Management Platform 7 1 has its own user accounts Previous versions of Symantec Management Platform used Windows users and groups for user security Windows users are still used but they are no longer the only security mechanism Before Symantec Management Platform 7 1 role management involved creating Windows local groups on the Symantec Management Platform server for roles and then adding Windows users to them In Symantec
11. 8 Fixed issues Table 1 13 Symantec Management Platform 7 1 MP1 Release Notes Fixed Issues for Task Server continued Now Advanced options forall If you create a hierarchy between two Notification Servers N A tasks can not be edited on the then after complete replication the advanced options for child Notification Server all tasks were editable after complete replication Job or Task Status Detail This was a generic problem The issue is fixed N A report now return results Table 1 14 Fixed Issues for Software Management Framework A Legacy Software Delivery With a Legacy Software Delivery if you selected Logged N A failed when run for a on user in the Run with rights drop down list on the specified user Advance tab the policy failed on the client computer A Managed Software A Managed Software Delivery policy was not activated on N A Delivery policy was not a client computer when the target was user based and the activated when user logs on policy was scheduled to run At user logon Scroll bar in the Software The scroll bar in the Software Finder Web part did not work NA Finder Web part did not work When a Symantec Software The necessary security rights were not given to the NA Librarian user first logged Symantec Software Librarian user to view the My Portal into the Symantec page Now the user can access the My Portal page Management Console they could not access the
12. H121988 18 Known issues Table 1 3 Replicated Symantec Management Agent Settings Targeted policy can be edited or deleted on child Notification Servers Symantec Management Platform 7 1 MP1 Release Notes If you replicate the Targeted Agent Settings policy in the Settings tree Settings gt Agents Plug ins gt Symantec Management Agent gt Settings gt Symantec Management Agent Settings Targeted to child Notification Servers the replicated policy is editable on the children This is not correct behavior Replicated system policies should be read only on child Notification Servers and you should not be able to modify or delete them Note that any changes that you make to this policy on a child Notification Server is overwritten on the next replication schedule when the same policy is replicated again from the parent Known Issues for Notification Server continued N A Non Latin characters are not displayed correctly when used in custom data class attribute names When you create a custom data class in Inventory Solution in the Inventory Solution Settings folder on the Manage Custom Dataclass page and specify the attribute names that contain non Latin characters the characters are initially displayed correctly in the console page However when you click Save Changes to save the new data class the names are replaced with question marks This issue affects only the languages that use non Latin
13. Manager Symantec Installation Symantec Installation Manager ran a full config whenit N A Manager ran a full configure was pointed to an existing database on an existing database A non default Web site with On the Notification Server Configuration page if you N A the default SSL port caused selected a non default Web site and bond it to the default errors SSL port an error appeared Console did not launch when If you checked the IE proxy setting By pass proxy settings N A Symantec Management and then checked Use SSL to access the Management Platform was installed using Platform on the Notification Server Configuration page proxy settings which are you encountered problems accessing the console bypassed SQL server information is SQL server information was not updated in the Help N A now updated in the Help Offline installations were not Any suite could not be installed on 64 bit OS if at least one N A supported product has 32 bit package This issue is fixed 29 Symantec Management Platform 7 1 MP1 Release Notes 30 Fixed issues Table 1 11 Fixed Issues for Symantec Installation Manager continued Addrecommendation to When you run installation of Symantec Management N A install SQL Server 2008 in Platform and choose SQL Express DB Server a dialog box the dialog box appears with the message You should install on SQL Server 2005 Now the dialog box text is changed to You should inst
14. My Portal page Some software types were When the Software Catalog Data provider was configured NA not created for the Software some of the new software types were not created Catalog Data Provider A Managed Software With a Managed Software Delivery policy if you selected NA Delivery policy that was the scheduling option At computer startup the policy would scheduled to run when a fail to run when the computer restarted computer starts up could fail A user initiated Managed When a user initiated Managed Software Delivery policy NA Software Delivery policy could consume large amounts of CPU ran the policy would go into an endless loop if the start date for the policy was in the past and if the policy was stuck within a reboot defer When the policy went into an endless loop it consumed large amounts of CPU Table 1 14 With a Managed Software Delivery policy you could not download a package without specifying a command line for the package Symantec Management Platform 7 1 MP1 Release Notes Ifa Managed Software Delivery policy downloaded a package that did not have a specified command line the package did not download successfully NA Fixed issues Fixed Issues for Software Management Framework continued Detection rules of Managed Software Delivery Policies that had the same schedule run at the same time If two Managed Software Delivery policies were scheduled to run at the same ti
15. Setting up Symantec Management Platform security in the Symantec Management Platform User Guide This section contains updated information to help guide you through security setup and configuration 9 10 Symantec Management Platform 7 1 MP1 Release Notes What s new in Symantec Management Platform 7 1 MP1 Table 1 1 New features in Symantec Management Platform 7 1 MP1 continued Windows Server 2008 R2 required You must install Symantec Management Platform 7 1 on a computer running Windows Server 2008 R2 Windows Server 2008 R2 requires a 64 bit computer If you upgrade to Symantec Management Platform 7 1 Symantec recommends that you upgrade on a new computer However if your current computer is a 64 bit computer you can upgrade on that computer Before you upgrade you must back up all of your data and upgrade your operating system Service packs to Windows Server 2008 R2 are not supported Secure server required You must install Symantec Management Platform 7 1 on a secure server If you want you can have Symantec Installation Manager set up your Notification Server as secure server during the installation process Delegating Network Discovery tasks to non administrators The top level network administrator can now delegate discovery tasks to other users who are not administrators Admin level roles in Symantec Management Platform security are Administrator and Symantec Supervisors These are default or pred
16. The VMware MIBs used previously did not find relevant N A supports new VMware MIBs information This issue is fixed Dataclass Device The dataclass Device Identification used varchars instead N A Identification now uses of nvarchars This created issues with the connector as the nvarchars connector handles nvarchars for import This issue is fixed Embedded ESX servers are Embedded VMware ESX servers were not classified as the N A now classified as Virtual Virtual servers and the virtual machines associated with Servers the VMware ESX servers were not discovered This issue is fixed Incorrect session attribute Incorrect session attribute now caused hyper discovery to N A now does not cause hyper discovery to fail fail This issue is fixed Table 1 17 Pluggable Protocols Architecture Fixed Issues for Credential Manager Connection Profiles and the The discovery of devices was The discovery of devices was slow and not consistent when N A slow when VMware protocol VMware protocol was enabled was enabled Memory leak in Altiris Event You were unable to use event receiver for more than several N A Receiver service does not hours The Memory leaks resulted in the system not happen now responding in about five hours The WSMAN plugin used to WSMAN plugin took 25 to 30 seconds for enumerating N A take long time for Enumerate instances of certain classes Instances command Certain cha
17. age was left Settings page now displays empty correctly The Notification Server Web Previously the Notification Server Web root was the N A is now installed as a Notification Server installation directory which was a subdirectory of the potential security issue Notification Server installation folder NICs without DNS ina Previously if you had a multi NIC environment and some N A multi NIC environment are NICs did not have DNS entries Basic Inventory would now correctly reported as not incorrectly identify them as having DNS having DNS entries The path names for UNC Previously only the computer name was stored in the N A codebase in package servers package server as part of the codebase cache so you were are now fully qualified unable to use the FQDN This issue did not affect HTTP codebase the FQDN was fully recorded in package servers Users that belong to multiple Previously in some cases where a user belonged to many N A security roles can now access security roles and only one of those roles had access to a reports reliably report the user may have been unable to access the report Multiple security role IDs were passed to the report if the list of IDs exceeded a particular threshold some IDs were lost Linked to Known Issue KB 49971 Packages are now Previously packages that had file dates newer than those N A downloaded to package in the snapshot were not downloaded This scenario servers if the timestamp does s
18. all Notification Server on Microsoft SQL Server 2005 or Microsoft SQL Server 2008 for best performance Need to export KMS data SIM now lets you install the migration wizard and build N A before installing 7 1 migration packages before Notification Server is installed To create migration packages and install the migration wizard before Notification Server is installed do the following m Install SIM version 7 1 or greater on the new computer m Run SIM m Choose Install option components on the Installed Products view m Check the Install Migration Wizard components for migrating Notification Server six data m Follow the rest of the prompts This process provides you a migration package that you can take to the old computer and get the KMS data to put on the new computer before installing the Notification Server If Notification Server is already installed or if the PL does not contain the correct migration product SIM may indicate to you that nothing is available to install after step 3 The check box Use SSL to The check box Use SSL to access the Management Platform N A access the Management was not enabled in the SSL settings of IIS Web Site The Platform is not enabledin issue is fixed the SSL settings of IIS Web Site Install Readiness check panel Install Readiness check panel now shows Windows 2008 R2 N A shows Windows 2003 as the as the recommended operating system recommended operating system The hyperlink for Microsoft The
19. arameter in client conf Known limitations exist on supported Apache configurations for the computer that is intended as a package server candidate Please avoid using complex Apache configurations on such computers N A You can enable a package A certain security risk exists if you disable anonymous N A server password when access to a Linux package server in HTTP mode Linux Publish HTTP codebase is package servers support only basic authentication This enabled means that passwords are sent in plain text Please either use HTTPS or keep anonymous HTTP access for a Linux package server Impossible to reset proxy You cannot reset enabled proxy settings from the client N A settings by AeX configure iconfigure Disable proxy by updating the corresponding configuration policy in SMP Symantec Management Console 26 Known issues Table 1 9 Symantec Management Platform 7 1 MP1 Release Notes Known Issues for UNIX Linux Mac continued Software Management If the ULM agent was manually redirected to another N A Framework agent does not Notification Server a full software inventory is not sent send a full software The workaround is to stop the agent delete the swc dat file inventory if the Notification and restart the agent Server computer was changed Sometimes Push install fails A Push installation of the ULM agent can fail with the N A message The cd command failed As a workaroun
20. ayed in the Hardware summary page The inventory task runs successfully but tables were not displayed in the Hardware Summary page Now the Hardware Summary page of an EqualLogic device displays the inventory of the device N A The Hardware Summary page for the VM status of the Hyper V server displayed incorrect status Even if the VM was turned off the Operational Status of the VM was shown as turned on The Enabled State appeared blank The column Operational Status is renamed as VM Power State The column Enabled State is removed Acolumn Guest OS State is added However this info is only obtained through the SNMP and VMware protocols When WS MAN or WMl is used this column is always et to unknown N A Table 1 18 Fixed Issues for UNIX Linux Mac Remediation that is scheduled to run At user login did not work on Mac computers With a Managed Software Delivery policy that targeted Mac computers if you scheduled remediation to occur At user login the remediation did not occur at that time N A 44 Fixed issues Table 1 18 Symantec Management Platform 7 1 MP1 Release Notes Fixed Issues for UNIX Linux Mac continued Remediation and compliance With a Managed Software Delivery policy if a compliance N A checks sometimes did now check or a remediation check was configured to run At run when configured to run computer startup on a UNIX Linux Mac client computer
21. currence of it in Manage gt Jobs and Tasks Table 1 24 Things to know about UNIX Linux Mac ULM agent cannot be When you push install the ULM agent onto HP UX TECH133272 installed onto HP UX if CSH computers that have CSH set as boot shell for root links to is set as root shell the agent s binaries location commands are created However on some systems such as HP UX ia64 11 23 11 31 these binaries commands cannot be executed in user sessions The absolute path needs to be specified Legacy 6 x SWD tasks In some cases the Run once ASAP option is checked in the N A sometimes ignore scheduling legacy SWD task This option supersedes any scheduled and execute as soon as they time or maintenance window This is by design If this option arrive on ULM 7 1 client is not deselected the software delivery task will be executed systems as soon as a policy arrives on the client systems overriding any schedule When you are adding schedules to a Legacy Software Delivery task you should uncheck the Run Once ASAP option unless you intend the task to execute at the first opportunity Push installing the Symantec If you attempt to push install the Symantec Management TECH44831 Management Agent for UNIX Linux and Mac toa computer that has the secondary shell configured in profile may fail with timeout errors Agent for UNIX Linux and Mac to a computer system that has a secondary shell configured in prof
22. d repeat the Push install Timezone OS language Some basic inventory information may not be reported for N A Primary User and host id are certain ULM systems Solaris HP UX and RedHat missing under Resource Summary The Allow user to interact When you set this option as part of a Managed Software N A with installing software Delivery for Mac the option does not work The notification option does not function on pop up may appear if you are logged into the shell but it Mac OS is non functional If you attempt to disable To avoid this issue you should disable or change proxy N A proxy usage by running AeX configure from the client proxy settings are not reset and you may lose connectivity for the client settings from the Symantec Management Console only If you lose connectivity because of this issue reinstall the Symantec Management Agent by performing a PUSH installation from the Symantec Management Console When you reinstall uncheck the Keep the current Symantec Management Agent settings if possible option to specify not to save the current configuration The agent is successfully reinstalled without using proxy settings and connectivity is restored Table 1 9 If you select a service action for AIX inittab services in a UNIX Linux Mac Service Control task the task fails with an error message Symantec Management Platform 7 1 MP1 Release Notes The AIX inittab service does not support any of t
23. e m Software Management Framework Table 1 5 m Data Connector Table 1 6 13 Known issues 14 Symantec Management Platform 7 1 MP1 Release Notes m Network Discovery See Table 1 7 on page 22 m Credential Manager Connection Profiles and the Pluggable Protocols Architecture Table 1 8 m UNIX Linux Mac Table 1 9 m Symantec Management Console See Table 1 10 on page 28 Table 1 2 Known Issues for Symantec Installation Manager Thelicenses In Use count is This is by design N A not visible on Product Licensing in SIM Some licenses do not appear If you install IT Management Suite and do not apply licenses N A correctly on the Product Symantec Installation Manager SIM should apply extended Licensing trial licenses 30 days However if SIM cannot contact the licensing server it will apply a regular trial license 7 days The Product Licensing page will show these as regular trial licenses rather than the extended trial licenses SQL Server name does not When no network is enabled the SQL Server name does not N A populate on the Database get populated automatically on the Database Configuration Configuration page during page melas To resolve this issue you can do one of the following m Enter the SQL Server name manually m Have SQL Server Browser enabled Microsoft KB http msdn microsoft com en us library ms181087 aspx m Enable Named Pipe Protocol Sometimes unable to apply I
24. e agent s environment would fail 6 2 to ULM Agent 7 0 SP4 on AIX systems the PATH variable had no defined value paths in the agent s environment Table 1 13 Fixed Issues for Task Server ATRSHOST service was not Sometimes after you enabled the appropriate Task Server N A always created during Task Upgrade policy the policy ran and the client Task Server Service upgrade appeared to be upgraded However the ATRSHOST was not registered and installed as a service and the Task Server did not function Upgraded remote Task The virtual directory of an upgraded remote Task Server N A Server on 64 bit computer referenced C Program Files x86 after Symantec did not work until virtual Management Agent was successfully upgraded to 64 bit directory was redirected Command Scripts that The CTA library code caused this issue Now the true agent N A contained Cyrillic characters SDK call is used to write the script file as it honors all now work platforms correctly CTA logging messages with A script that had caused an access violation in the agent N A signs now do not cause the and an error message was displayed The problem was agent to crash caused by CTA Now you can schedule script Previously a script task that included reserved characters N A tasks that include reserved characters would not execute on the client machine and an error message was displayed The issue is fixed 3
25. ebases option is enabled within the package service settings This issue will be resolved in a future release Creating new AP creates error and a warning level message is logged When you create a new automation policy an error is generated and warning messages are logged However after you create the policy you can load it change settings and save it without the error recurring N A The Create Resource Targets privilege is not currently used Any user who has the permission Apply to Resource Targets can create resource targets Enabling or disabling the Create Resource Targets privilege menu path Settings gt Security gt Roles then select the Privileges tab has no effect If you want to prevent a user from creating resource targets you need to remove the Apply to Resource Targets permission from that user Removing this permission means that the user cannot open the resource selector dialog box N A Attempts to access the Symantec Management Console using the FQDN in the console URL may fail with an error message If the Symantec Management Console is set up to use a non default port when you try to add computers on the Agent Push page of the console by FQDN non localhost an exception error occurs The following error message is displayed Data for the page you are currently viewing has expired To resolve this issue use the appropriate IP address in the console URL instead of FQDN TEC
26. ector rules Health Check Task if you select Task Instance Details to view the details of running the task and then click on a rule to open the rule configuration page you get the error top windowManager is null or not an object and you will not be able to modify the rule N A 22 Symantec Management Platform 7 1 MP1 Release Notes Known issues Table 1 6 Known Issues for Data Connector continued Collection migration issue Data connector v6 x can have CMDB Rules Resource Export Rules and Bulk Resource Export Rules which use Collections During the migration process the Collections used by those rules are converted to Resource Targets and Resource Targets that are converted from the Collections should contain the same memberships as the legacy Collections In this release the converting process is not functioning properly the Resource targets converted from the legacy Collections do not contain memberships To work around you need to re create the Resource Targets for those rules by using the legacy Collections to make them work properly N A Table 1 7 Known Issues for Network Discovery Exception in NS log during upgrade with hierarchy When running the hierarchy differential replication schedule in certain upgrade scenarios you may get exceptions such as Incompatible columns in DataClassAttribute Error Class Name VM Gu
27. ed permissions on a Windows You don t have permission to save in this location Would 2008r2 x64 server computer you like to save in the My Documents folder instead This if you are using a console issue occurs only when Internet Explorer ESC Enhanced opened on localhost and if IE Security Configuration is turned on for Administrators To ESC Enhanced Security work around this issue turn off Internet Explorer ESC Configuration is turned on for Administrators The Manage Computers list This is the expected behavior if the name of a computer N A sometimes shows duplicate changes at the same time as its MAC address or BIOS unique entries of the same computer identifier In this scenario it cannot be identified as the same after SOI task computer This issue is much more common for virtual machines because by default they use randomly generated MAC addresses which can change The workaround for this issue is to ensure that all VM computers have statically defined MAC addresses before you change the computer name domain Windows 2000 clients are not Windows 2000 clients that have the 6 x Altiris Agent are N A upgraded when you upgrade not upgraded This is by design Windows 2000 is not to SMP 7 1 supported in Symantec Management Platform 7 1 You cannot add domain If you attempt to add a domain user to a security role menu Tech144089 groups to Symantec Management Platform Security roles path Settings gt Security
28. efined security roles Now the administrator can delegate discovery tasks to non administrator roles Some of the predefined security roles are Symantec Level 1 Worker and Symantec Level 2 Worker To enable users to discover network devices and work with connection profiles and credentials you set permissions You also assign privileges to user roles to enable them to create connection profiles and credentials You set permissions on the items that you want the users to work with the connection profiles and credentials Then you select a non administrator user role to which you assign users You then limit or augment the scope of the role by removing or assigning specific privileges Policy for remote installation of Pluggable Protocols Architecture PPA Pluggable Protocols Architecture PPA includes a policy that can remotely install the Pluggable Protocols Architecture PPA client computer component on a site server You must install this component on a site server before you can add monitor service to the site server When the Pluggable Protocols Architecture PPA client computer component is installed the credential manager client computer component is also installed The policy that installs the credential manager client computer component configures the agent to automatically import credentials from Notification Server Concurrent package downloading with UNIX Linux and Mac UNIX Linux Mac supports concurrent package
29. en you try to import or add a package into the Software Management Framework 52 Other things to know Table 1 22 Symantec Management Platform 7 1 MP1 Release Notes Things to know about Software Management Framework continued Accessing the Symantec If you access the Symantec Management Console remotely TECH127274 Management Console from a computer that is not part of the Notification Server remotely can cause some admin domain some of the functionality in the Software Software Catalog Catalog does not work functionality not to work Replicating a single resource When you replicate a single resource any dependent TECH46168 does not replicate dependent resources are not automatically replicated If you want resources dependent resources to be replicated you must replicate them as well For example if you replicate a Managed Software Delivery policy that has a detection rule you must also replicate the detection rule or the policy will fail Powering on a computer with When you schedule a Managed Software Delivery the Power N A a Managed Software Delivery on if necessary option only powers on a client computer when the policy is initially enabled and saved It does not wake up a client computer after the policy is on the client computer When a data provider task is If you create a new schedule for a data provider task that N A identified by its description includes a description and you schedu
30. er found in the migration wizard 50 Other things to know Table 1 20 Symantec Management Platform 7 1 MP1 Release Notes Things to know about Notification Server continued Ifthe Symantec Management When the Symantec Management Agent is using a proxy TECH41484 Agent is using a proxy server server it fails to post events to Notification Server correctly the client task agent may fail This results in the client task agent not being registered to register Note that communication involving configuration updates basic inventory downloading package snapshots and downloading packages is not affected The user name for the The user name for the Symantec Management Agent TECH41492 Symantec Management Connectivity Credential cannot include any special Agent Connectivity characters Credential cannot include any special characters In some circumstances the If you open the Resource Manager while the Symantec TECH41499 Symantec Management Management Console is open and then refresh the Console Console displays the page the Console displays the Resource Manager portal Resource Manager portal page To restore the original page in the Symantec page Management Console you need to select the appropriate menu option NSSetup aspx is no longer a Symantec Installation Manager SIM does not handle this HOWTO09821 supported method for scenario either You need to use the aexconfig configureall reconfiguring the databa
31. est in the NS log Break the hierarchy prior to upgrading Then upgrade both parent and children before re joining TECH154203 Table 1 8 Known Issues for Credential Manager Connection Profiles and the Pluggable Protocols Architecture Server error occurs while adding categories While adding categories to Alert Management Settings you see a server error This issue will be fixed in a subsequent release TECH154205 Table 1 8 Symantec Management Platform 7 1 MP1 Release Notes 23 Known issues Known Issues for Credential Manager Connection Profiles and the Pluggable Protocols Architecture continued Allremote RMSes crash after If you are running ITMS 7 1 using aremote RMS server and N A DMC 2 0 installation over then you install DMC 2 0 the remote RMS server crashes TMS LMRL Right after you install ITMS 7 1 MP1 before you install DMC 2 0 manually disable the PPA agentconfiguration policy Warning Do not confuse the agentconfiguration policy with the agent _rollout_ policies Do not disable the agent_rollout_policies Altiris object host serviceis To work around this issue run the VMM inventory task one N A crashing while running the hypervisor at a time VMM inventory task on multiple hypervisors WS MAN protocolis disabled To work around this issue manually enable WS MAN N A and all settings are set to protocol specify custom credentials from the drop down defau
32. f you have pcAnywhere or Deployment Solution installed TECH133385 additional licenses to some products with 100 licenses applied and you try to apply an additional 1000 licenses the licenses do not get applied The error message indicates that you need to apply licenses with a later date over the existing licenses Table 1 2 Symantec Management Platform 7 1 MP1 Release Notes 15 Known issues Known Issues for Symantec Installation Manager continued Certificate file does not If you select a certificate PFX file on the Notification N A persist on the Notification Server Configuration page and later navigate back to this Server Configuration page page the certificate is no longer listed on the page The solution is to reimport the certificate Extracting an IT If you extract the IT Management Suite package to a N A Management Suite package to a non default location causes a problem with the product listing file non default location the product listing is not extracted to the location where Symantec Installation Manager looks for it For example if you extract the package on drive E the product listing is extracted to E Components symantec pl xml Symantec Installation Manager looks for the product listing file at E Altiris Symantec Installation Manager Installs Altiris symantec pl xml To resolve this issue change where Symantec Installation Manager looks for the product listing file to the
33. form 7 1 MP1 Release Notes 35 Fixed issues Fixed Issues for Notification Server continued The Item to delete schedule has had its shared schedule changed from Daily to Quarter Hourly If you use multiple replication schedules your SQL disk size will grow rapidly The replication schedules are generally spaced out during the day so it does not make sense to perform the clean up only at one point during the day Performing this clean up more often can save SQL disk space It also means less work in regular chunks rather than one large delete during the Daily schedule N A Hierarchy performance has been improved Previously Hierarchy replication did not scale to more than about 200 000 resources Large amounts of SQL disk space was used and in some cases replication job items were created that could not be loaded causing OutOfMemory exceptions Those exceptions had the knock on effect of leaving behind the data containers and manifests which never get cleaned up N A The Licensing Refresh schedule has been modified to improve performance Previously the Licensing Refresh schedule checked security permissions for every action that is taken When this was first implemented this was not an issue because these security checks would take place against a cache on the Notification Server However with Windows 2003 Active Directory the local security cache is only checked as a backup This means that the AD is being flo
34. ftware resource is dependent on the first software resource the applicability check for the second resource fails because this check runs before the first software resource is installed Applications with large With a Managed Software Delivery policy or Quick Delivery TECH133459 installation paths fail to task applications with large installation paths fail to execute execute Software Catalog and Changes made to any of the settings found in the Software N A Software Library settings do not replicate with Replicate now or Replicate to methods Catalog and Software Library Settings folder are not replicated when a Replicate now or Replicate to method of replication is invoked Table 1 6 Known Issues for Data Connector Unhandled exception occurs when testing an incomplete OLEDB data source If you are configuring an OLEDB data source and the configuration is incomplete and you use the Test data source feature before saving the page the page crashes and displays an unhandled exception message If you save the page before using Test data source the page properly reports the incomplete configuration without crashing If the page crashes changes made in the page might be lost However you can re enter the configuration information by reloading the page N A Script errors with connector rules opened from Connector rules health check Task After running Conn
35. gt Roles on the Membership tab an error message is displayed on the Add User dialog box This is because adding domain groups directly into a security role is no longer a supported scenario Symantec Management Platform 7 1 only supports adding an SMP role or an SMP account into a role Table 1 20 Symantec Management Platform 7 1 MP1 Release Notes 49 Other things to know Things to know about Notification Server continued Database upgrades cannot be Symantec Management Platform does not support N A performed across different upgrading across different collations If you attempt to do collations this the database reconfiguration fails with an error message saying Cannot resolve the collation conflict The database and database server collations must match Symantec Management When you uninstall the Symantec Management Agent from TECH44030 Agent icon may not be a Windows 7 computer the Symantec Management Agent removed when the Symantec icon is not removed The Symantec Management Agent icon Management Agent is remains listed in the Customize Icons list To view the uninstalled Customize Icons list on a Windows 7 computer do one of the following m Right click the taskbar and then select Properties gt Customize m Click the Show hidden icons option on the toolbar Symantec Management When you install the Symantec Management Agent you TECH44034 Agent icon may not appear can choose to dis
36. hat provides rapid response and up to the minute information m Upgrade assurance that delivers software upgrades m Global support purchased on a regional business hours or 24 hours a day 7 days a week basis m Premium service offerings that include Account Management Services For information about Symantec s support offerings you can visit our Web site at the following URL www symantec com business support All support services will be delivered in accordance with your support agreement and the then current enterprise technical support policy Contacting Technical Support Customers with a current support agreement may access Technical Support information at the following URL www symantec com business support Before contacting Technical Support make sure you have satisfied the system requirements that are listed in your product documentation Also you should be at the computer on which the problem occurred in case it is necessary to replicate the problem When you contact Technical Support please have the following information available m Product release level Hardware information Available memory disk space and NIC information Operating system Version and patch level Network topology Router gateway and IP address information Problem description m Error messages and log files m Troubleshooting that was performed before contacting Symantec m Recentsoftware configuration changes and network changes
37. he actions that are available in the Service Action drop down list When the AIX inittab service is checked the Service Action field should be grayed out and not selectable At present this field is incorrectly functional in the Symantec Management Console To avoid errors in your Service Control task you need to set the Service Action field to No action This action prevents any attempt to execute Start Stop Restart or Get Status commands for AIX inittab services Note that currently the No action setting is incorrectly processed and cannot be used for task creation As a result all Service Control tasks that are created for the inittab service control system are reported as failed with the error message Missing or invalid service action displayed This message appears regardless of whether the specified process or service was successfully modified Known issues Known Issues for UNIX Linux Mac continued TECH46454 RTE Command Line Builder generates an incorrect install command When you manually create a software package that contains rte files and use RTE Command Line Builder to generate the appropriate installation command line the package installation may fail The command line is the command to execute the installation file on client systems This failure can occur because the generated command line contains the SIFNAME token This token is added as a part of the command and is not replaced on the clie
38. he report query TECH42219 Table 1 4 Known Issues for Task Server Error in agent logs The following error message sometimes appears in agent N A logs Failed to create object TaskServerHandler The operation completed successfully Server tasks do not work When you upgrade and point to the old database on the N A when you reconfigure the Database Settings page you cannot run any server tasks database from the Database until you manually restart the Altiris ATRSHOST and Settings page CTDataload services If you point to the old database on the Database Configuration page in Symantec Installation Manager during installation you do not encounter this issue Task server unable to run After you upgrade to Symantec Management Platform 7 1 N A tasks using 7 0 task servers after you upgrade to Symantec Management Platform 7 1 you must upgrade your 7 0 task servers before you can use them to run tasks Unable to run the tasks that were created in 7 0 task servers after network server is upgraded to 7 1 Tasks that were created in the 7 0 task servers are not supported in the 7 1 environment N A Initial use of username causes any script tasks specified as Machinename username to fail with error Unable to open the file because of Profile loading problem This issue applies only to some operating systems such as Window XP SP2 and Windows 2003 It does not apply to pre Vista version
39. hed Issues with importing very When you tried to import a very large package into the N A large packages into the Software Catalog the import could or take a very long time Software Catalog A deferred Managed If you created a Managed Software Delivery policy that let N A Software Delivery installation failed if the deferral expired while the user was logged off the user defer the installation and the user deferred the installation logged off and logged on after the deferral expired the defer dialog was not shown to the user when they logged back in and the installation did not run 39 Symantec Management Platform 7 1 MP1 Release Notes 40 Fixed issues Table 1 14 Fixed Issues for Software Management Framework continued Multiple detection and In the Software Catalog you can create multiple detection N A applicability rules could have and applicability rules with the same name which created the same name confusion A check is now performed to prevent the creation of rules with the same name An Installed Software Filter If a software resource had dependencies and you created N A created from a software an Installed Software Filter from the right click menu of resource included the the software resource the filter included the dependencies resource s dependencies A Managed Software If a Managed Software Delivery policy includedaserver N A Delivery policy did not reboot task the
40. hyperlink for Microsoft IIS in Install Readiness check N A IIS in Install Readiness check panel opens an irrelevant page panel opens an irrelevant page This issue is fixed Table 1 11 Symantec Management Platform 7 1 MP1 Release Notes 31 Fixed issues Fixed Issues for Symantec Installation Manager continued Unable to install SIM with SMP on OS with localized Administrators localgroup SIM Installation failed due to SID errors This issue is fixed N A Table 1 12 Fixed Issues for Notification Server Filters did not display the For filters that only contained Virtual Machines the grid TECH142534 same information for virtual only displayed the Computer Name column computers as it did for computers Replication did not remove When resource associations were replicated only Add and TECH41960 resource associations from Update changes were made at the destination Only new the destination Notification items and changes to existing items on the source Server when they were Notification Server were replicated to the destination If a removed at the source resource association was deleted from the source it is not removed from the destination Saving a report as a This issue has been fixed with proper CSV escaping of the N A spreadsheet now functions column names and the column values when the CSV file is properly when column values generated Previously the Save As Spreadsheet op
41. ile the push install may fail due to a timeout error The secondary shell is any shell other than the configured shell in etc passwd for user root in etc profile profile or bash_profile 54 Other things to know Table 1 24 Symantec Management Platform 7 1 MP1 Release Notes Things to know about UNIX Linux Mac continued Installing the Symantec This is due to a defect in the dynamic linker on the HP UX TECH42006 Management Agent for 11 00 computer You need to apply the appropriate patch UNIX Linux and Mac on an HP UX 11 00 computer produces a Memory fault coredump error Daemons running on Mac This is asystem limitation caused by Mac OS 10 6 OS design TECH47689 10 6 in root bootstrap and can t be overridden This limitation may affect context cannot execute commands that are executed by SWD SMF tasks or Script commands using the nohup tasks utility Managed and quick software Managed and quick software deliveries that contain atar bz2 TECH137859 deliveries may fail on some or bz2 related command line may fail on some HP UX HP UX systems systems Trailing slash is required for A package server configuration has an Alternate Download N A an alternate download location for a Linux package server Location option With a Linux package server you can set this option with a Windows style path It is then converted to UNIX style so that C path becomes path However for p
42. job item that followed the reboot task tried resume after a reboot task to execute immediately instead of waiting until after the reboot Users could select software In the Quick Delivery Task dialog box the software N A resources form the Quick resources that were listed in the software resource Delivery Task dialog box that drop down were not scoped Consequently a user can select they did not have permission software resources when they did not have permission to to view view those resources Unable to modify a software If you tried to edit a software package on a French console N A package using a French everything was grayed out and you could not change the console settings A software resource was not In the Software Catalog when the name version or N A updated when key values company of a software resource was changed the resource were changed key of the software resource was not updated with these new key values Changes to software package With a Managed Software Delivery when the contents of a N A did not get downloaded by software package changed the Software Management the Software Management Framework agent did not download the new files before a Framework agent subsequent execution of the policy Export of a software package When a software package is exported any files that were N A can sometimes fail within the root directory of the package were being created as software installation files which is no
43. le the task to run in the future the task is not identified by the description until the task runs A Quick Delivery task does If you deliver an EXE with a Quick Delivery task and you N A not execute in hidden mode select Hidden in the Display window drop down list on the for an EXE Run Options tab of the Advanced options the task may not get executed in the hidden mode Whether the installation is hidden depends on whether the EXE obeys the request to hide the installation Symbolic links are lost if To preserve symbolic links do not unzip or repackage these N A TAR TAR GZ TAR Z packages are unzipped or repackaged on a Windows computer packages on a non UNIX computer Table 1 23 Things to know about Network Discovery Using Connection Profiles Network Discovery tasks use Connection Profiles to configure the protocols that are used to communicate with network devices HOWTO09348 Table 1 23 Symantec Management Platform 7 1 MP1 Release Notes 53 Other things to know Things to know about Network Discovery continued Importing MIB files on HOWTO9709 Symantec Management Platform 7 0 Symantec Management DOC1740 Platform Security Privileges Scheduling a Network If you schedule a Network Discovery task to run ona N A Discovery task recurring basis you won t be able to stop that task unless you either delete the task or cancel the schedule by deleting the next scheduled oc
44. location where it was extracted Uninstall leaves many files and folders After you uninstall the Symantec Management Platform products many files registry keys and values and directories are not uninstalled You can remove these items with the SmpZap command line utility The Article ID link accesses a knowledge base article with instructions for using this utility and with the utility s files attached TECH42647 Table 1 3 Known Issues for Notification Server Users in AD Distribution Groups are imported and are able to log on to NS server Users in the Distribution Groups should not be able to log on to the Symantec Management Platform server with Symantec Supervisors access rights To correct this situation when importing you should filter out the Distribution Groups and import only Security Groups When doing the Authentication and Authorization check for a user if the user is found only in Distribution Group deny access to the NS server This issue will be fixed in a subsequent release N A Symantec Management Platform 7 1 MP1 Release Notes 16 Known issues Table 1 3 Known Issues for Notification Server continued Unable to assign permissions In a non English environment you cannot give a role N A to a role in a non English additional permissions other than read The workaround environment is to click the Advanced option in the Security Role Manager and
45. lt after upgrade to PPA menu and reset all settings SP4 7 0 7416 When creating or editing The asterisks appear as the password is entered but after N A Credentials or a Profile the that when the password field is displayed the field is empty password fields are leit blank This happens when the password field is displayed in the no asterisks appear profile manager or the credential manager PPA CacheManager is The original issue was fixed However now Monitor Metrics TECH153674 deleting its internal state may time out while PPA retrieves data petore i gets fresh data from To ensure that cache data is accurate configure your NS which causes empty q N ie metrics including setting proper polling intervals to cache data when NS server I i account for possible server downtime restarts 2008R2 x64 Impossible to You must enable WCF Activation to allow for using protocols TECH140507 perform monitoring using WML HTTP SNMP protocols because it fails to resolve credentials from Credential Manager with Inner exception other than HTTPS Known issues Table 1 8 24 Symantec Management Platform 7 1 MP1 Release Notes Known Issues for Credential Manager Connection Profiles and the Pluggable Protocols Architecture continued WMI WSMAN and other monitoring plug ins become unavailable if multiple web service identities are used You must ensure that you remove multiple identities if you cho
46. me and both policies had detection rules the detection rules for both policies ran at the same time This caused issues if the detection rule of one policy was checking to see if the software of the other policy was installed N A Add button for transforms was disabled in MSI Command Line Builder window When adding a command line in MSI Command Line Builder for a package that was added using Access package from a directory on the Notification Server the Add button for adding a transform was disabled N A A legacy software delivery failed if you selected the Run with rights option When the Run with rights option within a Legacy software delivery policy was set to Specified user the password was encrypted incorrectly and this caused the execution of the program to fail N A Unable to change the default time that a Managed Software Delivery policy ran before it terminated With a Managed Software Delivery policy it was not possible to change the default maximum execution time of 30 minutes You set the execution time in the Advanced options dialog box on the Results based actions tab in the Terminate after option N A Invalid cast in SMFAgent If you were tracking down the memory leak and disabled N A caused crash when OLE the OLE Automation string cache by setting the system Automation string caching variable OANOCACHE 1 and then restarted the computer was disabled your computer cras
47. nect articles altiris endpoint management migrations and upgrades 71 Symantec Management Platform 7 1 MP1 Release Notes System requirements System requirements Installing The recommended system requirements vary depending on the size of the environment The size of the environment also affects how you configure the platform For more information see the IT Management Suite Planning and Implementation Guide m Symantec Management Platform 7 1 m Symantec Management Platform 7 1 requires Windows Server 2008 R2 64 bit Service packs to Windows Server 2008 R2 are not supported m Adobe Flash You must install Adobe Flash for the Topology Viewer control to function correctly If you are running Notification Server in secure mode HTTPs ensure that you have Adobe Flash installed For details please see TECH46641 Refer to the IT Management Suite Planning and Implementation Guide for details Known issues The following are known issues for this release If additional information about an issue is available you can click the corresponding article link to read it For the most up to date information latest workarounds and other technical support information for this product see the Technical Support knowledge base The known issues are separated into the following components m Symantec Installation Manager Table 1 2 m Notification Server Table 1 3 m Task Server Table 1 4 See the Technical Support knowledge bas
48. not detected during a Software Discovery scan always detected or by the detection rule of a Managed Software Delivery policy Because the software was not detected it was sometimes reinstalled although it was already installed and functional SSH keys were not migrated If you upgraded from Notification Server 6 x or Symantec N A with an upgrade Management Platform 7 0 SSH keys for connecting to client computers were not migrated The SSH keys are now migrated with the migration wizard Table 1 18 Symantec Management Platform 7 1 MP1 Release Notes 45 Other things to know Fixed Issues for UNIX Linux Mac continued The Symantec Management Previously in some cases when you attempted to add N A Agent Push Install page now computers to the grid a message Data Could Not Be Loaded lets you load computers appeared reliably Unspecified Dataloader If this error occurs incorrect or incomplete information N A Exception encountered for about agents or packages may be stored This is a known event data class AeX SWD issue for this release N A Package error message is logged to NS log during plug ins rollout The Symantec Management The Symantec Management Console did not provide a way TECH41981 Console did not provide a to purge old Audit Inventory information from the database way to purge old Audit Inventory information from the database The Purging Maintenance The Purging Mai
49. nt Console The enhanced console views use Silverlight technology and do not support IME input in text boxes This is a known limitation of Silverlight in windowless mode Adobe Flash Player 10 The Adobe Flash Player plug in for Internet Explorer is required for the Resource Association Diagram in the Asset Management Suite When you upgrade from Symantec Management Platform 7 0 you can migrate all of the data in the 7 0 Configuration Management Database CMDB Because the 7 0 database is compatible with Symantec Management Platform 7 1 you can connect to an instance of the database to migrate the data Symantec recommends that you connect to the 7 0 database during installation You can connect to the database on the Database Configuration page in Symantec Installation Manager However the following Notification Server data is not stored in the database and must be migrated separately Notification Server security settings and some general settings You can migrate these settings with the Altiris Notification Server Migration Wizard Windows Server user accounts You must recreate the user accounts on the new computer Some solution specific files and settings You must manually move some solution specific files and settings Hierarchical relationships If you use hierarchical relationships you must recreate them and enable replication For more information about upgrading see the documents at https www secure symantec com con
50. nt system with the software installation file name This issue results in a failing installation of the software on client systems For manually created packages containing rte files replace the SIFNAME token with the appropriate file name TECH46206 You cannot use an upgrade policy to upgrade the Symantec Management Agent for UNIX and Linux to version 7 1 from version 6 2 1378 on HP UX computers with IPv6 enabled The simplest way to work around this issue is to upgrade to Symantec Management Agent 7 1 using the Push installation method Alternatively you can disable IPv6 on the target computer TECH42029 27 28 Symantec Management Platform 7 1 MP1 Release Notes Fixed issues Table 1 10 views Known Issues for Symantec Management Console enhanced console Silverlight does not support IME input The enhanced console views use Silverlight technology and do not support IME input in text boxes This is a known limitation of Silverlight in windowless mode N A Software metering is not enabled automatically This issue occurs when you are working in Symantec Management Console gt Manage gt Software To meter software you must manually identify the software program that you want to track In certain cases you see a warning that instructs you to enable metering Note that you can only meter software if you have Inventory Solution CMS SMS or ITMS installed N A Drag and dr
51. ntenance page only allowed the purging of TECH41488 page did not let you purge _ legacy Notification Server 6 x saved reports It did not data from Notification Server provide the ability to purge Notification Server 7 0 data 7 0 reports snapshots When the ULM Agent was If no absolute path was allocated the execution of N A upgraded from Unix Agent commands under the agent s environment would fail 6 2 to ULM Agent 7 0 SP4 on AIX systems the PATH variable had no defined value paths in the agent s environment Other things to know The other things to know about this release are separated into the following components m Symantec Installation Manager Table 1 19 m Notification Server Table 1 20 m Task Server Table 1 21 Other things to know 46 Symantec Management Platform 7 1 MP1 Release Notes m Software Management Framework Table 1 22 m Network Discovery Table 1 23 m UNIX Linux Mac Table 1 24 Table 1 19 Things to know about Symantec Installation Manager Two migration package files The migration wizard installation package is installed at N A include the word silent in Program Files Altiris Symantec Installation their name Manger MigrationPackage The MigrationPackage folder contains four files Two of these files include the word silent in their name Use the migration package files that do not contain the word silent to install the migration wizard Command for
52. oded with security checks every time that a new security context is requested In the case of the Licensing Refresh policy this is happening more then a 1000 times a minute This is causing issues by overloading the AD N A Messages that contain signs are now logged correctly Previously the Symantec Management Agent sometimes crashed when it attempted to log a message that included a sign This issue was caused by the sign not being escaped correctly N A The Agent Push page now operates reliably Previously the Agent Push status grid failed to load correctly when two push events were present for the same computer with the same _eventTime This issue effectively disabled the entire push functionality N A Multiple Active Directory security and distribution groups with the same name are now supported Windows 2003 domains allow multiple groups security and distribution type to have the same name within different parts of the AD tree Previously if these duplicate groups were present AD connector would fail to import them TECH140499 36 Fixed issues Table 1 12 Symantec Management Platform 7 1 MP1 Release Notes Fixed Issues for Notification Server continued Package changes in a Previously changes to replicated packages could take 24 N A hierarchy environment are hours to trickle down During this time the package was not now reflected at child available to site se
53. ometime occurred when files inside a package on a package not match the current server were modified by an out of scope operation such as snapshot a virus scanner updating them Those files were given a file date that was greater than what was expected in the snapshot for that package The Symantec Management Previously on some operating systems the Agent version N A Agent now correctly shows was not reliably reported to Basic Inventory so did not the Agent version appear in the Resource Summary page in the Resource Manager NSE priority is now Previously the NSE priority was ignored when an NSE was N A recognized and handled correctly delivered to Notification Server causing an unacceptable delay in the delivery of critical alerts Table 1 12 Symantec Management Platform 7 1 MP1 Release Notes 33 Fixed issues Fixed Issues for Notification Server continued A warning is displayed when Site services such as package server and task server require N A you attempt to assign any certain conditions to be met to work correctly on IIS7 site service to an IIS7 The following conditions must be met computer m IIS6 compatibility modules are installed to allow creating virtual directories m Thedefault Web site works in the Classic NET Application Pool mode The warning message alerts you to the additional configuration requirements and gives you the option to proceed or cancel the site se
54. op does not work with organizational groups and organizational views This issue occurs when you are working in Symantec Management Console gt Manage gt Computers Currently you cannot drag and drop organizational groups onto organizational views N A Fixed issues The fixed issues are separated into the following components m Symantec Installation Manager Table 1 11 m Notification Server Table 1 12 m Task Server Table 1 13 m Software Management Framework Table 1 14 m Data Connector Table 1 15 m Network Discovery Table 1 16 Symantec Management Platform 7 1 MP1 Release Notes Fixed issues m Credential Manager Connection Profiles and the Pluggable Protocols Architecture Table 1 17 m UNIX Linux Mac See Table 1 18 on page 43 Table 1 11 Fixed Issues for Symantec Installation Manager Unable to add optional If you installed optional components docs languages and N A components to an migration to a server and then attempted to create an installation package if installation package on that server you could not add those components were already components installed on server Unable to uninstall a product If you do not have the latest version of Symantec Installation N A without updating Symantec Manager installed you could not uninstall any product Installation Manager to the without first installing the latest version of Symantec latest version Installation
55. ose a custom Web site TECH142631 Table 1 9 Known Issues for UNIX Linux Mac ULM Agent 7 0 4541 After you make a timezone change on a UNIX Linux Mac TECH153660 incorrect time isreturned by client the change may not affect running services until N A the agent after manual after you restart the client system change of timezone on client systems Managed delivery with Linux Currently the ULM agent does not support upgrade of RPMs N A rpm upgrade doesnot work As a workaround uninstall the old rpm using Managed Delivery first and then perform a new rollout Active user change Currently the ULM agent does not support user based N A notification does not work in policies so a policy is not executed on user login Schedule ULM type At user login is supported but for the Mac platform only Altiris Linux agent push As ULM supports only event based status reporting the N A status reports success after last successful status is sometimes shown while the rollout the client installation fails has failed The Remote install finished Success status indicates a fully successful installation Clients with unsupported If an Apache server is configured on a Linux desktop N A OSes are listed as PS candidates computer with the ULM agent installed it may appear as a suitable candidate for package server However because Apache is not bundled with Linux desktops RedHat SUSE Symantec does not officially suppo
56. ou install one or more solutions individually without installing the full suite first then the enhanced views do not appear A getting started guide for users who have installed one of the listed products is available at the Symantec documentation Web site ITMS Enhanced Console Views Getting Started Guide General installation and upgrade information You use Symantec Installation Manager to install Symantec Management Platform and all of the products that run on the platform You also use Symantec Installation Manager to install updates apply licenses and repair installations Refer to the following guides as needed for detailed information about planning implementation and migration m IT Management Suite Planning and Implementation Guide m IT Management Suite Migration Guide v6x to 7 1 11 12 Symantec Management Platform 7 1 MP1 Release Notes General installation and upgrade information IT Management Suite Migration Guide v7 0 to v7 1 The following third party plug ins are prerequisites for Symantec Management Platform 7 1 Sun Java Runtime 6 Java JRE is required for LiveState and Altiris Package Conversion Java JRE is also required on any computer that remotely accesses the Symantec Management Console when the Software Library is used as the package source Microsoft Silverlight 3 0 Silverlight is required for the deployment portal of Deployment Solution and the First Time Setup page in the Symantec Manageme
57. package were not N A Agent now reliably downloaded to an agent if the agent had already downloaded downloads any new files that the package previously Once a package had been have been added to a package downloaded to an agent the agent was not getting any before running it updates to that package properly when the package was run at subsequent times Performance enhancement Previously when you performed a Managed Software N A Notification Server no longer Delivery rollout the Domain Controller received a large sends multiple Kerberos number of Kerberos TGT ticket granting ticket requests ticket requests to the Domain This sometimes caused the DC to stop responding to other Controller clients on the network that were trying to map network drives which also requires a TGT from the KDC Item state sizes are now The Item state size is now controlled by the N A configurable and can be CoreSettings config setting ItemStateMaxSizeInKB The limited to a reasonable size default is 65536 64MB You cannot create or save an item that exceeds the maximum size Previously the item framework allowed the Item State size to grow in an unconstrained manner These large items could get too large to be loaded and could cause other issues The Resource Explorer Previously in some scenarios the Summary page failed to N A Summary Pages now operate correctly open for a newly discovered resource Table 1 12 Symantec Management Plat
58. play the Symantec Management Agent in the system tray icon in the system tray on the client computer However on Windows 7 computers the Symantec Management Agent icon does not appear in the system tray Attempting to add Data If you create a new resource type left pane Settings gt TECH46224 Classes to a new Resource Notification Server gt Resource and Data Class Settings gt Type sometimes fails with a Resource Types gt Asset Types then right click and select script error New gt Resource Type and then in the Resource Type Edit page click the Add Data Classes option a script error message is displayed Note that you must have CMDB Solution installed to access the New Resource Type page This issue is related to your Internet Explorer browser configuration which is preventing the necessary ActiveX control from loading To enable the data class picker the AexTreeCtrl ActiveX control to load successfully you need to enable Automatic prompting for ActiveX controls under the Internet Explorer security settings Package Replication Solution Package Replication Solution will not work on Notification TECH41330 will not work on Notification Server 7 1 Server 7 1 because the package replication rules created using this solution on Notification Server 6 0 SP3 cannot be upgraded to the Replication Rules equivalent that exists in Notification Server 7 1 Errors appear when you attempt to use the package replication import
59. racters that are The Notification Server error appeared for password N A valid as AMT password characters were not accepted in the Altiris AMT credential dialog containing some special characters This issue is fixed Table 1 17 PPA used to install some files into default location when Symantec platform is installed into custom path Symantec Management Platform 7 1 MP1 Release Notes Pluggable Protocols Architecture continued If you installed Symantec platform into custom installation path such as drive letter somecustomfolder altiris still certain files were found in the default C Program Files Altiris Altiris Agent Agents Pluggable Protocols Agent folder Ideally all the files and folders should install into custom installation path N A 43 Fixed issues Fixed Issues for Credential Manager Connection Profiles and the Now you can specify valid certificate file to WS MAN protocol in Connection Profile settings By default Windows generates a certificate with cer extension while Connection Profile dialog did not accept such extensions This issue is fixed N A Memory Leaks were observed in Windows 2008 after discovering 500 devices After discovering 500 devices memory leaks were observed in Windows 2008 After few days the CPU would stop responding N A EqualLogic inventory task runs successfully but inventory was not displayed EqualLogic device inventory was not displ
60. rcial computer software as defined in FAR 12 212 and subject to restricted rights as defined in FAR Section 52 227 19 Commercial Computer Software Restricted Rights and DFARS 227 7202 Rights in Commercial Computer Software or Commercial Computer Software Documentation as applicable and any successor regulations Any use modification reproduction release performance display or disclosure of the Licensed Software and Documentation by the U S Government shall be solely in accordance with the terms of this Agreement Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com Printed in the United States of America 10987654321 Technical Support Symantec Technical Support maintains support centers globally Technical Support s primary role is to respond to specific queries about product features andfunctionality The Technical Support group also creates content for our online Knowledge Base The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion For example the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates Symantec s support offerings include the following m Arange of support options that give you the flexibility to select the right amount of service for any size organization m Telephone and or Web based support t
61. roper conversion a trailing slash is required If the trailing slash is missign as in C path the path is not converted correctly Symantec Management Platform 7 1 MP1 Release Notes 55 Documentation that is installed Table 1 25 Documentation that is installed The product installation includes the following documentation Help Information about how to use this product Helpiis available at the solution level and at the suite level This information is available in HTML help format The Documentation Library which is available in the Symantec Management Console on the Help menu Context sensitive help is available for most screens in the Symantec Management Console You can open context sensitive help in the following ways m The F1 key when the page is active m The Context command which is available in the Symantec Management Console on the Help menu Symantec Management Platform Help Information about how to use the Symantec Management Platform The Documentation Library which is available in the Symantec Management Console on the Help menu Symantec Management Platform User Guide The user guide in PDF format The Documentation Library which is available in the Symantec Management Console on the Help menu or the Symantec Management Platform Documentation page Note For details about configuring security please refer to Setting up Symantec Management Platform sec
62. rt running PS on Linux desktop computers Table 1 9 Symantec Management Platform 7 1 MP1 Release Notes 25 Known issues Known Issues for UNIX Linux Mac continued Keys generation for depot Some ULM software packages not containing architecture N A files is broken Only the and supported OS version information may be detected package name is available during import as the same package oe ip ised oss during As a workaround rename one of the conflicting packages the import process without any OS name or architecture Managed delivery policy does After software is delivered in archived format the ULM N A not detect already installed software when it is delivered in archived format agent cannot track the installed software but can only track the archived package Software is only marked as uninstalled after you generate the uninstall type command for the same software package and schedule it to the client To execute the uninstall policy successfully exit code 0 the software must be removed from SMF Edit the command manually to uninstall the software HttpdIntegration does not properly parse Apache config file with SSL and custom Known limitations exist on supported Apache configurations for the computer that is intended as a package server candidate Please avoid using complex Apache configurations on such computers N A HttpdIntegration does not use apache_config_ location p
63. rvers and therefore did not make it to package servers ina endpoints When package folder content has been modified reasonable time once the parent has replicated the package the child s Notification Server s package server will reflect the changes the next time the agent updates its configuration Symantec Management Previously you were unable to install Symantec Management N A Platform installs correctly on Platform on non English operating systems This was due international operating to a localization issue in the MSI file systems Spanish French German etc LDAP queries are now The previous method of importing groups was very N A filtered to explicitly request inefficient as the LDAP query simply requested objects of the groups that the import a specific type and then filtered the results If Active rule is configured for Directory contained a large number of groups some queries caused Out of Memory exceptions The LDAP query method has been modified to explicitly request the groups that the import rule is configured for This results in speed improvements lower CPU and memory requirements and improved scalability The Delta Update schedule Previously only the Complete Update schedule checked for N A now detects circular circular references in filters Circular references in filters references in filters and were not detected or handled by the Delta Update schedule cancels the update if This sometimes caused delta updates
64. rvice rollout process The Search feature now Previously if you attempted to search on a custom SQL N A operates correctly on custom report and did not specify any search text the Edit report SQL reports page appeared Only the user created reports were affected The predefined reports were not affected Resources are now merged Previously in some cases the GUID synchronization at the N A correctly when duplicate child Notification Server failed and the resource flip flopped GUIDs are created in between two GUIDs When the resource flip flopped both Hierarchy replication GUIDs were blacklisted including the currently active one The result was that the affected agent cannot communicate with the Notification Server Attempt was made to create a new resource for the blacklisted item but was given the same GUID again In the NS Configurator the Previously the default values displayed in the description N A default values in the fields for the following items did not match the actual description fields are now default values Correct m MaxConCurrentConfigRequests m ReplicationProcessorActivityInterval m ReplicationMaxJobThreadCount m ReplicationMaxEventRows The reporting grid now Previously when you created a report based on a raw SQL N A supports the column names query and named one of the columns as a number none of that are integers the data in that column was displayed Partitioned resources can Previously partitioned re
65. s such as Windows 7 or Windows Vista Ultimate SP2 N A 20 Known issues Table 1 4 Symantec Management Platform 7 1 MP1 Release Notes Known Issues for Task Server continued Task Server Task runs even If you create a task and uncheck the option Allow other N A though Allow other tasks to tasks to run whilrunning this task other tasks can still run while running this task run is checked Changing the tickle port in If you change the tickle port under Site Server settings or config and UI does not cause in the config from the default of 50123 the change is not the tickle port to actually made The server will continue trying to open 50123 which change causes unable to connect to tickle server errors in the log Task Server needs to be When you create a new database you need to restart task TECH45090 restarted after a new server Altiris Object Host Service from the Windows database has been created service console This is required to make the previously scheduled PM import task run Tasks that are contained When you migrate a job from 6 0 to 7 1 you also need to N A within jobs must be migrated separately migrate the associated tasks The tasks that are included in the job are not migrated automatically with the job Table 1 5 Known Issues for Software Management Framework Quick Delivery tasks failto If you create a Quick Delivery task and the task times out
66. se command from a corrupted console Track role deletion is now on With Symantec Management Platform 7 0 SP5 N A by default SyncRoleMembershipExactlyDuringReplication and TrackRoleDeletionForHierarchy were added to CoreSetting config With Symantec Management Platform 7 1 TrackRoleDeletionForHierarchy was removed from ConeSetting config The functionality of TrackRoleDeletionForHierarchy is now on by default If you want to turn off track role deletion contact technical support Unable to roll out the During installation of the Symantec Management Platform N A Symantec Management products a Use SSL for accessing management platform Agent when SSL is used to option appears on the Notification Server Configuration access the platform page If you select this option then you must install a self signed certificate on your client computers before you deploy the Symantec Management Agent to these computers You can use an Active Directory group policy to install the certificate before the agent roll out Table 1 21 Symantec Management Platform 7 1 MP1 Release Notes Things to know about Task Server 51 Other things to know Pop up dialog box is blank For Notification Server to run properly you must be able N A when selecting Edit New icon to install or be prompted to install ActiveX objects If your on Update summary data IE settings prevent the ActiveX control from running you dialog
67. setting up the To set up the IIS required settings on the server before you N A required IIS settings install the Symantec Management Platform products you can run the following command from the command prompt ServerManagerCmd exe install Web WebServer AS Web Support Web Mgmt Compat Web Asp NET HTTP Activation NET Non HTTP Activ User requirements for If the logged on user is not a member of the Local TECH41187 migrating Notification Server Administrator group the data migration wizard does not data to Symantec work Management Platform 7 1 Installation requirements for You cannot install Symantec Installation Manager if the TECH41182 installing Symantec computer does not have a Temp folder Installation Manager Modify option on the The ability to modify an installation is not supported in the TECH41306 Installed Products page is current release of Symantec Installation Manager disabled Number of applied licenses You cannot reduce the number of licenses that are applied TECH41584 cannot be reduced to a product Symantec Installation Symantec Installation Manager does not support license TECH41323 Manager rejects some 6 x licenses files that contain multiple certificates Table 1 19 Symantec Management Platform 7 1 MP1 Release Notes 47 Other things to know Things to know about Symantec Installation Manager continued Maximum computer name length for the Notification Server The maximum length of
68. sources can be deleted by any user N A now be deleted only by users who have appropriate security roles There was no check on the user s security permissions This presented both an administration threat as resources can be lost from the console and a security threat as an unregistered user can attack all partitioned resources 34 Fixed issues Table 1 12 Symantec Management Platform 7 1 MP1 Release Notes Fixed Issues for Notification Server continued Hierarchy Rules now have For Replication rules with System attributes set specific N A read only sections where controls instead of whole sections are disabled This also appropriate allows links to the resources and data classes to be clickable but prevents modifications For Relocation rules the Verification section is hidden Previously all sections of hierarchy rules were editable even for the predefined rules that had System attributes set New languages that were Previously the new languages that were introduced in IE8 N A introduced in IE8 are now were not supported and were not defaulting back to standard correctly displayed in the EN US No text strings were displayed in the console Only Symantec Management the icons were visible Console This issue affected the following languages m English India en IN m English Malaysia en MY m English Singapore en SG The Symantec Management Previously any files that were added to a
69. t correct and in some cases caused the export to throw an exception Unable to add File Inventory If you used fr FR as the IE language and you edited a N A when using fr FR as IE Language software resource on the File Inventory tab in the Software Catalog an error occurred when you tried to add a file Table 1 14 Symantec Management Platform 7 1 MP1 Release Notes 41 Fixed issues Fixed Issues for Software Management Framework continued Under certain conditions Software Discovery was not able to complete When different threads accessed the software cache at the same time the SoftwareCache xml was reset to a size of 0 which caused Software Discovery not to be able to complete N A Unable to delete a package from a Managed Software Delivery policy If you created a software resource that had a package and assigned it to a Managed Software Delivery policy and then created a new package for the same software resource disassociated the original package from the Managed Software Delivery policy and assigned the new package to the policy the old package could not be deleted It still appeared as associated to the policy Even if you removed the software resource from the policy you could not delete the package N A Table 1 15 Fixed Issues for Data Connector Now you can create an OLEDB or an ODBC Data Source in x64 Previously you were not able to create an OLEDB or an ODBC Data Source
70. tform Workflow servers are not uninstalled You have to manually uninstall Workflow servers Table 1 20 Things to know about Notification Server You must configure web controls to support ActiveX Typical error Pop up dialog box is blank when selecting Edit New icon on Update summary data dialog This is just one example of errors that can occur if Internet Explorer settings prevent the ActiveX control from running For Notification Server to run properly you must be able to install or be prompted to install ActiveX objects Otherwise you may see errors with jobs and task among other functions This is by design N A 48 Other things to know Table 1 20 Symantec Management Platform 7 1 MP1 Release Notes Things to know about Notification Server continued Take care when using the When you modify a report query using the Query Builder N A Query Builder in Basic mode in Basic mode be careful when you change the first condition of a Filter expression When you change the first condition the operator drop down list reloads its contents You might need to re select the correct operator to successfully resolve the report query Note that such unresolvable filter expressions are shown as Blue in the Query Builder You cannot export a policyto When you attempt to save such a policy to a local folder N A a local folder with full with full permissions the following message is display
71. the name for the Notification Server computer is 64 characters N A Inaccurate In use count on the Product Licensing page On the Product Licensing page the In use count can display a number that is smaller than the actual number of licenses that are in use for a product if the client computers are in sleep mode or turned off N A Problems with SQL Server cause the configuration of a product to fail If there are problems with SQL Server during installation Symantec Installation Manager installs the product but the configuration of the product fails N A Relaunching Symantec Installation Manager after canceling the migration wizard opens the Optional Installs page With an on box upgrade if you don t select any of the items on the Optional Installs page and you cancel the installation when the migration wizard starts Symantec Installation Manager opens to the Optional Installs page the next time it starts To determine what products are being installed click Back to access the Install New Products page or click Next to access the End User License Agreement page N A Workflow Solution is Workflow Solution does not have its own install When you N A installed with Symantec install Symantec Management Platform Workflow Solution Management Platform gets installed Workflow servers are not When you uninstall Symantec Management Platform N A uninstalled when you uninstall Symantec Management Pla
72. tion did include commas not save correctly when any data values included commas The resulting spreadsheet contained jumbled column data When you perform an on box This is by design The Add Licenses link was removed for N A upgrade from SMP 6 x the security reasons Add Licenses link is missing Reports that contain Previously when you saved a report that contained N A non English characters now non English characters as a spreadsheet HTML or XML display correctly when they file the non English characters did not display correctly are saved in spreadsheet This issue has been resolved by correcting the UTF8 HTML or XML format encoding so that CSV files are loaded properly You can now specify araw Previously if you attempted to specify a raw SQL query as N A SQL query as the data source in an automation policy the data source for an automation policy the query was not saved correctly This issue also affected some SQL queries in filters and reports in some cases the changes that you made when editing a query were not saved 32 Fixed issues Table 1 12 Symantec Management Platform 7 1 MP1 Release Notes Fixed Issues for Notification Server continued The list of Symantec Previously the list was restricted to only 10 items andthe N A Management Agent Policies scroll bars appeared when more items were available The in the Targeted Agent list did not resize correctly and part of the p
73. to consume memory necessary until the service failed The Symantec Management Previously in some cases when you attempted to add N A Agent Push Install page now computers to the grid a message Data Could Not Be Loaded lets you load computers appeared reliably Unspecified Dataloader If this error occurs incorrect or incomplete information N A Exception encountered for event data class AeX SWD Package error message is logged to NS log during plug ins rollout about agents or packages may be stored This is a known issue for this release N A Table 1 12 Symantec Management Platform 7 1 MP1 Release Notes 37 Fixed issues Fixed Issues for Notification Server continued The Symantec Management Console did not provide a way to purge old Audit Inventory information from the database The Inv_Audit table continued to grow as resources were added To remove old and unwanted data from this table you had to follow the manual process described in the linked knowledgebase article TECH41981 The Purging Maintenance The Purging Maintenance page only allowed the purging of TECH41488 page did not let you purge _ legacy Notification Server 6 x saved reports It did not data from Notification Server provide the ability to purge Notification Server 7 0 data 7 0 reports snapshots When the ULM Agent was If no absolute path was allocated the execution of N A upgraded from Unix Agent commands under th
74. urity in the Symantec Management Platform User Guide This PDF contains updated information to help guide you through security setup and configuration Symantec Management Platform 7 1 MP1 Release Notes 56 Other information Other information Table 1 26 For more information you can use the following resources Altiris IT Management Suite 7 1 from Symantec Planning and Implementation Guide Information about capacity recommendations design models scenarios test results and optimization best practices to consider when planning or customizing ITMS IT Management Suite Planning and Implementation Guide Symantec Management Platform User Guide Information about using the Symantec Management Platform Symantec Management Platform Documentation page When setting up security see Setting up Symantec Management Platform security in the Symantec Management Platform User Guide This PDF contains updated information to help guide you through security setup and configuration Symantec Management Platform Release Notes Information about new features and important issues in the Symantec Management Platform Symantec Management Platform Documentation page Symantec Management Platform Installation Guide Information about using Symantec Installation Manager to install the Symantec Management Platform products http go symantec com sim_doc Knowledge base Articles incidents and issues abo
75. ut this product SymWISE support page Symantec Connect formerly the Altiris Juice An online magazine that contains best practices tips tricks and articles for users of this product Symantec Connect page
76. when the computer started the check sometimes did not run Option to run a Managed When a Managed Software Delivery policy was scheduled N A Software Delivery policy to run At computer startup it ran immediately when it when a UNIX Linux Mac arrived on a UNIX Linux Mac client computer computer started did now work Detection check did not work With a Managed Software Delivery policy if youinstalled N A properly for rpm packages an rpm package on a Linux client and the package was on a Linux client manually removed the detection check sometimes failed to discover that the package was removed When the detection checked failed the package was not reinstalled Unable to install software on If you used a Managed Software Delivery policy to install N A a UNIX computer after it was and then uninstall software on a UNIX computer Solaris uninstalled AIX HP UX you could then not reinstall the software with the policy Command lines were created When you imported an rpm or Sun software package from N A incorrectly for a package that a subfolder the command line for the package was generated was imported from subfolder incorrectly Mac address of Mac OS X The Inv_AeX_AC_TCPIP table did not contain the Mac N A 10 6 5 clients was not sent address for Mac OS X 10 6 5 clients because the address was not sent Software that was installed Some Mac software that was installed to the Application N A on a Mac client was not folder was
77. will see errors when working with jobs and tasks This is by design Inconsistent replication of The replication of tasks and task instances within a N A tasks in a hierarchy hierarchy has inconsistent behavior with tasks and instances sometimes being replicated immediately when the task is run but other times waiting for the hierarchy schedules to be run System Net SocketsSocketException In some cases the agent cannot register with task server N A observed while trying to preventing users from running tasks on agent computers restart the Task server For more information see services Altiris Object Host http support microsoft com kb 960718 service A window is not displayed Anew Windows 2008 security feature called Session N A when cmd exe is running in Task Manager as System even though the Show Script in a Normal Window option is selected isolation most likely causes this error Table 1 22 Things to know about Software Management Framework Terminology A list of terminology used in Software Management DOC1717 Framework Software Discovery policy By default the Software Discovery policy is scheduled to N A enabled by default run two times per week on all the computers that contain the Software Management Framework agent Java runtime required for If you do not have JRE 1 6 or higher installed you getan HOWTO9940 importing packages into the Software Management Framework error message wh

Download Pdf Manuals

Related Search

Related Contents

PDF format  取扱説明書 - スーパー工業  Philips 47PFL7409D User's Manual  EasySun II - Certificazione Energetica  Programmateur Hardi Caractéristiques : Spécifications :  User Manual  MICRON CHUCK MANUAL(J,E,C)  MCS AS5411/4V  In-Sight Micro Vision System Installation Manual  HP N1200-320 User's Manual  

Copyright © All rights reserved. Failed to retrieve file