Comdial Digital Telephone Sys Single Line Phone
Contents
1. e To activate call waiting 1 make intercom call and receive busy signal 2 dial 0 1 called and calling parties hear three short tone bursts 3 wait on line for an answer e To cancel call waiting hang up handset ERS IST Station User s Guide 13 Station User s Guide GCA70 239 e To answer a call waiting tone that sounds at your station I 2 3 4 5 hear three short tone bursts over existing conversation finish present call or place it on hold by pressing and releasing hookswitch flash or by pressingT AP button if available hang up waiting call will begin ringing lift handset to answer hang up when call is completed Return to previous call if on hold by pressing and releasing hookswitch flash or pressing TAP button if available NOTE If you do not receive the call press and release hookswitch flash or press TAP button if available a second time IST Station User s Guide 14 UUAlU 25Y9 DiaduVuli USE gt UUIUS IST Station User s Guide 15 This manual has been developed by Comdial Corporation the Company and is intended for the use of its customers and service personnel The information in this manual is subject to change without notice While every effort has been made to eliminate errors the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein The information contained herein does not2. listen for intercom dial tone press and release hookswitch flash or press TAP button if available dial tone will stop dial 0 1 for station speed dial dial 01 99 for system speed dial hang up handset to end call IST Station User s Guide 5 Station User s Guide GCA70 239 Redialing The Last Number e With intercom as prime line NOTE The installer must configure your station with idle line prefer ence for this feature to work properly since the last line used could be busy and therefore not be available for use when needed 1 lift handset and listen for intercom dial tone 2 press and release hookswitch flash or press TAP button if available dial tone will stop 3 dial for last number redial e With outside line as prime line or idle line preference 1 lift handset and listen for outside line dial tone 2 press and release hookswitch flash or press TAP button if available 3 listen for intercom dial tone 4 press and release hookswitch flash or press TAP button if available dial tone will stop 5 dial for last number redial Holding Calls e To place an outside call on hold or to retrieve a held call 1 establish call 2 press and release hookswitch flash or press TAP button if available If IST has HOLD button available press it IST Station User s Guide 6 GCA70 239 Station User s Guide Parking Calls e To park an outside call for retrie
3. COMDIAL Digital Telephone System Industry Standard Telephone User s Guide Interfaced through the ATI D This user s guide applies to Industry Standard Single Line Telephones such as the Comdial 2500 xx when used on Comdial Gxxxx common equipment with Ixxxx software cartridge Rev 15 A and later and connected through the Analog Terminal Interface ATI D If you need more information consult your System User s Guide GCA70 239 Station User s Guide Introducing The Telephone Your system may be programmed to provide an intercom dial tone when you lift the handset This arrangement is known as prime intercom Your telephone may however be programmed to provide outside line dial tone instead This arrangement is known as prime line automatic or idle line preference The instructions included herein are written for telephones with prime intercom which means that you can dial the system feature codes as soon as you lift the handset If your telephone is arranged otherwise you must obtain intercom dial tone before you can dial the various feature codes To obtain an intercom dial tone press and release the hookswitch after you hear the outside line dial tone This action either drops the outside line and causes intercom dial tone to return to your telephone Pressing and releasing the hookswitch is commonly known as flashing the hookswitch or performing a FLASH If your telephone is equipped with a TAP butto
4. ation if available to called party s Tracker Pager display Alpha numeric models display 91 through 99 while numeric only models display 91 through 99 If the Tracker paging system does not accept your action an error tone will sound back at your telephone e To respond when your Tracker Pager displays park orbit dialing code 1 From any system station press INTERCOM 2 Dial displayed orbit code 91 99 3 Retrieve call sending An External Page NOTE Sending an external page requires an external paging unit e To make an external page 1 lift handset and listen for intercom dial tone 2 dial 89 3 make paging announcement and hang up A A AAA I IST Station User s Guide 10 GCA70 239 Station User s Guide Using All Call And Zone Paging e To make a paging announcement in one or all zones 1 lift handset and listen for intercom dial tone 2 dial zone number 84 85 86 or 87 for all call 3 make announcement 4 hang up handset or wait on line for an answer known as a meet me page Using Meet Me Page e To answer a page 1 lift handset and listen for intercom dial tone 2 dial 88 3 meet paging party on line for private conversation SAA NTE E A TE TON Se IST Station User s Guide 11 Station User s Guide GCA70 239 Call Forwarding You can designate any system station to be the recipient of just the intercom calls and prime line calls that are directed to your station or
5. called station flutters e To cancel messaging 1 lift handset and listen for intercom dial tone 2 dial 7 3 dial extension number of station at which message call back indication was left 4 hang up e To enable the Tracker pager at your station 1 press INTERCOM 2 dial 06 e To disable the Tracker pager at your station 1 press INTERCOM 2 dial 06 a I EE I NT Si eT TE E IST Station User s Guide 9 Station User s Guide GCA70 239 e To send a call back message to someone s Tracker Pager after receiving a ring no answer 1 Make an intercom call to someone and receive no answer 2 Press preprogrammed TRACK button or dial 01 3 After your station returns to idle hang up handset or press SPEAKER to end The Pager Tracker system will transmit your station extension number to called party s Tracker Pager display Some models will also display your station name if the system is programmed to include station names If the Tracker paging system does not accept your action an error tone will sound back at your telephone e To park a call and have Tracker Pager tell someone to retrieve the call 1 answer call and press TRNS CNF 2 dial extension and hear ringback 3 press TRACK or dial 01 4 your display shows park orbit 91 99 and then returns to idle Hang up handset or press SPEAKER to end The Tracker paging system will transmit orbit dialing code and caller ID inform
6. er must configure your telephone system as a hybrid system for this feature to be available 1 lift handset and listen for intercom dial tone 2 dial line group access code 9 group 1 81 group 2 82 group 3 83 group 4 3 listen for outside line dial tone 4 dial number e With outside line as prime line or idle line preference 1 lift handset and listen for outside line dial tone 2 dial number IST Station User s Guide 4 GCA70 239 Station User s Guide e Tosend a hookflash signal over the outside line during a call l Lee press and release hookswitch flash or press TAP if available listen for intercom dial tone dial 04 listen for host system reply Speed Dialing e With intercom as prime line NOTE The installer must configure your station with idle line pref erence for this feature to work properly since the last line used could be busy and therefore not be available for use when needed L lift handset and listen for intercom dial tone 2 press and release hookswitch flash or press TAP button if 3 4 5 available dial tone will stop dial 0 1 for station speed dial dial 01 99 for system speed dial hang up handset to end call e With outside line as prime line or idle line preference l Ze U2 ON Un lift handset and listen for outside line dial tone press and release hookswitch flash or press TAP button if available
7. n you can press it to cause the same effect as performing a FLASH If you lift your handset and do not immediately hear dial tone wait on line a few seconds for the system to return dial tone to your telephone Answering Calls To answer a call lift handset e To answer a call that you hear ringing at another station 1 lift handset and listen for intercom dial tone 2 dial 4 3 dial number of ringing station e To answer a call that is ringing at any station in your pick up group 1 lift handset and listen for intercom dial tone 2 dial 4 NOTE When the attendant station has enabled the night transfer of ringing feature an outside call can be answered from any station in the system A a Y AAA A AT A A ay IST Station User s Guide 3 Station User s Guide GCA70 239 e To answer a night transfer call 1 hear ringing loud ringer night transfer station etc 2 lift handset and listen for intercom dial tone 3 dial 80 4 answer call Making Intercom Calls With intercom as prime line 1 lift handset and listen for intercom dial tone 2 dial station extension number e With outside line as prime line or idle line preference 1 lift handset and listen for outside line dial tone 2 press and release hookswitch flash or press TAP button and listen for intercom dial tone 3 dial station extension number Making Outside Calls e With intercom as prime line NOTE The install
8. purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial Inside Sales Department P O Box 7266 Charlottesville Virginia 22906 COMDIAL Charlottesville VA 22906 7266 C Printed in USA coM UG p E GCA 70 239 02 11 94
9. sferred call lift handset when you hear ringing Conferencing e To conference with an outside line and a system station NOTE When you set up a conference call with an outside line and an inside station call the outside line first 1 make call on outside line 2 press and release hookswitch flash or press TAP button if available call is placed on hold automatically 3 listen for intercom dial tone and dial station extension number 4 when intercom party answers press and release hookswitch flash or press TAP button if available Conference is established NOTE Conference volume level is dependent upon the quality of the external line e To drop out of a conference hang up PA A A A A A a IE IST Station User s Guide 8 GCA70 239 Station User s Guide Using LCD Messaging Y ou can set system supplied messages at your station to be displayed at an LCD speakerphone e To turn on a message at your station 1 lift handset and listen for intercom dial tone 2 dial 02 3 dial message code number 0 through 9 see attendant for a list of available messages 4 hang up handset _ e To cancel message press 02 Using Station to Station Messaging If your station has Busy Lamp Field BLE appearance at another station a call back message indication can be left at that station e To activate messaging 1 make intercom call and hear ringing tone 2 dial 7 BLF light at
10. the recipient of all the calls that are directed to your station e To forward intercom calls and prime line to another telephone 1 lift handset and listen for intercom dial tone 2 dial 05 3 dial extension number of telephone to which calls are to be forwarded e To cancel intercom call and prime line forwarding 1 lift handset and listen for intercom dial tone 2 dial 05 e To forward all calls to another telephone 1 lift handset and listen for intercom dial tone 2 dial 5 3 dial extension number of station to which calls are to be forwarded e To cancel all call forward 1 lift handset and listen for intercom dial tone 2 dial 5 NOTE For each call received during call forward a ring reminder short ring burst sounds at the IST to remind the user that calls are being forwarded AA IST Station llear e Airida 19 GCA70 239 Station User s Guide Using Automatic Call back e To arrange for the system to call back when a busy telephone becomes idle 1 make intercom call and hear busy signal 2 dial 6 3 hang up Your station will ring when called telephone becomes idle e To answer call back ring lift handset Called telephone will ring e Tocancel automatic call back before it rings 1 lift handset and listen for intercom dial tone 2 dial 6 3 hang up Call Waiting You can save call waiting tones to a busy station while your station waits on line for an answer
11. val 1 while on line press and release hookswitch flash or press TAP button if available outside call is placed on hold and intercom dial tone sounds 2 dial 3 dial park orbit access code 91 99 4 hang up e To retrieve a parked call 1 hear announcement of park orbit number 2 pick up handset and listen for intercom dial tone 3 dial 91 99 4 answer call Using Screened Transfer e To transfer an outside call to a system station 1 answer outside call 2 press and release hookswitch flash or press TAP button if available outside call is placed on hold automatically 3 dial extension number of party to be transferred to 4 when intercom party answers announce call 5 hang up handset e Ifthe called party is busy or does not answer press and release hookswitch flash or press TAP button if available Outside call is retrieved a a SS A O EE IST Station User s Guide 7 Station User s Guide GCA70 239 Using Unscreened Transfer e To transfer an outside call to a system station l answer outside call 2 press and release hookswitch flash or press TAP button if available outside call is placed on hold automatically 3 dial extension number of party to be transferred 4 listen for ring back 5 hang up handset If transferred call is not answered after a pre programmed length of time 1t will ring back at your IST station e To answer recall of tran
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