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ZyXEL Communications P2000W Telephone User Manual

1. 12 12 NAT and SIP 12 12 1 12 12 2 Some NAT routers are not SIP friendly and will stop your voice sessions The Prestige must register its public IP address with a SIP register server If there is a NAT router between the Prestige and the SIP register server the Prestige probably has a private IP address The Prestige lists its IP address in the SIP message that it sends to the SIP register server NAT does not translate this IP address in the SIP message The SIP register server gets the Prestige s IP address from inside the SIP message and maps it to your SIP identity If the Prestige has a private IP address listed in the SIP message the SIP server cannot map it to your SIP identity A SIP ALG Application Layer Gateway the fake WAN address on SIP and RTP STUN or outbound proxy features allow the Prestige to use its public IP address in the SIP messages SIP ALG Some NAT routers may include a SIP Application Layer Gateway ALG A SIP ALG allows SIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream When the Prestige registers with the SIP register server the SIP ALG translates the Prestige s private IP address inside the SIP data stream to a public IP address You do not need to use STUN or an outbound proxy if your Prestige is behind a SIP ALG Fake WAN Address on SIP and RTP If you know the NAT router s public IP address and SIP port number you can use the f
2. Cannot access the Make sure that you are connecting to the Prestige s IP address you can use the Information LCD menu to check the IP address The username and password fields are case sensitive Make sure that you enter the correct user name and password using the proper casing If you have forgotten the user name and password see Section 14 6 on page 107 to restore the factory default configuration file This will restore all of the factory defaults including the user names and passwords For user level access the default user name is admin and the default pass word is 1234 For administrator access the default user name is zyxeladmin and the default password is 1234 You may also need to clear your Internet browser s cache In Internet Explorer click Tools and then Internet Options to open the Internet Options screen In the General tab click Delete Files In the pop up window select the Delete all offline content check box and click OK Click OK in the Internet Options screen to close it 14 4 Warning Message Troubleshooting The Prestige displays warning messages when it detects a condition that may disrupt your Prestige service Table 26 Warning Message Troubleshooting Warning CORRECTIVE ACTION Message Battery Low The battery s power is low Recharge the battery 4 is blinking Weak Signal The signal quality is low or the Prestige cannot find the AP Y is bli
3. OMEGMGIS LBS GIGCLuGnuooG L EL OCOeeOL LAuBSI 1 Select Settings in the first menu screen 6 Settings 7 Wireless 8 Restart Select 2 Select Banner 7 Key Lock 8 Don t Disturb 3 Enter the text that you want to display in the main screen 4 Press the Left key to save your setting Aa1Q Clear 8 7 Setting the Key Lock The Prestige s key lock function automatically locks the keypad if the Prestige is in standby mode for more than one minute press and hold the key for approximately 2 seconds to lock or unlock the keypad Follow these directions to enable or disable the key lock function oo E P QE CU x z wo 1 Select Settings in the first menu screen 6 Settings 7 Wireless 8 Restart Select 2 Select Key Lock 7 Key Lock 8 Don t Disturb 1 Melody Select 3 Select Off to disable the key lock function or On to enable it 4 Press the Left key to save your setting 62 Chapter 8 Miscellaneous Settings VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 8 8 Setting the Don t Disturb Enable the Prestige s don t disturb function to not receive any incoming calls Anyone calling the Prestige gets a busy signal when you enable the don t disturb function Follow these directions to enable or disable the don t disturb function 1 Select Settings in the first menu screen 6 Settings 7 Wireless 8 Re
4. 52 Chapter 6 Phonebook VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 3 Select an entry Note An empty mailbox icon displays if there are no entries in the phonebook 4 Select Edit Then edit the entry in the same manner that you add one see Section 6 2 on page 51 3 Speed Dial Select 6 4 Erasing Phonebook Entries Use the following instructions to remove an existing entry from your phonebook 1 Select Phonebook in the first menu 3 Phonebook 4 Net Settings 5 SIP Settings Select 2 Select Erase 3 Select One by One to delete individual phonebook entries Select Erase All to delete every phonebook entry Are you sure displays Press the Left key to delete all entries or press the Right key to keep the entries 4 If you chose One by One select an entry Note An empty mailbox icon displays if there are no entries in the phonebook 5 Press the Left key to confirm that you want to delete the entry or press the Right key to keep the entry Are you sure Select Back Chapter 6 Phonebook 53 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 6 5 Speed Dial Phonebook Entries Use the following instructions to make an existing phonebook entry into a speed dial entry y aS _ 1 Select Phonebook in the first menu 3 Phonebook 4 Net S
5. Customer Support VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 10 Customer Support VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table of Contents ign der P tins 3 Federal Communications Commission FCC Interference Statement 4 DONO WE AURIS a ii dd pon dba Qu dua Maa ua pc pup ADU DAD NNNM UM UU MUERE 6 FARM CC C DART T EU OT TIE 7 Customer SAPPA uiii eiie Res ici n EcRIEoeLR Rad ax oki de re RR ek UOI d oris Dad ua Paul pa Me DIR Red ati 8 Table OF CONTERIS aacccesder eii bh ceri exi vexleT aAA 11 Hf dac o ftt rM 17 BEISZSNICCIEUT OS UU UTE 19 PET ACS mee RS 21 Chapter 1 Getting To Know l Buil c T TI MS 23 NRI UI queen TIT 23 HEY ieu e 24 1 2 1 Place a Call via SIP Proxy Server SIP Call Server 24 122 DOF OIF CaN eran ansaid okie 25 1 2 3 Ad Hoc Wireless IHIGEEOBE iced rd sk dat tn e Ro ri etta 25 1 3 Getting to Know the Prestige Hardware eeeeeeeeeseeeea nete 26 Chapter 2 Using tho LCD Screen Mars uusisseie sain ek nan Ta Ebo ERE VERI Ebepab bo dad iM n MSRP lu IN dala dE TE EEEE 29 CMEBeBNEU TUI T 29 2 2 Navigating the LCD Sereen Menus 1 issaie i ades kk i n mak a D na uL d ak iea 30 22 Peut IDOL ac s
6. P 2000W V2 User s Guide 7 2 Received Calls Follow these directions to use the received calls list to check for received calls and then edit or erase the telephone numbers 1 Select Call History in the first menu 2 Call History 3 Phonebook 4 Net Settings 2 Select Missed 3 Select an entry Note An empty mailbox icon displays if there are no entries in the phonebook 4 Select Edit Received to save the number Select Erase Received to delete the number Are you sure displays Press the Left key to delete the entry or press the Right key to keep the entry 5 If you selected Edit Received edit the number or just press the Left key if the number does not need editing 6 Enter the caller s name 56 Chapter 7 Call History VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide T 3 Dialed Calls Follow these directions to use the list of telephone numbers the Prestige has been used to call to check the list of telephone numbers that have been called and then edit or erase the telephone numbers Ee 1 Select Call History in the first menu 2 Call History 3 Phonebook 4 Net Settings Select TT amp 2 Select Dialed 3 Dialed 4 Erase Calls 1 Missed 3 Select an entry Note An empty mailbox icon displays if there are no entries in the phonebook 4 Select Edit Dialed to save the number Select Erase Dialed to
7. 1 The ISP tells you the DNS server addresses usually in the form of an information sheet when you sign up If your ISP gives you DNS server addresses manually enter them in the DNS server fields 2 You can manually enter the IP addresses of other DNS servers These servers can be public or private 12 6 Network Configuration STATIC If you were assigned a specific IP address for your Prestige use the following directions to set your Prestige to use it Figure 13 STATIC Network Configuration NETWORK CONFIGURATION Get IP Address STATIC DHCP PPPoE Network Mode STATIC Network IP 192 168 1 3 Network Subnet Mask 255 255 255 0 Default Gateway 921681 1 MAC Address 00a0c5b76249 DNS Server IP 168 395 1 1 Second DNS Server IP 139 175 55 244 APPLY CANCEL Chapter 12 User Web Configurator Screens 75 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 7 STATIC LABEL DESCRIPTION Get IP Address Network Mode Click STATIC to manually enter a fixed IP address Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server These settings are not configurable Click PPPoE if your ISP uses Point to Point Protocol over Ethernet Network IP This is the IP address your Prestige uses to connect to the wireless LAN Type the address given to
8. 5 1 Registrar Server Configure the Registrar settings to have the Prestige register with your provider s SIP registrar server Note If you have no registrar server information use the SIP server IP address and port number 1 Select SIP Settings in the first menu screen 5 SIP Settings 6 Settings 7 Wireless 2 Select Registrar 2 OutboundProxy 3 Proxy Server Select 3 Select Registrar IP 4 Use the left arrow button to clear the default text Use the up Registrar IP and down arrows to select the type of characters Enter the sip proxy net registrar server s IP address or domain name Use the Left key to select Ok when you are done Ok Aa1 Clear Chapter 5 SIP Settings 45 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 5 Select Port 3 Expiry Time 1 Registrar IP Select 6 Clear the port and enter the registrar server s listening port Port number Leave the default port number if you were not given 5060 one to use Ok Aa1Q Clear 7 Select Expiry Time if you were given a specific expiration time ESSAAT period to use Otherwise leave it set to the default A 1 Registrar IP 8 Clear the expiration time and enter the expiration time you were Expiry Time given 300 9 The Prestige restarts when you return to the main screen Ok Aal Clear 5 2 Outbound Proxy Server You may need to configure the Prestige to use an Out
9. Damage 6 Dampness 6 Danger 6 Dealer 4 Decoder 100 Defective 7 Denmark Contact Information 8 Dial up Networking User Interface See PPPoE 24 Differentiated Services 23 DiffServ 23 Disclaimer 3 Discretion 7 Domain Name 75 DTMF 101 Index VolPon www voipon co uk sales Qyvoipon co uk 127 Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Dual Tone MultiFrequency 101 Dust 6 Dynamic Jitter Buffer 23 E Electric Shock 6 Electrocution 6 Enter See Syntax Conventions Equal Value 7 ESS 122 Ethernet 43 78 Europe 6 Expiration Duration 100 Exposure 6 Extended Service Set 122 Extended Service Set IDentification 34 94 External IP Addresses 83 F Failure 7 Fake WAN Address on SIP and RTP 88 91 FCC 4 Compliance 4 Rules Part 15 4 FCC Rules 4 Federal Communications Commission 4 Finland Contact Information 8 Firmware Upgrades 24 Fitness 7 France Contact Information 8 Frequency Pairs 101 Full Cone NAT 85 Functionally Equivalent 7 G G 711 24 100 102 G 729 24 101 102 Germany Contact Information 8 God Acts of 7 H Harmful Interference 4 High Voltage Points 6 Host IDs 111 Hybrid Waveform Codec 101 IBSS 121 Independent Basic Service Set 121 Indirect Damages 7 Insurance 7 Interference 4 Interference Correction Measures 4 Interference Statement 4 Internal IP Addresses 83 Internet Telephony Service Provider 79 IP Addressing 111
10. n 6 Settings 7 Wireless 8 Restart Select n AAeecioc 3 Ringer Volume 4 Edit Time 5 Edit Date Select 60 Chapter 8 Miscellaneous Settings VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 8 4 Setting the Time Follow these directions to change the Prestige s time settings 1 Select Settings in the first menu screen 2 Select Edit Time 3 Use the left arrow to move the cursor in front of the number you want to edit and use the keypad to change the number 4 Press the Left key to save your setting 8 5 Setting the Date Follow these directions to change the Prestige s time settings 1 Select Settings in the first menu screen 2 Select Edit Date 6 Settings 7 Wireless 8 Restart Select e Lo haz ZX 4 Edit Time 5 Edit Date 6 Banner Select Edit Time 16 47 Ok 6 Settings 7 Wireless 8 Restart Select 5 Edit Date 3 Use the left arrow to move the cursor in front of the number you Edit Date want to edit and use the keypad to change the number 2004 01 11 4 Press the Left key to save your setting Ok Back Chapter 8 Miscellaneous Settings 61 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 8 6 Setting the Banner Follow these directions to change the text that displays in the Prestige s main screen
11. 44 0 1245 600030 P 2000W V2 User s Guide 118 Appendix B IP Subnetting VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Appendix C PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet PPP over Ethernet RFC 2516 from your computer to an ATM PVC Permanent Virtual Circuit which connects to a DSL Access Concentrator where the PPP session terminates see Figure 38 on page 120 One PVC can support any number of PPP sessions from your LAN PPPoE provides access control and billing functionality in a manner similar to dial up services using PPP Benefits of PPPoE PPPoE offers the following benefits It provides you with a familiar dial up networking DUN user interface It lessens the burden on the carriers of provisioning virtual circuits all the way to the ISP on multiple switches for thousands of users For GSTN PSTN and ISDN the switching fabric is already in place It allows the ISP to use the existing dial up model to authenticate and optionally to provide differentiated services Traditional Dial up Scenario The following diagram depicts a typical hardware configuration where the computers use traditional dial up networking Appendix C PPPoE 119 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 38 Single Computer per Router Hardwar
12. 49 2405 6909 0 www zyxel de ZyXEL Deutschland GmbH GERMANY Adenauerstr 20 A2 D 52146 sales zyxel de 49 2405 6909 99 Wuerselen Germany support zyxel com 1 800 255 4101 www us zyxel com ZyXEL Communications Inc 1 714 632 0882 1130 N Miller St NORTH AMERICA Anaheim sales zyxel com 1 714 632 0858 ftp us zyxel com CA 92806 2001 U S A support zyxel no 47 22 80 61 80 www zyxel no ZyXEL Communications A S NORWAY Nils Hansens vei 13 sales zyxel no 47 22 80 61 81 0667 Oslo Norway support zyxel es 34 902 195 420 www zyxel es ZyXEL Communications SPAIN Alejandro Villegas 33 sales zyxel es 34 913 005 345 1 28043 Madrid Spain support zyxel se 46 31 744 7700 www zyxel se ZyXEL Communications A S SWEDEN Sj porten 4 41764 G teborg sales zyxel se 46 31 744 7701 Sweden 8 Customer Support VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide METHOD LOCATION SUPPORT E MAIL TELEPHONE WEB SITE SALES E MAIL FAX FTP SITE REGULAR MAIL UNITED KINGDOM support zyxel co uk 44 0 8702 909090 www zyxel co uk ZyXEL Communications UK sales zyxel co uk 44 0 1344 303044 44 0 1344 303034 UK only 0845 2267839 ftp zyxel co uk Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK a is the prefix number you enter to make an international telephone call
13. IP Classes 111 IP PBX 79 ITSP 24 79 J Jitter Buffer 23 L Labor 7 Legal Rights 7 Liability 3 License 3 Lightning 6 Liquids Corrosive 6 Listening Port 91 Listening Port Register Server s 100 Listening Port SIP Server s 99 Materials 7 128 VolPon www voipon co uk sales Q voipon co uk Index Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Merchantability 7 Modem 22 Modifications 4 Multimedia 79 N NAT 83 Full Cone 85 Symmetric 87 NAT Routers 89 NAT Types 84 NAT Incoming 84 NAT Outgoing 84 Network Address Translation 83 Network Address Translators 89 Network Type Ad Hoc IBSS 25 New 7 North America 6 North America Contact Information 8 Norway Contact Information 8 Notebook Computer 22 O OK Response 80 Opening 6 Operating Condition 7 Outbound Proxy 24 88 89 Outbound Proxy Server 89 Outbound Proxy SIP 89 Out dated Warranty 7 Outlet 4 P P2P 52 92 Parts 7 Patent 3 PBX Services 79 PCM 100 101 Permission 3 Photocopying 3 Point to Point Protocol over Ethernet 24 Pool 6 Port 83 Port Restricted Cone NAT 87 Postage Prepaid 7 Power Adaptor 6 Power Cord 6 Power Outlet 6 Power Supply 6 Power Supply repair 6 PPPoE 43 78 119 Prestige 22 Private IP Addresses 83 Problems 105 Product Model 8 Product Page 4 Product Serial Number 8 Products 7 Proof of Purchase 7 Proper Operating Condition 7 Proxy
14. Make sure your PPPoE settings are correct Restart the Prestige Not The Prestige failed to register with the SIP proxy server Registered It is still possible to place a direct IP to IP call without the SIP proxy server You must create and use a phonebook entry see Section 12 14 on page 91 Check your SIP settings Contact your VoIP service provider 14 6 Restoring the Factory Default Settings Follow these directions to set the Prestige back to the factory default settings 1 Turn the Prestige off 2 Press the Left key and hold it down while you press the On 3 A message displays see the following figure indicating the Prestige has returned to the factory default settings Figure 37 Load Factory Default Settings Load Default gt gt lt lt Factory gt gt Chapter 14 Troubleshooting 107 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 108 Chapter 14 Troubleshooting VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Appendix A Product Specifications See also the Introduction chapter for a general overview of the key features Specification Tables Table 28 Hardware Specifications Default Network Mode DHCP client Default User Account User name and Password admin 1234 Default Administrator Account Password zyxeladm
15. usa MI sraa Creer ree treat rere trtecprrr rrumern terrae crtt rrr 84 Figure 22 Full Cone NAT Exeriple 224 critic retten ttd tntreeduisiwadervenedeanies 86 Figure 23 Restricted Cone NAT Example eeeeeeeseseeeeeeenne nennen 86 Figure 24 Port Restricted Cone NAT Example eere rere hanh nna nhan 87 Foue 2o SymmM lne NAT e 88 Ee ee MINE ccs A AA E A A OP NA N A E dane 89 Figure 27 NAT Traversal ConfiguratiOr uacsces enis rao it tret E kt rt issnin 90 Figuis 29 PHONIC sionin dette ddnde dena ad ea du ac o et e 92 Figure 20 Wireless ERE mU anees 94 eei e 95 ms Aeg E e Er 96 Figura 32 MAT Traversal Configuratioli crore ehh tet aep prete te pU Eee ERRPIR RERERRMEUE 98 Foure 27 SIF TTP E 99 Foe 32 PHONE rat rienced a AN 101 Figure 35 System eic c 103 Figure 20 TOS DIFF SERV suurriik 104 Figure 37 Load Factory Default Settings se ssercscnnniscsnensnnnniienaeni 107 Figure 38 Single Computer per Router Hardware Configuration 120 List of Figures 17 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 29 Prestige as a PPPOE C IIGFE iios tnra e rra Ey pred EX npe L EXPE d d S 120 Figure 40 Peer to Peer Communication in an Ad hoc Network 121 Figure 41 Basic Service SOL cepere eiie be dee t bie ir bie diee Iov
16. 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 9 The screen displays the Prestige s MAC address MAC Address m 00a0c5b76249 10 Press the Right key to return to the main information menu Back 11 Select Firmware Ver 4 Firmware Ver 1 Phone Number 2 IP Address Select 12 The screen displays the Prestige s current firmware version Firmware Ver WR 00 01 Back 66 Chapter 9 Information Menus VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 10 Prestige Usage This chapter describes how to use your Prestige for basic tasks 10 1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige s phonebook 1 When the Prestige is in standby mode use the numerical keys to enter the telephone number 2 If you enter an incorrect number press the Right key to backspace 3 Press the Call key to make your call 10 2 Using the Phonebook to Dial a Telephone Number Use the following instructions to use one of the Prestige s existing phonebook entries to make a call 1 Press the Right key to enter the Prestige book 2 Use the up or down arrow button to choose the name 3 Press the Call key to dial the number 10 3 Using Speed Dial to Dial a Telephone Number Press a speed dial entry s key for about two seconds to dial the entry 10 4 Redialing a Telephone Numb
17. 2 and port B and sends them to IP address 1 port A Chapter 12 User Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 85 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 22 Full Cone NAT Example P Qu gt E E J B E A E i Cc 12 11 2 2 Restricted Cone NAT As in full cone NAT a restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network In the following example the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network The difference from full cone NAT is in how the restricted cone NAT router handles packets coming in from the external network A host on the external network IP address 3 or IP address 4 for example can only send packets to the internal host if the internal host has already sent a packet to the external host s IP address A Prestige with IP address 1 and port A sends packets to IP address 3 and IP address 4 The NAT router changes the Prestige s IP address to 2 and port to B Both 4 D and 4 E can send packets to 2 B since 1 A has already sent packets to 4 The NAT router will perform NAT on the packets from 4 D and 4 E and send them to the Prestige at IP address 1 port A Packets have not been sent from 1 A to 3 or 5 so
18. 3 and 5 cannot send packets to 1 A Figure 23 Restricted Cone NAT Example we B S y x bd P 5 ME 2 B A bi e ill e 86 VolPon www voipon co uk Chapter 12 User Web Configurator Screens sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 11 2 3 Port Restricted Cone NAT As in full cone NAT a port restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network In the following example the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network The difference from full cone and restricted cone NAT is in how the port restricted cone NAT router handles packets coming in from the external network A host on the external network IP address 3 and Port C for example can only send packets to the internal host if the internal host has already sent a packet to the external host s IP address and port A Prestige with IP address 1 and port A sends packets to IP address 3 port C and IP address 4 port D The NAT router changes the Prestige s IP address to 2 and port to B Since 1 A has already sent packets to 3 C and 4 D they can send packets back to 2 B and the NAT router will perform NAT on them and send them to the Prestige at IP address 1 port A Packets have not been se
19. 3261 version 2 SDP Session Description Protocol RFC2327 RTP RFP1889 RTCP RFC1890 G711 G729a b codecs G 729a recommended G 168 echo cancellation Silence Suppression Voice Activity Detection VAD Comfort Noise Generation CNG Phone book Volume adjustable during calls Dialing Tone Ring Back Tone Busy Tone Ring Tone Holding Tone and Howler Tone Dynamic Jitter Butter DTMF Detection and Generation DTMF In band and Out band traffic RFC2833 PCM SIP INFO Point to point call establishment between two Prestiges Quick dialing through predefined phone book which maps the phone dialing number and destination URL Caller ID support Other Features QoS Support SNTP server to update date and time SSL log in option MD5 support for SIP account Watchdog timer with automatic restart function 110 Appendix A Product Specifications VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Appendix B IP Subnetting IP Addressing Routers route based on the network number The router that delivers the data packet to the correct destination host uses the host ID IP Classes An IP address is made up of four octets eight bits written in dotted decimal notation for example 192 168 1 1 IP addresses are categorized into different classes The class of an address depends on the value of its first octet e C
20. 52 92 Proxy Server SIP 81 PSTN 101 Public IP Addresses 83 Public Switched Telephone Network 101 Pulse Code Modulation 100 Pulse Dialing 101 Purchase Proof of 7 Purchaser 7 Q QoS 23 Qualified Service Personnel 6 Quality of Service 23 Quality of Service QOS 23 R Radio Communications 4 Radio Frequency Energy 4 Radio Interference 4 Radio Reception 4 Radio Technician 4 Read Me First 21 Real time Transport Protocol 82 102 Receiving Antenna 4 Index VolPon www voipon co uk sales Qyvoipon co uk 129 Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Redirect Server SIP 81 REGISTER Server Address 100 REGISTER Server Port 100 Register Server SIP 82 Registered 3 Registered Trademark 3 Regular Mail 8 Related Documentation 21 Relocate 4 Re manufactured 7 Removing 6 Reorient 4 Repair 6 7 Replace 7 Replacement 7 Reproduction 3 Required Bandwidth 101 Restore 7 Restricted Cone NAT 86 Return Material Authorization RMA Number 7 Returned Products 7 Returns 7 RFC 1889 82 RFC 2833 102 RFC 3489 89 Rights 3 Rights Legal 7 Risk 6 Risks 6 RMA 7 Roaming 123 Example 124 Requirements 124 Router 22 RTP 82 S Safety Warnings 6 Select See Syntax Conventions Separation Between Equipment and Receiver 4 Serial Number 8 Server 22 Server Outbound Proxy 89 Service 6 7 Service Personnel 6 Service Set 34 94 Session Expires 100 Session
21. 6 5 Speed Dial Phonebook Enies 1 iicesua er ode br aL ER REr t Rank a FEE EREE a Kirk a co 54 Chapter 7 EAU ISTOTY PM 55 ERU 860 CONS 55 EU Caco 56 ape BJ Le l EA E 57 TA Erasing CANS me aia 57 Chapter 8 Mis ll ncous Settings ceca vinee ete rui laid idR FRARnih penta uiE dx F tan UH EUM EE MA FREU RE PU UE EUA DIE 59 6 1 Setting the Ring Melody ETE ET 59 6 2 Setting the Yibraton Moda iios iei cider ertt ptr tct td dock kr dk iarna an 60 9 2 Adjusting Nas Ring VOUETIBE curd geared irnar DER p eta ato o R 60 B4 OUO UIS DIETE occisi tbt rra Er va bre alana 61 Go DOUG Me DAE e 61 cR Sonno the BTV MN om 62 at SUNG E ROV LGR qc E 62 OO ogtung the DONT DICU 2 tcr rp eto ri el dier b DRE renee sa C RARO etd A Re 63 12 Table of Contents VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Chapter 9 Informiatl m MORES iod iva e t A REI nE VIREEPB KISS AREE Ra Pa FR ARTE RA ZA qui Ma GREY RE PR IRE R 65 21 Dibplaving BULUSURIS IUS DERE TO o OOo EERE 65 Chapter 10 Prestige Usa f 67 10 1 Dialing a Telephone Number 125 e een o EUR E nes aimee ns 67 10 2 Using the Phonebook to Dial a Telephone Number eene 67 10 3 Using Speed Dial to Dial a Tel
22. ALG on a NAT router in front of the Prestige to keep it from retranslating the IP address since this is already handled by the outbound proxy Server Select STUN if there is a NAT router between the Prestige and the VoIP service provider s SIP server and your VoIP service provider hosts a STUN server Select Fake WAN Address on SIP and RTP to use a NAT router s public IP address and SIP port number in the Prestige s SIP messages You must also configure the NAT router to forward traffic with this port number to the Prestige Outbound Proxy Outbound Proxy This field displays the IP address or domain name of your outbound proxy server Server Address Outbound Proxy This field displays the port number to access proxy services Server Port STUN RFC3489 90 Chapter 12 User Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 13 NAT Traversal Configuration continued LABEL DESCRIPTION STUN Server IP Type the IP address or domain name of the STUN server in the first field You can use up to 127 ASCII characters Enter the STUN server s listening port for STUN requests in the second field Leave this field set to the default if your VoIP service provider did not give you a server port number for STUN STUN Type how often the Prestige should check the STUN server to determine the Interval sec
23. IP address of the DNS server for translating readable domain names into valid computer IP addresses Second DNS This field displays the IP address of the backup DNS server for the Prestige to use Server IP in the event that the Prestige cannot connect to the preferred DNS APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 12 9 VoIP Introduction VoIP Voice over IP is the sending of voice signals over the Internet Protocol This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit switched telephone network You can also use servers to run telephone service applications like PBX services and voice mail Internet Telephony Service Provider ITSP companies provide VoIP service A company could alternatively set up an IP PBX and provide it s own VoIP service Circuit switched telephone networks require 64 kilobits per second kbps in each direction to handle a telephone call VoIP can use advanced voice coding techniques with compression to reduce the required bandwidth 12 9 1 SIP The Session Initiation Protocol SIP is an application layer control signaling protocol that handles the setting up altering and tearing down of voice and multimedia s
24. Initiation Protocol 79 Shipping 7 Shock Electric 6 Silence Suppression 24 SIP Account 79 SIP ACK Message 80 SIP ALG 88 SIP Application Layer Gateway 88 SIP BYE Request 80 SIP Call Progression 80 SIP Client 80 SIP Client Server 80 SIP Identities 79 SIP INVITE Request 80 SIP Number 79 SIP OK Response 80 SIP Outbound Proxy 89 SIP Proxy Server 81 SIP Redirect Server 81 SIP Register Server 82 SIP Server Address 99 SIP Server Port 99 SIP Servers 80 SIP Service Domain 80 100 SIP URI 79 92 SIP User Agent 80 Sound Quality 100 Spain Contact Information 8 Start Up Problems 105 STUN 23 88 89 Subnet Masks 112 Subnetting 112 Supply Voltage 6 Support E mail 8 Supporting Disk 21 Sweden Contact Information 8 Swimming Pool 6 Switch 22 Symmetric NAT 87 Symmetric NAT Outgoing 88 Syntax Conventions 21 T Tampering 7 Telephone 8 22 Telephone Keys 101 Television Interference 4 130 VolPon www voipon co uk sales Qyvoipon co uk Index Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon P 2000W V2 User s Guide Television Reception 4 Thunderstorm 6 ToS 23 Touch Tone 101 Trademark 3 Trademark Owners 3 Trademarks 3 Translation 3 Troubleshooting Radio interference 106 TV Technician 4 Type of Service 23 U Undesired Operations 4 Uniform Resource Identifier 79 User Agent SIP 80 User Screens Summary 71 V VAD 24 Value 7 Vendor 6 Ventilation Slots 6 V
25. No This field displays the telephone number of a contact in your telephone book Service This displays Proxy for an entry that uses your SIP account P2P displays for an entry that uses a different SIP server or goes directly to the callee s VoIP phone peer to peer DELETE Click this button to remove a phonebook entry EDIT Click this button to change the phonebook entry The entry displays in the Add New Entry section of the screen where you can edit it CLEAR Click CLEAR to erase all of your phonebook entries 92 VolPon www voipon co uk Chapter 12 User Web Configurator Screens sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 16 Wireless Introduction A wireless LAN can be as simple as two wireless devices communicating in a peer to peer network or as complex as a number of wireless devices communicating through access points which bridge network traffic to the wired LAN Note See the WLAN appendix for more detailed information on WLANs 12 16 1 WEP Encryption WEP encryption scrambles the data transmitted between the wireless stations and the access points to keep network communications private It encrypts unicast and multicast communications in a network Both the wireless stations and the access points must use the same WEP key You need to configure four 64 bit or 128 bit WEP keys but only one key can be enabled at any
26. Select Wireless in the first menu screen use the up or down arrow to highlight it and then press the Left key 2 Use the up or down arrow and the Left key to select Auth Type 3 Select Shared Key if the wireless clients need to send the WEP key to the AP for authentication Select Open System if the wireless clients do not need to send the WEP key to the AP for authentication 4 The Prestige restarts when you return to the main screen 3 8 Profiles Use a profile to save your wireless settings for future use 1 Select Wireless in the first menu screen use the up or down arrow to highlight it and then press the Left key 2 Use the up or down arrow and the Left key to select Profiles T Wireless 8 Restart 1 Information Select 8 Auth Type 1 Site Survey 2 Shared Key 1 Open System 7 Wireless 8 Restart 1 Information 8 Auth Type 1 Site Survey 38 Chapter 3 Wireless LAN Setup Menus VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide De 3 Select Create to make a new profile 1 Create Select Activate to use an existing profile Select Remove to delete a profile 4 When creating a profile select a number for the profile and press the Left key The profile uses the name of the AP that you are using When activating or removing a profile select the profile 5 The Prestige restarts when you return to the ma
27. ignored For example a class C address no longer has to have 24 bits of network number and 8 bits of host ID With subnetting some of the host ID bits are converted into network number bits By convention subnet masks always consist of a continuous sequence of ones beginning from the left most bit of the mask followed by a continuous sequence of zeros for a total number of 32 bits 112 Appendix B IP Subnetting VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Since the mask is always a continuous number of ones beginning from the left followed by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a followed by the number of bits in the mask after the address For example 192 1 1 0 25 is equivalent to saying 192 1 1 0 with mask 255 255 255 128 The following table shows all possible subnet masks for a class C address using both notations Table 33 Alternative Subnet Mask Notation SUBNET MASK IP ADDRESS SUBNET MASK 1 BITS LAST OCTET BIT VALUE 255 255 255 0 124 0000 0000 255 255 255 128 125 1000 0000 255 255 255 192 126 1100 0000 255 255 255 224 127 1110 0000 255 255 255 240 28 1111 0000 255 255 255 248 129 1111 1000 255 255 255 252 30 1111 1100 The first mask sho
28. in this field Note If you were not given a register server port then enter the port from the SIP Server Port field again here Register Expiry Time sec This field sets how long an entry remains registered with the SIP register server After this time period expires the SIP register server deletes the Prestige s entry from the database of registered SIP numbers The register server can use a different time period The Prestige sends another registration request after half of this configured time period has expired OPTIONS Interval Timer The OPTIONS Interval Timer periodically sends a signal to the SIP proxy server to maintain the connection Type a time in minutes to send a KeepAlive signal to the SIP proxy server The default is 0 which disables this feature Session Expiry Time sec Use this field to set the longest time that the Prestige will allow a SIP session to remain idle without traffic before dropping it Display Name Type a name to interoperate with other SIP devices It is recommended to leave the default setting for this field SIP Service Domain Enter the SIP service domain name in this field the domain name that comes after the symbol in a full SIP URI You can use up to 127 ASCII Extended set characters Authentication Registrar Username Type in the username exactly as supplied by your VoIP service provider Registrar Password Type in the password associate
29. must be connected to the Ethernet and be able to get IP addresses from a DHCP server if using dynamic IP address assignment Appendix D Wireless LANs 125 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 126 Appendix D Wireless LANs VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Numerics 110V AC 6 230V AC 6 64kbps 102 8kbps 102 A Abnormal Working Conditions 7 AbS 101 AC6 Accessories 6 ACK Message 80 Acts of God 7 Address Assignment 75 Administrator Screens Summary 71 Airflow 6 ALG 88 Alternative Subnet Mask Notation 113 Analysis by Synthesis 101 AP access point 123 Application Layer Gateway 88 Authority 4 B Basement 6 BSS 121 Buffer Jitter 23 BYE Request 80 C Cables Connecting 6 Certifications 4 Changes or Modifications 4 Channel 123 Interference 123 Index Charge 7 Circuit 4 Circuit switched Telephone Networks 79 Class B 4 Clicks 101 Client Server SIP 80 Client server Protocol 80 Codec 100 102 Codecs 24 Coder Decoder 100 102 Comfort Noise Generation 24 Communications 4 Compliance FCC 4 Components 7 Computer 22 Condition 7 Connecting Cables 6 Consequential Damages 7 Contact Information 8 Contacting Customer Support 8 Copyright 3 Correcting Interference 4 Corrosive Liquids 6 Covers 6 Customer Support 8 D
30. remove it from the power outlet Do NOT attempt to repair the power supply Contact your local vendor to order a new power supply Place cables carefully so that no one will step on them or stumble over them Do NOT allow anything to rest on the power cord and do NOT locate the product where anyone can walk on the power cord Do NOT install nor use your device during a thunderstorm There may be a remote risk of electric shock from lightning Do NOT expose your device to dampness dust or corrosive liquids Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device Do NOT store things on the device Connect ONLY suitable accessories to the device 6 Safety Warnings VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall dee
31. the site survey and select the AP Do the following to display the channel that the Prestige is using De 1 Select Wireless in the first menu screen use the up or down 7 Wireless arrow to highlight it and then press the Left key 8 Restart 1 Information 2 Select Channel 6 WEP Select 3 The Prestige displays the channel that it is currently using Channel 6 Chapter 3 Wireless LAN Setup Menus 35 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 3 5 Rate Do the following to set the transfer rate of the Prestige s wireless connection to the AP 1 Select Wireless in the first menu screen use the up or down arrow to highlight it and then press the Left key 7 Wireless 8 Restart 1 Information Select 2 Select Rate 6 WEP Select T Profiles Select 3 Select Auto to have the Prestige automatically use the highest PIENA rate that the wireless connection to the AP will support Select another rate to have the Prestige connect to the AP at only that rate 3 6 WEP Encryption WEP Wired Equivalent Privacy encryption scrambles all communications transmitted between the Prestige and the AP to keep them private 1 Select Wireless in the first menu screen use the up or down 7 Wireless arrow to highlight it and then press the Left key S Resan 1 Information 2 Use the up or down arrow and the Left key to select WEP
32. through Network Address Translators STUN allows SIP to pass through NAT routers Chapter 1 Getting To Know Your Prestige 23 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Outbound Proxy Some VoIP service providers use a SIP outbound server to handle voice calls This allows the Prestige to work from behind any type of NAT router and eliminates the need for STUN or a SIP ALG Application Layer Gateway Voice Coding The Prestige can use the following voice codecs coder decoders e G711 G729 Voice Activity Detection Silence Suppression Voice Activity Detection VAD reduces the bandwidth that a call uses by not transmitting when you are not speaking This also helps increase the battery lifetime Comfort Noise Generation The Prestige generates background noise to fill moments of silence when the other device in a call stops transmitting because the other party is not speaking as total silence could easily be mistaken for a lost connection PPPoE PPPoE Point to Point Protocol over Ethernet facilitates the interaction of a host with an Internet modem to achieve access to high speed data networks via a familiar dial up networking user interface Firmware Upgrades Use the web configurator to upload updated firmware to your Prestige 1 2 Applications Here are some examples of how you can use your Prestige 1 2 1 Place a Call via SIP Pr
33. uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Customer Support Please have the following information ready when you contact customer support Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it METHOD SUPPORT E MAIL TELEPHONE WEB SITE REGULAR MAIL LOCATION SALES E MAIL FAX FTP SITE support zyxel com tw 886 3 578 3942 www zyxel com ZyXEL Communications Corp CORPORATE www europe zyxel com 6 Innovation Road II HEADQUARTERS Science Park WORLDWIDE sales zyxel com tw 886 3 578 2439 ftp zyxel com Hsinchu 300 ftp europe zyxel com Taiwan info cz zyxel com 420 241 091 350 www zyxel cz ZyXEL Communications i Czech s r o CZECH REPUBLIC info cz zyxel com 420 241 091 359 Modransk 621 143 01 Praha 4 Modrany Cesk Republika support zyxel dk 45 39 55 07 00 www zyxel dk ZyXELCommunications A S DENMARK Columbusvej 5 sales zyxel dk 45 39 55 07 07 2860 Soeborg Denmark support zyxel fi 358 9 4780 8411 www zyxel fi ZyXEL Communications Oy FINLAND Malminkaari 10 sales zyxel fi 358 9 4780 8448 00700 Helsinki Finland info zyxel fr 33 0 4 72 52 97 97 www zyxel fr ZyXEL France 1 rue des Vergers FRANCE 33 0 4 72 52 19 20 Bat 1 C 69760 Limonest France support zyxel de
34. you by your network administrator Network Subnet Mask The subnet mask specifies the network number portion of an IP address Type the subnet mask given to you by your network administrator See the appendix for information on subnetting Default Gateway Type the gateway IP address of the device to which your Prestige is to connect MAC Address Every Ethernet device has a unique MAC Media Access Control address The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5 00 00 02 This field is read only and cannot be configured DNS Server IP Type the DNS IP address for translating readable domain names into valid computer IP addresses Second DNS Type a backup DNS IP address for the Prestige to use in the event that the Server IP Prestige cannot connect to the preferred DNS APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 12 7 Network Configuration DHCP If you were not assigned a specific IP address for your Prestige use the following directions to set your Prestige to get it automatically via DHCP Dynamic Host Control Protocol 76 VolPon www voipon co uk Chapter 12 User Web Configurator Screens sales voipo
35. 0 1245 600030 P 2000W V2 User s Guide List of Figures Figure 1 SIP Proxy Server Application a segre ai e dg LER vane 25 Figure 2 1P to IP Calling eC ETT 25 Figure Ad HOG MOJE q 26 Figure Prestige Hardwaro 1usscuecin ape EPI IXXVRRM AXEVRWRRRLA EE FN ARE aa 26 Foue gt LOD Mali ODORE canbiar e ene epp PR Mn at e EPUM 29 Figure 6 LCD Screen Menu Navigation 1 noniine 30 as yag calo e RUP 30 Figure 8 Browser POSEE ciues pedosdtiren oditeni qe dpi bor rM E UN ME Uldp en bud 69 Fowo o Logn c e P 70 Figure 10 Web Configurator First User Screen eeeeeeeeeeeeeeeeee eene 70 Figure 11 Web Configurator First Administrator Screen sssssesss 71 Figure 12 Device InGKIBBOH vere ne peer ait nda ed Ug itid e ag edt eo T3 Figure 19 STATIC Network Configuration 22 opcs cobi ere rea EE d REE EP tov vga FECE bud a gk ERG pE CUR 75 Figure 14 DACP Network COPTBIQUEBONR iausecsecec ennt terreni store tna ener ta nue peor et aa pio pod 77 Figure 15 PPPoE Network Configuration iuuat kir tni 78 Fade T SIP Ucr AGE are erent emer rier nem rrreerprerrre mtr ere rree cere frre atr re rraerene Vere crtre 81 Figura 17 SIF Fie solver iuibarciedir etu edi cop dte ddl Ga D La LX RR UA 81 Figure 18 SIP Redirect SOFVOF 1er ierra Een ge EN PA ERA EN RR RR pn RE tinea 82 Figure TY SIP M 83 Fowo 20 NAT OMGONG I HH 84
36. 0000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address Lowest Host ID 192 168 1 129 192 168 1 128 Broadcast Address Highest Host ID 192 168 1 190 192 168 1 191 Appendix B IP Subnetting 115 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Example Eight Subnets Table 40 Subnet 4 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 192 IP Address Binary 11000000 10101000 00000001 11000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 192 Lowest Host ID 192 168 1 193 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 Similarly use a 27 bit mask to create 8 subnets 001 010 011 100 101 110 The following table shows class C IP address last octet values for each subnet Table 41 Eight Subnets SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS posae 1 0 1 30 31 33 62 63 3 64 65 94 RE F an 97 126 127 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 255 The following table is a summary for class C subnet planning Table 42 Class C Subnet Planning ipid REPERES HOST SUBNET MASK NO SUBNETS NUUS RER 1 255 255 255 128 25 126 2 255 255 255 192 26 62 3 255 255 255 224 27 30 4 255 255 255 240 28 16 14 5 255 2
37. 195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 5 Select Username 2 Username 3 User Pwd 1 Phone Number Select 6 Clear the user name and enter yours exactly as it was given to Username you username Ok Aa1Q Clear 7 Select User Pwd 3 User Pwd 1 Phone Number 2 Username Select 8 Clear the password and enter yours exactly as it was given to User Pwd kkkkkkkkkkkkk you 9 The Prestige restarts when you return to the main screen Ok Aa1Q Clear Chapter 5 SIP Settings 49 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 50 Chapter 5 SIP Settings VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 6 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers The following sections describe how to create and erase phonebook entries 6 1 Calling Methods There are two ways the Prestige can dial a telephone number either by using the SIP proxy server or an IP address Select Proxy to have the SIP server make the connection Select P2P to an IP address to place a call without first going through the SIP proxy server This is called an IP to IP or peer to peer call You need to enter the IP address of the callee or another SIP proxy server 6 2 Adding a Phonebook Entry Use the follo
38. 3 VOCS CODIII M 100 e e Pa E EE TM ETA ATEA A TN A AA E RE A d A NTAN 100 EEE A E TE P 101 134 PSTN Call Setup Signaling siseneda naai La dna ud 101 Oa POS C O e RT I T TU S UU T T aunds 101 Urdu M 103 RXEPI IuisPc1 c D P 103 P qp om TI e 104 13 9 introduction to DUISQIV 1 5 scceeizaseicci terat dixic erra dt bera a rtr E 104 Chapter 14 B ceii l eile ci cemsieuccsinaccdexiatitadsiiiasteainbjarassuaatiaenasiveasilaiiesdiaetiaivedangeblacads 105 14 1 Problems Starting Up the Prestige eese rennen than nna 105 14 2 Problems Using the Keypad 15 eret rete rtr Ee eis teda 105 14 3 Problems Accessing the Prestige 242 1 rri torto prs ia Fo spe Sn RP PE FEAR rada 106 14 4 Warning Message Troubleshooting essent nnne 106 14 5 Error Message TroubleshOoting uou se certet etr tnt iere rece oe e vemeseenst teuer roe 107 14 6 Restoring the Factory Default Settings eese 107 Appendix A Froduct SPECI CAUGINS sninn dapi re r ERR IPE ER AR YRARE ARRA PAE KREREREETE RAE ANANIN RRAIN REIR 109 Appendix B 14 Table of Contents VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide IP SEDED oae cter edel t CH RIR aa Edu ptM QUIM MM m LUAM S enema Ub bi 111 IP ACRES SIG e 111 u cll jet MT
39. 55 255 248 29 32 6 6 255 255 255 252 30 64 2 7 255 255 255 254 31 128 1 116 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Appendix B IP Subnetting Fax 44 0 1245 600030 P 2000W V2 User s Guide Subnetting With Class A and Class B Networks For class A and class B addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID A class B address has two host ID octets available for subnetting and a class A address has three host ID octets see Table 30 on page 111 available for subnetting The following table is a summary for class B subnet planning Table 43 Class B Subnet Planning Ie RECO HOST SUBNET MASK NO SUBNETS T NES gs 1 255 255 128 0 17 2 32766 2 255 255 192 0 18 4 16382 3 255 255 224 0 19 8 8190 4 255 255 240 0 20 16 4094 5 255 255 248 0 21 32 2046 6 255 255 252 0 22 64 1022 7 255 255 254 0 23 128 510 8 255 255 255 0 24 256 254 9 255 255 255 128 25 512 126 10 255 255 255 192 26 1024 62 11 255 255 255 224 27 2048 30 12 255 255 255 240 28 4096 14 13 255 255 255 248 29 8192 14 255 255 255 252 30 16384 15 255 255 255 254 31 32768 1 Appendix B IP Subnetting VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 117 Fax
40. 5b7814d DNS Server IP 192 168 1 1 Second DNS Server IP 158 95 1 1 APPLY CANCEL Table 9 PPPoE LABEL DESCRIPTION Get IP Address Click STATIC to manually enter a fixed IP address Network Mode Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server These settings are not configurable Click PPPoE if your ISP uses Point to Point Protocol over Ethernet Network IP This is IP address your Prestige uses to connect to the wireless LAN Network Subnet The subnet mask specifies the network number portion of an IP address Mask Default Gateway This field displays the gateway IP address of the device to which your Prestige is to connect PPPoE Username Type the username given to you by your network administrator PPPoE Password Type the password associated with the username above 78 Chapter 12 User Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 9 PPPoE continued LABEL DESCRIPTION MAC Address Every Ethernet device has a unique MAC Media Access Control address Your Prestige s MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5 00 00 02 This field is read only and cannot be configured DNS Server IP This field displays the
41. 6 WEP Select Select 7 Profiles 8 Auth Type Select Lt c UUEL 3 Select the same length of WEP keys as the AP 64 bit or 128 rmm bit 36 Chapter 3 Wireless LAN Setup Menus VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 4 Select a WEP key to configure 7 WEP key 1 5 Select a keypad mode and use the keypad to enter the WEP key that the AP is using Use the Power End key to clear the default text and remove typos Press the OK key when you are done Ok Aa1Q Clear 6 You can configure up to four WEP keys in the same manner as IPS the first but only one key can be selected enabled at any one us 9 WEP key 3 i 10 WEP key 4 Select 7 Select Key Select 11 Key Select 12 Profiles 13 Auth Type Select 8 Select the key that the AP is using 3 7 Authentication Type Some APs require the wireless clients to send the WEP key to the AP for authentication Chapter 3 Wireless LAN Setup Menus 37 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Note Only set the authentication type to shared key if the wireless clients are required to send the WEP key to the AP for authentication not just for encryption Many networks use an open system where you would only use WEP for encryption not for authentication 1
42. E 99 Tale WO PHONE Meeem AA 102 Toe io O esaa aie ehaenw tae elon atagamaaiae 103 Table 22 TOSIDIRF SERY reirte A i i 104 Table 23 Troubleshooting the Start Up of Your Prestige secesceeeeeeeeeeees 105 Table 24 Troubleshooting the Keypad usce eror nate rh a nene ra Ya cutn raa Yun eR rra qn 105 Table 25 Troubleshooting Accessing the Prestige cccccssescccceesseneeeeeeeeneneeees 106 Table 26 Warning Message Troubleshooting ssssssssesses 106 Table 27 Error Message Troubleshooting esses cete tatnen 107 Table 28 Hardware Specifications 2ssttededebei ota ei thes t obo nr ii od He oder e odas 109 Tabla 29 Finale PSP srna i ees eR Pia o ERE Ee b brevi tm OEE 110 Table 30 Classes of IP Addresses aauiccnesisce cct eessazc etr eeenca e bre esas acce resen utram aro erc qe 111 Table 31 Allowed IP Address Range By Class e 112 Tables 32 Natural Maske iussscseseisii nei ota p p A 112 Table 33 Alternative Subnet Mask Notation ccccssecceccseeneeeeeeeeeneeeseeeteeneeees 113 Table 34 Two Subnets Example 1 ese rrr inaandaa ninade ch npn na uk Le Rn ae x epa it 113 ES Anon 114 MAO SO SOILS er 114 0 EIE tre 115 Table cop aigis onid abaini ni onii aiae Oia 115 List of Tables 19 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s G
43. Guide Since the first octet of a class A IP address must contain a 0 the first octet of a class A address can have a value of 0 to 127 Similarly the first octet of a class B must begin with 10 therefore the first octet of a class B address has a valid range of 128 to 191 The first octet of a class C address begins with 110 and therefore has a range of 192 to 223 Table 31 Allowed IP Address Range By Class CLASS ALLOWED RANGE OF FIRST OCTET ALLOWED RANGE OF FIRST OCTET BINARY DECIMAL Class A 00000000 to 01111111 0 to 127 Class B 10000000 to 10111111 128 to 191 Class C 11000000 to 11011111 192 to 223 Class D 11100000 to 11101111 224 to 239 Subnet Masks A subnet mask is used to determine which bits are part of the network number and which bits are part of the host ID using a logical AND operation A subnet mask has 32 is a 1 then the corresponding bit in the IP address is part of the network number If a bit in the subnet mask is 0 then the corresponding bit in the IP address is part of the host ID Subnet masks are expressed in dotted decimal notation just as IP addresses are The natural masks for class A B and C IP addresses are as follows Table 32 Natural Masks CLASS NATURAL MASK A 255 0 0 0 B 255 255 0 0 C 255 255 255 0 Subnetting With subnetting the class arrangement of an IP address is
44. Mp nc NT 111 DOMBIMET MASKS T 112 pru M 112 Example TWO SUDNOIS syria ME 113 Example Four SUBDIT irruit senii deoii aoia iaaa 115 Example Eight ANS TT 116 Subnetting With Class A and Class B Networks eseesssessseeerresserrrssseerrsssreees 117 Appendix C xis iR EE E CECI QD DIETE 119 PPPOE iM ACOM E a a aa 119 calis Manut RT T 119 Traditonal Dialup Scena No ooo S 119 How PP PGE WOK uotis ppt by AR v PUE ER EEER EH HEB E PEE E EE o END eR 120 Frestige as a PPPOE CGU i recent kaodxorbm Lion eid da ttt ex ceu da p tbe d a c evan 120 Appendix D MERU es ey LPNS e 121 Biss LAN TODOS reer er Gela at eet Tene ersten ener om ER ER Mau AR DRAK rt er 121 Ad ioc Wireless LAM Config altibll uciico rci rein eS rho tid 121 incom LC ES 121 oom 122 BARNA MISES M NENNEN KIT HD NI USC HO EUN a DUST se 123 qucm EE E arate EAE E rete reer nner err A E I errs er cr tre 123 Reguirements TOF ROAM NG sess nccssdissnnisiagenniorsaaedannessesiasesessrinoadieeianonsssqaiions 124 jp 127 Table of Contents 15 VolPon www voipon co uk X sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 16 Table of Contents VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44
45. P 2000W V2 VolP Wi Fi Phone User s Guide Version WV 00 01 6 2005 ZyXEL VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Copyright Copyright O 2005 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Copyright 3 VolPon www voipon co uk
46. This field is a banner that you can configure Not Registered This the Prestige s current connection status Not registered displays when the Prestige can access the wireless network and the Internet but has not registered with the SIP proxy server Registered displays after the menu settings are properly configured and the Prestige connects to the SIP proxy server the settings may have already been configured for you If any other message displays the Prestige may not be able to access the wireless network or the Internet Chapter 2 Using the LCD Screen Menus 29 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 2 LCD Main Screen LABEL DESCRIPTION Menu This is the function of the Left key Press the Left key from the main screen to open the menus Names This is the function of the Right key Press the Right key from the main screen to open the phonebook 2 2 Navigating the LCD Screen Menus Press the Left button to enter the menus After you enter the menus use the Up or Down arrow keys to scroll through the menu items Figure 6 LCD Screen Menu Navigation 1 Information 2 Call History 3 Phonebook Press the Left key to access the selected menu item Press the Right key to return to the previous screen Note The Prestige restarts when you return to the main screen after configuring the wireles
47. U UR 80 1201 3 SIP Clen EIE IT I LT 80 j E M rp wicca des pga snack wads a ets sa onc es ens sk svat stones EN 82 DES earns mr 82 TET BAT cutus be noe een en oT RB RD PRI Ee des 83 TATE UNA ESAE aei cienuisaxsbn uen aa te n Fem pides 84 posue INIT M 84 12 112 1 Pall Corne NAT 1L cateei be rer ERA PE ESEERH EUER RP ASI LER pd RR For 85 12 11 22 Restricted Cone NAT iuiuiiesseosiaer t n ep Re poxee iua Ub RrU Isa ap td dqUT 86 Table of Contents 13 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 11 2 3 Port Resticted Cong NAT usciti tr rtt ERR ien 87 1522 11 22 A EIU INTE aaa orat dae d bh gk o Ua Ro FLOS ku A EET 87 1212 NAT and SIP C 88 AIPA ia R E A ANS 88 12 12 2 Fake WAN Address on SIP and RTP sesceousenensnaniissieninis 88 PAEIT E E E PA E EE MR 89 12 124 etse niis DE 89 12 13 MAT Traversal CCMIGUIAUON 5 ipca d ERRU Ie o EE EIN ERTEFEE PRENNE Eo DH QU FER NU ERR UDERRI 89 DEAL es 2i nn bmn aes 91 12 14 11 Calling UI CENE OT Oper er serra meter or re 91 12 15 Phonebook CONNGQUIANON e S 91 TATO PRIS SS VOC T 93 TREF EN III t eo 93 1217 Wireless Sens e enia aaia aidaa ai ERE 93 TIE c atc 95 Qo PS UAC RP 95 Chapter 13 Administrator Web Configurator Screens eeeeeeeeennnnn 97 13 1 MAT Traversal Configuration qiia eeepc ott ne taco etm oap act aa any 97 Ear POY CORMAN NE UU 98 13
48. WLAN that connects a set of computers with wireless stations A B C Any time two or more wireless adapters are within range of each other they can set up an independent network which is commonly referred to as an Ad hoc network or Independent Basic Service Set IBSS The following diagram shows an example of notebook computers using wireless adapters to form an Ad hoc wireless LAN Figure 40 Peer to Peer Communication in an Ad hoc Network bum mv uu Ud NL Nem BSS A Basic Service Set BSS exists when all communications between wireless stations or between a wireless station and a wired network client go through one access point AP Intra BSS traffic is traffic between wireless stations in the BSS When Intra BSS is enabled wireless station A and B can access the wired network and communicate with each other When Intra BSS is disabled wireless station A and B can still access the wired network but cannot communicate with each other Appendix D Wireless LANs 121 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 41 Basic Service Set B mmm m ESS An Extended Service Set ESS consists of a series of overlapping BSSs each containing an access point with each access point connected together by a wired network This wired connection between APs is called a Distribution System DS This type of wir
49. ake WAN address on SIP and RTP feature to manually configure the Prestige to use a them in the SIP messages This eliminates the need for STUN or a SIP ALG You must also configure the NAT router to forward traffic with the SIP port number to the Prestige VolPon 88 Chapter 12 User Web Configurator Screens www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 12 3 STUN STUN Simple Traversal of User Datagram Protocol UDP through Network Address Translators allows the Prestige to find the presence and types of NAT routers and or firewalls between it and the public Internet STUN also allows the Prestige to find the public IP address that NAT assigned so the Prestige can embed it in the SIP data stream STUN does not work with symmetric NAT routers see Section 12 11 2 4 on page 87 or firewalls See RFC 3489 for details on STUN The following figure shows how STUN works 1 The Prestige A sends SIP packets to the STUN server 2 The STUN server finds the public IP address and port number that the NAT router used on the Prestige s SIP packets and sends them to the Prestige 3 The Prestige uses the public IP address and port number in the SIP packets that it sends to the SIP server Figure 26 STUN 12 12 4 Outbound Proxy Your VoIP service provider may host a SIP outbound proxy server to handle all of the Prestige s VoIP traffic This allows the P
50. all A calls B Table 10 SIP Call Progression A B 1 INVITE 2 Ringing 3 OK 4 ACK 5 Dialogue voice traffic 6 BYE 7 OK 1 A sends a SIP INVITE request to B This message is an invitation for B to participate in a SIP telephone call 2 B sends a response indicating that the telephone is ringing 3 B sends an OK response after the call is answered 4 A then sends an ACK message to acknowledge that B has answered the call 5 Now A and B exchange voice media talk 6 After talking A hangs up and sends a BYE request 7 B replies with an OK response confirming receipt of the BYE request and the call is terminated 12 9 1 3 SIP Client Server SIP is a client server protocol A SIP client is an application program or device that sends SIP requests A SIP server responds to the SIP requests When you use SIP to make a VoIP call it originates at a client and terminates at a server A SIP client could be a computer or a SIP phone One device can act as both a SIP client and a SIP server 12 9 1 3 1 SIP User Agent A SIP user agent can make and receive VoIP telephone calls This means that SIP can be used for peer to peer communications even though it is a client server protocol In the following figure either A or B can act as a SIP user agent client to initiate a call A and B can also both act as a SIP user agent to receive the call 80 Chapter 12 User Web Configurator Scree
51. and password Site 192 168 1 3 Realm User Name Password Save this password in your password list Cancel Note It is strongly advised that you change the passwords for both the user and administrator accounts the first time you login 11 3 Navigating the Prestige Web Configurator The following screen displays first when you use the user account Figure 10 Web Configurator First User Screen ZyXEL TOTAL INTERNET ACCESS SOLUTION formation DEVICE INFORMATION Software Version WR 00 01_BETA4 Bootrom Version B 00 16 Wireless Release Date Mar 14 2005 System Update RESTART The web configurator is divided into several screens Click a link in the navigation panel on the left side of the screen to go to the corresponding screen 70 Chapter 11 Using the Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide The following table introduces the screens that are available with the user account Table 3 Web Configurator User Screens Summary LINK FUNCTION Information This screen contains firmware version information Network Use this screen to configure your Internet access settings SIP Use this screen to configure your Prestige s Session Initiation Protocol settings NAT TRVSL Use this screen to configure your Prestige s NAT traversal settings PHONE BOOK Use this scr
52. at the Prestige is to use 1 Select Wireless in the first menu screen use the up or down 7 Wireless arrow to highlight it and then press the Left key 8 Restart 1 Information Select 2 Select SSID 3 The Prestige displays the SSID that it is currently using You can clear the SSID and enter a different one if you need to Aa1Q Clear 3 3 Network Mode The Ad Hoc network is the simplest WLAN configuration consisting of two or more wireless devices within range of each other that form an independent network without the need of an access point AP An Infra infrastructure network has an AP that allows wireless clients to connect to the wired network Do the following to select the network mode that the Prestige is to use EERE 1 Select Wireless in the first menu screen use the up or down 7 Wireless arrow to highlight it and then press the Left key 8 Restart 1 Information Select 34 Chapter 3 Wireless LAN Setup Menus VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 2 Select Network Mode 3 Network Mode 3 Select Infra to access an AP Select Ad Hoc to form an independent network with another wireless client like another Prestige for example without the need of an AP 3 4 Channel A radio frequency used by a wireless device is called a channel The Prestige determines which channel to use when you do
53. ator The first is the user account that lets you configure the Prestige s basic settings The second is an administrator s account that allows you to alter the way the Prestige makes and receives calls for example selecting a voice codec Note Do not attempt to change the administrator settings unless you understand what you are doing These settings affect the way your Prestige makes and receives calls and are already configured for best performance 11 2 1 Login 1 Make sure your Prestige is connected to the wireless LAN and record its IP address you can use the Information menu to check your phone s IP address 2 Launch your web browser 3 Type http lt IP address gt as the URL where IP address is the Prestige s IP address Figure 8 Browser Address File Edit View Favorites Tools je Q 33 Address http 192 168 1 3 4 Enter your user name and password and click OK to login Chapter 11 Using the Web Configurator Screens 69 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide For user access Type the default user name admin and password 1234 for user level access the first time you login For administrator access Type the default user name zyxeladmin and password 1234 for administrator access the first time you login Figure 9 Login Screen Enter Network Password 2 x 7 27 Please type your user name
54. bnetting Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Example Four Subnets The above example illustrated using a 25 bit subnet mask to divide a class C address space into two subnets Similarly to divide a class C address into four subnets you need to borrow two host ID bits to give four possible combinations of 00 01 10 and 11 The subnet mask is 26 bits 11111111 11111111 11111111 11000000 or 255 255 255 192 Each subnet contains 6 host ID bits giving 26 2 or 62 hosts for each subnet all 0 s is the subnet itself all 1 s is the broadcast address on the subnet Table 37 Subnet 1 NETWORK NUMBER VAN EIL IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 0 Lowest Host ID 192 168 1 1 Broadcast Address Highest Host ID 192 168 1 62 192 168 1 63 Table 38 Subnet 2 NETWORK NUMBER sania BIE IP Address 192 168 1 64 IP Address Binary 11000000 10101000 00000001 01000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 64 Lowest Host ID 192 168 1 65 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 39 Subnet 3 NETWORK NUMBER VA UEM BIE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 1
55. bound Proxy server if your LAN is behind a NAT router that does not support SIP If your VoIP service provider gave you an outbound proxy server address and port then enter them here 1 Select SIP Settings in the first menu screen 5 SIP Settings 6 Settings 7 Wireless Select 2 Select Outbound Proxy 2 OutboundProxy 3 Proxy Server 4 User Account 3 Select Proxy IP 46 Chapter 5 SIP Settings VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 4 Use the left arrow button to clear the default text Use the up Proxy IP and down arrows to select the type of characters Enter the sip proxy net outbound proxy server s IP address or domain name Use the Left key to select Ok when you are done Ok Aa1Q Clear 5 Select Port 6 Clear the port and enter the SIP outbound proxy server s listening port number Leave the default port number if you were not given one to use 5 3 Proxy Server Configure Proxy Server settings to have the Prestige use your VoIP service provider s SIP server 1 Select SIP Settings in the first menu screen 5 SIP Settings 6 Settings 7 Wireless 2 Select Proxy Server 3 Proxy Server 4 User Account 1 Registrar Select 3 Select Proxy IP 1 Proxy IP 4 Use the left arrow button to clear the default text Use the up and down arrows to select the type of characters Enter the SIP sip proxy net server s IP addr
56. cance Table 18 NAT Traversal Configuration LABEL DESCRIPTION Outbound Proxy Outbound Proxy Type in the URL or IP address of your main outbound proxy server This field is the Server Address destination address where your Prestige s SIP traffic is sent Outbound Proxy Type in the port number to access proxy services Server Port APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 13 2 SIP Proxy Configuration Your Prestige is a SIP client and must connect to a SIP server The SIP proxy server receives your Prestige s SIP requests and forwards them to the next SIP server in the network 98 Chapter 13 Administrator Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Click SIP to open the following screen where you can set up your Prestige to connect to the SIP server Note Enter either the IP address of your SIP server or the URL domain name as given to you by your VoIP service provider Figure 33 SIP Configuration SIP PROXY SIP URI SIP Server Address SIP Server Port Registrar Server Address Registrar Server Port Register Expiry Time sec OPTIONS Interval Timer Ses
57. correct public IP address to use Fake WAN Address on SIP and RTP WAN IP Address Enter the NAT router s public IP address or domain name up to 127 ASCII characters in this field WAN SIP Port Enter the port number that your SIP sessions use with the public IP address of the NAT router APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 12 14 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers 12 14 1 Calling Methods The Prestige can dial a telephone number by using the SIP proxy server or an IP address Select Proxy to have the SIP server make the connection Select P2P to an IP address to place a call without first going through the SIP proxy server This is called an IP to IP or peer to peer call You need to enter the IP address of the callee or another SIP proxy server 12 15 Phonebook Configuration Click PHONE BOOK to open the following screen Chapter 12 User Web Configurator Screens 91 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 28 Phonebook PHONEBOOK Add New Entry M Display Name User Info Host IP Port Service Proxy N
58. d enclosed in square brackets for instance ENTER means the Enter or carriage return key ESC means the escape key and SPACE BAR means the space bar UP and DOWN are the up and down arrow keys Mouse action sequences are denoted using a comma For example click the Apple icon Control Panels and then Modem means first click the Apple icon then point your mouse pointer to Control Panels and then click Modem e g is a shorthand for for instance and 1 e means that is or in other words User Guide Feedback Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you Preface 21 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Graphics Icons Key Prestige Computer Notebook Computer i a NC Switch Router coc Se ws ws Telephone Trunking Gateway Wireless Signal Preface 22 Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon www voipon co uk sales voipon co uk P 2000W V2 User s Guide CHAPTER 1 Getting To Know Your Prestige This chapter describes the key features and applications of your Prestige The Prestige 2000W V2 is a w
59. d with the username above exactly as supplied by your VoIP service provider Registration Status This displays either Registered or Not Registered depending on the success of your Prestige s connection to the SIP server APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 13 3 Voice Coding A codec coder decoder codes analog voice signals into digital signals and decodes the digital signals back into voice signals The Prestige supports the following codecs 13 3 1 G 711 G 711 is a Pulse Code Modulation PCM waveform codec G 711 provides very good sound quality but requires 64kbps of bandwidth 100 VolPon www voipon co uk sales voipon co uk Chapter 13 Administrator Web Configurator Screens Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Pulse Code Modulation PCM measures analog signal amplitudes at regular time intervals and converts them into bits 13 3 2 G 729 G 729 1s an Analysis by Synthesis AbS hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds G 729 provides good sound quality and reduces the required bandwidth to 8kbps 13 4 PSTN Call Setup Signaling PSTNs Public Switched Telephone Ne
60. ddress 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask 255 255 255 128 Subnet Mask Binary 11111111 11111111 11111111 10000000 Subnet Address 192 168 1 0 Lowest Host ID 192 168 1 1 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 36 Subnet 2 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask 255 255 255 128 Subnet Mask Binary 11111111 11111111 11111111 10000000 Subnet Address 192 168 1 128 Lowest Host ID 192 168 1 129 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 The remaining 7 bits determine the number of hosts each subnet can have Host IDs of all Zeros represent the subnet itself and host IDs of all ones are the broadcast address for that subnet so the actual number of hosts available on each subnet in the example above is 27 2 or 126 hosts for each subnet 192 168 1 0 with mask 255 255 255 128 is the subnet itself and 192 168 1 127 with mask 255 255 255 128 is the directed broadcast address for the first subnet Therefore the lowest IP address that can be assigned to an actual host for the first subnet is 192 168 1 1 and the highest is 192 168 1 126 Similarly the host ID range for the second subnet is 192 168 1 129 to 192 168 1 254 www voipon co uk sales voipon co uk Appendix B IP Su
61. delete the number Are you sure 2 Erase Dialed displays Press the Left key to delete the entry or press the f Right key to keep the entry 1 Edit Dialed 5 If you selected Edit Dialed edit the number or just press the Left key if the number does not need editing 6 Enter the callee s name 7 4 Erasing Calls Follow these directions to erase entries from the call history list You can choose to erase all call records the missed calls the received calls or the dialed calls Chapter 7 Call History 57 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 1 Select Call History in the first menu 2 Call History 3 Phonebook 4 Net Settings Select gu uui 2 Select Erase Calls 4 Erase Calls 1 Missed 2 Received Select 3 Select Erase All to remove all entries from the call history BEYN Select Missed to remove the missed call entries Select Received to remove the received call entries Select Dialed to remove the dialed call entries 2 Missed 3 Received 4 Press the Left key to confirm that you want to delete the entry or press the Right key to keep the entries Are you sure Select Back 58 Chapter 7 Call History VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 8 Miscellaneous Settings These sections detail how to change the Pre
62. e network If you belong to a small organization and your Internet access is through an ISP the ISP can provide you with the Internet addresses for your local networks On the other hand if you are part of a much larger organization you should consult your network administrator for the appropriate IP addresses Note Regardless of your particular situation do not create an arbitrary IP address always follow the guidelines above For more information on address assignment please refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space 12 3 IP Address and Subnet Mask Similar to the way houses on a street share a common street name so too do computers on a network share one common network number Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask Ifthe ISP did not explicitly give you an IP network number then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established The Internet Assigned Number Authority IANA reserved this block of addresses specifically for private use please do not use any other number unless you are told otherwise Let s say you select 192 168 1 0 as the network number which covers 254 individual add
63. e Configuration IIIS A mm Access Concentrator f How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it while the modem bridges the Ethernet frames to the Access Concentrator AC Between the AC and an ISP the AC is acting as a L2TP Layer 2 Tunneling Protocol LAC L2TP Access Concentrator and tunnels the PPP frames to the ISP The L2TP tunnel is capable of carrying multiple PPP sessions With PPPoE the VC Virtual Circuit is equivalent to the dial up connection and is between the modem and the AC as opposed to all the way to the ISP However the PPP negotiation is between the computer and the ISP Prestige as a PPPoE Client When using the Prestige as a PPPoE client the computers on the LAN see only Ethernet and are not aware of PPPoE This alleviates the administrator from having to manage the PPPoE clients on the individual computers Figure 39 Prestige as a PPPoE Client E Ethernet ADSL Access F Ethernet i Concentrator EE 120 Appendix C PPPoE VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Appendix D Wireless LANs Wireless LAN Topologies This section discusses ad hoc and infrastructure wireless LAN topologies Ad hoc Wireless LAN Configuration The simplest WLAN configuration is an independent Ad hoc
64. e recipient s IP address The wireless mode is set to Ad hoc with the same SSID and channel Chapter 1 Getting To Know Your Prestige 25 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 3 Ad Hoc Mode E 1 3 Getting to Know the Prestige Hardware Figure 4 Prestige Hardware Table 1 Prestige Hardware Descriptions NAME DESCRIPTION 1 LCD Screen Use this screen to display information and navigate the phone s menus 2 Left Key Use the Left key to open the on screen menus and select options 3 Right Key Use the Right key to return to the previous menu It is also a shortcut to the phone book 4 Arrow Keys Use the arrow keys to navigate between menus and move the cursor Use the left arrow key to clear text in an editable field 5 OK Key Use this key to select menu options from the LCD screen 6 Call Key Use the Call key to make and receive calls 7 Power End Use the Power End key to reject or cancel calls Press and hold it for approximately 2 seconds to turn the Prestige on or off 8 Alphanumeric Keypad Use these keys to enter numbers letters and symbols 9 Headset Jack Use this jack located underneath rubber cover to connect an optional headset 26 VolPon www voipon co uk Chapter 1 Getting To Know Your Prestige sales voipo
65. e your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 104 Chapter 13 Administrator Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 14 Troubleshooting This chapter covers potential problems and the corresponding remedies 14 1 Problems Starting Up the Prestige Table 23 Troubleshooting the Start Up of Your Prestige PROBLEM CORRECTIVE ACTION The Prestige Make sure you have the battery installed and charged does not turn on Remove the Prestige s battery and reinstall it If the error persists you may have a hardware problem In this case you should contact your vendor 14 2 Problems Using the Keypad Table 24 Troubleshooting the Keypad PROBLEM CORRECTIVE ACTION The Prestige is Press and hold the key for approximately 2 seconds to lock or unlock the keypad on but the keys do not work Chapter 14 Troubleshooting 105 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 14 3 Problems Accessing the Prestige Table 25 Troubleshooting Accessing the Prestige PROBLEM CORRECTIVE ACTION web configurator
66. ed to select a channel between 6 or 11 Roaming A wireless station is a device with an IEEE 802 11 mode compliant wireless adapter An access point AP acts as a bridge between the wireless and wired networks An AP creates its own wireless coverage area A wireless station can associate with a particular access point only if it is within the access point s coverage area Ina network environment with multiple access points wireless stations are able to switch from one access point to another as they move between the coverage areas This is roaming As the wireless station moves from place to place it is responsible for choosing the most appropriate access point depending on the signal strength network utilization or other factors Appendix D Wireless LANs 123 VolPon www voipon co uk X sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide The roaming feature on the access points allows the access points to relay information about the wireless stations to each other When a wireless station moves from a coverage area to another it scans and uses the channel of a new access point which then informs the access points on the LAN about the change The new information is then propagated to the other access points on the LAN An example is shown in see Figure 43 If the roaming feature is not enabled on the access points information is not communicated between the access points when a wireless stati
67. een to store and later retrieve names and corresponding telephone numbers Wireless Use this screen to configure the wireless LAN settings System Use this screen to change your password or the Prestige s time S W Update Use this screen to upload an auto provisioning configuration file or firmware to your Prestige The following screen displays first with administrator acccess Figure 11 Web Configurator First Administrator Screen Information Network 5 NAT TRVSL PHON PHONE BOOK R DEVICE INFORMATION Software Version WR 00 01_BETA4 B 00 16 Mar 14 2005 Bootrom Version Release Date The following table introduces the screens that are available with administrator access in addition to the screens available with user access Table 4 Web Configurator Administrator Screens Summary LINK FUNCTION PHONE Use this screen to configure your Prestige s phone settings TOS DS Use this screen to configure your Prestige s Type of Service and Differentiated Services settings Chapter 11 Using the Web Configurator Screens 71 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 72 Chapter 11 Using the Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 12 User Web Configurator Screens Th
68. eless LAN topology is called an Infrastructure WLAN The Access Points not only provide communication with the wired network but also mediate wireless network traffic in the immediate neighborhood An ESSID ESS IDentification uniquely identifies each ESS All access points and their associated wireless stations within the same ESS must have the same ESSID in order to communicate 122 Appendix D Wireless LANs VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 42 Infrastructure WLAN Wireless Stati Station A Nem rd he BSS 1 Wireless Station LB PH Station C ai p i ay pt Mad nana temer nuum tx a 39 25 2 e Pe ee 77 77 Channel A channel is the radio frequency ies used by IEEE 802 11a b g wireless devices Channels available depend on your geographical area You may have a choice of channels for your region so you should use a different channel than an adjacent AP access point to reduce interference Interference occurs when radio signals from different access points overlap causing interference and degrading performance Adjacent channels partially overlap however To avoid interference due to overlap your AP should be on a channel at least five channels away from a channel that an adjacent AP is using For example if your region has 11 channels and an adjacent AP is using channel 1 then you ne
69. ephone Number sss 67 10 4 Redialing a Telephone Murmber reir rnt rnt Ern ruth 67 05 ur A Mt 68 10 6 Rejecting a Call ee 68 TOE Changing the Volume die aen cob siada aaia liana Pvt dali puce edt 68 Chapter 11 Using the Web Configurator Screens eese eesee esee seeseeeuee 69 111 introduction to the Web Comngu dll ioiusnsee qoia RREH SURE PEPIUpE C REID UE EREEPIDSRESPEITUDE 69 a BME ST sca rA 69 BP Bs a epee eeeeeerrertreerere cercrnr re retener terry nr ct reper Tam errrrrereyrrrr Teter nn Tener ens 69 11 3 Navigating the Prestige Web Configurator ccccccecceceeeeeeeeereeceeeeeeetees 70 Chapter 12 User Web Configurator Screens c ccescceeceeeeeeeeeeeeeeeneeeneeneaseeeseeneeeneneneeneeenees 73 T 4 Device DOFtVE HE imesh scared scat hice eii vein tala iaa aea nave c dte 73 12 2 IF Address NIC e T3 12 3 IP Address and Subnet Mask 2 eret rn riter REEF nt hr ha in 74 y NEP cis Meere 74 12o DNS SONET m 75 12 0 Network Configuration STATIC 1 eed iata erro than Lot dedi Do pna aa Loki 75 12 7 Nebornk Contigaemdon DACP iocis eov en eh pILRSE an 76 128 N twork Configuration PPPOE 2 rci tert eerta nnan Nan E 78 qr e A e AMEN ea A EE E Kees ATE E AE NENIET AE 79 o TP a N rer opera at Padre de ax P du rr terry rr trey 79 RUNE S 79 12912 SIF Cal Progression cucine eorr GRR EFE VERDE DIRE Dr ERE Mp P
70. er 4 In the standby mode press the Call key 5 A list of recently called telephone numbers displays 6 Use the up or down arrow button to scroll through the list of telephone numbers 7 Press the Call key to make the call Chapter 10 Prestige Usage 67 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 10 5 Answering a Call Press the Call key to answer a call 10 6 Rejecting a Call Press the Off key to reject a call 10 7 Changing the Volume Press the volume buttons to increase or decrease the volume during a call Use the web configurator s administrator account if you want to change the Prestige s default volume See the web configurator sections for details 68 Chapter 10 Prestige Usage VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 11 Using the Web Configurator Screens This chapter describes how to use the Prestige s web configurator to view and configure the Prestige s settings 11 1 Introduction to the Web Configurator The embedded web configurator allows you to configure or view the Prestige s settings through Microsoft Internet Explorer Use Internet Explorer 6 0 and later versions It is recommended that you set your screen resolution to 1024 by 768 pixels 11 2 Accounts The Prestige has two pre configured accounts to access the web configur
71. ess or domain name Use the Left key to select Ok when you are done Ok Aa1 Clear Chapter 5 SIP Settings 47 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 5 Select Port 6 Clear the port and enter the SIP server s listening port number Leave the default port number if you were not given one to use 5 4 User Account Configure the Prestige to use your User Account for registering with the SIP server When you registered for your voice account you should have been given a telephone number user name and password for connecting to the SIP proxy server Do the following to set up your Prestige to use your telephone number user name and password when connecting to the SIP server I LLA amp A amp II 1 Select SIP Settings in the first menu screen 5 SIP Settings 6 Settings 7 Wireless Select 2 Select User Account 4 User Account 1 Registrar 2 OutboundProxy Select Back 3 Select Phone Number 4 Phone Number 2 Username 3 User Pwd Select 4 Use the left arrow button to clear the default text Use the up Phone Number and down arrows to select the type of characters Enter your SIP number For a SIP account like 1234 VoIP provider com 1234 would be the SIP number Use the Left key to select Ok Aa1 Clear when you are done 48 Chapter 5 SIP Settings VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808
72. essions over the Internet SIP signaling is separate from the media for which it handles sessions The media that is exchanged during the session can use a different path from that of the signaling SIP handles telephone calls and can interface with traditional circuit switched telephone networks 12 9 1 1 SIP Identities A SIP account uses an identity sometimes referred to as a SIP address A complete SIP identity is called a SIP URI Uniform Resource Identifier A SIP account s URI identifies the SIP account in a way similar to the way an e mail address identifies an e mail account The format of a SIP identity is SIP Number SIP Service Domain 12 9 1 1 1 SIP Number The SIP number is the part of the SIP URI that comes before the symbol A SIP number can use letters like in an e mail address johndoe VoIP provider com for example or numbers like a telephone number 1122334455 VoIP provider com for example Chapter 12 User Web Configurator Screens 79 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 9 1 1 2 SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI For example if the SIP address is 1122334455 ag VoIP provider com then VoIP provider com is the SIP service domain 12 9 1 2 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP c
73. estarts after you update the firmware Note Do not turn off the device or change it s configuration while firmware upload is in progress 96 Chapter 12 User Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 13 Administrator Web Configurator Screens This chapter details the Prestige s web configurator settings that can only be configured using the administrator account Only edit these settings if you understand the technology involved Note See Chapter 12 on page 73 for information on the fields that can be configured through the user account 13 1 NAT Traversal Configuration Click NAT TRVSL to open the following screen Administrator access allows you to configure the outbound proxy server address and port If your ISP gave you an outbound proxy server address and port then enter them here Chapter 13 Administrator Web Configurator Screens 97 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 32 NAT Traversal Configuration NAT TRAVERSAL Select Type None Outbound Proxy Outbound Proxy Server Address 192 168 0 191 Outbound Proxy Server Port 5060 STUN RFC3489 STUN Server IP 192 168 0 191 3478 STUN Interval sec 200 Fake WAN Address on SIP and RTP WAN IP Address 192 158 0 3 WAN SIP Port 5060
74. ettings 5 SIP Settings Select 2 Select Search 3 Select an entry Note An empty mailbox icon displays if there are no entries in the phonebook 4 Select Speed Dial 5 Select a key to use for the speed dial entry Press a configured speed dial entry s key for about two seconds to dial the entry 54 Chapter 6 Phonebook VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 7 Call History The call history feature is useful for checking missed received and dialed calls 7 1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save or erase the telephone numbers 1 Select Call History in the first menu 2 Call History 3 Phonebook 4 Net Settings 2 Select Missed 2 Received 3 Dialed 3 Select an entry Note An empty mailbox icon displays if there are no entries in the phonebook 4 Select Edit Missed to save the number Select Erase Missed to delete the number Are you sure displays Press the Left key to delete the entry or press the Right key to keep the entry 5 If you selected Edit Missed edit the number or just press the Left key if the number does not need editing Aa1Q Clear 6 Enter the caller s name Ok Aa1 _ Clear Chapter 7 Call History 55 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030
75. i dub di aa 122 Figure 42 Infrastructure WLAN 2 ceniinedicniann sini Li o Pe a io d 123 Figure 43 Roaming EXSmplg tees atktevodis abeo edi tere eque Prts pre Terie cos E Rao I Cui bn butA 124 18 List of Figures VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide List of Tables Table 1 Prestige Hardware Descriptions ssssssssssss 26 Tables 2 LOD Main GOFBBIE uzetsibpeeebek cente pldt ed rne ix Ee Recte naue pd niu eta demi TER du 29 Table 3 Web Configurator User Screens Summary sss 71 Table 4 Web Configurator Administrator Screens Summary sss 71 Tables Device ew RESI T R 73 Table 6 Private IP Address Ranges iic cesse etienne rites e ttd dera eld ide i 73 TOR T IG ate aside debent rtu edad Lait todo itas cute lupa Ted bof MdL RN 76 B 7 135 EET 77 TONE PPPOE A 78 Ae 10 SIP Call Progression TEC EMI ERa 80 Domum 83 Table TONAT TES e 85 Table 13 NAT Traversal Configuralon qussssspbeiqseshebededddesnE eh pn ae RS De PY ada hr Ped da REB DEP 90 Table 14 ESI pros A 92 Table 19 Wireless Satting NEN EU ENE ASENNA 94 Tabe Wap SUC arn SERM m 95 Tale TF SAN UPd Ac EUR 96 Table 18 NAT Traversal Configuration 2 ccce sceccsesssseeeeeesssseeeeeeeansneeseeensenenene 98 Table 19 SIP ConhiguUralOm E snini ninan a a
76. ide 12 11 1 NAT Example See the following figure The Prestige X sends packets to the Internet The Prestige s IP address 1s 10 0 0 3 a private IP address The NAT router maps the private source IP address to a public source IP address a b c d Note The NAT figures in this chapter use lower case letters like a b c d for example to represent public IP addresses Figure 20 NAT Outgoing X 10 0 0 3 E When the NAT router receives packets with destination address IP address a b c d the NAT router changes a b c d back to the private IP address 10 0 0 3 and sends it to the Prestige Figure 21 NAT Incoming 12 11 2 NAT Types This section discusses the following NAT types that may be implemented on a router in front of the Prestige Full Cone Restricted Cone Port Restricted Cone Symmetric 84 Chapter 12 User Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 11 2 1 The following table summarizes how these NAT types handle outgoing and incoming packets Read the following sections for more details and examples Table 12 NAT Types PORT FULL CONE RESTRICTED RESTRICTED SYMMETRIC CONE CONE Incoming Any external host Only external hosts Only external hosts A host on the external Packets can send packets to with an IP address with an IP address network can o
77. iewing Certifications 4 Voice Activity Detection 24 Voice Coding 24 100 Voice Mail 79 Voice over IP 79 VoIP 79 Voltage Supply 6 Voltage High 6 W WAN Setup 74 Warnings 6 Warranty 7 Warranty Information 8 Warranty Period 7 Water 6 Waveform Codec 100 Web Configurator 70 Web Configurator Administrator Screens Summa 71 Web Configurator User Screens Summary 71 Web Site 8 WEP 36 WEP Encryption 93 WEP Key 36 Wet Basement 6 Wired Equivalent Privacy See WEP WLAN Interference 123 Workmanship 7 Worldwide Contact Information 8 Written Permission 3 Z ZyNOS 3 ZyXEL Communications Corporation 3 ZyXEL Home Page 4 ZyXEL Limited Warranty Note 7 ZyXEL Network Operating System 3 Index www voipon co uk sales Qvoipon co uk 131 Tel 44 0 1245 808195 Fax 44 0 1245 600030
78. in 1234 Dimensions 40 W x 128 L x 0 8 H mm LCD Module 112x64 Graphic Mode LCD Backlight 4 blue LED Keypad 12 number key 8 function key Keypad Light Blue LED Antenna 2 4GHz dipole Gain 1 3 dBi Receiver amp Speaker Speaker 85dB 8 ohm Receiver 116dB 8 ohm MIC Sensitivity 42dB 3 dB 100 HZ 10K HZ Codec G 711 G 729a Ear Jack Jack for connecting a mono earphone and microphone headset not included Operating Temperature 0 C 40 C Operating Voltage 3 03V x 596 1 8V 5 Battery Li ion 1350 mAh UL and CE certifications Charger Seat type charger Power Adaptor of DC 5V 1 6A Charger Seat Appendix A Product Specifications VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 109 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 29 Firmware Features Network IP address assignment Fixed IP DHCP PPPoE HTTP TFTP TCP UDP DNS ARP ICMP Management LCD screen menus Embedded Web Configurator Auto provisioning The Prestige acts as a HTTP client to receive configuration file from HTTP server automatically when booting up Wireless ESSID Channel ID configurable IEEE 802 11b Frequency Range 2 4 GHz Wired Equivalent Privacy WEP Data Encryption 64 128 bit Site Survey Feature Scan AP Data Rates 11 Mbps and Auto Fallback Voice Features SIP Session Initiating Protocol RFC
79. in names into valid computer IP addresses Second DNS This field displays the IP address of the backup DNS server for the Prestige to use in Server IP the event that the Prestige cannot connect to the preferred DNS APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh Chapter 12 User Web Configurator Screens 77 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 8 Network Configuration PPPoE Point to Point Protocol over Ethernet PPPoE functions as a dial up connection PPPoE is an IETF Internet Engineering Task Force draft standard specifying how a host personal computer interacts with a broadband modem for example DSL cable wireless etc to achieve access to high speed data networks Use the following screen to set your Prestige to use PPPoE for your Internet connection You must have a user name PPPoE username and password from you ISP Figure 15 PPPoE Network Configuration NETWORK CONFIGURATION Get IP Address STATIC DHCP PPPoE Network Mode PPPoE Network IP 192 168 1 33 Network Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 PPPoE Username pppoe_usermame PPPoE Password pppoe_password MAC Address DOa0c
80. in screen Chapter 3 Wireless LAN Setup Menus 39 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 40 Chapter 3 Wireless LAN Setup Menus VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 4 Network Settings Use this chapter to configure your Prestige to access the Internet The Prestige restarts when you return to the main screen after changing the network settings If you were given a user name and password for Internet access go to Section 4 3 on page 43 If you were given an IP address and subnet mask go to Section 4 1 on page 41 If you were not given an IP address and subnet mask go to Section 4 2 on page 42 4 1 Fixed IP With this option you have to manually enter an IP address subnet mask and gateway IP address These are given to you by the network administrator 1 Select Net Settings in the first menu screen use the up or down amem arrow to highlight it and then press the Left key 5 SIP Settings 6 Settings Select 2 Select Network Mode 1 Network Mode 2 IP Address 3 Subnet Mask Select 3 Select Fixed IP 1 Fixed IP 4 Select IP Address 2 IP Address 3 Subnet Mask Chapter 4 Network Settings 41 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 5 Use the left a
81. ipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 15 Wireless Setting continued LABEL DESCRIPTION Default Key Choose from the available WEP keys Leave Key 1 as the default key unless your network administrator tells you to do otherwise APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 12 18 System Use this screen to set up the user account s user name and password and configure the Prestige s time setting Figure 30 System SYSTEM Login Username admin New Password Confirm Password Edit Time p4 fis HH 00 23 MM 00 59 APPLY CANCEL Table 16 System LABEL DESCRIPTION Login Username Type in a name for regular user access The default setting for this is admin New Password Type in a password The default password for this setting is 1234 Confirm Password Type the new password again in this field Edit Time Type the new time for the Prestige to display SUBMIT Click SUBMIT to have the Prestige update to your new settings APPLY Click APPLY to save your changes without restarting the Prestige CANCEL Click CANCEL to begin configuring this screen afresh 12 19 S W U
82. ireless telephone that operates over the Internet It gives you the benefits of Internet telephony for example cheaper calls without the physical restrictions of a fixed Internet connection it provides mobility Sending compressed voice signals over the Internet is called Voice over IP or VoIP The Prestige is a Session Initiated Protocol SIP based wireless VoIP telephone SIP is an internationally recognized standard for implementing VoIP The Prestige allows you to make and receive VoIP calls as long you are within range of an IEEE 802 11b enabled wireless network The Prestige is easy to use and configure via the LCD display and keypad You can even manage your settings over the Internet using the Prestige s web configurator 1 1 Features Dynamic Jitter Buffer The Prestige has a built in adaptive buffer that helps to smooth out the variations in delay jitter for voice traffic This helps ensure good voice quality for your conversations QoS Quality of Service Quality of Service QoS mechanisms help to provide better service on a per flow basis The Prestige supports Type of Service ToS and Differentiated Services DiffServ This allows the Prestige to tag voice frames so they can be prioritized over the network Auto provisioning Auto provisioning automatically updates your Prestige s configurable settings via a server hosted by your VoIP service provider STUN Simple Traversal of User Datagram Protocol UDP
83. is chapter details the settings that you can configure in the web configurator using the user account 12 1 Device Information Use this screen to view read only information about your Prestige Figure 12 Device Information DEVICE INFORMATION Software Version VW 00 01 Bootrom Version B 00 16 Release Date Mar 14 2005 Table 5 Device Information LABEL DESCRIPTION Software Version This is the firmware version that the Prestige is using Bootrom Version This is the boot ROM Read Only Memory firmware version that the Prestige is using Release Date This is the date that the Prestige s firmware was released 12 2 IP Address Assignment Every computer on the Internet must have a unique IP address If your networks are isolated from the Internet for instance only between your two branch offices you can assign any IP addresses to the hosts without problems However the Internet Assigned Numbers Authority IANA has reserved the following three blocks of IP addresses specifically for private networks Table 6 Private IP Address Ranges 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 Chapter 12 User Web Configurator Screens 73 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide You can obtain your IP address from the IANA from an ISP or have it assigned by a privat
84. k without the need of an access point AP Select Infrastructure to access an AP SSID Service Set ID The SSID identifies the Service Set with which a wireless station is associated Wireless stations associating to the access point AP must have the same SSID You can think of the SSID as being similar to a workgroup name ina Microsoft network Channel 1 11 A channel is a radio frequency used by IEEE 802 11b wireless devices Channels available depend on the AP to which you connect The channel is determined automatically using the site survey feature Rate The closer you are to an AP the stronger the signal and the faster the connection Choose Auto to have the Prestige determine the best setting for your connection type WEP If you are using a public AP select None Select the length of WEP keys 64bits or 128bits that the AP uses You must configure a WEP encryption key if the AP uses WEP Key1 4 The WEP keys are used to encrypt data Both the Prestige and the AP must use the same WEP key If you chose 64 bit WEP then enter 5 ASCII characters or 10 hexadecimal characters 0 9 A F If you chose 128 bit WEP then enter 13 ASCII characters or 26 hexadecimal characters 0 9 A F You must configure all four keys but only one key can be activated at any one time The default key is Key 1 94 VolPon www voipon co uk Chapter 12 User Web Configurator Screens sales vo
85. lass A addresses have a 0 in the left most bit In a class A address the first octet is the network number and the remaining three octets make up the host ID e Class B addresses have a in the left most bit and a 0 in the next left most bit In a class B address the first two octets make up the network number and the two remaining octets make up the host ID e Class C addresses begin starting from the left with 1 1 0 In a class C address the first three octets make up the network number and the last octet is the host ID e Class D addresses begin with 1 1 1 0 Class D addresses are used for multicasting There is also a class E address It 1s reserved for future use Table 30 Classes of IP Addresses IP ADDRESS OCTET 1 OCTET 2 OCTET 3 OCTET 4 Class A 0 Network number Host ID Host ID Host ID Class B 10 Network number Network number Host ID Host ID Class C 110 Network number Network number Network number Host ID Note Host IDs of all zeros or all ones are not allowed Therefore A class C network 8 host bits can have 28 2 or 254 hosts A class B address 16 host bits can have 216 2 or 65534 hosts A class A address 24 host bits can have 274 2 hosts approximately 16 million hosts Appendix B IP Subnetting 111 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s
86. m necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product is modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country ZyXEL Limited Warranty 7 VolPon www voipon co
87. n Admin New Password D 7 Admin Confirm Password Edit Time p4 7 HH 00 23 MM 00 58 APPLY CANCEL Table 21 System LABEL DESCRIPTION Admin Login username The default setting for this is zyxeladmin Admin New Password Type in a password The default password is 1234 Admin Confirm Password Type the new password again in this field APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 13 7 Quality of Service Quality of Service refers to both a network s ability to deliver data with minimum delay and the networking methods used to provide bandwidth for real time multimedia applications Network traffic can be classified by setting the TOS Type Of Service values at the data source for example at the Prestige so a server can decide the best method of delivery i e least cost fastest route etc Chapter 13 Administrator Web Configurator Screens 103 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 13 8 ToS The second byte in an IPv4 packet is the Type of Service ToS byte The first three bits by themselves of the ToS byte are referred to as the IP Precedence bits and refer to a priorit
88. n co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 14 DHCP Network Configuration Get IP Address NETWORK CONFIGURATION Network Mode DHCP Network IP 192 168 1 33 Network Subnet Mask 255 255 255 0 Default Gateway 192 158 1 1 MAC Address O0a0c5b7814d DNS Server IP 192 158 1 1 Second DNS Server IP 168 95 1 1 STATIC DHCP PPPoE APPLY CANCEL Table 8 DHCP LABEL DESCRIPTION Get IP Address Network Mode Click STATIC to manually enter a fixed IP address Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server These settings are not configurable Click PPPoE if your ISP uses Point to Point Protocol over Ethernet Network IP This is the IP address your Prestige uses to connect to the wireless LAN Network Subnet Mask The subnet mask specifies the network number portion of an IP address Default Gateway This field displays the gateway IP address of the device to which your Prestige is to connect MAC Address Every Ethernet device has a unique MAC Media Access Control address The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5 00 00 02 This field is read only and cannot be configured DNS Server IP This field displays the IP address of the DNS server for translating readable doma
89. n co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table1 Prestige Hardware Descriptions continued NAME DESCRIPTION 10 Volume Keys Use these keys to increase or decrease the ear piece volume 11 Power Jack Connect the phone s power adapter here to charge the battery Chapter 1 Getting To Know Your Prestige 27 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 28 Chapter 1 Getting To Know Your Prestige VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 2 Using the LCD Screen Menus This section introduces the Prestige s LCD screen menu system Note See the web configurator section of this guide for background information on the Prestige s features 2 1 LCD Main Screen Press the Power End key for two seconds to turn on the Prestige The Prestige searches for the available wireless network with the best signal It then restarts and attempts to connect to the wireless network This is the main screen Figure 5 LCD Main Screen Y ul 12 00 um ZyXEL Not registered Menu Names Table 2 LCD Main Screen LABEL DESCRIPTION Y uil This icon shows the strength of the wireless LAN signal 12 00 The time displays in the top center dmm This icon shows the battery s current charge ZyXEL
90. name used to interoperate with other SIP devices and identify your Prestige on a network Phone Number This field displays your telephone number as your VoIP provider gave you Registration Status This field displays either Registered or Not Registered depending on the success of your Prestige s connection to the SIP Server 12 11 NAT NAT Network Address Translation NAT RFC 1631 is the translation of the IP address of a host in a packet For example the source address of an outgoing packet used within one network is changed to a different IP address known within another network In the simplest form NAT changes the source IP address of a packet received from a device to another IP address before forwarding the packet towards the destination When the response comes back NAT translates the destination address back to the device s IP address and forwards it to the device NAT routers are commonly used to translate private or internal IP addresses in packet headers to public or external IP addresses and vice versa A NAT router maps a private IP address and port pair to a public IP address and port and whenever the NAT router receives a packet with that public IP address and port it knows how to reroute the packet back to the private IP address and port Chapter 12 User Web Configurator Screens 83 VolPon www voipon co uk X sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Gu
91. nfigurator Screens 81 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 18 SIP Redirect Server i ni B 12 9 1 3 4 SIP Register Server A SIP register server maintains a database of SIP identity to IP address or domain name mapping The register server checks your user name and password when you register 12 9 1 4 RTP When you make a VoIP call using SIP the RTP Real time Transport Protocol is used to handle voice data transfer See RFC 1889 for details on RTP 12 10 SIP Configuration Your Prestige is a SIP client and must connect to a SIP server The SIP proxy server receives your Prestige s SIP requests and forwards them to the next SIP server in the network Chapter 12 User Web Configurator Screens Fax 44 0 1245 600030 Tel 44 0 1245 808195 82 sales voipon co uk VolPon www voipon co uk P 2000W V2 User s Guide Figure 19 SIP SIP PROXY Proxy IP Address 192 168 0 3 User Account Registrar Username username Local Name NULL Phone Number 100 Registration Status Not Registered Table 11 SIP LABEL DESCRIPTION SIP PROXY Proxy IP Address This field displays the IP address or domain name of your SIP proxy Server User Account Registrar Username This field displays the username as supplied by your VoIP provider to access the SIP server Local Name This field displays the
92. nking Connect to another AP Move your Prestige closer to the AP There may be too much radio interference for example a microwave or another AP using the same channel around your wireless network Relocate or reduce the radio interference 106 VolPon www voipon co uk Chapter 14 Troubleshooting sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 14 5 Error Message Troubleshooting The Prestige displays error messages to let you know that an error has occurred An error may prevent you from connecting to the network or from using the Prestige For some of the error messages you may need to contact the system administrator to resolve the problem Table 27 Error Message Troubleshooting Error Message CORRECTIVE ACTION Battery Low The battery s power is low Recharge the battery is blinking No AP Found The SSID set on the Prestige does not match any of the Service Set Identifiers Y is blinking SSIDs of the APs that are within range of the Prestige Set the Prestige to a different SSID you can use the site survey feature Move your Prestige closer to the AP Net Fail The Prestige failed to obtain an IP address from a DHCP server DHCP Make sure your wireless LAN settings are correct Make sure the DHCP server is operating properly Restart the Prestige Net Fail The Prestige failed to obtain an IP address from the ISP PPPoE
93. nly send the mapped to which the internal and port to which packets to the specific external IP address host has already the internal host mapped external IP and port senta packetcan has already senta address and port that the send packets to the packet can send NAT router used in mapped external IP packets to the sending a packet to the address and port mapped external IP external host s IP address address and port and port Outgoing The NAT router maps the internal IP address and port of all The NAT router maps the Packets outgoing packets to a single IP address and port on the internal IP address and external network port of each outgoing packet to a different external IP address and port for each different destination IP address and port The examples in these NAT type sections describe NAT translation between internal private and external public IP addresses Full Cone NAT In full cone NAT the NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network The NAT router also maps packets coming to that external IP address and port to the internal IP address and port In the following example the NAT router maps the source address of all packets sent from the Prestige s internal IP address 1 and port A to IP address 2 and port B on the external network The NAT router also performs NAT on all incoming packets sent to IP address
94. ns VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 16 SIP User Agent KN jj Ea EA x N CHE M3 auallaaaaaaaaaaasasaasusususssussusssssssslsIl l A B 12 9 1 3 2 SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server In the following example you want to use client device A to call someone who is using client device C 1 The client device A in the figure sends a call invitation to the SIP proxy server B 2 The SIP proxy server forwards the call invitation to C Figure 17 SIP Proxy Server 12 9 1 3 3 SIP Redirect Server A SIP redirect server accepts SIP requests translates the destination address to an IP address and sends the translated IP address back to the device that sent the request Then the client device that originally sent the request can send requests to the IP address that it received back from the redirect server Redirect servers do not initiate SIP requests In the following example you want to use client device A to call someone who is using client device C 1 Client device A sends a call invitation for C to the SIP redirect server B 2 The SIP redirect server sends the invitation back to A with C s IP address or domain name 3 Client device A then sends the call invitation to client device C Chapter 12 User Web Co
95. nt from 1 A to 4 E or 5 so they cannot send packets to 1 A i 3 C LUI Figure 24 Port Restricted Cone NAT Example NAT ub E E a m4 S 4 E m 12 11 2 4 Symmetric NAT The full restricted and port restricted cone NAT types use the same mapping for an outgoing packet s source address regardless of the destination IP address and port In symmetric NAT the mapping of an outgoing packet s source address to a source address in another network is different for each different destination IP address and port In the following example the NAT router maps the Prestige s source address IP address 1 and port A to IP address 2 and port B on the external network for packets sent to IP address 3 and port B The NAT router uses a different mapping IP address 2 and port M when the Prestige sends packets to IP address 4 and port D A host on the external network IP address 3 and port C for example can only send packets to the internal host via the external IP address and port that the NAT router used in sending a packet to the external host s IP address and port So in the example only 3 C is allowed to send packets to 2 B and only 4 D is allowed to send packets to 2 M Chapter 12 User Web Configurator Screens 87 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 25 Symmetric NAT b gE m NAT zi 5 2 M N 4E 1 A e Til
96. on moves between coverage areas The wireless station may not be able to communicate with other wireless stations on the network and vice versa Figure 43 Roaming Example 7 i H Li a a i The steps below describe the roaming process 1 As wireless station Y moves from the coverage area of access point P1 to that of access point 2 P2 it scans and uses the signal of access point P2 3 Access point P2 acknowledges the presence of wireless station Y and relays this information to access point P1 through the wired LAN 4 Access point P1 updates the new position of wireless station 5 Wireless station Y sends a request to access point P2 for re authentication Requirements for Roaming The following requirements must be met in order for wireless stations to roam between the coverage areas 1 All the access points must be on the same subnet and configured with the same ESSID 124 VolPon Appendix D Wireless LANs www voipon co uk X sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 2 If IEEE 802 1x user authentication is enabled and to be done locally on the access point the new access point must have the user profile for the wireless station 3 The adjacent access points should use different radio channels when their coverage areas overlap 4 All access points must use the same port number to relay roaming information 5 The access points
97. one time In order to configure and enable WEP encryption click Wireless LAN and Wireless to the display the Wireless screen 12 17 Wireless Settings When you turn the Prestige on it searches for available wireless LAN Access Points APs It selects the AP with the best signal and restarts and attempts to connect to it Click Wireless to open the following screen if you want to enter a WEP key or manually specify other wireless settings Note Your wireless LAN settings changes do not take affect until you use RESTART in the navigation panel Note Changing the wireless settings especially the SSID or WEP settings may disconnect your web configurator session since you connect wirelessly to the web configurator Chapter 12 User Web Configurator Screens 93 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 29 Wireless Setting WIRELESS SETTINGS Wireless Mode SSID Channel 1 11 Rate WEP Authentication Type Key1 Key2 Key3 Key4 Default Key 802 11b_AdHoc Infrastructure Steve 6 Auto C 1M C2M C55M C 11M 128bits gt amp Open System Shared Key Key1 CANCEL Table 15 Wireless Setting LABEL DESCRIPTION Wireless Mode An 802 11b_AdHoc network is the simplest WLAN configuration defined as two or more wireless devices within range of each other that form an independent networ
98. one z sip C iila ADD Phonebook Speed Name Phone No Service Dial None A sip 123402192 168 0 3 5060 Proxy DELETE EDIT None B lt sip 5678 1 1 1 1 gt P2P DELETE EDIT CLEAR Table 14 Phonebook LABEL DESCRIPTION Add New Entry Speed Dial Select a speed dial key combination from the drop down list box if you want to use the speed dial function with this phonebook entry Display Name Enter a descriptive name to identify the party that you will use this entry to call User Info Enter the SIP number of the party that you will call use the number or text that comes before the symbol in a full SIP URI Host IP Enter the SIP server s or the callee s IP address or domain name Leave this blank if you will use the SIP proxy server to call this number Port Enter the SIP server s or the callee s listening port for SIP in this field Destination Select Proxy if calls to this party use your SIP account Select P2P if calls to this party use a different SIP server or go directly to the callee s VoIP phone peer to peer Add Click this button to add a new entry into the Prestige s phonebook Phonebook Speed Dial This is the entry s speed dial key combination if it has one Press this key combination on the Prestige to call the party named in this entry Name This field displays the name associated with a telephone number Phone
99. onnection You need a user name PPPoE name and password from your ISP 1 Select Net Settings in the first menu screen use the up or down amem arrow to highlight it and then press the Left key 5 SIP Settings 6 Settings Select 2 Select Network Mode 1 Network Mode 2 IP Address 3 Subnet Mask Select 3 Select PPPoE 3 PPPoE 1 Fixed IP 2 DHCP Select 4 Select PPPoE Name 2 PPPoE Name 3 PPPoE Pwd 1 Network Mode Select 5 Use the left arrow button to clear the PPPoE name Use the up PPPoE Name and down arrows to select the type of characters Enter your pppoe username PPPoE name Use the Left key to select Ok when you are done Ok Aa1Q Clear Chapter 4 Network Settings 43 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 6 Select PPPoE Pwd 3 PPPoE Pwd 1 Network Mode 2 PPPoE Name Select 7 Clear the PPPoE password and enter your s PPPoE Pwd kkkkkkkkkkkkkkkkkkkkkkkkk Ok Aa1Q Clear 44 Chapter 4 Network Settings VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 5 SIP Settings The Prestige uses Session Initiated Protocol SIP an internationally recognized standard for implementing VoIP You must register your Prestige with your VoIP service provider s SIP server Note You should have a voice account already set up
100. otesctiseta teda quiste elite aspi da tiat eI 30 Chapter 3 Wireless LAN Setup MOents u cucice eu ene rain rna e nno root un o rana rho enam ako EY aaa au aav U E xa Ere 33 CHIETI IU e Tene PeP oan ee Peer er T Pe Te TEy Pea ater Pee Tiare ree Tevet Penge ere Peer TerT Te Terr Tyger 33 c Pc p M Q 34 39 Network MOGE m M 34 EP Epiro Mw CI 35 oO cg mc ore E A E Tree rrr rae errr Treen rr Tarr er 36 a USE ENOO ION Menor cern Tepe abad ce ter ree tnt Tree lee d p POS d Terre ree 36 Table of Contents 11 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide cba Durcqspc oin Mus P c 37 a POOE qM Pn 38 Chapter 4 Network SethihgS uini erant arana DUE QE I pe Ub nin ERE ae 41 LANDE e 41 C PON Kn p MERC UTR n eeu Ur MEE 42 ge Bad Sy ee T 43 Chapter 5 aP SERINO RI 45 STROGI IVEY ri 45 Be ONDON POOKY GOOT nanan c 46 Da PIO SONET e ai Aa A werttaenraanteesentade 47 nd Det PUDE piine E 48 Chapter 6 ij e 51 6 1 Calling rir a 51 0 2 Adding a Phonebook Eny 2dcddesutda pu tote or b ertt eae ra recs 51 03 Eding Phonebook ENTOG orientiran rnaar 52 6 4 Erasing Phonebook BMGs iiia ctctccsess misere tette cricket errata 2 toss cri aimer ke Lr pique 53
101. oxy Server SIP Call Server When you have a IEEE 802 11b wireless connection to the Internet you can use the Prestige to make and receive VoIP telephone calls through an Internet Telephony Service Provider s ITSP call server 24 Chapter 1 Getting To Know Your Prestige VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide You don t need to know if the recipient s connection type is an IP cellular or landline based service Your Prestige can call any landline or mobile telephone that a traditional PSTN telephone can connect to as well the IP telephone network Calls received from IP telephones works exactly as you would expect from the traditional telephone service Figure 1 SIP Proxy Server Application erm The Prestige registers with a SIP proxy server in the following circumstances Your connection uses an IP Telephony Service Your connection is based in a corporate VoIP environment 1 2 2 Direct IP to IP Calling Use the Prestige to make a call to the recipient s IP address without using a SIP proxy server Figure2 IP to IP Calling 3 y Internet o Y g li If g 1 2 3 Ad Hoc Wireless Intercom mw C Ad hoc mode does not require an AP or a wired network Two or more wireless clients communicate directly with each other There is no intermediate SIP proxy server Use the phone book to directly call to th
102. pdate Click S W Update to upload a new configuration or firmware file to your Prestige Chapter 12 User Web Configurator Screens 95 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 31 S W Update UPDATE Auto provisioning by HTTP APPLY Update Firmware Update Firmware by Web Browser Browse Update Update firmware by Web Server Update Table 17 S W Update LABEL DESCRIPTION Auto provisioning by HTTP If there is an HTTP server set up to update the Prestige s configuration through auto provisioning type its IP address or domain name in this field Click APPLY to have the Prestige check the server for the latest auto provisioning file Update Firmware Update Firmware by Web Type in the location of the firmware file you want to upload in this field or Browser click Browse to find it Note Remember that you must decompress compressed zip files before you can upload them Update Firmware by Web Type the location of a firmware file on an HTTP server that you want to Server upload in this field Your network administrator or service provider must have an HTTP server set up with the firmware file in order for you to use this Browse Click Browse to find the file you want to upload Update Click this button to begin the upload process This process may take up to two minutes The Prestige automatically r
103. red bandwidth usage G 711 provides higher voice quality than G 729 but requires 64kbps of bandwidth while G 729 only requires 8kbps The Prestige can only connect to other phones that use the same codec as the Prestige If you want to use G 711 G 711u is used mainly in North America and G 711a is used in most of the rest of the world Speaking Volume 14 14 Select the default gain for the Prestige s microphone where 14 is the minimum least sensitive and 14 is the maximum most responsive The callee may hear an echo if you set the microphone s volume to the maximum Listening Volume 14 14 Select the default speaker volume on the Prestige where 14 is the minimum quietest and 14 is the maximum loudest RTP Port Real time Transport Protocol is used to handle voice data transfer Use this field to configure the Prestige s listening port for RTP traffic Leave this field set to the defaults if you were not given a RTP port to use Jitter Buffer A larger receiving buffer allows the Prestige to rearrange data packets that arrive in the wrong order Packets are dropped if they arrive out of order and the receiving buffer is full Increasing the buffer size introduces latency Too large of a buffer could introduce a significant delay with a slow connection Too small of a buffer may result in packets being lost Voice Frames per Packet Use smaller packet sizes to reduce the number of speech frames
104. resses from 192 168 1 1 to 192 168 1 254 zero and 255 are reserved In other words the first three numbers specify the network number while the last number identifies an individual computer on that network Once you have decided on the network number pick an IP address that is easy to remember for instance 192 168 1 1 for your Prestige but make sure that no other device on your network is using that IP address The subnet mask specifies the network number portion of an IP address Your Prestige will compute the subnet mask automatically based on the IP address that you entered You don t need to change the subnet mask computed by the Prestige unless you are instructed to do otherwise 12 4 MAC Address Every Ethernet device has a unique MAC Media Access Control address The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters for example 00 A0 C5 00 00 02 74 Chapter 12 User Web Configurator Screens VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 12 5 DNS Server Use DNS Domain Name System to map a domain name to its corresponding IP address and vice versa for instance the IP address of www zyxel com is 204 217 0 2 The DNS server is extremely important because without it you must know the IP address of a computer before you can access it The Prestige can get the DNS server addresses in the following ways
105. restige to work with any type of NAT router and eliminates the need for STUN or a SIP ALG Turn off a SIP ALG on a NAT router in front of the Prestige to keep it from retranslating the IP address since this is already handled by the outbound proxy server 12 13 NAT Traversal Configuration Click NAT TRVSL to open the following screen where you can configure your Prestige to operate through a NAT router that is not SIP friendly The following screen displays the IP address and port number of an outbound proxy server the Prestige uses to connect to the outbound proxy server Chapter 12 User Web Configurator Screens 89 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Figure 27 NAT Traversal Configuration NAT TRAVERSAL Select Type None Outbound Proxy Outbound Proxy Server Address 192 168 0 191 Outbound Proxy Server Port 5060 STUN RFC3489 STUN Server IP f192 168 0 191 3478 STUN Interval sec 200 Fake WAN Address on SIP and RTP WAN IP Address 182 168 0 3 WAN SIP Port 5060 CANCEL Table 13 NAT Traversal Configuration LABEL DESCRIPTION Select Type Select None if the Prestige is not behind a NAT router or the NAT router is a SIP ALG Select By Outbound Proxy if your VoIP service provider has a SIP outbound server to handle voice calls This allows the Prestige to work with any type of NAT router Turn off a SIP
106. rrow button to clear the IP address Use the up and IP Address down arrows to select the type of characters Enter your IP 192 168 1 3 address Use the Left key to select Ok when you are done Ok Aa1Q Clear 6 Select Subnet Mask 3 Subnet Mask 4 Gateway 1 Network Mode 7 Clear the subnet mask and enter your s The subnet mask Subnet Mask specifies the network number portion of an IP address Type the 255 255 255 0 subnet mask given to you by your network administrator See the appendix for information on subnetting Ok AaiQ Clear 8 Select Gateway 4 Gateway 1 Network Mode 2 IP Address Select 9 Clear the gateway IP address and enter your s Gateway 192 168 1 1 Ok Aa1Q Clear 4 2 DHCP If you were not assigned a specific IP address for your Prestige use the following directions to set your Prestige to get it automatically via DHCP Dynamic Host Control Protocol 1 Select Net Settings in the first menu screen use the up or down amemem arrow to highlight it and then press the Left key 5 SIP Settings 6 Settings Select 42 Chapter 4 Network Settings VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 2 Select Network Mode 1 Network Mode 2 IP Address 3 Subnet Mask Select 3 Select DHCP 2 DHCP 3 PPPoE 1 Fixed IP Select 4 3 PPPoE Point to Point Protocol over Ethernet PPPoE functions like a dial up c
107. s LAN network or SIP settings 2 2 1 Text Input Figure 7 Text Input WEP key 1 kkkkkkkkkk Ok e When you need to enter text or numbers in a screen use the Off key or the left arrow to clear the default text or backspace The bottom center of the screen shows the keypad mode Aa1 with the A mode highlighted Use the up and down arrows to select capital letters A lowercase letters a numbers 1 or symbols 30 Chapter 2 Using the LCD Screen Menus VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Use the keypad to enter the text You may need multiple keypad presses to enter letters For example to enter a lowercase b press the down arrow key to select lowercase mode a then press the 2 key twice Use the left arrow key to remove typos Press the OK key when you are done Chapter 2 Using the LCD Screen Menus 31 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 32 Chapter 2 Using the LCD Screen Menus VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 3 Wireless LAN Setup Menus First you need to associate your Prestige with a Wireless LAN Access Point AP This provides your Prestige with the basic services for communication When you turn the Pres
108. sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Federal Communications Commission FCC Interference Statement This device complies with Part 15 of FCC rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice 1 Changes or modifications not expressly appro
109. sent per packet If a small packet does not reach its destination is it less significant than if the packet contained many speech frames DTMF Relay Dual Tone Multi Frequency signals are generated when you press a key on the Keypad and communicate information such as telephone numbers to the VoIP gateway Select disable to send the DTMF digits uncompressed from the remaining protocols to use a compression method to match that of your VoIP service provider s Select Inband RFC 2833 to send the DTMF tones in RTP packets Select Outband to send the DTMF tones in SIP messages DTMF Payload 0 127 This field allows you to set the DTMF payload type It is recommended to leave the default setting for this field APPLY Click APPLY to save your changes without restarting the Prestige Your wireless LAN Internet and SIP settings changes do not take affect until you use RESTART in the navigation panel CANCEL Click CANCEL to begin configuring this screen afresh 102 VolPon www voipon co uk sales voipon co uk Chapter 13 Administrator Web Configurator Screens Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 13 6 System Administrator access allows you to use this screen to set up the Prestige s administrator user name and password Figure 35 System Settings SYSTEM Login Username admin New Password Confirm Password a Admin Login username yxeladm
110. sion Expiry Time sec Display Name Authentication si J 168 0 3 ip 100 192 168 0 3 5060 poo 0 EU NEN poo Registrar Username Registrar Password username Registration Status Not Registered APPLY CANCEL Table 19 SIP Configuration LABEL DESCRIPTION SIP Proxy SIP URI Type the SIP telephone number assigned to your Prestige by your VolP service provider SIP Server Address Type the IP address or domain name of the SIP server in this field It doesn t matter whether the SIP server is a proxy redirect or register server You can use up to 95 ASCII characters SIP Server Port Enter the SIP server s listening port for SIP in this field Leave this field set to the default if your VoIP service provider did not give you a server port number for SIP Chapter 13 Administrator Web Configurator Screens VolPon WWW VOipon co uk sales voipon co uk Tel 44 0 1245 808195 99 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 19 SIP Configuration continued LABEL DESCRIPTION Registrar Server Address Enter the SIP register server s IP address or domain name in this field You can use up to 95 ASCII characters Note If you were not given a register server address then enter the address from the SIP Server Address field again here Registrar Server Port Enter the SIP register server s listening port for SIP
111. start Select ee ee ee 2 Select Don t Disturb 8 Don t Disturb 3 Select Off to disable the don t disturb function or On to enable it 4 Press the Left key to save your setting Chapter 8 Miscellaneous Settings 63 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 64 Chapter 8 Miscellaneous Settings VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide CHAPTER 9 Information Menus These sections detail how to use the information menus 9 1 Displaying Information Follow these directions to display important Prestige information b o nonREec i 1 Select Information in the first menu screen 1 Information 2 Call History 3 Phonebook Select eee 2 Select Phone Number 1 Phone Number 2 IP Address 3 MAC Address Select 3 The screen displays the Prestige s current SIP phone number Phone Number 4 Press the Right key to return to the main information menu 5 Select IP Address 2 IP Address 3 MAC Address 4 Firmware Ver Select 6 The screen displays the Prestige s current IP address IP Address A s 192 168 1 3 7 Press the Right key to return to the main information menu 8 Select MAC Address 4 Firmware Ver 1 Phone Number Chapter 9 Information Menus 65 VolPon www voipon co uk sales voipon co uk Tel 44 0
112. stige s other settings 8 1 Setting the Ring Melody Follow these directions to change the Prestige s ring melody 1 Select Settings in the first menu screen 6 Settings 2 Select Melody 1 Melody 2 Vibrator 3 Ringer Volume Select T 3 Select a melody Default 4 Press the Left key to save your setting Chapter 8 Miscellaneous Settings 59 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 8 2 Setting the Vibration Mode You can have the Prestige vibrate to alert you to incoming calls Follow these directions to turn the Prestige s vibration mode on or off 1 Select Settings in the first menu screen 2 Select Vibrator 3 Select Ring Only to have the Prestige not vibrate for incoming calls Select Vibrate Only to have the Prestige only vibrate and not ring for incoming calls Select Vibrate gt Ring to have the Prestige vibrate first and then ring for incoming calls Select Vibrate amp Ring to have the Prestige vibrate and ring for incoming calls 8 3 Adjusting the Ring Volume Follow these directions to adjust the Prestige s ring volume 1 Select Settings in the first menu screen 2 Select Ringer Volume 3 Use the arrow keys to set the volume level 4 Press the Left key to save your setting 6 Settings 7 Wireless 8 Restart Select fll 2 Vibrator 3 Ringer Volume Vibrate gt Ring Select
113. tige on it searches for available wireless LAN Access Points APs It selects the AP with the best signal and restarts and attempts to connect to it Use the following sections if you want to enter a WEP key or manually specify other wireless settings The Prestige restarts when you return to the main screen after changing the wireless settings 3 1 Site Survey Do the following to browse the APs available in your area and select one 1 Select Wireless in the first menu screen use the up or down arrow to highlight it and then press the Left key 2 Select Site Survey 3 The Prestige checks for and displays a list of available APs 4 An AP s SSID name is followed by a number describing its relative signal strength The higher the number the better the signal A W next to an AP s name means that the AP uses WEP encryption Select an AP to use 7 Wireless 8 Restart 1 Information Select DO 1 Site Survey 2 SSID 3 Network Mode AP1 99 W Chapter 3 Wireless LAN Setup Menus VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 33 Fax 44 0 1245 600030 P 2000W V2 User s Guide 3 2 SSID Service Set ID The SSID identifies the Service Set with which a wireless station is associated Wireless stations associating to the access point AP must have the same SSID You can think of the SSID as being similar to a workgroup name in a Microsoft network Do the following to set the SSID th
114. twork s use DTMF or pulse dialing to set up telephone calls Dual Tone MultiFrequency DTMF signaling uses pairs of frequencies one lower frequency and one higher frequency to set up calls It is also known as Touch Tone Each of the keys on a DTMF telephone corresponds to a different pair of frequencies Pulse dialing sends a series of clicks to the local phone office in order to dial numbers 13 5 Phone Setting Use this screen to configure the way your prestige handles telephone connections and codes voice data Figure 34 PHONE PHONE SETTINGS Default Voice Codec Gz29 8k v Speaking Volume 14 14 s v Listening Volume 14 14 5 x RTP Port o0 Jitter Buffer C Small C Medium Large Voice Frames per Packet C Small C Medium Large DTMF Relay disable DTMF Payload 0 127 o APPLY CANCEL 1 The Prestige supports DTMF at the time of writing Chapter 13 Administrator Web Configurator Screens 101 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Table 20 PHONE LABEL DESCRIPTION Default Voice Codec A voice codec coder decoder converts voice data to electrical signals for transmission over a network Use this field to select the type of voice coder decoder codec that you want the Prestige to use Choosing a voice codec depends on a tradeoff between transmission speed sound quality and desi
115. uide EE 2S Aer e e 115 AS OSI E TEE E NENA EE R I IPTEN N bead 116 Talal 41 Eight SUDMGGS Ac 116 Table 42 Class C Subnet Planning sssrinin pri 8 Gon aia ER S E 116 Table 43 Class B Subnet PISPIBQ sisiebeaissbRSpi dose Robe dadas Ro Dev eda ARE DEDE usd ER 117 20 List of Tables VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Preface About Your Prestige Congratulations on your purchase of the Prestige 2000W V2 VoIP Wi Fi Phone About This User s Manual This manual is designed to help you configure the Prestige and provide background information on its features Note You may use the keypad and the LCD screen menus or the web configurator to configure your Prestige Related Documentation Supporting Disk Refer to the included CD for support documents Quick Start Guide The Quick Start Guide is designed to help you get up and running right away It contains connection information and instructions on getting started ZyXEL Glossary and Web Site Please refer to www zyxel com for an online glossary of networking terms and additional support documentation Syntax Conventions Enter means for you to type one or more characters and press the carriage return Select or Choose means for you to use one of the predefined choices The choices of a menu item are in Bold Arial font A single keystroke is in Arial font an
116. ved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Certifications Go to www zyxel com 1 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 2 Select the certification you wish to view from this page 4 Federal Communications Commission FCC Interference Statement VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Federal Communications Commission FCC Interference Statement 5 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Safety Warnings For your safety be sure to read and follow all warning notices and instructions Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel can service the device Please contact your vendor for further information Use ONLY the dedicated power supply for your device Connect the power cord or power adaptor to the right supply voltage 110V AC in North America or 230V AC in Europe Do NOT use the device if the power supply is damaged as it might cause electrocution f the power supply is damaged
117. wing instructions to add an entry to your phonebook Note Only enter the IP address when there is no SIP proxy server or you want to place a direct IP to IP call Otherwise the name and telephone number are sufficient to make your call You must use a phonebook entry to make an IP to IP call 3 Phonebook 4 Net Settings 5 SIP Settings 1 Select Phonebook in the first menu Select 2 Select Add Entry 2 Add Entry Chapter 6 Phonebook 51 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide 3 Enter the callee s name Use the up and down arrows to select Display Name the type of characters Use the Left key to select Ok when you are done Ok Aa1Q 4 Enter the telephone number User Info Ok Aai 5 Enter the SIP server s or the callee s IP address or domain name Leave this blank if you will use the SIP proxy server to call this number 6 Enter the callee s listening port number Leave this blank if you were not given one 7 Select P2P if calls to this party use a different SIP server or go directly to the callee s VoIP phone peer to peer Select Proxy if calls to this party use your SIP account 6 3 Editing Phonebook Entries Use the following instructions to locate and edit an existing entry in your phonebook 1 Select Phonebook in the first menu 3 Phonebook 4 Net Settings 5 SIP Settings Select 2 Select Search
118. wn is the class C natural mask Normally if no mask is specified it 1s understood that the natural mask 1s being used Example Two Subnets As an example you have a class C address 192 168 1 0 with subnet mask of 255 255 255 0 Table 34 Two Subnets Example NETWORK NUMBER HOST ID IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask 255 255 255 0 Subnet Mask Binary 11111111 11111111 11111111 00000000 The first three octets of the address make up the network number class C You want to have two separate networks Divide the network 192 168 1 0 into two separate subnets by converting one of the host ID bits of the IP address to a network number bit The borrowed host ID bit can be either 0 or 1 thus giving two subnets 192 168 1 0 with mask 255 255 255 128 and 192 168 1 128 with mask 255 255 255 128 Appendix B IP Subnetting 113 VolPon www voipon co uk sales Qvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 P 2000W V2 User s Guide Note In the following charts shaded bolded last octet bit values indicate host ID bits borrowed to form network ID bits The number of borrowed host ID bits determines the number of subnets you can have The remaining number of host ID bits after borrowing determines the number of hosts you can have on each subnet Table 35 Subnet 1 NETWORK NUMBER VALUE BIE IP A
119. y from 0 to 7 The next three bits are used in conjunction with the IP Precedence bits to define the Diffserv Code Point protocol DSCP bits The last two bits are reserved for future use 13 9 Introduction to DiffServ Quality of Service QOS mechanisms provides the best service on a per flow guarantee To fine tune the levels of services on the priority of the traffic flow using QoS places a heavy burden on the network infrastructure DiffServ is a class of service CoS model that marks packets so that they receive specific per hope treatment at DiffServ compliant network devices along the route based on the application types and traffic flow Packets are marked with DiffServ Code Points DSCPs indicating the level of service desired This allows the intermediary DiffServ compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow In addition applications do not have to request a particular service or give advanced notice of where the traffic is going Note It is strongly recommended for better network performance that the settings are left as per their defaults Figure 36 TOS DIFFSERV ToS DIFFSERV ToSiDiffServ 00 ff po APPLY CANCEL Table 22 TOS DIFFSERV LABEL DESCRIPTION ToS DiffServ 00 FF Type the HEX code that represents the best method for data transmission APPLY Click APPLY to sav

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