NTL VS1500 Cordless Phone
Contents
1. 13 EE E EE 20 Battery status ad lod 13 20 Making and ending 13 Detail amp 21 Normal dialling 13 Preparatory dialling Pre Dial 13 Ouer TS AUG Sno sae saterecereeanceeeereen seen 14 21 Receiving CAIIS 14 21 Dase ninger ation en Guedes 21 of range isin 22 Helpline 0870 241 3201 4 Service and maintenance 23 CNC ana 9 23 tener oe re See reer 23 Battery dispo al 23 Troubleshooting 24 Technical details 25 Warranty 2222 aaae 26 Helpline 0870 241 3201 1 1 In the box This package contains the following Base Stand Clip User Guide Handset x 4 Base Unit ik Power Supply Adapter Output 9V DC 300 Handset Batteries and Battery Compartment Cover x 4 Rechargeable Ni MH 1 2V 650mAh Helpline 0870 241 3201 6 1 1 Getting started Getting your VS1503 ready2. 7 CONT 16 Getting your VS1503 ready for use 7 Positioning the base 7 16 Connecting the mains power to the base unit 7 Setting up the phonebook records 16 Connecting the mains power to the chargers 7 Making a call from the phonebook 17 the 8 Deleting phonebook records 17 Charging the 8 4 Standby 9 8 1 diinn ana a E 9 Caller ID 18 telephone 9 Reviewing Caller ID 18 Fitting the base stand clip 10 Deleting caller ID records 18 Call waiti eRe 19 ntl VS1503 handsets 11 acide Message waiting 19 The handset display 12 Programming 19 Basic Operation 13 Handset ringer melody and volume 19 During Standby
3. Using your Digital Cordless Telephone Plus 3 Additional Handsets and Chargers ntizshome Safety information Use only the batteries supplied with this telephone NI MH 1 2V 650mAh Do not use with any other mains adaptor other than the one supplied otherwise you may damage your phone Do not use the phone in damp humid conditions such as bathrooms Do not expose the phone or batteries to water or fire Do not dispose of the batteries in household waste or by burning Do not use in a explosive hazard area Do not try to open the handset or base Do not short the metal terminals on the phone or base Unplug the phone from the phone line during storms Health information We advise that this phone is not used near or by people with pacemakers or near intensive care equipment If you wear a hearing aid please note that this phone works by sending and receiving radio signals between the base and handset wearers of hearing aids may experience interference in the form of a humming noise Helpline 0870 241 3201 2 Introducing your ntl VS1503 Introduction Your ntl VS1503 telephone makes use of the latest technologies in cordless telephone design It offers DECT functionality with superb sound quality It includes a wide range of easy to use functions and features Caller ID is a facility available from some telephone network suppliers allowing the user to identify incoming calls
4. When you hear dial tone dial the number you require The number appears in the display as you dial The display will only show the last 14 digits so if the number dialled contains more than 14 the more digits icon will be displayed To end the call either press green handset button or place the handset on the base charger Preparatory dialling pre dial Enter the number you want to call up to 20 digits It will appear in the display but will not be dialled The number can contain up to 20 digits If you attempt to enter more than 20 the handset will emit a reject beep If you enter a digit incorrectly press clear C to delete it all digits entered will be cleared and the handset will return to standby mode Press the green handset button to dial the number entered If you press and hold clear C for more than one second To end the call either press the green handset button or place the handset on the base charger Helpline 0870 241 3201 13 Redial Your handset allows you to redial the last number dialled Each handset has its own redial memory The display will only show the first 14 digits of the retrieved number To view the other digits press the scroll button To redial the last number either KA Press the Redial button The last number dialled will be displayed Press the green handset button to dial number When no numbers ar
5. Call waiting number If you have subscribed to Caller ID on call waiting and you receive a call during a call the second caller s number will be displayed Refer to the Receiving a second call section on page 15 Contact your network service provider if you have any problem with this service Message waiting If you subscribe to Caller ID your network operator may also offer a voice messaging service If you have a new message the new message icon will be displayed Your network operator will give instructions on how to listen to your messages When you have listened to all of your messages the new message icon will be extinguished You can also turn the new message indication off by pressing the clear button for two seconds when the handset is in the standby mode Programming When the handset is in the standby mode press and hold the program button for one second to enter the programming mode The three programming icons will be displayed wa wir You can exit the programming mode without saving changes by pressing the clear button C at any time All the programming items are handset independent changes made to one handset will not affect the setting of the other handset Handset ringer melody and volume Press and hold the program button for 1 second to enter programming mode Press the 1 button The ringer melody will
6. Charging the handsets We recommend that you charge your handsets for at least 14 hours before plugging the phone lead into the telephone wall socket for the first time Place one handset onto the base and the other handsets onto the chargers The charge lights on both the base and the chargers come on and you will hear a confirmation beep The handsets will show the standby display as shown below All of your handsets come pre registered to your VS1503 base Charging lights Helpline 0870 241 3201 8 Standby mode Once charged your handset display will be as below displaying the handset number This is referred to as standby mode Y H5 i Handset 1 Handset 2 T 953 Handset 3 Handset 4 Low battery When the batteries of a handset need charging there will be a low battery warning beep every 60 seconds and the indicator shown below will be displayed Ch Connecting the telephone line Plug the telephone line cable into the socket marked on the back of the base unit and plug the other end into the telephone wall socket Only use the telephone line cable supplied or your VS1503 may not work correctly As soon as the handset is charged you will be able to make and receive calls Helpline 0870 241 3201 9 1 1 Fitting the base unit stand clip Once the power and tele
7. Your ntl VS1503 has the software necessary to utilise this facility In order for you to use Caller ID you must first subscribe to your network supplier s Caller ID service This telephone is not GAP compatible You can not register additional handsets to the base Please read this user guide carefully before using your VS1503 for the first time Important This equipment is not designed for making emergency calls when the power fails Make alternative arrangements for access to emergency services Note for people with hearing aids The VS1503 works by sending radio signals between the base and handset This may interfere with some hearing aids causing a humming noise Warning We recommend that this product is not used near emergency intensive care medical equipment or by people with a pacemaker fitted Helpline 0870 241 3201 3 Contents Safety information 2 During o E eS Health information 2 aa 15 Introducing your ntl 51503 3 Adjusting the earpiece volume 15 e a 15 4 Receiving second 15 In the 6 Making an mg iry e 15 Trans 15 Getting Started
8. Press the program button to confirm the setting and return to the standby mode Recall duration Depending on your network operator Caller ID applications such as Call Waiting may require a recall signal also known as a flash signal to the exchange or central office The recall signal can be of either short 100 ms or long 250 ms duration Contact your network operator if you are not sure which duration to set Press and hold the program button for 1 second to enter programming mode Press the 3 button to enter the recall duration programming mode The display changes to T IR The display will show the current setting 1 for short duration 2 for long duration Press 1 to select a short duration signal and 2 to select a long duration signal Press the program button to confirm the setting and return to the standby mode Helpline 0870 2413201 20 Default settings A handset can be reset to the settings made at the time of manufacture These are known as the default settings When a handset is reset to its default settings the redial numbers phonebook and Caller ID records are deleted Press and hold the program button for 1 second to enter programming mode Press and hold the delete button until you hear a confirmation beep The handset is reset and returns to the standby mode Other features Handset ringer On Off The ringer can be switched on or off by pressing and hol
9. be heard and the display will show the current melody selected and the volume setting The number indicates Y the melody selected The o s represent the volume Es setting 00000 the highest o the lowest and blank for Off Press 1 to 5 to choose the melody The melody is played once Helpline 0870 241 3201 19 Press the Volume button CID repeatedly to scroll through the volume settings blank Off high low The ringer The display will show the current setting 1 indicates that the key beep is off 2 that it 15 on will play once to indicate the volume level If Off is selected the ringer off symbol is displayed as shown below Press the Program button to confirm your selection You will hear a confirmation beep If the volume 15 set to Off the only indications of a call are the flashing lamp and ringer on the base and the flashing handset symbol on the display Each handset can have a different melody and ringer volume Key beep When the key beep is on you will hear a beep whenever you press a button on the handset You have the option to turn the key beep on or off Press and hold the program button for 1 second to enter the programming mode Press the 2 button to enter the key beep programming mode The display changes to Press 1 to turn the key beep off 2 to turn it on
10. easily make a call without having to remember or enter the phone number You can store up to 10 numbers of up to 20 digits each on each handset Each handset has its own phonebook and must be programmed separately Setting up phonebook records In standby mode enter the telephone number you wish to store If you make a mistake while entering a phone number at this step use the clear button C to correct the mistake Each time you press this button the last digit is cleared To clear all digits press and hold the clear button C then enter the correct number Press and hold the phonebook button until the phonebook icon is displayed 9 129456 1880 Press the memory location you wish to use to store the number 0 9 You will hear a confirmation beep and the phonebook icon will extinguish Note that any number that was previously stored in the selected location will be overwritten Helpline 0870 2413201 16 You can also retrieve a telephone number from redial Caller ID and save as a phonebook entry Refer to the Redial or Caller ID section of this book for instructions on retrieving the number When the telephone number is displayed press and hold the phonebook button and proceed as described above Making a call from the phonebook Press the phonebook button The phonebook icon will be displayed Press 0 to 9 to view the stored number If no phone number is stored in a particular location
11. of the base unit See page 22 Make sure you are using the leads supplied with this product Check for low battery See page 13 Warning beep occurs when making a call Check that the handset batteries are fully charged The call is dropped during conversation Check that the handset is in range with the base unit See page 22 Check that the handset battery is charged No display The batteries may need recharging Place the handset back on the base or charger No Caller ID info Check your subscription is still active with your network provider Handset has not charged properly Check that the base and charger are connected to the mains power and the switch is on See page 7 Check your handset is sitting correctly in the base or charger See page 8 Check the batteries are correctly installed See page 8 Consistently short battery life may indicate that replacement of batteries is necessary Your handset does not link up with the base station Move closer to your base unit as you may be out of range See page 22 Check that the base is connected to the mains power and the switch is on See page 7 Check the battery symbol if the batteries are low place your handset back on the base or charger to recharge See page 13 You are experiencing interference on your radio TV computer To avoid risk of interference we recommend you use your VS1503 base unit handset at least one
12. ach of these has a different display as follows Witheld CID Unavailable CID International CID Caller ID call back You can return a call with the received Caller ID record provided that it contains a valid phone number Press the CID button The Caller ID record icon will be displayed T 0 123455 1090 Press either of the Call Log scroll keys 5 or 8 to select the Caller ID record you wish to return call Press the green handset button to dial the number To end the call either press the green handset button or return the handset to the base Reviewing caller ID records When a new Caller ID record is received the CID record icon is displayed Press the CID button while the handset is in standby mode The most recent Caller ID record is displayed If there are no Caller ID records the display will be blank Deleting caller ID records The Caller ID records can be deleted one at a time on the handsets independently Press the CID button while the phone is in standby mode Press either of the Call Log scroll keys 5 or 8 to select CID record you wish to delete Press and hold the delete button until you hear a confirmation beep The phone will show the next Caller ID record Repeat this process if you wish to delete other records Press either the CID button or the clear button C to return the phone to the standby mode Helpline 0870 241 3201 18
13. celled by pressing the green handset button When the handset is back in range it will not reconnect to the telephone line unless the green handset button is pressed or the handset is replaced onto the base unit Helpline 0870 241 3201 22 Service and maintenance Cleaning Occasionally wipe the base chargers and handsets with a clean dry cloth Do not use sprays or abrasive cleaners as they may damage the casing and interior components Siting Make sure your VS1503 is within reach of a power socket and a telephone point Do not position on or near a television or video recorder Do not place on untreated antique furniture Avoid exposure to direct sunlight extreme temperatures high humidity or places where your VS1503 can get wet Battery disposal Never dispose of batteries into a fire or with household waste Check with your local authority for disposal regulations There are no user repairable parts in this telephone Helpline 0870 241 3201 23 l l Troubleshooting There is no dial tone Is the telephone line correctly plugged into the telephone and the telephone socket See page 9 Check that the base is connected to the mains power and the switch is on See page 7 Make sure you are using the leads supplied with this product The handset does not ring Check the handset ringer is not set to off See page 21 Check that the handset is in range
14. ding the Ringer on off button The ringer off icon will be displayed when it is set to off Paging You can page the handset from the base unit if it has been misplaced Press the Find Handset button on the base unit see opposite The in use indicator on the base unit will flash once The handset will ring for 30 seconds and show 0000 on the display To stop paging press any button on the handset If a call is received while the handset is being paged the handset stops paging and will ring as normal Find Handset button Base ringer volume The base ringer volume has three settings off low and loud To change the setting press and hold the base Find Handset button Each time the button is pressed the volume changes to the next setting The off setting is indicated by two short beeps The base ringer volume setting cannot be changed if you are talking on the phone Helpline 0870 2413201 21 l l O S Out of range indication If the handset is located too far from the base unit the handset cannot engage the telephone line The signal icon will not be displayed to warn you that you are out of range If the handset is carried too far from the base unit during a call you will hear an alert signal through the earpiece a rapidly repeated beep If you fail to bring the handset back within range of the base the telephone line will be disconnected The alert signal can be can
15. during a call Requires subscription to your network service provider Check availability of this service with your network provider Microphone Helpline 0870 241 3201 The handset display There is a new CID record or CID records are being reviewed Requires subscription to your network operator s Caller ID service There is a new message Requires subscription to your network operator s Caller ID service The call is muted wh KY 8888888888888 Lr amp IR The ringer is turned off Y The handset is linked to the base gt lt T IR More digits to the right More digits to the left The phone is in handset ringer programming mode The phone is in key beep programming mode The phone is in recall timing programming mode Helpline 0870 241 3201 12 Basic operation During standby In standby mode the display will show the handset name wa T T i 50 Handset 1 Handset 2 war T 154 HGH Handset 3 Handset 4 The battery icon shows the battery charge level and the signal icon indicates that the handset is linked to the base Battery status The charged state of the handset batteries is indicated by the battery icon on the display as shown below 7 Fully charged F Half charged C Low charge Making and ending calls Normal dialling i Press the green handset button The display will show
16. e found a blank screen will be displayed Press green handset button to end call an Press the green handset button Press the Redial button to dial the number Press the green handset button to end the call Receiving calls When you receive an incoming call the handset and base will ring the in use indicator on the base will flash and the in use icon will flash on the handset display as shown below In use icon flashes In use icon flashes Y Y H5 i O 109 56 Without Caller ID With Caller ID If you have enabled the Caller ID function through your local network operator the caller s number will also be displayed Refer to page 18 for further information on Caller ID To answer the call press the green handset button and speak to the caller Once connected the in use indicator on the base will cease to flash and remain on The use icon the handset ceases to flash and remains on and after approximately 10 seconds the call timer is displayed To end the call press the green handset button or replace the handset onto the base unit Helpline 0870 241 3201 14 During a Call Call timer Approximately 10 seconds after a call has connected the call timer will be displayed This will show the duration of the call in minutes and seconds for the first hour then hours and minutes after that When the cal
17. for use Positioning the base unit Situate your VS1503 base unit close enough to the telephone and mains power sockets so that the cables will reach The higher the base unit is located the better To avoid interference position your VS1503 at least metre away from other electrical appliances e g televisions radios and computers Avoid bathrooms and other humid areas Connecting the mains power to the base unit Connect the lead from the power adapter to the socket marked on the back of your VS1503 base see opposite Now plug the other end of the adapter into the mains power supply and switch the power on The green in use light will flash once and you will hear a confirmation beep Use only the mains power adapter supplied Any other adapter could seriously damage your VS1503 and invalidate your warranty Connecting the mains power to the chargers Plug the power adapters attached to the handset chargers into the mains supply and switch the power on Helpline 0870 241 3201 7 1 1 Inserting the handset batteries On each handset Remove the battery cover if necessary Insert the 2 x AAA rechargeable batteries supplied as shown inside the battery compartment Replace the battery cover Use only the batteries supplied or the recommended batteries Never use non rechargeable batteries If you use an incorrect battery type there is a risk of explosion or damage to your VS1503
18. l is ended the duration remains displayed for approximately five seconds before the display returns to the standby mode Adjusting the earpiece volume During a call you can adjust the volume of the handset s earpiece by pressing the Volume button CID repeatedly to select the required volume low medium high The display indicates the setting as follows high volume 4 00 medium volume low volume Muting a call When a conversation is in progress you can mute the call by pressing the mute button C which will prevent the caller from hearing you The mute icon will be displayed Y To return to the call press the mute button C again Receiving a second call If you have subscribed to the Caller ID on Call Waiting service the telephone will give an audible signal and show the number of another incoming call while you are already connected to a caller To speak to the second caller put the current call on hold by pressing the recall button Subsequent presses of the recall button will switch between the two callers If this facility is not available you will need to contact your network operator Making an inquiry call You can contact another second handset during an external call Press the intercom button to put the call on hold Press the number of the second handset 1 2 3 or 4 to call it If the other handset is not ans
19. metre away from electrical equipment Try to move the base unit handset to another location in the house See page 23 Helpline 0870 2413201 24 Technical details This product is intended for use on Public Switched Telephone Networks PSTNs and Private Branch Exchanges PABXs in the United Kingdom as indicated below e Direct Exchange Lines providing Multi frequency MF signalling and Timed Break Recall facilities e Compatible switchboards which utilise MF signalling and Timed Break Recall The Ringer Equivalence Number REN of this apparatus is If the of all the units connected to your line are added up the total must not exceed 4 since this is the normal limit of most exchange lines This product complies with the essential requirements for Radio and Telecommunication CE Mark in accordance with 89 336 EEC EMC 72 23 EEC Low Voltage 93 68 EEC CE Directive 1999 5 R amp TTE Helpline 0870 241 3201 25 Warranty This product has a warranty of 12 months and 1s therefore guaranteed to be free from defects in materials during that period If you experience a problem within that time simply call our Helpline on 0870 241 3201 9 00am 5 00pm Monday Friday If your problem cannot be solved by our Helpline you will need to return your product to the place it was purchased Remember to take your receipt as proof of purchase as it must be produced before the warranty can be h
20. onoured e product must have been used only for the intended purpose and not subject to wilful or accidental damage e This warranty does not cover damage caused by excessive voltage lightning or faults the telephone line e Ifthe product has been tampered with in any way the warranty shall be considered to be null and void This guarantee does not affect your statutory rights IMM REV 1 JUN03 PDF Helpline 0870 241 3201 26 www ntl com ntl Group Ltd 2003 The small print Registered office ntl House Bartley Wood Business Park Hook Hampshire RG27 9XA Registered in England and Wales number 2154841 The logo is a registered trademark of ntl Group Ltd IMM Issue 1 May rati
21. phone cables have been connected to the base unit you can fit the base stand clip The stand clips into the two holes on the rear of the base unit as shown below The cables not shown slot into the cut out of the stand Your telephone is now set up and you will be able to make and receive calls Cables slot into cut out Helpline 0870 241 3201 10 1 1 nti VS1503 handsets Recall Delete Sends a Recall Flash signal down the telephone line and is used in conjunction with special services such as Call waiting which AYRE may be offered by your network Also used to delete Phonebook and Call List entries Handset button Makes answers or ends call Phonebook Allows you to access the phonebook Call Log Scrolling Used to scroll up and down the Call List Ringer On Off Press and hold to switch the ringer tones on or off Clear Mute VOLUME Clears characters from the display Also used to prevent the caller from hearing your voice Earpiece Display Intercom Program When held for second enters the programming mode Also used to transfer and make intercom calls Redial Pause Displays the last number you dialled When entering a number inserts a pause Scroll Used to scroll across the display when the number or name exceeds 14 characters CID Volume Access the last number that called Adjust the earpiece volume
22. the display will be blank If the stored number contains more than 14 digits the 1 more digits icon will be displayed view the other digits press the scroll button Once the number has been selected press the green handset button to dial the number To end the call either press the green handset button or return the handset to the base Deleting phonebook records The phonebook records can be deleted one at a time on both handsets independently With the handset in the standby mode press the phonebook button The phonebook icon 15 displayed Press the location number 0 to 9 of the record you wish to delete Press and hold delete until you hear a confirmation beep The record has been deleted and the phone number is no longer displayed To delete another record press the location number and repeat the process above ep Press the phonebook button to return to the standby mode Helpline 0870 2413201 17 Caller ID Before you can use this facility you must subscribe to your network operator s Caller ID service You will need to call your telephone company to arrange this When the handset rings the caller s number or the last 14 digits of the number will be shown on the display The handset can store the last 20 received Caller ID records Each record holds up to 20 digits There are three types of call where the Caller ID number will not be displayed and e
23. wered you can return to the original call by pressing the intercom button again When the other handset is answered you can switch between the external call and the other handset by pressing the intercom button The party that you are not talking to is put on hold Transferring a call You can transfer an external call to another handset During the external call press the intercom button to place the caller on hold Press the number of the other handset 1 2 3 or 4 and when it is answered either press the green handset button or return your handset to the base Helpline 0870 241 3201 15 Intercom You can use two handsets to make intercom calls To call the other handset press the intercom button When you hear the dial tone press the number of the other handset 1 2 3 or 4 O Alternatively you can press the number of the handset first then press the intercom button The called handset rings and is answered as normal To end an intercom call either press the green handset button or return the handset to the base If you receive an external call during an intercom call you will hear a series of short beeps and if you have subscribed to Caller ID the callers number will be displayed You need to end the intercom call before you can take the external call Phonebook The phonebook allows you to store frequently used phone numbers in your personal directory so that you can
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