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Networking Guide

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1. Networking Guide g A Ae al a 1 A i d l E d now you can see CV0104DVR CV0204DVR www svat com Introduction amp Important Information Introduction Congratulations on taking a step forward in protecting your valued possessions Now that you have your video security sys tem in place connecting it to the internet will allow you to view what s important to you with ease You will learn about your product and will see that you can do this on your own The fol lowing is a step by step instruction manual on how to connect your system to the internet You will be able to view your DVR and even watch previously recorded footage with the touch of a button NOTE This guide was created using a cable modem and some proce dures will be slightly different depending on your hardware Before you start lets make sure that you have everything you need to do this properly You should have these ready and con nected before beginning LJ DVR connected to a router LJ Router connected to the internet In order for this DVR system to connect to the internet it must be connected to a router If you are using a DSL internet connection the setup process is much easier if you use modem with a router inte grated in it as this will help avoid any problems connecting your DVR Please write down the model of your router in the important information section Q A PC laptop or computer that is connected to the router so you can
2. abouli blank Microsolil Inierrmel Explorer Fie Ede Yen Favorites Tools Help G wx es x E Fi Fa search slp Favortes Ti Je ce a invitee 24 dade org Note If your router is set to automatically assign an IP address to your DVR Dynamic DHCP your DVR s internal IP address may change if your DVR or router is rebooted To resolve this prob lem you need to configure your router to forward to this new address simply replace the old private IP address with the new one To avoid this problem all together you can set your router to Static LAN IP which will assign the same IP address to the DVR every time even when the DVR or router is rebooted Additional Troubleshooting press play and nothing happens You need to press STOP on the DVR first This DVR can ei ther record or view video footage It will not do both at the same time Please make sure that you press STOP before proceed ing My browser keeps freezing First make sure you have an up to date browser and that the proper ActiveX options are selected If they are you may need to re install your browser changed the settings on my DVR and it won t record now In order to confirm your new settings and to activate them you must press record can t remember my DVR s password From the live camera view make sure the DVR is not recording press STOP Then press the PAUSE button 5 times Confirm that you want to reset the DVR to fac
3. Open Internet Explorer Go to the drop down menu in the TOOLS area and select INTERNET OPTIONS A screen will open 2 Select the SECURITY tab then click on the CUSTOM LEVEL button in this tab Internet Options li General Securite Privacy Content Connections Programe RAEE Selecta Web content zone to specify its secunty settings ooo Local intranet Trusted sites Restricted sites Internet 3 This zone contame all web sites you haven t placed in other zones Security level for thie zone Custom Custom settings To change the settings click Custom Level To use the recommended settings click Default Level 3 Change the ActiveX settings to the ones seen in the im ages Confidential Security Settings Settings ey Disable Enable Prompt Py Download unsigned Actives contrals Disable Enable Prompt ry Initialize and script Actives controls nok marked as safe Disable J Enable Prompt ry Run Actives controls and plug ins Q Administrator approved eee a bel W P gt I e_ LY Download signed ActiveX controls PROMPT LY Download unsigned ActiveX controls PROMPT Q Initialize and script ActiveX controls not marked as safe PROMPT Q Run ActiveX controls and plug ins ENABLE Q Script ActiveX controls marked safe for scripting ENABLE NOTE If you do not have ActiveX installed and the previous step did
4. eyesnapp Li My Account Create Account ne The account mynamel234has been confirmed You can no agin het Password _ Be informed of new services changes to services and impo notifications by subscribing to our mailing lists Once there Goarch checking the appropriate box and clicking the Save Setting 7 Click on the Services button located on the top menu Services Br ma LAD a Pi ae Ed z ae saci oe Se eee ee ee eee Lr re ee eee Jh fri een reel ee a TAIJA i ere eed wee ei ol ree ee ede ed ei a de eee care 1 Eii Geer be en gl ees fp rani re z i Piere ee reipi hy a PA T m eee ar r pil Ihh i s iku F hemirh Hiei Ti aj aa DHS Service ls ti Lat 5 AE bbe amp Lom i 7 Rr hi r ik r C Canto Baue it aoni AE EPEE Pik EE T nee ed ae amet FF AT F ADO ee Se p Soe 23 bee E LL aoe E ni Se on I pore a i ENHE TE rr OE 2 g ET Lhe i Sot Beye ction Sah Ce te Hep fei TEE ey cere bak we ie rs brie ers bp et bee ee i err reg pe es a a a y W p E fa TE Hiiop Services Dynamic DNS VERY IMPORTANT Forwarding Outside your Network continued 8 Click on the Dynamic DNS link D DynD NS a Dynamic DNS LEN adr aie CPE os ME b Be Buwi mp am Pron haa Lense ha cars DE fur Pa woe fe CPI CEAP ie da ee ee et a 2 ee M ausa ee Pee mipi rAr ee eee ee ee ee ee EF M nn ne a eee ee ee a oe ee ee T ie ele E me lanai ee af eee ra WE
5. word Enter these on page 2 k DynDNS Lie BAERE eL Lepi Thi n iy bead Create Your DynDNS Account mre re ae a bs aie F i mi Farr ca beberle a Bech i sdh TI mn mT tes mai kina l riir Bereni aaar p ow hes rE ar i ele Aiba Poa Stl TF a a DP id m ee uA Pen es ee oe Le ee ee eh 2 oe et I Bar b Pe mim hl emi aw afl i im ee m me ee in pag he a ml di biriak Beres s ag Beri my Fe Sa ie SO a ee r E a T IFF ae oer Be a ae ris har E DS See FR Se le ee ee eed ee ee Pe ee PRIJIT LEN BES EET 1 PA a 1 ORT Oo ee oF ETIT BL mpi pei ie rt Dees eae ieee pe lmi PPF BFF piel be Fe Cie Ree eee Be tne hdl Ciediliote t i Pettis L i dws plese See Piling SES ee a FOH CE Se ld ee PLL ee OE hk EF SES TIU EEF ES CEE LE ee ONRAT rir Ereeer pi bE ue rrr 6 prin porre pin emi ame bka parian rgwdjog thn u EE i conn i Confidential 4 Do not worry about the optional information Agree to the Terms of Service by checking the boxes Click Create Ac count 5 Now check your email for the confirmation message You will need to click the link in the body of this message to ac tivate your account Ihe message may take up to 24 hours to arrive in your inbox If you cannot find the message in your inbox please check your junk spam mail folder 6 When you click the link a window will appear that displays Account Confirmed Click on the login link and enter the user name and password you created User
6. E h BF eee ba bee a Cope s ul IAH eer eee rer n Bibit Eii i Pee ee ee Pr Se ese ee Hasina ina s GRRR IH ed k tali a is Fi Hae hee a Lore het oer dhe ce ATI Oe ee eer or ee hig tsori Big s fp SO TT ot Pr Tel p gpn cede a le n Cede neu Pih mh Laii Fi m e u leami ed ep oat babam aeng ai kea Fiiair Geli ed ia oes hi P amu g ea Bee SD m re ee Se a oo ees l id maire andere min ee ee A Qe an es aal ya le ra a may Cart imm Docu reanety T tion Hana lh a jae se a A i e Berea eee oe a n Ep G iy ee ee ee ee GT Loe Ferber Roading oo 9 Click on the Get Started link located on the right menu 10 Type in a host name subdomain name We recommend you use your first name or company name 11 Choose a domain name from the dropdown menu We rec ommend using the dvrdns org suffix C DynDNS ere mm New DynDNS Hostname OOOO g k AeA Ahl bee aF Saale oe ers a Go a a a ee eee ee eF ees Parii ba ep ee Pe ee Se ee See ae el eee ee See ee ee fees ro ee Bia myriad rag w mih ni Loree map kheir omer ee piir ii Ui mbH a TE nem 5 m 7 alpa brar ra i am gy eer Oie Aen el ni ie aia i IF kimi Jard Th imi Be Se i aes ee ry LA Cres Cet bh pag ae naer et ot a eure oF eect el et BL ha anc bad cul ada wil ep ad i A ees ees a brs H aa Fr eT Pee E ee Se et eee Fa lea iis Le Confidential 12 In the IP address field type in your external IP address it may also be shown belo
7. ink for any DVR or IP camera and click on it Follow the instructions but make sure you forward the correct port number the port number assigned to your DVR The steps for your router will be similar to the following These instructions have also been created without a firewall in place If you have a firewall please consult a computer technician D LINK ROUTER You will need to enable the ports by locating the port range forwarding screen With some D LINK routers the port for warding screen is located within the Applications amp Games or Filters tab in others it is located in the Advanced Tools tab 1 Open your web browser Enter the ROUTER IP address found on page 2 in the address bar as shown below and press ENTER 2 Enter the user name admin Leave the password blank fol lowed by pressing the OK button unless you have set up a user name and password for your router Connect io 192 160 1 1 Confidential 3 Select the Advanced tab zO O o E Los 4 Select the Virtual Server tab a g 4 E j O D Link L In the Name field type in DVR LJ In the Private IP field enter the DVR s IP address Q In the Protocol field select Both This will enable both TCP and UDP Q In the Private port enter the port number you need to for ward By default this DVR is set to port 80 Use port 80 unless you have a reason to change the DVR to another port not recommended Q In the Public por
8. make the necessary changes Ihis system is not Mac compatible Your computer should have the following specifications LJ Internet Explorer Version 5 or higher If you do not have this program please go to www download com and get an updated version You can check your version of Internet Ex plorer by opening the program Go to the top menu selec tion and in the Help menu options choose About Internet Explorer The version will be displayed Q A valid and fully updated version of Windows XP mini mum Confidential Important Information Please fill in the information you receive during this installation in the areas below Model Numbers Your router manufacturer Example D Link Your router model Example DI 524 Router IP Port Example 192 168 1 101 Example 80 External IP Example 14 14 243 113 DynDNS Username Example myname 1234 DynDNS Password Example 123ABC DynDNS Domain Chosen Example dyndns org Sign In URL Example myname 1234 dyndns org Prepare your computer to view the DVR Prepare your Computer Following these steps will allow your computer to view the video Before starting to set up your network connection you have to be sure that your computer is able to view the footage from the DVR If you are running Windows XP you will most likely have this pre installed NOTE You will need to do this to any computer that you want to view the footage from 1
9. nformation area of this manual listed as ROUTER IP Open up Internet Explorer Enter enter the DVR s IP address found in Step 4 into the address bar Example http 192 168 0 100 If entered successfully a window will open up with a login screen Ihe default USER will be admin The default PASS WORD will be 1234 Connect to 192 168 1 100 1 szi camera Server User name j D admin Password tost C Remember my password The first time you logon to the DVR an ActiveX Installation window will appear Install the ActiveX control You can now view and control your DVR from inside your network You can now view and control your DVR from inside your local network Port Forwarding on Your Router Connect to the Internet Port forwarding is a necessary step that opens a path on your home business network to allow you to view your DVR video feed from outside your network over the internet There are hundreds of makes and brands of routers on the market and these instructions have been made using a D Link router Model DI 524 If you have a router that is different than shown please visit www portforward com and go to the link marked GUIDES Once on this page go to the link marked Port Forwarding Guides by Router Find your router make and model in the list of links and click on it You will see a list of various applications Find a l
10. not download it go to www download com and search for ActiveX Download the ActiveX Download Control Your computer is now able to view the feed from the DVR Prepare your DVR to connect to the Internet Prepare your DVR Next we will set up the DVR to connect to the internet and allow you to view online 1 Place the CD ROM that was included with the DVR sys tem into your computer s CD ROM drive If your computer does not automatically open the CD folder go to Start My Computer and double click on the CD ROM icon 2 Drag and drop the IPEDIT EXE program onto your desk top This program will give you the information needed to find your DVR s IP address unique location on your net work 3 Open IPEDIT EXE from your desktop Depending on your firewall settings a warning message may appear asking if you want to block or unblock this program Click Un block arsTE v TT IF i33 i i i Hetnsgk T o MIF Forti ao Wn arts HEC 0006 09 MEE TD Update Exit Tea can charpa comers pose IF oiidress of Caustay Aikhilresa Li teehee the Camere you want te eee che 25 Change foes Garowey IP additeaa end Motmesk p Bight elit bea 25 Frees Gubeit bottom of inter a Frosa Update Lo fedean the installed ACen Confidential 4 Click on the UPDATE button In the top left area of the program window you should see a set of numbers This is the IP address of your DVR Write it down in the i
11. t has its own IP address If your DSL modem has its own internal IP address it will not properly forward the necessary port You may have to configure PPPoE settings in the router to match the set tings provided to you by your Internet Service Provider ISP You may also need to configure port forwarding in your DSL modem Unfortunately many ISPs lock the ability to change settings in your modem Consult with your ISP for more information SVAT technical support cannot troubleshoot modems since changing these set tings can potentially render your modem inoperable You should also check all your network connections and go through the above steps again to make sure a configuration error was not made Dynamic DNS VERY IMPORTANT Forwarding Outside your Network Port Dynamic DNS This section will explain how to associate your IP address with an easy to remember URL domain name 1 Open Internet Explorer and type in www dyndns com DynDNS 7 g E BE THE KING IN YOUR CASTLE a On fe Po eo See a Veep Sunes Lee DPR ete Ace er Lae miN Herik ay Bere ceed E i ae Pier Lacey Pest yar ode ee F e BA EE Cortical bE 2 ee eee BPE eS See a ee Dee ee Lt Die wiat EP Emi EA 2 The instructions on creating a dynamic DNS may have changed since the writing of this guide Create a new ac count by clicking the link Create Account 3 Enter your preferred user name email address and pass
12. t re enter the port number you entered in the private port field e g 80 LY Select the Schedule to Always When complete select the Apply button located at the bot tom of the page to save your changes Port forwarding is now complete Finding amp Testing Your External IP Address Find Your External IP Test Your External IP Now you will need to find your external IP address This will Now that you know your external IP address you can perform a be the address you will be entering in order to access the DVR test to ensure your DVR is accessible from outside your network from outside your network over the internet over the internet There are many ways to find your external IP address The sim 1 Open Internet Explorer and in the address bar type in the plest way is to go to http www whatsmyip org This site will display your external IP address in the top portion of the screen Write it down on the first page marked EXTERNAL IP Your IP Address is 14 14 243 113 Confidential EXTERNAL IP address you wrote down on page 2 fol lowed by a colon and your port number default is port 80 It should similar to the following example 14 14 243 113 80 Press ENTER and your DVR s login window should pop up If it does not pop up your router is not properly for warding the necessary port This could be due to a number of problems including incorrect settings presence of a fire wall or a DSL modem tha
13. tory defaults When you restart the DVR your password will be cleared Confidential cannot switch to different cameras while playing back footage Make sure your Record Settings are set to EACH recording and not QUAD recording EACH recording will allow you to record individual channels while QUAD recording will only record the cameras in quad screen split mode can t see at night with my IR night vision camera These cameras are spec at 10 15ft in the dark If you placed these cameras outdoors in the open the night vision will be reduced as there is nothing to reflect the IR emitted from the camera To help increase the viewing capabilities add additional lighting to the area The color is off on the camera These cameras have been designed with a high resolution lens which allows you to see crisp clean images The best lighting for this system is by using incandescent lighting Other lighting ef fects will alter the color You can adjust the color of the cameras in your menu settings Camera Settings
14. w the field 13 Leave all the rest of the options as is and click Create New Host 14 Your dynamic DNS settings have been created C DynDNS rin cnet Be i oe 7 7 Service Status m bie irrar bam Eai wee La r yE e Te ror dre 7 oom Pa A Bakie Hr Pind eee Hai AP aoe aL i F 1 as Pee oe i ira ee en i LE Associating Your DVR to the Dynamic DNS Account Finalizing the Set up Now you must associate your DVR with the DynDNS account you just created This will ensure that when your external IP address changes your domain name address in the Internet Explorer Bar will remain associated with your new IP address This will ensure that you will only need to type in your domain name in order to access your DVR whether you are inside or outside of your network 1 Log on to your DVR through your computer by using ei ther the internal or external IP address 2 Click the CONFIGURATION button 3 Under the Network DVR Setup window scroll down to DDNS Account Setting Confidential 4 Make sure the ENABLE button is selected 5 Enter the username password and full domain name you configured at www dyndns com Example UserName myname Password mypassword DomainName myname dvrdns org 6 Click the OK button located in this section to save your configuration 7 You should now be able to access your DVR simply by typ ing in your domain name i e myname dvrdns org

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