CID Programming - TierOne Telecommunications
Contents
1. ane oe k Comdial Adapter JK504 003 9600 END ac PAR EEE i ee ee 9600 8N1 fixed 4 conductor rolled Cable el Hee RJ 11 Jack 1 REIL Jack x _ US gt ral Nie i 6 6 RJ 11 Plug RJ 11 Plug HA A Oy eS 3 N C 2 K z 4 o 7 e 4 TXD Green Fra j i a me ae Ne 4 i A gt Oo ep RXD Red 5 8o gt 5 i f a a ee RTS 4 i 9 1 e D CTS Black x me e 5 NIC 1 o e GND Yellow i external pin view external pin view i CID023 CDR Connecting a Caller ID to a PC DB 9 Serial Port When connecting a Comdial caller ID unit to a DB 9 serial port on a personal computer PC use a six conductor rolled telephone cable Plug one end of the cable into the SERIAL OUT jack on the caller ID unit and the other end into an RJ 11 to DB 9 adapter Comdial part number JK504 004 Std PC Serial Port LOU i Comdial Adapter JK504 004 2600 8NI ac E E E A 9600 8N1 fixed Female 1 Da DB9 RJ 11 Jack RJ 11 Jack yx HS a e Carrier 1 x x e 5 RJ 11 Plug RJ 11 Plug 5 2 i 2 e r e a Pal Ma 3 E 4 4 3 oO a RTS 4 3 3 4 o 8 4 TXD gt b 6 T i 2 gt e gt crs 6 6c Cable rolled i 1 4 1 4 A A A DTR O eH RING IND i Lo e GND i i external pin view external pin view i CID024 CDR 14 Con2. 35 TIEN E ES Contents Ill Notes IMI89 320 Installing and Programming Caller ID Introducing the Caller ID Feature The Comdial caller ID feature uses an external caller ID device such as the one illustrated in the figure below The four models available from Comdial are CID 04 C CID 04 C AR CID 08 C and CID 08 C AR Depending on the model you have this hardware device supports either four or eight caller ID conditioned lines per unit You can serially connect four and eight port devices to give larger systems the ability to support a maximum of 68 caller ID conditioned lines The number of caller ID conditioned lines that can be used on a smaller system such as the DSU DSU II depend on the system s line capacity The caller ID unit interfaces with the common equipment cabinet through the appropriate serial data port Any proprietary LCD speakerphone can receive and display caller ID information The display conveys all available caller ID information from the time the call rings at the station until the line disconnects The communications system stores caller ID information in its SMDA storage and makes it available in the SMDA printout Introducing this Manual This manual provides you with all of the necessary connection details for installing either a four port or eight port Comdial caller ID device on each of the Comdial Communications Systems Instructions are also included for connection of TC
3. 23 Assigning Caller ID Lines 27 32 Assigning Caller ID Stations 28 32 Audible First Ring Feature 28 B Baud Rate for Caller ID 16A 22 Baud Rate for Caller ID pre 16A 23 C Caller ID Activating 16A 21 Activating pre 16A 23 Connecting sano sine A eee 5 Connecting to a TCI Caller ID 16 17 Connecting to another Caller ID 15 Data from the CO 26 Distribution viscid Sa disent 29 DSU G0408 and G0816 Connections 13 DSU G1632 Connections 13 DSU II Connections 12 DXP Plus Connections 12 Eight Port Connections 6 Four Port Connections 6 FXS FXT Connections 12 Introducing 1 Mounting er a a is ee 4 PC Connections DB 25 15 PC Connections DB 9 14 RNA Calls 16A 22 RNA Calls pre 16A 23 Serial Connections 6 Serial Connections to Front View 6 Serial Port Connections 9 Serial Porta mur se 11 Service Support 31 Setting Baud Rate 16A 22 Setting Baud Rate pre 16A 23 SMDR Printout 26 31 Stacking Eight Port Devices
4. Call Station Line Date Time Call length Answer Time Called or Calling 1 1000 6 10 15 92 04 38 0 1 12345678901 23456 2 12 3 10 15 92 00 56 0 2 5551212 3 1 10 15 92 00 56 NOANS 2 5551234 4 10 1 10 15 92 00 56 0 1 l 5551234 5 4 10 15 92 01 00 NOANS 2 6 10 4 10 15 92 01 00 0 1 0 1 outgoing call 4 answered incoming call with caller ID 2 outgoing call 5 unanswered incoming call without caller ID 3 unanswered incoming call with caller ID 6 answered incoming call without caller ID If SMDR printout is not already turned on default turn it on as follows 1 Press ITCM and dial X 746 2 Dial 772 SMDR PRINT XXX 3 Dial 1 to enable printout SMDR PRINT ON 4 Dial for configuration mode or SPEAKER to quit Programming the Unisyn 31 Installing and Programming Caller ID IMI89 320 Assigning Caller ID Lines required programming Description Programs lines to receive caller ID service To Program 1 Dial 47 CALLER ID LINES 2 Select line ports LED On Selected Line Port 1 6 Dial 01 06 or press B1 B6 3 Press for configuration mode Assigning Caller ID Stations required programming Description Programs stations to receive Caller ID information To Program 1 Dial 53 STATION FEATURES 2 Dial 36 CALLER ID STA 3 Select station ports LED On Selected Station 10 25 Dial 10 25 or press A1 A16 4 Press X for configuration mode Con
5. 8 Stacking Four Port Devices 7 Understanding the Serial Ports 11 Unisyn Connections 14 Caller ID Boxes Multiple 19 Caller ID Device 1 Caller ID Device Installing 3 Caller ID Lines Assigning 27 32 Caller ID Service Support 25 Caller ID Stations Assigning 28 32 Caller ID Wall Mounting Template 4 COD eha id en dise 26 COM 2 Configuring 28 Connecting the Caller ID 5 Connection Matrix 9 Constructing the Local Call Table 16A 22 Constructing the Local Call Table pre 16A 24 D Daisy Chain Connection 16 Data Port B Configuring 28 DB 25 Serial Port Connections 15 DB 9 Serial Port Connections 14 Deleting RNA Records 16A 22 Index Index 37 Index Deleting RNA Records pre 16A 24 Detailing the Line Connections 5 Diagram Six conductor Rolled Cable 10 DIP Switches 19 DIP Switches Locating the 20 DIP Switches Setting 19 Distribution 29 DSU G0408 and G0816 Connections 13 DSU G1632 Connecting a Caller ID to 13 DSU II Connections 12 DSU DSU II Programming 25 DXP Plus and FXS EXT
6. 21 E Eight Port Caller ID 6 8 F FCC Registration Number 34 FCC Rules and Regulations 33 First Ring Feature 28 Four Port Caller ID 6 7 FXS FXT Connections 12 l Industry Canada IC RF Emission Info 35 Rules and Regulations 39 Industry Canada IC TELCO Info 35 Installation Instructions for the System 3 Installing the Caller ID Device 3 L Line Connections Detailing the 5 Local Call Table Constructing 16A 22 Local Call Table Constructing pre 16A 24 Locating the DIP Switches 20 M Mounting the Caller ID 4 Multiple Caller ID Boxes 19 38 Index IMI89 320 P PC DB 25 Serial Port Connections 15 PC DB 9 Serial Port Connections 14 Programming DXP Plus and FXS FXT 21 R Registration Number FCC 34 RF Emissions 33 Ringer Equivalence Number REN 34 RNA Calls 16A 22 RNA Calls pre 16A 23 RNA Records Deleting 16A 22 RNA Records Deleting pre 16A 24 Rules and Regulations 33 Ss SAVE Button Assigning 29 Serial Ports Understanding Caller ID s 11 Service Support Caller ID 31 Six Co
7. 7 answered incoming DISD call with caller ID 8 unanswered incoming DISD call without caller ID If SMDR printout is not already turned on default turn it on as follows 1 Press ITCM and dial X 746 2 Dial 772 3 Dial 1 to enable printout SMDR PRINT XXX SMDR PRINT ON 4 Dial XX for configuration mode or SPEAKER to quit As an option you can arrange for the system to provide caller ID data distribution through the RS232 data port B COM 2 to a personal computer PC just as it supplies SMDA data to a data printer This data consists of four special purpose messages and is in the ASCII format suitable for use with PC based application programs The messages are as follows Typical Message 1 sent out as soon as Caller ID data arrives from the CO Message ID and Line No Caller ID Data End of Message Identifier 2 bytes 15 bytes 2 bytes 3 bytes 3E 3C 31 30 35 31 2D 38 30 34 2D 39 37 38 2D 32 32 30 30 20 0D 0A gt lt 1 0 1 1 8 0 4 97 8 2 2 00 CR LF 26 Programming the DSU and DSU II IMI89 320 Installing and Programming Caller ID Typical Message 2 sent when a ringing line with CID is answered or retrieved from hold Message ID and Line No Station No End of Message Identifier Q bytes 2 bytes 2 bytes 3 bytes 3E 3C 32 31 32 31 30 0D 0A St K 7 1 2 1 0 CR LF Typical Message 3 sent when CID data is not received from
8. Activating Caller ID software 16A and later When caller identification ID information is available from the central office you must take the following programming actions in VMMI to make caller ID active in the system 1 Turn on the caller ID feature for the line ports PROGRAMMING LINES CALLER ID ACTIVE 2 Assign the caller ID lines to the stations as delayed or direct ringing lines PROGRAMMING STATIONS DELAYED RING DIRECT RING etc 3 Enable line answer and line originate in a class of service PROGRAMMING STATION MENU CLASS OF SERVICE ORIGINATE ON LINES ANSWER ON LINES 4 Assign the line answer and line originate class of service to the stations as day COS and or night COS PROGRAMMING STATIONS DAY COS NIGHT COS 5 Assign special purpose station buttons to control the feature PROGRAMMING STATIONS STATION BUTTON MAP Programming the DXP Plus and FXS FXT 21 Installing and Programming Caller ID IMI89 320 Setting Baud Rate for Caller ID 16A You must program the parameters of the serial data port where you have connected the caller ID device The serial data port parameters must match the data parameters of the caller ID device which are 9600 baud eight data bits no parity bit and one stop bit Flow control or handshaking is None Program the serial data port parameters from the following VMMI programming screen PROGRAMMING SYSTEM S
9. Installing and Programming Caller ID This publication is applicable to all software revisions IMI89 320 03 10 00 printed in U S A The Rising Star Comdial strives to design the features in our communications systems to be fully interactive with one another However this is not always possible as the combinations of accessories and features are too varied and extensive to insure total feature compatibility Accordingly some features identified in this publication will not operate if some other feature is activated Comdial disclaims all liability relating to feature non compatibility or associated in any way with problems which may be encountered by incompatible features Notwithstanding anything contained in this publication to the contrary Comdial makes no representation herein as to the compatibility of features Issued 2 12 97 IMI89 320 Contents Contents 1 Introducing the Caller ID Feature 1 Introducing this Manual 1 2 Installing the Caller ID Device 3 Installation Notic 22 588 done e 3 Using the System s Installation Instructions 3 Mounting th Caller Di 8 dr dote she date he de sleep r union 4 Connecting the Caller ID to the System 5 3 Connecting the Caller ID Serial Ports 9
10. Using the Connection Matrix 9 Matrix Notes tt tt ois As cdi A ee Rae RS pen ET Wiese 10 Understanding the Caller ID Serial Ports 11 Connecting a Caller ID to a DXP DXP Plus or FXS EXT 12 Connecting a Caller ID to a DSUIL 12 Connecting a Caller ID to a DSU Model G1632 13 Connecting a Caller ID to a DSU Models G0408 and G0816 13 Connecting a Caller ID to a Unisyn System with the TX232 Option 14 Connecting a Caller ID to a PC DB 9 Serial Port 14 Connecting a Caller ID to a PC DB 25 Serial Port 15 Connecting a Comdial Caller ID to Another Comdial Caller ID Daisy Chain Connection 15 Connecting a Comdial Caller ID to a TCI Caller ID Daisy Chain Connection 16 Connecting a TCI Caller ID to a Comdial Caller ID Daisy Chain Connection 17 Connecting a TCI Caller ID to a DXP DXP Plus FXS FXT or DSUIL 18 Contents Contents IMI89 320 4 Setting the DIP Switches for Multiple Caller ID Boxes 19 5 Programming the DXP DXP Plus and FXS FXT for the Caller ID Feature 21 Activating
11. See the figure below for connection details and the figures on the next page for the modular jack locations on the caller ID Also connect the CO lines to the common equipment s line connections Always connect line 1 from the caller ID to the first port on the common equipment you are using For example line 1 to port 1 Connect the remaining lines in order Do not skip any ports If you want to omit a line omit the last port never the first port or a port in between For example to connect three caller ID lines to a system connect line 1 to port 1 line 2 to port 2 and line 3 to port 3 with no connection to port 4 Be sure that the line connections for both the caller ID device and the common equipment are isolated from the incoming CO lines by suitable lightning protection Failure to use suitable protection may result in circuit noise hazard to personnel or equipment damage NOTE Short any unused input tip ring pairs together For example if you are connecting only lines 1 and 2 on a 4 port caller ID short together tip and ring of line 3 and short together tip and ring of line 4 This prevents unused line inputs from picking up noise falsely triggering the caller ID detection circuit 2 Connect the caller ID device s serial data out connector labeled SERIAL OUT to the correct serial data port on the common equipment See Chapter 3 for the serial connection details for each of the communications systems 3 Connect the caller ID devi
12. 10 Connecting the Serial Ports IMI89 320 Installing and Programming Caller ID Understanding the Caller ID Serial Ports The following table describes the signals that are associated with the individual pins on both the Serial Out and Serial In RJ 11 jacks located on the Comdial caller ID units RJ 11 Pin Serial OUT Jack Serial IN Jack Number 1 Auxiliary Ground Request To Send RTS output 2 Signal Ground GND Clear To Send input 3 No connect RX Data RXD input 4 TX Data TXD output No Connect 5 Request To Send RTS output Signal Ground GND 6 Clear To Send CTS input Auxiliary Ground Both of the serial ports are configured for only one setting 8 data bits no parity bit 1 stop bit 8N1 at 9600 baud These parameters cannot be changed The flow control is always turned ON for both serial ports but the default no connection state is flow enabled that is both CTS inputs default to the active state Also both RTS output signals are defaulted to the active state 5V For the Serial Out to system connection only GND and TXD are required The serial port connections are illustrated below COMDIAL Caller ID Box SERIAL OUT Jack RJ 11 Jack E peas 2 iS For the Serial Out to KSU connection 5 4 3 i only the GND and TXD are required NC Xx oe 2 TXD This is because the default no connect state RTS 5 on the CTS input is flow ena
13. Caller ID software 16A and later 21 Setting Baud Rate for Caller ID 16A 22 Setting the Absorb Ring Time 16A 22 Reviewing Caller ID Ring No Answer RNA Calls 16A 22 Deleting the Viewed RNA Record 16A 22 Constructing the Local Call Table 16A 22 Activating Caller ID pre 16A software 23 Setting Baud Rate for Caller ID pre 16A 23 Setting the Absorb Ring Time pre 16A 23 Reviewing Caller ID Ring No Answer RNA Calls pre 16A 23 Deleting the Viewed RNA Record pre 16A 24 Constructing the Local Call Table pre 16A 24 6 Programming the DSU and the DSU II for the Caller ID Feature 25 Caller ID Service Supports iia nes bene weld Late te See wets daa ee mu a 25 Assigning Caller ID Lines required programming 27 Assigning Caller ID Stations required programming 28 Configuring Data Port B COM 2 Serial Data Port required programming 28 Setting the Aud
14. Comdial Also you can mix the two in any combination to get a total of 68 lines if the last unit has eight ports If the last caller ID unit has four ports the possible combined total is 64 lines Use a six conductor rolled telephone cable to connect the RJ 11 to DB 9 adapter on the TCI unit to the SERIAL IN jack on the Comdial unit See Table 1 for required DIP switch settings DO NOT USE TCI ADAPTER CABLE TCI 6038 TCP s 232 OUT Comdial Adapter JK508 001 Comdial s CIDOx C Female Wee NES poe ES CS ee Ree SERIAL IN Jack DB 9 DB 9 i 9600 8N1 fixed 1 1 coo 5 i ex 1 F DR reo lt x RI 11 Jack RJ 11 Jack TxD gt 2 bo x gt RJ 11 Plug RJ 11 Plug a crs L el A A I A 6 4 Neo PRE 3 n grs e gt E 1 mi Ne tro Ie PTE 6 6c Cable rolled iy BUSY gt _ 5 e 4 i c Cable rolle GND Sto i ef Coe O ge coat con Connecting the Serial Ports 17 Installing and Programming Caller ID IMI89 320 Connecting a TCI Caller ID to a DXP DXP Plus FXS FXT or DSU II To connect a TCI caller ID unit to either a DXP DXP Plus FXS EXT or DSU II communications system use a TCI adapter cable TCI part number TCI 6038 Plug one end of the adapter cable into the DB 9 connector RS 232 OUT on the TCI unit Plug the other end of the adapter cable into the appropriate C
15. Hardware and Software Instructions You can find the appropriate publication in your system hardware instructions binder Installation 3 Installing and Programming Caller ID IMI89 320 Mounting the Caller ID You can either surface mount or wall mount the caller ID To surface mount the device set it on a flat solid surface close to the communications system To wall mount the caller ID follow these steps 1 Insert two 10 panhead screws obtained locally in the wall until their heads are within 1 8 inch of the wall surface Use the spacing dimensions shown in the template provided in the figure below Use appropriate anchoring hardware when mounting the device on a hollow wall 2 Position the keyhole shaped holes in the bottom of the caller ID device over the screw heads Slide the device down until a slight click is felt 3 To remove the caller ID lift it up to unsnap both screws from the bottom and then lift it away from the wall Front of Caller ID Unit CIDO16 CDR 2 800 3 820 inches gt approx 3 13 16 inches 9 500 Template For Wall Mount 0 400 a 6 330 y Template for Caller ID Wall Mounting 4 Installation IMI89 320 Installing and Programming Caller ID Connecting the Caller ID to the System To connect the caller ID unit 1 Connect the line port modular jacks on the caller ID device to the CO line connections using the kit supplied cable
16. OK since pins 1 amp 6 don t connect at KSU CID021 CDR Connecting a Caller ID to a DSU Models G0408 and G0816 The DSU digital communications system includes Models G0408 and G0816 To connect a Comdial caller ID unit to one of these models use a four conductor rolled telephone cable You do not need to make the CTS B and TXD B connections at the punch down block Punch Down Comdial DSU GOxxx Block Serial Port B 50p Male a Amphenol 26 1 Comdial s CIDOx C SERIAL OUT Jack RJ 11 to Punch Down 9600 8N1 fixed 4 conductor rolled Cable Block pi Aoi tt RJ 11 Jack RJ 11 Jack 44 7 Hp 7 RI 11 Plug RI 11 Plug ix NIC 457320 1 5 GND B 41 ahs xt r i E 4 4 TXD B 42 4 f E 3 p RXD B t p CTS B 44 40 x nc NOTE CTS B and TXD B connections are not necessary at punch down block 50 3 325 50 A CID022 CDR Connecting the Serial Ports 13 Installing and Programming Caller ID IMI89 320 Connecting a Caller ID to a Unisyn System with the TX232 Option Use the RS 232 2 serial port on the Unisyn telephone system for connecting a Comdial caller ID unit The Unisyn system must include the TX232 option board Use a four conductor rolled cable to make this connection The diagram below illustrates this configuration Unisyn TX 232 RS 232 2
17. To arrange for the system to transform a 10 digit number into dialable format you must use the VDT programming method to program the local area code and 6 digit area office codes into the system s memory You cannot do this from station 10 or 12 Programming the DSU and DSU II 25 Installing and Programming Caller ID IMI89 320 All caller ID features require that the customer supplied caller ID interface deliver its data to the system s RS232 data port data port B COM2 You must configure this port to match the output of the decoder device The configuration is 9600 baud with eight data bits no parity and one stop bit 8N1 The system provides caller ID information as part of the SMDR printout An example of this appears below Caller ID Information on SMDR Printout Call Station Line Date Time Call Answer Called or Call Cost length Time Calling 1 1000 12 10 15 92 04 38 0 1 123456789 0 51 0123456 2 12 3 10 15 92 00 56 0 2 5551212 3 1 10 15 92 00 56 NOANS 2 5551234 4 10 1 10 15 92 00 56 0 1 l 5551234 5 4 10 15 92 01 00 NOANS 2 6 10 4 10 15 92 01 00 0 1 0 7 10 1 D 10 15 92 04 23 0 2 wl 5556789 0 00 8 10 1 D 10 15 92 04 19 0 2 wl 0 00 1 outgoing call 5 unanswered incoming call without caller ID 2 outgoing call 6 answered incoming call without caller ID 3 unanswered incoming call with caller ID 4 answered incoming call with caller ID
18. answered line or when line is taken off hook Message ID and Line No Station No End of Message Identifier 2 bytes 2 bytes 2 bytes 3 bytes 3E 3C 33 31 35 31 32 0D 0A gt lt 3 1 5 1 2 CR LF Typical Message 4 sent when line is made idle Message ID and Line No End of Message Identifier 2 bytes 2 bytes 3 bytes 3E 3C 34 30 35 0D OA gt lt 4 0 5 CR LF Assigning Caller ID Lines required programming Description Programs lines to receive caller ID service To Program 1 Dial 47 CALLER ID LINES 2 Select line ports LED On Selected Line Port 1 14 Dial 01 14 or A1 A14 Line Port 15 16 Dial 15 16 or press B1 B2 Line Port 17 24 Dial 17 24 or press HOLD and then press A1 AS 3 Press for configuration mode Programming the DSU and DSU II 27 Installing and Programming Caller ID IMI89 320 Assigning Caller ID Stations required programming Description Programs stations to receive caller ID information To Program 1 Dial 53 STATION FEATURES 2 Dial 36 CALLER ID STA 3 Select station ports LED On Selected Station 10 57 Dial 10 57 or press C10 C57 4 Press X for configuration mode Configuring Data Port B COM 2 Serial Data Port required programming Description If the data port B COM 2 serial data port is not currently set at its default values 9600 baud 8 data bits and 1 stop bit program that
19. fournissuer La compagnie de telecommunications peut demander a l utilisateur de debrancher un appareil a la suite de reparations ou de modifications effectuees par l utilisateur ou a cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise a la terre de la Rules and Regulations 35 Installing and Programming Caller ID IMI89 320 source d energie electrique des lignes telephoniques et des canalisations d eau metalliques s il y en a sont raccorde ensemble Cette precaution est particulierement importante dans les regions ruales AVERTISSEMENT L utilisateur ne doit pas tenter de faire ces raccordements luimeme il doit avoir recours a un service d inspection des installations d inspection des installations electriques ou a un electricien selon le cas AVIS L indice d equivalence de la sonnerie IES asssigne a chaque dispositif terminal indique le norbre maximal de terminaux qui peuvent etre raccordes a une interface La terminaison d une interface telephonique peut consister en une combinaison de quelques dispositifs a la seule condition que la somme d indices d equivalence de la sonnerie de tous les dispositifs n excede pas 5 36 Rules and Regulations IMI89 320 Index A Absorb Ring Time 16A 22 Absorb Ring Time pre 16A 23 Activating Caller ID 16A 21 Activating Caller ID pre 16A
20. 8 Port 1 2 3 4 Caller ID Port 1 1 1 OFF OFF OFF OFF 2 ON OFF OFF OFF 3 2 OFF ON OFF OFF 4 ON ON OFF OFF 13 3 3 OFF OFF ON OFF 17 6 ON OFF ON OFF 21 7 4 OFF ON ON OFF 25 8 ON ON ON OFF 29 9 5 OFF OFF OFF ON 33 10 ON OFF OFF ON 37 11 6 OFF ON OFF ON 41 12 ON ON OFF ON 45 13 7 OFF OFF ON ON 49 14 ON OFF ON ON 59 15 8 OFF ON ON ON 57 16 ON ON ON ON 6l NOTE It is possible to mix 4 port and 8 port boxes in any combination A total number of 68 lines can be supported if the first 15 boxes are 4 port and the last box is a 8 port box For example any of the combinations in Table 2 would be acceptable for a 16 line installation Setting the DIP Switches 19 Installing and Programming Caller ID IMI89 320 Table 2 Possible Combinations of Caller ID Boxes for a 16 line Installation Box Combination 1 Combination 2 Combination 3 1 8 port box 8 port box 4 port box lines 1 8 lines 1 8 lines 1 4 2 4 port box lines 5 8 3 8 port box 4 port box 4 port box lines 9 16 lines 9 12 lines 9 12 4 4 port box 4 port box lines 13 16 lines 13 16 DIP Switches SW1 1 to SW1 4 COMDIAL SERIALIN SERIAL OUT QQ pans EA EA Data LED Power LED Locating the DIP Switches NOTE The DIP switch SW1 is labeled correctly for proper operation of the CID unit Please disregard any other designations on the DIP switch 20 Setting the DIP Switches IMI89 320 Installing and Programming Ca
21. A14 B1 B10 Select station ports to have SAVE button LED On Assigned station 10 57 Dial 10 57 or press C10 C57 Press X for configuration mode Programming the DSU and DSU II 29 Notes IMI89 320 Installing and Programming Caller ID Programming the Unisyn for the Caller ID Feature Caller ID Service Support Program lines and stations for caller ID service using the instructions in this chapter NOTE When programming using the telephone a lighted LED next to the programming button for the selection indicates the current status When a single button provides a toggle on off action the lighted LED indicates the active status Since the station receives caller ID data between the first and second rings you can arrange for the first ring on caller ID lines to be either audible or silent Selecting the silent option ensures that the caller ID data is displayed prior to ringing eliminating the loss of caller ID data to premature answering All caller ID features require that the customer supplied caller ID interface deliver its data to the system s RS232 data port B You must configure this port to match the output of the decoder device The recommended configuration is 9600 baud with eight data bits and one stop bit The system provides caller ID information as part of the SMDR printout An example of this appears below Caller ID Information on SMDR Printout
22. CI units that were manufactured for Comdial Also you can mix the two in any combination to get a total of 68 lines if the last unit has eight ports If the last caller ID unit has four ports the possible combined total is 64 lines IMI89 320 Use a six conductor rolled telephone cable to connect the SERIAL OUT jack on the Comdial unit and the RJ 11 to DB 9 adapter on the TCI unit See the figure below for a diagram of this configuration See Table 1 on page 19 for required DIP switch settings Comdial s CIDOx C SERIAL OUT Jack 9600 8N1 fixed RJ 11 Jack RJ 11 Plug I LG 6 ti t 16 Connecting the Serial Ports RJ 11 Plug 6c Cable rolled CIDO27 CDR Comdial Adapter JK504 004 DB 9 REL Jack x 115 1 6 x 6o i 5 p 2lo 1 6 4 4 5 To i 3 4 o eat 2 E 8 i 1 HO y x ES TANE TCPs RS 232 IN Male N C Ea RTS out ne CTS in BUSY in external pin view IMI89 320 Installing and Programming Caller ID Connecting a TCI Caller ID to a Comdial Caller ID Daisy Chain Connection This method of connecting caller ID devices is also called stacking This allows you to place caller ID onto more lines You can use four port caller ID devices or eight port devices The caller ID devices can be Comdial units or TCI units that were manufactured for
23. DIAL www comdial com
24. ERIAL PORTS Setting the Absorb Ring Time 16A You must specify the amount of time the system waits while it generates caller ID information before it generates system ringing If you set this to a low value three seconds or less the caller ID information may not be displayed before the telephone begins ringing Program this time from the following VMMI programming screen PROGRAMMING PERIPHERALS CALLER ID Reviewing Caller ID Ring No Answer RNA Calls 16A This feature offers telephone users the ability to use their telephone s display to review calls that ring at their stations while they are away The system stores caller ID RNA records and allows users to review them and use one button dialing to return those calls that need returning The feature also displays the identification of the last station that reviewed the records thus helping to prevent multiple call backs to the same number After users review the caller ID RNA records the system deletes the records from their telephones yet retains the records in the SMDA storage so that the users can look at the records later if they must Activate this feature with action taken on the following VMMI programming screen PROGRAMMING STATIONS Deleting the Viewed RNA Record 16A When the system makes caller ID RNA information available to a group of stations any station user in the group can review the information by pressing the telephone s CID button When he or she doe
25. I caller ID devices to Comdial equipment These units manufactured by Tel Control Inc for Comdial were used prior to the availability of the Comdial units COMDIAL SERIAL IN SERIAL OUT O o e Caller ID Device Introduction 1 Notes IMI89 320 Installing and Programming Caller ID Installing the Caller ID Device Installation Notice The Underwriters Laboratories regulation 1459 2nd edition requires that you be made aware of the following precautions when installing a telephone that is to be directly connected to the telephone company network 1 Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines Using the System s Installation Instructions Install the caller ID device with the communications system If necessary refer to the following publications for additional information depending on which communications system you have IMI66 001 Installing the DXP Common Equipment Cabinet IMI66 105 Installing the DXP Plus Common Equipment Cabinet IMI66 134 or FX_CABNT PDE Installing the FX Series System Common Equipment Cabinet For DSU and DSU II systems refer to IMI66 107 and IMI66 132 respectively System
26. OM port RJ 11 jack on the Comdial communications system TCI s RS 232 OUT TCI Adapter Cable TCI 6038 Comdial Female l i DB 9 Com Port 1 i i cD z 1 RJ 11 Jack DTR 1 1 6 TXD o i CGND cTS _ Cc i GND N C 314 E xD RTS 1 By PD N C 416 i CTS BUSY y 1 A ARTS GND Slo external pin view external pin view i EE CID029 CDR 18 Connecting the Serial Ports IMI89 320 Installing and Programming Caller ID Setting the DIP Switches for Multiple Caller ID Boxes The Comdial caller ID device has a bank of Dual In Line Pin DIP switches located on its front panel This bank of switches illustrated in the figure on the next page is labeled SW1 There are no DIP switches for setting baud rate data bits parity and stop bits These parameters are fixed at 9600 baud 8 data bits no parity bits and 1 stop bit 9600 8 N 1 When installing multiple caller ID devices set switches SW1 1 through SW1 4 to the settings detailed in Table 1 The switch settings must match those in the table corresponding to the trunk number you are attaching to port one of the caller ID device A DIP switch is ON when it is in the UP position Table 1 Four and Eight Port Caller ID DIP Switch Settings Box Number Switch Settings For SW1 Trunk Number Attached to 4 Port
27. always active on these models you must use the four conductor cable to prevent connection the RTS output See the connection diagram below Comdial s CIDOx C SERIAL OUT Jack Comdial DSU II Serial Port Com 2 9600 8N1 Le 4 conductor rolled Cable HW Flow Control always active 9600 8N1 fixed y RJ 11 Jack RJ 11 Jack COND gt RJ 11 Plug RJ 11 Plug S CGND TD 4 E 3 p xD RTS p 53 6 2 9 cts cts 4 ARTS NOTE Use 4c rolled CABLE to prevent connection to KSU s RTS output 12 Connecting the Serial Ports CID020 CDR IMI89 320 Installing and Programming Caller ID Connecting a Caller ID to a DSU Model G1632 The DSU digital communications system includes the Model G1632 To connect a Comdial caller ID unit to this model use a four conductor rolled telephone cable You can also use a six conductor rolled cable because pins 1 and 6 are not connected on the communications system end See the figure below for a connection diagram of this configuration Comdial s CIDOx C SERIAL OUT Jack Comdial DSU G1632 Serial Port B 9600 8N1 fixed 4 conductor rolled Cable 9600 8N1 RJ 11 Jack RJ 11 Jack C GND 1 RJ 11 Plug RJ 11 Plug 6 x NIC GND 2 5 GND 3 1 6 4 NC x __ Txp TxD st 3 p exp RTS p _5 6 2 cts cTs _ Lx Nic NOTE 6c rolled cable is
28. bled CTS 6 SERIAL IN Jack i REM Jack RTS 1 RJ 11 Plug RJ 11 Jacks are shown as viewed externally CIDO18 CDR Caller ID Serial Ports Connecting the Serial Ports 11 Installing and Programming Caller ID IMI89 320 Connecting a Caller ID to a DXP DXP Plus or FXS FXT To connect a Comdial caller ID unit to either a DXP DXP Plus or FXS FXT communications system use a four conductor rolled telephone cable and turn Flow Control OFF on the communications system You can use a standard six conductor cable but you must turn Flow Control ON on the communications system See the connection diagram below Comdial s CIDOx C SERIAL OUT Jack DXP Plus Com3 or higher DXP Com 1 or 2 FX Serial Port Com3 or higher 9600 8N1 No Flow Control 9600 8N1 fixed 4 conductor rolled Cable RJ 11 Jack RJ 11 Jack a 1 6 C GND RJ 11 Plug RJ 11 Plug 5 CGND GND 2 z GND NC x C g E iero TXD pp 4 8 E L gt p RxD RTS gt 5 6 g z p CTS CTS 4 _ RTS NOTE 6c rolled Cable can be used but HW Flow Control must be ON at KSU Connecting a Caller ID to a DSU II CID019 CDR The DSU II family of digital communications systems consist of three models J1632 J0816 and J0408 To connect a Comdial caller ID unit to one of these models use a four conductor rolled telephone cable Because Flow Control is
29. ce L To AC Outlet See Figure 3 A CIDO14 CDR for detail v vy y oi As Line Ports Caller ID Device Connecting the Eight Port Caller ID Device and the Communications System CALLERID p E DEVICE olf 8 PORT R lt T lt lt S q 3 lt 7 Configuration Switch lt 4 Line 17 SW1 1 OFF SW1 2 OFF RS 232 In Kit Supplied Cable or sw1 RS 232 Out 6 conductor SW1 4 OFF CALLER ID P a Line 16 DEVICE o 8 PORT R 4 T q si Configuration Switch 4 Line 9 SW1 1 OFF SW1 2 ON de lt q SW1 3 OFF du Kit Supplied Cable SW1 4 OFF sw 6 conductor CALLERID p4 Eeg DEVICE o4 8 PORT R lt T lt 4 S q lt Configuration Switch lt Line 1 SW1 1 OFF Kit Supplied Cable 4 conductor SW1 2 OFF RS 232 In lt _ ne OEE swi RS 232 Out Comm Equipment CIDO15 CDR Serial Data Port Stacking Eight Port Caller ID Devices 8 Installation IMI89 320 Installing and Programming Caller ID Connecting the Caller ID Serial Ports The connection diagrams in this chapter detail how to connect a caller ID unit to each of the Comdial Communications Systems The Connection Matrix below summarizes all of the serial connection information you should need to install a caller ID system The matrix provides you with the following details e name of equipment to which you are connecting the caller ID dev
30. ce s power supply to an 120 VAC electrical outlet and connect the power supply s output cable to the power connector on the rear of the caller ID device illustrated below Verify the POWER LED is constantly ON 4 Set the DIP switches SW1 see Chapter 4 5 Verify operation by observing the DATA LED This LED should blink ON during an incoming call on a caller ID enabled line usually after the first ring burst Line 4 8 __ Line 3 7 _ Line 2 6 Line 1 5 CID011 CDR RJ 45 Detailing the Line Connections Installation 5 Installing and Programming Caller ID IMI89 320 Modular RJ 11 Serial Data Connectors COMDIAL O O OFF Locating the Caller ID Serial Connections Front View SERIAL IN SERIAL OUT Modular RJ 45 Line Jack PORTS 1 4 POWER IN CID007 CDR Power Supply Connector Locating the Four Port Caller ID Connections Rear View Modular RJ 45 Line Jacks PORTS 1 4 CID008 CDR Power Supply Connector Locating the Eight Port Caller ID Connections Rear View 6 Installation IMI89 320 Installing and Programming Caller ID Common To Central Office CO Line Connections Equipment Cabinet 4 3 2 1 AAAA Lines to Common Equipment From CO Connection Typical Cross e lt gt 3 Line Connection Ports Block o 2 e lt 1 Kit Supplied Cable Lines fromCO vy Y V V 4 conductor To Caller ID gt Serial Data Port Device To AC Outlet ase S
31. ed cable RJ 11 plug 9600 8 N 1 G0408 G0816 station on each end Also use RJ 11 adapter connector jack to punch down block four conductors per serial port Unisyn RS 232 2 on TX232 DB 9 male Four conductor rolled cable RJ 11 plug 9600 8 N 1 TS308 TS616 option board on each end Also use RJ 11 to DB 9 adapter JK 504 003 Connecting the Serial Ports 9 Installing and Programming Caller ID IMI89 320 Connection to Common Equipment Serial Cable and Adapter to use Serial Port Serial Port to use Port Configuration Connector PC DB 25 Standard COM port DB 25 Four or six conductor rolled cable 9600 8 N 1 Serial Port male RJ 11 plug on each end Also RJ 11 to Flow control OFF DB 25 adapter JK504 100 this adapter does not connect flow control PC DB 9 Standard COM port DB 9 male Six conductor rolled cable RJ 11 plug 9600 8 N 1 Serial Port on each end Also use RJ 11 to DB 9 Flow control ON adapter JK504 004 Four conductor cable can be used without flow control Comdial caller ID unit to Serial OUT on one unit to RJ 11 Jack Six conductor rolled cable RJ 11 plug 9600 8 N 1 another Comdial caller ID Serial IN on the other unit to RJ 11 on each end Flow control ON unit daisy chain Jack fixed Comdial caller ID unit to Comdial Serial OUT to Comdial Six conductor rolled cable RJ 11 plug 9600 8 N 1 TCI caller ID TCI RS 232 IN RJ 11 on each
32. ee Figure 3 A for detail or detai aay v rf IN OUT Line Ports PWR RS 232 RS 232 1 4 Caller ID Device Connecting the Four Port Caller ID Device and the Communications System CALLER ID j Line 12 DEVICE O lt ine 4 PORT R lt Line 11 T lt Line 10 S lt Line 9 Configuration Switch SW1 1 OFF AU RS 232 In Kit Supplied Cable Sr sw1 RS 232 Out Roue SW1 4 OFF CALLER ID DEVICE O 4 Line 8 4 PORT R lt Line 7 T Line 6 S lt Line 5 Configuration Switch SW1 1 ON lise OFE RS 232 In 4 Kit Supplied Cable RS 232 Out SW14 OFF swi u 6 conductor CALLER ID P DEVICE O lt Line 4 4 PORT R lt Line 3 T lt Line 2 S 4 Line 1 Configuration Switch Kit Supplied Cable SW1 1 OFF NN 4 conductor SW1 2 OFF A RS 232 In 4 E a _ SW1 3 OFF swt RS 232 Out Comm Equipment SM OFF Serial Data Port CID013 CDR Stacking Four Port Caller ID Devices Installation 7 Installing and Programming Caller ID To Central Office CO Line Connections IMI89 320 87654321 Common AAAAAAAA Equipment Cabinet Lines to Common Equipment From CO Connection ed 8 ed 7 Typical Cross od gt 6 Tine Connection od D 5 Ports Block od gt 4 od 3 o lt 2 e lt gt 1 Lines from CO WWWWYWYYW Kit Supplied Cable 4 conductor To Caller ID ha gt Serial Data Port Devi
33. end Also use RJ 11 to DB 9 Flow control ON daisy chain TCI DB 9 adapter JK504 004 fixed male TCI caller ID unit to TCI RS 232 OUT to TCI DB 9 Six conductor rolled cable RJ 11 plug 9600 8 N 1 Comdial caller ID unit Comdial Serial In female on each end Also DB 9 to RJ 11 Flow control ON daisy chain Comdial adapter JK508 001 DO NOT USE TCI fixed RJ 11 ADAPTER CABLE TCI 6038 TCI caller ID unit to DXP COM or COM2 TCI DB 9 TCI adapter cable TCI part number 9600 8 N 1 DXP DXP Plus FX DXP Plus COM3 or DXP DXP TCI 6038 with DB 9 plug on one end No flow control DSU II higher on DXOPT COM Plus FX and RJ 11 plug on the other end option board DSU II FX COM3 or higher on RJ 11 Jack FXCOM232 board Matrix Notes 1 System s flow control RTS CTS must be ON for six conductor cable connections Flow control is not required for four conductor cable 2 Rolled cable reverses pins on opposite ends that is pin 1 to pin 6 pin 2 to pin 5 etc 3 For the caller ID s Serial Out to system connection only the GND and TXD are really required This is because the default no connect state on the CTS input is flow enabled The standard six conductor line cable is shown below This illustrates how the pins are reversed from one end to the other This effectively rolls the signals over giving the cable its name RJ 11 Plug RJ 11 Plug CIDO30 Six conductor Rolled Cable
34. eview them and use one button dialing to return those calls that need returning The feature also displays the identification of the last station that reviewed the records thus helping to prevent multiple call backs to the same number After users review the caller ID RNA records the system deletes the records from their telephones yet retains the records in the SMDA storage so that the users can look at the records later if they must Activate this feature with action taken on the following VMMI programming screen STATIONS STATION PROGRAMMING RINGING ASSIGNMENTS Programming the DXP Plus and FXS FXT 23 Installing and Programming Caller ID IMI89 320 Deleting the Viewed RNA Record pre 16A When the system makes caller ID RNA information available to a group of stations any station user in the group can review the information by pressing the telephone s CID button When he or she does this the system removes the record from that telephone but continues to flash the CID button status light for other stations in the group If you enable this feature the system will remove the caller ID record from all telephones if any user in the group views a record Enable this feature from the following VMMI programming screen PERIPHERALS CALLER ID OPTIONS Constructing the Local Call Table pre 16A When users review caller ID RNA calls they can press the SAVE button to return the call If the area code or office code part of the s
35. f all devices connected to one line should not exceed five 5 0 To be certain of the number of devices that you may connect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area The REN of the caller ID device is 0 0B Universal Service Order Code Connector USOC Con defines the FCC Part 68 approved telco provided connector electrically and mechanically required to interface with the customer equipment To avoid legal watranty insurance and casualty problems do not pass anything through the network connector other than those permitted in the FCC Part 68 RJ series connectors The caller ID device uses an RJ11 FCC compliant jack type The RJ11 jack is a single line two wire T R two position connector 34 Rules and Regulations IMI89 320 Installing and Programming Caller ID Industry Canada IC Rules and Regulations Industry Canada RF Emission Information This digital device does not exceed the Class A limits for radio noise emissions from digital apparatus set out in Radio Interference Regulations of Industry Canada Le pre sent appareil nume rique n emet pes de bruits radioe lectriques de passant les limits applicables aux appareils nume riques de la class A prescrites dans le Re glement sur le brouillage radioe lectrique e dicte par le ministe re des Industry Canada Industry Canada TELCO Information NOTICE The Industry Canada label ide
36. figuring Data Port B Serial Data Port required programming Description If serial data port B labeled RS232 2 is not currently set at its default values 9600 baud 8 data bits and 1 stop bit program that port to have those values so that 1t will receive Caller ID data Verify baud rate settings at station 10 To Program 1 Dial 15 BAUD RATE 2 Dial 2 for Data Port B 3 Press A11 for 9600 baud W nD nS 9600 4 Dial 11 or press A16 for 8 data bits and 1 stop bit W 8D 1S ZZZZZ 5 Press X for configuration mode Setting the Audible First Ring Feature optional programming Description Turns on the Audible First Ring feature for the system To Program 1 Dial 17 SYSTEM FEATURES 2 Dial 01 CID FIRST RING 3 Dial 1 to enable the audible first ring LED on OR Dial 2 to silence the first ring on Caller ID lines 4 Press X for configuration mode 32 Programming the Unisyn IMI89 320 Installing and Programming Caller ID Rules and Regulations Federal Communications Commission FCC Rules and Regulations FCC Part 15 RF Emission Information This equipment contains incidental radio frequency generating circuitry and if not installed and used properly may cause interference to radio and television reception This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules These limits are des
37. ible First Ring Feature optional programming 28 Setting the Caller ID Distribution optional programming 29 Assigning a SAVE Button optional programming 29 7 Programming the Unisyn for the Caller ID Feature 31 Caller ID Service Support ccna nes yew Seon he add 31 Assigning Caller ID Lines required programming 32 Assigning Caller ID Stations required programming 32 Configuring Data Port B Serial Data Port required programming 32 Setting the Audible First Ring Feature optional programming 32 8 Rules and Regulations 33 Federal Communications Commission FCC Rules and Regulations 33 II Contents IMI89 320 Contents FCC Part 15 RF Emission Information 33 ECC Part OS formal 0 100 cis a ana be die A fear ea 34 FCC Registration Number 34 Terms and Definitions 34 Industry Canada IC Rules and Regulations 35 Industry Canada RF Emission Information 35 Industry Canada TELCO Information
38. ice e serial port on the equipment to use for caller ID e serial port connector type e interconnection cable type and adapter e serial port configuration Using the Connection Matrix The Connection Matrix specifies the equipment to be used with each Comdial Communications System If you need further information refer to the sections following the matrix Connection to Common Equipment Serial Cable and Adapter to use Serial Port Serial Port to use Port Configuration Connector DXP Plus COM3 or higher RJ 11 Jack Four conductor rolled cable RJ 11 plug 9600 8 N 1 on DXOPT COM on each end Six conductor cord can be No flow control option board used but flow control must be turned ON Default is OFF DXP Any RJ 11 Jack Four conductor rolled cable RJ 11 plug 9600 8 N 1 on each end Six conductor cord can be No flow control used but flow control must be turned ON Default is OFF FX Any RJ 11 Jack Four conductor rolled cable RJ 11 plug 9600 8 N 1 on each end Six conductor cord canbe No flow control used but flow control must be turned ON Default is OFF DSU II COM2 only RJ 11 Jack Four conductor rolled cable RJ 11 plug 9600 8 N 1 on each end DSU I RS 232 Port B RJ 11 Jack Four conductor rolled cable RJ 11 plug 9600 8 N 1 G1632 on each end Six conductor cord can be used with the outer pair unconnected DSU I RS 232 Port B 50 pin Four conductor roll
39. igned to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area may cause interference to radio and television reception in which case the user is encouraged to take whatever measures may be required to correct the interference If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient the television or radio receiving antenna and or relocate the system the individual telephone stations and the radio or television with respect to each other If necessary the user should consult the manufacturer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Rules and Regulations 33 Installing and Programming Caller ID IMI89 320 FCC Part 68 Information This equipment complies with Part 68 of the FCC Rules A label located on the exterior lower left side of the cabinet contains the FCC Registration Number s and Ringer Equivalence Number REN This device uses FCC compliant jack t
40. is precaution may be particularly important in rural areas Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate NOTICE The ringer equivalence number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to the telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 AVIS L etiquette de Industrie Canada identifie le materiel homologue Cette etiquette certifie que le materiel est conforme a certaines normes de protection d exploitation et de securite des reseaux de telecommunications Le Ministere n assure toutefois pas que le materiel functionnera a la satisfaction de l utilisateur Avant d installer ce materiel l utilisateur doit s assurer quil est permis de le raccorder aux installations de l entreprise locale de telecommunication Le materiel doit egalement etre installe en suivant une methode acceptee de raccordement L abonne ne doit pas oublier qu il est possible que la conformite aux conditions enoncees ci dessus n empeche pas le degradation du service dans certaines situations Les reparations de materiel homologue doivent etre effectuees par un centre d entretien canadien autorise designe par le
41. lass of service STATIONS CLASS OF SERVICE PAGE 51 4 Assign the line answer and line originate class of service to the stations as day COS and or night COS STATIONS STATION PROGRAMMING GENERAL 5 Assign special purpose station buttons to control the feature STATIONS STATION PROGRAMMING BUTTON MAPPING Setting Baud Rate for Caller ID pre 16A You must program the parameters of the serial data port where you have connected the caller ID device The serial data port parameters must match the data parameters of the caller ID device which are 9600 baud eight data bits no parity bit and one stop bit Flow control or handshaking is None Program the serial data port parameters from the following VMMI programming screen SYSTEM SERIAL PORTS Setting the Absorb Ring Time pre 16A You must specify the amount of time the system waits while it generates caller ID information before it generates system ringing If you set this to a low value three seconds or less the caller ID information may not be displayed before the telephone begins ringing Program this time from the following VMMI programming screen PERIPHERALS CALLER ID OPTIONS Reviewing Caller ID Ring No Answer RNA Calls pre 16A This feature offers telephone users the ability to use their telephone s display to review calls that ring at their stations while they are away The system stores caller ID RNA records and allows users to r
42. ller ID Programming the DXP DXP Plus and FXS FXT for the Caller ID Feature In programming the common equipment for caller ID support you must 1 Match the data baud rate with that of the caller ID device 9600 8 N 1 2 Enable the caller ID lines 3 Assign them to ring on the telephones Calls will ring on the assigned telephones as well as on telephones to which a call is transferred In addition caller ID programming options allow you to set the absorb ring time amount of time the system waits while it generates caller ID information before it generates system ringing enable the deleting of the viewed RNA records when viewed by any user and enter the local area codes and local exchange codes that you want the system to skip when it automatically dials a return call You can also assign caller ID ring no answer RNA capability to the telephones that are on caller ID lines Users of these telephones have the ability to review this caller ID RNA information and return the call They can also note if anyone else has already viewed a record thus preventing redundant returns A station user may automatically retrieve and dial the last first or any in between caller ID number displayed at his or her station by using a SAVE button assigned to the station Also a station user may transfer calls to another station causing that station to ring If the other station has caller ID capability the caller information will also transfer
43. nductor Rolled Cable Diagram 10 SMDR Printout 26 31 SMDR Printout Turning On 31 System Installation Instructions 3 T TCI Connections 18 TELCO Information Industry Canada 35 Terms and Definitions 34 U U L Installation Notice 3 Unisyn Connections 14 Unisyn Programming 31 USOC Connector 34 This manual has been developed by Comdial Corporation the Company and is intended for the use of its customers and service personnel The information in this manual is subject to change without notice While every effort has been made to eliminate errors the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial Inside Sales Department Charlottesville Virginia 22906 IMI89 320 03 10 00 printed in U S A Printed in U S A 7098107724 Rev COMDIAL The Rising Star Comdial Corporation P O Box 7266 Charlottesville VA 22906 7266 1 800 COM
44. necting the Serial Ports IMI89 320 Installing and Programming Caller ID Connecting a Caller ID to a PC DB 25 Serial Port When connecting a Comdial caller ID unit to a DB 25 serial port on a personal computer PC use a six conductor rolled telephone cable Plug one end of the cable into the SERIAL OUT jack on the caller ID unit and the other end into an RJ 11 to DB 25 adapter Comdial part number JK504 100 Std PC Serial Port 7 9600 8N1 Comdial Adapter JK504 100 EEN EE Female Male DB 25 DB 25 i i 1 x op aH N C ol _ NIC gt 440 e 4 17xD Comdial s CIDOx C sir J NC SERIAL OUT Jack 3o gf ag rx 9600 8N1 fixed oji 4 N C f bd to 17 9 Rts RJ 11 Jack Po RJ 11 Jack A ota a N C 1 i 6 o e gt lt RJ 11 Plug RJ 11 Plug 1 X 18 18 CTS 2 5 H A oj e A N C 3 1 1 6 1 Le 4 AO 19 9 DSR E C E E 3 3 e NIC 5 6 3 T fa 2 GND i 20 20 6 1 ol e DTR 4 _ 6c Cable rolled p Xx i 8 xo 1 H a e Rx Sig i e A N C Ho pl e NC Ring Det x al 3 H NIC 6 nl Iie G qu N C T Te ie 12 i 12 5 ss ss NIC 13 Sul 2 ki 13 N C O e N C CIDO25 CDR external pin view EL 2 Connecting a Comdial Caller ID to Another Comdial Caller ID Daisy Chain Connection This method of in
45. ntifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction The Industry Canada Certification number for the four models of the caller ID device is 584 9535 A The four caller ID models are CID 08 C CID 08 C AR CID 04 C and CID 04 C AR Before installing this equipment users should ensure that 1t is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system 1f present are connected together Th
46. port to have those values so that it will receive caller ID data Verify the baud rate settings from station 10 To Program 1 Dial 15 BAUD RATE 2 Dial 2 for data port B or COM 2 3 Press A10 for 9600 baud W nD nS 9600 4 Dial 11 or press A14 for 8 data bits and 1 stop bit W SD IS ZZZZZ 5 Dial X for configuration mode Setting the Audible First Ring Feature optional programming Description Turns on the Audible First Ring feature for the system To Program 1 Dial 17 SYSTEM FEATURES 2 Dial 01 CID FIRST RING 3 Dial 1 to enable the audible first ring LED on OR Dial 2 to silence the first ring on caller ID lines 4 Press X for configuration mode 28 Programming the DSU and DSU II IMI89 320 Installing and Programming Caller ID Setting the Caller ID Distribution optional programming Description Sends caller ID information to data port B for access by a PC To Program 1 Dial 17 SYSTEM FEATURES 2 Dial 02 CID DISTRIBUTION 3 Dial 1 to enable caller ID distribution LED on OR Dial 2 to disable caller ID distribution Press X for configuration mode Assigning a SAVE Button optional programming Description Selects a SAVE button to display and redial the most recent caller ID number received at a station To Program 1 2 3 Dial 56 BUTTON MAPPING Dial 08 ASSIGN SAVE Select button to be programmed press A1
47. s this the system removes the record from that telephone but continues to flash the CID button status light for other stations in the group If you enable this feature the system will remove the caller ID record from all telephones if any user in the group views a record Enable this feature from the following VMMI programming screen PROGRAMMING PERIPHERALS CALLER ID Constructing the Local Call Table 16A When users review caller ID RNA calls they can press the SAVE button to return the call If the area code or office code part of the stored number matches the entries that you program with this procedure the system will skip that part of the number as it dials Take programming action on the following VMMI programming screen to choose those area and office codes that you want the system to skip PROGRAMMING PERIPHERALS CALLER ID 22 Programming the DXP Plus and FXS FXT IMI89 320 Installing and Programming Caller ID Activating Caller ID pre 16A software When caller identification ID information is available from the central office you must take the following programming actions in VMMI to make caller ID active in the system 1 Turn on the caller ID feature for the line ports LINES LINE PROGRAMMING LINE TYPE SPECIFIC 2 Assign the caller ID lines to the stations as delayed or direct ringing lines STATIONS STATION PROGRAMMING RINGING ASSIGNMENTS 3 Enable line answer and line originate in a c
48. terconnecting caller ID devices is also called stacking This allows you to place caller ID onto more lines You can use four port caller ID devices or eight port devices Also you can mix the two in any combination to get a total of 68 lines if the last unit has eight ports If the last caller ID unit has four ports the possible combined total is 64 lines Use a six conductor rolled telephone cable to connect the SERIAL OUT jack on one caller ID unit to the SERIAL IN jack on the next caller ID unit See the figure below for a diagram of this configuration See Table 1 on page 19 for required DIP switch settings Comdial s CIDOx C SERIAL IN Jack 9600 8N1 fixed Comdial s CIDOx C SERIAL OUT Jack 9600 8N1 fixed RJ 11 Jack RJ 11 Jack 1 C GND 5 RJ 11 Plug RJ 11 Plug CGND GND 3 1 1 6 6 4 SA N C aes EA NC TXD yt L BR RxD RTS 5 6 6 1 1 2 gt gt p CTS cTs q 6 6c Cable rolled _ 4 RTs CID026 CDR Connecting the Serial Ports 15 Installing and Programming Caller ID Connecting a Comdial Caller ID to a TCI Caller ID Daisy Chain Connection This method of interconnecting caller ID devices is also called stacking This allows you to place caller ID onto more lines You can use four port caller ID devices or eight port devices The caller ID devices can be Comdial units or T
49. tored number matches the entries that you program with this procedure the system will skip that part of the number as it dials Take programming action on the following VMMI programming screen to choose those area and office codes that you want the system to skip PERIPHERALS CALLER ID LOCAL CALL TABLE 24 Programming the DXP Plus and FXS FXT IMI89 320 Installing and Programming Caller ID Programming the DSU and the DSU II for the Caller ID Feature Caller ID Service Support You must program lines and stations for caller ID service per the instructions in this chapter NOTE When programming using the telephone a lighted LED next to the programming button for the selection indicates the current status When a single button provides a toggle on off action the lighted LED indicates the active feature Since the station receives caller ID data between the first and second rings you can arrange for the first ring on caller ID lines to be either audible or silent Selecting the silent option ensures that the caller ID data is displayed prior to ringing thereby eliminating the loss of caller ID data because of premature answering A station user may automatically retrieve and dial the last caller ID number displayed at his or her station by using a SAVE button assigned to the station Seven eight and 11 digit numbers are always dialable while 10 digit numbers must be transformed by the system before they are dialable
50. ypes RJ11 This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Should the equipment cause harm to the telephone network the telephone company may disconnect your service temporarily If possible they will notify you in advance If advanced notice is not practical they will notify you as soon as possible You will be informed of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do so they will notify you in advance to give you an opportunity to maintain uninterrupted telephone service In addition the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning If you experience trouble with this equipment please contact Comdial Corporation P O Box 7266 Charlottesville VA 22906 7266 Telephone 1 804 978 2200 FCC Registration Number The FCC Registration Number for the caller ID device is CVWUSA 25951 ND N Terms and Definitions Ringer Equivalence Number REN is useful to determine the quantity of devices that may be connected to the telephone line and still have all of those devices ring when the telephone number is called In most but not all areas the sum of the REN s o
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