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TRENDnet TV-IP400 Security Camera User Manual

1. Test E mail Account Click the Test button to test the e mail account you provided Reset Do you really want to reset this device Click the Yes button from this option and you can restart the camera just like turning the device off and on and saved settings are retained If you do not want to reset the camera exit this window without clicking Yes 41 192 168 0 20 Microsoft Internet Explorer File Edit View Favorites Tools Help O O HAG D roe O BS a I8 3 Address http 192 168 0 20 Content htm Be TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home FTP Server Test Do you want to reset this device E mail Test Yes Reset Factory Reset Firmware Upgrade Backup Internet Factory Reset Do you really want to factory reset this device Click the Yes button from this option and you can resume all factory default settings for the camera If you do not want to restore the factory settings exit this window without clicking Yes Please NOTE that you have to configure the network settings again after a Factory Reset 192 168 0 20 Microsoft Internet Explorer Ele Ede yew Fyvertes Joos Qe AG Psat 2 2 B Jy Address A hutp f 192 168 0 20 Content Ihm v He TRENDnet TV IP400 TRENOware USA Management Configuration Tools Help Tools Factory Reset FTP Server Test Do you want
2. Osaka Sapporo Tokyo GMT 09 00 Seoul GMT 09 00 Yakutsk GMT 09 30 Adelaide GMT 09 30 Darwin GMT 10 00 Brisbane GM7T 10 00 Canberra Melbourne Sydney GMT 10 00 Guam Port Moresby GMT 10 00 Hobart GMT 10 00 Vladivostok GMT 08 00 Singapore GMT 08 00 Taipei GMT 03 00 Osaka Sapporo Tokyo 09 00 Seoul GMT 09 00 Yakutsk GMT 09 30 Adelaide 09 30 Darwin GMT 10 00 Brisbane GMT 10 00 Canberra Melbourne Sydney GMT 10 00 Guam Port Moresby GMT 10 00 Hobart GMT 10 00 Vladivostok 3M T Magadan Solomon Is GMT 12 00 Auckland Wellington GMT 12 00 Fiji Kamchatka Marshall Is donia New Cale 83 E Xplug Control Installation Installation To Web Server Important Information It is highly recommended to install the Xplug Control application to the Web Server for IE 5 0 It must be installed to a Public Domain with Fixed IP address 1 Installation Copy the xplug ocx file to any WEB Server table 2 Setting Configuration From the Web Configuration menu select System and under the Loading ActiveX From input web server location http www web server location com Once the settings are completed the user now is able to access the Internet Camera from the web browser by selecting the image view ActiveX mode 84 Installation To Local PC Insert the CD ROM into the CD ROM drive to initiate the auto run
3. PPPoE DDNS UPnP 89 CPU RAM Flash ROM OS Power Supply Power consumption LED Indicator Pan Tilt Software Browser Application Software OS supported Operating Environment Operating temperature Storage temperature Humidity EMI FCC CE VCCI Class B RDC R2880 8MB 2MB RTOS DC 5V 2 5A switching type 6 5 Watt 1300mA x 5V Power LED Blue Link LED Orange Pan 156 4156 Tilt 45 4 70 Internet Explorer 5 0 or above IPView SE Microsoft Windows 98SE ME 2000 XP Windows NT4 0 5 C 40 C 25 C 50 C 5 95 non condensing 90 H Glossary of Terms NUMBERS 10BASE T 100BASE TX Applet ASCII ARP AVI 10BASE T is Ethernet over UTP Category IILIV or V unshielded twisted pair media The two pair twisted media implementation of 100BASE T is called 00 Applets are small Java programs that can be embedded in an HTML page The rule at the moment is that an applet can only make an Internet connection to the computer form that the applet was sent American Standard Code For Information Interchange it is the standard method for encoding characters as 8 bit sequences of binary numbers allowing a maximum of 256 characters Address Resolution Protocol ARP is a protocol that resides at the TCP IP Internet layer that delivers data on the same network by translating an IP address to a physical address Audio Video Inte
4. The software is also protected by United States Copyright Law and Intemational Treaty provisions Trademarks shall be used in accordance with accepted trademark practice including identification of trademark ownerlls name a Do you accept all the terms of the preceding License Agreement If you choose No setup will close To install IPView SE you must accept this agreement Read and accept the software s License Agreement then click Yes 51 Choose Destination Location Select folder where Setup will install files Setup will install IPView SE in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder r Destination Folder C Program Files IPView SE InstallShield Choose the destination location If no specific requirement leave the default setting and click Next Setup Status PView SE Setup is performing the requested operations Installing C Program Files IPView SENLangNEnglish ini a 10 InstallShield The InstallShield Wizard starts to install the software and the progress bar indicates the installation is proceeding 52 Hardware Installation Digital Signature Not Found Snae an a ate ee The software you are installing for this hardware ien Fon edis e and that
5. US amp Canada GMT 06 00 Mexico City Tegucigalpa GMT 06 00 Saskatchewan GMT 05 00 Bogota Lima Quito GMT 05 00 Eastern Time US amp Canada GMT 05 00 Indiana E ast GMT 04 00 Atlantic Time Canada GMT 04 00 Caracas La Paz GMT 04 00 Santiago GMT 03 30 Newfoundland GMT 03 00 Brasilia GMT 03 00 Buenos Aires Georgetown GMT 02 00 Mid Atlantic GMT 01 00 Azores Cape Verde Is GMT Casablanca Monrovia GMT Greenwich Mean Time Dublin Edinburgh Lisbon London GMT 01 00 Amsterdam Berlin Bern Rome Stockholm Vienna GMT 01 00 Belgrade Bratislava Budapest Ljubljana Prague GMT 01 00 Brussels Copenhagen Madrid Paris Vilnius GMT 01 00 Sarajevo Skopje Sofija Warsaw Zagreb GMT 02 00 Athens Istanbul Minsk GMT 02 00 Bucharest GMT 02 00 Cairo 82 GMT 02 00 Harare Pretoria GMT 02 00 Helsinki Riga Tallinn GMT 02 00 Jerusalem GMT 03 00 Baghdad Kuwait Riyadh GMT 03 00 Moscow St Petersburg Volgograd GMT 03 00 Nairobi GMT 03 30 Tehran GMT 04 00 Abu Dhabi Muscat GMT 04 00 Baku Tbilisi GMT 04 30 Kabul GMT 05 00 Ekaterinburg GMT 05 00 Islamabad Karachi Tashkent GMT 05 30 Bombay Calcutta Madras New Delhi GMT 06 00 Astana Almaty Dhaka GMT 06 00 Colombo GMT 07 00 Bangkok Hanoi Jakarta GMT 08 00 Beijing Chongqing Hong Kong Urumai GMT 08 00 Perth GMT 08 00 Singapore GMT 08 00 Taipei GMT 03 00
6. Adjust the Property Setting 9 System Configure From the control panel select the button and the dialog box will appear as shown below WJ IPiewSE Configuration Log Storage Recycle Single HDD Reserved Space For OS Reserved HDD space per camera owe Split Recording File to Proxy Server Address Storage List Index Path 1 CProgramFilesPView SE Camera scan interval 4T D 1 Sec Modify Delete add Log Storage 1 Single HDD Reserve Space This option permits reserved HDD space from 500 MB to 1000 MB Split Recording File From this option you can adjust the file size for recording the video images the default setting is 10MB If the recorded video files reach the file size video images will be recorded into another file automatically By File Size permits recording by file size from 10 MB to 50 MB 68 3 Storage List This option is used to define the path to save image files The software will create a camera name folder as the Storage List which is allowed to create up to 16 File Path Recycle When you enabled this function it will recycle the HDD space once the disk space is less than the size defined The size defined can be from 200 MB to 50000 MB Proxy Server Select this option to enable the Proxy Server support Camera Scan Delay It allows you to display for each camera one by one The time interval for ea
7. Appendix Please note that the illustrations or setting values in this manual are FOR YOUR REFERENCE ONLY The actual settings and values depend on your system and network If you are not sure about the respective information please ask your network administrator or MIS staff for help 1 INTRODUCTION Thank you for purchasing the Pan Tilt Internet Camera a standalone system that can be connected directly to an Ethernet or Fast Ethernet Compared to the conventional PC camera the Pan Tilt Internet Camera features a built in CPU and web based solutions that can provide a cost effective solution to transmit the real time high quality video images for monitoring The camera can be managed remotely so that you can use a web browser to access and control it from any notebook desktop PC over the Intranet or Internet The simple installation procedures and web based interface allow you to integrate it into your network easily With comprehensive applications supported the Internet camera is your best solution for remote monitor high quality and high performance video images Features and Benefits Simple To Use The Pan Tilt Internet Camera is a standalone system with built in CPU no special hardware such as a PC frame capture card or software required The camera supports DirectX 9 0 therefore the only requirement you need is the web browser software such as Internet Explorer 5 0 or above Once you have a valid IP Address just co
8. WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW TRENDWARE ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATE OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT TRENDWARE S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Governing Law This Limited Warranty shall be governed by the laws of the state of California AC DC Power Adapter Cooling Fan and Power Supply carry 1 Year Warranty TRENDn TRENDware USA product online TRENDNET com TRENDnet Technical Support US Canada Support Center European Support Center Contact Contact Telepho
9. a network operating system are the Internetwork Packet Exchange IPX protocol or the Internet Protocol IP Protocols that dictate the format of data for transferors the medium include token passing and Carrier Sense Multiple Access with Collision Detection CSMA CD implemented as token ring ARCNET FDDI or Ethernet The Router Information Protocol RIP a of the Transmission Control Protocol Internet Protocol TCP IP suite forwards packets from one network to another using the same network protocol 98 RARP RJ 45 Router S Server SMTP SNMP Station Subnet mask Reverse Address Resolution Protocol a TCP IP protocol that allows a physical address such as an Ethernet address to be translated into an IP address RJ 45 connector is used for Ethernet cable connections A router is the network software or hardware entity charged with routing packets between networks It is a simple computer that provides resources such as files or other information The Simple Mail Transfer Protocol is used for Internet mail Simple Network Management Protocol SNMP was designed to provide a common foundation for managing network devices In LANs a station consists of a device that can communicate data on the network In FDDI a station includes both physical nodes and addressable logical devices Workstations single attach stations dual attach stations and concentrators are FDDI stations In TCP IP the
10. bits used to create the subnet are called the subnet mask 99 T TCP IP Transceiver User Name Utility Transmission Control Protocol Internet Protocol is a widely used transport protocol that connects diverse computers of various transmission methods It was developed y the Department of Defense to connect different computer types and led to the development of the Internet A transceiver joins two network segments together Transceivers can also be used to join a segment that uses one medium to a segment that uses a different medium On a 10 5 network the transceiver connects the network adapter or other network device to the medium Transceivers also can be used on IOBASE 2 or IOBASE T networks to attach devices with AUI ports The User Datagram Protocol is a connectionless protocol that resides above IP in the TCP IP suite The upper layer protocol refers to Application Layer protocols such as FTP SNMP and SMTP The USERNAME is the unique name assigned to each person who has access to the LAN Itis a program that performs a specific task 100 UTP WAN Windows Workgroup Workstations Unshielded twisted pair UTP is a form of cable used by all access methods It consists of several pairs of wires enclosed in an unshielded sheath Wide Area Network A wide area network consists of groups of interconnected computers that are separated by a wide distance and communicate with each other via
11. click Swing will have the camera swing from one position to another position Click Stop to stop swinging 49 IPViEW SE This chapter describes the IPView SE which is a powerful software application designed with a user friendly interface for ease of control and navigation requirements Installation Insert the CD ROM into the CD ROM drive to initiate the auto run program Once completed a menu screen will appear as below Advanced Pan Tilt Internet Camera Server aV 1P400 TV IPAOOW m USER S GUIDE E TP VIEW SE INSTALL WIZARD I XPLUG CONTROL BROWSE CD EXIT Copyright TRENDware Intemalienal Inc All Rights Reserved 50 To install the IPView SE application click the IPView SE item to activate the installation procedure for the application program Welcome to the InstallShield Wizard for IPView SE The InstallShieldR Wizard will install IPView SE on your computer To continue click Next Click Next in the welcome screen of InstallShield Wizard License Agreement Y Please read the following license agreement carefully Press the PAGE DOWN key to see the rest of the agreement T End User License Agreement NOTICE TO USER THIS IS A CONTRACT BY INSTALLING DOWNLOADING OR USING THIS SOFTWARE YOU ACCEPT THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT 1 Intellectual Property Rights The software is copyrighted
12. common carrier telecommunication techniques Windows is a graphical user interface for workstations that use DOS A workgroup is a group of users who are physically located together and connected to the same LAN or a group of users who are scattered throughout an organization but are logically connected by work and are connected to the same network group Workstation refers to the intelligent computer on the user s desktop This computer may be an Intel based PC a Macintosh or a UNIX based workstation The workstation is any intelligent device a user works from 101 Limited Warranty TRENDware warrants its products against defects in material and workmanship under normal use and service for the following lengths of time from the date of purchase Internet Camera Server 3 Years Warranty If a product does not operate as warranted above during the applicable warranty period TRENDware shall at its option and expense repair the defective product or part deliver to customer an equivalent product or part to replace the defective item or refund to customer the purchase price paid for the defective product All products that are replaced will become the property of TRENDware Replacement products may be new or reconditioned TRENDware shall not be responsible for any software firmware information or memory data of customer contained in stored on or integrated with any products returned to TRENDware pursuant to any warra
13. control buttons on the left side of the viewing window Zoom x1 x2 x3 x4 Pan Degree ox Tilt Degree 1 iM 057 46 Preset Position 0 Home 157 46 v Control buttons Adjusting the Viewing Angle To adjust the camera s viewing angel simply click the Up Down Left Right button Then you can easily move the camera s lens to focus on the object that you want Clicking the Home button allows you return to the original position The Pan Degree and Tilt Degree options allow you to increase decrease the changing range 1 10 when you click the buttons 48 Storing the Position You can store the position s that you want to monitor so that you can quickly move the camera s lens to focus on the object that you want You can store up to 24 positions in the camera the number 0 is for default position To store the current position select the setting number 1 24 from the pull down list and then click Set You can enter the name for the position in the following box To remove the stored position select the position that you want to remove and then click Clear When you have stored the position in the camera select the number position from the pull down list and then click Go To The camera s lens will move to the position immediately Swinging the Camera The camera can swing automatically between the stored positions Once you have stored two or more positions in the camera
14. program Once completed a menu screen will appear as below Advanced Pan Tilt internet Camera Server 00 TV IPAOOW USER S GUIDE TP VIEW SE INSTALL WIZARD XPLUG CONTROL BROWSE CD EXIT Copyright TRENDware Intemalional Inc All Rights Reserved To install Xplug Control click the Xplug Control item to activate the installation procedure for the plug in program Once executed a prompt will appear requesting the input of the desired language selection Make the desired selection and click OK to continue 85 Choose Setup Language The Welcome screen will appear Click the Next button to proceed with the installation InstallShield Wizard Welcome to the InstallShield Wizard for Xplug Control The InstallShield Wizard will install Xplug Control on your computer To continue click Next The License Agreement prompt will appear as below Read the details carefully and click the Yes button to continue with the installation procedure 86 InstallShield Wizard License Agreement Please read the following license agreement carefully Click the Finish button to complete Setup of the Xplug Control Utility program for the camera InstallShield Wizard InstallShield Wizard Complete Setup has finished installing Xplug Control on your computer 87 F Adjust Internet Camera Focus To adjust the focus of the lens you need to turn the lens slowly in eit
15. the software has not Sound video and game controllers Yo Tr sou HOA o baal dee na conania has not passed Windows Logo testing to verly ts compatbiiy ad nem with Windows XP Tell me why this testing is important B ER Continuing your installation of this software may impair E or destabilize the correct operation of your system x either immediately or in the future Microsoft strongly If you want to for Microsoft dic signed recommends that you stop this installation now and ada vik indone contact the hardware vendor for software that has J http windowsupdate mic to see if one is passed Windows Logo testing av Do you want to continue installation STOP Installation Windows XP Windows 2000 If you use Windows 2000 XP it will appear a Digital Signature warning screen Click Continue Anyway Windows XP or Yes Windows 2000 InstallShield Wizard Complete Setup has finished installing IPView SE on your computer Click Finish to complete the installation 53 After successfully installing the IPView SE the application program for the camera is automatically installed to Programs Files directory To start running IPView SE click Start Programs IPView SE IPView SE Accessories MSI CB54G Wireless LAN E Uninstall IPView SE S3 Online Services T StartUp 1 Ee Internet Explorer MS DOS Prompt BS
16. to factory reset The IP address will also return to the default setting as 192 168 0 20 3 Network Cable Connector The camera s rear panel features an RJ 45 connector for connections to 10Base T Ethernet cabling or 100Base TX Fast Ethernet cabling which should be Category 5 twisted pair cable The port supports the N Way protocol and AutoMDIX function allowing the camera to automatically detect or negotiate the transmission speed of the network 10 2 HARDWARE INSTALLATION Attaching the Metal Clip e Ceiling screw Screw Wall screw Screw Quer Wall screw ot Ceiling screw Base of the camera To attach the metal clip remove the two rubber pads under the base of the camera firstly Place the metal clip onto the camera base and align the two holes of metal clip with two screw holes on the base Secure the metal clip to the base with two screws provided Then you can 1 Install the camera to the ceiling using two ceiling screws 69 Or 2 Install the camera to the wall using two wall screws 11 Connecting the Ethernet cable Connect an Ethernet cable to the network cable connector located on the camera s rear panel and then attach it to the network Attaching the Power Supply Attach the external power supply to the DC power input connector located on camera s rear panel and then connect it to your local power supply TIP You can confirm po
17. 168 0 20 Microsoft Internet Explorer File Edit View Favorites Tools Help x y Search She Favorites p LJ rel M Address http 192 168 0 20 Content htm TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home Configuration System Setting System Camera Name CS 585429 Video Location Network Admin Admin ID User Admin Password DateTime Confirm Password Upload LED Control Normal O Dummy E mail Internet System Click the System item in the left column to setup the basic configuration of your camera as shown above System Setting In this field you can configure the basic information of your camera Camera Name This field is used to enter a descriptive name for the device The default setting for the Camera Name is CS xxxxxx where xxxxxx is 26 the last six digit of the MAC Address maximum length is 32 printable ASCII Location This field is used to enter a descriptive name for the location used by the camera optional Admin This field is used to enter the administrator name along with the password to access the System Administration settings Be sure to enter the password twice to confirm the details once in the Admin Password field and again in the Confirm Password field The default setting for administrator is blank space Null String and yo
18. ERA cccccccccececececececececeseceseeeseseeeeeeess 62 CONNECT DISCONNECT THE MAGE eee 63 How TO DELETE A CAMERA eene ener ens 66 EXTRA INFORMATION ce AAE RER 67 HOW TO ADJUST THE PROPERTY SETTING 68 ADJUST THE RECORDING SETTING eee 74 SQQAPPENDLIX ee 75 A FREQUENTLY ASKED QUESTIONS eene 75 B PING YOUR IP ADDRESS eere eene TI C TROUBLE SHOOTING ccccsssscecssssececsssseccessseseesssseeesenas 78 D TIME ZONE TABLE cccccccccsccssssssssscssessssssssscescsssessssssusseseess 82 E XPLUG CONTROL INSTALLATION eee 84 ADJUST INTERNET CAMERA FOCUS eem 88 GSPEGCIEICATION ee hese Ne es 89 GLOSSARY OF TERMS meuran inian 91 ABOUT THIS GUIDE This manual provides instructions and illustrations on how to use your Pan Tilt Internet Camera includes Chapter 1 Introduction provides the general information on the camera Chapter 2 Hardware Installation describes the hardware installation procedure for the camera Chapter 3 Security explains the security feature of the camera Chapter 4 Application of the Camera provides the illustrations of the camera s applications Chapter 5 Using the Camera guides you through the configuration using the web browser Chapter 6 IPView SE helps you to install and use the software Chapter 7
19. G Your IP Address If the utility returns no response or similar the finding is probably correct then you should proceed as follows In Windows 95 98 2000 and Windows NT double check the IP Address of the camera is within the same subnet as your workstation Click Start Setting Control Panel and the Network icon Select TCP IP from the Network dialog box and from the TCP IP Properties dialog box click Specify an IP address If the camera is situated on a different subnet than your workstation you will not be able to set the IP address from this workstation To verify make sure the first 3 sections of the IP address of the camera corresponds to the first 3 sections of the workstation Therefore the IP address of the camera must be set from a workstation on the same subnet A3 Other possible problems might be due to the network cable Try replacing your network cable Test the network interface of 78 the product by connecting a local computer to the unit utilizing a standard Crossover hub to hub Cable If the problem is not solved the camera might be faulty Q Why does the Power LED not light up constantly A The power supply used might be at fault Confirm that you are using the provided power supply DC 5V for the camera and verify that the power supply is well connected Q Why does the Link LED not light up properly Al There might be a problem with the network cable To confirm that the cab
20. Horizontal Mirror or Vertical Mirror option to display the image in a mirror mode This function allow you to place the camera more flexibly for example you can attach the camera on the ceiling 29 Network Click the Network item in the left column to setup the LAN configuration of your camera File Edit View Favorites Tools Help X AZO fers G R 3 Address http 192 168 0 20 Content htm Ee kinks TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home Configuration TCPAP System IP Address Mode G Fixed IP Video IPAddress 192 168 0 20 Network Subnet Mask 255 255 255 0 E User Default Gateway 0 0 0 0 DateTime O Dynamic IP DHCP Upload O PPPoE UserID Password DNSIP Address 0000 2 0 0 0 0 Dynamic DNS OtEnable Disable Service Provider DynDNS org Host Name User Name E mail Password Key Second HTTP Port O Enable 9 Disable Port Number 81 UPnP 1 Enable Disable TCP IP The items in this field display the information of the local area network IP Address Mode This field provides your with three options to select the IP Address Mode 30 You can select this option and enter the IP address directly The default settings are Fixed IP Address 192 168 0 20 Subnet Mask 255 255 255 0 Default Ga
21. Outlook Express GJ Windows Explorer Snaglt 6 j v Once login the IPView SE application is executed and the interface of IPView SE will appear in the default List View format as bellow 54 Getting Started IPView SE is responsible for the management of preview configuration and searching of each camera It is designed with a user friendly interface for ease of control and navigation requirements as illustrated below IPView SE Control Panel Minimize a Exit Play gt About Combine System Config Current Date Time Add Camera 25 eCcecece Minimize To minimize the control panel Exit To close IPView SE Play To play back the recorded file Scan To display for each camera one by one Combine To combine all display windows in one About To display the information of IPView SE 56 How to Add a Camera Add Camera Add Camera To add a new camera click the Add Camera button 1 4 An Add Camera dialog box will appear as illustrated below IP Address MAC Address 192 168 0 20 00 FF 73 50 21 CF Input IP Add Change IP Cancel 57 You must select the camera and click the Add button to add a new camera You can select the Input IP button an Input IP dialog box will appear as illustrated below Camera IP Address Enter the IP Address of the camera in the specified field and click t
22. Q Noisy images occur how can I solve the problem 1 The video images might be noisy if the camera is used is a very low light environment To solve this issue you need more lighting Q There is poor image quality how can I improve the image Al A probable cause might be the incorrect display properties configuration for your desktop You need to open the Display Properties on your desktop and configure your display to show at least 65 000 colors for example at least 16 bit NOTE Applying only 16 or 256 colors on your computer will produce dithering artifacts in the image A2 The configuration on the camera image display is incorrect Through the Web Configuration Image section you need to adjust the image related parameter for improve images such as 80 brightness contrast hue and light frequency Please refer to the Web Configuration section for detail information Q There are no images available through the web browser A The ActiveX might be disabled If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu Alternatively you can use the Java Applet for viewing the required images 81 D Time Zone Table GMT 12 001 Eniwetok Kwaialein GMT 11 00 Midway Island Samoa GMT 10 00 Hawaii GMT 09 00 Alaska GMT 08 00 Pacific Time US amp Canada Tijuana GMT 07 00 Arizona GMT 07 00 Mountain Time US amp Canada GMT 06 00 Central Time
23. TV IP400 Advanced Pan amp Tilt Internet Camera Server User s Guide TRENDnet TRENDware USA 4 What s Next in Networking Copyright 2005 All Rights Reserved TRENDware International Inc TABLE OF CONTENTS ABOUT THIS GUIDE e eee eee eee eren nano nee e tete tasa aea e eo 3 lt INTRODUCTION 5 563 Ee Se eoeS oo nece eg onse aoa no re SP Ue vs 4 FEATURES AND BENEFITS 5 UNPACKING THE PACKAGE eene eren eter eren ener esee 7 SYSTEM REQUIREMENT cccccssscsccsccessessesscsscesesssssseseesseseeeees 8 PHYSICAL DESCRIPTION 9 HARDWARE INSTALLATION eoe eoo eo oo 11 ATTACHING THE METAL CLIP esee ener 11 CONNECTING THE ETHERNET CABLE eee 12 ATTACHING THE POWER SUPPLY eem 12 EC URE RA TET 13 APPLICATION OF THE CAMERA 14 AJNPPEICATIONS xo deett ee EET 15 APPLICATION DIAGRAMS OF THE CAMERA eee 16 USING THE CAMERA 19 WEB CONFIGURATION UTILITY ccccccecccccesesseseeeeccecseseeneeee 19 SYSTEM 21 VIEWING VIDEO 46 SP VLE WSS DM T 50 INSTALLATION esten aeos nre T 50 GETTING STARTED eaaa e aaor aaee aN Rue Aaa 55 HOW TO ADD A CAMERA ccccccccececececececececececeseceseseseseeeeaeess 57 HOW TO CHANGE CAM
24. User Click the User item in the left column to add edit and delete users for your camera File Edit view Favorites Tools Help ay Q x she Favorites 2 2 amp 3 3 Address http 192 168 0 20 Content htm TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home Configuration User Access Control System Access Control _ OEnable Disable Network User Define Users DateTime Add User UserName Upload User Password E mail PantTilt Control and Video Upload E mail Yes No Delete User UserList 3 PanTilt Upload E mail Internet User Access Control Access Control The administrator has the authority to give permission for the privilege to control the device to users by selecting Enable or Disable The default setting is No 32 Define Users Use this field to add or delete users for your camera Add User Enter the user name in this box and enter the user s password assigned by the administrator The maximum password length is 8 printable ASCII The administrator has the authority to give permission for the privilege to control the Upload E mail Video control to the users by selecting Yes or No to activate the Upload E mail Video To add a new user s name enter the necessary information first and click the Add button Delete User Select the user you want to delete from t
25. ame user Password DateTime Directory Path Upload Passive Mode E mail Time Schedule Time Schedule Manual Operation Manual Operation TV IP400 Management Configuration Tools 21 Default is 21 O Yes 9 No C Enable upload video to FTP server Help Home Always O Schedule Day S Mon Tue Wed Thu Fri Sat Sun Time start 00 00 00 TE Period Start 00 00 00 Example 06 30 00 Stop 00 00 00 Example 22 30 00 Video Frequency 1 x Frames Second SecondsiFrame Base File Name File overwrite Date Time Suffix O Sequence Number Suffix Up to 1024 Enable upload video to FTP server Base File Name File overwrite Date Time Suffix O Sequence Number Suffix Up to Passive Mode This function depends on your FTP Server Please check with your IT manager if the FTP server uses passive mode The default setting is No 36 Time Schedule Select the Enable upload video to FTP server option and enter the relevant information such as the schedule video frequency and base file name Schedule You can 1 Choose Always to always upload the video to FTP server or 2 Set the Schedule to manage the uploading task In the Schedule option you can set
26. assword in the Web Configuration setting If you forget to highlight the camera you want to add a dialog box will appear to notify you of the error IPView SE x Login ID or password was invalid 60 Make sure to save any changes you have made to keep the information updated Note You are allowed to add only one camera at a time When the user adds the camera the additional control configuration buttons will appear including Assign IP to Camera Connect Disconnect Erase Extra Information etc Also the Pan Tilt control buttons will appear on the Control Panel CS 5021CF 192 168 0 20 80 On Line Camera Config Motion record Assign IP to Camera Schedule record Connect Disconnect Manual record Liberate Extra Information 61 How to Change Camera SJ Assign of New Camera To change camera click the Assign IP of Camera button on the Control Panel An Assign IP of Camera dialog box will appear as illustrated below IP Address MAC Address Test 1 192 168 0 30 00 FF 43 CD 39 Test 2 192 168 0 40 OOFF 19 F8 41 FB Input IP Add Change IP Cancel You must select the camera and click the Add button to add a new camera 62 Connect Disconnect the Image Connect the Image Click the Connect Disconnect button and the preview screen will appear with the video image CS 595429 G amp 192 168 0 20 On Li
27. ch camera can be from 1 Sec to 20 Sec 69 Nas Camera Configure Click the Camera Config button and it will active the Camera Setting Motion Setting and Update Firmware buttons Camera Setting CS 5021CF e 1924168 0 20 80 On Line amp Motion Setting B59 Update Firmware s m R m Camera Setting Please refer to the Web Configuration section 70 Motion Setting You can adjust the sensitivity level and choose the Invoke Alarm options to work with motion detection function Besides the Alarm Beep Send Email can be enabled when motion detected The user can define the time interval to Send E mail VJ Motion Setting Send e Mail eMail Setting Sensitivity Level Low High Cancel W Mail Setting t3 Mail Server Mail From Mail To Subject User Name Password Interval Time 5 Second 71 Mail Server Mail Server IP or name Mail From E Mail Address of sender Mail To E Mail Address of receiver Subject Can be any information to high light the message User Name Enter the user name in this field Password Enter the user password in this field to login receiver s mail server Interval Time The time interval to send next E Mail the unit is by second 72 Update Firmware Enter the File Path and click the Update button th
28. e firmware will be updated automatically 77 Update Firmware Update Firmware File Path Browse Update Cancel If you are unsure of the File path you can click the Browse button the Browse dialog box will appear allowing you to find the file Warning During firmware update process please make sure no interruptions will occur as it might possibly cause serious damage to the Internet Camera 73 Adjust the Recording Setting There are three ways to start recording image Motion Record Schedule Record amp Manual Record 4d Motion Record This option allows the camera to trigger recording by motion detected You can adjust the sensitivity level and choose the warning options when motion is detected from motion setting Schedule Record This option allows the camera to trigger recording as schedule defined The schedule is set by date or weekday Manual Record This option allows the camera to trigger recording manually 74 7 APPENDIX A Frequently Asked Questions Internet Camera Features Q What is an Internet Camera A The camera is a standalone system connecting directly to an Ethernet or Fast Ethernet network It is different from the conventional PC camera the camera is an all in one system with built in CPU and web based solutions providing a low cost solution that can transmit high quality video images for monitoring The camera can be managed remotely accessed a
29. een to access the video images from your browser De t xem f gestes qos Q O BG Pwo frome 5 5 ben herp iV 192 188 0 2 htm go TRENDnet TV IP400 O DAO 2 5 8 0 A estivo 166 0 200 m sgo Pan Degree Tik Degree Cu ime vpisa Video ON OFF OFF e Emad Video LON OFF 0 lt r Pan Degree se Dew cx 5 73 Home P 157 46 Sem bene Preset Pontion View Image ActiveX Mode and Java Mode 46 Camera Name amp Date time The Camera name and the current date time will be displayed when the related information are entered under Configuration of Web Configuration Utility Uploading E mailing Video In the View Video ActiveX Mode or Java Mode you are allowed to use the Upload Video and E mail Video options Simply click the desired selection ON or OFF to utilize the options for each of the functions TV IP400 s Upload video OFF OFF Sah vides OFF OFF Enable Disable the Upload E mail Function NOTE 1 Please refer to the appendix on how to install ActiveX including 1 Install to the Web Server and 2 Install to your Local PC 2 The administrator has the authority to set the upload e mail video function through the setting in the Upload E mail option under Configuration 47 Controlling the Camera You can control the camera s viewing angel through the
30. entium IIT 450 MHz or above Memory Size 128 MB 256 MB recommended Resolution 800x600 or above Physical Description This section describes the externally components features of your camera Front Panel There are two LED indicators on the front panel of the camera Power LED and Link LED 00 Link Power 1 Power LED The Power LED is positioned on the right side of the two LEDs A steady BLUE light confirms that the camera is powered on 2 Link LED The Link LED is positioned on the left side of the two LEDs A steady ORANGE light confirms that the camera has good connection to LAN connectivity Dependent on the data traffic the LED will begin to flash to indicate that the camera is receiving sending data from to the network Rear Panel Eth rnet D DC Power Connector Reset Button G Network Cable Connector 1 DC Power Connector The DC power input connector is located on the camera s rear panel and is labeled DC5V 2 5A with a single jack socket to supply power to the camera Power will be generated when the power supply is connected to a wall outlet 2 Reset Button Reset will be initiated when the reset button is pressed once and Power LED begins to flash Factory Reset will be initiated when the reset button is pressed continuously for three seconds or when Power LED begins to light up Release the reset button and the Power LED will begin to flash indicating the camera is changing
31. er security data can be encrypted A system designed to prevent unauthorized access to or from a private network Firewalls are frequently used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially Intranets all messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria A gateway links computers that use different data formats together Groups consist of several user machines that have similar characteristics such as being in the same department Short for hexadecimal refers to the base 16 number system which consists of 16 unique symbols the numbers 0 to 9 and the letters A to F For example the decimal number 15 is represented as F in the hexadecimal numbering system The hexadecimal system is useful because it can represent every byte 8 bits as two consecutive hexadecimal digits It is easier 94 I IEEE Intranet Internet Internet address IP for humans to read hexadecimal numbers than binary numbers Institute of Electrical and Electronic Engineers This is a private network inside an organization or company that uses the same software you will find on the public Internet The only difference is that an Intranet is used for internal usage only The Internet is a globally linked system of computers that are logically connected based on the Inter
32. erver in Address this box Two options of NTP or Time are available Protocol for your selection to link with the Time Server The default setting is NTP Select the time zone for the region from the TimeZone pull down menu Set Manually Select this option to set the time manually The system administrator must enter the date and time in the respective field manually Upload Click the Upload item in the left column to setup configuration for FTP server time schedule and manual operation FTP Server This field contains the following six basic settings for your FTP server Host Address The IP Address of the target FTP server Port Number The standard port number for the FTP server is Port 21 and it s also the default setting If the FTP server uses a specific port please confirm the IT manager User Name Enter the user name in this field Password Enter the user password in this field to login the FTP server Directory Path Enter an existing folder name in this field and the images will be uploaded to the given folder 35 192 168 0 20 Microsoft Internet Explorer File Edit View Favorites Tools Help Qs M o JO search Favorites 8 amp 43 3 Address http 192 168 0 20 Content htm v TRENDnet TRENDware USA Configuration FIP Server System Host Address Video Port Number Network User N
33. ewall exists on the network port 80 is open for ordinary data communication However since the camera transmits image data the default port 8481 is also required Therefore it is necessary to open port 8481 of the network for remote users to access the camera 76 B PING Your IP Address The PING Packet Internet Groper command can determine whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply It can also provide a very useful tool to confirm if the IP address conflicts with the camera over the network Follow the step by step procedure below to utilize the PING command However you must disconnect the camera from the network first Start a DOS window Type ping x x x x where x x x x is the IP address of the camera The succeeding replies as illustrated below will provide useful explanation to the cause of the problem with the camera IP address 77 C Trouble Shooting Q I cannot access the camera from a web browser 1 The possible cause might be the IP Address for the camera is already being used by another device To correct the possible problem you need to first disconnect the camera from the network Then run the PING utility follow the instructions in Appendix B PING Your IP Address A2 Another possible reason is the IP Address is located on a different subnet To fix the problem run the PING utility follow the instructions in Appendix B PIN
34. he Add button to add a new camera Note 1 If you want to add a camera through the Internet you must key in a physical IP Address 2 When the camera is installed behind Gateway and the Open Second Port of camera Port Forwarding of Gateway function is enabled the Gateway IP address has to be entered with the Port Number as below W Add Camera IP Address et 218 92 62 82 3 At the same time the Gateway IP address can be replaced by URL as below 58 IP Address inkserver dyndns tv 82 4 If you forget the IP Address that you want to add a dialog box will appear to notify you of the error If you are unsure of the IP Address of the camera you can click the ReSearch button it will start searching the available camera s again and display the result in the dialog box Address MAC Address CS5021CF 182468020 00FF738021 CF CON RE ncn RN 59 You must select the camera and click the Add button to add a new camera If the Login Camera dialog box appears make sure to enter the correct User Name and Password and click the OK button Then the camera will be added into IPView SE in list format If the User Name and Password is entered incorrectly the camera will not be added into IPView SE e Login Camera Bg User Name Password The above dialog box will appear only if administrator has already set up the User Name and P
35. he pull down menu and then click the Delete button User List This list displays the current users status of your camera 33 DateTime Click the DateTime item in the left column to setup time and date for your camera providing correct information for the remote users who might be thousands of miles away from the camera s location E 192 168 0 20 Microsoft Internet Explorer File Edit View Favorites Tools x JO search she Favortes 2 4 ar LJ a Address http j 192 168 0 20 Content htm ve Lnks TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home Configuration Date amp Time Setting System O Synchronized with Time Server Video IP Address Network Protocol 9NTP User TimeZone 0 Hours DateTime Set Manually Upload Date 2005 08 24 Example 2004 09 01 E mail Time 11 3414 Example 06 12 35 Synchronized with Computer Time Internet Date amp Time You can set up time and date manually or automatically by selecting the Synchronized with Time Server option Synchronized with Time Server Select this option and the time will be based on GMT setting The time will be synchronized every 10 minutes When selecting this option you have to enter the required information in the following fields 34 IP Enter the IP Address of the Time S
36. her clockwise or anti clockwise direction until the desired image appears DO NOT over turn the lens in either of the directions as it will be out of focus NOTE You can further adjust the camera s image quality through System Administration Image of Web Configuration Please refer to Web Configuration section for further details Warning Direct exposure to sunlight may cause permanent damage to the CMOS sensor Therefore do not expose the Internet Camera s lens directly to sunlight When operation is required in glaring light environment it is recommended to use an iris lens The Internet Camera is designed for indoor usage and if your application requires prolong exposure to sunlight a sun visor is recommended to protect the Internet Camera 88 G Specification Image Sensor Sensor resolution Sensor type Lens Video Image compression Image Frame rate Compression Rate selection Frame rate setting Video resolution Auto white balance Auto Exposure control Auto Gain control Left Right Up Down reversal Hardware LAN Connector Communication protocol 640 x 480 pixel 1 4 Color CMOS Sensor f 6 0 mm 1 8 JPEG 30fps QQVGA 25fps QVGA 10fps VGA 5 levels Very low Low Middle High Very high 1 5 7 15 20 Auto depends on the video format 160x120 320x240 640x480 One RJ 45 port 10 100M auto sensed AutoMDIX HTTP FTP TCP IP UDP ARP ICMP BOOTP DHCP
37. high monthly cost for a direct connection Java is a programming language that is specially designed for writing programs that can be safely downloaded to your computer through the Internet without the fear of viruses It is an object oriented multi thread programming best for creating applets and applications for the Internet Intranet and other complex distributed network Local Area Network a computer network that spans a relatively small area sharing common resources Most LANs are confined to a single building or group of buildings 96 NAT Network NWay Protocol PING Network Address Translator generally applied by a router that makes many different IP addresses on an internal network appear to the Internet as a single address For routing messages properly within your network each device requires a unique IP address But the addresses may not be valid outside your network NAT solves the problem When devices within your network request information from the Internet the requests are forwarded to the Internet under the router s IP address NAT distributes the responses to the proper IP addresses within your network A network consists of a collection of two or more devices people or components that communicate with each other over physical or virtual media The most common types of network are LAN local area network Computers are in close distance to one another They are usually in the same office space ro
38. l video to e mail account Always Schedule Day Time Period wed Oth Osat Start D0 00 00 Example 06 30 00 Stop 00 00 00 Example 22 30 00 Interval 1300 Seconds Enable e mail video to e mail account Interval 300 Seconds 38 E mail Account This field contains the following six basic settings for your FTP server SMTP Server Address SMTP Simple Mail Transfer Protocol is a protocol for sending e mail messages between servers you need to input the mail server address in this field Sender e mail Address Enter the e mail address of the user who will send the e mail Receiver e mail Address Enter the e mail address of the user who will receive the e mail User Name Enter the user name in this field Password Enter the user password in this field to login receiver s mail server Time Schedule Select the Enable mail video to e mail account option to set schedule to send e mail Please refer to the instruction in Upload section The Interval option is to define time interval between two images sent Manual Operation When you click the E mail Video button in view video screen it will start to e mail image The Interval option is to define time interval between two images sent 39 System Administration gt Tools The Tools window contains commands for restarting the came
39. les are working PING the address of a know device on the network If the cabling is OK and your network is reachable you should receive a reply similar to the following bytes 32 time 2 ms A2 The network device utilized by the camera is not functioning properly such as hubs or switches Confirm the power for the devices are well connected and functioning Q Why does the camera work locally but not externally 1 Might be caused from the firewall protection Need to check the Internet firewall with your system administrator A2 The default router setting might be a possible reason Need to double check if the configuration of the default router settings is required Q Why does a series of broad vertical white line appears through out the image A A likely issue is that the CMOS sensor becomes overloaded when the light source is too bright such as direct exposure to sunlight or halogen light You need to reposition the camera into 79 a more shaded area immediately as this will damage the CMOS sensor Q There is bad focus on the camera what should be done 1 The focus might not be correctly adjusted for the line of sight You need to adjust the camera focus manually as described in Adjust Internet Camera Focus A2 There is no adaptor fitted with your C type lens If you have previously changed the supplied CS type lens you may have unintentionally installed a C type lens without fitting the adaptor first
40. lution 160x120 320x240 40 480 Video Compression Rate OveryLow OLow Medium OHigh O very High Network Frame Rate Os O15 O20 QGAuto FramesiSec User Brightness Control Goes e no DateTime Contrast Control 10 64 10 Upload Saturation Control 30 3 ga 10 E mail Light Frequency Os Hz 60Hz Mirror Horizontal Mirror Vertical Mirror Anti Flicker http 192 168 0 20 Contnt22 htm Internet Video Setting In this field you can configure the basic information of your camera Video Resolution Select the desired video resolution format including 160x120 320x240 default and 640x480 Compression Rate Select the desired compression rate with five levels from Very Low 28 to Very High Higher video compression rate will generate more compact file size with less video quality and vise versa The default setting is Medium Frame Rate Select the frame rate desired with default setting at Auto for optimal frame rate Brightness Control Adjust the brightness level with default setting at 64 Contrast Control Adjust the contrast level with default setting at 64 Saturation Control Adjust the saturation with default setting at 64 Light Frequency Adjust the light frequency to suit your area of operation from the options either 50 Hz or 60 Hz default Mirror You can select the
41. mera allows remote access from a web browser for live image viewing and allows the administrator to manage and control the camera anywhere and anytime in the world Apply the camera to monitor various objects and places such as homes offices banks hospitals child care centers amusement parks and other varieties of industrial and public monitoring The camera can also be used for intruder detection in addition it can capture still images for archiving and many more applications Unpacking the Package Unpack the package and check all the items carefully In addition to this User s Guide be certain that you have One Pan Tilt Internet Camera One External Power Adapter 5V DC 2A One RJ 45 Ethernet Cable One Metal Clip One Multi Language Quick Installation Guide One Installation CD ROM If any item contained is damaged or missing please contact your local dealer immediately Also keep the box and packing materials in case you need to ship the unit in the future System Requirement Networking Local Area Network 10Base T Ethernet or 100Base TX Fast Ethernet Accessing the Camera For Web Browser Users Operating System Microsoft Windows 98SE ME 2000 XP CPU Intel Pentium II 266 MHz or above Memory Size 128MB 256MB recommended Resolution 800x600 or above Microsoft Internet Explorer 5 0 or above For IPView SE Application Users Operating System Microsoft Windows 98SE ME 2000 XP CPU Intel P
42. nd controlled from any PC Notebook over the Intranet or Internet via a web browser Q What is the maximum number of users that can be allowed to access the camera simultaneously A Maximum number of users that can log onto the camera at the same time is 64 Please keep in mind the overall performance of the transmission speed will slow down when many users are logged on 75 Q What algorithm is used to compress the digital image A The camera utilizes the JPEG image compression technology providing high quality images for users JPEG is adopted since it is a standard for image compression and can be applied to various web browser and application software without the need to install extra software Internet Camera Installation Q Can the Internet Camera be used out doors A The camera is not weatherproof It needs to be equipped with a weatherproof case to be used outdoors and it is not recommended Q What network cabling is required for the camera A The camera uses Category 5 UTP cable allowing 10 Base T and 100 Base T networking Q Can the camera be setup as a PC cam on the computer A No the camera is an Internet Camera used only on Ethernet and Fast Ethernet network Q Can the camera be connected on the network if it consists of only private IP addresses A The camera can be connected to LAN with private IP addresses Q Can the camera be installed and work if a firewall exists on the network A If a fir
43. nd provides the instructions on using the camera with a web browser Web Configuration Utility The camera must be configured through its built in Web based Configuration Extensive knowledge of LAN will be helpful in setting up the camera From the web browser enter the default IP address to access the Welcome screen of the camera To configure your camera type http 192 168 0 20 in the address box The number is the default IP address of your camera Then press Enter NOTE The computer s IP address must correspond with the camera s IP address in the same segment for the two devices to communicate 19 192 168 0 20 Microsoft Internet Explorer file Edit Favorites Tools Q 1 2 sasl Default IP address 6 2 Address hetpii 192 168 0 20 TRENDnet TV IP400 Welcome to the Internet Camera View Video ActiveX Mode View Video Java Mode System Administration Pre view area Welcome Screen of the Configuration Utility After the default IP address is entered from the browser the camera Welcome screen will appear with a still image There will be three options to choose from to set up and view your camera including View Video ActiveX Mode View Video Java Mode System Administration 20 System Administration Under the Welcome screen of the Configuration Utility click System Administration to enter the administration window that c
44. ne NOTE When a new camera is added it is connected You can see the image right away If you click the Connect Disconnect button it will be in disconnecting also no image showed Minimize Click to minimize the display screen of the camera Maximize Click to maximize the display screen of the camera 63 Close Click to close the display screen of the camera Always on top Click to have the display screen always appear on the top of the window Wake up control panel Click to open the control panel again when it is closed Color setting Click to adjust color of the image View list Click to check the event list of the camera Snapshot Click to snapshot a picture from the camera J Rotate image Click to rotate the image of the camera 64 e Disconnect the Image Click the Connect Disconnect button and the camera will be disconnected CS 595429 192 168 0 20 Off Line 65 How to Delete a Camera Liberate Camera To delete a camera you must select the camera to delete from the IPView SE control panel Then click the Liberate Camera button After deleting the camera the IPView SE control panel will appear as below 66 Extra Information 9 Extra Information The screen displays the camera s information On Line Model T IP400 HAW Ver FAW Ver 3 10 ROM Ver 1 20 MAC Addr 00 03 1B 59 54 29 eco eco 67 How to
45. ne 1 310 626 6252 Telephone Fax 1 310 626 6267 Deutsch 49 0 6331 268 460 Email support trendnet com Frangais 49 0 6331 268 461 Tech Support Hours 08 00 90 71 61 num ro vert Espa ol 49 0 6331 268 462 20am 60pm Pacii Standard Time Engish 49 0 6331 268 463 Italiano 49 0 6331 268 464 Dutch 49 0 6331 268 465 Fax 49 0 6331 268 466 Tech Support Hours 8 00am 6 00pm Middle European Time Monday Friday TRENDware International Inc 3135 Kashiwa Street Torrance CA 90505 http www TRENDNET com Copyright 2005 All Rights Reserved TRENDware International Inc
46. net Protocol IP The Internet provides different ways to access private and public information worldwide To participate in Internet communications and on Internet Protocol based networks a node must have an Internet address that identifies it to the other nodes All Internet addresses are IP addresses Internet Protocol is the standard that describes the layout of the basic unit of information on the Internet the packet and also details the numerical addressing format used to route the information Your Internet service provider controls the IP address of any device it connects to the Internet The IP addresses in your network must conform to IP addressing rules In smaller LANs most people will allow the DHCP function of a router or gateway to assign the IP addresses on internal networks 95 IP address ISP JAVA LAN IP address is a 32 binary digit number that identifies each sender or receiver of information that is sent in packets across the Internet For example 80 80 80 69 is an IP address it is the closet thing the Internet has to telephone numbers When you call that number using any connection methods you get connected to the computer that owns that IP address Internet Service Provider is a company that maintains a network that is linked to the Internet by way of a dedicated communication line An ISP offers the use of its dedicated communication lines to companies or individuals who can t afford the
47. nnect it and you can view the picture from your camera In addition the camera s pan tilt function allows you to adjust the camera for optimal viewing angle You can tilt the camera right or left up to 156 156 degrees forward or backward up to 45 70 degrees using the Web Configuration Utility Support Variety of Platforms The camera supports TCP IP networking SMTP e mail HTTP and other Internet related protocols It can be utilized in a mixed operating system environment including Windows 98SE ME 2000 XP and Windows NT 4 0 It can be integrated easily into other www Intranet applications Web Configuration Applying a standard web browser the administrator can configure and manage the camera directly from its own web page via the Intranet or Internet Up to 64 users name and password are permitted with privilege setting controlled by the administrator Remote Ulility The powerful IPView SE application assigns the administrator with a pre defined user ID and password allowing the administrator to modify the camera settings from the remote site via Intranet or Internet When new firmware is available you can also upgrade remotely over the network for added convenience Users are also allowed to monitor the image and take snapshots Broad Range of Applications With today s high speed Internet services the camera can provide the ideal solution for live video images over the Intranet and Internet for remote monitoring The ca
48. nty There are no user serviceable parts inside the product Do not remove or attempt to service the product by any unauthorized service center This warranty is voided if i the product has been modified or repaired by any unauthorized service center ii the product was subject to accident abuse or improper use iii the product was subject to conditions more severe than those specified in the manual Warranty service may be obtained by contacting TRENDware office within the applicable warranty period for a Return Material Authorization RMA number accompanied by a copy of the dated proof of the purchase Products returned to TRENDware must be pre authorized by TRENDware with RMA number marked on the outside of the package and sent prepaid insured and packaged appropriately for safe shipment WARRANTIES EXCLUSIVE IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE THE CUSTOMER S SOLE REMEDY SHALL BE AT TRENDWARE S OPTION REPAIR OR REPLACEMENT THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TRENDWARE NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF TRENDWARE S PRODUCTS TRENDWARE SHALL NOT BE LIABLE UNDER THIS
49. om or building WAN wide area network The computers are in different geographic locations and are connected by telephone lines or radio waves A network protocol that can automatically negotiate the highest possible transmission speed between two devices Packet Internet Groper a utility used to determine whether a specific IP address is accessible It functions 97 PPPoE Protocol by sending a packet to the specified address and waits for a reply It is primarily used to troubleshoot Internet connections Point to Point Protocol over Ethernet PPPoE is a specification for connecting the users on an Ethernet to the Internet through a common broadband medium such as DSL or cable modem the users over the Ethernet share a common connection Communication on the network is governed by sets of rules called protocols Protocols provide the guidelines devices use to communicate with each other and thus they have different functions Some protocols are responsible for formatting and presenting and presenting data that will be transferred from file server memory to the file server s net work adapter Others are responsible for filtering information between networks and forwarding data to its destination Still other protocols dictate how data is transferred across the medium and how servers respond to workstation requests and vice versa Common network protocols responsible for the presentation and formatting of data for
50. ontains the settings required for the camera in the top menu bar including Management Configuration Tools Help and Home TIP Once you have changed the settings in each option click Save to store the settings or Cancel to abandon or Refresh to reload the status During the configuration whenever you click Home in the top menu bar will make you return to the Welcome window System Administration Management The Management window contains the information of your configuration Click the items in the left column to view your settings including System Video Network and User 21 192 168 0 20 Microsoft Internet Explorer Ele Edit Favorites Tools x fb O E S B JM Address http j 192 168 0 20 Content htm v Go Links TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home tec San system Camera Name CS 595429 Location EH ideo Model TVIPA0D Network Firmware Version 3 10 2005 08 12 User MAC Address 000318585429 IP Address 192 168 0 20 Ethernet Status Link Yes Speed 100M bps Duplex Full Duplex Internet Click the System item in the left column to display the device status of your camera as shown above Device Status The information about the camera including the Camera Name Location Model Firmware Version MAC Address and IP Address can be found in thi
51. otely accessed and controlled from any PC desktop over the Intranet or Internet via a web browser With the easy installation procedure real time live images will be available In addition once the camera is installed coupled with the IPView SE application you can further expand the scope of the camera The following section will provide the typical applications for the camera along with the IPView SE application and also includes some basic knowledge to assist in the installation and configuration of the camera 14 Applications Monitoring of local and remote places and objects such as construction sites hospitals amusement parks schools and day care centers through the use of a web browser Capture single frame images from the IPView SE application Configure the camera to upload image or send mail messages with a single frame image 15 Application Diagrams of the Camera Home Applications HOME Coo Study Room e rm joy LARS A C Baby Room Internet Camera xA a j Win EN E E Www Kitchen Video Server i Back Yard Phone Line Category 5 Cable Coaxial Cable 16 SOHO Applications 17 Enterprise Applications ENTERPISE 18 5 USING THE CAMERA You can access and manage the camera through a web browser and 2 the enclosed software IPView SE This chapter describes the Web Configuration Utility a
52. p button from this option and you can save the current configuration to file Restore Device Configuration from File You can resume the device configuration from saved file in the computer Click the Browse button to point to the file and then click Restore to start restoring 44 System Administration gt Help The Help window provides the basic information of the camera Click Help in the top menu bar and the Help window will appear as below 192 168 0 20 Microsoft Internet Explorer Ele Edit Favorites Tools O O DAO p m L Address http 192 168 0 20 Content htm co TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home About Abut Internet Camera v3 10 Internet About Displays the camera s model name and version Once the configuration is completed click Home to return to the Welcome screen and select the desired View Video option either through ActiveX Mode or Java Mode as described in the next section Then position the camera to the desired location appropriately for your purpose Followed by adjustment of the camera focus done manually by turning the lens clockwise or anti clockwise to the 45 desire image quality Please refer to Appendix F for detailed instruction Viewing Video To view video images from the browser click View Video ActiveX Mode or Java Mode from the Welcome scr
53. ra Click Tools in the top menu bar and the Tools window will appear as below 192 168 0 20 Microsoft Internet Explorer File Edit Favorites Tools x po search She Favorites 2 B a M x Address http 192 168 0 20 Content htm Ele us TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home FTP FTP Server test will upload a JPEG file to FTP Server File name test date time jpg Server Test Do you want to test FTP Server E mail Test Reset Factory Reset Firmware Upgrade Backup Internet FTP Server Test Click the FTP Server Test item in the left column to test your FTP server as shown above Test FTP Server Click the Test button to test the FTP server you provided 40 E mail Test Click the E mail Test item in the left column to test your e mail account 192 168 0 20 Microsoft Internet Explorer File Edit wew Favorites Tools x JO search she Fevortes 8 5 ind Fol 3 Address 4 amp http 192 168 0 20 Content htm E Be Links TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home E mail test will send an e mail to e mail account address age EI Do you want to test e mail account E mail Test Reset Factory Reset Firmware Upgrade Backup Internet
54. rleave it is a Windows platform audio and video file type a common format for small movies and videos 91 BOOTP C Bootstrap Protocol is an Internet protocol that can automatically configure a network device in a diskless workstation to give its own IP address Communication Communication has four components sender receiver Connection DHCP message and medium In networks devices and application tasks and processes communicate messages to each other over media They represent the sender and receivers The data they send is the message The cabling or transmission method they use is the medium In networking two devices establish a connection to communicate with each other Dynamic Host Configuration Protocol was developed by Microsoft a protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every time it connects to the network In some systems the device s IP address can even change while it is still connected DHCP also supports a mix of static and dynamic IP addresses This simplifies the task for network administrators because the software keeps track of IP addresses rather than requiring an administrator to manage the task This means a new computer can be added to a network without the hassle 92 DNS E Enterprise network Ethernet of manually assigning it a unique IP address DHCP allows the specification for the se
55. rvice provided by a router gateway or other network device that automatically assigns an IP address to any device that requests one Domain Name System is an Internet service that translates domain names into IP addresses Since domain names are alphabetic they re easier to remember The Internet however is really based on IP addresses every time you use a domain name the DNS will translate the name into the corresponding IP address For example the domain www network_camera com might translate to 192 167 222 8 An enterprise network consists of collections of networks connected to each other over a geographically dispersed area The enterprise network serves the needs of a widely distributed company and operates the company s mission critical applications The most popular LAN communication technology There are a variety of types of Ethernet including 10 Mbps traditional Ethernet 100 Mbps Fast Ethernet and 1 000 Mbps Gigabit Ethernet Most Ethernet networks use Category 5 cabling to carry information in the form of electrical signals between devices Ethernet is an implementation of CSMA CD that operates in a bus or star topology 93 F Fast Ethernet Firewall G Gateway Group H HEX Fast Ethernet also called 100BASE T operates at 10 or 100Mbps per second over UTP STP or fiber optic media Firewall is considered the first line of defense in protecting private information For bett
56. s field Ethernet Status You can monitor the networking status in this field including the Link network connection Speed and the Duplex mode 22 Video Click the Video item in the left column to display the video configuration of your camera E 192 168 0 20 Microsoft Internet Explorer File Edit wiew Favorites Tools Ox O i AOD D Jem 2 5 Em WAGs Address http 192 168 0 20 Content htm Eco Links TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home DEN o System Video Resolution 320X240 Compression Rate Medium ideo Frame Rate Auto Network Frame Size 9170 Bytes User Light Frequency 1 BO HZ http 192 168 0 20 Contnt12 htm Internet Video Status The video configuration about the camera including the Video Resolution Compression Rate Frame Rate Frame Size and IP Address can be found in this field Network Click the Network item in the left column to display the information of the LAN 23 E 192 168 0 20 Microsoft Internet Explorer File Edit Favorites Tools O HAD denm A 2B VAS Address a http 192 168 0 20 Content htm TRENDnet TRENDware USA System Video Network User Network Status IP Address Subnet Mask Default Gateway Primary DNS Address Secondary DNS Address Dynamic DNS Secondary HTTP Port UPnP FTP Server Te
57. st E mail Test Refresh TV IP400 Management Configuration Tools Help Home 192 168 0 20 255 255 2550 0 0 0 0 0 0 0 0 0 0 0 0 Disable Disable Port 81 Enable IP 169 254 84 41 No Test NoTest Internet Network Status The items in this field display the information of the LAN such as the IP Address Subnet Mask Default Gateway Primary Secondary DNS Address Dynamic DNS Secondary HTTP Port UPnP as well as the FTP E mail upload status 24 User Click the User item in the left column to display the user s information E 192 168 0 20 Microsoft Internet Explorer 1 File Edi Favorites Tools Help Qe O0 HAO pe ke O A D m UAS Address http 192 168 0 20 Content htm M em TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home CN os System IP Address DateTime Miniseconds Packet Video Network Refresh User Internet 4 retpf 192 166 0 20 Conkt15 hem _ Active Users The items in this field display the user s information including the user s IP address Name and DateTime 25 System Administration Configuration The Configuration window contains commands for settings that are required to input key details to setup the camera for operation Click Configuration in the top menu bar and the Configuration window will appear as below E 192
58. teway 0 0 0 0 If your network uses the DHCP server select this option According to this setting Dynamic the camera will be assigned an IP address Address from the DHCP server automatically Every DHCP time when the camera starts up please make sure that the DHCP server is set to assign a static IP address to your camera If your application requires direct connection from an ADSL modem through the camera s RJ 45 LAN port click this PPPoE option and enter the User ID and Password into the respective boxes You should have an ISP PPPoE account The camera will get an IP address from the ISP as starting up DNS IP Address DNS Domain Name System server is an Internet service that translates domain names into IP addresses Enter at least one DNS IP Address in this field Dynamic DNS The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname in any of the domains allowing your computer to be more easily accessed from various locations on the Internet Second HTTP Port The default port for communication is via port 80 and you can change it according to your network configuration Select Enable from the option and enter the desired port number in the following box 31 UPnP UPnP is the architecture for pervasive peer to peer network connectivity of intelligent appliances and PCs of all form factors Check the Enable option to enable the function of your camera
59. the Day and Time Period option Video Frequency There are two ways to set the video frequency 1 Set Auto l1 2 3 frames second or 2 Set the time in seconds for every frame Base File Name Enter the file name to make sure that the images could be saved as the base file name File Since you may not upload only one image to the FTP server you can choose the filing rule including Overwrite Date Time Suffix and set up the Sequence Number Manual Operation When you click the Upload Video button in view video screen it will start to upload the image The setting refers to Base File Name and File information above 37 E mail Click the E mail item in the left column to setup configuration for E mail account time schedule and manual operation settings E 192 168 0 20 Microsoft Internet Explorer File Edit Favorites Tools Help Qs x search 2 A e md Ja qa 3 DER 1 Address http 192 168 0 20 Content htm TRENDnet TRENDware USA Configuration System Video Network User DateTime Upload E mail E mail Account SMTP Server Address Sender e mail Address Receiver e mail Address User Name Password Time Schedule Time Schedule Manual Operation Manual Operation EET TV IP400 Management Configuration Tools Help Home Enable e mai
60. to restore this device to factory default setting E mail Test Factory Reset Firmware Upgrade Backup 42 Firmware Upgrade When new firmware is available you can upgrade it through this window Click the Browse button to point to the firmware file and then click Update to start upgrading 192 168 0 20 Microsoft EP T Edt Faverkes Joos Heb O O AGH 6 23 25 0704 3 Address M Peto 92 160 0 20 Content hem vE TRENDnet TV IP400 TRENDware UTA Management Configuration Tools Help Tools Fimware Upgrade FTP Server Test Current Firmware Version and Date 2 10 2005 06 12 Ij Select a Firmware Fle Browse Factory Reset Upgrede Firmware Upgrade Backup Backup Click the Backup item in the left column to backup the current configuration 192 168 0 20 Microsoft Internet Explorer 1 EGR yew Favontes Jods Help Q AG D fro O Z mij qas 2 Aeros B hetpz1190 160 020 Content Mm v TRENDnet TREND ware USA Management Configuration ta ett Do you want to backup the configuration to file FTP Server Test lai E mail Test Reset Factory Reset Firmware Upgrade Selecta Configuration File Backup Restore Concel Restore Device Config ation from Fie 43 Backup Device Configuration to File Do you really want to backup the configuration to file Click the Backu
61. u need to key in the administrator name with a maximum length of 12 printable ASCII characters and enter the administrator password with a maximum length of 8 printable ASCII characters It is highly recommended to set the Admin ID and Admin Password as soon as possible to enable security option for the camera to function LED Control This option allows user to setup the LED illumination as desired This feature provides the flexibility when surveillance activity is ON There are three options as follows Power Steady On of the LED indicator Link Steady On of the LED indicator N SHE When WLAN activity is present the LED indicator will flash steadily OFF Power LED indicator is off Link LED indicator is off Power Steady On of the LED indicator Dummy Link Steady On of the LED indicator with random flashing 27 The default setting for the LED control is at Normal When you have configured the LED control the correct illumination will be set after 1 minute Video Click the Video item in the left column to setup the image configuration of your camera E 192 168 0 20 Microsoft Internet Explorer ar File Edit View Favorites Tools Ou HAO Pao yr O 0 3 m Address http j 192 168 0 20 Content htm iw TRENDnet TV IP400 TRENDware USA Management Configuration Tools Help Home Configuration Video Setting System Video Reso
62. wer source is supplied from the Power LED on the camera is illuminated 12 3 SECURITY To ensure the highest security and prevent unauthorized usage of the camera the Administrator has the exclusive privilege to access the System Administration for settings and control requirements to allow users the level of entry and authorize the privileges for all users The camera supports multi level password protection and access to the camera is strictly restricted to defined the user who has a User Name and User Password that is assigned by the Administrator The administrator can release a public user name and password so when remote users access the camera they will have the right to view the image transmitted by the camera NOTE Since the default settings are Null String it is highly recommended to set the Admin ID and Admin Password when you are the first time to use the camera Once the ID and Password are defined only the administrator has the access to management the camera This procedure should be done as soon as possible since the security features with the camera will not be enabled until the Admin ID and Admin Password is defined 13 APPLICATION OF THE CAMERA The camera can be applied in wide variety of applications With the built in CPU it can work as a standalone system that provides a web based solution transmitting high quality video images and sounds for monitoring purposes It can be managed rem

TRENDnet TV-IP400 Security Camera User Manual

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