StarView CAT5 UTP KVM
Contents
1. 7 Proceed with the firmware upgrade as described in the preceding section 8 After the upgrade completes and the switch restarts unplug the Adapter Cable from the computer and slide the Firmware Upgrade 39 Instruction Manual Recovery Switch back to the Normal position 9 Plug the adapter cable back into the computer This completes the recovery procedure Connection Tables The following table indicates the relationship between the number of SV831DUTP SV1631DUTP units and the number of computers that they control SV831DUTP of of of of Units Slaves Units Slaves Units Slaves Units Slaves 1 1 8 9 65 72 17 129 136 25 193 200 2 9 16 10 73 80 18 137 144 26 201 208 3 17 24 11 81 88 19 145 152 27 209 216 4 25 32 12 89 96 20 153 160 28 217 224 5 33 40 13 97 104 21 161 168 29 225 232 6 41 48 14 105 112 22 169 176 30 233 240 7 49 56 15 113 120 23 177 184 31 241 248 8 57 64 16 121 128 24 185 192 32 249 256 40 Instruction Manual SV1631DUTP ne Slaves ui Slaves ii Slaves ii Slaves 2 17 32 10 ia 18 a 26 E 3 s3 485 11 Li 19 PA 27 pU a 4 6 12 V5 20 ou 29 us s e e 3 7 a ie 23 uy 6 81 96 14 p 22 ER 30 pru AE3ESE 3EJE IOE 41 Instruction Manual Administrator Login Failur2. Improper adjustment of other controls may result in damage that could lead to extensive repair Introduction Thank you for purchasing a StarTech com CAT 5 KVM switch Allowing control of up to 8 SV831DUTP or 16 SV1631DUTP computers over a CAT 5 cable connection between the switch and the slave computers this device provides a cost effective solution that s simple to install and equally easy to configure and control through pushbutton operation hot key commands or the convenient On Screen Display Features Auto scan function automates sequential computer selection Cascade configuration expands system capability up to 256 computers SV831DUTP or 512 computers SV1631DUTP Allows for easy computer selection using front panel pushbuttons hotkeys and intuitive On Screen Display Hot Pluggable add or remove computers without having to power down the switch Package contents 1 x StarView CAT5 KVM Switch 1 x User Manual 1 x Power Adapter 1 x Mounting Bracket Kit 1 x Firmware Upgrade Cable Please note that when accessing the Switch you will be asked to supply a Username and Password In the Username field press the Enter key on the connected keyboard In the Password field press the Enter key You will then be logged into the On Screen Display Hardware Guide Front Panel View SV831DUTP Front Panel View SV1631DUTP SviestbuTP gt StarTech com ll Please refer to the tables on pages 3 a
3. Instruction Manual Firmware Upgrades Introduction As new firmware revisions become available for SV831DUTP SV1631DUTP upgrade packages will be posted on our web site http www startech com Downloads Before You Begin To prepare for the firmware upgrade please do the following 1 From a computer that is not part of your KVM installation visit the Downloads section of our website and enter the appropriate model name SV831DUTP or SV1631DUTP in the Product ID field to view any available updates 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Using a straight through DB25 M F serial cable please see Accessory Products from StarTech com connect a COM port on the computer to which the update has been downloaded to the Firmware Upgrade Port of SV831DUTP SV1631DUTP o 0 0 Q BEI ZS Mat 4M 3 lt gt fi we 34 Instruction Manual Please Note On a daisy chained installation connect the cable to the First Station Master unit The chained stations Slaves will receive the upgrade via the daisy chain cables 1 Shut down all of the computers but not the Stations on your KVM installation 2 From your KVM switch console bring up the OSD and select the F4ADM function 3 Scroll down to FIRMWARE UPGRADE Press Ent
4. in order for the OSD menus to accurately reflect the change you must manually reconfigure the OSD information for the new Port information See F3 SET page 19 and the Port Setting selections under the F4 ADM function page 21 for details Please Note If the computer s Operating System doesn t support hot plugging this function may not work properly Hot Plugging Console Ports Keyboard monitor and mouse can all be hot plugged When hot plugging the mouse You may unplug the mouse and plug it back in again to reset the mouse for example as long as you use the same mouse f you plug in a different mouse all the stations and all the computers on the installation must be shut down for 10 seconds then restarted following the Power Up Sequence described on page 9 Please Note If after hot plugging or at any other time there is no response to keyboard and or mouse input perform a Keyboard and Mouse Reset by pressing in the Reset switch see 3 page 3 Powering Off and Restarting If it becomes necessary to power off the switch or if the switch loses power and needs to be restarted before re starting you must follow these procedures 1 Shut down all the computers that are attached to the switch Note You must unplug the power cords of any computers that have the Keyboard Power On function 2 Wait 10 seconds then power the switch back on If you have shut down 14 Instruction Manual more than one stat
5. on the KVM Adapter Cable into the appropriate ports of the computer you are installing Instruction Manual 4 Plug the female end of the power cord into the SV831DUTP SV1631DUTP Power Socket plug the male end into an AC power Source 5 Turn on the power to SV831DUTP SV1631DUTP After the switch is powered up you can turn on the computers Instruction Manual Server Interface Module Installation SV5PS2S PS2 Module e dS HD de Instruction Manual Daisy Chaining To control more computers than would be supported by SV831DUTP SV1631DUTP in a signal stage installation eight and sixteen respec tively up to 31 additional switches can be cascaded from the KVM ports of the SV831DUTP SV1631DUTP As many as 512 computers can be controlled from a single console in a complete installation Tables showing the relation between the number of computers and the number of SV831DUTP or SV1631DUTP units needed to control them are provided on page 40 To set up a daisy chained installation do the following 1 Use a Straight Through DB25 M F cable see StarTech com part num bers SC6MF or SC10MF to connect the Chain Out port of the parent SV831DUTP SV1631DUTP unit to the Chain In port of the child SV831DUTP SV1631DUTP unit First Station Out to Second Station In Second Station Out to T
6. the choices F Full access V View Only or Blank No access rights granted Port will not appear on the User s LIST on the Main Screen Repeat until all access rights have been set then press Enter The default is F for all users on all Ports 23 Instruction Manual Setting RESET STATION IDS Function If you change the position of one of the Stations in the daisy chain the OSD settings will no longer apply This function directs the OSD to rescan the station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new physical layout Only the Station Numbers get updated Except for the Port Names all Administrator settings such as Set Accessible Ports Set Quick View Ports etc for all computers affected by the change have to be manually reset FIRMWARE UPGRADE In order to upgrade the firmware for SV831DUTP SV1631DUTP you must first invoke Firmware Upgrade Mode with this setting PORT SETTING This screen lets you set three functions for the port the length of the Cat 5 cable from the port to the KVM Adapter the Operating System used by the computer connected to the port and the Keyboard Language for the computer connected to the port Press Spacebar to cycle through the cable length settings S Short for up to 20m M Medium for be tween 20 and 40m L Long for between 40 and 60
7. amount of time Auto Scan dwells on each port is set with the SCAN DURATION setting of the OSD F3 SET function You can change the scan interval before activating Hotkey Auto Scanning if you wish with the fol lowing Hotkey combination 1 Invoke Hotkey Mode 2 Key in T n Where T is the letter T and n is a number from 1 255 that represents the number of seconds for the dwell time The letter T and the numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter you automatically exit Hotkey Mode and are ready to invoke Auto Scanning 28 Instruction Manual Invoking Auto Scan To start Auto Scanning key in the following Hotkey combination 1 Invoke Hotkey Mode 2 Press A After you press A you automatically exit Hotkey Mode and enter Auto Scan Mode and Auto Scanning begins While you are in Auto Scan Mode you can pause the scanning in order to maintain focus on a particular computer by pressing P While Auto Scanning is paused the Command Line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you resume scanning you start from where you left off If on the other hand you exited and restarted scanning would start over from the very first computer on the installation To resume Auto Scanning
8. erede et ete 17 Hotkey Operation ani 27 Instruction Manual Hotkey Port Controls coord 27 Auto SCANNING oec drin dian aves gi 28 Skip Mode Hotkey Beeper Control cerent Hotkey Summary Table Keyboard Emulation eese nn eran rre nana 32 Mac Keyboard 1 82 SUM Keyboald hc ete iti 33 Firmware Upgrades IntrodUctioni eror rre 34 Pertorming tne Upgrade eres rte 35 Server Interface Module Upgrade eene 37 Performing the Upgrade mms 38 Firmware Upgrade RECOVEry eee 39 Connection Tables 40 Administrator Login Failure eene 42 OSD Factory Default Settings ereeeereeeenee 43 Specifications as 44 Technical SUPPO crini assoli 46 Warranty Information o raa 46 As Safety Precautions The following precautions should be employed to ensure safe reliable operation of this device Read the enclosed instructions and save them for future reference Do not place the device on an unstable surface If the device falls serious damage will result Follow all warnings and instructions marked on the device if applicable Do not use the device near water Do not place the device near or over any device that produces heat i e radiators heat registers etc To ensure adequate ventilation and reliable operation
9. never block the vent openings Do not place the device on a soft surface i e bed carpet etc as this will block ventilation openings Similarly never place the device in a built in enclosure unless adequate ventilation is provided Never spill liquid of any kind on the device Unplug the device from the wall prior to cleaning Do not use liquid or aerosol cleaners instead use a damp cloth The device should be operated from the type of power source indicated on the marking label If you are unsure of the type of power available please contact your local power company The device is equipped with a 3 wire grounding type plug This is a safety feature that should be left intact at all times If you are unable to insert the plug into the outlet contact your electrician to replace the available outdated outlet Do not attempt to defeat the purpose of or bypass the grounding type plug always follow local wiring codes Position system cables and power cables carefully Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped or tripped on f an extension cord is used with this device make sure that the Instruction Manual combined ampere rating of all products used on the cord does not exceed the extension cord ampere rating Make sure that the total of all devices connected to the wall outlet does not exceed 15 amperes To help protect your system fro
10. upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the 38 Instruction Manual upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar After the upgrade has completed a screen will appear informing you that the procedure was successful Please click on Finish to conclude the firmware upgrade Please note The KVM switch will automatically restart following the upgrade Firmware Upgrade Recovery The following situations require firmware upgrade recovery e When the units firmware becomes corrupted for some reason rendering inoperable When you invoke Firmware Upgrade Mode but decide not to proceed with the upgrade When a firmware upgrade procedure is interrupted or fails To perform a firmware upgrade recovery do the following 1 Unplug the Adapter Cable from the computer to which it is connected 2 Slide its Firmware Upgrade Recovery Switch located next to the Cat 5 connector to the Recover position 3 Plug the adapter cable back into the computer 4 From your KVM switch console bring up the OSD and select the F4ADM function 5 Scroll down to ADAPTER UPGRADE Press Enter 6 Press Y to invoke Upgrade Mode
11. LIST Similar to Restore Default Values with the exception that this feature also clears the Names settings along with undoing all changes and returning the setup to the original factory default settings ACTIVATE BEEPER Choices are When activated the beeper sounds whenever a Port is changed the Auto Scan function is activated or an invalid entry is made on an OSD menu Y ON or N OFF 22 Instruction Manual Setting SET QUICK VIEW PORTS This function lets the Administrator select which Ports to include as Quick View ports Function To select deselect a port as a Quick View Port use the Navigation Keys to move the highlight bar to it then press Enter When a port has been selected as a Quick View Port an arrowhead will be displayed in the QV column of the LIST on the Main Screen to indicate so When a port is deselected the arrowhead disappears If one of the Quick View options is chosen for the LIST view only a Port that has been selected here will display on the List If one of the Quick View options is chosen for Auto Scanning only a Port that has been selected here will be Auto Scanned The default is for no ports to be selected SET ACCESSIBLE PORTS This function allows the Administrator to define User access to the computers on the installation on a Port by Port basis For each User select the target Port then press the Spacebar to cycle through
12. Port managing port names or making OSD setting adjustments 17 Instruction Manual To access an OSD function 1 Press a Function Key on the keyboard 2 In the Submenus that appear make your choice by scrolling the Highlight Bar to it then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the Name method key in 1 key in the port s Name then press Enter e To use the Port ID method key in 2 key in the Port ID then press Enter F2 LIST This function allows you to broaden or narrow the scope of which ports the OSD displays lists on the Main Screen Many of the OSD functions only operate on the computers currently selected for listing on the Main Screen with this function The submenu choices and their meanings are given in the table below Choice Meaning ALL Lists all of the ports on the installation Lists only the ports that are POWERED ON connected to powered computers Lists only the ports that have been QVIEW selected as Quick View Ports Lists only the ports that have been QVIEW selected as Quick View Ports and POWERED ON that have their attached computers powered on 18 Instruction Manual Move the Highlight Bar to the choice you want then press Enter An icon
13. StarView CATS UTP KVM Instruction Manual STARVIEW StarTech com Making hard to find easy FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turn ing the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of Trademarks Registered Trademarks and other Protected Names and Symbols This manual may make reference to trademarks registered trademarks and other protected names and or symbols of third party companies not related in any way to StarTech com Where the
14. appears before the choice indicating that it is currently selected F3 SET This function allows the Administrator and each User to personalize con figure their own working environment A separate profile for each is stored by the OSD and is activated according to the Username that is provided during Login To change a setting 1 Move the highlight bar to it then press Enter 2 After you select an item a submenu with further choices will appear To make a selection move the Highlight Bar to it then press Enter An icon will appear next to the selection Setting Function Selects which Hotkey activates the OSD function OSD HOTKEY Scroll Lock Scroll Lock default or Ctrl Ctrl Allows you to position where the Port ID appears on the monitor The default is the upper left corner but you can PORT ID have it appear anywhere on the screen DISPLAY Use the Arrow Keys plus Pg Up Pg Dn Home POSITION End and 5 on the numeric keypad with Num Lock off to position the Port ID display then press Enter to lock the position and return to the Set submenu Determines how long a Port ID displays on the monitor after a port change has taken place The choices are PORT ID User Defined Allows you to select the amount of time from 1 255 sec DISPLAY Always On which displays the Port ID at all times DURATION If you select User Defined key in the number of seconds then press Enter Th
15. atically logged out A login is necessary before the console can be used again SET LOGOUT This enables other Operators to gain access to the TIMEOUT computers when the original Operator is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter If the number is 0 zero this function is disabled default 21 Instruction Manual Setting EDIT PORT NAMES To help remember which computer is attached to a particular port every port can be given a name This function allows the Administrator to create modify or delete port names To Edit a port name 1 The entered information is NOT case sensitive rather the Port Name will be displayed in all capitals 3 When you have finished editing press Enter Use the Navigation Keys to move the highlight Key in the new Port Name or modify delete Function bar to the port you want then press Enter the old one The maximum number of characters allowed for the Port Name is 12 Legal characters include All alpha characters a z A Z All numeric characters 0 9 and Space to implement the change To abort the change press Esc RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to the original factory default settings except for the Names settings that were assigned to the Ports CLEAR THE NAME
16. ation Port Selection SV831DUTP SV1631DUTP installations provide three ways to obtain instant access to any computer in your installation Manual OSD and Hotkey Manual For manual port selection simply press the Port Switch that corresponds with the device you want to access For cascaded switches first press the Port Switch on the parent unit that the cascaded switch is connected to then press the Port Switch on the cascaded switch that corresponds to the device you wish to access OSD OSD On Screen Display provides menu driven computer switching Hotkey Hotkeys allow you to conveniently direct KVM focus to a particular computer from the keyboard instead of having to manually select the computer by pressing Port Selection switches Hot Plugging SV831DUTP SV1631DUTP supports hot plugging allowing components to be removed and added back into the installation by unplugging and re plugging their cables from their ports without having to shut the unit down In order for hot plugging to work properly however the procedures described on the following page must be followed Hot Plugging Stations You can switch station positions by simply unplugging from the old parent 13 Instruction Manual and plugging into a new one Following this in order for the OSD menus to accordingly reflect the change you must reset the OSD See RESET STATION IDS page 24 for details Hot Plugging KVM Ports After switching KVM ports
17. be input You must exit Skip Mode in order to regain normal control of the console 3 To exit Skip Mode press Esc or Spacebar Hotkey Beeper Control The Beeper can be Hotkey toggled On and Off To toggle the Beeper key in the following Hotkey combination 1 Invoke Hotkey Mode 2 Press B After you press B the Beeper toggles On or Off The Command Line displays Beeper On or Beeper Off for one second then the message disappears and you automatically exit Hotkey Mode Hotkey Summary Table The table on the following page summarizes Hotkey operations on SV831DUTP SV1631DUTP 30 Instruction Manual Port ID Switches access to the computer that Enter corresponds to that Port ID Sets the Auto Scan interval to n T n Enter seconds where n is a number from 1 255 Invokes Auto Scan Mode When Auto Scan Mode is in effect P pauses A Auto Scanning When Auto Scanning is paused pressing any key resumes Auto Scanning Invokes Skip Mode and skips from Num Lock the current port to the first accessible port previous to it Invokes Skip Mode and skips from DI the current port to the next accessible port Invokes Skip Mode and skips from f the current port to the last accessible port of the previous Station Invokes Skip Mode and skips from Y the current port to the first accessible port of the next Station B Toggles the Beeper On
18. ck The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below M3 x6 Philips e head hex M3x6 Philips 7s head hex 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram on the following page Instruction Manual M3 x 8 Philips head hex M3 x 8 Philips head hex 3 Slide the unit into the front or rear of the rack and secure it to the rack Single Station Installation In a Single Stage installation there are no additional KVM switches cas caded down from SV831DUTP SV1631DUTP To set up a single stage installation refer to the installation diagrams on the following page the numbers in the diagram correspond with the numbers of the instruction steps and do the following 1 Plug your Local Console s keyboard monitor and mouse into the unit s Console Ports Each port is color coded and marked with an appropriate icon to identify itself 2 Use Cat 5 cable to connect any available KVM port to a KVM Adapter Cable that is appropriate for the computer you are installing Please Note SV831DUTP SV1631DUTP does not support distances between itself and the KVM Adapter Cable that exceed 40 m 130 3 Connect the KVM Adapter Cable to the computer Plug the connectors
19. closed 3 Only the ports that have been set accessible by the Administrator for the currently logged in User are visible 16 Instruction Manual OSD Navigation To dismiss the menu and deactivate the OSD press Esc To Logout press F8 To move up or down through the list one line at a time use the Up and Down Arrow Keys If there are more list entries than there is room for on the Main Screen the screen will scroll To bring the KVM focus to a port move the Highlight Bar to it then press Enter After executing any action you automatically go back to the menu one level above Heading Explanation SN PN This column lists the Port ID numbers Station Number Port Number for all Computer Ports on the installation The simplest method to access a particular computer is to scroll to the desired selection using the up and down arrow keys then press Enter Qv If a port has selected for Quick View scanning an arrowhead will be displayed in this column The computers that are powered on and are On Line will be indicated in this column with a Sun symbol NAME If a port has been given a name its name appears in this column OSD Main Screen Headings OSD Functions OSD functions are used to configure and control the OSD For example rapidly switching to any port scanning only selected ports limiting the list of ports you wish to view designating a port as a Quick View
20. computer by pressing P To exit Auto Scan Mode press Spacebar or Esc F8 LOUT Pressing F8 logs you out of OSD control of the computers and blanks the Console screen This is different from simply pressing Esc when you are at the Main Screen to deactivate the OSD With this function you must log in all over again to regain access to the OSD whereas with Esc all you have to do to re enter the OSD is tap the OSD Hotkey Please Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must input your password before you can continue 2 If you re enter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port message displays on the screen The OSD Hotkey will bring up the Main OSD Screen 26 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to assign KVM focus to a particular com puter directly from the keyboard SV831DUTP SV1631DUTP provides the following Hotkey Port Control features Selecting which port is active Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode Invoking Hotkey Mode takes three steps 1 Hold down the Num Lock key 2 Press and release the minus key 3 Release the Num Lock key Num Lock Please Note The minus key must be released within one half second o
21. e If you are unable to perform an Administrator login because the User name and Password information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 Power off the SV831DUTP SV1631DUTP and remove its housing 2 Short the jumper labeled J8 Ar Dei Jj Xil J5 J8 Jumper amp DEFAULT U18 u19 U49 U57 PASSWORD u63 U6o J10 J16 J13 E J15 42 Instruction Manual OSD Factory Default Settings Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Hotkey Command Mode On Set Logout Timeout 0 Disabled Restore Default Values N Clear the Name List N Activate Beeper ON Set Accessible Ports F Full For all Users on all Ports Firmware Upgrade N 43 Instruction Manual Specifications Slave Function Direct SV1631DUTP 16 SV831DUTP Maximum Daisy Connections Chained 256 512 Port Selection OSD On Screen Display Hotkeys Pushbutton Switches 1 x 6 pin Mi
22. e default is 3 Seconds A setting of 0 zero disables this function 19 Instruction Manual Setting Function QVIEW Lists only the ports that have been selected as Quick POWERED ON View Ports and are connected to powered computers Selects how the Port ID is displayed PORT ID Options include The Port Number alone PORT DISPLAY NUMBER the Port Name alone PORT NAME or MODE the Port Number plus the Port Name PORT NUMBER PORT NAME default Determines how long focus is given to each port as it SCAN cycles through the selected ports in Auto Scan Mode Key in a value from 1 255 seconds then press Enter DURATION Default is 5 seconds a setting of 0 zero disables the Scan function Selects which computers will be accessed under Skip Mode and Auto Scan Mode Choices are ALL All the Ports which have been set as Accessible POWERED ON Only those Ports which are powered and have been set as accessible and SCAN SKIP are Powered On QUICK VIEW Only those Ports which have MODE been set Accessible and have been selected as Quick View Ports QUICK VIEW POWERED ON Only Ports set as Accessible and have been selected as Quick View Ports and are Powered On If there is no input from the console for the amount of SCREEN time set with this function the screen is blanked Key in BLANKER a value from 1 30 minutes then press Enter A setting of 0 zero disables this functio
23. er then press Y to invoke Firmware Upgrade Mode For your reference the current firmware upgrade version displays on the screen Performing the Upgrade Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and keying in its location 2 When the Firmware Upgrade Utility Welcome screen appears please review the License Agreement enable the Agree radio button and click on Next PS Firmware Upgrade Utility 3 The Firmware Upgrade Utility main hee es ee cn ei ile fies Ifthe device s version is newer fe the utlity performs the upgrade directly Click Next ko begin Device List you decide whether fo continue ar not IE tis not screen will appear and inspect your installation All of the devices capable of being upgraded by the downloaded package will be listed in the Device List panel Highlight Select the the devices you wish to upgrade and appropriate click on Next device s here 4 If you enabled Check Firmware Toda e Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the version already installed is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel Stats Messages 35 Instruction Manual If you didn t enable Check Firmware Versi
24. eyboard monitor and mouse that make up the Local Console plug in here KVM Port Section The Cat 5 cables that link to the KVM Adapter Cables which link to the computers plug in here Installation Please ensure you have reviewed the safety precautions listed on page iii v before proceeding with installation Please make sure that power to all of the devices that will be connected to the switch has been shut off similarly you must unplug the power cords of any computers that have the Keyboard Power On function Stacking Switches and Rack Mounting SV831DUTP and SV1631DUTP can be stacked on the desktop or rack mounted at the front or rear of the rack The following sections take you through the procedures for each method Stacking SV831DUTP and SV1631DUTP can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables To place SV831DUTP SV1631DUTP or to stack units if you are daisy chaining them remove the backing material from the bottom of the rubber feet that came with this package and stick them onto the switch s bottom panel at the corners as shown in the diagram below Instruction Manual Please Note To ensure adequate ventilation allow at least 5 1cm 2 on each side and 12 7cm 5 at the back for power cord and cable clear ance Rack Mounting SV831DUTP and SV1631DUTP can be mounted in a 19 1U ra
25. fect the console will not function normally You must exit Skip Mode in order to regain control of the console To exit Skip Mode press Spacebar or Esc F7 SCAN Pressing F7 invokes Auto Scan Mode This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually The selection of computers to be included for Auto Scanning is made with the Scan Skip Mode setting under the F3 SET function The amount of time that each Port displays for is set with the Scan Duration setting under the F3 SET function When you want to stop at a particular location press the Spacebar to stop scanning and exit 25 Instruction Manual Auto Scan Mode e Ifthe scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect Simply wait after the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an S appears in front of the Port ID display to indicate that it is being accessed under Auto Scan Mode While Auto Scan Mode is in effect the console will not function normally You must exit Auto Scan Mode in order to regain control of the console While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular
26. from where it left off press any key While Auto Scan Mode is in effect ordinary keyboard and mouse func tions are suspended only Auto Scan Mode compliant keystrokes can be input You must exit Auto Scan Mode in order to regain normal control of the console 3 To exit Auto Scan Mode press Esc or Spacebar Skip Mode This feature allows you to switch between computers in order to monitor them manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval To invoke Skip Mode key in the following Hotkey combination 1 Invoke Hotkey Mode 2 Key in Arrow Where Arrow refers to one of the Arrow keys After pressing the Arrow you automatically exit Hotkey Mode and enter Skip Mode where you can switch ports as follows lt Skips from the current port to the first accessible port that precedes it 29 Instruction Manual gt Skips from the current port to the next accessible port 4 Skips from the current port to the last accessible port of the previous station Skips from the current port to the first accessible port of the next station Once you are in Skip Mode you can keep on skipping by pressing the Arrow keys You don t have to use the NumLock combination again While Skip Mode is in effect ordinary keyboard and mouse functions are suspended allowing only Skip Mode compliant keystrokes can
27. hird Station In etc Please Note You cannot use the Chain In port of the First Station since it is the highest level parent 1 Use Cat 5 cable to connect any available KVM port to the appropriate KVM Adapter Cable Please Note The SV831DUTP SV1631DUTP does not support distances between itself and the KVM Adapter Cable that exceed 40 m 130 1 Connect the KVM Adapter Cable to the computer 2 Use the power cord supplied with this package to connect the SV831DUTP SV1631DUTP to an AC power source 3 Repeat steps 1 4 for any other switches you wish to add to the chain 4 Power up the installation according to the following procedure a Plug in the power adapter for the First Station Wait for the unit to determine its Station ID and display it on the Station ID LED The Station ID for the First Stage unit is 01 the ID for the Second Stage unit is 02 the ID for the Third Stage unit is 03 etc b Power on each station on the installation in turn Second Station then Third Station etc In each case wait for the Station ID to be 11 Instruction Manual displayed before powering on the next station c After all stations are up power on the computers Daisy Chain Installation Diagram O O 2 LXXX X037 MOTTO A L Gite SIS Steers oe L 0 Gg zl Instruction Manual Basic Oper
28. ion power up the highest station first and work your way down to the lowest station Wait for each station to display its Station ID on the front panel LED before powering on the subsequent station 3 After the station s is are up power the computers back on Port ID Numbering Each computer on the installation is assigned a unique Port ID The Port ID is a one or two segment number determined by the Stage Level and KVM Port number of the KVM switch to which the computer is connected The first segment represents the KVM Port number of the First Stage unit the second segment represents the KVM Port number of the Second Stage unit A computer attached to a First Stage unit has a one segment Port ID from 1 16 corresponding with the KVM Port number to which it is con nected A computer attached to a Second Stage unit has a two segment Port ID e The second segment from 1 8 represents the KVM Port number on the Second Stage unit to which the computer is connected The first segment from 1 16 represents the KVM Port number on the First Stage unit to which the Second Stage unit is linked As an example a Port ID of 12 3 refers to a computer connected to KVM Port 3 of a Second Stage unit that links back to KVM Port 12 of the First Stage unit OSD Operation Overview The On Screen Display OSD is a menu driven method to handle com puter control and switching operations All procedures start from the OSD Main Screen To
29. m An S M or L appears next to the port in the L column indicating the selection Press Enter to cycle through the Operating System settings PC Mac or Sun Press Tab to cycle through the Keyboard Language settings USA GBR FRA JPN KOR Please Note For German or Chinese select USA 24 Instruction Manual Setting Function ADAPTER In order to upgrade the Adapter Cables firmware UPGRADE you must first invoke its Upgrade Mode with this setting F5 SKP Pressing F5 invokes Skip SKP Mode This function enables you to easily skip backward or forward switching the console focus from the currently active computer port to the previous or next available one The selection of computers to be available for Skip Mode switching is made with the Scan Skip Mode setting under the F3 SET function When you are in Skip Mode press lt to switch to the previous com puter in the list press gt to switch to the next computer in the list press 1 to switch to the last computer on the previous station in the list press Y to switch to the first computer on the next station in the List Please Note When you Skip you only Skip to the previous or next avail able computer that is in the Scan Skip Mode selection e f a Port has been selected for Scan Skip Mode a left right triangle symbol next to its Port ID Display will denote focus While Skip Mode is in ef
30. m sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or Uninterruptible Power Supply UPS Follow all warnings and instructions marked on the device if applicable When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out components risking fire or electrical shock Do not attempt to service the device yourself Please refer all servicing to qualified service personnel Unplug the device from the wall outlet and consult with a qualified service technician if any of the following conditions occur The power cord is frayed or damaged Liquid has been spilled into the device or the device has been exposed to rain or water The device has been dropped or the casing has been damaged The device exhibits a distinct decline in performance indicating a iv Instruction Manual need for service The device does not operate normally when following the operating instructions Only adjust controls that are described in the following operating instructions
31. n default HOTKEY Enables or Disables the Hotkey Command function in COMMAND case a conflict with programs running on the computers MODE occurs The default is ON 20 Instruction Manual F4 ADM F4 is an Administrator only function which allows the Administrator to configure the overall operation of the OSD To change a setting use the Up and Down Arrow Keys to move the highlight bar then press Enter Following item selection a submenu with further choices appears Move the Highlight Bar to the desired selection then press Enter An icon ap pears before the selected choice for easier identification The settings are explained in the following table Setting Function This function is used to set Usernames and Passwords for the Administrator and Users 1 One Administrator and four User passwords can be set 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your password appears The password may be up to 15 characters long and can consist of any combination of letters and numbers A Z 0 9 3 For each individual key in the Username and Password then press Enter SET USERNAME AND PASSWORD 4 To modify or delete a previous Username and or Password use the backspace key to erase individual letters or numbers If there is no input from the console for the amount of time set with this function the Operator is autom
32. nd 4 for descriptions of the above illustrations Instruction Manual Component Functions Front Panel Component Port 1 Selection Switches Description a Press a switch to give the KVM focus to the computer attached to its corresponding port b Simultaneously pressing buttons 1 and 2 for 3 seconds performs a Keyboard and Mouse Reset c Simultaneously pressing buttons 7 and 8 starts Auto Scan Mode 2 Port LEDs The Port LEDs are built into the Port Selection Switches The upper ones are the On Line LEDs the lower ones are the Selected Port LEDs a An On Line LED lights GREEN to indicate that the computer attached to its corresponding port is up and running A flashing LED indicates that the Port is being used for cascading to another switch b A Selected LED lights ORANGE to indicate that the computer attached to its corresponding port is the one that has the KVM focus The LED is steady under normal conditions but flashes when its port is accessed under Auto Scan Mode Reset Switch Pressing this switch in performs a system reset Note The switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen Firmware Upgrade Recovery Switch During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation does not complete successfully this switch is used
33. ni DIN F Purple KB Console Video 1 x HDB 15 F Mouse 1 x 6 pin Mini DIN F Green Connectors KVM Ports 8 x RJ 45 16 x RJ 45 Daisy Chain 1 x DB 25 F 1 x DB 25 M F W Upgrade 1x RJ 11 Power 3 Prong AC socket Port Selection 8 x Pushbutton 16 x Pushbutton Reset 1 x Semi recessed pushbutton F W Upgrade 1 x Slide Power 1 x Rocker On Line 8 Green 16 Green LEDS Selected 8 Orange 16 Orange Power 1 Blue Station ID 2 x 7 segment Orange VP Rating AC 100 240V 50 60 Hz 25 W 27W Power Consumption 44 Instruction Manual Specifications Cont d Function SV831DUTP SV1631DUTP Emulation Keyboard Mouse PS 2 Scan Interval 1 255 secs 1600 x 1200 60Hz 30m Video 1280 x 1024 60Hz 40m DDC2B Operating Temp 0 500 C Environment Storage Temp 20 600 C Humidity 0 80 RH Housing Metal Physical Weight 2 7 kg Properties Dimensions 43 70 x 16 10 x 4 40 cm 45 Instruction Manual Technical Support StarTech com s lifetime technical support is an integral part of our commit ment to provide industry leading solutions If you ever need help with your product visit www startech com support and access our comprehensive selection of online tools documentation and downloads Warranty Information This product is backed by a one year warranty In addition StarTech com warrants it
34. nstruction Manual select the FAADM function 5 Scroll down to ADAPTER UPGRADE Press Enter 6 In the screen that comes up press Y to invoke Upgrade Mode Please Note 1 A message appears reminding you to connect an adapter cable The message appears even if you have adapter cables connected If all the adapter cables you want to upgrade have already been connected simply ignore the message 2 The upgrade takes place via the Cat 5 cable that connects the adapter cable to the KVM switch so there is no firmware upgrade cable to attach 3 All the connected adapter cables get upgraded during a single upgrade session Performing the Upgrade Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and keying in its location 2 When the Firmware Upgrade Utility Welcome screen appears please review the License Agreement enable the Agree radio button and click on Next 3 The Firmware Upgrade Utility main screen will appear and inspect your installation All of the devices capable of being upgraded by the downloaded package will be listed in the Device List panel Highlight the devices you wish to upgrade and click on Next 4 If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the version already installed is higher than the
35. ocations in the United States Canada the United Kingdom and Taiwan Visit www startech com today for complete information about all our products and to access exclusive interactive tools such as the Cable Finder Parts Finder and the KVM Reference Guide StarT ech com makes it easy to complete almost any IT or A V solution Find out for yourself why our products lead the industry in perfor mance support and value
36. on the Utility installs the upgrade files without checking whether they are a higher level or not 5 As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 6 To abort the upgrade procedure before it completes click Cancel If you cancel before completion a dialog box appears warning you that quitting at this point may cause the device firmware to be lost and you are given the option to proceed or abort the cancel operation Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears Click Cancel to close the Firmware Upgrade Utility See the next section entitled Firmware Upgrade Recovery for directions on how to proceed Firmware Upgrade Recovery The following situations require firmware upgrade recovery e When the units firmware becomes corrupted for some reason rendering inoperable When you invoke Firmware Upgrade Mode but decide not to proceed with the upgrade When a firmware upgrade procedure is interrupted or fails 36 Instruction Manual To perform a firmware upgrade recovery do the following 1 Slide the Firmware Upgrade Rec
37. or Off 31 Instruction Manual Keyboard Emulation Mac Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl a 3e Ctrl 1 Ctrl 2 mq Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 y Enter Return Backspace Delete Insert Help Ctrl A F15 Please Note When using key combinations press and release the first key Ctrl then press and release the activation key 32 Instruction Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 2 O _ mi Ctrl 3 O md Ctrl 4 C Ctrl H Help Ep Compose A 4 Please Note When using key combinations press and release the first key Ctrl then press and release the activation key 33
38. overy Switch to the Recover position 2 Power off and restart the switch according to the instructions given in the section entitled Powering Off and Restarting 3 Slide the Firmware Upgrade Recovery Switch back to the Normal position 4 Repeat Step 2 Please Note If one of the child units fails to upgrade successfully unchain it from the installation and perform the recovery and upgrade operation on it independently After it has been successfully upgraded plug it back into the chain Server Interface Module Upgrade The firmware for the SV5USBS and SV5PS2S Server Interface Modules can also be upgraded To find the latest upgrade packages and informa tion relating to them please visit http www startech com Downloads Before You Begin to prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer Please Note The upgrade files for the Server Interface Modules aren t packaged separately A single upgrade package provides the upgrade files for both units 3 Shut down all of the computers but not the Stations on your KVM installation 4 From your KVM switch console bring up the OSD see page 21 and 37 I
39. pop up the Main Screen tap Scroll Lock twice 15 Instruction Manual Please Note You can optionally change the Hotkey to the Ctrl key in which case you would tap Ctrl twice With this method the Ctrl keys used must be on the same side both left or both right The OSD incorporates a two level Administrator User password sys tem Before the OSD Main Screen comes up a dialog box appears that asks you to provide your password If the password function has been set you must provide the password in order to access the OSD Main Screen If this is the first time that the OSD is being run or if the password func tion has not been set simply press Enter The OSD Main Screen comes up in Administrator Mode In this mode you have Administrator privileges with access to all Administrator and User functions and can set up opera tions including password authorization for the future as you would like When you invoke the OSD a screen similar to the one below appears F1 GOTO F3 SET FS SKP F SCAN F2 LIST F4 ADM F8 LOUT ADMINISTRATOR LIST ALL SN PN QU Xt NAME X VISTA NEI Xt SP PRO AM2 SU1115XPENT Please Note 1 The diagram depicts the Administrators Main Screen The User Main Screen does not show the F4 function as it is reserved for the Administrator and cannot be accessed by ordinary Users 2 The OSD always starts in List view with the highlight bar at the same position it was in the last time it was
40. s products against defects in materials and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages aris ing from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you 46 StarTech com Making hard to find easy StarTech com has been making hard to find easy since 1985 providing high quality solutions to a diverse IT and A V customer base that spans many channels including government education and industrial facilities to name just a few We offer an unmatched selection of computer parts cables A V products KVM and Serv er Management solutions serving a worldwide market through our l
41. therwise Hotkey invocation is cancelled and has no effect When Hotkey Mode is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate Hotkey Mode They stop flashing and revert to normal status when you exit Hotkey Mode A Command Line appears on the monitor screen The command line prompt is the word Hotkey no quote marks in yellow text on a blue background and displays the subsequent Hotkey information that you key in Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes described in the sections that follow can be 27 Instruction Manual input Pressing Esc exits Hotkey Mode Selecting the Active Port Each Computer Port is assigned a Port ID You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to The steps involved are 1 Invoke Hotkey Mode 2 Key in the Port ID The Port ID numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter The KVM focus switches to the designated computer and you automatically exit Hotkey Mode Auto Scanning Auto Scan automatically switches among all the active Computer Ports that are accessible to the currently logged on User at regular intervals so that activity can be automatically monitored Setting the Scan Interval The
42. to perform a firmware upgrade recovery Instruction Manual Component Description i The Firmware Upgrade Cable that transfers the firmware Firmware Rai 5 Upgrade upgrade data from the administrator s computer to the Port SV831DUTP SV1631DUTP plugs into this RJ 11 connector Lights to indicate that the SV831DUTP SV1631DUTP is 6 Power LED powered up and ready to operate The SV831DUTP SV1631DUTP s Station ID is displayed here If this is a Single Station installation see page 12 or the First Station on a Daisy Chained installation see page 15 the SV831DUTP 7 E ID Sv1631DUTP has a Station ID of 01 On a Daisy Chained installation the SV831DUTP SV1631DUTP autosenses its position and displays the Station ID that corresponds to its place in the chain see Port ID Numbering page 15 for details Rear Panel View SV831DUTP Please refer to the table on page 5 for descriptions of the above illustrations Instruction Manual Component Functions Rear Panel Component Description 1 Power Socket 2 Power Switch Daisy Chain Ports When Daisy Chaining Units the daisy chain cables plug in here The port on the left is the Chain In port the port on the right is the Chain Out port Local Console Port Section If this is a Single Station installation or if this is the First Station of a daisy chained installation the k
43. y occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech com or an endorsement of the product s to which this manual applies by the third party company in question Regardless of any direct acknowledgement elsewhere in the body of this document StarTech com hereby acknowl edges that all trademarks registered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective holders Instruction Manual Table of Contents Safety Precautlons eere lides iii INtFOGUCHION e 1 E IuDIcc M EM 1 Package contents rnc rene rere tnit a e eie drei o ea a 1 Hardware Guide clacio 2 MEE PAPA inibire ninni 6 Stacking Switches and Rack Mounting in 6 Single Station Installation ra a 8 Server Interface Module Installation i 10 SV5PS2S PS2 MOdUIE i 10 SV5USBS USB Module 10 Daisy CHAIMING cir 11 Daisy Chain Installation Diagram eee 12 Basic Operation critica 13 Port Selection ii 13 Hot Plugging int ns 18 Powering Off and Restarting 14 Port ID Numbering rris 15 OSD Operation cuu m OSD Navigatio oscila 17 OSD Main Screen Headings eene 17 OSD Functions
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