VAIO® Computer User Guide - Manuals, Specs & Warranty
Contents
1. Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer You may need to reinstall the mouse drivers See Reinstalling device drivers using Application Recovery CD s for more information How do I set up my mouse for left hand use 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Why doesn t my keyboard work properly 1 Save and close all open applications 2 Turn off your computer wait approximately 10 seconds and then restart your computer VAIO Computer User Guide About Using Peripheral Devices How do I install a printer Q If your printer uses USB or IEEE 1394 technology contact the printer manufacturer for information or updates that may be required for proper installation To connect a USB printer Check the printer manufacturer s Web site for the latest drivers for your operating system before proceeding with installation Some printers do not function properly without the updated drivers for specific operating systems Q To install your printer follow these steps 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then cli2. Select the check box for Include this location in the search and click Browse The Browse for Folder dialog box appears Navigate to the optical drive and click to select the Application Recovery CD The CD contents are displayed Click to open the drivers folder and click the folder for the device you want to reinstall Click OK to return to the Hardware Update Wizard Click Next Select the device folder and click Next The Microsoft Windows XP operating system automatically reinstalls the device driver s from the Application Recovery CD Click Finish and remove the Application Recovery CD from the optical drive Click Start in the Windows taskbar select Turn Off Computer The Turn Off Computer dialog box appears Select the Turn Off option Wait 30 seconds and turn on your computer Your system includes one or more Application Recovery CDs Insert Application Recovery CD 1 to start the application or driver recovery process You are prompted to insert the next CD s depending on the software application or driver you wish to restore VAIO Computer User Guide Troubleshooting This section describes how to troubleshoot common problems you may encounter when using your computer Many problems have simple solutions so try these suggestions before using Support Resources To view the specific configuration for your computer see the online specifications sheet VAIO Computer User Guide About VAIO Compu
3. s Web site by e mail or by telephone Your computer may not be supplied with all of the software mentioned in this section depending on the system configuration you purchased To view the specific software preinstalled on your computer see the online specifications sheet Adobe Acrobat Reader Photoshop Elements Premiere LE On selected models Adobe Systems Inc Web site http www adobe com e mail techdocs adobe com phone 206 675 6126 fee based support Adobe Photoshop Elements Trial Version Adobe Systems Inc Web site http www adobe com America Online America Online Inc Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day EarthLink Total Access EarthLink Inc Web site http help earthlink net techsupport phone 800 395 8410 e mail support earthlink net hours 7 days a week 24 hours a day Software Help And Support Microsoft Windows XP Internet Explorer Outlook Express Office XP On selected models Microsoft Corp Web site http www sony com pcsupport PC Cillin Antivirus Trend Micro Inc Web site http www antivirus com pc cillin support phone 510 859 0308 900 820 8324 hours M F 8 A M 5 P M Pacific time Support from 510 859 0308 is free of charge but subject to delays Support from 900 820 8324 is fee based but offers immediate response Quicken 2002 New User Edition Intuit Inc Web site
4. PCV W10 Responsible Party Sony Electronics Inc Address 680 Kinderkamack Rd Oradell NJ 07649 Telephone 201 930 6972 This phone number is for FCC related matters only This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Q Reorient or relocate the receiving antenna Q Increase the separation between the equipment and the receiver Q Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
5. point to System Tools and then select Disk Defragmenter The Disk Defragment dialog box appears 4 Select Action from the menu bar and click Analyze A It may take a long time to complete the defragmenting process depending on the data capacity and current utilization of your computer s hard disk drive s i LINK Compatibility i LINK Compatibility Your VAIO computer has two 4 pin i LINK ports available to connect your digital devices A 4 pin i LINK port does not supply power to a connected device The following i LINK 400 Mbps cables are available and recommended for use with your computer VMC IL4415 VMC IL4435 VMC IL4615 and VMC IL4635 Sony computer supplies accessories and peripherals can be purchased from Sony VAIO Direct through the Web site at http vaio sonystyle com or the toll free number 1 888 315 7669 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting i LINK devices to your system confirm the device s operating system compatibility and required operating conditions Connecting an i LINK IEEE 1394 device 1 U
6. For Help And Support 57 INO L CO 25 iya ieee Kek ER R HARE RA aoe da KE BA ROYA 59 Welcome Thank you for purchasing your Sony VAIO computer Your new computer is a superb blend of high technology and easy to use functionality The information provided here is designed to help you to become familiar with the hardware and software applications included with your system VAIO Computer User Guide Configuring Your VAIO Computer This section provides basic information about managing your computer s hard disk drive performance using i LINK devices Memory Stick media PC Cards and changing default settings VAIO Computer User Guide About Your Hard Disk Drive Partition To improve the performance of Sony audio and video software applications the hard disk drive on your computer has been formatted with two partitions C and D Some Sony software applications save files to the D partition This prevents large video captures from consuming the available space on your C partition To maintain optimum system performance you should defragment your computer s D partition regularly Defragmenting your hard disk drive If you encounter frame dropping while recording digital video onto your hard disk drive defragmentation may be necessary 1 Deactivate your screen saver and close other open applications if applicable 2 Click Start in the Windows taskbar and select All Programs 3 Point to Accessories
7. LIABLE FOR ANY INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION BREACH OF CONTRACT NEGLIGENCE STRICT LIABILITY OR ANY OTHER LEGAL THEORY RELATED TO THIS PRODUCT AND SONY SOFTWARE SUCH DAMAGES INCLUDE BUT ARE NOT LIMITED TO LOSS OF PROFITS LOSS OF REVENUE LOSS OF DATA LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT DOWN TIME AND PURCHASER S TIME EVEN IF SONY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ANY CASE THE ENTIRE LIABILITY TO SONY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU ALLOCABLE TO THE SONY SOFTWARE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU VAIO Computer User Guide GOVERNING LAW AND JURISDICTION JURY TRIAL WAIVER This agreement shall be governed by the laws of the State of California United States of America without regards to conflict of laws provisions Any dispute arising out of this Agreement shall be subject to the exclusive venue of the state and federal courts of Santa Clara County California and the parties hereby consent to the venue and jurisdiction of such courts THE PARTIES HERETO WAIVE TRIAL BY JURY WITH RESPECT TO ANY MATTERS ARISING UNDER OR RELATING TO THIS AGREEMENT If any part of this Agreement is held invalid or unenforceable the other parts will r
8. Web site You can access the Web site at http www sony com pcsupport The Sony Computing Support Web site provides Q Q Q Information about your specific model computer such as 1 2 3 4 hardware and software specifications upgrade and maintenance procedures safety and legal information quick solutions to common problems An automated tutorial library that contains interactive easy to understand lessons on using your computer s hardware and software features Links that enable you to 1 2 3 4 quickly find the nearest Sony service center locations arrange for repairs or check repair status review warranty information e mail your question or comments to the Sony Customer Information Services Center check pricing and availability for products accessories and parts as well as purchase online access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions VAIO Computer User Guide Sony Customer Information Services Center If other support options do not resolve your issue you can contact a Sony Support representative directly Before making a call to the Sony Customer Information Services Center have this basic information readily available 1 VAIO computer system type 2 Model number 3 Serial number 4 Operating system 5 Hardware feature or software application that has a problem See Software Help And Support for the appropriat
9. Your computer operates on 100 120 V AC 50 60 Hz only Q Plug all the power cords for your computer and its peripheral equipment into the same AC supply line AC derived from different supply lines may result in voltage differences that can cause unstable operation or unwanted weak currents at the time of connection Q Do not share the AC outlet with any other power consuming equipment such as copying machines or shredders You can purchase a power strip with a surge protector This device prevents may occur during an electrical storm If you live in an area that experiences frequent power fluctuations you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss power To remove power from the system you must turn off the computer and then unplug the AC power cord from the wall outlet or power strip Do not place heavy objects on the power cord Do not operate the system with the cover removed Always reinstall the cover before turning on the system Q To disconnect the cord pull it out by the plug Never pull the cord itself Q Unplug your computer from the wall outlet if you will not be using the computer for a long time in the power supply To avoid personal injury or damage to y
10. cursor is placed over its location 1 Right click on the taskbar and select Properties from the shortcut menu 2 Clear the check box for Auto hide the taskbar then click OK Use the mouse to locate a minimized taskbar by pointing to the left right top and bottom edges of the display screen The taskbar has been located when the cursor changes to a double arrow cursor Left click and drag away from the edge of the display screen The minimized taskbar resizes and becomes visible Ci VAIO Computer User Guide Why is my system running slowly Q The system responsiveness varies depending with the number of applications that are open and running Close any applications that you are not currently using Increasing the system memory may also help For information on installing memory please see the online VAIO User Guide About Using The Optical Disc Drive About Using The Optical Disc Drive Your computer may not be equipped with all of the hardware features listed in this section To view the specific hardware configuration for your system see the online specifications sheet Why doesn t my optical drive tray open Use the Eject button 1 Make sure the computer is turned on 2 Press the Eject button on the drive Use the My Computer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu Avoid using adhesive
11. http www intuit com support phone 900 555 4932 800 644 3193 hours M F 5 A M 5 P M Pacific time Support from 900 555 4932 is fee based Support from 800 644 3193 is automated and free of charge RecordNow DX VERITAS Software Corp Web site http www easy co jp jrndx sony Sony Software Sony Electronics Inc Web site http www sony com pcsupport VAIO Computer User Guide Sony ScreenBlast ACID Sony ScreenBlast Sound Forge Sony Pictures Digital Entertainment Web site http www sonicfoundry com support e mail support sonicfoundry com phone 900 407 6642 fee based support fax 608 256 7300 hours M F 9 A M 5 P M Central time WordPerfect Office 2002 Standard Corel Corp Web site http www corel com phone 613 274 0500 hours M F 8 30 A M 7 30 P M Eastern time Sony Service Center To locate the Sony Service Center nearest you visit the Sony Computing Support Web site at http www sony com pcsupport Computing support is free of charge for 90 days after the original date of purchase Contacting Sony For Help And Support Contacting Sony For Help And Support If the support resources provided with your VAIO computer do not provide an immediate solution or you would prefer to get direct support contact Sony online or by telephone Sony Computing Support Web site Online help and support are available 24 hours a day seven days a week when you visit the Sony Computing Support
12. labels to identify your CD or DVD media Adhesive labels may come off while the CD or DVD media is in use in your optical drive s and may cause damage to the unit When I click an application icon the message You must insert the application CD into your drive appears and the software does not start Q Some software applications require specific files that are located on the application s CD ROM Insert the disc and try starting the program again Check to make sure you inserted the CD ROM with the label side facing up VAIO Computer User Guide Why can t play a DVD or CD media After inserting your optical disc wait a few seconds for it to be detected before trying to access it Verify that the disc is in the tray with the label side facing up Install your CD or DVD software according to the manufacturer s instructions Q If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches To recover the CD or DVD software applications that are preinstalled on your computer see Reinstalling software applications for more information Why isn t my DVD playing properly If a region code warning appears when you are using the DVD player application it may be that the region code of the DVD you are trying to play is incompatible with the region code setting of your optical drive A region code is listed on the disc packaging Region code indicato
13. media slot located on the left panel Inserting a Memory Stick media Insert a Memory Stick media in this direction 2 Ifthe media does not insert easily remove it from the slot and verify that it is not upside down or backwards Carefully reinsert the Memory Stick media but do not force it into the slot VAIO Computer User Guide To remove a Memory Stick media A small portion of the Memory Stick media remains extended when it is inserted into the Memory Stick media slot 1 Press the extended Memory Stick media to release it from the Memory Stick slot The media extends further enabling you to grasp it 2 Remove the Memory Stick media from the slot Removing a Memory Stick Media A Do not remove the Memory Stick media while the media access indicator light is on The media or its data may become damaged 4 Memory Stick media do not support AVI file playback Copy the AVI file to your hard disk drive before attempting to play back the file Using The Memory Stick Media Slot Protecting data on Memory Stick media from accidental changes Memory Stick media contain a write protect tab The write protect tab prevents accidental changes to information recorded on your Memory Stick media When you slide the write protect tab to the LOCK position your Memory Stick media is write protected You cannot delete copy or save information on the media while the write protect tab in the LOCK position When you slid
14. How do I change my modem to rotary or Touch Tone dialing 1 2 Click Start in the Windows taskbar then click Control Panel Click Printers and Other Hardware then click Phone and Modem Options From the Dialing Rules tab click Edit The Edit Location dialog box appears Select the Tone or Pulse option Click OK VAIO Computer User Guide Why doesn t my modem work properly Your modem may be experiencing equipment or software conflicts If your modem is not functioning properly check the following Q Check that the telephone line is plugged into the modem line jack Q Check that the telephone line is working properly You can verify the line by plugging in an external device such as a standard telephone or fax machine and listening for a dial tone Q Check that the access telephone number POP is correct Q All software applications that are preinstalled by Sony are compatible with your computer s modem If you have installed other software contact the software publisher for information on how to configure the software in order to recognize the modem Q If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab click to select your modem 4 Click Properties The Modem Properties window appears 5 Review the informatio
15. OUR ACCESS TO USE OF OR BROWSING IN ANY DESCRIBED WEB SITE OR YOUR DOWNLOADING OF ANY MATERIALS DATA TEXT IMAGES VIDEO OR AUDIO FROM ANY DESCRIBED WEB SITE WEB SITE INFORMATION IS OBTAINED FROM VARIOUS SOURCES AND MAY BE INACCURATE COPIES OF COPYRIGHTED INFORMATION MAY ONLY BE MADE FOR LEGALLY PERMISSIBLE PURPOSES Sony Electronics Inc reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Some of the software may not be transported or used outside the United States Software specifications are subject to change without notice and may not necessarily be identical to current retail versions Certain product s included with this computer may include features such as copy protection and content management technology USE OF THE SOFTWARE PRODUCT S REQUIRES AGREEMENT TO APPLICABLE END USER AGREEMENTS AND FULL COMPLIANCE WITH APPLICABLE PRODUCT ACTIVATION PROCEDURES Product activation procedures and privacy policies will be detailed during initial launch of the software product s or upon certain reinstallations of the software product s or reconfigurations of the computer and may be completed by In
16. Q Consult the dealer or an experienced radio TV technician for help You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment Only peripherals computer input output devices terminals printers etc that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception All cables used to connect peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and television reception o O VAIO Computer User Guide FCC Part 68 This equipment complies with Part 68 of the FCC rules The FCC Ringer Equivalence Number REN for this equipment is 0 8B If requested this information must be provided to the telephone company This modem uses the USOC RJ 11 telephone jack The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENS on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area I
17. SONY VAIO Computer User Guide PCV W10 Contents WEICOMe ans 5 Configuring Your VAIO Computer 7 About Your Hard Disk Drive Partition 0 ee 8 i LINK Compatibility L e 9 VAIO Action SetU lea 10 Changing The Sony Software Window Design 12 Using The Memory Stick Media Slot 13 Using The PC Card Slot nantais 16 System And Application Recovery CD S 19 Using The System Recovery CDG 20 Using The Application Recovery CD s 23 Troubleshooting ss 27 About VAIO Computer Functions 28 About Using The Optical Disc Drive 31 About The Speakers esse een 34 About The Modem nee 35 About Using A Microphone 37 About The Mouse And Keyboard 38 About Using Peripheral Devices 40 CO VAIO Computer User Guide Notes On Use zuuuuuuunenennnnnnannnnnnnnnnnnennnn 43 About The Power Source na 44 About Disposing Of The Lithium Battery 45 About Handling The Computer System 46 About The LCD Screen Built in Display 48 About DVD CD And Floppy Disk Media 49 Support OptionsS 22 u 22220002222000002020000 51 Immediate Help And Support 52 Software Help And Support 54 Contacting Sony
18. Support Center click VAIO User Guide 3 Click Welcome from the menu displayed in the right frame 4 Locate the link in the text View the VAIO Computer Specifications which describes your computer s hardware configuration and preinstalled software information A hardcopy version of the VAIO Computer User Guide is provided with selected models 52 TEE Immediate Help And Support Preinstalled software Help files Each preinstalled software application provides online Help that describes software s features In these Help files you can find tutorials that teach you to use the software and locate troubleshooting support should problems occur To access software Help files 1 Click Start in the Windows taskbar and point to All Programs A submenu appears listing all preinstalled software applications 2 Click the desired software application The software s main window appears 3 From the menu bar click Help The Help file appears A hardcopy software manual may available for certain software applications You can locate the online Help files for Sony software applications by pointing to the individual application s icon and selecting Help from the submenu ee O VAIO Computer User Guide Software Help And Support When you have questions about your computer and the preinstalled software check with these software publishers to access troubleshooting support from the publisher
19. an optical mouse use an appropriate surface to ensure good mouse tracking A good mouse surface requires a certain amount of detail or texture to enable mouse tracking Q Use surfaces such as plain paper card stock or fabric that do not have a lot of repetitive patterning Avoid surfaces such as mirrors smooth glass or magazines To avoid possible damage to easily scratched surfaces use a mouse pad Avoid surfaces that may damage or soil your optical mouse Dirt or damage may cause the mouse to malfunction If the cursor is not moving properly try using the mouse on another mousing surface or using a mouse pad To use a standard mouse USB If you are using a standard mouse there may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps 1 2 3 Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket Return the mouse ball to the socket and replace the mouse ball cover Secure the cover by turning the ring counter clockwise About The Mouse And Keyboard Why doesn t my mouse work properly Check that the USB optical mouse is plugged securely into a USB port on the right panel
20. away from the TV or radio equipment Q Do not place your Sony computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 50 F 10 C High humidity moisture or rain U D Q Do not place electronic equipment near your computer The computer s electromagnetic field may cause a malfunction Provide adequate air circulation to prevent internal heat build up Do not place your computer on loose surfaces such as rugs or blankets or near materials such as curtains or draperies that may block its ventilation slots Leave a space of at least 8 inches from the back panel of your computer Q Clean the cabinet with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzine as it may damage the finish of your Sony computer Q Should any solid object or liquid fall into the cabinet keyboard or mouse shut down your computer and then unplug it You may want to have the computer checked by qualified personnel before operating it any further Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Q Alway
21. ck Add a Printer 3 From the Add Printer Wizard click Next 4 Select Local Printer then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability BO About Using Peripheral Devices 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer installation If the printer is not included in the list and the printer manufacturer included a disk with a Windows XP Printer driver choose Have Disk enter the appropriate path for the disk or CD and click OK If the printer is not included on the list and no drivers are included with the printer choose an alternate printer driver that your printer may emulate Refer to the manual that came with your printer for specific emulation information Why doesn t my connected printer function when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on VAIO Computer User Guide Notes On Use The information in this section provides basic procedures for handling your system and common peripheral devices using storage media and locating upgrade information VAIO Computer User Guide About The Power Source
22. confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment NOTICE The Ringer Equivalence Number REN for this terminal equipment is 0 4 The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 AVIS DE L INDUSTRIE CANADA AVIS Le pres nt mat riel est conforme aux sp cifications techniques d Industrie Canada applicables au mat rial terminal Cette conformit est confirm e par le num ro d enregistrement Le sigle IC plac devant le num ro d enregistrement signifie que l enregistrement s est effectu conform ment une d claration de conformit et indique que les specifications techniques d Industrie Canada ont t respect es Il n implique pas qu Industrie Canada a approuv le mat riel AVIS L indice d quivalence de la sonnerie IES du pr sent materiel est de 0 4 L IES assign chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent tre raccord s une int
23. e Hardware Update Wizard appears 5 Follow the on screen instructions to locate the device and reinstall the appropriate device driver If Windows XP does not reinstall the device driver s follow the steps in the next section to reinstall the device driver s using the Application Recovery CD s Reinstalling device drivers using Application Recovery CD s 1 2 Logon to go to the Windows desktop Insert Application Recovery CD 1 into the optical disc drive The VAIO welcome window appears Click OK then click Quit to close the Sony Application Recovery utility Without removing the Application Recovery CD from the optical drive click Start in the Windows taskbar and then right click My Computer A shortcut menu appears Click Properties The System Properties dialog box appears From the Hardware tab click the Device Manager button Right click to select the unknown device or the device that requires the driver installation and click Update Driver from the shortcut menu The Hardware Update Wizard appears An unknown device s is identified by a yellow question mark A device that has a driver problem is identified by a yellow exclamation mark 2 O Z gt 10 11 12 13 14 15 16 17 Using The Application Recovery CD s Click to select the option Install from a list or specific location Advanced Click Next Click to cancel the option Search removable media floppy CD ROM
24. e Windows registration process System recovery options Default system drive recovery recommended All data on Drive C is deleted The factory default settings and software applications are restored on this drive only Change partition size and recover All partitions custom installations and changes are removed from the hard disk drive You can set the partition sizes for both the Drive C and Drive D The original preinstalled operating system and software applications are restored Factory default settings recovery All data and partitions are removed from the hard disk drive All original factory settings operating system and preinstalled software is restored A The System Recovery utility does not back up your system s data If you wish to retain your system data perform a back up to an external media 20 ____ _ _ y Using The System Recovery CD s Using the System Recovery CD s Your system may take a few minutes to load necessary files A blue screen appears during the downloading process 1 Insert the System Recovery CD in your computer s optical drive The System Recovery utility starts from the optical drive The first CD must be in the drive when you turn on your computer To insert the System Recovery CD 2 Turn off your computer 3 Wait 30 seconds and turn on your computer Your screen displays the downloading progress Starting VAIO Recovery Utility 4 When the VAIO System Rec
25. e software contact information 6 Brief description of the issue For VAIO computers purchased in the U S and Canada contact a Sony Support representative at 1 888 476 6972 The serial number is located on the back panel of your computer The serial number is on a white barcode label Bm NOTICE NOTICE 2002 Sony Electronics Inc Reproduction in whole or in part without written permission is prohibited All rights reserved This manual and the software described herein in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval SONY ELECTRONICS INC PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL THE SOFTWARE OR SUCH OTHER INFORMATION IN NO EVENT SHALL SONY ELECTRONICS INC BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF SONY CANNOT WARRANT THAT THE FUNCTIONS DESCRIBED IN THIS GUIDE WILL BE UNINTERRUPTED OR ERROR FREE SONY ALSO ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF Y
26. e that shipped with your computer use the System Recovery CD s Reinstalling software applications 1 Turn on your computer If your computer is already on save and close all open applications 2 Logon to go to the Windows desktop 3 Insert Application Recovery CD 1 into your computer s optical drive The Application Recovery utility loads automatically 4 Click OK in the VAIO welcome window The Sony Application Recovery Program window appears 5 Double click the Software folder Icons representing preinstalled software are displayed 6 Double click the application you want to reinstall The software s installation wizard begins 7 Follow the on screen instructions to complete the application recovery process If you have questions about using the Application Recovery CD s visit the Sony Computing Web site at http www sony com pcsupport VAIO Computer User Guide Reinstalling device drivers The Microsoft Windows XP operating system is capable of reinstalling the original factory installed device drivers without using the Application Recovery CD s 1 Click Start in the Windows taskbar then right click My Computer A shortcut menu appears 2 Click Properties The System Properties dialog box appears 3 From the Hardware tab click the Device Manager button 4 Right click to select the unknown device or the device that requires the driver installation and click Update Driver from the shortcut menu Th
27. e the tab to the un LOCK position you can write to or modify your Memory Stick media s contents Locking the Memory Stick Media To unlock To lock VAIO Computer User Guide Using The PC Card Slot Your computer has a card bus PC Card slot that supports Type I or Type II PC PCMCIA cards You do not need to shut down your computer when inserting a PC Card For more information see the instructions supplied with your PC Card Inserting a PC Card 1 With the label facing up insert the PC Card into the PC Card slot Inserting a PC Card Insert a PC card in this direction 2 Push the PC Card gently into the slot The card is automatically detected and the amp Safely Remove Hardware icon appears in the Windows taskbar 5 If the PC Card does not insert easily remove it from the PC Card slot and verify that it is not upside down or backwards Carefully reinsert the PC Card but do not force it into the slot Using The PC Card Slot Removing a PC Card 1 Close all applications that may access the PC Card to avoid data loss 2 Double click the Safely Remove Hardware icon in the Windows taskbar 3 Click to select the name of the card that you want to eject and click Stop The Stop a Hardware Device window appears Click OK 4 When the message Safe to Remove Hardware appears push the PC Card Eject button on the right panel of the system unit You extend the Eject button out fro
28. ed to reinstall the sound drivers See Reinstalling device drivers using Application Recovery CD s for more information How do I use headphones while my speakers are connected The speakers continue to produce sound even when headphones have been connected If you want to use optional headphones instead of the supplied speakers rotate the volume control dial located on the left panel to mute the sound from the speakers About The Modem About The Modem Why is my modem connection slow Many factors influence modem connection speed Q Q Q Telephone line noise Incompatibility with other telephone equipment such as fax machines or other modems Internet Service Providers ISP connection capability may vary If you think your modem is not connecting properly to other PC based modems fax machines or your ISP check the following Q Q Q Q Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are having a problem connecting with your ISP check that they are not experiencing technical problems Try connecting your modem through another telephone line if available
29. emain valid Should you have any questions concerning this license or this limited warranty you may contact SONY by writing to SONY at Sony Technical Response Center 12451 Gateway Boulevard Fort Myers Florida 33913 Index A air circulation 46 Application Recovery CD s ARCDs 23 ARCD driver recovery 24 audio problems 34 B background noise 37 H caution lithium battery 45 speakers 46 CD playback problems 31 32 tray eject 31 CD RW recording problems 33 computer adjusting voltage settings 44 disposing of lithium battery 45 hard disk drive 47 lithium battery 66 Locating the Windows taskbar 29 moisture condensation 47 proper handling 46 shutting down 44 startup problems 28 system response problem 28 connecting cables 46 peripheral equipment 46 power cord 44 printers 40 D defragmenting hard disk drive 8 disconnecting power cords 44 disposal of lithium battery 66 driver recovery reinstall device drivers 24 DVD playback problems 32 region code warning 32 tray eject 31 E electronic equipment 46 Energy Star 60 H handling your computer 46 hard disk drive defragmenting 8 using 47 hardware cooling the heat sink 44 Help and support 51 VAIO Computer User Guide I 1 LINK connecting 9 K keyboard troubleshooting 39 L left hand settings for the mouse 39 lithium battery disposal 66 disposing 45 safety precautions 66 losing power 44 M magnetic shielding 46 Memory St
30. erface t l phonique La terminaison d une interface t l phonique peut consister en une combinaison de quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 VAIO Computer User Guide End User License Agreement For Sony Software Giga Pocket including PicoPlayer CAREFULLY READ THE FOLLOWING AGREEMENT BEFORE USING THIS SOFTWARE USE OF THIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THE AGREEMENT IMPORTANT READ CAREFULLY This End User License Agreement EULA is a legal agreement between you and Sony Electronics Inc SONY the manufacturer of your SONY computer system COMPUTER Please read this EULA carefully before using Giga Pocket including PicoPlayer software and related materials distributed together with this EULA SONY SOFTWARE By using the SONY SOFTWARE you agree to be bound by the terms of this EULA You may use the SONY SOFTWARE only in connection with the use of COMPUTER SONY SOFTWARE is licensed not sold If you do not agree to the terms of this EULA SONY is unwilling to license the SONY SOFTWARE to you In such event you may not use or copy the SONY SOFTWARE and you should promptly contact SONY for instructions on return of the entire COMPUTER and included SONY SOFTWARE for a refund of the purchase price of the COMPUTER SONY SOFTWARE LICENSE Copyright laws and international copyright treaties as well as other intellectua
31. ers A dirty or damaged disc may also cause the computer to stop responding while it tries to read the disc If necessary remove the disc and check that it is not dirty or damaged To recover the CD or DVD software applications that are preinstalled on your computer see Reinstalling software applications for more information Why doesn t my optical drive CD RW DVD record to CD RW media If you are having difficulty with writing erasing or formatting on your CD RW media the reason may be that the media is not compatible with your high speed optical drive Try using CD RW media that is identified as high speed 4X or higher for maximum performance and compatibility VAIO Computer User Guide About The Speakers Why is there no sound in any application Rotate the volume control dial located on the left panel to adjust speaker volume If the software application you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device volume by moving the slider bar to the desired sound level Verify that the Mute option is not selected Q Check that the Mute check box is not selected in the Windows volume control You may ne
32. ever touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using the modem during an electrical storm Do not use the modem or a telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near the equipment and shall be easily accessible OOOO COO O A To change the backup battery please contact your nearest Sony Service Center Caution The use of optical instruments with this product will increase eye hazard As the laser beam used in this product is harmful to the eyes do not attempt to disassemble the drive cabinet Refer servicing to qualified personnel only Danger Visible and invisible laser radiation when open Avoid direct exposure to beam Caution For V 90 modem models to reduce the risk of fire use only No 26 AWG or larger telecommunication line cord VAIO Computer User Guide UUU U oo O Pour pr venir tout risque d incendie ou d lectrocution garder cet appareil l abri de la pluie et de P humidit Pour pr venir tout risque d lectrocution ne pas ouvrir le ch ssis de cet appareil et ne confier son entretien qu une personne qualifi e Ne jamais effectuer l installation de fil modem ou t l phone durant un orage lectrique Ne jamais effectuer l installation d une prise t l phonique dans un end
33. f the terminal equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operations of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this modem for repair or warranty information please write to the Sony Customer Information Center 12451 Gateway Blvd Fort Myers FL 33913 or visit the Sony Computing Support Web site at http www sony com pcsupport If the trouble is causing harm to the telephone network the telephone company may request that you remove the equipment from the network until the problem is resolved Repair of this equipment should be made only by a Sony Service Center or Sony authorized agent For the location of the Sony Service Center nearest you visit the Sony Computing Support Web site at http www sony com pcsupport This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subjec
34. hard copy guides and supplements or by accessing the online Computer User Guide and the individual software Help files Your computer is supplied with these support options Q VAIO Computer Quick Start The Quick Start contains information on how to set up your computer quickly and easily You can find instructions on how to plan an ergonomic work space connect power cords cables and peripheral devices register your computer with Sony and establish a dial up connection to the Internet The Quick Start can also provide troubleshooting support if problems occur VAIO Computer User Guide The online User Guide provides information about configuring maintaining and upgrading your computer This support resource offers a variety of available topics enabling you to quickly view specific information using the context sensitive search features To access the online User Guide 1 Click Start in the Windows taskbar 2 Click Help and Support The VAIO Help and Support Center menu appears 3 Click VAIO User Guide Specifications The online specifications sheet lists the hardware configuration and preinstalled software applications of your VAIO computer You can view your system s processor speed determine the amount of installed memory identify optical drive specifications and more To access the online specification sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and
35. icable End User License Agreement For Sony Software EXCLUSION OF WARRANTY ON SONY SOFTWARE YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SONY SOFTWARE IS AT YOUR SOLE RISK THE SONY SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OR CONDITIONS OF ANY KIND SONY AND SONY S LICENSORS HEREINAFTER SONY AND SONY S LICENSORS SHALL BE COLLECTIVELY REFERRED TO AS SONY EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE SONY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SONY SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SONY SOFTWARE WILL BE CORRECTED FURTHERMORE SONY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SONY SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SONY OR A SONY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR CONDITION OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY SHOULD THE SONY SOFTWARE PROVE DEFECTIVE YOU AND NOT SONY OR A SONY AUTHORIZED REPRESENTATIVE ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONDITIONS SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU LIMITATION OF LIABILITY SONY SHALL NOT BE
36. ice Center For the location of the Sony Service Center nearest you visit the Sony Computing Web site at http www sony com pcsupport A Do not handle damaged or leaking lithium batteries In some areas the disposal of lithium batteries in household or business trash may be prohibited Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions The battery pack used in this device may present a fire or chemical burn hazard if mistreated Do not disassemble heat above 212 F 100 C or incinerate Dispose of used battery promptly Keep away from children Ne pas manipuler les batteries au lithium qui fuient ou sont endommag es Une batterie non conforme pr sente un danger d explosion La remplacer seulement par une batterie identique ou de type quivalent recommand par le fabricant vacuer les batteries us es selon les directives du fabricant La manutention incorrecte du module de batterie de cet appareil pr sente un risque d incendie ou de br lures chimiques Ne pas d monter incin rer ou exposer une temp rature de plus de 100 C vacuer promptement la batterie us e Garder hors de port e des enfants NOTICE INDUSTRY CANADA NOTICE NOTICE This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is
37. ick protecting data on media 15 microphone background noise 37 troubleshooting 37 Microsoft Internet Explorer 55 Microsoft Windows XP 24 modem change to rotary dialing 35 change to touch tone dialing 35 slow connection 35 troubleshooting 36 Moisture condensation 47 mouse left hand users 39 troubleshooting 39 multiple telephone lines 47 0 Operating system locks up 29 optical drive recording speed 33 tray eject 31 P party lines 47 PBX Private Branch Exchange 47 PC Card ejecting 17 PCMCIA 16 using 16 power cord 44 disconnecting power cord 44 fluctuations or loss 44 source 44 source precautions 44 precautions about power source 44 printer installing 40 resuming after power save mode 41 R Recovery CDs 19 region codes 32 rotary dialing 35 S S keys 10 safeguarding data 44 setting up electronic equipment 46 printers 40 Shortcut keys 10 changing the settings 10 shutting down the computer 44 7 O Z gt _ Software audio problems 34 CD playback problems 31 Locating Help files 53 stopped responding 28 software recovery ARCDs 23 Sony Customer Information Services Center 58 Sony Service Center 56 Sony Support Web site 57 speakers caution 46 Support Options 51 55 Adobe Acrobat Reader 54 Adobe Photoshop Elements 54 Adobe Premiere LE 54 America Online 54 Earthlink Total Access 54 Microsoft Office XP 55 Microsoft Outlook Express 55 operating system 55 PC Cillin 2000 55 Preinstalled
38. in SONY SOFTWARE which is not publicly known confidential to yourself and not to disclose such information to others without prior written approval from SONY COPYRIGHT All title and copyright in and to the SONY SOFTWARE including but limited to any images photographs animation video audio music text and applets incorporated into the SONY SOFTWARE and any copies of the SONY SOFTWARE are owned by SONY or its suppliers SONY reserves all rights not specifically granted under this EULA USE OF SONY SOFTWARE WITH COPYRIGHTED MATERIALS The Sony Software is capable of being used to process store and share personally created and other content You agree to use the Sony Software only in compliance with all copyright and other laws and agreements that apply to such content VAIO Computer User Guide HIGH RISK ACTIVITIES The SONY SOFTWARE is not fault tolerant and is not designed manufactured or intended for use or resale as on line control equipment in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in which the failure of the SONY SOFTWARE could lead to death personal injury or severe physical or environmental damage High Risk Activities SONY and its suppliers specifically disclaim any express or implied warranty or condition of fitness for High Risk Activ
39. ities PROHIBITION ON EXPORT THE SONY SOFTWARE AND ANY UNDERLYING TECHNOLOGY MAY NOT BE EXPORTED OUTSIDE THE UNITED STATES OR TO ANY FOREIGN ENTITY OR FOREIGN PERSON AS DEFINED BY U S GOVERNMENT REGULATIONS INCLUDING WITHOUT LIMITATION ANYONE WHO IS NOT A CITIZEN NATIONAL OR LAWFUL PERMANENT RESIDENT OF THE UNITED STATES BY DOWNLOADING OR USING THE SONY SOFTWARE YOU ARE AGREEING TO THE FOREGOING AND YOU ARE WARRANTING THAT YOU ARE NOT A FOREIGN PERSON OR UNDER THE CONTROL OF A FOREIGN PERSON U S GOVERNMENT RESTRICTED RIGHTS 1 THE SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the United States Government is subject to restrictions as set forth in subparagraph c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable Manufacturer is Sony Electronics Inc One Sony Drive Park Ridge New Jersey 07656 II All SONY technical data and computer software is commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in the SONY standard commercial license for such software Technical data is provided with limited rights only as provided in DFARS 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is appl
40. l property laws and treaties protect the SONY SOFTWARE GRANT OF LICENSE This License grants the following rights Software You may use one copy of the SONY SOFTWARE on the COMPUTER except that you may make multiple copies and distribute the PicoPlayer software to other users that agree to the PicoPlayer license Back up Copy You may make one back up copy of SONY SOFTWARE solely for archival purposes DESCRIPTION OF REQUIREMENTS RESTRICTIONS RIGHTS AND LIMITATIONS Limitation on Reverse Engineering Decompilation and Disassembly You may not modify reverse engineer decompile or disassemble the SONY SOFTWARE in whole or in part Rental You may not rent or lease the SONY SOFTWARE 6 EEE End User License Agreement For Sony Software Software Transfer You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of SONY SOFTWARE provided you retain no copies transfer all of the SONY SOFTWARE including all copies component parts the media and printed materials all versions and any upgrades of the SONY SOFTWARE and this EULA and the recipient agrees to the terms of this EULA Termination Without prejudice to any other rights SONY may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SONY SOFTWARE and all of its component parts Confidentiality You agree to keep information contained
41. m the computer before you can eject the card Removing a PC Card 5 When the PC Card ejects from the PC Card slot remove it by holding the edges and pulling it out carefully If you eject the PC Card incorrectly your computer may not work correctly VAIO Computer User Guide System And Application Recovery CD s You can restore your system individual software applications or drivers using the Recovery CDs VAIO Computer User Guide Using The System Recovery CD s The System Recovery CD utility formats your hard disk drive and restores the operating system and all the original preinstalled software applications If the operating system or applications become corrupted or are erased you can restore your computer to the original factory settings The System Recovery CD can only be used to restore the hard disk drive of the Sony computer you purchased A The System Recovery process removes all software that you may have installed since you started using your computer Reinstall any applications that were not included with the computer when you purchased it If you experience a problem with your computer reinstalling an individual application or device driver may correct the problem You may not need to recover the entire contents of your hard drive Use the Application Recovery CD s to reinstall individual applications When you successfully complete your system recovery you are prompted to complete th
42. n in the Device status section If your modem is not working properly click the Troubleshoot button The VAIO Help and Support Center window appears 6 Follow the on screen instructions to resolve the problem You may need to reinstall the modem drivers See Reinstalling device drivers using Application Recovery CD s for more information About Using A Microphone About Using A Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Why is my microphone so sensitive to background noise If you find there is too much background noise when you record sound you should adjust the microphone gain by following these steps 1 Click Start in the Windows taskbar then click Control Panel 2 Click Sounds Speech and Audio Devices then click Sounds and Audio Devices 3 From the Audio tab locate the Sound recording section and click Volume The Recording Control dialog box appears 4 Select the Options menu and click Properties The Properties dialog box appears 5 Inthe section Adjust volume for select the Recording option Click OK 6 From the Recording Control dialog box decrease the microphone volume level by moving the slider bar down 7 Close the Recording Control dialog box and then close the Sounds and Audio Devices Properties window VAIO Computer User Guide About The Mouse And Keyboard To use an optical mouse USB If you are using
43. om magnets Q Keep floppy disks away from direct sunlight and other heat sources Handling CD or DVD media Q Do not touch the surface of the disc Q Do not drop or bend the disc Q Do not use adhesive labels to identify the disc The label may come off while the disc is in use in the optical drive and damage the drive Cleaning CD or DVD media Fingerprints and dust on the surface of a disc may cause read errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc Q For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Your system is not equipped with a floppy disk drive You can purchase a floppy disk drive separately o O VAIO Computer User Guide Support Options Sony provides several options to help solve common problems or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results VAIO Computer User Guide Immediate Help And Support You can locate helpful information immediately by consulting your
44. ons that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations ENERGY STAR is a U S registered trademark of the Environmental Protection Agency OWNER S RECORD The model number and serial number are located on the back of your Sony VAIO computer Record the model and serial number in the space provided here and keep in a secure location Refer to the model and serial numbers when you call your Sony Service Center Model Number PCV W10 Serial Number NOTICE Safety Information and Caution Your computer s installed optical drives may vary depending on the system configuration you have purchased See the Specifications sheet for details on your installed optical drives CD RW DVD ROM Laser Diode Properties Laser Output 0 7 mW CD Read 0 6 mW DVD Read 40 mW CD Write Wave Length 785 nm CD 662 nm DVD To prevent fire or shock hazard do not expose your desktop to rain or moisture To avoid electrical shock do not open the cabinet Refer servicing to qualified personnel only Never install modem or telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations N
45. our equipment refer the repair or replacement of the power supply to qualified personnel only Before opening your computer turn the system off and let it cool down for 10 minutes This protects you against internal components that may be too hot to handle damage to your computer caused by sudden power surges such as those that Q The power control button on the front panel does not turn off the system AC Do not attempt to open the power supply There are no user serviceable parts About Disposing Of The Lithium Battery About Disposing Of The Lithium Battery Dispose of the lithium battery properly In some areas the disposal of lithium batteries in household or business trash may be prohibited You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony Computing Web site at http www sony com pcsupport A Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may present a risk of fire or explosion VAIO Computer User Guide About Handling The Computer System Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance
46. overy Utility dialog box appears click Next VAIO Computer User Guide 5 A Notes on Use window appears Click Next 6 On the Main Menu Product Recovery window select the appropriate option to recover your system Follow the on screen instructions to complete the recovery process Your system may include one or more System Recovery CDs lf you have more than one System Recovery CD insert the first CD to run the System Recovery program You are prompted to insert the next CD s once the information from the first CD has been installed The recovery process takes approximately 30 to 60 minutes to complete After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting Windows Use the Application Recovery CD s to complete full restoration of your system Using The Application Recovery CD s Using The Application Recovery CD s The Application Recovery CD utility enables you to reinstall individual software applications individual drivers and to repair software applications if they become corrupted or are erased You can reinstall a software application or driver to correct a problem that you are experiencing with your computer peripheral hardware or specific software application You may not need to reinstall the entire contents of your hard drive You must be in Windows to run the Application Recovery CD utility To reinstall all of the softwar
47. rchase this equipment separately 23 EEE About VAIO Computer Functions If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power switch for more than six seconds If the software application continues to stop responding or causes your computer to stop responding contact the software publisher or designated technical support provider A Pressing and holding the power switch for more than six seconds may result in the loss of data from files that are currently open Why does the Windows operating system stop responding during shutdown The Windows operating system may not shut down properly for many reasons including incompatible or conflicting drivers damaged files or non responsive hardware For troubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help and Support Center appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the dialog box 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions according to your specific situation I cannot find the Windows taskbar The Windows taskbar may be hidden or minimized Q Use the mouse to locate a hidden taskbar by pointing to the left right top and bottom edges of the screen The taskbar appears when the
48. roit mouill moins que la prise soit con ue cet effet Ne jamais toucher un fil t l phonique d couvert ou un terminal moins que la ligne t l phonique n ait t d branch de l interface r seau Soyez tr s prudent lorsque vous installez ou modifiez les lignes t l phoniques vitez d utiliser le modem durant un orage lectrique N utilisez pas le modem ni le t l phone pour pr venir d une fuite de gaz vous tes pr s de la fuite L appareil doit tre le plus pr s possible d une prise murale pour en faciliter l acces A Pour changer la pile de rechange veuillez contacter votre centre de service Sony le plus pr s Avertissement L utilisation d instruments optiques avec ce produit augmente les risques pour les yeux Puisque le faisceau laser utilis dans ce produit est dommageable pour les yeux ne tentez pas de d sassembler le bo tier Adressez vous un agent de service qualifi Danger Radiation laser visible et invisible si ouvert vitez l exposition directe au faisceau Attention Pour V 90 modele modem afin de r duire les risques d incendie n utilisez qu un cordon de communication NO 26 AWG ou plus gros For questions regarding your product or for the location of the Sony Service Center nearest you visit the Sony Computing Support Web site at http www sony com pcsupport NOTICE Regulatory Information Declaration of Conformity Trade Name SONY Model No
49. rs such as 1 or ALL are labeled on some DVDs to indicate the type of player that can play the disc Unless a 1 or ALL appears on the DVD or on its packaging you cannot play the disc on this system If you hear audio but cannot see video your computer s video resolution may be set too high To improve video resolution verify that your screen area is set to 1280 x 768 using 32 bit color preset factory default To verify or change your video resolution 1 Click Start in the Windows taskbar and then select Control Panel 2 Select Appearances and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK If you see video but cannot hear audio check all of the following Verify that your DVD player s mute feature is turned off Q Check the master volume setting in the Audio Mixer 32 EEE About Using The Optical Disc Drive Q Check the volume settings on your computer speakers U Check the connections between your speakers and the computer Verify that drivers are installed properly by following these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Click Performance and Maintenance and then click Systems The System Properties dialog box appears 3 Select the Hardware tab and then select the Device Manager button to view installed driv
50. s switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer About Handling The Computer System Q Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other objects Q Your Sony computer will not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Ifthe telephone company makes a service call to your home or office and determines that your computer is responsible for the problem the telephone company may bill you for the service call If you do not disconnect your computer when it is adversely affecting the telephone line the telephone company has the right to disconnect your service until you correct the problem About moisture condensation If your computer is brought directly from a cold location to a warm one moisture may condense inside your computer In this case allow at least an hour before turning on your computer If any problem occurs unplug your computer and contact your Sony Service Center About the hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Q Q Do not subject the computer to sudden changes in temperature Q Do not turn off the power while the comp
51. se the symbol to locate the i LINK port on your compatible i LINK device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 pin i LINK port on your computer To connect a 4 pin i LINK device i LINK cable optional VAIO Computer User Guide VAIO Action Setup VAIO Action Setup manages the settings for your computer s Shortcut keys S Keys Shortcut keys The programmable S Keys are set to launch the following applications S1 Microsoft Outlook Express S2 Microsoft Internet Explorer S3 SonicStage S4 PictureGear Studio S5 PowerDVD S6 VAIO Help and Support U D PCV W10 keyboard a PgUp a A E Home Paon en Changing the settings of the S keys You can reprogram the S keys to launch other applications 1 Click Start in the Windows taskbar and select All Programs 2 Select VAIO Action Setup then click VAIO Action Setup You can also double click the VAIO Action Setup icon located in the Windows taskbar to launch VAIO Action Setup 3 Click the S Key you want to change 10 gt VAIO Action Setup 4 From the Select Application dialog box click the option for the desired type of function The corresponding applications appear in the list box on the right 5 Select an application from the list Click Next Yo
52. software Help files 53 Quicken 2002 New User Edition 55 RecordNow DX 55 Software Help and Support 54 Sony ScreenBlast ACID 56 Sony ScreenBlast Sound Forge 56 Sony software 55 Specifications 52 VAIO Computer Quick Start 52 VAIO Computer User Guide 52 WordPerfect Office 2002 56 surge protectors 44 System Recovery CD s SRCDs 20 Index system response problem 30 T telephone service 47 touch tone dialing 35 Troubleshoot Adobe Acrobat Reader 54 Adobe Photoshop Elements 54 Adobe Premiere LE 54 America Online 54 CD playback problems 31 CD RW recording 33 computer stopped responding 28 DVD playback problems 32 EarthLinkTotal Access 54 Microsoft Internet Explorer 55 Microsoft Office XP 55 Microsoft Outlook Express 55 Microsoft Windows XP OS 55 operating system locks up 29 optical drive tray eject 31 PC Cillin 2000 55 Playback problems 32 printer installation 40 Quicken 2002 New User Edition 55 RecordNow DX 55 resuming printer function 41 software audio problems 34 Software Help and Support 54 Sony ScreenBlast ACID 56 Sony ScreenBlast Sound Forge 56 Sony software 55 startup problems 28 support resource listing 51 system response 30 WordPerfect Office 2002 56 turning off your computer 44 ee 7 VAIO Computer User Guide U Uninterruptible Power Supply 44 V ventilation 46 voltage settings 44 W Windows taskbar 29
53. t to state and possible provincial tariffs Contact the state or provincial utility service commission public service commission or corporation commission for information NOTICE Telephone Consumer Protection Act of 1991 United States The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your facsimile machine see your fax software documentation Telephone Consumer Guidelines Canada Please refer to your telephone directory under Privacy Issues and or Terms of Service For more detailed information please contact CRTC Terrasses de la Chaudi re Tour centrale 1 promenade du Portage 5 tage Hull PQ K1A ON2 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada VAIO Computer User Guide DISPOSAL OF LITHIUM BATTERY You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Serv
54. ter Functions My computer does not start Q Check that the computer is plugged into a power source and that it is turned on Check that the power light is lit on the front panel of the computer Q Confirm that a disk is not in the floppy disk drive unless you are using a bootable floppy disk Q Confirm that a CD is not in an optical drive unless you are using a bootable CD Q Confirm that the power cord and all cables are connected firmly Q If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Check that the brightness control dial is adjusted correctly Q Check that the computer is not in stand by mode Why did my computer or software application stop responding You can try to locate and close the software application that has stopped responding 1 Press the Ctrl Alt Delete keys The Windows Task Manager window appears 2 From the Applications tab locate the application that has the status message Not responding 3 Select the application that has a Not Responding status and click End Task Windows attempts to close the application If your computer does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart Your system is not equipped with a floppy disk drive You can pu
55. ternet or telephone toll charges may apply Ci VAIO Computer User Guide Updates and additions to software may require an additional charge Subscriptions to online service providers may require a fee and credit card information Financial services may require prior arrangements with participating financial institutions Important information for Canadian customers Your new VAIO computer includes certain software versions or upgrades and Internet services or offers that are available to U S customers only Sony VAIO the VAIO logo MovieShaker DVgate Handycam Memory Stick the Memory Stick logo SonicStage ImageStation ATRAC3 and i LINK are trademarks or registered trademarks of Sony Intel and Celeron are trademarks or registered trademarks of the Intel Corporation Microsoft Windows the Windows logo and Windows XP are trademarks or registered trademarks of the Microsoft Corporation PS 2 is a registered trademark of the IBM Corporation All other trademarks are trademarks or registered trademarks of their respective owners As an ENERGY STAR Partner Sony Corporation fd has determined that this product meets the ENERGY Georg gi STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functi
56. u can drag an application to place it into the list box 6 The Confirmation Application Name window appears Click Next 7 You may now type a new name and description if desired Then click Finish VAIO Computer User Guide Changing The Sony Software Window Design You can select from different window designs for certain Sony software applications and create your own personal computing environment Changing the window design Click Start in the Windows taskbar and select the Control Panel Click Other Control Panel Options Click UI Design Selector Click lt lt or gt gt and select the desired design Click Apply a nn BB U N m The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window To try another selection click lt lt or gt gt then click Apply 8 When you have made your selection click OK The UI Design Selector closes and the Sony software window design displays You may only use this feature with compatible Ul Design Selector software Using The Memory Stick Media Slot Using The Memory Stick Media Slot Your VAIO computer is configured to support Memory Stick media A Memory Stick media is a compact portable and versatile data storage media designed for exchanging and sharing digital data with similarly equipped devices To insert a Memory Stick media 1 Insert the Memory Stick media into the Memory Stick
57. uter is accessing the hard disk drive VAIO Computer User Guide About The LCD Screen Built in Display Q Q Q Do not place the display near a strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a period of time You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction Do not leave the LCD in direct sunlight as this may damage the screen Use caution when using the computer near a window Do not exert pressure on the LCD or scratch the surface as this may cause the screen to malfunction The LCD screen is manufactured using high precision technology On occasion you may see tiny black or colored points on the LCD This is normal and does not indicate a malfunction Avoid rubbing the screen as this can damage the LCD Use a soft dry cloth to wipe the screen About DVD CD And Floppy Disk Media About DVD CD And Floppy Disk Media Handling floppy disks Do not open the shutter manually and touch the surface of the floppy disk Q Keep floppy disks away fr
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