VO2GO User Manual 12-22-09
Contents
1. VO2GO Lite Portable Voice Over Kit User Guide no printer ElDorado Recording Services Copyright Dec 2009 Establishing an Internet Connection IMPORTANT DO THIS IMMEDIATELY UPON ARRIVAL WHEN TRAVELING TO NEW PLACES YOU DON T WANT TO WAIT UNTIL THE LAST MINUTE ONLY TO FIND OUT THE SERVICE IS INADEQUATE AT YOUR HOTEL OR HOUSE 1 This depends on your accommodations You may have WiFi or you may have a hard line Ethernet cable A hard line Ethernet is recommended and preferred WiFi can be problematic with dropouts and interference Launch a web browser FireFox or Safari recommended and establish a connection with the hotel internet if applicable usually a web page comes up and you must log in Follow log in instructions for your hotel Internet service 2 Measure your bandwidth Next is to measure your available bandwidth Connect to the network whether by Ethernet in your hotel room or wirelessly at your local cafe and go to www speakeasy net speedtest or speedtest net If your up speed and down speed to the city nearest the studio you are connecting to if bridging with Out of Hear then Los Angeles is at least 300kbps Source Connect should work great for you If not try and connect via Ethernet if you are wireless or ask the hotel manager if they have a better service available 3 Connection Test Because you are traveling you probably can t have the firewall configured for you to allow incoming UDP data2. for the time being ElDorado Recording Services Copyright Dec 2009 APPENDIX Tutorial Tips on connecting from a remote location Firewall Tips Firewalls generally don t like to let incoming data get through Firewalls are built specifically to deny any incoming traffic that isn t specifically requested and Source Connect data may appear to the firewall as undesirable traffic There are a couple of ways around this however Ask the Hotel manager to put you on the DMZ for your session Source Connect Pro Changing your receive port This is a trick that often works if you connect successfully with Source Connect Pro once then what may happen is that the firewall sees that there has been data coming in on the port you specified default 6000 and then blocks it However it won t do this until you disconnect If you need to reconnect after your session or test and find that you are no longer receiving set your port to another even number between 1024 and 65000 and run the connection test again Chances are you ll be able to receive again You ve gotten around the firewall s block NOTE This option is only possible with Source Connect Pro If you are not a licensed user of Source Connect Pro you can rent a 2 day license at anytime Ask the Hotel manager to put you on the DMZ for your session If you feel you can ask the Hotel manager to help you out for your session and give you a special IP address to connect on calle
3. Source Connect has a good chance of making an incoming connection however if your Connection Test comes back port not mapped then you are likely to be able to hear the remote audio and only under very rare cases will your remote studio not be able to receive you Depending on the firewall Source Connect has about an 85 chance of making an incoming connection and about a 98 chance of making an outgoing connection If it comes back failed unfortunately Source Connect is probably going to disallow both incoming and outgoing data SEE MORE INFO IN APPENDIX ElDorado Recording Services Copyright Dec 2009 Quickstart Assembly Audio cables are numbered to help guide you Remove computer should have power supply Remove the MBox and MM 1 mic pre amp Stack the MM 1 on top of the MBox Connect the cables between the two units as labeled MM 1 Mon In gt Mbox Mon Out L MM 1 Mic Out gt Mbox Mic Input 1 NS Connect MBox to laptop with USB cable This unit MUST be plugged into the laptop directly DO NOT plug MBox into the USB hub Set up microphone including all cables pop screen base and clamp Connect mic cable to mic and MM 1 Mic input Plug blue iLok USB key into the USB hub and hub into computer OPTIONAL Connect Daptor 2 cell phone interface to MBox as labeled ON AO NOTE Switches on the front and rear of pre amp MM 1 A Turn on MM1 lower right front of the panel has a slide switch Left position is ON batter
4. be an even number plus the port immediately following e g 10060 and 10061 or 25980 and 25981 3 Ensure the firewall has been specified to allow inbound access on the 2 selected UDP ports Once you have done this you can log in Then to check that your UDP ports are not firewalled and are mapped to your local IP the status panel has a port status message If the test comes back successful Pro or open Standard it means that the source elements com server is able to send and receive the UDP traffic If you get port not mapped it means that there is either a firewall or there is incorrect or absent port mappings for the UDP ports If you get failed then there is a firewall active on those ports for your local IP Source Connect is peer to peer and for the connection test to return successful you will need to allow outbound inbound UDP from source elements com 147 202 41 185 Note that this rule is not necessarily required for successful operation of Source Connect it simply allows the user to be assured that the network is properly functioning As long as the IP address of the connection partner you wish to use is enabled then Source Connect will function as expected ElDorado Recording Services Copyright Dec 2009 More technical information can be found here if needed http www source elements com public Introduction to how Source Connect works Source Connect transfers a real time high quality audio stream between
5. d the DMZ or Demilitarized Zone This IP has special status and is not affected by the firewall If this is possible you ll need to open your Network Preferences and set your new IP in your settings See Technical Support in the Support section of this website for info on how to do this ElDorado Recording Services Copyright Dec 2009 Source Connect Network Configuration For further support Chicago 1 312 706 5555 London 44 20 7193 3700 support source elements com This document is designed to assist IT Network administrators to configure your network to allow Source Connect traffic in and out of your firewalled or NAT network Notes 1 local means the internal static IP of the Pro Tools machine e g 192 168 1 5 where the machine is behind NAT If the Pro Tools machine is on DHCP you should provide the machine with a static NAT IP first 2 The IP of source elements com is 147 202 41 185 If you are analysing network activity you may also note activity coming from 147 202 41 186 This can be ignored as it is conducting secondary network tests to enable operation of Source Connect under less strict networks Configure 1 Either allow all outbound UDP ports or allow outbound UDP connections to certain IPs as needed 2 Port forward map the following UDP ports to the local IP 6000 6001 If the user has Source Connect Pro the above ports may be modified to preferred ports between 1024 and 65535 The ports must
6. e amp MM 1 5 Headphone volume adjusted with phones knob on the pre amp MM 1 6 Return from studio adjusted with mon gain knob on pre amp MM 1 7 Check Microphone levels and adjust pre amp gain if needed 8 Once the ProTools session is open the Source Connect Plug in will be ready to log in 9 Fill in user name and password you chose for Source Connect 10 Allow 10 20 seconds for LOG IN to establish 11 Once LOG IN is complete expand window for the Source Connection list 12 If you are waiting for the session to start and want to do a test you can connect with Support or Support UK they are Source Connect s tech support users NOTE ONLY users that are logged on will appear in the Contacts list 13 When bridging through Out of Hear they will connect to you at the time of session typically 14 When a session is requested a Pop Up window will appear asking you to ACCEPT the Session Click YES 15 Proceed with session adjusting Mon control on MM 1 for studio return as needed works for phone patch as well if used 16 Should signal dropouts occur change from High to Medium quality Medium is equivalent to a Zephyr set to MPEG Layer 2 Mono 128 standard ISDN session quality 17 Should a hotel s firewall prevent an incoming signal or session is for FTP only use the Daptor 2 phone patch with a cell phone 18 At completion of session there is no need to LOG OUT unless you are done
7. ies Center position is OFF Right is ON power supply Note Power LED will be Green if batteries are good LED s will change from green orange to red as batteries deplete Change batteries when red Typical battery life is 6 hrs continuous use B Bass roll off and limiter LIM should be in the off position in most cases NOTE Switches on the Mbox 2 Mini SE C Input 1 Mic button OUT Pad button IN 48V OUT Input 2 Pad OUT D Connect headphones to MM1 headphone jack Start with Input 1 fader at 12 o clock Mix control FULL RIGHT ElDorado Recording Services Copyright Dec 2009 Starting Source Connect Session with Source Elements Desktop Set mic pre amp MM 1 gain control to 28 as a starting point Plug headphones into the jack on the mic pre amp MM 1 Headphone volume adjusted with phones knob on the pre amp MM 1 Return from studio adjusted with mon gain knob on pre amp MM 1 Check Microphone levels and adjust pre amp gain if needed Launch Source Elements Desktop Se icon Click Setup configure audio i o button and set audio drivers to Mbox Check Microphone levels and adjust pre amp gain if needed Click Show source connect Source Connect Plug in will be ready to log in 10 Fill in user name and password you chose for Source Connect 11 Allow 10 20 seconds for LOG IN to establish 12 Set the send quality to High Mono to start Reduce
8. nfigure their network for UDP port mapping however the connection test does not return successfully Possible causes The user s ISP will filter HTTP traffic on port 80 The user is behind a HTTP proxy All TCP and or UDP ports are firewalled The ISP is using a caching server for UDP traffic In these cases Source Connect will not be able to determine the user s public IP address and the test UDP packets will be lost within the ISP s network The test will not return successful and the secondary less reliable methods will be used where possible In instances where port mapping is simply not possible we suggest using a VPN server with Source Connect Pro For further support Chicago 1 312 706 5555 London 44 20 7193 3700 support source elements com http www source elements com support IF YOU HAVE ANY QUESTIONS Please call George Whittam at 310 686 3745 or email geo eldorec com You can connect to support and support_uk to do tests any time they are logged on and not busy or test with outofhear George is soundgun on Source Connect To schedule bridging please give as much notice as possible to Steve at outofhear com He can be reached at 310 721 3500 or snafshun outofhear com ElDorado Recording Services Copyright Dec 2009 VO2GO Lite Kit Inventory Mac computer Mac power supply MBox Mini 1 USB cable Sound Devices MM 1 Pop Screens and holder Pop screen mo
9. remote locations via the UDP protocol UDP is used in order to allow low delay communication and thus relies on network access to UDP ports Generally the machine running Source Connect is on a private network address behind NAT or Network Address Translation UDP is unable to independently negotiate NAT so the network secured by a router and or firewall must be configured with specific Port Mapping or Port Forwarding rules If for some reason Port Mapping is not possible e g the user has no administration access to the network Source Connect will attempt to negotiate the network Negotiation if possible at all is often slower and can create unwelcome delays and data loss because the UDP data must traverse an unknown and possibly temporarily available path And when this negotiation attempt simply attempt fails the user cannot receive the audio stream In addition if the ports are not mapped Quality of Service rules cannot be applied Therefore we recommend to all users that in a permanent studio situation they administer the network appropriately to allow proper UDP port mapping Using other port numbers Source Connect allows the user to specify a particular set of UDP ports First the user must configure their internal network settings to connect via a static IP rather than DHCP and then configure port mapping on the router For example the user configures the router to forward all incoming UDP data on ports 6000 and 6001
10. to Medium Mono if needed 13 Once LOG IN is complete expand Contacts window for the Source Connection list 14 If you are waiting for the session to start and want to do a test you can connect with Support or Support UK they are Source Connect s tech support users NOTE ONLY users that are LOGGED ON will appear in the Contacts list 15 When bridging through Out of Hear they notify you which user account you will connect to 16 Choose the appropriate contact and Connect wait for other user to respond 17 Proceed with session adjusting return feed from Pro tools for studio level 18 Should signal dropouts occur change from High to Medium quality Medium is equivalent to a Zephyr set to MPEG Layer 2 Mono 128 standard ISDN session quality 19 Should a hotel s firewall prevent sound coming back to you from the studio or session is for FTP only use a phone patch speaker phone or earphone with your telephone to receive cue from studio 20 At completion of session click Disconnect if no other session is to follow OMONDAOAARWD ElDorado Recording Services Copyright Dec 2009 ALTERNATIVE Starting Source Connect Session with Pro Tools 1 Launch ProTools using Source Connect template on the desktop 2 Click Record Arm button for Mic track in ProTools R button 3 Set mic pre amp MM 1 gain control to 28 as a starting point 4 Plug headphones into the jack on the mic pr
11. to their internal IP address and enters the number 6000 in the Settings Panel of Source Connect Ports may be any even number between 1024 65534 and this number plus one How Source Connect determines its network status 1 Source Connect determines the internal private local and external public IP addresses The external IP address is determined by sending an HTTP request to a remote application on our server source elements com 80 147 202 41 185 80 2 Source Connect determines the port mapping status by sending an HTTP request to our remote server to begin forwarding a series of test UDP packets to the specified ports e g 6000 and 6001 on the determined IP address If Source Connect receives these test UDP packets it knows that port mapping is enabled and will use these ports for the incoming audio stream If Source Connect does not receive any of the UDP packets it will time out and inform the user that the test has either returned port not mapped or failed In the case of port not mapped Source Connect may have detected an alternative method of connecting and it is still possible that the user will receive an incoming stream Usually an outgoing stream is ElDorado Recording Services Copyright Dec 2009 still possible in this case If failed it is highly unlikely that there will be sent or received audio Common issues Connection Test port not mapped or failed The user is able to properly co
12. unting gooseneck Pop screen gooseneck clamp 1 4 TRS patch cable 1 1 Mic cable 1 10 Mic cable Mic Stand 13 Mic Stand Base 14 Microphone 15 Mic shock mount 16 Headphones 17 iLok USB key 18 AA batteries DONDE mma NR oO ElDorado Recording Services Copyright Dec 2009
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