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Sun Fire X4140 Server Service Manual

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1. LAN Configuration Remote Access View Event Log Reset SP Event Log C 4 Sun Fire X4140 Server Service Manual September 2010 C 2 C21 BIOS Setup Menu Screens The following figures show sample Sun Fire X4140 Server BIOS Setup Utility screens Note The screens shown are examples The version numbers and the screen items and selections shown are subject to change over the life of the product All settings are set to the optimal default at startup BIOS Main Menu Screens The BIOS Main screens provide general product information including BIOS type Processor type memory and time date The Sun Fire X4140 Server has the following BIOS Main screens FIGURE C 2 BIOS Setup Utility Main System Overview BIOS SETUP UTILITY System Date Appendix C BIOS Screens C 5 E 2 2 C 6 BIOS Advanced Menu Screens The BIOS Advanced screens provide detailed configuration information for the CPU processor IDE Hyper transport Event Log SEL ACPI LOM MPS PCI USB Remote Access and other system information Note The term BMC that may be displayed on some screens refers to the SP service processor Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about POST Power On Self Test messages and System Event Log SEL messages The Sun Fire X4140 Server has the following BIOS Advanced screens FIGURE C 3 BIOS Setup U
2. Chapter 4 Servicing Motherboard Components 4 31 10 11 12 13 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Remove the heatsink on top of the failed processor Remove the failed processor Clean off the old thermal interface material from the heatsink and processor using the supplied alcohol wipe Set the heat sink aside Place the new processor in the socket Make sure the orientation is correct Lower the pressure plate Make sure the pressure plate sits flat around the periphery of the processor Engage the lever by rotating downward and slipping under the catch Using the supplied grease syringe empty the syringe on to the processor in a star shaped pattern Smooth the grease into a thin even layer on top of the processor You can use a piece of plastic bag over your finger Orient the heatsink so that the two screws line up with the mounting studs Tighten the screws alternately one half turn until fully seated Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power su
3. Sun Fire X4140 Server Service Manual September 2010 FIGURE 4 3 Removing DDR2 DIMMs 4 1 4 6 Place the DDR2 DIMM on an antistatic mat 7 Repeat Step 4 through Step 6 to remove any additional DDR2 DIMMs Installing DDR2 DIMMs Caution Ensure that all power is removed from the server before removing or installing DDR2 DIMMs or damage to the DDR2 DIMMs might occur You must disconnect all power cables from the system before performing this procedure Tip See Section 4 1 2 DDR2 DIMM Guidelines on page 4 3 for information about configuring the DDR2 DIMMs 1 Unpackage the replacement DDR2 DIMMs and place them on an antistatic mat 2 Ensure that the ejector tabs are in the open position Chapter 4 Servicing Motherboard Components 4 7 4 8 Line up the replacement DDR2 DIMM with the connector FIGURE 4 4 Align the DDR2 DIMM notch with the key in the connector This ensures that the DDR2 DIMM is oriented correctly Push the DDR2 DIMM into the connector until the ejector tabs lock the DDR2 DIMM in place If the DDR2 DIMM does not easily seat into the connector verify that the orientation of the DDR2 DIMM is as shown in FIGURE 4 4 If the orientation is reversed damage to the DDR2 DIMM might occur Repeat Step 2 through Step 4 until all replacement DDR2 DIMMs are installed Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Slide the server int
4. 6 1 6 1 Installing the Top Cover If you removed the top cover perform the following steps to replace it 1 Place the top cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 4 mm 2 Slide the top cover forward until it seats FIGURE 6 1 3 Close the fan cover Caution If the top cover is not installed correctly and the cover is not completely closed the server will not power on FIGURE 6 1 Installing the Top Cover 6 2 Sun Fire X4140 Server Service Manual September 2010 6 2 Reinstalling the Server in the Rack If you removed the server chassis from the rack perform these steps Caution The servers are heavy Two people might be required to carry the chassis and install it in the rack E 1 On the rack ensure that the slide rails are extended 2 Place the ends of the chassis mounting brackets into the slide rails FIGURE 6 2 3 Slide the server into the rack until the brackets lock into place The server is now in the extended maintenance position FIGURE 6 2 Returning the Server to the Rack Chapter 6 Returning the Server to Operation 6 3 6 3 Returning the Server to the Normal Rack Position If you extended the server to the maintenance position use this procedure to return the server to the normal rack position 1 Release the slide rails from the fully ex
5. September 2010 3 42 Power Supply LED Reference 3 14 3 4 3 Removing a Power Supply 3 15 3 4 4 Installing a Power Supply 3 17 4 Servicing Motherboard Components 4 1 4 1 4 2 4 3 4 4 4 5 Servicing DDR2 DIMMs 4 2 411 Identifying Faulty DDR2 DIMMs 4 2 4 1 2 DDR2 DIMM Guidelines 4 3 4 1 2 1 Viewing The Memory Configuration 4 4 4 1 2 2 Single Processor Configuration DDR2 DIMM Placement 4 5 4 1 3 Removing DDR2 DIMMs 4 6 4 1 4 Installing DDR2 DIMMs 4 7 4 1 5 Installing Additional DDR2 DIMMs 4 9 Servicing the Air Baffle 4 10 4 2 1 Removing the Air Baffle 4 11 4 2 2 Installing the Air Baffle 4 12 Servicing PCle Risers 4 13 4 3 1 Removing a PCIe Riser 4 13 4 3 2 Installing a PCIe Riser 4 14 Servicing PCIe Cards 4 15 441 Sun Fire X4140 Server PCle Card Guidelines 4 16 4 4 1 1 Riser Cards 4 16 4 4 1 2 Guidelines for SGXPCIESAS R INT Z HBA Card 4 16 4 42 Removing PCIe Cards 4 17 44 3 Installing PCIe Cards 4 18 Servicing the Battery 4 19 4 5 1 Removing the Battery 4 20 4 5 2 Installing the Battery 4 20 Contents v 4 6 4 7 4 8 4 9 4 10 4 11 Servicing the Motherboard Assembly 4 21 4 6 1 Removing the Motherboard Assembly 4 22 4 6 2 Installing the Motherboard Assembly 4 24 Servicetool FRU Update Procedures 4 27 471 Updating FRU Product Information Using ServiceTool 4 28 4 7 2 Restoring Product Information From the FRUID PROM 4 29 4 73 Changing Product Information on the Motherboard Using
6. Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Open the air baffle Slide the duct off of the screws and remove the air baffle as shown in FIGURE 4 5 3 Set the air baffle aside FIGURE 4 5 Removing the Air Baffle Chapter 4 Servicing Motherboard Components 4 11 4 2 2 Installing the Air Baffle installed to prevent the system from overheating Caution When the server is in operation ensure that the air baffle is correctly 1 Install the air baffle into the chassis as shown in FIGURE 4 6 Ensure that the air baffle is aligned and fully seated in the chassis 2 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 6 Installing the Air Baffle 4 12 S
7. on page 2 4 Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 2 Optional Remove the card in the PCIe 0 riser for better access 3 Untwist the cable tiedowns to release the cables 4 Press the latch on the single headed cable and then disconnect the cable from the motherboard 5 Pull up on each of the three individual connectors on the other cable 6 Remove the fans from fan board 0 7 Disconnect each cable at Hard Disk Drive backplane by pressing down on the latch and then pulling out the connector 8 Remove the cables Do not snag the cables on the retainer above the mid wall 5 22 Sun Fire X4140 Server Service Manual September 2010 5 8 4 Installing HDD Cables in a SATA Configuration To install two Hard Disk Drive cables Disk 0 3 and Disk 4 5 in SATA configuration do the following 1 Install the disk 0 3 cable a Install the connector in the Hard Disk Drive backplane The connector is on the left from the front of the server b Route the cable down in front of fan board 0 to prevent it from blocking the air stream Lay it through the opening in the midwall opposite the other disk backplane conn
8. 6 Install the fan modules See Section 3 3 5 Installing a Fan Module on page 3 12 5 10 Sun Fire X4140 Server Service Manual September 2010 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Install the drives Note Ensure you are installing the drives in the correct drive bays 10 11 12 5 4 5 4 1 See Section 3 2 5 Installing a Hard Drive or SSD on page 3 7 Install the DVD USB module See Section 5 1 2 Installing the DVD USB Module on page 5 3 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 Servicing the Drives Backplane Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Removing the Drives Backplane 1 2 Remove the drives cage See Section 5 3 1 Removing the Drives Cage on page 5 7 Remove the two No 2 Phillips screws securing the backplane to the drives cage FIGURE 5 7 Chapter 5 Servicing Infrastructure Boards and Components 5 11 FIGURE 5 7 Removing the Drives Backplane 3 Slide
9. m Drives backplane m Front control panel light pipe assemblies Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the drives cage You must disconnect the power cables before performing this procedure Removing the Drives Cage 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 Chapter 5 Servicing Infrastructure Boards and Components 5 7 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 If you are servicing the drives backplane remove all drives See Section 3 2 4 Removing a Hard Drive or SSD on page 3 5 Note Make a note of the drive locations before removing them from the system You will need to install the drives in the correct locations when reassembling the system 3 If you are servicing
10. Do not touch the components without ESD precautions especially along the connector edges Using an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies circuit boards or PCI cards When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Following this practice equalizes the electrical potentials between you and the server Note An antistatic wrist strap is not included in the accessory kit for the Sun Fire X4140 Server However antistatic wrist straps are still included with options Using an Antistatic Mat Place ESD sensitive components such as motherboards memory and other PCBs on an antistatic mat ESD Handling Procedure 1 Prepare an antistatic surface to set parts on during the removal installation or replacement process Place ESD sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat a Antistatic bag used to wrap a Sun replacement part a Sun ESD mat part number 250 1088 a disposable ESD mat shipped with some replacement parts or optional system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Chapter 2 Preparing to Service the System 2 9 2 8 Removing
11. Processor surface Lines of thermal grease Install the plastic air flow bezel between the fans and the motherboard Install the processor heat sinks See Section 4 8 3 Installing a Processor FRU on page 4 32 Carefully connect the power distribution board ribbon cable to the motherboard Make sure it is seated properly Connect the two drive data cables Caution The drive data cables are delicate Carefully connect them and make sure that they are seated properly when servicing the motherboard 11 Install all DDR2 DIMMs in the motherboard assembly Note Only install the DDR2 DIMMs in the slots connectors from which they were removed See Section 4 1 2 DDR2 DIMM Guidelines on page 4 3 Chapter 4 Servicing Motherboard Components 4 25 12 13 14 15 4 7 4 26 Install the air baffle See Section 4 2 2 Installing the Air Baffle on page 4 12 Reinstall the PCle cards and risers See Section 4 3 2 Installing a PCle Riser on page 4 14 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on th
12. TABLE 3 4 Fan Module Status LEDs LED Color Lights when Power OK Green The system is powered on and the fan module is functioning correctly Service Required Amber The fan module is faulty The front and rear panel Service Required LEDs are also lit if the system detects a fan module fault FIGURE 3 6 Fan Module Status LEDs Sun Fire X4140 Server Service Manual September 2010 3 30 3 3 4 See Section 1 2 Sun Fire X4140 Server Chassis Overview on page 1 3 for more information about system status LEDs Detecting Fan Module Failure The following LEDs are lit when a fan module fault is detected m Front and rear Service Required LEDs m Top Fan LED on the front of the server m Fan Fault LED on or adjacent to the faulty fan module If an overtemperature condition occurs the front panel processor overtemperature LED becomes lit and a message is displayed on the console and logged by the ILOM The system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature See Section 1 3 Sun Fire X4140 Server Front Panel Features on page 1 8 for more information about identifying and interpreting system LEDs Removing a Fan Module Caution Hazardous moving parts Unless the power to the server is completely shut down the only service permitted in the fan compartment is the replacement of the fan modules by trained personnel 1 Extend the server i
13. 1 2 1 2 2 2 3 2 4 2 5 Safety Information 2 1 Required Tools 2 2 Obtaining the Chassis Serial Number 2 2 v To View Chassis Serial Number 2 3 Powering Off the Server 2 4 241 Powering Off the Server Using the Service Processor Command Line 2 5 Extending the Server to the Maintenance Position 2 5 2 6 Removing a Server From the Rack 2 7 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures 2 9 2 7 1 Electrostatic Discharge Safety Measures 2 9 2 7 1 1 Using an Antistatic Wrist Strap 2 10 2 7 1 2 Using an Antistatic Mat 2 10 2 7 2 ESD Handling Procedure 2 10 2 8 Removing the Top Cover 2 11 3 Servicing Customer Replaceable Devices 3 1 3 1 Devices That Are Hot Pluggable or Hot Swappable 3 1 3 11 Hot Pluggable Devices 3 1 3 12 Hot Swappable Devices 3 2 3 2 Servicing Drives 3 2 3 2 1 Sun Fire X4140 Server Drive Guidelines 3 2 3 22 Sun Fire X4140 Server Solid State Drive Guidelines 3 3 3 2 2 1 SSD Firmware Requirements 3 4 3 2 3 Drive Status LED Reference 3 5 3 2 4 Removing a Hard Drive or SSD 3 5 3 25 Installing a Hard Drive or SSD 3 7 3 2 6 Using Drive Fillers 3 8 3 3 Servicing Fan Modules 3 9 3 3 1 About Sun Fire X4140 Server Fans 3 9 3 3 2 Fan Module LED Reference 3 10 3 3 3 Detecting Fan Module Failure 3 11 3 3 4 Removing a Fan Module 3 11 3 3 5 Installing a Fan Module 3 12 3 4 Servicing Power Supplies 3 14 3 41 Detecting Power Supply Failure 3 14 iv Sun Fire X4140 Server Service Manual
14. 4 21 The server motherboard provides an integrated lights out Refer to the Sun Fire management ILOM service processor function which includes 4140 4240 and 4440 remote boot and remote software upgrades The service Server Diagnostics processor ILOM subsystem controls the host power and Guide for ILOM sensor monitors host system events power and environmental The SP information ILOM controller draws power from the host s 3 3V standby Refer to the Sun supply rail which is available whenever the system is receiving Integrated Lights Out AC input power even when the system is turned off Manager User s Guide Power This board distributes main 12V power from the power supplies Section 5 6 Servicing distribution board FRU Paddle card FRU Fan power boards 2 FRU Drives backplane FRU Front I O board FRU PCIe risers to the rest of the system It is directly connected to the paddle card and to the motherboard via a bus bar and ribbon cable It also supports a top cover interlock kill switch In the Sun Fire X4140 Server the power supplies connect directly to the power distribution board This board serves as the interconnect between the power distribution board and the fan power boards Drives backplane and I O board These boards carry power to the system fan modules In addition they contain fan module status LEDs and they transfer LC data for the fan modules This board includes the connectors for
15. 4 Servicing Motherboard Components 4 39 4 40 Sun Fire X4140 Server Service Manual September 2010 CHAPTER 5 Servicing Infrastructure Boards and Components gt gt This chapter describes how to replace cold swappable field replaceable units FRUs in the Sun Fire X4140 Server The following topics are covered Section 5 1 Servicing the DVD USB Module on page 5 2 CRU Section 5 2 Servicing the Fan Power Boards on page 5 4 FRU Section 5 3 Servicing the Drives Cage on page 5 7 FRU Section 5 4 Servicing the Drives Backplane on page 5 11 FRU Section 5 5 Servicing the Front Control Panel Light Pipe Assembly on page 5 13 FRU Section 5 6 Servicing the Power Distribution Board PDB on page 5 15 FRU Section 5 7 Servicing the Paddle Card on page 5 17 FRU Section 5 8 Servicing Cables on page 5 19 FRU Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow 5 1 5 1 Servicing the DVD USB Module The DVD ROM drive and front USB board are mounted in a removable module that is accessible from the front panel of the system The DVD USB module must be removed from the drive cage to service the drives backplane Note CRU This customer replaceable unit can be replaced by anyone 5 1 1 Removing the DVD USB Mo
16. 63 74 20 70 61 72 74 5f 6e 75 6d 62 65 oduct part_numbe 35 39 34 2d 35 31 33 33 2d 30 33 Oa 70 72 r 594 5133 03 pr 75 63 74 20 73 65 72 69 61 6c 5f 6e 75 6d oduct serial_num 72 20 30 38 32 39 51 41 53 30 30 33 Oa 70 ber 0829QAS003 p 64 75 63 74 20 61 73 73 65 74 5f 74 61 67 roduct asset_tag 55 4c 4c 3a 31 36 Oa 63 68 61 73 73 69 73 NULL 16 chassis 65 72 69 61 6c 5f 6e 75 6d 62 65 72 20 30 serial_number 0 36 4c 48 46 2d 30 38 32 32 42 34 30 32 59 226LHF 0822B402Y 63 68 61 73 73 69 73 20 70 61 72 74 5f 6e H chassis part_n 62 65 72 20 35 34 30 2d 37 36 31 38 24 58 umber 540 7618 X 5d 3 b7 3 b7 00 00 00 00 00 00 00 00 00 Xo RE ee ne w ave 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Remove the files you created in the previous steps rm persist mb bin dev shm product info Reboot the SP A reboot enables the SP to re read the FRUID data Changing Product Information on the Motherboard Using a File 1 Once in Escalation mode in ILOM copy the current product information from the motherboard to a file by issuing this command frutool t mb read cmm product area gt dev shm product info Edit the dev shm product info file to contain the correct serial numbers Write this file back to the motherboard by issuing this command frutool t mb write_cmm_product_area lt dev shm product info Read this file to ensure the changes have been made successfully frutool t mb read_cmm_product_area Remove the
17. Configuration PEF Event Message ip Delay d Message For PEF Action Disabled Appendix C BIOS Screens C 15 FIGURE C 22 BIOS Setup Utility Advanced IPMI 2 0 Configuration BMC Watch Dog Timer Action BIOS SETUP UTILITY ration Options BMC Watch Dog Timer Action Disabled Reset Systen P Doun HPS Revision C 16 Sun Fire X4140 Server Service Manual September 2010 FIGURE C 24 BIOS Setup Utility Advanced PCI Express Configuration DIOS SETUP TET SNS Active State Power Management IDisabledl Select Remote Access Remote Access Disabled TAGE Copyright 1985 2006 American LES EEE Appendix C BIOS Screens C 17 FIGURE C 26 BIOS Setup Utility Advanced USB Configuration USB Mass Storage Device Configuration TI Ente F1 F10 ES USB Mass Storage Reset Delay 20 Sec Auto C 18 Sun Fire X4140 Server Service Manual September 2010 FIGURE C 28 BIOS Setup Utility Advanced Error Handling BIOS SETUP UTILITY Reporting Verbosity level Maximum adjustments which can be used for detecting inconsistent and faulty hardware Activating these features on a healthy system can result in an unstable execution and are strictly for trained service personnel s use Caution Hardware Error Handling features hardware specific diagnostics and C 2 3 BIOS PCI PnP Menu Screens The BIOS PCI PnP screens allow you to set the PCI PnP Configuration The Sun Fire X4140 Server has
18. Installing a drive into the Sun Fire X4140 Server is a two step process You must first install a drive into the drive slot and then configure that drive to the server Caution Before inserting a replacement drive wait 15 seconds and verify that your monitoring administration application has detected the missing failed drive To install a drive into a Sun Fire X4140 Server 1 If necessary remove the drive fillers from the chassis The Sun Fire X4140 Server might have as many as eight drive fillers covering unoccupied drive slots 2 Determine the drive slot location for the replacement drive If you removed an existing drive from a slot in the server you must install the replacement drive in the same slot as the drive that was removed Drives are physically addressed according to the slot in which they are installed See TABLE 3 1 for drive locations 3 Slide the drive into the drive slot until it is fully seated FIGURE 3 4 Chapter 3 Servicing Customer Replaceable Devices 3 7 FIGURE 3 4 Installing a Drive 4 Close the latch to lock the drive in place 5 Do one of the following If you have hot plugged the drive Configure the drive See one of the following HBA documents For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM x64 Server Utilities Reference Manual a If you have cold plugged the drive Restore power to the server Do the procedur
19. Please include the title and part number of your document with your feedback Example Sun Fire X4140 Server Service Manual part number 820 2401 14 xii Sun Fire X4140 Server Service Manual September 2010 CHAPTER 1 Sun Fire X4140 Server Overview This chapter provides an overview of the features of the Sun Fire X4140 Server The following information is included 1 1 Section 1 1 Product Description on page 1 1 Section 1 2 Sun Fire X4140 Server Chassis Overview on page 1 3 Section 1 3 Sun Fire X4140 Server Front Panel Features on page 1 8 Section 1 4 Sun Fire X4140 Server Rear Panel Features on page 1 9 Section 1 5 Illustrated Parts Breakdown on page 1 10 Product Description The Sun Fire X4140 Server is an enterprise class two socket rackmount x64 system powered by the AMD Opteron processor packing high performance room and for growth with three PCIe slots and 16 DIMM slots into a compact 1 RU footprint The product features are listed in TABLE 1 1 TABLE 1 1 Sun Fire X4140 Server System Features Feature Description Sun Fire X4140 Server Processor AMD64 Opteron Socket F 1207 IMByte L2 cache per processor chip dual core capable Supports Single Dual and Quad core Memory 16 DDR 2 DIMM slots 8 DDR 2 DIMM slots per socket Up to 800 MHZ Ethernet ports Internal drives Removable media USB ports Service ports Cooling PCI interfaces Power me
20. Section 2 4 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Remove the PDB end of the cable a Release the latches on either side and then pull the cable straight up b Grasp each end of the connector on the motherboard and then pull straight up to disconnect from connector Caution Do not to bend the pins on the unshrouded motherboard connector 5 24 Sun Fire X4140 Server Service Manual September 2010 FIGURE 5 14 Removing the PDB Cable N MNAM N 5 8 6 Installing a PDB Cable To install a Power Distribution Board cable 1 Remove the PDB cable 2 Inspect the motherboard pin field to ensure that all pins are straight Chapter 5 Servicing Infrastructure Boards and Components 5 25 3 Open the latches on the PDB connector Ensure that the key of the cable lines up with the slot on the connector 4 Push the cable connector into the PDB connection until seated The latches should be above the conne
21. See Section 5 2 2 Installing a Fan Power Board on page 5 6 Install the power distribution board See Section 5 6 2 Installing the Power Distribution Board on page 5 16 Install the motherboard assembly See Section 4 6 2 Installing the Motherboard Assembly on page 4 24 FIGURE 5 13 Installing the Paddle Card 5 8 Servicing Cables The following topics are covered m Section 5 8 1 Removing HDD Cables in a SAS Configuration on page 5 20 m Section 5 8 2 Installing HDD Cables in a SAS Configuration on page 5 21 m Section 5 8 3 Removing HDD Cables in a SATA Configuration on page 5 22 Chapter 5 Servicing Infrastructure Boards and Components 5 19 5 8 1 5 20 m Section 5 8 3 Removing HDD Cables in a SATA Configuration on page 5 22 m Section 5 8 5 Removing a PDB Cable on page 5 24 m Section 5 8 6 Installing a PDB Cable on page 5 25 See Section 1 5 Illustrated Parts Breakdown on page 1 10 for illustrations of cables Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Removing HDD Cables in a SAS Configuration To remove Hard Disk Drive cables in a SAS configuration 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the p
22. Sun Fire X4140 Server Remote On board Integrated LOM service processor providing management e DMTF CLP based Command Line Interface CLI over SSH e Web based browser interface GUI over HTTPS e IPMI 2 0 e SNMP v1 v2c and v3 e Remote graphical access remote KVM over Ethernet Remote storage over Ethernet Operating Solaris 10 Update 4 system Solaris 10 OS with specific Sun Fire X4140 Server software components Supports e Red Hat Enterprise Linux 4 7 AS 32 bit 64 bit e Red Hat Enterprise Linux 5 3 64 bit e SUSE Linux Enterprise Server 10 SP2 64 bit e VMware ESX 3 0 3 e VMware ESXi 3 5 and ESXi3 5 e Windows Server 2003 x32 SP2 or greater Standard Edition Enterprise Edition e Windows 2008 DataCenter Other software Java Enterprise System with a 90 day trial license Refer to the Sun Fire X4140 X4240 and X4440 Servers Product Notes for additional items 1 2 Sun Fire X4140 Server Chassis Overview The Sun Fire X4140 Server is based on an all new chassis family Chapter 1 Sun Fire X4140 Server Overview 1 3 12 1 Infrastructure Boards The Sun Fire X4140 Server infrastructure boards are listed in TABLE 1 2 TABLE 1 2 Infrastructure Boards Board Description Reference Motherboard The motherboard includes processor modules slots for 16 Section 4 6 Servicing FRU DIMMs memory control subsystems and the service processor the Motherboard Integrated LOM subsystem Assembly on page
23. all DDR2 DIMMs are seated correctly in their slots If re seating the DIMM does not fix the problem remove and replace the faulty DIMM Sun Fire X4140 Server Service Manual September 2010 FIGURE 4 1 Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about DIMM System Event Log SEL messages Remind Button 4 1 2 DDR2 DIMM Guidelines Use the DDR2 DIMM guidelines and FIGURE 4 2 to help you plan the memory configuration of your server m The server has 16 slots on the motherboard in two groups that hold industry standard DDR2 DIMM memory modules m The Sun Fire X4140 Server supports the following configurations such as 2 DDR2 DIMMS 4 DDR2 DIMMS 6 DDR2 DIMMs 8 DDR2 DIMMs 16 DDR2 DIMMs fully populated configuration Any even number of DIMMs is allowed The DIMMs must be populated in pairs and the pairs must be identical in organization size and speed See FIGURE 4 2 for detailed configuration information m At minimum Branch 0 must be populated with two DDR2 DIMMS of the same density same type same manufacturing part number m For optimum performance all DIMMs controlled by a given processor should be the same capacity and all single rank or dual rank Mixed configurations are supported but could result in lower memory performance Note that all Chapter 4 Servicing Motherboard Components 4 3 supported 4GB and 8GB DIMMs are dual rank For 1GB and 2GB
24. the Motherboard Assembly on page 4 24 5 7 Servicing the Paddle Card The paddle card assembly includes the top cover interlock switch Chapter 5 Servicing Infrastructure Boards and Components 5 17 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Se Removing the Paddle Card 1 Remove the motherboard assembly See Section 4 6 1 Removing the Motherboard Assembly on page 4 22 2 Remove the power distribution board See Section 5 6 1 Removing the Power Distribution Board on page 5 15 3 Remove the fan power boards See Section 5 2 1 Removing a Fan Power Board on page 5 5 4 Remove the two No 2 Phillips screws securing the paddle card to the chassis FIGURE 5 12 5 Slide the paddle card back away from its connector on the drives backplane 6 Lift the paddle card up and out of the chassis N Place the paddle card on an antistatic mat FIGURE 5 12 Removing the Paddle Card 5 18 Sun Fire X4140 Server Service Manual September 2010 5 7 2 Installing the Paddle Card 1 Lower the paddle card into the chassis The paddle card fits over a series of mushroom standoffs in the chassis side wall Slide the paddle card forward to plug it into the drives backplane FIGURE 5 13 Secure the paddle card with two No 2 Phillips screws Install the fan power boards
25. the Top Cover The top cover and fan door are integrated Note Some field replaceable units FRUs require removal of the top cover 1 Unlatch the fan module door FIGURE 2 6 1 Pull the two release tabs back to release the door Rotate the fan door to the open position and hold it there 2 Press the top cover release button and slide the top cover toward the rear of the server about a half inch 12 7 mm 2 3 Lift up and remove the top cover 3 Caution If the top cover is removed before the server is powered off the server will immediately go into Standby mode FIGURE 2 6 Removing the Sun Fire X4140 Server Top Cover 2 10 Sun Fire X4140 Server Service Manual September 2010 Chapter 2 Preparing to Service the System 2 11 2 12 Sun Fire X4140 Server Service Manual September 2010 CHAPTER 3 Servicing Customer Replaceable Devices This chapter describes how to replace the hot swappable and hot pluggable customer replaceable units CRUs in the Sun Fire X4140 Server The following topics are covered m Section 3 1 Devices That Are Hot Pluggable or Hot Swappable on page 3 1 m Section 3 2 Servicing Drives on page 3 2 CRU m Section 3 3 Servicing Fan Modules on page 3 9 CRU m Section 3 4 Servicing Power Supplies on page 3 14 CRU 3 1 Devices That Are Hot Pluggable or Hot Swappable Some of the procedures in this section are for customer replaceable un
26. the drives as well as the interconnect for the I O board Power and Locator buttons and system component status LEDs The Sun Fire X4140 Server has an eight disk backplane Each drive has an LED for power activity fault and ok to remove This board carries the front panel USB connections from the drives backplane The board connects directly to the drives backplane It is packaged with the DVD drive as a single unit In the Sun Fire X4140 Server each riser supports two PCle cards the Power Distribution Board PDB on page 5 15 Section 5 7 Servicing the Paddle Card on page 5 17 Section 5 2 Servicing the Fan Power Boards on page 5 4 Section 5 4 Servicing the Drives Backplane on page 5 11 Section 5 1 Servicing the DVD USB Module on page 5 2 Section 4 3 Servicing FRU There are three risers per system each attached to the rear of the PCIe Risers on motherboard page 4 13 1 4 Sun Fire X4140 Server Service Manual September 2010 1 2 2 1 2 3 Dimensions The 1U chassis form factor dimensions are listed in TABLE 1 3 TABLE 1 3 Sun Fire X4140 Server Dimensions Dimension Sun Fire X4140 Server Height 44 mm 1 73 inches Width 425 5 mm 16 75 inches Depth 711 2 mm 28 0 inches Weight Minimum 13 9 kg 30 6 lbs Maximum 18 4 kg 40 6 Ibs System Cables The Sun Fire X4140 Server internal cables are listed in TABLE 1 4 TABLE 1 4 Sun Fire X4140 Server Cable
27. the flash drive from the USB port 7 AC power cycle the server Wait at least 2 minutes to let SP come up first 8 Power on the server and enter BIOS 9 Confirm following items are correct in BIOS a BMC Firmware Revision is correct on the Main page b Status of BMC is working in Advanced gt IPMI 2 0 Configuration page 10 Exit BIOS and start the operating system Using the Reset and NMI Switches Caution Do not use the Reset and NMI Dump switches unless you are instructed to do so by a Field Service engineer Sun Fire X4140 Server Service Manual September 2010 4 11 1 4 11 2 Reset Switch The Reset switch SW2 on the motherboard sends a reset order to the processors resetting the main system but not the service processor The button for this switch can be pushed by sticking a paper clip or similar object through the hole provided on the rear of the chassis NMI Dump Switch The NMI button is the center button of the row of 3 hidden recessed buttons on the back of the motherboard The button for this switch can be pushed by sticking a paper clip or similar object through the hole provided on the rear of the chassis The Non Maskable Interrupt NMI Dump switch sends an NMI order to the processors which is used by Field Service for debugging activities at the request of operating system engineers NMI can also be asserted by ILOM Refer to the Sun Integrated Lights Out Manager User s Guide Chapter
28. tray connector boards 5 4 FB DIMMs 4 6 hard drive backplane 5 11 motherboard assembly 4 21 PCI E and PCI X cards 4 17 power distribution board 5 15 server from rack 2 7 Removing a Hard Drive 3 5 required tools 2 2 S safety symbols xii sample BIOS setup screens C 5 Service Required LED 3 11 3 13 3 14 Servicing Cables 5 19 Servicing CPUs 4 30 SP recovering from a corrupt 4 37 System Power Supply Failure LED 3 14 T Top Fan LED 3 11 3 13 Index 2 Sun Fire X4140 Server Service Manual September 2010
29. you have located the server press the Locator LED Locator button to turn it off 2 Verify that no cables will be damaged or will interfere when the server is extended Although the cable management arm CMA that is supplied with the server is hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending 3 Extend the lower floor arm on the cabinet for safety if present 4 From the front of the server release the two slide release latches FIGURE 2 3 Squeeze the green slide release latches to release the slide rails Chapter 2 Preparing to Service the System 2 5 FIGURE 2 3 Slide Release Latches 5 While squeezing the slide release latches slowly pull the server forward until the slide rails latch 2 6 Removing a Server From the Rack The server must be removed from the rack to service the following components Motherboard Power distribution board Paddle card Disk cage Drives backplane Front panel light pipe assemblies Caution If necessary use two people to dismount and carry the chassis 2 6 Sun Fire X4140 Server Service Manual September 2010 To remove a server from the rack 1 Disconnect all cables and power cords from the server 2 Extend the lower floor arm on the cabinet for safety if present 3 Extend the server to the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on pag
30. 01C type Motherboard For more information see Sun Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide 820 6412 2 4 Powering Off the Server To remove main power from the server use one of the methods shown in the following table TABLE 2 1 Shutdown Procedures Shutdown Method Graceful shutdown Emergency shutdown ILOM SP CLI shutdown Use a pen or other pointed object to press and release the Power button on the front panel Pressing the power button causes Advanced Configuration and Power Interface ACPI enabled operating systems to perform an orderly shutdown of the operating system Servers not running ACPI enabled operating systems will shut down to standby power mode immediately Press and hold the Power button for at least four seconds until the main power is off and the server enters standby power mode See FIGURE 2 2 When the main power is off the Power OK LED on the front panel flashes indicating that the server is in standby power mode Caution All applications and files will be closed abruptly without saving changes File system corruption might occur See Section 2 4 1 Powering Off the Server Using the Service Processor Command Line on page 2 5 Chapter 2 Preparing to Service the System 2 3 Caution To completely power off the server you must disconnect the AC power cords from the rear panel of the server FIGURE 2 2 Front Panel Power OK LED 2 4 1 Powering
31. 1 Attach a multi port dongle cable to the server module UCP connector 2 Attach a monitor to the multi port dongle cable s video port and a keyboard to a USB connector 3 Power cycle or power on the server 4 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears 5 Select Server The Server screen appears 6 Select AST2000 LAN Configuration The LAN Configuration screen appears Sun Fire X4140 Server Service Manual September 2010 10 11 12 13 14 B 4 Select the IP Address menu item The SP s IP address appears Start a web browser and type the SP s IP address in the browser s address bar Type a user name and password as follows User name root Password changeme The ILOM SP web GUI screen appears Click the Remote Control tab Click the Redirection tab Click on the Start Redirection button The javaRConsole window appears and prompts you for your user name and password again When you are prompted type a user name and password with administrator privileges The current POST screen appears Changing POST Options These instructions are optional but you can use them to change the operations that the server performs during POST testing To Change POST Options 1 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on
32. 1 Removing the Battery 1 Remove PCle riser 0 See Section 4 3 1 Removing a PCIe Riser on page 4 13 See Section 4 4 1 Sun Fire X4140 Server PCle Card Guidelines on page 4 16 2 Using a small No 1 flat blade screwdriver press the latch and remove the battery from the motherboard 4 5 2 Installing the Battery 1 Unpackage the replacement battery 2 Press the new battery into the motherboard Install the positive side facing upward away from the motherboard 4 20 Sun Fire X4140 Server Service Manual September 2010 3 Install PCIe riser 0 See Section 4 3 2 Installing a PCIe Riser on page 4 14 4 Use the ILOM command to set the day and time Type gt set SP clock datetime MMDDhhmmyyyy or MMDDhhmmYYYY ss 4 6 Servicing the Motherboard Assembly This section describes the following procedures m Section 4 6 1 Removing the Motherboard Assembly on page 4 22 m Section 4 6 2 Installing the Motherboard Assembly on page 4 24 m Section 4 7 Servicetool FRU Update Procedures on page 4 27 You must remove the motherboard assembly to access the following components m Power distribution board m Paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the motherboard as
33. 5 15 5 6 1 Removing the Power Distribution Board 5 15 5 6 2 Installing the Power Distribution Board 5 16 Servicing the Paddle Card 5 17 5 7 1 Removing the Paddle Card 5 18 5 7 2 Installing the Paddle Card 5 19 Servicing Cables 5 19 5 8 1 Removing HDD Cables in a SAS Configuration 5 20 5 82 Installing HDD Cables in a SAS Configuration 5 21 5 8 3 Removing HDD Cables in a SATA Configuration 5 22 5 84 Installing HDD Cables in a SATA Configuration 5 23 5 8 5 Removing a PDB Cable 5 24 5 8 6 Installing a PDB Cable 5 25 Returning the Server to Operation 6 1 6 1 6 2 6 3 6 4 Installing the Top Cover 6 2 Reinstalling the Server in the Rack 6 3 Returning the Server to the Normal Rack Position 6 4 Powering On the Server 6 5 Contents vii A Connector Pinouts A 1 A 1 Serial Management Port Connector A 2 A 2 Network Management Port Connector A 3 A 3 Video Connector A 4 A4 USB Connectors A 5 A 5 Gigabit Ethernet Connectors A 6 B BIOS Power On Self Test POST Codes B 1 B 1 Introduction B 1 B 2 How BIOS POST Memory Testing Works B 2 B 3 Redirecting Console Output B 2 B 4 Changing POST Options B 3 B 5 POST Codes B 4 C BIOS Screens C 1 C1 Configuring BIOS Settings C 1 C 1 1 Using BIOS Menu Items C 1 C 1 2 BIOS Setup Screens Overview C 3 C2 BIOS Setup Menu Screens C 5 C 2 1 BIOS Main Menu Screens C 5 C 2 2 BIOS Advanced Menu Screens C 6 C 2 3 BIOS PCI PnP Menu Screens C 19 C 2 4 BIOS Boot Menu Screens C 20 C 2 5 BIOS Security
34. As the testing progresses the BIOS displays codes that you can use to interpret the status of your server The codes appear at the bottom right corner of the system s VGA screen after the self test has progressed far enough to initialize the video monitor Because the codes might scroll off of the screen too quickly to be read an alternate method of displaying POST codes is to redirect the output of the console to a serial port see Section B 3 Redirecting Console Output on page B 2 B 1 B 2 How BIOS POST Memory Testing Works The BIOS POST memory testing is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM 2 Once executing out of DRAM the BIOS performs a simple memory test a write read of every location with the pattern 55aa55aa Note This memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen Enabling Quick Boot causes the BIOS to skip the memory test See Section B 4 Changing POST Options on page B 3 for more information 3 The BIOS polls the memory controllers for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end of POST B 3 B 2 Redirecting Console Output To access the SP and redirect the console output so that the BIOS POST codes can be read remotely
35. Baffle 6 Fan Boards Chapter 1 Sun Fire X4140 Server Overview 1 11 1 12 Sun Fire X4140 Server Service Manual September 2010 CHAPTER 2 Preparing to Service the System This chapter describes how to prepare the Sun Fire X4140 Server for servicing The following topics are covered m Section 2 1 Safety Information on page 2 1 m Section 2 2 Required Tools on page 2 2 m Section 2 3 Obtaining the Chassis Serial Number on page 2 2 m Section 2 4 Powering Off the Server on page 2 4 m Section 2 5 Extending the Server to the Maintenance Position on page 2 5 m Section 2 6 Removing a Server From the Rack on page 2 7 m Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 m Section 2 8 Removing the Top Cover on page 2 11 2 1 Safety Information This section describes important safety information that you need to know prior to removing or installing parts in the Sun Fire X4140 Server Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution The covers must be in place for proper air flow Equipment damage possible gt gt 2 1 For your protection observe the following safety precautions when setting up your equipment Follow all Sun cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware S
36. DIMMs you can identify the type by counting the DRAMs single rank DIMMs have 18 DRAMs while dual rank DIMMs have 36 DRAMs Refer to the service label on the cover for DDR2 DIMM placement information Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for additional DDR2 DIMM information FIGURE 42 DDR2 DIMM Layout ATTENTION DIMMs must be installed in matched pairs and in the order shown Highest capacity DIMMs are to be located in the lowest numbered DIMM 4 1 2 1 Viewing The Memory Configuration Type the following in ILOM to view the memory configuration gt show SYS MB PO DO 4 4 Sun Fire X4140 Server Service Manual September 2010 4 1 2 2 SYS MB PO DO Targets SERVICE Properties type DIMM fru name 2048MB DDR II 666 fru manufacturer Hynix Semiconductor Inc fru version 4141 fru part number HYMP525P72CP4 Y5 fru serial number 00005092 Commands cd show Note DDR2 DIMM names in Integrated LOM messages are displayed with the full name such as SYS MB DIMM DO Single Processor Configuration DDR2 DIMM Placement If a one processor configuration is ordered the DDR2 DIMM physical memory layout requires that all memory must be located next to the installed processor working from the outside in Do not install memory on the side that does not have a processor installed Chapter 4 Servicing Motherboard Components 4 5 4 1 3 4 6 Removin
37. ET1 NET2 NET3 are located on the system motherboard and can be accessed from the rear panel The Ethernet interfaces operate at 10 Mbit sec 100 Mbit sec and 1000 Mbit sec FIGURE A 6 Gigabit Ethernet Connector Diagram lt e e gt TABLE A 5 Gigabit Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 Sun Fire X4140 Server Service Manual September 2010 APPENDIX B BIOS Power On Self Test POST Codes The system BIOS provides a basic power on self test POST during which the BIOS checks the basic devices required for the server to operate The progress of the self test is indicated by a series of POST codes This chapter explains the BIOS POST testing provides an alternate method for viewing the codes describes how to change POST options and lists the POST codes This chapter contains the following sections m Section B 1 Introduction on page B 1 m Section B 2 How BIOS POST Memory Testing Works on page B 2 m Section B 3 Redirecting Console Output on page B 2 m Section B 4 Changing POST Options on page B 3 m Section B 5 POST Codes on page B 4 B 1 Introduction The POST is a systematic check of basic system devices
38. Menu Screens C 23 C 2 6 BIOS Chipset Menu Screens C 24 C 2 7 BIOS Exit Menu Screens C 29 Index Index 1 viii Sun Fire X4140 Server Service Manual September 2010 Preface The Sun Fire X4140 Server Service Manual provides detailed procedures for removing and replacing replaceable parts in the Sun Fire X4140 Server This manual also includes information about the use and maintenance of the server This document is written for technicians system administrators authorized service providers ASPs and users who have advanced experience troubleshooting and replacing hardware How This Document Is Organized This manual contains the following chapters TABLE P 1 Sun Fire X4140 Server Service Manual Chapters Chapter Describes Chapter 1 Sun Fire X4140 Server Overview provides an overview of the system including front and rear panel features Contains illustrations showing system components Chapter 2 Preparing to Service the System describes the steps necessary to prepare the system for service Chapter 3 Servicing Customer Replaceable Devices describes the service procedures that can be done while the system is running hot serviceable procedures Chapter 4 Servicing Motherboard Components describes the service procedures for the motherboard and its associated components including installing and upgrading memory modules DDR2 DIMMs Chapter 5 Servicing Infrastructure Boards and Components describes the service
39. Off the Server Using the Service Processor Command Line You can use the service processor to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart Refer to the Solaris operating system documentation for additional information 1 Log in as a superuser or equivalent Depending on the type of problem you might want to view server status or log files or run diagnostics before you shut down the server 2 Notify affected users 3 Save any open files and quit all running programs Refer to your application documentation for specific information 4 Shut down all logical domains 5 Shut down the Solaris operating system 6 Open an SSH session 7 Log into the Service Processor 8 Type stop SYS 2 4 Sun Fire X4140 Server Service Manual September 2010 Extending the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position m Hard drives m SSDs m Fan modules m Power supplies m DVD USB module m Fan power boards un DDR2 DIMMs m PCle cards m Motherboard battery If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance position 1 Optional Issue the following command from the gt prompt to locate the system that requires maintenance gt set SYS LOCATE value fast blink Locator indicator is on After
40. Restoring Product Information From the FRUID PROM 1 In Escalation mode in ILOM view product information on the FRUID PROM that is on the Power Distribution Board PDB by issuing this command frutool t pb read cmm product area product part number 594 5133 03 product serial number 0829QAS003 product asset tag NULL 16 chassis serial number 0226LHF O822B402YH chassis part number 540 7618 XX 2 Save the entire motherboard FRUID image in case it later needs to be restored to its original state frutool r mb gt persist mb bin 3 Copy the product information from the PDB to a file frutool t pb read cmm product area gt dev shm product info 4 View the file by issuing the following command to verify the previous step was successful cat dev shm product info 5 Write the product information to the motherboard by issuing this command frutool t mb write cmm product area dev shm product info Sun Fire X4140 Server Service Manual September 2010 00000400 00000410 00000420 00000430 00000440 00000450 00000460 00000470 00000480 00000490 000004a0 000004b0 000004c0 4 7 3 00 6f 72 6f 62 72 20 20 32 48 15 58 00 6 00 64 20 64 65 6f 4e 73 32 0a 6d 0a 00 View the file to ensure that the product data has been updated in the motherboard FRUID PROM frutool r mb hexdump C egrep 000004 00 00 00 00 00 00 00 00 00 00 00 a4 70 72 pr 75
41. S password only not the ILOM password To reset a password for the BIOS access the BIOS Security screen 1 Boot the server 2 Press F2 at the Sun splash screen to enter Setup Sun Fire X4140 Server Service Manual September 2010 4 9 3 3 4 5 At the BIOS screen move to the Security Screen tab Change the password Save and Exit the BIOS The system restarts Resetting CMOS NVRAM Using a Jumper To clear the CMOS NVRAM using a jumper 1 10 11 12 Power off the server See Section 2 4 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 Extend the server into the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Locate the jumper J1802 The jumper is on the rear of the motherboard opposite side of the power supply Place the jumper on position 1 3 Power on the server and boot until message about NVRAM has been cleared Power off the server and remove AC power Remove jumper from position 1 3 and replace it back in its original location Install the top cover Se
42. Section 4 2 1 Removing the Air Baffle on page 4 11 3 Remove the PCIe cards and risers See Section 4 3 1 Removing a PCle Riser on page 4 13 Make note of the location of expansion cards in the PCle risers 4 Disconnect the power distribution board ribbon cable 5 If you are replacing the motherboard remove the DDR2 DIMMs Make note of the memory configuration so that you can install the DDR2 DIMMs in the replacement motherboard 6 Disconnect the drive data cables Caution The drive data cables are delicate Ensure they are safely out of the way when servicing the motherboard 7 Remove the processor heat sinks from the motherboard assembly 4 22 Sun Fire X4140 Server Service Manual September 2010 8 Remove the 4 screws that secure the motherboard to the bus bar Use a No 2 Phillips screwdriver 9 Loosen the green captive screw on the front of the motherboard that secures the motherboard tray to the chassis 10 Remove the plastic air flow bezel from between the fans and the motherboard 11 If you are replacing the motherboard only remove the processors as required 12 Lift the motherboard assembly out of the chassis FIGURE 4 12 Move the motherboard carefully 13 Place the motherboard assembly on an antistatic mat FIGURE 4 12 Removing the Motherboard Assembly 2 Ot p 3 ec AL Chapter 4 Servicing Motherboard Components 4 23 4 6 2 In
43. See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 6 Connect any data cables you removed to service the PCle cards 7 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 8 Installing a PCIe Riser 4 4 Servicing PCle Cards The following topics are covered m Section 4 4 1 Sun Fire X4140 Server PCle Card Guidelines on page 4 16 m Section 4 4 2 Removing PCle Cards on page 4 17 m Section 4 4 3 Installing PCIe Cards on page 4 18 Chapter 4 Servicing Motherboard Components 4 15 4 4 1 4 4 1 1 4 4 1 2 4 16 Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure Sun Fire X4140 Server PCIe Card Guidelines Riser Cards The PCI expansion system is configured using two types of riser cards Riser type 1 is used i
44. Server Service Manual September 2010 FIGURE C 36 BIOS Setup Utility Chipset BIOS SETUP UTILITY Chipset Options for NB gt NorthBridge Configuration BIOS SETUP UTILITY Appendix C BIOS Screens C 25 FIGURE C 38 BIOS Setup Utility Chipset Northbridge Memory Configuration BIOS SETUP UTILITY Bank Inter leaving Auto KOR of 1 y02 61 C Copyright 1985 2006 American Megatrends Inc FIGURE C 39 BIOS Setup Utility Chipset Northbridge ECC Configuration BIOS SETUP UTILITY ECC Mode Good v02 61 C Copyright 1985 2006 American M C 26 Sun Fire X4140 Server Service Manual September 2010 FIGURE C 40 BIOS Setup Utility Chipset Northbridge DRAM Timing Configuration FIGURE C 41 BIOS Setup Utility Chipset Northbridge VID Configuration Options 1 150 U 1 125 U 1 100 U 1 075 U 050 U 025 U 000 U 975 U 950 U 925 U 875 V 850 U 825 U 1 1 1 0 0 0 0 900 U 0 0 0 0 800 U A pyright 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 27 FIGURE C 42 BIOS Setup Utility Chipset Southbridge Configuration LPC P2P4 P2PT C 28 Sun Fire X4140 Server Service Manual September 2010 C 2 7 BIOS Exit Menu Screens The BIOS Fxit screens allow you to save changes and exit discard changes and exit discard changes or load optimal or failsafe defaults The Sun Fire X4140 Server has the following BIOS Exit screens FIGURE C 44 BIOS Setup
45. Sun Fire X4140 Server Service Manual SS 49 Sun Part No 820 2401 14 September 2010 Revision A Copyright 2010 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved npublished rights reserved under the Copyright Laws of the United States HIS PRODUCT CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF SUN MICROSYSTEMS INC USE DISCLOSURE OR EPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF SUN MICROSYSTEMS INC his distribution may include materials developed by third parties Hea Hn Sun Sun Microsystems the Sun logo Java Solaris Sun Fire 4140 Sun Fire 4240 and Sun Fire 4440 are trademarks or registered trademarks of Sun Microsystems Inc or its subsidiaries in the U S and other countries AMD Opteron and Opteron are trademarks of Advanced Micro Devices Inc Intel is a registered trademark of Intel Corporation This product is covered and controlled by U S Export Control laws and may be subject to the export or import laws in other countries Nuclear missile chemical biological weapons or nuclear maritime end uses or end users whether direct or indirect are strictly prohibited Export or reexport to countries subject to U S embargo or to entities identified on U S export exclusion lists including but not limited to the denied persons and specially designated nationals lists is strictly prohibited Use of any spare or replacem
46. Sun Fire X4140 Server Service Manual September 2010 APPENDIX A Connector Pinouts FIGURE A 1 This appendix provides reference information about the Sun Fire X4140 Server rear panel ports and pin assignments Topics covered in this appendix include m Section A 1 Serial Management Port Connector on page A 2 m Section A2 Network Management Port Connector on page A 3 m Section A 3 Video Connector on page A 4 m Section A 4 USB Connectors on page A 5 m Section A 5 Gigabit Ethernet Connectors on page A 6 Sun Fire X4140 Server Rear Panel A 1 A 2 Serial Management Port Connector The serial management connector labeled SERIAL MGT is an RJ 45 connector located on the motherboard and can be accessed from the rear panel This port is the default connection to the system console FIGURE A 2 Serial Management Connector Diagram SERIAL MGT TABLE A 1 Serial Management Connector Pins Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear to Send Sun Fire X4140 Server Service Manual September 2010 A 2 Network Management Port Connector The network management connector labeled NET MGT is an RJ 45 connector located on the motherboard and can be accessed from the rear panel This port needs to be configured prior to use FIGURE A 3 Network Management C
47. Utility Exit BIOS SETUP UTILITY Save Changes and Exit Appendix C BIOS Screens C 29 FIGURE C 45 BIOS Setup Utility Exit Save Configuration Changes BIOS SETUP UTILITY Save Changes and Exit Save conf igurat ion changes and exit setup FIGURE C 46 BIOS Setup Utility Help BIOS SETUP UTILITY General Help Select Screen ti Select Item Change Option Field Enter Go to Sub Screen Next Page PGUP Previous Page Go to Top of Screen END Go to Bottom of Screen Change Colors CTRL E from remote keyboard Discard Changes CTRL D from remote keyboard Load Optimal Defaults CTRL 0 from remote keyboard Save and Exit CTRL S from remote keyboard Exit C 30 Sun Fire X4140 Server Service Manual September 2010 Index A antistatic mat 2 10 antistatic wrist strap 2 9 2 10 B BIOS changing menu settings C 1 configuring C 1 overview C 1 POST codes B 4 POST options B 3 POST overview B 1 redirecting console output for POST B 2 sample setup menu screens C 5 setup screens summary C 3 C cable management arm 3 16 chassis mounting brackets 6 3 command setlocator 2 6 showenvironment 3 18 configuring BIOS C 1 console output redirecting B 2 corrupt SP recovering from 4 37 CRU 3 1 D DIMM guidelines 4 3 layout 4 4 drive fillers 3 8 DVD USB module installing 5 3 removing 5 2 E ejector tabs 4 6 electrostatic discharge 2 9 ESD 2 9 F Fan Fault LED 3 11 fan tra
48. X4140 Server Rear Panel Features FIGURE 1 4 shows rear panel features on the Sun Fire X4140 Server For more detailed information about ports and their uses see the Sun Fire X4150 Server Installation Guide For a detailed description of PCIe slots see Section 4 4 1 Sun Fire X4140 Server PCIe Card Guidelines on page 4 16 FIGURE 1 4 Rear Panel Features Figure Legend 1 PSUO 7 Serial Management Port 2 PSU1 8 Network Management Port 3 PCle0 9 Gbit Ethernet Ports 0 1 2 3 4 PClei 10 USB Ports 0 1 5 PCle2 11 HD 15 Video Port 6 Rear Panel System Status LEDs Locator LED Locator button white Locator LED Locator button white Power OK LED green Chapter 1 Sun Fire X4140 Server Overview 1 9 1 5 Illustrated Parts Breakdown FIGURE 1 5 shows the I O components and FIGURE 1 6 shows the power distribution and fan module components Use these illustrations and the accompanying tables to identify parts in your system FIGURE 1 5 Sun Fire X4140 Server I O Components Figure Legend 1 Top Cover 4 Hard Drives or Solid State Drives 2 Disk Cage 5 DVD USB Module 3 Left Control Panel Light Pipe Assembly 6 Right Control Panel Light Pipe Assembly 1 10 Sun Fire X4140 Server Service Manual September 2010 FIGURE 1 6 Power Distribution and Fan Module Components Figure Legend 1 Paddle Card 4 Power Supplies 2 Power Distribution Board Bus Bar Assembly 5 Fan Modules 3 Air
49. a File 4 30 Servicing Processors 4 30 4 8 1 Processor Fault Remind Button 4 31 4 8 2 Removing a Processor 4 31 4 8 3 Installing a Processor FRU 4 32 4 84 Installing an XOption Processor 4 33 Resetting Passwords and Clearing CMOS NVRAM 4 35 49 1 Overview 4 35 49 2 Resetting a BIOS Password From the BIOS Screen 4 35 4 9 3 Resetting CMOS NVRAM Using a Jumper 4 36 Recovering From Corrupt Service Processor Software 4 37 410 1 Reinstalling The Default SP Software Image From The Tools And Drivers CD 4 37 Using the Reset and NMI Switches 4 39 4 11 1 Reset Switch 4 40 4112 NMI Dump Switch 4 40 5 Servicing Infrastructure Boards and Components 5 1 5 1 5 2 Servicing the DVD USB Module 5 2 5 11 Removing the DVD USB Module 5 2 5 12 Installing the DVD USB Module 5 3 Servicing the Fan Power Boards 5 4 5 2 1 Removing a Fan Power Board 5 5 vi Sun Fire X4140 Server Service Manual September 2010 5 3 5 4 5 5 5 6 5 7 5 8 5 22 Installing a Fan Power Board 5 6 Servicing the Drives Cage 5 7 5 3 1 Removing the Drives Cage 5 7 5 32 Installing the Drives Cage 5 9 Servicing the Drives Backplane 5 11 5 41 Removing the Drives Backplane 5 11 5 4 2 Installing the Drives Backplane 5 12 Servicing the Front Control Panel Light Pipe Assembly 5 13 5 5 1 Removing the Front Control Panel Light Pipe Assembly 5 14 5 5 2 Installing the Front Control Panel Light Pipe Assembly 5 14 Servicing the Power Distribution Board PDB
50. ain BIOS type processor memory and Menu Screens on page C 5 time date Advanced Configuration information for the Section C 2 2 BIOS processor memory IDE USB PCI MPS Advanced Menu Screens on and other information page C 6 PCI PnP Configuration information for PCI PnP and Section C 2 3 BIOS PCI PnP other information Menu Screens on page C 19 Boot Configure the boot device priority hard Section C 2 4 BIOS Boot disk drives and the DVD ROM drive Menu Screens on page C 20 Chipset Chipset devices can be configured by the Section C 2 6 BIOS Chipset BIOS if applicable Menu Screens on page C 24 Security Set or change the user and supervisor Section C 2 5 BIOS Security passwords Menu Screens on page C 23 Exit Save changes and exit discard changes and Section C 2 7 BIOS Exit exit discard changes or load optimal or failsafe defaults Menu Screens on page C 29 FIGURE C 1 summarizes the BIOS menu tree See Section C 2 BIOS Setup Menu Screens on page C 5 for examples of each of these screens Appendix C BIOS Screens C 3 FIGURE C 1 Product Information BIOS Utility Menu Tree CPU Settings System Memory Settings IDE Configuration Trusted Computing USB Configuration Product Information MPS Configuration Error Handling USB Configuration Boot Settings Boot Device Priority Hard Disk Drives CD DVD Drives
51. an Fault LED on the replaced fan module is not lit 4 Close the top cover door 5 Verify that the Top Fan LED Service Required LEDs and the Locator LED Locator button are not lit See Section 1 3 Sun Fire X4140 Server Front Panel Features on page 1 8 for more information about identifying and interpreting system LEDs Chapter 3 Servicing Customer Replaceable Devices 3 13 3 4 3 4 1 342 3 14 Servicing Power Supplies Some versions of the Sun Fire X4140 Servers are equipped with redundant hot swappable power supplies Redundant power supplies enable you to remove and replace a power supply without shutting the server down if the other power supply is online and working If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper air flow in the server See Section 3 4 2 Power Supply LED Reference on page 3 14 for specific information about power supply status LEDs The following topics are covered m Section 3 4 1 Detecting Power Supply Failure on page 3 14 m Section 3 4 2 Power Supply LED Reference on page 3 14 m Section 3 4 3 Removing a Power Supply on page 3 15 m Section 3 4 4 Installing a Power Supply on page 3 17 Note CRU This customer replaceable unit can be replaced by anyone Detecting Power Supply Failure The following LEDs are lit when a power supply fault is detected m Front and rea
52. and interpreting system LEDs 6 Verify the status of the power supplies Solaris OS At the gt prompt type the showenvironment command 3 18 Sun Fire X4140 Server Service Manual September 2010 CHAPTER 4 Servicing Motherboard Components gt gt This chapter describes how to replace the motherboard and its components in the Sun Fire X4140 Server Note Before performing any of the procedures in this chapter perform the procedures described in Chapter 2 Preparing to Service the System The following topics are covered in this chapter Section 4 1 Servicing DDR2 DIMMs on page 4 2 CRU Section 4 2 Servicing the Air Baffle on page 4 10 CRU Section 4 3 Servicing PCle Risers on page 4 13 CRU Section 4 4 Servicing PCIe Cards on page 4 15 CRU Section 4 5 Servicing the Battery on page 4 19 CRU Section 4 6 Servicing the Motherboard Assembly on page 4 21 FRU Section 4 7 Servicetool FRU Update Procedures on page 4 27 Section 4 8 Servicing Processors on page 4 30 FRU Section 4 9 Resetting Passwords and Clearing CMOS NVRAM on page 4 35 Section 4 10 Recovering From Corrupt Service Processor Software on page 4 37 Section 4 11 Using the Reset and NMI Switches on page 4 39 Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers
53. ctor housing 5 Carefully align the motherboard connector to the motherboard pin field Gently press the connector down until seated If you feel significant resistance stop and check the pin alignment 6 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 5 26 Sun Fire X4140 Server Service Manual September 2010 CHAPTER 6 Returning the Server to Operation gt gt This chapter describes how to return the Sun Fire X4140 Server to operation after you have performed service procedures The following topics are covered in this chapter m Section 6 1 Installing the Top Cover on page 6 2 m Section 6 2 Reinstalling the Server in the Rack on page 6 3 m Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 m Section 6 4 Powering On the Server on page 6 5 Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible Covers must be in place for proper air flow
54. dule 1 2 Remove media from the drive Power off the server See Section 2 4 Powering Off the Server on page 2 4 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the Sun Fire X4140 Server HDD7 hard drive See Server Front Panel on page 3 3 for drives locations Release the DVD USB module from the drives backplane FIGURE 5 1 Use the finger indent in the drive bay below the DVD USB module to detach the module from the backplane Slide the DVD USB module out of the drive cage Place the module on an antistatic mat 5 2 Sun Fire X4140 Server Service Manual September 2010 FIGURE 5 1 Removing the DVD USB Module 5 1 2 Installing the DVD USB Module 1 Slide the DVD USB module into the front of the chassis until it seats FIGURE 5 2 2 Install the drive you removed during the DVD USB module removal procedure See Section 3 2 5 Installing a Hard Drive or SSD on page 3 7 for information about installing a drive 3 Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 5 Servicing Infrastructure Boards and Components 5 3 FIGURE 5 2 Installing the DVD USB Module 02 Servicing the Fan Power Boards You must remove both fan power boards to access the paddle card or to access the drives data cables in the Sun Fire X4140 Server Not
55. e FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance installing fan power boards You must disconnect the power cables before Caution Ensure that all power is removed from the server before removing or performing this procedure 5 4 Sun Fire X4140 Server Service Manual September 2010 5 2 1 Removing a Fan Power Board 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Note If you are removing the fan power boards to access the paddle card or drive cage you must remove the server from the rack See Section 2 6 Removing a Server From the Rack on page 2 7 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Remove the fan modules Note If you are replacing a defective fan power board remove only the fan modules that are necessary to remove the defective fan power board See Sectio
56. e 2 5 4 Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm CMA from the rail assembly FIGURE 2 4 The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA FIGURE 2 4 Metal Lever and Cable Management Arm Caution If necessary use two people to dismount and carry the chassis Chapter 2 Preparing to Service the System 2 7 5 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails FIGURE 2 5 A release tab is located on each rail FIGURE 2 5 Release Tabs and Slide Assembly 6 Set the server on a sturdy work surface Ba Performing Electrostatic Discharge and Antistatic Prevention Measures 2 7 1 Electrostatic Discharge Safety Measures Electrostatic discharge ESD sensitive devices such as the motherboards PCI cards hard drives SSDs and memory cards require special handling Caution You must disconnect both power supplies before servicing any of the components documented in this chapter 2 8 Sun Fire X4140 Server Service Manual September 2010 2 7 1 1 2 7 1 2 2712 Caution Circuit boards hard drives and SSDs contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards
57. e Section 6 1 Installing the Top Cover on page 6 2 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Chapter 4 Servicing Motherboard Components 4 35 13 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 14 Power on the server See Section 6 4 Powering On the Server on page 6 5 CMOS NVRAM is cleared 4 10 4 10 1 4 36 Recovering From Corrupt Service Processor Software If the SP service processor software becomes corrupted you can reinstall the default SP software image from the Tools and Drivers CD You need the following m Tools and Drivers CD m Bootable USB flash device Reinstalling The Default SP Software Image From The Tools And Drivers CD This emergency flash recovery procedure returns the SP to a default configuration The ILOM SPBIOS lt file name gt pkg file format for example ilom X4150 2 0 2 6 pkg cannot be used for emergency recovery Use the lt file name gt bin recovery image instead 1 Copy the following SP files from the Tools and Drivers CD located in the recovery directory to a USB bootable flash device SOCFLASH EXE a DOS4GW BMC Binary the SP Binary file 2 Insert the bootable flash drive into the USB port a Press F8 to get a list of the boot devices Sun Fir
58. e X4140 Server Service Manual September 2010 b Choose the USB flash boot device or a Press F2 to enter the BIOS setup screen b Choose the USB flash device as the first boot device c Save and exit FIGURE 4 15 3 Once the flash device is booted run the following command socflash p 1 lt sp binary file gt For Example socflash p 1 f gl12n bin If you want to back up the current flash content run following command socflash p 1 lt sp binary file gt b lt backup binary file gt For example socflash p 1 f gi2n bin b ilombak bin Note If you choose to back up the SP binary b lt backup filename gt you must ensure there is sufficient free space on the USB flash device to hold the backup file Chapter 4 Servicing Motherboard Components 4 37 Note Use the command socflash h to get a complete option listing 4 After a successful flash perform an AC power cycle or reset the SP using the following command socflash r Note Using r resetting the SP hardware can cause the VGA display to become disrupted Note The BIOS is not upgraded by this emergency recovery procedure Perform a 2nd ILOM based flash upgrade to update the BIOS version Note This emergency flash recovery procedure returns the SP to default configuration 5 Press F2 to enter system BIOS and verify that the flash device is in the boot order 6 After a successful flash remove
59. e described in Section 6 4 Powering On the Server on page 6 5 3 2 6 Using Drive Fillers All drive slots in the Sun Fire X4240 Server must have drive fillers in place during operation to maintain airflow To remove fillers pull the ejector and pull the filler out of the chassis FIGURE 3 5 3 8 Sun Fire X4140 Server Service Manual September 2010 FIGURE 3 5 Drive Filler 3 3 dl Servicing Fan Modules The following topics are covered m Section 3 3 1 About Sun Fire X4140 Server Fans on page 3 9 m Section 3 3 2 Fan Module LED Reference on page 3 10 m Section 3 3 3 Detecting Fan Module Failure on page 3 11 m Section 3 3 4 Removing a Fan Module on page 3 11 m Section 3 3 5 Installing a Fan Module on page 3 12 Note CRU This customer replaceable unit can be replaced by anyone About Sun Fire X4140 Server Fans Seven pairs of fan modules are located under the top cover door providing N 1 cooling redundancy Each fan module contains two fans mounted in an integrated hot swappable CRU If a fan module fails replace the fan as soon as possible to maintain server availability Chapter 3 Servicing Customer Replaceable Devices 3 9 3 3 2 3 10 Fan Module LED Reference Each fan module contains LEDs that are visible when you open the fan tray access door TABLE 3 4 describes fan tray module LEDs and their functions FIGURE 3 6 shows fan tray module LED locations
60. e server See Section 6 4 Powering On the Server on page 6 5 After you replace the board FRU use the servicetool command to update FRU information about the board See Section 4 7 Servicetool FRU Update Procedures on page 4 27 Servicetool FRU Update Procedures The following topics are covered Section 4 7 1 Updating FRU Product Information Using ServiceTool on page 4 28 Section 4 7 2 Restoring Product Information From the FRUID PROM on page 4 29 Section 4 7 3 Changing Product Information on the Motherboard Using a File on page 4 30 Caution The SunService account is for the use of Sun service representatives only Do not use the SunService account unless you are instructed to do so in a procedure developed by Sun Microsystems Sun Fire X4140 Server Service Manual September 2010 4 7 1 Note If your system is running ILOM 3 x then you must re enable your SunService account Note Before beginning these procedures obtain Service Escalation passwords from the Customer Support Center Updating FRU Product Information Using Service Tool 1 Use SSH to log into the SunService account The default password is changeme ssh SPIP address 1 sunservice SP IP Address s password changeme 2 At the prompt enter the servicetool command with options The options are defined in the table below servicetool fru update serviceprocessor OtherO
61. ector c Plug the connector into the connector on the motherboard 2 Install the disk 4 5 cable a Plug the backplane connector into the Hard Disk Drive backplane b Route the cable over the Disk 0 3 cable in the same channel through the midwall c Plug the connectors into the three connectors on the motherboard The connector labeled 4 plugs into the connector labeled SATA4 The connector labeled 5 plugs into the connector labeled SATA5 The unlabeled rectangular connector plugs into the connector directly behind the two SATA connections Note Note the key direction before plugging in this connector 3 Dress the cables in the cable tie downs and then secure the cable tie downs 4 Reinstall the fans to fan board 0 5 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Chapter 5 Servicing Infrastructure Boards and Components 5 23 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 5 8 5 Removing a PDB Cable To remove a Power Distribution Board cable 1 Prepare the server for service a Power off the server See
62. ent processors is limited to repair or one for one replacement of processors in products exported in compliance with U S export laws Use of processors as product upgrades unless authorized by the U S Government is strictly prohibited Copyright 2010 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Non publie droits r serv s selon la l gislation des Etats Unis sur le droit d auteur CE PRODUIT CONTIENT DES INFORMATIONS CONFIDENTIELLES ET DES SECRETS COMMERCIAUX DE SUN MICROSYSTEMS INC SON UTILISATION SA DIVULGATION ET SA REPRODUCTION SONT INTERDITES SANS L AUTORISATION EXPRESSE ECRITE ET PREALABLE DE SUN MICROSYSTEMS INC Cette distribution peut inclure des l ments d velopp s par des tiers Sun Sun Microsystems le logo Sun Java Solaris et Sun Fire 4140 Sun Fire 4240 and Sun Fire 4440 sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc ou ses filiales aux Etats Unis et dans d autres pays AMD Opteron et Opteron sont marques d pos es de Advanced Micro Devices Inc Intel est une marque d pos e de Intel Corporation Ce produit est soumis la l gislation am ricaine sur le contr le des exportations et peut tre soumis la r glementation en vigueur dans d autres pays dans le domaine des exportations et importations Les utilisations finales ou utilisateurs finaux pour des armes nucl aires des missiles des armes biologiqu
63. eptember 2010 3 2 3 Drive Status LED Reference FIGURE 3 2 shows the hard drive and SSD LED status indicators FIGURE 3 2 Drive Status LEDs Figure Legend Legend LED Color Lights when 1 OK to Blue A drive can be removed safely during a Remove hot plug operation Note The blue OK to Remove LED requires OS support and is not operational with all operating systems 2 Service Amber The system is running and the drive is Required faulty The front and rear panel Service Required LEDs are also lit if the system detects a drive fault 3 OK Activity Green Data is being read from or written to the drive 3 2 4 Removing a Hard Drive or SSD Drives can be hot plugged or cold plugged Drives in the Sun Fire X4140 Server might be hot pluggable depending on the drive configuration To hot plug a drive you must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it To remove a drive from a Sun Fire X4140 Server 1 Identify the drive you wish to remove The amber Service Required LED might be lit For specific drive locations see Section 3 2 1 Sun Fire X4140 Server Drive Guidelines on page 3 2 Chapter 3 Servicing Customer Replaceable Devices 3 5 2 Determine if the drive can be hot plugged or cold plugged The following conditions might prevent you from hot plugging a drive You must power off the server if
64. er 2010 FIGURE C 12 BIOS Setup Utility Advanced Event Logging Details Clear Mark Clear Event Log l Clear Event Log now Cancel gt View BMC System Event Re load v02 61 C Appendix C BIOS Screens C 11 FIGURE C 14 BIOS Setup Utility Advanced IPMI 2 0 Configuration System Event Logs SEL IOS SETUP UTILITY SEL Entry Number v2 61 C Co BIOS SETUP UTILITY gt View BMC from BMC TA an C Copyright 1985 2006 Ane ner ican TRE ends The C 12 Sun Fire X4140 Server Service Manual September 2010 FIGURE C 16 BIOS Setup Utility Advanced IPMI 2 0 Configuration Clear BMC SEL BIOS SETUP UTILITY Clear BMC Event Log nou m Cancel onf igw Chamel Number e below 16 Signment C Copyright Appendix C BIOS Screens C 13 C 14 FIGURE C 18 BIOS Setup Utility Advanced IPMI 2 0 Configuration Set PEF Configuration BIOS SETUP UTILITY Advanced PEF SUPPORT Enabled 1 Event For PEF Action FIGURE C 19 BIOS Setup Utility Advanced IPMI 2 0 Configuration Set PEF Configuration Parameters BIOS SETUP UTILITY Advanced or Disable PEF Enabled Control De lay or PEF Action Sun Fire X4140 Server Service Manual September 2010 FIGURE C 20 BIOS Setup Utility Advanced IPMI 2 0 Configuration PEF Action Global Control ETUP UTILITY Alert Action Enabled FIGURE C 21 BIOS Setup Utility Advanced IPMI 2 0
65. ervicing Motherboard Components 4 13 Disconnect any data cables connected to the cards on the PCIe riser being removed Label the cables to ensure proper connection later Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 If you are servicing a PCIe card locate its position in the system Remove the rear panel crossbar a Loosen the captive Phillips screw on each end of the rear panel crossbar b Lift the crossbar up and back to remove it from the chassis Lift the riser up to remove it from the system FIGURE 4 7 a Loosen the captive Phillips screw on the end of the riser b Remove the riser and any PCIe cards attached to it as a unit FIGURE 4 7 Removing a PCle Riser 4 3 2 4 14 Installing a PCIe Riser Caution Ensure that all power is removed from the server before removing or installing risers You must disconnect the power cables before performing this procedure Sun Fire X4140 Server Service Manual September 2010 1 Lower the PCIe riser and any cards attached to it into the system 2 Slide the back of the riser into the motherboard rear panel stiffener 3 Install the screw that secures the riser to the motherboard FIGURE 4 8 4 Install the rear panel crossbar Slide the crossbeam down over the PCIe risers The crossbar is secured with two captive Phillips screws 5 Slide the server into the rack
66. es et chimiques ou du nucl aire maritime directement ou indirectement sont strictement interdites Les exportations ou reexportations vers les pays sous embargo am ricain ou vers des entit s figurant sur les listes d exclusion d exportation am ricaines y compris mais de maniere non exhaustive a liste de personnes qui font objet d un ordre de ne pas participer d une fa on directe ou indirecte aux exportations des produits ou des services qui sont r gis par la l gislation am ricaine sur le contr le des exportations et la liste de ressortissants sp cifiquement d sign s sont rigoureusement interdites L utilisation de pi ces d tach es ou d unit s centrales de remplacement est limit e aux r parations ou l change standard d unit s centrales pour les produits export s conform ment la l gislation am ricaine en mati re d exportation Sauf autorisation par les autorit s des Etats Unis l utilisation d unit s centrales pour proc der des mises jour de produits est rigoureusement interdite EG 198 Ca Adobe PostScript Contents Preface ix Sun Fire X4140 Server Overview 1 1 1 1 1 2 1 3 1 4 1 5 Product Description 1 1 Sun Fire X4140 Server Chassis Overview 1 3 1 2 1 Infrastructure Boards 1 4 1 2 2 Dimensions 1 5 1 2 3 System Cables 1 5 Sun Fire X4140 Server Front Panel Features 1 8 Sun Fire X4140 Server Rear Panel Features 1 9 Illustrated Parts Breakdown 1 10 Preparing to Service the System 2
67. ews line up with the mounting studs Tighten the screws alternately one 1 2 turn until fully seated Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Chapter 4 Servicing Motherboard Components 4 33 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 4 9 4 9 1 4 9 2 4 34 Resetting Passwords and Clearing CMOS NVRAM The following topics are covered m Section 4 9 1 Overview on page 4 35 m Section 4 9 2 Resetting a BIOS Password From the BIOS Screen on page 4 35 m Section 4 9 3 Resetting CMOS NVRAM Using a Jumper on page 4 36 Overview You can reset a password from the BIOS screen or with a jumper You can also clear the NVRAM or BIOS Password by changing the J1802 jumper position as follows J1802 jumper position 1 3 Clears CMOS NVRAM J1802 jumper position 2 4 Clears the password Access the J1802 jumper on the motherboard in the rear on the opposite side of the power supply unit Resetting a BIOS Password From the BIOS Screen Note Reset of any password on the security BIOS screen resets the BIO
68. file you created in the first step of this procedure rm dev shm product info Reboot the SP A reboot enables the SP to re read the FRUID data Chapter 4 Servicing Motherboard Components 4 29 4 8 4 8 1 4 8 2 4 30 Servicing Processors The following topics are covered m Section 4 8 1 Processor Fault Remind Button on page 4 31 m Section 4 8 2 Removing a Processor on page 4 31 m Section 4 8 3 Installing a Processor FRU on page 4 32 m Section 4 8 4 Installing an XOption Processor on page 4 33 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance See Section 1 5 Illustrated Parts Breakdown on page 1 10 for illustrations of the server and processors Processor Fault Remind Button If you are replacing a faulty processor press the Remind button on the motherboard to locate the processor that you want to replace The faulty processor LED flashes when the Fault Remind button is pressed and held All faulty processors are indicated with an amber LED so that you can install the replacement processor in the same location Removing a Processor 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off
69. g DDR2 DIMMS Caution Ensure that all power is removed from the server before removing or installing DDR2 DIMMs You must disconnect the power cables before performing this procedure 1 Review Section 4 1 2 DDR2 DIMM Guidelines on page 4 3 for memory configuration information 2 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 Extend the server into the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 3 If you are replacing a faulty DDR2 DIMM press the Remind button to activate the DDR2 DIMM status LEDs after power is removed All faulty DDR2 DIMMs are indicated with an amber LED on the motherboard so that you can install the replacement DDR2 DIMM in the same location Tip Make a note of the faulty DDR2 DIMM location 4 Push down on the ejector tabs on each side of the DDR2 DIMM until the FB DIMM is released FIGURE 4 3 5 Grasp the top corners of the faulty DDR2 DIMM and remove it from the server
70. its CRUs and some are for field replaceable units FRUs as noted in the procedures FRU components should be replaced only by trained service technicians Contact your Sun Service representative for assistance with FRU replacements 3 1 1 Hot Pluggable Devices Hot pluggable devices are those devices that you can remove and install while the server is running but you must perform administrative tasks before or after installing the hardware for example mounting a hard drive or SSD 3 1 3 1 2 In the Sun Fire X4140 Server drives are hot pluggable To hot plug a drive you must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it See Section 3 2 Servicing Drives on page 3 2 Hot Swappable Devices Hot swappable devices are those devices that can be removed and installed while the server is running without affecting the rest of the server s capabilities In the Sun Fire X4140 Server the following devices are hot swappable m Fan modules See Section 3 3 Servicing Fan Modules on page 3 9 m Power supplies See Section 3 4 Servicing Power Supplies on page 3 14 Note The chassis mounted drives can be hot swappable depending on how they are configured See Section 3 2 Servicing Drives on page 3 2 Na 32 1 3 2 Servicing Drives The following topics are covered m Section 3 2 1 S
71. ll power supplies a Grasp the power supply handle and press the release latch b Slide the power supply out of the system See Section 3 4 3 Removing a Power Supply on page 3 15 3 Disconnect the top cover interlock cable from the power distribution board FIGURE 5 10 Chapter 5 Servicing Infrastructure Boards and Components 5 15 4 Remove the No 2 Phillips screw securing the PDB to the chassis 5 Grasp the bus bar and pull the PDB bus bar assembly to the left away from the paddle card 6 Lift the PDB bus bar assembly up and out of the system 7 Place the PDB bus bar assembly on an antistatic mat FIGURE 5 10 Removing the Power Distribution Board 5 6 2 Installing the Power Distribution Board 1 Lower the PDB bus bar assembly into the chassis FIGURE 5 11 The PDB fits over a series of mushroom standoffs in the floor of the chassis 2 Slide the PDB bus bar assembly to the right until it plugs into the paddle card 3 Install the No 2 Phillips screw to secure the PDB to the chassis 5 16 Sun Fire X4140 Server Service Manual September 2010 4 Connect the top cover interlock cable to the power distribution board FIGURE 5 11 Installing the Power Distribution Board 5 Install the power supplies Slide each power supply into its bay until it locks into place See Section 3 4 4 Installing a Power Supply on page 3 17 6 Install the motherboard assembly See Section 4 6 2 Installing
72. mbly For replacement ensure the board is aligned and Caution light pipes are exposed Pay close attention when inserting the assembly 1 Align the light pipe assembly with the mounting holes on the drives cage 5 14 Sun Fire X4140 Server Service Manual September 2010 2 Secure the light pipe assembly with two No 2 Phillips screws 3 Install the drives backplane See Section 5 4 2 Installing the Drives Backplane on page 5 12 4 Install the drives cage See Section 5 3 2 Installing the Drives Cage on page 5 9 5 6 5 6 1 Servicing the Power Distribution Board PDB It is easier to service the power distribution board PDB with the bus bar assembly attached If you are replacing a faulty PDB you must remove the bus bar assembly from the old board and attach it to the new PDB You must remove the power distribution board to access the paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution The system supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board Removing the Power Distribution Board 1 Remove the motherboard assembly See Section 4 6 1 Removing the Motherboard Assembly on page 4 22 2 Remove a
73. mory speeds depending upon processor type and memory configuration PC2 4200R 533 MHz Registered DIMMs with ECC PC2 5300R 667 MHz Registered DIMMs with ECC PC2 6400R 800 MHz Registered DIMMs with ECC 1 GB 2 GB 4 GB or 8 GB per DIMM See Section 4 1 2 DDR2 DIMM Guidelines on page 4 3 4 ports 10 100 1000 Mbps auto negotiating through two separate controllers SAS up to 8 or SATA up to 4 SSDs Up to 8 SFF SAS 73 GB or 146 GB 2 5 inch form factor drives Support for hardware integrated RAID 0 striping and RAID 1 mirroring Optional RAID Levels 0 1 IE 5 5EE 6 10 50 60 with SAS drives 1 slimline DVD drive supporting CD R W CD R W DVD R W DVD R W 5 USB 2 0 ports 2 in front 2 in rear plus 1 internal USB port 1 RJ 45 serial management port SER MGT default connection to access service processor 1 10 MB network management port NET MGT to access service processor HD 15 VGA video port 7 hot swappable system fan modules 2 fans per module An air baffle facilitates processor memory airflow 3 standard low profile PCIe slots on three riser boards x8 and x16 electrical x16 mechanical AC power 100 120 200 240 V AC 12 6 A 50 60 Hz 1 or 2 hot swappable 650W power supply units PSUs to provide N N redundancy with energy efficient design Sun Fire X4140 Server Service Manual September 2010 TABLE 1 1 Sun Fire X4140 Server System Features Continued Feature Description
74. must be in place for proper air flow 4 1 4 1 4 1 1 4 2 Servicing DDR2 DIMMs This section describes how to diagnose and replace faulty DDR2 DIMMs DDR2 DIMMs The following topics are covered m Section 4 1 1 Identifying Faulty DDR2 DIMMs on page 4 2 m Section 4 1 2 DDR2 DIMM Guidelines on page 4 3 a Includes additional DDR2 DIMM information m Section 4 1 3 Removing DDR2 DIMMS on page 4 6 m Section 4 1 4 Installing DDR2 DIMMs on page 4 7 m Section 4 1 5 Installing Additional DDR2 DIMMS on page 4 9 a How to upgrade the server with additional DDR2 DIMMs Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Identifying Faulty DDR2 DIMMs The Sun Fire X4140 Server Service Required LED is lit if the system detects a DDR2 DIMM fault To use the rear panel Locator button to identify faulty DDR2 DIMMs 1 Unplug all power cords from the rear panel 2 Press the remind button FIGURE 4 1 3 Note the location of faulty DDR2 DIMMs Faulty DDR2 DIMMs are identified with a corresponding amber LED on the motherboard 4 Ensure that
75. n 3 3 4 Removing a Fan Module on page 3 11 3 Remove the Phillips screw that secures the fan power board to the chassis FIGURE 5 3 4 Slide the fan power board to the left to disengage it from the paddle card 5 Remove the fan power board from the system and place it on an antistatic mat Chapter 5 Servicing Infrastructure Boards and Components 5 5 FIGURE 5 3 Removing a Fan Power Board 5 22 Installing a Fan Power Board 1 Lower the board into its mushroom standoffs in the chassis floor and slide the board to the right into the paddle card FIGURE 5 4 FIGURE 5 4 Installing a Fan Power Board 2 Secure the board to the chassis with a Phillips screw 3 Reinstall the fan modules See Section 3 3 5 Installing a Fan Module on page 3 12 4 Return the server to operation 5 6 Sun Fire X4140 Server Service Manual September 2010 a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 2d Soul Servicing the Drives Cage You must remove the drive cage to access the following components
76. n the Riser 0 and Riser 1 positions and Riser type 2 is used in the slot 2 position as shown in TABLE 4 1 The electrical width is the number of active PCle lanes and the mechanical width describes the riser PCle connector size PCle cards with x4 x8 or x16 mechanical finger pins will fit in any riser slot but will operate at the electrical lane width of the slot TABLE 4 1 Sun Fire X4140 Server Riser Guidelines Riser Slot Numbers Electrical Mechanical Source Riser 0 Slot 0 x8 x8 MCP55 Riser 1 Slot 1 x8 x8 MCP55 Riser 2 Slot 2 x16 x16 1055 Guidelines for SGXPCIESAS R INT Z HBA Card The SGXPCIESAS R INT Z HBA should be installed in slot 0 to avoid system overheating Make sure that the firmware is at SW 3 1 or later when installing the HBA in Slot 0 Sun Fire X4140 Server Service Manual September 2010 4 4 2 Removing PCle Cards Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure Locate the PCIe card that you want to remove and note its corresponding riser board See Section 1 4 Sun Fire X4140 Server Rear Panel Features on page 1 9 for more information about PCle slots and their locations If necessary make a note of where the PCIe cards are installed Unplug all data cables from the card Note the location of all cables for reinstallation later Remove the ri
77. nto the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 2 Unlatch the fan module door Pull the release tabs back to release the door Open the top cover toward the rear of the server Note Close the top cover door immediately after replacing the fan to maintain airflow in the server Leaving the door open for more than 60 seconds while the server is running might cause the server to overheat and shut down 3 Identify the faulty fan module with a corresponding Service Required LED The Fan Fault LEDs are located on the fan board 4 Using thumb and forefinger in between the two fans pull the fan module up and out of the connector Chapter 3 Servicing Customer Replaceable Devices 3 11 Caution When changing the fan modules note that only the fan modules can be removed or replaced Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed FIGURE 3 7 Removing a Fan Module 30 0 Installing a Fan Module 1 With the top cover door open install the replacement fan module into the server FIGURE 3 8 The fan modules are keyed to ensure that they are installed in the correct orientation 3 12 Sun Fire X4140 Server Service Manual September 2010 FIGURE 3 8 Installing a Fan Module 2 Apply firm pressure to fully seat the fan module 3 Verify that Fan OK LED is lit and that the F
78. o the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 Sun Fire X4140 Server Service Manual September 2010 FIGURE 4 4 Installing DDR2 DIMMs 4 1 5 Installing Additional DDR2 DIMMs Before you begin see Section 4 1 2 DDR2 DIMM Guidelines on page 4 3 for information about DDR2 DIMM configuration guidelines Caution Ensure that all power is removed from the server before installing DDR2 DIMMs or damage to the DDR2 DIMMs might occur You must disconnect all power cables from the system before performing this procedure 1 Unpackage the replacement DDR2 DIMMs and place them on an antistatic mat 2 Ensure that the ejector tabs are in the open position 3 Line up the DDR2 DIMM with the connector FIGURE 4 4 Align the DDR2 DIMM notch with the key in the connector This ensures that the DDR2 DIMM is oriented correctly Chapter 4 Servicing Motherboard Components 4 9 4 Push the DDR2 DIMM into the connector until the ejector tabs lock the DDR2 DIMM in place If the DDR2 DIMM does not easily seat into the connector verify that the orientation of the DDR2 DIMM is as shown in FIGURE 4 4 If the orientation is re
79. on 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Connect any data cables required to the PCle card Route data cables through the cable management arm d Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 e Power on the server See Section 6 4 Powering On the Server on page 6 5 4 18 Sun Fire X4140 Server Service Manual September 2010 FIGURE 4 10 Installing a PCIe Card 4 5 Servicing the Battery The following topics are covered m Section 4 5 1 Removing the Battery on page 4 20 m Section 4 5 2 Installing the Battery on page 4 20 The battery maintains system time when the server is powered off and a time server is unavailable If the server fails to maintain the proper time when powered off and not connected to a network replace the battery You need a small No 1 flat blade screwdriver Note CRU This customer replaceable unit can be replaced by anyone Caution Ensure that all power is removed from the server before removing or installing the battery You must disconnect the power cables from the system before performing this procedure Chapter 4 Servicing Motherboard Components 4 19 FIGURE 4 11 Battery Location 4 5
80. on self test POST When BIOS is started the main BIOS Setup menu screen is displayed Note Refer to the Sun Fire X4140 X4240 and X4440 Servers Diagnostics Guide for more information about POST messages and System Event Log SEL messages C 1 2 Highlight the field to be modified using the arrow and Tab keys Use the left and right arrow keys to move sequentially back and forth through the menu screens Fields that can be reconfigured are displayed in color All other fields are nonconfigurable Use the up and down arrows on the keyboard to scroll through a menu Use the Tab key to move back and forth across columns 3 Press Enter to select the field A dialog box shows the available options 4 Modify the setup field and close the screen 5 If you need to modify other setup parameters use the arrow and Tab keys to navigate to the desired screen and menu item and then repeat Step 1 through Step 4 Otherwise go to Step 6 6 Press and release the right arrow key until the Exit menu screen appears 7 Follow the instructions on the Exit menu screen to save your changes and exit the Setup utility C 2 Sun Fire X4140 Server Service Manual September 2010 C12 BIOS Setup Screens Overview TABLE C 1 contains summary descriptions of the top level BIOS setup screens TABLE C 1 BIOS Setup Screens Summary Screen Description See Main General product information including Section C 2 1 BIOS M
81. onnector Diagram 1 8 Ko NET MGT TABLE A 2 Network Management Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix A Connector Pinouts A 3 A 3 A 4 Video Connector The video connector VGA is an HD 15 connector that can be accessed from the rear panel FIGURE A 4 Video Connector Diagram dE CG TABLE A 3 Video Connector Signals Pin Signal Description Pin Signal Description 1 Red Video 9 KEY 2 Green Video 10 Sync Ground 3 Blue Video 11 Monitor ID Bit 1 4 Monitor ID Bit 2 12 Monitor ID Bit 0 5 Ground 13 Horizontal Sync 6 Red Ground 14 Vertical Sync 7 Green Ground 15 N C Reserved 8 Blue Ground Sun Fire X4140 Server Service Manual September 2010 USB Connectors Two Universal Serial Bus USB ports are located on the motherboard in a double stacked layout and can be accessed from the rear panel FIGURE A 5 USB Connector Diagram USB3 USB2 TABLE A 4 USB Connector Signals Pin Signal Description Pin Signal Description Al 5 V fused B1 5 V fused A2 USBO 1 B2 USB2 3 A3 USBO 1 B3 USB2 3 A4 Ground B4 Ground Appendix A Connector Pinouts A 5 A 5 A 6 Gigabit Ethernet Connectors Four RJ 45 Gigabit Ethernet connectors NETO N
82. ower supply or supplies See Section 2 4 Powering Off the Server on page 2 4 Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Untwist the cable tiedowns to release the cables 3 Remove the cables from the HBA PCle card by pressing down on the latch and then pulling out the connector The HBA card is located in PCIe slot 1 4 Remove the fans from fan board 0 5 Disconnect each cable at the Hard Disk Drive backplane by pressing down on the latch and then pulling out the connector Sun Fire X4140 Server Service Manual September 2010 5 8 2 6 Remove the cables Do not snag the cables on the retainer above the midwall Installing HDD Cables in a SAS Configuration To install two Hard Disk Drive cables Disk 0 3 and Disk 4 7 in a SAS configuration do the following 1 Install the disk 0 3 cable first a Install the right angle connector in the Hard Disk Drive backplane The connector is on the left from the front of the unit b Route the cable down and in front of fan board 0 to prevent the cable from blocking the air stream Lay the cable through the opening in the midwall opposite the other di
83. pauses if an error is found during POST and only resumes when you press the F1 key Interrupt 19 Capture This option is reserved for future use Do not change POST Codes For more information on POST codes POST checkpoints and POST error codes see Sun Fire X4140 X4240 and X4440Servers Diagnostics Guide Sun Fire X4140 Server Service Manual September 2010 APPENDIX C BIOS Screens C 1 C 1 1 Configuring BIOS Settings This section describes how to view and or modify the BIOS Setup Utility screens in the Sun Fire X4140 Server The BIOS Setup utility reports system information and can be used to configure the server BIOS settings The Basic Input Output System BIOS has a Setup utility stored in the BIOS flash memory The configured data is provided with context sensitive Help and is stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings default to the original state specified at the factory Using BIOS Menu Items You can access BIOS configuration screens from the following interfaces m Use a USB keyboard and VGA monitor connected directly to the server m Usea terminal or terminal emulator connected to a computer through the serial port on the rear panel of the server To access BIOS configuration screens and change the system s parameters Enter the BIOS Setup utility by pressing the F2 key while the system is performing the power
84. perating System Installation Sun Fire X4140 X4240 and X4440 servers Excludes the Guide Sun Fire X4140 X4240 and X4440 Server Windows Operating System Installation Guide Sun Fire X4140 X4240 and X4440 Server Diagnostics Guide preinstalled Solaris Operating System and the Windows operating system How to install the Windows operating system on the Sun 820 2399 Fire X4140 X4240 and X4440 servers How to troubleshoot the Sun Fire X4140 X4240 and 820 3067 X4440 server Includes information on system event logs x Sun Fire X4140 Server Service Manual September 2010 TABLE P 2 Title Sun Fire X4140 Server Related Documentation Description Part Number Sun Integrated Lights Out Manager 2 0 User s Guide Sun Fire X4140 X4240 Servers Product Notes x64 Servers Utilities Reference Manual Describes the Integrated Lights Out Manager which is 820 1188 system management software that runs on the Sun Fire X4140 X4240 and X4440 server service processor and X4440 Information about late breaking changes and problems in 820 2396 the Sun Fire X4140 X4240 and X4440 servers Contains instructions for using applications and utilities common to many X64 servers 820 1120 Before You Read This Document To fully use the information in this document you must have thorough knowledge of the topics discussed in the Sun Fire X4140 Server Product Notes Sun Online The following table sho
85. pply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 4 32 Sun Fire X4140 Server Service Manual September 2010 4 8 4 Installing an XOption Processor 1 10 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Remove the shipping cover from socket Clean the top of the processor with the provided alcohol wipe Place the processor in the socket with the correct orientation Lower the pressure plate Make sure the pressure plate sits flat around the periphery of the processor Engage the lever by rotating downward and slipping under the catch Remove the plastic protective cover from heatsink Be careful not to disturb or touch the pre installed thermal interface material Orient the heatsink so the two scr
86. procedures for all other components TABLE P 1 Sun Fire X4140 Server Service Manual Chapters Continued Chapter Describes Chapter 6 Appendix A Appendix B Appendix C Returning the Server to Operation describes how to bring the server back to operation after performing service procedures Connector Pinouts contains pinout tables for all external connectors BIOS Power On Self Test POST Codes contains information on how the BIOS POST works how to redirect output and how to change options BIOS Screens contains examples of typical BIOS screens Related Documentation To view the latest Sun Fire X4140 server documentation online go to http docs sun com and then navigate to Sun Fire X4140 server documentation The following table lists the available documents related to service TABLE P 2 Sun Fire X4140 Server Related Documentation Title Description Part Number Where to Find Sun Fire X4140 X4240 Where to find the documentation for the Sun Fire X4140 820 2395 and X4440 Servers Documentation Sun Fire X4140 X4240 and X4440 Server Installation Guide Sun Fire X4140 X4240 and X4440 X4240 and X4440 servers How to install the Sun Fire X4140 X4240 and X4440 820 2394 server in an equipment rack how to configure the service processor and how to configure the preinstalled Solaris Operating System How to install and configure operating systems on the 820 2397 Servers O
87. ptions lt value gt Option Description board replaced BOARD Update FRU information for BOARD after it has been replaced BOARD represents one of the following parameters e mainboard e pdb fru product part number Write a new product part number to mainboard and pdb FRUS fru product serial number Write a new product serial number to mainboard and pdb FRUs fru chassis serial number Write a new chassis serial number to mainboard and pdb FRUS fru chassis part number Write a new chassis part number to mainboard and pdb FRUS fru asset tag Write a new asset tag to mainboard and pdb FRUs Chapter 4 Servicing Motherboard Components 4 27 4 7 2 4 28 3 Watch the output from the command and respond to the confirmation prompts for continuing the update and rebooting the server Servicetool is going to collect system information for the service processor for future part swaps The following preconditions must be true for this to work The new service processor must be installed Do you want to continue y n y Service processor FRU information ready to be collected You MUST reboot the service processor for to complete this process Allow the service processor to fully boot DO NOT UNPLUG THE SYSTEM WHILE THE SERVICE PROCESSOR IS BOOTING Would you like to reboot the service processor now y n y The system is going down NOW Sending SIGTERM to all processes
88. r Service Required LEDs m Rear PS Failure LED on the bezel of the server m Failure LED on the faulty power supply See Section 1 3 Sun Fire X4140 Server Front Panel Features on page 1 8 and Section 1 4 Sun Fire X4140 Server Rear Panel Features on page 1 9 for more information about identifying and interpreting system LEDs Power Supply LED Reference Each power supply contains a series of LEDs on the rear panel of the system Sun Fire X4140 Server Service Manual September 2010 FIGURE 3 9 Power Supply Status LEDs Figure Legend Legend LED Symbol Color Lights when 1 OK to Remove Blue A power supply can be removed Y safely during a hot swap operation 2 Service Required Amber The power supply is faulty The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault 3 AC Present AC Green The power supply is plugged in and AC power is available regardless of system power state 3 4 3 Removing a Power Supply Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions 1 Identify which power supply 0 or 1 requires replacement A lit amber failure LED on a power supply indicates that a failure was detected 2 Gain access to the rear of the server where the faulty power supply is located Chapter 3 Servicing Customer Replaceable Devices 3 15 3 Release
89. s Cable Connects Top cover interlock To the power distribution board Ribbon cable Between the power distribution board and the motherboard Drives data cables 2 Between the motherboard or optional HBA PCI Express Card and the drives backplane FIGURE 1 1 and FIGURE 1 2 show the Sun Fire X4140 Server internal cables Chapter 1 Sun Fire X4140 Server Overview 1 5 FIGURE 1 1 Cables for Sun Fire X4140 Server With SATA On board System Controller to PNA NY RJM 5 gt Figure Legend 1 SATA Drives Data Cable 2 Motherboard to Power Distribution Board Cable 3 Top Cover Interlock 1 6 Sun Fire X4140 Server Service Manual September 2010 FIGURE 1 2 Cables for Sun Fire X4140 Server With SAS LEE ii 44444 shown Caution The Drives Data Cable X and O connectors must be placed in the order Chapter 1 Sun Fire X4140 Server Overview 1 7 1 3 Sun Fire X4140 Server Front Panel Features FIGURE 1 3 shows front panel features on the Sun Fire X4140 Server FIGURE 1 3 Front Panel Features Figure Legend Locator LED Locator button white Service Action Required LED amber Power OK LED green Power button A N on ou Drive map Power Supply Service Required LED amber System Overtemperature LED amber Fan Module Service Required LED amber 1 8 Sun Fire X4140 Server Service Manual September 2010 1 4 Sun Fire
90. s Sun Fire X4140 with on board controller m No SSDs can be installed Sun Fire X4140 with HBA m One to 4 SSDs can be installed The remaining slots can be filled with hard drives that can equal up to 8 drives total Example 2 SSD and 6 hard drives m SSDs can be installed in any drive slot Note You can create RAID volumes with SAS HDDs and SATA SSDs as long as you do not mix them in a same volume Chapter 3 Servicing Customer Replaceable Devices 3 3 3 2 2 1 3 4 The following cable kits are used for the HBA controller when using hard drives and SSDs TABLE 3 2 Cable Kits for HBA Controller System Cable Kit Order Number Sun Fire X4140 SAS SATA HBA 2 cables 4280A The following cable kits are used for the on board controller with SSDs TABLE 3 3 Cable Kits for HBA Controller System Cable Kit Order Number Sun Fire X4140 SATA On Board Only 2 cables 4281A SSD Firmware Requirements When replacing or installing a SSD to be included in a RAID configuration in the Sun Fire X4140 system make sure that the firmware on the newly installed SSD is the same as the firmware that is installed on the other SSDs in the RAID volume Miminum required firmware BIOS ILOM Firmware m BIOS OABMNO64 m ILOM 3 0 3 37 Adaptec LSI Firmware m Adaptec FW 15872 m LSI FW 1 27 02 MPTBIOS 6 26 00 Backplane Firmware m Backplane FW 5 02 04 LSI SAS expander Sun Fire X4140 Server Service Manual S
91. self test POST The BIOS Main Menu screen appears Select the Boot menu The Boot Settings screen appears Select Boot Settings Configuration The Boot Settings Configuration screen appears On the Boot Settings Configuration screen there are several options that you can enable or disable m Hit F2 Message Display Displays Press F2 to run Setup in POST This option is enabled by default Appendix B BIOS Power On Self Test POST Codes B 3 B 5 B 4 Quick Boot This option is enabled by default The BIOS skips certain tests while booting such as the extensive memory test This decreases the time it takes for the system to boot Quiet Boot This option is disabled by default If you enable this option the Sun Microsystems logo appears instead of POST codes Add On ROM Display Mode This option is set to Force BIOS by default This option takes effect only if you have also enabled the Quiet Boot option but it controls whether output from the Option ROM is displayed The two settings for this option are as follows m Force BIOS Remove the Sun logo and display Option ROM output Keep Current Do not remove the Sun logo The Option ROM output is not displayed Boot Num Lock This option is On by default keyboard Num Lock is turned on during boot If you set this option off the keyboard Num Lock is not turned on during boot Wait for F1 if Error This option is enabled by default The system
92. sembly You must disconnect the power cables from the system before performing this procedure Caution This procedure requires that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail To avoid damage ensure that you follow the antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Caution This procedure requires removing the server from the rack The server is heavy Two people are required to remove it from the rack Chapter 4 Servicing Motherboard Components 4 21 4 6 1 Removing the Motherboard Assembly 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 Remove the server from the rack See Section 2 6 Removing a Server From the Rack on page 2 7 Extend the server into the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Remove the air baffle See
93. ser board FIGURE 4 9 See Section 4 3 Servicing PCIe Risers on page 4 13 Carefully remove the PCle card from the riser board connector Place the PCIe card on an antistatic mat If you are not replacing the PCIe card install a PCIe filler panel PCle filler panels are located in the motherboard rear panel FIGURE 4 9 Removing a PCle Card Chapter 4 Servicing Motherboard Components 4 17 4 4 3 I 1 2 nstalling PCIe Cards Unpackage the replacement PCIe card and place it on an antistatic mat Locate the proper PCIe slot for the card you are replacing If necessary review the PCIe Card Guidelines to plan your installation See Section 4 4 1 Sun Fire X4140 Server PCIe Card Guidelines on page 4 16 for additional information Remove the PCIe riser board See Section 4 3 Servicing PCIe Risers on page 4 13 If the server has been continuously used for an extended time inspect the slot for particles Clean the slot with filtered compressed air as required Remove the PCI filler panel PCle filler panels are located in the motherboard rear panel Insert the PCIe card into the correct slot on the riser board FIGURE 4 10 Replace the riser board a Slide the riser back until it seats in its slot in the rear panel b Tighten the captive No 2 Phillips screw securing the riser to the motherboard Return the server to operation a Install the top cover See Secti
94. sk backplane connector c Plug the connector into the connector on the HBA card that is closest to the gold fingers port 0 2 Install the disk 4 7 cable a Plug the backplane connector into the Hard Disk Drive backplane b Route the cable over the Disk 0 3 cable in the same channel through the midwall c Plug the connector into the connector on the HBA card that is furthest from the gold fingers port 1 3 Dress the cables in the cable tie downs and then secure the cable tie downs 4 Reinstall the fans to fan board 0 5 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Chapter 5 Servicing Infrastructure Boards and Components 5 21 d Power on the server See Section 6 4 Powering On the Server on page 6 5 5 8 3 Removing HDD Cables in a SATA Configuration To remove Hard Disk Drive cables in a SATA configuration 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server
95. stalling the Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the component failures To avoid damage ensure that you follow antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 1 Power off the server See Section 2 4 Powering Off the Server on page 2 4 2 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 3 Place the motherboard into the chassis FIGURE 4 13 Position the motherboard carefully FIGURE 4 13 Installing the Motherboard Assembly 4 24 Sun Fire X4140 Server Service Manual September 2010 Install the 4 screws that secure the motherboard to the bus bar Torque screws to 7 inch pounds 0 8 newton meters Use a manual torque driver settable to 7 inch lbs 0 8 newton meters with a No 2 Phillip screwdriver Tighten the green captive screw on the front of the motherboard that secures the motherboard tray to the chassis If you are replacing the motherboard only replace the processors as required Apply thermal grease You need the a thermal grease kit to replace the processors Follow the applicable grease procedure included with the grease FIGURE 4 14 Required Pattern for Thermal Grease Application 10
96. tended position by pushing the release tabs on the side of each rail FIGURE 6 3 FIGURE 6 3 Release Tabs on Rails NS 6 4 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way Sun Fire X4140 Server Service Manual September 2010 3 Reconnect the cables to the back of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail 6 4 Powering On the Server Before powering on your server for the first time follow the installation and cabling instructions provided in the Sun Fire X4140 Server Installation Guide which is shipped with the system and is also available online To connect power cords and apply power to the server 1 Connect the power cord or cords to the power supply or supplies on the rear panel as shown in FIGURE 6 5 FIGURE 6 4 Rear Panel Power Supplies 2 Verify that standby power is on In standby power mode the Power OK LED on the front panel flashes 3 Use a pen or other pointed object to press and release the recessed Power button on the server front panel When the main power is applied to the server the Power OK LED next to the Power button lights and remains lit as shown in FIGURE 6 5 Chapter 6 Returning the Server to Operation 6 5 FIGURE 6 5 Front Panel Power OK LED 6 6
97. the Server on page 2 4 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Sun Fire X4140 Server Service Manual September 2010 4 8 3 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Identify which processor to remove Processor 0 is closest to the PSU bay 3 Unscrew the two heatsink screws 4 Twist the heatsink slightly to break the seal with grease and then lift off the heatsink 5 Disengage the lever by pushing down and moving to the side and then rotating upward 6 Open the pressure frame 7 Remove the processor 8 Place the removed processor in an anti static package Caution Avoid damaging the pins on the processor when placing an old processor in the return package Use the correct processor package Installing a Processor FRU To install a processor FRU 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5
98. the backplane down and off the drives cage retention hooks 4 Place the drives backplane on an antistatic mat 5 4 2 Installing the Drives Backplane 1 Slide the backplane under the retention hooks on the drives cage FIGURE 5 8 2 Install the two No 2 Phillips screws that secure the backplane to the drives cage 3 Install the drives cage See Section 5 3 2 Installing the Drives Cage on page 5 9 5 12 Sun Fire X4140 Server Service Manual September 2010 FIGURE 5 8 Installing the Drives Backplane 5 9 Servicing the Front Control Panel Light Pipe Assembly You must remove the drives backplane to service the front control panel light pipe assemblies Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Chapter 5 Servicing Infrastructure Boards and Components 5 13 5 5 1 Removing the Front Control Panel Light Pipe Assembly 1 Remove the drives cage See Section 5 3 1 Removing the Drives Cage on page 5 7 2 Remove the drives backplane See Section 5 4 1 Removing the Drives Backplane on page 5 11 3 Remove the two No 2 Phillips screws securing the front control panel light pipe assembly to the drives cage FIGURE 5 9 4 Slide the light pipe assembly out of the drives cage FIGURE 5 9 Removing the Light Pipe Assembly 5 5 2 Installing the Front Control Panel Light Pipe Asse
99. the cable management arm CMA FIGURE 3 10 The CMA is located at the rear of the server rack FIGURE 3 10 Releasing the Cable Management Arm a Press and hold the tab b Rotate the cable management arm out of the way so that you can access the power supply 4 Disconnect the power cord from the faulty power supply 5 Grasp the power supply handle and press the release latch FIGURE 3 11 6 Pull the power supply out of the chassis 3 16 Sun Fire X4140 Server Service Manual September 2010 FIGURE 3 11 Power Supply Release Handle 3 4 4 Installing a Power Supply 1 Align the replacement power supply with the empty power supply chassis bay 2 Slide the power supply into the bay until it is fully seated FIGURE 3 12 Chapter 3 Servicing Customer Replaceable Devices 3 17 FIGURE 3 12 Installing a Power Supply 3 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit 4 Close the CMA inserting the end of the CMA into the rear left rail bracket FIGURE 3 10 5 Verify that the following LEDs are not lit a Failure LED on the replaced power supply m Service Required LED m Front Service Required LED m Rear Service Required LED Note See Section 1 3 Sun Fire X4140 Server Front Panel Features on page 1 8 and Section 1 4 Sun Fire X4140 Server Rear Panel Features on page 1 9 for more information about identifying
100. the drive m Contains the operating system and the operating system is not mirrored on another drive a Cannot be logically isolated from the online operations of the server 3 Do one of the following To hot plug a drive i Unconfigure the drive as required You must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it See one of the following HBA documents For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM x64 Server Utilities Reference Manual i Wait until the blue OK to Remove LED becomes lit FIGURE 3 2 before you physically uninstall the drive from the chassis The blue LED indicates that the drive is unconfigured and can be removed To cold plug a drive You must power off the server before you can safely remove the drive Do one of the procedures described in Section 2 4 Powering Off the Server on page 2 4 4 On the drive you plan to remove push the drive release button to open the latch 1 FIGURE 3 3 5 Grasp the latch 2 and pull the drive out of the drive slot 3 Caution The latch is not an ejector Do not bend it too far to the right Doing so can damage the latch 3 6 Sun Fire X4140 Server Service Manual September 2010 FIGURE 3 3 Locating the Drive Release Button and Latch 3 2 5 Installing a Hard Drive or SSD
101. the drive backplane remove the DVD USB module See Section 5 1 1 Removing the DVD USB Module on page 5 2 4 Remove the fan modules See Section 3 3 4 Removing a Fan Module on page 3 11 5 Remove the No 2 Phillips screws securing the drives cage to the chassis FIGURE 5 5 1 and 2 Two screws secure the disk cage to each side of the chassis 6 Slide the drives cage forward to disengage the backplane from the paddle cards FIGURE 5 5 3 7 Lift the drives cage up and disconnect the drives data cables FIGURE 5 5 4 Press the connector release button to release the cable 8 Set the drives cage on an antistatic mat 5 8 Sun Fire X4140 Server Service Manual September 2010 FIGURE 5 5 Removing the Drives Cage 5 3 2 Installing the Drives Cage 1 Connect the drives data cables Press the connector into its socket until it snaps into place 2 Position the drives cage in the chassis over its standoffs FIGURE 5 6 1 Chapter 5 Servicing Infrastructure Boards and Components 5 9 FIGURE 5 6 Installing the Drives Cage 3 Slide the drives cage back until the drives backplane engages with the paddle card connector FIGURE 5 6 2 4 Replace the No 2 Phillips screws securing the drives cage to the chassis FIGURE 5 6 3 Two screws secure the disk cage to each side of the chassis 5 Install the fan power boards See Section 5 2 2 Installing a Fan Power Board on page 5 6
102. the following BIOS PCI PnP screens Appendix C BIOS Screens C 19 FIGURE C 29 BIOS Setup Utility Advanced PCI PnP Configuration BIOS SETUP UTILITY Clear NURAH C 2 4 BIOS Boot Menu Screens The BIOS Boot screens allow you to configure the boot device priority hard disk drives and the DVD ROM drive The Sun Fire X4140 Server has the following BIOS Boot screens C 20 Sun Fire X4140 Server Service Manual September 2010 FIGURE C 30 BIOS Setup Utility Boot v2 61 C Copyright 1985 2006 American Appendix C BIOS Screens C 21 FIGURE C 32 BIOS Setup Utility Boot Device Priority BIOS SETUP UTILITY Boot ist Boot Device ist Drive right 1985 2006 American Megatrends Inc C 22 Sun Fire X4140 Server Service Manual September 2010 FIGURE C 34 BIOS Setup Utility Boot CD DVD Drives BIOS SETUP UTILITY ist Drive USB TSSTcorp CD DUI C25 BIOS Security Menu Screens The BIOS Security screens allow you to set or change the user and supervisor passwords The Sun Fire X4140 Server has the following BIOS Security screens Appendix C BIOS Screens C 23 FIGURE C 35 BIOS Setup Utility Security Change Supervisor Password BIOS SETUP UTILITY Change Supervisor Password C 2 6 BIOS Chipset Menu Screens The BIOS Server screens allow you to configure Server advanced chipset settings if applicable The Sun Fire X4140 Server has the following BIOS Chipset screens C 24 Sun Fire X4140
103. tility Advanced BIOS SETUP UTILITY CPU Configuration Sun Fire X4140 Server Service Manual September 2010 GART Error Re Microcode lh U al Machine Mode v02 61 C Copyrig De Not Det Not Di Not Det v02 61 C Copyright 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 7 FIGURE C 6 BIOS Setup Utility Advanced Hyper Transport Configuration BIOS SETUP UTILITY Aduant duanced ACPI Configuration set gt Advanced ACPI Configuration gt Chipset ACPI Configuration Us configure ACPI options trends Inc v02 61 C Copyright 1985 2006 American M C 8 Sun Fire X4140 Server Service Manual September 2010 FIGURE C 8 BIOS Setup Utility Advanced ACPI Configuration Advanced ACPI Configuration BIOS SETUP UTILITY ACPI v1 0 v02 61 C Copyright 1985 2006 American Megatrends Inc FIGURE C 9 BIOS Setup Utility Advanced ACPI Configuration Chipset ACPI Configuration BIOS SETUP UTILITY MCP55 ACPI HPET TABLE Enabled v02 61 C Copyright 1985 2006 American Megatrends Inc Appendix C BIOS Screens C 9 FIGURE C 10 BIOS Setup Utility Advanced Event Logging Details View dance Event Log View Event Log 01 18 08 09 50 06 CMOS checksum error d 1g Mark all events as read Clear Event Log Mark all events as read now v02 61 C Copyright 1985 2006 American Megatrends Inc C 10 Sun Fire X4140 Server Service Manual Septemb
104. un Fire X4140 Server Drive Guidelines on page 3 2 m Section 3 2 2 Sun Fire X4140 Server Solid State Drive Guidelines on page 3 3 m Section 3 2 3 Drive Status LED Reference on page 3 5 m Section 3 2 4 Removing a Hard Drive or SSD on page 3 5 m Section 3 2 5 Installing a Hard Drive or SSD on page 3 7 m Section 3 2 6 Using Drive Fillers on page 3 8 Note CRU These customer replaceable units can be replaced by anyone Sun Fire X4140 Server Drive Guidelines TABLE 3 1 shows physical drive locations for the Sun Fire X4140 Server with 8 drives FIGURE 3 1 shows the server front panel and FIGURE 3 2 shows the drive status LEDs Sun Fire X4140 Server Service Manual September 2010 FIGURE 3 1 Server Front Panel TABLE 3 1 Physical Drive Locations Drive 1 Drive 3 Drive 5 DVD drive Drive 0 Drive 2 Drive 4 Drive 6 Drive 7 Kod Sun Fire X4140 Server Solid State Drive Guidelines The X4150 server supports installing SSDs in the drive bays Each SSD provides at least 32Gb of SATA capacity TABLE 3 1 shows drive numbers for a server with 4 SSDs and 4 hard drives FIGURE 3 1 shows the front panel of a server with 8 drives TABLE 3 1 Physical Drive Locations SSD and Hard Drive Configuration SSD1 SSD3 HD5 DVD drive SSDO SSD2 HD4 HD6 HD7 The Sun Fire X4140 servers support solid state drives SSDs under the following condition
105. un Fire X4140 Server Service Manual September 2010 4 3 4 3 1 Servicing PCIe Risers The following topics are covered m Section 4 3 1 Removing a PCIe Riser on page 4 13 m Section 4 3 2 Installing a PCle Riser on page 4 14 PCle cards are installed on vertical risers You must remove the relevant riser to access a PCIe card You must remove all three PCIe risers when replacing the motherboard Note CRU This customer replaceable unit can be replaced by anyone Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Removing a PCIe Riser Caution Ensure that all power is removed from the server before removing or installing risers You must disconnect the power cables before performing this procedure 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4 c Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Chapter 4 S
106. versed damage to the DDR2 DIMM might occur 5 Repeat Step 2 through Step 4 until all DDR2 DIMMs are installed 6 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 4 2 Servicing the Air Baffle The following topics are covered m Section 4 2 1 Removing the Air Baffle on page 4 11 m Section 4 2 2 Installing the Air Baffle on page 4 12 You must remove the air baffle when removing and installing the motherboard Note CRU This customer replaceable unit can be replaced by anyone Caution To prevent the system from overheating ensure that the air baffle is correctly installed before powering on the server 4 10 Sun Fire X4140 Server Service Manual September 2010 4 2 1 Removing the Air Baffle 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 4 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 4
107. ws where to find Sun documents online TABLE P 3 Sun Fire X4140 Server Online Documents Sun Function URL Description Sun Documentation Support h Training h Warranty h Feedback h http docs sun com ttp www sun com support ttp www sun com training ttp www sun com service support w arranty index html ttp www sun com hwdocs feedback You can navigate to the Sun Fire X4140 server document page and then download PDF and view HTML documents Includes the LSI card MegaRAID Storage Manager x64 Server Utilities Reference Manual for MSM Obtain technical support and download patches Learn about Sun courses Obtain specific details regarding your Warranty Submit your comments Preface xi gt PP Safety Symbols Note the meanings of the following symbols that might appear in this document Caution There is a risk of personal injury or equipment damage To avoid personal injury and equipment damage follow the instructions Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions To submit your comments go to http www sun com hwdocs feedback
108. y connector board 5 5 5 6 front panel 2 4 6 6 G graceful shutdown 2 5 H hard drive addressing 3 7 hot plugging 3 7 installing 3 7 release button 3 7 hard drive backplane installing 5 12 removing 5 11 hard drives location 3 7 hot pluggable 3 1 hot pluggable devices 3 1 hot plugging Index 1 hard drive 3 7 hot swappable 3 1 hot swappable devices 3 2 hot swapping fan tray 3 11 l ILOM 1 4 important safety information 2 2 installing DVD USB module 5 3 fan tray 3 12 fan tray connector boards 5 6 FB DIMMs 4 7 hard drive 3 7 hard drive backplane 5 12 motherboard assembly 4 24 PCI E and PCI X cards 4 18 power supply 3 17 installing to a rack C 1 L latch 3 7 slide rail 2 6 LED blue service action required 3 6 Fan Fault 3 11 Locator 3 13 Power Supply Failure 3 14 Service Required 3 13 3 14 System Power Supply Failure 3 14 Top Fan 3 13 location of hard drives 3 7 Locator LED 3 13 Locator LED Locator button 3 13 M maintenance position 2 5 2 8 N NMI 4 39 P POST changing options B 3 codes table B 4 overview B 1 redirecting console output B 2 Power Supply Failure LED 3 14 powering off server from service processor prompt 2 5 service processor command 2 5 power on self test See POST R rack installation C 1 redirecting console output B 2 reinstalling server in rack 6 3 removing battery 4 20 DVD USB module 5 2 fan tray 3 11 fan
109. ystems 816 7190 Follow all cautions warnings and instructions marked on the equipment and described in the Sun Fire X4140 Server Safety and Compliance Guide Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label Follow the electrostatic discharge safety practices as described in this chapter 2 2 Required Tools The Sun Fire X4140 Server can be serviced with the following tools Antistatic wrist strap Antistatic mat No 2 Phillips screwdriver No 3 Phillips screwdriver No 1 flat blade screwdriver for battery removal Stylus or pencil to power on server 2 3 Obtaining the Chassis Serial Number To obtain support for your server you need your chassis serial number The chassis serial number is located on a label on the front of the server and another label on the top of the server The chassis serial number can be obtained by using IPMItool See Sun Server CLI Tools and IPMItool User s Guide 821 0997 FIGURE 2 1 Chassis Serial Number Label 2 2 Sun Fire X4140 Server Service Manual September 2010 V To View Chassis Serial Number To view information about a system component you need the Read Only o role enabled 1 Log in to the ILOM CLI 2 At the prompt type gt cd SYS SYS gt cd MB SYS MB gt show chassis_serial_number type SYS MB Properties chassis serial number 0811QAD

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