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Exabyte EXB-210r with 8900s (932404
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1. Revision Date Description 000 November 1993 Beta 001 February 1994 Initial release 002 July 1994 Change page added 003 December 1994 004 April 1996 Beta for EXB 220 005 May 1996 Initial release for EXB 220 006 February 1997 Initial release for Eliant 820 007 May 1997 Exabyte 220 support for Eliant 820 008 May 1999 Added LVD information Revisions to This Manual This revision of Exabyte 210 and Exabyte 220 Libraries Installation and Operation 008 contains the following changes and enhancements e Added low voltage differential LVD information e Removed information about the Exabyte 8505 tape drive e Rearranged chapters Installation and Operation FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply with FCC Rules Use
2. Element label Error Indicates whether the bar code scanner was unable to read the cartridge label as follows 0 The bar code scan was successful a reset condition occurred or the door was opened 60 The bar code scanner could not read the bar code label because there was no label on the cartridge 61 The bar code scanner could not read the bar code label because the label was unreadable 62 The bar code scanner could not read the label because the magazine or tape drive is not installed 65 The bar code scanner could not read the label because a Direct Memory Access overrun occurred 67 The bar code scanner could not read the bar code label because a Direct Memory Access channel time out occurred 69 The bar code scanner could not read the label because the label was upside down or misplaced If the library is not equipped with a bar code scanner this field is 0 Send Vol Match Indicates whether the cartridge label matched the template sent with the last SEND VOLUME TAG SCSI command as follows 0 The label did not match the template 1 The label matched the template 108 Exabyte 210 and Exabyte 220 Library Statistics Element occupied information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following menu appears 3 From the Inventory Menu select Occupied Info The follow
3. Mammoth Eliant 820 with 160m XL data with 170m AME data cartridges cartridges Exabyte210with 10 cartridges 400 gigabytes 140 gigabytes Exabyte 220 with 20 cartridges 800 gigabytes 280 gigabytes Assumes that the tape drives are writing data at a 2 1 compression ratio Installation and Operation 149 Appendix A Overall specifications for the library General specifications Interface SCSI 2 Maximum sustained data transfer rate 6 0 MB per second Mammoth 2 0 MB per second Eliant 820 Size and weight Size rack mount model 8 6 high x 19 0 wide x 21 1 long inches 21 98 x 48 26 x 53 67 cm Size standalone model 22 0 high x 9 4 wide x 21 4 long inches 55 88 x 24 0 x 54 36 cm Weight rack mount model 63 4 lbs 28 76 kg with two tape drives installed Weight standalone model 82 0 Ibs 37 2 kg with two tape drives installed Operating environment Ambient temperature 5 C to 35 C 41 F to 95 F Relative humidity 20 to 80 noncondensing Wet bulb 26 C 79 F max Power Input voltages Accepts 100 to 240 VAC at 50 to 60 Hz automatic input voltage selection Power consumption 60 watts minimum 110 watts maximum BTU consumption 205 BTU hour minimum 375 BTU hour maximum Assumes a 2 1 compression ratio 150 Exabyte 210 and Exabyte 220 Specifications Power cord re
4. To remove the rack mount library from the rack 1 Locate the cabinet latch as shown in the figure below Pull on the latch 178 Exabyte 210 and Exabyte 220 Shipping the Library 2 Slide the library forward until the rails stop at their spring clips Using two people press the spring clips to disengage the rails and lift the library out of the rack 3 If you are shipping the slide rails with the library use a T 20 TORX driver to remove the four screws that attach each rack slide rail to the front and rear of the cabinet See the figure on page 13 Note If clips nuts are attached to the rack remove them 4 Attach the two rack slide rails to the sides of the library Installation and Operation 179 Appendix D Packing the library WARNING The rack mount library weighs 50 70 pounds 27 2 31 8 kg the standalone library weighs 70 90 pounds 31 8 40 9 kg At least 2 people are needed to move or lift the library Most of the weight is toward the back of the library Refer to the figure on the next page and pack the library as follows 1 Place the two bottom cushions on the pallet as shown in the figure on the next page 2 Place the library on top of the bottom cushions then place the antistatic bag over the library as shown in the figure on the next page For the standalone model place the library on its side CHM base down 180 Exabyte 210 and Exabyte 220
5. Fast SCSI The library supports fast SCSI which does not require any special cabling or configuration However proper cable lengths stub length and termination are more important on a fast SCSI bus than on a regular SCSI bus SCSI cabling When connecting the library and other devices on the SCSI bus follow these guidelines for SCSI cabling VY Single ended configurations If you are using Mammoth tape drives and your host is able to accommodate a data transfer rate of more than 5 0 MB per second make sure that the total length of all internal and external cables does not exceed 3 0 meters 9 8 feet If your host limits data transfers to 5 0 MB per second or less or if you are using the Eliant 820 tape drives make sure that the total length of all internal and external cables does not exceed 6 0 meters 19 7 feet Y HVDILVD SCSI cable lengths Make sure the total length of all internal and external cables on the SCSI bus does not exceed 12 meters 39 feet If you have a point to point connection make sure the total cable length does not exceed 25 meters 82 feet Installation and Operation 159 Appendix B 160 Y Internal cabling You must include the amount of internal cabling in your calculations See Determining the cable length for each bus on page 154 for information If you have any other external devices on the bus not installed inside your host computer these devices may have some amount of interna
6. gt i i Fixed oN 10 9 8 7 6 5 4 3 2 1 O cartridge L L slot 65 4 vi O Data cartridge slot Cartridge handling 36 mechanism Exabyte 210 and Exabyte 220 Hardware Exercises Indexes for the standalone model BEF cartridge V 0O slot 11 through 20 for EXB 220 Data cartridg magazines 1 2 5 4 Data Z 5 cartridge 6 slot 5 Cartridge 8 handling 9 mechanism 10 86 Tape Drive 1 82 drives Drive 2 83 Element addresses Your application software may use element addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set by the library whereas an address can be changed by your application software using the SCSI command MODE SELECT The element indexes correspond to the library s default element addresses To verify the current element addresses display the SCSI Mode Parameters screen see page 92 Installation and Operation 117 Chapter 8 Performing diagnostics This section describes how to perform diagnostics using the Demo Menu and Diagnostics Menu from the operator panel Both of these menus are available from the Maintenance menu The Demo Menu provides options for running the library in a continuous demo mode where the CHM randomly moves cartridges between slots and tape drives The Diagnostics Menu provides options for performing specific CHM
7. then press Enter Scan If your library is equipped with a bar After the system scans all the code scanner the Scan test scans all elements it stores the data in the the elements cartridge inventory and displays If your library is not equipped with a any scan errors on the Label bar code scanner the CHM will touch Information screen see the cartridges and update the page 106 cartridge inventory Scan with If your library is equipped with a bar When you select Scan with Range Range code scanner the Scan with Range the Set Scan Start screen appears test scans a range of bar code labels Press or to specify an If your library is not equipped with a elementindex where you wantthe bar code scanner the CHM willtouch Scanner to begin and press Enter the cartridges and update the The Set Scan Stop screen cartridge inventory appears Press or t to specify an index where you want the scanner to stop and press Enter After the system scans the labels it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 106 124 Exabyte 210 and Exabyte 220 Hardware Exercises Test Description Additional instructions Home Causes the gripper to move to its Gripper home position open This test also recalibrates the home or zero position for the gripper Home CHM Causes the CHM to retract on its short axis move to the home pos
8. Do not connect a single ended or LVD device to a high voltage differential HVD SCSI bus or you may damage your devices CAUTION Do not connect an LVD library to an HVD SCSI bus or you may damage the devices attached to the bus Installation and Operation 29 Chapter 2 30 Connecting the Exabyte 210 two connectors The Exabyte 210 with two connectors can operate on one SCSI bus only 1 Connect a SCSI cable to either connector 2 If the library terminates the SCSI bus install a terminator on the other connector The example shows how you can connect the Exabyte 210 Example Two connector Exabyte 210 on one SCSI bus Exabyte 210 and Exabyte 220 Installation and Setup Connecting the Exabyte 210 four connectors The Exabyte 210 with four connectors can operate on one or two SCSI buses The library and Drive 1 share connectors and must operate on the same SCSI bus Drive 2 can operate on a second SCSI bus 1 Connect the library to the SCSI bus using the connector assignments shown in the following figure E Library dpe SS 0 Drive 2 a S Library Drive 2 7 and drive 1 Standalone Rack mount 2 Ifyouare connecting the library and two tape drives to a single bus install a jumper over the two inside connectors as shown in the example Installation and Operation 31 Chapter 2 Example Four connector Exabyte 210 on one SCSI bus
9. If you want to abort a test in progress press then Enter The following table describes each test and also provides additional instructions for performing the tests if applicable Test Description Additional instructions Self Test Causes the CHM to do the following Perform a Home CHM test Cycle the short axis once Cycle the long axis once Move the CHM to home position Position to Elem Positions the CHM in front of atape When you select Position to Elem drive fixed cartridge slot ora another screen appears that magazine slot requires you to press or Q to select the element index where you want to position the CHM then press Enter Installation and Operation 123 Chapter 8 Test Description Additional instructions Park Moves the CHM to the park position at the top of the long axis for the standalone model or the right of the long axis in the rack mount model Move Moves a cartridge from one location When you select Move Cartridge Cartridge to another the Set Source screen appears Important Do not insert a cartridge Press or to select the source in atape drive The tape drive will not index the slot you want the CHM automatically eject the cartridge to pick from then press Enter The Set Destination screen appears Press or f to select the destination index the slot where you want the CHM to place the cartridge
10. See page 58 for more information If you are trying to operate the library in one of the sequential modes be sure to read Operating in sequential mode on page 59 Y Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations on the LCD and you cannot open the door Security can be enabled from the LCD see page 47 or from your application software with a SCSI command VY Door open Make sure the door is closed and locked You can check the Door Closed and Key Lock lines on the System Sensors screen to determine if the door and key lock sensors are properly working see page 101 VY CHM operation You can use the selections in the Diagnostics Menu and the Demo Menu to determine if the CHM is functioning properly See Chapter 8 V Fuse Make sure the fuse is good See page 139 Installation and Operation 135 Chapter 9 Notes 136 Exabyte 210 and Exabyte 220 O Maintenance This chapter describes the following Cleaning requirements for the library Using touch up paint on the housing Replacing the fuse Replacing the air filter Replacing the tape drives CAUTION Unless you have aself maintenance contract with Exabyte do not attempt to replace any components in the library other than the tape drives fuse and air filter If you do so you will void your warranty Installation and Operation 137
11. Set Date option 49 Set Next Cart to1 69 Set Security option 47 Set Serial Number option 50 Set Time option 49 shipping the library 174 185 single ended SCSI bus cable lengths for 154 SCSI terminator specifications 152 size of library 150 slide rails 12 179 Slot Demo 118 Exabyte 210 and Exabyte 220 software application checking with library setup 50 detecting an open door 73 problems with compatibility 133 selecting a control mode for 56 solenoid testing 126 source index 116 specifications 149 155 stacker using library as 56 statistics for library 99 System Sensors 101 System Statistics screen 99 T tape drive cleaning 83 86 data capacities for different models 149 data cartridges for Eliant 20 72 data cartridges for Mammoth 20 72 displaying status information 86 ejecting cartridge manually 89 firmware requirements for sequential modes 61 operating in sequential mode 59 performing diagnostics on 128 replacing 143 148 troubleshooting problems with 134 targets 157 Installation and Operation Index temperature ambient temperature for library 150 checking current temperature of the library 102 terminator installing 35 requirements 160 specifications 152 time setting on LCD 49 touch up paint 139 troubleshooting 131 135 turning on the library 37 U Unit Reservation screen 95 unpacking the library 7 Use Mammoth option 50 V video grade media 72 voltage setting for power cord 37
12. Shipping the Library Installation and Operation 181 Appendix D 3 Place the two top cushions on the library as shown below Use the alignment holes in the packing pieces as a guide 4 If you are shipping accessories with the library place the accessory box on top of the cushions as shown below ___ Accessory ___Cushions a E gt Z 5 Lay the necessary paperwork in the top of the accessory box 182 Exabyte 210 and Exabyte 220 Shipping the Library 6 Fold the side flaps up and place the carton over the library as shown in the following figure Installation and Operation 183 Appendix D 7 Insert the four plastic clips into the openings in the sides of the carton and press the tabs into the handle as shown below 8 Place the outer sleeve over the entire box as shown below 9 Place the shipping label on the box 184 Exabyte 210 and Exabyte 220 Shipping the Library 10 Place the library on the wooden pallet Secure banding material around the box and through the wooden pallet Installation and Operation 185 Appendix D Notes 186 Exabyte 210 and Exabyte 220 Index Numerics 25 pin control mode 57 25 Pin mode changing to 58 description 57 8mm cartridges See cartridges 9 Pin mode changing to 58 description 57 A accessories included with the library 8 ordering more 6 packing for shipment 180 active termination 152 adapter c
13. page 82 Installation and Operation 131 Chapter 9 Problems with library installation If your library and application software are not communicating after installation check the following Y SCSI IDs Make sure that the SCSI IDs you selected for the tape drives and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 45 for information about setting the SCSI IDs VY SCSI bus connections Make sure that you have connected the SCSI cables to the appropriate SCSI connectors on the back of the library See page 28 and Appendix B for more information Y SCSI cabling Make sure that all SCSI cables are securely connected at both ends VY Single ended low voltage differential LVD and high voltage differential HVD devices Make sure all devices on the bus are all single ended or LVD or all HVD You can connect single ended and LVD devices to the same bus However mixing the two types of devices results in all devices on the bus operating as single ended devices These devices include the controller cards cables and terminators Y Narrow SCSI and wide SCSI Make sure all devices within the library are either narrow SCSI or wide SCSI Do not mix narrow and wide SCSI within the library VY SCSI cable lengths Make sure the internal SCSI cabling does not exceed maximum lengths see page 159 132 Exabyte 210 and Exabyte 220 Troubleshooting Y Terminati
14. the menus or selections The screen arrow points to the current selection In some screens moves the screen arrow left or right On some menu selections toggles an option on or off Displays the Help screen To exit Help press Escape Returns to the previous menu or screen cancels an operation without saving changes or if the Main Screen is displayed goes to the Main Menu Selects the item next to the screen arrow or accepts a change Displays the Reset screen which allows you to reset R the library See page 79 for more information Main Screen The Main Screen appears when you apply power to the library The first and second lines on the Main Screen identify the product name firmware version and time The third and fourth lines display status information about the library or tape drive and if a hardware error occurs these lines display information about the error 40 Exabyte 210 and Exabyte 220 Configuration An example of the Main Screen with a status message is shown below Note The exact wording of the Main Screen may be different on your screen Error codes If a hardware error occurs an error code will appear automatically on the third and fourth lines of the Main Screen You must correct the error before operation can continue Refer to Appendix C for help in diagnosing and correcting errors The third line provides the error s numerical code the fourth line p
15. 116 and 117 show how the cartridge slots are numbered in your library To set the Maximum Addressable Element value 1 Press to access your library s Main Menu 2 Scroll down to the Configuration Menu and press Enter The Configuration Menu displays 3 Press 4 or Q until the screen arrow is pointing to Set Max Addr Elem and press Enter The following screen appears Sile i Max Add r El eime nit 000000x x T In the example above xx is the current setting for the Maximum Addressable Element option Exabyte 210 and Exabyte 220 Advanced Configuration 4 Use the and 9 keys to move the screen arrow under the digit you want to change Then use the or keys to change the selected digit Note If you set this option to a number higher than the number of cartridge slots physically present the library automatically sets the Maximum Addressable Element to the highest slot number that can store a cartridge For example if you have an Exabyte 220 library and you set the Maximum Addressable Element option to 50 the library changes the setting to 20 because slot 20 is the highest slot number that can store a cartridge 5 Press Enter The library prompts you for confirmation If the number is correct press Enter Setting robot control modes To determine which interface will control CHM motion you can set the library to one of the following control modes SCSI Interface Sequential 1 Seq
16. 54 inches 44 75 cm Measure both the front and back 7 Use a T 25 TORX screwdriver to tighten the screws to 12 0 inch pounds 13 8 kg cm of torque Installation and Operation 15 Chapter 2 8 Using two people to lift it slide the library into the rack by inserting the chassis slide rails into the rack slide rails as shown in the figure Press the spring clips while pushing the library firmly into the rack When the library is seated properly you will hear the latch engage 16 Exabyte 210 and Exabyte 220 Installation and Setup Step 2 Unlock and open the front door To open the front door insert the key from your accessory kit into the lock push in and turn the key one quarter turn to the right Pull open the door Installation and Operation 17 Chapter 2 Step 3 Remove the packing foam To remove the two foam packing pieces 1 From inside the door remove the first foam packing piece rack mount model shown below 2 To remove the second foam packing piece you must first move the cartridge handling mechanism CHM out and away from the magazine as described on the next page gt Important Ifthe CHM contains a bar code scanner do not touch the lens when you move the CHM Smudges on the lens can cause scan errors 3 When the CHM is out of the way remove the second foam packing piece from the magazine Save the packing pieces with the other library packing materials 18
17. Configuration etakdaewd ye eat ta tae ents 157 MSS COMPONEN Se tine Sued eee lap a eae a eoo betters 157 Considerations for installing the library on the SCSI bus 158 Exabyte 210 and Exabyte 220 C EFrOr GOde S ii tanran Oe AS Send eae eee 163 D Shipping the Library 2000 e eee eee 173 Returning the library for Service 32 0 oc see oan a ee es Seats 173 Packing the libtaty ya eision oe fukin s wean tate S gid uct E ae pete 174 DPN a cigs Garni eB ach at awake re ace are ee aac we 187 Installation and Operation Notes xX Exabyte 210 and Exabyte 220 About this manual Use this manual for installing operating and maintaining the library Conventions used in this manual This manual uses the following conventions Boxed text indicates keys on the operator panel Note Notes provide additional information gt Important Information next to the word Important helps you complete a procedure or avoid extra steps CAUTION Boxed text under the word CAUTION provides information you must know to avoid damaging the library or tape drives or losing data WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury Installation and Operation xi Related publications Exabyte 210 and Exabyte 220 Libraries Exabyte 210 8mm Library Product Specification 510807 Exabyte 220 8mm Library Product Specificat
18. Exabyte 210 and Exabyte 220 Rack mount model Pull firmly on the upper portion of the CHM to slide it back toward you Do not pull on the CHM base Push against the CHM base sliding it firmly to the right or left Standalone model Pull firmly on the upper portion of the CHM to slide it back toward you Do not pull on the CHM base Push against the CHM base sliding it firmly to the top or bottom Installation and Operation CHM CHM base Bar code scanner CHM Installation and Setup Bar code scanner CHM base Chapter 2 Step 4 Prepare and install cartridges Two types of Exatape 8mm Data Cartridges are available advanced metal evaporated AME and metal particle MP Exabyte Mammoth tape drives write and read AME tape and read but do not write MP tape The Eliant 820 tape drives write and read MP tape but do not support AME tape gt Important Because ofmediamanagement and application software issues Exabyte recommends that you do not mix AME and MP data cartridges in the same library If you must mix AME and MP cartridges contact your application software vendor Always use Exabyte media to achieve the best tape drive performance The tape drives are tested to specifications using Exabyte media at the factory 20 Exabyte 210 and Exabyte 220 Installation and Setup To prepare and install cartridges 1 If your library is equipped with a bar code scanner yo
19. In addition all termination must be external Do not use internal terminators to terminate the library or the tape drives To ensure proper performance of the library and tape drives Exabyte recommends one of the following external terminators External terminator Specifications Narrow Single ended AMP Amplimite 750381 1 HVD AMP Amplimite 749541 1 Wide LVD AMP Amplimite 796051 1 HVD AMP Amplimite 869515 1 Note For best results on a single ended bus use active termination Exabyte testing has shown that older passive termination doesnot provide rising edge transitions that are fast or clean enough at fast SCSI speeds 152 Exabyte 210 and Exabyte 220 Specifications SCSI cable specifications The following tables list the recommendations for external SCSI cables for the library Wide SCSI cables for information Use cables that conform to SCSI 3 specifications See the Exabyte 210 Product Specification or the Exabyte 220 Product Specification Narrow SCSI cables Standard Construction 50 conductors 25 twisted pairs with drain wire and shield Primary Conductors Gauge 28 AWG minimum stranded 7 34 annealed tinned copper Insulation Polypropylene 80 C 0 010 inch nominal Shielding 80 minimum tinned copper braid over aluminum mylar foil Voltage Rating 30 VAC Impedance Single ended 88 Ohms 8 Ohms Differen
20. Menu select Interface Menu From the Interface Menu select Control Mode Menu The following screen appears Note The Sequential 2 option does not appear in this menu if you have a drive blank installed The Dual Sequential option does not appear if you are operating with only one tape drive Select the desired mode The current control mode is indicated with an asterisk gt Important When the library is in LCD Interface mode or in one of the serial port modes the software application cannot control CHM movement Exabyte 210 and Exabyte 220 Advanced Configuration 6 When the library displays a confirmation message that it has changed the control mode press to return to the Control Mode Menu Operating in sequential mode When the library is operating in one of the sequential modes its internal firmware instructs the CHM to move cartridges sequentially between the cartridge slots and one or both tape drives No application software is required to support cartridge pick and place functions In Sequential 1 and Sequential 2 modes the CHM moves cartridges between the slots and only one of the tape drives These are the single sequential modes In Dual Sequential mode the CHM moves cartridges between the slots and both tape drives Half of the cartridges are processed in tape drive 1 and half in tape drive 2 Sequential 1 and Sequential 2 modes Sequential 1 and Sequential 2 modes provide efficient seque
21. Resetting the library and tape drives may disrupt communications on the SCSI bus To reset the library you can use one of the following methods Press on the operator panel then press at the confirmation screen or press to cancel Performa power on reset by turning the library off then back on Perform a remote hardware reset by plugging a cable into the remote reset port on the back of the library and press a reset button on the cable see Appendix A for specifications Note The library tape drives or the entire SCSI bus can also be automatically reset by the host When the library is reset both the library and tape drives perform power on self tests Then the Main Screen appears on the LCD Note Ifthe library is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test Installation and Operation 79 Chapter 5 Notes 80 Exabyte 210 and Exabyte 220 6 Tape Drive Operation The application software automatically controls the tape drives to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to perform the following tasks Monitoring the tape drive LEDs Cleaning tape drives Displaying information about tape drives Fjecting a cartridge manually Note You cannot control tape drives from the operator panel however you can perform diagnostics on t
22. Stor Addr The element address of the first storage location which is the fixed cartridge slot See page 116 and 117 for a complete numbering scheme Drive Addr The element address of the first tape drive closest to the magazine The other tape drive is numbered consecutively Drive Num The number of tape drives installed Parity Whether SCSI parity checking is enabled for the library When the parity option is on the library checks all data coming across the SCSI bus for parity Pty Retry The number of times the library will retry a SCSI phase after detecting a parity error Installation and Operation 93 Chapter 7 94 SCSI Mode parameters Security Whether security has been enabled by SCSI or not Security also can be enabled from the LCD see page 47 for more information Wr Line 1 Whether the text displayed on each of the four lines through on the Main Screen is defined by the LCD Mode page Wr Line4_ in SCSI When set to their default values the element addresses reported on this screen are the same as element indexes shown on page 116 and 117 However unlike element indexes which cannot be changed addresses can be changed with aMODE SELECT command SCSI reservations The SCSI Reservations screen indicates if the library or its elements are reserved for exclusive use by a host computer The library and its elements are reserved and released thr
23. by your application Refer to your software documentation or to the EXB 210 and EXB 220 8mm Libraries SCSI Reference 2 To specify the three digit password press 4 and to move from column to column and f and to change the numbers When you are finished press Enter 48 Exabyte 210 and Exabyte 220 Configuration If you enter the wrong password the system displays an error message If You Forget the Password Try entering the default password 000 If the default password has been changed and you do not know what it is call your service provider Step 4 Set other configuration options The Configuration Menu contains some other configuration options for the library as described in the table below If desired you can check these settings and change them Configuration options SCSI Parity Allows you to enable parity checking for the library if the SCSI adapter card connected to the library supports it When this option is enabled the library checks all datacoming across the SCSI bus for parity The setting remainsin effect across power cycles Sequential Options Provides options for using the library s sequential modes See page 59 for more information Adjust Contrast Controls the brightness of the lettering on the LCD Back Light Turns the LCD background on or off Set Date Allows you to set the system date for the library The date appears on the Comma
24. ca 3 For each device that terminates the bus either the library or one of the tape drives install a terminator on one of the connectors for that device 32 Exabyte 210 and Exabyte 220 Installation and Setup Connecting the Exabyte 220 six connectors The Exabyte 220 with six connectors can operate on one two or three SCSI buses The library Drive 1 and Drive 2 can operate on separate SCSI buses or on the same SCSI bus 1 Connect the library to the SCSI bus using the connector assignments shown in the following figure a Library a SS Ct Drive Librar Drive 1 Drive2 2 Rack mount Drive 2 C Standalone 2 Ifyou are connecting the library and two tape drives to one or two SCSI buses install a jumper or jumpers over the connectors between devices as shown in the example Installation and Operation 33 Chapter 2 Example Six connector Exabyte 220 on one SCSI bus onnector 3 For each device that terminates the bus either the library or one of the tape drives install a terminator on one of the connectors for that device 34 Exabyte 210 and Exabyte 220 Installation and Setup The example below showsan Exabyte 220 connected to three SCSI buses All the buses are terminated Example Six connector Exabyte 220 on three SCSI buses SCSI cable connector Terminator Installation and
25. displays a confirmation message Press to exit this message Press 4 to assign one of the baud rates to the port and press Enter An asterisk indicates the current connection Use 9600 baud to connect to a tape drive Exabyte 210 and Exabyte 220 Hardware Exercises If you selected Connect to Drive 1 or Connect to Drive 2 to perform tape drive diagnostics be aware of the following The library changes back to the default setting Diag Console after the library door has been opened and closed or after the library has been reset Ifyou attempt to exit the Config Port menu while the library is still set to Connect to Drive 1 or Connect to Drive 2 the library displays a message that instructs you to change the port setting back to Diag Console Installation and Operation 129 Chapter 8 Notes 130 Exabyte 210 and Exabyte 220 9 Troubleshooting This chapter provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drives The instructions in this chapter are basic troubleshooting guidelines For more advanced troubleshooting contact your service provider This chapter is divided into the following sections Problems with library installation Problems with tape drive operation Problems with library operation Note If an error code is displayed on the LCD refer to Appendix C If LEDs on the tape drive are flashing see
26. drive Loaded A cartridge is in the tape drive and the tape is loaded into the tape path Loading A cartridge is being loaded into the tape drive Unloading A cartridge is being unloaded from the tape drive Present A cartridge is in the tape drive but the tape is not loaded in the tape path Empty The tape drive does not contain a cartridge Tape left Displays how much tape is left in megabytes on the cartridge currently in this tape drive Tape size Displays the total amount of tape in megabytes on the cartridge currently in this tape drive Exabyte 210 and Exabyte 220 Tape Drive Operation Mammoth Drive Status screen Tape fmt Displays the data format of the cartridge currently in the tape drive PO sec Displays the power on seconds MO sec Displays the tape motion seconds Serial Displays the tape drive s serial number BOOT Displays the code level of the tape drive s boot ROM FLASH Displays the code level of the tape drive s flash EPROM ENTER LCD Display Allows you to switch to Mammoth LCD display mode by pressing Enter When you do so the third line of the library s LCD shows additional information that would be displayed on the tape drive s LCD To return to the Drive Status screen from Mammoth LCD display mode press Escape Ejecting a cartridge manually If a problem oc
27. filter the standalone model contains two smaller filters Replace the new filter inside the door Installation and Operation 141 Chapter 10 5 Position the metal cover over the filter Using a T 15 TORX bit replace the three screws that secure the metal cover inside the front panel Rack mount model Standalone model 142 Exabyte 210 and Exabyte 220 Maintenance Replacing a tape drive or drive blank You can install an Exabyte Mammoth or Exabyte Eliant 820 tape drive into your library gt Important Do not mix different SCSI configurations or Mammoth and other 8mm tape drives within the same library Replacing a tape drive or drive blank involves the following steps V Step Description 1 Prepare for the replacement procedure Remove the tape drive Install the tape drive BR wy Pp Resume library operations Note When you order a new tape drive for the library the tape drive will be shipped to you in the drive carrier You cannot install a tape drive into the library without a drive carrier Installation and Operation 143 Chapter 10 Step 1 Prepare for replacement 1 6 144 Obtain a flat blade screwdriver Some models may require a 1 Phillips screwdriver Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband duri
28. ices wea eek pts we Be 7 Installing the library hardwate s snc erence cei es aoe ees 10 3 Configurations e nenne Bila dhe ee a Re eeu aaa 39 Using the operator panel niccoy4 oxy is tien ween ee ale ee ee 39 Setting configuration Options s s s eos cca ete Bee ees 44 Checking thesetipes noeros oeni saaa aae Roia e RE eck 50 Where to go from Netey c snk itoc ase ies eee erage aes wees 51 4 Advanced Configuration 000 cece eee eee eee 53 Setting the Maximum Addressable Element option 53 Setting robot control modes 2 ecu cee wer se eee es vase eesaeewer 55 Operating in sequential mode 0 eee cece eee 59 5 Library Operation 6c cccei ie ce eee eae eee eae dew 71 Replacing data cartridges nunas g hl esate ee tu dae 72 Resetting the library lt 0 cca ee ee eee fea oe eas 79 6 Tape Drive Operation 00 0c ee eee eee eee 81 Monitoring the tape drive LEDS is cticen eee esheets Sade 82 Cleaning the tape drives is i 0 2 eee beens Pes eee bens Saas 83 Displaying information about tape drives 04 86 Ejecting a cartridge manually lt 249eiu thie kets renarna 89 Installation and Operation vii 10 viii LIDfary StalisuicsSis cn cucsanin tke eee ta ae ee wer ane 91 Viewing SCO Calairia halted hans whi EE o can ies ext males ek dee eee 92 MICMEIAS StAL SECS Lacs 6 5 Gollan ki elels EE ie eyo Me ey 99 Viewing system SENSOIS gt nieri wis oe eee teeta eo h
29. reserved Res ID The ID that the element is reserved under This is anumber assigned to the element by ahost when the reservation was made If there is no reservation the Res ID and Host ID columns display NONE SCSI sense data When an error or change of state occurs the application software can issue a SCSI REQUEST SENSE command to the library to obtain information Some of this information called sense data is displayed on the SCSI Sense Data screen Sense data provides information to help you diagnose problems with the library For more detailed information about SCSI sense data refer to the EXB 210 and EXB 220 8mm Libraries SCSI Reference 96 Exabyte 210 and Exabyte 220 Library Statistics To view the sense data 1 Select SCSI Sense Data from the SCSI Menu The following screen appears The ID at the top of the display is the SCSI ID of the host that the sense data is being held for Note that sense data is supplied for inactive IDs as well as active IDs 2 To view other devices press and Q To return to the SCSI Menu press Escape Installation and Operation 97 Chapter 7 The following table describes the information in the Sense Data screen Sense data KEY This is the sense key returned by the REQUEST SENSE command The sense keys are Oh No Sense There is no specific sense key information to report 2h Not Ready The library is not ready to perform moti
30. shielded cables when connecting this device to others Industry Canadian Notice per ICES 003 English This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations French Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Notice This equipment has been tested and complies with the following requirements e EN 55022 CISPR 22 Class A e EN 50082 1 1992 Exabyte 210 and Exabyte 220 Bureau of Standards Metrology and Inspection BSMI Taiwan This equipment has been tested and complies with CNS C 6357 ee ee ATRAN _ABRORIEE HR MATAARA AF EH FARA SERA RAI HK HE Hy HR English Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Australia New Zealand This equipment has been tested and complies with AS NZS 3548 Installation and Operation Product Warranty Caution vi The Exabyte 210 and Exabyte 220 Libraries are warranted to be free from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when The li
31. the Diagnostic Menu to exercise the hardware This determines whether the library hardware components are operating properly See Chapter 8 for more information about library diagnostics Instruct the application software to load some cartridges into the tape drive This determines whether the software and library are communicating properly Exabyte 210 and Exabyte 220 Configuration Back up several megabytes of data and perform a comparison check on the backed up data If you have two tape drives back up several megabytes to both This determines whether the software and tape drives are communicating properly If problems occur If the library and tape See Chapter 9 for troubleshooting drive are not operating as information expected If there is an error code See Appendix C for alist of error displayed on the LCD codes and corrective actions If you cannot solve the Contact your service provider or problem yourself Exabyte Where to go from here Before you begin library operations check the following VY Acartridge magazine is installed S The CHM gripper does not contain a cartridge s The library door is closed and locked S The library is in the proper control mode The standard operating mode is SCSI see Chapter 4 Installation and Operation 51 Chapter 3 Notes 52 Exabyte 210 and Exabyte 220 A Advanced Configuration This chapter describes the followin
32. Chapter 10 Cleaning requirements The only library components that should be cleaned are the tape drives and the window in the door Instructions for cleaning the tape drives are provided on page 83 CAUTION The library s internal components are lubricated at the factory and should not be cleaned or relubricated To protect the internal components from dust keep the library door closed and locked Cleaning the library window To clean the library s window use the cleaning packet provided with the library To order additional cleaning packets see page 6 CAUTION To avoid scratching the window do not use abrasive cleaners abrasive cleaning implements harsh chemicals or solvents 138 Exabyte 210 and Exabyte 220 Maintenance Using touch up paint on the housing For standalone models a pearl white paint kit is available for touching up nicks and scratches on the finish For ordering information see page 6 Replacing the fuse The library uses a 2 5 amp 250 volt fuse which is located in the fuse drawer at the back of the library next to the power cord connector An extra fuse is provided in the fuse drawer To order additional fuses see page 6 CAUTION When replacing the library s fuse use only the same type and rating of fuse To replace the library s fuse 1 Power off the library and remove the power cord WARNING Before performing any of the fol
33. EMO iO thar Moves Sit a tu si Move In the example above n indicates the number of moves that have run so far and nn nn indicates the source and destination element indexes of the current move To abort the demo press Escape then at the next screen The library displays the total number of cycles that were run during the demo and an Error 91 message indicating that you have aborted the demo Exabyte 210 and Exabyte 220 Hardware Exercises Drive Demo To run the drive demo 1 Select Drive Demo from the Demo Menu 2 The library asks if you want cartridges loaded into the tape drives during this demo Select NO The CHM will insert the cartridge into the drive slot but will not push the cartridge all the way into the drive gt Important Do not select YES If you do the CHM will push the cartridge all the way into the drive and the drive will not automatically eject the cartridge 3 The system then asks if you want cartridges scanned during the demo If your library is equipped with a bar code scanner and you want to include bar code scanning in your demo select YES Otherwise select NO The system begins the demo and displays the following screen DRIVE DEMO Total Moves n Sit cae stilt sale Move nn oan In the example above n indicates the number of cycles that have run so far and nn nn indicates the source and destination element indexes of the current move Installation
34. Exabyte 210 and Exabyte 220 Libraries Installation and Operation sExabyte 510808 008 Copyright Disclaimer Copyright 1993 1999 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 1685 38th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Trademark Notices Exabyte Exafacts Exapak Exasoft Exatape and Strategex are registered trademarks of Exabyte Corporation Arrowhead Eliant and SupportSuite are trademarks of Exabyte Corporation All other product names are trademarks or registered trademarks of their respective owners Exabyte Corporation 1685 38th Street Boulder Colorado 80301 510808 008 Exabyte 210 and Exabyte 220 Revision History
35. HM Do not open the door unless absolutely necessary During operation open the door only to replace the magazine after the library has processed all the cartridges Never force the door The library will not release the door until it has completed a cartridge move or load already in progress Certain applications may also prevent the door from being opened Do not remove a cartridge from a tape drive or insert a cartridge into a tape drive If you want to remove a cartridge wait until the CHM has placed it in the magazine before removing it If you want to add a cartridge add it directly to the magazine Exabyte 210 and Exabyte 220 5 Library Operation Once the library and application software are installed and configured you can automatically perform backup and restore operations using the application software You do not need to intervene in the cartridge processing during normal library operations This chapter describes the following library operations you may occasionally need to perform Replacing data cartridges Resetting the library Installation and Operation 71 Chapter 5 Replacing data cartridges This section describes how to Select the appropriate data cartridges for your tape drive Open the library door to access the cartridges Replace a single cartridge or a cartridge magazine Store cartridges outside the library Selecting data cartridges Always use Exabyte media to achieve the best
36. IVE The Press the tape drive eject button and wait 18 CHM could not successfully pick for the cartridge to be unloaded or a cartridge because it was still redirect the CHM to another location loaded in the tape drive PICK MECH FAILURE The CHM Open the door and look for anything that 19 could not successfully pick from might be obstructing the gripper el canridge slot Make sure the library and tape drives are GRIP HOME ERROR A gripper not being used by any host then press 21 error occurred on the operator panel If the error persists contact your service provider GRIP MOTION TIMEOUT A gripper motion took longer than the maximum time allocated for 22 it When motion functions do not complete in the allocated time the current to the servo motorsis shut off PICK STALL The CHM stalled 25 while trying to pick a cartridge from the tape drive Installation and Operation 165 Appendix C Error no Description Corrective action 26 CANNOT OPEN GRIPPER The Open the door and look for anything that gripper could not open might be obstructing the CHM gripper S AXIS DOES NOT MOVE The Make sure the library and tape drives are 30 CHM could not move along the not being used by any host then press short axis on the operator panel If the error persists contact your service provider S AXIS FAILED HOME The CHM 31 could not return to the home position along the short ax
37. Main Screen Each tape drive and the library perform a power on self test Installation and Operation 37 Chapter 2 If problems occur If the library does not Check the following power on as described Is the power switch on I Is the power cord inserted correctly Is the library door closed and locked Is the SCSI bus terminated IstheSCSlI cable connected to the library and host computer Is the host computer system turned on For additional troubleshooting tips see Problems with library installation on page 132 If an error code is See Appendix C for alist of error displayed on the LCD codes and corrective actions If you cannot solve the Contact your service provider or problem yourself Exabyte 38 Exabyte 210 and Exabyte 220 3 Configuration This chapter describes how to use the operator panel and how to configure your library Using the operator panel The library includes a four line LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel shown in the following figure you can set library options check operating statistics and diagnose errors If desired you can tilt the LCD for easier viewing Installation and Operation 39 Chapter 3 Operator keys Use the keys on the operator panel to perform the following actions Scrolls the screen arrow up or down through
38. Operation SCSI Parity Maintenance Library Info Menu Menu Clean Drives Menu SCSI Menu Loop Restart Loop2 Restart2 Set next cart to 1 Clean Drive 1 Clean Drive 2 Sequential Options Demo Menu SCSI Mode Params SCSI Reservations SCSI Sense Data Slot Demo Drive Demo Adjust contrast Back Light Set Date Set Time Set Security Set Serial Number Set Max Addr Elem _ Use Mammoth Diagnostics Menu Self Test Position to Element Park Move Cartridge Scan Scan w Range Home Gripper Home CHM Cycle Pick Place Cycle Gripper Cycle S Axis Cycle L Axis Cycle Solenoid Cycle Drum Statistics System Sensors Command History Drive Info Menu Drive 1 Status Drive 2 Status Inventory Menu Label Information Occupied Info Position Info 43 Chapter 3 Setting configuration options Setting the configuration options include Displaying the Configuration Menu Setting SCSI IDs Setting LCD security optional Setting other configuration options if necessary Step 1 Display the Configuration Menu To display the Configuration Menu 1 Access the Main Menu by pressing on the keypad The Main Menu is shown 2 Press 4 until the screen arrow points to the Configuration Menu Then press Enter The Configuration Menu appe
39. Operation 35 Chapter 2 Step 7 Connect the power cord gt Important The power cord shipped with the library is a 120 VAC three conductor power cord for use in the United States and Canada If you are planning to use an input voltage other than 120 volts ACor if you plan to use the library outside of the United States or Canada you must supply your own power cord Refer to page 151 for more information 1 Make sure that the power switch on the back of the library is off the 0 is pressed Power switch N 36 Exabyte 210 and Exabyte 220 Installation and Setup Connect the female end of the power cord to the power connector on the back of the library Plug the male end of the power cord into the power source Note The library has autoranging voltage selection so you do not need to change the voltage setting Step 8 Power on the library 1 2 Make sure the library s door is closed and locked Power on the host computer system Note If your host system requires that attached peripheral devices be powered on before the host power on the library before you power on the host Push the power switch on the back of the library to the on position the l is pressed Wait while the library performs its power on sequence During this time the following activities occur The cooling fan begins to rotate The LCD illuminates and displays the
40. SCSI Mode parameters The SCSI Mode Parameters screen displays the settings of various operating mode parameters These parameters are equivalent to the parameters reported by the library in response to a MODE SENSE command issued by the application software Typically the values of these parameters are changed by a MODE SELECT command For more information about the MODE SENSE and MODE SELECT commands refer to the EXB 210 and EXB 220 8mm Libraries SCSI Reference To view these parameters select SCSI Mode Params from the SCSI Menu The following screen appears ELEMENT ADDR Pi ALG Ei A didir Cuni A didim Def A di din Sian 92 Exabyte 210 and Exabyte 220 Library Statistics For each parameter the SCSI Mode Parameters screen shows the current Cur default Def and saved Sav values The current value is the value currently active It is either the power on default or a temporary value set by the latest MODE SELECT command The default value is the original value set at the factory The saved value is the value specified as the power on default by a MODE SELECT command After a saved value has been specified with a MODE SELECT command this value takes effect immediately and each time you power on the library The table below describes the items on the SCSI Mode Parameters screen SCSI Mode parameters CHM Addr The element address of the cartridge handling mechanism CHM
41. Vv Step Description 1 Install the library into arack if you have arack mount model Unlock and open the front door Remove the packing foam Prepare and install cartridges Close and lock the door Connect the library to the SCSI bus Connect the power cord ooi NI oO oO BR OJN Power on the library WARNING Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet 10 Exabyte 210 and Exabyte 220 Installation and Setup Step 1 Install the library into a rack If you have a rack mount library follow these instructions to install the library into a standard EIA 19 inch rack WARNING The rack mount library weighs 50 70 pounds 27 2 31 8 kg the standalone library weighs 70 90 pounds 31 8 40 9 kg At least two people are needed to move or lift the library Most of the weight is toward the back of the library Make sure you install the rack mount library in the lowest possible location in the rack For best results use a rack with extension support legs For this procedure you will need the following Standard EIA 19 inch rack TORX screwdriver with T 25 bit T 15 bit if you need to extend the rails Eight 10 32 x 0 5 truss head screws provided in the accessory box Eight clip n
42. W weight of library 150 180 wide SCSI 159 window cleaning 138 Write Line options 94 write protect switch setting 22 Xx XL data cartridges See cartridges 193 Index Notes 194 Exabyte 210 and Exabyte 220
43. al times before it logs a failure Element statistics Total Puts The number of times a cartridge was placed in that element since the library was turned on Retries Pick The number of times the library retried picking from that element Retries Put The number of times the library retried placing a cartridge in that element Retries Scan The number of times the library retried scanning that element If your library does not include a bar code scanner these fields always display zero Exabyte 210 and Exabyte 220 Library Statistics Viewing system sensors The System Sensors screens enable you to troubleshoot hardware problems by checking the current status of the library s internal mechanical sensors To view system sensors 1 Select Library Info Menu from the Main Menu then select System Sensors The first screen to appear is the Digital Sensors screen DIGITAL SENSORS Door Ci il os e d 1 Key Eroe k 1 Gripper Home o 2 To display the Analog Sensor screen press to scroll past the last item on the Digital Sensors screen AINA NOGI is ENS ORS T ie mil pe Fact ue se 2 3 C et 2N ia slale Iim y 1 2V TZ 21918 mV a Installation and Operation 101 The following table describes the information in the System Sensors screens Digital system sensors Door Indicates whether the front door is closed 1 or open Closed 0 Key lock Indicates whe
44. ale Wh es ald eed 101 Viewing the command history 0 0 c cece 103 Viewing inventory IMfOFMATION 5 2 8 swe en ea See se 105 Hardware ExerciSeS 0000 cc eee eee ees 115 Usmo elements sseni urs es Pere Gee Dar ee IS OE Ras ees 115 Performing diagnostics s2isiy 2st ee OO ae Role anet ot atonal et 118 Configuring the serial ports for diagnostics 126 Troubleshooting es fi op 2h 25 eee ind Ce eae da eae keke 131 Problems with library installation 00 00 cece 132 Problems with tape drive operation 6 66 134 Problems with library Operations 5 344 042 04 4 oits oped ea oe 135 Maintenance swe ie wae need ee ew awa a eee 137 Cleaning TEQGUITEIMENIS sa cssc errata ne TORK OEE Kee eS 138 Using touch up paint on the housing 00000 139 Replacing the tse iso c ntl eey peepee I AREE 139 Replacing the air filter ac suites Sandee wha ada eben Sia 141 Replacing a tape drive or drive blank 0 0005 143 Specifications 6 stricta cite cee Eee ae eee ewe elles 149 Storage CaPAClIPSa ccs kaa cena aed away ee haan ip Hee mateaw nd 149 Overall specifications for the library 0 6 e ee eee eee 150 Power cord requirements ei7 40s eee See ad Ba es 151 SCSI terminator speciicahOns sos ree bie Se mers rete ee Pee es 152 SCSI cable specifications ss besa eae SUN ks aie y Bites 153 Remote reset cable specifications 0 006 155 SCSI
45. and Operation 121 Chapter 8 122 4 Toabort the demo press Escape then at the next screen The system displays the total number of cycles that were run during the demo and an Error 91 message indicating that you have aborted the demo Using the Diagnostics Menu The Diagnostics Menu provides basic exercising functions for components in your library You can use these functions to test the hardware after installation Starting diagnostics Before performing diagnostic exercises from the operator panel do the following 1 If necessary disable security see page 48 2 Change the control mode to LCD Interface see page 58 3 Refer to the table below for the element indexes These numbers correspond to the library components and are necessary for some tests Library Component Element Index Fixed cartridge slot 0 Cartridge slots Exabyte 210 1 to 10 Exabyte 220 1 to 20 See page 116 and 117 for entire numbering scheme Tape drive 1 82 Tape drive 2 83 CHM 86 Exabyte 210 and Exabyte 220 Hardware Exercises Performing diagnostic tests 1 From the Main Menu select Maintenance Menu then select Diagnostics Menu A screen of diagnostic tests appears 2 Select one of the tests Each test is described in the table starting below 3 When the test is finished the screen displays Status Complete and you can press to return to the Diagnostics Menu Note
46. and key lock The front door features a key lock that enables you to lock the door for data security LCD and keypad operator panel The LCD liquid crystal display and keypad allow you to view the operational status of the library access a menu of operations and view status messages If necessary you can tilt the LCD for easier viewing Installation and Operation 3 Chapter 1 Internal components Exabyte 210 shown Data cartridge magazine Tape drives Fixed slot Bar code scanner Tape drives The library can include one or two Exabyte 8mm tape drives which are housed in drive carriers Data cartridge magazine s and fixed slot The Exabyte 210 includes one removable cartridge magazine that stores up to ten 8mm cartridges the Exabyte 220 includes two removable magazines on a rotor The fixed slot allows you to store an 8mm cleaning cartridge or an additional 8mm data cartridge CHM cartridge handling mechanism The CHM is the robotic assembly that moves cartridges between the storage locations and the tape drives The CHM can also include a bar code scanner which reads bar code labels affixed to the cartridges 4 Exabyte 210 and Exabyte 220 Welcome Back panel components Exabyte 210 shown Fan and power entry module The fan reduces the library s operating temperature The power entry module includes the AC power connector power switch and fuse drawer Re
47. ape drive tape drives in the same library and an Eliant 820 tape drive in the same library Installation and Operation 171 Appendix C Notes 172 Exabyte 210 and Exabyte 220 D Shipping the Library This appendix describes procedures for Returning the library for service Packing the library Returning the library for service If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Exabyte contact Exabyte Direct Sales to obtain a Return Materials Authorization RMA number and the shipping address see page 6 When you have the RMA number follow the packing instructions on the following pages Installation and Operation 173 Appendix D Packing the library Use the original packing materials to pack the library shipping containers foam packing pieces and antistatic bag You will also need packing tape and banding material CAUTION To avoid damaging the library and voiding your warranty be sure to use the original shipping materials or replacement materials obtained from your vendor when repacking and shipping the library Do not use the shipping carton and packing materials to ship items other than a library Preparing the library for shipping To prepare the library for shipping 1 Remove all cartridges from the magazines Make certain the CHM gripper and the ta
48. ape drives across the 9 pin or 25 pin port See page 126 for information about diagnostics Installation and Operation 81 Chapter 6 Monitoring the tape drive LEDs The following tables show the tape drive LED states and the conditions they indicate Eliant 820 LED state Condition All LEDs on Power on self test Top and bottom LEDs Cleaning required flashing middle LED may be flashing Top LED flashing Hardware error bottom LED off Middle LED flashing SCSI bus activity Bottom LED on A tape is loaded and the tape drive is ready to perform tape motion activities Bottom LED flashing Tape motion A fast flash indicates top LED off high speed tape motion Note You may see other LED activity random flashing steady on and so on For a detailed description refer to the Eliant 820 Product Specification 82 Exabyte 210 and Exabyte 220 Tape Drive Operation Mammoth LED Condition states All LEDs on The tape drive was reset or it is performing its power on self test Top LED on Cleaning required Top LED flashing Hardware error Middle LED on A tape is loaded and the tape drive is ready to perform tape motion activities Bottom LED flashing Tape motion A fast flash indicates high speed tape motion Note You may see other LED activity random flashing steady on and so on For a detailed description refer to the Mammoth Produ
49. ard compatibility 9 problems with installation 133 addresses See SCSI IDs Adjust Contrast option 49 air filter replacing 141 142 air flow required for library 9 Analog Sensors screen 101 102 arrow keys 40 ASC and ASCQ 98 Installation and Operation Back Light option 49 bar code labels removing sticky adhesive 21 scanning 124 statistics on bar code scanning 100 viewing inventory information 105 106 bar code scanner location of 4 scanning elements 124 using cartridges with 21 viewing status of scanning 105 baud rates selecting for ports 128 blank See drive blank BSMI notice v BTU consumption 150 bus See SCSI bus C cable See power cord See SCSI cable cartridge inventory maintained by library 105 updated with Scan test 124 cartridge magazine installing 22 25 replacing 76 77 using for storage 78 187 Index cartridges data capacities 149 installing 20 27 inventory of 73 moving through diagnostics 124 ordering more 6 problems with 134 replacing 75 selecting the correct type 72 sticking to gripper 21 storing 78 CHM location of 4 malfunctioning sensor 102 moving manually 19 moving through LCD diagnostics 123 testing functionality 118 126 testing gripper 125 viewing statistics for 99 CHSTERM 126 Clean Drive option 84 cleaning library window 138 prevented by security 46 requirements for library 138 tape drives 83 86 cleaning cartridge installing in fixed slot 26 ordering more 6 using the correct t
50. ars 5 i SCSI Sos Poa ey ON Sequential Options Adjust Contrast 44 Exabyte 210 and Exabyte 220 Configuration Step 2 Set the SCSI IDs Default SCSI IDs are assigned at the factory for the library and each tape drive Drive blanks are assigned B for blank This section describes how to view the default settings and change them if necessary gt Important The library and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus To view or change the SCSI IDs 1 From the Configuration Menu select Set SCSI IDs The following screen appears 2 To set the SCSI ID for Drive 2 farthest from the magazine press t or Q until the screen displays the correct SCSI ID 3 Press to move the screen arrows to Drive 1 4 To set the SCSI ID for Drive 1 closest to the magazine press or amp until the screen displays the correct SCSI ID Installation and Operation 45 Chapter 3 46 Press to move the screen arrows to LIB TosettheSCSIID for the library press or 4 until the screen displays the correct SCSI ID When the SCSI IDs for both tape drives and the library are correct press to accept your choices If you have changed one or more of the tape drive IDs the system displays a con
51. ash for Mammoth tape drives the top LED turns on You can also check the Clean indicator in the Drive Status screen see page 86 for instructions 2 Make certain a cleaning cartridge is installed in the fixed cartridge slot If the fixed slot contains a data cartridge and you follow these steps you will have to manually eject the data cartridge from the tape drive 84 Exabyte 210 and Exabyte 220 Tape Drive Operation 3 If security has been enabled disable it see page 48 4 Switch to LCD Interface mode see page 58 5 From the Main Menu select Maintenance Menu Then select Clean Drives Menu The following screen displays 6 Select the tape drive you want to clean Drive 1 is the tape drive closest to the magazine Drive 2 is the tape drive farthest from the magazine When you select a drive the following activities occur The CHM picks the cleaning cartridge from the fixed slot and inserts it in the tape drive you specified The tape drive automatically performs the cleaning process and ejects the cartridge when the process is complete in several minutes The CHM automatically picks the cartridge from the tape drive and replaces it in the fixed cartridge slot 7 Confirm that the cleaning was done by looking at the LEDs on the front of the tape drive For Mammoth tape drives the top LED should be off For Eliant 820 tape drives the top and bottom LEDs should be off If the LEDs are still on replace th
52. at is referred to as a daisy chain Installation and Operation 157 Appendix B Considerations for installing the library on the SCSI bus This section provides the basic rules and considerations for setting up the library on the SCSI bus Single ended LVD or HVD CAUTION Do not connect an LVD library to an HVD SCSI bus or you may damage the devices attached to the bus Every SCSI device attached to the SCSI bus must be compatible either single ended or low voltage differential LVD or all high voltage differential HVD On a single ended SCSI bus one signal line is used to transmit a bus signal between devices On a differential bus two signal lines are used If your library is single ended or LVD then all devices you install on the SCSI bus must also be single ended or LVD if your library is HVD all devices must be HVD These other devices include the tape drives installed in the library the adapter card installed in your host computer and terminators Note Be aware that if you connect single ended and LVD devices on the same bus all devices on the bus operate as single ended devices 158 Exabyte 210 and Exabyte 220 SCSI Configuration Narrow or wide SCSI The Exabyte 210 supports Mammoth and Eliant 820 tapes drives with narrow SCSI configurations The Exabyte 220 supports Eliant 820 tape drives with a narrow SCSI configuration and Mammoth tape drives with a wide or narrow SCSI configuration
53. ation In these modes the application software does not need to provide support for library functions only for the tape drives For detailed information about the sequential modes see page 59 LCD Interface mode If you want to perform any operations from the operator panel that involve moving the CHM you need to set the library to LCD Interface mode All of these operations such as cleaning the tape drives and performing diagnostics are included under the Maintenance Menu Note LCD Interface mode is required only when you want to control the motions of the CHM For example you do not need to switch control modes to access the menus 9 Pin and 25 Pin Serial Port modes or 25 9 Pin mode When the library is operating in 9 Pin or 25 Pin Serial Port mode Exabyte 210 or in 25 Pin mode Exabyte 220 you can control the motions of the CHM from a remote console program connected to the library s 9 pin or 25 pin port Note Use the 9 Pin 25 Pin or 25 Pin mode to control CHM motion only You do not need to change the control mode to access a tape drive s firmware For more information about how to use the 25 pin and 9 pin serial ports see page 126 Installation and Operation 57 Chapter 4 Changing the control mode 1 58 Make certain the library is in the ready state for example no hardware errors the door is closed and so on If the security option has been enabled disable it see page 48 From the Main
54. brary is repaired by anyone other than Exabyte s personnel or approved agent e The library is physically abused or is used in a manner that is inconsistent with the operating instructions or product specification defined by Exabyte The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent The library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by Exabyte e Exabyte s serial number tag is removed e The library is damaged because of improper packaging on return CAUTION Returning the library in unauthorized packaging may damage the unit and void the warranty If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Exabyte 210 and Exabyte 220 Contents About this manual 0 0 eee ee eee ee aa xi 1 Welcome v cc er ea eet et eae eaeaes eat eee eee 1 About the Exabyte 210 9 pxcrr get adan ces hea case hee eee s 2 ADOUE Tie Exabyte 220s cox isean a e AE eee y 2 Contacting Exabyte ee 224 ean tes feted fees ey cots epee 6 2 Installation and Setup 000 cece eee eee eee 7 Preparing for installation ak fut
55. ct Specification Cleaning the tape drives You should clean a tape drive whenever the library displays Drive needs cleaning on the Main Screen of the LCD or whenever your application software notifies you Not all software applications display cleaning requirements Regular cleaning helps ensure that the tape drives function reliably Note Some applications monitor the tape drives cleaning needs and automatically insert the cleaning cartridge in the drive whenever it needs cleaning If this is the case you can skip the cleaning instructions in this section Installation and Operation 83 Chapter 6 Selecting cleaning cartridges If you are using Exabyte Mammoth tape drives use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with Mammoth If you are using Eliant 820 tape drives use an Exabyte Premium 8mm Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with the Eliant 820 tape drive To order cleaning cartridges contact Exabyte see page 6 CAUTION Using cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty Cleaning the tape drive from the operator panel To clean the tape drive from the operator panel 1 Determine which tape drive needs cleaning by looking at the drive LEDs For the Eliant 820 tape drives the top and bottom LEDs fl
56. ctuate Keep the storage location as free of airborne particulates as possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges with the write protect switch in the protected position Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most efficient use of storage space 78 Exabyte 210 and Exabyte 220 Library Operation Resetting the library If the library has encountered an error and is still not operating after you have tried the corrective action for the error you may need to reset the library A reset causes the library and the tape drives to perform their power on self tests Unless configured otherwise tape drives will rewind the tape after a reset but will not eject the data cartridge CAUTION Beforeresetting the library make sure the library or tape drives are not communicating across the SCSI bus
57. curs that requires intervention you may need to manually eject a cartridge To eject a cartridge 1 Open the library door see page 73 2 Press the eject button on the tape drive s faceplate The following figures show the location of the eject button on the Eliant 820 and on the Exabyte Mammoth Installation and Operation 89 Chapter 6 Eliant 820 A Exabyte Mammoth Exabyte 210 and Exabyte 220 90 T Library Statistics The functions in the Library Information Menu are mainly for use by technical support and application developers You may be asked by technical support to display one of these screens and locate information that will help troubleshoot a problem This chapter describes the following library information SCSI Menu Contains SCSI mode parameters reservations and sense data Statistics Contains data about CHM operations and elements System sensors Contains information about the library s mechanical sensors Command history Displays the contents of the history buffer Inventory Menu Contains information about bar code labels and elements Installation and Operation 91 Chapter 7 Viewing SCSI data SCSI information is available through the SCSI Menu To display this menu select Library Info Menu from the Main Menu then select SCSI Menu The following menu appears gt SCS I Mode Params SC Sf Rie sie in Voila wis o nis S C S Sle Nips e Data
58. de must be installed the library will not switch to the other tape drive If both drives are installed the library ignores the additional drive Dual Sequential mode In Dual Sequential mode the CHM moves cartridges between the slots and both tape drives Half of the cartridges are processed in tape drive 1 and half in tape drive 2 The cartridges are processed in both tape drives simultaneously The sequences are independent of each other and are controlled by separate loop and restart options gt Important To operate in Dual Sequential mode the library must have a controller card with at least four SCSI connectors If there are Mammoth tape drives installed the Use Mammoth option must be turned on from the LCD Configuration menu Installation and Operation 61 62 Chapter 4 Dual Sequential mode for the Exabyte 210 The library sequentially processes cartridges from slots 1 through 5 in tape drive 1 and processes cartridges from slots 6 through 10 in tape drive 2 SA n NANN ta we tea nr i O as 7 U mM f M SO m a Eze ee wl Dual Sequential Mode Exabyte 210 and Exabyte 220 Advanced Configuration Dual Sequential mode for the Exabyte 220 The library sequentially processes cartridges from slots 1 through 10 magazine 1 in tape drive 1 and processes cartridges from slots 11 through 20 magazine 2 in tape
59. drive 2 Cartridges 11 through 20 processed in Tape Drive 2 Cartridges 1 through 10 processed in Tape Drive 1 Dual Sequential Mode Installation and Operation 63 Chapter 4 64 In Dual Sequential mode the library performs these steps 1 2 Picks the cartridge from slot 1 and places it in tape drive 1 For the Exabyte 210 picks the cartridge from slot 6 and places it in tape drive 2 For the Exabyte 220 picks the cartridge from slot 11 and places it in tape drive 2 Waits for either tape drive to eject its cartridge then returns the cartridge to its original slot Picks the next cartridge in that sequence and places it in the corresponding tape drive Repeats step 3 until either sequence is finished Depending on how the Loop option for the finished sequence is set either returns to the beginning of that sequence and starts processing it again or stops processing that sequence The Loop options are described page 67 Continues processing the other sequence until it is finished Either returns to the beginning of that sequence or stops depending on the setting of the Loop option for that sequence Sequential options For Sequential 1 and Sequential 2 modes you can set the Restart and Loop options For Dual Sequential mode you can set the Restart Restart2 Loop and Loop2 options These options are not affected by a reset or power cycle Restart options The Restart options det
60. e Accessible Indicates whether adrive is empty acartridge is loaded in the drive or the cartridge is ejected 0 Acartridge may be loaded in the drive 1 Thedriveis empty or the cartridge is ejected and ready to be picked D Drive Indicates whether this element is a tape drive 0 The element is not a tape drive 1 The element is a tape drive W Warning Currently not used C Calibrated Indicates whether the element position has been calibrated 0 Not calibrated 1 Calibrated Installation and Operation 111 Chapter 7 Element position information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following screen appears 3 From the Inventory Menu select Position Info The following screen appears 4 Press 4 to view an element with a higher index press f to view an element with a lower index 112 Exabyte 210 and Exabyte 220 Library Statistics The following table describes the fields in the Position Info screen Position Info screen INX Displays the element index for which information is being displayed Long Axis Indicates the distance in thousanaths of an inch the CHM has to move along the long axis from its home position to the specified element location Depth Indicates the distance the CHM has to move along the short axis from its home po
61. e cleaning cartridge and clean the tape drive again If the LEDs are still on after the second cleaning there may be a problem with the tape drive Installation and Operation 85 Chapter 6 gt Important Ifthe tape drive ejects the cleaning cartridge within a minute you need to replace the cleaning cartridge See page 75 for cartridge replacement instructions 8 When the cleaning is complete return the library to its original control mode SCSI Interface mode or one of the sequential modes and enable security Displaying information about tape drives From the operator panel you can display information about the tape drives including the type of tape drive installed and its operational status The information screens are updated whenever there is a change in drive status To display tape drive information 1 From the Main Menu select Library Info Menu Then select Drive Info Menu The following screen appears 86 Exabyte 210 and Exabyte 220 Tape Drive Operation 2 Press or Q to select the desired tape drive and press Enter A Drive Status screen appears similar to the following DR Ty Pr A c VE 1 STATUS pe Mammoth esent 1 ele s sli bile 1 l The following table describes the information in the Drive Status screen Drive Status screen DRIVE N STATUS Identifies the tape drive as follows Drive 1 The tape drive closest to the magazine Drive 2 The tape dri
62. e L Axis the along the long axis the axison which Set Cycles screen appears Press the CHM moves left and right for the or f to select the number of rack mount model or up and down cycles you want the Cycle L Axis for the standalone model test to run and press Enter Cycle Exercises the solenoid that controls When you select Cycle Solenoid Solenoid the locking mechanism on the front the Set Cycles screen appears door Press 4 or to select the number of cycles you want the Cycle Solenoid test to run and press Enter You will hear a click each time the solenoid extends and retracts Cycle Drum Rotates the drum assembly 180 Exabyte degrees 220 Configuring the serial ports for diagnostics 126 You can use one of the library s serial ports and a terminal emulation program such as CHSTERM to access the library firmware The console interface also referred to as the Diagnostic Console allows you to view information about the library perform diagnostics tests create diagnostic listings and download new firmware You can also use the library s serial ports to perform diagnostics on the tape drives Exabyte 210 and Exabyte 220 Hardware Exercises The following table illustrates the functions you can perform using the serial ports As the table indicates unless you want to control the motion of the CHM you do not need to switch to 9 Pin Serial Port 25 Pin Serial Port or 25 Pin control
63. ermine where the library restarts after it is reset or power cycled or after the door is opened and closed The library can restart either at the beginning of the cartridge sequence or where it left off when the interruption occurred Exabyte 210 and Exabyte 220 Advanced Configuration Before the library restarts Before restarting the library performs the following actions 1 If the CHM was moving a cartridge it finishes the move This includes inserting the cartridge into the tape drive if the CHM was moving a cartridge to a tape drive Note If you attempted to open the door the library does not release the door interlock until it has completed the move The library performs a power on self test POST If you opened the door the library performs its POST after you close the door If a cartridge is in a tape drive the CHM waits for the cartridge to be ejected then returns it to its original slot As shown in the following tables the Restart options determine what the library does next Sequential 1 or Sequential 2 mode If Restart is The library On Restarts at slot 1 Off Resumes where it left off Installation and Operation 65 Chapter 4 66 Dual Sequential mode for the Exabyte 210 For the Exabyte 210 the two Restart options in Dual Sequential mode correspond to the two halves of the cartridge magazine Restart applies to slots 1 through 5 while Restart2 applies to slo
64. figurations only It can operate as three SCSI 2 devices on one or two SCSI buses When operating with Eliant 820 tape drives and assuming an average data compression ratio of 2 1 the Exabyte 210 can store up to 140 gigabytes GB of information on 10 metal particle MP data cartridges 160m XL When operating with Exabyte Mammoth tape drives and assuming an average data compression ratio of 2 1 the Exabyte 210 can store up to 400 GB of information on 10 advanced metal evaporative AME data cartridges 170m gt Important Do not mix different SCSI configurations or Mammoth and Eliant 820 tape drives within the same library About the Exabyte 220 The Exabyte 220 includes two data cartridge magazines and either one or two Exabyte 8mm tape drives wide or narrow SCSI configurations It can operate as three SCSI 2 devices on up to three SCSI buses When operating with Eliant 820 tape drives and assuming an average data compression ratio of 2 1 the Exabyte 220 can store up to 280 GB of information on 20 MP data cartridges 160m XL 2 Exabyte 210 and Exabyte 220 Welcome When operating with Exabyte Mammoth tape drives and assuming an average data compression ratio of 2 1 the Exabyte 220 can store up to 800 GB of information on 20 AME data cartridges 170m gt Important Do not mix different SCSI configurations or Mammoth and Eliant 820 tape drives within the same library Front panel components Door
65. firmation message Press Enter The system resets the tape drives with changed IDs and returns you to the Configuration Menu Step 3 Set LCD security The Security option allows you to prevent unauthorized personnel from disrupting the operation of the library When you enable security the following activities are prevented Changing SCSI IDs Changing SCSI parity checking Changing the control mode Changing the library serial number Using the Diagnostics Menu and the Demo Menu Using the Clean Drives Menu Opening the front door operator panel security only Changing the installed tape drive model Communicating with a tape drive across a serial port If you attempt to perform any of the above operations when security is enabled the library displays a message that states security is active The message also states whether security was enabled from the operator panel or by the application with a SCSI command Exabyte 210 and Exabyte 220 Configuration Methods for enabling and disabling security Security can be enabled or disabled in either of two ways You can set the security option from the operator panel using the Configuration Menu as described in this section The application software can issue a SCSI MODE SELECT command to turn security on or off see your software documentation or the EXB 210 and EXB 220 8mm Libraries SCSI Reference Whichever method is used to enable security operator panel or SCSI
66. g advanced configuration options you can set from the operator panel Maximum addressable element option Robot control modes Sequential operation modes Setting the Maximum Addressable Element option The Maximum Addressable Element option allows you to decrease the number of cartridge storage slots your library reports to the software This means the library can use and report fewer slots than are physically present This option is useful with software applications that offer scalable licenses based on the number of cartridges gt Important If your software does not monitor the number of slots you are using you do not need to set this option Refer to your software documentation for more information Installation and Operation 53 Chapter 4 54 When you set the Maximum Addressable Element option you are setting the highest element number that can store a cartridge For example if the software license you purchased supports 16 cartridges you need to set the option to 15 This tells the library to place cartridges in slot 0 through slot 15 resulting in 16 storage locations The default value for the Maximum Addressable Element is the highest cartridge slot that can store a cartridge For example in an Exabyte 220 library the default number would be 20 because the cartridge slots start at slot 0 and go to slot 20 making slot 20 the highest slot number that can store a cartridge The element index figures on page
67. he problem persists contact your service provider D AXIS DOES NOT MOVE The Open the door and look for any 50 drum could not move on its axis obstructions around the drum If there are no obstructions contact your service provider D AXIS FAILED HOME The Contact your service provider 51 library could not determine the home position for the drum NO LABEL The bar code scanner If present this error appears on the Label could not read the bar code label Info screen If the cartridge does not have 60 because there was no label on a label place a label on the cartridge If the cartridge the cartridge does have alabel reposition or replace it If the error persists contact READ ERROR The bar code your service provider 61 scanner could not read the bar code label because the label was unreadable NOT PRESENT The bar code If present this error appears on the Label scanner could not read the bar Info screen If necessary install a data 62 code labels because there was cartridge magazine no data cartridge magazine present DMA OVERRUN The bar code If present this error appears on the Label scanner could not read the bar Info screen Make sure the library and 65 code label because a Direct tape drives are not being used by any Memory Access overrun host then press on the operator occurred panel 67 DMA CH 2 TIMEOUT Controller If the error persists contact your service board error provider Ins
68. ics Menu contains two selections one for reviewing information about CHM movements and one for reviewing information about elements To view statistics 1 Select Library Info Menu from the Main Menu then select Statistics The first screen to appear is the System Stat Totals screen SIY S TE M STAT TOTALS Moves 7107 Piek Retry 0 Pout Be rir y ol 2 To display the Element Stats screen press to scroll past the last item in the System Stat screen elle MM SA Tes I N X O27 Total Piu ts 0 Rie toiri e siz Picek 0 Put OS ean oa Installation and Operation 99 Chapter 7 100 The following table describes the information in the Statistics screen System statistics Moves The number of times the CHM has picked acartridge and placed it in a slot or tape drive Pick Retry The number of times the CHM retried picking a cartridge Put Retry The number of times the CHM retried placing a cartridge D1 Dbl Piks The number of times the library had to grab a D2 Dbl Piks Cartridge twice to remove it from the tape drive in Drive slot 1 or 2 A Dbl Pik results when the cartridge is not ejected far enough for the CHM to grasp Scans The number of times the library scanned abar code label Scan Retry The number of times the library retried scanning a bar code label Scan Fail The number of times the library failed to scan a bar code The library tried to scan a bar code sever
69. ing data check the following VY Write protect switch If you are writing data make sure the cartridge is write enabled move the write protect switch toward the edge of the cartridge VY Cartridge brand Only use Exatape 8mm data cartridges See page 72 for more information VY Cartridge type If you are writing data with Exabyte Mammoth tape drives use AME data cartridges If you have Eliant 820 tape drives use MP data cartridges Because of media management and application software issues do not mix MP and AME data cartridges in the library If you must mix cartridge types contact your software vendor VY Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge VY Cleaning Clean the tape drive as described on page 83 Make sure you are using the recommended cleaning cartridge for your tape drive VY Use Mammoth option If you are using Exabyte Mammoth tape drives make sure that the Use Mammoth configuration option is set to ON Otherwise the library will not be able to receive information from the drive See page 50 134 Exabyte 210 and Exabyte 220 Troubleshooting Problems with library operation If the library has been successfully operating in the past but is now experiencing problems check the following Y Control mode If you are using an application software package to control CHM operations the library must be set to SCSI Interface mode
70. ing screen appears 4 Press 4 to view an element with a higher index press f to view an element with a lower index Installation and Operation 109 Chapter 7 The following table describes the fields in the Occupied Info screen Occupied Info screen INX Displays the element index for which information is being displayed Addr Address Shows the SCSI address of this element Src Source Shows the index of the last storage element from Element Index which the cartridge was moved O Occupied Indicates whether the library considers the specified element location to contain a data cartridge 0 Theelement location does not contain adata cartridge 1 The element location contains a data cartridge V Occupied Indicates whether the Occupied flag is accurate Valid 0 The Occupied flag is questionable may not be accurate 1 The Occupied flag is accurate P Cartridge Indicates whether the magazine or tape drive is Magazine or installed If the element index references a Tape Drive storage element this flag indicates whether the Present magazine is installed If the element index references a tape drive this flag indicates whether that particular drive is installed 0 Not installed 1 Installed Note The P Present flag is not used for the CHM 110 Exabyte 210 and Exabyte 220 Library Statistics Occupied Info screen A Tape Driv
71. ion 316413 EXB 210 and EXB 220 8mm Libraries SCSI Reference 510806 Exabyte Bar Code Label Specification for 8mm Cartridges 308607 Exabyte Mammoth Tape Drive Exabyte Mammoth Tape Drive Product Specification 306482 Exabyte Mammoth Tape Drive SCSI Reference 306483 Exabyte Mammoth Tape Drive Installation and Operation 306484 xii Exabyte 210 and Exabyte 220 Exabyte Eliant 820 Tape Drive Exabyte Eliant 820 Product Specification 316593 Exabyte Eliant 820 Installation and Operation 317209 Exabyte Eliant 820 SCSI Reference 316869 Standards ANSI Small Computer System Interface SCSI 2 X3 131 1994 ANSI Small Computer System Parallel Interface 2 X3T10 1142D Installation and Operation xiii Notes xiv Exabyte 210 and Exabyte 220 1 Welcome Congratulations on selecting the Exabyte 210 or Exabyte 220 Library EXB 210 or EXB 220 Your new library provides unattended data storage archiving backup and retrieval for mid range and high end workstations servers and networks The cartridge handling mechanism CHM automatically moves cartridges between tape drives and storage slots while the tape drives read and write data The library is available in standalone and rack mount models as shown in the figure Installation and Operation 1 Chapter 1 About the Exabyte 210 The Exabyte 210 includes one data cartridge magazine and either one or two Exabyte 8mm tape drives narrow SCSI con
72. ions The remote hardware reset port on the back panel allows you to perform a manual hardware reset on the library to clear hardware errors This port requires an 8 pin circular DIN connector and a two wire cable capable of providing momentary contact between pin 1 and pin 2 Installation and Operation 155 Appendix A Notes 156 Exabyte 210 and Exabyte 220 34 SCSI Configuration This appendix provides an overview of the Small Computer System Interface 2 SCSI 2 and gives an overview of how to configure the SCSI bus SCSI is a standard specification that allows an application running on a host computer to communicate with peripheral SCSI devices such as the library and the enclosed tape drives The library uses SCSI commands to receive instructions from the host and to report its status to the host SCSI components The SCSI system consists of the following components Initiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as wellas other devices on the bus provide a pathway or bus for passing commands Targets The library and the tape drives are peripheral devices or targets that are capable of receiving commands from the host Up to eight devices including the host computer can be connected to the SCSI bus in wh
73. is S LM629 FAILURE The library Make sure the library and tape drives are 36 could not reset the servo chip for not being used by any host then press the short axis on the operator panel If the error persists contact your service provider CANNOT LOAD DRIVE The CHM Open the door and look for anything could not load the cartridge into that might be obstructing the CHM the tape drive It could not move along its short axis m tabenovenen esheets iy Make sure that a cartridge is not already loaded in the tape drive 38 Make sure thatthe flap on the cartridge is closed Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider L AXIS DOES NOT MOVE The Open the door and look for anything that 40 CHM could not move along the might be obstructing the CHM gripper ong ais Make sure the library and tape drives are L AXIS FAILED HOME The CHM not being used by any host then press 41 could not return to the home Reset on the operator panel If the error position on the long axis persists contact your service provider 166 Exabyte 210 and Exabyte 220 Error Codes mh Description Corrective action LLM629 RESET FAIL The library Make sure the library and tape drives are could not reset the servo chip for not being used by any host then press 46 the long axis Reset on the operator panel If t
74. ition the top of the long axis for standalone models or to the right for rack mount models move in front of the tape drives then open and close its gripper This test also recalibrates the home or zero position for the long axis the short axis and the gripper In the Exabyte 220 this test also calibrates the home position for the drum Cycle Causes the CHM to take acartridge When you select Cycle Pick Place Pick Place from aspecified element and replace the Set Source screen appears it in the same location Press 4 or to select the source index where you want the CHM to pick and place the cartridge The Set Cycles screen appears Press 4 or to select the number of cycles you want this test to run and press Enter Cycle Causes the CHM gripper to open and When you select Cycle Gripper Gripper close the number of times you the Set Cycles screen appears specify Press 4 or 4 to select the cycles for the Cycle Gripper test to run and press Enter Cycle S Causes the CHM to move end to end When you select Cycle S Axis the Axis along the short axis the axis on Set Cycles screen appears Press which the CHM moves in and out Hor 4 to select the number of cycles you want the Cycle S Axis test to run and press Enter Installation and Operation 125 Chapter 8 Test Description Additional instructions Cycle L Axis Causes the CHM to move end to end When you select Cycl
75. l SCSI cabling as well Termination If the library or any of the tape drives is the last device on the SCSI bus you must attach a terminator to the appropriate SCSI connector at the back of the library The SCSI terminator must match the SCSI bus configuration single ended LVD or HVD wide or narrow Termination can be active or passive If you are using Mammoth tape drives and your host can transfer data at more than 5 MB per second use active termination If you are using Eliant 820 tape drives or if your host limits data transfer to 5 MB per second or less use either active or passive termination For best results on a single ended bus use active termination Note Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds SCSI IDs Each device on the SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The lower the ID the lower the priority of the device Exabyte 210 and Exabyte 220 SCSI Configuration Note The SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 If you have one tape drive installed the library uses two SCSI IDs one for the library itself and one for the tape drive If you have tw
76. lock 17 74 keys on operator panel 40 L Label Information 106 labels See bar code labels LCD adjusting brightness and contrast 49 Error Alert display 41 Main Menu 42 Main Screen 41 tilting 39 using 39 44 LCD Interface mode changing to 58 description and purpose 57 LCD security See security Library Information Menu 42 lighting adjusting on LCD 49 Loop option 67 69 Loop2 option 68 69 low voltage differential LVD SCSI bus cable lengths for 154 SCSI terminator specifications 152 lubrication for library 138 Exabyte 210 and Exabyte 220 Main Menu description of 42 displaying 44 Main Screen custom texton 94 description of 40 41 44 redisplaying from Main Menu 42 Maintenance Menu 42 Mammoth See tape drive Max Addressable Elements option 54 menu structure 43 mode parameters 92 93 O Occupied Info 109 P packing materials 7 174 packing the library 174 185 paint for the standalone model 139 parity checking enabled through SCSI 93 enabling from LCD 49 prevented from changing 46 passive termination 152 password for security 49 ports remote hardware reset port 5 79 serial ports 5 Position Info 112 Installation and Operation Index power cord connecting 36 37 requirements and specifications 151 power specifications 150 power supply viewing status of 102 powering on the library 37 rack installing library in 11 16 removing library from rack 178 179 reliability specifications 150 remote hardware
77. lowing steps be sure that the power switch is off and the power cord is disconnected from the library 2 Place a small screwdriver underneath the tab on the fuse drawer Gently lift out the fuse drawer Installation and Operation 139 Chapter 10 3 Pull the blown fuse out of the fuse slot 4 Use the screwdriver to push the spare fuse box out of the fuse drawer Remove the spare fuse and place it in the fuse slot 5 Insert the fuse drawer into the back panel Push in until you hear it snap into place 6 If desired order another spare fuse for the fuse drawer 140 Exabyte 210 and Exabyte 220 Maintenance Replacing the air filter The library includes an air filter located behind the door The air filter should be replaced once a year or more frequently if the library is operating in a dirty environment To order replacement filters see page 6 gt Important Air filters protect the library from large contaminants but are not intended to keep the tape drives clean You must still clean the tape drives on aregular basis as described on page 83 To replace the air filter 1 2 Unlock and open the library s door see page 73 From inside the door use a T 15 TORX bit to remove the three screws that secure the metal filter cover to the front door as shown in the figures on the next page Remove the metal filter cover and pull out the filter Note The rack mount model contains one long
78. magazines designed for Exabyte 210 and 220 libraries Do not use Exabyte Data Cartridge Holders designed for Exabyte libraries for full high 8mm tape drives 1 Open the library door as described on page 73 2 For rack mount models remove the cartridge magazine by pulling it out first from the right then the left For standalone models pull it out first from the top then the bottom For the Exabyte 220 you can access the back magazine by turning the rotor manually The rotor is shown below 76 Exabyte 210 and Exabyte 220 Library Operation 3 If desired replace the cartridges described on page 75 4 Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate as shown in the figure For rack mount models clip the magazine onto the left side and snap it into place by pressing on the right side For standalone models clip the magazine onto the bottom and snap it into place by pressing on the top 5 Close and lock the door Installation and Operation 77 Chapter 5 Storing cartridges To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to flu
79. mode Serial Port Function Must change 9 Pin 25 Pin control modes Controlling the CHM for diagnostic Vv v V purposes Upgrading library firmware A Creating diagnostic listings for the library Y v Upgrading tape drive firmware VY va Controlling the tape drives for diagnostic V Vv purposes For detailed information about using the Diagnostic Console and the serial ports refer to the maintenance manual for your library To configure the port 1 If necessary disable security see page 48 2 Ifyou want to control CHM motion change the control mode to the appropriate serial port mode see page 57 gt Important to atape drive Do not change to a serial port control mode if you want to connect a serial port Installation and Operation 127 Chapter 8 128 3 From the Interface Menu press 4 and f to select Config 25 Pin Port or Config 9 Pin Port Exabyte 210 or Config 259 Pin Menu Exabyte 220 Note An asterisk indicates the current connection gt Important Ifyou connect aserial port to atape drive you willinterrupt any SCSI commands being sent to that drive Select one of the options listed below Connect to Drive 1 closest to the magazine Connect to Drive 2 farthest from the magazine Diag Console the library s diagnostic firmware When you have selected the option you want press Enter The system configures the port and
80. mote hardware reset port This port allows you to connect a remote reset cable for remote resets 9 pin and 25 pin serial ports Two serial ports allow you to connect a serial cable and terminal for diagnostics SCSI connectors The SCSI connectors allow you to connect the library to the SCSI bus The Exabyte 210 has two or four connectors the Exabyte 220 has six connectors Installation and Operation 5 Chapter 1 Contacting Exabyte For technical support Exabyte Technical 1 800 445 7736 Support ad 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com World Wide Web http www exabyte com To order supplies and accessories Exabyte Express 1 800 EXATAPE 1 800 392 8273 1 972 481 4221 1 972 406 9081 fax To return equipment for service Exabyte Service 1 800 EXATAPE 1 800 392 8273 Scotland 44 1324 564564 e mail service exabyte com 6 Exabyte 210 and Exabyte 220 2 Installation and Setup This chapter describes how to install and set up your library Preparing for installation This section provides step by step instructions for preparing the library You can use the table below as a checklist Y Step Description 1 Unpack the library Obtain accessories and equipment 2 3 Prepare the host computer 4 Prepare the library for installation Step 1 Unpack the library Complete the u
81. movements Note You can also perform diagnostics using the library s internal firmware which resides in the flash EEPROM This firmware also allows you to upgrade to new library firmware and print a diagnostic listing For information see the maintenance manual for your library Using the Demo Menu The Demo Menu includes two selections Slot Demo This option causes the CHM to randomly move cartridges from slot to slot including the fixed cartridge slot Drive Demo This option causes the CHM to randomly move cartridges between magazine slots the fixed slot and the tape drives 118 Exabyte 210 and Exabyte 220 Hardware Exercises Starting a demo option Before running a demo option 1 2 If necessary disable security see page 48 Change the control mode to LCD Interface see page 58 Make sure there is at least one data cartridge present and one empty slot before you begin the test From the Main Menu select Maintenance Menu Then select Demo Menu The following menu appears Installation and Operation 119 Chapter 8 120 Slot demo To run the slot demo 1 Select Slot Demo from the Demo Menu 2 The library asks if you want cartridges scanned during the demo If your library is equipped with a bar code scanner and you want to include bar code scanning in your demo select YES Otherwise select NO The system begins the demo cycles and displays the following screen SLOT D
82. must also be used to disable security That is if you enable security from the operator panel you must disable it from the operator panel If security is enabled by the application SCSI it must be disabled by the application Note To determine if security has been set by your application look at the SCSI Mode Parameters screen see page 92 Security remains in effect across resets Enabling security from the operator panel 1 From the Configuration Menu select Set Security On The following screen appears S elclu rii t y On er Password 000 n 1 S S Note Ifthe menu displays Set Security Off the security option has already been enabled Installation and Operation 47 Chapter 3 2 Select a three digit password Press 9 and to move from column to column and t and 4 to change the numbers The default password is 000 When you are finished press Enter gt Important You must use the same password to turn security off 3 Aconfirmation message appears Press Enter Or to exit without saving the password press Escape Disabling security from the operator panel 1 From the Configuration Menu select Set Security Off The following screen appears Secu rii t y Olf T r Pla sils wora 000 Note Ifthe menu displays Set Security On the LCD security function is disabled However security may have been enabled by your application using a SCSI command If so it must be disabled
83. nd History screen and on diagnostic listings Set Time Allows you to set the time that is shown on the library s Main Screen and in the Command History screen Installation and Operation 49 Chapter 3 Configuration options Set Serial Allows you to make certain the serial number Number label on the back of the library is also displayed in this screen and allows you to change the serial number The serial number entered in this screen appears on diagnostic listings Use Mammoth Allows you to check whether an Exabyte Mammoth tape drive is installed This option is set at the factory Note If you want to upgrade to a Mammoth tape drive contact Exabyte Max Allows you to decrease the number of cartridge Addressable storage slots your library reports to the software Elements See Chapter 4 for instructions Parity checking for the library can also be enabled by the application software using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI command has precedence Parity checking for tape drives is set separately Checking the setup 50 After installing the hardware and software check the setup by performing some exercises on the library as described below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use the options on
84. ng installation If a mat and wristband are not available touch a known grounded surface such as the computer s metal chassis Unlock and open the library s door see page 73 Power off the library Disconnect the power cord WARNING Before performing any of the following steps be sure that the power switch is off and the power cord is disconnected from the library If necessary reach in and push firmly against the base of the CHM to move it so it is not blocking access to the tape drives Exabyte 210 and Exabyte 220 Maintenance Step 2 Remove the tape drive To remove the tape drive 1 Using a flat blade screwdriver loosen the two captive screws on each side of the faceplate Some models may require a 1 Phillips screwdriver Installation and Operation 145 Chapter 10 2 Using your finger pull out the lever on the faceplate The figures on page 147 show the location of the lever CAUTION Do not pull out the lever without first loosening the screws 3 Pull the tape drive out of its slot Step 3 Install the tape drive gt Important While installing a tape drive make sure you do not stick your fingers in the drive door 1 Insert the tape drive as shown on the next page Make sure the lever is closed The drive should slide easily toward the back 146 Exabyte 210 and Exabyte 220 Maintenance Rack mount model Insert the tape drive with the lever t
85. npacking steps printed on the box Save all the original packing materials in case you need to ship or move the library later Installation and Operation 7 Chapter 2 Step 2 Obtain accessories and equipment Make certain you have all the accessories and equipment for library operation as indicated in the table below Many of these items are included in the library accessories box shipped in a separate box at the top of the carton Required accessories and equipment Power cord Included with the library Page 151 provides power cord specifications for other voltages and international use Two keys for front door Included with the library Jumper s for connecting the library and tape drives to a single SCSI bus Included with the library if two tape drives are installed Eight 10 32 x 0 5 truss head screws and clip nuts Two slide rails attached to the sides of the library Included with rack mount libraries SCSI cables SCSI bus terminator s required if the library or one of the tape drives is the last device on the bus If these items are not included with the library contact Exabyte to purchase them If you want to use your own see Appendix A for specifications Data cartridges and cleaning cartridges If cartridges are not included with the library contact Exabyte to purchase them If you want to use your own refer to page 72 for appropriate data ca
86. ntial operation when you have just one tape drive installed In these modes the CHM picks cartridges sequentially from the slots and processes them in one tape drive The fixed cartridge slot is not included Installation and Operation 59 Chapter 4 In Sequential 1 mode the library processes the cartridges in tape drive 1 closest to the magazine In Sequential 2 mode the library processes the cartridges in tape drive 2 farthest from the magazine For the Exabyte 220 both magazines are included in the cartridge processing 20 slots Cartridges 1 thru 20 processed in tape drive 1 Cartridges 1 thru 20 processed in tape drive 2 Sequential 2 Mode Sequential 1 Mode In Sequential 1 and Sequential 2 modes the library performs the following steps 1 Picks the cartridge from slot 1 and places it in the tape drive specified by the mode 1 or 2 If the slot is empty the CHM picks the next cartridge in the magazine 60 Exabyte 210 and Exabyte 220 Advanced Configuration 2 Waits until the tape drive ejects the cartridge then returns the cartridge to its original slot 3 Repeats these steps for the next cartridge untilit has processed all of the cartridges 4 Depending on how the Loop option is set either returns to the first cartridge and begins the process again or stops The Loop option is described on page 67 Note Inthesingle sequential modes the tape drive specified by the mo
87. o drives installed the library uses three IDs Separate IDs allow the library and tape drives to operate as independent devices receiving different sets of SCSI commands from the host Installation and Operation 161 Appendix B Notes 162 Exabyte 210 and Exabyte 220 C Error Codes This appendix describes the error codes that appear on the library s LCD liquid crystal display LCD error codes do not reflect tape drive errors CAUTION Library components can be replaced only by Exabyte approved service providers If you cannot find an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components If you do you will void your warranty For information about SCSI error conditions sense data refer to page 96 and to the EXB 210 and EXB 220 8mm Libraries SCSI Reference Installation and Operation 163 Appendix C CAUTION Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications The following table lists the library hardware error conditions in numerical order pe Description Corrective action DROPPED A CARTRIDGE The If the cartridge label was removed make CHM dropped acartridge sure that there is no label adhesive remaining on the cart
88. o the History Buffer Display in the maintenance manual for your library Shown in Field name Description sample 000 IDX Index The line number of this event within the Command History The range is 000 the most recent event through 299 The most recent event is displayed first MOVE From The process that logged this event 19 37 45 Time The time that the event took place according to the library s internal clock Movefrom Description Description of the event 8 to 82 complete 1861 Line The line number of the source code that logged this event 12 27 95 Date The date that the event took place according to the library s internal calendar 04441 Seq The sequence number of this event across all system buffers Exabyte 210 and Exabyte 220 Library Statistics Viewing inventory information The library stores inventory information in nonvolatile RAM and uses the information to process SCSI commands from the application software The inventory contains information about the following element locations CHM Cartridge slots Tape drives The Inventory Menu allows you to display the following information Bar Code Label information This includes data about whether the bar code scanner could accurately scan the label Element occupied information This includes data about whether the element contains a cartridge and whether a magazine or tape drive is ins
89. on Make sure your bus is properly terminated as described in Appendix B If another SCSI device previously terminated the SCSI bus and is no longer at the physical end of the bus be sure to remove the terminators from that device VY Compatibility Make sure that your tape drive and library are compatible with the SCSI adapter card and application software you plan to use VY SCSI adapter card installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated VY Software installation Make sure that your application software is installed correctly Refer to the documentation that came with your software Pay special attention to steps describing configuring the software for use with the library and tape drives Y Control mode Make certain the library is operating in the correct control mode For most applications the control mode should be set to SCSI Interface See page 55 for more information After checking the items above reset the library as described on page 79 Installation and Operation 133 Chapter 9 Problems with tape drive operation If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writ
90. on commands 4h Hardware Error The library detected a hardware failure during a self test or while performing a command Operator intervention may be required 5h ilegal Request There was an illegal parameter in the command descriptor block or in the additional parameters supplied as data for a command or the library is in the wrong mode to execute the command 6h Unit Attention The cartridge inventory may have been violated Bh Aborted Command The library aborted the command The initiator may be able to recover by trying the command again ASC This is the Additional Sense Code which along with the Additional Sense Code Qualifier provides information describing a specific error condition ASCQ This is the Additional Sense Code Qualifier which along with the Additional Sense Code provides information describing a specific error condition Byte This is the Sense Key Specific data which provides additional information 15 about an error condition This information is valid only for the Illegal Request 5h sense key Byte This is the first byte of the Field Pointer data It indicates which byte in the 16 command had an error This information is valid only for the Illegal Request 5h sense key Byte This is the second byte of the Field Pointer data This information is valid 17 only for the Illegal Request 5h sense key 98 Exabyte 210 and Exabyte 220 Library Statistics Viewing statistics The Statist
91. ong its along the short axis short axis 73 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider 168 Exabyte 210 and Exabyte 220 Error Codes zits Description Corrective action INTERNAL S W ERROR Make sure the library and tape drives are Firmware error not being used by any host then press on the operator panel 75 If the error persists contact your service provider You may be asked to supply a Diagnostic listing and you may need new firmware POS ERROR TIMEOUT The CHM Open the door and look for anything that could not reach its destination might be obstructing the CHM along its along the long axis long axis 76 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider INTERFACE DISABLED The Make certain you have set the correct 77 library was not in the correct control mode If itis contact your service control mode when the operator provider sent a command INVALID BLANK CONFIG The This error applies to earlier models of the drive blank configuration is library only If you operate the library with 90 invalid one drive you must have a drive blank installed in the outermost slot OPERATOR ABORTED A No corrective action required 91 diagnostic was aborted while it was in prog
92. ough SCSI commands RESERVE and RELEASE You may want to view SCSI reservations if you are operating the library in a multi host environment and you want to determine which elements are reserved by which host Multiple hosts can reserve different elements within a single library For example Host 1 may reserve cartridge slots 1 through 5 for its exclusive use while Host 2 may reserve slots 6 through 10 Or for the Exabyte 220 Host 1 could reserve the first magazine while Host 2 could reserve the second magazine Exabyte 210 and Exabyte 220 Library Statistics To view SCSI reservations 1 Select SCSI Reservations from the SCSI Menu The first screen to appear is the Unit Reservation screen 2 To display the Element Reservations screen press to scroll past the last item in the Unit Reservation screen 3 To view other elements press and Q To return to the SCSI Menu press Escape Installation and Operation 95 Chapter 7 The information in the SCSI Reservations screen is described in the following table Unit reservations Unit Reservation The library s reservation status 1 if it is reserved or O if it is not and the host s ID if the library is reserved Elem reservations Elem Addr The address of the element Elem Type The category of elements There are three categories CHM Drive and Slot Host ID The SCSI ID of the host that currently has the element
93. oward the bottom Standalone model Insert the tape drive with the lever toward the right VA Installation and Operation 147 Chapter 10 2 When the tape drive is almost completely inside the slot you will feel some resistance This is caused by the connection between the tape drive and the library s controller card To seat the connection push firmly against the drive until you can push no further 3 Tighten the captive screws on each end of the drive carrier faceplate Step 4 Resume operations 1 Reconnect the power cord CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus 2 Close and lock the library s door 3 Power on the library The library will take approximately one minute to complete its power on self test Note When you replace a tape drive the new drive automatically assumes the SCSI ID of the old tape drive If you want to view or change the SCSI ID of the new tape drive see page 45 148 Exabyte 210 and Exabyte 220 A Specifications This appendix provides general specifications for the library including Storage capacities Overall specifications Power cord requirements SCSI cable specifications SCSI terminator requirements Storage capacities The table below summarizes the storage capacity of the library Capacity with the following tape drives and cartridge types
94. pe drives do not contain cartridges Do not remove the magazines 2 Power off the library 3 Remove the keys power cord the SCSI cables and any terminators or jumpers Do not ship these items if you are returning the library to the factory 174 Exabyte 210 and Exabyte 220 Shipping the Library 4 Insert the magazine foam packing piece in the cartridge magazine as shown in the figures Rack mount model Place the foam into the magazine with the large slot to the left Standalone model Place the foam into the magazine with the large slot to the top Installation and Operation 175 Appendix D 5 Move the CHM so that it is centered in front of the large slot in the foam packing piece Push the upper portion of the CHM forward until it is secure between the sides of the foam Rack mount model Standalone model 176 Exabyte 210 and Exabyte 220 Shipping the Library 6 Insert the remaining foam packing piece between the CHM and the door opening as shown below Make certain the foam is flush against the upper base of the CHM Rack mount model Standalone model 7 Close and lock the library door Remove the key Installation and Operation 177 Appendix D Removing the rack mount model from the rack WARNING The rack mount library weighs 50 70 pounds 27 2 31 8 kg At least 2 people are needed to move or lift the library Most of the weight is toward the back of the library
95. provider EEPROM code CHECK CLEANER The cleaning Replacethe cleaning cartridge Make sure cartridge was ejected you are using the correct cleaning immediately after being loaded cartridge as described on page 84 If the 109 into the tape drive error persists contact your service provider Note This error displays only if the cleaning was requested from the operator panel EMPTY DRIVE SLOT Thereis no Make sure that all tape drive slots have 115 tape drive in this drive slot either a tape drive or a drive blank installed 170 Exabyte 210 and Exabyte 220 Error Codes a Description Corrective action 130 FAS216 Error Make sure the library and tape drives are not being used by any host then press Tt SColUnexpectedint on the operator panel 132 See SCR Erro If the error persists contact your service 133 There is a SCSI chip failure provider You may be asked to supply a diagnostic listing you may need new 134 firmware or anew controller card 135 136 137 HIT CART IN DEST The CHM Open the door and look for anything that performed a move that caused a might be obstructing the CHM along its cartridge collision short axis 190 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider Mammoth amp 85XX You have You cannot mix Mammoth and Eliant 820 191 installed a Mammoth t
96. quential mode correspond to the slots in each magazine Loop applies to slots 1 through 10 in magazine 1 while Loop2 applies to slots 11 through 20 in magazine 2 The Loop options operate independently of each other one sequence can loop back to the beginning while the other sequence stops If Loop and the library is Loop is for slots 1 10 for slots11 20 On On Starts processing Starts processing cartridges 11 20 cartridges 1 10 again again Off Stops processing cartridges and waits for operator intervention Off On Stops processing Starts processing cartridges 11 20 cartridges and waits for again operator intervention i i Off Stops processing cartridges and waits for operator intervention Resetting sequential processing If you want to resume sequential processing from the first cartridge select Set Next Cart to 1 from the Sequential Options menu Installation and Operation 69 Chapter 4 Avoiding interruptions Although the library has effective methods for resuming operation it is best to avoid interruptions when the library is operating sequentially In particular 70 Do not reset or power cycle the library unless absolutely necessary Reset the library only to clear certain error conditions and power off the library only to perform maintenance or to store it Avoid resetting or power cycling the library when a cartridge is in a tape drive or the C
97. quirements The library is shipped with a seven foot 2 1 meter 18 AWG 3 conductor AC power cord for 120 volt use in the United States and Canada The power cord has a molded NEMA 5 15P male connector on one end and a molded IEC type CEE 22 female connector on the other end The power cord is UL Listed and CSA Certified Other voltages and international use If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord Criteria for U S and Canadian 220 VAC power cord The power cord must have a molded NEMA 6 15P attachment plug on one end The power cord must have a molded IEC type CEE 22 female connector on the other end The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum The power cord must comply with local electrical code Criteria for international 220 VAC power cord The power cord must have an attachment plug of the proper type rating and safety approval for the intended country The power cord must have an IEC 320 female connector on one end Installation and Operation 151 Appendix A The flexible cord must be harmonized to CENELEC publication HD 21 The electrical characteristics and rating must be minimum H05VVF3G0 75 6 A SCSI terminator specifications The SCSI terminator must match the SCSI bus configuration that is LVD single ended or HVD and wide or narrow
98. reset port cable specifications for 155 location of 5 using 79 reserved elements 94 96 Reset key 40 79 resetting library 79 Restart option 64 67 Restart2 option 66 67 RMA number for shipping 173 rotor for Exabyte 220 magazines 25 191 Index S scanner See bar code scanner SCSI bus configuration requirements 158 161 connecting library to 28 35 133 158 fast SCSI 159 setting SCSI IDs for devices 45 terminating 160 wide SCSI 159 SCSI cable connecting 30 33 length for single ended configurations 154 length requirements for HVD LVD configurations 154 requirements on the SCSI bus 159 specifications 153 SCSI connectors 5 28 33 SCSI IDs changing 45 46 prevented from changing 46 requirements 160 viewing the ID of the host computer 96 SCSI information SCSI mode parameters 92 SCSI reservations 94 sense data 96 viewing 92 SCSI Interface mode changing to 58 description and purpose 56 SCSI Menu 92 SCSI Parity option 49 192 security disabling from operator panel 48 enabled through SCSI 47 94 enabling from operator panel 47 prevented activities 46 sense data 96 98 Sequential 1 mode changing to 58 description and purpose 59 61 options 64 67 Sequential 2 mode changing to 58 description and purpose 59 61 does not display on menu 58 options 64 67 serial number for library 50 for tape drive 89 serial ports communication prevented 46 configuring 126 control modes for using 57 127 location of 5 service 173
99. ress DRIVE NOT INSTALLED The This error only appears on the Clean tape drive could not be cleaned Drives Menu If no tape drive is installed 97 because no tape driveisinstalled in the location redirect the CHM If atape in this location drive is installed make sure that the drive carrier is correctly seated If the error persists contact your service provider Installation and Operation 169 Appendix C ped Description Corrective action NO MAGAZINE There is no If no magazine is installed in that location magazine installed in this redirect the CHM If a magazine is 98 location installed make sure that it is correctly seated on the mounting plate If the error persists contact your service provider DRUM MOVE SAXIS EXT The Open the door and look for anything that CHM could not move along the might be obstructing the CHM along its short axis short axis 101 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider DRIVE DID NOT EJECT The CHM There may be a problem with the tape 104 timed out waiting for atape drive drive Call your service provider to eject a cartridge INVALID BOOT ROM The You do not have the correct boot ROM for 108 installed boot ROM is not the firmware you are trying to runin your compatible with the flash library Contact your service
100. ridge If the label 10 was not removed contact your service provider CAUTION Do not try to put the cartridge back in the CHM gripper 11 SOURCE EMPTY There is no Install a cartridge in the source location or cartridge in the source location redirect the CHM to another location DESTINATION FULL A cartridge Remove the cartridge from the 12 already exists in the destination destination or redirect the CHM to location another location PUT MECH FAILURE The CHM Make sure there is nothing blocking the 13 could not successfully place a CHM or the tape drives If the error cartridge because of mechanical persists contact your service provider problems PICK MECH FAILURE The CHM could not successfully pick a 14 cartridge because of mechanical problems 164 Exabyte 210 and Exabyte 220 Error Codes mh Description Corrective action 15 NO SRC ELEMENT NO DEST Install a data cartridge magazine or ELEMENT No data cartridge redirect the CHM 16 magazine was installed at the selected location CHM FULL BEFORE MOVE Remove the cartridge and put it back in There was acartridge in the the cartridge magazine if you know where gripper when the operator it goes 17 powered on or reset the library or before a move operation Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider SRC CART INSIDE DR
101. rovides a brief explanation of the error Exabyte ll epee Erro SOURCE EMPTY Installation and Operation 41 Chapter 3 Main Menu To access the Main Menu press from the Main Screen The Main Menu is shown below The selections on the Main Menu are described in the following table The menu structure is shown on the next page Main Menu selections Main Returns to the Main Screen Screen Interface Allows you to specify how CHM motion is Menu controlled and to configure the serial ports Configuration Allows you to set SCSI IDs security and other Menu configuration options Maintenance Allowsyouto clean the tape drive and perform Menu diagnostics Library Provides tape drive status information and Information diagnostic information for service technicians Menu 42 Exabyte 210 and Exabyte 220 Main Menu Configuration Main Screen Interface Menu Displays the Main Screen Control Mode Menu Configuration Menu Set SCSI IDs LCD Interface SCSI Interface Sequential 1 Sequential 2 Dual Sequential 25 9 Pin Serial Port Config 25 9 Pin Menu Connect Drive 1 Connect Drive 2 Diag Console Baud Rate 1200 Baud Rate 2400 Baud Rate 4800 Baud Rate 9600 Baud Rate 19200 Your LCD may show two entries Config 25 Pin Port and Config 9 Pin Port Installation and
102. rtridge or an additional data cartridge If desired install a cleaning cartridge in the fixed cartridge slot as shown on the following page gt Important Ifyou are using Exabyte Mammoth tape drives use an Exabyte Mammoth Cleaning Cartridge or acleaning cartridge approved by Exabyte for use with Mammoth If you are using Eliant 820 tape drives use an Exabyte Premium 8mm Cleaning Cartridge or an 8mm cleaning cartridge approved by Exabyte for your tape drive The Mammoth tape drive ejects all other cleaning cartridges and the Eliant 820 ejects Mammoth Cleaning Cartridges CAUTION Using cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty Exabyte 210 and Exabyte 220 Rack mount model Position the cleaning cartridge so that the window showing the tape reels is to the right and snap the cartridge into place Standalone model Position the cleaning cartridge so that the window showing the tape reels is to the top and snap the cartridge into place Installation and Operation Installation and Setup 27 Chapter 2 Step 5 Close and lock the door Close the door and turn the key a quarter turn to the left Step 6 Connect the library to the SCSI bus This section provides general guidelines for connecting the library to the SCSI bus The library consists of three SCSI device
103. rtridges and to page 84 for appropriate cleaning cartridges Exabyte 210 and Exabyte 220 Installation and Setup Step 3 Prepare the host computer Make certain the SCSI host bus adapter card installed in the computer and the application software are compatible with the Exabyte 210 or Exabyte 220 You can obtain software compatibility information about Exabyte products from Exabyte s web site http Awww exabyte com You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library Step 4 Prepare the library for installation Prepare the library as follows Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as your computer s metal chassis Locate an appropriate area for the library The library must have a level surface near a readily accessible outlet If you have a standalone library adjust the feet to make it level In addition there must be approximately 6 inches 15 cm of open area behind the library for adequate air flow Installation and Operation 9 Chapter 2 Installing the library hardware This section provides step by step instructions for installing the library hardware You can use the table below as a checklist
104. s the library itself and the two tape drives If a drive blank is installed the library consists of two SCSI devices the drive blank is not addressable Note You may receive ferrite beads with your Exabyte 220 Depending on the configuration of your SCSI bus you may need to install these beads on the SCSI cable to maintain compliance with the CISPR 22B standard See the instructions packaged with the beads for more information The way you connect these devices to the SCSI bus depends on your type of library Exabyte 210 with two connectors see page 30 Exabyte 210 with four connectors see page 31 Exabyte 220 with six connectors see page 33 28 Exabyte 210 and Exabyte 220 Installation and Setup Before you begin 1 Make certain the host computer and any peripheral devices are powered off CAUTION To avoid damaging the tape drives make sure the tape drives and library are powered off when you connect the library to the SCSI bus 2 If you are unfamiliar with connecting devices on a SCSI bus first read Appendix B 3 Determine the SCSI bus configuration that is how many SCSI buses you will connect to the library and which bus you will connect to which device 4 Be aware of the following You can connect single ended and low voltage differential LVD SCSI devices to the same bus Mixing the two types of devices results in all devices on the bus operating as single ended devices
105. sition to touch the magazine or a cartridge in the magazine This field is not used for the tape drives or CHM Installation and Operation 113 Chapter 7 Notes 114 Exabyte 210 and Exabyte 220 8 Hardware Exercises This chapter describes hardware exercises you can perform from the operator panel Using elements Performing diagnostics on the library Configuring ports for diagnostics Many of the tasks described in this chapter may be necessary if you want to troubleshoot library hardware operations Using elements Elements are the physical locations in the library that can accept a cartridge the CHM the magazine slots the fixed slot and the two tape drives Installation and Operation 115 Chapter 8 116 Tape drive Element indexes Each element has an element index which enables the library to identify the elements Many LCD functions require you to use element indexes For example to move a cartridge using the Diagnostics Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive where the CHM will pick a cartridge The destination is either the slot or the tape drive where the CHM will place the cartridge The following diagrams show the element indexes assigned for the library Indexes for the rack mount model Data cartridge 11 through 20 magazine for EXB 220 i o
106. st Installation and Operation 73 Chapter 5 1 Insert the key into the lock push in and turn it one quarter turn to the right When the CHM finishes the current operation and moves to the park position the door s interlock mechanism releases 2 Open the door CAUTION Do not force the door open The door s interlock mechanism may be prevented from releasing by LCD security or by the application software 74 Exabyte 210 and Exabyte 220 Library Operation Replacing a single cartridge To replace a single cartridge 1 Remove the cartridge by pulling it straight out from its slot in the cartridge magazine For the Exabyte 220 you can access the back magazine by turning the rotor manually 2 Make sure that the write protect switch on the replacement cartridge is set correctly for the desired operation If the red tab fills the window the cartridge is write protected 3 For rack mount models hold the cartridge so that the write protect switch is down for standalone models hold it so the switch is to the right Insert the cartridge into the empty slot as shown in the following figure Note Very little force is needed to install a cartridge into the cartridge magazine If the cartridge does not snap into place easily check its orientation 4 Close and lock the library s door Installation and Operation 75 Chapter 5 Replacing the cartridge magazine gt Important Use only
107. tallation and Operation 167 Appendix C ee Description Corrective action LABEL UPSIDE DOWN The bar If present this error appears on the Label code scanner could not read the Info screen Remove the label and 69 bar code label because the label reposition it on the cartridge If the label is upside down is affixed correctly contact your service provider L SERVO TIMEOUT The CHM Open the door and look for anything that could not reach its destination might be obstructing the CHM along its along the long axis long axis 70 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider PARAMETER gt LIMIT Firmware Make sure the library and tape drives are error not being used by any host then press on the operator panel 71 If the error persists contact your service provider You may be asked to supply a diagnostic listing and you may need new firmware FRONT DOOR OPEN The front Close and lock the door door is open or the door solenoid ne Ifthe error still appears make sure the is malfunctioning l l library and tape drives are not being 72 used by any host then press on the operator panel Ifthe error persists contact your service provider S SERVO TIMEOUT The CHM Open the door and look for anything that could not reach its destination might be obstructing the CHM al
108. talled Element position information This includes data about the exact position of each element Installation and Operation 105 Chapter 7 Bar code label information If your library is equipped with a bar code scanner you can view information about the bar code labels attached to your cartridges To display bar code label information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following menu appears 3 From the Inventory Menu select Label Information The following screen appears EM LABEL abe el eel YO ie e or Tes ormo end Vol Match 4 Press 4 to view a higher element index press t to view a lower element index 106 Exabyte 210 and Exabyte 220 Library Statistics The following table describes the fields on the Element Label screen Element label INX Displays the element index for which information is being displayed Label If the element location contains a cartridge whose bar code label has been scanned the Label field contains the cartridge label If the library is not equipped with a bar code scanner this field is blank Valid Indicates whether the Label field is accurate as follows 0 The Label field is not accurate 1 The Label field is accurate If the library is not equipped with a bar code scanner this field is 0 Installation and Operation 107 Chapter 7
109. tape drive performance Tape drives are tested to specifications using Exabyte media at the factory gt Important Because of media management and application software issues Exabyte recommends that you do not mix AME and MP data cartridges in the same library If you must mix AME and MP cartridges contact your application software vendor CAUTION Never use video grade tape for data storage Video grade tape can be less accurate than data grade tape and is more abrasive to tape drive recording heads 72 Exabyte 210 and Exabyte 220 Library Operation The following table lists the data cartridges to use with the type of tape drive installed in the library Tape drive model Compatible data cartridges Exabyte Mammoth Exatape Advanced Metal Evaporated AME Data Cartridges in lengths of 22m and 170m Exabyte Mammoth can read but not write MP data cartridges Eliant 820 Exatape 8mm Metal Particle MP Data Cartridges in lengths of 15m 54m 112m or 160m XL Opening the library door To access the cartridges you must first open the library door gt Important During library operation do not open the library door unless you need to remove and replace cartridges or perform a maintenance operation After the door has been opened and then closed your backup application may perform a time consuming cartridge inventory process in addition to the library s own power on self te
110. ther the front door is locked 1 or unlocked 0 Gripper Indicates whether the gripper is located in its home Home position 1 or not 0 The gripper is inits home position when the gripper fingers are open Cart Indicates whether the cartridge is seated in the CHM 1 Seated or not 0 Analog system sensors Tem Indicates the temperature of the library in degrees perature Celsius 12V Indicates the output of the 12 volt power supply in millivolts 12V Indicates the output of the 12 volt power supply in millivolts 24V Indicates the output of the 24 volt power supply in millivolts Exabyte 210 and Exabyte 220 Library Statistics Viewing the command history The Command History screen creates a display of the most recent 300 events that have occurred in the library If you contact technical support personnel a technician may ask you to scroll through this buffer looking for particular events To display the command history 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Command History The system displays a screen similar to the following 000 MOVE Move f r complete 1861 OR ee ae 04441 3 Scroll through the buffer by pressing Q and 4 To exit the command history screen press Escape Installation and Operation 103 The following table briefly describes the Command History screen For complete details refer t
111. tial 130 Ohms 12 Ohms Grounding Case to case grounding Connector 50 contact AMP Amplimite 0 050 male shielded SCSI 2 connector Installation and Operation 153 Appendix A 154 Cable length for single ended configurations If you are using Mammoth tape drives and your host can transfer data at more than 5 0 MB per second the total length of all internal and external cables should not exceed 3 0 meters 9 8 feet If your host limits data transfers to 5 0 MB per second or less or if you are using the Eliant 820 the total length of all internal and external cables should not exceed 6 0 meters 19 7 feet Cable length for HVD LVD configurations The total length of all internal and external cables on the SCSI bus should not exceed 12 0 meters 39 feet In a point to point connection the maximum allowable cable length is 25 0 meters 82 feet Determining the cable length for each bus 1 For each bus add the lengths of all external SCSI cables 2 To that total add the SCSI cable lengths used by the library for each bus For each tape drive add 23 cm 9 in to allow for the cable used by the tape drive inside the library Foreach jumper you plan to install on the library to connect sequential devices to the same bus add 5 cm 2 in For the library add 5 cm 2 in for the internal cable used by the library itself Exabyte 210 and Exabyte 220 Specifications Remote reset cable specificat
112. tistics screen 99 elements addresses for 117 indexes for 116 viewing reservation status for 96 viewing statistics for 99 viewing status of 105 109 Eliant 820 See tape drive Enter key 40 44 environmental specifications 150 error codes complete list of 163 171 displayed for tape drive 82 83 displayed on LCD 41 Installation and Operation Index Escape key 40 ESD protection 9 144 European notice iv Exabyte support services 6 Exatape 73 fan 5 fast SCSI 159 FCC Notice iv firmware accessing for library 128 upgrading for library 118 fixed cartridge slot in sequential mode 59 installing cartridge in 27 location of 4 foam packing in library 175 177 removing from library 18 front door See door for library fuse replacing 139 type used 139 G gripper See CHM 189 Index H Help key 40 high voltage differential HVD SCSI bus cable lengths for 154 SCSI terminator specifications 152 history buffer 103 host computer connecting to SCSI bus 30 multiple hosts reserving elements 94 poweringon 37 SCSI ID for 96 humidity limits for library 150 IDs See SCSI IDs Industry Canadian Notice iv installation of the library checking the setup 50 ESD protection 9 preparing for 7 9 problems with 38 procedure for 10 37 troubleshooting problems with 132 interface for library 157 Interface Menu 42 Inventory Menu 105 J jumper installing on SCSI connectors 33 190 K key for front door 17 74 key
113. tructions on page 19 22 Exabyte 210 and Exabyte 220 Installation and Setup For an Exabyte 220 you can access the back magazine by turning the rotor manually Installation and Operation 23 Chapter 2 4 Place the magazine on its feet with the single mounting guide toward the right Position each cartridge so that the bar code label is on top and the write protect switch is toward the front Insert the cartridge into the magazine slot Note Very little force is needed to install a data cartridge If it does not snap into place easily or if it protrudes further than the magazine s center rib check the orientation of the cartridge 24 Exabyte 210 and Exabyte 220 Installation and Setup 5 To reinstall the magazine follow the instructions below For an Exabyte 220 you can access the back magazine by turning the rotor manually Rack mount model Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate Clip the magazine onto the left side and then snap the magazine into place by pressing on the right side Standalone model Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate Clip the magazine onto the bottom then press on the top Installation and Operation 25 Chapter 2 26 6 The library contains one fixed cartridge slot for a cleaning ca
114. ts 6 through 10 The Restart options operate independently of each other one sequence slots 1 5 or 6 10 can restart while the other resumes where it left off If and the library Restart Restart2 is is for slots 1 5 for slots 6 10 On On Restarts at slot 1 Restarts at slot 6 Off Resumes where it left off Off On Resumeswhereit Restarts at slot 6 left off Off Resumes where it left off Exabyte 210 and Exabyte 220 Advanced Configuration Dual Sequential mode for the Exabyte 220 For the Exabyte 220 the two Restart options in Dual Sequential mode correspond to the slots in each magazine Restart applies to slots 1 through 10 in magazine 1 while Restart2 applies to slots 11 through 20 in magazine 2 The Restart options operate independently of each other one sequence slots 1 10 or 11 20 can restart while the other resumes where it left off If and the library Restart Restart2 is is for slots 1 10 for slots 11 20 On On Restarts at slot 1 Restarts at slot 11 Off Resumes where it left off Off On Resumes where Restarts at slot 11 it left off Off Resumes where it left off Loop options The Loop options determine what the library does after it has finished processing the last cartridge in a sequence As shown in the following tables the library can either loop back to the first cartridge in the seq
115. u can affix bar code labels to the cartridges To do this position the label using the ridge on the cartridge for guidance Make sure you orient the label correctly VHE Bar code y x g E Bl hs fests Nj ly Write protect _ oe N 4 switch Ag ee D A A For information about preparing bar code labels refer to the Exabyte Bar Code Label Specification for 8mm Cartridges gt Important Ifyou remove abar code label from adata cartridge without replacing it make sure you clean the label area thoroughly Bar code labels can leave adhesive on the label area which may cause the data cartridge to stick to the gripper Installation and Operation 21 Chapter 2 2 Make sure the write protect switches on the cartridges are set correctly as shown in the following figure You can use a ball point pen or similar instrument to set the write protect switch If the red tab fills the window the cartridge is write protected ANA AN eS voyufoosa wg w BBE AYES MEA ALIENA 3 Remove the cartridge magazine shown in the following figure For rack mount models pull it out first from the right then the left for standalone models pull it out first from the top and then bottom CAUTION Make sure the CHM and its cabling are safely out of the way before you remove or install a cartridge magazine If the CHM is blocking the magazine move it by following the ins
116. uence and start processing the cartridges again or stop and wait for operator intervention Operator intervention typically means opening the library s door removing the cartridge magazine installing a new magazine and closing the door Installation and Operation 67 Chapter 4 Sequential 1 or Sequential 2 mode If Loop is the library intervention On Returns to cartridge 1 and starts processing the cartridges again Off Stops processing cartridges and waits for operator Dual Sequential mode for the Exabyte 210 The two Loop options in Dual Sequential mode correspond to the two halves of the cartridge magazine Loop applies to slots 1 through 5 while Loop2 applies to slots 6 through 10 The Loop options operate independently of each other one sequence can loop back to the beginning while the other sequence stops If Loop and the library is Loop is for slots 1 5 for slots 6 10 On On Starts processing Starts processing cartridges 6 10 cartridges 1 5 again again Off Stops processing cartridges and waits for operator intervention Off On Stops processing Starts processing cartridges 6 10 cartridges and waits for again operator intervention Off Stops processing cartridges and waits for operator intervention 68 Exabyte 210 and Exabyte 220 Advanced Configuration Dual Sequential mode for the Exabyte 220 The two Loop options in Dual Se
117. uential 2 Dual Sequential LCD Interface 25 Pin or 9 Pin Exabyte 210 25 Pin Exabyte 220 Installation and Operation 55 Chapter 4 56 These control modes allow you to operate the library with the application software SCSI Interface operate the library as a sequential stacker device Sequential 1 Sequential 2 Dual Sequential or perform diagnostic functions on the library LCD Interface 25 Pin 9 Pin 25 9 Pin Refer to the following section for control mode descriptions Refer to page 58 for instructions about changing the control mode Note Control mode settings remain through power cycles SCSI Interface mode If you want the application software to control library operations you must set the library to SCSI Interface mode In this standard operating mode the application software controls the motion of the CHM by issuing SCSI commands across the SCSI bus Note The application software can issue commands to the library regardless of the control mode However the library must be in SCSI Interface mode for the application software to control CHM motion For detailed information about SCSI commands refer to the EXB 210 and EXB 220 8mm Libraries SCSI Reference Sequential modes If you want the library to run as a sequential stacker device you can set the library to one of three sequential modes Sequential 1 Sequential 2 Dual Sequential Exabyte 210 and Exabyte 220 Advanced Configur
118. uts provided in the accessory box necessary if the rack does not have threaded holes Installation and Operation 11 Chapter 2 To install the library into a rack 1 Locate the slide rail assembly attached to each side of the library chassis as shown in the figure 2 Slide the rack slide rail toward the rear of the library as shown in the figure Press the spring clips to remove the rack slide rail from the chassis slide rail 12 Exabyte 210 and Exabyte 220 Installation and Setup 3 Locate the mounting holes on the rack where you want to install the library Allow 1 5 inches 3 8 cm minumum clearance below the bottom mounting hole Note Ifthe rack doesnothave threaded holes attach the clip nuts provided with the library over the mounting holes as shown in the figure Installation and Operation 13 Chapter 2 4 Orient the rack slide rails so that the metal stop is towards the back of the cabinet as shown in the figure If the rails are not long enough to reach the back of the cabinet use a T 15 TORX driver to loosen the nuts on the rails Extend the rails to the desired length and tighten the nuts 14 Exabyte 210 and Exabyte 220 Installation and Setup 5 Using a T 25 TORX driver and four screws per rail attach but do not tighten the rack slide rails to the mounting holes on the rack as shown in the figure 6 Adjust the distance between the rail brackets on each side of the cabinet to 17
119. ve farthest from the magazine Type Identifies the tape drive model Note If 8mm appears it indicates one of the following conditions No tape drive is present in that slot A tape drive firmware error has occurred An Exabyte Mammoth tape drive is installed but the Use Mammoth configuration option is set to OFF Present Indicates whether a tape drive is installed 0 A tape drive is not present 1 A tape drive is present Accessible Indicates the accessibility of the tape drive to the CHM 0 A cartridge is loaded in the tape drive or the tape drive s status is unknown 1 A cartridge is protruding from the tape drive or the drive is empty Installation and Operation 87 Chapter 6 88 Drive Status screen Clean 0 The tape drive is clean 1 The tape drive needs to be cleaned or the cleaning tape is used up Warning Not currently used Occupied 0 There is no cartridge loaded in the tape drive 1 There is currently a cartridge loaded in the tape drive Occ Valid 0 The door has been opened or some other Occupied interruption has occurred so the occupied Valid information may not be reliable 1 The occupied information is reliable The following table shows additional fields on the Mammoth Drive Status screen Mammoth Drive Status screen Cart Displays the status of a data cartridge if any in this tape
120. ype 84 cleaning packets 138 Command History screen 103 Config 259 Pin Menu 128 Config 25 Pin Port Menu 128 Config 9 Pin Port Menu 128 Configuration Menu 42 44 configuration options 39 50 contrast adjusting on LCD 49 188 control mode changing 58 prevented from changing 46 serial port 57 CTS Monitor 128 daisy chain configuration 157 data capacities 149 data grade media 72 date setting on LCD 49 Demo Menu 118 destination index 116 Diagnostic Console 126 diagnostics configuring ports for 127 for tape drives 126 performing from operator panel 122 prevented by security 46 tools available for the library 118 using serial ports for 126 Diagnostics Menu 122 126 Digital Sensors screen 101 102 door for library caution about opening 73 cleaning 138 closing and locking 28 malfunctioning sensor 102 prevented from opening 46 74 replacing air filterin 141 unlocking and opening 17 73 drive blank replacing 143 SCSIID for 45 drive carrier 143 Drive Demo 118 Exabyte 210 and Exabyte 220 Drive Info Menu 86 Drive Status screen 87 Dual Sequential mode avoiding interruptions 70 changing to 58 controller card requirements 61 description and purpose 61 64 does not display on menu 58 options 64 69 EIA 19 inch See rack element addresses defaults 116 description of 117 viewing current addresses 93 element indexes assignments for library components 116 117 122 description of 116 Element Reservation screen 96 Element Sta
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