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1. We recommend to use this option and run the scanning optimization process by pressing the Optimize scanning now button 5 2 Product Registration AVG 9 Free does not necessarily require registration However it is recommended to register so that you can use the discussion forum of AVG 9 Free or rather in case you want to ask a question or react to one For reading only the forum is accessible without registration To register fill in the online registration form on the Register tab of the discussion forum Then you will receive the activation code via email sent to the provided e mail address and you can log in to the forum 5 3 Access to User Interface The AVG Free User Interface is accessible in several ways e double click the AVG icon on the system tray AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 23 WW WAN A e double click the AVG icon on the desktop e from the menu Start Programs AVG Free 9 0 AVG Free User Interface 5 4 Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG 9 Free installation For this reason you should run Scan of the whole computer to make sure there are no infections on your PC For instructions on running a Scan of the whole computer please consult the chapter AVG Scanning 5 5 Eicar Test To confirm that AVG 9 Free has been installed correctly you can perform the EICA
2. page is safe page is somewhat suspicious p page containing links to positively dangerous pages x page contains active threats page is not accessible and so could not be scanned Mark the respective option to confirm you want to be informed about this specific threat level However display of the red mark assigned to AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 57 ME Le e v riv 5 pages containing active and dangerous threats cannot be switched off Again it is recommended to keep the default configuration set by the program vendor unless you have a real reason to change it e Advanced Options Wave Security Toolbar Options Toolbar Options MM AVG General Advanced Options Security Select the search engine you would like to use Please restart browser for changes to take effect Advanced Options Default search engine Yahoo el You can change these options at any time Set and keep Yahoo as the search provider for Address bar Let AVG make suggestion on browser navigation errors 404 DNS C Set and keep Yahoo as the default search provider Please restart browser for changes to take effect Re display the AVG Security Toolbar when hidden weekly amp Help OK Cancel On the Advanced Options tab first select what search engine you want to use as default you have the choice of Yahoo Baidu WebHledani and
3. AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 100 Manual configuration If you select manual configuration check the Manual option to activate the respective dialog section you have to specify the following items e Server specify the server s IP address or the name of the server e Port specify the number of the port that enables Internet access by default this number is set to 3128 but can be set differently if you are not sure contact your network administrator The proxy server can also have configured specific rules for each user If your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server Automatic configuration If you select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from e From browser the configuration will be read from your default internet browser e From script the configuration will be read from a downloaded script with the function returning the proxy address e Autodetect the configuration will be detected automatically directly from the proxy server AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 101 8 11 2 Dial up Advanced AVG Settings EJ Appearance E Sounds Update settings Dial
4. File Components History Tools Help AVG You are protected Anti Virus Iv Skier ae Free Edition Scan for threats Scan whole computer Q Computer scanner Click here to start this scan Change scan settings for Scan whole computer Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders Schedule scans Manage Scheduled Scans OG Click here to manage scheduled scans Scan history View Virus Vault The AVG scanning interface is accessible via the Computer Scanner quick link Click this link to switch to the Scan for threats dialog In this dialog you will find the following e overview of predefined scans two types of scans defined by the software vendor are ready to be used immediately on demand or scheduled o Scan whole computer o Scan specific files or folders e Schedule scans section within your AVG 9 Free you are not allowed to add new scan schedules neither delete the only predefined scan Therefore this section only allows you to edit settings of your scheduled scan However extended options for scan scheduling are available in AVG full version www avg com AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 105 Control buttons Control buttons available within the testing interface are the following e Scan history displays the Scan results overview dialog with the entire history
5. Free Edition Scan is running File Result Infection G Scan whole computer Objects scanned 34 Threats found D Currently scanning Processes Current object C AWINDOWS system32 comdlg32 dll Additional scan settings mn Scan configuration editing You have the option of editing the predefined default settings of the Scan of the whole computer Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog It is recommended to keep to the default settings unless you have a valid reason to change them AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 107 File Components History Tools Help AVG Anti Virus Free Edition rograms and Spyware threats Scan for Tracking Cookies Scan inside archives E Use Heuristics E Scan system environment Q Computer scanner Additional scan settings Scan process priority l Automatic scan can reports e Save the current settings Start scan Cancel e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed By default most of the parameters are switched on and these will be used automatically during scanning e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Define fil
6. SS A spyware that secretly gathers information from your computer or adware that generates nti Spyware S unwanted advertisements on your computer To stay fully protected always make sure you keep Q Computer scanner the Anti Spyware component up to date Anti Spyware component is active Spyware definitions 144268 Latest database update 1 listopadu 2009 20 39 Database version 270 14 44 2475 The Anti Spyware component s interface provides a brief overview on the component s functionality information on the component s current status Anti Spyware component is active and some Anti Spyware statistics e Spyware definitions number provides the count of spyware samples defined in the latest spyware database version e Latest database update specifies when and at what time the spyware database was updated e Database version defines the number of the latest spyware database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface components overview Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the syste
7. e COMP Scan whole computer e HEUR Use heuristic analyse AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 116 e EXCLUDE Exclude path or files from scan e Command file file name e EXT Scan these extensions for example EXT EXE DLL e NOEXT Do not scan these extensions for example NOEXT JPG e ARC Scan archives e CLEAN Clean automatically e TRASH Move infected files to the Virus Vault e QT Quick test e MACROW Report macros e PWDW Report password protected files e IGNLOCKED Ignore locked files e REPORT Report to file file name e REPAPPEND Append to the report file e REPOK Report uninfected files as OK e NOBREAK Do not allow CTRL BREAK to abort e BOOT Enable MBR BOOT check e PROC Scan active processes e PUP Report Potentially unwanted programs e REG Scan registry e COO Scan cookies e Display help on this topic e HELP Display help on this topic e PRIORITY Set scan priority Low Auto High see Advanced AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 117 settings Scans e SHUTDOWN Shutdown computer upon scan completion e FORCESHUTDOWN Force computer shutdown upon scan completion e ADS Scan Alternate Data Streams NTFS only 9 5 Scan Scheduling With AVG 9 Free you can run scanning on demand for instance when you suspect an infection has been dragged to your computer or based on a scheduled plan It is highly
8. it will be provided in this column e Date of storage date and time the suspected file was detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface e Restore removes the infected file back to its original location on your disk e Restore As in case you decide to move the detected infectious object from the Virus Vault to a selected folder use this button The suspicious and detected object will be saved with its original name If the original name is not known the standard name will be used e Delete removes the infected file from the Virus Vault completely e Empty Vault removes all Virus Vault content completely AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 138 Ss ray SJ v i 10 AVG Updates Keeping your AVG up to date is crucial to ensure that all newly discovered viruses will be detected as soon as possible Since AVG updates are not released according to any fixed schedule but rather in reaction to amount and severity of new threats it is recommended to check for new updates at least once a day Checking every 4 hours will guarantee that your AVG Virus base is kept up to date also during the day 10 1 Update Levels AVG offers two update levels to select from e Definitions update contains changes necessary for reliable anti virus anti spam and anti malware protection Typically it does not i
9. AVG 9 Free is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG configuration Changes to settings should only be performed by an experienced user Some minor editing of AVG Free components settings is accessible directly from the specific component user interface If you feel you need to change the AVG 9 Free configuration to better suit your your needs go to AVG Advanced Settings select the system menu item Tools Advanced settings and edit the AVG 9 Free configuration in the newly opened AVG Advanced Settings dialog AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 25 S AVG 6 AVG User Interface AVG 9 Free open with the main window File Components History Tools Help AVG You are Anti Virus M Al seant Free Edition Security components and status overview O Overview Anti Virus Anti Spyware LinkScanner Computer scanner Active gr Active Gr Active E mail Scanner License Resident Shield Active E Active Active O a Update Manager LY 1 G Active Description of selected component Selected component description no component selected right now X Show notification The main window is divided into several sections e System Menu top system line in the window is the standard navigation that allows you to access all AVG components services an
10. My H File a N ISvn Checkout File my FTortoiseSvn gt File y Wadd to archive in Badd to Altova rar ym File compress and email E Loti KB T E totu Compress to Altova rar and email cD Winzip D Scan with AVG Send To gt Cut Copy Paste Create Shortcut Delete Rename Properties e Within Windows Explorer highlight the file or folder you want to check e Right click your mouse over the object to open the context menu e Select the Scan with AVG option to have the file scanned with AVG 9 4 Command Line Scanning Within AVG 9 Free there is the option of running the scan from the command line You can use this option for instance on servers or when creating a batch script to be launched automatically after the computer boot From the command line you can launch the scanning with most parameters as offered in AVG graphical user interface To launch AVG scan from the command line run the following command within the folder where AVG is installed e avgscanx for 32 bits OS e avgscana for 64 bits OS Syntax of the command The syntax of the command follows AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 115 e avgscanx parameter e g avgscanx comp for scanning the whole computer e avgscanx parameter parameter with multiple parameters these should be lined in a row and separated by a space and a slash character e if a parameters requires spe
11. Virus database version 270 14 44 2475 Next scheduled update 2 listopadu 2009 17 20 For more detailed settings please select Tools Advanced settings from the system menu Update Manager settings Ata specific time interval Every c Every day el 17 00 SE Show notification The Update Manager s interface displays information about the component s functionality and its current status Update manager is active and provides the relevant statistical data e Latest update specifies when and at what time the database was updated e Virus database version defines the number of the latest virus database version and this number increases with every virus base update e Next scheduled update specifies when and at what time the database is scheduled to be updated again Basic component configuration In the bottom part of the dialog you can find the Update Manager settings section where you can perform some changes to the rules of the update process launch You can define whether you wish the update files to be downloaded automatically Start automatic updates or just on demand By default the Start automatic updates option is switched on and we recommend to keep it that way Regular download of the latest update files is crucial for proper functionality of any security software AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 52 Further you can defi
12. 7 1 Update Manager Principles No security software can guarantee true protection from various types of threats unless it is regularly updated Virus writers are always looking for new flaws that they can exploit in both software and operating systems New viruses new malware new hacking attacks appear daily For this reason software vendors are continually issuing updates and security patches to fix any security holes that are discovered It is crucial to update your AVG regularly The Update Manager helps you to control regular updating Within this component you can schedule automatic downloads of update files either from the Internet or the local network Essential virus definition updates should be daily if possible Less urgent program updates can be weekly Note Please pay attention to the AVG Updates chapter for more information on update types and levels AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 51 7 7 2 Update Manager Interface EI AVG Anti Virus Free File Components History Tools Help AVG You are protected Anti Virus D Al security Free Edition Update Manager Component Update Manager manages automatic AVG updates from the Internet or a local network Updating your AVG is vital if you want to preserve maximum protection against viruses OE Overview ec g Update Manager OY rj Update Manager component is active Latest update 2 listopadu 2009 9 59
13. 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 65 days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored 8 5 PUP Exceptions AVG 9 Free is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system In some cases the user may wish to keep certain unwanted programs on the computer programs that were installed on purpose Some programs especially free ones include adware Such adware might be detected and reported by AVG as a potentially unwanted program If you wish to keep such a program on your computer you can define it as a potentially unwanted program exception aj Advanced AVG Settings og Appearance Sounds Potentially Unwanted Programs Exceptions Ignore faulty conditions Fie FilePath Checksum Anti Spam Web Shield EJ LinkScanner E iQ Scans amp l Schedules E E mail Scanner Resident Shield FE Anti Rootkit E Update Remove Add exception Default The Potentially Unwanted Programs Exceptions dialog displays a list of already defined and currently valid exceptions from potentially unwanted programs You can edit the list delete existing items or add new exceptions The following information can be found in the list for every single exception e File provides the name of the respective application AVG
14. AVG Technologies CZ s r o All rights reserved a rav e di el Detailed scan result information Property name Property value Object name CAKLARA DOKUMENTACE TEST VIRUS ADWARE adware adwa Detection name Adware Generic ZG lt gt Previous Next Close In this dialog you can find information on the location of the detected infectious object Property name Using the Previous Next buttons you can view information on specific findings Use the Close button to leave this dialog e Remove selected infections use the button to move the selected finding to the Virus Vault e Remove all unhealed infections this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and returns to the Scan results overview dialog 9 7 4 Warnings Tab The Warnings tab displays information on suspected objects typically files detected during scanning When detected by the Resident Shield these files are blocked from being accessed Typical examples of this kind of findings are hidden files cookies suspicious registry keys password protected documents or archives etc Such files do not present any direct threat to your computer or security Information about these files is generally useful in case there is an adware or spyware detected on your computer If there are only Warnings detected by an AVG test no act
15. COMPUTER O Fixed host Additional settings Local port used in e mail client Use APOP when available Connection E mail client POP3 server settings Original E mail client POP3 server activation Regular Activate this server and use it for receiving e mail In this dialog opened via Servers POP3 you can set up a new E mail Scanner server using the POP3 protocol for incoming mail e POP3 Server Name type in the name of the server or keep the AutoPOP3 default name e Type of login defines the method for determining the mail server used for incoming mail o Automatic Login will be carried out automatically according to your e mail client settings o USER COMPUTER the simplest and the most frequently used method for determining the destination mail server is the proxy method To use this method specify the name or address or also the port as part of the login user name for the given mail server separating them with the AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 90 character For example for the account user on the server pop acme com and the port 8200 you would use userl pop acme com 8200 for the login name O Fixed host In this case the program will always use the server specified here Please specify the address or name of your mail server The login name remains unchanged For a name you may use a domain name for example pop acme com as we
16. Copyright AVG Technologies CZ s r o All rights reserved 139 al geng Be AV can view the process progressing in its graphical representation as well as in an overview of relevant statistic parameters update file size received data download speed elapsed time Note Before the AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore Recommended to experienced users only AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 140 11 Event History a History EE virus vault Event date and time WA3 11 2008 11 50 58 amp 7 3 11 2008 11 50 04 WA3 11 2008 8 34 27 WA3 11 2008 8 34 01 WA3 11 2008 7 51 35 wWA3 11 2008 7 51 02 wWA3 11 2008 3 50 24 wA3 11 2008 3 50 01 Q 3 11 2008 1 08 36 wWA2 11 2008 23 53 06 wWA2 11 2008 23 51 26 Q 2 11 2008 23 00 00 wWA2 11 2008 19 50 23 wWA2 11 2008 19 50 01 wWA2 11 2008 15 53 01 wWA2 11 2008 15 51 02 el NT AUTHORITYVISYSTEM NT AUTHORITYISYSTEM NT AUTHORITYISYSTEM NT AUTHORITYISYSTEM NT AUTHORITYISYSTEM NT AUTHORITYI SYSTEM NT AUTHORITY SYSTEM NT AUTHORITYISYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORIT
17. Ignore Faulty Conditions In the Ignore faulty components conditions dialog you can tick those components that you do not want to get informed about e a Advanced AVG Settings leg 15 Appearance EJ Ignore faulty components conditions Error or warming status of the selected components will be ignored B Virus Vault E PUP Exceptions E LinkScanner iQ Scans ie Schedules Eos E mail Scanner OD Anti Spyware Resident Shield AntiVirus 25 Update Fi E mail Scanner O License C LinkScanner C Resident Shield Update Manager a Default Cancel App By default no component is selected in this list It means that if any component get to an error status you will be informed about it immediately via e system tray icon while all parts of AVG are working properly the icon is displayed in four colors however if an error occurs the icon appears with a yellow exclamation mark e text description of the existing problem in the Security Status Info section of the AVG main window There might be a situation that for some reason you need to switch a component off temporarily this is not recommended you should try to keep all components permanently on and in default configuration but it may be happen In that case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately i
18. Scan results dialog if a virus infection was sections providing the following detected during scanning The tab is divided into three information e File full path to the original location of the infected object e Infections name of the detected virus for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the infected object that was detected during scanning AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information should be taken as a warning only o Reboot is required to finish the action the infected object c
19. User Interface allow you to immediately access the most important and most frequently used AVG features Overview O Q Computer scanner Update now e Overview use this link to switch from any currently opened AVG interface to the default one with an overview of all installed components see chapter Components Overview gt gt e Computer scanner use this link to open the AVG scanning interface where you can run tests directly schedule scans or edit their parameters see AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 30 S if SPAN A chapter AVG Tests gt gt e Update now this link open the updating interface and launches the AVG update process immediately see chapter AVG Updates gt gt These links are accessible from the user interface at all times Once you use a quick link to run a specific process the GUI will switch to a new dialog but the quick links are still available 6 4 Components Overview The Components Overview section is located in the central part of the AVG User Interface The section is divided into two parts e Overview of all installed components consisting of a panel with the component s icon and the information of whether the respective component is active or inactive AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 31 e Description of a selected component Within the AVG 9 Free the Components Overview section contains
20. a summary based on the corresponding parameters specified in this dialog and other related dialogs e E mail client POP3 server activation check uncheck this item to activate or deactivate the specified POP3 server AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 91 S AVG aij Advanced AVG Settings EJ Appearance Sounds Ignore faulty conditions E E Identity Protection Virus Vault Relay Host PUP Exceptions Automatic a E Anti Spam O Fixed host Web Shield 15 LinkScanner i Scans Additional settings amp Lo Schedules 5 E mail Scanner SMTP Server Name Local port used in e mail client Queue processing BR Automatic EJ Mail Filtering O Manual EJ Logs and Results Connection i Servers Regular iv fi POP3 Administrative server fik AutoPOP3 10110 Send administrative messages to server port AutoPOP3 10110 x E mail client SMTP server settings Resident Shield Anti Rootkit vz Update Original E mail client SMTP server activation Activate this server and use it for sending e mail Default In this dialog opened via Servers SMTP you can set up a new E mail Scanner server using the SMTP protocol for outgoing mail e SMTP Server Name type in the name of the server or keep the AutoSMTP default name e Relay Host defines the method for determining the mail server used for outgoing mail o Auto
21. activity on the web AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 68 TE Alf TAVU 8 7 Scans The advanced scan settings is divided into three categories referring to specific scan types as defined by the software vendor e Scan Whole Computer standard predefined scan of the entire computer e Shell Extension Scan specific scanning of a selected object directly from the Windows Explorer environment e Scan Specific Files or Folders standard predefined scan of selected areas of your computer e Removable Device Scan specific scanning of removable devices attached to your computer AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 69 8 7 1 Scan Whole Computer The Scan whole computer option allows you to edit parameters of one of the scans predefined by the software vendor Scan of the whole computer a Advanced AVG Settings oles Appearance Sounds Scan settings Ignore faulty conditions Virus Vault PUP Exceptions Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats Scan for Tracking Cookies LinkScanner iQ Scans iQ Scan whole computer iQ Shell extension scan iQ Scan specific files or folders Il Removable device scan amp l Schedules f E mail Scanner ZC Resident Shield a f Update O All file types 7 Scan settings Scan inside archives Use He
22. error status occurrence via a pop up window opened from the AVG system tray icon Scheduled scan was started 7 Ce dy 10 38 The System Tray Icon can also be used as a quick link to access the AVG main window at any time double click on the icon By right click on the System Tray Icon you open a brief context menu with the following options e Open AVG User Interface click to open the AVG User Interface e Update launches an immediate update AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 33 r v sv vare 7 AVG Components 7 1 Anti Virus 7 1 1 Anti Virus Principles The antivirus software s scanning engine scans all files and file activity opening closing files etc for known viruses Any detected virus will be blocked from taking any action and will then be cleaned or quarantined Most antivirus software also uses heuristic scanning where files are scanned for typical virus characteristics so called viral signatures This means that the antivirus scanner can detect a new unknown virus if the new virus contains some typical characteristics of existing viruses The important feature of antivirus protection is that no known virus can run on the computer Where just a single technology might fall short of detecting or identifying a virus Anti Virus combines several technologies to ensure that your computer is protected from viruses e Scanning searching for characte
23. logged AVG 9 Free actions 6 1 4 Tools e Scan computer switches to the AVG scanning interface and launches a scan of the whole computer e Scan selected folder switches to the AVG scanning interface and allows you to define within the tree structure of your computer which files and folders should be scanned e Scan file allows you to run an on demand test over a single file selected from the tree structure of your disk e Update automatically launches the update process of AVG 9 Free e Update from directory runs the update process from the update files located in a specified folder on your local disk However this option is only recommended as an emergency e g in situations where there is no connection to the Internet for example your computer is infected and disconnected from the Internet your computer is connected to a network with no access to the Internet etc In the newly opened window select the folder where you have previously placed the update file and launch the update process e Advanced settings opens the AVG advanced settings dialog where you can edit the AVG 9 Free configuration Generally it is recommended to keep the default settings of the application as defined by the software vendor AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 28 6 1 5 Help Contents opens the AVG help files Get Help Online opens the AVG website http www avg com at the customer supp
24. of scanning e View Virus Vault opens a new window with the Virus Vault a space where detected infections are quarantined 9 2 Predefined Scans One of the main features of AVG 9 Free is on demand scanning On demand tests are designed to scan various parts of your computer whenever suspicion of possible virus infection arises Anyway it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer In the AVG 9 Free you will find two types of scanning predefined by the software vendor 9 2 1 Scan Whole Computer Scan whole computer scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives of your computer will detect and heal any virus found or remove the detected infection to the Virus Vault Scanning of the whole of your computer should be scheduled on a workstation at least once a week Scan launch The Scan of a whole computer can be launched directly from the scanning interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scanning will start immediately within the Scan is running dialog see screenshot The scanning can be temporarily interrupted Pause or canceled Stop if needed AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 106 SANG File Components History Tools Help AVG Anti Virus lv
25. setupru Ins checking state Having confirmed the license agreement you will be redirected to the Checking System Status dialog This dialog does not require any intervention your system is being checked before the AVG installation can start Please wait until the process has finished then continue automatically to the following dialog AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 15 4 5 Select Installation Type e AVG Free 9 0 build 656 9 7 2009 Select Installation Type Custom Installation Choose this option if you want to change some of the standard configuration attributes This option is recommended for well experienced users The Select Installation Type dialog offers the choice of two installation options standard and custom installation For most users it is highly recommended to keep to the standard installation that installs AVG in fully automatic mode with settings predefined by the program vendor This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the possibility to do so directly in the AVG application Custom installation should only be used by experienced users who have a valid reason to install AVG with non standard settings E g to fit specific system requirements 4 6 Activate your AVG License In the Activate you
26. switches you back to the default AVG user interface components overview 7 4 License Anti Virus Free Eile Components History Tools Help AVG s n FE You are protected All security 25 License Component The License Component manages your current license status L License D License component is active The installed product is AVG Anti Virus Free License number VFREE VOKMC ESVUW EWOVA UUSSL FEWS License type Free Number of seats 1 License actions Buy now Register In the Licence component interface you will find a brief text describing the component s functionality information on its current status License component is active and the following information e License number provides the exact form of your license number e License type specifies the product type installed e Number of seats how many workstations on which you are entitled to install AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 42 your AVG 9 Free Free products are intended for non commercial and home use only and are valid for one license only Control buttons e Buy now opens the AVG website http www avg com at the online store where you can purchase the full version of a selected AVG product e Register opens AVG Free website http free avg com at the registration page where you can register to get the full access to a new
27. the scanning press the Start scan button the scanning process itself is basically identical to the scan of a whole computer AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 110 File Components History Tools Help AVG Se You are Anti Virus M Al ae i Free Edition Q Computer scanner Select specific files or folders for scanning 8 f amp s Desktop E My Computer oO eg as ao CH e0 bs E My Network Places a Special locations D Local hard drives o Program Files O GJ My Documents folder O Gj Shared Documents O el Windows folder eo Other Automatic scan Start scan Scan configuration editing You have the option of editing the predefined default settings of the Scan of specific files or folders Press the Change scan settings link to get to the Change scan settings for Scan of specific files or folders dialog It is recommended to keep to the default settings unless you have a valid reason to change them AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved File Components History Tools Help AVG Anti Virus Free Edition rograms and Spyware threats Q Computer scanner O Scan for Tracking Cookies E Scan inside archives E Use Heuristics Scan system environment Additional scan settings Scan process priority Automatic scan its Save the current settings
28. up connection 15 Ignore faulty conditions Use dial up connections E Virus Vault Automatically open this connection E PUP Exceptions Ask before connection LinkScanner iQ Scans cl Schedules ZC E mail Scanner Resident Shield 6 EJ Update EJ Close dial up connection when finished All parameters optionally defined in the Update settings Dial Up connection dialog refer to the dial up connection to the Internet The dialog s fields are inactive until you check the Use dial up connections option that activates the fields Specify whether you want to connect to the Internet automatically Automatically open this connection or you wish to confirm the connection manually every time Ask before connection For automatic connection you should further select whether the connection should be closed after the update is finished Close dial up connection when finished AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 102 S AVG 8 11 3 URL EJ Appearance E Sounds Update settings URL Ignore faulty conditions Name URL Virus Vault 7 free update server http guru avg com softw Y0free update IE PUP Exceptions backup free update server _http bguru avg cz softw 90free update E LinkScanner Move up Move down E Manage The URL dialog offers a list of Internet addresses from which the update files can be downloaded In this f
29. vare E EE EE 27 6 1 2 Components En 27 6 1 3 History En 27 ELA SET EEE 27 6 1 5 Help 27 6 2 Security Status Info ee EE ENEE ENEE REENEN EEN ENEE ENEE 29 6 3 Quick LINKS EE 30 6 4 Components OVerview ee EE EE ENEE ENEE REENEN EEN ENEE ENN 31 6 5 Statistics sarte been een 32 6 6 System Tray ICOM eene 33 AVG Components xxrxnnnnnnnnnnnnnnnnnnnnennnnnnnnnenevnnvnnnnnennennnnnnunennevnnnnnnnnvunnunnnnnnnnnnnenn 34 FANGE Eben he ener breene and 34 7 1 1 Anti Virus Principles EE 34 7 1 2 Anti Virus Interface xr0r0rnnrrnnnnsrarnan renser enn nnnrnurnurnnnnsnsnnnnnnnnnannene 34 7 2 Anti SpyWware EE 36 7 2 1 Anti Spyware Principles EE 36 7 2 2 Anti Spyware Interface EE 36 73 ks ein EE EE ETR MN nae EEN 38 7 3 1 E mail Scanner Principles En 38 7 3 2 E mail Scanner Interface arrene 38 7 3 3 E mail Scanner Detection e 38 TA LICENSE ve ek 42 7 S5 Link ET EE 43 7 5 1 Link Scanner Principles EE 43 7 5 2 Link Scanner EE 43 7 5 3 AVG Search Shielq ccccce ete e teen eee e teen nnn EEA EEE E EAE EE DEAE DEEDS annan anna EEDA DEEDES EEE EES 43 7 5 4 AVG Active Surf Shiel cere cte et eet e eee een n nnn EDAD ADEA DEDEDE ADEE EEE ED EEDA DEEDES ESSE BEES 43 7 6 Resident Shield EE 46 7 6 1 Resident Shield Principles EE 46 7 6 2 Resident Shield Interface e 46 7 6 3 Resident Shield Detection ee 46 7 7 Update Manager EE 51 7 7 1 Update Manager Principles EE 51 7 7 2 Update Manager Interface En 51 7 8 AVG Security Toolbar seess EE EE
30. you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 83 E AVC TAVU 8 8 3 Program Update Schedule Advanced AVG Settings f Appearance Sounds Schedule settings Ignore faulty conditions Virus Vault PUP Exceptions Name EJ LinkScanner i a f Scans Schedule running Enable this task Dei Schedules fa Scheduled scan Run at a specific time interval Every day vil Ke E Update Advanced schedule options Run on computer startup if task has been missed Run even if computer is in low power mode Other update settings Run the update again after the internet connection is available el On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled program update temporarily and switch it on again as the need arises Next in the text field called Name there is the name assigned to this very schedule by the program vendor it is not possible to change this name Schedule running Here specify the time intervals for the newly scheduled program update launch The timing can only be done by defining an exact date and time Run at specific time interval Advanced sched
31. 58419 Latest database update 1 listopadu 2009 20 39 Database version 270 14 44 2475 The Anti Virus component s interface provides some basic information on the component s functionality information on the component s current status Anti Virus component is active and a brief overview of Anti Virus statistics e Infection definitions number provides the count of viruses defined in the up to date version of the virus database e Latest database update specifies when and at what time the virus database was last updated e Database version defines the number of the latest virus database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface components overview Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 35 Advanced Settings dialog 7 2 Anti Spyware 7 2 1 Anti Spyware Principles Spyware is usually defined as a type of malware i
32. 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 66 e File Path shows the way to the application s location e Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file Control buttons e Edit opens an editing dialog identical with the dialog for a new exception definition see below of an already defined exception where you can change the exception s parameters e Remove deletes the selected item from the list of exceptions e Add exception open an editing dialog where you can define parameters of the new exception to be created a Exception Definition File PS Checksum File Info Extended file information not available C Any location do not use full path le Add Cancel o File type the full path to the file that you want to mark as an exception o Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o File Info displays any additional information available about the file license version informat
33. AVG 7 5 2 Link Scanner Interface The LinkScanner component consists of two parts that you can switch on off in the LinkScanner component interface The LinkScanner component interface provides a brief description of the component s functionality and information on its current status LinkScanner component is active Further you can find the information on the latest LinkScanner database version number LinkScanner Version AVG Anti Virus Free FX Eile Components History Tools Help AVG You are protected Anti Virus All security features are Free Edition LinkScanner Component Surf Shield and AVG Search Shield AVG Active Surf Shield prevents you from accidentally LinkScanner works with Intemet Explorer and Firefox and consists of two features AVG Active Gr becoming infected by drive by downloads and other exploits ensuring the web pages you visit are g LinkScanner safe at the only time that really matters when you are about to click the link AVG Search Shield works with Google Yahoo Bing Baidu and possibly other search engines to deliver a real time safety verdict on all search results including search ads displaying an icon to show the safety tating for each site LinkScanner component is active LinkScanner version 140 Settings Enable AVG Active Surf Shield C Enable reporting of detected threats to AVG Save changes Cancel In the bottom part of th
34. AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 119 ai AVF VG r AVG Anti Virus Free eg File Components History Tools Help AVG You are protected Anti Virus All security features ar e working Free Edition Schedule scans Q Computer scanner Add scan schedule Edit scan schedule Delete scan schedule Back For AVG 9 Free in the Schedule scans dialog there is only one control button available Edit scan schedule Press the button to open the Settings for scheduled scan dialog on the Schedule settings tab where you can edit some parameters of the scheduled scan Unfortunately within AVG 9 Free you are not allowed to add new scan schedules neither delete the only predefined scan However these extended options are available in AVG full version www avg com 9 5 1 Schedule Settings If you wish to edit your scheduled scan settings enter the Settings for scheduled test dialog click the Edit scan schedule button within the Schedule scans dialog The dialog is divided into three tabs Schedule settings see picture below the default tab that you will be automatically redirected to How to scan and What to scan AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 120 AVG Anti Virus Free Jes File Components History Tools Help i AVG F You are protected Anti Virus Al security features
35. AVG 9 Free User Manual Document revision 90 9 26 11 2009 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved E av mg eve Contents 1 Introduction Au ERN ENN re rer Cre Cer rrr err rrr tr rrr rer rrr rer rr rrr rrr rrr tre 6 2 AVG Installation Requirements CCIE TITER EORTC CREC TUTE PCE CITE CEC EET CLEC rrr 7 21 Operation Systems Supported eee eee ee ee ee ee ene ee eet eee eae ere a eee ae eer eT 7 2 2 Minimum amp Recommended HW Requirements JENA EIERE On Aa Ea Rea ETTE 7 3 AVG Download Manager s xsxavxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnennvnnnnennnnvnnnnvnnnnnnnnnnnnr 8 3 1 Language Selection rete etter EEN 8 3 2 Connectivity CHECK GT 9 3 3 Proxy Settings ek VED AARET LEDERE EDER EET TE ENEE GRIS EGNER EEE EEE EEE Gas 10 3 4 Download Files to Install nannt EE EE 11 4 AVG Installation DEoeegegguggseeygeeugsNgeNNeENSNNNSEEENNESNNSNENNONNEN
36. AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans of the whole computer 9 2 2 Scan Specific Files or Folders Scan specific files or folders scans only those areas of your computer that you have selected to be scanned selected folders hard disks floppy discs CDs etc The scanning progress in case of virus detection and its treatment is the same as with the scan of the whole computer any virus found is healed or removed to the Virus Vault Specific files or folders scanning can be used to set up your own tests and their scheduling based on your needs Scan launch The Scan of specific files or folders can be launched directly from the scanning interface by clicking on the scan s icon A new dialog called Select specific files or folders for scanning opens In the tree structure of your computer select those folders you want to have scanned The path to each selected folder will generate automatically and appear in the text box in the upper part of this dialog There is also a possibility of having a specific folder scanned while all its subfolders are excluded from this scanning to do that write a minus sign in front of the automatically generated path see screenshot To exclude the entire folder from scanning use the parameter Finally to launch
37. C Documents and Settings v dministratoryMy Documents D ownloads eicar 2 cor lt J IL e EI There are 1 records in the list Additional actions Export list to file Empty list Refresh list Remove selected threats Remove all threats Back The Resident Shield detection offers an overview of objects that were detected by the Resident Shield evaluated as dangerous and either cured or moved to the Virus Vault For each detected object the following information is provided e Infection description possibly even name of the detected object e Object object location e Result action performed with the detected object e Detection time date and time the object was detected Object Type type of the detected object AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 50 e Process what action was performed to call out the potentially dangerous object so that it could be detected In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list The Refresh list button will update the list of finding detected by Resident Shield The Back button switches you back to the default AVG user interface components overview 7 7 Update Manager 7
38. CD DVD etc In the AVG Task Schedule dialog define time when the scheduled scan should be launched It is recommended to keep the default values As for the updates with AVG 9 Free you cannot specify how often you want to check for new updates AVG 9 Free updates once a day by default If this configuration does not suit you and you consider buying the full version of AVG then please visit the AVG website http www avg com for information on AVG 9 purchase options Press the Next button to continue AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 21 4 12 AVG protection configuration is complete Z ANG First Run Wizard x AYG protection configuration is complete Read AVG Privacy Policy Installation results AVG virus database was updated to the most recent version Installation folder C Program Files VAVYG AVGI agree to provide anonymous information about detected threats to improve my security ANG offers you full access to the new web based discussion forum where you can receive technical support Register to the Free forum or enter your e mail here Iw Finish Now your AVG 9 Free has been configured In this dialog you decide whether you want to keep activated the option of anonymous reporting of exploits and bad sites to AVG virus lab If so please mark the I agree to provide ANONYMOUS information about detected thr
39. CHEN 94 8 11 Update EE 98 8 11 1 PrOXy EE 98 8 11 2 Dial Up EE 98 811 RU d geg ENEE ENEE neni ee ede gege EE d e da in 98 8 11 4 Manage EE 98 9 AVG Scanning sxxaxnnvnnnnnvnnvnnennnnnnnnvvnnnnnnnnennvnnennnnnvunevnennnnnnnnevnnnnnnnnnnnennnnnnnnrr 105 9 1 Scanning Interface EEN 105 9 2 Predefined Scans sj r ver Gea 106 9 2 1 Scan Whole Computer E 106 9 2 2 Scan Specific Files or Folders nee 106 9 3 Scanning in Windows Explorer nee 114 AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 4 rav mi vare 9 4 Command Line Scanning ENEE 115 9 4 1 CMD Scan Parameters r xrrannnnranrnnnnnnnnnrnnnnnnnnren sann nnnnnnennnnrnnn sensuren 115 9 5 Scan Scheduling trrrrrerannanennnnennnvennnnennnnenennenennavannavannnnannnnennunevannrnannenene 118 9 5 1 Schedule Settings EE 118 EE TE 118 9 5 3 What to SCIA san nnn ran nennnar nen nensnnenn 118 9 6 Scan Results Overview ex 29 insiren NNN ERENNERT EN NNN NEES d ENER eee 128 9 7 Scan Results Detaille eeseseseese eege ge NEEN ER kender kremer 129 9 7 1 Results Overview Tab E 129 9 7 2 Infections Tab xxrxannanannannnnnrnnrnnnnvn ann ADEE DEED EE EEE EUSA EEE ED EEE ADEE TEESE runner 129 9 7 3 Spyware Tab EE 129 9 7 4 Warnings Taben 129 9 7 5 Information Tab Mc ee re eee ere reer creer Tere ae 129 e 8 Virus ET EE 137 10 AVG Updates eene SEENEN ENER EEN EEN REENEN ENEE EEN ENEE ENEE NENNEN NEEN EEN EEN EN 139 10 1
40. EE ENEE ENEE REENEN EEN ENEE 53 7 8 1 AVG Security Toolbar Interface EE 53 7 8 2 AVG Security Toolbar Options EE 53 AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 3 rav mi vare 8 AVG Advanced Settings lt samaanasemainsnemsniaeeienms emeuiiean6rseni 60 8 1 Appearance EE 60 82 WT EE 62 8 3 Ignore Faulty Conditions EEN 64 BA Vinje Van river pers enger dE EENS EE d RES 65 8 5 PUP ExCeptions EE 66 9 6 Link Scanner EE sie ie ds a a E 68 8 7 Seng seres EE EE EE 69 8 7 1 Scan Whole Computer EE 69 8 7 2 Shell Extension Scan rxarnannanrnnnnannnnnnnrnnnnnnenren rann SEES DEED ADEE EEE EE EEE EES 69 8 7 3 Scan Specific Files or Folders een 69 8 7 4 Removable Device Scan sts inseescesnassbeiensheeenetes bzeeer tine sianenveneeeauue reese heuer 69 8 8 Schedules EE 76 8 8 1 Scheduled eran 76 8 8 2 Virus Database Update Schedule en 76 8 8 3 Program Update Schedule EE 76 8 9 E mail Scanner e rrin a PENAN K ET IEENRARER EDNA EEE EEE E SEES EEE E CEES EEE E ADEE SEES EEE SEES SEES SEES EEE SEES 86 8 9 1 Certification x xrrannnnnennnnnnnennnnnnne AEDES EDA EE EDA E DEED DEES DEED EEE SEES DEES DEES EEEES 86 8 9 2 Mail Filtering EE 86 8 9 3 LOGS and Results EE 86 8 9 4 Servers RU I I EEE EELS 86 8 10 Resid nt Shield 40 riinan nornin nobe cecved pececeececeetcnseedecerseeetecencessanseener 94 8 10 1 Advanced Settings En 94 8 10 2 Directory Exludes EE 94 8 10 3 Excluded Files eebe EREE
41. NNVNENNENNNNNNSEN NNN EEN NNN 13 4 1 Installation Options pak aa EE ae EEE EE i EE 13 4 2 Installation Launch ssssssssssssssssauunssununasnunnuuunsnununnnnunnnuunsnnnunnnnunnnuunnnununnnnunnnuunnnnn 13 4 3 License Agreement Eat ULA CMCC CeCe CLT eC Me EG ER Re or EG Rm mr eee eee Er TE 14 4 4 Checking System Status vrs cs scene ence eee eee e eee e eee eee eee eee eee eee eee eee eee eee 15 4 5 Select Installation Type ere GAGE Gb EG 16 4 6 Activate your AVG LICENSE eneen 16 4 7 Custom Installation Destination Folder onsen 17 4 8 Custom Installation Component Selection BU ee ene nnn 18 4 9 AVG Security Toolbar seseteteeteeee teen eee e eee ne eee e eee e eee e eee EEN 19 4 10 Installing AVG EE 20 4 11 Schedule regular scans and updates Ge RAR ARERR AAA RAT Re ARR DR ER RRMA ARR RR AR E RRR CR AA 21 4 12 AVG protection configuration is complete TEE EE Aaa EE NE 22 5 After Installation TEE 23 5 1 Scan optimization EE 23 5 2 Product Registration TERRE E SATTE GEERT ESA GAGE AASE SE ARES SEEGER EREECHEN bk EEE Gea 23 5 3 Access to User Interface DTN 23 5 4 Scanning of the whole computer RT TETTE KST TR ATTER TETTE AEE EEE Je a 24 B 5 FC T st EE ehm GE bd dead een 24 5 6 AVG Default Configuration ENEE 25 6 AVG User Interface suunnnnnnnnnnnunnunnnnnnnnnnnnvnnunnnnnnnnnnnnvnnunnnnnnnnnnnnunnnnnnnnnnnnnnnnunn 26 6 1 System Menu nee 27 AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 2 rav mi
42. R test The EICAR test is a standard and absolutely safe method used to test antivirus system functioning It is safe to pass around because it is not an actual virus and does not include any fragments of viral code Most products react to it as if it were a virus though they typically report it with an obvious name such as EICAR AV Test You can download the EICAR virus from the EICAR website at www eicar com and you will also find all necessary EICAR test information there Try to download the eicar com file and save it on your local disk Immediately after you confirm downloading of the test file the Resident Shield will react to it with a warming This Resident Shield notice demonstrates that AVG is correctly installed on your computer AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 24 E Au g gn aa AVG Resident Shield alert Threat detected A File name C Documents and Settings Administrator Local Settings Temporary Internet Files Content IES wWSMZK52 eicar 1 J com Threat name Virus identified EICAR Test Detected on open More information about this threat C Remove threat as Power User Show details If AVG 9 Free fails to identify the EICAR test file as a virus you should check the program configuration again 5 6 AVG Default Configuration The default configuration i e how the application is set up right after installation of
43. Update Levels ene 139 10 2 Update Types e 139 10 3 Update Process rrrenranannanannnnannnnrnnnnrnannrnannnnrnnnnrnnnnrnnunrnnunrnrnarnrnnnensenerennnn 139 11 Event History xnxnrnnnnnnnnnnnnnnnnnvnnnnnnnvnvnnnnnnnvnnnnvnnnnennvnvnnvnvnnvnnnnnnnnnnnnnnnnnnnnnnen 141 12 FAO and Technical Support E 142 AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 5 EA ri MiV vs h at 1 Introduction This user manual offers a general overview of the tasks and detection technologies provided by AVG 9 Free We will briefly talk about the program installation initial startup configuration and use AVG 9 Free is provided free of charge and its functionality is limited While using AVG 9 Free you might discover you would like to have access to further and extended functionality of AVG as provided within the AVG 8 products Then please visit AVG website http www avg com for information on AVG 9 purchase options AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved sil mm m fm Se AVU 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG 9 Free is intended to protect workstations with the following operating systems e Windows 2000 Professional SP4 Update Rollup 1 e Windows XP Home Edition SP2 e Windows XP Professional SP2 e Windows XP Professional x64 Edition SP1 e Windows Vista x86 and x64 all editions e Windows 7 x86 and x64 a
44. VG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 77 ai Advanced AVG Settings Appearance Sounds Ignore faulty conditions Virus Vault PUP Exceptions E LinkScanner E Scans fee Virus database update schedule ies Program update schedule vc E mail Scanner Resident Shield Update Schedule settings How to scan What to scan Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats Scan for Tracking Cookies Scan inside archives Use Heuristics Scan system environment t All file types Define excluded extensions O Selected file types Define included extensions Scan files without extensions Scan process priority 9 Automatic scan Set additional scan reports Additional scan settings On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend to keep the predefined configuration e Automatically heal remove infection switched on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon virus detection an
45. Y SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM Source Update Update Update Update Update Update Update Update Scan Update Update Scan Update Update Update Update Event description Update was finished Update was started Update was finished Update was started Update was finished Update was started Update was finished Update was started Scheduled scan was finisl Update was finished Update was started Scheduled scan was starl Update was finished Update was started Update was finished Update was started D Empty list Refresh list mms The Event History dialog is accessible from the system menu via the History Event History Log item Within this dialog you can find a summary of important events that occurred during AVG 9 Free operation Event History records the following types of events Control buttons e Empty list deletes all entries in the list of events Other important events Information about updates of the AVG application e Refresh list updates all entries in the list of events AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved Scanning start end or stop including automatically performed tests Events connected with virus detection by the Resident Shield or scanning including occurrence location 141 aa AVG 12 FAQ and Technical Support Should you have any problems with your AVG either business or technic
46. Yandex Further you can activate or switch off further specific AVG Security Toolbar settings o Set and keep Yahoo as the search provider for Address bar off by default if marked this option allows you to type a search keyword directly into the address bar into your Internet browser and the Yahoo service will be used automatically to search for relevant websites o Let AVG make suggestion on browser navigation errors 404 DNS on by default if when searching the web you run into a non existing page or a page that cannot be displayed 404 error AVG Security Toolbar will automatically offer an overview of alternative topic related pages AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved rav mi vare o Set and keep Yahoo as the search provider for your browser off by default Yahoo is the default search engine for web search within AVG Security Toolbar and activating this option it can also become your web browser default search engine o Re display the AVG Security Toolbar when hidden weekly on by default this option is active by default and when your AVG Security Toolbar gets hidden accidentally it will re display it again within one week term AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 59 aa AVG 8 AVG Advanced Settings The advanced configuration dialog of AVG 9 Free opens in a new window named Advanced AVG Settings The win
47. al please refer to the FAQ section of AVG website http free avg com faq You can also use the discussion forum for AVG Free users accessible at http forums avg com Unfortunately using AVG 9 Free you are not entitled to technical support provided to full versions of AVG products You may want to consider buying the full version of AVG then please visit the AVG website http www avg com for information on AVG 9 purchase options AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 142
48. anced AVG Settings De EJ Appearance S Sounds Resident Shield Directory Excludes EJ Ignore faulty conditions EJ Virus Vault EJ PUP Exceptions LinkScanner iQ Scans Schedules Edit Path EJ E mail Scanner fE Resident Shield Edit List Add Path Add List Excluded files Update The Resident Shield Directory Excludes dialog offers the possibility of defining folders that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any directories The dialog provides the following control buttons e Add path specify directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list allows you to enter a whole list of directories to be excluded from the Resident Shield scanning e Edit path allows you to edit the specified path to a selected folder e Edit list allows you to edit the list of folders AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 96 e Remove path allows you to delete the path to a selected folder from the list 8 10 3 Excluded Files d Advanced AVG Settings DES EJ Appearance EJ Sounds EJ Ignore faulty conditions E Virus Vault EJ PUP Exceptions EJ LinkScanner iQ Scans amp l Schedules Edit E mail Scanner 5 Resident Shield Edit List E Advanced Settings E Direc
49. annot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed scan result information AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved H PAV ww ell Detailed scan result information Property name Property value Object name C KLARA DOKUMENTACE TEST_VIRUS_ADWARE adwareladwe Detection name Adware Generic ZG lt gt Previous Next Close In this dialog you can find information on the location of the detected infectious object Property name Using the Previous Next buttons you can view information on specific findings Use the Close button to close this dialog e Remove selected infections use the button to move the selected finding to the Virus Vault e Remove all unhealed infections this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and returns to the Scan results overview dialog 9 7 3 Spyware Tab The Spyware tab is only displayed in the Scan results dialog in if spyware was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected spyware for
50. are working car Free Edition Settings for scheduled scan oven Schedule settings How to scan What to scan Q Computer scanner o k Name Schedule running O Run every Run at a specific time interval Every day vi 12 00 A O Action based Advanced schedule options v Run on computer startup if task has been missed C Run even if computer is in low power mode Save Cancel Show notification On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Within AVG 9 Free you cannot modify the scan s name and the respective item is deactivated In this dialog you can further define the following parameters of the scan e Schedule running specify the time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the scan launch should be associated with Action based on computer startup e Advanced schedule options this section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Control buttons of the Settings for scheduled scan d
51. ase click on the Proxy Settings button below to specify your proxy information SW v Proxy Settings e If you are using a Proxy connection to the Internet click the Proxy Settings button to specify your proxy information AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved AVG Download Manager Please specify your proxy settings AVG setup was unable to identify your proxy settings Please specify them below Use proxy authentication Select authentication Any default If the check has been successful press the Next button to continue 3 3 Proxy Settings AVG Download Manager Please specify your proxy settings AVG setup was unable to identify your proxy settings Please specify them below Use proxy authentication Select authentication Any default vi AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 10 If AVG Download Manager was not able to identify your Proxy settings you have to specify them manually Please fill in the following data e Server enter a valid proxy server name or IP address e Port provide the respective port number Use proxy authentication if your proxy server requires authentication tick this check box e Select authentication from the drop down menu select the authentication type We strongly recommend that you keep to the default value the proxy server will then automatically
52. at Warming Found Tracking cookie Webtrends C Documents and Settings Administrat Infection Virus identified EICAR_Test C Documents and Settingsteicar com el Restore Restore As Delete Empty Vault Close Virus Vault is a safe environment for the management of suspect infected objects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the object to the Virus Vault for further treatment The Virus vault interface opens in a separate window and offers an overview of information on quarantined infected objects e Severity distinguishes finding types based on their infective level all listed objects can be positively or potentially infected e Virus Name specifies the name of the detected infection according to the Virus encyclopedia online AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 137 e Path to file full path to the original location of the detected infectious file e Original object name all detected objects listed in the chart have been labeled with the standard name given by AVG during the scanning process In case the object had a specific original name that is known e g a name of an e mail attachment that does not respond to the actual content of the attachment
53. ates a virus Run time packed recursive Similar to above however less frequent amongst common software Such files are suspicious and their removal or submission for analysis should be considered Password protected archive or document Password protected files can not be scanned by AVG or generally any other anti malware program Document with macros The reported document contains macros which may be malicious Hidden extension Files with hidden extension may appear to be e g pictures but in fact they are executable files e g picture jpg exe The second extension is not visible in Windows by default and AVG reports such files to prevent their accidental opening Improper file path If some important system file is running from other than default path e g winlogon exe running from other than Windows folder AVG AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 136 reports this discrepancy In some cases viruses use names of standard system processes to make their presence less apparent in the system e Locked file The reported file is locked thus cannot be scanned by AVG This usually means that some file is constantly being used by the system e g swap file 9 8 Virus Vault History pg Severity Virus name Path to file Warning Found Tracking cookie Atdmt C Documents and Settings V dministrat Warming Found Tracking cookie Hotlog C Documents and Settings Administr
54. ation Launch e Za Free 9 0 build 655 9 3 2009 Welcome to the AVG Free Setup Progra The following screens will guide you through the process of installing AVG Free protection on your computer Click Next to begin the process or click Exit to quit Before you begin the process you may find it useful to review the advice and recommendations we ve prepared to help you set up the software to best meet your needs WARNING This program is protected by copyright laws and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law Choose your setup language P The installation process starts with the Welcome to the AVG Setup Program window In here you select the language used for the installation process In the lower part of the dialog window find the Choose your setup language item and select the desired language from the drop down menu Then press the Next button to confirm and continue to the next dialog Attention Here you are selecting the language for the installation process only You are not selecting the language for the AVG application that can be specified later on during the installation process AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 13 Zi AVG 4 3 License Agreement Immediatel
55. attachment of the scanned e mail message If such a message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault 8 9 1 Certification a Advanced AVG Settings EJ Appearance i E Sounds Incoming e mail kee Incoming e mail certification text E Ignore faulty conditions E Virus Vault No virus found in this incoming message E PUP Exceptions LinkS A EET f deelen Language used for the incoming e mail certification text a f Scans d i Scheddes Default install language E E mail Scanner Outgoing e mail Mail Filtering Outgoing e mail certification text 5 Logs and Results Dr Servers JE Resident Shield Update No virus found in this outgoing message Language used for the outgoing e mail certification text Default install language In the Certification dialog you can specify exactly what text the certification note should contain and in what language This should be specified separately for Incoming mail and Outgoing mail AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 87 8 9 2 Mail Filtering Z Advanced AVG Settings Appearance Sounds Ignore faulty conditions Virus Vault 5 PUP Exceptions f LinkScanner amp iQ Scans Schedules J E mail Scanner Certification Mail Filtering 5 Logs and Results Dr Servers vz Resident Shield E E Upda
56. ault user interface dialog with the overview of all installed components and their status e Anti Virus opens the default page of the Anti Virus component e Anti Spyware opens the default page of the Anti Spyware component e E mail Scanner opens the default page of the E mail Scanner component e License opens the default page of the License component e Link Scanner opens the default page of the Link Scanner component e Resident Shield opens the default page of the Resident Shield component e Update Manager opens the default page of the Update Manager component AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 27 6 1 3 History e Scan results switches to the AVG testing interface specifically to the Scan Results Overview dialog e Resident Shield Detection open a dialog with an overview of threats detected by Resident Shield e E mail Scanner Detection open a dialog with an overview of mail messages attachments detected as dangerous by the E mail Scanner component e Virus Vault opens the interface of the quarantine space Virus Vault to where AVG removes all detected infections that cannot be healed automatically for some reason Inside this quarantine the infected files are isolated and your computer s security is guaranteed and at the same time the infected files are stored for possible future repair e Event History Log opens the history log interface with an overview of all
57. bility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times Scan process priority AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 79 Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but the system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your compu
58. can process priority Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 71 WT AV Nes the medium level of automatic resource usage If you want the scanning to run faster it will take less time but system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease system resources usage by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported Scan reports Scan reports De word pro Report password protected documents Report locked files Report files containing macro C Report hidden extensions Iw LS Cancel 8 7 2 Shell Extension Scan Similar to the previous Scan whole computer item this item named Shell extension scan also offers several options for editing the scan predefined by the software vendor This time the configuration is related to scanning of specific objects launched
59. cific value to be provided e g the scan parameter that requires information on what are the selected areas of your computer that are to be scanned and you have to provide an exact path to the selected section the values are divided by semicolons for instance avgscanx scan C D Scanning parameters To display a complete overview of available parameters type the respective command together with the parameter or HELP e g avgscanx The only obligatory parameter is SCAN to specify what areas of the computer should be scanned For a more detailed explanation of the options see the command line parameters overview To run the scan press Enter During scanning you can stop the process by Ctrl C or Ctrl Pause CMD scanning launched from graphic interface When you run your computer in Windows Safe Mode there is also a possibility to launch the command line scan from the graphic user interface The scan itself will be launched from the command line the Command Line Composer dialog only allows you to specify most scanning parameters in the comfortable graphic interface Since this dialog is only accessible within the Windows Safe Mode for detailed description of this dialog please consult the help file opened directly from the dialog 9 4 1 CMD Scan Parameters Following please find a list of all parameters available for the command line scanning e SCAN Scan specific files or folders SCAN path path e g SCAN C D
60. convey its requirements to you However if you are a skilled user you can also choose Basic required by some servers or NTLM required by all ISA Servers option Then enter a valid Username and Password optionally Confirm your settings by pressing the Apply button to follow to the next step of AVG Download Manager 3 4 Download Files to Install AVG Download Manager Downloading installation files Please wait while the AYG files required for installation are downloaded to your computer 0 54 completed at 169 80 KB s Current File avgdm80 pro 0215 004 pack Now you have provided all information needed for the AVG Download Manager to start the installation package download and launch the installation process Further AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 11 i AVG advance to the Installation Process AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 12 4 AVG Installation Process 4 1 Installation Options To download the installation file of AVG 9 Free visit the AVG Free website http free avg com and follow the AVG 9 Free download link Once you have downloaded and saved the installation file on your hard disk you can launch the installation process The installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 4 2 Install
61. cription of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer 8 7 3 Scan Specific Files or Folders The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialog All configuration options are the same however the default settings are more strict for the Scan of the whole computer AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 73 AVG Advanced AVG Settings Appearance Sounds Ignore faulty conditions Virus Vault PUP Exceptions LinkScanner Scans Scan whole computer IL Shell extension scan G Scan specific files or folders O Removable device scan m Schedules E EJ E mail Scanner m f Resident Shield Update Scan settings Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats C Scan for Tracking Cookies Scan inside archives Use Heuristics C Scan system environment O All file types Define excluded extensions Selected file types Scan infectable files only Scan media files Define included extensions L Lol Scan files without extensions Scan process priority Automatic scan Set additional scan reports el All parameters set up in this configuration dialog apply only to the areas selected for scanning with the Scan of specific fil
62. d features details gt gt e Security Status Info upper section of the window provides you with information on the current status of your AVG program details gt gt e Quick Links left section of the window allow you to quickly access the most important and most frequently used AVG tasks details gt gt e Components Overview central section of the window offer an overview of all installed AVG components details gt gt AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved e Statistics left bottom section of the window provide you with all statistical data regarding the programs operation details gt gt e System Tray Icon bottom right corner of the monitor on the system tray indicates the AVG current status details gt gt 6 1 System Menu The System menu is the standard navigation used in all Windows applications It is located horizontally in the very top part of the AVG 9 Free main window Use the system menu to access specific AVG components feature and services The system menu is divided into five main sections 6 1 1 File e Exit closes the AVG 9 Free s user interface However the AVG will continue running in the background and your computer will still be protected 6 1 2 Components The Components item of the system menu includes links to all installed AVG components opening their default dialog page in the user interface e System overview switch to the def
63. d will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault e Report Potentially Unwanted Programs and Spyware Threats switched on by default this parameter controls the Anti Virus and Anti Spyware AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware and these can then be blocked or removed Scan for Tracking Cookies switched on by default this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives switched on by default this parameter defines the scanning should check all files even if they are stored inside an archive e g ZIP RAR Use Heuristics switched on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment switched on by default scanning will also check the system areas of your computer Further you should decide whether you want to have scanned All file types with the possi
64. default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 127 a AVG 9 6 Scan Results Overview AVG Anti Virus Free Eile Components History Tools Help AVG V You are See 5 Anti Virus Free Edition Scan results overview Name Start time End time Tested obj Infections Spyware Q Computer scanner EI Scan specific files or folders 211 2009 14 53 2 11 2009 14 53 3 171 0 0 S Scan whole computer 2 11 2009 14 52 2 11 2009 14 53 127 0 0 0 0 Scan specific files or fold ES Scan whole computer 2 11 2009 14 47 2 11 2009 14 47 90 0 0 0 0 s View details Delete result The Scan results overview dialog is accessible from the AVG scanning interface via the Scan history button The dialog provides a list of of all previously launched scans and information of their results e Name scan designation it can either be the name of one of the predefined scans or a name you have given to your own scheduled scan Every name includes an icon indicating the scan result 2 green icon informs there was no infection detected during the scan 2 bl
65. details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the object that was detected during scanning o Infected the infected object was detected and left in its original AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 133 location for instance if you have switched off the automatic healing option in a specific scan settings O Healed the infected object was healed automatically and left in its original location O Moved to Virus Vault the infected object was moved to the Virus Vault quarantine O Deleted the infected object was deleted o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced settings O Locked file not tested the respective object is locked and AVG is therefore unable to scan it O Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information is a warning only O Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed scan result information AVG 9 Free 2009 Copyright
66. directly from the Windows Explorer environment shell extension see chapter Scanning in Windows Explorer AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 72 E mu g gn AVU F Advanced AVG Settings Appearance Sounds Ignore faulty conditions C Automatically heal remove infections Virus Vault Report Potentially Unwanted Programs and Spyware threats PUP Exceptions C Scan for Tracking Cookies LinkScanner Scan inside archives Scans Use Heuristics i C Scan system environment e can ei Scan specific files or folders Al file types Define excluded extensions Scan settings iQ Removable device scan Schedules E E mail Scanner Resident Shield Update O Selected file types Scan infectable files only Scan media file Define included extensions Scan files without extensions Scan process priority Automatic scan Set additional scan reports Other settings related to AVG User Interface Show scan progress in AVG User Interface Show scan result in AVG User Interface C Only if scan result contains any threats The list of parameters is identical to those available for the Scan of the whole computer However the default settings differ with the Scan of the Whole Computer most parameters are selected while for the Shell extension scan Scanning in Windows Explorer only the relevant parameters are switched on Note For a des
67. dow is divided into two sections the left part offers a tree arranged navigation to the program configuration options Select the component you want to change the configuration of or its specific part to open the editing dialog in the right hand section of the window 8 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG user interface and a few elementary options of the application s behavior a Advanced AVG Settings Jug Language selection Ignore faulty conditions Application must be restarted to apply language changes Virus Vault Select user interface language PUP Exceptions English LinkScanner les Schedules 3 5 E mail Scanner E Certification Lal Display system tray notifications IE MailFiltering Logs and Results amp DE Servers Resident Shield Balloon tray notifications Display tray notifications about update Display components state change notification Display Resident Shield related tray notifications automatic action Display tray notifications about scanning SHOW ay Firewall related tray notificatior lt Display E mail Scanner related tray notifications Gaming mode der M Enable gaming mode when a full screen application is executed ial up URL E Manage bi Default e Cancel le Apply Language selection In the Language selection section yo
68. e software that gathers information from a user s computer without the user s knowledge or consent Some spyware applications may also be installed on purpose and often contain advertisements window pop ups or different types of unpleasant software Currently the most common source of infection is websites with potentially dangerous content Other methods of transmission such as via e mail or transmission by worms and viruses are also prevalent The most important protection is to use an always on background scanner Anti Spyware that works like a resident shield and scans your applications in the background as you run them There is also the potential risk that malware has been transmitted to your computer prior to AVG installation or that you have neglected to keep your AVG 9 Free up to date with the latest database and program updates For this reason AVG allows you to fully scan your computer for malware spyware using the scanning feature It also detects sleeping and non active malware i e malware that has been downloaded but not yet activated AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 36 si NW a AVG 7 2 2 Anti Spyware Interface Be Anti Virus Free FX File Components History Tools Help AVG You are protected Anti Virus All security features are Free Edition Anti Spyware Component Anti Spyware protects your computer from all kinds of malware malicious software e g
69. e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed for detailed description of this settings please consult chapter AVG Advanced Settings Scans Scan Specific Files or Folders e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Computer shutdown options CR put Define file types for scanning O All file types Define excluded extensions Selected file types Scan infectable files only Scan media files Define included extensions Scan files without extensions OK Cancel AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 112 o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or gt Selected file types you can specify that you want to scan only files that are possibly infectab
70. e dialog you can edit several options e Enable AVG Search Shield on by default advisory notifying icons on searches performed in Google Yahoo or Bing having checked ahead the content of sites returned by the search engine e Enable AVG Active Surf Shield on by default active real time protection against exploitive sites as they are accessed Known malicious site connections and their exploitive content is blocked as they are accessed by the user via a web browser or any other application that uses HTTP e Enable reporting of detected threats to AVG mark this item to allow back reporting of exploits and bad sites found by users either via Safe Surf or Safe AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 44 Search to feed the database collecting information on malicious activity on the web 7 5 3 AVG Search Shield When searching Internet with the AVG Search Shield on all search results returned from the most popular search engines like Yahoo Google Bing etc are evaluated for dangerous or suspicious links By checking these links and marking the bad links the AVG Link Scanner warns you before you click on dangerous or suspicious links so you can ensure you only go to safe websites While a link is being evaluated on the search results page you will see a graphic sign next to the link informing that the link verification is in progress When the evaluation is complete the respective inf
71. e of infection To have this scanning ready and launched automatically when needed mark the Enable Removable device scan option Note For a description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 75 VG 8 8 Schedules In the Schedules section you can edit the default settings of e Whole computer scan schedule e Virus database update schedule e Program update schedule 8 8 1 Scheduled Scan Parameters of the scheduled scan can be edited on three tabs a Advanced AVG Settings D Appearance SI Schedule settings How to scan What to scan Sounds EJ Ignore faulty conditions Virus Vault FE PUP Exceptions Name FE LinkScanner i H A Saa Schedule running Enable this task O Run every 1 Hours Io Virus database update schedule Ion Program update schedule Run at a specific time interval a 5 E mail Scanner Selected days el 1200 EG Resident Shield Mon OTe Hwe Om Om Dosa sun O Action based e Update On computer startup 5 minutes delay Advanced schedule options Run on computer startup if task has been missed C Run even if computer is in low power mode r On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on aga
72. e types for scanning O All file types Define excluded extensions Selected file types E Scan infectable files only Scan media files Define included extensions Scan files without extensions OK Cancel AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 108 o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be sca
73. eats to improve my security option Further you have the possibility to register to the discussion forum for AVG 9 Free users accessible at http forums avg com which is the main source of information regarding AVG 9 Free Unfortunately standard technical support is only provided for paid AVG products If you consider buying the full version of AVG then please visit the AVG website http www avg cony for information on AVG 9 purchase options Finally press the Finish button Your computer restart may be required so that you can start working with AVG AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 22 a en E ai d AVG 5 After Installation 5 1 Scan optimization The scanning optimization functionality searches the Windows and Program files folders where it detects appropriate files at the moment those are the exe dll and sys files and saves the information on these files With the next access these files will not be scanned again and this reduce the scanning time significantly Once the installation process is over you will invited via a new dialog window to optimize scanning a AVG Optimization Scan Optimize scanning performance AVG Optimization Scan increases scanning performance by identifying trusted C9 files that do not require scanning This will allow future virus scans to be much faster Wait until the first scheduled scan starts
74. er the internet connection is available e OK Cancel W Apply On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled virus database update temporarily and switch it on again as the need arises The basic virus database update scheduling is covered within the Update Manager component Within this dialog you can set up some detailed parameters of the virus database update schedule Next in the text field called Name there is the name assigned to this very schedule by the program vendor it is not possible to change this name Schedule running In this section specify the time intervals for the newly scheduled virus database update launch The timing can only be done by defining an exact date and time Run at specific time interval AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 82 Advanced schedule options This section allows you to define under which conditions the virus database update should should not be launched if the computer is in low power mode or switched off completely Other update settings Finally check the Run the update again as soon as the Internet connection is available option to make sure than if the internet connection gets corrupted and the update process fails it will be launched again immediately after the internet connection is restored Once the scheduled update is launched in the time
75. erver the E mail Scanner component tests it for viruses removes infected attachments and adds certification When detected viruses are quarantined in Virus Vault immediately Then the message is passed to the e mail client e Outgoing mail Message is sent from e mail client to E mail Scanner it tests the message and its attachments for viruses and then sends the message to the SMTP server scanning of outgoing e mails is disabled by default and can be set up manually Note AVG E mail Scanner is not intended for server platforms AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 38 a AVG 7 3 2 E mail Scanner Interface e a VG Anti Virus Free File Components History Tools Help AVG You are at cl Anti Virus 1 Al security feat Free Edition E mail Scanner Component oven E mail Scanner checks incoming and outgoing mail by using plug ins designed for the most frequently used e mail programs When detected viruses are moved to Virus Vault Some e mail fei E mail Scanner clients may support messages with text certifying that sent and received e mail has been scanned for viruses E mail Scanner is active Total e mails scanned 0 Threats found and blocked 0 Installed e mail protection The Bat Microsoft Outlook Personal E mail Scanner For more detailed settings please select Tools Advanced settings from the system menu E mail Scanner settings C Scan outgoing message
76. es or folders Note For description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 74 m WW e Gj AVG 8 7 4 Removable Device Scan The editing interface for Removable device scan is also very similar to the Scan Whole Computer editing dialog Iess lt u Advanced AVG Settings e og Appearance Sounds Ignore faulty conditions Virus Vault Scan settings PUP Exceptions C Automatically heal remove infections EJ LinkScanner Scans Report Potentially Unwanted Programs and Spyware threats Scan for Tracking Cookies iQ Scan whole computer Ce iQ Shell extension scan Scan inside archives iQ Scan specific files or folders Use Heuristics Gel Removable device scan O All file types Schedules Define excluded extensions EJ E mail Scanner Resident Shield a EI Update Selected file types Scan infectable files only C Scan media files Define included extensions Scan files without extensions Scan process priority aU Automatic scan Set additional scan reports The Removable device scan is launched automatically once you attach any removable device to your computer By default this scanning is switched off However it is crucial to scan removable devices for potential threats since these are a major sourc
77. et detailed information on each one o Get More Button this button allows you to open a webpage where you can learn about many benefits of AVG paid product and easily purchase one of them o Delete History Button this button allows you to Delete complete history or Delete search history Delete browser history Delete download history or Delete cookies directly from the AVG Security Toolbar panel e Security AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 56 FE ave Security Toolbar Options Toolbar Options S AVG General AVG Browser Security Security Select the protection you would like to use within the Toolbar from the list below Advanced Options AVG Search Shield AVG Active Surf Shield Ratings Customize which type s of ratings AVG Search Shield will show on the search result pages Safe Green Not available for Yahoo searches Questionable Yellow Risky Orange Unknown Gray Help OK Cancel The Security tab is divided into two sections AVG Browser Security and Ratings where you can mark specific check boxes to assign AVG Security Toolbar functionality you want to use o AVG Browser Security check this item to activate or switch off the AVG Search Shield and or AVG Active Surf Shield service o Ratings select graphical symbols used for search results ratings by the AVG Search Shield component that you want to use WV
78. f search results of the supported Internet search engines If you do not change the default settings this component will be installed automatically into your Internet browser to provide you with comprehensive online protection while surfing the Internet AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 19 AVG 4 10 Installing AVG The Installing AVG dialog shows the progress of the installation process and does not require any intervention AVG Free 9 0 build 655 9 3 2009 Installing supplementary files p Did you know Just 3 of today s security problems are caused by traditional viruses Only AVG Free s state of the art LinkScanner technology keeps you safe on todays web Installing 3rd party files which could take up to several minutes Please wait After the installation process is finished you will be redirected to the next dialog automatically AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 4 11 Schedule regular scans and updates E ZB AVG First Run Wizard Schedule regular scans and updates Updates How often would you like your AVG protection to be updated Every 4 hours recommended Once a day Scans When would you like your scheduled scan to take place ODaiy 1200 E Weekly recommended Wednesday vi O Never C Enable automatic scan of removable devices e g USB drives
79. gram update schedule E mail Scanner a f Resident Shield Schedule settings How to scan What to scan O Scan whole computer E Ko Desktop Ei g My Computer oO eg as aD ec amp O DS OS Ly NMbuildydisk NM My Network Places Special locations 0 amp Local hard drives OD GJ Program Files O GQ My Documents folder o es Shared Documents oO G windows folder a EI CJ Other Update the whole computer or scanning of specific files or folders If you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved On the What to scan tab you can define whether you want to schedule scanning of 81 8 8 2 Virus Database Update Schedule EI Advanced AVG Settings e leg EJ Appearance Sounds Schedule settings Ignore faulty conditions Virus Vault PUP Exceptions Name LinkScanner 1 Scans Schedule running a Schedules Enable this task Bi a je Program update schedule Run at a specific time interval B E mail Scanner Every day vi 17 00 15 Resident Shield E EJ Update Advanced schedule options Run on computer startup if task has been missed Run even if computer is in low power mode Other update settings Run the update again aft
80. he Scan Results Overview dialog a specific scan is selected you can then click the View details button to switch to the Scan Results dialog providing detailed data on the course and result of the selected scan The dialog is further divided into several tabs e Results Overview this tab is displayed at all times and provides statistical data describing the scan progress AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 129 WW m VG e Infections this tab is displayed only if a virus infection was detected during scanning e Spyware this tab is displayed only if spyware was detected during scanning e Warnings this tab is displayed only if some potential threats are detected during scanning such threats are mostly comprised of the tracking cookies but some hidden files are also occasionally detected as warnings e Information this tab is displayed only if some potential threats were detected but these cannot be classified as any of the above categories then the tab provides a warning message on the finding 9 7 1 Results Overview Tab G d AVG Anti Virus Free File Components History Tools Help All security features are AVG F You are protected Anti Virus Free Edition Scan results ees Q Computer scanner Scan Scan specific files or folders was finished Scan specific files or fold Q Found Removed and healed J Not removed or healed di Infections 1 1 0 Fo
81. he operation currently being performed and does not allow the virus to activate itself Normally you do not even notice the process as it runs in the background and you only get notified when threats are found at the same time Resident Shield blocks activation of the threat and removes it Resident Shield is being loaded in the memory of your computer during system startup Warning Resident Shield is loaded in the memory of your computer during startup and it is vital that you keep it switched on at all times 7 6 2 Resident Shield Interface e AVG Anti Virus Free File Components History Tools Help AVG You are protected Anti Virus All security features are Free Edition Resident Shield Component Resident Shield scans files as they are copied opened and saved and if a threat is found it e Resident Shield forbids its activation It also provides vital protection for the system areas of your computer Resident Shield is active and fully functional Resident Shield has been running for 4 hour s 44 minute s 52 second s Threats detected and blocked 0 For more detailed settings please select Tools Advanced settings from the system menu Resident Shield settings utomatically C Sean for Tracking Cookies Ask me before removing threats Besides an overview of the most important statistical data and the information on the component s current status Resident Shield is ac
82. he scanning the E mail Scanner component displays a notification dialog informing on an actual task the component is processing connecting to server downloading a message scanning the message This option is activated and cannot be edited The advanced configuration of the E mail Scanner component is accessible via the File Advanced settings item of the system menu however advanced configuration is recommended for experienced users only Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the E mail Scanner interface are as follows e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 40 WW Aw F VG 7 3 3 E mail Scanner Detection AVG Internet Security File Components History Tools Help Beta AVG F You are protecte Gre All security features Anti Virus Free Edition E ma
83. here AVG 9 Free should be installed By default AVG will be installed to the program files folder located on drive C In case the folder does not exist yet you will be asked in a new dialog to confirm you agree AVG creates this folder now If you want to change this location use the Browse button to display the drive structure and select the respective folder Press the Next button to confirm 4 8 Custom Installation Component Selection e Za Free 9 0 build 656 9 7 2009 Component Selection 207 e D AVG for Windows LinkScanner Check the components you wish to install and uncheck those you don t wish to install If any Additional installed languages unchecked components have E mail Scanner been previously installed in an O Plugin for The Bat earlier version of the software on Plugin for Microsoft Outlook your computer these components i ill be uninstalled O Personal E mail Scanner for all other e mail applic oe O Plugin for Microsoft Office 2000 P 2003 2007 The Component Selection dialog displays an overview of all AVG 9 Free components that can be installed If the default settings do not suit you you can remove add specific components e Language selection Within the list of components to be installed you can define which language s AVG should be installed in Check the Additional installed languages item and then select the desired language
84. ialog There are two control buttons available on all three tabs of the Settings for AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 121 d AVG scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog 9 5 2 How to Scan ZB AVG Anti Virus Free ME File Components History Tools Help AVG H You are protected Anti Virus All security features are Free Edition Settings for scheduled scan O gue Schedule settings How to scan What to scan Q Computer scanner rams and Spyware threats Bom smau Scan inside archives Use Heuristics Scan system environment Additional scan settings Scan process priority 2 Automatic scan Set additional scan reports Save Cancel Show notification On the How to scan tab you will find a list of scanning parameters that can be o
85. ic shopping carts Scan inside archives this parameters defines that scanning should check all files even those stored inside archives e g ZIP RAR Use Heuristics heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment scanning will also check the system areas of your computer Further you should decide whether you want to have scanned e All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or e Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times S
86. ides the date when the last scan was performed e Last update provides the date when the last update was launched e Virus DB informs you about the currently installed version of the virus database AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 32 e AVG version informs you about the AVG version installed the number is in the form of 9 0 xx where 9 0 is the product line version and xx stands for the number of the build e License expires provides the date of your AVG license expiration 6 6 System Tray Icon System Tray Icon on your Windows taskbar indicates the current status of your AVG 9 Free It is visible at all times on your system tray no matter whether your AVG main window is opened or closed If in full color S the System Tray Icon indicates that all AVG components are active and fully functional Alternatively AVG system tray icon can be displayed in full color with an exclamation mark Z meaning AVG is in error state but you are fully aware of this situation and you have deliberately decided to Ignore the component state This icon depiction amp generally indicates a problem inactive component error status etc Double click the System Tray Icon to open the main window and edit a component The system tray icon further informs on current AVG activities and possible status changes in the program e g automatic launch of a scheduled scan or update a component s status change
87. il Scanner detection OO Overview Infection Object Result Detection time Object Type 7 Vius identified EICAR Test eicar_com zip beicacom Infected 28 8 2009 14 11 40 file p Virus identified EICAR Test eicar_com zip Infected 28 8 2009 14 11 40 file There are 2 records in the list Additional actions Export list to file Empty list Refresh list Back In the E mail Scanner detection dialog accessible via system menu option History E mail Scanner detection you will be able to see a list of all findings detected by the E mail Scanner component For each detected object the following information is provided e Infection description possibly even name of the detected object e Object object location e Result action performed with the detected object e Detection time date and time the suspicious object was detected e Object Type type of the detected object In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 41 a AVG Control buttons The control buttons available within the E mail Scanner detection interface are as follows e Refresh list updates the list of detected threats e Back
88. ilable Note In case you are using some alternative Internet browser e g Avant Browser you can meet unexpected behavior AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 53 7 8 1 AVG Security Toolbar Interface The AVG Security Toolbar is designed to work with MS Internet Explorer version 6 0 or greater and Mozilla Firefox version 2 0 or greater Note AVG Security Toolbar is not intended for server platforms Once you have decided you want to install AVG Security Toolbar during the AVG installation process you were asked to decide whether or not you wish to install the component the component will be located in your web browser just under the address bar E Google Microsoft Internet Explorer Jod File Edit View Favorites Tools Help Sp x 2 A Search se Favorites den Ei 3 Address 4 http www qgoogle ca vi Go Links MANG x v EJsearch amp TotalProtection oi AVG Info GetMore 2 The AVG Security Toolbar consists of the following e AVG logo button provides access to general toolbar items Click the logo button to get redirected to AVG website http free avg com Clicking the pointer next to the AVG icon will open the following o Toolbar Info link to the AVG Security Toolbar home page with detailed information on the toolbar s protection o Launch AVG 9 0 opens the AVG user interface o Options opens a configuration dialog where you can adjust you
89. ill be warned immediately via the following dialog Threat detected File name C Documents and Settings Administrator Local Settings T emporary Internet Files Content IES wSMZK52 eicar 1 J com Resident Shield alert Threat name Virus identified EICAR Test Detected on open More information about this threat C Remove threat as Power User Show details The dialog provides information on the threat detected and it invites you to decide what action should be taken now e Heal if a cure is available AVG will heal the infected file automatically this option is the recommended action to be taken e Move to Vault the virus will be moved to AVG Virus Vault AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 49 ai AY Ts VG e Go to file this option redirects you to the exact location of the suspicious object opens new Windows Explorer window e Ignore we strictly recommend NOT TO use this option unless you have a very good reason to do so The entire overview of all threats detected by Resident Shield can be found in the Resident Shield detection dialog accessible from via system menu option History Resident Shield findings f AVG Anti Virus Free Eile Components History Tools Help Anti Virus Assen ae Free Edition AVG F You are protected Resident Shield detection Infection Object if Virus identified EICAR_Test
90. in as the need arises AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 76 e E AVG Next in the text field called Name there is the name assigned to this very schedule by the program vendor it is not possible to change this name In this dialog you can further define the following parameters of the scan Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Action based on computer startup Advanced schedule options This section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon Scheduled scan was started 2s ae 10 38 A new AVG system tray icon then appears in full color with a white arrow see picture above informing a scheduled scan is running Right click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan Scheduled scan gt Pause all scans Stop all scans A
91. information on the following components e Anti Virus ensures that your computer is protected from viruses trying to enter your computer details gt gt e Anti Spyware scans your applications in the background as you run them details gt gt e Link Scanner checks the search results displayed in your internet browser details gt gt E mail Scanner checks all incoming and outgoing mail for viruses details gt gt License provides full wording of the AVG License Agreement details gt gt Resident Shield runs in the background and scans files as they are copied opened or saved details gt gt Update Manager controls all AVG updates details gt gt Single click any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface Double click the icon to open the components own interface with a list of basic statistical data Right click you mouse over a component s icon to expand a context menu besides opening the component s graphic interface you can also select to Ignore component state Select this option to express you are aware of the component s error state but for some reason you wish to keep your AVG so 6 5 Statistics The Statistics section is located in the left bottom part of the AVG User Interface It offers a list of information regarding the program s operation e Last scan prov
92. ings dialog you can activate or deactivate the Resident Shield protection completely by checking unchecking the Enable Resident Shield item this option is switched on by default In addition you can select which Resident Shield features should be activated e Scan for Tracking cookies this parameter defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts e Report Potentially Unwanted Programs and Spyware Threats switched on by default scanning for potentially unwanted programs executable applications that can behave as various types of spyware or adware e Scan files on close on close scanning ensures that AVG scans active AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 94 objects e g applications documents when they are being opened and also when they are being closed this feature helps you protect your computer against some types of sophisticated virus e Scan boot sector of removable media switched on by default e Use Heuristics switched on by default heuristic analysis will be used for detection dynamic emulation of the scanned objects instructions in a virtual computer environment e Auto heal any detected infection will be healed automatically if there is a cure available 8 10 1 Advanced Se
93. ion etc o Any location do not use full path if you want to define this file as an exception only for the specific location then leave this checkbox AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 67 unchecked 8 6 Link Scanner The LinkScanner settings dialog allows you to switch on off the elementary features of the LinkScanner e i Advanced AVG Settings leg Appearance EI Sounds LinkScanner settings Ignore faulty conditions Enable AVG Search Shield need web browser restart me Vius veut Enable AVG Active Surf Shield Enable reporting of detected threats to AVG lies Schedules E EJ E mail Scanner 5 Resident Shield E E Update e Enable AVG Search Shield on by default advisory notifying icons on searches performed in Google Yahoo Bing or Baidu having checked ahead the content of sites returned by the search engine e Enable AVG Active Surf Shield on by default active real time protection against exploitive sites as they are accessed Known malicious site connections and their exploitive content is blocked as they are accessed by the user via a web browser or any other application that uses HTTP e Enable reporting of detected threats to AVG on by default mark this item to allow back reporting of exploits and bad sites found by users either via AVG Active Surf Shield or AVG Search Shield to feed the database collecting information on malicious
94. ion is necessary This is a brief description of the most common examples of such objects e Hidden files The hidden files are by default not visible in Windows and some viruses or other threats may try to avoid their detection by storing their files with this attribute If your AVG reports a hidden file which you suspect to be AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 135 9 7 5 malicious you can move it to your AVG Virus Vault Cookies Cookies are plain text files which are used by websites to store user specific information which is later used for loading custom website layout pre filling user name etc Suspicious registry keys Some malware stores its information into Windows registry to ensure it is loaded on startup or to extend its effect on the operating system Information Tab The Information tab contains data on such findings that cannot be categorized as infections spyware etc They can neither be positively labeled as dangerous but they are still worth your attention AVG scan is able to detect files which may not be infected but are suspicious These files are reported either as Warning or as Information The severity Information can be reported for one of the following reasons Run time packed The file was packed with one of less common run time packers which may indicate an attempt to prevent scanning of such file However not every report of such file indic
95. k to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 125 9 5 3 What to Scan EI AVG Anti Virus Free File Components History Tools Help Anti Virus All security features are w Free Edition AVG F You are protected Settings for scheduled scan over Schedule settings How to scan What to scan Q Computer scanner GE Update nom Scan specific files or folders 000000 DER Save Cancel Show notification On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files_or folders In case you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify folders to be scanned expand items by clicking the plus node until you find the folder you wish to scan You can select multiple folders by checking the respective boxes The selected folders will appear in the text field on the top of the dialog and the drop down menu will keep your selec
96. lable only when the destination mail server supports it e Administrative server shows the number of the port of the server that will be used for the reverse delivery of administration reports These messages are generated for example when the target mail server rejects the outgoing message or when this mail server is not available e E mail client SMTP server settings provides information on how to configure the client mail application so that outgoing mail messages are checked using the currently modified server for checking the outgoing mail This is a Summary based on the corresponding parameters specified in this dialog and other related dialogs AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 93 8 10 Resident Shield The Resident Shield component performs live protection of files and folders against viruses spyware and other malware S a Advanced AVG Settings leg E Appearance EJ Sounds Resident Shield Settings E Ignore faulty conditions Enable Resident Shield E Virus Vault C Scan for Tracking Cookies E PUP Exceptions a LinkScanner Report Potentially Unwanted Programs and Spyware threats w fA Scans C Scan files on close T B ag V Scan boot sector of removable media EJ E mail Scanner Use Heuristics Advanced Settings C Auto heal SS Directory Excludes 5 Excluded files E E Update Default e Cancel A 3 f In the Resident Shield Sett
97. lders selected for scanning C Documents and Settings Administrator My Documents Downloads Scan started 2 listopadu 2009 14 53 51 Scan finished 2 listopadu 2009 14 53 52 less than one second Total object scanned 3 User who launched the scan Administrator Export overview to file D The scan is complete On the Scan results tab you can find detailed statistics with information on e detected virus infections spyware e removed healed virus infections spyware e the number of virus infections spyware that cannot be removed or healed AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 130 a AVG In addition you will find information on the date and exact time of the scan launch on the total number of scanned objects on the scanning duration and the number of errors that have occurred during scanning Control buttons There is only one control button available in this dialog returns to the Scan results overview dialog 9 7 2 Infections Tab The Close results button AVG Anti Virus Free File Components History Tools Help AVG You are protected Anti Virus v Anson i Free Edition Scan results Results overview Infections File Infection Scan specific files or fold Remove selected infections Remove all unhealed infections D The scan is complete The Infections tab is only displayed in the
98. le files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All right
99. ll as an IP address for example 123 45 67 89 If the mail server uses a non standard port you can specify this port after the server name by using a colon as the delimiter for example pop acme com 8200 The standard port for POP3 communication is 110 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for POP3 communication O Use APOP when available this option provides more secure mail server login This makes sure that the E mail Scanner uses an alternative method of forwarding the user account password for login sending the password to the server not in an open but in an encrypted format using a variable chain received from the server Naturally this feature is available only when the destination mail server supports it Q Connection in the drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is also only available when the destination mail server supports it e E mail client POP3 server settings provides brief information on the configuration settings required to correctly configure your e mail client so that the E mail Scanner will check all incoming mail This is
100. ll editions and possibly higher service packs for specific operating systems 2 2 Minimum amp Recommended HW Requirements Minimum hardware requirements for AVG 9 Free e Intel Pentium CPU 1 5 GHz e 512 MB of RAM memory e 450 MB of free hard drive space for installation purposes Recommended hardware requirements for AVG 9 Free e Intel Pentium CPU 1 8 GHz e 512 MB of RAM memory e 550 MB of free hard drive space for installation purposes AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved aa AVG 3 AVG Download Manager AVG Download Manager is a simple tool that helps you select the proper installation file for AVG 9 Free Based on your input data the manager will select the specific product and license type and language Finally AVG Download Manager will go on to download and launch the appropriate installation process Warning Please note that AVG Download Manager is not suitable for downloading of network and SBS editions and only the following operating systems are supported Windows 2000 SP4 SRP roll up Windows XP SP2 and higher Windows Vista all editions AVG Download Manager is available for download at AVG website http www avg com Following please find a brief description of each single step you need to take within the AVG Download Manager 3 1 Language Selection AVG Download Manager Welcome to the AVG setup program The Following screens will guide you thro
101. ly The dialog opened via the Logs and Results navigation item allows you to specify parameters for e mail scanning results maintenance The dialog is divided into several sections e Logs Maintenance define whether you want to log e mail scanning information daily weekly monthly and also specify the maximum size of the log file in MB e Log level threshold the medium level is set up by default you can select a lower level logging elementary connection information or higher level logging of all traffic e Folder used to store log files define where the log file should be located 8 9 4 Servers In the Servers section you can edit parameters of the E mail Scanner component servers or set up a new server using the Add new server button alternatively you can right click the Servers item in the tree arranged navigation on the left and AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 89 select New server in the triggered context menu Zi Advanced AVG Settings EJ Appearance FE Sounds SS Ignore faulty conditions f Identity Protection EE Virus Vault 15 PUP Exceptions EJ Anti Spam E Web Shield FE LinkScanner Q Scans l Schedules 5 E mail Scanner Certification amp e Mail Filtering Logs and Results D SMTP 45 Resident Shield Anti Rootkit 45 Update Default POP3 Server Name Type of login Automatic O USER
102. m menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 37 Advanced Settings dialog 7 3 E mail Scanner One of the most common sources of viruses and trojans is via e mail Phishing and spam make e mail an even greater source of risks Free e mail accounts are more likely to receive such malicious e mails as they rarely employ anti spam technology and home users rely quite heavily on such e mail Also home users surfing unknown sites and filling in online forms with personal data such as their e mail address increase exposure to attacks via e mail Companies usually use corporate e mail accounts and employ anti spam filters etc to reduce the risk 7 3 1 E mail Scanner Principles The E mail Scanner component scans incoming outgoing e mails automatically You can use it with e mail clients that do not have their own plug in in AVG e g Outlook Express Mozilla Incredimail etc During AVG installation AVG there are automatic servers created for e mail control one for checking incoming e mails and the second one for checking outgoing e mails Using these two servers e mails are automatically checked on ports 110 and 25 standard ports for sending receiving e mails E mail Scanner works as an interface between e mail client and e mail servers on the Internet e Incoming mail While receiving a message from the s
103. matic login will be carried out automatically according to your e mail client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as well as an IP address for example 123 45 67 89 for a name If the mail server AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved uses a non standard port you can type this port behind the server name using a colon as the delimiter for example smtp acme com 8200 The standard port for SMTP communication is 25 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for SMTP communication o Queue processing determines the behavior of the E mail Scanner when processing the requirements for sending mail messages gt Automatic the outgoing mail is immediately delivered sent to the target mail server gt Manual the message is inserted into the queue of outgoing messages and sent later o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is avai
104. nclude any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied 10 2 Update Types You can distinguish between two types of update e On demand update is an immediate AVG update that can be performed any time the need arises e Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens 10 3 Update Process The update process can be launched immediately as the need arises by the Update now quick link This link is available at all times from any AVG user interface dialog However it is still highly recommended to perform updates regularly as stated in the update schedule editable within the Update manager component Once you start the update AVG will first verify whether there are new update files available If so AVG starts their downloading and launches the update process itself During the update process you will get redirected to the Update interface where you AVG 9 Free 2009
105. nduced it AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 64 yourself and you are aware of the potential risk At the same time once being displayed with the exclamation mark the icon cannot actually report any possible further error that might appear For this situation within the above dialog you can select components that may be in an error state or switched off and you do not wish to get informed about it The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window 8 4 Virus Vault ZB Advanced AVG Settings DES Virus Vault maintenance Limit Virus Vault Size PUP Exceptions L E LinkScanner 10 wf Scans Maximum size of Virus Vault percent of the drive size lies Schedules EJ E mail Scanner a f Resident Shield E E Update Delete files older than 30 Automatic file deletion Maximum number of files to be stored 1000 The Virus Vault maintenance dialog allows you to define several parameters regarding the administration of objects stored in the Virus Vault e Limit Virus Vault size use the slider to set up the maximum size of the Virus Vault The size is specified proportionally compared to the size of your local disk e Automatic file deletion in this section define the maximum length of time that objects should be stored in the Virus Vault Delete files older than AVG
106. ne a specific time when the update should be launched By default the update is set for 17 00 every day It is highly recommended to keep this setting unless you have a true reason to change it Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the Update Manager interface are as follows e Update now launches an immediate update on demand e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview 7 8 AVG Security Toolbar AVG Security Toolbar is a new tool which works together with the Link Scanner component and checks search results of the supported Internet search engines Yahoo Google MSN Baidu Yandex If you select to install the toolbar during the installation of AVG 9 Free it will be added into your web browser automatically AVG Security Toolbar can be used to control Link Scanner functions and to adjust its behavior and to update your AVG Security Toolbar if new updates are ava
107. ng of all incoming and outgoing e mail messages should be displayed Gaming mode This AVG function is designed for full screen applications that need to communicate over Internet and possible AVG ask dialogs would affect the application minimize it or corrupt its graphics To avoid this situation keep the check box for the Enable gaming mode when full screen application is executed option marked default setting 8 2 Sounds Within the Sounds dialog you can specify whether you want to be informed about specific AVG actions by a sound notification If so check the Enable sound events option off by default to activate the list of AVG actions AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 62 Appearance Sounds Ignore faulty conditions Virus Vault PUP Exceptions LinkScanner Scans Event Scan started Scan finished Scan finished with a threat found Resident Shield alert Ion Schedules mE E mail Scanner m f Resident Shield 25 Update Then select the respective event from the list and browse Browse your disk for an appropriate sound you want to assign to this event To listen to the selected sound highlight the event in the list and push the Play button Use the Delete button to remove the sound assigned to a specific event Note Only wav sounds are supported AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 8 3
108. nned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 109 e Scan reports Scan reports Report password protected archives Report password protected documents Report locked files C Repatt files containing macro Report hidden extensions a OK Cancel Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter
109. ormative icon will be displayed KV The linked page is safe with Yahoo search engine within AVG Link Scanner this icon will not be displayed The linked page does not contain threats but is somewhat suspicious questionable in origin or motive therefore not recommended for e shopping etc p The linked page can be either safe itself but containing further links to positively dangerous pages or suspicious in code though not directly employing any threats at the moment PX The linked page contains active threats For your own safety you will not be allowed to visit this page P The linked page is not accessible and so could not be scanned Hovering over an individual rating icon will display details about the particular link in question Information include additional details of the threat if any the IP address of the link and when the page was scanned by AVG AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 45 Wava Safe This page contains no active threats Explanation It is safe to proceed to this page IP Address 91 198 174 2 Scanned on 07 01 09 14 38 57 0 13 seconds to scan this page Ratings are provided by AVG Site owners please contact AVG Technologies for questions updates Visit the AVG website 7 5 4 AVG Active Surf Shield This powerful protection will block malicious content of any webpage you try to open and prevent it from being downloaded to yo
110. ort center page Your AVG Web opens the AVG website http www avg com About Viruses and Threats opens the online Virus Encyclopedia where you can look up detailed information on the identified virus Buy now opens the AVG website http www avg com at the online store where you can purchase a copy of AVG Register AVG Anti Virus Free opens AVG Free website http free avg com at the registration page where you can register to get the full access to a new web based discussion forum where you can receive technical support Premium Support opens you browser and takes you to AVG Support Center page where you can select your product type to view all support options available for you About AVG opens the Information dialog with five tabs providing data on program name program and virus database version system info license agreement and contact information of AVG Technologies CZ 6 2 Security Status Info The Security Status Info section is located in the upper part of the AVG main window Within this section you will always find information on the current security status of your AVG 9 Free Please see an overview of icons possibly depicted in this section and their meaning 7 v 4 The green icon indicates that your AVG 9 Free is fully functional Your computer is completely protected up to date and all installed components are working properly V J The orange icon warns that one or more com
111. ponents are incorrectly configured and you should pay attention to their properties settings There is no AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 29 critical problem in AVG 9 Free and you have probably decided to switch some component off for some reason You are still protected by AVG However please pay attention to the problem component s settings Its name will be provided in the Security Status Info section This icon also appears if for some reason you have decided to ignore a component s error status the Ignore component state option is available from the context menu opened by a right click over the respective component s icon in the component overview of the AVG main window You may need to use this option in a specific situation but it is strictly recommended to switch off the Ignore component state option as soon as possible I The red icon indicates that AVG 9 Free is in critical status One or more components does not work properly and AVG cannot protect your computer Please pay immediate attention to fixing the reported problem It is strongly recommended that you pay attention to Security Status Info and in case the report indicates any problem go ahead and try to solve it immediately Otherwise your computer is at risk Note AVG status information can also be obtained at any moment from the system tray icon 6 3 Quick Links Quick links in the left section of the AVG
112. ptionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend to keep to the pre defined configuration e Automatically heal remove infection switched on by default if a virus is identified during scanning it can be healed automatically if a cure is available In case the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 122 to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault Report Potentially Unwanted Programs and Spyware threats switched on by default this parameter controls the Anti Virus and Anti Spyware functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware and these can then be blocked or removed e Scan for Tracking Cookies switched on by default this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives switched on by default thi
113. r AVG Security Toolbar settings to suit your needs see the following chapter AVG Security Toolbar Options o Delete History allows you to Delete complete history of AVG Security Toolbar or to Delete search history Delete browser history Delete downloaded history and Delete cookies o Update checks for new updates for your AVG Security Toolbar o Help provides options to open the help file contact AVG technical support or view the details of the current version of the toolbar e Yahoo powered search box easy and safe way to search the web using Yahoo search Enter a word or phrase into the search box press Search to AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 54 Wi AV Nes start the search on the Yahoo server directly no matter what page is currently displayed The search box also lists your search history Searches done through the search box are analyzed using the AVG Search Shield protection e Total Protection button opens the Security tab in the Toolbar Options dialog allowing you to assign AVG Security Toolbar functionality you want to use e AVG Info button provides links to important security information located on the AVG website http www avg conV e Get More button opens a webpage where you can learn about many benefits of AVG paid product and easily purchase one of them 7 8 2 AVG Security Toolbar Options All AVG Security Toolbar parameters configuration i
114. r AVG License dialog you have to fill in your registration data In this free version you only have to type in your name User Name field The License Number text field is already filled in AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 16 Activate your AVG Free License User name Technical Support License number SFREE VOPRA FYL3R 3LUAR SMDVJ CUDYD STWE If you are looking for more features functionality or would like to use AVG in business or commercial environment with support for servers and remote administration please visit www avg com for more details Press the Next button to continue the installation process If in the previous step you have selected the standard installation you will be redirected directly to the AVG Security Toolbar dialog If custom installation was selected you will continue with the Destination Folder dialog 4 7 Custom Installation Destination Folder ZB AVG Free 9 0 build 656 9 7 2009 tg Destination Folder p The default destination folder is shown below You can click Browse button to select a different folder but we recommend using the default settings Destination folder C Program Files AVG AVGS Browse AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 17 Bo iE AVG The Destination Folder dialog allows you to specify the location w
115. r strings that are characteristic of a given virus e Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment e Generic detection detection of instructions characteristic of the given virus group of viruses AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system We call such threats Potentially Unwanted Programs various kinds of spyware adware etc Furthermore AVG scans your system registry for suspicious entries temporary Internet files and tracking cookies and allows you to treat all potentially harmful items in the same way as any other infection AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 34 WP aa AVG 7 1 2 Anti Virus Interface AVG Anti Virus Free FX File Components History Tools Help AVG You are protected Anti Virus Free Editi All security features are wo ree Edition Anti Virus Component e AntiVirus could be potentially unwanted within your system Anti Virus also holds the internal virus database and therefore it is crucial that you keep the Anti Virus component up to date to Q Computer scanner maintain the maximum level of protection OG Update nom Anti Virus component is active ge Anti Virus detects viruses worms and trojans as well as executable files or DLL libraries that Infection definitions 23
116. rams and Spyware threats Scan inside archives C Report password protected archives C Report password protected documents C Report files containing macro C Report hidden extensions C Move reported attachments to Virus Vault incoming e mails only Cancel The E mail Scanner dialog is divided into three sections e E mail scanning in this section select whether you want to scan the incoming outgoing e mail messages and whether all e mails should be certified or only e mails with attachments e mail virus free certification is not supported in HTML RTF format Additionally you can choose if you want AVG to modify the subject for messages that contain potential viruses Tick the Modify subject of virus infected messages checkbox and change the text respectively default value is VIRUS e Scanning properties specify whether the heuristic analysis method should be used during scanning Use heuristic whether you want to check for the presence of potentially unwanted programs Report Potentially Unwanted Programs and Spyware Threats and whether archives should be scanned too Scan inside archives AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 86 EAC AVU e E mail attachments reporting specify whether you wish to be notified via e mail about password protected archives password protected documents macro containing files and or files with hidden extension detected as an
117. recommended to run the scheduled scan this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the Scan whole computer regularly at least once a week However if possible launch the scan of your entire computer daily as set up in the scan schedule default configuration If the computer is always on then you can schedule scans out of working hours If the computer is sometimes switched off then schedule scans to occur on a computer start up when the task has been missed To edit your scheduled scan settings see the AVG scanning interface and find the bottom section called Schedule scans AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 118 File Components History Tools Help AVG Anti Virus Free Edition Scan for threats e Scan whole computer Q Computer scanner Click here to start this scan Change scan settings ings for Scan whole computer Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders Schedule scans Manage Scheduled Scans A Click here to manage scheduled scans Scan history View Virus Vault Schedule scans Click the graphical icon within the Schedule scans section to open a new Schedule scans dialog where you find a list of all currently scheduled scans
118. ree version these servers are predefined and can t be changed AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 103 AVG 8 11 4 Manage The Manage dialog offers two options accessible via two buttons d Advanced AVG Settings Appearance EI Sounds Update management Ignore faulty conditions Virus Vault PUP Exceptions E LinkScanner Scans Ion Schedules mz E mail Scanner Resident Shield Use the button below to remove all temporary update files e Delete temporary update files Use the button below to restore the previous virus database version ain 3 aie Ei E Update C Revert virus database to previous version Proxy Dial up e Delete temporary update files press this button to delete all redundant update files from your hard disk by default these files are being saved for 30 days e Revert virus database to previous version press this button to delete the latest virus base version from your hard disk and to return to the previously saved version new virus base version will be a part of the following update AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 104 8 AY fm AVU 9 AVG Scanning Scanning is a crucial part of AVG 9 Free functionality You can run on demand tests or schedule them to run periodically at convenient times 9 1 Scanning Interface D AVG Anti Virus Free JE
119. rted automatically immediately after the update process has finished and your approval will not be required e Complete at next computer restart the update process finalization will be postponed until the next computer restart again please keep in mind that this option is only recommended if you can be sure the computer gets restarted regularly at least daily Post update memory scan Mark this check box to define you want to launch a new memory scan after each successfully completed update The latest downloaded update might have contained new virus definitions and these could be applied in the scanning immediately Additional update options e Build new system restore point after each program update before each AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality e Use DNS update mark this check box to confirm you want to use the update files detection method that eliminates data amount transferred between the update server and AVG client e Require confirmation to close running applications switched on by default will help you make sure no curren
120. s Display notification window while e mail is being scanned Save changes Cancel In the E mail Scanner component s dialog you can find a brief text describing the component s functionality information on its current status E mail Scanner is active and the following statistics e Total e mails scanned how many e mail messages were scanned since the E mail Scanner was last launched if needed this value can be reset e g for statistic purposes Reset value e Threats found and blocked provides the number of infections detected in e mail messages since the last E mail Scanner launch e Installed e mail protection information about a specific e mail protection plug in referring to your default installed e mail client AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 39 Basic component configuration In the bottom part of the dialog you can find the section named E mail Scanner settings where you can edit some elementary features of the component s functionality e Scan incoming messages check the item to specify that all e mails deliver ed to your account should be scanned for viruses By default this item is on and it is recommended not to change this setting e Scan outgoing messages check the item to confirm all e mail sent from your account should be scanned for viruses By default this item is off Display notification icon while E mail is being scanned during t
121. s accessible directly within the AVG Security Toolbar panel The editing interface opens via the AVG Options toolbar menu item in a new dialog called Toolbar Options divided into three sections e General Zz AVG Security Toolbar Options Toolbar Options aR AVG General Predefined Buttons Security CI AYG News Button Advanced Options AVG Info Button Get More Button Delete History Button amp Help AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved On the tab you can specify button that should be displayed hidden within the AVG Security Toolbar panel o AVG News Button this option displays the AVG News button Pressing the button within the AVG Security Toolbar panel you can open a drop down menu with links to up to date AVG related press releases o AVG Info Button the AVG Info button opens the menu with the following options Toolbar Info opens the AVG Security Toolbar product page with detailed information on the component About Threats opens the AVG virus lab web page with information on current threats virus removal recommendations FAQ list etc AVG News opens the web page providing the latest AVG related press release Current Threat Level opens the virus lab we page with a graphical display of the current threat level on the web Virus Encyclopedia opens the Virus Encyclopedia page where you can search the specific viruses by name and g
122. s from the respective menu e E mail Scanner plug ins Click the E mail Scanner item to open and decide on what plug in is to be installed to guarantee your electronic mail security By default Plugin for AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 18 Microsoft Outlook will be installed Another specific option is the Plugin for The Bat If you use any other e mail client MS Exchange Qualcomm Eudora go for the Personal E mail Scanner option to secure your e mail communication automatically no matter what e mail program you run e Plug in for Microsoft Office 2000 XP 2003 2007 Checking this item installs a special plug in for enhanced protection of files used by Microsoft Office applications this applies only to aforementioned versions Continue by pressing the Next button 4 9 AVG Security Toolbar E BAC Free 9 0 build 655 9 3 2009 AVG Security Toolbar Install the AVG Security Toolbar now to remove the hassle and complication of managing the security of your computer It quickly tracks and monitors dangerous websites allowing you to surf the web knowing you are safe SANG BJsearch amp Total Protection Install the AVG Security Toolbar recommended C Set Yahoo as my default search engine and notify me of changes In the AVG Security Toolbar dialog decide whether you want to install the AVG Security Toolbar verification o
123. s parameters defines that the scanning should check all files even if these are packed inside some type of archive e g ZIP RAR Use Heuristics switched on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment switched on by default scanning will also check the system areas of your computer Then you can change the scan configuration as follows e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved e A Additional scan settings Computer shutdown options Shutdown computer upon scan completiori Define file types for scanning O All file types Define excluded extensions Selected file types v Scan infectable files only C Scan media files Define included extensions v Scan files without extensions le Ok Cancel o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shu
124. s reserved 113 S AVC AV E d Scan reports Scan reports Report password protected documents Report locked files C Repart files containing macro Report hidden extensions Oo OK Cancel Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or folders Also this configuration will be used as a template for all of your newly scheduled scans all customized scans are based on the current configuration of the Scan of selected files or folders 9 3 Scanning in Windows Explorer Besides the pre defined scans launched for the entire computer or its selected areas AVG 9 Free also offers the option of quick scanning of a specific object directly in the Windows Explorer environment If you want to open an unknown file and you cannot be sure of its content you may want to have it checked on demand Follow these steps AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 114 e d aii AV Name Size Ty O ltov File dem Explore File ice Open File Coco Search File Cen Sharing and Security File
125. s switched off by default cookies parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 48 aa AVG Control buttons The control buttons available within the Resident Shield interface are as follows e Manage exceptions opens the Resident Shield Directory Files Excludes dialog where you can define folders that should be left out from the Resident Shield scanning e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview 7 6 3 Resident Shield Detection Resident Shield scans files as they are copied opened or saved When a virus or any kind of threat is detected you w
126. tdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 124 e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower
127. te The Attachment filter dialog allows you to set up parameters for e mail messages attachment scanning By default the Remove attachments option is switched off If you decide to activate it all e mail message attachments detected as infectious or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the respective option e Remove all executable files all exe files will be deleted e Remove all documents all doc files will be deleted e Remove files with these comma separated extensions will remove all Attachment filter Remove attachments C Remove all executable files C Remove all documents Remove files with these comma separated extensions files with the defined extensions AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 8 9 3 Logs and Results E Advanced AVG Settings e DIE Appearance Sounds Ignore faulty conditions Monthly logs Identity Protection O Weekly logs Virus Vault O Daily logs PUP Exceptions Automatic logs Anti Spam Web Shield Maximum log file size 15 LinkScanner E Scans amp l Schedules Medium E EJ E mail Scanner EE Certification Folder used to store log files Mail Filtering Logs Maintenance Log level threshold C Documents and Settingsv ll Users Application Data avg9 Emc Log mK Servers Resident Shield Anti Rootkit App
128. ted scans history for later use Alternatively you can enter full path to the desired folder manually if you enter multiple paths it is necessary to separate with semi colons without extra space Within the tree structure you can also see a branch called Special locations Following find a list of locations that will be scanned once the respective check box is marked e Local hard drives all hard drives of your computer e Program files C Program Files e My Documents folder C Documents and Settings User My Documents AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 126 e Shared Documents C Documents and Settings All Users Documents e Windows folder C Windows e Other o System drive the hard drive on which the operating system is installed usually C o System folder Windows System32 o Temporary Files folder Documents and Settings User Local Settings Temp o Temporary Internet Files Documents and Settings User Local Settings Temporary Internet Files Control buttons of the Settings for scheduled scan dialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save Saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface
129. tely Complete at next computer restart Post update memory scan C Start memory and process scan after a successful update Additional update options Build new system restore point during each program update Use DNS update Require confirmation to close running applications AVG may require the closing of some running applications for example MS Outlook Check computer time Display notification if time set on computer differs from the correct time more than 24 41 hours The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update When to update files In this section you can select between two alternative options update can be scheduled for the next PC restart or you can launch the update immediately By default the immediate update option is selected since this way AVG can secure the maximum safety level Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly at least daily AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 98 If you decide to keep the default configuration and launch the update process immediately you can specify the circumstances under which a possible required restart should be performed e Require confirmation from the user you will be asked to approve a PC restart needed to finalize the update process e Restart immediately the computer will be resta
130. ter is switched on but nobody is currently working on it On the other hand you can decrease the system resources usage by extending the scanning duration Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported a Scan reports Scan reports Report password protected archives Report password protected documents Report locked files C Report files containing macro Report hidden extensions n OK Cancel Click the Additional scan settings to open a new Computer shutdown options dialog where you can decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked i Additional scan settings Computer shutdown options Shutdown computer upon scan completion Cancel e DK AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 80 Appearance Sounds Ignore faulty conditions Virus Vault 5 PUP Exceptions EJ LinkScanner D Scans f Schedules l Scheduled scan Dei Virus database update schedule f Pro
131. tive and fully functional the AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved Resident Shield interface offers some elementary component settings options too The statistics is as follows e Resident Shield has been active for provides the time since the latest component s launch e Threats detected and blocked number of detected infections that were prevented from being run opened if needed this value can be reset e g for statistic purposes Reset value Resident Shield settings In the bottom part of the dialog window you will find the section called Resident Shield settings where you can edit some basic settings of the component s functionality detailed configuration as with all other components Is available via the File Advanced settings item of the system menu The Resident Shield is active option allows you to easily switch on off resident protection By default the function is on With resident protection on you can further decide how the possibly detected infections should be treated removed o either automatically Remove all threats automatically o or only after the user s approval Ask me before removing threats This choice has no impact on the security level and it only reflects your preferences In both cases you can still select whether you want to Remove cookies automatically In specific cases you can switch this option on to achieve maximum security levels however it i
132. tly running applications will be closed without your permission if required for the update process to be finalized e Check computer time mark this option to declare you wish to have notification displayed in case the computer time differs from the correct time AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 99 more than specified number of hours 8 11 1 Proxy E Advanced AVG Settings leg 7 EJ Appearance EJ Sounds Update settings Proxy EJ Ignore faulty conditions Use proxy FE Virus Vault EJ PUP Exceptions E LinkScanner Server E D Scans C Use PROXY authentication amp L Schedules fE E mail Scanner 5 Resident Shield E EJ Update Proxy Dial up URL Manage The proxy server is a stand alone server or a service running on a PC that guarantees safer connection to the Internet According to the specified network rules you can then access the Internet either directly or via the proxy server both possibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to e Use proxy e Do not use proxy server default settings e Try connection using proxy and if it fails connect directly If you select any option using proxy server you will have to specify some further data The server settings can be configured either manually or automatically
133. tory Excludes Resident Shield Excluded files Add Add List Remove The Resident Shield Excluded files dialog behaves just like the previously described Resident Shield Directory Excludes but instead of folders you can now define specific files that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any files The dialog provides the following control buttons e Add specify files to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list allows you to enter a whole list of files to be excluded from the Resident Shield scanning e Edit allows you to edit the specified path to a selected file AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 97 S AVG e Edit list allows you to edit the list of files e Remove allows you to delete the path to a selected file from the list 8 11 Update a Advanced AVG Settings f Appearance Sounds Ignore faulty conditions Virus Vault PUP Exceptions LinkScanner a f Scans w Schedules E mail Scanner When to update files Update upon next computer restart Updated files will be prepared and the update will be completed after the computer restart Update immediately If computer restart is required Require confirmation from the user O Restart immedia
134. ttings In the Files scanned by the Resident Shield dialog it is possible to configure which files will be scanned by specific extensions a Advanced AVG Settings SS Appearance E Sounds EJ Ignore faulty conditions E Virus Vault EJ PUP Exceptions EJ LinkScanner E Gei Scans e l Schedules ZC E mail Scanner Excluded files E EJ Update Directory Excludes Files scanned by the Resident Shield O Scan all files Scan infectable files and selected types of documents Always scan files with the following extensions 386 ASP BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPL DEVDLL DO0 DRVEML Always scan files without extensions The Resident Shield will scan Resident Shield will scan files with following extensions 386 A5P BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPL DEV DLL DO DRV EML EXE GIF HLPHTOINFINGJPEG JPG JSTLNK MD MSG NWS DG 0V PCASPDFPGMIPHP PIF PL PNG POT PP SCR SHS SMM SWF SYS TIF MVBE MBSMBXAXD WMF XL XML ZL Scanning files without extension is on Decide whether you want all files to be scanned or just infectable files if so you can further specify a list of extensions defining files that should be excluded from scanning and also a list of file extensions defining files that must be scanned under all AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 95 e gt E AVC S AVU circumstances 8 10 2 Directory Exludes d Adv
135. u can chose your desired language from the drop down menu the language will then be used for the entire AVG user interface The drop down menu only offers those languages you have previously selected to be AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 60 ai v WW dv ver installed during the installation process see chapter Custom Installation Component Selection However to finish switching the application to another language you have to restart the user interface follow these steps e Select the desired language of the application and confirm your selection by pressing the Apply button right hand bottom comer e Press the OK button confirm e New dialog window pops up informing you the language change of AVG user interface requires the application restart a AVG Internet Security Application restart is required for language change to take effect i Restart the application now i Balloon tray notifications Within this section you can suppress display of system tray balloon notifications on the status of the application By default the balloon notifications are allowed to be displayed and it is recommended to keep this configuration The balloon notifications typically inform on some AVG component s status change and you should pay attention to them However if for some reason you decide you do not wish these notifications to be displayed or you would like onl
136. ue icon announces there was an infection detected during the scan but the infected object was removed automatically E red icon warns there was an infection detected during the scan and it could not be removed Each icon can either be solid or cut in half the solid icons stands for a scan that was completed and finished properly the cut in half icon means the scan was canceled or interrupted AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 128 Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog e Start time date and time when the scan was launched e End time date and time when the scan ended e Tested objects number of objects that were checked during scanning e Infections number of virus infections detected removed e Spyware number of spyware detected removed e Scan log information information relating to the scanning course and result typically on its finalization or interruption Control buttons The control buttons for the Scan results overview dialog are e View details press this button to switch to the Scan results dialog to view detailed data on the selected scan e Delete result press this button to remove the selected item from the scan results overview e Back switches back to the default dialog of the AVG scanning interface 9 7 Scan Results Details If in t
137. ugh the process of installing AVG protection on your computer Click the Next button to begin the installation or Exit button to quit WARNING This program is protected by laws and international treaties Unauthorized reproduction or distribution of this program or any part of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law In this first step of AVG Download Manager select the installation language from the roll down menu Note that your language selection applies only to the installation process after the installation you will be able to change the language directly from program settings Then press the Next button to continue AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved Aw F VG 3 2 Connectivity Check In the next step AVG Download Manager will attempt to establish an Internet connection so that updates can be located You will not be allowed to advance the download process until the AVG Download Manager is able to complete the connectivity test e If the test shows no connectivity make sure you are really connected to Internet Then click the Retry button AVG Download Manager Connection issue The AVG Download Manager is not able to detect a working Internet connection Please check to make sure that you are connected to the Internet and click Retry If you connect to the Internet through a proxy ple
138. ule options This section allows you to define under which conditions the program update should AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 84 a Euin dv vare should not be launched if the computer is in low power mode or switched off completely Other update settings Check the Run the update again as soon as the Internet connection is available option to make sure than if the internet connection gets corrupted and the update process fails it will be launched again immediately after the internet connection is restored Once the scheduled update is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 85 8 9 E mail Scanner a Advanced AVG Settings Appearance E Sounds E mail scanning Ignore faulty conditions Check incoming e mail C Check outgoing e mail Virus Vault Certify e mail 15 PUP Exceptions C with attachments only LinkS f one C Modify subject of virus infected messages E iQ Scans ER Schedules ES _ Certification Scanning properties 15 Mail Filtering Use Heuristics 5 Logs and Results ike Servers JE Resident Shield ES a Update E mail attachments reporting Report Potentially Unwanted Prog
139. ur computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically block you from opening the web page thus protecting you from inadvertently being infected It is important to remember that exploited web pages can infect your computer simply by visiting the affected site for this reason when you request a dangerous webpage containing exploits or other serious threats the AVG Link Scanner will not allow your browser to display it If you do encounter a malicious web site within your web browser the AVG Link Scanner will warn you with a screen similar to WaAVG Pi Dangerous This page contains active threats Risk Category Cracks site Risk Name warez com IP Address 64 20 54 69 Scanned on 07 01 09 14 36 57 0 01 seconds to scan this page Ratings are provided by AVG Site owners please contact AVG Technologies for questions Keep up to date with the latest AVG news and updates Visit the AVG website Entering such web site is highly risky and it cannot be recommended 7 6 Resident Shield 7 6 1 Resident Shield Principles The Resident Shield component gives your computer continuous protection It scans every single file that is being opened saved or copied and guards the system areas of the computer When Resident Shield discovers a virus in a file that is accessed it AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 46 aa AVG stops t
140. uristics Scan system environment Define excluded extensions Selected file types Scan infectable files only C Scan media files Define included extensions Scan files without extensions Scan process priority Automatic scan Set additional scan reports el The Scan settings section offers a list of scanning parameters that can be optionally switched on off e Automatically heal remove infection if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have to decide what to do with the detected infection The recommended method is to remove the infected file to the Virus Vault AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 70 Report Potentially Unwanted Programs and Spyware Threats this parametr controls the Anti Virus and Anti Spyware functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware and these can then be blocked or removed e Scan for Tracking Cookies this parameter of the Anti Spyware component defines that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electron
141. web based discussion forum where you can receive technical support e Back press this button to return to the default AVG user interface components overview 7 5 Link Scanner 7 5 1 Link Scanner Principles The LinkScanner component provides protection against websites that are designed to install malware into your computer via the web browser or its plugins The LinkScanner technology consists of two features AVG Search Shield and AVG Active Surf Shield e AVG Search Shield contains list of websites URL addresses which are known to be dangerous When searching Google Yahoo Bing or Baidu all results of the search are checked according to this list and a verdict icon is shown for Yahoo search results only exploited website verdict icons are shown Also if you type some address directly into your browser click a link on any website or e g in your e mail it is checked automatically and blocked if necessary AVG Active Surf Shield scans the contents of the websites you are visiting regardless of the websites address Even if some website is not detected by AVG Search Shield e g when a new malicious website is created or when a previously clean website now contains some malware it will be detected and blocked by AVG Active Surf Shield once you try to visit it Note AVG Link Scanner is not intended for server platforms AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 43 AY g gn a
142. which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported Scan reports Scan reports Report password protecte Report password protected documents Report locked files C Repott files containing macro Report hidden extensions e SE Cancel Note By default the scanning configuration is set up for optimum performance Unless you have a valid reason to change the scanning settings it is highly recommended to stick to the predefined configuration Any configuration changes should be performed by experienced users only For further scanning configuration options see the Advanced settings dialog accessible via the File Advanced setting system menu item Control buttons There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches bac
143. y after the installation process launch you will see the Licence agreement dialog providing the full wording of AVG licence agreement a AVG Free 9 0 build 655 9 3 2009 License agreement p AVG products are subject to the terms and conditions of the AVG license agreement below To continue with the installation you must accept the agreement IMPORTANT READ THIS AGREEMENT CAREFULLY THIS IS A LEGAL AGREEMENT BETWEEN AVG TECHNOLOGIES AS DEFINED BELOW AND YOU ACTING AS AN INDIVIDUAL OR IF APPLICABLE ON BEHALF OF THE INDIVIDUAL OR ENTITY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED IF YOU CLICK THE ACCEPT OPTION OR INSTALL THE SOFTWARE PRODUCT ACCOMPANYING m Printable version The License Agreement dialog provides the full wording of the AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by marking the Ihave read license agreement check box and pressing the Accept button If you do not agree with the license agreement press the Don t accept button and the installation process will be terminated immediately AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 4 4 Checking System Status a AVG Free 9 0 build 655 9 3 2009 X Checking System Status ree Some parts of the software may take longer to install than others so the progress bar may pause from time to time file
144. y certain notifications related to a specific AVG component to be displayed you can define and specify your preferences by checking unchecking the following options e Display system tray notifications by default this item is checked switched on and notifications are displayed Uncheck this item to completely turn off the display of all balloon notifications When turned on you can further select what specific notifications should be displayed o Display tray notifications about update decide whether information regarding AVG update process launch progress and finalization should be displayed o Display components state change notifications decide whether AVG 9 Free 2009 Copyright AVG Technologies CZ s r o All rights reserved 61 information regarding component s activity inactivity or its possible problem should be displayed When reporting a component s fault status this option equals to the informative function of the system tray icon color changing reporting a problem in any AVG component o Display Resident Shield related tray notifications decide whether information regarding file saving copying and opening processes should be displayed or suppressed o Display tray notifications about scanning decide whether information upon automatic launch of the scheduled scan its progress and results should be displayed o Display E mail Scanner related tray notifications decide whether information upon scanni

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