ZyXEL Communications 4728F Network Card User Manual
Contents
1. notice This publication is subject to change without notice Trademarks Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners CE Mark Warning In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Statement This device complies with Part 15 of FCC rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an o2. alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment For their own protection users should ensure that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate Note This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of e
3. securely attached the proper cables to the proper ports Refer to The Rear Panel and Connections section for this information If your Prestige still does not work properly refer to the table shown next PROBLEM CORRECTIVE ACTION No LEDs are on when Your Prestige or power adapter may have malfunctioned I turn the Prestige on Contact technical support Some of the LEDs are Your hardware may have malfunctioned off Contact technical support P841 VDSL Modem PROBLEM CORRECTIVE ACTION The VDSL LED is not on or is blinking Make sure the Prestige is connected to a power source and is turned on If the problem continues contact your DSL service provider The LAN 10M 100M LED s are off Make sure you have securely attached the proper cable straight through or crossover from the LAN 10 100M port to your computer or hub Refer to The Rear Panel and Connections section for this information If the problem continues contact your DSL service provider cannot connect to the Internet Contact your DSL service provider
4. Prestige 841 VDSL Modem Quick Start Guide Version 3 30 November 2001 ZyXEL TOTAL INTERNET ACCESS SOLUTION P841 VDSL Modem Table of Contents Table of Contents Copyright Disclaimer Trademarks CE Mark Warning FCC Statement Information for Canadian Users ZyXEL Limited Warranty Customer Support Syntax Conventions in this Guide About Your Prestige About VDSL Packaging List Key Features The Front Panel Description of LEDs The Rear Panel and Connections LAN 10 100M Port POWER 12 VDC Port Turning the Prestige On Operating Environment Microfilter Installation for Additional Telephones Troubleshooting P841 VDSL Modem Copyright Copyright 2001 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without
5. and therefore saving the cost of using traditional T1 E1 service for small medium sized business and residential users Packaging List The following items come with your Prestige This Quick Start Guide One Power Adapter 110V or 230V One twisted pair telephone cable One straight through Ethernet cable Key Features One RJ 45 10 100 Mbps Ethernet One RJ 11 VDSL port Built in VDSL splitter A 110V 50 60 Hz 12VDC power adapter or a 230V 50 60 Hz 12VDC power adapter Plug and Play No console port or configuration required Ethernet Bridging The Front Panel The front panel of the Prestige is shown next All LEDs are located on the front panel 5 P841 VDSL Modem H 10M 100M PRESTIGE 841 L LAN Description of LEDs LED COLOR STATUS MEANING PWR Green Steady Your Prestige is on LAN 10M Green Steady You have a successful 10Mb Ethernet connection Blinking Data is being sent or received LAN 100M Orange Steady You have a successful 100Mb Ethernet connection Blinking Data is being sent or received VDSL Green Steady Your Prestige is connected to a VDSL line Off The Prestige is unplugged or disconnected The Rear Panel and Connections The rear panel and connections of the Prestige is shown next The power switch and all ports are located on the rear panel _ LAN 10 100M Port Plug one en
6. d of the straight through Ethernet cable into the LAN 10 100M port on your Prestige and plug the other end into your computer Make sure you use a crossover cable if you are connecting your Prestige to a hub VDSL Port Connect the Prestige port labeled VDSL into the telephone jack using a telephone cable P841 VDSL Modem PHONE Port Connect the Prestige port labeled PHONE into your telephone using a telephone cable POWER 12 VDC Port WARNING Do not use any other power adapter except the one that accompanies the Prestige Use of any other power adapter may result in damage to the Prestige Connect the female end of the power adapter into the port labeled POWER on the rear panel of your Prestige Plug the male end into a power source wall outlet Turning the Prestige On You can now turn on your Prestige by flipping the power switch to the on position Test your connection by visiting www zyxel com If you have problems connecting see the Troubleshooting section Operating Environment Ensure optimal performance by adhering to the operating parameters listed next Temperature 0 50 degrees Celsius 32 122 degrees Fahrenheit Humidity 10 90 Microfilter Installation for Additional Telephones Install a microfilter between the wall jack and any telephone not attached to the Prestige as shown next A microfilter is an optional purchase Ka Telephone Microfilter Wall Jack Troubleshooting Make sure you have
7. ermany www zyxel com my Lot B2 06 PJ Industrial Park Section 13 Jalan Kemajuan 46200 Petaling Jaya Selangor Darul Ehasn Malaysia P841 VDSL Modem Syntax Conventions in this Guide The Prestige 841 Modem may be called the P841 or the Prestige in this guide About Your Prestige The Prestige is a high performance cost effective VDSL Very High Speed Digital Subscriber Line modem Your Prestige can access the Internet LAN via a telephone line The Prestige supports multi rate data transmission speeds of up to 16 67 Mbps upstream and downstream The actual rate depends on the copper category of your telephone wires distance from the central office and the type of VDSL service you subscribe to Its 10 100M auto negotiating LAN interface enables fast data transfer of either 10Mbps or 100Mbps in half duplex or full duplex mode depending on your Ethernet network See the following section for more background information on VDSL Your Prestige is easy to install You do not need to set any switches to configure it About VDSL VDSL is the next generation of DSL technology that offers a much higher bandwidth than most DSL technologies VDSL is the only feasible solution for bandwidth demanding and video rich applications such as video on demand high definition television tele medicine surveillance systems and other switched video services VDSL supports both symmetric and asymmetric applications using existing copper wire telephone wire
8. llowing information ready when you contact customer support Prestige model and serial number Warranty Information Date that you received your Prestige Brief description of the problem and the steps you took to solve it METHOD E MAIL TELEPHONE FAX SUPPORT SALES WEB SITE FTP SITE AND REGULAR MAIL LOCATION WORLDWIDE NORTH AMERICA SCANDINAVIA AUSTRIA GERMANY MALAYSIA support zyxel com tw support europe zyxel com sales zyxel com tw support zyxel com sales zyxel com support zyxel dk sales zyxel dk support zyxel at sales zyxel at support zyxel de sales zyxel de support zyxel com my sales zyxel com my 886 3 578 3942 886 3 578 2439 1 714 632 0882 800 255 4101 1 714 632 0858 45 3955 0700 45 3955 0707 43 1 4948677 0 43 1 4948678 49 2405 6909 0 49 2405 6909 99 603 795 44 688 603 795 34 407 www zyxel com www europe zyxel com ftp europe zyxel com ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park HsinChu Taiwan 300 R O C www zyxel com ftp zyxel com ZyXEL Communications Inc 1650 Miraloma Avenue Placentia CA 92870 U S A www zyxel dk ftp zyxel dk ZyXEL Communications A S Columbusvej 5 2860 Soeborg Denmark www zyxel at ftp zyxel at ZyXEL Communications Services GmbH Thaliastrasse 125a 2 2 4 A 1160 Vienna Austria www zyxel de ZyXEL Deutschland GmbH Adenauerstr 20 A4 D 52146 Wuerselen G
9. qual value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product is modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid USA and territories only If the customer desires some other return destination beyond the U S borders the customer shall bear the cost of the return shipment This warranty gives you specific legal rights and you may also have other rights that vary from state to state Registration Please register your Prestige fast easy online registration at www zyxel com for free product updates and information P841 VDSL Modem Customer Support Please have the fo
10. utlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Notice 2 Shielded RS 232 cables are required to be used to ensure compliance with FCC Part 15 and it is the responsibility of the user to provide and use shielded RS 232 cables P841 VDSL Modem Information for Canadian Users The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Industry Canada label does not guarantee that the equipment will operate to a user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or
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