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HP ProLiant DL170h G6 Server Maintenance and Service Guide

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8. HP mod EAS Mandatory HPO FES WAS Optional HPO TAS ASA No No 0 HE SSS FES Illustrated parts catalog 24 HP Contact Information For the name of the nearest HP authorized reseller e Inthe United States call 1 800 345 1518 e n Canada call 1 800 263 5868 e In other locations refer to the HP website at http www hp com For HP technical support e n North America Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous
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10. oun es 31 Cable Mahagement clelia 31 CIEL RARA 32 EM RR EEA 34 SAS SATA HDD Backplane nennen enne enne een eene enne nnn eene enne en 37 Front I O CableiRouting PRA I an ORE CUN 40 System Board O CIE Le LOIS issu x a M AAA 43 Processore MM MM EE 43 Memo C RR 52 PCI Expansion Cad EAE E EEEE EEE EEE EEE eens 55 System Batten 59 System Board Removal and Replacement Procedure nennen 61 Power Supply Unit PSU nono rennen eere t nnn enne enhn eene enne 64 System oe ee a ee 65 Cenneclors Siena aid beni 68 Connectors and Components i 68 Front Panel Components i 68 Rear panel earen 70 System board components iii 72 Jumpers Password and Chassis ID us 73 LED Ihdiedtors NONI M MINIME NER 73 Frontpanel lEDundicalors soe ERE aaa 74 Rear panel LED indicators i 76 elle tools and ae nie 78 BIOS SoftWare ia 78 BIOS Setup Utility eresie i 78 Accessing the besito 78 Navigating through the Setup Utility Roanne nan 79 Contents 3 A 80 BIOS Update RM 86 erige c rrr 87 Poweron elt Test POS 87 POST Error Indicators enen aaa nana nana eneen 87 POST Errors Message Definition Li 88 POST Related Troubleshooting anne 89 Physical and Operaling pedali 9 System UN E A A E 91 a o gt OPERA ERR EE CT 95 Contents 4 Customer self repair HP products are designed with many Customer Self Repair CSR parts to mi
11. Mandatory HP Optional HP HP No HE HP HP Mandatory HP FEA HP Optional HP No HP
12. Optional HP No HP HP mod EAS Mandatory HPO FES WAS Optional HPO TAS ASA No No 0 HE SSS FES
13. Illustrated parts catalog 19 System components of an 8HDD server ltem Description Spare Part Number Customer Self Repair 1 System Fan 536649 001 Mandatory 2 Backplane 8 bays SAS SATA HD LFF 536650 001 Optional Backplane 12 bays SAS SATA HD LFF Custom 536651 001 Optional Backplane 16 bays SAS SATA HD SFF 536652 001 Optional Backplane 24 bays SAS SATA HD SFF Custom 536653 001 Optional 3 Cable NHP SATA 536670 001 Mandatory Cable Mini SAS 536671 001 Mandatory Cable Mini SAS P to P 536672 001 Mandatory Cable temp sensor 536675 001 Mandatory 4 Memory Module 1GB PC3 10600E 501539 001 Mandatory 2GB PC3 10600E 501540 001 Mandatory 2GB PC3 10600R 501533 001 Mandatory AGB PC3 10600R 501534 001 Mandatory AGB PC3 8500R 501535 001 Mandatory Illustrated parts catalog 20 ltem Description Spare Part Number Customer Self Repair 8GB PC3 8500R 519201 001 Mandatory SPS DIMM 4GB PC3 10600R 512Mx4 595424 001 Mandatory SPS DIMM 4GB PC3L 10600R 512Mx4 606426 001 Mandatory SPS DIMM 4GB PC3 10600E 256Mx8 RoHS 501541 001 Mandatory SPS DIMM 8GB PC3 10600R 512Mx4 RoHS 501536 001 Mandatory SPS DIMM 8GB PC3L 10600R 512Mx4 606427 001 Mandatory SPS DIMM 16GB PC3 8500R 512Mx4 RoHS 501538 001 Mandatory 5 Processors Intel Xeon X5570 2 93 GHz 8M 95W 506012 001 Option
14. PEA Customer self repair 15 Illustrated parts catalog Mechanical components ltem Description Spare part number Customer self repair 1 Top cover N A Mandatory 2a Rail kit left 573091 001 Mandatory 2b Rail kit right 573091 001 Mandatory 4a Hard Drive Blank SFF 389015 001 Mandatory 4b Hard Drive Blank LFF 575443 001 Mandatory 4c Power supply blank 507260 001 Mandatory 5 BBWC cage N A Mandatory 6 Power supply cage N A Mandatory 7a Baffle Kit 2U R L 539920 001 Mandatory 7b Baffle Kit TU R L 539921001 Mandatory Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Illustrated parts catalog 16 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour les
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16. Power button of Node 2 Health LED of Node 1 Health LED of Node 2 Power button of Node 3 Power button of Node 4 Health LED of Node 3 Do Oo Joa IP WN Health LED of Node 4 Thumbscrews for the rack mounting Hard disk drive HDD activity LED i N Hard disk drive HDD location error LED CD Hard disk drive HDD bay Connectors Switches and LEDs 69 Rear panel components Figure 62 Rear panel components of a two Node system Item Description PCle Gen Full height full length expansion card slot PCle Gen Full height half length expansion card slot PCle Gen Low profile expansion card slot Server UID LED button Shared 1Gb NIC2 Management Port IPMI top 1Gb NICT port bottom T 10 T 15 driver Dedicated Management Port IPMI Optional O10 1 NIA ay RR m USB 2 0 ports o Server Power button Server Health LED i N Serial port CD VGA port Power supply cable socket 2 Cn Power supply cable socket 1 Connectors Switches and LEDs 70 Figure 63 Rear panel components of a four Node system Item Description 1 PCle Gen2 Low profile expansion card slot 2 Server UID LED button 3 Shared 1Gb NIC2 Management Port IPMI top 4 1Gb NIC1 port bottom 5 T10 T15
17. 1 To release the battery from its holder squeeze the metal clamp that extends above top of the battery When the battery pops up lift it out 2 To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side facing the metal clamp Push the other edge down until the clamp snaps over the top of the battery Removal and Replacement Procedures 60 System Board Removal and Replacement Procedure To remove the system board Remove the top two Nodes first 1 Remove screws from the rear panel and side of the tray 2 Slide the tray with system board back up and out of the chassis Figure 48 Removing the tray with system board Remove the six screws that secure the system board to the tray Release the system board from the tray Removal and Replacement Procedures 61 Fi ure 49 Removing the Node from the tra Remove the bottom two Nodes 1 Remove the six screws that secure the system board to the tray 2 Slide the system board back up and out of the chassis Figure 50 Removing the bottom Nodes To replace the system board NOTE The system board spare part kit does not contain processors or Memory DIMMs These have to be moved from the defective board and installed on the new board Follow directions on the removal and replacement of these parts To replace the bottom system board 1 Put the system board in the chassis The six screw
18. Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Illustrated parts catalog 17 Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise
19. 29 Hardware configuration tools 26 hardware specifications I O ports 91 LAN controller 91 Index 95 memory 91 power supply unit 92 processor socket 91 processor support 91 status LED indicators 92 thermal solution 92 Hardware Specifications chipset 91 default media storage 91 Hardware monitoring device 91 MO subsystem 91 optional storage 91 hazardous conditions See symbols on equipment hazardous energy circuits symbol 28 HDD cage installing 42 removing 40 heat sink installing 51 removing 45 hot surface symbol 28 warning 27 HP authorized reseller 25 contact information 25 technical support 25 technical support requirements 25 improper airflow caution 27 IPMI card bottom installing 56 bottom removing 56 top installing 57 top removing 55 IPMI Card spare part number 21 J Jumpers Password and Chassis 73 L LAN controller 91 LED indicators Hard drive activity 75 LAN 76 Power system health 74 LFF HDD blank spare part number 16 M Memory module spare part number 20 memory controller 91 memory modules guidelines for installation 52 installing 54 removing 53 O onboard controllers LAN 91 memory controller 91 storage controller 91 P PCle card installing 59 removing 58 PCle riser card installing 58 removing 57 physical dimensions system board 92 Power backplane Assy spare part number 21 Power supply spare part numbe
20. The bicolour status LED indicator on the front panel must be lit up green Diagnostic tools and Setup Utilities 89 The monitor s contrast and brightness settings are correct All internal cables are properly connected and all boards firmly seated The processor is fully seated in its socket on the system board The cooler assembly is properly installed on top of the processor All memory modules are properly installed If you have installed a PCI accessory board verify that the board is firmly seated and any switches or jumpers on the board are properly set Refer to the documentation provided with the accessory board All internal cabling and connections are in their proper order If you have changed any switches on the system board verify that each is properly set Diagnostic tools and Setup Utilities 90 Physical and Operating Specifications This chapter provides physical and operating specifications for the HP ProLiant DL170h G6 server Specifications include System Unit Table 13 Hardware Specifications Item Processor socket Components Intel 1366pin FCLGA Processor support Quad Core Intel Nehalem 5500 Series processor and Intel Xeon 5600 Series processor Chipset Intel Tylersburg 36D Intel ICH10R Hardware monitoring device IPMI 2 0 compliant with Server Engine Pilot Il Gigabit Ethernet controller Intel 82576 Memory controller Intel Tylersburg36D SATA and IDE
21. battery replacement 60 PSU replacement 64 warranty 5 Index 97
22. l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR e Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s e Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d
23. HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 18 Mandatory HP Optional HP
24. Keyboard Interface Error Keyboard controller failed test This may indicate a problem with system hardware 05Dh S M A R T Status BAD Backup and Replace Hard Disk S M A R T feature test fail indicate a problem with hard disk O5Eh Password check failed If user input incorrect password more than three times then display this error information and continue to boot 110h Un correctable DRAM ECC Error detected at cpuXX DIMMOX cpu01 DIMM08 Detect multi bit error in the DIMM prompt press F1 continue to boot 201h Memory Data Error Jx DIMM x Jx x corresponding to 1 2 3 4 8 and 10 11 17 DIMM x corresponding to 1 2 3 8 Diagnostic tools and Setup Utilities 88 Table 12 Post Error Messages Error Code Error Message 613h Power supplies mismatch replace slot 2 with identical Power supply Press F1 to continue booting with one power supply Description Corrective Action When two power supplies installed if their vendor are different this will appear and system will halt 604h System Fan 1 Missing If system fan is not installed or failed system will announce this message and system will shutdown in minutes 605h System Fan 2 Missing If system fan2 is not installed or failed system will announce this message and system will shutdown in minutes 606h System Fan 3 Missing If system fan3 is not installed or failed system will announce t
25. Test POST the POST error messages and BIOS SAS and SATA setup utilities BIOS Software The server uses BIOS to boot up the system BIOS software is a ROM based firmware that allows reliability manageability and connectivity for server platforms This software contains a set of programs permanently stored in an EEPROM chipset located on the system board These programs assist in managing initializing and testing the hardware devices installed on the computer BIOS software allows you to Perform configuration from the BIOS Setup Utility Using the Setup Utility you can install configure and optimize the hardware devices on the system board In addition you can set various features such as serial console redirection PXE boot and much more Initialize hardware at boot up using POST routines During power on or warm reset the BIOS perform Power on Self Test POST routines to test system components to allocate resource for various hardware devices and to prepare the system to boot to various operating systems BIOS Setup Utility The HP server BIOS Setup Utility is used to configure five primary menu selections Main Advanced Boot Security Exit I the BIOS Setup Utility Turn on the monitor and server If the server is already turned on save your data and exit all open applications then restart the server When the HP logo is displayed during POST press F10 into BIOS Setup Utility If you fail to press F10 b
26. To remove the IPMI optional card from the top system board 1 Loose the screw that secures the IPMI card to the chassis and system board Removal and Replacement Procedures 55 2 Remove the screws that secure the tray to the chassis and slide the tray with system board back up and out of the chassis Pull the IPMI card up to release it from the connector Fasten the screw that secures the IPMI card to the chassis and system board after removing the IPMI card Figure 38 Removing the IPMI card from the top system board To remove the IPMI optional card from the bottom system board 1 Loose the screw that secures the IPMI card to the chassis and system board Pull the IPMI card up to release it from the connector 3 Fasten the screw that secures the IPMI card to the chassis and system board after removing the IPMI card Figure 39 Removing the IPMI card from the bottom system board To install the IPMI card to the bottom system board 1 Unfasten the screw that secures system board to the chassis Removal and Replacement Procedures 56 2 Align the IPMI card with the open expansion slot and press the IPMI card straight down into the expansion connector on the system board 3 Fasten the black screw provided in kit to secure the IPMI card to the chassis and system board Figure 40 Installing the IPMI card to the bottom system board To install the IPMI card to the top system board 1 Unfasten the screws that secure
27. To remove the power supply 1 Press the wine colored handle 2 Slide the power supply out of the power supply bay Removal and Replacement Procedures 64 To replace the power supply 1 Align the power supply cage connector with the open slot of power supply 2 Slide the power supply into the power supply bay until it snaps into place System Fan The server has four system fans located on the chassis center wall The figure below identifies the system fans by their device number and shows their corresponding cable connections Removal and Replacement Procedures 65 Figure 57 System fan connection d 10 q Es d Device number Connector System fan 1 J on the power supply backplane System fan 2 J8 on the power supply backplane System fan 5 J7 on the power supply backplane System fan 6 J9 on the power supply backplane A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective To remove the system fan 1 Disconnect the fan cable from its corresponding board connector 2 Release the fan cable from the cable clip securing it to the chassis partition wall 3 Squeeze the two release tabs on the system fan together to release it from the chassis 4 Lift the system fan away from the chassis Removal and Replacement Procedures 66 Figure 58 Removing
28. ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pegas cujo reparo feito pelo cliente obrigat rio Se desejar que a
29. driver 6 Dedicated Management Port IPMI Optional 7 USB 2 0 ports 8 Power button of Node 4 9 Health LED button of Node 4 10 Serial port 11 VGA port 12 Power supply cable socket 1 13 Power supply cable socket 2 Connectors Switches and LEDs 71 System board components Figure 64 System board components Item Designator Description 1 J44 Top Serial Port Bottom VGA Port 2 CH Top Serial port A Bottom VGA port 3 SWA UID LED SW 4 CR6 Health LED 5 SW3 Power LED SW 6 J41 Top GbE LAN Port Bottom GbE LAN Port 7 J48 Top USB 2 0 Port Bottom USB 2 0 Port 8 J49 IPMI Port 9 CR1 CR9 Diagnostic LEDs 10 J32 SATA 1 Connector J9 SATA 2 Connector J18 SATA 3 Connector J19 SATA 4 Connector J22 SATA 5 Connector J25 SATA 6 Connector 11 XBTI Battery Connectors Switches and LEDs 72 Item Designator Description 12 J38 USB 2 0 Port 13 J10 J17 FB DIMM Slots 14 XU Processor 2 Socket 15 J36 Power Connector 16 J42 RPS Connector 17 J1 J8 FB DIMM Slots 18 XU2 Processor 1 Socket 19 J45 Protected RTC Jumper 20 J24 Riser Connector 21 J57 TPM Connector A CAUTION The TPM is not a customer removable part Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the sys
30. eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt e Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet e Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden
31. holes on the chassis should align with the system board 2 Fasten the six screws on the system board to secure the system board to the chassis Removal and Replacement Procedures 62 Figure 51 Installing the bottom system board ill i am Ta To replace the top system board 1 Put the system board in the tray The six screw holes on the tray should align with the system board 2 Fasten the six screws on the system board to secure the system board to the tray Fi ure 52 Fastening the system board to the tra 3 Put the tray with system board into the chassis 4 Fasten the screws to on the rear IO and side of the tray to secure the tray to the chassis Removal and Replacement Procedures 63 Figure 53 Installing the tray with system board into the chassis Power Supply Unit PSU Located on the rear panel of the server power supply is a standard auto ranging 1200 watt PSU with PFC power factor correction function Fiqure 54 Power supply unit A WARNING Take note of the following reminders to reduce the risk of personal injury from electric shock hazards and or damage to the equipment e Installation of power supply units should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels e DO NOT open the power supply unit There are no serviceable parts inside it
32. muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeharigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Gem f den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Customer self repair 8 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Custom
33. not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server A WARNING To reduce the risk of personal ry from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage A CAUTION The following rack mount instructions shall be paid attention to e Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised e Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading e Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits m
34. o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 23 Mandatory HP Optional HP No HP HP HP
35. quality improvement calls may be recorded or monitored O If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website at http www hp com e Outside North America call the nearest HP Technical Support Phone Center For telephone numbers for worldwide Technical Support Centers refer to the HP website at http www hp com Before You Contact HP Be sure to have the following information available before you call HP Technical support registration number if applicable Product serial number Product model name and number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level Illustrated parts catalog 25 Removal and Replacement Procedures This chapter provides subassembly module level removal and replacement procedures for the HP Proliant DL170h G server NOTE This chapter mainly illustrates the removal and replacement procedures on the basis of the server with 8 HDD because most of the procedures between servers of 8 HDD and 12 HDD are the same Review the specifications of a new component before installing it to make sure it is compatible with the server When you integrate new components into the system record its model and serial number and any other pertinent information for future reference After completing any removal or replacement procedure run the diagnos
36. the system board to the tray 2 Align the IPMI card with the open expansion slot and press the IPMI card straight down into the expansion connector on the system board 3 Fasten the black screw provided in kit to secure the IPMI card to the tray and system board 4 Install the tray with system board into the chassis secure the tray to the chassis Figure 41 Installing the IPMI card to the top system board To remove the PCle riser card 1 Remove the two screws securing the riser card to the chassis 2 Pull the riser card up and away from the main board Removal and Replacement Procedures 57 Figure 42 Removing the PCle riser card To install the PCle riser card 1 Align the riser card slot to the connector on the main board and then push the card into the connector 2 Install and tighten the two screws that secure the riser card to the chassis Figure 43 Installing PCle riser card To remove the PCle card 1 Remove the screw that secures the PCle card Open the PCle latch Pull the PCle card back and away from the PCle riser card Slide the PCle bracket across the chassis Close the PCle latch ue H Removal and Replacement Procedures 58 Figure 44 Removing the PCle card To instal
37. 00 ft min 457 m min Altitude 30 000 ft 9144 m Maximum allowable altitude change rate is 1500 Non operating ft min 457 m min Acoustic noise Listed are the declared A Weighted sound power levels LWAd and declared average bystander position A Weighted sound pressure levels LpAm when the product is operating in a 23 C ambient environment Noise emissions were measured in accordance with ISO 7779 ECMA 74 and declared in accordance with ISO 9296 ECMA 109 Idle LWAd 7 7 LpAm 52 36dBA Operating LWAd 7 7 LpAm 52 60dBA Emissions classification EMC FCC Class A rating Normative standards CISPR 22 EN55022 EN55024 FCC CFR 47 Pt 15 ICES 003 CNS13438 GB9254 K22 K24 EN 61000 3 2 EN 61000 3 3 EN 60950 1 IEC 60950 1 Table 16 HotPlug Power Supply Specifications Item Description Dimensions H x W x D 38 48 mm x 86 36 mm x 190 52 mm Weight approximate 1 1 kg Input requirements 90 to 140 VAC Rated line voltage per power supply 180 to 264 VAC Rated input frequency 47 to 63 Hz Rated input current 7 31A at 115VAC 3 6A at 230VAC BTU rating N A Rated input power 855W at 100 VAC 840 72W at 200 VAC Operational Input Voltage Range 90 VAC to 264 VAC full range Vrms Physical and Operating Specifications 93 NOTE Power Specifications To review typical system power ratings use the Power Calculator which is available via the online tool located at URL http h30099 www3 hp c
38. 1 J3 SATA cable SATA connector 2 J4 SATA cable SATA connector 3 J5 SATA cable SATA connector 4 J SATA cable SATA connector 5 J9 SATA cable SATA connector 6 J10 SATA cable SATA connector 7 J11 SATA cable SATA connector 8 J12 SGPIO cable SGPIO connector J7 SGPIO cable SGPIO connector JI Removal and Replacement Procedures 33 Table 5 8LFF HDD BP Cable connection Cable To System Board Designator SGPIO cable SGPIO connector J2 SGPIO cable SGPIO connector J8 Table 6 8SFF HDD BP cable connection Cable To System Board Designator X4 Mini SAS cable Mini SAS connector yl X4 Mini SAS cable Mini SAS connector J2 I2C cable 12C connector J13 I2C cable I2C connector J23 Hard Drives The drive bays on the front panel can accommodate up to 8 hard drives You can install 8 SAS hard drives or SATA hard drives into the server Figure 4 Hard drive bays configuration Item Description A1 SAS SATA Hard Drive 2 A2 SAS SATA Hard Drive 3 C1 SAS SATA Hard Drive 4 C2 SAS SATA Hard Drive 5 B1 SAS SATA Hard Drive Removal and Replacement Procedures 34 Item Description 6 B2 SAS SATA Hard Drive 7 D1 SAS SATA Hard Drive 8 D2 SAS SATA Hard Drive To install a hard drive 1 Pull the hard drive shield out of the chassis Figure 5 Removing the hard drive blank iy IMPORTANT Do not discard the hard drive blank If the drive is removed in the f
39. 36658 001 Optional Power UID Control Panel Left 536666 001 Optional Power UID Control Panel Right 536667 001 12 Cable Front I O 570020 001 Mandatory NOTE Front MO cable is required when replacing the Power UID Control Panel Left and or Power UID Control Panel Right Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Optional Facultatif Pi amp ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l inter
40. Be sure that the power LED indicator is turned off and that the fan noise has stopped Disconnect all external peripheral devices from the server System Covers The top cover is detachable You need to remove the top cover before you can remove or replace a server component Top Cover To remove the top cover Removal and Replacement Procedures 29 1 Unlock the button on the top cover using the T10 T15 wrench on the rear panel 2 Pull up the latch in the open up position Slide the cover approximately 1 25 cm 0 5 in toward the rear of the unit and then lift the cover to detach it from the chassis 4 Lift the top cover away from the chassis Figure 1 Removing the top cover To reinstall the top cover 1 Place the latch in the open position Insert the bottom tabs of the top cover into the matching slots in the server chassis Align the top cover to the chassis and then slide it towards the front panel to position it into place Press down the latch Lock the cover in place with the T10 T15 wrench Removal and Replacement Procedures 30 Fi ure 2 Reinstalling the top cover Drives The server supports 8 drive bays for 3 5 inch hard disk drives Cable Management Always follow good cable management practices when working inside the computer Keep cables away from major heat sources like the heat sink Do not jam cables on top of expansion cards or memory modules Printed circuit cards are not design
41. Description Connectors Switches and LEDs 75 Table 9 Hard drive activity LED indicator status ltem LED indicator Status Description Drive activity LED Forced off override e The drive is not a member of any RAID volumes or indicator drive activity output the drive is configured but is in a replacement or failed state for at least one volume that it is a member of or the drive is a spare drive that is inactive or has been activated but has not been rebuilt e The drive is not rebuilding e The drive is not a member of a volume undergoing capacity expansion or RAID migration Solid green e The drive is a member of a RAID volume e The drive is not an inactive spare drive e The drive is not in a replacement or failed state for any volumes that it is a member of e The drive is not currently performing any I O activity Flashing green during a e The drive is currently performing an I O activity drive activity if command is outstanding continually the indicator is forced to flash at 4 Hz 50 duty cycle e The drive is not rebuilding The drive is a member of a RAID volume The drive is not in a replacement or failed state for any volumes that it is a member of drive is online instead of solid off e The drive is not a member of a volume undergoing capacity expansion or RAID migration Flashing green 1 Hz e The drive is rebuilding 5076 duty cycle NW e The drive is a member of a volume u
42. HP ProLiant DL170h G6 Server Maintenance and Service Guide AA Part number 531483 004 Fourth Edition March 2011 Legal notices Copyright 2010 2011 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Intel Xeon and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Contents ai 5 Parts only warranty service Ne 5 A PR 16 Mechanical components as pao cn 16 System components of an 8HDD server iii 20 HP Contact Information er ee 25 Before You Contact HP 25 Removal ana Replacement Procedures an un ea 26 Hardware Configuration Tools 26 Hardware Configuration Information sn 26 Electrostatic Discharge Information ae 26 Pre Installation Procedure cauce ee RI ie ae HIN HERI geet UR RA KIA UR ERA SS UA RR NIA HEURE Nu MUR HA ERU RR SEA SA URS ATA 27 Post installation NSR RSS ee ee renna 27 Server Warnings and Cautions ee 27 Symbols on Equipment ee 28 Powering Down the SSP id IRINA ande dan nakende dad ai aaa 29 SV 29 cec 29 Bye
43. NIC Port 1 PXE Use this screen to configure the embedded NIC Port 1 PXE boot option The default value is enabled e Embedded NIC Port 2 PXE Use this screen to configure the embedded NIC Port 2 PXE boot option The default value is Disabled e Embedded NIC Port 1 Control Use this screen to enable or disable the embedded NIC1 Port Diagnostic tools and Setup Utilities 85 Exit Menu Figure 76 Exit menu of the BIOS setup utili ROM based Setup Utility Save Changes and Exit Use this menu to save changes or discard changes When you save and exit the server reboots Save Changes and Exit Save the changes you have made and exit the BIOS Setup Utility You can also press F10 key e Discard Changes and Exit Exit the BIOS Setup Utility without saving the changes you have made You can also press Esc key e Discard Changes Discard any changes you have made You can also press F7 key e Load Optimal Defaults Load the factory default values for all items You can also press F9 key BIOS Update Perform the steps below to update BIOS 1 Download the Smart Component SPxxxxx exe to a directory on your hard drive 2 Execute SPxxxxx exe and followed with direction to complete the steps ProLiant Flash Update interface will appear 3 Select items which need to execute Create a bootable ROMPoq diskette Create a bootable ROMPaq USB Key Create a bootable ROMPaq CD ROMPaq Diskette Flat Fil
44. al Intel Xeon X5550 2 66 GHz 8M 95W 490070 001 Optional Intel Xeon X5560 2 8GHz 8M 95W 490069 001 Optional Intel Xeon E5540 2 53 GHz 8M 80W 49007 1 001 Optional Intel Xeon E5520 2 26 GHz 8M 80W 490073 001 Optional Intel Xeon L5506 2 13 GHz 4M 60W 513597 001 Optional Intel Xeon 15520 2 26 GHz 8M 60W 504584 001 Optional Intel Xeon E5504 2 0 GHz 4M 80W 490074 001 Optional Intel Xeon E5506 2 13 GHz 4M 80W 506013 001 Optional Intel Xeon L5530 2 4 GHz 8M 60W 536584 001 Optional Intel Xeon E5530 2 4 GHz 8M 80W 536894 001 Optional Intel Xeon L5630 4c 2 13 GHz 12M 40W 594891 001 Optional Intel Xeon E5640 4c 2 66 GHz 12M 80W 594885 001 Optional Intel Xeon X5670 6c 2 93 GHz 12M 95W 594882 001 Optional 6 Processor Heat Sink 538819 001 Optional 7 System Board Intel Xeon 5500 Series 538471 001 Optional System Board Intel Xeon 5600 Series 608864 001 8 Riser card LP PCle x16 536654 001 Optional Riser card PCle 2 slots x16 x8 536655 001 Optional Riser card PCle 3 slots x8 536656 001 Optional Riser card PCle 3 slots x16 and 2 x4 536657 001 Optional 9 IPMI Card optional 536668 001 Mandatory 10 Power Backplane Assy 536664 001 Optional 11 1200 W Power Supply 498152 001 Mandatory 1200 W Power Supply PHB 579229 001 Mandatory 750 W Power Supply 511778 001 Mandatory Illustrated parts catalog 21 ltem Description Spare Part Number Customer Self Repair 460 W Power Supply 511777 001 Mandatory Fan Control Board 5
45. alue or display a submenu screen Displays more option for items marked with gt Esc you press this key e Onone of the primary menu screens the Exit menu displays e Ona submenu screen the previous screen displays e When you are making selections from a pop up menu the pop up closes without making a selection Fl To bring up the General Help window The General Help window describes other Setup navigation keys that are not displayed on the legend bar F2 F3 To change BIOS Setup Utility screen colours F7 Discard any changes you have made lt Page Up gt and lt Page Down gt Moves the cursor to the first last item each menu the item will be display highlight lt Home gt and Moves the cursor to the first last item each menu the item will be display highlight lt End gt F9 To load default system values F10 To save changes and close the Setup Utility Diagnostic tools and Setup Utilities 79 Figure 68 Setup utility general help screen ROM based Setup Utility General Help e Select Screen H Select Item Change Option Field Enter Go to Sub Screen PGDN Next Page PGUP Previous Page HOME Go to Top of Screen END Go to Botton of Screen F2 F3 Change Colors F Discard Changes F8 Load Failsafe Defaults F9 Load Optimal Defaults F10 Save and Exit ESC Exit Press F1 to get the general help message box Setup Utility Menu Bar The BIOS Setup Utility pr
46. ant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer self repair 9 Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen e Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht e Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor e
47. autions listed previously in this chapter when handling a server component E IMPORTANT To streamline the configuration process read through the entire installation removal procedure first and make sure you understand them before you begin Post installation instructions Observe the following items after installing or removing a server component 1 Be sure all components are installed according to the described step by step instructions Reinstall the rear cage air baffle peripherals and system cables that you have removed Reinstall the top cover Reinstall server into rack Connect all external cables and the AC power cord to the system peli qu INN Press the power button on the front panel to turn on the server NOTE The HP ProLiant DL170h G6 server supports up to 2 1200 W power supply units but 1 power supply only supports 2 Nodes of the sever and 2 power supply supports 4 Nodes of the sever Server Warnings and Cautions Before installing a server be sure that you understand the following warnings and cautions Removal and Replacement Procedures 27 WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do
48. controllers Intel ICH10R Embedded video controller ServerEngines VGA core integrated into Pilot Il MO subsystem e PCIE x24 links slot For e X16PCIE 1U riser e X16 x4 x4 2U riser e X8 x8 x8 2U riser e X16 x8 2U riser Memory Six REG DDR3 800 1066 1333 MHz DIMM slots with ECC Support RDIMM and UDIMM Default media storage SAS SATA hard drive Optional media storage e Eight bays hot plug LFF HDD cage for SAS or SATA drives e Twelve bays hot plug LFF HDD cage for SAS or SATA drives Custom e Sixteen bays hot plug SFF HDD cage for SAS or SATA drives e 24 bays hot plug SFF HDD cage for SAS or SATA drives Custom MO ports USB 2 0 ports two rearmounted ports one internal connector on the system board video port serial port and two GbE port Physical and Operating Specifications 91 Table 13 Hardware Specifications Item Components Status LED indicators e Power system health status Front panel e UID status e NIC activity e LAN activity e LAN link status e Power system health status e UID status Rear Panel Ren Bean e Auxiliary power indicators Power Supply unit PSU 1200W Redundant power supply Thermal solution Four 80mm system fans Table 14 Physical Dimensions Item Description System board platform ATX Advanced Technology Extended System board dimension 17 935 x6 5 Dimensions H x W x D 3 44 x 17 64 x 28 91 in 8 74 x 44 81 x 73 43 c
49. ct op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp nl services servicepartners Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Customer self repair 10 Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma peca CSR a peca de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR e Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o e Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cl
50. e 000h Timer Error Description Corrective Action Indicates an error while programming the count register of channel 2 of the 8254 timer This may indicate a problem with system hardware Requires repair of the system board 003h CMOS Battery Low CMOS Battery is low This message usually indicates that the CMOS battery needs to be replaced It could also appear when the users intentionally discharge the CMOS battery 004h CMOS Settings Wrong CMOS settings are invalid This error can be resolved by using F9 to load optimal default in the Setup Utility 00Ah KBC BAT Test failed Bat test on keyboard controller failed OOEh A Drive Error The A drive could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure floppy devices in POST OOFh B Drive Error The B drive could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure floppy devices in POST 010h Floppy Controller Failure The floppy controller initialized failed the devices could not use normally 012h CMOS Date Time Not Set The CMOS date and or time are invalid This error can be resolved by readjusting the system time in the Setup Utility 048h Password check failed Password is incorrect after retried a few times Users might need to reset the password 04Ch
51. e difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi ll componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pue includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer self repair 7 Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe
52. e reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Servico de garantia apenas para pecas A garantia limitada da HP pode incluir um servico de garantia apenas para pecas Segundo os termos do servico de garantia apenas para pecas a HP fornece as pecas de reposic o sem cobrar nenhuma taxa No caso desse servi o a substitui o de pe as CSR obrigat ria Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Customer self repair 11 HP CSR CSR HP HP HP HP CSR 2 HP
53. echnet 2Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la su
54. ed to withstand excessive pressure Keep cables clear of sliding or moveable parts to prevent cutting or crimping When folding a flat ribbon cable never fold to a sharp crease Sharp creases may damage the wires Some flat ribbon cables come pre folded Never change the folds on these cables Do not sharply bend any cable A sharp bend can break the internal wires Never bend a SATA data cable tighter than a 30 mm 1 18 in radius Never crease a SATA data cable Do not rely on components like the drive cage power supply or system cover to push cables down into the chassis Removing power supply cables from the system board connectors J36 follow below steps 1 2 Squeeze on the top of the retaining latch attached to the cable end of the connector Grasp the cable end of the connector and pull it straight up IN CAUTION Always pull the connector NEVER pull on the cable Pulling on the cable could damage the cable and result in a failed power supply Removal and Replacement Procedures 31 Figure 3 Unplugaing power cables Cable Connections The following table provides information about switching power supply cable connector labels Table 1 Power BP Cable connections Cable To Cable Designator Main power cable Node 12 pin power connector J36 RPS cable System board Power Supply J42 Management Interface connector The following table provides the system board designators that various cables plug into F
55. efore POST is completed you will need to restart the server The first page displayed is the Main menu showing the Setup Utility menu bar Use the left lt and right gt gt arrow keys to move between selections on the menu bar Use the up 1 and down N arrow keys to select items within a menu Diagnostic tools and Setup Utilities 78 Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility Table 11 lists these legend keys and their respective functions Table 11 Setup Utility Navigation Keys Key and gt Function To move between selections on the menu bar and Y To move the cursor to the field you want The currently selected field is highlighted The right side of each menu screen displays a field help panel ltem Specific Help panel This panel displays the help text for the currently selected field It updates as you move the cursor to each field lt gt lt gt To select a valve for the currently selected field only if it is user configurable A parameter that is enclosed in square brackets is user configurable Grayed out parameters are not user configurable for one of the following reasons e The field valve is auto configured or auto detected e The field value is informational only e The field is password protected Enter To select a field v
56. ented correctly Align the processor installation tool with the socket and then install the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED Figure 26 Installing the processor A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board e Never install or remove a processor without using the processor installation tool e Do not touch the processor socket contacts e Do not tilt or slide the processor when lowering the processor into the socket 3 Press and hold the tabs on the processor installation tool to separate it from the processor and then remove the tool Removal and Replacement Procedures 49 Figure 27 Removing the processor installation tool 4 Close the processor socket retaining bracket and the processor locking lever A CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement Figure 28 Closing the processor socket retaining bracket A CAUTION To allow heat sink to draw as much heat as possible from the processor base there must be good contact between the heat sink base and the top of the processor To ensure good contact you must apply thermal interface material Removal and Replacement Procedures 50 To apply the thermal grease com
57. er Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los c
58. es Create a label for the ROMPaq diskette Network ROM Flashing Capabilities 4 Reboot DL170h G6 Server with one of the above bootable devices and make sure the BIOS setting allows booting from the USB disk o O 6 5 Follow the onscreen instructions to finish the flashing of the BIOS Diagnostic tools and Setup Utilities 86 Clear CMOS You may need to clear the Setup configuration values CMOS if the configuration has been corrupted or if incorrect settings made in the Setup Utility have caused error messages to be unreadable To clear CMOS 1 Perform the Pre Installation Procedure 2 f necessary remove any accessory boards or cables that prevent access to the system configuration switch Locate the system configuration button SW2 on the system board Press the button AC power must not be connected Perform the Post installation instructions During POST press F10 to access the Setup Utility Load setup defaults by pressing F9 Set time date and other system values I d DOPO Ge MP e ipe Press F10 to close the Setup Utility NOTE Clearing CMOS restore all system configurations and password default settings Power on Self Test POST Before you can use a server all devices must be tested and initialized and the operating system must be bootstrapped to the memory This is referred to as Power on Self Test or POST POST is a series of diagnostic tests that checks firmware and hardware components
59. eturned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Customer self repair 5 R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e
60. fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Customer self repair 6 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi
61. happens to the server Please refer to SEL for details Off The server is system off without A C power Power system health LED Steady green The server is operating normally indicator for Node 2 Steady Amber The server is system off or in hibernation with A C power Steady red Critical event happens to the server Please refer to SEL for details Off The server is system off without A C power Power system health LED Steady green The server is operating normally indicator for Node 3 Connectors Switches and LEDs 74 Table 8 Power system health LED indicator status Component Status Description Steady Amber The server is system off or in hibernation with A C power Steady red Critical event happens to the server Please refer to SEL for details Off The server is system off without A C power Power system health LED Steady green The server is operating normally indicator for Node 4 Steady Amber The server is system off or in hibernation with A C power Steady red Critical event happens to the server Please refer to SEL for details Off The server is system off without A C power Hard drive activity LED indicator The status of hard drives installed in the server is indicated by the drive activity LED indicator located on the front panel of the server Figure 66 Drive activity LED indicator Table 9 Hard drive activity LED indicator status ltem LED indicator Status
62. his message and system will shutdown in minutes 607h System Fan 4 Missing If system fan4 is not installed or failed system will announce this message and system will shutdown in minutes 608h Fan Solution Not Sufficient Critical Failure Detected System Shutting Down in xx seconds If one or more fan are missing this message will appear with system fan x missing together 609h Temperature Violation Detected Waiting 5 minutes for system to cool Press ESC Key to resume booting without waiting for the system to cool Warning Pressing ESC is NOT recommended as system may shutdown unexpectedly Recheck Temperature in xxx seconds If system detects one or more temperature sensor over heat this message will appear 611h System Event Log full If system can not store any more event log this will appear at post 612h Power Supply Failure or Power Supply Unplugged When two power supplies installed if one of the power cable is not connected or one of the power is failed this will appear POST Related Troubleshooting Perform the following procedures when POST fails to run displays error messages or emits beep codes If the POST failure is during a routine boot up check the following e All external cables and power cables should be firmly plugged in The power outlet to the server should be connected and works correctly The server and monitor are both turned on
63. iente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa d
64. ight have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Symbols on Equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions N Li This symbol indicates the presence of hazardous energy circuits or electric shock a hazards Refer all servicing to qualified personnel To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel T K This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason To reduce the risk of injury from electric shock hazards do not open this enclosure Removal and Replacement Procedures 28 N Va This symbol on an RJ 45 receptacle indicates a network interface connection To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle AN This symbol indicates the presence of a hot surface or hot component If this surface is e contacted the potential for injury e
65. l the PCle card Open the PCle latch Remove PCle card or blank Close PCle latch 1 2 3 Push the PCle card into riser card connector 4 5 Install the screw Figure 45 Installing the PCle card System Battery The server uses nonvolatile memory that requires 4 batteries to retain system information when power is removed This 3 volt lithium coin cell battery is located on the system board Removal and Replacement Procedures 59 Figure 46 System battery location A WARNING Note the following reminders when replacing the system battery e Replace the battery with the same type as the battery recommended by HP Use of another battery may present a risk of fire or explosion e A risk of fire and chemical burn exists if the battery is not handled properly Do not disassemble crush puncture or short external contacts or expose the battery to temperatures higher than 60 C 140 F e Do not dispose of used battery in water or fire Dispose of used batteries according to manvfacturer s instructions A CAUTION Loss of BIOS settings occurs when the battery is removed You must reconfigure BIOS settings whenever you replace the battery NOTE If the server no longer automatically displays the correct date and time you may need to replace the system battery Under normal usage battery life is five to ten years To replace the system battery
66. lips securing the module 2 Gently pull the memory module upward to remove it from the slot Removal and Replacement Procedures 53 Figure 34 Removing a memory module A CAUTION Place the memory module on a static dissipating work surface or inside of an anti static bag To install a memory module 1 Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press the module fully into the slot 2 Firmly press the holding clips inward to secure the memory module in place Figure 35 Installing a memory module A CAUTION The memory slots are structured to ensure proper installation If you insert a memory module but it does not fit easily into the slot you may have inserted it incorrectly Double check the orientation of the module and reinsert If the holding clips do not close the module is not inserted correctly NOTE The ProLiant DL17Oh G server supports up to 64 memory modules Install them in the DIMM slots starting from the DIMM 1 slot Removal and Replacement Procedures 54 PCI Expansion Cards System Board PCI Expansion Slots There is one X 24 PCle G2 Riser slot on the system boards Figure 36 System board PCI expansion slot on each Node ltem Component Component Function Designator 1 PCle slot PCle slot Supports X16 PCle Riser Cards Figure 37 PCle riser card slot location e Single Slot PCle riser card x16 slot
67. m with bezel Server weight approximate Maximum all hard drives power supplies and processors installed 82 00 lb 37 19 kg Minimum one hard drive power supply and processor installed 40 00 Ib 18 14 kg Table 15 Environmental Specifications ltem Description Thermal output maximum operating 392 W hr System inlet temperature 50 to 95 F 10 to 35 C at sea level with an altitude derating of Operating 1 8 F per every 1000 ft 1 0 C per every 305 m above sea level to a maximum of 10 000 ft 3050 m no direct sustained sunlight Maximum rate of change is 18 F hr 10 C hr The upper limit may be limited by the type and number of options installed System performance may be reduced if operating with a fan fault or above 86 F 30 C System inlet temperature 40 to 140 F 40 to 60 C Non operating Maximum rate of change is 36 F hr 20 C hr Relative humidity non condensing 10 to 85 relative humidity Rh 82 4 F 28 C maximum wet bulb Operating temperature non condensing Physical and Operating Specifications 92 Table 15 Environmental Specifications Item Description Relative humidity non condensing 10 to 95 relative humidity Rh 101 7 F 38 7 C maximum wet Non operating bulb temperature non condensing Altitude 10 000 ft 3050 m This value may be limited by the type and number Operating of options installed Maximum allowable altitude change rate is 15
68. n this chapter for detailed procedures Removal and Replacement Procedures 38 2 Fi Remove the top cover Remove the backplane a Remove all cables b Remove the two screws that secure the backplane to the hard drive cage c Pull the backplane out to release it from the hard drive cage ure 11 Removing the backplane To install the backplane Orient the backplane so that the three notches on the board align with the three hooks on the drive cage and press the board down until it clicks into place Secure the backplane with two screws Install all cables Removal and Replacement Procedures 39 Fi ure 12 Installing the backplane Front I O Cable Routing To remove the HDD cage 1 Loosen the screws that secured HDD cage to the tray 2 Pull the HDD cage out to separate HDD cage from the tray To remove the Front 1 0 cable NOTE Perform below procedures for both left and right front MO cable removal 1 Remove the Mylar for front I O cable removing 2 loosen the screws to release the front I O bezel 3 Remove the front I O bezel together with the front I O cable Removal and Replacement Procedures 40 4 Pull out the front MO PCB from the front I O bezel 5 Remove the front I O cable Figure 14 Removing the Front I O cable o as To install the Front 1 0 cable NOTE Perform below procedures for both left and right front I O cable installation 1 Remove the BBWC cage fr
69. ndergoing override drive activity capacity expansion or RAID migration output 2 Drive Online Error Off e The drive is not in a failed state LED indicator e The drive is not selected unit identification Solid blue e The drive is not in a failed state e The drive is selected unit identification Solid amber e The drive is in a failed state e The drive is not selected Flashing amber 1 Hz e The drive is in a predictive failure state 50 duty cycle e The drive is not in a failed state e The drive is not selected Flashing amber blue amp The drive is in a failed or predictive failure state 1 Hz 50 duty cycle The drive is selected Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity Connectors Switches and LEDs 76 Figure 67 LAN LED indicator locations COCO ROO pm en ame E a Table 10 LAN LED indicator states ltem Component Status Description 1 LAN activity status LED indicator Flashing green Ongoing network data activity Off No network data activity or no connection 2 LAN network speed LED Steady green The LAN connection is using a CbE link indicator Steady amber The LAN connection is using 10Mbps 100 Mbps link Off No connection Connectors Switches and LEDs 77 Diagnostic tools and Setup Utilities This chapter provides an overview of the Power on Self
70. nimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be r
71. o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR e Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio e Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore e offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del component
72. ocessor it is critical that you apply more thermal interface material to the integrated heat spreader on the processor to ensure proper thermal bonding between the processor and the heat sink Removal and Replacement Procedures 45 To remove a processor 1 Open the processor locking lever and the processor socket retaining bracket Figure 22 Opening the processor socket retaining bracket 2 Using the processor removal tool remove the processor from the system board a line up the processor tool ensuring the locking lever graphic on the tool is correctly oriented b Press in on the plastic tabs and then place the tool on the processor c Release the tabs and then carefully lift the processor and tool straight up Removal and Replacement Procedures 46 Figure 23 Removing the processor 3 Carefully rotate the tool and then push in and release the tabs to secure the processor in the tool Figure 24 Securing the processor A CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area Removal and Replacement Procedures 47 To install the new processor 1 Carefully insert the processor into the processor installation tool Handle the processor by the edges only and do not touch the bottom of the processor especially the contact area Figure 25 Inserting the processor Removal and Replacement Procedures 48 2 Be sure the tool is ori
73. om configurator calc Power 20Calculator 620Catalog xls Click on the system of interest Example xxxxxx Follow the instructions of the next screens Physical and Operating Specifications 94 Index A AC power power down procedures 29 air baffle installing 52 removing 44 B back plane 37 installing 39 removing 38 Back plane spare part number 20 Baffle Kit 1U R L spare part number 16 Baffle Kit 2U R L spare part number 16 battery replacement warnings 60 BIOS Setup Utility accessing 78 additional navigation keys 79 menu bar 78 BIOS software Overview 78 bottom system board removing 62 bottom System board replacing 62 C cable management 31 Cable SATA spare part number 20 CSR customer self repair 5 customer self repair CSR 5 D Diagnostic tools and Setup Utilities BIOS Setup Utility 78 BIOS software 78 BIOS update 86 clear CMOS 87 POST 87 dimensions server 92 drives back plane 37 cable management 31 hard drives 34 Drives cable connections 32 E electric shock symbol 28 warning 27 F Front I O cable installing 41 removing 40 front I O cable routing 40 front panel components 68 H hard drive installing 35 removing 36 Hard drive dummy spare part number 16 hardware configuration hard drives 34 memory 52 PCI expansion cards 55 power supply unit 64 processor 43 references 26 system battery 59 system fan 65 top cover
74. om the tray for cable routing NOTE BBWC cage removal is required for gaining access to connectors on power supply backplane ure 15 Removing the BBWC cage from the tra Fi 2 Install the front I O cable to the front I O PCB Install the front I O PCB to the front I O bezel Align the front I O bezel to the tray and routing the front I O cable through the hole of the ear bracket Removal and Replacement Procedures 41 5 Fasten the screws 6 Paste the Mylar to cover the front I O cable Fi ure 16 Installing the Front I O cable 7 Connect the left right front I O cable to left right connector on power supply backplane Figure 17 Routing front I O cable to power supply backplane 5 lell 111 ISA To install the HDD cage 1 Align the HDD cage to the tray and installed 2 Fasten the screws Removal and Replacement Procedures 42 ure 18 Installing the HDD cage Fi System Board Configuration Processor HP ProLiant DL170h G6 Server with 4 Nodes supports eight processor operation With two processors installed each Node supports boot functions through the processor installed in processor socket 1 However if processor 1 fails the system automatically boots from processor 2 and provides a processor failure message The processor socket supports Quad Core Intel Nehalem 5500 Series processor and Intel Xeon 5600 Series processor A CAUTION It is recommended
75. omponentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de gar
76. on the system to ensure that the server is properly functioning This diagnostic function automatically runs each time the server is powered on These diagnostics which reside in the BIOS ROM isolate server related logic failures and indicate the board or component that you need to replace as indicated by the error messages Most server hardware failures will be accurately isolated during POST The number of tests displayed depends on the configuration of the server During POST you can e Press ESC to skip the HP logo and go to POST boot progress display system summary screen e Press F7 to display the Boot menu e Press F10 to access the Setup Utility e Press F12 to request a network boot PXE POST Error Indicators When POST detects a system failure it displays a POST error message Diagnostic tools and Setup Utilities 87 POST Errors Message Definition Whenever a non fatal error occurs during POST an error message describing the problem appears onscreen These error messages are displayed in normal video white text on black background and show the details of the error The following is an example of a POST error message 012 CMOS Date Time not set Table 12 Post Error Messages lists the most common POST error messages with corresponding troubleshooting recommendation HP recommends that you correct the error even if the server appears to boot successfully Table 12 Post Error Messages Error Code Error Messag
77. or more detailed information about system board components see system board components Table 2 Node Cable connections Cable To System Board Designator Internal USB connector Node USB J38 SATA cable connector Node SATA J32 SATA cable connector Node SATA2 J9 SATA cable connector Node SATA3 J18 SATA cable connector Node SATA4 J19 SATA cable connector Node SATA5 J22 SATA cable connector Node SATA6 J25 SATA SGPIO cable Node SGPIO connector J39 Removal and Replacement Procedures 32 Table 3 Power BP Cable connections Cable To System Board Designator Right Front IO CABLE Power BP front IO connector lO 1 Left Front IO CABLE Power BP front IO connector 10 2 Fan connector 1 Fan 1 J Fan connector 2 Fan 2 J8 Fan connector 5 Fan 5 J7 Fan connector 6 Fan 6 J9 Table 4 Fan control board cable connection Cable To System Board Designator Right Front IO cable Power BP front IO connector J2 Left Front IO cable Power BP front IO connector JI Fan connector 1 Fan 1 J7 Fan connector 2 Fan 2 J Fan connector 5 Fan 5 J11 Fan connector 6 Fan 6 J10 RPS cable for Node 1 Power BP RPS connector J14 RPS cable for Node 2 Power BP RPS connector J4 RPS cable for Node 3 Power BP RPS connector J5 RPS cable for Node 4 Power BP RPS connector J3 Table 5 8LFF HDD BP Cable connection Cable To System Board Designator SATA cable SATA connector
78. ovides a menu bar with the menu selections The menu bar choices are described in the topics below Diagnostic tools and Setup Utilities 80 Main menu of BIOS setup utility 1 ROM ba Iti ROM based Setup Utility Boot Settings Configuration Use this menu to set the system time and date and configure of the following items View BIOS build date and version View CPU type CPU speed CPU physical count information View System memory size View System serial number View MAC address for the embedded NIC Set Server Asset Tag Set system time and date Diagnostic tools and Setup Utilities 81 e Set boot features O Enable or Disable POST Speed up O Enable or Disable Bootup Num Lock O Set restore on AC power loss options such as last state power off and power on o If BIOS displays an error message set POST F1 Prompt for selections such as delayed enabled or disabled Advanced Menu Figure 71 Advanced menu of the BIOS setup utility ROM based Setup Utility CPU Configuration A WARNING Incorrect settings may cause the server to malfunction To correct the settings press F9 key to restore the default settings e CPU Configuration Configure and view the current CPU configuration and settings e IDE Configuration Use this screen to select options for the IDE Configuration Settings e IO Device Configuration Configure the serial port settings of the server e ACPI Configuration Use this
79. pattern an X pattern when loosening and tightening the two spring loaded screws Do not over tighten the heat sink s spring loaded screws to prevent them from breaking off A maximum torque of 4 in lb is set for the system Removal and Replacement Procedures 51 Fi ure 30 Installing the heat sink To install the air baffle 1 Align the air baffle hooks with the holes on the chassis 2 Gently place in the air baffle Figure 31 Installing the ai baffle Memory HP ProLiant DL170h G6 server has sixty four DIMM slots that support up to 512 GB maximum system memory You must adhere to the following guidelines when adding or replacing memory modules e For 8P system both physical processors in each Node must be of the same type and speed e Use 800 1066 1333 MHz Registered Unbuffered ECC DDR3 Memory e Support DIMM 512 MB 1 GB 2 GB 4 GB 8 GB and 16 GB 192GB maximum capacity DDR3 Removal and Replacement Procedures 52 Figure 32 DIMM slots Figure 33 DIMM order 8A DIMM8 7D DIMM7 6G DIMM6 5B DIMMS AE DIMM4 3H DIMM3 2C DIMM2 1F DIMMI DIMMI IF DIMM2 2C DIMM3 3H DIMM4 4E DIMMS 5B DIMM6 6G DIMMZ 7D DIMM8 8A NOTE Before installing the memory remove the air baffle first for detailed procedure refer to the Processor section in this chapter To remove memory module 1 Completely open the holding c
80. pound 1 Use a clean cloth dipped in rubbing alcohol to clean the contact surface on the heat sink and on the new processor Wipe the contact surfaces several times to make sure that no particles or dust contaminants are evident 2 Apply all the grease to the top of the processor in the following pattern to insure even distribution Figure 29 Applying grease CAUTION HP recommends using Shin Etsu X 23 7783D thermal grease compound for your ProLiant server CAUTION Never touch the bottom of the processor any contaminant could prevent the mounting pads from making contact with the socket CAUTION Applying too much grease creates a gap between the contact surfaces significantly reducing the ability of the heat sink to draw out heat Installing the heat sink with excessive grease can also cause the grease to spread over the processor pins or the system board base which can cause electrical shorts that damage the system To install the heat sink CAUTION To prevent overheating or a possible system crash use only a heat sink model specified for the HP ProLiant DL170h G6 server 1 Put the heat sink frame on the CPU socket 2 Properly align the heat sink mounting pins to the system board mounting holes 3 Tighten the mounting pins clockwise to secure the heat sink connection to the system board CAUTION To prevent the heat sink from tilting to one side during installation and removal procedures use a diagonally opposite
81. quelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente
82. r 21 Power supply blank spare part number 16 Power supply cage spare part number 16 power supply unit See PSU Power system health LED indicator 74 Power On Self Test POST error indicators 87 POST related troubleshooting 89 recoverable POST errors 88 processor applying thermal grease 51 installing 48 removing 46 Processor heat sink Index 96 spare part number 21 processor socket specification 91 Processors spare part number 21 PSU removing 64 replacement warnings 64 replacing 65 type 92 R Rail kit left spare part number 16 Rail kit right spare part number 16 rear panel components 70 Riser card spare part number 21 S server dimensions rack 92 server warnings and cautions 27 storage controller 91 symbols on equipment 28 system battery replacing 60 system board dimensions 92 platform 92 System board spare part number 21 System board removing 61 System board replacing 62 System board components 72 System Board Configuration 43 System covers top cover 29 system fan removing 66 replacing 67 System fan spare part number 20 system LEDs See status LEDs system structure front panel 68 rear panel 70 system board components 72 System Unit specifications 91 T thermal solution 92 top cover reinstalling 30 removing 29 Top cover spare part number 16 top system board removing 61 top System board replacing 63 W warnings
83. screen to select options for the ACPI Configuration settings e IPMI Configuration Configure the Intelligent Platform Management Interface IPMI settings e USB Configuration Configure the USB settings of the server e Remote Access Configuration Select console redirection in the left frame of the screen to go to the sub menu for that item Console redirection Setup options are described in this section e PCI BUS Configuration Use this screen to select options for PCI Express Devices Power Configuration Use this screen to select options for the Power Configuration Diagnostic tools and Setup Utilities 82 2 IPMI configuration menu of the BIOS setup utili ROM based Setup Utility I X Hduanced nal Jancea n I f i gt Watch Dog Timer Reset Hardware Health Information SEL Configuration Configuration of the BMC System Event Log Serial Port Configuration Select to configure system serial ports LAN Configuration Select for LAN configuration Watchdog Configuration Select to configure POST Watchdog Timer Action and BMC Watchdog Time Out Hardware health information Select to get information about CPU temperature ambient temperature rear HDD Opt fan speed and system fan speed jure 73 Security menu of the BIOS setup utility 1 ROM based Setup Utility Change Admin Password Enter New Password EDS Diagnostic tools and Setup Utilities 83 Figure 74 Security menu of the BIOS set
84. stituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pecas cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n
85. tem compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider for a replacement system board and TPM board Jumpers Password and Chassis ID Password J50 and chassis ID J45 jumpers Table 7 describes the jumper settings Table 7 System configuration switch settings Jumper Status J50 1 2 password Reset J45 1 2 default setting 2 3 Clear CMOS LED Indicators This section contains illustration and descriptions of internal and external status LED indicators located on the e Front panel Rear panel These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server Connectors Switches and LEDs 73 Front panel LED indicators The front panel LED indicators allow constant monitoring of basic system functions while the server is operating Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel Figure 65 Power LED indicator location Table 8 Power system health LED indicator status Component Status Description Power system health LED Steady green The server is operating normally indicator for Node 1 Steady Amber The server is system off or in hibernation with A C power Steady red Critical event
86. the system fan To replace the system fan 1 Squeeze the two release tabs together 2 Insert the system fan into the fan bracket 3 Lock the cable clip to secure the cable on the chassis partition wall 4 Connect the fan cable to its corresponding board connector Figure 59 Installing the system fan LEE Removal and Replacement Procedures 67 Connectors Switches and LEDs This chapter contains illustrations and tables identifying and describing the connectors switches buttons and LED indicators located on the front panel rear panel system board and hard drives of the HP Proliant DL170h G Connectors and Components Front Panel Components Fi ure 60 Front panel components of a two Node system 8 LFF HDD cage with optional front power LED kit LH IB 6 E E Rs DI DN Item Description Power button of Node 2 Chassis UID LED Button Power button of Node 4 Health LED of Node 2 Health LED of Node 4 Thumbscrews for rack mounting Hard disk drive HDD activity LED Hard disk drive HDD location error LED Do oO ay ND Hard disk drive HDD bay Connectors Switches and LEDs 68 Figure 61 Front panel components of a four Node system 16 SFF HDD cage with two optional front power LED kit Item Description Power button of Node 1 Chassis UID LED Button
87. tics program to verify that all components operate properly NOTE The figures used in this chapter to illustrate procedural steps are labeled numerically i e 1 2 When these figures are used in substep items the alphabetically labeled instructions correspond to the numbered labels on the related figure i e label 1 corresponds to step a label 2 corresponds to step b etc The procedures described in this section assume that the server is out of the rack and is positioned on a flat stable surface Hardware Configuration Tools You need the following items for some procedures e T 10 T 15 wrench e Flatblade screwdriver The following references and software tools may also be used e HP Proliant DL17Oh Generation 6 Server Easy Setup CD e IPM Event Log e Diagnostics Software Hardware Configuration Information Electrostatic Discharge Information An electrostatic discharge ESD can damage static sensitive devices or microcircuit Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions e Transport products in static safe containers such as conductive tubes bags or boxes e Keep electrostatic sensitive parts in their containers until they arrive at static free stations e Cover workstations with approved static dissipating material Use a wrist strap connected to the work surface and properly grounded earthed tools and eq
88. to use processors of the same speeds or cache sizes to prevent possible server malfunction Removal and Replacement Procedures 43 Figure 19 Processor locations Item Description 1 Processor 1 2 Processor 2 A WARNING To reduce the risk of personal injury from hot surfaces allow the heat sink and the processor to cool before touching them NOTE Before installing the processor remove the air baffle To remove the air baffle 1 Gently rotate the air baffle up 2 Take the air baffle out from the chassis Removal and Replacement Procedures 44 Figure 20 Removing the air baffle pre To remove the heat sink A CAUTION To prevent the heat sink from tilting to one side during installation and removal procedures use a diagonally opposite pattern an X pattern when loosening and tightening the two spring loaded screws Do not over tighten the heat sink s spring loaded screws to prevent them from breaking off A maximum torque of 4 in lb is set for the system 1 Loosen the two mounting pins 2 Lift the heat sink away from the system board 3 Lift the heat sink frame away from the system board A CAUTION Place the heat sink down in an E position with the thermal patch facing upward Do not let the thermal patch touch the work surface ure 21 Removing the heat sink assembl Fi Z IMPORTANT If the heat sink has been removed for any reason on a previously installed pr
89. uipment e Keep work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing Removal and Replacement Procedures 26 e Make sure that you are always properly grounded earthed when touching a static sensitive component or assembly Avoid touching pins leads or circuitry e Always place drives with the Printed Circuit Board PCB assembly side down Use conductive field service tools Pre Installation Procedure Perform the steps below before you open the server or before you remove or replace any component A WARNING Failure to properly turn off the server before you open the server or before your start installing removing components may cause serious damage as well as bodily harm 1 Turn off the server and all the peripherals connected to it 2 Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause burns when parts are short circuited by metal objects such as tools or jewelry If necessary label each one to expedite reassembly Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages If server is installed in a rack remove server and place it on a flat surface Remove the top cover according to the instructions described in the System Covers section in this chapter 6 Remove the top middle cover according to the instructions described in the System Covers section in this chapter 7 Follow the ESD prec
90. up utility 2 ROM based Setup Utility Change Admin Password Confirm New Password SSS Use this menu to configure the following items e Administrator Password Display if an administrator password is Set or Not e Change Admin Password Allows you to access and change all settings in the Setup Utility The administrator password allows you to configure access for system users To set a new administrator password 1 In the Security screen select a set password field Change Admin Password and then press Enter Type a new password in the Enter New Password box The password may consist of up to six characters Alphanumeric characters A Z a z 0 9 are recommended to avoid system error Retype the password to verify the first entry and then press Enter Press F10 to close the Setup Utility After setting the password Setup automatically sets the password check to Setup Diagnostic tools and Setup Utilities 84 Boot Menu Figure 75 Boot menu of the BIOS setup utilit R M based Setup Utility Main Advanced Boot Security Exit Boot Device Priority v02 61 Copyright 1985 2006 American Megatrends Inc Use this menu to configure the boot settings e Boot Device Priority Use this screen to specify the order in which the system checks for a boot device e USB Device Boot Priority Use this screen to control the latest added USB Functions by setting the item to the desired value e Embedded
91. uture you must reinstall the hard drive blank to maintain proper system airflow 2 Install a hard drive a Push the hard drive assembly into the drive bay until it stops b Press the HDD carrier latch inward until it clicks Removal and Replacement Procedures 35 Figure 6 Installing the hard drive assembl To remove hard drive 1 Press the hard disk carrier button to release the ejector lever 2 Use the HDD carrier latch to pull the drive out of the cage Make sure to support the drive when pulling it out of the cage 3 Pull the hard drive assembly out of the drive bay Removal and Replacement Procedures 36 SAS SATA HDD Backplane Figure 8 Backplane connectors of server with 8 HDD component side Item Description Hard drive connectors 2 Screw holes 3 LED indicators Removal and Replacement Procedures 37 Figure 9 Backplane connectors of server with 8 HDD solder side Item Description 1 SATA SAS cable connector 2 Power cable connector 3 SGPIO cable connector 4 I2C connector A WARNING Ensure that the system is powered off and all power sources have been disconnected from the server Voltages are present at various locations within the server whenever an AC power source is connected This voltage is present even when the main power switch is in the off position To remove the backplane 1 Remove all drives out of the drive bays Refer to the Hard Drives sections i
92. vention peut ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Illustrated parts catalog 22 Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service ber
93. xists To reduce the risk of injury from a hot component allow the surface to cool before touching T 1 This symbol indicates that the component exceeds the recommended weight for one individual to handle safely weight1_kg o weight1 Ib To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system Powering Down the Server The server does not completely power down when the power button on the front panel is pressed The button toggles between On and Standby The standby position removes power from most electronics and the drives but some internal circuitry remains active To completely remove all power from the system disconnect all power cords from the server To power down the server 1 Shut down server as directed by the operating system documentation 2 Press the power button to toggle to Standby This places the server in standby mode changing the power LED indicator to amber In this mode the main power supply output is disabled Standby does not completely disable or remove power from the system Disconnect the AC power cord from the AC outlet and then from the server 4
94. xtra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem conta

HP ProLiant DL170h G6 Server Maintenance and Service Guide

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