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User Manual - Compuprint
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1. 25 FIG 19 REMOVING THE CUTTING 440 1 teteteteteteteteteteteieteteietetetese sies setete sessi se sese sese 26 20 DETAIL OF THE PAPER PATH IN THE PEEL OFF 5 5 eene nennen nnne renun 27 FIG 21 INSTALLED PEEL OFF SYSTEM eene hehehe hene hehehe tenere 28 FIG 22 DETAIL OF THE PAPER PATH IN THE REWINDER GUIDE 0 eene nene 29 23 THE AUTOMATIC 29 FIG 24 INSTALLING NIC 30 FIG 25 PAPER SENSOR ADJUSTMENT 0 hehehe hehehe nennen ttt etetett t e e e e ere ere ere ere 32 FIG 26 FRONT OF THE PRINTER WITH RIBBON PUSHED TO THE SIDE 1 1 rennen nennen n 35 FIG 27 FRONT OF THE PRINTER WITH THE PRINT HEAD BEING 0 35 FIG 26 CONTROEPANEE 2 56 6 aa aate hene LR o Poe dtu 16529 das bq FIG 30 STRUCTURE OF CONFIGURATION MENU eene trete e ere
2. FIG 31 STRUCTURE OF FILE 22222 2 1 1 21 717 2 9444 4 4 4 04 8 44 21 41 ns FIG 32 STRUCTURE ENABLING AND MODES MENU eee FIG 33 STRUCTURE OF PRINTER SETTINGS MENU Fic 34 STRUCTURE OF EMULATION PARAMETERS CDL MENU a FIG 35 STRUCTURE OF EMULATION PARAMETERS CZL FIG 36 STRUCTURE OF EMULATION PARAMETERS CPL MENU FIG 37 STRUCTURE OF DIAGNOSTIC 5 eevee RERO e ee EVER PESCE ERE VE VONT ea REOR FIG 38 STRUCTURE OF COMMUNICATION PARAMETERS MENU 00 FIG 39 STRUCTURE OF SERIAL INTERFACE MENU FIG 40 STRUCTURE OF NIC INTERFACE hehehe hehehe ans tenere nennt teneret 77 Compuprint 6314 6414 User Manual 9 INDEX OF TABLES TABLE T PUNCTION KEY FUNCTIONS 5 eet teet teh te eu ite ie eie Gb d etie eve eae dee 37 TABEE2 LBD EUNCTIONS nere hit score iet eee te ee i e Su Sh 37 TABLE 3 HOW TO CONFIGURE THE PRINTER TO DIR
3. Fig 11 Preliminary steps in loading label roll Insert the label roll 3 onto the corresponding roll shaft Move the label roll lock lever 4 to the vertical position Be careful not to block the movement of the label roll itself Then pass the free end of the label roll over the first media roller and under the second one on which the paper guide 7 is installed then between the two sides of the paper sensor see Fig 12 and finally under the print head group through the label output 12 20 Compuprint 6314 6414 User Manual Fig 12 Label roll insertion and detail of paper path sensor Move the print head lock lever 11 to the closed position 13 see Fig 13 Fig 13 Closing the print head assembly 21 Compuprint 6314 6414 User Manual Slide the paper guide 7 into the printer until it touches the edge of the labels without blocking their movement as shown in Fig 14 Fig 14 Detail of the paper guide Close the loading area 2 2 2 Loading Labels From Outside The Printer If the label roll does not meet specifications or if the labels are on a continuous form they are loaded from outside the 6314 6414 printer if a continuous form is used they are stacked and their free end is fed through the rear paper input slot see Fig 15 Fig 15 Rear paper input slot 22 Compuprint 6314 6414 User Manual For correct operation of the printer perform the
4. 3 6 7 Control Codes 3 7 Emulation Parameters CZL Menu 3 7 1 Set Format Prefix 3 7 2 Set Control Prefix 3 7 3 Set Delimiter Character 3 7 4 Resolution Mode 3 7 5 Label Length 3 7 6 Restore Unit Identifier 3 8 Emulation Parameters CPL Menu 3 8 1 X Y Starting Point 3 8 2 Error Report 3 9 Diagnostic Menu 3 9 1 Run Automatic Adjustment 3 9 2 Paper Sensor Mode 3 9 3 Paper Sensor Control 3 9 4 Run No Paper Calibration 3 9 5 Run Manual Adjustment 3 9 6 Run Automatic Present Sensor Calibration 3 9 7 Printhead Type Detected 3 9 8 Counters Menu Compuprint 6314 6414 User Manual 3 10 Communication Parameters Menu 64 3 11 Serial Interface 65 3 11 1 Baud Rate 65 3 11 2 Parity 65 3 11 3 Data Bits Number 66 3 11 4 Stop Bits Number 66 3 11 5 Xon Xoff Protoc Selection 66 3 12 NIC Interface 67 3 12 1 IP Assignment 68 3 12 2 IP Address 68 3 12 3 Subnet Mask 68 3 12 4 Gateway Address 68 3 12 5 Host Name 68 3 12 6 Workgroup Name 68 3 12 7 Enabling SMTP 68 3 12 8 Mail Server Address 69 3 12 9 Email Notification Address 69 3 12 10 Email Printer Address 69 3 12 11 Contact 69 3 12 12 Location 69 4 Troubleshooting 70 5 Printer Specifications 72 6 Conformity Declaration 75 6 1 EEC Regulations 75 6 2 FCC Part 15 Class A 75 7 Serial Port Wiring 76 8 Index Of Figures 77 9 Index Of Tables 78 Compupr
5. The messages on the display are in an incomprehensible language The wrong language has been selected Choose a correct language in the Configuration Menu Table 5 Troubleshooting If the problem persists contact your reseller and or CPG INTERNATIONAL technical assistance 71 Compuprint 6314 6414 User Manual 5 PRINTER SPECIFICATIONS TECHNICAL SPECIFICATIONS Printing type Direct thermal Thermal transfer Resolution 203 dpi or 300 dpi Maximum printing speed 10 ips at 203 dpi 8 ips at 300 dpi Flash memory 2 MB Ram memory 8 MB or 16 MB Data Flash 2Mb Maximum printing width 104 mm Maximum printing length w standard memory 584 mm at 203 dpi 254 mm at 300 dpi Maximum printing length w 16MB exp memory 2514 mm at 203 dpi or at 300 dpi Minimum size of dot 0 125 mm 8 dot mm or 0 0833 11 8 dot mm Label back up Yes Table 6 Technical specifications PHYSICAL SPECIFICATIONS Length 360 mm Width 270 mm Height 270 mm Weight net of packaging 11 Kg Noise level lt 70 db A Table 7 Physical specifications PHYSICAL OPERATING LIMITS Operating temperature From 4 C to 40 C 39 F to 104 F Storage temperature From 0 C to 49 C 32 F to 120 F Relative humidity operating Storage 20 85 non condensing 5 85 non condensing Electromagnetic rad
6. 31 Compuprint 6314 6414 User Manual Fig 25 Paper sensor adjustment knob Perform the TOF sensor Calibrate procedure described below whenever a different type of media sensing will be required Transmissive or Reflective when installing never before tried media or when the printer is experiencing loss of TOF position Loss of Top of Form is usually followed by a fault message on the LCD such as PAPER FAULT or PAPER OUT 2 4 3 Running The Calibrate Via The Menu Sequence Of Operations The printer is equipped with a paper sensor which is necessary for perfect alignment of the paper under the print head Sequence of operations necessary for a correct calibration To select what the paper sensor must be calibrate Transmissive Reflective Remove paper and Run No Paper Calibration Insert paper To move the paper sensor using the appropriate knob in a label zone where there aren t any printed logos or bar code etc Run Automatic Adjustment NOTE Run No Paper Calibration function is necessary only 1 at the first time we install the printer 2 when we update the firmware 3 when the printer come back from the repair center See the chapter 3 9 Diagnostic Menu for details 32 Compuprint 6314 6414 User Manual Calibration Calibration is enabled via the front panel by using the Enter key and navigating through the menu NOTE Verify that the media installed in the printer match
7. In Tear Off Strip mode labels are printed until the print buffer is empty and then the last label is positioned over the tear bar for removal When using Tear Off or Tear Off Strip media handling the user will need to tear the label downward against the tear bar Fig 16 Front tear off plate 25 Compuprint 6314 6414 User Manual 2 3 2 Label Peel Off Optional The printer can be set up to automatically peel labels off the backing liner and dispense them one at a time while rewinding the liner This configuration requires routing the liner through the rollers on the Peel Tear assembly and the use of the printer s internal rewinder Open the media cover Remove the tear bar assembly To install the label peel off system remove the two screws on the back of the tear bar assembly and tear blade by rotating the tear off plate Replace the cutting blade with the peel off system Fig 19 Removing the cutting blade Thread the liner over the peel bar and then through the slot of the front plate just below the platen roller and into the printer 26 Compuprint 6314 6414 User Manual Fig 20 Detail of the paper path in the peel off system Manually position the leading edge of the first label to just behind the peel bar of the Peel Tear assembly Thread the liner counterclockwise around the rewinder and insert the liner end into one of the slots in the rewinder Rotate the rewinder release lever
8. 2 4 3 Running Calibrate Via The Menu 32 2 5 Cleaning 34 2 5 1 General 34 2 5 2 Print Head 34 3 Configuring the printer 36 3 1 Control Panel 36 3 1 1 Function Keys And LEDs 37 3 2 Configuring The Printer 38 3 2 1 Overview 38 3 2 2 Menu Navigation 40 Compuprint 6314 6414 User Manual 3 2 3 Setting Printer Configuration Parameters 3 2 4 Moving Within The Configuration Menu 3 3 File Menu 3 3 1 Factory Reset Functions 3 3 2 Others Parameters 3 4 Enabling and Modes 3 4 1 Emulation Selection 3 4 2 Set Printer Mode 3 4 3 Paper Sensor Mode 3 4 4 Print Method Mode 3 4 5 Password Selection 3 4 6 Power Up Configuration 3 4 7 Closing Head Action 3 5 Printer Settings 3 5 1 Vertical Offset Adjustment 3 5 2 Backfeed Adjustment 3 5 3 Form Length Selection 3 5 4 Maximum Label Length Selection 3 5 5 Maximum Label Width Selection 3 5 6 Print Speed Selection 3 5 7 Slew Speed Selection 3 5 8 Backfeed Speed Selection 3 5 9 Print Head Heat Selection 3 5 10 Cut Cycle Selection 3 5 11 Paper Rewinder Torque 3 5 12 Ribbon Rewinder Torque 3 5 13 Horizontal Offset Adjustment 3 5 14 Set Time And Date 3 5 15 Override Print Parameters 3 6 Emulation Parameters CDL Menu 3 6 1 Vertical Offset 3 6 2 Backfeed Offset 3 6 3 Reference Offset 3 6 4 Row Offset 3 6 5 Column Offset 3 6 6 Select Final Character
9. Fig 31 Structure of File Menu This item loads the last configuration saved which becomes the current one This item saves the current configuration in EEPROM volatile memory This item prints the current configuration of the printer This item prints the current contents of the flash memory This item resets the printer to factory parameters which become the current ones and are automatically saved This item allows you to delete all or individually the files presents in the flash contents that have previously been stored on the printer such as label designs and fonts or graphics 43 Compuprint 6314 6414 User Manual 3 3 1 Factory Reset Functions The factory reset function influences the following parameters 44 PARAMETERS DEFAUL VALUE ENABLING AND MODES MENU SET PRINTER MODE TEAR OFF MODE PAPER SENSOR MODE TRANSMISSIVE PRINT METHOD MODE DIRECT THERMAL POWER UP STATUS ON LINE POWER UP ACTION NONE CLOSING HEAD ACTION NONE PRINTER SETTINGS MENU VERTICAL OFFSET ADJUSTMENT 0 i BACKFEED ADJUSTMENT 0 FORM LENGTH SELECTION 394 1 MAXIMUM LABEL LENGTHSELECTION 3000 i MAXIMUM LABEL WIDTH SELECTION 409 i PRINT SPEED SELECTION 4 inch sec SLEW SPEED SELECTION 4 inch sec BACKFEED SPEED SELECTION 4 inch sec PRINTHEAD HEAT SELECTION 12 CUT CYCLE SELECTION 1 PAPER REWINDER TORQUE 4 RIBBON REWIND
10. the print head may become dirty resulting in poor print quality You should clean the print head when replacing the ribbon or installing new media Clean the print head with the print head Cleaning Pen supplied with the printer The print head heating elements light brown area is most important Keeping your print head clean will help to maintain its life Open the Media access door and slide the Ribbon to one side 34 Compuprint 6314 6414 User Manual Fig 26 Front of the printer with ribbon pushed to the side Gently rub a cotton swab with Isopropyl alcohol across the print head heating elements light brown area Fig 27 Front of the printer with the print head being cleaned Allow the print head to dry for one minute before reloading the labels 35 Compuprint 6314 6414 User Manual 3 CONFIGURING THE PRINTER 3 1 Control Panel The printer is equipped with a control panel see Fig 28 containing three function keys three LEDs and an alphanumeric display 2 lines x 16 characters for operating messages Fig 26 Control panel 36 Compuprint 6314 6414 User Manual 3 1 1 Function Keys And LEDs The function of the keys and LEDs are indicated by the words printed next to them When the menu mode is enabled the function of each key is indicated in the Table 1 below Function key Condition Enter Pressing this function key the printer switches between the on line and off li
11. At this point pressing the Scroll key you pass over to the second submenu POWER UP ACTION Pressing the Enter key you select the values for the POWER UP STATE submenu Power Up State This function allows the setting of the printer state after the initialization ON LINE after initializing the printer turns on line OFF LINE after initializing the printer turns offline Power Up Action With this function it is possible to select an action that the printer performs automatically when turning on the printer the printer does not perform any action PAPER FEED at power on the printer performs a paper feed PAPER SENSOR CALIBRATION at power on the printer calibrates the paper sensor 3 4 7 Closing Head Action With this function it is possible to set the printer state and an action that the printer performs automatically after the closing head Press the Enter key to select the CLOSING HEAD ACT sub menu Press Scroll function key to scroll through the various items of this function NONE the printer does not perform any action PAPER FEED closing the head the printer performs a paper feed PAPER SENSOR CALIBRATION closing the head the printer calibrates the paper sensor 48 Compuprint 6314 6414 User Manual 3 5 Printer Settings The structure of this menu is illustrated in the following figure The parameters in this menu correspond to those printing parameters the printer uses as default if it d
12. Liquid Crystal Display LCD with 2 rows of 16 characters each The Control Panel also contains the printer control keys A summary of each key s function is provided on the following pages Detailed descriptions of key functionality are provided in Chapter 3 Compuprint 6314 6414 User Manual 2 1 2 Powering The Printer On When all cables have been connected and the labels and ribbon have been loaded as described below the printer is ready to be powered on The power switch is located on the back side near the power cable socket When powering the printer on the display shows the message starting and all three LED s light up After a few seconds the Check LED s turn off while the Ready remains lit together with the Power LED the display shows the ON LINE message 2 2 Loading Media And Ribbon The term media used in this manual refers to all the different kinds of paper label or tag stock material that can be printed on by the printer This section explains how to load roll media fanfold media and transfer ribbon Your thermal printer can print on continuous paper adhesive backed labels or non adhesive tags packaged in roll or fanfold form WARNING DO NOT TOUCH the print head or the electronic components under the Print Head Assembly The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this de
13. control panel via the following menus File Menu Enabling And Modes Printer Settings Emulation Parameters Diagnostics Under each of the above menu headings are subsequent menus that allow you to configure individual items such as print speed label size and print mode 42 CESTINA SCROLL CONFIGURATION ENTER LOAD MENU CONFIGURATION SCROLL SCROLL ENTER SET PRINTER ENGLISH LANGUAGE ENABLING AND MODES SCROLL PRINTER ENTER VERTICALOFFSET SETTINGS ADJUSTEMENT SCROLL EMULATION ame d Depending on choice about PARAMETERS EMULATION SELECTION 1 SCROLL DIAGNOSTICS MENU Fig 30 Structure of Configuration Menu ENTER PAPER SENSOR i MENU 3 3 File Menu Compuprint 6314 6414 User Manual This menu contains all the commands for saving and or loading the configuration in from the non volatile memory of the printer CONFIGURATION ENTER i MENU LOAD CONFIGURATION SAVE CONFIGURATION PRINT CONFIGURATION PRINT FILE CONTENTS FACTORY RESET DELETE FLASH CONTENTS ENABLINGAND MODES LOAD CONFIGURATION SCROLL SAVE CONFIGURATION SCROLL PRINT CONFIGURATION SCROLL PRINT FILE CONTENTS SCROLL FACTORY RESET SCROLL DELETE FLASH CONTENTS SCROLL DELETE FILES ALL SCROLL DELETE FILES INDIVIDUAL DELETE FILE XXXXX SCROLL sda
14. counterclockwise so it forms a ridge along the rewinder rotate the rewinder release lever clockwise to remove media With one hand holding the liner in the slot rotate the rewinder counterclockwise until the liner is taut on the rewinder spindle Verify the leading edge of the first label is still behind the tear bar of the Peel Tear assembly Close the print head 27 Compuprint 6314 6414 User Manual Fig 21 Installed peel off system Close the media cover Under the Set Printer Mode in the Enabling And Modes Menu set the printer to Peel Off Mode 2 3 3 Label Batch Rewind Optional The label batch rewind option enables you to print media and have it wrap around the rewinder To do this route the media around the front of the media guide between the paper path guides and slide the media through the opening below the front plate of the printer Adjust the paper path guides on the media guide to the width of the media Attach the labels to the rewinder as described in Label Peel Off 28 Compuprint 6314 6414 User Manual Fig 22 Detail of the paper path in the rewinder guide Under the Set Printer Mode in the Enabling And Modes Menu set the printer to Rewinder Mode 2 3 4 Installing The Cutter Optional Setthe printer power switch to O OFF Remove the Peel Tear Assembly and replace it with the automatic cutter taking care that the pin and connector mounted on the side of the printer
15. error report 60 Compuprint 6314 6414 User Manual 3 9 Diagnostic Menu EMULATION PARAMETERS SCROLL DIAGNOSTIC PAPER SENSOR MENU MENU RUN AUTOMATIC RUNNING PAPER ADJUSTMENT SENSOR ADJUST SCROLL PAPER SENSOR S MODE SCROLL REFLECTIVE SCROLL SCROLL PAPER SENSOR Sens Value nnnn mV CONTROL Gain nnn Off nnn ES SCROLL C Sens Value nnnn mV Threshold nnn REMOVE PAPER AND PRESS A KEY INSERT LINER AND PRESS A KEY KEY INSERT PAPER AND PRESS A KEY KEY PAPER SENSOR CALIBRATION DONE RUN NO PAPER CALIBRATION SCROLL RUN MANUAL ADJUSTMENT INSERT PAPER AND PRESS A KEY SCROLL PRINTHEAD TYPE PRINTHEAD TYPE DETECTED SCROLL COUNTERS DISPLAY USER COUN x MENU COUNTERS RESERVED x SCROLL RESET ENTER RESET IN USER COUNTERS PROGRESS Fig 37 Structure of Diagnostic Menu RUN AUTOMATIC PRES SENS CAL ENTER PAPER SENSOR MENU This item allows to calibrate the paper sensor and check its functionality RUN AUTOMATIC PRES SENS CAL This item allows to calibrate the present sensor and check its functionality PRINTHEAD TYPE DETECT This item indicates the print head type installed on the printer intelligent print head or not intelligent print head COUNTERS MENU This item show the quantity of printed labels 61 Compuprint 6314 6414 User Manual 3 9 1 Run Automatic Adjustment This function enables the
16. following steps after opening the label loading area and studying the figure mounted inside the cover see Fig 10 on page 19 Move the print head lock lever 11 to the open position 14 see Fig 11 on page 20 Then insert the free end of the labels into the rear paper input slot 5 Pass it over the roll shaft over the first media roller under the second one on which the paper guide 7 is mounted and then between the two sides of the paper sensor see Fig 12 on page 21 and finally under the print head group and out of the label output 12 Move the print head lock lever 11 to the closed position 13 Slide the paper guide 7 into the printer until it touches the edge of the labels without blocking their movement as appears in Fig 14 on page 22 Close the loading area and check that the paper passes unhindered through the rear paper input 5 2 2 3 Adjusting The Print Head Pressure When labels less than 118 mm in width are used the print head does not operate properly because the right part of the print head which is not covered by the labels gets in direct contact with the rubber roller and is thus subject to abrasion Therefore the 6314 6414 printer is equipped with a numbered ratchet that can be used to adjust the pressure of the print head on the right side see Fig 16 Fig 16 The adjustment ratchet at position 0 The pressure decreases as the number on the ratchet increases and therefore
17. menu nnnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch m the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears Press Esc function key to enter in the STARTING POINT Y sub menu nnnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 59 Compuprint 6314 6414 User Manual 3 6 2 Error Report This function allows if enabled to print an error report on the label Press Enter function key to enter in the ERROR REPORT sub menu Press Scroll function key to scroll through the various items of this function DISABLED this parameter disables the error report ENABLED this parameter enables the
18. tete sess sees sese testes sese ee eie ie iei 74 TABLE 25 UO 74 TABLE T6 STANDARDS 74 TABLE 17 RS232 SERIAL PORT 55 000 0 nenne rennen nnn 76 78
19. the printer power switch is in the OFF O position Fig 2 Power inlet and ON OFF switch Legend 1 AC Power Receptacle 2 ON OFF Power Switch Attach Interface Fig 3 A Parallel Interface Attach a suitable parallel printer cable from the computer to the Centronics interface connector at the back of the printer Snap the bail locks to the Centronics connector to secure the interface cable to the printer B Serial Interface Attach a suitable serial printer cable from the computer to the DB 9 RS 232 Serial interface connector at the back of the printer For additional information on serial cable wiring refer to Serial Port Wiring section on page 76 C USB Interface Attach a suitable USB cable from the computer to the USB interface connector at the back of the printer 12 Compuprint 6314 6414 User Manual NOTE The printer supports simultaneous connection of all available interfaces using the AUTOMATIC feature The AUTOMATIC feature is described on page 64 Fig 3 Printer Interfaces Attach the AC power cord to the AC power receptacle in the rear of the printer Fig 4 Fig 4 Connection of power cord and ON OFF switch Compuprint 6314 6414 User Manual 1 9 Installing The Print Head WARNING When the print head is already installed in the printer it is fixed with a plastic latch Before using the printer cut this latch 1 9 1 Installing The Print Head WARNING Make sur
20. 0Base T UTP connection only Compuprint 6314 6414 User Manual 1 7 Setting Up The Printer 1 7 1 Unpacking The Printer The printer is shipped in a carton and protective bag Keep all packing material in case you need to move or re ship the printer Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer WARNING The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device WARNING Damage to the printer interface connector may result from placing the printer on its backside during unpacking or handling Fig 1 The 6314 6414 printer 10 Compuprint 6314 6414 User Manual 1 7 2 Check List Your thermal printer kit contains the items listed below thermal printer AC Power cord User s Manual Quick Reference Manual Software Starter Kit CD Ribbon Take Up Core mounted in printer NOTE If any items are missing contact your dealer for replacement parts Compuprint 6314 6414 User Manual 1 8 Installation The following sections will guide you through the installation of the printer Place the printer in a suitable location on a flat level surface that allows easy access to all sides of the printer The printer should never be operated while resting on its side or upside down Check that
21. Compuprint 6314 6414 User Manual Compuprint 6314 6414 User Manual Safety Instructions Never use the printer if the mains values do not correspond to those given on the rating plate of the printer The rating plate is located inside the printer The printer must be used only in environments corresponding to the instructions given in this manual Do not operate the printer parts unless it is indicated inside this manual Any intervention on the printer must be performed strictly following the given instructions If the printer smokes is particularly hot or produces unusual noise or smell turn off the printer immediately and remove the power cord Do not use the printer and call Customer Service When moving the printer hold it only at its base Do not raise the printer holding it at the side grip because the printer cover may open the printer fall harming the user and or damaging the printer itself Sferal wwt srl Via Martiri d Italia 26 10014 Caluso TO Italy 2007 Sferal wwt and the identifying product names and numbers herein are trademarks of Sferal wwt Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen display tools etc Products names used in this manual may be trad
22. ECT THERMAL OPERATION 0001 41 TABLE 4 PARAMETERS INFLUENCED BY FACTORY RESET FUNCTION eese rennen nnne nnn nnne nn 44 TABEES TROUBEESHOOTING actes ett b tee ae a tee ee dete Gee dide ee h ss 71 TABLE 6 TECHNICAL SPECIFICATIONS ente eene da abe xe ep ete le Du exe dp eee e o 72 TABLE 7 PHYSICAE SPECIFICATIONS SL eh eee cubic duct Sone eee ee bau ha eee tuer eee d e ue 72 TABLE 8 PHYSICAL OPERATING LIMITS eee nn Ama Sl b utet eas dehe hu sese tese sese ee 72 TABLE 9 ELECTRICAL SPECIFICATIONS eerte ener tenete e a ar e eie eee sete sese esee esee e eie ieie 72 FABLE 10 INTEREAGES Lu Sa I I ie rie qiiis 73 TABLE T I EMULATIONS ecce ete ciet ied etre leet ive bec eo i eb ese EOM 73 TABLE 12 LABEL SPECIFICATIONS 73 TABLE 13 RIBBON SPECIFICATIONS 1 1 74 TABLE 14 GRAPHIC rere eee ettet
23. ENT FIXED INTERFACE ASSIGNMENT pm sou SCROLL ARP SCROLL ud aaa ama IP IP ADDRESS SERIAL ADDRESS 127 000 000 000 T SCROLL SUBNET SUBNET MASK MASK 255 255 254 000 SCROLL GATEWAY ENTER GATEWAY ADDRESS ADDRESS 000 000 000 000 SCROLL HOST ENTER HOST NAME NAME XO a se XXXX SCROLL WORKGROUP ENTER WORKGROUP NAME NAME XXXX SCROLL ENABLING SMTP DISABLED SCROLL ENABLED SCROLL SMTP MAIL SERVER ADDRESS SCROLL EMAIL NOTIF ADDRESS SCROLL EMAIL PRINTER ADDRESS Fig 40 Structure of NIC Interface Menu 67 Compuprint 6314 6414 User Manual 3 12 1 IP Assignment IP address assignment mode FIXED Assigns the static or fixed IP address DHCP Assigns the dynamic IP address DHCP protocol ARP Assigns the user s defined IP address ARP protocol 3 12 2 IP Address These values set the INIT IP address The IP address is represented by a decimal notation where the decimal values are divided by points in four fields Each field ranges between 0 and 255 Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field The default value is 127 000 000 000 3 12 3 Subnet Mask These values set the INIT net mask address This number is represented by a decimal notation where the decimal values are divided by points in four fields Each field ranges between 0 and 255 Use the Scroll function k
24. ER TORQUE 4 HORIZ OFFSET ADJUSTMENT 0 OVERRIDE HEAT PARAM DISABLED OVERRIDE PRINT SPEED DISABLED OVERRIDE SLEW SPEED DISABLED OVERRIDE BACKFEED SPEED DISABLED OVERRIDE OTHERS PARAM DISABLED DATAMAX PARAMETERS VERTICAL OFFSET 210 i BACKFEED OFFSET 210 i REFERENCE OFFSET 210 i ROW OFFSET 0 i COLUMN OFFSET 0 i SELECT FINAL CHAR 0 CONTROL CODES STANDARD CODES ZEBRA PARAMETERS SET FORMAT PREFIX SE SET CONTROL PREFIX 7E RESOLUTION MODE NOMINAL RESOLUTION Table 4 Parameters influenced by factory reset function Compuprint 6314 6414 User Manual 3 3 2 Others Parameters The following parameters are automatically saved in NVM memory and are not influenced by the factory reset function SELECT LANGUAGE EMULATION SELECTION PASSWORD SELECTION LABEL LENGTH in CZL emulation RESET USER COUNTER 45 Compuprint 6314 6414 User Manual 3 4 Enabling and Modes This menu contains all the items necessary for activating the sensors and optional features including the operating modes of the printer itself Its structure is illustrated in the following figure FILE i MENU SCROLL ENABLING AND MODES SCROLL EMULATION ENTER EMULATION SELECTION echar SCROLL uL SET PRINTER MODE TEAR OFF MODE CUTTING MODE PEEL OFF MODE SCROLL SCROLL REWINDER MODE APPLICATOR MODE PAPER SENSOR MODE TRANSMISSIVE SCROLL i PRINTER SETTINGS i REFLECTIVE SCROLL CO
25. NTINUOUS PRINT METHOD ENTER MODE DIRECT THERMAL PASSWORD NEW PASSWORD SELECTION nnnn SCROLL EATER POWER UP ENTER POWER UP STATUS STATUS ON LINE SCROLL SCROLL POWER UP CONFIGURATION OFF LINE SCROLL POWER UP POWER UP ACTION ACTION NONE SCROLL CLOSING CLOSING HEAD ACT HEAD ACTION NONE SCROLL PAPER FEED PAPER SENS CALIB PAPER FEED PAPER SENS CALIB Fig 32 Structure of Enabling And Modes Menu 3 4 1 Emulation Selection This function sets the emulation protocol of the printer Press Enter function key to enter the EMULATION SELECTION sub menu Press Scroll function key to scroll through the various items of this function CDL CZL CPL 46 Compuprint 6314 6414 User Manual 3 4 2 Set Printer Mode This function sets the operating modes of the printer Press Enter function key to enter the PRINTER MODE sub menu Press Scroll function key to scroll through the various items of this function TEAR OFF this item tells the printer that the tear off bar is installed The printed labels will be torn off manually CUTTING MODE this item selects the label cut mode It enables the optional When the cutter is installed you should confirm that it has been enabled if not you must enable it otherwise it will not work If the cutter has not been mounted but has been enabled the machine will switch to check if it has been installed but not enabled the cutter does not operate a
26. P uu aa te tree ea do ee pe ne C ep eene do ee bean Au de ee pe 14 FIG 6 CONNECTING THE PRINT HEAD 4 esce ee ee ote do on seus ce oe pe ee da e vene ko ee beue deen eene ep ee pue deen a uba pu dp uuu 15 FIG 7T GUIDEHOELE aate aet ere 15 FIG 8 FRONT GUIDE MARKERS ON THE PRINT 0111 16 9 CONTROES AND INDICATORS rectore ee ve eie ee Notes ve eei oor de ee pee NN Senes ve ve se sconto dee ina aes 17 FIG 10 PAPER AND RIBBON HANDLING SCHEME 19 Fic 11 PRELIMINARY STEPS IN LOADING LABEL ROLL enne hehehe ener nenne nennen nenne rennen 20 FIG 12 LABEL ROLL INSERTION AND DETAIL OF PAPER 5 5 21 FIG 13 CLOSING THE PRINT HEAD ASSEMBLY FIG 4 Ue ive utes FIG 15 REAR PAPER INPUT SLOT Ee it tee leet ieu etie er i EE FIG 16 THE ADJUSTMENT RATCHET AT POSITION 0 23 FIG 17 DEOADING OF RIBBON 5 eee nete esee tee rec isse ues 24 FIG 18 ERONTTEAR OEE PLATE
27. Selection This function sets the label cut cycle When the cutter is installed and enabled all labels or each group of n labels can be cut Press Enter function key to enter in the CUT CYCLE sub menu nnnn scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 5 11 Paper Rewinder Torque This function selects the label rewinder torque The printed labels or the silicon support when the tear bar assembly peel off system is used are rewound with a torque constant commanded motor to guarantee uniform tension Press Enter function key to enter in the PAPER REW TORQUE sub menu nn scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears The value range is between 4 and 13 3 5 12 Ribbon Rewinder Torque This function selects the ribbon rewinder torque The used ribbon is rewound with a torque constant commanded motor to guarantee uniform tension Press Enter function key to enter in the RIBBON REW TORQ sub menu nn scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears The value range is between 4 and 13 52 Compuprint 6314 6414 User Manual 3 5 13 Horizontal Offset Adjustment This function sets the
28. corresponds to the respective hole and connector on the cutter itself Fig 23 The automatic cutter 29 Compuprint 6314 6414 User Manual When powering the printer on the automatic cutter is automatically enabled and opens for paper insertion If the cutter is removed it is automatically disabled You can disable the cutter while it is installed In this case it simply does not cut The automatic cutter cuts after labels where is the parameter CUT CYCLE in the Configuration Menu under Printer Settings Menu 2 3 5 Installing The NIC Board Optional How to installing the NIC board networking interface communication Setthe printer power switch to O OFF To remove the two screw and the optional board mask Insert the NIC board and to block it by the screw Insert the LAN cable in the NIC board connector and power on the printer The NIC board is automatically enabled and available for use Fig 24 Installing NIC board 30 Compuprint 6314 6414 User Manual 2 4 Printing Adjustments 2 4 1 Label Variations And The TOF Paper Out Sensor Your printer is equipped with a sensor that is used to detect the TOF Top of Form position as well as a paper out condition Depending on the type of media used the sensor will either see through the label liner index hole or notch in the media Transmissive sensing or detect a black horizontal stripe on the media with reflective label backing Reflective sens
29. e that the printer is turned off before installing the print head The first step in setting up the printer is to install the thermal print head if this has not already been done Please follow the instructions below Turn off the printer Open the label loading area lifting the cover on the right side of the printer Liftthe print head group with the corresponding lever see Fig 5 Fig 5 Lifting the print head group 14 Compuprint 6314 6414 User Manual Place the print head next to the connection cables Attach all cables to the corresponding connectors see Fig 6 Fig 6 Connecting the print head Insert the guide pin in the corresponding hole on the print head group see Fig 7 Fig 7 Guide hole Compuprint 6314 6414 User Manual Push the print head in and match the two markers on the top of the print head with the guide holes on the print head group see Fig 8 Fig 8 Front guide markers on the print head Close the print head group 16 Compuprint 6314 6414 User Manual 2 OPERATION 2 1 Using The Printer 2 1 1 Controls And Indicators Fig 9 Controls and indicators All printer controls and indicators except for the power switch are located on the front panel of the printer The power switch is located on the left hand panel at the rear of the printer The Control Panel is located at the top left of the printer The panel has a back lighted
30. ed ADJUST FAILED you can either try it again or manually change the Gain and or Threshold values under the Diagnostic menu 33 Compuprint 6314 6414 User Manual Manual Adjustment This function enables the printer to calibrate the paper sensor manually This function is useful in problematic cases e g transparent labels Refer to chapter 3 paragraph 3 9 3 Paper Sensor Control Once the correct values are determined and the Max Label Length setting in the Printer Settings Menu is equal to or slightly less than the physical label length press the Scroll key to advance media and determine if it consistently stops at the correct TOF position each time 2 5 Cleaning Depending on the media used the printer may accumulate residues media dust adhesives etc as a by product of the normal printing process To maintain top printing quality these residues should be removed by a periodic cleaning of the printer 2 5 1 General Periodic cleaning should be performed on all rollers guides and assemblies Low pressure air can be used to remove dust in the printer Isopropyl alcohol and a cotton swab should be used to clean any areas where media dust adhesives etc have accumulated This general cleaning will insure that all parts are free of residue which may degrade print quality The media path and print head should be cleaned each time a new roll of media is installed in the printer 2 5 2 Print Head As you use your printer
31. emarks or registered trademarks of their respective companies and are hereby acknowledged non Sferal brands and product names are trademarks or registered trademarks of their respective companies Compuprint 6314 6414 User Manual Contents 1 Introduction 6 1 1 Warnings And Special Information 6 1 2 Important Warranty Information 6 1 3 Features 7 1 4 Thermal Printer Technology 8 1 4 1 The Printing Process 8 1 5 Thermal Consumables 8 1 5 1 Media Selection 8 1 5 2 Ribbons 9 1 6 Thermal Features 9 1 6 1 Emulations 9 1 6 2 Hardware Options 9 1 7 Setting Up The Printer 10 1 7 1 Unpacking The Printer 10 1 7 2 Check List 11 1 8 Installation 12 1 9 Installing The Print Head 14 1 9 1 Installing The Print Head 14 2 Operation 17 2 1 Using The Printer 17 2 1 1 Controls And Indicators 17 2 1 2 Powering The Printer On 18 2 2 Loading Media And Ribbon 18 2 2 1 Loading Labels Inside The Printer 19 2 2 2 Loading Labels From Outside The Printer 22 2 2 3 Adjusting The Print Head Pressure 23 2 2 4 Loading The Ribbon 24 2 3 Printer Options 25 2 3 1 Tear Off And Tear Off Strip 25 2 3 2 Label Peel Off Optional 26 2 3 3 Label Batch Rewind Optional 28 2 3 4 Installing The Cutter Optional 29 2 3 5 Installing The NIC Board Optional 30 2 4 Printing Adjustments 31 2 4 1 Label Variations And The TOF Paper Out Sensor 31 2 4 2 Media Sensor Horizontal Adjustment 31
32. es the Paper Sensor Mode option Transmissive Reflective or Continuous Verify that the Media sensor is horizontally positioned to permit sensing of the notch gap or black stripe see Media Sensor Horizontal Adjustment on page 31 Power On the printer Press the Enter key once to take the printer Off Line Press the Scroll and Esc keys simultaneously together to enter the CONFIGURATION MENU Press the Enter key once FILE MENU Press the Scroll key until DIAGNOSTICS is displayed Press the Enter key once Press the Scroll key until PAPER SENSOR MENU is displayed Press the Enter key RUN AUTOMATIC ADJUSTMENT Press the Scroll key until RUN NO PAPER CALIBRATION is displayed Press the Enter key the display will show REMOVE PAPER AND PRESS A KEY Remove paper press a key and wait At the end of operation the display will show RUN NO PAPER CALIBRATION Insert the paper and press the Scroll key until RUN AUTOMATIC ADJUSTMENT is displayed Press the Enter key the printer will display RUNNING PAPER SENSOR ADJUST and starts to feed the paper until it detects the gap notch hole or Black Mark and then feeds 2 label lengths Wen the printer displays ADJUSTMENT DONE or ADJUST FAILED press the Esc key until ON LINE is displayed If calibration fails to determine the proper values and ends with a fault message display
33. ey to increase the values in one field and the Enter function key to move to the next field The default value is 255 255 254 000 3 12 4 Gateway Address These values set the ID default gateway number This number is represented by a decimal notation where the decimal values are divided by points in four fields Each field ranges between 0 and 255 Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field 3 12 5 Host Name The host is identified by a name This function allows to create the name of the host using a 14 character string Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field 3 12 6 Workgroup Name The workgroup is identified by a name This function allows to create the name of the workgroup using a 14 character string Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field 3 12 7 Enabling SMTP DISABLE disables the SMTP Simple Mail Transfer Protocol service that is disables the reception transfer error service of the e mail ENABLE enables the SMTP Simple Mail Transfer Protocol service that is enables the reception transfer error service of the e mail 68 Compuprint 6314 6414 User Manual 3 12 6 Mail Server Address This item is displayed only if the ENABLING SMTP function is selected in ENABLED mode These values set
34. for the paper scroll position under the print head This can be useful when you replace a previously installed printer or you need to center all text on a pre printed label without altering the software Press Enter function key to enter in the FINE OFFSET ADJ sub menu nn i d m select the unit of measurement between i the values are indicated hundredths of an inch m the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 5 2 Backfeed Adjustment This function sets the backfeed adjustment Press Enter function key to enter in the BACKFEED ADJUSTM sub menu nni d m select the unit of measurement between the values are indicated in hundredths of an inch the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 5 3 Form Length Selection This func
35. h and the values are indicated in tenths of a millimeter using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 6 3 Reference Offset This function sets the value of the reference offset Press Enter function key to enter in the LABEL ZERO OFFSET sub menu This item which refers to three standard printer models be set at 2 0 220 or 110 and sets the zero of reference for offset commands that refer to it In all cases the coordinate of line 0 corresponds to the lower edge of the label 3 6 4 Row Offset This function sets the value of the row offset It is possible to move the printout image respect to physical edges of the label through the row offset By this item which can be overwritten via software you can move all the fields in the label up with respect to the left lower corner edge of the form Press Enter function key to enter in the ROW OFFSET sub menu nnmn i m select the unit of measurement between i the values are indicated in hundredths of an inch and m the values are indicated in tenths of a millimeter using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll
36. horizontal right shift Press Enter function key to enter in the HORIZONTAL OFFS sub menu nnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch m the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears The horizontal right offset value must be positive 3 5 14 Set Time And Date With this function it is possible to set the time and the date for the printer if an RTC real time clock is installed In case this function is selected when this device is not present the display shows a blinking warning message When the system clock is installed date and time is displayed immediately at power on Once time and date are set with this function the printer updates them then automatically Press Enter function key to select the TIME AND DATE submenu Press Enter function key to scroll the various items for this function SET YEAR press Scroll to select the year SET MONTH press Scroll to select the month for example 5 for May SET DATE press Scroll to select the day SET HOUR press Scroll to select the hour SET MINUTES press Scroll to se
37. iation 3 Volt m Table 8 Physical operating limits ELECTRICAL SPECIFICATIONS Power source 100 240 VAC RMS 50 60 Hz Typical power output 100 W Stand by power consumption lt 10W Table 9 Electrical specifications 72 Compuprint 6314 6414 User Manual INTERFACES Standard Parallel Serial RS232 9 pin plug DB connector USB Optional Ethernet 1 100 Base T Table 10 Interfaces EMULATIONS Standard CZL Zebra CDL Datamax CPL Table 11 Emulations LABEL SPECIFICATIONS Diameter of roll 38 1 mm 1 5 inch or 76 2 mm 3 inch Width Max 118 mm Height of gap black tick Min 1 27 mm Size of hole Min 1 27 mm Max 25 4 mm Maximum thickness 0 127 mm Internal label rewinder capacity Max Diameter 81 mm 3 2inch Half Rewinder Recommended materials for labels Thermal transfer Premium Coated Paper permanent acrylic adhesive Premium Coated Paper removable adhesive 7 0 mil coated paper tag stock 40 mil white polyolefin permanent acrylic adhesive Smudge proof white polyolefin permanent acrylic adhesive 8 5 mil smudge proof poly tag stock 2 0 mil polyster label stock white bright and matte chrome Direct thermal Ecomomy direct thermal paper permanent acrylic adhesive Premium direct thermal paper permanent acrylic adhesi
38. illic ISO 8859 7 Greek ISO 8859 8 Hebrew ISO 8859 9 Western Europe 2 ISO 8859 15 Western Europe Windows 1250 1251 1252 1253 1254 1255 1256 1257 Additionally scaleable amp Bitmapped Font typefaces shall be downloadable to the printer from the host Graphics Lines and boxes image in PCX TIFF and BMP formats Table 14 Graphic characteristics OPTIONS Automatic cutter internal media rewinder peel off dispenser LAN Ethernet interface Table 15 Options STANDARDS UL CSA TUV CE 74 Table 16 Standards Compuprint 6314 6414 User Manual 6 CONFORMITY DECLARATION 6 1 EEC Regulations This equipment conforms to the EEC Directive 89 392 the sound pressure measured according to ISO 7779 does not exceed 70 dBA EEC 89 336 for electromagnetic compatibility and EEC 73 23 for device safety WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 6 2 FCC Part 15 Class A This equipment has been tested and found to comply with the limits for Class A digital devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in acco
39. ing In either case the correct option must be selected under the Paper Sensor Mode of the Enabling And Modes Menu of the Configuration Menu When Transmissive is selected the TOF position is based on the trailing edge of the gap notch or hole When Reflective is selected the TOF position is based on the leading edge of the black stripe A third option Continuous is also available under the Paper Sensor Mode The Continuous option must be selected when continuous media with no gap notch hole or black stripe is installed The TOF will be based on the Max Label Length value set under the Maximum Label Length Selection of the Printer Settings Menu of the Configuration Menu Length command is sent via host computer software NOTE When Gap Sense Continuous Calibrate should still be performed to automatically establish the optimum Paperout Threshold value 2 4 2 Media Sensor Horizontal Adjustment In order to accurately detect the gap hole notch or narrow width black stripe the Top of Form sensor can be moved along the width of the media from the inner media edge to within 65 inches from the maximum media width or the right side The position of the sensor is changed by using the knurled dial just behind the Print head Pressure Adjustment ratchet to adjust the sensor to the desired position The actual location of the sensor is indicated by the Black Mark on the sensor finger when the print head is in the open position
40. int 6314 6414 User Manual 1 INTRODUCTION Our new offer now includes a new line of thermal and thermal transfer printers that can provide the best solution for every labeling need Highly responsive to our customers needs we have introduced an unique innovation in the field of thermal technology The installation of memory units makes it possible to increase printer speed As a result you no longer have to buy a new printer if your printing needs change Another exclusive system permits the operator to change the head simply and quickly avoiding wasteful downtime CPG printers are also the best investment thanks to their robust and compact design key features when space is limited CPG thermal technology is ideal for anyone who wants to introduce or expand their own barcode applications in virtually any field tracking progress on the production line tracking outflows shipping and receiving and inventory in the warehouse labeling of test tubes in medical and pharmaceutical laboratories code labeling of property documents invoices and delivery notes in administrative offices 1 1 Warnings And Special Information For your safety and to protect valuable equipment it is very important that you read and comply with all information highlighted under special headings WARNING Conditions that could harm you as well as damage the equipment IMPORTANT Information vital to proper operation of the printer NOTE Information and helpful ti
41. ion Diagnostic Menu Modes Settings Parameters Menu Type Serial Load Emulation Vertical Offset 1 Paper Sensor Interface Configuration Selection Adjustment Depending on Menu Menu Configuration i choice about Nic Save Set Printer Backfeed Emulation Run Automatic Interface Configuration Mode Adjustment Selection I Pres Sens Cal Print Paper Sensor Form Length Printhead Reset Configuration Mode Selection I Detect Print File Print Method Maximum Label Counters Contents Mode Length Selection Menu Factory Password Maximum Label Reset Selection Width Selection Delete Flash Power Up Print Speed Contents Configuration Selection Closing Slew Speed Head Action Selection Backfeed Speed Selection Printhead Heat Selection Cut Cycle Selection Paper Rewinder Torque Ribbon Rewinder Torque Horizontal Offset Adjustment Set Time and Date Override Print Parameters Fig 29 Menu Map 39 Compuprint 6314 6414 User Manual 3 2 2 Menu Navigation This section explains how to use the control panel to change individual settings and save them as a customized configuration For details the control panel keys and how they work see Function Keys And LEDs on page 37 Pressing Scroll and Esc together enters the printer CONFIGURATION MENU offline mode only and permits value selection Press Enter and hold it while Power On the printer Enters the COMMUNICATION MENU a
42. l function key to scroll through the various items of this function and confirm with Enter function key the number of stop bits is 1 2 the number of stop bits is 2 3 11 5 Xon Xoff Protoc Selection This item allows the selection of the handshaking protocol for the serial interface The selections are as follows DISABLED the selection of the XON XOFF protocol is disabled Xon Xoff DTR the flow control is performed using and XON XOFF protocols Xon Xoff ONLY the flow control is performed using only the XON XOFF protocols NOTE The printer controls the flow of communication from the host by turning the transmission on and off In some situations such as when the buffer is full or the timing of signals is too slow or too fast the printer will tell the host to stop transmission by sending an XOFF character An XOFF character is sent when the number of empty bytes in the buffer is less than or equal to 25 percent of the buffer size If the host keeps sending data after an XOFF is sent the printer firmware will continue to send an XOFF for every 16 characters received When cleared the printer will resume receiving data XON The data does not have any End of Text codes XON XOFF is a non block protocol 66 Compuprint 6314 6414 User Manual 3 12 NIC Interface This menu contains all the networking interface communication parameters SERIAL INTERFACE SCROLL ASSIGNM
43. lect minutes Press Enter function key to return to the SET TIME AND DATE submenu 3 5 15 Override Print Parameters With this function it is possible to override pre programmed settings of an existing print job without the need of reprogramming The available options are HEAT PARAM PRINTSPEED SLEW SPEED BACKFEED SPEED OTHERS PARAM includes the emulation parameters 53 Compuprint 6314 6414 User Manual 3 6 Emulation Parameters CDL Menu According to the emulation installed on the printer it is necessary to set the corresponding emulation parameters which are different for all the emulations Therefore the emulation parameters menu differs according to the installed emulation PRINTER i i SETTINGS i SCROLL EMULATION VERTICAL ENTER PARAMETERS OFFSET SELECTION pale SCROLL nonm SCROLL nennen BACKFEED ENTER BA FFSET DIAGNOSTIC OFFSET aa SCROLL nonm REFERENCE ENTER OFFSET 210 220 SCROLL 110 ROW ENTER OFFSET nnnni nnnn d SCROLL COLUMN ENTER COLUMN OFFSET OFFSET nnnni nnnnd SCROLL nnnn m SET FINAL CHAR CONTROL CODES STANDARD CODES ALTERNATE CODES SELECT FINAL CHAR SCROLL CONTROL CODES SCROLL Fig 34 Structure of Emulation Parameters CDL Menu 3 6 1 Vertical Offset This function sets the vertical offset setting a mechanical offset both positive and negative for the paper scroll positi
44. llows the selection of the different speeds from 1200 to 38400 baud for the reception transmission of data through the serial port of the printer Press Enter function key to enter in the SELECT BAUD RATE sub menu Press Scroll function key to scroll through the various items of this function and confirm with Enter function key 1200 to 38400 bps the default value is 9 600 3 11 2 Parity This item allows the selection of the parity check Press Enter function key to enter in the PARITY sub menu Press Scroll function key to scroll through the various items of this function and confirm with Enter function key NONE Data does not have a parity bit The parity check is disabled EVEN Parity check is enabled for even parity ODD Parity check is enabled for odd parity FORCED 0 Parity check bit is forced to 0 bit FORCED Parity check bit is forced to 1 bit 65 Compuprint 6314 6414 User Manual 3 11 3 Data Bits Number This item allows the selection of the number of data bits 7 or 8 data bits Press Enter function key to enter in the DATA BIT sub menu Press Scroll function key to scroll through the various items of this function and confirm with Enter function key 8 the number of data bits is set to 8 7 the number of data bits is set to 7 3 11 4 Stop Bits Number This item allows the selection of the number of stop bits or 2 stop bits Press Enter function key to enter in the STOP BIT sub menu Press Scrol
45. lues are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 7 6 Restore Unit Identifier This function restore the printer unit identifier Press Enter function key to enter in the SAVED sub menu Press Enter function key to restore the unit identifier code The display shows the blinking word SAVED 58 Compuprint 6314 6414 User Manual 3 8 Emulation Parameters CPL Menu According to the emulation installed on the printer it is necessary to set the corresponding emulation parameters which are different for all the emulations Therefore the emulation parameters menu differs according to the installed emulation PRINTER i SETTINGS SCROLL EMULATION PARAMETERS SCROLL STARTING POINT X nnnn i nnnn d nnnm X Y STARTING POINT SCROLL STARTING POINT Y nnnni nnnn d nnnm DIAG NOSTIC ERROR REPORT DISABLED wey Jom ERROR REPORT ENABLED Fig 36 Structure of Emulation Parameters CPL Menu 3 6 1 X Y Starting Point This function sets the origin of the label Press Enter function key to enter in the STARTING POINT X sub
46. n key to move to the next field 69 Compuprint 6314 6414 User Manual 4 TROUBLESHOOTING Problem Possible causes Solution Blank labels are printed The commands were not properly received Check the configuration of the printer Normal paper is being used instead of thermal paper Check that the paper being used is thermal paper the heat generated by friction is enough to leave a sign on the label If it is not thermal paper replace it You are trying to print on normal paper in direct thermal mode without the ribbon Select the thermal transfer print mode and install the ribbon according to the instructions in section 2 2 4 page 24 Nothing is printed and the paper does not move The printer is Off Line Bring the printer On Line by using the special function key and restart the printing job The serial parallel or USB cable is defective Replace the cable with another suitable one The communication parameters are not compatible with those of the computer Set the communication parameters that are compatible with those of the computer The label is in the wrong position The wrong emulation is being used Change the current emulation A horizontal or vertical offsets with CDL emulation has been set Check and possibly correct the horizontal and vertical offsets A label is occasionally skipped The paper sensor is not correctly calibra
47. nd permits value selection 3 2 3 Setting Printer Configuration Parameters Configuration parameters are set from the control panel or are retrieved from the printer s memory The parameters define how the printer will respond to command and interface signals from the host computer The configuration menu structure consists of top level menus and various parameter selections under each top level menu IMPORTANT NOTES 1 Many of the selectable configurations refer to printer options or features that may or may not be present in your printer Selecting an option or feature that is not present will result in no action being performed by the printer 2 In many settings it is necessary to set some numbers About this operation to use the following instructions Use the Enter function key to move to the number you want to modify Scroll through the numerals with the Scroll function key Confirm with the Enter function key up to the last cursor position For example the display shows a number 0230 i and we must change it in 1230 selected number or character blinks press the Enter function key and the 0 numeral blinks press Scroll function key and the 1230 appears on the display press the Enter function key and the 2 numeral blinks press the Enter function key and the numeral 3 blinks press the Enter function key and the 0 numeral blinks press the Enter function key to confirm the change the previously
48. nd the machine prints without cutting PEEL OFF MODE this item selects the label peel off mode It enables the rewinder and the present sensor REWINDER MODE this item enables the rewinder The printed labels are thus rolled up APPLICATOR MODE this item provides the connection to an applicator It enables the paper rewinder and the present sensor a special sensor mounted on the tear bar assembly peel off system that detects the presence of a printed label 3 4 3 Paper Sensor Mode The printer is equipped with a paper sensor which is necessary for perfect alignment of the paper under the head This function enables this paper sensor and can operate in three different function modes in transmission mode in reflection mode or in continuous mode Press Enter function key to enter the PAPER SENSOR MODE sub menu Press Scroll function key to scroll through the various items of this function TRANSMISSIVE this item enables the transmission mode and must be used when the labels are marked off by a gap or a hole or more generally when there is an area with a net difference of support transparency between one label and the other REFLECTIVE this item enables the reflection mode and must be used when the support 15 completely opaque and there is a black tick mark on the back of the support itself CONTINUOUS this item disables the paper sensor and allows the printer to print a label of any length 3 4 4 Print Method Mode Pres
49. ne condition When the printer is switched off line it finishes the printout of current label and stops printing until it is brought back on line In menu mode this key perform the enter function to confirm the current parameters or to pass on the next menu level In power off condition if you press this key and hold it while power on the printer enters the printer communication menu Scroll This key advances the label In menu mode this key permits scrolling through the various headings of each menu or the numbers of numerical parameters In off line mode pressing this key and Esc key together enters the printer configuration menu Esc This key is used to cancel the current job and is always enabled If it is pressed the printer finishes the printout of current label and cancels the remaining print job In menu mode this key performs the esc function Press it to exit from the menu item without saving the current parameters or to return to the previous menu level In off line mode pressing this key and Scroll key together enters the printer configuration menu Table 1 Function key functions In addition to the three function key on the front panel of printer there are three LEDs which together with the display indicate machine status as explained below in Table 2 LED Condition Lit the printer is on line In this condition the printer is ready to receive and print information the display
50. odify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 5 5 Maximum Label Width Selection This function sets the maximum width of the label Press Enter function key to enter in the MAX LABEL WIDTH sub menu nnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 5 6 Print Speed Selection This function sets the print speed Press Enter function key to enter in the PRINT SPEED sub menu nn scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears The print speed is indicated in inches per second ips The values range between 2 and 10 in steps of 0 5 ips depending on the model that you have 3 5 7 Slew Speed Selection This function sets the slew speed Press Enter function key to enter in the SLEW SPEED sub menu nn scroll through the numerals with the Scroll f
51. oes not receive any other value from software ENABLING AND SCROLL SETTING ass SCROLL lt PAPER SENSOR VERTICAL OFFSET ADJUSTMENT SCROLL BACKFEED ADJUSTMENT SCROLL FORM LENGTH SELECTION SCROLL MAXIMUM LABEL LENGTH SELECTION SCROLL MAXIMUM LABEL WIDTH SELECTION SCROLL ENTER ENTER ENTER ENTER PRINT SPEED SELECTION ENTER SLEW SELECT ENTER BACKFEED SPEED SELECTION PRINTHEAD HEAT SELECTION CUT CYCLE SELECTION SCROLL PAPER REWINDER TORQUE SCROLL RIBBON REWINDER TORQUE SCROLL HORIZ OFFSET ADJUSTMENT SCROLL SET TIME AND DATE SCROLL OVERRIDE PRINT PARAMETERS PRINT SPEED 4 0 FINE OFFEST ADJ nn nnd nnm BACKFEED ADJUST nn i nnd FORM LENGTH MAX LABEL LENGTH nnnn nnnnd nnnn MAX LABEL WIDTH SLEW SPEED 4 0 ENTER BACKFEED SPEED 4 0 ENTER PRINTHEAD HEAT 12 ENTER CUT CYCLE nnnn ENTER PAPER REW TORQUE 04 ENTER RIBBON REW 04 HORIZONTAL OFFS nnni nnnd nnnm YEAR MONTH DATE HOUR MINUTE OVERRIDE PARAM HEAD TEMP PRINT SPEED SLEW SPEED OTHERS PARAM SCROLL Fig 33 Structure of Printer Settings Menu 49 Compuprint 6314 6414 User Manual 3 5 1 Vertical Offset Adjustment This function sets the label edge offset adjustment setting a mechanical offset both positive and negative
52. on CONTROL CODES selects the control characters to be used before the commands Press Enter function key to enter in the CONTROL CODES sub menu Press Scroll function key to scroll through the various items of this function STANDARD CODES the control characters are those set by factory SOH and STX ALTERNATE CODES the control characters sent are 5EH and 7EH 56 Compuprint 6314 6414 User Manual 3 7 Emulation Parameters CZL Menu According to the emulation installed on the printer it is necessary to set the corresponding emulation parameters which are different for all the emulations Therefore the emulation parameters menu differs according to the installed emulation PRINTER i SETTINGS SCROLL EMULATION PARAMETERS SCROLL FORMAT PREFIX H 5E SET FORMAT PREFIX SCROLL SET CONTROL PREFIX SCROLL SET DELIMITER CHARACTER SCROLL RESOLUTION MODE SCROLL LABEL LENGTH SCROLL RESTORE UNIT IDENTIFIER Fig 35 Structure of Emulation Parameters CZL Menu CONTROL PREFIX H 7E DIAGNOSTIC MENU DELIMITER CHAR 2C ENTER GRAPHIC RESOLUT NOMINAL RESOLUT SCROLL REDUCED RESOLUT LABEL LENGTH nnnn i nnnn d nnnn m SAVED 3 7 1 Set Format Prefix This function FORMAT PREFIX allows to change the default character SEH Press Enter function key to enter in the FORMAT PREFIX H sub menu Scroll through the nume
53. on under the print head This can be useful when you replace a previously installed printer or you need to center all text on a pre printed label without altering the software Press Enter function key to enter in the VERTICAL OFFSET sub menu nnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch m the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 54 Compuprint 6314 6414 User Manual 3 6 2 Backfeed Offset This function sets the value of the backfeed offset In some cases the label must exit the print head after having been printed so that the user or a print apply system can more easily remove it or align it with the cutter To resume printing the label must return to its original position for proper printing The amount of forward backward adjustment nnn is determined by this item and indicates the amount of adjustment with respect to the REFERENCE OFFSET item see 3 6 3 below Press Enter function key to enter in the BACKFEED OFFSET sub menu nnn i m select the unit of measurement between i the values are indicated in hundredths of an inc
54. phics and text Optional Built in label rewinder for label Peel Off operation Label Taken Sensor for detecting removal of labels in Peel Off or Tear Off modes Peel Off mode for peeling off labels one at a time before printing the next label Tear Off mode for positioning the label at the tear off position and detecting its removal before printing the next label Strip mode for printing a specified number of labels and positioning the last label at the tear off position 8MB DRAM memory 4MB Hlash memory The printer can be connected to communicate with the host via RS 232 and USB ver 2 00 Centronics compatible parallel IEEE 1284 compliant parallel and optional connections of Ethernet 10 100 Base T The interface cables needed to connect the printer to the host device is supplied by the user Compuprint 6314 6414 User Manual 1 4 Thermal Printer Technology Quiet and fast with excellent print quality your multifunction thermal printer uses an inline thermal print head The operation of a thermal printer is different from that of a line matrix or laser printer The thermal printer uses a print head with heating elements and special paper or ribbon 1 4 1 The Printing Process The thermal print head allows two modes of operation Direct Thermal During direct thermal printing the thermal print head selectively heats small rectangular thermal dots When these contact the coated thermal pape
55. play between the spindle and the core the tabs mounted for this specific purpose can be adjusted They contain two screws by loosening these their position can changed according to the actual diameter of the core The cardboard core of the new ribbon is not securely fixed to the spindle 2 in Fig 10 page 19 Follow the procedures described in section 2 2 4 on page 24 exactly More specially the spindle on which the roll of ribbon is mounted must actually be pulled when the ribbon moves If there is free play between the spindle and the core the tabs mounted for this specific purpose can be adjusted They contain two screws by loosening these their position can changed according to the actual diameter of the core The paper gets stuck The paper in not properly loaded Open the cover of the printer and load the paper while carefully following the instructions in section 2 2 on page 18 Print quality is poor The paper has not been properly loaded Open the cover of the printer and load the paper while carefully following the instructions in section 2 2 on page 18 There are wrinkles in the ribbon which affect print quality Open the cover of the printer and load the ribbon while carefully following the instructions in section 2 2 4 on page 24 The printer does not power up The power cable has not been properly connected Repeat the power cable connection procedure
56. printer automatically to adjust the sensitivity of the paper sensor according to the paper used The paper must be properly installed and the PAPER SENSOR MODE item see 3 9 2 below must be selected depending on whether the gap or the black tick mark are present At this point the printer performs a series of actions at the end of which if the calibration sequence is successful the display shows the blinking message PAPER SENSOR ADJUSTMENT DONE otherwise FAILED 3 9 2 Paper Sensor Mode This diagnostic function allows the choice of paper sensor Press Enter function key to enter in the PAPER SENSOR MODE sub menu Press Scroll function key to scroll through the various items of this function TRANSMISSIVE this item enables the transmission mode and must be used when the labels are marked off by a gap or a hole or more generally when there is an area with a net difference of support transparency between one label and the other REFLECTIVE this item enables the reflection mode and must be used when the support is completely opaque and there is a black tick mark on the back of the support itself 3 9 3 Paper Sensor Control This function enables the printer to calibrate the paper sensor manually This function is useful in the case of problematic media e g transparent labels Press Enter function key and display shows Sens Value nnnn mV Gain nnn Off nnn Press Scroll function key to change value of n Press Enter f
57. progressively narrower labels require steadily higher numbers The best adjustment position is the highest possible number compatible with the print quality The number 0 corresponds to labels with a width of 118 mm 23 Compuprint 6314 6414 User Manual 2 2 4 Loading The Ribbon When printing by thermal transfer the ribbon must be loaded as follows after opening the label loading area and studying the figure on the inner side of the cover see Fig 10 on page 19 Move the print head lock lever 11 to the open position 14 see Fig 11 on page 20 Insert the ribbon roll in the new ribbon unwinder 2 Insert an empty cardboard core in the printed ribbon rewinder 1 Then feed the free end of the ribbon under the first and second media rollers under the print head and then onto the cardboard core installed on the printed ribbon rewinder 1 taking care not to block the paper sensor Manually wind the free end of the ribbon onto the printed ribbon rewinder 1 and manually turn it until the ribbon is taut and straight Move the print head lock lever 11 to the closed position 13 as shown in Fig 17 Fig 17 Loading of ribbon Close the loading area 24 Compuprint 6314 6414 User Manual 2 3 Printer Options 2 3 1 Tear Off And Tear Off Strip Tear Off mode is where each label is printed and then positioned over the tear bar and waits for the user to remove it before the next label is printed
58. ps about printer operation 1 2 Important Warranty Information Printer Warranty CPG International warrants to purchaser that under normal use and service this printer excluding the thermal print head purchased hereunder shall be free from defects in material and workmanship for a period of ninety 90 days from the date of shipment from CPG International Consumable items such as media and ribbons are not covered under this warranty This warranty does not cover equipment or parts that have been misused altered or used for purposes other than those for which they were manufactured This warranty also does not cover loss shipping damage damage resulting from accident or damages resulting from unauthorized service Thermal Print Head CPG International warrants the print head for a period of ninety 90 days or 1 000 000 linear inches Thermal Transfer Direct Thermal of use whichever comes first The warranty does not cover print heads that have been misused damaged due to improper cleaning or damaged due to use of improper ribbons or media Supplies To reorder CPG International supplies you can complete the reorder form that comes with your printer or call your local CPG International office Compuprint 6314 6414 User Manual 1 3 Features Thermal transfer and Direct thermal printing Supports over 17 types of bar codes Download forms fonts and graphics to printer memory High resolution print head for sharp gra
59. r the dyes and developers in the coating react to the heat and develop an image This mode of printing is generally used for short term labeling applications Thermal Transfer During thermal transfer printing the heated thermal dots contact a thermal ribbon The heat reacts with the ribbon and bonds the image to the paper This method is used especially for abrasive long storage applications and for specialized applications such as in extreme environmental conditions or where tamper proofing is required 1 5 Thermal Consumables 1 5 1 Media Selection Since there are two print modes of operation there are two kinds of thermal media Direct thermal media hermal transfer media Direct thermal media is paper coated with special chemicals that act as an accelerator acceptor dye and binder During direct thermal mode the heat from the thermal print head contacts the paper and causes a chemical reaction to take place There is a wide range thermal transfer media available such as film or synthetic paper substitutes that are excellent in their ability to transfer an image print quality and others in scratch resistance long storage Most of these media options can be die cut for easy label applications NOTE The term media used in this manual refers to all the different kinds of paper or tag stock that can be used in the printer Compuprint 6314 6414 User Manual 1 5 2 Ribbons CPG International offers a range of
60. rals with the Scroll function key and then confirm with the Enter function key The value range is between 2E hex and 7E hex 3 7 2 Set Control Prefix This function CONTROL PREFIX H allows to change the default character Press Enter function key to enter in the CONTROL PREFIX H sub menu Scroll through the numerals with the Scroll function key and then confirm with the Enter function key The value range is between 2E hex and 7E hex 57 Compuprint 6314 6414 User Manual 3 7 3 Set Delimiter Character This function SET DELIMITER CHARACTER allows to change the default character 2C hex Press Enter function key to enter in the DELIMITER CHAR sub menu Scroll through the numerals with the Scroll function key and then confirm with the Enter function key The available values are 2C 3C 4C 5C 6C 7C hex 3 7 4 Resolution Mode This function selects the print resolution modes Press Enter function key to enter in the GRAPHIC RESOLUT sub menu Press Scroll function key to scroll through the various items of this function NOMINAL RESOLUT this parameter selects the nominal resolution REDUCED RESOLUT this parameter selects the reduced resolution 3 7 5 Label Length This function sets the length of the label Press Enter function key to enter in the LABEL LENGTH sub menu nnnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch m the va
61. rdance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications to this equipment not expressly approved by us may void the user s authority to operate this equipment The use of a non shielded interface cable with this device is prohibited Interface shielded cables are necessary in order for this product to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules 75 Compuprint 6314 6414 User Manual 7 SERIAL PORT WIRING RS 232 serial port pin assignment DB9 plug Pin number Signal 1 DCD RXD TXD DTR GND DSR RTS CTS SRTS CO QD A RU N Table 17 RS232 serial port pin assignment 76 Compuprint 6314 6414 User Manual 8 INDEX OF FIGURES FIG 1 THE 0314 6414 PRINTER eot ent tne Seek de teret e ete te e e eter aee ee b ite oi tate ee 10 FIG 2 POWER INLET AND ON OFF SWITCH 12 FIG 3 PRINTER INTERFACES a be bated da an vice a sn sas GS ua tuer een d tas de ae ke 13 FIG 4 CONNECTION OF POWER CORD AND ON OFF SWITCH retener nennen 13 5 LIFTING THE PRINT HEAD GROU
62. ribbons that have been specifically engineered to enhance printing capabilities and to prevent premature print head wear Therefore it is strongly recommended that you use a CPG International Thermal Ribbon in your printer 1 6 Thermal Features 1 6 1 Emulations Your thermal printer has the standard CZL emulation which provides direct compatibility with Zebra printers In addition the printer has co resident CDL emulation which provides direct compatibility with Datamax printers and CPL emulation 1 6 2 Hardware Options Ask your authorized representative about the following options which can enhance the versatility of your printer Fonts A selection of fonts is available to extend the capabilities of the standard resident fonts Media Cutter The cutter is used to automatically cut printed media when the media exits the printer Media Catcher Tray Used with the Media Cutter option to catch the cut media and collect it away from the Media Cutter Assembly Peel Option The Peel Option is used to peel adhesive labels from the liner Powered Rewind Option Used to automatically rewind the printed label and liner back on a roll for use at a later time Network Interface Card NIC Servers Allows the user to attach the printer to a LAN Local Area Network rather than attaching it directly to a host system NIC servers support Ethernet only NIC servers are available as an internally installed mounted inside the printer with the 10 10
63. rs Menu Press Enter function key and hold it while Power On the printer to enter in the COMMUNICATION MENU and be able to value selection INTERFACE TYPE CENTRONIX SERIAL USB NIC A INTERFACE PARAMETERS TYPE SCROLL SCROLL RIAL RFACE SCROLL NIC RFACE SCROLL FACTORY RESET Fig 38 Structure of Communication Parameters Menu ASSIGNMENT SERIAL INTERFACE This item allows you to select the different parameters for the serial port communication NIC INTERFACE This item allows you to select the different parameters for the networking port communication FACTORY RESET This item resets the printer to factory parameters 64 Compuprint 6314 6414 User Manual 3 11 Serial Interface The following list describes all menu items in the Serial Port Functions top level menu INTERFACE TYPE SCROLL SERIAL INTERFACE SCROLL BAUD RATE SELECTION SCROLL PARITY SELECTION DATA BITS NUMBER SELECTION SCROLL STOP BITS NUMBER SELECTION SCROLL Xon Xoff PROTOC SELECTION SCROLL i NIC i INTERFACE PARITY NONE EVEN ODD FORCED 0 FORCED 1 DATA BIT 8 7 STOP BIT T 2 SCROLL SCROLL SCROLL Xon Xoff PROTOC DISABLED XON XOFF DTR XON XOFF ONLY SCROLL Fig 39 Structure of Serial Interface Menu 3 11 1 Baud Rate This item a
64. s Enter function key to enter the PRINT METHOD MODE sub menu Press Scroll function key to scroll through the various items of this function DIRECT THERMAL the direct thermal refers to printing directly on thermal paper In this case the heat generated by the head alters the paper which turns black in correspondence to the printed characters without the need for any ribbon THERMAL TRANSFER the thermal transfer method is performed with a special ribbon which through the heat generated by the intelligent print head applies the ink on the paper during printing 47 Compuprint 6314 6414 User Manual 3 4 5 Password Selection This function allows the creation of a security password to prevent non authorized personnel to change the printer configuration Press Enter function key to enter in the PASSWORD SELECTION sub menu NEW PASSWORD nnnn this item allows you to create a password using a string composed of 4 numerical characters nnnn Press Scroll function key to scroll the numbers to be used for the numerical string and then confirm pressing the Enter function key Notes insert a string of four 0 character to cancel the password all changeable parameters of all menu are dependent on the password 3 4 6 Power Up Configuration With this function it is possible to set the printer state and an action that the printer performs automatically after the power up Press the Enter key to select the submenu POWER UP STATE
65. selected menu appears on the display During the operation don t press Esc function key otherwise the changes will be looses 3 At the power on the printer display shows ON LINE or OFF LINE at the first line and the series of 11 characters at the second line Each of this characters defines a characteristic of the printer The first the print density in dots per inch The second the maxim width of the print head inch The third and the fourth the maximum print speed in inch per second The fifth the type of printer emulation The sixth and the seventh media type The eighth the active interface The ninth tenth and eleventh the printhead temperature 40 Compuprint 6314 6414 User Manual Example 24107 DT P 30 2 print density 2 DPI 4 print head width 4 inch 10 max print speed 10 IPS Z type of printer emulation CZL emulation DT direct thermal also may be TT thermal transfer P the active interface is Parallel Port also may be S Serial U USB L LAN 30 current print head temperature when the temperature exceeds 60 C the character gt is show on the left of the temperature number eg gt 60 3 2 4 Moving Within The Configuration Menu Movement within the configuration menu is controlled by using the appropriate navigation keys Table 3 shows how to move through the menu system See Function Keys And LEDs on page 37 for more details on
66. shows the ON LINE message Ready Blinking the printer is off line In this condition the printer stores the received data in its memory and prints it out when brought back on line The message OFF LINE appears on the display Off the printer is in the off line following a check function in this case the Check LED flashes or the printer is in menu mode Off normal operation condition Check Blinking the printer is performing a check due to an error condition e g out of paper The printer goes off line the Ready LED turns off and the display shows a blinking error message e g PAPER END Power Lit normal operating condition Off the printed is off or the power cable is not properly connected Table 2 LED functions 37 Compuprint 6314 6414 User Manual 3 2 Configuring The Printer 3 2 1 Overview The configuration process is carried out using the printer configuration keys on the control panel and includes the following Configuring the printer for different host interface options Customizing label formats Checking printer status Running various maintenance tests NOTE Control codes sent by the host system will override the control panel settings 38 Compuprint 6314 6414 User Manual Fig 29 shows the menu map power off mode off line mode ENTER POWER ON SCROLL ESC Communication Parameters File Enabling and Printer Emulat
67. ted Calibrate the sensor as explained on page 32 It is not possible to calibrate the sensor and or the printer continues indicating blocked paper The paper sensor is obstructed Carefully eliminate label fragments that might have stick to the paper sensor The ribbon sticks to the bottom of the print head The temperature of the print head is too high Reduce the temperature of the print head using the Printhead Heat Selection in the Printer Settings Menu or with the commands provided by each emulation language in this latter case please refer to the respective section of programming manual A paper out message is shown on the display even though there actually is paper in the machine The paper is not passing through the paper sensor See section 2 2 on page 18 where the operations required for inserting the paper correctly are described 70 Compuprint 6314 6414 User Manual Problem Possible causes Solution A ribbon out message is shown on the display even though the ribbon is loaded in the printer The ribbon wrapped on the spindle 1 of Fig 10 page 19 is not secured to the cardboard core so the spindle spins freely Follow the procedure described in section 2 2 4 on page 24 exactly making sure that the previously printed ribbon is securely wound on the cardboard core so that it can actually be pulled when the spindle moves If there is free
68. the function of the operator panel keys This example configures the printer for Direct Thermal operation Use these basic guidelines to move throughout all the configuration menus You can select different options and save them as the power on default To configure the printer it must be offline If the Ready indicator is lit press and release the Enter key to place the printer offline When the printer is offline OFFLINE appears on the top line of the LCD Pressing the Scroll amp Esc keys together causes the printer to enter the printer configuration menu system and Configuration Menu appears in the LCD Step Press LCD Notes 1 Enter OFFLINE 2 Scroll amp Esc CONFIGURATION MENU Plows i changes 3 Enter FILE MENU 4 Scroll Until ENABLING AND MODES 5 Enter SET PRINTER MODE 6 Scroll Until PRINT METHOD SELECTION 7 Boiss PRINT MODE DIRECT THERMAL Indicates that Direct Thermal print is currently selected 8 Scroll PRINT MODE THERMAL TRANSFER Cycles through the choices 9 Enter PRINT MODE THERMAL TRANSFER Indicates that Thermal Transfer print is now selected 10 Esc Until SAVE CHANGES 11 Enter Saves Changes that you have made Table 3 How to configure the printer to Direct Thermal operation 41 Compuprint 6314 6414 User Manual Changing printer settings such as print speed or emulation is referred to as configuration You can configure the printer through the
69. the mail server address This number is represented by a decimal notation where the decimal values are divided by points in four fields Each field ranges between 0 and 255 Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field 3 12 9 Email Notification Address This item is displayed only if the ENABLING SMTP function is selected in ENABLED mode This function allows to write the e mail address where you can notify the failures Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field 3 12 10 Email Printer Address This item is displayed only if the ENABLING SMTP function is selected in ENABLED mode This function identifies the address of the sender s e mail using a string of characters Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field 3 12 11 Contact The Contact is identified by a name This function allows to create the name of the printer user using a 14 character string Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field 3 12 12 Location The Location is identified by a name This function allows to create the name of the Location were there is installed the printer using a 14 character string Use the Scroll function key to increase the values in one field and the Enter functio
70. through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 55 Compuprint 6314 6414 User Manual 3 6 5 Column Offset This function sets the value of the column offset It is possible to move the printout image respect to physical edges of the label through the column offset By this item which can be overwritten via software you can move all the fields in the label right with respect to the left lower corner edge of the form Press Enter function key to enter in the COLUMN OFFSET sub menu nnmn i m select the unit of measurement between i the values are indicated in hundredths of an inch and m the values are indicated in tenths of a millimeter using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears 3 6 6 Select Final Character This function FINAL CHARACTER sets the command terminator Press Enter function key to enter in the SET FINAL CHAR sub menu The default value is OD hex carriage return Scroll through the numerals with the Scroll function key and then confirm with the Enter function key The value range is between OD hex and FD hex 3 6 7 Control Codes This functi
71. tion sets the label length The printer can print on labels that are separated by a reference gap black mark or a hole and on a continuous form In this case you must inform the printer of the length of the label to be printed in dots millimeters or inches Press Enter function key to enter in the FORM LENGTH sub menu nnnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch m the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to modify scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears If you select 0000 you can use labels marked off by a gap or a hole as length reference 50 Compuprint 6314 6414 User Manual 3 5 4 Maximum Label Length Selection This function sets the maximum length of the label Press Enter function key to enter in the MAX LABEL LENGTH sub menu nnnn i d m select the unit of measurement between i the values are indicated in hundredths of an inch the values are indicated in tenths of a millimeter or d the values are indicated in dots using the Scroll function key After having chosen the unit of measurement use the Enter function key to move to the number you want to m
72. unction key and then confirm with the Enter function key up to the last cursor position when the menu item appears The slew speed is indicated inches per second ips The value range is between 2 and 10 in steps of 0 5 ips Depending on the model that you have 51 Compuprint 6314 6414 User Manual 3 5 6 Backfeed Speed Selection This function sets the backfeed speed Press Enter function key to enter in the BACKFEED SPEED sub menu nn scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears The backfeed speed is indicated in inches per second ips The value range is between 2 and 10 in steps of 0 5 ips Depending on the model that you have 3 5 9 Print Head Heat Selection This function selects the temperature of the print head that directly affects print quality The optimal temperature depends on the type of ribbon and support used Press Enter function key to enter in the PRINTHEAD HEAT sub menu nn the temperature can be adjusted with this parameter and with the software commands a description of which is found in the Programmer Manual of the current emulation Scroll through the numerals with the Scroll function key and then confirm with the Enter function key up to the last cursor position when the menu item appears The value range is between 01 and 20 the default value is 12 3 5 10 Cut Cycle
73. unction key to change position of n Press Esc function key and display shows Sens Value nnnn mV Threshold nnn Press Scroll function key to change value of n Press Enter function key to change position of n Press Esc function key to exit The value detected by the paper sensor is shown on the first line of the display To determine the correct adjustment it is necessary to maximize the difference between the value detected with a gap under the sensor and the value with a label The value transmissive sensor is approximately 1200 when there is a gap 3300 when there is a label and 500 when there is a paper out condition In any event the gap value must be far from that of the paper out value when nothing appears under the sensor Example Gain 045 Off 059 Sens Value label 3300 gap 1260 paper 550 The trheshold value must be the Sens Value with label minus 500 Example Sens Value 3300mV Threshold 280 3 9 4 Run No Paper Calibration This function enables the printer to calibrate the paper sensor in paper out condition This function is necessary to allows a correct automatic sensor adjustment operation Press Enter function key to enter in the NO PAPER CALIBRATION function At the end of operation the display shows PAPER SENSOR CALIBRATION DONE or FAIL 62 Compuprint 6314 6414 User Manual 3 9 5 Run Manual Adjustment This function enables the printer to calibrate the paper sensor manuall
74. ve IR scannable direct thermal paper permanent acrylic adhesive 7 mil direct thermal paper tag stock 3 3 mil direct thermal film permanent acrylic adhesive Sizes Roll or continuous form with or without slots labels cards transparents Table 12 Label specifications 73 Compuprint 6314 6414 User Manual RIBBON SPECIFICATIONS Length 450 meters Width Max 118 mm Ribbon types Wide Spectrum Wax Ribbon Wax Resin Blend Ribbon Specialty Resin Ribbon Harsh Environment Resin Ribbon Table 13 Ribbon specifications GRAPHIC CHARACTERISTICS Bar codes Codabar Code 39 Code 93 Code 128A Code 128B Code 128C EAN 8 EAN 13 FIM German Interleaved 2 of 5 Interleaved 2 of 5 Logmars MSI PDF 417 Postbar Postnet Royal Mail Telepen UCC EAN Code 128 UPC A UPC E UPC EO UPC E1 UPS 11 UPS Maxicode Datamatrix Fonts CP 437 USA Western Europe 850 Multilingual CP 851 Greek CP 852 Eastern Europe CP 853 Turkish CP 855 Russian CP 858 Euro PC Multilingual CP 860 Portugal CP 863 France Canada CP 864 Arabic CP 864E Arabic CP 865 Denmark Norway CP 866 Cyrillic CP 867 Turkish 2 Mazowia Polish Turkish Greek Kamenicky CWI Roman 8 IN2 ISO 8859 1 USA Western Europe ISO 8859 2 Eastern Europe ISO 8859 3 Southern Europe ISO 8859 4 Northern Europe ISO 8859 5 Cyrillic ISO 8859 6 Cyr
75. vice IMPORTANT Adhesive backed labels that DO NOT lay flat on the backing liner may jam the printer This can cause the label to peel off the liner The exposed edges may stick to the label guides and rollers inside the printer If you run out of labels while printing do not turn the power switch to the OFF position while reloading labels Lost data may result 18 Compuprint 6314 6414 User Manual 2 2 1 Loading Labels Inside The Printer You can open the label loading area by lifting the hinged media cover on the right side of the Printer Fig 10 is affixed on the inside of the cover and illustrates the various parts of the printer involved in labels and ribbon handling 9 5 4 rl Fig 10 Paper and ribbon handling scheme Legend 1 Ribbon rewinder 8 Paper sensor group 2 Ribbon unwinder 9 Fastener for front option devices 3 Paper unwinder 10 Paper rewinding way 4 Paper roll lock lever 11 Print head lock lever CLOSE 5 External paper way 12 Paper exit front 6 Paper rewinder 13 Print head lock lever 7 Paper guide 14 Print head lock lever OPEN To install the labels roll proceed as follows Move the label roll lock lever 4 to the horizontal position and move it towards the external end of the roll shaft according to the width of the roll that will be installed Compuprint 6314 6414 User Manual Move the print head lock lever 11 to the open position 14 see Fig 11
76. y This function is useful in the case of problematic media e g preprinted labels Press Enter function key and follow the instructions shown on the display 3 9 6 Run Automatic Present Sensor Calibration This function enables the printer to calibrate in automatic mode the present paper sensor This function is necessary to allows a correct automatic present sensor adjustment operation Press Enter function key to enter in the AUTOMATIC PRES SENS CAL function At the end of operation the display show PRESENT SENSOR CALIBRAT DONE or FAIL 3 9 7 Printhead Type Detected This item indicates the print head type installed on the printer intelligent print head or not intelligent print head 3 9 6 Counters Menu Pressing the Enter function key when this function is displayed you gain access to two submenu DISPLAY COUNTERS press Enter function key and on the first line of the display appears USER COUN nn and in the second line appears RESERVED nn The value displayed near the message USER COUN shows the quantity of printed labels after the last user reset RESERVED instead shows the absolute quantity of printed labels in meters Pressing the Scroll function key to enter in RESET USER COUNTER press Enter function key and on the display appears RESET IN PROGRESS for a few second This selection sets the user counter of the printed labels to zero 63 Compuprint 6314 6414 User Manual 3 10 Communication Paramete
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