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3Com Router 3040
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1. 2 3 3Com Router 3000 ADSL2 Family Installation Guide 2 Installing the Router A Caution If the PWR LED is still off after you repeat steps 2 through 4 several times 2 5 Connecting the Router to a Console Terminal 2 5 1 Console cable The console cable has an RJ45 connector at one end and a DB9 female connector at the other end i Ter Figure 2 3 Console cable assembly iii 2 5 2 Connecting the console cable Follow these steps to connect the router to a console terminal Step 1 Select a console terminal The console terminal can be either a standard ASCII terminal with an RS 232 serial interface or more commonly a PC Step 2 Connect the console cable Power off the router and the console terminal and then connect the RS 232 serial port on the console terminal to the console port on the router using the console cable Verify the connection and power on the router In normal cases the startup information is displayed on the terminal screen 2 4 3Com Router 3000 ADSL2 Family Installation Guide 2 Installing the Router 2 6 Connecting the Router to LAN 2 6 1 Ethernet cable A 10 100Base TX Ethernet interface is usually connected to an Ethernet using a category 5 twisted pair cable as shown in Figure 2 4 Figure 2 4 Ethernet cable assembly Ethernet cables fit into two categories straight through and crossover e Straight through cable at both
2. If faults occur to the extended segment of the Boot ROM or you upgrade it mistakenly you can restore the extended segment of the Boot ROM from the Flash to the Boot ROM by taking these steps 3 9 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router Step 1 Enter the Boot Menu and then select lt 7 gt to enter the Boot ROM operation sub menu Step 2 Select lt 3 gt in the operation sub menu to restore the extended segment of the Boot ROM from the Flash If the operation is successful the system displays Writing to Boot ROM Please wait Restoring Boot ROM program successed Step 3 When the sub menu appears again select lt 5 gt to exit and reboot the router 3 2 4 Upgrading Application Programs with NET Upgrading an application program with net is to download the application program through an Ethernet interface In this approach the router is a client that needs to be connected to a TFTP or FTP server through one of its fixed Ethernet interfaces A Caution The 3040 3041 series does not provide any TFTP or FTP server program You need to purchase and install one by yourself Follow these steps to upgrade an application program through TFTP or FTP 1 Start the TFTP or FTP server Start the TFTP or FTP server on the PC connected to the Ethernet interface on the router and set the path to the file that is to be downloaded For the FTP server you must also set username and
3. 8 Power LED PWR Figure 1 1 Front view of the Router 3040 2 Power socket 4 Ethernet port 1 LAN1 6 Ethernet port 3 LAN3 8 ADSL2 over POTS interface ADSL 1 Power switch 3 Console port CONSOLE 5 Ethernet port 2 LAN2 7 Ethernet port 4 LAN4 Figure 1 2 Rear view of the Router 3040 1 Product Overview 3Com Router 3000 ADSL2 Family Installation Guide 1 2 2 System specifications Table 1 1 System specifications of the Router 3040 Item Router 3040 1 console port Interface 4 x 10 100 Mbps L2 Ethernet ports 1 ADSL2 over POTS interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max power 10 W Rated voltage 100 VAC to 240 VAC 50 Hz to 60 Power npu G supply Current 0 5 A to 1 A external Voltage 12 VDC Output Current 1 25 A 45 x 300 x 180 mm 1 77 x 11 81 x 7 09 in Dimensions HxWxD the maximum measurements including the bulge Weight lt 1 kg 2 20 Ib Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity noncondensing 5 to 90 1 Product Overview 3Com Router 3000 ADSL2 Family Installation Guide 1 2 3 LEDs 1 Product Overview You can gather information about the status of the 3Com Router 3000 Ethernet Family and its interfaces by reading the seven LEDs on its cover as shown in the illustration Table 1 2 LEDs on the cover of the Rout
4. 2 Check the console cable and the terminal Such as the HyperTerminal parameter settings 4 1 3Com Router 3000 ADSL2 Family Installation Guide 4 Troubleshooting Symptoms 2 Illegible characters are displayed on the console terminal after the router is powered on Solution Make sure you have set on your terminal HyperTerminal Baud rate 9600 Databit 8 Parity check none Stopbit 1 Flow control none Terminal emulation VT100 Reconfigure the parameters if their values are different 4 3 Recovering Replacing a Lost Boot ROM Password If the Boot ROM password of the router is lost contact the local agent of 3Com for help 4 2
5. 3 2 2 Upgrading Programs through XModem When you upgrade software through XModem you can do that using the console port without having to set up another configuration environment 3 2 2 1 Upgrading an application program Step 1 Enter the Boot menu and press lt 1 gt to download an application program using XModem The following download speeds are available for the router Downloading application program from serial Please choose your download speed ilies BB OD Ds 6 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Exit and reboot Enter your choice 1 6 Step 2 Select an appropriate download speed for example 115200 bps by entering lt 5 gt The following message appears Download speed is 115200 bps Change the terminal s speed to 115200 bps and select XModem protocol Press ENTER key when ready 3 7 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router Step 3 Change your terminal s baud rate to the same baud rate for software downloading 115200 bps in this example After that disconnect the terminal Dial in Disconnect reconnect it Dial in Dialing and press lt Enter gt to start downloading The system displays Downloading CCCCC Note The new baud rate takes effect only after you reconnect the terminal emulation program Step 4 Select Transmit send file in the terminal window The following dialog box pops up Send
6. File 2 x Folder D Filename D wersionwarn abs Browse Protocol Xmodem v Send Close Cancel Figure 3 6 Send File dialog box Step 5 Click lt Browse gt Select the application file to be downloaded and set protocol to XModem Click lt Send gt Step 6 After completing downloading the system begins writing data to the Flash and then displays the following information in the terminal interface indicating completion of the downloading Download completed Writing to flash memory Please wait it needs a long time Please wait He aR aE aE aE aE aE AE AE AE aE aE RR aE aE aE EEE rr rtorrent dd Writing FLASH Success Please use 9600 bps Press lt ENTER gt key to reboot the system Restore the speed of the console terminal to 9600 bps as prompted disconnect and reconnect the terminal The system starts up normally 3 2 2 2 Upgrading the Boot ROM program Step 1 Enter the Boot Menu and then select lt 7 gt to enter the Boot ROM operation sub menu Step 2 Enter lt 1 gt in the Boot ROM operation sub menu to upgrade the Boot ROM program using XModem Several speed options are available for you The subsequent steps are the same as those described in 3 2 2 1 Upgrading an application program of this section 3 8 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router A Caution You cannot restore the Boot ROM program on site if you fail to upgrade the entire Boot
7. downloading 3 To clear application password select lt 4 gt in the Boot Menu This is used for clearing a superuser password The setting takes effect only once and at a reboot superuser password authentication is enabled AN Caution Upgrade router software only when necessary and with help of engineers When doing that make sure that the Boot ROM software version can work with the version of the adopted application program 4 To enter the Boot ROM submenu select lt 7 gt 3 6 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router The Boot ROM submenu is displayed Boot ROM Download Menu 1 Download Boot ROM with XModem 2 Download Extended Segment of Boot ROM with XModem 3 Restore Extended Segment of Boot ROM from FLASH 4 Backup Extended Segment of Boot ROM to FLASH 5 Exit to Main Menu Enter your choice 1 5 The menu provides approaches to Boot ROM upgrade backup and recovery 5 Select lt 8 gt to have the system ignore the software version of the Boot ROM program its extended segment and application program for backward compatibility If you fails to upgrade the software because the system considers that you are using an invalid version even when the correct version is used you can use option 8 to ignore the version check during software upgrading Note that this option works only once after you select it Then the system resumes version check at reboot
8. 3com www 3Com com p 3Com Router 3000 ADSL2 Family Installation Guide Router 3040 3C13640 Router 3041 3C13641 Router 3040E 3CR13640 75 Router 3041E 3CR13641 75 Part Number 10014936 Rev AA March 2006 Copyright 2006 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy wil
9. KKKKKKKKKKKKKKK KKK KKK 3Com 3000 Routers Boot ROM V9 00 gt KKEKKKKKKKKKKKKKKK KKK KKK KKK KKK KKKKKKKKKKKKKKK Copyright C 1997 2003 by 3Com Corp CO LTD Compiled at 17 11 06 Aug 19 2003 Testing memory OK 64M bytes SDRAM 8192k bytes flash memory Hardware Version is MTR 2 0 CPLD Version is CPLD 1 0 Press Ctrl B to enter Boot Menu System is starting Starting at 0x10000 Press lt Enter gt The system displays if login authentication is not enabled lt Router gt This prompt indicates that the router enters system view and is ready for configuration 3 4 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router 3 2 Maintaining the Router 3 2 1 Boot Menu Start the router When the information Press Ctrl B to enter Boot Menu appears on the terminal screen press lt Ctrl B gt The system displays Please input Boot ROM password A Caution e Press lt Ctrl B gt within three seconds after the prompt Press Ctrl B to Enter Boot Menu appears to enter the Boot Menu Otherwise the system starts decompressing the program e lf you want to enter the Boot menu after the system starts decompressing the program you need to reboot the router Type the correct password and press lt Enter gt If no Boot ROM password is configured just press lt Enter gt The system accesses the following Boot menu Boot Menu 1 Download applic
10. POTS interface ADSL Figure 1 4 Rear view of the Router 3041 1 Product Overview 3Com Router 3000 ADSL2 Family Installation Guide 1 3 2 System specifications Table 1 6 System specifications of the Router 3041 Item Router 3041 1 console port 4 x 10 100 Mbps Ethernet ports Interface 1 ADSL2 over POTS interface 1 ISDN BRI S T interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max power 10W iiau Rated voltage 100 VAC to 240 VAC 50 Hz to 60 Hz Power P Current 0 5 A to 1 A supply Voltage 12 VDC external Output g Current 1 25 A Dimensions 45 x 300 x 180 mm 1 77 x 11 81 x 7 09 in H x W x D the maximum measurements including the bulge Weight lt 1 kg 2 20 Ib Operating temperature 0C to 40 C 32 F to 104 F Relative humidity noncondensing 5 to 90 1 Product Overview 3Com Router 3000 ADSL2 Family Installation Guide 1 3 3 LEDs 1 Product Overview You may gather information about the status of the Router 3041and its interfaces by reading the 10 LEDs on its cover as shown in Table 1 7 Table 1 7 LEDs on the cover of the Router 3041 LED Description LANI LAN2 LAN3 LA N4 OFF means no link is present Steady ON means a link is present Blinking means the interface is sending and or receiving data DSL LNK OFF means no ADSL ADSL2 ADSL2 line is activated Steady ON means the ADSL ADSL2 ADSL2 line is a
11. ROM program Therefore you must not upgrade the entire Boot ROM program unless necessary and with help of engineers 3 2 2 3 Upgrading the extended segment of the Boot ROM program Step 1 Enter the Boot Menu and then select lt 7 gt to enter the Boot ROM operation sub menu Step 2 Select lt 2 gt in the operation sub menu to upgrade the extended segment of the Boot ROM program using XModem Several speed options are available for you The subsequent steps are the same as those described in 3 2 2 1 Upgrading an application program of this section AN Caution This upgrade approach is only used to upgrade a portion of the Boot ROM program so you can make a second attempt once errors occur 3 2 3 Backing up and Restoring the Extended Segment of the Boot ROM Program 3 2 3 1 Backing up the extended segment of the Boot ROM program to the Flash Follow these steps to back up the extended segment of the Boot ROM Step 1 Enter the Boot menu and then select lt 7 gt to enter the Boot ROM operation sub menu Step 2 Select lt 4 gt in the sub menu to copy the current extended segment of the Boot ROM program to the Flash If the backup attempt is successful the following message appears Writing to FLASH Please wait titt Backuping Boot ROM program to FLASH successed Step 3 When the sub menu appears again select lt 5 gt to exit and reboot the router 3 2 3 2 Restoring the extended segment of the Boot ROM program from the Flash
12. a 4 2 3Com Router 3000 ADSL2 Family Installation Guide 1 Product Overview Chapter 1 Product Overview 1 1 Introduction 3Com Router 3000 ADSL2 Family are ADSL access routers designed for small office home office SOHO subscribers They provide an uplink ADSL2 interface and four downlink layer 2 L2 switched 10 100BASE T Ethernet interfaces that can be isolated The Router 3000 ADSL2 Family provides an ADSL ADSL2 ADSL2 interface in the uplink direction to connect to the central office device through a subscriber line thus providing broadband access to the Internet In this series the Router 3041 provides ISDN backup When the ADSL ADSL2 ADSL2 link fails the ISDN interface can take over to ensure ongoing communications In the downlink direction the Router 3040 provides four 10 100BASE TX layer 2 L2 Ethernet ports which can be isolated via VLAN configuration The interfaces provided by the Router 3000 ADSL2 are compliant with international standards and can work with the products of other vendors at all layers of the network This helps to protect your existing investment to the maximum 3Com Router 3000 ADSL2 Family Installation Guide 1 2 Hardware Features of the 3Com Router 3040 1 2 1 Appearance 1 2 31415 6 1 Ethernet LED LAN4 2 Ethernet LED LAN3 3 Ethernet LED LAN2 4 Ethernet LED LAN1 5 ADSL2 link LED DSL LNK 6 ADSL2 activity LED DSL ACT 7 System LED SYS
13. assis bottom Step 2 Hang the router on the screws by the four brackets 2 2 3Com Router 3000 ADSL2 Family Installation Guide 2 Installing the Router 2 3 Connecting the Ground Wire A Caution Properly connectthe ground wire before connecting other cables and shorten itas much as possible to preventthe router and the connected device from getting damaged during periods of lightning activities The grounding screw of the chassis PGND is located on the rear panel Connect this screw to the earth ground using a ground wire The grounding resistance must not be greater than 5 ohm 2 4 Connecting the Power Cord 2 4 1 AC input power supply The Router 3040 3041 external AC input power supply is provided with these specifications e _ Input rated voltage 100 to 240 V a c 50 to 60 Hz e Max input tolerance 90 to 264 V a c 50 to 60 Hz e Input current 0 5 to 1A e Output voltage 12 V d c e Output current 4 A Figure 2 2 illustrates the power supply Figure 2 2 Power supply 2 4 2 Connecting the AC input power cord Step 1 Put the power switch of the router in OFF position Step 2 Connect the output of the power supply to the power input on the rear panel of the router and then insert the input connector of the power supply into an AC power outlet Step 3 Put the power switch of the router in ON position Step 4 Check that the PWR LED on the front panel of the router is ON If the LED is OFF repeat steps 2 through 4
14. ation program with XMODEM 2 Download application program with NET 3 Clear configuration ws Clear application password 5 Start up and ignore configuration 6 Enter debugging environment 7 Boot Rom Operation Menu 8 Do not check the version of the software 9 Exit and reboot Enter your choice 1 9 Note that 1 To download an application program through XModem see the section 3 2 2 Upgrading Programs through XModem 2 To download an application program through Ethernet select lt 2 gt This menu appears Net Port Download Menu 1 Change Net Parameter 2 Download From Net 3 Exit to Main Menu Enter your choice 1 3 1 3 5 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router e Select lt 1 gt to change the parameters for downloading The following information is displayed Change Boot Parameter clear field go to previous field D quit boot device feid processor number 0 host name 8040 file name M8240ram arj inet on ethernet e 169 254 10 10 inet on backplane b host inet h 169 254 10 11 gateway inet g user u 8040 ftp password pw blank use rsh flags f 0x0 target name tn startup script s other 0 Note You can change the parameter settings behind the colons The 3040 3041 allows you to download programs through both TFTP and FTP e After you set the parameters select lt 2 gt to start
15. ctivated Blinking means the connected two parties are negotiating parameters DSL ACT OFF means no data is being sent or received Blinking means the interface is sending and or receiving data ISDN LNK OFF means the ISDN link is not activated ON means the ISDN link has been activated ISDN ACT OFF means no data is being sent or received on the ISDN link Blinking means data is being sent and or received on the ISDN link SYS Blinking means the system is operating normally Steady ON or OFF means the system is improperly operating PWR OFF means no power is being supplied Steady ON means power is being supplied 3Com Router 3000 ADSL2 Family Installation Guide 1 Product Overview 1 3 4 Interface attributes The Router 3041provides one console port four 10 100 Mbps Ethernet ports one ISDN S T interface and one ADSL2 over POTS interface The following table describes the attributes of the ISDN S T interface Table 1 8 Attributes of the ISDN S T interface Attribute Description Connector RJ 11 ITU T 1 430 Q 921 and Q 931 Protocol and standard fecommendations Operating mode oe P 9 ISDN leased line ISDN ISDN supplementary services Service Multi subscriber number Subaddress Backup 3Com Router 3000 ADSL2 Family Installation Guide 2 Installing the Router Chapter 2 Installing the Router 2 1 Safety Precautions AN Caution Observe t
16. eeaeeceeeeecaaeeeeaaesdeneeseaeesseaaesseeeeseaeeseaeeseneeee 2 1 2 2 Installig the Route hiss sete da es hia cece de ee ada ee teed 2 2 2 2 1 Placing the Router on a Tabletop VWOrkbenNCh ssssssssessssseersssserssssrsrsssrsr ann sr sn an 2 2 2 2 2 Mounting the Router on a Vertical Surface ssmmssrrssrrssrrrsrsrsrsrssrrssrrrsr rr sr sr nr sr res nr on nn 2 2 2 3 Connecting the Ground Wire ssmsersssrsssrssserssrrssorsnorsnorssnrssnrssn rss nn skor AR DRAR BARR RR RR RK RR RK RR RKS na 2 3 2 4 Connecting the Power Cord sssmosssssrssssrrsserssrrssersnersnorsnnr snor sn ner sn or ARR RR DRAR RR RR RR RR RR RR RK RR RK RAR RR oa 2 3 2 4 1 AC input power SUPPIY assresersssrsssrsssrrssrrssrrssrrssrrssrrss serna ss ann RR RSKR RAKA ARKA R KKR KRK KR RA Sn ann 2 3 2 4 2 Connecting the AC input power COI s sssssrsssrrssrsrsrsrsrsrrsrsrrrsrrrssrsrsr rss res rrr sanne anna 2 3 2 5 Connecting the Router to a Console Terminal msssnsssesssrsrsrsrsrsrseerssrnrsrrsr rs nr ss renen arenan oa 2 4 25A Gonsole cable vara dns ade k dertas saadan 2 4 2 5 2 Connecting the console Cable omsssssssrrssrrssrrssrrssrrsssrrrsrrrsr rss sr sn sr ss sr sr ss Ras R SRK a sne osa 2 4 2 6 Connecting the Router to LAN sssssssrssessssesssersserssersssrsssr sn ses snor sn ers n a AR RAKA RR RR RR AR RR RR Ra SR Ran Kn a 2 5 2 6 1 Ethernet Cable sic usraktsm apana ea aE NN anarki 2 5 2 6 2 Connecting an Ethernet cable rurxrnnannvnnonrvnnnrrnnnnrnnnnvrnnnnrnvnnnrnnennennsrresnn
17. ends of which the wires are crimped in the RJ45 connectors in the same sequence The cable is used for connecting different types of devices such as a terminal device PC for example or router to a Hub or LAN switch e Crossover cable at both ends of which the wires are crimped in the RJ 45 connectors in different sequence The cable is used for connecting the same type of devices such as PC to PC or PC to router AN Caution In preparing network cables shielded cables are preferred for the sake of electromagnetic compatibility 2 6 2 Connecting an Ethernet cable AN Caution Read the mark above the port to be connected carefully before making connection to make sure it is the right port The 10 100BASE T interface on the 3040 3041 series supports MDI MDIX autosensing Therefore you can connect your router to another device using either straight through cable or crossover cable without considering whether the two devices are of the same type You can simply connect one end of the network cable to the Ethernet port on the router and the other end to another device 2 5 3Com Router 3000 ADSL2 Family Installation Guide 2 7 Verifying Installation After you complete installation verify that e The proper power supply is used e The grounding wire of the router is correctly connected e The console cable and the power cord are correctly connected 2 6 2 Installing the Router 3Com Router 3000 ADSL2 Family Installat
18. er 3040 LED Description OFF means no link is present LAN1 LAN2 LA ae N3 LANA Steady ON means link is present Blinking means the interface is sending and or receiving data OFF means the ADSL ADSL2 line is not activated DSL LNK Steady ON means the ADSL ADSL2 line has been activated Blinking means the connected two parties are negotiating parameters OFF means no data is being sent or received DSL ACT en ini Blinking means the interface is sending and or receiving data sys Blinking means the system is operating normally Steady ON or OFF means the system is improperly operating PWR OFF means no power is being supplied Steady ON means power is being supplied 1 2 4 Interface attributes The interfaces that the 3Com Router 3040 provides are described as follows The Router 3040 provides one console port four 10 100 Mbps Ethernet ports and one ADSL2 over POTS interface 1 2 4 1 Console port Table 1 3 Attributes of the console port Attribute Description Connector RJ 45 Interface standard Asynchronous RS232 Baud rate 9600 default to 115 200 bps e Connection to the ASCII terminal e Connection to the serial interface on a Service PC to run the terminal emulation program on the PC e Command line interface CLI 3Com Router 3000 ADSL2 Family Installation Guide 1 2 4 2 Fast Ethernet FE interface Table 1 4 Attributes o
19. f the FE interface Attribute Description Connector RJ 45 Interface type MDI MDIX auto crossover Operating mode 10 100 Mbps auto sensing Full half duplex L2 switching within the scope of the four Ethernet ports 1 2 4 3 ADSL2 over POTS interface Table 1 5 Attributes of the ADSL2 over POTS interface Attribute Description Connector RJ 11 Interface rate 1 Mbps uplink 20 Mbps to 24 Mbps downlink Interface standard ITU T G 992 1 G DMT ITU T G 992 2 G Lite ANSIT1 413 Issue 2 ITU T G 992 3 ITU T G 992 5 Service ADSL2 access over telephone lines compatible with ADSL and ADSL2 1 Product Overview 3Com Router 3000 ADSL2 Family Installation Guide 1 3 Hardware Features of the Router 3041 1 3 1 Appearance 1 Ethernet LED LAN4 2 Ethernet LED LAN3 3 Ethernet LED LAN2 4 Ethernet LED LAN1 5 ADSL2 link LED DSL LNK 6 ADSL2 activity LED DSL ACT 7 ISDN link LED ISDN LNK 8 ISDN activity LED ISDN ACT 9 System LED SYS 10 Power LED PWR Figure 1 3 Front view of the Router 3041 1 2 3 4 5 6 7 8 9 1 Power switch 2 Power socket 3 Console port CONSOLE 4 Ethernet port 1 LAN1 7 Ethernet port 4 LAN4 8 ISDN BRI interface ISDN BRI 5 Ethernet port 2 LAN2 6 Ethernet port 3 LAN 3 9 ADSL2 over
20. he safety precautions in this section when installing or maintaining your router to avoid bodily injuries or device impairment caused by improper actions e Maintain an indoor temperature in the range 0 to 45 C 32 to 113 F and a humidity level in the range 10 to 90 e Keep the router away from radio transmitting stations radar stations and high frequency devices Use electromagnetic shielding if necessary e Do not put the router on an unstable table or platform e Make sure that the rack workbench has a good ventilation system and is properly grounded e Wear an ESD preventive wrist strap during installation making sure that it has good skin contact e Reserve adequate clearance at the air intake and exhaust vents for ventilation e For power supply use a single phase three line power socket with a neutral point or use a universal PC power socket making sure that the neutral point is well connected to building ground e Make sure the correct voltage is used e Puta lightning arrester at the front end of the power input to enhance its lightning protection To this end put a special lightning arrester at the front end of signal cables that are led outdoors such as ISDN telephone and T1 cables e Do not open the chassis when the router is operating or when electricity hazards are present to avoid electrical shocks Before you open the chassis obtain the permission of your sales agent e Correctly connect the interface cables Do no
21. ion Guide 3 Starting and Maintaining the Router Chapter 3 Starting and Maintaining the Router 3 1 Starting up the Router 3 1 1 Setting up a Configuration Environment 3 1 1 1 Connecting the router to a console terminal To set up a local configuration environment simply connect the RJ45 connector of the console cable to the console port on the router and the DB9 connector to the serial port on the console terminal a PC for example as shown in Figure 3 1 PC Router Console cable Figure 3 1 Local configuration through the console port 3 1 1 2 Setting terminal parameters Follow these steps to set terminal parameters on the console terminal a PC that runs Windows98 for example Step 1 Start the PC and select Start Programs Accessories Communications HyperTerminal The HyperTerminal window displays the Connection Description dialog box as shown in Figure 3 2 Connection Description hl New Connection Enter a name and choose an icon for the connection Name 3Com Icon Figure 3 2 Setting up a new connection 3 1 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router Step 2 Enter the name of the new connection in the Name field and click lt OK gt The dialog box as shown in Figure 3 3 displays Step 3 Select the serial port to be used from the Connect Using dropdown menu The serial port must be the same
22. l be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com the 3Com logo are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Ltd All other company and product names may be
23. ng network interface 100 Loading Oxfffff800 NET download completed read len 04378489 Please wait it needs a long time HE aE AE aE aE aE aE AE AE aE aE aE FE a aE aE aE AE EEE EE EE aE E AE AE EE r r EEE EEE EE a EE EE EE EEE EEE EEE EEE tt Writing Vrpsoftware File Succeeds Press lt Enter gt key to reboot the system Press lt Enter gt as prompted to have the router reboot done 3 11 3Com Router 3000 ADSL2 Family Installation Guide 4 Troubleshooting Chapter 4 Troubleshooting 4 1 Troubleshooting the Power System Symptoms POWER LED cannot light Solution Check that e The power switch of the router is turned on e The switch of the power source is turned on e The power cord of the router is properly connected e The correct power source is used AN Caution Do not plug unplug the power cord when power is being supplied If POWER LED is still OFF after you check against the items listed above contact your agent 4 2 Troubleshooting the Configuration System If the router is operating normally after it is powered on it displays the start up information on the console terminal If the configuration system has faults it displays illegible characters or nothing at all Symptoms 1 Nothing is displayed on the terminal screen after the router is powered on Solution Step 1 Check that e The power system is correctly working e The console cable is connected correctly Step
24. password 2 Enter the Boot Menu and select lt 2 gt to download with NET 3 Inthe NET download menu select lt 1 gt to enter the parameter configuration interface e To upgrade through TFTP you need to provide values to these parameters file name name of the file to be loaded inet on ethernet e IP address of the interface used for downloading on the router host inet h IP address of the TFTP server flags f set to 0x80 e To upgrade through FTP you need to provide values for these parameters file name name of the file to be loaded inet on ethernet e IP address of the interface used for downloading on the router host inet h IP address of the FTP server user u username same as the one configured on the FTP server 3 10 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router ftp password pw blank use rsh password same as the one configured on the FTP server flags f set to 0x0 These values are automatically saved after you configure them 4 boot unit Press lt Enter gt In the NET downloading menu select lt 2 gt The following message appears device number processor number host file inet host user name name on ethernet e inet h u ftp password pw flags f fei 0 0 8040 Q8040 BIN 10 110 27 235 10 110 27 231 8040 8040 0x80 Attached TCP IP interface to fei0 Subnet Mask Attachi
25. port connected by the console cable 3Com Properties Connect To Settings DB xn Country region United States 1 vi Enter the area code without the long distance prefix Area code 508 Phone number Connect using Agere Systems AC 97 Modem v Use country region code and area code C Redial on busy Figure 3 3 Setting the connection port Step 4 Click lt OK gt The Port Settings tab shown in Figure 3 4 appears and you can set serial port parameters Set the following parameters Baud rate 9600 Databit 8 Parity check none Stopbit 1 Flow control none 3 2 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router COM1 Properties Figure 3 4 Setting communications parameters Step 6 Click lt OK gt The HyperTerminal dialogue box appears Step 7 Select Properties Step 8 In the Properties dialog box select the Settings tab as shown in Figure 3 5 Step 9 Select VT100 or Auto detect in the Emulation dropdown menu Step 10 Click lt OK gt Figure 3 5 Setting the terminal type 3Com Router 3000 ADSL2 Family Installation Guide 3 Starting and Maintaining the Router 3 1 2 Powering on the Router After the router is powered on the Boot ROM program runs first and the following system information appears on the terminal screen Router starts booting V2 00 Starting at 0x1500000 KKKKKKKKKKKKKKKKKKKKKKK
26. rnnennene 2 5 2 7 Verifying Installation iiinis iied NA senile da ed 2 6 Chapter 3 Starting and Maintaining the Router rrsvrnnnvvennnnvnnnnnnnnnvnnnnnvnnnnnnnnnnnnnnnvennnnnnnnnnnnnnn 3 1 31 Starting up the Router huse bee vendes 3 1 3 1 1 Setting up a Configuration Environment asnrenenvenrnrrvnnnrrnnnnvnnrnvvnnnnrrnnnnrnnennenennnn 3 1 3 1 2 Powering on the Router seenrrnnvvnnnrnnvonnnnrnnvnnernnnennennnnennenennennennnsvnnennnnenenenennenee 3 4 3 2 Maintaining the Router oss nunnor a e NINAS RASAR GENE bn KA oe ARFA KSS ia Gr 3 5 3 2 1 Boot MEM iara eaa te a E de utkikk een 3 5 3 2 2 Upgrading Programs through XModem s smessrrssrrssrrssrrsssrrrsrrrsrrrsrsr rss rn sr sr sann nen nr on na 3 7 3 2 3 Backing up and Restoring the Extended Segment of the Boot ROM Program 3 9 3 2 4 Upgrading Application Programs with NET mossnnssesssesssessssesssoessrersressner arr sn nr anna 3 10 3Com Router 3000 ADSL2 Family Installation Guide Table of Contents Chapter 4 Troubleshooting rnnnnvnnnvvnnnnvnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnn 4 1 4 1 Troubleshooting the Power System ssomssssrsserssrersorrsrersrrrsrrr ans sne r sn nns nr RR RR RR RR ARR KSR Kr rna 4 1 4 2 Troubleshooting the Configuration System s smssessssrsssrsssrsssersserssersssrss nr sann sn sr sn sr sn n rs a sn na 4 1 4 3 Recovering Replacing a Lost Boot ROM PAaSSWOIC ssssssrsssrsrsrsrsrerrseersenrsnnr sr ses anar an o
27. t connect a telephone cable including the ISDN cable to a serial port e Do not hot swap any cable 2 1 3Com Router 3000 ADSL2 Family Installation Guide 2 Installing the Router 2 2 Installing the Router You can place your router on a sturdy tabletop or workbench or mount it on a vertical surface 2 2 1 Placing the Router on a Tabletop Workbench When placing the router on a tabletop or workbench e Make sure that the tabletop or workbench is clean flat and sturdy e Allow 10 cm 3 9 in of clearance around the sides of the chassis e Do not stack multiple routers together 2 2 2 Mounting the Router on a Vertical Surface Mount the router on a vertical surface with four pan head screws and the four brackets at the bottom of the router AN Caution e Securely anchor these four mounting screws in the vertical surface If the screws are not properly anchored strain of the network cable connections can pull the router from the wall e Install the router in such a position that the LEDs can be read easily e Securely fix the external power supply unit of the router preventing the power cord from falling down Follow these steps to mount the router on a wall or other vertical surface Step 1 Install four pan head screws on a wall or other flat vertical surface with reference to the distance between the four brackets as shown in Figure 2 1 and ensure that each screw sticks out 6 mm 0 24 in on the wall Figure 2 1 Ch
28. trademarks of the respective companies with which they are associated 3Com Corporation 350 Campus Drive Marlborough MA 01752 3064 3Com Router 3000 ADSL2 Family Installation Guide Table of Contents Table of Contents Chapter 1 Product Overview rnssrnnnvvnnnnvnnnnnnnnnnnvnnnnvennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennn 1 1 Ag La 16016 6 og MOLN EE E S EAr AE AA NAS FARSEN SR NSE FRANS 1 1 1 2 Hardware Features of the 3Com Router 3040 sssnnssssssrsssrerrsrsrsrersrersnssrnr sn nns rss ere r anor an oa 1 2 12 17APPe raneG ua ead ati eel hat edt eee bd 1 2 1 2 2 System specifications mssmmssrrssrresrresrrsssrrssrrssrrssrrssrresrrr sr nr sr nr RSA RAKA RAKA RAKA KRK KR RK Kn 0 na 1 3 12 SLEPE NN 1 4 1 2 4 Interface attributes soiien vona nrnnnn vnr rant nnnnnn sa dare skaran nd ser skott isbn Kanianka 1 4 1 3 Hardware Features of the Router 3041 mannvnnonrrnnnnrrnnnnvnnerrerrnrrnnnrnnrrrrennrrnesnnrenenreeenr 1 6 123 1 Appearaneeuasumeniin dried ei ta e e AEA a E AA LYNN ANNAN i ANNA de d d de 1 6 1 3 2 System specifications msssmmsssrssrrssrrssrressrrssrrssrrssr essens sens arr sr KR RAKA RAKA RAKA RAKA RAK KR RK Sa ana 1 7 PS SLEDS a TE 1 8 1 3 4 Interface attributesiu aici tii eta aM tiie tie tA cee 1 9 Chapter 2 Installing the ROuter rrsernnnnvnnnnnvnnnnnnnnnvnnnnnvnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 2 1 2 1 Safety Precautions 2 2 2 ccccceccccccsecesececeneeeeeaee
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