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Helios User Guide - English

1. The following settings relate to external text message devices Use 57600 baud rate if activated the device will use 57 600 bps to communicate with external devices such as MDT through its RS232 port NOTE if the unit is connected to the computer directly with a cable you have to change the baud rate in the Communications gt Advanced window RS232 Function the protocol to be used by RS232 devices Save failed text messages if activated the unit will save failed text messages that were sent via the RS232 port according to the same logic that the Tracking messages are saved 52 STARCOM Helios User Guide Systems The following settings relate to the driver ID keypad and remote control use Accept any driver ID code if activated any keypad code remote control or iButton can be used to disarm the unit Use siren when arming disarming by Remote Control or iButton whenever the vehicle is getting armed from the remote control two beeps will sound from the siren and whenever the vehicle is getting disarmed from the remote control or iButton one beep will sound Also whenever a new remote control or iButton is detected one beep will sound Use the Remote Control small button as an Emergency if activated the remote control small button will be used as an emergency button Transmit when new driver is detected each time a new driver is detected using keypad remote control or iButton a message will b
2. Available for C Monitor T o Cellular Number E Mail Add ee padd Remove 827905 Helios Ubx 930298 Mot Test L e Add Event 3 Delete E3 Cancel Apply 106 STARCOM Helios User Guide Systems Enter the cellular number and email address to receive the event notification If you select the Monitor checkbox the event will be displayed on the Monitor page see below in real time Click the Add Event button and select the type of the event you want to create from the dropdown list Add Event Type Mileage Name Time Range Monday Tuesday Wednesday Thursday Friday Saturday Sunday Condition Exact value x Mileage 000 F Delete FJ Cancel Apply g Specify the time and date range and the event condition When finished click Apply The new event is saved You can create a complex event which consists of several events 107 STARCOM Systems Helios User Guide For example let s create an event which will send an alert when the vehicle goes over a certain speed in a specific location Go to Types and click New Event Types Name High speed in a specific location Day of the week Changeable Monday Tuesday Wednesday Thursday Friday Saturday Sunday OOOUUOO N Time Range Changeable is to him Enter the event type name and tick the Changeable checkboxes for the Day of the week and Time range Click Add Event Add Event Remove Event
3. Save failed text messages Low Power Timing x Accept any driver ID code Transmit on turnings Use siren when arming diarming by Remote Control or iButton P Tow detection Use the Remote Control s small button as an Emergency Measure RPM from Odometer input Transmit when new driver is detected 7 Jamming detection Then go to Transmission Rates gt Satellite Intervals Helios Hybrid Only and configure the transmission rates Use the Satellite Triggers Helios Hybrid Only fields to configure the event alerts General SE Network E Transmission Rates E Inputs a Outputs t Logic Es Hardware E Driver IDs Home network Roaming Network Offline mode GPRS SMS GPRS saved to memory a Se a a a NOTE When the device is out of GPRS coverage and the SMS interval is set to None messages will be saved to the memory according to the Offline mode policy Send messages from the memory by Satellite Intervals Helios Hybrid Only Regular GPRS will always be used Ignition On M M SMS Ignition Off M Shous x Roaming GPRS Iv Satellite Triggers Helios Hybrid Only I Emergency Input Iv Theft Send memory message only when Ignition is OFF I Door Closed Iv Accident C Door Opened CI Tow I Main Power Low Event from generator 63 STARCOM Systems Helios User Guide 5 Testing It is important to test the unit connection to the network the correct GPS location the unit status and
4. Type Condition Value Operand Select Speed in the Type list Select Higher in the Condition list Click the Changeable checkbox in the Value field Select And in the Operand list Click the Add Event button again 108 STARCOM Helios User Guide Systems Type Perimeter x Perimeter lt Changeable gt v Condition _ lt Changeable gt v Operand Transmit x Add Event X Delete EN Cancel Apply Select Perimeter in the Type list Select Changeable in the Perimeter list Select Changeable in the Condition field Select Transmit in the Operand list Click Apply The new event type is saved Now go to Events and click New Name Speeding in Residential Area Available for Monitar 827905 Helios Wbx aj Cellular Number E Mail _ 489561234875 test test com C Add Enter the name of the event in the Name field In the Units list select the units you want to include in the event and click Add The units will be moved to the Available for list Enter the cellular number and email address to receive the event notification Select the Monitor checkbox if you want the event will to be displayed on the Monitor page in real time Click the Add Event button and select the High speed in a specific location type in the Type list 109 STARCOM Systems Helios User Guide Add Event Type High speed in a specific location Name Speedin
5. If you cannot gain access to the locking engine you can use external relays and connect to the existing wires that lead to the locking engine The following image illustrates this connection Vehicle Locking he Mechanism 12V Q Door Lock 13 Relay Helios 2 Door Unlock 12V 133 STARCOM Systems Helios User Guide Serial Locking This method requires the addition of two external relays Wire them as follows Vehicle Locking A Mechanism V 86 87a gt 87 30 o Relay 12 D Door Lock 13 Relay 12V Helios 2 Door Unlock 86 87a ee 5 e 87 Boo Arm Disarm You can connect the Helios Arm Disarm function either as a standalone system or in conjunction with the vehicle Arm Disarm system Standalone Arming Arming is performed by passive arming remote control or transponder Disarming is performed by unlocking the doors keypad remote control or transponder 134 STARCOM Helios User Guide Systems Connecting to the vehicle Arm Disarm system Locate the vehicle alarm system and connect the Arm ORANGE WHITE cable on 24 pin Helios wire harness Pin 14 to the vehicle alarm system Arm cable with a diode Also connect the Disarm PINK cable on 24 pin Helios wire harness Pin 17 to the vehicle alarm system Disarm cable with a diode NOTE If the vehicle s existing alarm system uses commands insert external relays to
6. 123 STARCOM Systems Using Map Tooltip Format Helios User Guide The Map Tooltip Format field lets you configure the information that will appear in the info window on the Map page when you select a unit To see all the parameters that can be configured in the Map Tooltip Format field click on the green question mark located to the right of the field The Map Tooltip Format legend window will appear Phone Map Tooltip Format x E Mail ahr Vehicle i 7 REASON Reason Language English E LOCATION Location SPEED Speed Time Zone GMT 2 STATE Idle l TIME tree bene TIME_VALID Time Wali Date Format 15 09 2009 E ALTITUDE Altitude ae MILEAGE Current mileage Time Format 15 09 00 HEADING Heading in Door Closed Opened tu ra KEY Key Off On Date Ge km a EMERGENCY Emergency Off on a HOOD in Close ane ened Speed Units koh MOTION Motion Off SIREN Siren Off On n oy OIL Oil Pressure Off On Default map type Google Maps EI aaa Water Fee Off On SHOCK Shock Off Map Toolti VEHICLE SPEED LOCATION ANALOG1 Analog l P aG STATE ANALOG2 Analog 2 Format VOLTAGE Main power AB Once you made all the necessary changes click Apply Then go to the Map page and check the unit info window gprs Number Batgerel 54 17UBP Speed 0 kph Currently at Ulaanbaatar Jamsraniaviin street A Ule atar a fgerel 54 17UBP am a ert A y 5 Mongolia 124 STARCOM H
7. 7 Immobilizer On when ki Use keypad AF instead of Immobilizer output Gradual Stop Method Locking activates the settings for Helios Door Lock output Unlocking activates the settings for Helios Door Unlock output Pulses number of pulses to send in order to lock unlock the vehicle Width s width of pulses Interval s interval between the pulses if there is more than one pulse For more information see Appendix C Central Locking System Configuration 47 STARCOM Systems Helios User Guide Immobilizer activates the settings for Helios Immobilizer output On when Armed Idle the condition in which the unit will activate its immobilizer output When connected using a Normally Open relay this value Should be set to Idle When using a Normally Closed relay set to Armed Use keypad RF instead of Immobilizer output used instead of immobilizer when keypad is used to transmit driver codes to wireless relays For more information see Appendix H Using Keypad with RF Relay Gradual Stop Method the unit can be used to bring the vehicle to a gradual stop if necessary For example if the vehicle is reported as stolen the control center can issue a Gradual Stop command Here you can configure the method to use when a gradual stop command is sent to the unit The Gradual Stop can be performed in Pulses gradually which is preferable or Constantly abruptly ON Constantly ON Pulses sel
8. STARCOM Systems HELIOS User Guide STARCOM Systems Helios User Guide April 2015 COPYRIGHT STARCOM SYSTEMS ALL RIGHTS RESERVED Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of this work or of a derivative thereof in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID STARCOM Helios User Guide Systems Contents 1 Introduction 2 Package Contents Helios evaluation kit 3 Product Description Unit board main components Helios models Technical specifications Industry approvals and certifications 4 Configuration Downloading the Software Installing the Software Installing the Update Inserting the SIM card Attaching the battery optional Connecting the unit to the computer Configuring the unit General settings Network settings Transmission Rates settings Inputs settings Outputs settings Logic settings Hardware settings Analog input configuration on Helios TT and Basic Fuel algorithm v2 Jamming detection Driver IDs se
9. in the Available Networks list Communication Window Click here to change Click here to change Click on Helios 1 button to configure and activate the connection 36 Helios User Guide STARCOM Systems T Configuration Messages Networks Helios 1 PrP Iv Activate com3 115200 Com Port Baud Rate Auto Check ICP Test Open terminal Save Reload Restart Select the COM port number of the RS232 or the Simulator cable port in the Com Port dropdown list In order to verify the COM port being used by the unit in your computer go to My Computer gt Manage gt Device Manager gt Ports m Device Manager tl Disk drives MK Display adapters i 0R Human Interface Devices ca IDE ATA ATAPI controllers H 2 Imaging devices 2 Keyboards F Mice and other pointing devices E Monitors ik 7 Ports COM amp LPT Silicon Labs CP210x USB to UART Bridge COM3 a4 Sound video and game controllers 37 STARCOM Systems Helios User Guide Set the Baud Rate to 115200 Check the Activate checkbox and click Save If Helios has connected successfully a Helios 1 on notification will appear in green color at the bottom left corner of the Installer application main screen Flos i on To access the unit parameters press Technical gt Helios Parameters or Helios Parameters click on the Helios Parameters button on the taskb
10. miste da O ahin Create new perimeter The TN Distance measurement todz Map types C OpenStreetMap l d a t Czestochowa Google RoadMap n Ziebice Opole C Google Satellite O ae I Tm a ee Katowice i Pa Str a Krak d Pizeng ze ch Republic doian sy 5 Google Hybrid C Bing Road Nure mberg e Bing Aerial Bing Hybrid Yandex Native Brati aya Show Vs F r F tren a an T oe Budapesto O ODistrict I Traffic M Perimeters RV 7 fi oS z NS e vilach BE X Stadt M Labels T All units OZagreb Karlovac ORS eget Bosnia and spec ae Ne t7 ag A a ie Cannes tL pi Groa tia Tanlar he at T Sf Report a map error On the right there are Map Options Clicking on the Options menu will reveal the following options e Search As you type the name of a search criterion in the search field a list of matching names from which you can select the required name appears e Tools Edit perimeter allows you to edit an existing perimeter Create new perimeter allows to create a new perimeter Distance measurement allows to measure the distance between two points on the map 116 STARCOM Helios User Guide Systems e Map types You can select the following map types OpenStreetMap Google RoadMap Google Satellite Google Hybrid Bing Road Bing Aerial Bing Hybrid Yan
11. Door Closed Emergency off Disarm Off Immobilizer Off Analog 1 W Analog 2 W Fuel Can bus RPM multiplier 50 No reason recorded Tracking Event Ignition On Door Closed Accident Emergency On Arm Off Analog input Installation 0 0 Auto calibration Response Theft Ignition Off Main Power On Opened 019608 060606 Low Door Opened Emergency Off Harsh Braking Arm On Arm Siren Lock Unlock 0 0 0 001818 0 of af aff aff STARCOM Systems On On Unlocked On Emergency by Remote Control Disarm Off Disarm On Curve Extra Input 1 Off Extra Input 2 Off Extra Input 3 Off Entering Low Power Modem isolated New driver Tow Extra Input 1 On Extra Input 2 On Extra Input 3 On Power on The fuel tank in passenger vehicles it is generally located under the back seats Typically it has three or five wires 1 Fuel pump wire can be identified when the engine is running by measuring 12 V on this cable 2 Ground 1 or 2 wires 3 Fuel gauge level wire analog can be identified by grounding connecting to the body of the vehicle the analog wire If the connection is correct the fuel level will rise to FULL VOTE In some vehicles the gage will not rise at once but gradually When the engine is running you can measure 0 28 V depending on the fuel level This voltage may vary between different vehicles and requires calibration 139
12. Input 3 On Power on This section features the captions for various fields like unit inputs outputs transmit reasons etc which are used throughout the system STARCOM Helios User Guide Systems The Analog settings help you configure the use of the unit analog inputs which are usually used for fuel or temperature measurement For more information see Appendix F Fuel Measurement and Temperature Sensor guide When finished click Apply The new unit is saved To modify a unit in the Units page click on the unit name link of the unit you want to modify The Unit Information page appears Modify the unit details as required Click Apply The modified unit details are saved To delete a unit in the Units page click on the unit name link of the unit you want to delete The Unit Information page appears Click Delete The unit is deleted 93 STARCOM Systems Helios User Guide Groups You can create new and modify the existing groups of units ia S TARCOM tesources Monitor Reports Profile Systems Goto 1 sanj B NL C New Group Perimeters Users 5 To create a new group click New The Group page opens Name New Group Sharing O Share Perimeters O Share Routes O Share Events CO Share Drivers E Delete 3 cancel Apply In the Name field enter the name of the new group 94 STARCOM Helios User Guide Systems In the Units window click on the plus sign on the right and start ty
13. STARCOM Helios User Guide Systems Helios TT pin out Pin Function Color Designation Notes Yellow Blue Input No RS232 RX Communication 3 Main Power 12 Red Power Supply Main 12 V supply Must be V Red protected by a 5 A fuse 4 Key Ignition Yellow Input Indicates the vehicle ignition state E E Analog digital input Digital input is designated as Door by default Analog can be used for fuel or temperature measurement See Chapter 4 Configuration gt Hardware gt Analog input configuration on Helios TT and Basic RS232 wire set with Molex connector Keypad Dallas Blue White a Keypad connector RS232 TX Communication RS232 wire set with Molex connector Immobilizer Output Install with an external relay and or Gradual See Appendix D Immobilizer and Gradual Stop Stop N A 75 STARCOM Helios User Guide Systems The following images show Helios TT unit and Helios TT board with Micro SIM card holder Micro SIM 70318 22344 194 The following image shows Helios TT wire harness i is Ceo 76 STARCOM Helios User Guide Systems The following image shows Helios TT Simulator cable The following image shows Helios TT TTL computer cable 2 Ti ER RE mma AAN mal eee Sip y I o fe ot 4 oat oa ta a ee a gt pic oe eS eee ae G 77 STARCOM Systems Helios User Guide The following image s
14. conventional main loom In most vehicles the CAN wires are placed in the diagnostic plug on the driver s side usually from below While the vehicle is stationary and the ignition is on the CAN wires run a speed pulse signal You can use a LED device which measures pulses above 1 5 2 V to identify the CAN wires The high speed pulses will signify the CAN High wire the low speed pulses the CAN Low wire Installation Connect the CAN High wire to CAN High BLACK GRAY cable on 24 pin Helios wire harness Pin 12 Connect the CAN Low wire to CAN Low GRAY BLUE cable on 24 pin Helios wire harness Pin 24 145 STARCOM Systems Helios User Guide Configuration After connecting the CAN wires connect to the Helios unit with a computer and update the vehicle model from the existing database In Installer go to Technical gt Helios Canbus 4 Helios Canbus O O a 0 x Update Database S E New Vehicle Type Model Yea ie Connect Information Lookup Raw Vehicle Information T kal ka Current Yalue Error Range Field Description Field Type S Restart search of Search Save Feld Index Code ma Press the Update Database button Update Database Select the vehicle type in the Type dropdown list For trucks choose FMS Select the vehicle model in the Model list select the production year in the Year list and click Connect The vehicle data will appear 146 STARCOM
15. rest of the harness Connect the special RS232 Male to Male cable to RS232 connector on the satellite modem wire harness and to the RS232 connector on the Helios wire harness Connect the RED Power cable from the satellite modem wire harness to 12 V power source Connect the BLACK GND cable from the satellite modem wire harness to ground 86 STARCOM Helios User Guide Systems 7 Monitoring After the unit is installed in the vehicle you can monitor its status on Starcom Online Starcom Online is a web based fleet management application with a flexible event generator which allows to set customizable notifications and alerts In your browser go to http www starcomsystems com online Enter your username and password in the Username and Password fields and click Sign in E STARCOM ae Systems LIVE Operating Units WSC XHTML 1 0 English Espa ol Francais Deutsch Portugu s Italiano Malayalam EAAnvika Romana Polski Nederlands Norsk Papiamentu Bunrapcku mouron Catala a aimnive Bahasa Melayu e tina Srpski Shaip Pycckwii Ykpaincbka Kasaxwa T rkce nab nd DMV PRR iF Ti na viet HA5 Starcom Online horizontal menu bar features the following categories Home lists the most recently accessed units including their location Resources allows to manage the unit and customer information Plans allows to create and manage events and alerts e Monitor monitors the events an
16. that the battery cable is coiled around the plastic pin of the bottom cover screw 7 aw Align the top and bottom covers and push them firmly together until they click and lock into place Insert and tighten the screw 31 STARCOM Systems Helios User Guide Connecting the unit to the computer There are two ways to connect the unit to the computer 1 Using an RS232 cable and a power supply Connect the Helios wire harness RED Power cable Pin 5 and YELLOW Key cable Pin 4 to 12 V plus on the power supply Connect the Helios wire harness BLACK GND cable to the 12 V minus on the power supply Connect the RS232 cable to the RS232 connector on the Helios wire harness and to the COM USB port on the computer Install the RS232 cable driver on your computer kil ee peeeeeeee Caraquet ATTOL aunt nnt ent af p pat For Helios TT use the TTL cable supplied with the unit and the driver from the following link http www ftdichip com Drivers VCP htm NOTE This method is used to connect to the unit to a portable computer when the unit is installed in the vehicle 32 STARCOM Helios User Guide Systems 2 Using a Simulator Connect the Simulator to the computer by using the USB to Mini USB cable Connect the Helios unit to the Simulator Connect the Simulator power supply and plug it into an electrical outlet Turn the Simulator on Install the Simulator driver on your computer The S
17. the jamming alert go to Starcom Online gt Plans gt Events gt Types and create a Jamming event type by selecting Transmit Reason gt Jamming and Set Output gt Gradual Stop type options Click Apply go to Events and create an event for the unit based on the Jamming type Click Apply and wait for several transmissions for the unit to receive the event and Save it in its memory For more information see Chapter 7 Monitoring gt Plans If a jamming situation occurs the unit will activate the event sequence immediately and send an alert once it reconnects to the cellular network 58 STARCOM Helios User Guide Systems Driver IDs settings This tab allows you to enter the driver codes to be used for arming and disarming the unit 15 x Helios Parameters C Unit Number Address A General Sk Network Transmission Rates gt Inputs i Outputs t Logic S02 Hardware Driver IDs To enter a code click in the Code field and type the code To add a new code press New and enter a code To remove a code select it and press Remove You can save and load lists of driver codes in csv format by using Load and Save buttons You can enter up to 2000 codes Once all the necessary parameters are set press the Send button gt m to send the changes you made to the unit 59 STARCOM Systems Helios User Guide Saving the configuration If you are plannin
18. the left In the Search field you can enter the unit number to be displayed Once you select the unit its location will be displayed on the map and its information will appear on the left 113 STARCOM Systems show vende 2 2278 Code 2274 Location 32 5062 15 6127 Received 14 03 2013 16 55 38 Reason Ping State Driver Version 2011 08 25 Mot24 niet a Valid 14 03 2013 16 55 39 Speed 0 kph Mileage 22095 km Location 32 5062 15 6127 Heading E 111 Altitude 401m o Main power 13 37v Key off Door Closed Emergency off Arm off Disarm off Analog 1 0 05v Analog 2 Ov Siren Off Lock Off Unlock Off Immobilizer Off Commands Request Status HB Search Enter a location AR ENN j gma y INS erbia _ Buchare st EOORIE C gt Torino 3 Marseille Italy 4 Rome pul Ankara 32 5062 15 6127 The following unit information is displayed e Code the unit name e Location the address of the last GPS position of the unit Helios User Guide e Received the date and time of last transmission from the unit e Reason the reason for the transmission e State the unit logic state e Driver the vehicle driver name e Version the unit firmware version 114 STARCOM Helios User Guide Systems e Location the GPS location of the unit including Valid the date and time of the last location tr
19. voltage range measured on Analog 1 input Use the Analog 2 setting to indicate the input type as follows 0 15v Analog input 0 27 5v Digital input 54 STARCOM Helios User Guide Systems Fuel algorithm v2 The new fuel calculation algorithm greatly improves the fuel level monitoring in Helios units To use the new fuel algorithm you must configure the Helios unit with the correct Analog input connected to the fuel tank and the fuel graph slope The slope is determined as the ratio between the voltage on the fuel tank and its contents For example if the voltage level is going down as the fuel tank is being emptied then there is a direct ratio between them and therefore the slope is positive In other words a positive slope will appear if the full tank measurement is 10V for example and empty tank is OV If the fuel tank voltage level is increasing as the fuel tank is being emptied which is the most common case then the ratio between the voltage level and the fuel tank is an inverse ratio and therefore the Slope is negative In other words if the full tank measurement is OV and half full tank is 6V then the graph line slope will be negative In order to implement the new fuel algorithm download and install the latest Installer version In Installer connect to the unit and run Firmware Update Go to Helios Parameters gt Hardware and enable the Fuel algorithm v2 option 55 STARCOM Systems Helios User Gu
20. 19 disconnects the coil No 85 see diagram below of the external relay from ground In this case the relay disconnects the siren which is connected through the pin relay No 87 see diagram below When the Helios alarm is activated the Siren RED BLACK cable on 24 pin Helios wire harness Pin 19 grounds the relay coil As a result the siren is activated through the relay 12V Helios Siren 137 STARCOM Systems Helios User Guide Appendix F Fuel Management Fuel management allows the user to monitor the fuel level in the vehicle This can be accomplished in several ways e CAN bus FMS protocol monitoring e Connecting to the existing fuel gage in the vehicle e Installing an external fuel sensor and connecting to the Helios Analog input FMS In heavy trucks that support FMS protocols J1939 and 1708 the Helios unit can monitor the fuel used by the vehicle per each trip In order setup the Helios unit to monitor fuel used the following settings should be performed In Installer go to Helios Parameters gt Hardware and setup the Can bus as follows Canbus Vehicle FMS Analog 1 0 15y C 0 27 5v Type Jf Send Analog 0 15v C 0 27 5v ALL ha Model x Clear Fullne zl EEE Year On Starcom Online go to Unit Information and open the Captions section Select Can bus in the Fuel dropdown list When finished press Apply 138 Helios User Guide 10 Analog Help Transmit Reasons Key Off
21. 22 61 26 23 31 1 9 0 9 1 6 3B SGPRMC 161733 117 A 3265 6335 N 63448 3766 E 606 6 060 6 246113 A 65 SGPUTG 606 6 T M 666 6 N 6606 6 K Ax D GPGGA 161734 117 3205 6330 N 63448 3697 E 1 16 6 9 86 5 M 17 9 M 600 63 SGPGSA A 3 11 63 32 19 14 22 61 26 23 31 1 9 6 9 1 6 3B SGPRMC 161734 117 A 3265 6330 N 63448 3697 E 600 6 6660 6 246113 A 68 SGPUTG 666 6 T M 606 6 N 606 6 K A D GPGGA 1801735 117 3205 6328 N 63448 3694 E 1 16 6 9 87 7 M 17 9 M 660 6B SGPGSA A 3 11 63 32 19 14 22 61 26 23 31 1 9 6 9 1 63B SGPGSU 3 1 16 11 74 271 42 61 57 322 43 32 56 319 43 31 36 116 41 76 SGPGSU 3 2 16 26 34 294 46 19 33 261 46 14 25 641 38 23 22 224 39 7B SGPGSU 3 3 18 22 13 077 37 803 12 188 34 78 SGPRMC 161 735 117 A 3205 6328 N 63448 3694 E 600 6 6006 6 246113 A 63 SGPUTG 606 6 T M 666 6 N 660 6 K Ax D SGPGGA 161736 117 65 STARCOM Systems Helios User Guide If you do not see any response type tgi to turn the GPS on and repeat the test Unit Status Open the Unit Status window Enter the unit number in the Unit Number field select Request status and press Send The unit information will appear 4 633676 Unit Number Address Status Testing Comment Mileage 0 Time 44 Jan 13 12 1 Realtime 24 Jan 13 Reason Response Modem Signal 31 Status Idle Hain Power 17 424 Hot charging Odometer Driver code M A Batter Hot connecte
22. AN Bus CAN connection 79 STARCOM Systems Helios User Guide The following image shows Helios Basic 10 pin unit The following image shows Helios Basic 10 pin wire harness 80 STARCOM Helios User Guide Systems The following image shows Helios Basic 10 pin Simulator cable The following image shows how to connect Helios Basic 10 pin unit to the Simulator 81 STARCOM Systems Helios User Guide Helios Advanced 24 pin pinout Pin No 1 Function Color Designation _ Gray Output Install with an external relay See Appendix D Immobilizer and Gradual Stop Immobilizer and or Gradual Stop Install with an external relay See Appendix C Central Locking System Configuration Door Unlock 2 3 Communication RS232 wire set with Molex connector Enables direct connection to a computer RS232 TX Orange Blue 4 Key Ignition Yellow Main Power 12 V Input Indicates the vehicle ignition state Main 12 V supply Must be protected by a 5 A fuse Power Supply G ND Black Keypad Dallas Blue White Emergency Button White Microphone Orange or Extra Digital Input 1 N U1 O Communication Keypad connector Input Hands Free Kit connector In case HFK is not connected you can cut the connector and use pin 9 as Extra Digital Input 1 Audio Hands Free Kit connector In case HFK is not connected
23. ARCOM Systems Helios User Guide Donning the Helios TT waterproof casing Insert the Helios TT unit in the larger part of the waterproof casing so that the GPS antenna side of the unit corresponds to THIS SIDE UP side of the casing as shown in the image below r pa TrA ti aor rare a a ao a anne Ait E E ya SEU ie SUS fle rhe pie f p ners CEF EEr pect EATA GOR nee ea e i e r el ae fme e Ta ar ns a a Insert the Helios TT wire harness into the smaller part of the waterproof casing as shown in the image below 70 STARCOM Helios User Guide Systems Connect the wire harness to the Helios TT unit Fold the sides of the larger part of the casing as shown in the image below 71 STARCOM Systems Helios User Guide Slide the smaller part of the casing onto the device Make sure that THIS SIDE UP sides of the casing parts correspond as shown in the image below Unfold the sides of the larger part of the casing over the smaller part and pull them up as tight as possible as shown in the image below 72 STARCOM Helios User Guide Systems Bend the wire harness sleeve on the smaller casing part Secure the sleeve with a zip tie 73 Systems STARCOM Helios User Guide Cover the sleeve with insulating tape 1 BPO ci R f il g a fl ie f LA a 5 a fa r e d ie Lh Fale Sf ef 4 E The unit is ready for installation 74
24. EAGE XY BATTERY Language select the language in which you want to receive the message 91 STARCOM Systems Helios User Guide Units kph mph select the measurement you want to receive the speed data in Allow commands from any cellular number select this if you want to be able to send commands to the unit from any cellular phone and not only from the addresses specified above Allow status requests from any cellular number select this if you want to allow status requests from any cellular phone and not only from the addresses specified above For more information see Appendix I Cellular Phone Commands In the Available reasons list select the reasons you want to receive an alert for and click Add The reasons will be moved to the Notify for list Clicking on Captions will reveal the Captions section Captions E IO Key Off n Arm Off yn Door Closed Opened Siren Off on Emergency of n Loc Off Unlocked Disarm ft n Uniock Off on mmobilizer ff n Analog Analog 1 v 0 019508 0 0 Sor Analog 2 0 060606 0 001818 0 Fuel Analog 1 x Auto calibration RPM multiplier 50 Transmit No reason recorded Response Disarm On New driver Reasons Tracking Theft Curve Tow Event Ignition Off Extra Input 1 Off Extra Input 1 On gnition On Main Power Lo Extra Input 2 Off Extra Input 2 On 92 A a SS Emergency by Remote Contre Disarm Off Extra Input 3 Off Entering Low Power Modem isolated Speed limit Extra
25. GPRS APN Access Point Name the name of the gateway provided by your cellular operator e g internet GPRS Username username provided by your cellular operator e g blank GPRS Password password provided by your cellular operator e g blank First server main routing server which the units transmit to by default it is Starcom Systems server 1 Secondary server auxiliary routing server which the units transmit to by default it is Starcom Systems server 2 Port port open for communication on the routing server default port is 6600 41 STARCOM Systems Helios User Guide Transmission Rates settings This tab allows you to configure the intervals of regular tracking transmissions which define how often the unit will transmit its status R cE Load E Save Ma Select All 3 Read from unit i Send Single unit Multiple units Unit Number Address fo Z a General Sk Network Transmission Rates E Inputs Outputs t Logic 508 Hardware Driver IDs Home network Roaming Network Offline mode SMS GPRS SMS GPRS saved to memory Ignition On B r rf B 5 rl H Ignition Off I rf B0 8 O sS NOTE When the device is out of GPRS coverage and the SMS interval is set to None messages will be saved to the memory according to the Offline mode policy Send messages from the memory by Satellite Intervals Helios Hybrid Only Regular GPRS will alw
26. Helios User Guide Systems Adding a new vehicle to the database When Helios is installed in the vehicle that is not present in the database you need to create it by identifying the CAN bus signals and manually adding the vehicle to the database E New Vehicle In the Helios Canbus window press the New Vehicle button Enter the new vehicle details select the Lookup tab and start identifying the CAN signal Choose any input for example Door and identify the value of the pulse signal as follows Select Door in the Field Description dropdown list and Field Type dropdown list Information Lookup Raw fo Door M Door Current Yalue Error Range Field Description Field Type amp Search Save Field Restart search The door can only have 2 values Open 1 or Closed 0 Open the vehicle door While the door is open enter 1 in the Current Value field and click Search The data of all the signals from the vehicle with the current value of 1 will be displayed in the Index Code window Close the door change the Current Value to 0 and click Search You will see less data in the window About half of the signals will be eliminated Only the Signals that changed their values to O will be left Open the door again enter 1 in the Current Value field and click Search Even less data will appear in the window the signals from the previous amount that changed their values to 1 Repeat this process decreasing the nu
27. MS as well Roaming GPRS if this option is selected missed and buffered messages will be sent by GPRS in roaming networks as well Send memory messages only when Ignition is OFF when enabled all the messages saved in the unit memory will be sent only when the vehicle ignition is off This is done to let the unit freely transmit ongoing messages when the vehicle is traveling Satellite Intervals these parameters are to be used with Helios Hybrid only For more information see Helios Hybrid Configuration page 63 43 STARCOM ystems Helios User Guide Inputs settings This tab allows you to configure the unit inputs activities and alerts In addition this tab allows you to configure the Main Power Low alert and the accelerometer alerts JAA cE Load EB Save Sm select il Read tom unit Send Single unit Multiple units Unit Number Address fo a General Sa Network SB Transmission Rates Inputs S Outputs t Logic Tat Hardware ftal Driver IDs Alerton Alerton Alert when Usefor Use for Inverted Masked Off On Armed Arm Disarm Ignition Door Emergency Arm input Disarm input Extra Input 1 Extra Input 2 Extra Input 3 ES Ga GS o Ga G ai eee ee G __ eee e eee __ eee eee Zee eee ee _ Harsh Braking Accident Detector Main Power Low Alert Force g Duration mSec Force g Duration mSec Quarter scale Inverted use
28. OM Systems Helios User Guide The following image shows the pin numbering on the Helios 24 pin J1 connector 1314151617 18 HH So AHHH orriei Oy Ni AAAA FN 12345 6 7 8 910 1112 19 20 21 22 23 24 84 Helios User Guide STARCOM Systems The following image shows the pin correspondence to different auto components l GHD Siren Harn Black Red Black a Disarm Odometer Purple White Black Door Microphone Gree Green Red SS R5242 RX Bine Back Speaker k Biue Red Arm Analog Input Orange White Violet White SLI Se Door Lock 18 19 CAN Low 7 Gi Gray Orange 344 1516 17 _ 20 21 22 2324 Gray Blue 3 i Gy a ni Oy Immobilizer and or Gradual Stop CAN High a mesen me Blue Black Gray ope Boor Unlock Analog 1 a iy Gray Yallow Blue RS232 TX Speaker a Orange Blue Violet d r mal iia hy Key ignition Microphone Yellow Orange Emergency Main Power 124 Button Red Whiter Keypad Dallas Blue d Whig 85 STARCOM Systems Helios User Guide Helios Hybrid connection RS 232 lt RS 232 Satellite modem l e Helios n unit Antenna j Connect the external antenna to the satellite modem Take a 10 pin wire harness and isolate the RED Power cable BLACK GND cable and RS232 connector from the
29. On Power on When using the Analog input to read fuel the unit and the software should be calibrated to the sensor readings The calibration can be done in 2 ways e Manual calibration done by manual reading of the voltage levels of the sensors in different levels To perform an accurate calibration at least 5 readings must be taken 0 25 50 75 and 100 of the fuel tank Once you have the readings use the Fuel Calibration table that can be found at the following link http brono com jstoys fuelcalc2 htm in order to calculate 2 linear parameters Using the fuel calibration table Select the correct voltage range measured on the analog input used for fuel level monitoring 0 15 V or 0 27 V Enter the measured voltage against the percentage of the fuel level 142 STARCOM Helios User Guide Systems Voltage v Gauge 0 100 25 75 5 50 75 25 10 o Click amp atulate The output will be displayed in the linear parameters Linear a 0 267 b 99 089 The received a and b parameters should be entered accordingly in the Unit Information gt Captions section on Starcom Online In order to see the fuel level in percentages in the reports enter Fuel instead of Analog 1 in the Analog 1 field and enter instead of v Analog Fuel 0 267 99 089 Help Analog 2 W 0 060606 0 001818 Fuel Analog 1 l Auto calibration 143 STARCOM Systems Helios User Guide e Automatic Calibration the v
30. Outputs enable the Use keypad RF instead of Immobilizer output option Select Immobilizer On when Armed if you re using a Normally Closed relay Select Immobilizer On when Idle if you re using a Normally Open relay 4 Helos Parameters p io x OOOO EEU a Ba Seve Unit Number Address A General Sa Network x Transmission Rates E gt Inputs S Outputs t Logic 8 Hardware 2 Driver IDs so Hardware l Locking C Unlocking Pulses Pulses vid vid Interval s Interval s I Immobilizer On when S h bk Driver IDs Ev Use keypad AF instead of Immobilizer output Gradual Stop Method 152 STARCOM Helios User Guide Systems In Installer go to Helios Parameters gt Driver IDs and configure the codes in the following way JHA Load ER Save a Select Al L j Send Single unit Multiple units Unit Number Address st 3573 ae General Se Network EA Transmission Rates amp Inputs ea Outputs t Logic 602 Hardware 3 Driver IDs The first 3 code fields are reserved exclusively for the relay units up to 3 If you re using one relay unit enter its number in the first field and enter 0000 in the following two fields Code field number 4 and the remaining fields will be used for the driver codes which will be activated by using the keypad In this case code 1234 will be used on the keypad to close the relay and enable the ve
31. Pa l Re oor y E J w ies Ular Pa NORT Map types Ji J ra j A j E y Click and hold b K J j 5 i Show f i 4 mouse click down X j Op Py anywhere on the FA X i J i y STONEYBAT map to start a q 74 Wa EAST vs perimeter a wy g Ne 3 j selection 4 T t 3 gt ARBOUR Trio lay 1 Se HILL ce i RE o meet oana DUBLIN Vy m 5 PORT fu iT E Fi P mo NORTH The Old Br a no y Jam oh sonay g SA WALL ey z pemer E o 7 Z A oas E North Wall Quay LA ISLANDBRIDGE f T i Victoria Y7 iar b i c aa Pearse Seq SA E Guinness O i a Rin panier Seng p LMAINHAM R810 bl aC whe a pa coe aa D s St James s i 4 COOMBE sai hae Ag in mire id LEDY ii g South Circular Hospital A E x Cathedral ae a k 2 t ee greet i j Grand Canal V 7 EA L MARYLAND co SS a aias Sc Ey A Re ams pant Roa Bin Salata r Aai2l gy E 4 To create a new perimeter click Options gt Tools gt Create new perimeter at the top right corner of the map Click once anywhere on the map to start the perimeter selection this point would be the top left corner of the perimeter Move the mouse and click again anywhere on the map to finish the perimeter this point would be the bottom right corner of the perimeter 101 STARCOM Systems Helios User Guide Merchant Le US Quay ji j ve j j oe Ne In the Perimeter Name field enter the name of the perimeter Click Ok The new per
32. Permissions allow you to define the viewing and editing permissions of the user for all the sections of the site After you configured all the parameters click Apply The new user is saved To modify a user in the Users page click on the user name link of the user you want to modify The Users page appears Modify the user details as required Click Apply The modified user details are saved To delete a user in the Users page click on the user name link of the user you want to delete The Users page appears Click Delete The user is deleted 100 STARCOM Helios User Guide Systems Perimeters You can create new and modify the existing perimeters E STARCOM i Resources Monitor Reports Profile Systems o F vt cots ses jo nw New Perimeter Dublin Tara Street 6 2550 53 3464 Perimnethars To create a new perimeter click New The Perimeters page opens In the Name field enter a name for the new perimeter Perimeters Name New Perimeter Allow opening of tags Edit raw values we Options fy CABRA Fassaugh Aya Dubin Ireland fassaug nee i s Ri mar ae ji ES Nay z i ah i p A Mater 3 Pad e i Bs ars v oag d Tools Edit perimeter a R e Taa mens a 7 SA Create new perimeter gor SPHIBSBOROUGH U ks Distance measurement
33. STARCOM Systems Helios User Guide 4 Fuel warning LED digital Not present in all vehicles When the fuel level falls below a critical level this wire lights a warning lamp on the dashboard Connecting your testing lamp to this wire also causes the warning lamp on the dash board to light up WARNING Do not connect negative voltage to the fuel pump as this may cause damage Connect the fuel gauge wire to Analog 1 YELLOW BLUE cable on 24 pin Helios wire harness Pin 11 or to Analog 2 VIOLET WHITE cable on 24 pin Helios wire harness Pin 23 After connecting the analog input to the sensor you need to configure the correct analog input that will be used for fuel level monitoring and calibrate the analog input to the correct values of the sensor Configuration In Installer go to Helios Parameters gt Hardware Select 0 15v or 0 27 5v in the Analog 1 or Analog 2 field according to the voltage range measured on the analog input used for fuel level monitoring at General Y Network E Transmission Rates Inputs amp Outputs t Logic SOF Hardware Bs Driver IDs M B z M Use 57600 baud rate Full low power R5232 Function Transmit when entering low power mode Save failed text messages Low Power Timing x Accept any driver ID code Transmit on tumings Use siren when arming diarming by Remote Control or iButton Tow detection Use the Remote Control s small button as an Emergenc
34. STARCOM Please select your preferred configuration Systems COM Port to use Auta gt bd t Specify settings manually GPRS Acces Pint Name APN You can specify the settings manually by entering the GPRS Access Point Name APN or use a Saved mem file to configure the unit with by selecting it in the Existing memory file field Click Run connectivity test if you want the wizard to perform a TCP test Click Next The Operation window appears 61 STARCOM Systems Helios User Guide Operation STARCOM Please wait while Starcom wizard is configuring your device Systems Looking for device COM port gt Waiting for reply tdi Aways show this wizard on program startup Cancel Next Click Next The Summary window appears Summary ms T b Fi 2 I i S l z a i r X 1 i Eg al z System Select Exit wizard and click Next The unit is now configured and ready for testing and installation 62 STARCOM Helios User Guide Systems Helios Hybrid configuration Go to Helios Parameters gt Hardware gt RS232 Function and select Hybrid 19200bps from the dropdown list f General Sk Network GB Transmission Rates Inputs G2 Outputs t Logic GP Hardware Bs Driver IDs a m _ M Use 57600 baud rate Full low power J R5232 Function iSe i ake Ani aa Transmit when entering low power mode
35. ansmission from the unit Speed the last recorded speed of the unit Mileage the last recorded mileage of the unit Location the GPS coordinates of the last position of the unit Heading the vehicle moving direction Altitude the last altitude of the unit e IO unit input and output information e Commands Request Status requests the current status of the unit Tracking overrides the unit transmission rate settings and forces the unit to transmit according to the specified interval Stop Tracking stops the tracking command and returns the unit to its regular transmission rate Set Output sends a command to the unit output Siren On Off Door Lock Unlock Gradual Stop On Off and Immobilizer Off Voice Call initiates a voice call with the unit Set Mileage sets the specified mileage value in the unit Logic State changes the unit logic state 115 STARCOM Systems Helios User Guide ne Sy mostock e Tok vaansk _ Laas hie i A A i x Karad te n N q Han burg gt Schwerin Roland Grudziadz y Bergedort tine Szo zac ee ee ae Bremen a Py pa vat Wielkopolski ey N H k oben S Poznan dia he ya eal lt rs Potsdan Js 986 Se ES Bielefeld Brunswic Z i wi ster 2 HS penzes S TRAA a Dortmund i aC D i SDiisse x a Se Oey pzig a al Kok stode L Tools Edit perimeter Poznan Haarlem
36. ar at the top of the Installer application window DR cE Load ER Save a Select Al s o bsd Single unit Multiple units Unit Number Address fo fo A General ls k Network E Transmission Rates gt Inputs 2 Outputs t Logic Se Hardware kn Driver IDs A g Mileage kilometers Fixing Factor Mileage From Odometer Counting Current Value Pulses Per KM Aa Press the Read from unit button E Read from unit to read the parameters already configured in the unit 38 STARCOM Helios User Guide Systems General settings This tab allows you to configure the way the unit will register and calculate the distance traveled by the vehicle r dE Load Save a Select All a Send Single unit Multiple units Unit Number Address fo fo fa General si Network E Transmission Rates Inputs Outputs t Logic F Hardware Driver IDs rp arf a Mileage kilometers Fixing Factor Mileage From Odometer Counting mfo 5 fo Current Value Pulses Per KM Mileage kilometers current mileage displayed on the vehicle dashboard Fixing Factor a factor to use when calculating mileage by GPS The default value is 100 If for example there is a constant offset of 25 below the actual mileage this value should be changed to 125 Mileage From in this dropdown list you can select the method to use for mileage calculation GPS o
37. art Menu folder To continue dick Next If you would like to select a different folder dick Browse Starcom Systems Browse Don t create a Start Menu folder 21 STARCOM Systems Helios User Guide NOTE Select Don t create a Start Menu folder checkbox if you do not want to create a start menu folder Click Next The Ready to Install window appears Setup Starcom Installer Application E lB x Ready to Install Setup is now ready to begin installing Starcom Installer Application on your A computer Click Install to continue with the installation or dick Back if you want to review or change any settings Destination location C Program Files StarcomSystems Installer Application Setup type Full Installation Selected components Installer Application MapX Support Start Menu folder Starcom Systems Click Install The installation starts and a progress bar appears in the window indicating the progress of the installation Setup Starcom Installer Application 15 x Installing Please wait while Setup installs Starcom Installer Application on your computer M Extracting files C Program Files MapX WINMGR DLL 22 STARCOM Helios User Guide Systems When the installation is complete the Completing the Starcom Installer Application Setup Wizard window appears yp Setup Starcom Installer Application Completing the Starco
38. ater impact on the car and is usually used to track accidents Force g determines the threshold of the force needed to be measured in order to send an alert Select Disabled if you don t wish to use the alert Duration msec determines the duration of the force needed to be measured in order to send an alert 45 STARCOM Systems Helios User Guide Quarter scale if on the Weak Impact force will be scaled in quarter of a g This option can be used to make the accelerometer more sensitive to smaller impacts NOTE The default force and duration values are based on the laboratory testing results they were found to be acceptable in most cases These values can be tested and changed according to the specifics of your work To change these values according to specific conditions you need to test the unit with different values and choose the best option The lower the setting the more often the unit will respond to a weaker impact 46 STARCOM Helios User Guide Systems Outputs settings This tab allows you to configure the unit outputs activities and alerts aio E Load Save va Select Al E Read tom unit sm Single unit Multiple units Unit Number Address lo General Sa Network A Transmission Rates D Inputs es Outputs t Logic o Hardware ka Driver IDs Locking Unlocking Pulses Y Pulses al Width s Y Width s hd Interval s lt Interval s
39. atically according to the parameters configured in this tab or manually by using remote control keypad iButton or over the air command The following are the unit logic states e Idle unit state when the engine is on e Armed the immobilizer is activated and the engine is off The alarm system is active and ready e Garage the alarm system is disabled for a predefined period of time This is useful for example when the vehicle is undergoing maintenance e Silent Delay the unit enters this state if triggered while in the Armed state In this state only the blinkers are activated After a predefined period of time has elapsed in Silent Delay mode the unit enters the Alarm Triggered mode e Alarm Triggered the system activates the siren Idle gt Arm time to wait between the moment the ignition is turned off and entering the arm state If you do not want the unit to enter the arm state automatically select None Silent Delay gt Triggered time to wait from the moment the alarm system has detected a break in for example the ignition was turned on while the unit is armed and until the siren is triggered When using a keypad or a Dallas Key this will give the driver enough time to disarm the vehicle Triggered gt Transmission time to wait while sounding the siren until it will be stopped and a transmission will be sent Maximum Garage Time maximum time to stay in Garage mode This setting is useful to av
40. ation Setup Wizard This will install Installer Application on your computer It is recommended that you dose all other applications before continuing Click Next to continue or Cancel to exit Setup Click Next The Select Destination Location window appears 20 iS Setup Starcom Installer Application Select Destination Location Where should Starcom Installer Application be installed ry Setup will install Starcom Installer Application into the following folder To continue dick Next If you would like to select a different folder dick Browse Program Files StarcomSystems Installer Application Browse At least 1 2 MB of free disk space is required Helios User Guide STARCOM Helios User Guide Systems Click Next The Select Components window appears eG Setup Starcom Installer Application Select Components Which components should be installed Select the components you want to install dear the components you do not want to install Click Next when you are ready to continue Full Installation Installer Application MapX Support 12 0 MB Current selection requires at least 16 5 MB of disk space ceo i cone Click Next The Select Start Menu Folder window appears 5 Setup Starcom Installer Application Select Start Menu Folder Where should Setup place the program s shortcuts i Setup will create the program s shortcuts in the following St
41. ays be used Ignition On J SMS Ignition Off Bj Roaming GPRS T Satellite Triggers Helios Hybrid Only Emergency Input Theft Send memory message only when Ignition is OFF Door Closed Accident Door Opened Tow Main Power Low Event from generator Home network transmission rate in home GSM network Roaming network transmission rate in roaming GSM network Select this option if the unit will travel across borders In order for this to work the SIM card used in the unit must have a roaming service enabled by your cellular provider Offline mode saved to memory transmission rate when the device is out of cellular coverage NOTE When the device is out of GPRS coverage and the SMS interval is set to None the messages will be saved to the unit memory according to the intervals entered in the Offline mode fields 42 STARCOM Helios User Guide Systems SMS transmission rate for transmissions via SMS GPRS transmission rate for transmissions via GPRS NOTE The unit transmits via GPRS by default and via SMS as a backup when GPRS connection is not available For more information see Appendix A Unit Communication in Starcom Systems Ignition On transmission interval when the vehicle ignition is on Ignition Off transmission interval when the vehicle ignition is off Send messages from the memory by SMS if this option is selected missed and buffered messages will be sent by S
42. ct this option if you re using the Analog 2 input for fuel level monitoring and if the fuel graph line slope is negative Analog 2 Positive slope select this option if you re using the Analog 2 input for fuel level monitoring and if the fuel graph line slope is positive Select the Fuel algorithm v2 option for more accurate fuel level monitoring Once all the necessary parameters are set press the Send button to send the changes you made to the unit 141 STARCOM Systems Helios User Guide On Starcom Online go to Unit Information and open the Captions section Select the correct analog input in the Fuel dropdown list When finished press Apply I0 Analog Help Transmit Reasons Key off Door Closed Emergency oif Disarm off Immobilizer off Analog 1 W Analog 2 W Fuel Analog 1 RPM multiplier 50 No reason recorded Tracking Event Ignition On Door Closed Accident Emergency On Arm Off Calibration On Opened 0 019608 0 060606 Auto calibration Response Theft Ignition Off Main Power Low Door Opened Emergency Off Harsh Braking Arm On Arm Siren Lock Unlock 0 0 0 001818 Off Off Off Off Emergency by Remote Control Disarm Off Disarm On Curve Extra Input 1 Off Extra Input 2 Off Extra Input 3 Off Entering Low Power Modem isolated On On Unlocked On i i New driver Tow Extra Input 1 On Extra Input 2 On Extra Input 3
43. ctivated the device will count the pulses in the Odometer value to calculate the vehicle s RPM The following settings allow you to configure the use of vehicle CAN bus Can bus Vehicle Type Model Year here you can select the vehicle from the Helios database which can be accessed from Technical gt Helios Can bus For more information see Appendix G CAN Bus Connection 57 STARCOM Systems Helios User Guide Jamming detection The jamming detection function is triggered if the unit detects two of more cell towers but cannot connect to them due to interference In order to implement this function go to Helios Parameters gt Hardware and enable the Jamming detection option Press the Send button to send the changes to the unit eal General y Network amp Transmission Rates Inputs 2 Outputs amp Logic 608 Hardware Driver IDs E K E M Use 57600 baud rate M Full low power R5232 Function M Transmit when entering low power mode Save failed text messages Low Power Timing x Accept any driver ID code Transmit on turnings Use siren when arming diarming by Remote Control or iButton f Tow detection Use the Remote Control s small button as an Emergency sue gt Odometer input M Jamming detection Transmit when new driver is detected Analog 1 0 15v 0 27 5v Analog 2 0 15y 0 27 5v Fuel Input v Fuel algorithm v2 To configure
44. ctor 100 Mileage from Odometer Current Value 0 Pulses Per KM 1 130 STARCOM Helios User Guide Systems A General PY Network K Transmission Rates E gt Inputs Mfo m f100 Odometer Mileage kilometers Fixing Factor Mileage From Odometer Counting p ari a Current Yalue Pulses Per KM Click Send to send the parameters to the unit Accumulating data and performing calculations Drive the car for some distance The unit will count a certain amount of pulses Check the mileage reading in the car Take this number and divide it by the actual number of kilometers that you ve driven For example let s say that the mileage in the car was shown as 125 000 and you ve driven 50 km 125 000 50 2 500 The result in this case 2 500 will be your new Pulses per KM value Final settings After this go back to Installer gt Helios parameters gt General Read the data from the unit and change the following parameters Pulses Per KM The value that you ve calculated for example 2 500 Mileage Actual mileage reading that you see in the vehicle Click Send to send the new parameters to the unit From that point on the unit will show accurate mileage readings 131 STARCOM Systems Helios User Guide Appendix C Central Locking System Configuration When installed in a vehicle with central locking the Helios unit can be configured in two ways 1 Helios can control the central locking syste
45. d Hardware Helios Ente E Output E Tracking z Alarm state E Mileage 2 Send Text Click on the Inputs tab press on the Key Arm Doors etc buttons on the Simulator press Request status and check the response in the Unit Status window Use the Outputs tab to test the unit s outputs response Use the Location tab to check the unit s GPS data Use the Various tab to see the unit information After all the tests have been performed successfully the unit is ready to be installed in the vehicle 66 STARCOM Helios User Guide Systems 6 Installation WARNING Failure to closely adhere to installation instructions may result in system malfunction and ultimately compromise the reliability of the entire system It is assumed that installers are familiar with vehicle wiring and auto electrical devices This chapter contains a selection of wiring options Select the options best Suited to your application Wiring considerations and safety guidelines Always adhere to safety instructions to prevent possible injury and avoid damage to existing vehicle systems Before beginning an installation disconnect the vehicle battery Notify the client that this erases the memory of all auto systems It will have to be re programmed Test the wiring only by using a LED test lamp or a voltmeter Using other types of test lamps may cause high output currents and significant damage to the vehicle s electrical systems Solder al
46. d alerts from the unit Map displays the actual location of the unit on the map Reports generates reports of the unit activity Profile allows to configure your user properties Help contains tutorials and knowledge base 87 STARCOM Systems Helios User Guide Home The Home section shows recently accessed units and latest site updates p S TARCOM ome Resources Plans Monitor Reports Profile Systems ESS 19 01 2013 18 49 27 Bakers Choice Carlton Off 0 Locked Tracking 13 01 2013 07 06 06 BLPC St George Off 0 Locked Tracking Full list Units What do you plan to do with the system Tutorials gO Like 378 people like this Sign Up to see what your We re on Follow y Follow starcomsys in Follow 155 friends like This section will inform you the service administrator about the latest updates applied to the service y a NEW 03 09 2012 Units New field Active which is set by default No data will be collected for inactive units they will appear as dimmed in wa E in the units list NEW 12 08 2012 New Language Norwegian Norsk NEw 07 08 2012 Monitor Settings Added an option to show notifications only for specific time range at specific days of the week NEw 06 08 2012 Mobile Interface Added full device details outgoing commands and Google Maps usage NEw 06 08 2012 Map Added confirmation when resizing perimeters on Google Maps In the Home section you can find the follow
47. d reports Instant Go to lt 1 gt Search New Daily ak 20206 Work Hours 827905 Helios bx fesh test com test2a test com NJA N A 121 STARCOM 122 Systems Helios User Guide To modify a scheduled report in Reports click Schedule In the Details section under the Generate column click the link of the report schedule you want to modify The Report Scheduling page appears Modify the report schedule as required Click Apply The modified schedule details are saved To delete a scheduled report in Reports click Schedule In the Details section under the Generate column click the link of the report schedule you want to delete The Report Scheduling page appears Click Delete The scheduled report is deleted STARCOM Helios User Guide Systems Profile The Profile section shows your profile details that were created when you purchased your units You can view and modify these details as required Resources Monitor Reports Profile Username demo password ulwames fd company SS i Phone E Hat iat English E Date Format 15 09 2009 Time Format 15 09 00 gt a Default map type Flash Maps Map Tooltip MEHICLE SPEED O show all my units on the map O show coordinates in reports cancel Apply To view or modify your profile click the Profile tab and modify the information as required Click Apply The changes are saved
48. dex Native Traffic shows the current traffic conditions where applicable Perimeters displays your perimeters on the map Labels displays the unit name next to the unit icon on the map All units displays all your units on the map at once 117 STARCOM Systems Helios User Guide Reports The Reports section allows you to generate different unit reports and to schedule automatically generated reports E STA RCOM Home Resources Monitor Profile Systems Report Work Hours x Schedule Vehicle 300926 x 103 7 3 7 00 A 103 7 3 nnd Dalia Rina 14 03 2013 07 00 to 14 03 2013 zee Date Time Date On the left side the Reports section features the following tabs Instant allows to generate reports on demand for a single unit or a group of units for a specific time period date and time range Schedule allows to define scheduled reports that generate automatically on a daily monthly or weekly basis NOTE The reports can be generated for the last 30 days only You can generate the following types of reports Work Hours Work Hours Summary Work Hours Group Summary History History Technical Violations Driver Work Hours Driver History Driver Vehicles Live Status Events Perimeter Entry Analog Inputs Fuel Consumption Transmit Reasons Monitored events Stop To generate a report select the report type in the Report dropdown list Select the unit or group of units in the Unit dropdo
49. e in a zip file in your default downloads folder Export To export a report click Export G The report is exported as a csv file which can be viewed in Excel to your default downloads folder Print ab To print a report click Print The report appears in your default browser window where you can select the printer to print out the report Scheduled reports To create a scheduled report in the Reports section click Schedule The Schedule page appears Instant Go tor lt 2 gt Search Tf wed Click New The Report Scheduling page opens 120 STARCOM Helios User Guide Systems Report Work Hours LI csv only Vehicle Batgerel 54 17UBP gt Repeat Daily x Generate At 20 00 Send to Next scheduled N A N A x Delete x Cancel Apply From the Report dropdown list select the type of report you want to create Tick the CSV only checkbox if you do not want a map provided with the report From the Unit dropdown list select the unit or group of units for the report From the Repeat dropdown list select if you want the report repeated Daily Weekly or Monthly From the Generate At dropdown list select the time at which you want to generate the report The Send to field is populated with the default email address for the unit You can change this address or add additional email addresses separated by a semicolon Click Apply The report schedule is saved and added to the list of schedule
50. e Unit Information page where you can modify the unit information Name displays the icon and the name of the unit Clicking on it will reveal a pop up menu with the quick access links to the Map and the Reports sections Cellular Number displays the phone number of the SIM card installed in the unit 89 STARCOM Systems Helios User Guide Last Message displays the time and date of the last message transmitted by the unit To create a new unit click New not available for evaluation kit users The Unit Information page opens Unit Information Active i OCO ame ee Celllartumber SS j ki Events Workplans araupe Terminal N A Model color Ba co er SS a Icon velana Client ae Hours a lL Location sa OOOO aa Jmm number date 1 NotifyAddresst E Notify Address 2 yass OOOO i notify adare OOOO UOO Message TIME UNIT REASON LOC Language Units kph O Allow commands from any cellular number O Allow status requests from any cellular number EJ Delete EJ Cancel v Save 65 Save and add another 90 STARCOM Helios User Guide Systems Active when selected set by default makes the unit active on Starcom Online To make the unit inactive deselect this checkbox No data will be collected for inactive units they will appear as dimmed in the units list Use this section to enter the unit Number and Name In the Cellular Number field enter the
51. e from the dropdown list Add Event Fj Delete Set Output Input Speed Perimeter Roaming GPRS Tracking Mileage Analog Logic State RFM Transmit Reason Modem 105 STARCOM Systems Helios User Guide Set the necessary Value You can leave the Condition as Changeable later you will be able to change it in the event itself Select the necessary operand in the Operand list as follows And when you create several events this event and the following one will be performed simultaneously And then when you create several events the following event will start only after the first one is performed Transmit the event will be transmitted End ends an event For example you can create an output event which after it performs the necessary actions will simply end You can create a complex event type which consists of several events When finished click Apply The new event type is saved To create a new event click New in the Events section a S ARCOM Resources Plans Monitor Reports Profile Systems E aon Go to lt 1 gt Search e New Advanced TP Namie Created By Units Events New Event 827905 Helios Ubx Location Enter the name of the event in the Name field In the Units list select the units you want to include in the event and click Add The units will be moved to the Available for list Namie New Event
52. e harness OBD II connector CAN High BLACK GRAY cable Pin 12 CAN High Pin 6 CAN Low GRAY BLUE cable Pin 24 CAN Low Pin 14 149 STARCOM Systems Helios User Guide The OBD II connector can usually be found either behind or below the dashboard behind the glove compartment behind the radio or below it NOTE Be careful do not short the two wires Testing After the unit was properly installed you should test the connection Open the Installer Application go to Technical gt Helios Canbus select OBD II as the vehicle type and click Connect If everything is correct you will see the information that the unit can retrieve from the vehicle as shown in the following image 4 Helos Canbus el x Update Database Vehicle Information oeni aLL fo Ey New Vehicle Type Model Yea Pa Disconnect Information Baud SOU0 kHz Fuel Level 16 4 Mileage since clear 37693 km FFH oy 6 Speed 16 kph NOTE The mileage displayed is the mileage registered since the codes were last cleared It will be used by the unit as a relative mileage to count the mileage the vehicle has covered and will not be used as an absolute value so don t worry if it does not match the actual mileage in the vehicle Configuration After validating that the data is correct open Helios Parameters gt Hardware In the Canbus Vehicle section select OBD II in the Type list ALL in the Model list and O in the Year
53. e transmitted The following settings correspond to the unit Analog Inputs 1 and 2 O 15 V the device will measure O to 15 V on analog input with an accuracy of 15 mV O 27 5 V the device will measure O to 27 5 V on analog input with an accuracy of 25 mV Fuel Input the input that will be used for fuel measurement For more information see Appendix F Fuel Management 53 STARCOM Systems Helios User Guide Analog input configuration on Helios TT and Basic a General y Sy Network E Transmission Rates D Inputs Ka Outputs amp Logic o Hardware pi Driver IDs Iv B UC Use 57600 baud rate Full low power R5232 Function ic te Transmit when entering low power mode Save failed text messages Low Power Timing x Accept any driver ID code Transmit on turnings M Use siren when arming diarming by Remote Control or iButton f Tow detection Use the Remote Control s small button as an Emergency Measure RPM from Odometer input Transmit when new driver is detected Jamming detection Canbus Vehicle Analog 0 15y 0 27 5y Type Analog 2 10 154 0 27 5 z Fuel Input hd Hoon Fuel algorithm v2 Zj Year The analog digital input on Helios TT and Basic units is configured as a digital Door input by default To configure this input as analog go to Helios Parameters gt Hardware and select 0 15v or 0 27 5v in the Analog 1 field according to the
54. ect if you re using a Normally Closed relay OFF Constantly OFF Pulses select if you re using a Normally Open relay For more information see Appendix D Immobilizer and Gradual Stop 48 STARCOM Helios User Guide Systems Logic settings This tab allows you to configure the unit logic states LITT aioxX E Load Save Ma Select All E Read from unit a Send Sins wk Multiple units Unit Number Address ay General SK Network E Transmission Rates amp Inputs Outputs Logic sos Hardware B Driver IDs m Auto UnLock from Ignition GPS Off When Ignition Off Transmit after first start up or restart Idle gt Arm Silent Delay gt Triggered w Triggered gt Transmission f sf Maximum Garage Time w Auto Un Lock from Ignition if activated the unit will send a lock signal when the ignition is turned on and unlock when it is turned off GPS Off When Ignition Off if enabled turns the GPS off when the ignition is off This helps to avoid the unit reporting vehicle movement which can be caused by GPS jumps when it is actually stopped Transmit after first start up or restart if activated a Power On message will be transmitted whenever the unit is either powered on for the first time or restarted 49 STARCOM Systems Helios User Guide The unit remains in one of its logic states at all times The logic state can be changed autom
55. ed for fleet management and security applications It offers over 200 unique features such as fuel consumption monitoring extra digital inputs for connection of various external sensors offline communication option built in accelerometer OTA over the air programming and more The system allows to configure a wide variety of events for fleet manager and the communication channels which define where and how the notifications are transmitted STARCOM Helios User Guide Systems 2 Package Contents 1 Helios unit 2 Helios wire harness Helios User Guide Systems STARCOM Helios evaluation ki Evaluation kit package includes 1 Simulator 2 Simulator power supply 3 Simulator to Helios connection cable 4 Simulator USB to Mini USB cable 5 RS232 cable 6 Keypad 7 Two Dallas keys and Dallas socket 8 Three Helios units with wire harnesses STARCOM Helios User Guide Systems Simulator description The Simulator was developed for Helios testing and presentation purposes It simulates the vehicle behavior and alarm triggers the LEDs light up to indicate the unit input output response It can serve as an efficient tool in training your employees and evaluating their performance The Simulator is an effective professional sales tool which can be used to demonstrate the system advantages and present them to your customers Front panel 1 Power LED 2 Dallas Key socket 3 Analog
56. elios User Guide Systems Help The Help section contains answers to some frequently asked questions Starcom Online tutorials and vehicle wiring database H S TARCOM Resources Monitor Reports Profile Systems m Cellular Notification Tutorials Wiring How do I set up a unit for cellular notification How do I send commands to the unit from my cellular phone Reports How can I get reports on a requiar basis delivered to my e mail How can I remove a report from the scheduled reports list so I won t get it by email any more Unit Configuration How do I configure analog devices Click on the appropriate tab to access the necessary information Wiring The wiring section on Help page contains the vehicle wiring database that can be useful when installing Helios in the vehicle To access the database press on the Wiring tab T Resources Monitor Reports Profile s E E Help Goto lt 12345678910 gt search Je Model Veliriinig g er fon fs me ee oaao me L oe 125 STARCOM Systems Helios User Guide Scroll through the pages to locate the necessary car model or use the Search field Once you found the necessary car model click on the manufacturer name link to see the wiring details Alfa Romeo 145 UK 1994 12volts Battery Starter Red black Ignition Orange Power Lock Blue P
57. ers gt Hardware In the Canbus Vehicle section select your vehicle from the list and click Send button to send the definitions to the unit 148 STARCOM Helios User Guide Systems A General y Network amp Transmission Rates Inputs ce Outputs amp Logic SQ Hardware Driver IDs a a Use 57600 baud rate Full low power R5232 Function M Transmit when entering low power mode Save failed text messages Low Power Timing z Accept any driver ID code Transmit on turnings Use siren when arming diarming by Remote Control or iButton P Tow detection Use the Remote Control s small button as an Emergency Measure RPM from Odometer input Transmit when new driver is detected Canbus Vehicle Mercedes v Analog 1 015v C 0 27 5v Type Jf Send Analog2 0145y 0 27 5y Sprinter Model X Clear rath z Year In the Unit Status window you will see a new RPM tab Request status several times to see that the RPM data is updated which means that Helios is receiving the readings from CAN Bus OBD II Connection This direct connection to the vehicle s computer through the on board diagnostics connector allows to receive the most accurate information about the vehicle s speed mileage RPM and fuel where available Installation To establish Helios connection to OBD II connect the OBD II connector pins to the Helios CAN wires the following way Helios wir
58. f i j x i il IF 4 i i j h i 1 i ii i i i E r J j 1 o 8 Fi y T a i k j F y Fi i F w F j a T F T F 7 My E i P t A he a k i F Pi a7 P F For available certificates see http wiki starcomsystems com wiki index php Marketing Certifications 18 STARCOM Helios User Guide Systems 4 Configuration Downloading the Software For the link to download the Installer application setup file please contact Starcom technical support by Email support starcomsystems com or Skype starcom support Installing the Software Locate the folder where you saved the installer setup file Double click the InstallSetup exe The Open File dialog box appears Bx The publisher could not be verified Are you sure you want to run this software Name C Users user Downloads InstallSetup exe a Publisher Unknown Publisher Type Application From C Wsers user Downloads InstallSetup exe IV Always ask before opening this file 9 This file does not have a valid digital signature that venfies its publisher You should only run software from publishers you trust How can decide what software to nun Click Run A Windows Security dialog box appears Click Yes The Welcome to the Starcom Installer Application Setup Wizard window appears 19 STARCOM Systems i Setup Starcom Installer Application q 10 x Welcome to the Starcom Installer Applic
59. g in Residential Area Time Range 00 to 59 him Monday Tuesday Wednesday Thursday Friday Saturday Sunday speed Perimeter New Perimeter Condition Entering Add Event Fi Delete X Cancel Apply Enter the name of the event in the Name field Select the necessary time and date range Specify the speed limit in the Speed field Select the necessary perimeter in the Perimeter list Select Entering in the Condition list Click Apply The new event which will send an alert when the vehicle goes over a certain speed in a specific location is created 110 STARCOM Helios User Guide Systems Monitor The Monitor section allows you to select a set of events for a specific unit type and to see them displayed in real time E STARCOM gamead Reports Profile Systems Sanz a eee 8 Vehicle All units Event All events x Settings e eee 21 06 2012 ERs Event Leaving Tamil Nadu Thiruvallur Adayalampattu NH 4 Maduravoyil Transshipment V TRANS 05 26 13 AM GJ06VV9403 Perimeter 80 1447 13 0616 20 06 2012 ER Event Leaving 04 41 19 AM GJOGTT8703 Perimeter GUP NE SG ea 20 06 2012 FER Event Leaving i 01 11 28 AM GJ16X7018 Perimeter Gujarat Vapi GIDC SH 5 72 9336 20 3519 On the left side the Monitor section features the following tabs Monitor displays the events in real time Settings allows creating new and modifying existing monitoring events To create a new eve
60. g to configure other units with the same pane yee can Save these settings as a mem file Click the Save button i Jin the Helios Parameters window select the location where you want the configuration file to be saved on your computer name the file and press Save Configuring a new unit with the saved configuration To configure a new unit with the saved parameters click the Load button _ Blood in the Helios Parameters window browse to the location where you saved the configuration file select the file and press Open Click the Select Ma Select All All button __ a Selectal to select all the parameters and press the Send button Send to send the changes to the unit Configuring multiple units using the wizard In the toolbar click Wizard The Welcome to Starcom System window appears a Wizard Welcome to Starcom System STARCOM Ss ystems This wizard will guide you through the preliminary setup and configuration of 1 Starcom s device The setup consists of 2 easy steps 1 Entering information regarding your computer and the cellular network you will be using 2 Setting up and testing the units _ Always show this wizard on program startup 60 STARCOM Helios User Guide Systems NOTE Click the Always show the wizard on program startup checkbox if you want the wizard to start each time you run the Installer application Click Next The Settings window appears A Wizard
61. hicle ignition The relay code is indicated on the sticker For example the relay code in the following image is A617 RF419 Starcom Ver 1 02 ig Code A617 Ka Date 21 08 12 153 STARCOM Systems Helios User Guide Installation The following image shows the relay and socket with cables 2 Relay 2 Relay 1 Relay 2 1 Relay connection 1 2 Relay connection 2 3 Main power 12 V usually RED 4 Data GRAY NOT IN USE 5 GND x 2 usually BLACK 154 STARCOM Helios User Guide Systems Appendix I Cellular Phone Commands You can use a cellular phone to send commands to Helios On Starcom Online go to Unit Information and make sure that the unit is configured to receive commands from a cellular phone The following table lists the SMS text commands supported by the system Command Description Send an SMS text message in the following format COMMAND UNIT NUMBER STARCOM USERNAME STARCOM PASSWORD Insert a space between the command the unit number and the password For example if your login credentials for Starcom Online are username starcom password starcoml1 and the unit number is 123456 you can activate the siren by sending the following command AS 123456 starcom starcom1 155 STARCOM Systems Helios User Guide Appendix J Contacts For more information about Starcom Systems Company and products please visit http www starcomsystems co
62. hows how to connect Helios TT unit to the Simulator fagana ae e F rae Eppur PEE 4 a I perenne aha ere eee Tl pa Eg tT ET Ft EE LEE ah i e a oa nda ge r g AAA a Connect the Helios TT unit to the Simulator with the 10 pin wire harness Connect the Helios TT unit to the computer with the TTL cable Connect the Simulator power supply and plug it into an electrical outlet Turn the Simulator on Download and install the Helios TT TTL cable driver from the following link http www ftdichip com Drivers VCP htm 78 STARCOM Helios User Guide Systems Helios Basic 10 pin pin out Pin Function Color Designation Analog digital Yellow Blue Input Digital input is designated as Input Door by default Analog can be used for fuel or temperature measurement See Chapter 4 Configuration gt Hardware gt Analog input configuration on Helios TT and Basic RS232 wire set with Molex connector No RS232 RX Communication 3 Main Power 12 Power Supply Main 12 V supply Must be V protected by a 5 A fuse 4 Key Ignition Yellow Input Indicates the vehicle ignition state 5 CAN High Gray Black CAN Bus CAN connection Keypad Dallas Blue White Keypad connector Red Black RS232 TX Red Communication RS232 wire set with Molex Black connector Immobilizer Blue Output Install with an external relay and or Gradual See Appendix D Immobilizer Stop and Gradual Stop CAN Low Gray Blue C
63. icle isn t moving Receive alarms about high speed in a specific location Receive alarms when a vehicle s door opens in a specific location Generate reports about back doors opening where installed OOOOO0O Next On the left side the Plans section features the following tabs Basic allows to set up basic plans for LCU500 units Do not use Advanced allows to set up advanced plans for LCU500 units Do not use Events allows to create events for your units To create a new event you need to create an event Type first Click Types The Types page opens E STARCOM Plans Systems Basic Advanced Resources Reports Profile Help Events In this section you can see the types of events already created in the system You can use one of them or create a new type 104 Helios User Guide STARCOM Systems To create a new event type click New Enter the name of the event type in the Name field Leave Day of the week and Time Range as Changeable later you will be able to change these settings in the event itself Event Type Name New Event Type Day of the week ANAS O Time Range Changeable Monday Tuesday Wednesday Thursday Friday Saturday Sunday L Changeable _ 00 o0 o 23 59 h m Click the Add Event button and select the event type you want to creat
64. ide at General WY Network amp Transmission Rates Inputs Outputs t Logic 9 Hardware Driver IDs Vv B z M Use 57600 baud rate Full low power RS232 Function Transmit when entering low power mode Save failed text messages Low Power Timing x Accept any driver ID code Transmit on tumings Use siren when arming diarming by Remote Control or iButton Tow detection Use the Remote Control s small button as an Emergency Measure RPM from Odometer input Transmit when new driver is detected Jamming detection Canbus Vehicle Analog 1 0 15y 0 27 5y Type v Model Fuel Input Analog 1 Positive slope x Clear V Fuel algorithm v2 E Year Verify what kind of slope you receive from the fuel graph and select the Fuel Input option in the dropdown list accordingly Analog 1 Positive slope select this option if you re using the Analog 1 input for fuel level monitoring and if the fuel graph line slope IS positive Analog 1 Negative slope select this option if you re using the Analog 1 input for fuel level monitoring and if the fuel graph line slope is negative Analog 2 Negative slope select this option if you re using the Analog 2 input for fuel level monitoring and if the fuel graph line slope is negative Analog 2 Positive slope select this option if you re using the Analog 2 input for fuel level monitoring and if
65. ihia Dha a 4 it J t S A ES EE RR a Fe T r i i Ma o re peos gt i ob gt re z H _ im wh gt o 7 l ia i 5a 13 STARCOM Systems 1 GSM modem 2 GSM antenna 3 GPS chipset 4 SIM card holder 5 24 pin 10 pin connector 6 Fuse 7 GPS antenna 14 Helios User Guide STARCOM Helios User Guide Systems Helios models There are three Helios models Helios Basic has been discontinued Helios Helios Helios Helios a ae H es module _ 4 optional 3G d 3G HSDPA and HSDPA and e e 10 pin S E pin 24 pins ee For Helios Molex Advanced ae pins Molex 7 Track and Track and Full fleet and Full fleet and trace trace security security features features Basic Can be used as functions Can be used as standalone alarm standalone system alarm system Advantages Low cost Low cost Additional Additional inputs outputs inputs outputs Waterproof Quick IP65 installation Built in Built in accident optional accident and and harsh harsh braking braking Allows a tow detection detection detection with very low Constant power communication consumption around the world even without cellular coverage 15 STARCOM Systems 2 digital inputs one digital input can be used as an analog input 1 digital output 1 COM port Micro SIM 3FF 1 digital input 8 digi
66. ileage kilometers Fixing Factor Mileage From Odometer Counting mfo 7 fo Current Yalue Pulses Per KM Click Send to send the parameters to the unit Accumulating data and performing calculations Drive the car for some distance The unit will register a certain mileage reading Compare the mileage reading in the car to the mileage reading registered by the unit If they are the same the calibration is done 129 STARCOM Systems Helios User Guide If the readings are different enter the correct reading from the car in the Mileage filed and calculate the fixing factor as follows Divide the reading in the car by the reading in the unit Enter the received number as percentage in the Fixing Factor field For example if the reading in the car shows 10 and the reading in the unit Shows 11 calculate as follows 10 11 0 90 In this case you will enter 90 in the Fixing Factor field If the reading in the car shows 10 and the reading in the unit shows 9 calculate as follows 10 9 1 11 In this case you will enter 111 in the Fixing Factor field Click Send to send the new parameters to the unit Odometer Installation Connect the odometer pulse to the Odometer WHITE BLACK cable on 24 pin Helios wire harness Pin 20 Initial settings Connect the Helios unit to the computer In Installer application go to Helios parameters gt General and change the settings as follows Mileage 0 Fixing Fa
67. imeter is saved and appears on the map To view edit the GPS parameters of the perimeter click Edit raw values The raw parameters appear Perimeters Last Updated 03 02 2013 17 01 26 Map X Delete E Cancel Apply 102 STARCOM Helios User Guide Systems Modify the values as required Click Apply to save the changes After you made all the changes on the Perimeters page click Apply The perimeter details are saved and the new perimeter appears in the list on the Resources section To modify a perimeter in the Perimeters page click on the perimeter name link of the perimeter you want to modify The Perimeters map page appears Modify the perimeter as required Click Apply The modified perimeter is saved To delete a perimeter in the Perimeters page click on the perimeter name link of the perimeter you want to delete The Perimeters map page appears Click Delete The perimeter is deleted 103 STARCOM Systems Helios User Guide Plans The Plans section enables you to create usage plans and to view plans that already exist fal S TARCOM Resources Plans Monitor Reports Profile Systems This screen will assist you to set up your system usage plan What do you pln to do with the system m a S Generate reports about ignition working hours and mileage Receive alarms about speed violations Receive alarms when entering leaving a designated area Receive alarms if the engine is on and the veh
68. imulator driver can be downloaded from the following link http wiki starcomsystems com wiki images CP210x VCP Win XP S2K3 Vi Sta exe For connecting Helios TT and Helios Basic to the Simulator see pages 67 and 70 Chapter 6 Installation 33 STARCOM Systems Helios User Guide Configuring the unit To open the Installer application from the Start menu select Starcom Systems gt Installer Application The Installer company name window appears 2 Wizard Unit Status i Helios Parameters i Firmware Update E Communications E Configuration D Map setup s eE ES 217 Unit Number Address Status Testing H Tracking H Compressed Tracking H TCP Tracking H TCP Lear Dallas Leam Remote Clear Fleet H Battery i Send Click Technical gt Communications or press the Communications button SE Communications on the taskbar at the top of the window STARCOM Helios User Guide Systems Click the Advanced button appear The Communications Window will Communication Window Click here to change Click here to change Click the Add button 74 The Network Selection window appears 35 STARCOM Systems Helios User Guide if lt a A LOUSO s Helios Direct connection o Helios units Select Helios from the list and press OK to add a Helios network The Communications Window will now display the new connection which is named Helios 1
69. ing additional links Live status displays the current status of all live units as shown in the following image TEE 19 01 2013 18 49 27 Bakers Choice Carlton Off 0 Locked Tracking 13 01 2013 07 06 06 BLPC St George Off 0 Locked Tracking Full list opens the Resources section that displays a full list of all your units Location opens the Map section that displays a map showing the current location of the unit Quick List links that enable you to access the Resources and Plans sections 88 STARCOM Helios User Guide Systems Resources The Resources section shows all your units El S TARCOI esources Reports Profile Systems Go to lt 12 gt Group All units Search Groups Drivers 300926 300926 17 01 2013 06 49 50 Users z 827905 827905 Helios Ubx 17 02 2013 16 50 13 Perimeters Seer Export On the left side the Resources section features the following tabs Units lists the units Groups lists the groups of units and helps you create new and modify the existing groups Drivers lists the drivers Users lists the users and helps you create new and modify the existing users Perimeters lists perimeters and helps you define new and modify the existing perimeters Units The Units page features the Details area which arranges the unit information in the following columns Number the unit serial number Clicking on the unit number link will display th
70. input knobs 4 Output simulator LEDs 5 Input simulator buttons and LEDs STARCOM Systems Helios User Guide Left panel DLS KYPD Dallas Key Keypad switch Mini USB connector ON OFF Power switch DES Power connector Right panel 1 24 pin connector 10 STARCOM Helios User Guide Systems Back panel 1 Keypad connector NOTE When connecting a keypad make sure to place the DLS KYPD switch on the left panel in the KYPD position 11 STARCOM Systems Helios User Guide 3 Product Description 1 Bottom cover plastic cover which snaps onto the top cover and is secured with a screw 2 Battery backup battery optional 12 STARCOM Helios User Guide Systems 3 Divider plastic divider which snaps onto the top cover The backup battery is placed on top of this divider 4 Unit board printed circuit board with electronic components which secured to the top cover 5 Top cover plastic cover which covers the GPS antenna This side should be facing upwards when the unit is installed in the vehicle Unit board main components 6136 04085 eet c0682 ALTRONICS 2 zap 2 Ji cr etre sa h Lj aS fhe t iain ai kan e a Al dren fT pitt 3 oe CA AL EER 4 f lt WTY So f E J sant A St TEILT A l a tii i nior 1 e p r t a a 3 GS n Hmi it stint ete HEHH ad tents f TRITT 1 Ir
71. inputs response before installing the unit in the vehicle In order to do this you need to perform the following steps TCP test This test verifies that the SIM card is open to the GPRS network the unit can connect to the network and make successful TCP IP transmissions Press the TCP Test button PT Communications gt Advanced gt Communication Window gt Configuration gt Helios 1 Wait a few minutes until you receive a pop up window with a successful connection message Installer x Test successed unit connected If at the end of the TCP Test you do not receive a successful message check your APN settings Helios Parameters gt Network Contact your cellular provider and make sure the SIM card is open for GPRS Verify that your SIM card is not protected by a PIN code If necessary use a mobile phone to cancel the PIN code You can also perform the test manually using the Terminal window Open the Terminal window Communications gt Advanced gt Communication Window gt Configuration gt Helios 1 gt Open Terminal and type the following commands tdm and press Enter Modem mode The modem will be turned on tr and press Enter This command runs a series of actions to check the parameters such as reception level visible networks and registered network SIM card state and information It also attempts to connect to the routing server If successful a TCP Send message will appear in the Terminal wind
72. ion Gently press and push the SIM card holder forward to snap it back into place y J 2 10 ae ote OLO NOJ amp to 15 a oe Ea _ on s gt 2iuvouinvI E G80v0 SEISE0zO ya Attaching the battery optional NOTE Connecting the battery to the unit must be carried out very carefully Use caution to avoid causing damage to the battery and the unit Place the battery on the divider as shown in the following image Epsilon ind y y miitd Li polymer battery pack 1050mAh 3 7V TUT EPST463560 CLS e D i ee T PID 12 05 28 28 Helios User Guide STARCOM Systems Verify that you re connecting the battery connector to the connector on the unit board correctly The side of the battery connector with the pinholes located closer to the edge must be connected to the corresponding side of the connector on the unit board 29 STARCOM Systems Helios User Guide Carefully insert the battery connector into the connector on the unit board Gently push the battery connector into the connector on the unit board If necessary use a small flat screwdriver Be careful do not use excessive force 30 STARCOM Helios User Guide Systems Snap the divider on the top cover and place the battery on it as shown in the following image Epsilon Ind y y m itd TV Li polymer battery pack q050mAh 3 7 A U EPST463560 DE Place the bottom cover so
73. l the connections created during installation and insulate them using the electrical insulation tape and or insulation sleeves Twisting wires together without soldering them can result in loose connections and serious failures There is the danger of explosion if the battery is incorrectly replaced Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Take special care to avoid damage to the cables of the vehicle s security systems such as vehicle computer and air bags Take note of this when testing voltage using a voltmeter or test lamp to prevent undesired system activation 67 STARCOM Systems Helios User Guide Only trained and qualified personnel should install replace and service the equipment When drilling the vehicle verify that there are no cables in the vicinity Failure to do so may result in severe damage Install a 5 A fuse on the Ignition and Main Power connections Never install the unit with exposed board opened case This can cause the inadvertent shorting and unit damage Connect all the required cables to the Helios wire harness before connecting it to the unit For vehicle wiring database see the Wiring section on Starcom Online Help page Chapter 7 Monitoring gt Help gt Wiring Leave the RS232 wire set with Molex connector from the Helios wire harness accessible for easy connection wi
74. list Click Send and make sure you receive a response from the unit 150 STARCOM Helios User Guide Systems iol _ default mem cE Load E Save Fy Ma Select All kas Read from unit me Send Single unit Multiple units Unit Humber Address ja afar B 972 cot General a Network ES Transmission Rates gt Inputs a Outputs t Logic 0 Hardware Driver IDs E S _ Use 57600 baud rate Full low power AS232 Function lt Not used Transmit when entering low power mode Save failed text messages Low Power Timing Mone Accept arw driver ID code O Transmit on tumings Use siren when arming diarming by Remote Control or iButton Tow detection Use the Remote Control s small button az an Emergency Measure RPM from Odometer input Tranemit when new driver is detected Jamming detection Canbus Vehicle foen Analog 0 145 0 27 5w Type Analog f 045v tf O27 5y ALL Model Fuel Input Analog 1 Positive slope E fo Fuel algorithm v2 Year Finally use the Unit Status window to send a Mileage Set KM command to the unit with the current vehicle s mileage 151 STARCOM Systems Helios User Guide Appendix H Using Keypad with RF Relay You can use an external RF relay up to 3 units which will be activated by a keypad code to perform the immobilizer functions Configuration In Installer application go to Helios Parameters gt
75. m Support Comprehensive Support information iS available online at http wiki starcomsystems com wiki index php Support Should you have any questions regarding our system please contact Starcom technical support For personalized support use Email support starcomsystems com or Skype starcom support 156
76. m Installer Application Setup Wizard Setup has finished installing Starcom Installer Application on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Click Finish Installing the Update To install the Installer update software locate the folder where you saved the update file Double click IUpdate exe The Open File dialog box appears Open File Security Warning The publisher could not be verified Are you sure you want to run this software Name C Wsers user Downloads Update exe Publisher Unknown Publisher Type Application From C Users user Downloads Update exe Rn i V Always ask before opening this file Z This file does not have a valid digital signature that venfies its publisher You should only run software from publishers you trust How can decide what software to un 23 STARCOM ystems Helios User Guide Click Run The Starcom Installer Update window appears lt Starcom Installer Update E 15 x Hello O This will update the Starcom software that you own In order to complete the upgrade please enter the drive where you installed your software to eg C or D Enjoy Verify that the Destination folder points to the location where the Starcom Installer software is installed and click Install A Windows Security dialog box appears Click Yes The Confirm file replace dialog box appears C
77. m to lock unlock the vehicle doors when it changes the logic state from Armed to Disarmed and vice versa The control can be performed manually by sending a command or automatically when Helios enters Armed Disarmed logic state according to the Logic settings or specified event settings 2 The central locking system can control the Helios logic state changing the Helios logic state from Armed to Disarmed and vice versa each time the vehicle doors are locked unlocked Installation Before making any changes to the vehicle wiring verify which type of locking system is in use If you can identify the location of the locking engine and gain access to its terminals you may be able to make a direct connection without adding external relays Locking In this locking method a negative pulse activates the locking mechanism and the next negative pulse activates the unlocking mechanism This is called It is also possible to use For vehicles with locking systems you can wire the unit without adding any external relays as follows Connect Door Lock GRAY ORANGE cable on 24 pin Helios wire harness Pin 13 to the vehicle central locking input responsible for the Lock command Connect Door Unlock GRAY cable on 24 pin Helios wire harness Pin 2 to the vehicle central locking input responsible for the Unlock command 132 STARCOM Helios User Guide Systems Door Lock 13 Helios Door Unlock
78. mber of signals until you re left with one identified Door signal After the signal has been found select the row of the signal in the Index Code window Click on the Save Field button to save this value to the new vehicle definition 147 STARCOM Systems Helios User Guide Use this procedure to find additional values If you want to identify the RPM value accelerate the motor until it reaches 1000 RPM and search for its value at the same time Then decrease number of signals by searching for the other values such as 800 RPM 500 RPM etc For more complicated signals you can use the Error Range field For example when the gas pedal is pressed hard the RPM will show approximately 2 which would be about 2000 However this value isn t accurate You can enter an Error Range of about 200 Then perform the search while keeping the RPM around 2000 Regarding fuel for example if you have approximately 70 fuel in the tank look for the value of about 70 the data displayed in percentage Use an Error Range of around 5 10 Once all the signals are identified go to the Information tab and review the fields Information Lookup Raw Eb Remove Field L Rename Field Ey Save Information Door 1 Fuel 14 Ignition 1 Odometer 0 1 km RPH 1000 rpn Click the Save Information button to save the data Click the Update Database button to save the new information to Starcom CAN Bus Database Open Helios Paramet
79. mode can reach up to 300 mA if battery is charged Lithium ion Polymer 3 75 V Helios Advanced 950 mAh Helios TT 550 mAh Quad Band 850 900 1800 1900 Built in concealed GSM CDMA HSDPA SMS 3G optional RS232 Encrypted Protocol TCP IP GPS GLONASS optional 2 sec hot start 10 m CEP 50 Velocity 0 2 m s 50 Built in concealed RS232 115 200 bps default Helios Advanced Max 8 Helios TT Max 2 Helios Advanced Max 4 Helios TT Max 1 Helios Advanced Max 3 Helios TT Max 1 Max 1 Helios Advanced only 17 STARCOM Systems Helios User Guide Included Helios Advanced Basic Accelerometer Type 3 Axis 20 mg accuracy up to 8g check per model Purpose Identify and report events of impact accident Alarm System Immobilizer External Gradual Stop Disarming Options Keypad Dallas Key Remote Control RF Keypad Helios Advanced 21H x 60W x 107L mm 0 82H x 2 36W x 4 21L inches Helios TT 21H x 60W x 57L mm 0 82H x 2 36W x 2 24L inches Helios Advanced 150 grams 5 29 Oz Helios TT 120 grams 4 23 Oz SSS ES Operating Temp 40 C 40 F to 60 C 140 F Storage Temp 40 C 40 F to 85 C 185 F Humidity Max 50 Industry approvals and certifications i Pe ag iia on a _ i s me Pa he a Pa hy F Me aa Me i a 7 Pa h i F j rol ok Fi k Fi i i w F if ki r i fi i 4 i 4 i 4 i l i i i i
80. nt go to the Settings tab and click New The Details page opens In the Name field enter a name for the new event Details Time Range o o to 23 s9 him 111 STARCOM Systems Helios User Guide Select Helios in the Unit Type list In the Units list select the units you want to include in the event and click Add The units will be moved to the Available for list In the Available reasons list select the reasons you wish to receive an alert for and click Add The reasons will be moved to the Notify for list Enter the cellular number and email for the notification to be sent to in the Notify for section Press Apply The new monitoring event is saved Once the events are generated by the units they will appear on the Monitor page You will also receive a notification by SMS The email notifications are accumulated and sent once every half an hour to avoid spamming 112 STARCOM Helios User Guide Systems Map The Map page displays the location of a single unit or a group of units It also shows the unit information and commands E STARCOM Systems Search Enter a location show venice xls es 4 _ Bamako Pb EARNS E i Bar Poeme ae ee Goole veel stm InewaSeosistemas SAL MapL 6 0716 37 6836 ak O s You can select vehicle group or driver in the dropdown list on
81. nter the new driver information Drivers First name New Driver ae censent License Expiry 13 03 2013 Code oo00 Ej Delete Ej Cancel Apply In the Code field you can specify the iButton or keypad code of the driver Click Apply The new driver is saved To modify a driver in the Drivers page click on the driver name link of the driver you want to modify The Drivers page appears Modify the driver details as required Click Apply The modified driver details are saved To delete a driver in the Drivers page click on the driver name link of the driver you want to delete The Drivers page appears Click Delete The driver is deleted STARCOM Helios User Guide Systems Users You can create new and modify the existing users of pP aml aont q a s q D Syst ems Units Home Resources Monitor a Reports Profile Wsernamie 7 Last Login ee Users To create a new user click New The Users page opens Here you can enter the new user information and define their access permissions 97 STARCOM Users Username Password Full Name Company Address City ZIP Code Country Phone E Mail Language Time Zone Date Format Time Format Logout time out Hours Distance Units Speed Units Map Tooltip Format Login Message Account expiration Expirati
82. number of the SIM card installed in the unit In the Unit Type list select Helios Use the Terminal list to select the type of terminal connected to the unit Specify Vehicle Model and Vehicle Color Choose the Icon which will represent the unit No Activity Alert Hours used to receive an alert when the unit has stopped transmitting The default value is 336 hours 2 weeks In the Users window click on the plus sign on the right and start typing the name of the user you want to make the unit available for in the Search field The name of the user will appear in the dropdown list Click on it to add it to the Users list To remove the user click on the minus sign on the left of the user name In the Groups window click on the plus sign on the right and start typing the name of the group you want to make the unit available for in the Search field The name of the group will appear in the dropdown list Click on it to add it to the Groups list To remove the group click on the minus sign on the left of the group name Use the Cellular Notification section to configure the cellular notifications for different events Notify Address 1 4 enter the cellular numbers you want to use to send commands to the unit or to receive notifications on when the events Occur Message modify the notification message format The following parameters are available TIME NUMBER VEHICLE REASON KEY DOOR HOOD SPEED MIL
83. oid forgetting to disable the Garage mode manually 50 STARCOM Helios User Guide Systems The following image illustrates the logic states interchange Arming am x ArT SAS e Disarm a From atid Sansa of Kapa er Remain sr Tits Elapae idle ta Arm l Alarm Armed Delayed Sensor Silent Delay Silent Delay Time Elapsed Alarm Triggered Alarm Triggered Time Elapsed Message Sent 51 STARCOM Systems Helios User Guide Hardware settings This tab allows you to configure various hardware settings JEE EE Load EB Save pe Select il E Read trom unit s Single unit Multiple units Unit Number Address a at General SK Network E Transmission Rates Ey Inputs Outputs amp Logic QF Hardware S Driver IDs ffi E a Use 57600 baud rate Full low power R5232 Function f 0 Transmit when entering low power mode Save failed text messages Low Power Timing z Lock Unlock from the Remote Control Transmit on turnings Accept any driver ID code Tow detection Use siren when arming diarming by Remote Control or iButton Measure RPM from Odometer input Use the Remote Control s small button as an Emergency Jamming detection Transmit when new driver is detected Canbus Vehicle x Type Analog 0145y 0 27 5v Analog2 0 15y C 0 27 5v Model Fuel Input v g Year Fuel algorithm v2
84. oltage parameters of the fuel readings can be calculated automatically by the system In order to do so the vehicle must fuel the tank to 100 and then use the vehicle for a period of 2 additional refuels of 100 Note that the lower the level of the fuel will be prior to the refuel the more accurate the reading and calibration will be In order to do the automatic calibration after the 2nd refuel on Starcom Online go to Unit Information and open the Captions section Select the correct analog input in the Fuel dropdown list and click on Automatic calibration button When finished press Apply Analog Analog 1 7 0 019608 Heip a Analog 2 V 0 060606 0 001818 Fuel Analog 1 Auto calibration 144 STARCOM Helios User Guide Systems Appendix G CAN Bus Connection Controller Area Network CAN bus is a multiplexed wiring system used to connect intelligent devices such as Electronic Control Units ECU s onto vehicles allowing data to be transferred in a low cost and reliable manner CAN bus uses two dedicated wires for communication The wires are called CAN High and CAN Low When the CAN bus is in idle mode both lines carry 2 5 V When data bits are being transmitted the CAN high line goes to 3 75 V and the CAN low drops to 1 25 V thereby generating a 2 5 V differential between the lines To identify the actual CAN bus wires look for a twisted pair of thin wires They can be found all over the vehicle sometimes in with a
85. on message O All units Systems Helios User Guide Permissions ccna 7 CO Wate ser 0g Hans acces Po Allow status requests Allow outgoing commands Po O Allow stopping vehicle Po O Allow logic state changing O Allow clearing fleet Cellular Commands GMT Cellular Notification 15 01 2015 CL Mobile Application 06 09 00 PM CO Lock account after 5 bad login attempts C Force password changing once a month O Allow editing cellular number O Allow changing tracking interval VEHICLE SPEED Control Center N A X C Add Users D add units L Marketing section i P 4 i4 Lh fa te CO Show coordinates in reports CO Flash Maps E Delete 98 E39 Cancel iv Save Besides entering the user information you can select the following options All units all the user s units will be displayed on the Map page If this option is disabled only the selected unit will be displayed STARCOM Helios User Guide Systems Show coordinates in reports the user s reports will include the GPS coordinates Flash Maps enables the user to see flash maps Report Access allows to select which reports will be accessible for the user Google Maps access enables Google Maps access on the Maps page Allow status requests enables the user to make unit status requests Allow outgoing commands enables the user to send commands to the unit Allow stopping vehicle enables the user
86. onfirm file replace x The following file already exists elnstall exe Would you like to replace the existing file 4 823 296 bytes modified on 21 Jan 13 8 26 AM with this one A 823 296 bytes modified on 21 Jan 13 8 26 AM Click Yes to All The installation starts and a progress bar appears in the window indicating the progress of the installation 24 STARCOM Helios User Guide Systems y Starcom Installer Update E 5 x elnstall exe Destination folder lication 7 Browse Installation progress Ea Iristall Cancel The Starcom Installer Update window closes when the update is complete 25 STARCOM Systems Helios User Guide Inserting the SIM card Use a small Phillips screwdriver to remove the screw from the bottom cover See 72 26 N AE S Fe i a ajnan aed C hs bA an of lt o e 8 26v 24 Insert a flat screwdriver in the slot between the unit covers Carefully twist the screwdriver to lift and open the unit cover 26 STARCOM Helios User Guide Systems Gently push and pull back the plastic SIM card holder to release and open the SIM card slot Raise it to an upright position Insert the SIM card in the SIM card slot with its gold contacts facing down and its cut off corner facing out the SIM card slot as shown in the following image 27 STARCOM Systems Helios User Guide Lower the SIM card holder back to the horizontal posit
87. ow 64 Helios User Guide Systems T CGPR CGPRS 1 OK AT OK AT MI PCALL 1 internet blank blank OK MIPCALL 31 154 153 213 TCP Registered TCP Opening socket AT MI PCLOSE 1 ERROR MI POPEN 1 1034 routinglistarcoms ystems com 6606 6 GPS test NOTE If you re testing the unit inside the building it will not be able to geta GPS signal in most cases In order to get a proper GPS location the unit has to be placed outside the building or outside the window where it can access the satellites Open the Terminal window Communications gt Advanced gt Communication Window gt Configuration gt Helios 1 gt Open Terminal and type tdg GPS mode GPS readings will be displayed When you see A 3 reading it will indicate a GPS fix signal teost ee 0 x SGPUTG 666 6 T M 666 6 N 066 6 K Ax D S GPGGA oA M1 932 117 3285 6332 N 63448 3761 E 1 16 6 9 86 7 M 17 9 M G660 6B SGPGSAP A 3 11 63 32 19 14 22 61 26 23 31 1 9 8 9 1 6 3B SGPGSUSS6 Tw 16 11 74 271 41 61 57 322 43 32 56 319 43 31 36 116 41 75 SGPGSU 3 2 180 286 34 294 39 19 33 261 46 14 25 641 38 23 22 224 3975 SGPGSU 3 3 16 22 13 0677 37 03 12 188 33 7F SGPRMC 161732 117 A 3265 6332 N 63448 3761 E 600 6 066 6 246113 A 62 SGPUTG 666 6 T M 666 6 N 6606 6 K Ax D GPGGA 161733 117 3205 6335 N 63448 3706 E 1 16 6 9 86 1 M 17 9 M 660 6A SGPGSA A 3 11 63 32 19 14
88. ower Unlock White Parking Lights Blue And Blue black Door Trigger Wrhite black Trunk Hatch Pin Wrhite black Back 126 Ignition Switch Ignition Switch Gry CDL Unit Behind Fusebox Gry CDL Unit Behind Fusebox Behind Fusebox At Door Switch At The Bootlight STARCOM Helios User Guide Systems Appendix A Unit Communication in Starcom Systems Helios is the mobile component of Starcom s advanced vehicle tracking and fleet management system The system uses advanced software algorithms for field tracking of vehicles and provides customers with a selection of real time information about the tracked vehicle The following image illustrates the Starcom Systems communication channels ot a AA 2 T Iridium 4 Communications f we Liiati Starcom yall units Cellular q lt gt lt gt ores reee ment 3 reese i A Terie Colrat Comer Adin CBert s Oetehese mea gt R PENS or Ae lt gt A Contec Centes Appi ation teesis amp LAN Q eg ve gt i The unit transmits messages according to the values specified in Helios Parameters gt Transmission Rates settings GPRS SMS When the unit s modem is turned on it tries to connect to the network and transmit via GPRS 4 attempts 2 on the first server and 2 on the second server If it fails to connect to the network it will switch to the SMS channel if it is configured to transmit via SMS after about 4 minutes beca
89. ping the name of the unit you want to make the unit available for in the Search field The name of the unit will appear in the dropdown list Click on it to add it to the Units list To remove the unit click on the minus sign on the left of the unit name In the Users window click on the plus sign on the right and start typing the name of the user you want to make the unit available for in the Search field The name of the user will appear in the dropdown list Click on it to add it to the Users list To remove the user click on the minus sign on the left of the user name In the Sharing section click the respective checkbox if you want the group to Share Perimeters Share Events or Share Drivers Click Apply The new group is saved To modify a group in the Groups page click on the group name link of the group you want to modify The Group page appears Modify the group details as required Click Apply The modified group details are saved To delete a group in the Groups page click on the group name link of the group you want to delete The Group page appears Click Delete The group is deleted 95 STARCOM Systems Helios User Guide Drivers You can create new and modify the existing drivers m S TARCOM esources Monitor Reports Profile Systems Groups fcode rested New Drive 123456 OL 03 2015 1234 Perimeters To create a new driver click New The Drivers page opens Here you can e
90. r Odometer Odometer Counting if you chose to use odometer for mileage calculation configure the following fields Current Value number of kilometers as shown in odometer Pulses Per KM odometer pulses per one kilometer For more information see Appendix B Configuring Mileage 39 STARCOM Systems Helios User Guide Network settings This tab allows you to enter all the parameters necessary for the unit to connect to the network A Load ER Save Ma Select All gt Read from unit im Send Single unit Multiple units Unit Number Address fo f General ey Network Z Transmission Rates o gt Inputs Outputs t Logic a Hardware fka Driver IDs SMS Destination G GOU i O Y O GPRS APN GPRS Username GPRS Password a First server Port G a Secondary Server Port SMS Destination The unit transmits via GPRS by default and via SMS as a backup when GPRS connection is not available The number to be entered in the SMS Destination field is the SIM card number used in the SMS Terminal unit connected to the routing server or the SMPP target number For more information see SMS Notifications guide APN settings The APN settings are essential in order for the unit to transmit messages and alerts The APN settings are provided by your cellular operator with the SIM card you are using in the unit 40 STARCOM Helios User Guide Systems
91. swap the logic to 135 STARCOM Systems Helios User Guide Appendix D Immobilizer and Gradual Stop NOTE Check the vehicle voltage 12 V or 24 V before installation and use the proper voltage relays Helios can bring the vehicle to a gradual stop when necessary For example if the vehicle is reported stolen the control center can issue a Gradual Stop command When there is no alarm the Immobilizer Gradual Stop BLUE cable on 24 pin Helios wire harness Pin 1 grounds the coil No 85 see diagram below of the external relay In this case the relay powers the vehicle starter or fuel pump via pin No 87 see diagram below When the Helios alarm is activated the Immobilizer Gradual Stop BLUE cable on 24 pin Helios wire harness Pin 1 toggles the ground to the relay coil As the duty cycle of pin 1 changes the coil becomes gradually deactivated for longer and longer intervals until it is fully disconnected from ground Consequently the starter or fuel pump gradually becomes inactive bringing the vehicle to a gradual stop Switch Key Ignition 136 STARCOM Helios User Guide Systems Appendix E Connecting a Siren Helios can be used to activate the siren You can add an external siren or use the vehicle horn NOTE The vehicle horn can consume large amounts of energy and drain the vehicle battery quickly When there is no alarm the Siren RED BLACK cable on 24 pin Helios wire harness Pin
92. tal inputs 1 analog digital input 3 analog inputs 4 digital outputs 1 digital output 1 pulse counter RS232 iButton RS232 Keypad Remote Control input Can Bus Hands Free input iButton Keypad RF Keypad Remote Control E Mini SIM 2FF or Standard SIM Mini SIM 2FF or Standard Helios User Guide 8 digital inputs 3 analog inputs 4 digital outputs 1 pulse counter RS232 dedicated to Hybrid module Can Bus Hands Free input iButton Keypad RF Keypad Remote Control Mini SIM 2FF or Standard SIM When Hands Free Kit is used the unit is left with 5 digital inputs and 2 analog inputs only For connector pin out information see Helios TT pin out Helios Basic 10 pin pin out and Helios Advanced 24 pin pin out Chapter 6 Installation 16 Helios User Guide Technical specifications Type Memory Voltage Range Consumption Backup Battery optional GPRS Cellular GSM Modem Antenna Type Network Channels Satellite Modem external device Connection Data Messages SMS GPRS Location Type Time to First Fix TTFF Positioning Accuracy Antenna Type Type Speed I Os Digital Inputs check per model Digital Outputs Analog Inputs Pulses Counter CAN Bus STARCOM Systems NXP ARM Cortex M3 Static RAM 128kb ROM 34kb Flash 2048kb 8 V 28 V supported in same unit 3 mA in low power mode up to 120 mA in working
93. th a portable computer Tools required for installation The following tools are required for installing Helios e Electric drill and or screwdriver e Cone drill e Adapter for Phillips cross head screws e Phillips flat tip and star screwdrivers various sizes e Wire cutter e Test lamp and or voltmeter use of voltmeter is preferred and recommended e Electrical insulation tape e Regular and drilling head screws e Insulation sleeve or soldering iron and solder 68 STARCOM Helios User Guide Systems Positioning the unit in the vehicle Do not install Helios beneath metal parts for example under a shelf supporting loudspeakers To maintain high quality reception it is highly recommended to install Helios in a location that provides an uninterrupted view of the sky Consider any of the following locations for installing the unit Within the vehicle dashboard Near to the glove compartment Behind instrument panel In the center console Under the steering column Ensure that Helios is not placed near heat sources water pipes or the vehicle computer The following image shows some of the possible installation locations Dashboard _ Instrument Panel hey Steering Column Glove Compartment Center Console Use alcohol to clean the surface to which you decided to attach the unit Secure the unit in its chosen location using cable ties and ensure proper concealment of all wires 69 ST
94. the fuel graph line slope IS positive Once all the necessary parameters are set press the Send button to send the changes you made to the unit 56 STARCOM Helios User Guide Systems The following settings allow to configure full low power mode If full low power is activated when the vehicle ignition is turned off the unit shuts down all its major power consumers such as modem GPS etc This feature is intended for mopeds motorcycles and other small vehicles where the unit operation can drain the battery when the engine is off Full low power if activated the device will switch to full low power 30 seconds after the ignition is turned off or when armed if passive arming is available Transmit when entering low power mode the unit will send a message upon entering low power mode Low Power Timing how much time to wait after the ignition was turned off and until the unit enters low power mode The following features are experimental and should be used with care Transmit on turnings if activated the device will transmit each time a turn of over 30 degrees was detected Tow detection the device will alert if it was moved over 1 km from the location where it first entered the armed state NOTE This function works according to GPS readings This means if GPS Off When Ignition Off or Full low power options are activated in the unit the Tow detection will not work Measure RPM from Odometer input if a
95. to invert the input Masked use to mask the input If enabled the input activity will not be transmitted Alert on Off if activated the unit will send the input Off alert Alert on On if activated the unit will send the input On alert Alert when Armed if activated the unit will send the input on alert when it is armed 44 STARCOM Helios User Guide Systems Use for Arm will arm the unit when the state of the input changes Use for Disarm will disarm the unit when the state of the input changes Ignition ignition input YELLOW cable on Helios wire harness Pin 4 Door door input GREEN cable on 24 pin Helios wire harness Pin 16 Emergency emergency input WHITE cable on 24 pin Helios wire harness Pin 8 Arm input arm input ORANGE WHITE cable on 24 pin Helios wire harness Pin 14 Disarm input disarm input PINK cable on 24 pin Helios wire harness Pin 17 Extra Input 1 GREEN RED cable on 24 pin Helios wire harness Pin 21 Extra Input 2 ORANGE cable on 24 pin Helios wire harness Pin 9 Extra Input 3 BLUE RED cable on 24 pin Helios wire harness Pin 22 Main Power Low Alert v the unit will send a low power alert when the voltage drops below the indicated value Accelerometer alerts Harsh Braking used to determine the sudden stopping of the vehicle which is not desirable in the case of buses trucks freight transportation etc Accident Detector determines a gre
96. to send a command to the unit which will stop the vehicle Allow logic state changing enables the user to change the unit logic State Allow clearing fleet enables the user to send Clear Fleet command to the units Cellular Commands enables the user to send commands to the unit from a cellular phone Cellular Notification enables the user to receive cellular notifications Mobile Application enables the user to use Starcom Mobile application Olympia Tracking Starcom Mobile application allows to receive cellular notifications to your mobile phone To install use the following link http starcomsystems com m compatible with Android Apple IOS Lock account after 5 bad login attempts locks access to Starcom Online account after the user has made 5 bad login attempts Force password changing once a month requires the user to change the password once a month Allow editing cellular number enables the user to edit the phone number of the SIM card installed in the unit 99 STARCOM Systems Helios User Guide Allow changing tracking interval enables the user to change the time of the unit tracking interval Users Permissions Copy from another user Resources Units Edit Units Captions Edit Groups Groups Edit Drivers Drivers Edit Users Users Edit Perimeters Perimeters Edit TP Plans Ir Monitor iP Help Map Live Status Profile aP Reports Delete E Cancel Save
97. ttings Saving the configuration Configuring a new unit with the saved configuration 12 13 15 17 18 19 19 19 23 26 28 32 34 39 40 42 44 47 49 52 54 55 58 59 60 60 STARCOM Systems Configuring multiple units using the wizard Helios Hybrid configuration 5 Testing TCP test GPS test Unit Status 6 Installation Wiring considerations and safety guidelines Tools required for installation Positioning the unit in the vehicle Donning the Helios TT waterproof casing Helios TT pin out Helios Basic 10 pin pin out Helios Advanced 24 pin pinout Helios Hybrid connection 7 Monitoring Home Resources Units Groups Drivers Users Perimeters Plans Monitor Map Reports Scheduled reports Profile Help Wiring Helios User Guide 60 63 64 64 65 66 67 67 68 69 70 75 79 82 86 87 88 89 89 94 96 97 101 104 111 113 118 120 123 125 125 STARCOM Helios User Guide Systems Appendix A Unit Communication in Starcom Systems 127 Appendix B Configuring Mileage 129 Appendix C Central Locking System Configuration 132 Appendix D Immobilizer and Gradual Stop 136 Appendix E Connecting a Siren 137 Appendix F Fuel Management 138 Appendix G CAN Bus Connection 145 Appendix H Using Keypad with RF Relay 152 Appendix I Cellular Phone Commands 155 Appendix J Contacts 156 STARCOM Systems Helios User Guide 1 Introduction Helios is a real time vehicle tracking device design
98. use it makes four attempts to connect via GPRS It will constantly try to transmit via SMS 127 STARCOM Systems Helios User Guide The next attempt to transmit via GPRS will be repeated in 5 minutes Every 5 minutes the unit will attempt to connect to the network and transmit via GPRS This process is illustrated in the following figure GPRS GPRS GPRS GPRS server 1 server 2 ae x SMS SMS SMS SMS x ht 4 ha ongd The unit saves all the information that could not be sent in its memory Once it is able to connect to the network again it will transmit all the stored data The device sends encrypted data to the routing server When the routing receives it it is decoded and encoded at the same time and sent to all the recipients configured in the system The message size is 140 bytes 70 bytes data and 70 bytes header For more information see Routing Control Center and SMS Notifications guides 128 STARCOM Helios User Guide Systems Appendix B Configuring Mileage There are two ways the unit can receive the mileage readings by GPS and by Odometer GPS Initial settings Connect the Helios unit to the computer In Installer application go to Helios parameters gt General and change the settings as follows Mileage Actual mileage reading that you see in the vehicle Fixing Factor 100 Mileage from GPS fi General Py Network GB Transmission Rates amp gt Inputs fa 123456 mf100 GPS M
99. wn list Specify the dates and times in the Date Range Click Generate The following is an example of a report generated for one unit on one day and for a specific time period 118 Helios User Guide STARCOM Systems Switch rey aiarra Driver Mileage im Work Time 00 10 1 4 0 0 00 01 ra 00 04 120 207 1999 38 F 12 03 2013 19 53 3 f Carlos Zavala Loavza EES EA E ER 00 29 00 10 12 03 2013 ids 46 00 00 p N 00 16 00 10 00 01 00 03 01 37 The report includes a map area and tracking details area The map area shows a map of the area in which the unit is located showing points of movement of the unit The tracking details area lists the tracking data of the unit 119 STARCOM Systems Helios User Guide The pointers on the map correspond with the numbers in the address column of the detailed list of transmissions received from the unit These numbers indicate the points of movement of the unit The total number of map pointers available per report is 50 On the bottom of the Map section there is a Play button D that enables you to play back the movement of the unit on the map Save i To save the report click Save The report is saved as an htm fil
100. y Measure RPM from Odometer input Transmit when new driver is detected Jamming detection Canbus Vehicle Analog 1 0 15y 0 27 5 Type Model Fuel Input Analog 1 Positive slope ie X Clear MV Fuel algorithm v2 Year 140 STARCOM Helios User Guide Systems In the Fuel Input dropdown list select the analog input and the slope of the monitored fuel level The slope is determined as the ratio between the voltage on the fuel tank and its contents For example if the voltage level is going down as the fuel tank is being emptied then there is a direct ratio between them and therefore the slope is positive In other words a positive slope will appear if the full tank measurement is 10V for example and empty tank is OV If the fuel tank voltage level is increasing as the fuel tank is being emptied which is the most common case then the ratio between the voltage level and the fuel tank is an inverse ratio and therefore the slope is negative In other words if the full tank measurement is OV and half full tank is 6V then the graph line slope will be negative Analog 1 Positive slope select this option if you re using the Analog 1 input for fuel level monitoring and if the fuel graph line slope is positive Analog 1 Negative slope select this option if you re using the Analog 1 input for fuel level monitoring and if the fuel graph line slope is negative Analog 2 Negative slope sele
101. you can cut the connector and use pin 10 as Extra Analog Input 3 Audio O Violet Speaker or Extra Analog Input 3 Input Usually used for fuel or temperature measurement CAN Bus CAN connection Output Install with an external relay See Appendix C Central 11 Analog 1 Yellow Blue CAN High Black Gray as RS232 RX Blue Black Door Green N Locking System Configuration Communication RS232 wire set with Molex connector UI CO N STARCOM Helios User Guide Systems 9 Siren Vehicle Red Black Output Install with a relay according Horn to the vehicle voltage 12 V or 24 V 20 Odometer White Black Pulse Counting Connect to pulse generator Input Microphone or Green Red Audio Hands Free Kit connector In Extra Digital Input case HFK is not connected 2 you can cut the connector and use pin 21 as Extra Digital Input 2 22 Speaker or Blue Red Audio Hands Free Kit connector In Extra Digital Input case HFK is not connected 3 you can cut the connector and use pin 22 as Extra Digital Input 3 3 2 Analog 2 Violet White Input Usually used for fuel or temperature measurement 24 CAN Low Gray Blue CAN Bus CAN connection The odometer input informs the system whether to measure mileage by counting odometer pulses or by calculating the distance traversed by the vehicle using GPS The odometer can count pulses from any type of pulse generator 83 STARC

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