Sun Fire V250 Server Product Notes
Contents
1. Known Issues Caution Sharp edges may exist Take care when handling the server particularly when replacing internal components or carrying out other service procedures Caution Low voltage energy is present in the SCSI back plane when the server is powered on Do not touch the SCSI back plane with the server powered on Front Service Indicator If the front service indicator is lit and ALOM is reset the indicator does not come back on However the original condition which caused the indicator to come on could still exist Removal Of Power Supply Not Detected If you remove a PSU with the system running the PSU must remain out of the chassis for twelve seconds in order for its absence to be detected by system software ALOM nettest Fails If ALOM is configured to use DHCP but fails to negotiate a lease with the DHCP server nettest can fail obdiag Hangs the I2C Bus if a 33 MHz Card Occupies Slot 5 of the Server This issue only occurs when a PCI card running with a clock speed of 33 MHz occupies slot 5 of the server If a 33 MHz PCI card occupies slot 5 and obdiag is run the I2C bus and ALOM might hang This issue presents itself during server reset or reboot when either of the following messages might appear as a result of the I2C bus hanging m No space left on device m NOTICE could not read from ICS951601 If you encounter either of these messages you must disconnect power to the server in order to2. location called SYSCTRL As this location is never occupied by a FRU Sun Management Center shows the Occupancy of the SYSCTRL location as Empty System Hangs With The Message automountd not running retrying Attempting to switch the run level from single user mode to multi user mode by using the init command results in the system hanging with the message automountd not running retrying To avoid this problem use the reboot command instead of the init command Local Disk Is Not Always Mapped To c0t0d0s0 For Each New OS Installation The logical device names may appear differently on your system depending on the number and type of add on disk controllers installed DVD Drive Power Management If you attempt to access a DVD drive within a fraction of a second of its power being removed the drive is not restarted An indication of this condition is the message WARNING Drive not ready before set_features 10 Sun Fire V250 Server Product Notes November 2003 Wrong DIMM Shown As Failed By prtdiag If POST disables a pair of DIMMs as a result of its testing prtdiag might show only one DIMM as disabled and the other as unused To see the true state of both DIMMS use the asr command at the ok prompt Type ok asr SCC IDPROM Corrupted During XIR Testing The reset x command is intended only to debug systems that are otherwise unresponsive A system whose operation has been interrupte
3. BE LEGALLY INVALID Copyright 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc a les droits de propri t intellectuels relatants la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s a http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme parquelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y ena Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook 2 docs sun com et Sol
4. All Rights Reserved Assembled 21 May 2003 Required and Recommended Patches There are none at present Reinstalling the Solaris Operating Environment To reinstall the Solaris operating environment onto a Sun Fire V250 server refer to the Solaris Installation Guide 806 0955 and the Solaris Advanced Installation Guide 806 0957 2 Sun Fire V250 Server Product Notes November 2003 Unpacking the Server Unpack the server carefully and take care not to damage the packaging material Do not discard the packaging material it will be needed if you need to repack the server in future Ship kit Packing Protective wrapper Sun Fire V250 server Packing Carton FIGURE 1 Sun Fire V250 Server Packaging Replaceable Component Part Numbers The part numbers listed in the Sun Fire V250 server platform documentation for two components are incorrect The table below lists the components and the correct part numbers TABLE 1 Part Number Corrections Component Book Section Correct Part Number 36 GB hard disk drive Parts Replacement Manual 817 0901 10 F540 4904 Table 1 2 Administration Guide 817 0900 10 Replaceable Components on page 16 DAT drive Parts Replacement Manual 817 0901 10 F390 0027 Table 1 2 Tape Drive in RMDO If you place a SCSI tape drive in the lower slot RMD0 set its SCSI ID to 4 Using Hard Disk Drives in Single Ended Mode The Sun Fire V250 server is qualifie
5. ENCE DE CONTREFA ON eo ey Qa Adobe PostScript Sun Fire V250 Server Product Notes This document contains late breaking news which was not available at the time the beta documentation went to press It contains the following a Online Documentation on page 2 a System Software Requirements on page 2 a Required and Recommended Patches on page 2 m Reinstalling the Solaris Operating Environment on page 2 m Unpacking the Server on page 3 a Replaceable Component Part Numbers on page 4 a Using Hard Disk Drives in Single Ended Mode on page 4 m Audio on page 4 m Replacing the Battery on page 5 m System Power Rating on page 5 m Replacing the SCSI Backplane on page 5 a Replacing the Cable Kit on page 6 Known Issues on page 7 m Automatic System Recovery ASR on page 12 Online Documentation Online documentation is available at the following URL http www sun com products n solutions hardware docs Check this site periodically for the latest versions of the product documentation System Software Requirements The Sun Fire V250 server requires Solaris 8 7 03 Solaris 9 8 03 or later The server is supplied with Solaris 8 7 03 software preinstalled To identify the software installed on your system use the cat etc release command cat etc release Solaris 8 HW 7 03 s28s_hw3wos_04 SPARC Copyright 2003 Sun Microsystems Inc
6. Qe Sun microsystems Sun Fire V250 Server Product Notes Sun Microsystems Inc 4150 Network Circle Santa Clara CA 95054 U S A 650 960 1300 Part No 817 1003 12 November 2003 Revision A Send comments about this document to docfeedback sun com Copyright 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology embodied in the product that is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at ttp www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook2 docs sun com and
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8. and you are running Sun VTS with the fan subtest enabled then you can ignore the message Automatic System Recovery ASR Note Automatic System Recovery ASR is not the same as Automatic Server Restart which the Sun Fire V250 server also supports Automatic System Recovery ASR consists of self test features and an auto configuring capability to detect failed hardware components and unconfigure them By doing this the server is able to resume operating after certain non fatal hardware faults or failures have occurred If a component is one that is monitored by ASR and the server is capable of operating without it the server will automatically reboot if that component should develop a fault or fail 12 Sun Fire V250 Server Product Notes November 2003 ASR monitors the following components a Memory modules If a fault is detected during the power on sequence the faulty component is disabled If the system remains capable of functioning the boot sequence continues If a fault occurs on a running server and it is possible for the server to run without the failed component the server automatically reboots This prevents a faulty hardware component from keeping the entire system down or causing the system to crash repeatedly To support such a degraded boot capability the OpenBoot firmware uses the 1275 Client Interface via the device tree to mark a device as either failed or disabled by creating an appropriate s
9. aris AND ATTRIBUTION OF ALL OTHER SUN TRADEMARKS MENTIONED SIGNIFICAN LY THROUGHOUT PRODUCT OR DOCUMENTATION REMOVE THIS TEXT sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits protant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox pour la recherche et le d veloppment du concept des interfaces d utilisation visuelle ou graphique pour l industrie de Ping mafique Sun d tient une license non exclusive do Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABS
10. cal device path where alias name is the alias that you want to assign and physical device path is the full physical device path for the device Note If you manually unconfigure a device alias using asr disable and then assign a different alias to the device the device remains unconfigured even though the device alias has changed 17 18 2 To cause the parameter change to take effect type ok reset all The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel Power button Reconfiguring Device Manually You can use the OpenBoot asr enable command to reconfigure any device that you previously unconfigured with asr disable To Reconfigure Device At the system ok prompt type ok asr enable device identifier where the device identifier is one of the following a Any full physical device path as reported by the OpenBoot show devs command m Any valid device alias as reported by the OpenBoot devalias command a Any device identifier from the following table Note The device identifiers are not case sensitive you can type them as uppercase or lowercase characters Sun Fire V250 Server Product Notes November 2003
11. d by reset x will be in a non deterministic state and not all features can be guaranteed to work correctly In particular attempting to set configuration variables could cause corruption of the non volatile storage that holds the values of the variables When the machine is in this state issue only essential debugging commands ASR Fails To Disable A PCI Slot On OBDiag Failure This issue applies to PCI cards with m a PCI bridge above the card functions m built in selftest If the selftest fails the ASR framework does not correctly identify the PCI slot that has failed so cannot mark it as failed The card can be disabled manually by typing the following before booting ok asr disable Misleading error msg displayed when updating OBP with Operation Mode Switch Set To Locked The OBP flash update procedure might fail with the message Check the CPU board jumper J Note This message is given before any action has been taken so the machine is still safe to use This situation can be caused by having the operation mode switch set to Locked If it is set the operation mode switch to Normal and try the flash update procedure again Incorrect fan failure message If SunVTS executes the env6test with the fan sub test enabled there is a possibility of the following error being incorrectly reported ENCLOSURE_FAN FT lt x gt F lt x gt RS has FAULTED If you see this error message
12. d for hard disk drives running in LVD mode only If you insert a hard disk drive which operates in SE mode the internal bus will automatically switch to SE mode to avoid damage but it is possible that the hard disk drive will not function Audio The Sun Fire V250 Server does not support the audiotool 4 Sun Fire V250 Server Product Notes November 2003 Replacing the Battery When replacing the battery always use a type identical to that removed Replacing the battery should be carried out by service providers only System Power Rating The power rating stated on the system label is 6A That figure will be updated to a new system rating detailed below m One PSU fitted 7 1A maximum at 100VAC 60 Hz a Two PSUs fitted 7 6A total at 100VAC 60 Hz 3 8A per PSU Replacing the SCSI Backplane Caution This section is for the attention of service providers only This section supplements the SCSI backplane removal procedure documented in the Sun Fire V250 Server Parts Replacement Manual m Before removing the SCSI backplane remove the system configuration card reader module m After replacing the SCSI backplane ensure that you reconnect the front fan power cables correctly a The cable for the bottom fan FT1 attaches to the plug at the top of the SCSI backplane a The cable for the top fan FT2 attaches to the plug at the bottom of the SCSI backplane Replacing the Cable Kit This section provides addi
13. e system attempts to boot if auto boot is true a If only non fatal errors are detected by POST or OpenBoot Diagnostics the system attempts to boot if auto boot is true and auto boot on error is true Note If POST or OpenBoot Diagnostics detects a non fatal error associated with the normal boot device the OpenBoot firmware automatically unconfigures the failed device and tries the next in line boot device as specified by the boot device configuration variable a Ifa fatal error is detected by POST or OpenBoot Diagnostics the system will not boot regardless of the settings of auto boot or auto boot on error Fatal non recoverable errors include the following All CPUs failed All logical memory banks failed Flash RAM cyclical redundancy check CRC failure Critical field replaceable unit FRU PROM configuration data failure Critical application specific integrated circuit ASIC failure Reset Scenarios Three OpenBoot configuration variables diag switch obdiag trigger and post trigger control how the system runs firmware diagnostics in response to system reset events The standard system reset protocol bypasses POST and OpenBoot Diagnostics unless diag switch is set to true The default setting for this variable is false Because ASR relies on firmware diagnostics to detect faulty devices diag switch must be set to true for ASR to run For instructions see To Enable ASR on page 15 To control which re
14. reset the I2C bus and ALOM 8 Sun Fire V250 Server Product Notes November 2003 IC Bus Locks Resetting the ALOM using scadm resetsc can lock up the I2C bus If that happens then you will get the following error messages during early ALOM boot sequence not all data from I2C min post no power on not diag switch from I2C not power state from 12C not previous state from I2C Because of this no ALOM POST will be performed However when ALOM finishes initializing the I2C bus will be unlocked and normal operation will resume SunVTS Test Probe Failure The SunVTS test probe may fail with segmentation violation when a DVD RW disk is inserted in the DVD drive If this happens use the DVD ROM media for testing the DVD drive RamTest Lock Option May Cause System Panic The memory locking option may cause a system panic due to the use of libkvm to tune some kernel variables This is not a standard interface to tune the kernel You should instead modify etc system openprom Driver Panics There is a problem in the openprom driver causing the system to panic if the kmem_debug flag is set To prevent this problem occurring do not set the kmem_debug flag Hard Disk Drive Service LED As the Sun Fire V250 server does not feature a service LED on its hard disk drives ignore the status reported by ALOM for that component Operation Mode Switch The operation mode switch is represented in PICL by a devices table beneath a
15. set events if any automatically initiate firmware diagnostics use obdiag trigger and post trigger For detailed explanations of these variables and their uses see Controlling POST Diagnostics on page 55 and Controlling OpenBoot Diagnostics Tests on page 59 Sun Fire V250 Server Product Notes November 2003 ASR User Commands You can use the OpenBoot commands asr asr disable and asr enable to obtain ASR status information manually unconfigure system devices and reconfigure system devices respectively To Enable ASR At the system ok prompt type ok setenv asr policy normal Type ok reset all The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel on standby button To Disable ASR At the system ok prompt type ok setenv asr policy service In service mode ASR flags faulty devices as disabled but still creates an entry in the device tree The auto boot will be disabled if a fault is detected but when you manually boot the system to Solaris all devices present in the device tree will be available Type ok reset all The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel on standby button v To Obtain ASR Status Information m At the system ok prompt type ok asr In the asr command outp
16. tatus property in the device tree node The Solaris operating environment will not activate a driver for any subsystem so marked As long as a failed component is electrically dormant not causing random bus errors or signal noise for example the system will reboot automatically and resume operation while a service call is made Note ASR is disabled by default Auto Boot Options The auto boot setting controls whether or not the firmware automatically boots the operating system after each reset The default setting is true The auto boot on error setting controls whether the system will attempt a degraded boot when a subsystem failure is detected Both the auto boot and auto boot on error settings must be set to true to enable an automatic degraded boot a To set the switches type ok setenv auto boot true ok setenv auto boot on error true Note The default setting for auto boot on error is false Therefore the system will not attempt a degraded boot unless you change this setting to true In addition the system will not attempt a degraded boot in response to any fatal non recoverable error even if degraded booting is enabled For examples of fatal non recoverable errors see Error Handling Summary on page 14 13 14 Error Handling Summary Error handling during the power on sequence falls into one of the following three cases a If no errors are detected by POST or OpenBoot Diagnostics th
17. tional procedures for replacing the cable kit It supplements the information provided in the Sun Fire V250 Server Parts Replacement Manual v To replace the SCSI cable SCSI backplane to system board 1 Remove PCI card support arm 2 Bend back the two cable retaining hooks to release cable 3 Replace SCSI cable 4 Bend cable retaining hooks back into place to secure cable 5 Replace PCI card support arm v To replace the DAT cable SCSI backplane to tape drive 1 Remove the tie wrap that secures the DAT cable to the power distribution board wiring loom 2 Disconnect the cable from the DAT drive 3 Disconnect the two connectors from the SCSI backplane 4 Replace cable 5 Fit new tie wrap v To replace the cable assembly SCSI backplane to system board 1 Disconnect two connectors one from each of the following m SCSI backplane 6 Sun Fire V250 Server Product Notes November 2003 m system board 2 Replace cable 3 Replace connectors v To replace the cable assembly for power I C 1 Disconnect two connectors 2 Replace cable 3 Replace connectors v To replace the cable assembly IDE cable 1 Remove the cable from two plastic retaining clips 2 Disconnect cable from DVD drive 3 Disconnect cable from system board 4 Replace cable 5 Resecure the cable into the two plastic clips v To replace the blower cable 1 Remove front blower 2 Replace cable 3 Replace front blower
18. ut any devices marked disabled have been manually unconfigured using the asr disable command The asr command also lists devices that have failed firmware diagnostics and have been automatically unconfigured by the OpenBoot ASR feature Unconfiguring a Device Use the OpenBoot firmware command asr disable to unconfigure system devices manually allowing a degraded boot capability This command marks the specified device as disabled by creating an appropriate status property in the device tree node The Solaris operating environment will not activate a driver for any device so marked 16 Sun Fire V250 Server Product Notes November 2003 v To Unconfigure a Device 1 At the system ok prompt type ok asr disable device identifier where the device identifier is any device from the list given by typing the following at the ok prompt ok asr list keys Note The device identifiers are not case sensitive you can type them as uppercase or lowercase characters Manually unconfiguring a CPU causes the entire CPU Memory board to be unconfigured You can determine full physical device paths by typing ok show devs The show devs command lists the system devices and displays the full path name of each device You can display a list of current device aliases by typing ok devalias You can also create your own device alias for a physical device by typing ok devalias alias name physi
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