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Sun Fire X4450 Server Service Manual

1. Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions To submit your comments go to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Example Sun Fire X4450 Server Service Manual part number 820 2707 12 xii Sun Fire X4450 Server Service Manual November 2009 CHAPTER 1 Sun Fire X4450 Server Overview This chapter provides an overview of the features of the Sun Fire X4450 Server The following information is included 1 1 Section 1 1 Product Description on page 1 1 Section 1 2 Sun Fire X4450 Server Chassis Overview on page 1 3 Section 1 3 Sun Fire X4450 Server Front Panel Features on page 1 6 Section 1 4 Sun Fire X4450 Server Rear Panel Features on page 1 7 Section 1 5 Illustrated Parts Breakdown on page 1 8 Product Description The Sun Fire X4450 Server is an enterprise class four socket rackmount x64 system powered by either the Dual Core or Quad Core Intel Xeon processor The server packs high performance and headroom expansion into a compact 2 RU footprint The product features are listed in TABLE 1 1 TABLE 1 1 Sun Fire X4450 Server System Features Feature Description Sun Fire X4450 Processor e Quad Core Intel Xeon processor 7300 series s Dual Core Intel Xeon processor 7200 series e or 6 Core Intel Xeon processor 7400 series
2. The X4450 server supports installing SSDs in the HD bays Each SSD provides at least 32Gb of SATA capacity The Sun Fire X4x50 servers support solid state drives SSDs under the following conditions Sun Fire X4450 with on board controller m Up to 6 SSDs can be installed m Hard drives are not supported Sun Fire X4450 with both HBA and on board controller m Oto 4SSDs can be installed into the system for the X4450 The remaining slots can be filled with up with hard drives that can equal up to 4 m SSDs should be installed in Slots 0 to 3 m Hard drives should be installed in Slots 4 to 7 TABLE 3 2 shows drive numbers for a server with 4 SSDs and 4 hard drives TABLE 3 2 Physical Drive Locations SSD and HD Configuration DVD drive Chapter 3 Servicing Customer Replaceable Devices 3 3 3 2 2 1 3 2 2 2 22 9 Note You can create RAID volumes with SAS HDs and SATA SSDs as long as you do not mix them in a same volume Servicing SSDs The solid state drive and the adapter bracket is compatible with the server s hard drive slot Therefore the procedure to remove an SSD is the same as replacing the hard drive See m Section 3 2 4 Removing a Hard Drive or SSD on page 3 5 m Section 3 2 5 Installing a Hard Drive or SSD on page 3 7 m Section 3 2 6 Using Drive Fillers on page 3 8 SSD Minimum Required Firmware BIOS ILOM Firmware a BIOS S93_3B56 a ILOM 3 0 3 30 Adaptec Firmware
3. 12 Lift the motherboard tray out of the chassis 3 Move the motherboard carefully Gently slide the motherboard to the rear and carefully lift it upward 13 If you are replacing the motherboard only remove the CPUs as required 14 Place the motherboard assembly on an antistatic mat FIGURE 4 17 Removing the Motherboard Assembly Chapter 4 Servicing Motherboard Components 4 31 4 8 2 4 32 Installing the Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the component failures To avoid damage ensure that you follow antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 1 Power off the server See Section 2 4 Powering Off the Server on page 2 3 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 If you are replacing the motherboard only replace the CPUs as required Apply thermal grease Follow the applicable grease procedure included with the grease Install the CPU heat sinks on the motherboard assembly Place the motherboard tray in to the chassis FIGURE 4 18 a Move the motherboard tray carefully s Gently slide the motherboard to the front and carefully set it down s The blind mushroom standoffs must
4. 14 15 16 17 18 19 20 21 22 23 After a successful flash remove the AC power See Section 2 4 Powering Off the Server on page 2 3 Remove the jumper Remove the flash drive from the USB port Replace PCI cards from Riser 1 See Section 4 6 3 Installing a PCIe Card on page 4 26 Reinstall the top cover See Section 6 1 Installing the Top Cover on page 6 2 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 Start the BIOS Confirm that the SP is listed in the BIOS settings under Server AST2000 LAN Configuration Exit the BIOS and start the operating system Chapter 4 Servicing Motherboard Components 4 49 4 50 Sun Fire X4450 Server Service Manual November 2009 CHAPTER 5 Servicing Infrastructure Boards and Components gt gt This chapter describes how to replace cold swappable field replaceable units FRUs in the Sun Fire X4450 server The following topics are covered Section 5 1 Servicing the Fan Power Boards on page 5 2 FRU Section 5 2 Servicing the Drives Cage on page 5 5 FRU Section 5 3 Servicing the D
5. 6 Connect any data cables you removed to service the PCIe cards 7 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 12 Installing a PCIe Riser 4 6 Servicing PCIe Cards See Section 4 6 1 Sun Fire X4450 PCIe Card Guidelines on page 4 23 for PCIe card configuration guidelines Note This is a customer replaceable unit static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 v Caution This procedure requires that you handle components that are sensitive to 4 22 Sun Fire X4450 Server Service Manual November 2009 Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure 4 6 1 Sun Fire X4450 PCIe Card Guidelines The PCI expansion system is configured using a variety of riser cards All device types operate at x16 PCIe operating at x8 as shown in TABLE 4 2 TABLE 4 2 Sun Fire X4450 Riser Guidelines Riser Slot Numbers Electrical Mechanical Source Riser 0 Slot 0 x8 x16 MCH Riser 0 Slot 3 x4 x8 MCH Riser 1 Slot 1 x8 x16 MCH Riser 1 Slot 4 x4 x8 MC
6. Adaptec FW 16732 m LSI FW 1 27 02 MPTBIOS 6 26 00 SSD firmware m Intel SSD FW 845C8626 Drive Status LED Reference FIGURE 3 2 shows the drives status LEDs on the Sun Fire X4450 server FIGURE 3 2 Drives Status LEDs 3 4 Sun Fire X4450 Server Service Manual November 2009 3 2 4 Figure Legend Legend LED Symbol Color Lights when 1 OK to Blue A drive can be removed safely during a Remove sp hot plug operation 2 Service Amber The system is running and the drive is Required AN faulty The front and rear panel Service Required LEDs are also lit if the system detects a drive fault 3 OK Activity Green Data is being read from or written to the drive Removing a Hard Drive or SSD Hard drives can be hot plugged or cold plugged Drives in the Sun Fire X4450 server might be hot pluggable depending on the drive configuration To hot plug a drive you must take the drive offline to prevent applications from accessing it and to remove the logical software links to it before you can safely remove it To remove a drive from a Sun Fire X4450 server 1 Identify the drive you wish to remove The amber Service Required LED might be lit For specific drive locations see Section 3 2 1 Sun Fire X4450 Server Drive Guidelines on page 3 2 2 Determine if the drive can be hot plugged or cold plugged The following conditions might prevent you from hot plugging a drive You must power off the server
7. describes how to bring the server back to operation after performing service procedures Appendix A Connector Pinouts contains pinout tables for all external connectors Appendix B BIOS Power On Self Test POST Codes contains details to interpret POST codes Appendix C BIOS Screens contains examples of typical BIOS screens x Related Documentation To view the latest Sun Fire X4450 Server documentation online go to http docs sun com and then navigate to Sun Fire X4450 Server documentation The following table lists the available documents TABLE P 2 Sun Fire X4450 Server Related Documentation Application Title Part Number Format Location Additional Where To Find Sun Fire X4450 820 2708 Printed Shipping kit documentation Server Documentation PDF Online Late breaking Sun Fire X4450 Server Product 820 2703 PDF Online information Notes Safety and Sun Fire X4450 Server 820 2704 PDF Online regulatory Compliance and Safety Manual compliance Installation Sun Fire X4450 Server 820 2709 Printed Shipping kit Installation Guide PDE Online Service processor Sun Integrated Lights Out 820 1188 HTML Online Manager 2 0 User s Guide PDE Sun Integrated Lights Out 820 4198 Manager 2 0 User s Guide Sun Fire X4450 Server ILOM 820 1855 Supplement Troubleshooting Sun Fire X4150 X4250 and 820 4213 HTML Online X4450 Servers Diagnostics PDF Guide Sun Fire X4450 Server Service Manual November 2009 Befor
8. 51B1 Unsupported AMB Vendor DIMM_C1 Warning 51B2 Unsupported AMB Vendor DIMM_C2 Warning 51B3 Unsupported AMB Vendor DIMM_C3 Warning 51B4 Unsupported AMB Vendor DIMM_C4 Warning 51B5 Unsupported AMB Vendor DIMM_C5 Warning 51B6 Unsupported AMB Vendor DIMM_C6 Warning 51B7 Unsupported AMB Vendor DIMM_C7 Warning 51B8 Unsupported AMB Vendor DIMM_D0 Warning 51B9 Unsupported AMB Vendor DIMM_D1 Warning 51BA Unsupported AMB Vendor DIMM_D2 Warning 51BB Unsupported AMB Vendor DIMM_D3 Warning 51BC Unsupported AMB Vendor DIMM_D4 Warning 51BD Unsupported AMB Vendor DIMM_D5 Warning 51BE Unsupported AMB Vendor DIMM_D6 Warning 51BF Unsupported AMB Vendor DIMM_D7 Warning 51B0 Memory Configuration Error Continues to boot Sun Fire X4450 Server Service Manual November 2009 APPENDIX C BIOS Screens C 1 C 1 1 Configuring BIOS Settings This section describes how to view and or modify the BIOS Setup Utility screens in the Sun Fire X4450 server The BIOS Setup utility reports system information and can be used to configure the server BIOS settings The Basic Input Output System BIOS has a Setup utility stored in the BIOS flash memory The configured data is provided with context sensitive Help and is stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings default to the original state specified at the factory Using BIOS Menu Items You can acces
9. All drive slots in the Sun Fire X4450 Server must have drive fillers in place during operation to maintain airflow To remove fillers pull the ejector and pull the filler out of the chassis FIGURE 3 5 3 8 Sun Fire X4450 Server Service Manual November 2009 FIGURE 3 5 Drive Filler 3 3 ddl Servicing Fan Modules The following topics are covered m Section 3 3 1 About Sun Fire X4450 Fans on page 3 9 m Section 3 3 2 Fan Module LED Reference on page 3 10 m Section 3 3 3 Detecting Fan Module Failure on page 3 11 m Section 3 3 4 Removing a Fan Module on page 3 12 m Section 3 3 5 Installing a Fan Module on page 3 13 Note This is a customer replaceable unit About Sun Fire X4450 Fans Six pairs of fan modules are located under the top cover door providing N 1 cooling redundancy Each fan module contains two fans mounted in an integrated hot swappable CRU If a fan module fails replace the fan module as soon as possible to maintain server availability Fan modules are hot swappable and can be removed and installed while the server is running without affecting the rest of the server s capabilities Chapter 3 Servicing Customer Replaceable Devices 3 9 3 3 2 Fan Module LED Reference Each fan module contains LEDs that are visible when you open the fan tray access door TABLE 3 3 describes fan tray module LEDs and their functions TABLE 3 3 Fan Module Status LEDs
10. Codes B 3 m Quick Boot This option is enabled by default The BIOS skips certain tests while booting such as the extensive memory test This decreases the time it takes for the system to boot m Quiet Boot This option is disabled by default If you enable this option the Sun Microsystems logo appears instead of POST codes m Add On ROM Display Mode This option is set to Force BIOS by default This option takes effect only if you have also enabled the Quiet Boot option but it controls whether output from the Option ROM is displayed The two settings for this option are as follows s Force BIOS Remove the Sun logo and display Option ROM output s Keep Current Do not remove the Sun logo The Option ROM output is not displayed m Boot Num Lock This option is On by default keyboard Num Lock is turned on during boot If you set this option off the keyboard Num Lock is not turned on during boot m Wait for F1 if Error This option is enabled by default The system pauses if an error is found during POST and only resumes when you press the F1 key m Interrupt 19 Capture This option is reserved for future use Do not change B 5 B 4 POST Codes TABLE B 1 contains descriptions of each of the POST codes listed in the same order in which they are generated These POST codes appear as a four digit string that is a combination of two digit output from primary I O port 80 and two digit output from secondary I O port 81 In the
11. LED Color Lights when Power OK Green The system is powered on and the fan module is functioning correctly Service Required Amber The fan module is faulty The front and rear panel Service Required LEDs are also lit if A the system detects a fan module fault FIGURE 3 6 shows the fan module locations FIGURE 3 6 Fan Module Locations 3 10 Sun Fire X4450 Server Service Manual November 2009 CAG Ro Detecting Fan Module Failure The following LEDs are lit when a fan module fault is detected m Front and rear Service Required LEDs m Top Fan LED on the front of the server m Fan Fault LED on or adjacent to the faulty fan module If an overtemperature conditions occurs the front panel CPU overtemperature LED becomes lit a message is displayed on the console and logged by ILOM or ELOM The system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature See Chapter 1 Section 1 3 Sun Fire X4450 Server Front Panel Features on page 1 6 for more information about system status LEDs FIGURE 3 7 Detecting a Faulty Fan Module Removing a Fan Module Caution Hazardous moving parts Unless the power to the server is completely shut down the only service permitted in the fan compartment is the replacement of the fan modules by trained personnel 1 Extend the server into the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on
12. files or run diagnostics before you shut down the server Notify affected users Save any open files and quit all running programs Refer to your application documentation for specific information Shut down all logical domains Shut down the Operating System Open an SSH session Log into the Service Processor Type stop SYS or cd SP CtrlInfo set powerctrl off 2 4 Sun Fire X4450 Server Service Manual November 2009 Extending the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position m Hard drives SSDs m Fan modules m Power supplies m DVD USB module m Fan power boards m FB DIMMs m PCle cards m Motherboard battery If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance position 1 Optional Type the following command from the service processor SP prompt gt to locate the system that requires maintenance ELOM gt set SYS LOCATE status on Locator indicator is on or ILOM gt set SYS LOCATE value on Locator indicator is on After you have located the server press the Locator LED Locator button to turn it off 2 Verify that no cables will be damaged or will interfere when the server is extended Although the cable management arm CMA that is supplied with the server is hinged to accommodate extending the server you should ensure t
13. 012E Thermal Trip Failure Continues to boot 012F Thermal Trip Failure Continues to boot 0150 Processor Failed BIST Pause 0151 Processor Failed BIST Pause 0152 Processor Failed BIST Pause 0153 Processor Failed BIST Pause 0154 Processor Failed BIST Pause 0155 Processor Failed BIST Pause 0156 Processor Failed BIST Pause 0157 Processor Failed BIST Pause 0158 Processor Failed BIST Continues to boot 0159 Processor Failed BIST Continues to boot Sun Fire X4450 Server Service Manual November 2009 Response TABLE B 1 Error Messages and Responses Continued Error Code Error Message 015A Processor Failed BIST 015B Processor Failed BIST 015C Processor Failed BIST 015D Processor Failed BIST 015E Processor Failed BIST 015F Processor Failed BIST 0160 Processor missing microcode 0161 Processor missing microcode 0162 Processor missing microcode 0163 Processor missing microcode 0164 Processor missing microcode 0165 Processor missing microcode 0166 Processor missing microcode 0167 Processor missing microcode 0168 Processor missing microcode 0169 Processor missing microcode 016A Processor missing microcode 016B Processor missing microcode 016C Processor missing microcode 016D Processor missing microcode 016E Processor missing microcode 016F Processor missing microcode 0180 BIOS does not support current stepping 0181 BIOS does not support current stepping 0182 BIOS does not support current stepping 0183 BIOS does not sup
14. 1 hot pluggable devices 3 1 hot plugging Index 1 drive 3 7 hot swappable 3 1 hot swappable devices 3 2 hot swapping fan tray 3 11 l important safety information 2 2 installing drive 3 7 drives backplane 5 9 DVD USB module 3 22 fan power boards 5 3 fan tray 3 13 FB DIMMs 4 8 motherboard assembly 4 32 PCI E and PCI X cards 4 26 power supply 3 19 installing to a rack C 1 L latch 3 7 slide rail 2 5 LED blue service action required 3 6 Fan Fault 3 11 Locator 3 14 Power Supply Failure 3 15 Service Required 3 14 3 15 System Power Supply Failure 3 15 Top Fan 3 14 location of drives 3 7 Locator LED 3 14 Locator LED Locator button 3 14 M maintenance position 2 5 2 7 P POST changing options B 3 codes table B 4 overview B 1 redirecting console output B 2 Power Supply Faliure LED 3 15 powering off server from service processor prompt 2 4 service processor command 2 4 power on self test See POST R rack installation C 1 redirecting console output B 2 reinstalling server in rack 6 3 removing battery 4 29 drives backplane 5 8 DVD USB module 3 21 fan power boards 5 2 fan tray 3 12 FB DIMMs 4 7 motherboard assembly 4 29 PCI E and PCI X cards 4 24 power distribution board 5 12 server from rack 2 7 Removing a Drive 3 5 required tools 2 2 S safety symbols xi sample BIOS setup screens C 4 Service Required LED 3 11 3 14 3 15 Servicing Cabl
15. 1 2 Hot Swappable Devices Hot swappable devices can be removed and installed while the server is running without affecting the rest of the server s capabilities In the Sun Fire X4450 the following devices are hot swappable m Fan modules See Section 3 3 Servicing Fan Modules on page 3 9 m Power supplies See Section 3 4 Servicing Power Supplies on page 3 15 Note The chassis mounted drives can be hot swappable depending on how they are configured See Section 3 2 Servicing Drives on page 3 2 2 2 221l 3 2 Servicing Drives The following topics are covered m Section 3 2 1 Sun Fire X4450 Server Drive Guidelines on page 3 2 m Section 3 2 2 Sun Fire X4450 SSD Guidelines on page 3 3 m Section 3 2 3 Drive Status LED Reference on page 3 4 m Section 3 2 4 Removing a Hard Drive or SSD on page 3 5 m Section 3 2 5 Installing a Hard Drive or SSD on page 3 7 m Section 3 2 6 Using Drive Fillers on page 3 8 Note This is a customer replaceable unit Sun Fire X4450 Server Drive Guidelines FIGURE 3 1 shows the front panel of a server with 8 drives Sun Fire X4450 Server Service Manual November 2009 FIGURE 3 1 Server Front TABLE 3 1 shows physical drive locations for a Sun Fire X4450 server with 8 hard drives TABLE 3 1 Physical Drive Locations Sun Fire X4450 DVD drive 3 2 2 Sun Fire X4450 SSD Guidelines
16. 13 3 Secure the paddle card with two No 2 Phillips screws 4 Install the fan power boards See Section 5 1 2 Installing a Fan Power Board on page 5 3 5 Install the power distribution board See Section 5 5 2 Installing the Power Distribution Board on page 5 13 5 18 Sun Fire X4450 Server Service Manual e November 2009 6 Install the motherboard assembly See Section 4 8 2 Installing the Motherboard Assembly on page 4 32 FIGURE 5 13 Installing the Paddle Card 5 8 Servicing Cables The following topics are covered m Section 5 8 1 Removing Drive Cables in a SAS Configuration on page 5 20 m Section 5 8 2 Installing HD Cables in a SAS Configuration on page 5 21 m Section 5 8 3 Removing a PDB Cable on page 5 25 m Section 5 8 4 Installing a PDB Cable on page 5 27 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance See Section 1 5 Illustrated Parts Breakdown on page 1 8 for illustrations of the server and CPUs Chapter 5 Servicing Infrastructure Boards and Components 5 19 5 8 1 Removing Drive Cables in a SAS Configuration To remove drive cables in a SAS configuration 1 10 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 3 b Disconnect the power cord or cords from the
17. Exit Discard Changes UP UTILITY Security _ Save Changes and E Discard Changes and Exit rd Changes Discard changes and exit setup Im Cancel Main Discard Changes DA Cancel Appendix C BIOS Screens C 21 FIGURE C 31 BIOS Setup Utility Exit Load Optimal Defaults Load Optimal Defaults Load Def L BIOS SETUP UTILITY Server ri ts Load Failsafe Default Load Failsafe Defaults C 22 Sun Fire X4450 Server Service Manual e November 2009 Index A antistatic mat 2 10 antistatic wrist strap 2 9 2 10 B BIOS changing menu settings C 1 configuring C 1 overview C 1 POST codes B 4 POST options B 3 POST overview B 1 redirecting console output for POST B 2 sample setup menu screens C 4 setup screens summary C 2 C cable management arm 3 17 chassis mounting brackets 6 3 command setlocator 2 5 showenvironment 3 21 configuring BIOS C 1 console output redirecting B 2 corrupt SP recovering from 4 46 CRU 3 1 D DIMM guidelines 4 4 layout 4 5 drive addressing 3 7 hot plugging 3 7 installing 3 7 release button 3 7 drives location 3 7 drives backplane installing 5 9 removing 5 8 DVD USB module installing 3 22 removing 3 21 E ejector tabs 4 7 electrostatic discharge 2 9 ESD 2 9 F Fan Fault LED 3 11 fan power board 5 3 FB DIMM fillers 4 6 front panel 2 3 6 6 G graceful shutdown 2 4 H hot pluggable 3
18. PDB end of cable FIGURE 5 17 a Release the latches on either side and then pull the cable straight up b Grasp each end of the connector on the Motherboard and then pull straight up to disconnect from connector Caution Do not to bend the pins on the unshrouded motherboard connector Chapter 5 Servicing Infrastructure Boards and Components 5 25 FIGURE 5 17 Removing a PDB Cable 5 8 4 Installing a PDB Cable To install a Power Distribution Board cable 1 Remove the PDB cable 2 Inspect the motherboard pin field to ensure all pins are straight 3 Open the latches on the PDB connector Ensure key of cable lines up with slot on the connector 4 Push the cable connector into the PDB connection until it is seated FIGURE 5 18 The latches should be above the connector housing 5 26 Sun Fire X4450 Server Service Manual November 2009 Carefully align the motherboard connector to the motherboard pin field Gently press the connector down until it is seated If you feel significant resistance stop and check the pin alignment Replace the air duct See Section 4 4 2 Installing the Air Duct on page 4 18 Re install the memory tray See Section 4 2 2 Installing the Memory Tray on page 4 13 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the
19. POST codes listed in TABLE B 1 the first two digits are from port 81 and the last two digits are from port 80 The Response column describes the action taken by the system on encountering the corresponding error The choices are m Warning or Not an Error The message appears on the screen An error record is logged to the system event log SEL The system continues booting with a degraded state The user might want to replace the unit m Pause The message appears on the screen an error is logged to the SEL and user input is required to continue The user can take immediate corrective action or choose to continue booting Sun Fire X4450 Server Service Manual November 2009 a Halt The message appears on the screen an error is logged to the SEL and the system cannot boot unless the error is resolved The user needs to replace the faulty part and restart the system TABLE B 1 Error Messages and Responses Error Code Error Message Response 0000 Timer Error Pause 0003 CMOS Battery Low Pause 0004 CMOS Settings Wrong Pause 0005 CMOS Checksum Bad Pause 000B CMOS memory size Wrong Pause 000C RAM R W test failed Pause 000E A Drive Error Pause 000F B Drive Error Pause 0012 CMOS Date Time Not Set Pause 0040 Refresh Timer Test Failed Halt 0041 Display Memory Test Failed Pause 0042 CMOS Display Type Wrong Pause 0043 lt INS gt Pressed Pause 0044 DMA Controller Error Halt 0045 DMA 1 Error Halt 0046 DMA 2 Error Halt
20. Power Distribution Board 1 Lower the power distribution board bus bar assembly into the chassis FIGURE 5 9 1 The PDB fits over a series of mushroom standoffs in the floor of the chassis Slide the power distribution board bus bar assembly to the right until it plugs into paddle card Install the No 2 Phillips screw to secure the power distribution board to the chassis 2 Connect the top cover interlock cable to the power distribution board 3 Chapter 5 Servicing Infrastructure Boards and Components 5 13 5 Connect the power distribution board ribbon cable to the Power Supply Unit backplane 4 6 Install the power supplies Slide each power supply into its bay until it locks into place 7 Install the motherboard assembly See Section 4 8 2 Installing the Motherboard Assembly on page 4 32 FIGURE 5 9 Installing the Power Distribution Board 5 6 Servicing the Power Supply Backplane In the Sun Fire X4450 server the power supply backplane carries 12V power to the power distribution board 5 14 Sun Fire X4450 Server Service Manual November 2009 5 6 1 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution The system supplies power to the power supply backplane even when the server is powered off To avoid personal injury or damage to the server you must disconnect p
21. Power OK LED green Serial Management Port Network Management Port NMI button Behind panel not shown Reset Button Behind panel not shown Gbit Ethernet Ports Net 0 1 2 3 USB Ports 0 1 HD 15 Video Port Chapter 1 Sun Fire X4450 Server Overview 1 7 1 5 Illustrated Parts Breakdown The following illustrations provide exploded views of system components Use these illustrations and the accompanying tables to identify parts in your system FIGURE 1 4 I O Components Figure Legend 1 Top Cover 5 Drives 2 Drives Backplane 6 DVD USB Module 3 Drives Cage 7 Left Control Panel Light Pipe Assembly 4 Left Control Panel Light Pipe Assembly 1 8 Sun Fire X4450 Server Service Manual November 2009 FIGURE 1 5 Power Distribution Fan Module Components Q Figure Legend 1 Paddle Card 5 Fan Modules 2 Power Distribution Board Bus Bar Assembly 6 Fan Boards 3 Paddle Card 7 Air Baffle 4 Power Supplies 8 Memory Tray Note System cooling might be affected by dust and contaminant build up It is recommended that systems be opened and checked approximately every six months or more often in dirty operating environments Check system heat sinks fans and air openings If necessary clean systems by brushing or blowing contaminants or carefully vacuuming contaminants from the system Chapter 1 Sun Fire X4450 Server Overview 1 9 1 10 Sun Fire X4450 Server Service Manual November 2009 C
22. Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 5 Servicing Infrastructure Boards and Components 5 27 FIGURE 5 18 Installing a PDB Cable 5 28 Sun Fire X4450 Server Service Manual November 2009 Chapter 5 Servicing Infrastructure Boards and Components 5 29 5 30 Sun Fire X4450 Server Service Manual November 2009 CHAPTER 6 Returning the Server to Operation gt gt This chapter describes how to return the Sun Fire X4450 server to operation after you have performed service procedures The following topics are covered in this chapter m Section 6 1 Installing the Top Cover on page 6 2 m Section 6 2 Reinstalling the Server in the Rack on page 6 3 m Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 m Section 6 4 Powering On the Server on page 6 5 Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible Covers must be in place for proper air flow 6 1 6 1 Installing the Top Cover If you removed the top cover perform the following steps to replace it 1 Place the top cover on the chassis Set the cover down so th
23. amp Sun microsystems Sun Fire X4450 Server Service Manual For 2U Systems Sun Microsystems Inc www sun com Part No 820 2707 12 November 2009 Revision 01 Submit comments about this document by clicking the Feedback link at http docs sun com Copyright 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved THIS PRODUCT CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF SUN MICROSYSTEMS INC USE DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF SUN MICROSYSTEMS INC This distribution may include materials developed by third parties Sun Sun Microsystems the Sun logo Java Solaris and Sun Fire are trademarks or registered trademarks of Sun Microsystems Inc or its subsidiaries in the U S and other countries Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Intel Inside is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries This product is covered and controlled by U S Export Control laws and may be subject to the export or import laws in other countries Nuclear missile chemical biological weapons or nuclear maritime end uses or end users whether direct or indirect are strictly prohibited Export or reexport to countries subject to U S embargo or to entities identifie
24. e Supports up to 4 processors up to 24 CPU cores with 4 Intel processor sockets dual core quad core or 6 core Memory 32 slots for FB DIMMS Up to 128 GB 32 x 4 GB of PC2 5300 667 MHz Ethernet ports Internal drives Removable media USB ports Service ports Cooling PCI interfaces Power ECC fully buffered DDR2 memory in a removable tray See Section 4 1 2 FB DIMM Guidelines on page 4 4 4 ports 10 100 1000 Mbps auto negotiating through two separate controllers s Up to 8 SAS disk drives e Up to 8 SFF SAS 73 GB or 146 GB 2 5 inch form factor drives Support for hardware embedded RAID 0 striping and RAID 1 mirroring e Up to 8 SSDs e Optional RAID Levels 0 1 IE 5 5EE 6 10 50 60 with SAS drives 1 slimline DVD drive supporting CD R W CD R W DVD R W DVD R W 5 USB 2 0 ports 2 in front 2 in rear plus 1 internal USB port e 1 RJ 45 serial management port SER MGT default connection to access service processor e 1 10 MB network management port NET MGT to access service processor e HD 15 VGA video port 6 hot swappable system fan modules 2 fans per module An air duct facilitates processor memory airflow 6 standard low profile PCIe slots on three riser boards 2 x8 and 4 x4 electrical 3 x16 and 3 x8 mechanical See Servicing Motherboard Components on page 1 e AC power 100 240VAC 12 5A 50 60Hz e 1 or 2 hot swappable 1050W or 1100W power supply units PSUs
25. gt prompt type the show environment command Chapter 3 Servicing Customer Replaceable Devices 3 19 29 Servicing the DVD USB Module The DVD drive and front USB board are mounted in a removable module that is accessible from the front panel of the system The DVD USB module must be removed from the drives cage to service the drives backplane Note This is a customer replaceable unit 3 51 Removing the DVD USB Module 1 2 Remove media from the drive Power off the server See Section 2 4 Powering Off the Server on page 2 3 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the Sun Fire X4450 HD7 drive See Section 1 2 Sun Fire X4450 Server Chassis Overview on page 1 3 for drive locations Release the DVD USB module from the drives backplane FIGURE 3 15 Use the finger indent in the drives bay below the DVD USB module to slide the handle out and use it to pull out and detach the module from the backplane Slide the DVD USB module out of the drives cage Place the module on an antistatic mat 3 20 Sun Fire X4450 Server Service Manual November 2009 FIGURE 3 15 Removing the DVD USB Module dl Installing the DVD USB Module 1 Slide the DVD USB module into the front of the chassis until it seats FIGURE 3 16 2 Install the drive you removed during the DVD USB modul
26. left CMA release and swing the CMA open 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail FIGURE 6 3 Release Tabs on Rails KNN 6 4 Powering On the Server Before powering on your server for the first time follow the installation and cabling instructions provided in the Sun Fire X4450 Server Installation Guide which might be shipped with the system and is also available online To connect power cords and apply power to the server Chapter 6 Returning the Server to Operation 6 5 1 Connect that the power cord or cords to the power supply or supplies on the rear panel as shown in FIGURE 6 4 FIGURE 6 4 Rear Panel Power Supplies 2 Verify that standby power is on In standby power mode the Power OK LED on the front panel flashes 3 Use a pen or other pointed object to press and release the recessed Power button on the server front panel When the main power is applied to the server the Power OK LED next to the Power button lights and remains lit as shown in FIGURE 6 5 FIGURE 6 5 Front Panel Power OK LED 6 6 Sun Fire X4450 Server Service Manual November 2009 APPENDIX A Connector Pinouts This appendix provides reference information about the system back panel ports and pin assignments Topics covered in this appendix include m Section A 1 Serial Management Port Connector on page A 2 m Section A 2 Network Management Port Connec
27. on page 4 46 Caution Never attempt to run the server with the covers removed There is hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow 4 1 4 1 4 1 1 4 2 Servicing FB DIMMs This section describes how to diagnose and replace faulty FB DIMMs fully buffered DIMMs The following topics are covered m Section 4 1 1 Identifying Faulty FB DIMMs on page 4 2 m Section 4 1 2 FB DIMM Guidelines on page 4 4 Includes additional FB DIMM information m Section 4 1 3 Removing FB DIMMs on page 4 7 m Section 4 1 4 Installing FB DIMMs on page 4 8 m Section 4 1 5 Installing Additional FB DIMMs on page 4 10 How to upgrade the server with additional FB DIMMs Note This is a customer replaceable unit Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 7 1 Electrostatic Discharge Safety Measures on page 2 9 Identifying Faulty FB DIMMs The system fault LED lights if the system detects an FB DIMM fault To identify faulty FB DIMMs 1 Power down the server 2 Unplug all power cords from the rear panel 3 Remove the top cover 4 Press and hold the Remind button on the memory tray to identify which FB DI
28. page 2 5 Chapter 3 Servicing Customer Replaceable Devices 3 11 2 Unlatch the fan module door Pull the release tabs back to release the door Open the top cover toward the rear of the server Note Close the top cover door after about 60 seconds to maintain airflow in the server Leaving the door open for more than 60 seconds while the server is running might cause the server to overheat and shut down 3 Identify the faulty fan module with a corresponding Service Required LED The Fan Fault LEDs are located on the fan board 4 Using thumb and forefinger in between the two fans pull the fan module up and out of the connector Caution When changing the fan modules note that only the fan modules can be removed or replaced Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed FIGURE 3 8 Removing a Fan Module 3 12 Sun Fire X4450 Server Service Manual November 2009 dd Installing a Fan Module 1 With the top cover door open install the replacement fan module into the server FIGURE 3 9 The fan modules are keyed to ensure that they are installed in the correct orientation FIGURE 3 9 Installing a Fan Module 2 Apply firm pressure to fully seat the fan module 3 Verify that the Fan Fault LED on the replaced fan module is not lit 4 Close the top cover door 5 Verify that the Top Fan LED Service Required LEDs and the Loca
29. power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 Remove the air duct See Section 4 4 1 Removing the Air Duct on page 4 17 Remove the memory tray support bracket from the power supply bay wall Remove the fan modules See Section 3 3 4 Removing a Fan Module on page 3 12 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 Untwist the cable tiedowns to release the cables Remove each cable at the drives backplane by depressing the latch and then pulling out the connector FIGURE 5 14 Disconnect each cable at the SAS HBA card by depressing the latch and then pulling out the connector Pull the cables through the mid wall Avoid damaging the air blocker 5 20 Sun Fire X4450 Server Service Manual November 2009 11 Lift the cables out of the chassis FIGURE 5 14 Removing Drive Cables in a SAS Configuration 5 8 2 Installing HD Cables in a SAS Configuration
30. rack The server is heavy Two people are required to remove it E 8 from the rack Removing the Motherboard Assembly You need a No 2 Phillips screwdriver 1 Power off the server See Section 2 4 Powering Off the Server on page 2 3 2 Remove the server from the rack See Section 2 6 Removing the Server From the Rack on page 2 7 3 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 4 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 5 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 6 Remove the air duct See Section 4 4 1 Removing the Air Duct on page 4 17 7 Remove the PCIe cards and risers See Section 4 5 1 Removing a PCle Riser on page 4 20 Note the location of expansion cards in the PCle risers 8 Disconnect the power distribution board ribbon cable 9 If you are replacing the motherboard remove the memory board tray supports Use a No 2 Phillips screwdriver Sun Fire X4450 Server Service Manual November 2009 10 Disconnect the drive data cables 1 FIGURE 4 17 when servicing the motherboard T Caution The drive data cables are delicate Ensure they are safely out of the way 11 Remove the 4 screws that secure the motherboard to the bus bar 2 Use a No 2 Phillips screwdriver
31. the Service Processor access the BIOS Security screen 1 2 Boot the server Press F2 at the Sun splash screen to enter Setup At the BIOS screen move to the Security Screen tab Change the password Save and Exit the BIOS The system restarts 4 10 3 Resetting the BIOS Password Using a Jumper To reset a password for the BIOS by changing a jumper 1 Power off the server See Section 2 4 Powering Off the Server on page 2 3 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 Extend the server into the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Locate the jumper J33 Access the J33 jumper on the rear of the motherboard below PCle slot 2 PCIe Riser 2 Place the jumper on position 2 4 Power on the server and boot until you see a message that the password has been cleared Power off the server and remove AC power 4 44 Sun Fire X4450 Server Service Manual November 2009 4 10 4 10 11 12 13 14 Remove the jumper from position 2 4 and replace it back to its original position I
32. the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 Remove the shipping cover from socket Clean the top of the CPU with the provided alcohol wipe Place the CPU in the socket with the correct orientation Engage the lever by rotating downward and pressing into the catch Remove the plastic protective cover from heatsink Be careful not to disturb or touch the pre installed thermal interface material Orient the heatsink so the four screws line up with the mounting studs Tighten the four screws alternately one 1 2 turn in an X pattern until fully seated Reinstall the memory tray See Section 4 2 2 Installing the Memory Tray on page 4 13 Return the server to operation Chapter 4 Servicing Motherboard Components 4 41 4 9 5 4 42 a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is l
33. to provide N N redundancy with energy efficient design Sun Fire X4450 Server Service Manual November 2009 TABLE 1 1 Sun Fire X4450 Server System Features Continued Feature Description Sun Fire X4450 Remote On board Embedded LOM service processor providing management s DMTF CLP based Command Line Interface CLI over SSH e Web based browser interface GUI over HTTPS s IPMI 2 0 e SNMP v1 v2c and v3 e Remote graphical access remote KVM over Ethernet e And remote storage over Ethernet Operating Solaris 10 Update 4 system Solaris 10 OS with specific Sun Fire X4450 Server software components Other software ied Supports s Red Hat Enterprise Linux 4 U4 AS 32 bit 64 bit e Red Hat Enterprise Linux 5 32 bit 64 bit e SUSE Linux Enterprise Server 10 SP1 64 bit e VMware ESX 3 0 2 e Windows Server 2003 x32 SP2 or greater Standard Edition Enterprise Edition e Windows Server 2008 Solaris 10 Update 5 PLUS patch 137112 02 are required for 7400 series VMWare 3 5 Update 2 is required for 7400 series Java Enterprise System with a 90 day trial license Sun Fire X4450 Server Chassis Overview The Sun Fire X4450 server is based on an all new chassis family m Section 1 2 1 Infrastructure Boards on page 1 4 m Section 1 2 2 System Cables on page 1 4 m Section 1 2 3 Dimensions on page 1 5 Chapter 1 Sun Fire X4450 Server Overview 1 3 12 1 Infrastructure Boards The Sun
34. 0047 Unknown BIOS error Error code 0047 Halt 0048 Password Check Failed Halt 0049 Unknown BIOS error Error code 0049 Halt 004A Unknown BIOS error Error code 004A Pause 004B Unknown BIOS error Error code 004B Pause 004C Keyboard Interface Error Continues to boot 005D S M A R T Command Failed Continues to boot 005E Password Check Failed Pause 0101 Warning This system board does not support the power Pause requirements of the installed processor The processor will be run at a reduced frequency which will impact system performance Appendix B BIOS Power On Self Test POST Codes B 5 B 6 TABLE B 1 Error Messages and Responses Continued Error Code Error Message Response 0102 Error The CPU Core to Bus ratio or VID configuration has Pause failed Please enter BIOS Setup and re config it 0103 ERROR CPU MTRRs configuration failed Continues to boot Uncacheable memory hole or PCI space too complicated 0120 Thermal Trip Failure Pause 0121 Thermal Trip Failure Pause 0122 Thermal Trip Failure Pause 0123 Thermal Trip Failure Pause 0124 Thermal Trip Failure Pause 0125 Thermal Trip Failure Pause 0126 Thermal Trip Failure Pause 0127 Thermal Trip Failure Pause 0128 Thermal Trip Failure Continues to boot 0129 Thermal Trip Failure Continues to boot 012A Thermal Trip Failure Continues to boot 012B Thermal Trip Failure Continues to boot 012C Thermal Trip Failure Continues to boot 012D Thermal Trip Failure Continues to boot
35. 450 Server Compliance and Safety Manual m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Follow the electrostatic discharge safety practices as described in this chapter 22 Required Tools The Sun Fire X4450 server can be serviced with the following tools m Antistatic wrist strap m Antistatic mat m No 2 Phillips screwdriver m No 1 flat blade screwdriver for battery removal m Non conducting stylus or pencil to power on server 2 3 2 2 Obtaining the Chassis Serial Number To obtain support for your server you need your chassis serial number The chassis serial number is located on a sticker on the front of the server and another sticker is located on the top of the server Note You might be asked for your hardware serial number if you need service for your system To find the serial number of your system use the ILOM command get SYS or see your Installation Guide or Service Manual Sun Fire X4450 Server Service Manual November 2009 FIGURE 2 1 Chassis Serial Number Label 2 4 Powering Off the Server To remove main power from the server use one of the methods shown in the following table TABLE 2 1 Shutdown Procedures Shutdown Graceful shutdown Emergency shutdown ILOM ELOM SP CLI shutdown Method Use a pen or other non conducting pointed object to p
36. B DIMM into the connector until the ejector tabs lock the FB DIMM in place If the FB DIMM does not easily seat into the connector verify that the orientation of the FB DIMM is as shown in FIGURE 4 4 If the orientation is reversed damage to the FB DIMM might occur 5 Repeat Step 2 through Step 4 until all FB DIMMs are installed 6 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 7 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 8 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 9 Power on the server See Section 6 4 Powering On the Server on page 6 5 4 2 Servicing the Memory Tray You must remove the memory tray when removing and installing the motherboard 4 10 Sun Fire X4450 Server Service Manual November 2009 Note This is a customer replaceable unit memory tray or damage to the FB DIMMs might occur You must disconnect all A Caution Ensure that all power is removed from the server before installing power cables from the system before performing this procedure 4 2 1 Removing the Memory Tray 1 Slide the system out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 2 Remove the top cover See Section 2 8
37. Fire X4450 server has the following boards installed in the chassis The boards are listed in TABLE 1 2 TABLE 1 2 Infrastructure Boards Board Description Reference Motherboard The motherboard includes CPU modules a removable tray with Section 4 8 Servicing slots for 32 DIMMs memory control subsystems and the service the Motherboard processor lights out management LOM subsystem Assembly on page 4 29 The service processor LOM subsystem controls the host power and monitors host system events power and environmental The LOM controller draws power from the hosts 3 3V standby supply rail which is available whenever the system is receiving AC input power even when the system is turned off Power distribution This board distributes main 12V power from the power supplies Section 5 5 Servicing board to the rest of the system It is directly connected to the paddle the Power Distribution Paddle card Fan power boards 2 Drives backplane Front I O board PCle risers card and to the motherboard via a bus bar and ribbon cable It also supports a top cover interlock kill switch In the Sun Fire X4450 the power supplies connect directly to the power distribution board This board serves as the interconnect between the power distribution board and the fan power boards Drives backplane and I O board These boards carry power to the system fan modules In addition they contain fan module status LEDs a
38. H Riser 2 Slot 2 x4 x16 ESB 2 Riser 2 Slot 5 x4 x8 ESB 2 FIGURE 4 13 Identifying PCIe Cards Chapter 4 Servicing Motherboard Components 4 23 4 6 2 4 24 Removing a PCIe Card Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure 1 10 11 Power off the server See Section 2 4 Powering Off the Server on page 2 3 Disconnect all power cables Locate the PCIe card that you want to remove and note its corresponding riser board See Section 1 4 Sun Fire X4450 Server Rear Panel Features on page 1 7 for more information about PCle slots and their locations If necessary make a note of where the PCIe cards are installed Unplug all data cables from the card Note the location of all cables for reinstallation later Remove the back panel PCI cross beam 1 a Loosen the two captive Phillips screws on the end of the PCI cross beam b Lift the PCI cross beam up and back to remove it from the chassis Loosen the captive retaining screw holding the front end of the riser to the motherboard 2 Remove the riser board 2 FIGURE 4 14 See Section 4 5 Servicing PCIe Risers on page 4 20 Carefully remove the PCIe card from the riser board connector 3 4 Place the PCIe card on an antistatic mat If you are not replacing the PCIe card ins
39. HAPTER 2 Preparing to Service the System This chapter describes how to prepare the Sun Fire X4450 server for servicing The following topics are covered m Section 2 1 Safety Information on page 2 1 m Section 2 2 Required Tools on page 2 2 m Section 2 3 Obtaining the Chassis Serial Number on page 2 2 m Section 2 4 Powering Off the Server on page 2 3 m Section 2 5 Extending the Server to the Maintenance Position on page 2 5 m Section 2 6 Removing the Server From the Rack on page 2 7 m Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 m Section 2 8 Removing the Top Cover on page 2 11 2 1 Safety Information This section provides important safety information that you need to know prior to removing or installing parts in the Sun Fire X4450 server Caution Never attempt to run the server with the covers removed Hazardous voltage may be present Caution Equipment damage is possible The covers must be in place for proper air flow gt gt 2 1 For your protection observe the following safety precautions when setting up your equipment m Follow all Sun cautions warnings and instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems 816 7190 m Follow all cautions warnings and instructions marked on the equipment and described in the Sun Fire X4
40. LAN Configuration screen appears Sun Fire X4450 Server Service Manual lt November 2009 10 11 12 13 14 B 4 Select the IP Address menu item The SP s IP address appears Start a web browser and type the SP s IP address in the browser s address bar Type a user name and password as follows User name root Password changeme The ILOM SP web GUI screen appears Click the Remote Control tab Click the Redirection tab Click on the Start Redirection button The javaRConsole window appears and prompts you for your user name and password again When you are prompted type a user name and password with administrator privileges The current POST screen appears Changing POST Options These instructions are optional but you can use them to change the operations that the server performs during POST testing To Change POST Options 1 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears Select the Boot menu The Boot Settings screen appears Select Boot Settings Configuration The Boot Settings Configuration screen appears On the Boot Settings Configuration screen there are several options that you can enable or disable m Hit F2 Message Display Displays Press F2 to run Setup in POST This option is enabled by default Appendix B BIOS Power On Self Test POST
41. MM is faulty FIGURE 4 1 Sun Fire X4450 Server Service Manual November 2009 FIGURE 4 1 Remind Button Locations 5 Note the location of faulty FB DIMMs Faulty FB DIMMSs are identified with a corresponding amber LED on the motherboard 6 Ensure that all FB DIMMS are seated correctly in their slots If re seating the FB DIMM does not fix the problem remove and replace the faulty FB DIMM Chapter 4 Servicing Motherboard Components 4 3 4 1 2 FB DIMM Guidelines Use the FB DIMM guidelines and FIGURE 4 2 to help you plan the memory configuration of your server m There are 32 slots on the memory tray in two groups that hold industry standard FB DIMM memory modules m All FB DIMMs must be the same density same type m The Sun Fire X4450 supports the following configurations a From 2 FB DIMMs minimum configuration s To 32 FB DIMMs fully populated configuration In increments of 2 FB DIMMs m At minimum Group 1 must be fully populated with two FB DIMMS of the same density same type 4 4 Sun Fire X4450 Server Service Manual e November 2009 FIGURE 4 2 FB DIMM Layout ajoe Installation Order 1 MM D5 MM D4 MM D3 MM D2 MM D MM DO MM CO MM C1 MM C2 MM C3 MM C4 MM B5 MM B3 MM B2 MM A7 CHANNEL3 D CHANNEL3 D CHANNEL3 D CHANNEL3 D CHANNEL3 D CHANNEL3 D CHANNEL2 D CHANNEL2 D CHANNEL2 D CHANNEL2 D CHANNEL2 D ANNEL1 D CHANNEL1 D CHAN
42. MM_C5 Warning 5196 Unsupported Memory Vendor DIMM_C6 Warning 5197 Unsupported Memory Vendor DIMM_C7 Warning 5198 Unsupported Memory Vendor DIMM_D0 Warning 5199 Unsupported Memory Vendor DIMM_D1 Warning 519A Unsupported Memory Vendor DIMM_D2 Warning 519B Unsupported Memory Vendor DIMM_D3 Warning 519C Unsupported Memory Vendor DIMM_D4 Warning 519D Unsupported Memory Vendor DIMM_D5 Warning 519E Unsupported Memory Vendor DIMM_D6 Warning 519F Unsupported Memory Vendor DIMM_D7 Warning 51A0 Unsupported AMB Vendor DIMM_A0 Warning 51A1 Unsupported AMB Vendor DIMM_A1 Warning 51A2 Unsupported AMB Vendor DIMM_A2 Warning 51A3 Unsupported AMB Vendor DIMM_A3 Warning 51A4 Unsupported AMB Vendor DIMM_A4 Warning 51A5 Unsupported AMB Vendor DIMM_A5 Warning 51A6 Unsupported AMB Vendor DIMM_A6 Warning 51A7 Unsupported AMB Vendor DIMM_A7 Warning 51A8 Unsupported AMB Vendor DIMM_B0 Warning 51A9 Unsupported AMB Vendor DIMM_B1 Warning 51AA Unsupported AMB Vendor DIMM_B2 Warning Appendix B BIOS Power On Self Test POST Codes B 9 B 10 TABLE B 1 Error Messages and Responses Continued Error Code Error Message Response 51AB Unsupported AMB Vendor DIMM_B3 Warning 51AC Unsupported AMB Vendor DIMM_B4 Warning 51AD Unsupported AMB Vendor DIMM_B5 Warning 51AE Unsupported AMB Vendor DIMM_B6 Warning 51AF Unsupported AMB Vendor DIMM_B7 Warning 51B0 Unsupported AMB Vendor DIMM_CO Warning
43. MPS Configuration C 2 USB Configuration Boot Settings Boot Device Priority Hard Disk Drives LAN Configuration Remote Access View Event Log Reset SP Event Log BIOS Setup Menu Screens The following figures show sample Sun Fire X4450 BIOS Setup Utility screens Appendix C BIOS Screens C 3 C21 Note The screens shown are examples The version numbers and the screen items and selections shown are subject to change over the life of the product All settings are set to the optimal default at startup This section covers the following Section C 2 1 BIOS Main Menu Screens on page C 4 Section C 2 2 BIOS Advanced Menu Screens on page C 6 Section C 2 3 BIOS Boot Menu Screens on page C 11 Section C 2 4 BIOS Server Menu Screens on page C 14 Section C 2 5 BIOS Security Menu Screens on page C 18 Section C 2 6 BIOS Exit Menu Screens on page C 19 BIOS Main Menu Screens The BIOS Main screens provide general product information including BIOS type Processor type memory and time date The Sun Fire X4450 has the following BIOS Main screens FIGURE C 2 BIOS Setup Utility Main System Overview BIOS SETUP UTILITY System Time Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 3 BIOS Setup Utility Main Product Information BIOS SETUP UTILITY C 2 2 BIOS Advanced Menu Screens The BIOS Advanced screens provide detailed c
44. Ms populated by pairs of identical DIMMs TABLE 4 1 Sun Fire X4450 DIMM Guideline Examples Example 1 Example 2 10 DIMMS 5 Pairs Minimum Configuration 1 Pair 3 Pairs in Branch 0 1 Pair in Branch 0 Channel A Branch 0 3 DIMMs Channel A Branch 0 1 DIMMs Channel B Branch 0 3 DIMMs Channel B Branch 0 1 DIMMs 2 Pairs in Branch 1 Branch 1 Is Empty Channel C Branch 1 2 DIMMs Channel C Branch 1 0 DIMMs Channel D Branch 1 2 DIMMs Channel D Branch 1 0 DIMMs FB DIMM Fillers FB DIMM fillers are installed in all unoccupied DIMM sockets All sockets must be occupied by either a filler or an FB DIMM When FB DIMMS are added remove the fillers When FB DIMMS are removed add extra fillers Always place fillers in empty sockets FIGURE 4 3 Fillers for FB DIMM Slots Sun Fire X4450 Server Service Manual November 2009 4 1 3 Removing FB DIMMs Caution Ensure that all power is removed from the server before removing or installing FB DIMMs You must disconnect the power cables before performing this procedure 1 Review Section 4 1 2 FB DIMM Guidelines on page 4 4 for memory configuration information 2 Perform the procedures described in Chapter 2 Preparing to Service the System 3 If you are replacing a faulty FB DIMM press the Remind button on the memory board to locate the FB DIMMS that you want to replace 4 Looks like The faulty FB DIMM LED lights All faulty FB DIMMs are in
45. NEL1 D CHANNELO D FRONT OF MEZZANINE BOARD E DIMM Population Sequence Highest capacity DIMMs are to be tocated in the lowest numbered DIMM slots lary pias sat Location _ Qry DIMMS Stot Location lan pimms ser Location _ gry DIMMS __Slot Location ____ 2 aoso 10 AlofaboveptsAZ B2 18 Allofaboveplus A4 B4 26 Altofabove plus A6 B6 4 _ Allof above plus CO DO 12 Alt of above plus C2 D2 20 Al of above plus CA D4 28 Allof above plus C6 D6 _6 Allofabove plus AJ BL 14 All of above plus A3 B3 22 Al of above plus A5 B5 30 Allof above plus A7 B7 _ 8 allot above plus C4 DI 16 All of above plus C3 D3 24 Al of above plus C5 D5 32 Allofabove plus C7 D7 4 1 2 1 FB DIMM Placement Refer to the service label on the cover for FB DIMM placement information Start with Branch 0 Channels A B then Branch 1 Channels C D Populate by Pair A0 B0 then C0 DO then A1 B1 of identical DIMMs Within each Channel m Modules within a pair A0 B0 C0 DO A1 B1 must be identical with respect to size speed and organization Chapter 4 Servicing Motherboard Components 4 5 4 1 2 2 4 6 m Start with the slots with white handles slot 0 of each channel m Start with largest modules 4 GB then 2 GB if not all same capacity Both Channels from the same branch must contain the same number of DIM
46. Removing the Top Cover on page 2 11 3 Unlock the two memory tray tabs by pressing away from the memory tray as shown in FIGURE 4 6 1 4 Grab the handles towards the center of the memory tray 2 and lift the memory tray up 3 5 Set the memory tray aside Chapter 4 Servicing Motherboard Components 4 11 FIGURE 4 6 Removing the Memory Tray 4 2 2 Installing the Memory Tray 1 Hold the two handles and carefully place the memory tray into the motherboard as shown in FIGURE 4 7 Ensure that the memory tray is aligned and fully seated The handles should click into the tabs 4 12 Sun Fire X4450 Server Service Manual November 2009 FIGURE 4 7 Installing the Memory Tray 2 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 3 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 4 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 4 Servicing Motherboard Components 4 13 4 3 Replacing the Memory Riser You must remove the memory tray to access the two memory risers Note This is a customer replaceable unit Caution Ensure that all power is removed from the server before servicin
47. Server in the Rack on page 6 3 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 4 Servicing Motherboard Components 4 33 FIGURE 4 18 Installing the Motherboard Assembly 4 9 Servicing CPUs The following topics are covered Section 4 9 1 CPU Fault Remind Button on page 4 35 Section 4 9 2 Removing a CPU on page 4 36 CRU Section 4 9 3 Installing a CPU Reusing Heatsink on page 4 38 FRU Section 4 9 4 Installing a CPU Replacing Heatsink on page 4 41 CRU Section 4 9 5 Upgrading the CPU on page 4 42 CRU Note This is a customer replaceable unit 4 34 Sun Fire X4450 Server Service Manual November 2009 4 9 1 Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance A CPU FRU requires trained personnel to apply thermal grease For Xoption CPUs the grease is preinstalled See Section 1 5 Illustrated Parts Breakdown on page 1 8 for illustrations of the server and CPUs CPU Fault Remind Button If you are replacing a faulty CPU press the Remind button on the motherboard to locate the CPU that you want to replace FIGURE 4 19 The faulty CPU LED fl
48. To install two drive cables Disk 0 3 and Disk 4 7 in a SAS configuration do the following 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 3 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 Chapter 5 Servicing Infrastructure Boards and Components 5 21 3 Remove the air duct See Section 4 4 1 Removing the Air Duct on page 4 17 4 Remove the memory tray support bracket from the power supply bay wall 5 Remove the fan modules See Section 3 3 4 Removing a Fan Module on page 3 12 6 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 7 Thread the PB end of the cables underneath the midwall towards the drives backplane FIGURE 5 15 a Connect the connector labeled PB 0 1 2 and 3 to the conector furthest from the power supply b Connect the connector la
49. ables connected to the cards on the PCIe riser being removed Label the cables to ensure proper connection later 6 Remove the back panel PCI cross beam 1 a Loosen the two captive Phillips screws on the end of the PCI cross beam b Lift the PCI cross beam up and back to remove it from the chassis Sun Fire X4450 Server Service Manual November 2009 7 Loosen the captive retaining screw holding the front end of the riser to the motherboard 2 8 Loosen the captive Phillips screw on the end of the riser 9 Lift the riser up to remove it from the server FIGURE 4 11 Remove the riser and any PCIe cards attached to it as a unit FIGURE 4 11 Removing a PCle Riser Installing a PCIe Riser Caution Ensure that all power is removed from the server before removing or installing risers You must disconnect the power cables before performing this procedure 1 Lower the PCle riser and any cards attached to it into the system 3 2 Slide the back of the riser into the motherboard back panel stiffener 3 Tighten the screw that secures the riser to the motherboard FIGURE 4 12 4 Install the back panel PCI cross beam 4 a Slide the crossbeam down over the PCIe risers b Secure the PCI cross beam is secured with two captive Phillips screws 5 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Chapter 4 Servicing Motherboard Components 4 21
50. ar about a half inch 12 7 mm 2 3 Lift up and remove the top cover 3 Caution If the top cover is removed before the server is powered off the server will immediately go into Standby mode FIGURE 2 6 Removing the Top Cover Chapter 2 Preparing to Service the System 2 11 2 12 Sun Fire X4450 Server Service Manual November 2009 CHAPTER 3 Servicing Customer Replaceable Devices This chapter describes how to replace the hot swappable and hot pluggable customer replaceable units CRUs in the Sun Fire X4450 Server The following topics are covered m Section 3 1 Hot Pluggable or Hot Swappable Devices on page 3 1 m Section 3 2 Servicing Drives on page 3 2 m Section 3 3 Servicing Fan Modules on page 3 9 m Section 3 4 Servicing Power Supplies on page 3 15 m Section 3 5 Servicing the DVD USB Module on page 3 21 3 1 Hot Pluggable or Hot Swappable Devices S11 Hot Pluggable Devices Hot pluggable devices can be removed and installed while the server is running but you must perform administrative tasks before or after installing the hardware for example mounting a drive In the Sun Fire X4450 only drives are hot pluggable To hot plug a drive you must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it See Section 3 2 Servicing Drives on page 3 2 3 1 da
51. are different Pause 0197 Processor speeds mismatched Pause 5120 CMOS cleared by jumper Pause 5121 Password cleared by jumper Pause 5125 Not enough conventional memory to copy PCI Option ROM Continues to boot 5180 Unsupported Memory Vendor DIMM_A0 Warning 5181 Unsupported Memory Vendor DIMM_A1 Warning 5182 Unsupported Memory Vendor DIMM_A2 Warning 5183 Unsupported Memory Vendor DIMM_A3 Warning 5184 Unsupported Memory Vendor DIMM_A4 Warning 5185 Unsupported Memory Vendor DIMM_A5 Warning 5186 Unsupported Memory Vendor DIMM_A6 Warning 5187 Unsupported Memory Vendor DIMM_A7 Warning 5188 Unsupported Memory Vendor DIMM_B0 Warning 5189 Unsupported Memory Vendor DIMM_B1 Warning 518A Unsupported Memory Vendor DIMM_B2 Warning 518B Unsupported Memory Vendor DIMM_B3 Warning 518C Unsupported Memory Vendor DIMM_B4 Warning B 8 Sun Fire X4450 Server Service Manual lt November 2009 TABLE B 1 Error Messages and Responses Continued Error Code Error Message Response 518D Unsupported Memory Vendor DIMM_B5 Warning 518E Unsupported Memory Vendor DIMM_B6 Warning 518F Unsupported Memory Vendor DIMM_B7 Warning 5190 Unsupported Memory Vendor DIMM_CO Warning 5191 Unsupported Memory Vendor DIMM_C1 Warning 5192 Unsupported Memory Vendor DIMM_C2 Warning 5193 Unsupported Memory Vendor DIMM_C3 Warning 5194 Unsupported Memory Vendor DIMM_C4 Warning 5195 Unsupported Memory Vendor DI
52. ashes when the Fault Remind button is pressed and held All faulty CPUs are indicated with an amber LED so that you can install the replacement CPU in the same location Chapter 4 Servicing Motherboard Components 4 35 FIGURE 4 19 CPU Remind Button 4 9 2 4 36 fra P lt U 1 1 1 1 1 t 1 1 1 1 1 L Removing a CPU To remove a CPU 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 3 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Sun Fire X4450 Server Service Manual November 2009 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 Identify which CPU to remove CPU 0 is closest to the PSU bay CPU 3 is furthest from the PSU bay Unscrew the four heatsink screws FIGURE 4 20 Twist the heatsink slightly to break the seal with grease and then lift off the heatsink Disengage the lever by rotating upward Remove the CPU Chap
53. at it hangs over the rear of the server by about an inch 25 4 mm 2 Slide the top cover forward until it seats FIGURE 6 1 FIGURE 6 1 Installing the Top Cover 6 2 Sun Fire X4450 Server Service Manual e November 2009 6 2 Reinstalling the Server in the Rack If you removed the server chassis from the rack perform these steps to replace it Caution The servers are heavy Two people might be required to carry the chassis and install it in the rack E 1 On the rack ensure that the slide rails are extended 2 Place the ends of the chassis mounting brackets into the slide rails FIGURE 6 2 3 Slide the server into the rack until the brackets lock into place The server is now in the extended maintenance position Chapter 6 Returning the Server to Operation 6 3 FIGURE 6 2 Returning the Server to the Rack 6 3 Returning the Server to the Normal Rack Position If you extended the server to the maintenance position use this procedure to return the server to the normal rack position 1 Release the slide rails from the fully extended position by pushing the release tabs on the side of each rail FIGURE 6 3 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 6 4 Sun Fire X4450 Server Service Manual November 2009 3 Reconnect the cables to the back of the server If the CMA is in the way disconnect the
54. beled PB 4 5 6 and 7 to the connector nearest to the power supply FIGURE 5 15 Installing Drive Cables in a SAS Configuration Part 1 5 22 Sun Fire X4450 Server Service Manual e November 2009 10 11 12 13 14 15 16 17 Reinstall the fan boards making sure the cable is not pinched FIGURE 5 16 The cable routes through the slot underneath of the fan boards Route the cable towards the power supply bay and over the notch in the vertical power supply unit backplane The cable then dips slightly to run underneath the ribs on the memory tray support bracket Reinstall the memory tray support bracket Be careful not to pinch the cable Install the SAS HBA card in PCIE slot 0 The lower card on the riser is closest to the power supply wall Install the connector labeled MB 0 1 2 and 3 into port 0 of the SAS HBA card that is closest to the gold fingers Install the connector labeled MB 4 5 6 and 7 into port 1 of the SAS HBA card that is furthest from the gold fingers Replace the air duct See Section 4 4 2 Installing the Air Duct on page 4 18 Re install the memory tray See Section 4 2 2 Installing the Memory Tray on page 4 13 Install the fan modules See Section 3 3 5 Installing a Fan Module on page 3 13 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server i
55. ber 2009 Preface The Sun Fire X4450 Server Service Manual provides detailed procedures for removing and replacing replaceable parts in the Sun Fire X4450 Server This manual also includes information about the use and maintenance of the server This document is written for technicians system administrators authorized service providers ASPs and users who have advanced experience troubleshooting and replacing hardware How This Document Is Organized This manual contains the following chapters TABLE P 1 Sun Fire X4450 Server Service Manual Chapters Chapter Describes Chapter 1 Sun Fire X4450 Server Overview provides an overview of the system including front and back panel features Chapter 2 Preparing to Service the System describes the steps necessary to prepare the system for service Chapter 3 Servicing Customer Replaceable Devices describes the service procedures that can be done while the system is running hot serviceable procedures Chapter 4 Servicing Motherboard Components describes the service procedures for the motherboard and its associated components including installing and upgrading memory modules FB DIMMs Chapter 5 Servicing Infrastructure Boards and Components describes the service procedures for all other components TABLE P 1 Sun Fire X4450 Server Service Manual Chapters Continued Chapter Describes Chapter 6 Returning the Server to Operation
56. ct any data cables required to the PCIe card Route data cables through the cable management arm Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 Sun Fire X4450 Server Service Manual November 2009 FIGURE 4 15 Installing a PCIe Card Chapter 4 Servicing Motherboard Components 4 27 4 7 Servicing the Battery The battery maintains system time when the server is powered off and a time server is unavailable If the server fails to maintain the proper time when powered off and not connected to a network replace the battery You need a small No 1 flat blade screwdriver Note This is a customer replaceable unit Caution Ensure that all power is removed from the server before removing or installing the battery You must disconnect the power cables from the system before performing this procedure FIGURE 4 16 Battery Location 4 28 Sun Fire X4450 Server Service Manual November 2009 4 7 1 4 7 2 Removing the Battery 1 Remove PCIe riser 2 contains PCIe slots 2 and 5 which are furthest from the power supply See Section 4 5 1 Removing a PCIe Riser on page 4 20 See Section 4 6 1 Sun Fire X4450 PCIe Card Guidelines on page 4 23 2 Using a small No 1 flat blade screwdrive
57. d on U S export exclusion lists including but not limited to the denied persons and specially designated nationals lists is strictly prohibited Use of any spare or replacement CPUs is limited to repair or one for one replacement of CPUs in products exported in compliance with U S export laws Use of CPUs as product upgrades unless authorized by the US Government is strictly prohibited Copyright 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s CE PRODUIT CONTIENT DES INFORMATIONS CONFIDENTIELLES ET DES SECRETSCOMMERCIAUX DE SUN MICROSYSTEMS INC SON UTILISATION SA DIVULGATION ET SA REPRODUCTION SONT INTERDITES SANS L AUTORISATION EXPRESSE ECRITE ET PREALABLE DE SUN MICROSYSTEMS INC Cette distribution peut des l ments d velopp s par des tiers Sun Sun Microsystems le logo Sun Java Solaris et Sun Fire sont des marques de fabrique ou des marques d pos es de Sun Ni Inc ou de sa filiale aux Etats Unis et dans d autres pays Intel est une marque de fabrique ou une marque d pos e de Intel Corporation ou de sa filiale aux Etats Unis et dans d autres pays Intel Inside est une marque de fabrique ou une marque d pos e de Intel Corporation ou de sa filiale aux Etats Unis et dans d autres pays Ce produit est soumis a la l gislation am ricaine sur le contr le des exportations et peut tre soumis la r glementation en vigueur dans d autres pays dans le domai
58. dicated with an amber LED on the memory tray so that you can install the replacement FB DIMM in the same location Tip Make a note of the faulty FB DIMM location 5 Push down on the ejector tabs on each side of the FB DIMM until the FB DIMM is released FIGURE 4 4 6 Grasp the top corners of the faulty FB DIMM and remove it from the server Chapter 4 Servicing Motherboard Components 4 7 FIGURE 4 4 Removing FB DIMMs 7 Place the FB DIMM on an antistatic mat 8 Repeat Step 5 through Step 7 to remove any additional FB DIMMs 4 1 4 Installing FB DIMMs Caution Ensure that all power is removed from the server before removing or installing FB DIMMs or damage to the FB DIMMs might occur You must disconnect all power cables from the system before performing this procedure Tip See Section 4 1 2 FB DIMM Guidelines on page 4 4 for information about configuring the FB DIMMs 1 Unpackage the replacement FB DIMMs and place them on an antistatic mat 2 Ensure that the ejector tabs are in the open position 3 Line up the replacement FB DIMM with the connector FIGURE 4 5 Align the FB DIMM notch with the key in the connector This ensures that the FB DIMM is oriented correctly 4 8 Sun Fire X4450 Server Service Manual November 2009 4 Push the FB DIMM into the connector until the ejector tabs lock the FB DIMM in place If the FB DIMM does not easily seat into the connector verify that th
59. e Release Button and Latch 3 29 Installing a Hard Drive or SSD Installing a hard drive or SSD into the Sun Fire X4450 server is a two step process You must first install a drive into the drive slot and then configure that drive to the server To install a drive into a Sun Fire X4450 server 1 If necessary remove the blank panel from the chassis The Sun Fire X4450 might have as many as eight blank panels covering unoccupied drive slots 2 Determine the drive slot location for the replacement drive If you removed an existing drive from a slot in the server you must install the replacement drive in the same slot as the drive that was removed Drives are physically addressed according to the slot in which they are installed See TABLE 3 1 for drive locations 3 Slide the drive into the drive slot until it is fully seated FIGURE 3 4 Chapter 3 Servicing Customer Replaceable Devices 3 7 FIGURE 3 4 Installing a Drive 9 N 4 Close the latch to lock the drive in place 5 Do one of the following If you have hot plugged the drive Configure the drive See one of the following HBA documents For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM Sun LSI 106x RAID User s Guide If you have cold plugged the drive Restore power to the server Do the procedure described in Section 6 4 Powering On the Server on page 6 5 3 2 6 Using Drive Fillers
60. e You Read This Document To fully use the information in this document you must have thorough knowledge of the topics discussed in the Sun Fire X4450 Server Product Notes Sun Online The following table shows where to find Sun documents online TABLE P 3 Sun Fire X4450 Server Online Documents Sun Function URL Description Sun Documentation Support Training Warranty Feedback http docs sun com h h h ttp www sun ttp www sun ttp www sun warranty index ttp www sun com support com training com service support html com hwdocs feedback You can navigate to the Sun Fire X4450 server document page and then download PDF and view HTML documents Includes the LSI card Sun LSI 106x RAID User s Guide for MSM Obtain technical support and download patches Learn about Sun courses Obtain specific details regarding your warranty Submit your comments Safety Symbols Note the meanings of the following symbols that might appear in this document Caution There is a risk of personal injury or equipment damage To avoid personal injury and equipment damage follow the instructions Preface xi Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions
61. e orientation of the FB DIMM is as shown in FIGURE 4 5 If the orientation is reversed damage to the FB DIMM might occur 5 Repeat Step 2 through Step 4 until all replacement FB DIMMSs are installed 6 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 7 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 8 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 9 Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 5 Installing FB DIMMs Chapter 4 Servicing Motherboard Components 4 9 4 1 5 Installing Additional FB DIMMs Before you begin see Section 4 1 2 FB DIMM Guidelines on page 4 4 for information about FB DIMM configuration guidelines Caution Ensure that all power is removed from the server before installing FB DIMMs or damage to the FB DIMMs might occur You must disconnect all power cables from the system before performing this procedure 1 Unpackage the replacement FB DIMMs and place them on an antistatic mat 2 Ensure that the ejector tabs are in the open position 3 Line up the FB DIMM with the connector FIGURE 4 5 Align the FB DIMM notch with the key in the connector This ensures that the FB DIMM is oriented correctly 4 Push the F
62. e removal procedure 3 Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 3 Servicing Customer Replaceable Devices 3 21 FIGURE 3 16 Installing the DVD USB Module 3 22 Sun Fire X4450 Server Service Manual November 2009 Chapter 3 Servicing Customer Replaceable Devices 3 23 3 24 Sun Fire X4450 Server Service Manual November 2009 CHAPTER 4 Servicing Motherboard Components gt gt This chapter describes how to replace the motherboard and its components in the Sun Fire X4450 server Note Before performing any of the procedures in this chapter perform the procedures described in Chapter 2 Preparing to Service the System The following topics are covered in this chapter Section 4 1 Servicing FB DIMMs on page 4 2 CRU Section 4 2 Servicing the Memory Tray on page 4 11 CRU Section 4 3 Replacing the Memory Riser on page 4 14 CRU Section 4 4 Servicing the Air Duct on page 4 16 CRU Section 4 5 Servicing PCle Risers on page 4 20 CRU Section 4 6 Servicing PCIe Cards on page 4 22 CRU Section 4 7 Servicing the Battery on page 4 28 CRU Section 4 8 Servicing the Motherboard Assembly on page 4 29 FRU Section 4 9 Servicing CPUs on page 4 35 FRU Section 4 10 Resetting Passwords and Clearing CMOS NVRAM on page 4 43 Section 4 11 Recovering from Corrupt Service Processor Software
63. e representative for assistance Caution The system supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board Removing the Power Distribution Board The following tools are needed for this procedure m No 2 Phillips screwdriver 1 Remove the motherboard assembly See Section 4 8 1 Removing the Motherboard Assembly on page 4 30 2 Remove all power supplies a Grasp the power supply handle and press the release latch b Slide the power supply out of the system 3 Disconnect the top cover interlock cable from the power distribution board FIGURE 5 8 1 Sun Fire X4450 Server Service Manual e November 2009 5 5 2 Disconnect the power distribution board ribbon cable from the Power Supply Unit backplane 1 Unscrew the four screws securing the L shaped busbars from the PSU backplane to the power distribution board Remove the No 2 Phillips screw securing the power distribution board to the chassis 2 Grasp the bus bar and pull the power distribution board bus bar assembly to the left away from the paddle card Lift the power distribution board bus bar assembly up and out of the system Place the power distribution board bus bar assembly on an antistatic mat FIGURE 5 8 Removing the Power Distribution Board Installing the
64. ection 1 4 Sun Fire X4450 Server Rear Panel Features on page 1 7 for more information about identifying and interpreting system LEDs Sun Fire X4450 Server Service Manual November 2009 FIGURE 3 10 Power Supplies 3 4 2 Power Supply LED Reference Each power supply contains a series of LEDs on the back panel of the system FIGURE 3 11 Power Supply Status LEDs Chapter 3 Servicing Customer Replaceable Devices 3 15 Figure Legend Legend LED Symbol Color Lights when 1 AC Present 2 Service Required 3 OK to Remove a gt Green Amber Green The power supply is plugged in and AC power is available regardless of system power state The power supply is faulty The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault A power supply can be removed safely during a hot swap operation 3 4 3 Removing a Power Supply Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions 1 Determine which power supply 0 or 1 requires replacement A lit amber failure LED on a power supply indicates that a failure was detected 2 Gain access to the rear of the server where the faulty power supply is located 3 Release the cable management arm CMA FIGURE 3 12 The CMA is located at the rear of the server rack a Press and hold the tab b Rotate the cab
65. engage the keyhole slots in the tray align the tray before moving the tray forward to latch Install the 4 screws that secure the motherboard to the bus bar Use a No 2 Phillips screwdriver Fasten the captive screw at the front of the motherboard Carefully connect the power distribution board ribbon cable to the motherboard Make sure it is seated properly Connect the two drive data cables s Be careful when routing the drive cables so they are not pinched and are underneath the ribs on the support s Ensure that the two cables are placed behind the plastic shield between the CPU and the power supply housing Sun Fire X4450 Server Service Manual November 2009 Caution The drive data cables are delicate Carefully connect them and make sure that they are seated properly when servicing the motherboard 10 11 12 13 14 15 16 Reinstall the memory tray See Section 4 2 2 Installing the Memory Tray on page 4 13 Loosen the captive retaining screw that holds the front end of the riser to the motherboard Be careful when routing the drive cables so they don t get pinched and are underneath the ribs on the support Reinstall the PCIe cards and risers See Section 4 5 2 Installing a PCIe Riser on page 4 21 Reinstall the top cover See Section 6 1 Installing the Top Cover on page 6 2 Reinstall the server into the rack See Section 6 2 Reinstalling the
66. ens Overview TABLE C 1 contains summary descriptions of the top level BIOS setup screens TABLE C 1 BIOS Setup Screens Summary Screen Description See Main General product information including Section C 2 1 BIOS Main BIOS type processor memory and Menu Screens on page C 4 time date Advanced Configuration information for the CPU Section C 2 2 BIOS memory IDE Super IO trusted computing Advanced Menu Screens on USB PCI MPS and other information page C 6 Boot Configure the boot device priority drives Section C 2 3 BIOS Boot and the DVD ROM drive Menu Screens on page C 11 Server Server devices can be configured by the Section C 2 4 BIOS Server BIOS if applicable Menu Screens on page C 14 Security Set or change the user and supervisor Section C 2 5 BIOS Security passwords Menu Screens on page C 18 Exit Save changes and exit discard changes and Section C 2 6 BIOS Exit exit discard changes or load optimal or failsafe defaults Menu Screens on page C 19 Sun Fire X4450 Server Service Manual lt November 2009 FIGURE C 1 Product Information FIGURE C 1 summarizes the BIOS menu tree See Section C 2 BIOS Setup Menu Screens on page C 4 for examples of each of these screens BIOS Utility Menu Tree CPU Settings System Memory Settings IDE Configuration Trusted Computing USB Configuration Product Information
67. eon processor See Section 4 9 2 Removing a CPU on page 4 36 See Section 4 9 4 Installing a CPU Replacing Heatsink on page 4 41 Do not return the server to service at this time 5 Remove and replace the server fans with the high capacity fan modules supplied in the upgrade kit See Section 3 3 Servicing Fan Modules on page 3 9 6 Re install the server and test it See Chapter 6 Returning the Server to Operation on page 1 7 Return the CPU heat sink and server fans in the provided RMA kit Contact your Sun service representative for more information 4 10 4 10 1 Resetting Passwords and Clearing CMOS NVRAM The following topics are covered m Section 4 10 1 Overview on page 4 43 m Section 4 10 2 Resetting the SP Password From the BIOS Screen on page 4 44 m Section 4 10 3 Resetting the BIOS Password Using a Jumper on page 4 44 m Section 4 10 4 Resetting NVRAM Using a Jumper on page 4 45 Overview You can reset a password from the BIOS screen or with a jumper You can also clear the CMOS NVRAM or BIOS Password by changing the J33 jumper position as follows J33 jumper position 1 3 Clears CMOS NVRAM J33 jumper position 2 4 Clears the Password Access the J33 jumper on the motherboard in the rear below PCle slot 2 PCIE riser 2 Chapter 4 Servicing Motherboard Components 4 43 4 10 2 Resetting the SP Password From the BIOS Screen To reset a password for
68. erver LAN Configuration Reset SP BMC Password BIOS SETUP UTILITY er Reset BNC Password Reset BMC Password now ma Cancel Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 23 BIOS Setup Utility Server Configure Remote Access JS SETUP UTILITY View Event Log 07 09 11 12 30 30 CPU 1 is asserted Appendix C BIOS Screens C 17 FIGURE C 25 BIOS Setup Utility Server Clear BMC Event Log BIOS SETUP UTILITY Clear BMC Event Log nou DN Cancel Clear BHC System Event Log C22 BIOS Security Menu Screens The BIOS Security screens allow you to set or change the user and supervisor passwords The Sun Fire X4450 has the following BIOS Security screen C 18 Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 26 BIOS Setup Utility Security Change Supervisor Password SETUP UTILITY Change Supervisor Passuord C 2 6 BIOS Exit Menu Screens The BIOS Exit screens allow you to save changes and exit discard changes and exit discard changes or load optimal or failsafe defaults The Sun Fire X4450 has the following BIOS Exit screens Appendix C BIOS Screens C 19 FIGURE C 27 BIOS Setup Utility Exit BIOS SETUP UTILITY Boot ver xit BIOS SETUP UTILITY y Security Exit nd Exit Save configuration changes and exit setup ma Cancel C 20 Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 29 BIOS Setup Utility
69. es 5 19 Servicing CPUs 4 35 SP recovering from a corrupt 4 46 System Power Supply Failure LED 3 15 T Top Fan LED 3 11 3 14 Index 2 Sun Fire X4450 Server Service Manual e November 2009
70. g memory tray or damage to the FB DIMMs might occur You must disconnect all power cables from the system before performing this procedure You will need a 3mm ball end Allen wrench for this procedure 4 3 1 Replacing the Memory Riser 1 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 2 Locate the memory riser There are two memory risers 3 Use the Allen wrench that was shipped with your replacement memory riser to loosen the 2 screws that hold the memory riser to the motherboard Remove the memory riser 4 14 Sun Fire X4450 Server Service Manual November 2009 FIGURE 4 8 Loosening Screws on Memory Riser 4 Install the replacement memory riser using the Allen wrench Chapter 4 Servicing Motherboard Components 4 15 FIGURE 4 9 Removing the Memory Riser 5 Reinstall the memory tray See Section 4 2 2 Installing the Memory Tray on page 4 13 4 4 Servicing the Air Duct You must remove the air duct when removing and installing the following components m Power distribution board m Power supply backplane m Paddle card m Motherboard Note This is a customer replaceable unit 4 16 Sun Fire X4450 Server Service Manual November 2009 Caution To prevent the system from overheating ensure that the air duct is correctly installed before powering on the server 4 4 1 Removing the Air Duct 1 Slide the system out of the rack See Section 2 5 Ex
71. haped pattern Smooth the grease into a thin even layer on top of the CPU You can use a piece of plastic bag over your finger Orient the heatsink so that the four screws line up with the mounting inserts Tighten the four screws alternately one 1 2 turn in an X pattern until fully seated Reinstall the memory tray See Section 4 2 2 Installing the Memory Tray on page 4 13 Return the server to operation a Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 b Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Chapter 4 Servicing Motherboard Components 4 39 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 21 Installing a CPU 4 40 Sun Fire X4450 Server Service Manual November 2009 4 9 4 Installing a CPU Replacing Heatsink To install a CPU do the following This procedure replaces the CPU heatsink 1 10 11 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 3 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 c Slide the server out of
72. hat all cables and cords are capable of extending 3 From the front of the server release the two slide release latches FIGURE 2 3 Squeeze the green slide release latches to release the slide rails Chapter 2 Preparing to Service the System 2 5 FIGURE 2 3 Slide Release Latches 4 While squeezing the slide release latches slowly pull the server forward until the slide rails latch 2 6 Sun Fire X4450 Server Service Manual November 2009 2 6 Removing the Server From the Rack The server must be removed from the rack to service the following components Motherboard Power distribution board Power supply backplane Paddle card Drives cage Drives backplane Front panel light pipe assemblies Caution If necessary use two people to dismount and carry the chassis To remove a server from the rack 1 2 Disconnect all the cables and power cords from the server Extend the server to the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 3 Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm CMA from the rail assembly FIGURE 2 3 The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA Chapter 2 Preparing to Service the System 2 7 FIGURE 2 4 Metal Lever and Cable Management Arm Caution If necessary use two peo
73. he Drives Cage 1 Connect the drive data cables Press the connector into its socket until it snaps into place 2 Position the drives cage in the chassis over its standoffs FIGURE 5 4 1 FIGURE 5 4 Installing the Drives Cage 3 Slide the drives cage back until the drives backplane engages with the paddle card connector FIGURE 5 4 2 4 Replace the No 2 Phillips screws securing the drives cage to the chassis FIGURE 5 4 3 Two screws secure the drives cage to each side of the chassis 5 Install the fan modules See Section 3 3 5 Installing a Fan Module on page 3 13 Chapter 5 Servicing Infrastructure Boards and Components 5 7 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Install the server into the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 Install the drives Note Ensure you are installing the drives in the correct drive bays 10 11 See Section 3 2 5 Installing a Hard Drive or SSD on page 3 7 Install the DVD USB module See Section 3 5 2 Installing the DVD USB Module on page 3 22 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 5 3 Servicing the Drives Backplane You m
74. icing CPUs 4 35 4 9 1 CPU Fault Remind Button 4 35 4 9 2 Removing a CPU 4 36 4 9 3 Installing a CPU Reusing Heatsink 4 38 4 94 Installing a CPU Replacing Heatsink 4 41 4 9 5 Upgrading the CPU 4 42 4 10 Resetting Passwords and Clearing CMOS NVRAM 4 43 4 10 1 Overview 4 43 4 10 2 Resetting the SP Password From the BIOS Screen 4 44 4 10 3 Resetting the BIOS Password Using a Jumper 4 44 4 10 4 Resetting NVRAM Using a Jumper 4 45 4 11 Recovering from Corrupt Service Processor Software 4 46 4 11 1 Recovering from Corrupt SP Software 4 46 5 Servicing Infrastructure Boards and Components 5 1 5 1 Servicing the Fan Power Boards 5 2 5 1 1 Removing a Fan Power Board 5 2 5 1 2 Installing a Fan Power Board 5 3 5 2 Servicing the Drives Cage 5 5 5 2 1 Removing the Drives Cage 5 5 5 2 2 Installing the Drives Cage 5 7 vi Sun Fire X4450 Server Service Manual November 2009 5 3 5 4 5 5 5 6 5 7 5 8 Servicing the Drives Backplane 5 8 5 3 1 Removing the Drives Backplane 5 8 5 3 2 Installing the Drives Backplane 5 9 Servicing the Front Control Panel Light Pipe Assembly 5 10 5 4 1 Removing the Front Control Panel Light Pipe Assembly 5 10 5 4 2 Installing the Front Control Panel Light Pipe Assembly 5 11 Servicing the Power Distribution Board PDB 5 12 5 5 1 Removing the Power Distribution Board 5 12 5 5 2 Installing the Power Distribution Board 5 13 Servicing the Power Supply Backplane 5 15 5 6 1 Removing the Power Supply Backp
75. if the drive a Contains the operating system and the operating system is not mirrored on another drive a Cannot be logically isolated from the online operations of the server 3 Do one of the following a To hot plug a drive Chapter 3 Servicing Customer Replaceable Devices 3 5 a Unconfigure the drive as required You must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it See one of the following HBA documents if your system uses RAID For Sun StorageTek Sun StorageTek RAID Manager Software User s Guide For LSI MegaRAID Storage Manager MSM Sun LSI 106x RAID User s Guide b Wait until the blue OK to Remove LED becomes lit FIGURE 3 2 before you physically uninstall the drive from the chassis The blue LED indicates that the drive is unconfigured and can be removed s To cold plug a drive You must power off the server before you can safely remove the drive Do one of the procedures described in Section 2 4 Powering Off the Server on page 2 3 4 On the drive you plan to remove push the drive release button to open the latch 1 FIGURE 3 3 5 Grasp the latch 2 and pull the drive out of the drive slot 3 Caution The latch is not an ejector Do not bend it too far to the right Doing so can damage the latch 3 6 Sun Fire X4450 Server Service Manual November 2009 FIGURE 3 3 Locating the Driv
76. install the fan modules See Section 3 3 5 Installing a Fan Module on page 3 13 4 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 5 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 6 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 5 4 Sun Fire X4450 Server Service Manual e November 2009 7 Power on the server See Section 6 4 Powering On the Server on page 6 5 92 Dada l Servicing the Drives Cage You must remove the drives cage to access the following components m Drives backplane m Front control panel light pipe assemblies Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the drives cage You must disconnect the power cables before performing this procedure Removing the Drives Cage 1 Power off the server See Section 2 4 Powering Off the Server on page 2 3 2 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 3 Remove the server from the rack See Section 2 6 Re
77. it See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 Upgrading the CPU To upgrade a CPU to the Intel Xeon processor 7400 series 1 Obtain the upgrade kit which includes the new processors heatsinks and high capacity fan modules The upgrade kit part numbers are s X4450 4 X7460 for upgrade to 4 Intel Xeon processor X7460 a X4450 2 X7460 for upgrade to 2 Intel Xeon processor X7460 Note This upgrade kit is for upgrading to a 130W processor only A non 130W processor does not require high capacity fan modules 2 Update the BIOS and firmware to the latest revision 3 Migrate to the ILOM Lights Out Manager Optional If your Sun Fire X4450 server has embedded LOM the server must be upgraded to ILOM before it can support the Intel Xeon processor 7400 series Read the ELOM to ILOM Migration Users Guide Go to http docs sun com To access the firmware supporting ILOM refer to the Sun Fire X4450 Server Tools and Drivers CD DVD Version 2 0 0 To download an image go to http www sun com servers x64 x4450 downloads jsp After transitioning to ILOM from the 2 0 0 DVD update the BIOS and ILOM again to the latest Tools and Drivers DVD version BIOS version 3B50 on the 2 0 0 DVD is only a transition BIOS and does not completely support the 7400 series CPU Sun Fire X4450 Server Service Manual November 2009 4 Upgrade the Intel X
78. it Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 Sun Fire X4450 Server Service Manual November 2009 APPENDIX B BIOS Power On Self Test POST Codes The system BIOS provides a basic power on self test POST during which the BIOS checks the basic devices required for the server to operate The progress of the self test is indicated by a series of POST codes This chapter explains the BIOS POST testing provides an alternate method for viewing the codes describes how to change POST options and lists the POST codes This chapter contains the following sections m Section B 1 Introduction on page B 1 m Section B 2 How BIOS POST Memory Testing Works on page B 2 m Section B 3 Redirecting Console Output on page B 2 m Section B 4 Changing POST Options on page B 3 m Section B 5 POST Codes on page B 4 B 1 Introduction The POST is a systematic check of basic system devices As the testing progresses the BIOS displays codes that you can use to interpret the status of your server The codes appear at the bottom right corner of the system s VGA screen after the self test has progressed far enough to initialize the video monitor Because the codes might scroll off of the screen too quickly to be read an alternate method of displaying POST codes is to redirect the output of the console to a serial port see Section B 3 Redirecting Conso
79. lane 5 15 5 6 2 Installing the Power Supply Backplane 5 16 Servicing the Paddle Card 5 17 5 7 1 Removing the Paddle Card 5 17 5 7 2 Installing the Paddle Card 5 18 Servicing Cables 5 19 5 8 1 Removing Drive Cables in a SAS Configuration 5 20 5 8 2 Installing HD Cables in a SAS Configuration 5 21 5 8 3 Removing a PDB Cable 5 25 5 8 4 Installing a PDB Cable 5 27 Returning the Server to Operation 6 1 6 1 6 2 6 3 6 4 A Installing the Top Cover 6 2 Reinstalling the Server in the Rack 6 3 Returning the Server to the Normal Rack Position 6 4 Powering On the Server 6 5 Connector Pinouts A 1 Serial Management Port Connector A 2 Contents vii A 2 A 3 AA AS Network Management Port Connector A 3 Video Connector A 4 USB Connectors A 5 Gigabit Ethernet Connectors A 6 B BIOS Power On Self Test POST Codes B 1 B 1 B 2 B 3 B 4 B 5 Introduction B 1 How BIOS POST Memory Testing Works B 2 Redirecting Console Output B 2 Changing POST Options B 3 POST Codes B 4 C BIOS Screens C 1 C 1 C 2 Configuring BIOS Settings C 1 C 1 1 Using BIOS Menu Items C 1 C 1 2 BIOS Setup Screens Overview C 2 BIOS Setup Menu Screens C 4 C 2 1 BIOS Main Menu Screens C 4 C 2 2 BIOS Advanced Menu Screens C 6 C 2 3 BIOS Boot Menu Screens C 11 C 2 4 BIOS Server Menu Screens C 14 C 2 5 BIOS Security Menu Screens C 18 C 2 6 BIOS Exit Menu Screens C 19 Index Index 1 viii Sun Fire X4450 Server Service Manual e Novem
80. le Output on page B 2 B 1 B 2 How BIOS POST Memory Testing Works The BIOS POST memory testing is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM 2 Once executing out of DRAM the BIOS performs a simple memory test a write read of every location with the pattern 55aa55aa Note This memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen Enabling Quick Boot causes the BIOS to skip the memory test See Section B 4 Changing POST Options on page B 3 for more information 3 The BIOS polls the memory controllers for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end of POST B 3 B 2 Redirecting Console Output To access the SP and redirect the console output so that the BIOS POST codes can be read remotely 1 Attach a multi port dongle cable to the server module UCP connector 2 Attach a monitor to the multi port dongle cable s video port and a keyboard to a USB connector 3 Power cycle or power on the server 4 Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears 5 Select Server The Server screen appears 6 Select AST2000 LAN Configuration The
81. le management arm out of the way so that you can access the power supply 3 16 Sun Fire X4450 Server Service Manual November 2009 FIGURE 3 12 Releasing the Cable Management Arm 4 Disconnect the power cord from the faulty power supply 5 Grasp the power supply handle and press the release latch FIGURE 3 13 6 Pull the power supply out of the chassis Chapter 3 Servicing Customer Replaceable Devices 3 17 FIGURE 3 13 Power Supply Release Handle 3 4 4 Installing a Power Supply 1 Align the replacement power supply with the empty power supply chassis bay 2 Slide the power supply into the bay until it is fully seated FIGURE 3 14 3 18 Sun Fire X4450 Server Service Manual November 2009 FIGURE 3 14 Installing a Power Supply 3 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit 4 Close the CMA inserting the end of the CMA into the rear left rail bracket FIGURE 3 12 5 Verify that the following LEDs are not lit Failure LED on the replaced power supply Service Required LED Front Service Required LED Rear Service Required LED Note See Section 1 3 Sun Fire X4450 Server Front Panel Features on page 1 6 and Section 1 4 Sun Fire X4450 Server Rear Panel Features on page 1 7 for more information about identifying and interpreting system LEDs 6 Verify the status of the power supplies Solaris OS At the
82. moving the Server From the Rack on page 2 7 4 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 5 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 6 If you are servicing the drives backplane remove all drives See Section 3 2 4 Removing a Hard Drive or SSD on page 3 5 Chapter 5 Servicing Infrastructure Boards and Components 5 5 Note Make a note of the drive locations before removing them from the system You will need to install the drives in the correct locations when reassembling the system 7 If you are servicing the drives backplane remove the DVD USB module See Section 3 5 1 Removing the DVD USB Module on page 3 21 8 Remove the fan modules See Section 3 3 4 Removing a Fan Module on page 3 12 9 Remove the No 2 Phillips screws securing the drives cage to the chassis 5 3 1 and 2 Two screws secure the drives cage to each side of the chassis 10 Slide the drives cage forward to disengage the backplane from the paddle card FIGURE 5 3 3 11 Lift the drives cage up and disconnect the drive data cables FIGURE 5 3 4 Press the connector release button to release the cable 12 Set the drives cage on an antistatic mat FIGURE 5 3 Removing the Drives Cage 5 6 Sun Fire X4450 Server Service Manual November 2009 5 2 2 Installing t
83. n Fire X4450 Server Service Manual November 2009 6 Power on the server See Section 6 4 Powering On the Server on page 6 5 FIGURE 4 10 Installing the Air Duct N m K S 4 I c 4 N A sel pi A J 9 AY if Ae y I gt N A j Y Ws da VA iL S La ZZ x Chapter 4 Servicing Motherboard Components 4 19 4 5 4 5 1 4 20 Servicing PCIe Risers PCIe cards are installed on vertical risers You must remove the relevant riser to access a PCIe card You must remove all three PCIe risers when replacing the motherboard Note This is a customer replaceable unit Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 7 1 Electrostatic Discharge Safety Measures on page 2 9 Removing a PCIe Riser Caution Ensure that all power is removed from the server before removing or installing risers You must disconnect the power cables before performing this procedure 1 Power off the server See Section 2 4 Powering Off the Server on page 2 3 2 Disconnect all external cables 3 Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 4 If you are servicing a PCIe card locate its position in the system 5 Disconnect any data c
84. nd transfer PC data for the fan modules This board includes the connectors for the drives as well as the interconnect for the I O board Power and Locator buttons and system component status LEDs The Sun Fire X4450 has an eight disk backplane Each drive has an LED for power activity fault and ok to remove This board connects directly to the drives backplane It is packaged with the DVD drive as a single unit There are three risers per system each attached to the rear of the motherboard In the Sun Fire X4450 server each riser supports two PCIe cards Board PDB on page 5 12 Section 5 7 Servicing the Paddle Card on page 5 17 Section 5 1 Servicing the Fan Power Boards on page 5 2 Section 5 3 Servicing the Drives Backplane on page 5 8 Section 3 5 Servicing the DVD USB Module on page 3 21 Section 4 5 Servicing PCle Risers on page 4 20 122 Sun Fire System Cables The Sun Fire X4450 server internal cables are shown in FIGURE 1 1 X4450 Server Service Manual November 2009 FIGURE 1 1 Cables a Figure Legend 1 Drive data cables 2 Motherboard to PDB cable 3 Top cover interlock cable 4 PSU backplane interconnect cable 12 3 Dimensions The 2U chassis form factor dimensions are listed in TABLE 1 3 TABLE 1 3 Sun Fire X4450 Server Dimensions Dimension Sun Fire X4450 Height 87 85 mm 3 46 inches Width 445 71 mm 17 55 inches includes ea
85. ne des exportations et importations Les utilisations finales ou utilisateurs finaux pour des armes nucl aires des missiles des armes biologiques et chimiques ou du nucl aire maritime directement ou indirectement sont strictement interdites Les exportations ou reexportations vers les pays sous embargo am ricain ou vers des entit s figurant sur les listes d exclusion d exportation am ricaines y compris mais de maniere non exhaustive la liste de personnes qui font objet d un ordre de ne pas participer d une fa on directe ou indirecte aux exportations des produits ou des services qui sont r gis par la l gislation am ricaine sur le contr le des exportations et la liste de ressortissants sp cifiquement d sign s sont rigoureusement interdites L utilisation de pi ces d tach es ou d unit s centrales de remplacement est limit e aux r parations ou a l change standard d unit s centrales pout les produits export s conform ment la l gislation am ricaine en mati re d exportation Sauf autorisation par les autorit s des Etats nis l utilisation d unit s centrales pour proc der a des mises jour de produits est rigoureusement interdite Si Ca Adobe PostScript Contents Preface ix Sun Fire X4450 Server Overview 1 1 1 1 1 2 1 3 1 4 1 5 Product Description 1 1 Sun Fire X4450 Server Chassis Overview 1 3 1 2 1 Infrastructure Boards 1 4 1 2 2 System Cables 1 4 1 2 3 Dimensions 1 5 Sun Fire X4450 Se
86. nnector that can be accessed from the back panel FIGURE A 4 Video Connector Diagram TABLE A 3 Video Connector Signals Pin Signal Description Pin Signal Description 1 Red Video 9 KEY 2 Green Video 10 Sync Ground 3 Blue Video 11 Monitor ID Bit 1 4 Monitor ID Bit 2 12 Monitor ID Bit 0 5 Ground 13 Horizontal Sync 6 Red Ground 14 Vertical Sync 7 Green Ground 15 N C Reserved 8 Blue Ground Sun Fire X4450 Server Service Manual November 2009 A 4 USB Connectors Two Universal Serial Bus USB ports are located on the motherboard in a double stacked layout and can be accessed from the back panel FIGURE A 5 USB Connector Diagram USBO e amp t USBI TABLE A 4 USB Connector Signals Pin Signal Description Pin Signal Description A1 5 V fused B1 5 V fused A2 USB0 1 B2 USB2 3 A3 USB0 1 B3 USB2 3 A4 Ground B4 Ground Appendix A Connector Pinouts A 5 A 5 A 6 Gigabit Ethernet Connectors Four RJ 45 Gigabit Ethernet connectors NETO NET1 NET2 NET3 are located on the system motherboard and can be accessed from the back panel The Ethernet interfaces operate at 10 Mbit sec 100 Mbit sec and 1000 Mbit sec FIGURE A 6 Gigabit Ethernet Connector Diagram TABLE A 5 Gigabit Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transm
87. nstall the top cover See Section 6 1 Installing the Top Cover on page 6 2 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 The password is reset Resetting NVRAM Using a Jumper To clear the NVRAM using a jumper 1 Power off the server See Section 2 4 Powering Off the Server on page 2 3 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 Extend the server into the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Locate the jumper J33 The jumper is on the rear of the motherboard below PCle slot 2 PCIE riser 2 Place the jumper on position 1 3 Power on the server and boot until message about NVRAM has been cleared Power off the server and remove AC power Chapter 4 Servicing Motherboard Component
88. nto the rack See Section 6 2 Reinstalling the Server in the Rack on page 6 3 c Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 d Power on the server See Section 6 4 Powering On the Server on page 6 5 Chapter 5 Servicing Infrastructure Boards and Components 5 23 FIGURE 5 16 Installing Drive Cables in a SAS Configuration Part 2 Pa 76 V 76 2 7 5 8 3 Removing a PDB Cable To remove a Power Distribution Board cable 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 3 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 5 24 Sun Fire X4450 Server Service Manual November 2009 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 2 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 3 Remove the air duct See Section 4 4 1 Removing the Air Duct on page 4 17 4 Remove the
89. nual e November 2009 FIGURE C 13 BIOS Setup Utility Advanced MPS Configuration BIOS SETUP UTILITY MPS Revision C 2 3 BIOS Boot Menu Screens The BIOS Boot screens allow you to configure the boot device priority drives and the DVD ROM drive The Sun Fire X4450 has the following BIOS Boot screens Appendix C BIOS Screens C 11 FIGURE C 14 BIOS Setup Utility Boot BIOS SETUP UTILITY ruer Security I lows Quick Boot 100 C 12 Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 16 BIOS Setup Utility Boot Device Priority BIOS SETUP UTILITY Ist Drive RATD ASR 5005 PCT 1 u02 61 C Appendix C BIOS Screens C 13 FIGURE C 18 BIOS Setup Utility Boot CD DVD Drives ETUP UTILITY ist Drive USB TSSTcorp CD DUI C 2 4 BIOS Server Menu Screens The BIOS Server screens allow you to configure Server devices if applicable Note The term BMC that may be displayed on some screens refers to the SP service processor The Sun Fire X4450 has the following BIOS Server screens C 14 Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 19 BIOS Setup Utility Server gt Set AST2000 LAN Configuration Remote Configuration BIOS SETUP UTILITY erveri ecurity an Megatrends Appendix C BIOS Screens C 15 C 16 FIGURE C 21 BIOS Setup Utility Server LAN Configuration BIOS SETUP UTILITY M IP Address FIGURE C 22 BIOS Setup Utility S
90. on 2 5 Extending the Server to the Maintenance Position on page 2 5 Note If you are removing the fan power boards to access the paddle card or drives cage you must remove the server from the rack See Section 2 6 Removing the Server From the Rack on page 2 7 4 Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 5 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 6 Remove the fan modules Sun Fire X4450 Server Service Manual November 2009 Note If you are replacing a defective fan power board remove only the fan modules that are necessary to remove the defective fan power board See Section 3 3 4 Removing a Fan Module on page 3 12 7 Remove the Phillips screw that secures the fan power board to the chassis FIGURE 5 1 8 Slide the fan power board to the left to disengage it from the paddle card 9 Remove the fan power board from the system and place it on an antistatic mat FIGURE 5 1 Removing the Fan Power Board Dal 2 Installing a Fan Power Board 1 Lower the board into its mushroom standoffs in the chassis floor and slide the board to the right into the paddle card FIGURE 5 2 Chapter 5 Servicing Infrastructure Boards and Components 5 3 FIGURE 5 2 Installing a Fan Power Board 2 Secure the board to the chassis with a Phillips screw 3 Re
91. onfiguration information for the CPU memory IDE Super IO trusted computing USB PCI MPS and other system information The Sun Fire X4450 has the following BIOS Advanced screens Appendix C BIOS Screens C 5 FIGURE C 4 BIOS Setup Utility Advanced BIOS SETUP UTILITY Hain Adua Server gt CPU Configuration Hardware Prefetcher 4 Enabled C 6 Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 6 BIOS Setup Utility Advanced System Memory Settings BIOS SETUP UTILITY MCH Branch Mode Branch Interleave Advanced System Memory Settings MCH Branch Mode Branch Interleave Choose one of the following settings Rank interleave Interleaves in the same branch Branch interleave Interleaves between branch 0 and 1 Mirroring Mirrors branch space between branches Appendix C BIOS Screens C 7 FIGURE C 7 BIOS Setup Utility Advanced IDE Configuration BIOS SETUP UTILITY Aduanced ATAZIDE Configuration Enabled C ri T a fiduanced Serial Porti Address 3F8 TROQ4 al 3 Address 2FA C 8 Sun Fire X4450 Server Service Manual e November 2009 FIGURE C 9 BIOS Setup Utility Advanced Trusted Computing BIOS SETUP UTILITY TCG TPN SUPPORT Execute TPM Comi Appendix C BIOS Screens C 9 FIGURE C 11 BIOS Setup Utility Advanced USB Configuration 2 ETUP UTILITY fiduani USB Mass Storage Reset Delay 20 Sec C 10 Sun Fire X4450 Server Service Ma
92. ower cords before servicing the power supply backplane Removing the Power Supply Backplane 1 Remove the motherboard assembly See Section 4 8 1 Removing the Motherboard Assembly on page 4 30 2 Remove all power supplies Grasp the power supply handle and press the release latch 3 Remove the power distribution board See Section 5 5 1 Removing the Power Distribution Board on page 5 12 4 Unscrew the 4 screws to remove the L shaped busbars from the power supply backplane to the PDB 5 Remove the No 2 Phillips screw securing the power supply backplane to the power supply bay FIGURE 5 10 1 6 Lift the power supply backplane up and off its mushroom standoffs and out of the system 2 7 Place the power supply backplane on an antistatic mat Chapter 5 Servicing Infrastructure Boards and Components 5 15 FIGURE 5 10 Removing the Power Supply Backplane 5 6 2 Installing the Power Supply Backplane 1 Mount the power supply backplane to the front of the power supply bay Place the backplane over its mushroom standoffs and press down toward the floor of the chassis FIGURE 5 11 1 2 Secure the power supply backplane with one No 2 Phillips screw 2 3 Install the power distribution board See Section 5 5 2 Installing the Power Distribution Board on page 5 13 4 Install all power supplies Slide each power supply into its bay until it locks into place 5 Install the motherboa
93. pe Assembly 1 Remove the drives cage See Section 5 2 1 Removing the Drives Cage on page 5 5 5 10 Sun Fire X4450 Server Service Manual e November 2009 5 4 2 2 Remove the drives backplane See Section 5 3 1 Removing the Drives Backplane on page 5 8 3 Remove the three No 2 Phillips screws securing the front control panel light pipe assembly to the drives cage FIGURE 5 7 4 Slide the light pipe assembly out of the drives cage FIGURE 5 7 Removing Light Pipe Assembly Installing the Front Control Panel Light Pipe Assembly 1 Align the light pipe assembly with the mounting holes on the drives cage 2 Secure the light pipe assembly with three No 2 Phillips screws Chapter 5 Servicing Infrastructure Boards and Components 5 11 3 Install the drives backplane See Section 5 3 2 Installing the Drives Backplane on page 5 9 4 Install the drives cage See Section 5 2 2 Installing the Drives Cage on page 5 7 DO 5 5 1 5 12 Servicing the Power Distribution Board PDB It is easier to service the power distribution board PDB with the bus bar assembly attached If you are replacing a faulty PDB you must remove the bus bar assembly from the old board and attach it to the new PDB You must remove the power distribution board to access the paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Servic
94. ple to dismount and carry the chassis E 4 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails FIGURE 2 5 A release tab is located on each rail 2 8 Sun Fire X4450 Server Service Manual e November 2009 FIGURE 2 5 Release Tabs and Slide Assembly 5 Set the server on a sturdy work surface ZF PDA gt BP Performing Electrostatic Discharge and Antistatic Prevention Measures Electrostatic Discharge Safety Measures Electrostatic discharge ESD sensitive devices such as the motherboards PCI cards drives and memory cards require special handling Caution Circuit boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components along their connector edges Caution You must disconnect both power supplies before servicing any of the components documented in this chapter Chapter 2 Preparing to Service the System 2 9 2 7 1 1 Pay fed BY 2IR Using an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies circuit boards or PCI cards When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the cha
95. port current stepping 0184 BIOS does not support current stepping 0185 BIOS does not support current stepping 0186 BIOS does not support current stepping 0187 BIOS does not support current stepping Continues to boot Continues to boot Continues to boot Continues to boot Continues to boot Continues to boot Pause Pause Pause Pause Pause Pause Pause Pause Continues to boot Continues to boot Continues to boot Continues to boot Continues to boot Continues to boot Continues to boot Continues to boot Pause Pause Pause Pause Pause Pause Pause Pause Appendix B BIOS Power On Self Test POST Codes B 7 TABLE B 1 Error Messages and Responses Continued Error Code Error Message Response 0188 BIOS does not support current stepping Continues to boot 0189 BIOS does not support current stepping Continues to boot 018A BIOS does not support current stepping Continues to boot 018B BIOS does not support current stepping Continues to boot 018C BIOS does not support current stepping Continues to boot 018D BIOS does not support current stepping Continues to boot 018E BIOS does not support current stepping Continues to boot 018F BIOS does not support current stepping Continues to boot 0192 L2 cache size mismatch Continues to boot 0193 CPUID Processor stepping are different Continues to boot 0194 CPUID Processor family are different Pause 0195 Front side bus mismatch System halted Continues to boot 0196 CPUID Processor Model
96. r press the latch and remove the battery from the motherboard Installing the Battery 1 Unpackage the replacement battery 2 Press the new battery into the motherboard Install the positive side facing upward away from the motherboard 3 Install PCIe risers 2 and 5 See Section 4 5 2 Installing a PCIe Riser on page 4 21 4 Use the ILOM NTP command to set the day and time See the Integrated Lights Out Management Guide 4 8 Servicing the Motherboard Assembly You must remove the motherboard assembly to access the following components m Power distribution board m Paddle card Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing the motherboard assembly You must disconnect the power cables from the system before performing this procedure Chapter 4 Servicing Motherboard Components 4 29 4 8 1 4 30 Caution This procedure requires that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail To avoid damage ensure that you follow the antistatic practices as described in Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 Caution This procedure requires removing the server from the
97. rable error might occur 3 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 4 Extend the server into the maintenance position See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 5 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 6 Remove PCI cards from Riser 1 See Section 4 6 2 Removing a PCIe Card on page 4 24 7 Use a jumper cap to short the pins at jumper J16 on the server motherboard JP16 is located toward the rear of the board between Riser 1 and Riser 2 and below PCle slot 1 PCIE riser 1 8 Insert a bootable flash drive with the downloaded files into the server internal USB port Chapter 4 Servicing Motherboard Components 4 47 FIGURE 4 22 Internal USB Port 10 11 12 Connect AC power cables See Section 6 4 Powering On the Server on page 6 5 Power on the server See Section 6 4 Powering On the Server on page 6 5 A message appears stating that the BMC was not found The server takes up to three minutes to boot Press F2 to enter system BIOS and verify that the Flash device is in the boot order After the flash device has booted run the following command socflash exe SP binary backup file For example socflash exe s92v092 bin backup bin 4 48 Sun Fire X4450 Server Service Manual November 2009 13
98. rd assembly See Section 4 8 2 Installing the Motherboard Assembly on page 4 32 5 16 Sun Fire X4450 Server Service Manual e November 2009 FIGURE 5 11 Installing the Power Supply Backplane Dal 5 7 1 Servicing the Paddle Card The paddle card assembly includes the top cover interlock switch Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Removing the Paddle Card 1 Remove the motherboard assembly See Section 4 8 1 Removing the Motherboard Assembly on page 4 30 Remove the power distribution board See Section 5 5 1 Removing the Power Distribution Board on page 5 12 Remove the fan power boards See Section 5 1 1 Removing a Fan Power Board on page 5 2 Remove the two No 2 Phillips screws securing the paddle card to the chassis FIGURE 5 12 Slide the paddle card back away from its connector on the drives backplane Lift the paddle card up and out of the chassis Chapter 5 Servicing Infrastructure Boards and Components 5 17 7 Place the paddle card on an antistatic mat FIGURE 5 12 Removing the Paddle Card 5 7 2 Installing the Paddle Card 1 Lower the paddle card into the chassis The paddle card fits over a series of mushroom standoffs in the chassis side wall 2 Slide the paddle card forward to plug it into the drives backplane FIGURE 5
99. ress and release the Power button on the front panel Pressing the power button causes Advanced Configuration and Power Interface ACPI enabled operating systems to perform an orderly shutdown of the operating system Servers not running ACPI enabled operating systems will shut down to standby power mode immediately Press and hold the Power button for at least four seconds until the main power is off and the server enters standby power mode When the main power is off the Power OK LED on the front panel flashes indicating that the server is in standby power mode See FIGURE 2 2 CAUTION All applications and files will be closed abruptly without saving changes File system corruption might occur See Section 2 4 1 Powering Off the Server Using the Service Processor Command Line on page 2 4 Caution To completely power off the server you must disconnect the AC power cords from the back panel of the server Chapter 2 Preparing to Service the System FIGURE 2 2 Front Panel Power OK LED 2 4 1 Powering Off the Server Using the Service Processor Command Line You can use the service processor to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart Refer to the operating system documentation for additional information 1 Log in as a superuser or equivalent Depending on the type of problem you might want to view server status or log
100. rives Backplane on page 5 8 FRU Section 5 4 Servicing the Front Control Panel Light Pipe Assembly on page 5 10 FRU Section 5 5 Servicing the Power Distribution Board PDB on page 5 12 FRU Section 5 6 Servicing the Power Supply Backplane on page 5 15 FRU Section 5 7 Servicing the Paddle Card on page 5 17 FRU Section 5 8 Servicing Cables on page 5 19 FRU Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow 5 1 5 1 Dll 5 2 Servicing the Fan Power Boards You must remove both fan power boards to access the paddle card or to access the drive data cables in the Sun Fire X4450 server Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Caution Ensure that all power is removed from the server before removing or installing fan power boards You must disconnect the power cables before performing this procedure Removing a Fan Power Board 1 Power off the server See Section 2 4 Powering Off the Server on page 2 3 2 Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 3 Extend the server into the maintenance position See Secti
101. rs chassis is 16 75 mm 425 46 inches Depth 733 65 mm 28 88 inches includes PSU handle chassis is 28 00 711 25 Weight Maximum 25 6 kg 56 3 Ibs Chapter 1 Sun Fire X4450 Server Overview 1 5 1 3 Sun Fire X4450 Server Front Panel Features FIGURE 1 2 shows front panel features on the Sun Fire X4450 server FIGURE 1 2 Front Panel Features Sun Figure Legend Locator LED Locator button white Power Supply Service Required LED amber Service Action Required LED amber Power OK LED green Power button i System Overtemperature LED amber Fan Module Service Required LED amber A MM N on ou Drive map Note When a faulty component is identified internally on the server such as a DIMM module LED turning on the Service LED is also lit 1 6 Sun Fire X4450 Server Service Manual e November 2009 1 4 Features Sun Fire X4450 Server Rear Panel FIGURE 1 3 shows rear panel features on the Sun Fire X4450 server For more detailed information about ports and their uses see the Sun Fire X4450 Server Installation Guide For a detailed description of PCIe slots see Section 4 5 Servicing PCIe Risers on page 4 20 FIGURE 1 3 Rear Panel Features Figure Legend 1 PSU 1 PSU 0 PCle 3 PCle 0 PCle 4 PCle 1 PCle 5 PCle 2 on 0 oO a WO M 10 11 12 13 14 Rear Panel System Status LEDs Locator LED Locator button white Service Action Required LED amber
102. rver Front Panel Features 1 6 Sun Fire X4450 Server Rear Panel Features 1 7 Illustrated Parts Breakdown 1 8 Preparing to Service the System 2 1 2 1 2 2 2 3 2 4 2 5 2 6 Safety Information 2 1 Required Tools 2 2 Obtaining the Chassis Serial Number 2 2 Powering Off the Server 2 3 2 4 1 Powering Off the Server Using the Service Processor Command Line 2 4 Extending the Server to the Maintenance Position 2 5 Removing the Server From the Rack 2 7 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures 2 9 2 7 1 Electrostatic Discharge Safety Measures 2 9 2 7 1 1 Using an Antistatic Wrist Strap 2 10 2 7 1 2 Using an Antistatic Mat 2 10 2 7 2 ESD Handling Procedure 2 10 2 8 Removing the Top Cover 2 11 3 Servicing Customer Replaceable Devices 3 1 3 1 Hot Pluggable or Hot Swappable Devices 3 1 3 1 1 Hot Pluggable Devices 3 1 3 1 2 Hot Swappable Devices 3 2 3 2 Servicing Drives 3 2 3 2 1 Sun Fire X4450 Server Drive Guidelines 3 2 3 2 2 Sun Fire X4450 SSD Guidelines 3 3 3 2 2 1 Servicing SSDs 3 4 3 2 2 2 SSD Minimum Required Firmware 3 4 3 2 3 Drive Status LED Reference 3 4 3 2 4 Removing a Hard Drive or SSD 3 5 3 2 5 Installing a Hard Drive or SSD 3 7 3 2 6 Using Drive Fillers 3 8 3 3 Servicing Fan Modules 3 9 3 3 1 About Sun Fire X4450 Fans 3 9 3 3 2 Fan Module LED Reference 3 10 3 3 3 Detecting Fan Module Failure 3 11 3 3 4 Removing a Fan Module 3 12 3 3 5 Installing a Fan Module 3 13 3 4 Se
103. rvicing Power Supplies 3 15 3 4 1 Detecting Power Supply Failure 3 15 iv Sun Fire X4450 Server Service Manual November 2009 3 5 3 4 2 Power Supply LED Reference 3 16 3 4 3 Removing a Power Supply 3 17 3 4 4 Installing a Power Supply 3 19 Servicing the DVD USB Module 3 21 3 5 1 Removing the DVD USB Module 3 21 3 5 2 Installing the DVD USB Module 3 22 4 Servicing Motherboard Components 4 1 4 1 4 2 4 3 4 4 4 5 4 6 Servicing FB DIMMs 4 2 4 1 1 Identifying Faulty FB DIMMs 4 2 4 1 2 FB DIMM Guidelines 4 4 4 1 2 1 FB DIMM Placement 4 5 4 1 2 2 FB DIMM Fillers 4 6 4 1 3 Removing FB DIMMs 4 7 4 1 4 Installing FB DIMMs 4 8 4 1 5 Installing Additional FB DIMMs 4 10 Servicing the Memory Tray 4 11 4 2 1 Removing the Memory Tray 4 11 4 2 2 Installing the Memory Tray 4 13 Replacing the Memory Riser 4 14 4 3 1 Replacing the Memory Riser 4 14 Servicing the Air Duct 4 16 4 4 1 Removing the Air Duct 4 17 4 4 2 Installing the Air Duct 4 18 Servicing PCIe Risers 4 20 4 5 1 Removing a PCIe Riser 4 20 4 5 2 Installing a PCIe Riser 4 21 Servicing PCIe Cards 4 22 4 6 1 Sun Fire X4450 PCIe Card Guidelines 4 23 Contents v 4 6 2 Removing a PCIe Card 4 24 4 6 3 Installing a PCIe Card 4 26 4 7 Servicing the Battery 4 28 4 71 Removing the Battery 4 29 4 7 2 Installing the Battery 4 29 4 8 Servicing the Motherboard Assembly 4 29 4 8 1 Removing the Motherboard Assembly 4 30 4 8 2 Installing the Motherboard Assembly 4 32 4 9 Serv
104. s 4 45 10 Remove the jumper from position 1 3 and replace it in its original location 11 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 12 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 13 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 14 Power on the server See Section 6 4 Powering On the Server on page 6 5 NVRAM is cleared 4 11 4 11 1 4 46 Recovering from Corrupt Service Processor Software If the SP service processor software becomes corrupted you can reinstall the default SP software image from the Tools and Drivers CD You need m The Tools and Drivers CD m A bootable USB flash device m A jumper cap The server has a jumper cap installed on the motherboard next to the AST 2000 chip Recovering from Corrupt SP Software 1 Copy the following SP files from the Tools and Drivers CD located in the BMCrecovery directory to a USB flash device m SOCFLASH EXE m DOS4GW m BMC Binary The SP Binary file 2 Remove AC power from the server to be flashed See Section 2 4 Powering Off the Server on page 2 3 Sun Fire X4450 Server Service Manual November 2009 Caution Do not attempt to flash the system while it is still powered on An unrecove
105. s BIOS configuration screens from the following interfaces m Use a USB keyboard mouse and VGA monitor connected directly to the server m Usea terminal or terminal emulator connected to a computer through the serial port on the back panel of the server To access BIOS configuration screens and change the system s parameters Enter the BIOS Setup utility by pressing the F2 key while the system is performing the power on self test POST When BIOS is started the main BIOS Setup menu screen is displayed C 1 C 1 2 C 2 N gt Highlight the field to be modified using the arrow and Tab keys Use the left and right arrow keys to move sequentially back and forth through the menu screens Fields that can be reconfigured are displayed in color All other fields are nonconfigurable m Use the up and down arrows on the keyboard to scroll through a menu s Use the Tab key to move back and forth across columns Press Enter to select the field A dialog box shows the available options Modify the setup field and close the screen If you need to modify other setup parameters use the arrow and Tab keys to navigate to the desired screen and menu item and then repeat Step 1 through Step 4 Otherwise go to Step 6 Press and release the right arrow key until the Exit menu screen appears Follow the instructions on the Exit menu screen to save your changes and exit the Setup utility BIOS Setup Scre
106. ssis Following this practice equalizes the electrical potentials between you and the server Note An antistatic wrist strap is not included in the accessory kit for the Sun Fire X4450 Server However antistatic wrist straps are still included with options Using an Antistatic Mat Place ESD sensitive components such as motherboards memory and other PCBs on an antistatic mat ESD Handling Procedure 1 Prepare an antistatic surface to set parts on during the removal installation or replacement process Place ESD sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat a Antistatic bag used to wrap a Sun replacement part a Sun ESD mat part number 250 1088 m A disposable ESD mat shipped with some replacement parts or optional system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis 2 8 2 10 Removing the Top Cover The top cover and fan door are integrated Note Some field replaceable units FRUs require removal of the rear cover Sun Fire X4450 Server Service Manual November 2009 1 Unlatch the fan module door 1 Pull the two release tabs back to release the door Rotate the fan door to the open position and hold it there 2 Press the top cover release button and slide the top cover to the re
107. tall a PCIe filler panel PCle filler panels are located in the motherboard back panel Sun Fire X4450 Server Service Manual e November 2009 FIGURE 4 14 Removing a PCIe Card 4 6 3 Installing a PCIe Card installing expansion cards You must disconnect the power cables before performing A Caution Ensure that all power is removed from the server before removing or this procedure 1 Unpackage the replacement PCIe card and place it on an antistatic mat 2 Locate the proper PCIe slot for the card you are replacing 3 If necessary review the PCIe Card Guidelines to plan your installation See Section 4 6 1 Sun Fire X4450 PCIe Card Guidelines on page 4 23 for additional information Chapter 4 Servicing Motherboard Components 4 25 4 26 10 11 12 Remove the PCle riser board See Section 4 5 Servicing PCIe Risers on page 4 20 Remove the PCI filler panel PCle filler panels are located in the motherboard back panel Insert the PCIe card into the correct slot on the riser board FIGURE 4 15 Replace the riser board a Slide the riser back until it seats in its slot in the back panel b Tighten the captive No 2 Phillips screw securing the riser to the motherboard Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 Conne
108. tending the Server to the Maintenance Position on page 2 5 2 Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 3 Remove the memory tray to access the air duct See Section 4 2 1 Removing the Memory Tray on page 4 11 4 Slide the air duct to the right to disengage the left hand pin as shown in EQUATION 4 1 5 Slide the air duct to the left to disengage the right hand pin 6 Move the air duct towards the back to clear the lip on the midwall 7 Lift the air duct out of the server 8 Set the air duct aside Chapter 4 Servicing Motherboard Components 4 17 EQUATION 4 1 Removing the Air Duct 4 4 2 Installing the Air Duct installed to prevent the system from overheating Caution When the server is in operation ensure that the air duct is correctly 1 Install the air duct into the chassis as shown in FIGURE 4 10 Ensure that the air duct is aligned and fully seated in the chassis 2 Re install the memory tray See Section 4 2 2 Installing the Memory Tray on page 4 13 3 Install the top cover See Section 6 1 Installing the Top Cover on page 6 2 4 Slide the server into the rack See Section 6 3 Returning the Server to the Normal Rack Position on page 6 4 5 Reconnect the power cord or cords to the power supply or supplies Verify that the AC Present LED is lit See Section 6 4 Powering On the Server on page 6 5 4 18 Su
109. ter 4 Servicing Motherboard Components 4 37 FIGURE 4 20 Removng a CPU 4 9 3 Installing a CPU Reusing Heatsink To install a CPU do the following This procedure reuses the CPU heatsink 1 Prepare the server for service a Power off the server See Section 2 4 Powering Off the Server on page 2 3 b Disconnect the power cord or cords from the power supply or supplies See Section 2 4 Powering Off the Server on page 2 3 c Slide the server out of the rack See Section 2 5 Extending the Server to the Maintenance Position on page 2 5 4 38 Sun Fire X4450 Server Service Manual November 2009 10 11 12 13 14 d Attach an antistatic wrist strap See Section 2 7 Performing Electrostatic Discharge and Antistatic Prevention Measures on page 2 9 e Remove the top cover See Section 2 8 Removing the Top Cover on page 2 11 Remove the memory tray See Section 4 2 1 Removing the Memory Tray on page 4 11 Remove the heatsink on top of the failed CPU FIGURE 4 21 Remove the failed CPU Clean off the old thermal interface material from the heatsink and CPU using the supplied alcohol wipe Set the heat sink aside Place the new CPU in the socket Make sure the orientation is correct Engage the lever by rotating downward and pressing it into the catch Using the supplied grease syringe empty the syringe on to the CPU in a star s
110. tor on page A 3 m Section A 3 Video Connector on page A 4 m Section A 4 USB Connectors on page A 5 m Section A 5 Gigabit Ethernet Connectors on page A 6 FIGURE A 1 Sun Fire X4450 Back Panel A 1 A 2 Serial Management Port Connector The serial management connector labeled SERIAL MGT is an RJ 45 connector located on the back panel This port is the default connection to the system console FIGURE A 2 Serial Management Connector Diagram TABLE A 1 Serial Management Connector Signals Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear to Send Sun Fire X4450 Server Service Manual lt November 2009 A 2 Network Management Port Connector The network management connector labeled NET MGT is an RJ 45 connector located on the motherboard and can be accessed from the back panel This port needs to be configured prior to use FIGURE A 3 Network Management Connector Diagram NET MGT TABLE A 2 Network Management Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix A Connector Pinouts A 3 A 3 A 4 Video Connector The video connector VGA is an HD 15 co
111. tor LED Locator button are not lit See Section 1 2 Sun Fire X4450 Server Chassis Overview on page 1 3 for more information about identifying and interpreting system LEDs Chapter 3 Servicing Customer Replaceable Devices 3 13 3 4 3 4 1 3 14 Servicing Power Supplies Some versions of the Sun Fire X4450 servers are equipped with redundant hot swappable power supplies Redundant power supplies enable you to remove and replace a power supply without shutting the server down provided that the other power supply is online and working If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper air flow in the server The following topics are covered m Section 3 4 1 Detecting Power Supply Failure on page 3 15 m Section 3 4 2 Power Supply LED Reference on page 3 16 m Section 3 4 3 Removing a Power Supply on page 3 17 m Section 3 4 4 Installing a Power Supply on page 3 19 Note This is a customer replaceable unit Detecting Power Supply Failure The following LEDs are lit when a power supply fault is detected m Front and rear Service Required LEDs m Rear PS Failure LED on the bezel of the server m Failure LED on the faulty power supply See Section 3 4 2 Power Supply LED Reference on page 3 16 for power supply LED information See Section 1 3 Sun Fire X4450 Server Front Panel Features on page 1 6 and S
112. ust remove the drives backplane to service the front control panel light pipe assemblies Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance Sol Removing the Drives Backplane 1 2 Remove the drives cage See Section 5 2 1 Removing the Drives Cage on page 5 5 Remove the four No 2 Phillips screws securing the backplane to the drives cage FIGURE 5 5 5 8 Sun Fire X4450 Server Service Manual November 2009 FIGURE 5 5 Removing the Drives Backplane 3 Slide the backplane down and off the drives cage retention hooks 4 Place the drives backplane on an antistatic mat Da2 Installing the Drives Backplane 1 Slide the backplane under the retention hooks on the drives cage FIGURE 5 6 2 Install the four No 2 Phillips screws that secure the backplane to the drives cage The sequence is top left top right bottom left bottom right 3 Install the drives cage See Section 5 2 2 Installing the Drives Cage on page 5 7 Chapter 5 Servicing Infrastructure Boards and Components 5 9 FIGURE 5 6 Installing the Drives Backplane 5 4 Servicing the Front Control Panel Light Pipe Assembly Note FRU This field replaceable unit should be replaced only by qualified service technicians Contact your Sun Service representative for assistance 5 4 1 Removing the Front Control Panel Light Pi

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