SonicWALL CDP 6.0 Release Notes
Contents
1. Folder amp Application Objects Schedule Objects define the exact time and calendar scheduling for when backups should occur Bandwidth management control scheduling is available for Offsite use File Set Objects define what files and data are to be backed up through the use of inclusion exclusion inheritance and override rules Backup Tasks are created and defined by combining a Schedule Object and a File Set Object or a Schedule Object and an Application Object Schedule objects can be used in multiple Backup Tasks The Backup Task object is executed by SonicWALL CDP 6 0 Without all three components File Set or Application Object Schedule Backup Task no backup will be performed Application Objects define the data to be backed up for databases such as Exchange SQL SharePoint Active Directory System State etc Application objects are based on the File Set concept with all databases and related files backed up as a set Trimming Tools allow users to set the number of versions of Folder or Application objects to keep on the SonicWALL CDP appliance Administrators can select either first in first out or fixed time based trimming for CDP type backups while FileSet and Application type backup use first in first out Delete Oldest trimming This allows users to create policies to retain a defined number of versions to meet compliance rules Older revisions are trimmed as a File Set keeping stored versions consistent Agent Q2. message that Occurs on Microsoft Windows Server 2008 with Exchange User Mailbox was successfully Exchange 2007 restored However email addresses with double byte characters were not restored SONICWALL gt SonicWALL CDP 6 0 Release Notes P N 232 001962 00 RevA Release Notes Licensing Symptom Condition Workaround The Expansion Pack license might not be Occurs when using Reset Trust to clear the added correctly if the CDP appliance registration for a CDP 6080 which has an Expansion registration is reset Pack license on the SonicWALL License Manager but the Expansion Pack itself has not been installed in the appliance yet Performance Symptom Condition Workaround The appliance CPU monitor can approach Occurs when the appliance is running over ten million 90 utilization backup tasks concurrently over a sustained period of 60 to 90 minutes Reporting Symptom Condition Workaround Aborted user mailbox backup tasks are Occurs when a user mailbox backup task fails after displayed as complete on the scheduled performing backup for some user mailboxes The backup report for the appliance Reports gt Scheduled Backup page in the appliance Web UI displays the task as completed for the whole group although some individual mailbox backups within the group are displayed as incomplete System Symptom Condition Workaround The CDP appliance does make disk space Occurs when the RAID Expansion Pack
3. not recommended for large backups eliminating the need for recurring full backups of an application File Sets are user defined groups of files and folders that are treated as a single file entry to back up The File Set concept relies on rules to control the backup including a schedule for backups rather than continuous backups based on individual file changes Rules on folders allow multiple folders to be defined in a File Set All file attributes such as permissions owner and other properties are captured in the backup On Windows systems the Snapshot Manager can be used to execute a VSS request to capture an entire disk image On Windows Linux and Mac platforms the files are backed up as a File Set The CDP backup method is still supported as an alternative to the File Set method The CDP method is based on the concept of a directory containing files to back up Additional file backups are triggered whenever a file in the directory changes Each file is independently backed up Revision control keeps up to 10 revisions of each file The Web UI shows all the revisions available for restore Restoration is performed from the SonicWALL CDP Agent rather than from the Web UI SoplWALLODP 60 Reloawe _ SONICWALL gt P N 232 001962 00 RevA Release Notes Data De duplication is the engine in SonicWALL CDP 6 0 that breaks down a snapshot into small blocks compares each block with a hash map for each previous version on the applian
4. 080 e SonicWALL CDP 1440i 2440i 3440i 4440i Note that The SonicWALL CDP 210 is available both as a generation 3 and a generation 4 platform The SonicWALL CDP 6 0 Agent release is supported on Windows Mac OS and Linux platforms e Windows Agent version 6 0 1 29 e Linux Mac Agent version 6 0 0 39 The SonicWALL CDP 6 0 client applications are supported on the following 32 bit and 64 bit platforms with the latest Service Packs e Windows 7 o Home o Professional o Enterprise o Ultimate e Windows Vista o Home o Business o Enterprise o Ultimate e Windows XP o Home 32 bit only o Professional SoniewaLL cbr 6 0 Rerease Noes SONICWALL gt P N 232 001962 00 Rev A Release Notes The SonicWALL CDP 6 0 server applications are supported on the following 32 bit and 64 bit platforms with the latest Service Packs e Windows Server 2008 o Standard Edition o Enterprise Edition o Small Business Server 64 bit only e Windows Server 2003 o Standard Edition o Enterprise Edition o Small Business Server 32 bit only The SonicWALL CDP 6 0 release supports the following versions of Microsoft Exchange with the latest Service Packs e Exchange 2010 SP1 required for User Mailbox e Exchange 2007 e Exchange 2003 N Note Exchange 2003 and 2007 require that you configure authentication with user cdpadmin and then login to the agent system as cdpadmin to restore User Mailboxes On Exchange 2010 configure authent
5. Release Notes Backup and Recovery SonicWALL CDP 6 0 Release Notes Contents S pported Platform S eii eaaa pests saan savy A aAA sad E aa a P Taa EIRE aana Eaa ENN aA aaia 1 Browser Requirements Screen Resolution csccccececcencecenecesnaeeeeneecceeecsaeessnaeseeneecsaeesassseneeceeseeseasesssaeseeaeetennsetnaees 3 Wha s New in SONICWALL CDP 6 0 2 csccscccceceeeeeeneeceeeeeeeeeccenaaaecesecesecenaeaeceseceseceaaeaecesecesecqeaaeeeseseceteeqesanenteseeeeeeaes 3 Known ISSUCS ivan cas cuscentaveiaicasnahaanaavvenanguninanasvabnusasnesuadaavauaasaay a EAE ANEA AAA Oia ia ANA aaa EARE aaa shan a AAA aaa EAEAN Aa divabswcibesbens 7 Upgrading to SonicWALL CDP 6 0 i iziiis ni a oenar enina Aaa erT Eai EEn Ea eee eae 9 Related Technical Documemation srereirerrnrniieeiireritei tinei netit en iaei ENEE EEEE EAEE EEEE AEEA AEE 9 SonicWALL recommends operating the latest software available on www MySonicWALL com Log in to MySonicWALL to download the latest SonicWALL Continuous Data Protection CDP appliance firmware and CDP Agent software and online technical documentation For more information on creating a MySonicWALL account and registering your new appliances refer to the SonicWALL CDP Getting Started Guide Supported Platforms The SonicWALL CDP 6 0 firmware release version 6 0 3 71 is supported on the following SonicWALL CDP appliance platforms e SonicWALL CDP 210 220 5040B 6080B e SonicWALL CDP 110 210 5040 6
6. apshot Once the snapshot is complete SonicWALL CDP begins serially uploading the file backups to the appliance VSS Criteria e VSS has no visibility to the end user It is a transparent task from a user s point of view e VSS only applies to files on Microsoft operating systems equipped with VSS e VSS is supported for backups of files folders server applications and client applications such as Outlook and Outlook Express in the SonicWALL CDP 6 0 release e The Volume Shadow Copy Service must be enabled in order for SonicWALL CDP to take advantage of this functionality e VSS snapshots are of type FULL e VSS for CDP is only supported for Windows 7 Windows Vista Windows XP Windows Server 2008 and Windows Server 2003 e The file system type of the shadow copy storage area and the volume to be shadow copied must be NTFS Fallbacks SonicWALL CDP 6 0 Release Notes If VSS is not running is disabled or is not supported on the operating system then the regular File Watcher queue is used If a VSS snapshot is attempted and fails SonicWALL CDP will fall back to the regular File Watcher queue SONICWALL gt P N 232 001962 00 Rev A Release Notes Known Issues This section contains a list of known issues for the SonicWALL CDP 6 0 release Active Directory Symptom Condition Workaround Received the following log event message Occurs when you backup Active Directory AD with Active Directory Certificate Services
7. ce and transfers only the changed blocks storing them on the SonicWALL CDP appliance New metadata for each backup keeps track of the relationship to all files in the File Set Metadata is stored on the file system for reliable access as long as the hard drive can be read When files are members of multiple File Sets data de duplication allows a single copy of the data to be backed up using metadata to keep track of it in all of the File Sets The CDP backup method also uses data de duplication for greater efficiency Note that there is no data de duplication between CDP backups and File Set backups Application Backup Support in SonicWALL CDP 6 0 is extended to support Microsoft SharePoint Exchange 2010 SQL 2008 System State and Active Directory The best practice for Active Directory is to back it up as part of a System State backup of the Domain Controller System State backups include the registry licensing files system files and other components depending on the specific operating system and version Data de duplication is applied to all application backups Customized Policy and Scheduling Controls Complete automation and management control are available through the use of powerful policy and scheduling controls Administrators can now streamline backup operations to best suit the organization s needs using the following customizable objects and tools in SonicWALL CDP 6 0 Summary displays all the Schedules Backup Tasks and File
8. could VSS on Windows Server 2008 SBS select a version not publish a Delta CRL for key 0 to to restore AD and reboot your system the following location Idap CN cdpqa08s W2K8 SBS 01 CA CN W2K8 SBS 01 CN CDP CN Public Key Services CN Services CN Configuration D C cdpqa08s DC local Operation aborted 0x80004004 2147467260 Exchange InfoStore Symptom Condition Workaround Unable to create a backup of Microsoft Occurs when you attempt to backup Microsoft Exchange 2003 SBS Exchange InfoStore VSS on Windows Server 2003 SBS Workaround To manually enable VSS Writer perform the following steps 1 Select Start gt Run type regedit and then click OK 2 Locate and then double click the following registry subkey HKEY_LOCAL_MACHINE SYSTEM CurrentControl Set Services MSExchangelS ParametersSystem 3 Double click the Disable Exchange Writer value 4 In the Value data text box change the value from 1 to 0 and then click OK 5 Quit Registry Editor 6 Select Start gt Administrative Tools and then click Services 7 Stop and then restart the Microsoft Exchange Information Store service Received the following log event messages Occurs when you attempt to backup Microsoft Volume Shadow Copy Service error Exchange InfoStore VSS on Windows Server 2008 Unexpected error querying for the SBS IVssWriterCallback interface Exchange User Mailbox Symptom Condition Workaround Received confirmation
9. e features to control backup and restore functions system settings reports and diagnostics and licensing information An easy to use Agent User Interface that also provides an administrative mode setting Editable Agent Names for both the downstream and upstream appliances Log Viewer Support and Licensing sections now directly available within the Web UI Enhanced File Browsing capabilities for downstream upstream and offsite Connectivity Tools to review numerous details such as status and trace route data SonicWALL CDP 6 0 File Set and Application Backup Features SonicWALL CDP 6 0 allows granular control of the application backup process with continuous protection and scheduled snapshots ranging from selected files to an entire data volume New features and enhancements include Hybrid Backup Engine offers advanced Continuous Data Protection and tighter integration with the Microsoft Volume Shadow Copy VSS VSS is available only on Windows systems Snapshot Manager allows SonicWALL CDP 6 0 to natively support VSS aware applications without relying on individual application APIs The snapshot process allows Windows users to continue running applications while a backup of the snapshot is taken Because VSS is not available on Linux or Mac systems those users are required to exit applications before backup The Snapshot Manager allows for a wide range of recovery points up to as often as every 15 minutes although this minimum interval is
10. ervices Individual files can also be restored from an upstream CDP SonicWALL System Recovery with Universal Restore also known as Bare Metal Recovery BMR integration is provided in SonicWALL CDP 6 0 By enabling the SonicWALL CDP appliance as an FTP server to allow read write operations directly from the BMR tool administrators no longer need a separate staging server and storage to write the BMR image before backing it up to the appliance Advanced Reporting Features Reporting and alert update functions are enhanced in SonicWALL CDP 6 0 including the following Additional daily reports that conveniently now include SonicWALL support contract information Improved report generation is available with the new ability for agents to dump log information Robust error reporting provides broader appliance error handling for visibility of backup operations Installation and Registration Enhancements Remote Installation in SonicWALL CDP 6 0 enables administrators to provide scalable installation support for deployments of all sizes Remote agent installation management is completed through the use of a Microsoft Installer MSI package For detailed instructions on setting up remote agent installation on Windows see the SonicWALL Knowledge Base for this article e How do I push CDP 6 installations via MSI and Group Policy Objects on a Windows Domain http www fuzeqna com sonicwallkb consumer kbdetail asp kbid 8703 Appliance Registration can n
11. ication with Administrator and login as Administrator to restore The SonicWALL CDP 6 0 release supports the following Microsoft applications e SharePoint e Outlook Express e Outlook The SonicWALL CDP 6 0 release supports the following 32 bit and 64 bit versions of Microsoft SQL Server e SQL Server 2008 e SQL Server 2005 The SonicWALL CDP 6 0 release supports the following 32 bit versions of Apple Mac OS X Mac OS X Server Snow Leopard Mac OS X Server 10 5 Mac OS X 10 6 Snow Leopard Mac OS X 10 5 Leopard The SonicWALL CDP 6 0 release supports the following 32 bit Linux platforms Red Hat Enterprise Linux 5 2 CentOS 5 3 Fedora 6 8 10 13 OpenSUSE 11 1 Debian 5 0 Ubuntu 10 04 SONICWALL gt SonicWALL CDP 6 0 Release Notes P N 232 001962 00 RevA Release Notes Browser Requirements Screen Resolution Recommended screen resolution when using the SonicWALL CDP Web management interface is 1280x1024 or higher If resolution is lower a warning is displayed after logging into the SonicWALL CDP Web UI All functionality remains intact but you may need to use the scrollbars to view the entire window and access all options and buttons What s New in SonicWALL CDP 6 0 New Administrator and Agent Web User Interfaces UI User interface enhancements and improvements in SonicWALL CDP 6 0 include A single Web User Interface available for all platforms Windows Linux Mac that provides administrativ
12. ning version 5 1 3 16 This is the ONLY version of the appliance firmware on which the CDP 6 0 migration is intended to be run For detailed instructions on upgrading to SonicWALL CDP 6 0 see the SonicWALL CDP 6 0 Migration Best Practice Guide available on MySonicWALL For additional information about upgrading to version 6 0 see the following Knowledge Base articles e How long will my CDP take to upgrade to version 6 http www fuzeqna com sonicwallkb consumer kbdetail asp kbid 8699 e How much free space is needed to upgrade a CDP appliance to version 6 http www fuzegna com sonicwallkb consumer kbdetail asp kbid 8698 Related Technical Documentation Reference the latest technical documentation at the SonicWALL Technical Documentation Online Library http www sonicwall com us Support htm For more information about SonicWALL CDP refer to the following SonicWALL CDP Backup and Recovery product guides SonicWALL CDP Administrator s Guide e SonicWALL CDP Agent User s Guide SonicWALL CDP 210 220 Getting Started Guide SonicWALL CDP 5040 B Getting Started Guide e SonicWALL CDP 6080 B Getting Started Guide e SonicWALL CDP 110 210 Getting Started Guide e SonicWALL CDP 5040 Getting Started Guide SonicWALL CDP 6080 Getting Started Guide For more configurations and solutions refer to SonicWALL advanced deployment technotes and feature guides e SonicWALL CDP Best Practices Guide Technote SonicWALL CDP Configuring Micr
13. osoft Exchange Infostore Backup and Restore feature guide SonicWALL CDP Configuring Microsoft Exchange User Mailbox Backup and Restore feature guide e SonicWALL CDP Configuring Local Archiving feature guide Last updated 2 27 2011 SonlWALLODP 60 Release NOW SONICWALL gt P N 232 001962 00 RevA
14. ow be quickly completed via the Web UI Centralized Management SonicWALL CDP 6 0 provides greater integration with SonicWALL Global Management System GMS and ViewPoint Note Make sure you are running the SonicWALL GMS UMA ViewPoint 6 0 Service Pack 2 patch for SonicWALL CDP 6 0 firmware support SonicWALL CDP 6 0 Release Notes Extensive Administrative Control of deployed SonicWALL CDP appliances Administrators can create and push policies down to all deployed SonicWALL CDP appliances Reporting for Managed CDP Devices is available in conjunction with SonicWALL GMS 6 0 including detailed agent backup activity appliance file backup logging and SonicWALL CDP appliance utilization SONICWALL gt P N 232 001962 00 Rev A VSS Release Notes In the SonicWALL CDP 6 0 release SonicWALL has implemented the use of Microsofts Volume Shadow Copy Service VSS for backing up all file sets In past releases it could take significant time for larger files to back up to SonicWALL CDP appliances With the implementation of VSS in SonicWALL CDP 6 0 file sets can be backed up at more frequent intervals and with more reliability and stability As CDP prepares to back up files they are sent to an alternate VSS eligible queue The entire queue is taken at one time as a result of the VSS snapshot SonicWALL CDP acts as a VSS Requestor at the snapshot trigger time Microsoft VSS informs the VSS writers to commit changes and shut down for a VSS sn
15. uota Tools are also available for administrators to use in controlling the backup size and data usage limits for each agent Two quota strategies are available How much data is backed up and how much disk space is used These amounts will not be exactly the same because of data de duplication SonlWALLODP 60 RalOmse NOW SONICWALL gt P N 232 001962 00 RevA Release Notes SonicWALL CDP File Set and Application Restore Features In SonicWALL CDP 6 0 data restoration capabilities are handled by the following features File Set revisions are available in the Web UI When browsing backed up files in the Web UI all files in the File Set are shown when a revision is selected Not all revisions necessarily show the same files but SonicWALL CDP 6 0 keeps track of the entire set using metadata Files can be restored as a File Set or individual files can be restored Although files can be browsed from the Web UI restoration is done from the SonicWALL CDP Agent Local Archive Restore replaces Enterprise Manager in SonicWALL CDP 6 0 Pre 6 0 version application backups and restorations will still function Direct Offline Restore can be achieved from an upstream SonicWALL CDP appliance using Local Archiving Data from an upstream CDP can be copied to an external USB 2 0 hard disk drive allowing users to quickly ship the data for direct local recovery Disaster Recovery from an upstream SonicWALL CDP appliance or Cloud our Offsite Storage S
16. was installed in the Expansion Pack available for all after the Agents were added to the CDP appliance Agents The disk space in the Expansion Pack is only available for Agent backups if the Agent is added after the Expansion Pack is installed VSS Symptom Condition Workaround Files that have links to them in the same file Occurs on Windows Server 2008 on which the system are restored twice once in the windirY system32 directory contains many hard original directory and again in the directory links to files in the Windows Side by Side WinSxS where the hard link exists directory Files include manifests optional components and third party Win32 files The SQL database failed to be restored to Occurs in specific cases where the folder location and the original file directory location after a file name exceed the maximum allowed characters reboot or running a Start Stop service which is less than 256 Workaround Shorten the file name For example do not include the folder location in the file name such as C Documents and Settings lindseylogan My Documents My Pictures iPod Photo Cache the sum of both the filename and folder directory location in this case exceeds the 256 character limit SONICWALL gt SonicWALL CDP 6 0 Release Notes P N 232 001962 00 RevA Release Notes Upgrading to SonicWALL CDP 6 0 Before attempting to upgrade your SonicWALL CDP appliance to version 6 0 the appliance must be run
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