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SmartLF Ci40 Service Manual

1. Page 79 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 21 Reconnect the plug and socket for the cable from the microswitch to the control board 22 Fit a replacement tie wrap to hold the cables together 23 Refit the PCB Cable Tray Right Sub A as described in PCB Tray chapter 11 4 Page 80 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 13 UTILITIES PROGRAMS 13 1 INSTALLATION 1 Insert Installation CD provided with the scanner Welcome SmartlF Ci 40 Congratulations on choosing the Colortrac SmartLF Ci large format scanner Use this CD to install the Windows software drivers scanning application and scanner utilities 2 Go to the Installation tab Colortrac Our Business is Your Image EXIT Installation Web SmartlF Ci 40 Driver Installation To install the scanners USB software driver for Windows XP Vista follow the a aor aaan hai BB install SmartLF Ci 40 Ethernet Driver 3 Run the Install SmartLF Ci appears when the scanner is connected gr to the PC and switched on then allow BB install SmartLF Ci 40 Utility Software scanner Utilities Software the driver installation wizard to search this CD i Install SmanLF Ci 40 Scanning Software BBP rint Ci 40 Manual Stitch Target pdf n Install English aed ADOBE READER 4 Follow the installation instructions until complete Page 81 HR Colortrac Our Bus
2. 6 Use a small screwdriver to prise the ID chip out of the socket and fit the correct way round in the new control board 7 Refit the control board back into the bracket making sure it is the aes mes correct way round replace n y at thin the 6 x Self tapper screws e 2 T Page 50 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 8 Insert all the cables into the correct sockets Making sure they are all Wiese pressed fully home to 64000000000 0RRRiTIE ensure a good connection Sees i feck le Oty Fore tot gt i 9 Rotate the control board bracket back into the position and replace the M3 Pan Head screws making sure the large flat washers are on the side of the screw heads Before tightening the screws push the control board bracket completely to the back of the scanner then tighten the screws up 10 Replace the Lid Cover Extrusion Sub A as in Chapter 11 3 If the Lid Cover Extrusion Sub A catches on the control board bracket remove the Lid Cover Extrusion Sub A again loosen the M3 Pan Head screws holding the control board bracket down and move the control board bracket forward slightly or left right if necessary re tighten the screws and refit the Lid Cover Extrusion Sub A Page 51 Hi Colortrac Our Business is Your Image 12 5 MAIN BOARD 12 5 1 Safety Precautions 12 5 2 Tools Medium pozi drive screwdriver 12 5 3 Associated
3. 2 Cx40 Gx _ Ci40 P4 processor with less than 1Gb of RAM 3 Dual Core Processor with 1 to 2 Gb of RAM Dual Core Processor with more than 2Gb of RAM 2000 XP 32bit XP 64bit VISTA 64bit Other 0 1 3 6405 VISTA 32bit D USB 1 1 USB2 USB 2 using Colortrac provided cable Ethernet 100Mb LAN using hubs Ethernet Gb LAN using Hubs Ethernet Gb LAN using switches 0 0 3 1 0 0 3 6 0 0 4 4 0 0 46 1 0 0 9 1 0 1 1 1 0 1 4 1 0 1 7 Other SmartLF CopySmart ScanWorks Other 2 4 7 6 Enabled Add File O Search Model Network Name Type Model Not Applicable Found oo oo a a 6 86 oS 11 items Page 92 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 16 NETWORK CONFIGURATION 16 1 NETWORK COMPONENTS DHCP Server IP Filters Firewalls Network devices Connecting cables The DHCP Server manages the IP addresses of LAN components Normally the DHCP Server is the LAN boundary router but can be a dedicated server The Ci scanner does not support plug and play For error free operation to avoid IP conflicts configure the DHCP Server to associate the Ci scanner s allocated IP with its MAC address Some firewalls and IP filters can restrict connectivity between the PC and the Ci scanner Firewalls whether client of network based and IP filters must be configured to permit a TCP protocol connection between the PC and ports 17236 command and 17237 data on the scanner I
4. Ci Scanner Service Manual Page 32 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 15 Refit the USB connector pressing fully in 16 Replace the Cable Tray Right Sub A making sure the left hand end is fed on first Make sure the ribbon cable is not caught on the metal tray when fitting 17 Refit the 6 x M3 pan head screw to hold the Cable Tray Right Sub A in place Make sure the screws are tight but not tight enough to deform the metal work Page 33 Hi Colortrac Our Business is Your Image Ci24 18 For the Ci24 PCB Tray remove the 4 x M3 screws In each corner 19 Pull the PCB tray out gently remembering the power cable is connected to the tray 20 Disconnect the inline connector for the power cable Ci Scanner Service Manual Page 34 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 21 Disconnect the Power cable from the main board 22 To refit the PCB Tray reconnect the power cable into the main board 23 Reconnect the inline power cable connector 24 Reposition the PCB Tray making sure that none of the cables are damaged or in the way Page 35 Hie Colortrac Our Business is Your Image 25 Replace the 4 x M3 screws in each corner of the PCB Tray 26 Rotate the scanner back into position on the stand as described in chapter 10 3 Scanner Maintenance Position Ci Scanner Service Manual P
5. the roller pulley as much as possible and rotate the roller pulley anti clockwise until the belt comes off completely Ci Scanner Service Manual Page 41 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 4 Toreplace the timing belt loop the replacement belt over the motor pulley first and feed the belt over the top of the roller pulley Make sure the belt goes under the tension bar while doing this Turn the pulley anti clockwise until the belt is fully on 5 Using one finger apply pressure on the tension bar to remove any slack in the belt Tighten the nut on the end of the tension bar to lock it to position Do not over tighten the nut as this may damage the thread on the tension bar and will need replacing NOTE The tension of the belt is to stop the teeth of the belt from slipping over the teeth of the pulleys Do not make the tension too tight 6 Replace the Left end cover as in Chapter 11 1 Page 42 HE Colortrac Our Business is Your Image Ci Scanner Service Manual 12 2 MYLAR PAPER GUIDE SUB A 12 2 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform 12 2 2 Tools e None 12 2 3 Associated Part Numbers e P003365 Ci40 Mylar Paper Guide Sub A e P003510 Ci24 Mylar Paper Guide Sub A 12 2 4 Procedures 1 Press down on the locking buttons on both ends of the sca
6. 100mV 4 3 600DPI LED At least two LED vendors Ud Less than Vpmax 2 4 4 Power supply 3 3V x 100 mA 3 analog output Block 1 1 728 pixels 864 pixcls Data output Block 2 1 728 pixels 864 pixels Synchronous 1 728 pixels 864 pixels Block diagram Figure 5 Dimensions Figure LED supply voltage lt 50V_ OV Note Clock Speed f must satisfy the following status LED supply current 20mA OmA f gt n 92 tint White image target 0 05 0 09 OD f Clock speed Timing diagram Figure 6 LU Less than 6 4 7 Symbol Specification DC supply voltage 4 3 3V Detector Logic s Dark reference 800mV n Full sensor elements number of every Block z g Dark output 600DPI 1 728 minimum 300DPI 864 White output tint Scanning speed maximum Dark output uniformity W bute Ee Less than 50 4 5 uniformity MTF 30 MIN 4 6 71 37 Ippi Linearity 1 05 0 05 Linearity uniformity 100 200mV Vpmax 600 100mV 4 3 600DPI Ud Less than Vpmax 2 4 4 Less than 6 47 Page 11 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual Page 12 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 9 SCANNER ACCESSORIES 9 1 USB CABLE TYPE A AND B Length 2 meter max Speed 480Mb s This high quality USB cable complies fully with the USB 2 0 specification The USB transfers signal and power over a
7. 81 13 2 CONFIGURING THE MAIN BOARD cceceecsecceescesceseseseeseeeeseseeeeserseseeeesereeeenneeees 82 13 3 RUNNING UTILITIES ooo cece ceccescesceeesesseseceeseeseeesaesesecaeseeseeevaesesssaevnnteeeenneeess 83 13 4 NORMALISATION ceccecccececesccesceseceeseseeeeseesesscaeseeseeesauseecaesrseaesaeeereseenneeeeenreeess 86 13 5 AUTO STITCH ooo ceccececcesccescescesecescesecaececeeeesarseuscaesaeeeassanseseeaesareesevansereeaeveneseeeaneaess 87 14 UPGRADING ececcececcceccescesecesceseceeseeseseceeseescaesaessecaeseescaevauseuscauseeseasvarsesesaesereeastaneessearearees 88 PS TAP SG ae tcn oes cases ttc cigec eae cps cec ces eseccecs eo eeeeu tae veces eeestcaatueeicaeacnescqsceauesaeaseteqoteteactecnace sees 89 15 1 EXTENDING WARRANTY c cccccecssescecceccsecceceseececeeeecerseeesaeseresaecarseeesaesanennteaneeees 89 15 2 CREATING A HELPDESK TICKET 0 ecceceessesceesceseesecersesecessessesesarseseeareereeneeareenes 91 16 NETWORK CONFIGURATION cccecceccsescesceeesescesecessesseeesarsesecaeserseaesarsesseaeseseaevaneesseanenees 93 16 1 NETWORK COMPONENTS cccccceccsescescesesescesceeesessesecassesecaesesseeesarseseeevnrteeenneeees 93 16 2 NETWORK CONFIGURATION ccccccccsescesecescesceeeeesseeesaesesecaeseeseeesarseresaesereeseenneeess 93 16 3 NETWORK CONSIDERATIONS ccccccecccccsesesceescesceescssesecassrseessarsesesaevesteneereeees 94 17 DIAGNOSTICS uo ecceccecccesecesccescescceesecesccessese
8. Assembly is fitted back in place Ci Scanner Service Manual Page 61 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 23 When sticking the cables back down in the same position as they were before make sure the folds are in the same place and no cables will be pulled out when the CIS Plate Assembly is in the raised position Line the first fold in the cable with the slot to the main board and work your way back towards the CIS 24 Do not overlap the cables along the same route Each cable should run separately through the chassis to the Main Board The CIS cables need to be routed over and to 90 degrees to any other cables leading to the Main Board 25 Feed the CIS ribbon cables through the appropriate slots back into the Main Board compartment Page 62 Hie Colortrac Our Business is Your Image Ci Scanner Service Manual 26 Place the 3 x ferrite s over the cables CIS Ribbon Cable _ 2 Refit the cover over the ferrites and screw down with the 2 x M4 Pan Head screws NOTE It may be that the main roller needs to be removed to get the screwdriver and screw lined up enough to replace the screws Follow instructions in Chapter 12 7 28 Fit new Mylar Paper Guide Sub A as described in chapter 12 2 Page 63 ifie Colortrac Ci Scanner Service Manual 29 Close the lid unit and rotate the scanner to gain access to the main board underneath
9. Mylar back to remove the screw care is to be taken not to crease or damage the Mylar Should it be creased or damaged the Mylar strip should be replaced 4 Close the lid unit and remove the 5 x M4 Pan Head Screws from the back of the Lid Cover Extrusion Sub A Older scanners may not have the 2 sets of screws and only have the M4 screws holding the lid on However removing the lid is the same method 5 Remove the Lid Cover Extrusion Sub A and store in a safe place Page 25 Hi Colortrac Our Business is Your Image 6 Refit the Lid Cover Extrusion Sub A on top of the lid unit and replace the 5 x M4 Pan Head screws 7 Press the locking buttons and open the lid unit 8 Replace the 4 x M4 Pan Head screws under the Mylar strip Being careful not to damage the Mylar strip as you feed the screwdriver underneath it Ci Scanner Service Manual Page 26 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 9 Close the lid unit If the Lid Cover Extrusion Sub A does not line up with the end cover open the lid unit again and adjust the second set of screws to raise the lid cover 10 To raise the Lid Cover Extrusion Sub A loosen the 4 x holding screws in the elongated holes Then tighten the adjust screw next to it to push the lid further away from the lid unit Tighten the holding screws again to lock the lid cover in place 11 To lower the lid cover loosen the adj
10. Part Numbers e P003100 Main Board 12 5 4 Procedures Ci Scanner Service Manual Ensure the power is completely disconnected from the scanner unit Ensure the scanner is positioned on a stable maintenance platform Follow chapter 10 3 to position the scanner in the maintenance position when required Employ static safety precautions when handling electronic boards and integrated circuits 1 Before removing any panels power up the scanner and run the utilities program and make a note of the motor speed as in chapter 13 2 Running Utilities 2 Remove the PCB Tray as in Chapter 11 4 3 Disconnect all the remaining cables from the Main Board 4 Release the locking plates holding the ribbon cables in place on all the connectors NOTE Too much force doing this could result in breaking the locking plates so care is required Cable Connector CIS Cable tiai ee788 HG ia 2 ni l LACUS Mina H ra gt pelt j ibea p p a bee Hie Colortrac Our Business is Your Image Ci Scanner Service Manual 5 Remove the 4 x M3 Pan Head Screw holding the Main Board in place 6 Lift the board away from the scanner and remove the CIS cables by pulling them away from the board as you lift it out 7 Refit the new board using the 4xM3 Pan Head screws Make sure none of the cables are trapped behind the board as it Is c 2 s r tut 2 put in place T E daaa TE 2 wa Q
11. R E 5 TOOL C REOUIRED ea E E E E 6 OBTAINING TECHNICAL SUPPORT FROM COLORTRAC cccccccsseeeseeeeeeeeeeeeseeeeeeeeeeeaes 7 3 1 CREATING AN ACCOUNT eeeno0000aaannnnnnnnnnnennooosnnnnnnnnnnrrnnrreneerosssennnnnnnrrrnrrereeroesssnnne 7 3 2 USER ee esate che eect cs tens E A 7 33 SUBMITTING REQUESTS FOR SUPPORT vrinne a a i 7 aA AS ETO ELEC TION eeri a E ee ee E E eee 7 35 SUPPORT TICKET INFORMATION v cerrciciturericuenirads insara eaii riia eea aE ra Ei 7 HOW TO CONTACT TECHNICAL SUPPORT serein dicida a iaaa 8 PPETI a ee sain apece eateisnent st scaein se ces ate aeiasdetisnaeet ssepeen se eueaeen aenesaetngeeteeseesonceseseseen eens 8 Dle AR TY WARNING cess sicasse ti seaerenecaaSaepsocecenns sia eseaedansecaeebanpaececaussaeceapasaasenecemetosees 8 Swel TEC s aapersecpce ee ck sic cis grt sess oe accent eee aetna eb ee cineece specaeet aneeose scenes oeeenrse cae sest ees 8 e WICC ANICAL ee e E E Abasbeyaancausnnueeabataie 8 D N N e E E E T A 8 5 1 4 Rotating Rollers cncsiiencicitdaacareariaszentasesnemanianebaitdaananmantntuaaisaciadasaianainddensaxaetGudxantaaesacnandaneins 8 5 2 EMOG TE PING ice Sects cet crete et ns eceessnice E A E E 8 SCANNER CAUTIONS cccccccccssssssesseseeeeceeeeeeeeeeeeeeeaseeeessssssececeeeeeeeeesseseeeaaaaasaseeseeeeeeeeeeeess 9 WARRANTY ee E E noe eaaeta ese sete aahanetacee cosh ES 10 Tat WARRANTY PERIOD arseenia os eens gaceceeipo one codb nae telex AEE EEE oe 10 Te CONSUMABLES selene seen ee
12. Replace the Main Timing Belt as in Chapter 12 1 Main Timing Belt 11 Replace the left end cover as in Chapter 11 1 Page 48 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 4 CONTROL BOARD 12 4 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform e Employ static safety precautions when handling electronic boards and integrated circuits 12 4 2 Tools e Medium pozi drive screwdriver Small pozi drive screwdriver 12 4 3 Associated Part Numbers e P003320 Control Board e P003302 Control Board Bracket 12 4 4 Procedures 1 Remove the Lid Cover Extrusion Sub A as in Chapter 11 3 2 Remove the M3 Pan Head screws from the Control board bracket 3 Lift and rotate the control board bracket upside down and disconnect all the cables As the 4 connectors look identical on the left hand side it is worth marking their positions to ensure they are positioned correctly during reassembly Page 49 se Colortrac Our Business is Your Image Ci Scanner Service Manual 4 Remove the 6 x self tapping screws holding the control board to the are i tee ti SAETET me TPT bracket 5 Remove the board from the bracket Ifthe control board is being replaced the ID chip in the board must be removed and put into the replacement board first The ID chip must stay with the scanner
13. SNA SmartLF Ci utility Normalisation Full Normalisation Auto Stitch Auto Stitch Power save Power save timer mins js Apply Page 87 HR Colortrac Our Business is Your Image Ci Scanner Service Manual 14 UPGRADING 1 Ensure your Ci scanner is connected to your PC and the scanner driver and utilities are installed 2 Insert the Installation CD provided with the scanner and select the upgrade utility 3 Enter your scanners serial number into the appropriate field and select the model you require using the drop down and scroll buttons Then select Record Serial Number 4 The utility creates a coded text file that contains details of the upgrade you require Enter a name for the file and select a location for it We recommend you select a file name that contains the scanner serial number and for ease of use you Save the file to your Desktop SmartLF Ci model upgrade reguest exe SmartLF GX ID Serial Number CHRHHHHH Scanner Model coe Desired Model v Ci40E Record Serial Number Save in 2 Desktop 4 B My Documents 6 8 My Computer My Recent Jmy Network Places Documents Desktop My Documents PU My Computer D My Network File name CHRHHHHH Places Save as type txt txt 5 Email the saved txt file to smartlf upgrade colortrac com along with a purchase order for the upgrade 6 You will then rece
14. as in Chapter 12 1 Main Timing Belt 3 Loosen the 2 x M4 screws that are cramping the pulley to the roller shaft 4 Pull the roller shaft pulley off from the roller shaft making sure to remove and retain the shaft key ready for refit Page 46 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 5 Before fitting the roller shaft pulley make sure the 2 x M4 screws are inserted but are not pretruding into the hole or cut out for the shaft key M4 x 8 Pan Head Screw NOTE The M4 x 8 screw goes into the hole at the shaft key cut out and the M4 x 10 in the hole opposite the cut out When the shaft key is fitted insert it so the flat side is face up toward the screw M4 x 10 Pan Head Screw 6 Insert the shaft key into place before fitting onto the shaft Fit on the shaft so the shaft key goes over the flat area of the roller shaft Page 47 HR Colortrac Our Business is Your Image Ci Scanner Service Manual 7 Push the roller pulley onto the shaft so the two pulleys are inline with each other Pushing the roller too far onto the shaft will cause the pulley to move against the spring for the lid unit and cause a noise 8 Tighten up the M4 x 8 screw to the shaft key as tight as it will go making sure there is no excess movement of the pulley to the roller shaft 9 Rotate the pulley and roller until you can get access to the M4 x 10 screw Tighten this screw 10
15. from the Micro Switch 9 Remove the 2 x M2 5 screws holding the Micro Switch to the inside of the right end plate Make sure to retain the Micro Switch shim once the switch is removed 10 Feed the Micro Switch through the hole in the right end plate Ci Scanner Service Manual Page 76 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 11 Pull the cable through from the main board area of the scanner 12 Feed the replacement Micro Switch through the hole of the right end plate 13 Fit the 2 x M2 5 screws through the Micro Switch and the shim Make sure when fitting the switch so the lever is facing upwards Page 77 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 14 Tighten the 2 x M2 5 SCrews 15 Refit the 2 x P clips holding the power cable to the right end plate 16 Feed the cable from the Micro Switch through the right end plate into the main board area Page 78 Hi Colortrac Our Business is Your Image 17 Replace the P clip to hold the cables to the right end plate Make sure the P clip is upwards and holds the cable away from where the end cover will go 18 Replace the Right End Cover as in chapter 11 2 19 Rotate the scanner as described in chapter 10 3 Scanner Maintenance Postion 20 Refit the P clip to hold the cables together underneath the scanner Ci Scanner Service Manual
16. logon to the Help Desk and select the Request icon Dependant on the request type Users will be asked to provide the additional information Colortrac needs to progress the request quickly 3 4 ASSET SELECTION Colortrac uses the Help Desk to associate support calls with scanner assets For this reason Distributors are requested to select the scanner associated with their request for support Those scanners a Distributor has received from Colortrac are listed at the bottom of the page Distributors may select the scanner the call is related to If the scanner is not listed please enter the serial number in the box provided 3 5 SUPPORT TICKET INFORMATION In the detail of each ticket Users can expect to see All pertinent information to the investigation Regular updates on progress Requests for further information or activity The solution or outcome Closure agreement The notes facility can be used to provide further information Page Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 4 HOW TO CONTACT TECHNICAL SUPPORT Contact Numbers e Support Direct Line 44 0 1480 409997 e Company Tel No 44 0 1480 464618 e Company Fax No 44 0 1480 464620 Helpdesk e www colortrac helodesk com Technical Downloads e www colortrac com support support_downloads htm software firmware drivers Technical FTP Website e www colortracsupport co uk manuals catalogues price e User name colortrac lists e Pa
17. refurbished through the glass replacement scheme will be available for purchase at a reduced rate Page 10 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 8 CIS TECHNOLOGY A Contact Image Sensor CIS is an integrated module that comprises an illumination system an optical system and a light sensing system all within a single compact component The light sensing system is the silicon surface which is EEE EEN ii divided up into e g 5000 discrete square cells the size document of each being a fraction of an inch depending upon the lt NAN required scanning resolution a 600 dpi scanner will use ea a CIS whose cells are 1 600 across The optical system is a rod lens array that directs light from the eet document surface onto the silicon surface Such an black and optical system is 1 1 i e there is no reduction or on MS ght guide pulsed enlargement and this results in a scanner offering the c TER PE hiii best performance in terms of resolving power and a ideas Ptlice geometric accuracy The illumination is provided by Light Emitting Diodes LED s shining down a light guide which in turn directs the light onto the document There are three LED s Red Green and Blue which strobe rapidly thereby providing the colour content in the scan Note that there are no colour filters in the optical or light sensing system Ci scanner CIS Array The colour gamut of a CIS scanner is th
18. replace the cable and close the locking plate again Making sure the cable is the correct way in the connector NOTE It is recommended that a new CIS is fit with a new CIS cable Page 59 iige Colortrac Our Business is Your Image Ci Scanner Service Manual Correct Way Incorrect Way 16 Feed the CIS cable though the Plate assembly and position the CIS back in making sure it is the same way around as the other CIS arrays Replace the 4 x screws to hold the CIS in 17 Position the Plate Assembly back into the chassis of the Scanner and make sure the cables are not trapped under any part of the casing 18 Refit the bracket pin in the first bearing of the CIS Plates Assembly Do not push all the way through stop when level with the other edge of the bearing Page 60 Hi Colortrac Our Business is Your Image 19 Lift the arm of the elbow brackets until the hole is level with the bracket pin and then push the pin completely through the arm 20 Press the Extended Circlip 21 into the slot of the bracket pin making sure it clicks fully in place Repeat instruction 18 20 for all the bracket pins 22 Hold the CIS Plate Assembly towards the Roller and refit the cables as they were before Use new double sided adhesive tape should it be required Make sure the cables do not have unnecessary twists or folds in or that the cable will not be crushed when the CIS Plate
19. that s holding the bearing in place 6 Pull the roller back until the shaft is free of the hole in the right end plate Take the bearing off from the left end of the roller and keep safe Lift the roller up and out 7 Refit the replacement roller in reverse to taking it out Make sure that the longest roller shaft with the flat surface goes in the left side of the scanner with the drive motor and goes in first Then lower the other end down and push through the hole Refit the bearings at either end Page 66 Hi Colortrac Our Business is Your Image 8 Replace the 2 x M3 Pan Head screws and washers from the left end plate 9 Refit the roller shaft pulley as in chapter 12 3 10 Replace the Main Timing Belt as in Chapter 12 1 11 Close the Lid Unit Ci Scanner Service Manual Page 67 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 8 UPPER PAPER SENSORS 12 8 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform e Employ static safety precautions when handling electronic boards and integrated circuits 12 8 2 Tools e 3mm Allen Key e Tweezers 12 8 3 Associated Part Numbers e P003146 Paper Sensor part of P003304 Paper Sensor Pack of 4 12 8 4 Procedures 1 Remove the Paper Tray Sub A as in Chapter 11 5 2 Using a pair of tweezers remove the Sensor Cab
20. the scanner ms ae 30 Using pliers push the CIS cables squarely back into the appropriate connectors These cables are kept short to maintain EMC compliance Care must be taken to ensure the cables are not damaged during insertion Make sure each cable is located properly so that no silver is showing anny nk jaa 31 Press the locking plate back up to make contact and stop the cable being pulled free again a Cable Connector CIS Cable 32 Replace the PCB Tray as in Chapter 11 4 PCB Tray Page 64 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 7 MAIN ROLLER 12 7 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform 12 7 2 Tools e Small pozi drive screwdriver e Medium pozi drive screwdriver e Allen Key 12 7 3 Associated Part Numbers P003356 Ci40 Main Roller Sub A P003523 Ci24 Main Roller Sub A P003319 Roller Shaft Pulley Sub A P003151 Main Timing Belt 12 7 4 Procedures 1 Press down on the locking buttons on both ends of the Lid Unit 2 Lift the Lid Unit right back 3 Remove Main Timing Belt as in Chapter 12 1 Main Timing Belt 4 Remove the roller shaft pulley as in Chapter 12 2 Page 65 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 5 Remove the 2 x M3 Pan Head screws and washers from the left end plate
21. 10 SCANNER INFORMATION 10 1 BLOCK DIAGRAM Ci24 Scanners 3xClS Ci40 Scanners 5xClS i CIS 1 CIS 2 CIS 3 CIS 4 CIS 5 Lid Micro Switch Control Board External Power Power Supply Main Board Paper Sensors Front Rear Motor Consists of 3 or 5 x CIS Arrays 4 x Paper Sensors 1 x USB Connector 1 x Stepper Motor 1 x Power I P Connector 1 x Mains Switch 1 x Main Board 1 x Lid Cut Off Micro Switch 1 x Ethernet Connector 1 x Control Display board Page 15 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 10 2 SCANNER OPERATION Back Left Hand f End we E Right Hand End For reference purposes the diagram above shows the orientation of the scanner referred to in this manual Side Justified Centre Justified The scanner has two justification options for scanning media side justified and centre justified Before scanning ensure the software is set to the correct preference and the media is inserted at the correct position as indicated on the Paper Tray Sub A Insert Media FACE UP into the scanner NOTE The Ci40 image is shown for illustration purposes orientations are true for both Ci24 and Ci40 scanners Page 16 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 10 3 SCANNER MAINTENANCE POSITION 1 Remove the 4 x M5 securing bolts that hold the scanner to the stand if use
22. COLORTRAC 2009 AA rnme gz 8 Using tweezers push the Q se Coes PBO MAIN BGARDT HEV D Oe CIS cables squarely back PEO fn Seok zi Ae na BES ee Ee 1 r A a into the appropriate connectors These cables are short to comply with EMC regulations Take care not to damage the cables during insertion Make sure the cable fits completely into the connector so that little or no silver is showing n A amp UI 5 s C2395 wh r y o Cienan e C252 9 Ctre gt C257 S j HHHH e TP TP oy IENNIIR S a ee satiny 9 Close the locking plates to secure the cable and prevent it being pulled free Page 53 Colortrac Our Business is Your Image Ci Scanner Service Manual actual for illustration purposes only seabed J ps NOTE The length of the cables in these pictures are longer than oor m 2 i 7g An R410 l a a e i 274 EONA n SD x gt R iii Su 6 S n ERT Lg HENGSHANG Correct Way Round CIS Cable 10 Refit the Motor cable into its socket 11 Refit the ribbon cable to the control cable 12 Refit the PCB Tray as in Chapter 11 4 PCB Tray 13 After powering up the scanner configure the main board to a Ci24 only if necessary using the instructions in chapter 13 2 CONFIGURING THE MAIN BOARD then go to the utilities program as described in chapter 13 2 RUNNING UTILITIES and set the Motor Spee
23. Colortrac Ltd Page 1 of 101 Ci Service Manual Date 02 04 15 is is a confidential controlled document and is the property of Colortrac Ltd opied or reproduced in pa h nded for staf e is not to be cop p part or whole Itis inte staff to read o Colortrac Our Business is Your Image Smartlf Ci Scanners Service Manual Hi Colortrac Our Business is Your Image Ci Scanner Service Manual Ci Scanners Ci24m Ci24c amp Ci24e Ci40m Ci40c amp Ci40e Service Manual Issue 10 Colortrac Ltd 2015 No part of this product or publication may be reproduced copied or transmitted in any form or by any means without permission from International Technical Support Manager Colortrac Ltd Units 3 5 Brunel Court Burrel Road St Ives Huntingdon Cambridgeshire PE27 3LW United Kingdom Tel 44 0 1480 464618 Fax 44 0 1480 464620 www colortrac com e The product and the contents of this publication may be changed without prior notification e Colortrac Ltd makes every effort to ensure this publication is free from error Misprints errors or quality observations should be reported to Technical Support Colortrac Ltd e Colortrac Ltd shall not be liable for any damages errors issues or events that result from the use of the equipment or this manual Page 2 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual CONTENTS l INTRODUC THON coiere EEE 5 tis SCANNER MODELS secre
24. Installation Clie Ethernet set IP Address Command port Data port Cancel Page 84 10 11 12 Colortrac Our Business is Your Image The Manual Stitch tab allows for manual adjustments to be made to the stitch values and correct any differences between CIS arrays Set Motor Speed This can be adjusted by over writing a value and clicking Set Motor Speed Set Load Delay changes the time it takes for media to me taken in by the scanner 1500mSec equals 1 5 seconds increase this for a longer delay Firmware Installation will allow the firmware to be updated The firmware can be downloaded from the website or sent via email and stored on the PC connected to the scanner Use the browse button to find the stored file and Download to update the file into the scanner Restart the scanner and software on completion Click OK to close the utilities screen Ci Scanner Service Manual Canned C MS eN Factory Interface Driver Versions Ethernet Setup Manual Stitch Firmware Installation cI Stitch Right Left 20 101 o m Front Back 566 o 576 Unstitch Set Stitch Motor Speed 92040 Set Motor Speed Load Delay 1500 mSec Set Load Delay E Image shown is the stitch layout for the Ci24 with 3 CIS Canned C AI aN Factory Interface Driver Versions Ethernet Setup Manual Stit
25. ONS Confirming network Two commands entered at the Command Prompt can be used to check connectivity using ping the status of connectivity between the PC and the Ci scanner These are and netstat the ping and the netstat a commands To confirm that the PC is connected to the scanner use the ping command ping lt scanner IP address gt t To confirm that the PC has ESTABLISHED a connection with the scanner s command and data ports use the netstat command netstat a 17 DIAGNOSTICS 17 1 INTRODUCTION The diagnostic flow diagrams detailed below are designed to help technicians identify faults and other technical problems They are a guide they should not be considered exhaustive Technicians should expect to adapt these diagnostics to their specific circumstances 17 2 UPDATES Diagnostics are updated regularly For updates and further diagnostics please refer to the Colortrac Help Desk and Technical Support Web Site Page 94 nee sse COlortrac a Our Business is Your Image Ci Scanner Service Manual 17 3 DIAGNOSTIC NETWORK CONNECTION Ethernet Check List For Colortrac Scanner using the menu button on the control panel e Enter your company issued IP address into the scanner e Enter the Data Port address Recommended value of 17237 unless company IT department uses a different value e Enter Command Port address Recommended value of 17236 unless company IT department uses a different value e Ma
26. age 36 HE Colortrac Our Business is Your Image Ci Scanner Service Manual 11 5 PAPER TRAY SUB A 11 5 1 Safety Precautions e Before undertaking this procedure ensure that power is completely disconnected from the scanner unit e Ensure the scanner is positioned on its Colortrac stand or a stable maintenance platform 11 5 2 Tools Small pozi drive screwdriver 11 5 3 Associated Part Numbers P003355 Ci40 Paper Tray Sub A P003506 Ci24 Paper Tray Sub A P003812 Ci24 Paper Tray Sub A P003813 Ci40 Paper Tray Sub A 11 5 4 Procedures non magnetic non magnetic magnetic magnetic P ee ee ee ee a 1 Press down on the locking buttons on both ends of the lid unit 2 Open the lid unit right back 3 Remove the left end cover as in Chapter 11 1 4 Remove the right end cover as in Chapter 11 2 Page 37 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 5 Remove 2 x Pan Head screws from the right end I ASD plate a 4 aS LTT LH AAAA uvvuwas f 6 Remove 2 x Pan Head screws from the left end plate Note It may be necessary to loosen the belt tension bar to remove the Pan head screw nearest it To do this follow the instructions at Chapter 12 1 Main Timing Belt 7 Pull the Paper Tray Sub A towards the front to free the paper it from the chassis NOTE It may be necessary to remove the magnetic paper guide from the paper tray first if it is fitt
27. aging for continued shipment of the scanner Normalise the scanner on first installation Auto stitch the scanner on first installation and then when required Keep the auto stitch and normalisation targets in a safe place for regular use Use the approved and supplied cables for the scanner e Read the operator and installation manual before installation Fill out and return the installation form as soon as possible Don t Do not scan paper with any form metal fastener or post it notes attached Do not allow the scanner to get wet Do not drop the scanner Do not stand the scanner on its end packaged or un packed Do not leave the scanner open for any length of time Do not stand on the scanner Do not balance the scanner on an unsafe surface Do not scan thick or rigid media Do not unplug the scanner during a scan sequence Do not let an end user remove any panels from the scanner Do not use any other power supply other than the approved one supplied with the scanner Do not install the scanner on an un even surface e Do not install in a dusty or dirty environment e Do not allow the USB Ethernet cable to be pulled forcibly out of the scanner NOTE Before any work is carried out on the scanner the power MUST be switched off and the Mains Lead removed from the scanner Notes e Most images in this manual are shown to be the Ci40 scanner but the Ci24 is to be treated in the same way as instructed unless o
28. appriciated if they are tried and reported back in the ticket through the helpdesk If the problem is solved please also report this back to close off the ticket Each different scanner or issue must have it s own ticket do not put a number of issues on one ticket Help Request Request Type Subject Request Detail Serial Number Asset Model Has it worked before Average number of scans per Week Power to Scanner Scanner Model Computer Performance Operating System OS Service Pack Connectivity USB Driver Version Scanning Software Programme Scanning Software Version Carbon Copy Cc Attachments Select Asset You may also search for an asset asset number serial number network name or select a Model My Assets Model Serial No Colortrac C2610010R Cx40 Colortrac C2610009R Cx40 Colortrac C2610008R Cx40 Colortrac G2609005 Gx42 Colortrac G2609004 Gx42 Colortrac G2609003 Gx42 Colortrac G2609002 Gx42 Colortrac PC Colortrac Software Colortrac Software Colortrac LXPEX0204594332AD62000 Laptop Ci Scanner Service Manual Cx40 Communication Intermittent scanner sometimes not seen by PC Sometimes when the scanner is turned off and then on again the scanner is not seen by the PC C2610010R Cx40 yes 10 000 O v Continuously F Only during the working day O Only when required to perform a scan Gx QO
29. cables from the Main The cable may have become Board corrupt Reconnect each cable one at a time until the original symptoms appear Replace the cable causing the problem Switch the scanner off before reconnecting each cable Replace the defective cable With the scanner switched on operate s there a noticeable the paper forward and improvement reverse buttons Does the motor operate as expected Yes Scan an image Connect a free standing replacement CIS face down ona Is the image ae white piece of paper and a corrupted across all Yes 5 CIS replacement ribbon to the CIS 1 i connector on the Main Board and scan the image again as the problem been resolved Replace the defective No p CIS and ribbon No Replace the Main Board with a serviceable spare Page 98 Hi Colortrac Our Business is Your Image Check the motor fixings grub screws and cable Are they secure anc free from movement Repair or replace the defective item Yes Replace the Main Board with a spare Reseat the CIS ribbon at the CIS and the Main Board Has the problem been resolved Continue operation Using a replacement ribbon connect a free standing replacement CIS face down on a white piece of paper to the appropriate Main Board connector van Has the problem been resolved Replace the defective CIS and ribbon No Do you
30. caesausesesaesaeseaevaesuseaesaeseeesansesseaeserseaesreesseserees 94 17 1 INTRODUCTION 0u e cecceceeccececeecesceseceesesseeeseesesecaeseeseaesaeseeecaeseeseessareeresaseeneeneeneaees 94 17 2 UPDATES eectncicsicece giceeatscadnacecksaceceecsseaseceuchatensedeadisdderadsad denetsndetatesseisadeeiiapadestedeawecis 94 17 3 DIAGNOSTIC NETWORK CONNECTION 0 cc cecccccesesceessessesesesseseessereeeeenneeees 95 17 4 MAIN BOARD uo cecceccececscessescesecescesecaecseeeesaesesseaeserseaesaeteessaeserseassarserssaesnnteneenneeess 98 18 FEATURES NOT INCLUDED 0 o ee ce ceeeeceeecceceeeceeseseeceesecesaecaresaesasveneenesaresnesaesenesaseateass 101 Page 4 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 1 INTRODUCTION 1 1 SCANNER MODELS This manual contains information for reference by qualified service engineers trained in the repair of the SmartLF Ci scanner There is 6 Ci scanner Models SmartLF Ci24m SmartLF Ci24c SmartLF Ci24e SmartLF Ci40m SmartLF Ci40c SmartLF Ci40e Monochrome Colour scan width of 24 inches Handles 25 67 inch media Optical resolution of 600dpi Mono and greyscale scanning Contains 3 x CIS Arrays Scan width of 24 inches Handles 25 67 inch media Optical resolution of 600 dpi RGB 24 bit and 48 bit captured at normal speed Mono and greyscale Contains 3 x CIS Arrays Enhanced scan width of 24 inches Handles 25 67 inch media Optical resolution of 600
31. canner Service Manual SmarelLF i Utilities Connection Select method of connection Use USB to Connect O Use ethernet to connect Scanners IP and ports eee J eo SmartLF Ci utility Normalisation Full Normalisation Auto Stitch Auto Stitch Power save Power save timer mins 15 Apply Page 83 Hi Colortrac Our Business is Your Image 5 Right click in any part of the opening screen and enter the password pass for the advanced utilities functions NOTE This is for engineers only and must not be given to end users unless absolutely necessary 6 The first screen in the advanced utilities shows the current firmware and driver held in the scanner this is for reference only 7 The Ethernet Setup tab holds the IP address and port details for scanning over the network The IT department needs to issue the IP address The Command and Data ports may need changing to 17236 Command and 17237 Data or to ones issued by the IT department Ci Scanner Service Manual SmartLF Ci utility Normalisation Full Normalisation Password ones Apply SmartLF Ci utility User Interface Driver Versions Ethernet Setup Manual Stitch sRGB Table Download Scanner Firmware Firmware Yersion v1 60 Windows Driver Driver Version 1 0 1 6 Cush C FS iN Factory Interface Driver Versions Ethernet Setup Manual Stitch Firmware
32. ch Firmware Installation c 4 Update scanner firmware From File Cancel IMPORTANT NOTE UNDER NO CIRCUMSTANCES MUST COMMUNICATION BE LOST WITH THE SCANNER DURING FIRMWARE DOWNLOAD AS THIS WILL DESTROY THE MAIN BOARD Cancel Page 85 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 13 4 NORMALISATION 1 Open Ci 40 utilities as described in Chapter 13 2 2 Insert the normalisation sheet with the black end inserted first face upwards 3 Click Full Normalisation This process takes approx 1 5 minutes Make sure the process is complete before shutting anything down or scanning 4 Forward the paper out through the scanner Close utilities and run scan software as normal Colortrac SmartlF Ci 40 Gia Ss SmartLF Ci utility Normalisation Full Normalisation Auto Stitch Auto Stitch Power save Power save timer mins js Apply Page 86 Hi Colortrac Our Business is Your Image 13 5 AUTO STITCH 1 Open Ci 40 utilities as described in Chapter 13 2 2 Insert the Auto Stitch target with the 2 x horizontal lines inserted first face up 3 Click Auto Stitch This process takes a few minutes Make sure the process is complete before shutting anything down or scanning 4 Forward the paper out through the scanner Close utilities and run scan software as normal Ci Scanner Service Manual Colortrac SmartlF Ci 40 4
33. d NOTE Images in this chapter show the Ci24 scanner Carry out the same procedure for the Ci40 2 Lift the scanner from the stand and rotate onto its back 2 people are required to lift the scanner 3 Make sure the maintainence position foot on the back of the scanner lines up with the rear hole of the stand assembly Page 17 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 4 Lower onto the stand 5 Screw 2 x M5 securing bolts through the stand into the scanner to prevent the scanner being pushed off the stand while in the maintainence poistion 6 To return the scanner back to its operating position first remove the 2 x M5 bolts securing it to the stand 7 Lift and rotate the scanner back to it s normal position locating the feet into the appropriate holes in the stand 8 Refit the securing bolts in the scanner to prevent the scanner being pushed off the stand Page 18 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 11 REMOVING AND REPLACING PANELLING 11 1 LEFT END COVER 11 1 1 Safety Precautions e Ensure that the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on its Colortrac stand or a stable maintenance platform 11 1 2 Tools e Medium pozi drive screwdriver 11 1 3 Associated Part Numbers e P003138 Left End Cover 11 1 4 Procedure 1 Remove 5 x M5 Pan Head screws from cov
34. d to the value noted at the beginning of this process normalise and auto stitch using the correct targets provided Page 54 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 6 CIS PLATE ASSEMBLY 12 6 1 Safety Precautions Ensure the power is completely disconnected from the scanner unit Ensure the scanner is positioned on a stable maintenance platform Follow chapter 10 3 to position the scanner in the maintenance position when required Employ static safety precautions when handling electronic boards and integrated circuits 12 6 2 Tools Small pozi drive screwdriver Medium pozi drive screwdriver Pliers 5 5mm Spanner Thread lock 12 6 3 Associated Part Numbers e P003402 Ci40 CIS Plate Sub A e P003401 Ci24 CIS Plate Sub A 12 6 4 Procedures 1 Remove the PCB Tray as in Chapter 11 4 PCB Tray 2 Donot remove the whole Main Board but only release the 5x CIS ribbon cables from the board as described in Chapter 12 5 3 Press down on the locking buttons on both ends of the lid unit if Colortrac Ci Scanner Service Manual 4 Lift the lid unit right back 5 Remove the Mylar Paper Guide Sub A as described in Chapter 12 2 6 The ribbon cables are held down in a ferrite clamp Remove the 2 x M4 Pan Head screws holding the Top Cover on Page 56 sige Colortrac Our Business is Your Image 7 Remove the Top Cover and store safely 8 Pull the 5 x CIS ribbon cables
35. dpi RGB 24 bit and 48 bit captured at enhanced speed Mono and greyscale scanning Contains 3 x CIS Arrays Monochrome Colour scan width of 40 inches Handles 41 inch media Optical resolution of 600dpi Mono and greyscale scanning Contains 5 x CIS Arrays scan width of 40 inches Handles 41 inch media Optical resolution of 600 dpi RGB 24 bit and 48 bit captured at normal speed Mono and greyscale Contains 5 x CIS Arrays Enhanced scan width of 40 inches Handles 41 inch media Optical resolution of 600 dpi RGB 24 bit and 48 bit captured at enhanced speed Mono and greyscale scanning Contains 5 x CIS Arrays Page 5 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 2 TOOLS REQUIRED To maintain the Ci40 scanner the tools listed below are required The tools are generally available they are not the responsibility of Colortrac to supply 1 11 1mm Allen Key e or 1mm Hex Key 1 5mm Allen Key e or 1 5mm Hex Key 3mm Allen Key e or3mm Hex Key Pliers e Flat nosed pliers short serrated 7mm Nuitdriver e Toremove and fit M5 nuts Medium Pozi drive screwdriver e PZ1 x 80mm length Small Pozi drive screwdriver 8 Thread lock e PZO x 60mm length e Or Tamper Proof Seal to prevent nuts becoming loose Medium sized Stubby Pozi driver 10 Small Flat Screwdriver screwdriver e 3mm blade x 65mm length e PZ1 x 30mm length approx Spanner 12 Tweezers e 5 5m
36. ed Page 38 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 8 Lift the Paper Tray Sub A off the scanner and store in a safe place 9 Torefit the Paper Tray Sub A place it into the front of the scanner with the front of the tray over hanging the scanner by 1 Then slide the Paper Tray Sub A back into position 10 Replace the 4 x M4 Pan Head screws on either end of the scanner It may be necessary to re tension the belt if it has been moved To do this follow the instructions in Chapter 12 1 Main Timing Belt 11 Refit the left end cover as in Chapter 11 1 Left End Cover 12 Refit the right end cover as in Chapter 11 2 Right End Cover Page 39 Hie Colortrac Our Business is Your Image Ci Scanner Service Manual 13 Close the Lid Unit Page 40 Hi Colortrac Our Business is Your Image 12 REMOVING AND REPLACING COMPONENTS 12 1 MAIN TIMING BELT 12 1 1 Safety Precautions Ensure the power is completely disconnected from the scanner unit Ensure the scanner is positioned on a stable maintenance platform 12 1 2 Tools 12 1 3 12 1 4 7mm Nutdriver Associated Part Numbers P003151 Main Timing Belt Procedures Remove left end cover as in Chapter 11 1 Loosen the locking nut on the tension bar Do not allow the nut to come completely off the end as the tension bar will fall back inside the chassis Pull the belt over the lip of
37. er side 2 Gentle pull the end cover and remove it from the main assembly Page 19 Hi Colortrac Our Business is Your Image 3 Before refitting the side panel make sure the wires and cables are not damaged or trapped 4 Replace the 5 x M5 Pan Head screws and tighten Ci Scanner Service Manual Page 20 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 11 2 RIGHT END COVER 11 2 1 Safety Precautions e Ensure that the power is completely disconnected from the scanner unit Ensure the scanner is positioned on its Colortrac stand or a stable maintenance platform 11 2 2 Tools e Small pozi drive screwdriver e Medium pozi drive screwdriver 11 2 3 Associated Part Numbers e P003128 Right End Cover 11 2 4 Procedure 1 Remove the 4 x M3 CSK screws holding the connector panel to the end cover 2 Remove the 5 x M5 Pan Head Screws from end cover Page 21 Colortrac Our Business is Your Image Caution Wires and cables are connected to the connector panel of the Right end cover Sharp or forceful movements may damage connected cables 3 Slowly pull the end cover away from the chassis Ensure that the Right end cover remains supported and is not allowed to hang suspended by the connected wires 4 Remove the connector panel from the end cover and place cover in a safe place until needed 5 Reposition the connector panel making sure the power switch i
38. erefore determined by the spectrum of each of the LED s rather than by colour filters as is the case with CCDs Because colour filter technology is more developed than LED spectrum technology a CIS scanner will not provide as wide a colour gamut as a CCD scanner However rapidly strobed LED s require no warm up period Therefore a CIS scanner can be switched on and used immediately Furthermore LED s are very stable which means that a CIS scanner does not require frequent re calibration Symbol Specification Green DC supply voltage 3V Detector Logic LED supply voltage lt S5 0V LED supply current TILED 20mA Timing diagram Figure 6 Dark reference 800mV Dark output minimum White output maximum Dark output uniformity ane upu UEp Less than 50 4 5 uniformity MTF 30 MIN 30 MIN 14 6 71 37lppi Lincarity Gamma 1 05 0 05 Linearity uniformity In Black and White Mode Specification Scanning width 216 mm Sensor element density 600 DPI 300 DPI Eftective number 5 102 elements 2 552 elements of sensor elements 41 to 5 142 21 to 2 572 PullS 184 elements Full2 592 elements Scanning speed Color 230x3 120x3 usec line B amp W 230 120 Clock speed 8 0 MHz Note Rod lens array Single row Red Ap 630nm Snm 60mA Green Ap 520nm 15nm Light source 60mA Blue p 465nm 10nm 60mA Switched by CNT H 600DPI L 300DPI 100 200mV 600
39. f different port numbers are used firewalls should be programmed to accommodate these Routers are network boundary devices It should not be necessary to connect a PC to a Ci scanner through a router It will be necessary to connect these through network hubs and switches Either a hub or the switch connected to the scanner must be capable of Gbit Connectivity cannot be established using 100Mbit Fast Ethernet devices For the best results the connectivity between the PC and the Ci scanner should be over Gbit throughout Cables connecting the Ci scanner to network devices must be to the standard Cat5e and Cat6 16 2 NETWORK CONFIGURATION Best practice The effects of network loading When the Ci scanner downloads a scan to a PC it transfers a significant amount of data This activity can significantly increase the network load Best practice is to connect the Ci scanner to a PC through a switch spur Should a hub be used the main network would still be loaded unnecessarily gt P It can take several minutes to download data from a scan to a PC via the LAN This time can increase significantly if the network load is already high particularly during network antivirus operations or at the beginning and end of the working day Be connecting the Scanner to the PC using a switch spur these effects can be minimised Page 93 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 16 3 NETWORK CONSIDERATI
40. four wire cable The signalling occurs over two wires on each point to point segment There are three data rates e The USB high speed signalling bit rate is 480 Mb s e The USB full speed signalling bit rate is 12 Mb s A limited capability low speed signalling mode is also defined at 1 5 Mb s USB 2 0 host controllers and hubs provide capabilities so that full soeed and low speed data can be transmitted at high speed between the host controller and the hub but transmitted between the hub and the device at full soeed or low speed This capability minimises the impact that full speed and low speed devices have upon the bandwidth available for high speed devices The low speed mode is defined to support a limited number of low bandwidth devices such as mice because more general use would degrade bus utilisation The clock is transmitted encoded along with the differential data The clock encoding scheme is NRZI with bit stuffing to ensure adequate transitions A SYNC field precedes each packet to allow the receiver s to synchronise their bit recovery clocks The cable also carries VBUS and GND wires on each segment to deliver power to devices VBUS is nominally 5 V at the source The USB allows cable segments of variable lengths up to several meters by choosing the appropriate conductor gauge to match the specified IR drop and other attributes such as device power budget and cable flexibility In order to provide guaranteed input vo
41. have a replacement Main Board Replace the Main Board with a Serviceable spare s the image corrupted cross the whole of one CIS No s the image corrupted across one defined part of a CIS Is the LCD display corrupt To check for a CIS segment failure Yes Assembly replace Using a replacement connecting cable connect a free standing control board to the Ci Scanner Service Manual Using a replacement ribbon connect a free standing replacement CIS face down on a white piece of paper to the appropriate Main Board connector as the problem been resolved Replace the defective CIS and ribbon No Replace the Main Board with a serviceable spare as the problem been resolved Yes Replace the Main Board No Continue investigation Seek assistence No In the CIS Has the problem been resolved the CIS Yes Continue operation Main Board eplace the contro board and connecting cable Hi Colortrac Our Business is Your Image Inthe CIS No Assembly replace the CIS Has the problem been resolved Yes Replace the Main Board Has the problem been resolve Continue operation Operate the media forward and ll the scanner accept reverse buttons on new media the control panel s media already present in the scanner Normal operation Replace the Main Board with a Spare Remo
42. iness is Your Image Ci Scanner Service Manual 13 2 CONFIGURING THE MAIN BOARD 1 Go to support website and download and install the Ci www colortracsupport co uk set Parameters Program login details if un Known available on request from support from the Ci page 2 The program installs on the PC and can be located in n the C Program Files Colotrac SetCiParamt ers Run the exe SetCiParameter exe Ili Set Ci Parameters x Reconfigure CI board 3 Press the appropriate C140 button to set the Main Board to either a Ci24 ora Ci24 Ci40 4 Set the MAC address by going to http Awww colortracsupport com setmac zip SetMacAddress Scanner ID 5 Run the setmac exe and press Write Mac address to install the Ethernet MAC Mac address settings that are unique to the scanner Write Mac address Cancel Page 82 HR Colortrac Our Business is Your Image 13 3 RUNNING UTILITIES 1 Open the Ci Utilities program by double clicking on the icon on the desktop 2 Choose if using Ethernet or USB for communicating with the scanner If using Ethernet enter the IP address as given by the IT department 3 The opening screen will give the option on running a full normalisation or an auto stitch procedure With additional utilities options available 4 Power Saving timer can be adjusted to increase or reduce the time before the scanner goes to sleep when not in use Ci S
43. ive an email containing a zipped file which when unzipped provides an executable file 7 Ensuring the right scanner is connected initiate the executable file 8 The scanner is now upgraded to the selected standard Page 88 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 15 HELP DESK 15 1 EXTENDING WARRANTY 1 Open Helpdesk www colortrac helodesk com Login E Mail Address Password 2 Enter your account details Login Automatically Login New Account Forgot Password 3 Create a new ticket ry New Ticket 4 Goto the Asset Info tab enter the serial number of the scanner in the appropriate box and search When the scanner is highlighted choose that scanner Page 89 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 5 Go to the Ticket Details tab and in the request type choose Notification of erect ___ Installation Date iE p 6 Enter the serial number of the scanner ee Ser 7 Enter the installation date making sure that it is within the 3 month period since it was shipped out to your company if not the system will only take the 3 months date as the installation date an 8 Highlight Client and Tech 9 Press Save and Email Group Manager om Public Bec Save amp E Mail Save Page 90 HR Colortrac Our Business is Your Image Ci Scanner Service Manual 15 2 CREATING A HELPDESK TICKET 1 Goto Hel
44. ke sure the MAC address gives a unique address If reads only FF s please contact support colortrac com Ethernet Check List for Colortrac Software e Install the Ethernet driver latest version on the company website http www colortrac com support support_downloads htm e Enter the same company issued IP address as in the scanner e Enter the Data port value as entered in the scanner See table below for data info e Enter the Command port value as entered in the scanner See table below for data info e After entering all the information shut down and re open the software Make sure the software Ethernet settings are entered in all the Colortrac software utilities in the same way Refer to the user manual for reference to using the software utilities For further Ethernet diagnostics follow the chart on the following pages Port Settings Recommended Value ScanWorks Utilities SmartLF all in one CopySmart Page 95 ifie Colortrac Ci Scanner Service Manual Network Connection Diagnostic Scanner not Detected SYSTEM SETUP Check Scanner firmware configuration v CheckIP address set to IT Policy v Check Scanner port number set to IT Policy v Check latest firmware installed The scanner may be programmed to any IP address To prevent a conflict IT departments should specify which IP address to use Only Cat5e and Cat6 cable is suitable for Gb data rates Check scanner connec
45. le 3 Remove the M2 5 screw holding the sensor to the chassis The roller prevents direct access to the screw the Allen key will need to be at an angle Take care not to damage the roller with the allen key Page 68 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual aalis 4 When replacing the paper sensors first fit the locating pin into the corresponding chassis locating hole Then place the M2 5 screw through the paper sensor hole and screw into the threaded hole in the chassis Make sure the sensor is finger tight so as not to distort it or break it M2 5 Screw 5 Using the tweezers reinsert the sensor cable making sure it is pressed fully in and no excess wire is left out near the roller 6 Refit the Paper Tray Sub A as in Chapter 11 5 7 Close the Lid Unit making sure it s fully latched Page 69 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 9 LOWER PAPER SENSOR 12 9 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform 12 9 2 Tools e 3mm Allen Key e Tweezers 12 9 3 Associated Part Numbers e P003146 Paper Sensor part of PO03304 Paper Sensor Pack of 4 12 9 4 Procedures 1 Remove the Paper Tray Sub A as in Chapter 11 5 2 Remove the Main Roller as in Chapter 12 7 3 Remove the Sensor Cable using tweezers 4 Remo
46. ltage levels and proper termination impedance biased terminations are used at each end of the cable The termination s also permits the detection of attach and detach at each port and differentiate between high full speed and low speed devices All devices have an upstream connection Upstream and downstream connectors are not mechanically interchangeable thus eliminating illegal loopback connections at hubs The cable has four conductors a twisted signal pair of standard gauge and a power pair in a range of permitted gauges The connector is four position with shielded housing specified robustness and ease of attach detach characteristics NOTE Colortrac provides a 2m USB 2 0 cable as part of the accessories package 2m is the MAXIMUM length we recommend Any cables longer than the recommended 2m is at the customers discretion and Colortrac can not be help accountable for any failures during operation because of this Page 13 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 9 2 EXTERNAL POWER SUPPLY SN AC I P 100 240V 1 5A 50 60 Hz DC O P 19V 3 42A _ NOTE Only use the Ci scanner Power Supply Unit provided by Colortrac Ltd for operating the Ci scanner The use of alternative power sources may be dangerous and will invalidate the scanner warranty Page 14 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual
47. m Open Ended e Thin tipped serrated Page 6 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 3 OBTAINING TECHNICAL SUPPORT FROM COLORTRAC Colortrac uses an on line service desk facility called the Colortrac Global Help Desk to manage requests for technical support for the Ci scanner The URL for the Help Desk is www colortrac helodesk com All requests for support for the Ci scanner must be registered via the Help Desk By using the Help Desk Colortrac may better manage support calls to provide customers a better service For each support call the Help Desk automatically raises a ticket The ticket is the means to communicate the progress and status of the support call and other information Users may access and update ticket information through their User accounts at the Help Desk URL 3 1 CREATING AN ACCOUNT Distributors do not need to contact Colortrac to raise a Help Desk User account The Help Desk is programmed to accept new accounts that use specific email domains But Distributors who find they cannot create a User Account should contact Colortrac Technical Support 3 2 USER PROFILES We ask Users who log in for the first time to update their profile Some information we require and some we leave to the Users discretion to provide But the more complete the information provided the better Colortrac can provide support 3 3 SUBMITTING REQUESTS FOR SUPPORT To submit a request for support Users must
48. nee ee eee eh eee ne ee eee nee ee eee 10 7 3 CIS REPLACEMENT UNDER WARRANTY cccccccccccceeceeecseeeeesssseeeeeeeeeeeeeeess 10 7 4 PURCHASE OF CID aie cenattays cectneyecateinc onccmoress Ear raa an 10 Co TECHNOLOGY sepsio A E RE 11 SCANNER ACCESSORIES eee ee ee ee ee er 13 9 1 USB CABLE TYPE AAND DB i sssasasdcttasenscntsnesaates seiden aani iieii 13 9 2 EXTERNAL POWER SUPPLY ssesctscticscecdsebzesdatteestssscmestactteseasdsethoaiddbtasstacesmnetadtcatonsas 14 10 SCANNER INFORMATION csssssecssscatadsctetacsdebtnsoasdsasnescatenbidashetsesdebsesodedsshbandanentedecbebsesdastasoses 15 MOEN BKOCK DIAGRAM serinin ea aei 15 10 2 SCANNER OPERATION serseri Ere REE e Er AE EE ENEE AEAEE ES 16 10 3 SCANNER MAINTENANCE POSITION cccccccccsssssssssseseeeeeeeeeeeeeseeseaaaaaeeseeeeees 17 11 REMOVING AND REPLACING PANELLING ccccccccccceeeeeeeeeeeeeeeeeeeesaeeseeeeeeeeessaaaeeees 19 t Me TEIN Oy BR teres cee E teeta sa E E E E sa ses otiine nnenenesieeeicotanenes 19 112 RIGHT END COVER aoe cease reee EEEE EE EER 21 11 3 LID COVER EXTRUSION SUB A 20 0 ccccccccccsseseeeeeeeeeeeeeeeseeeeeeeesseeeaeeeeeeeeeeeaas 24 A POB TRA Foen A E A E E E E 28 Ves PAPER TRAY Peet ges ec sects A E Ee iai 37 12 REMOVING AND REPLACING COMPONENTS snnaaannnnnnnnnnnnnnnnnensrnnnnnnreossnnnnrrreesennnnne 41 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 1 MAIN TIMING BELT gessasececeteticesssevececetasen
49. nner lid unit 2 Open the lid unit right back 3 Hold on to the Mylar Paper Guide Sub A and pull completely off from the Lid Assembly Page 43 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 4 Peal the backing off the tape from the replacement Mylar strip Only peal it back by a few inches do not fully remove the backing tape completely 5 Position the Mylar strip to the lid assembly so the edge of the Mylar is against the ridge of the lid assembly and the end of the Mylar is level with the end of the lid assembly Lid Assembly p EE E E CIS Plate Assembly p E n E 6 Pealall the backing tape off and making sure the Mylar is hard against the ridge of the Lid Assembly stick the Mylar fully in place If the Mylar is longer that the lid cut to length Page 44 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 7 Close the Lid Unit Page 45 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 3 ROLLER SHAFT PULLEY 12 3 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform 12 3 2 Tools e Medium pozi drive screwdriver 12 3 3 Associated Part Numbers e P003319 Roller Shaft Pulley Sub A e P003151 Main Timing Belt 12 2 4 Procedures 1 Remove left end cover as in Chapter 11 1 2 Remove Main Timing Belt
50. p Desk 2 Log in using your issues details 3 Create a New Ticket 4 Choose the Request type i e the scanner model Please make sure you choose the correct type of model as this will effect the support given www colortrac helodesk com P GLOBAL SUPPORT DESK Login E Mail Address Password E Login Automatically Login New Account Forgot Password ey New Ticket di Colortrac MO O s s Meip Requert Page 91 Hi Colortrac Our Business is Your Image 5 As information is given extra boxes may appear which will go with the problem scanner Please make sure all information is given to assist with any support given Once a scanner type is given a list of assets scanners will appear at the bottom that are for your company only choose the scanner serial number that is for the scanner being reported 6 If an image problem is being reported use the attachment button to attach a scanned image to illustrate the problem 7 If a Cx40 is being reported attach a dat file 8 Once all information is given click Save This will send the ticket to Colortrac Support where it will be issued to the person best suited to answer the problem They will then add a new comment to the ticket which will be emailed to the address provided when the log in details were issued NOTE Sometimes question and suggestion will be sent to you These are done to help with the support and it is
51. place 5 Push the wire terminals back onto the contacts making sure the red wires are on one side and the black on the other USB Connector Ethernet 6 Refit the Right end cover as in Chapter 11 2 Page 73 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 11 LID POWER CUT OFF SWITCH 12 11 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform e Follow chapter 10 3 to position the scanner in the maintenance position when required 12 11 2 Tools e Medium pozi drive screwdriver 12 11 38 Associated Part Numbers e P003125 Micro Switch Sub A 12 11 4 Procedures 1 Remove the Right End Cover as in chapter 11 2 2 Remove the Cable Tray Right Sub A as described in PCB Tray chapter 11 4 3 Cut any tie wraps holding the cables together 4 Remove the P clip nearest the right hand end that is holding the cables to the chassis Page 74 Hi Colortrac Our Business is Your Image 5 Disconnect the black plug and socket going to the microswitch from the control panel 6 Rotate the scanner down as described in chapter 10 3 Scanner Maintenance Postion 7 Remove the P clip from the right end plate holding the cables Ci Scanner Service Manual Page 75 Hi Colortrac Our Business is Your Image 8 Remove the 2 x P clips holding the cable
52. r and PC has not been established consult your IT department Something is blocking connectivity to the scanner ports Consult you IT department Is the scanner now connected No Check PC to Scanner connectivity Using the Command Prompt window of the PC to check connectivity ping the scanner by typing ping lt P address gt t and select Enter Did you receive a reply to the ping Yes Using the Command Prompt window of the PC to check scanner port availability type netstat a and select Enter Are the scanner ports visible and ESTABLISHED Yes The problem is something other than network connectivity Ci Scanner Service Manual Page 97 Colortrac 3 AA asneee ueo 3 Our Business is Your Image 17 4 MAIN BOARD s Ready displayed on the Control Board Display the lid down closed position Replace or repair the microswitch At the PC operate the scanner utilities Flash memory may have become corrupt Do the utilities show sensible motor speed and stitch values the utilities Reset Flash memory renormalise and restitch Yes Ci Scanner Service Manual Main Board Diagnostic Main Board Suspected ystem does not operat properly or shows signs or display corruption Switch the scanner off and disconnect the Ethernet USB Power and Motor
53. s at the top of the end cover and hold in place Ci Scanner Service Manual Page 22 2 Colortrac e Ci Scanner Service Manual Our Business is Your Image 6 Replace the 4 x M3 CSK screws to hold the connector panel in the end cover 7 Replace the end cover on to the chassis 8 Replace the 5 x M5 Pan Head Screws and tighten Page 23 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 11 3 LID COVER EXTRUSION SUB A 11 3 1 Safety Precautions e Ensure that the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on its Colortrac stand or a stable maintenance platform 11 3 2 Tools e Medium Pozi drive screwdriver e Medium Stubby Pozi drive screwdriver 11 3 3 Associated Part Numbers e P003273 Ci40 Lid Cover Extrusion Sub A e P003525 Ci24 Lid Cover Extrusion Sub A 11 3 4 Procedure 1 Press down on the locking buttons on both ends of the scanner lid unit 2 Open the lid unit right back Page 24 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 3 Under the Mylar strip remove the 4 x M4 Pan Head Screws from the elongated hole that screws on the Lid Cover Extrusion i Sub A The second j i W adjacent screw adjusts the E S 2 a height of the lid see Mee instructions 9 11 9 11 P amp n NOTE The Mylar strip should not be removed to get to the screws While bending the
54. ssword contact support for password 5 SAFETY 5 1 SAFETY WARNINGS 5 1 1 Electrical Do NOT remove any covers from the scanner while the power is on or allow an end user to operate the scanner with ANY covers removed Engineers must exercise extreme caution while working on any scanner It is advisable to allow the scanner 5 minutes to discharge before removing covers and any of the boards The boards may hold a charge and may give a shock if touched Please observe anti static precaution when handling any electrical boards from the scanner 5 1 2 Mechanical The mechanism that operates the lid and the paper handling assembly can trap fingers when closing Please handle with care 5 1 3 Weight Because the weight of the scanner is approximately 24Kg 2 people are required to lift the scanner 5 1 4 Rotating Rollers The scanner operates a roller to move the image across the scanner These rollers may grip ties and any other similar articles of clothing as well as long hair if put near the rollers during operation 5 2 EMC TESTING The SmartLF model conforms to EMC and FCC Part B EMC testing is carried out to ensure the Ci scanner does not emit signals that can interfere with other devices and that no external interference signals will interfere with it Page 8 HR Colortrac Our Business is Your Image Ci Scanner Service Manual 6 SCANNER CAUTIONS gt gt Do Have 2 people to lift the scanner Keep the pack
55. tcesnpetscatatdeeesdavedicetanestuasavedgeesedictebietoddcoteeares 41 12 2 MYLAR PAPER GUIDE SUB A Qu ceceeccecccccsescesceescesceeesrsesecasseeseessarteseeaeeenteeenneees 43 12 3 ROLLER SHAFT PULLEY u0 cece cececesceccecccesceceseececeseeseeseeesaeseresaesarseesnesenesaeeaneeees 46 12 4 CONTROL BOARD siccetzeccesevesccecesetecetateecdeccdieavecisttarwextdbecebststadecadinataubskivoecadtbecetetebete 49 12 5 MAIN BOARD uu cecceccecesseeseescesccesceesceeseceeeesassesscaeseeseaesarteeecausereesevarsereeaesenteeeenneanss 52 12 6 CIS PLATE ASSEMBLY cceccecccessesccescesceeecessesseasserseeecarseseeaeseseeesareesesaeventeeenneeess 55 12 7 MAIN ROLLER ooo cee eececccescesceeccesceeeceecceceeceeserecaeseeseeesaeseessaeseseeesarsesesaeeerteneenreaess 65 12 8 UPPER PAPER SENSORS cccceccesccescescesscescesceessesseeesarsesecaesrseessarseseeaevereeeenneeess 68 12 9 LOWER PAPER SENSOR ccccessesseessesceseeeseesceeesesesecarsesecaesrsesesarseseeaeeereeeenneeess 70 12 10 POWER SWITCH o ecceceeccececesccesceseceeceseeeecaeserecaeseeseaesaeseecaesrseeetarsesesaesenteeeeneess 72 12 11 LID POWER CUT OFF SWITCH eceececccccescesceesesceeecesseseeaeseesesesarseseearenreeseenneeees 74 13 UTILITIES PROGRAMS Quo eccececcceecescesceescesceeeceecesscaeseesceesaesesscaeseeseeesaeseseaesereeaevaneesseaneanees 81 13 1 INSTALLATION uu cceccececccescesceccesceseceesessceesaeserscaeseeseeesaesesecaesaeseaesarsereseesereeeeeaneeess
56. therwise stated Some images may alternatively show the Ci24 but photos are for reference only and indicate the Ci scanners generally e Some photos in this manual were taken during pre production of the Ci scanner and some colours background design shown may vary from the actual scanner however the instructions are still correct and should be followed as described Page 9 sige Colortrac Our Business is Your Image Ci Scanner Service Manual 7 WARRANTY Each LF Scanner starts its warranty period when first shipped from Colortrac to the purchasing Distributor Non consumable parts that fail within the warranty period without inappropriate influence or action will be replaced free of charge Distributors are required to identify faulty parts To help identify faults quickly it is recommended that Distributors hold spare parts Parts that are replaced under warranty must be returned to Colortrac using the address at the front of this manual When a Distributor requests a warranty replacement Colortrac Technical Support will issue them an RMA reference number The warranty replacement is dispatched once Colortrac receives the defective part In exceptional cases Colortrac may agree to send a warranty replacement before the defective part has been received 7 1 WARRANTY PERIOD When applicable a Distributor may request up to a maximum 3 mouth deferment of the start of a scanner s warranty period from the date it is deli
57. through from the Main Board compartment 9 Remove the extended circlip from the CIS bracket pin by pulling with pliers until the clip comes off It may be necessary to hold down the CIS Plate to prevent that moving while pulling on the circlip Ci Scanner Service Manual Page 57 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 10 Push the bracket pin out through the bearing and bracket allowing the arm to drop free from the CIS Plate Assembly 11 Use pliers to remove the bracket pin from the assembly 12 Repeat instructions 8 10 for all the bracket pins 13 Pull the back of the CIS Plate Assembly and lift it up and away from the Lid Unit remembering that the cables are still attached so do NOT remove the CIS Plate as this point Gently pull all the ribbon camera cables away from the lid unit These cables are stuck down with doubles sided tape Page 58 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 14 Lift the complete CIS Plate Assembly from the Scanner 14 If an individual CIS is to be removed and replaced remove the 4 x Hex Head Locating pins as ifa screw holding the CIS in and remove the CIS with the cable from the front of the Plate Assembly 15 If only the CIS cable is to be replaced it is recommended taking the CIS out of the Plate Assembly as shown previously Gently pull the locking plate out to release the cable
58. tivity y Check Cat5e Cat6 cable used v Check green light on port of connected switch y Check USB cable not connected If a USB cable connects the scanner and PC irrespective of how they are configured LAN connectivity will not work Check network setup y Check scanner connected to Gbit Switch Hub y Fix scanner IP address to MAC address as DHCP server The connection from the scanner to the hub switch must transfer data at Gbit 100Mb connectivity will not work However connectivity from the hub switch to the PC may be less that Gbit The scanner communicates with its controlling PC using the TCP protocol The PC sends command information to scanner port 17236 and data to scanner port 17237 Configure firewalls to pass data v Configure PC firewall to accept TCP protocol v Configure network firewall to permit By default the scanner is set TCP protocol to ports 17236 7 to use ports 17236 and 17237 Should these be changed to new port numbers firewalls should be changed accordingly Check PC Setup Check PC installed with latest version of software Check scanner IP address set to IT Policy Check scanner port addresses set to IT Policy Check USB cable not connected SYSTEM RECYCLE Switch the power to the scanner off then back on Close the software application on the PC and restart it Page 96 Colortrac Our Business is Your Image The connectivity between the scanne
59. ustment screws and tighten the holding screws Holding Adjustment Screw Screw Page 27 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 11 4 PCB TRAY 11 4 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform e Use 2 persons to lift the scanner and rotate the scanner 11 4 2 Tools Medium Pozi drive screwdriver 11 4 3 Associated Part Numbers e P003322 Ci40 PCB Tray Sub A e P003329 Ci40 Cable Tray Right Sub A e P003505 Ci24 PCB Tray Sub A 11 4 4 Procedure 1 Ensure the scanner is positioned on its stand using the maintenance position as described in chapter 10 3 Scanner Maintenance Position For Ci40 follow instruction 2 17 instruction 26 For Ci24 follow instructions 18 26 Ci40 2 Remove 6 x M3 Pan Head Screws from the Cable Tray Right Sub A Page 28 Hie Colortrac Our Business is Your Image 3 Pull the Cable Tray Right Sub A away from the chassis 4 Remove the 4 x M3 pan head screws from the PCB Tray covering the Main Board NOTE The bottom right hand corner screw acts as an earth point 5 Disconnect the Ethernet connection to the board to allow the PCB Tray to come off Ci Scanner Service Manual Page 29 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 6 Disconnect the USB connection to the board to allo
60. ve the media as the problem been resolved Normal operation a problem sti exists seek assistence Ci Scanner Service Manual Replace the Main Board with a spare Has the problem been resolved Replace the Main Board No Y Seek assistance Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 18 FEATURES NOT INCLUDED The following information is not included in this Manual e Parts Prices please see Colortrac Technical Support Site e Parts Weights and Dimensions e Reliability Data Page 101
61. ve the M2 5 screw holding the sensor to the chassis Page 70 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual T M2 5 Screw 1 5 When replacing the paper sensors first fit the locating pin into the corresponding chassis locating hole Then place the M2 5 screw through the paper sensor hole and screw into the threaded hole in the chassis Make sure the sensor Is finger tight so as not to distort it or break it Locating pin 6 Refit the Main Roller as in Chapter 12 7 7 Refit the Paper Tray Sub A as in Chapter 11 5 Page 71 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 12 10 POWER SWITCH 12 10 1 Safety Precautions e Ensure the power is completely disconnected from the scanner unit e Ensure the scanner is positioned on a stable maintenance platform 12 10 2 Tools e Medium pozi drive screwdriver 12 10 38 Associated Part Numbers e P003130 Power Switch 12 10 4 Procedures 1 Remove the Right end cover as in Chapter 11 2 2 Pull the connectors from the contacts on the power switch 3 Press the locking tags at either end of the switch and push the switch out through the hole in the bracket Page 72 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 4 Press the replacement switch back through the hole in the bracket making sure the on indicator 1 is at the top Press firmly to ensure it is locked properly in
62. vered to the carrier at Colortrac to coincide with its installation date The deferment can be obtained by logging on to the Colortrac Help Desk and selecting Notification of Installation Date see Chapter 15 1 On how to extend warranty 7 2 CONSUMABLES Parts that wear according to operator usage are deemed consumables and not replaced under warranty Consumables can be purchased from Colortrac Those Ci scanner parts considered to be consumables are e CIS Subject to the provisions below e Mylar Paper Guide Strip e Normalisation Target e Auto Stitch target 7 3 CIS REPLACEMENT UNDER WARRANTY A CIS will be considered a consumable and subject to replacement at the Distributor s expense if it becomes inoperable due to wear and tear or damage to the glass front as a result of customer use However CIS will be replaced under warranty if it becomes inoperable due to electronic failure within the warranty period 7 4 PURCHASE OF CIS There are 3 methods for purchasing Ci CIS normal purchase glass replacement and refurbished Normal Purchase Distributors who wish to purchase CIS as spares or for similar reasons will be purchase them at the list price Glass Replacement Distributors who wish to take advantage of our glass replacement scheme will purchase CIS at list price return to Colortrac the scratched glass CIS and be reimbursed to the discounted rate Refurbished CIS that have been
63. w the PCB Tray to come off 7 Disconnect the inline connector of the mains cable NOTE These cables go through the cover with suppressors the wires are hard soldered on and can be easily broken off and so great care is needed when handling this cable A soldering iron is required to change the suppressors so it is recommended the PCB Tray is replaced should these break in the field 8 Pull out the PCB Tray and lower enough to be able to reach the mains connector to the board without putting strain on the cable Page 30 Hi Colortrac Our Business is Your Image Ci Scanner Service Manual 9 Disconnect the mains plug from the Main Board and remove the PCB Tray 10 To refit the PCB Tray hold the PCB Tray up in position reconnect the main connector onto the main board making sure it latches in place 11 Refit the PCB Tray by making sure that all the fitted cables are out of the way of any edges of the cover Feed the large ribbon cable into the slot at the top of the PCB Tray and make sure the bottom of the PCB Tray does not damage the CIS ribbon ig Kine A Page 31 Hi Colortrac Our Business is Your Image 12 Replace the 4 x M3 pan head screw to hold the cover on remembering to fit the earth lead to the bottom right hand screw 13 Reconnect the mains cable together making sure the latch locks in place 14 Reconnect the Ethernet connector making sure it latches in place

SmartLF Ci40 Service Manual

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