Paxar Monarch 9855 Printer
Contents
1. 400 Invalid character following 403 Field separator was not found 409 Printer memory is full Delete unnecessary formats or graphics from memory 410 Parity mismatch 411 Framing error baud rate mismatch 412 Flow control mismatch 413 Online receive buffer is full Check for a flow control problem 611 Font bar code or density in the batch does not fit the format 612 The data in this line of the batch is either missing or does not match the format 613 Reference point off supply 12 614 703 704 751 752 753 754 755 756 757 758 763 765 768 Portion of field off supply or there may be an invalid character in the packet The printer sensed a calibration of different sized black marks Make sure the correct supply type is loaded Printer has not sensed a supply mark when expected or is out of supplies Press Escape Clear and try to continue printing Change supply Printer did not sense a black mark when expected Press Escape Clear and try to continue printing Change supply Printer sensed a mark in the wrong place Printer sensed a mark that is too long Check for a ribbon jam or remove any slack in the ribbon by turning the take up reel clockwise Load a new ribbon Printhead is open Close the printhead Load supplies Load supplies supply length mismatch Press Feed Cut Either the supply is not seen the on demand sensor is broken or a label was removed too quickly Che2. i c ik 9 0 Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2003 Paxar Americas Inc All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Paxar Americas Inc WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own e
3. startup Action Turn off the printer wait fifteen seconds and then turn on the printer Call Technical Support if the error message reappears Does not print Check supply Check ribbon Send a corrected format and batch packet Does not feed Set wide narrow knobs correctly Partially printed data Clean the printhead Send a corrected format packet Printing shadows or smears Clean the printhead Change supply Check ribbon Light Printing Change supply Adjust the print contrast Check wide narrow knobs Check ribbon Heavy Printing Clean the printhead Change supply Adjust the print contrast Check wide narrow knobs Check ribbon Problem Action Voids in printing Clean the printhead Change supply type Check ribbon Serial bar codes do not scan Leave printhead unlatched when not in use Use a print speed of 2 5 IPS Adjust the print contrast Backing paper is wrapped Carefully remove the backing paper Make around platen or peel roller sure the backing paper tears at the saw toothed tear edge when using backfeed and peel mode Blank labels print or 750 series Clean supply sensors errors Common Errors Error Description Action 002 Name must be 1 to 8 characters inside quotes 005 Supply width is invalid 018 Code page selection defined in the field is invalid 025 Data length is too long 101 Format referenced by batch not in memory
4. after you close the printhead 1 Remove the labels from the first 10 inches of the backing paper 2 Press down on the exit cover tabs to open the exit cover on the front of the printer NX TN TE EA Ay E vann ES K ze re PY es lt Y ap 3 Feed the backing paper over the peel bar 4 Feed the backing paper through the lower opening of the exit cover Close the exit cover Pull down on the backing paper to remove any slack Peel Bar Lower Tear Opening Edge Backing Paper When removing the backing paper pull up across the saw toothed tear edge Make sure the backing paper tears at the edge 5 Close the printer s cover 6 Press Feed Cut to position the supply under the printhead To load and use linerless or string tag supplies refer to the Operator s Handbook Adjusting the Wide Narrow Knobs You may need to adjust the two wide narrow knobs according to the width of your supply For supply that is more than two inches adjust the knobs to the wide setting For supply that is two inches or less adjust the knobs to the narrow setting For linerless supply use the narrow setting knobs are up For string tag supplies use the wide setting knobs are down You must adjust both of the knobs to the same position If you experience ribbon smudging in cold dry environments adjust the wide narrow knobs to the wide setting For wide supplies push down and turn the wide narrow knobs clockwise wit
5. by pressing down on the thumb well until you hear it click into place Close the cover Printing Before you print make sure the printer is connected and ready to receive data 1 Turn onthe printer Your printer is ready to receive and print batches when you see PRINT MODE Ready 2 Download a format and a batch Refer to the optional Packet Reference Manual for information on downloading print jobs The printer prints a strip of labels 4 Remove the printed labels If the printer will be unused for extended periods of time we recommend leaving the printhead unlatched Universal Serial Bus USB Information This printer has a USB Version 1 1 communications port Drivers are available for a variety of operating systems These drivers provide a Virtual Communications Port VCP which looks like a normal serial port for example COM1 4 After installing the drivers change the communications port to the one allocated by the VCP driver For these drivers go to our Web site www servisource1 com Clearing Jams When you are printing and a jam occurs the Fault light on the printer s front panel blinks 1 Turn off the printer and open the cover and printhead assembly If necessary remove the label roll and ribbon Remove the jammed labels and reload the label roll Close the printhead assembly and turn on the printer a A WO N Press Feed Cut to position the supply under the printhead Cleaning CAUTIO
6. N Do not use sharp objects to clean the printhead or touch the printhead This may damage the printhead and require a service charge NOTE You must clean the printhead as described below to maintain printhead life The rate and frequency at which you print determines how often you must clean the printer You may need to clean the printhead sensor and platen roller if there is any adhesive build up in the supply path SWEATERS e after printing approximately 3 rolls of thermal transfer thermal MN direct linerless supplies or after each ribbon RE ICE 5129 95 daily if your printer is in an excessively dirty hot or humid environment if you frequently receive supply error codes or when you see voids or streaking in the print as shown 1 Turn off the printer and open the cover and printhead assembly 2 Remove the label roll and ribbon when cleaning the printhead 3 Press down on the exit cover tabs to open the exit cover on the front of the printer 4 Clean the platen roller when you wrapped around the platen roller Use a dry soft bristle brush such as a toothbrush to clean either the standard black or linerless red orange textured platen roller If the brush does not remove all the adhesive e use isopropyl alcohol see significant adhesive build up or a label is NA ES wail lt 3 4 OS Plat 2 aren 4 L Roller J j m Hh SS lt y4 BARL CZ J ONLY on t
7. ck for a label jam or reload supplies Waiting to dispense label Press Feed Cut The printhead has less than 8 bad dots and can shift bar code fields to avoid bad dots Press Escape Clear to continue printing Printhead has more than 8 bad dots within the format area or is not connected Connect printhead Printer Specifications Height 12 5 inches 318 mm Width 12 inches 305 mm Depth 13 inches 330 mm Weight 21 Ib 9 5 kg Shipping Weight 25 Ib 11 4 kg Power Source 90 264 VAC with autoselect 50 60Hz Printhead Thermal at 4 inches 1012 mm wide 203 dpi 8 0 dots per mm Optional 300 dpi 11 8 dots per mm Speed 2 5 4 0 6 0 8 0 and 10 0 ips inches per second 2 5 is default for serial bar codes 12 0 ips printing is an option that must be purchased separately Maximum Print 4 0 inches x 16 0 inches 102 mm x 406 mm with 203 dpi Area 4 0 inches x 13 0 inches 102 mm x 330 mm with 300 dpi Operating Temperature Direct 40 F to 104 F 4 C to 40 C Transfer 40 F to 95 F 4 C to 35 C Storage 15 F to 120 F 9 C to 49 C Humidity 5 to 90 non condensing Supply Specifications Linerless and string tag supplies are also available For more detailed information the Operator s Handbook is on the optional Tabletops Documentation CD ROM or can be downloaded from our Web site Supply Types Thermal Transfer or Direct Supply Widths 0 75 inches 19 mm minimum 4 25 inches 9108 mm ma
8. g the power cable into the socket Plug the other end of the cable into a grounded electrical outlet 2 Connect the communication cable into the appropriate port Secure the cable with the connecting screws serial or spring clips parallel If you are communicating with the host through the serial port make sure the printer s communication values match those at the host The factory default values are 9600 Baud 8 bit data frame 1 stop bit no parity and DTR flow control Set the communication values on the printer to match those at the host The printer also has a USB Universal Serial Bus Version 1 1 communications port Drivers are available on our Web site for a variety of operating systems Parallel Port 3 Turn onthe printer Press 1 to turn on USB Port and O to turn off the printer ester Power Cable Goes Here Using the Control Panel The control panel has a two line LCD display 2 status lights and five buttons The control panel displays error codes messages and allows you to setup configure the printer Power The printer shows a steady green light when it is on Fault The printer shows a steady amber light when it is out of labels or ribbon or when you have a supply jam Feed Cut Prints a label in the on demand mode feeds a blank label if there is no print job prints a label with error information that is useful to your System Administrator if an error is displayed cuts
9. h a screwdriver For narrow supplies turn the wide narrow knobs counter clockwise with a screwdriver until it pops back up The adjustment is shown in the wide position Loading Ribbon 10 11 12 13 Open the cover Unlock the printhead by turning the retaining latch Lift printhead assembly using the printhead tab until the assembly locks into place Deflector Tab Push the deflector tab down Slide the extra ribbon core on the take up reel as far as it will go with the This End Out writing facing out Use your empty ribbon core as the take up core The take up core only fits on the take up reel one way i Remove the new ribbon from the package Do not wrinkle or crush the new ribbon Slide the ribbon onto the back reel as far as it will go The ribbon roll only fits on the reel one way Carefully unwind a few inches of ribbon from the bottom of the roll Carefully feed the ribbon under both ribbon rollers and printhead Take up Core Take up Reel Align the ribbon and make sure itis straight and centered throughout the path Ribbon Rollers Tape the ribbon to the take up core Do not tape the ribbon to the take up reel Rotate the take up core until the leader is past the printhead Remove any slack in the ribbon by turning the take up reel clockwise Hold the printhead assembly by the printhead tab while pressing down on the printhead release 14 Close the printhead
10. he standard black platen roller Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller Turn the platen roller with your finger to make sure the platen roller is clean all the way around After cleaning feed several inches of supply through without printing to remove any remaining isopropyl alcohol call Service to clean the linerless red orange textured platen roller NOTE DO NOT use alcohol or solvents on linerless red orange textured platen rollers 5 Rub the cotton swab moistened with isopropyl alcohol across the peel bar and remove any build up 6 Moisten another cotton swab with isopropyl alcohol Rub the cotton swab across the printhead and remove any build up You may need to use a printhead CLEAN STRIP if the printhead is extremely dirty or you see streaks on the supply Printhead 7 Rub the cotton swab across the supply sensor and die cut sensor and remove any build up 8 Clean the build up in the supply path 10 9 Let the printer dry before you reload supplies 10 Close the exit cover by pushing firmly on it Both latches will click into place 11 Close the cover and printhead assembly 12 Turn on the printer and press Feed Cut to position the supply under the printhead Resend your format batch and check digit packets Troubleshooting This section provides solutions to minor printing problems Problem Error message appears during
11. nd in between the die cut sensor For fan fold supplies lay the label strip over the supply holder and across the supply guide so that a few inches extend past the front of the printer Tuck the supply under the nibs and in between the die cut sensor For tag supplies using the optional knife feed the supply through the knife Make sure at least 0 5 inches of supply is past the knife 8 Adjust the supply guides so they touch the supply Push up on the supply lever to lock the supply guides into place Die Cut Sensor Nibs Supply Lever 9 Hold the printhead assembly by the printhead tab while pressing down on the printhead release 10 Close the printhead by pressing down on the thumb well until you hear it click into place i D 11 Close the cover 12 Press Feed Cut to position the supply under the printhead Loading Labels for the Optional Peel Mode Peel mode must be purchased separately In peel mode the printer separates the backing paper from the label The next label is not printed until the completed one is removed from the printer Make sure the printer is configured for on demand mode and the correct supply type The minimum feed length is 1 5 inches for peel mode Hold the leading edge of peeled labels when printing on stock longer than six inches You must use non perforated supplies for peel mode Follow the steps for loading supplies from the previous section Then follow these steps
12. the supply when pressed and held for two seconds if a knife is installed Enter Pause Pauses the current print job or resumes a paused print job Escape Clear Selects the displayed menu item When an error is present clears the error When a job batch is printing cancels the print job batch Enters the offline menu mode or returns the display to the next higher menu Displays the previous menu item gt Displays the next menu item and gt Prints a test label when you press the buttons at the same time Hold for one second and release Loading Labels or Tags 1 2 Open the cover Unlock the printhead by turning the retaining latch Lift printhead assembly using the printhead tab until the assembly locks into place Printhead Tab Deflector Tab Place the roll of supply on the supply holder For labels the supply unrolls from the top or the bottom For tags make sure the supply unrolls from the bottom because tag rolls are wound face in Do not pick up the printer by the supply holder 5 Adjust the supply holder guides so the sides barely touch the roll Make sure the supply roll turns freely If you are using fan fold supplies place the supply stack behind the printer label side facing up Push down on the supply lever to unlock the supply guides Lay the label strip across the supply guide so that a few inches extend past the front of the printer Tuck the supply under the nibs a
13. ximum Supply Lengths 0 32 inches 8 mm minimum 17 5 inches 445 maximum Supply Thickness 7 to 12 mils Ribbon Specifications Ribbon Widths Use with Max Supply Width 1 5 inches 38 mm 1 3 inches 33 mm 1 8 inches 46 mm 1 5 inches 38 mm 2 3 inches 58 mm 2 0 inches 51 mm 3 3 inches 84 mm 3 0 inches 76 mm 4 3 inches 110 mm 4 0 inches 102 mm
14. xpense CANADIAN D O C WARNING This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada Trademarks 9855 is a trademark of Paxar Americas Inc Paxar is a trademark of Paxar Corporation Paxar Americas Inc 170 Monarch Lane Miamisburg OH 45342 For supplies service or assistance call toll free 1 800 543 6650 U S A 1 800 363 7525 Canada 44 1279 786777 UK 45 14 67 00 France 49 5731 78060 Germany 34 93 746 4310 Spain 01 800 300 72927 Mexico 55 47 338 2396 Brazil 61 2 9647 1833 Australia 852 2328 9949 Hong Kong 94 1 46500 Sri Lanka www paxar com This Quick Reference contains supply loading and general care and maintenance procedures For more detailed information the Operator s Handbook is on the optional 7ab etops Documentation CD ROM or can be downloaded from our Web site Check the Web site for the latest release addendum information Connecting the Cables The power supply automatically switches between 115V or 230V There are no operator settings required 1 Plu
Download Pdf Manuals
Related Search